وظائف مديرين في قطر

About the Institute<br><br>The Doha Institute for Graduate Studies (DI) was established in Qatar in 2015 as an independent institution for graduate studies, based in Doha. The Institute offers Master's and PhD programs across two schools: the School of Social Sciences and Humanities, and the School of Economics, Administration, and Public Policy. It adopts Arabic as the primary language of instruction and research, with proficiency in English required. The Institute works to train researchers capable of contributing to knowledge production according to international standards, professionals equipped with advanced skills in their fields, and leaders capable of responding to the needs of the Arab world in sustainable development and intellectual and social advancement. The Institute adopts the integration of education and learning with scientific research, considering interdisciplinary approaches and placing students at the center of the educational process. It provides its affiliates with academic freedom, while emphasizing values of integrity and professionalism.<br><br>About the Program<br><br>As part of the School of Economics, Administration, and Public Policy, the Master of Public Administration program—accredited by NASPAA—works to prepare and qualify students to join the labor market and assume managerial positions in government and non-governmental institutions. The program focuses on the principles of equity, effectiveness, and diversity in its curricula and in the process of recruiting students and faculty. The program also seeks to graduate promising administrative professionals and experts who possess technical and managerial skills, in addition to promoting research and scientific production in both Arabic and English, which contributes to enriching the field of public affairs.<br><br>Job Summary / Purpose of the Position<br><br>The School of Economics, Administration, and Public Policy announces the opening of applications for the position of Professor of Practice in Public Administration. The position aims to attract a high-level professional leader or practitioner-academic, possessing extensive leadership experience and a distinguished record in public administration, public policy, governance, public sector management, and the development of public institutions and services, or related fields.<br><br>The Professor of Practice plays a pivotal role in bridging academic knowledge with actual practice in public sector institutions, particularly in teaching and qualifying executive students and those with professional experience. The candidate is expected to employ their practical experience in education through real-life case studies, simulations, practical workshops, policy formulation, analysis of institutional and administrative problems, and dealing with real challenges facing public institutions.<br><br>The Professor of Practice is also expected to contribute to strengthening the program's relationship with government and public institutions, developing partnerships with them, engaging leaders and practitioners in the educational process, developing executive education and capacity-building programs, and contributing to initiatives and projects related to public sector development, enhancing institutional efficiency, and improving policy implementation and the quality of public services.<br><br>The program welcomes candidates whose excellence is based on high-level leadership and professional experience in government or public institutions, international organizations, or related professional fields, as well as academics who combine scientific excellence with extensive practical experience.<br><br>Main Duties<br><br>Teaching practical courses at the graduate and executive education levels using real-life case studies, simulations, workshops, problem-solving exercises, and other experiential learning methods that connect theoretical knowledge to actual practice. Training students on practical tools for policymaking and public administration, including policy formulation, memoranda and policy papers, strategic planning, program and project design, implementation plans, institutional analysis, stakeholder management, and performance management and evaluation. Supervising capstone projects, consulting and applied projects, and applied research, particularly those implemented in cooperation with government agencies and public institutions. Engaging government leaders, policymakers, and practitioners in the educational process through lectures, workshops, policy labs, simulations, and applied projects. Building and strengthening effective institutional partnerships with ministries, government agencies, public institutions, international organizations, and relevant professional bodies in Qatar, the Gulf countries, and the Arab region. Developing and contributing to executive education, professional training, and capacity-building programs that respond to the needs of public institutions, leaders, and employees in the public sector. Participating in projects and initiatives for the development and modernization of the public sector, including institutional and administrative reform, capacity development, governance, policy implementation, government digital transformation, enhancing institutional performance, and improving the quality and efficiency of public service delivery. Working with partners in the public sector to identify actual problems and challenges that can be turned into applied projects, capstones, case studies, or executive training and development activities. Developing original applied case studies and teaching materials based on the experiences of institutions in Qatar, the Gulf, and the Arab region, contributing to building applied knowledge relevant to the regional context. Contributing to the intellectual and professional activity of the program through applied research, policy papers, professional reports, case studies, and participation in public debate or academic research, depending on the candidate's background and experience. Actively participating in curriculum development, mentoring and advising students, program development, committees, and the academic and institutional life of the School and the Institute.<br><br>Qualifications, Experience, and Skills:<br><br>Applicants must possess a distinguished professional and leadership record that embodies the nature of the Professor of Practice position, and the ability to translate practical experience into high-level applied education and training, and effectively connect the program with public sector institutions.<br><br>Hold a PhD in Public Administration or a related field, or an advanced professional degree such as a DPA, or possess an exceptional record of high-level professional and leadership experience and achievement, along with academic or intellectual involvement appropriate to the nature of the Professor of Practice position. Possess advanced leadership experience in government, public administration, public sector management, policy formulation and implementation, institutional development and administrative reform, public services, governance, international organizations, or related fields. Have a clear record of professional achievement and impact, such as leading major public institutions or programs, contributing to the design and implementation of public policies, leading institutional reform and development operations, improving public services, or providing advice to decision-makers and senior leadership. Capable of translating their professional experience into effective executive and applied education through case studies, simulations, policy exercises, applied projects, and experiential learning methods. Capable of training and supervising students in the areas of policy formulation, implementation, strategic planning, institutional development, program and project management, evaluation, and addressing practical problems in the public sector. Possess strong professional networks and a proven ability to build partnerships with ministries, government agencies, public institutions, and international organizations. Capable of developing executive education, training, and capacity-building programs directed at the public sector. Possess a record of research and scientific publication appropriate to their academic background, or a distinguished record of intellectual and applied contributions, such as policy papers, government reports, institutional strategies, case studies, and major projects and consultancies. Capable of developing externally funded projects, partnerships, and training or applied research programs that enhance the program's relationship with the public sector. Proficient in Arabic and capable of working efficiently in English. Capable of enhancing the program's regional and international presence through professional excellence, influence in policy and practice, professional networks, and applied knowledge production or academic research.<br><br>Requirements:<br><br>A detailed curriculum vitae. A copy of the PhD certificate. A letter explaining the motivation for applying for the vacancy. A letter explaining the philosophy of teaching and supervision. Attachments proving teaching experience (such as course descriptions and student evaluations of the course) if the candidate holds a teaching position. Copies of published research or research in progress. A letter explaining the applicant's research achievements and/or current research plan. Names and contact information for three references to provide letters of reference and recommendations. Additional materials may be requested at a later stage.<br><br>Additional Notes:<br><br>The Institute is committed to providing equal employment opportunities. The Institute encourages female researchers to apply for positions. Applications will be reviewed and considered as soon as they are received until available vacancies are filled. Please attach all required documents for application via the career page on the Institute's website. For more information and details about the Doha Institute for Graduate Studies, please visit the website www.dohainstitute.edu.qa.<br><br>Please contact seapp.dean@dohainstitute.edu.qa in case of any further questions regarding the job vacancy.<br><br>Only shortlisted candidates will be contacted.<br><br>Application Deadline:<br><br>The advertisement closes at the end of the working day on 15-Dec-26

About the Institute<br><br>The Doha Institute for Graduate Studies (DI) in Qatar was established in 2015 as an independent institution for graduate studies, based in Doha. The Institute offers Master's and Doctoral programs across two schools: the School of Social Sciences and Humanities, and the School of Economics, Administration, and Public Policy. It adopts Arabic as the primary language for study and research, with a requirement for proficiency in English. The Institute works to prepare researchers capable of contributing to knowledge production according to international standards, professionals equipped with advanced skills in their disciplines, and leaders capable of responding to the needs of the Arab world in sustainable development and intellectual and social advancement. The Institute adopts the integration of teaching and learning with scientific research, taking into account the interdisciplinary nature of studies and the centrality of students in the educational process. It provides its members with academic freedom while emphasizing the values of integrity and professionalism.<br><br>About the Program<br><br>As part of the School of Economics, Administration, and Public Policy, the NASPAA-accredited Master of Public Administration (MPA) program prepares and qualifies students to enter the job market and assume managerial positions in governmental and non-governmental institutions. The program focuses on the principles of equity, effectiveness, and diversity in its curriculum and in its recruitment of students and faculty members. The program also seeks to graduate promising administrative professionals and experts who possess technical and administrative skills, in addition to promoting research and scientific production in both Arabic and English, contributing to the enrichment of the field of public affairs.<br><br>Job Summary/Purpose<br><br>The School of Economics, Administration, and Public Policy invites applications for a faculty position in Public Administration at the rank of Assistant, Associate, or Full Professor.<br><br>The program seeks to attract researchers with a strong, coherent, and internationally oriented research agenda in the fields of public administration, public sector, governance, public policy, public sector reform, or related areas, with clear excellence in quantitative and empirical research.<br><br>The successful candidate will actively contribute to enhancing the program's research output, its international scientific presence, supervising Master's and Doctoral students, and developing the program's research environment and culture. Research addressing contemporary challenges facing the public sector and governance, especially in the Arab region and in comparative frameworks, is of particular interest.<br><br>Proficiency in Arabic is required, along with the ability to teach, research, and communicate academically and efficiently in English.<br><br>Key Responsibilities<br><br>Develop and maintain an active and ambitious research agenda in the fields of public administration, public sector management, governance, public policy, or related fields. Produce and publish high-quality research in recognized, peer-reviewed international scientific journals. Teach graduate courses in statistics, quantitative research methods, and applied data analysis, in addition to specialized courses in the candidate's areas of expertise. Supervise Master's and Doctoral students. Develop an ongoing research path that includes projects and papers in progress, and seek competitive external research funding. Contribute to collaborative and interdisciplinary research within and outside the Institute, including research that uses data relevant to Qatar, the GCC countries, and the Arab region. Participate actively in research seminars, conferences, workshops, and other scientific activities that enhance the international research presence and reputation of the program. Contribute to curriculum and program development, serve the program, the school, and the Institute, and participate in academic and institutional life.<br><br>Qualifications, Experience, and Skills:<br><br>Applicants must:<br><br>Hold a PhD in Public Administration, Political Science, or a related field. Possess a record of high-quality scientific publications commensurate with the required academic rank. Have the ability and willingness to teach statistics, quantitative research methods, and applied data analysis at the graduate level, alongside specialized courses in public administration. Have a strong record or potential to obtain competitive external research funding and develop collaborative research projects. Be capable of supervising Master's and Doctoral students, particularly those conducting empirical and quantitative research, and contributing to the development of a strong research environment at the graduate level. Be proficient in Arabic and capable of researching, teaching, and communicating academically and efficiently in English. Be able to contribute to enhancing the international research presence and reputation of the program through scientific publication, participation in conferences, research networks, academic collaboration, and scientific leadership.<br><br>Requirements:<br><br>Detailed CV. Copy of the PhD certificate. Cover letter explaining the motivation for applying to the job vacancy. Statement of teaching and supervision philosophy. Attachments proving teaching experience (such as course descriptions and student evaluations) if the candidate holds a teaching position. Copies of published research or research in progress. Statement explaining the applicant's research achievements and/or current research plan. Names and contact information of three referees to provide recommendation letters. Additional materials may be requested at a later stage.<br><br>Additional Notes:<br><br>The Institute is committed to providing equal employment opportunities. The Institute encourages female researchers to apply for vacancies. Applications will be reviewed and considered as soon as they are received until the available vacancies are filled. Please attach all required documents for application through the jobs page on the Institute's website. For more information and details about the Doha Institute for Graduate Studies, please visit the website www.dohainstitute.edu.qa.<br><br>Please contact seapp.dean@dohainstitute.edu.qa if you have any further questions about the job vacancy.<br><br>Only shortlisted candidates will be contacted.<br><br>Application Deadline:<br><br>The advertisement closes at the end of the working day on: 15-Dec-26

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Facilities Management Operations Director maintain the keep up services of the Company's properties/facilities within the quality standard and budget. Manage the maintenance activities of the Company's facilities. Responsible for planning, directing, and overseeing building operations and services. Analyze utility bills and energy output, allocates office space to departments, purchases equipment, and maintain appearance of building. This position also assists in the development of policies and procedures affecting usage of the facilities management.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Lead the maintenance teams in planning, implementing and adhering to the approved policies, procedures and schedules to ensure that the Company's objectives and needs are met.</p><br> <p>Manage and prioritize maintenance and repair needs. Directly or through supervision of workers or external vendors complete all required work. Oversee selection and on-going contracts with outside vendors for regular maintenance issues.</p><br> <p>Manages the Health and Safety for the Facilities and the facilities team, ensuring a safe working and learning environment in accordance with relevant legislation.</p><br> <p>Manage the day to day management and coordination of all maintenance and cleaning tasks, ensuring all works are completed on time, maximizing availability and minimizing the potential for any risk and downtime</p><br> <p>Inspect completed work for conformance to quality standards, specifications. Establish or adjust work procedures to meet organizational needs. Coordinate all required building inspections. Complete and maintain necessary documentation and reports for compliance.</p><br> <p>Ensures all statutory maintenance inspections and maintenance works required are carried out as defined in the planned preventative maintenance schedules (all work to be consistent with all relevant environmental, safety and performance standards).</p><br> <p>Develop and implements a business (service) plan with relevant performance indicators to achieve the business objectives and targets using comprehensive financial and management information systems to effectively monitor and report on performance and continuous improvements.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Ensure that all relevant Health and Safety regulations and legislation is complied with and that procedures are adhered to by members of the Facilities team.</p><br> <p>Manage the Facilities Management budget in accordance with procedures agreed Financial Management and Procedures Policy.</p><br> <p>Implement the strategy to maximize income through innovative marketing. Calculate and compare costs for required goods or services to achieve maximum value for money</p><br> <p>Ensure to review and undertake ad hoc procurement of maintenance spares and consumable items ensuring optimum quality, availability and best value for money.</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Comprehensive knowledge of facilities management principles, encompassing operations, maintenance, and strategic planning, to optimize facility performance.</p><br> <p>Exceptional leadership and managerial skills to oversee facility operations, personnel management, and budget allocation effectively.</p><br> <p>Excellent communication and interpersonal abilities to collaborate with stakeholders, vendors, and internal teams to address facility-related needs and challenges.</p><br> <p>Proficiency in project management, budgeting, and resource allocation to plan and execute facility improvement initiatives efficiently.</p><br> <p>Analytical mindset and problem-solving skills to identify operational inefficiencies, implement process improvements, and ensure compliance with standards and regulations.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Speed of Execution<br>Leadership<br>Build High-Performing Teams<br>Provide Direction<br>Build Process and Systems<br>Resilience<br>Drive Cost Optimization<br>Quality<br>Project Planning L4<br>Facilities Management L4<br>Engineering Principles L4<br>Stakeholder Management L4<br>Preventative Maintenance Procedures L4<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Engineering<br>Master's degree in Facility Management<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>We Are</b></p><br><br><p>We help organizations build innovative digital products that create exceptional customer experiences and sustainable business growth. Our product teams connect business strategy, experience design, engineering, and analytics to deliver measurable outcomes.</p><br><br><p><b>The Work</b></p><br><br><p>As a Product Management Manager, you will lead product strategy, roadmap development, and product delivery initiatives for clients across industries.</p><br><br><ul><li>Defining product vision, strategy, and roadmaps</li><li>Leading product discovery and prioritization activities</li><li>Managing stakeholder alignment and business requirements</li><li>Driving Agile product management practices</li><li>Collaborating with engineering, design, and business teams</li><li>Monitoring product performance and customer outcomes</li><li>Leading product governance and investment decisions</li></ul><br> </div>

We Are<br><br>We help organizations build innovative digital products that create exceptional customer experiences and sustainable business growth. Our product teams connect business strategy, experience design, engineering, and analytics to deliver measurable outcomes.<br><br>The Work<br><br>As a Product Management Manager, you will lead product strategy, roadmap development, and product delivery initiatives for clients across industries.<br><br><br>Defining product vision, strategy, and roadmaps<br>Leading product discovery and prioritization activities<br>Managing stakeholder alignment and business requirements<br>Driving Agile product management practices<br>Collaborating with engineering, design, and business teams<br>Monitoring product performance and customer outcomes<br>Leading product governance and investment decisions<br><br><br>Here's What You Need<br><br><br>Bachelor's degree<br>7+ years of product management experience<br>Experience working in Agile environments<br>Strong business, analytical, and stakeholder management capabilities<br>Experience leading cross-functional product teams<br><br><br>Bonus Points If You Have<br><br><br>Scrum Product Owner certification<br>Experience launching digital products at scale<br>Experience with customer-centered product development

Job Summary<br><br>The Facility Management Manager – Architecture will oversee architectural, civil, and building fabric maintenance activities, ensuring facilities are maintained to required operational, safety, quality, and contractual standards.<br><br>Key Responsibilities<br><br>Manage architectural, building fabric, and associated civil maintenance activities. Lead FM teams and coordinate contractors and specialist service providers. Monitor planned and reactive maintenance activities. Conduct inspections and identify defects, risks, and improvement requirements. Ensure compliance with Qatar codes, specifications, HSE, environmental, and quality standards. Monitor SLA/KPI performance and implement corrective actions. Coordinate effectively with clients and project stakeholders.<br><br>Requirements<br><br>Bachelor's degree in Architecture Engineering or equivalent. Minimum 7 years' relevant experience. UPDA/MMUP Grade A or B – mandatory. Strong knowledge of architectural and civil works. Knowledge of applicable Qatar standards and building codes. Fluent in Arabic and English – mandatory. School/kindergarten FM experience within the GCC is highly preferred. CFM, FMP or SFP certification is preferred. PMP certification is an advantage.

Job Summary<br><br>The Facility Management Manager – Architecture will oversee architectural, civil, and building fabric maintenance activities, ensuring facilities are maintained to required operational, safety, quality, and contractual standards.<br><br>Key Responsibilities<br><br>Manage architectural, building fabric, and associated civil maintenance activities. Lead FM teams and coordinate contractors and specialist service providers. Monitor planned and reactive maintenance activities. Conduct inspections and identify defects, risks, and improvement requirements. Ensure compliance with Qatar codes, specifications, HSE, environmental, and quality standards. Monitor SLA/KPI performance and implement corrective actions. Coordinate effectively with clients and project stakeholders.<br><br>Requirements<br><br>Bachelor's degree in Architecture Engineering or equivalent. Minimum 7 years' relevant experience. UPDA/MMUP Grade A or B – mandatory. Strong knowledge of architectural and civil works. Knowledge of applicable Qatar standards and building codes. Fluent in Arabic and English – mandatory. School/kindergarten FM experience within the GCC is highly preferred. CFM, FMP or SFP certification is preferred. PMP certification is an advantage.

<p>We help organizations build innovative digital products that create exceptional customer experiences and sustainable business growth. Our product teams connect business strategy, experience design, engineering, and analytics to deliver measurable outcomes.</p><p>The Work As a Product Management Manager, you will lead product strategy, roadmap development, and product delivery initiatives for clients across industries.</p><ul><li>Defining product vision, strategy, and roadmaps</li><li>Leading product discovery and prioritization activities</li><li>Managing stakeholder alignment and business requirements</li><li>Driving Agile product management practices</li><li>Collaborating with engineering, design, and business teams</li><li>Monitoring product performance and customer outcomes</li><li>Leading product governance and investment decisions</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Here's What You Need</p><ul><li>Bachelor's degree</li><li>7+ years of product management experience</li><li>Experience working in Agile environments</li><li>Strong business, analytical, and stakeholder management capabilities</li><li>Experience leading cross-functional product teams</li></ul><p>Bonus Points If You Have</p><ul><li>Scrum Product Owner certification</li><li>Experience launching digital products at scale</li><li>Experience with customer-centered product development</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary<p>The Facility Management Manager - Architecture will oversee architectural, civil, and building fabric maintenance activities, ensuring facilities are maintained to required operational, safety, quality, and contractual standards.</p><br><br>Key Responsibilities<ul><li>Manage architectural, building fabric, and associated civil maintenance activities.</li><li>Lead FM teams and coordinate contractors and specialist service providers.</li><li>Monitor planned and reactive maintenance activities.</li><li>Conduct inspections and identify defects, risks, and improvement requirements.</li><li>Ensure compliance with Qatar codes, specifications, HSE, environmental, and quality standards.</li><li>Monitor SLA/KPI performance and implement corrective actions.</li><li>Coordinate effectively with clients and project stakeholders.</li></ul>Requirements<ul><li>Bachelor's degree in <strong>Architecture Engineering</strong> or equivalent.</li><li>Minimum <strong>7 years' relevant experience</strong>.</li><li><strong>UPDA/MMUP Grade A or B - mandatory.</strong></li><li>Strong knowledge of architectural and civil works.</li><li>Knowledge of applicable Qatar standards and building codes.</li><li><strong>Fluent in Arabic and English - mandatory.</strong></li><li>School/kindergarten FM experience within the GCC is highly preferred.</li><li>CFM, FMP or SFP certification is preferred.</li><li>PMP certification is an advantage.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary<p>The Facility Management Manager - Civil will manage civil maintenance and FM activities across assigned facilities, ensuring effective service delivery, technical compliance, quality, safety, and achievement of contractual requirements.</p><br><br>Key Responsibilities<ul><li>Manage civil maintenance and associated FM activities.</li><li>Supervise engineers, supervisors, technicians, and subcontractors.</li><li>Monitor preventive and corrective maintenance activities.</li><li>Ensure compliance with Qatar standards, codes, HSE, environmental, and quality requirements.</li><li>Monitor service performance against SLAs and KPIs.</li><li>Identify technical issues and implement effective corrective solutions.</li><li>Coordinate with clients, consultants, contractors, and internal teams.</li></ul>Requirements<ul><li>Bachelor's degree in <strong>Civil Engineering</strong> or equivalent.</li><li>Minimum <strong>7 years' relevant experience</strong> in FM/civil maintenance.</li><li><strong>UPDA/MMUP Grade A or B - mandatory.</strong></li><li>Strong professional knowledge of civil works and building maintenance.</li><li>Good knowledge of Qatar regulations, Quality, HSE, and Environmental Management.</li><li><strong>Fluent in Arabic and English - mandatory.</strong></li><li>Experience with school/kindergarten FM contracts in the GCC is highly preferred.</li><li>CFM, FMP or SFP certification is preferred.</li><li>PMP certification is an advantage.</li></ul> <br><br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for all transactions relating to the Accounts internal and external, processes for all domestic and international retail, VIP, QNB First, Staff, and corporate accounts. The incumbent will be responsible for ensuring the adequacy of the of opening/ Amendment accounts documentation in compliance with set policies and procedures and regulatory legal form of business etc.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist in the creation of Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for all transactions related to the opening accounts Unit and monitor their achievement on periodic basis. Implements KPI’s and best practices for Senior Manager, Accounts Management role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Liaise with Relationship Managers in domestic retail, VIP, QNB First, Staff, and corporate banking to ensure that all opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the account's documents are timely received and timely Completed. Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Internal (Processes, Products, Regulatory): Sets procedures to be followed by Unit personnel in reviewing opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts in the system, ensuring all Forms and other regulatory requirements are being followed by Unit personnel. Coordinate with the Admin Services and Document Unit for the timely submission of accounts opening documents for safekeeping. Ensure opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts are received and completed performed within TAT per Application Type and Department laid down in the SLAs. Timely communicate the completion of opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the account's procedures to retail and corporate banking personnel to ensure timely customer service. Make sure all staff Attendance with direct supervision. Review documentation on all new opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts to ensure proper procedures were followed and red flags were properly followed up and approved. Follow-up with the Admin Services Department to make sure to adding opening accounts/Amendment/closing/adding signature Etc. of the transaction which related to the accounts request in the Custom place to Accounts operations dept. Make sure to put opening accounts/ Amendment/closing/adding signature Etc. of the transaction which related to the accounts request in a safe place until shift to warehouse in admin Services on a weekly basis.<br><br>Continuous Improvement<br><br> Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues Learning & Knowledge: Possess superior knowledge of developments Management/ Matters related to the bank, rules, Matters relating to the audit, relationship, Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 8 years of relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

Job Purpose We are seeking an experienced Project Manager – IT PMO to lead and oversee IT-related projects from inception through completion, ensuring delivery within approved timelines, budgets, quality standards, and organizational requirements. The role will support the CEO’s PMO function and ensure effective communication and coordination across business units, suppliers, project teams, and key stakeholders. The position will also contribute to PMO processes, project governance, vendor selection, RFP activities, testing management, and digital transformation initiatives. Key Responsibilities1. Project Management Lead projects from initiation, planning, execution, implementation, monitoring, and control through successful closure. Define project scope, objectives, deliverables, milestones, and timelines. Develop comprehensive project plans and schedules in line with PMO frameworks and guidelines. Ensure projects are delivered on time, within budget, and according to agreed quality standards. Coordinate project activities and ensure alignment with organizational strategy and objectives.2. Resource Management Allocate and manage project resources, including team members, budgets, and required materials. Ensure optimum utilization of resources to meet project milestones and deliverables. Monitor project team performance and coordinate activities across departments. Manage assigned third-party consultants and project resources.3. Project Execution & Implementation Lead project execution and coordinate activities across project teams. Ensure tasks are completed according to approved project plans. Implement approved project changes and adjustments. Monitor dependencies and resolve project challenges. Ensure successful implementation and operational handover.4. Monitoring, Control & Reporting Monitor project progress against approved plans, schedules, budgets, and milestones. Identify project variances and implement appropriate corrective actions. Prepare regular and detailed project status reports. Report project progress, risks, issues, outcomes, and key decisions to stakeholders and senior management. Maintain effective project controls and documentation.5. Quality & Risk Management Ensure project deliverables meet agreed quality standards and stakeholder expectations. Establish appropriate quality control processes. Identify, analyze, monitor, and manage project risks and issues. Develop mitigation and corrective action plans. Ensure project risks and issues are escalated appropriately.6. Project Closure & Evaluation Ensure all contractual and project deliverables are completed. Coordinate project closure activities. Conduct post-project evaluations. Document lessons learned and improvement opportunities. Ensure project resources are formally released and project documentation is completed. PMO Operations Support the day-to-day operations of the PMO function. Contribute to improving project management processes, frameworks, guidelines, and procedures. Ensure consistency of project management practices across projects. Support project teams in applying PMO standards and processes. Train project team members across departments on project management tools and processes. Monitor assigned project team activities and ensure established targets are achieved. Project Management Office Programs & Guidelines Support the development and enhancement of project management guidelines. Ensure project processes align with approved strategic objectives, timelines, and budgetary requirements. Promote consistent project governance and delivery practices across the organization. RFP & Vendor Management Support the preparation and development of RFP documentation. Review and analyze tender documents to ensure project requirements and scope are clearly defined. Support vendor shortlisting and selection activities. Review vendor proposals and technical submissions. Assess vendor compliance with RFP and project requirements. Identify and highlight deviations or areas of variance before contract award. Coordinate with vendors and third-party consultants throughout project delivery. Testing Management Collaborate with relevant stakeholders to define:Test Objectives Test Policies Test Strategies Test Plans Lead and monitor test analysis, design, implementation, and execution. Coordinate test cases, test procedures, and test suites. Ensure testing activities support successful project implementation and quality assurance. Stakeholder Management Act as the focal point between:Business Units IT Teams Suppliers Project Teams Senior Management C-Level Stakeholders Coordinate communication across stakeholders. Facilitate project meetings and discussions. Ensure timely communication of project status, risks, issues, and requirements. Build effective relationships with internal and external stakeholders. Digital Transformation Manage and support digital transformation initiatives. Coordinate technology-driven business improvement projects. Ensure digital initiatives are aligned with organizational strategy and business objectives. Monitor delivery of digital transformation projects from inception through implementation. Policies, Processes & Governance Follow and implement relevant departmental frameworks, policies, processes, procedures, and instructions. Ensure project activities are performed in a controlled and consistent manner. Maintain compliance with organizational PMO standards and governance requirements. Support continuous improvement of project management processes. Required Qualifications Bachelor's degree in:Information Systems Computer Science Information Technologyor a related field. Required Experience3–5 years of relevant project management experience. At least 1 year of experience within a bank or financial institution in an IT PMO function. Strong IT project management background. Hands-on experience managing digital transformation initiatives. Experience managing multiple projects simultaneously. Experience managing projects from inception through completion. Experience working with vendors, suppliers, consultants, and cross-functional teams. Experience supporting PMO governance and project management processes. Required Skills Project Management Project Planning Project Execution Project Monitoring & Control Project Governance Project Scheduling Budget Management Resource Management Risk & Issue Management Project Closure Portfolio & Relationship Management IT & Digital Strong IT background IT Project Management Digital Transformation Technology Projects Testing Management IT PMOVendor & Commercial RFP Development Vendor Evaluation Vendor Selection Contract & Deliverable Management Third-Party Management Leadership & Communication Stakeholder Management C-Level Communication Team Leadership Presentation Skills Problem Solving Cross-Functional Coordination Language Requirement Arabic – Proficient English – Proficient The candidate must be able to communicate effectively in both Arabic and English across diverse teams and stakeholder groups. Key Competencies Project Leadership PMO Management Digital Transformation IT Project Delivery Stakeholder Management Vendor Management Risk Management Quality Management Testing & Implementation Strategic Coordination Communication & Reporting Problem Solving Multitasking Relationship Management

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Summary</strong></p><br><br><p>Qureos is looking for a Treasury Manager - Debt &amp; Exposure Management for its client based in Lusail, Qatar. The role assists the Treasury Director in the management of debt and equity financing, liquidity risk, counterparty risk management, interest rate and foreign exchange exposures and oversight of cash flow forecasting.</p><br><br><br><p><strong>Job Responsibilities:</strong></p><br><br><ul><li><p>Manage Group banking relationships for debt and equity funding requirements in accordance with policies and guidelines.</p><br><br></li><li><p>Assess and manage financial risks, including interest rate risk, foreign exchange risk, and credit risk, through hedging and risk management strategies.</p><br><br></li><li><p>Manage and co-ordinate with lenders and legal counsel LMA documentation for debt facilities.</p><br><br></li><li><p>Monitor and analyze market trends, economic conditions, and regulatory changes to anticipate potential impacts on the organization's financial position and strategies.</p><br><br></li><li><p>Provide support to senior management on financial risk assessments, investment strategies, and capital allocation decisions.</p><br><br></li><li><p>Assist the Treasury Director and CFO with balance sheet capital structuring and impact on leverage ratios</p><br><br></li><li><p>Management covenant analysis and remediation structures relating to Group debt.</p><br><br></li></ul><br><p><strong>Job Requirements:</strong></p><br><br><ul><li><p>Minimum 12 years' experience in a tier 1 bank or corporation. GCC experiences an advantage.</p><br><br></li><li><p>Bachelor's degree in business, accounting and finance, or economics.</p><br><br></li><li><p>MBA, CFA, CMA, ACA or ACCA is mandatory</p><br><br></li><li><p>Proficiency in financial risk management, including foreign exchange risk, interest rate risk, and credit risk.</p><br><br></li><li><p>Experience in right-sizing capital structure for a top tier corporate organization.</p><br><br></li><li><p>Experience in the following debt and equity structures - Sukuk, Private Placement, Syndication, Bilateral, Bridge and Club structures, Bond issuance and IPO.</p><br><br></li><li><p>Proficiency in regulatory and compliance requirements for a listed company, including KYC and AML specialism.</p><br><br></li><li><p>Strong communication and interpersonal skills.</p><br><br></li><li><p>Experience in developing and implementing treasury policies, procedures, and controls to ensure compliance with regulatory requirements and best practices.</p><br><br></li><li><p>Strong Excel skills.</p><br><br></li><li><p>ERP knowledge, preferably SAP.</p><br><br></li></ul><br><p><strong>Required Competencies:</strong></p><br><br><ul><li><p>Resilience and agility</p><br><br></li><li><p>AI Fluency</p><br><br></li><li><p>Execution</p><br><br></li><li><p>Leadership</p><br><br></li><li><p>Banking Relationships</p><br><br></li><li><p>Credit Analysis</p><br><br></li><li><p>Foreign Exchange Management</p><br><br></li><li><p>Debt Management</p><br><br></li><li><p>Equity Financing</p><br><br></li><li><p>Communication and influence</p><br><br></li><li><p>LMA documentation</p><br><br></li><li><p>Provide Direction</p><br><br></li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions <br> <span>A. Shareholder &amp; Financial</span><ul><li><p><span>Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers.</span></p><br></li><li><p><span>Analyze external and internal market factors and ensure they are reflected in business planning.</span></p><br></li><li><p><span>Support the implementation of KPIs and best practices.</span></p><br></li><li><p><span>Promote cost efficiency, productivity, and effective resource utilization.</span></p><br></li><li><p><span>Exercise delegated authority responsibly and monitor its implementation.</span></p><br></li><li><p><span>Contribute to achieving the Bank’s financial objectives through effective business management. </span></p><br></li></ul><span>B. Customer (Internal &amp; External)</span><ul><li><p><span>Create frameworks and systems that enable teams to deliver on commitments.</span></p><br></li><li><p><span>Foster a customer-centric culture and ensure high service standards.</span></p><br></li><li><p><span>Assist customers with product-related inquiries and provide appropriate solutions.</span></p><br></li><li><p><span>Maintain service level agreements (SLAs) with internal stakeholders.</span></p><br></li><li><p><span>Build strong relationships with internal departments and external partners.</span></p><br></li><li><p><span>Provide timely and accurate information to auditors, compliance, risk, and control functions. </span></p><br></li></ul><span>C. Internal (Processes, Products &amp; Regulatory)</span><ul><li><p><span>Assist in developing and implementing the Domestic Retail Branches strategy.</span></p><br></li><li><p><span>Ensure branch business plans are delivered within approved budgets and timelines.</span></p><br></li><li><p><span>Drive market share growth and sustainable profitability across the branch network.</span></p><br></li><li><p><span>Lead the annual budgeting process and monitor branch performance against targets.</span></p><br></li><li><p><span>Develop revenue, volume, and profit targets in coordination with senior management.</span></p><br></li><li><p><span>Prepare performance reports on products, services, and branch profitability.</span></p><br></li><li><p><span>Promote customer-focused service and operational efficiency across branches.</span></p><br></li><li><p><span>Drive business growth through sales management, business development, and strategic initiatives.</span></p><br></li><li><p><span>Ensure compliance with QNB policies, procedures, and regulatory requirements.</span></p><br></li><li><p><span>Collaborate with Regional Managers to improve branch performance and customer acquisition.</span></p><br></li><li><p><span>Monitor sales targets, customer retention initiatives, and manpower requirements.</span></p><br></li><li><p><span>Maintain confidentiality of sensitive business information.</span></p><br></li><li><p><span>Lead, coach, develop, and evaluate direct reports and team performance. </span></p><br></li></ul><span>D. Learning &amp; Knowledge</span><ul><li><p><span>Lead continuous improvement initiatives and encourage innovation.</span></p><br></li><li><p><span>Promote knowledge sharing and adoption of industry best practices.</span></p><br></li><li><p><span>Support employee development and professional growth.</span></p><br></li><li><p><span>Stay updated with developments in banking and financial services.</span></p><br></li><li><p><span>Conduct regular performance discussions and provide coaching and guidance. </span></p><br></li></ul><span>E. Legal, Regulatory &amp; Risk Framework Responsibilities</span><ul><li><p><span>Ensure compliance with all legal, regulatory, and internal policy requirements.</span></p><br></li><li><p><span>Support AML, CTF, sanctions, fraud prevention, and data protection frameworks.</span></p><br></li><li><p><span>Adhere to the Three Lines of Defence risk management model.</span></p><br></li><li><p><span>Support operational risk management, incident reporting, and remediation processes.</span></p><br></li><li><p><span>Complete mandatory training and maintain required professional competence.</span></p><br></li><li><p><span>Ensure fair customer outcomes in accordance with conduct risk policies.</span></p><br></li></ul><span>F. Other Responsibilities</span><ul><li><p><span>Maintain the highest standards of data protection and confidentiality.</span></p><br></li><li><p><span>Safeguard customer and Bank information and disclose it only on a need-to-know basis.</span></p><br></li><li><p><span>Uphold QNB’s professional standards and market reputation.</span></p><br></li><li><p><span>Perform any additional duties assigned by management from time to time. </span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</span></p><br></li><li><p><span>At least 8 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Awareness of branch customer relationship practices and regulations.</span></p><br></li><li><p><span>Full knowledge and experience in handling customers’ portfolio</span></p><br></li><li><p><span>Full banking knowledge for liabilities and assets products and their implementations</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will perform all Balance Sheet management activities in accordance with the Group’s strategy, risk appetite, regulatory requirements and policies and procedures.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: </p><br><ul><li><p>Complies with approved budgets, policies and procedures in relation to balance sheet management operations. </p><br></li><li><p>Implements KPI’s and best practices for Senior Manager, Balance Sheet Management role. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. </p><br></li><li><p>Act within the limits of the powers delegated to the incumbent. </p><br></li></ul><p>B. Customer (Internal &amp; External):</p><br><ul><li><p>Assists in building and maintaining strong and effective relationships with all other related units to achieve the Balance Sheet Management goals/objectives. </p><br></li><li><p>Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. </p><br></li><li><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Performs activities in accordance with the set strategies. </p><br></li><li><p>Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. </p><br></li><li><p>Follows up on the timely processing of transactions in coordination with Treasury Operations. </p><br></li><li><p>Prepares reports under the direct supervision of the SVP, Balance Sheet Management. </p><br></li><li><p>Monitors gap positions within the delegated authority and under the guidance of the SVP, Balance Sheet Management. </p><br></li><li><p>Is involved in the structuring of balance sheet management products, as and when deemed necessary by the SVP, Treasury Structured Products and Derivatives. </p><br></li></ul><p>D. Learning &amp; Knowledge: </p><br><ul><li><p>Proactively identify areas for professional development of self and undertake development activities. </p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field. </p><br></li></ul><p>E. Legal, Regulatory, and Risk Framework Responsibilities: </p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. </p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role. </p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul><p>F. Other: </p><br><ul><li><p>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. </p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br></li><li><p>Compliance functions, and relevant Regulators. </p><br></li><li><p>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. </p><br></li><li><p>All other ad hoc duties/activities related to QNB that management might request from time to time. </p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </p><br></li><li><p>Business Administration or Information Technology (related field of study) </p><br></li><li><p>Minimum 8 years’ experience in active dealing room, preferably in the Gulf. </p><br></li><li><p>Excellent oral and written communication skills in English and Arabic (preferable). </p><br></li><li><p>Good knowledge of a range of derivatives and interest rate products. </p><br></li><li><p>Good MS Office skills (Word, Excel, PowerPoint). </p><br></li><li><p>Understanding hedging techniques in local currencies. </p><br></li><li><p>Analytical and problem solving skills. </p><br></li><li><p>Understanding of the local laws, regulations and practices. </p><br></li><li><p>Good interpersonal skills. </p><br></li><li><p>Must be able to work effectively under market pressures whilst maintaining</p><br></li></ul> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will perform Money Market (MM) activities in local currencies in accordance with Group’s strategy, risk appetite, regulatory requirements, policies and procedures and the delegated authority.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Complies with approved budgets, policies and procedures in relation to Local Currency MM operations. - Implements KPI’s and best practices for Senior Manager, Asset & Liability Management (Local Currency) role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Assists in building and maintaining strong and effective relationships with all other related units to achieve the Money Market’s Desk goals/objectives. - Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Performs activities in accordance with the set MM strategies. - Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. - Trades in various money market instruments such as deposits, loans, short-term securities, forward rate agreements and interest rate swaps in approved currencies and with approved counterparties within delegated authority. - Follows up on the timely processing of transactions in coordination with Treasury Operations. - Responds to and log requests for local currency MM transactions, and provide pricing support for major corporate banking departments and branches within the delegated authority. - Prepares daily rate sheets under the direct supervision of the SVP, Asset & Liability Management. - Monitors gap positions within the delegated authority and under the guidance of the SVP, Asset & Liability Management. Learning & Knowledge: - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Education And Experience Requirements<br><br> Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Minimum 8 years experience in active dealing room, preferably in the Gulf<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be consulted for overseeing the IT Service Management (ITSM) program, functioning as an objective body that reviews and evaluates IT Service Management operations and delivery within the Group Information Technology Division (GITD). The role ensures management and employees comply with ITSM rules and regulations, IT policies and procedures are followed, and organizational behavior meets the Bank's Standards of Conduct.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Develop, maintain, and revise ITSM policies and procedures for ITD operations and compliance. Support the day-to-day operation of the ITSM Program. Support corrective action plans to resolve IT-related issues and provide guidance to prevent recurring problems. Delegate and direct service tasks, monitor project progress, and manage service team members to ensure objectives are achieved. Assist with administrative activities including invoice management, order processing, and inventory tracking. Monitor Service Desk performance and improve service methods to increase productivity and customer satisfaction. Monitor department issues and client complaints and develop corrective measures to reduce recurring incidents. Implement KPIs and best practices for IT Service Management. Promote cost consciousness, efficiency, and productivity while minimizing costs and waste. Act within delegated authority limits. Customer (Internal & External) Monitor and coordinate ITD compliance and governance activities. Ensure proper reporting of ITD violations or potential violations. Coordinate across IT departments regarding Service Management policies, standards, procedures, and guidelines. Ensure confidentiality, integrity, and reliability of IT documentation. Assist customers with queries related to Bank products and services. Maintain activities in accordance with Service Level Agreements (SLAs). Build and maintain effective relationships with related departments and units. Provide timely and accurate information to auditors, compliance, financial control, and risk functions when required. Internal (Processes, Products, Regulatory) Support closure of audit gaps across ITD related to IT processes and systems. Assess IT-related risks and prepare remediation plans. Ensure policies, standards, procedures, guidelines, and system documentation are followed. Review project documentation produced by IT departments to ensure compliance with documentation standards. Learning & Knowledge Maintain strong knowledge and expertise in professional IT documentation. Possess technical understanding of IT systems for effective documentation. Identify and pursue professional development opportunities. Design and implement efficient procedures for distributing and installing changes to IT systems. Ensure implementations are traceable, secure, authorized, tested, and properly maintained. Maintain software master copies and configuration management databases. Train new employees on ITSM procedures. Maintain knowledge of ITIL v3 and related technologies. Keep current with developments in the professional field.<br><br>Education/Experience Requirements<br><br>Bachelor's degree in Computer Science, Computer Engineering, or related discipline. MBA or Master's degree is an advantage. Experience in:IT Service Management documentation IT Governance Information Security Technical documentation of IT systems Minimum 4 years of experience in a major bank. At least 2-4 years of experience in an IT Service Management operations function. ITSM training courses and certifications are preferred. ITIL Foundation certification is mandatory. ITIL Practitioner certification is preferred. Any ITSM certification is an advantage<br>Note: you will be required to attach the following:<br><br>Resume/CVQID | Front & Back (For Qatar Residents) Passport Education Certificate Experience Certificates

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will perform Money Market (MM) activities in local currencies in accordance with Group’s strategy, risk appetite, regulatory requirements, policies and procedures and the delegated authority.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Complies with approved budgets, policies and procedures in relation to Local Currency MM operations. - Implements KPI’s and best practices for Senior Manager, Asset & Liability Management (Local Currency) role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Assists in building and maintaining strong and effective relationships with all other related units to achieve the Money Market’s Desk goals/objectives. - Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Performs activities in accordance with the set MM strategies. - Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. - Trades in various money market instruments such as deposits, loans, short-term securities, forward rate agreements and interest rate swaps in approved currencies and with approved counterparties within delegated authority. - Follows up on the timely processing of transactions in coordination with Treasury Operations. - Responds to and log requests for local currency MM transactions, and provide pricing support for major corporate banking departments and branches within the delegated authority. - Prepares daily rate sheets under the direct supervision of the SVP, Asset & Liability Management. - Monitors gap positions within the delegated authority and under the guidance of the SVP, Asset & Liability Management. Learning & Knowledge: - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Education And Experience Requirements<br><br> Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Minimum 8 years experience in active dealing room, preferably in the Gulf<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate