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<p>•&nbsp;&nbsp;&nbsp;&nbsp; Make outbound calls to prospective clients to introduce SmarTax's tax, accounting and business advisory services.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp; Handle inbound enquiries, qualify interest and needs, and convert them into scheduled consultations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate, up-to-date records of every call, lead status and follow-up in the CRM.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp; Follow up with warm and cold leads on a defined cadence until conversion or disqualification.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp; Hand off qualified leads to the Meeting Team / Sales &amp; Marketing team with complete context.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp; Support the downstream process — engagement letters, invoicing and payment follow-up — for converted clients as needed.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp; Meet daily, weekly and monthly targets for call volume, lead qualification and meetings booked.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp; Report call activity and pipeline status to the Head of Operations on a regular schedule.</p>

We are looking for enthusiastic and results-driven Telesales Agents to join our team. The successful candidate will be responsible for generating sales through outbound calls, promoting telecom products and services, achieving sales targets, and delivering an excellent customer experience. Key Responsibilities Handle outbound calls to assigned leads and promote products and services. Generate sales by offering mobile plans, internet packages, and value-added services. Achieve daily and monthly sales targets (leads, conversions, revenue) Identify customer needs and recommend suitable products and service packages Upsell and cross-sell products and services to maximize sales opportunities Ensure effective follow-up on leads and maintain accurate customer records and sales updates in the CRM system Handle customer inquiries and objections professionally to convert opportunities into sales Adhere to call quality standards, scripts, and compliance requirements Maintain high productivity levels, including connected calls, talk time, and adherence to work schedules Stay updated on product offerings, promotions, pricing plans, and market developments Deliver excellent customer service while ensuring a positive customer experience throughout the sales process Requirements Minimum 1 year of experience in telesales, call center sales, or direct sales. Previous telecommunications sales experience is required. Strong communication, negotiation, and persuasion skills. Ability to work in a target-driven and fast-paced environment. Proficiency in using CRM systems and computer applications. Fluency in Arabic & English. Strong customer service and relationship management skills.

Role Sales & Experience Consultant (Call Centre) Department Sales & Member Experience Division Society Sport Center Reporting To Sales Manager Direct Reports N/A Role Purpose The Sales & Experience Consultant (Call Centre) is responsible for delivering high-quality outbound and inbound sales and service interactions that support new member acquisition, retention, and overall member experience across the Society portfolio. Based at Head Office, this role acts as the first point of contact for prospective and existing members, owning the early stages of the sales funnel and ongoing service communication. While Call Centre Consultants do not close sales in-club, they are directly accountable for lead conversion, appointment setting, renewals support, and service excellence, ensuring a seamless handover to in-club Sales & Experience Consultants. The role combines commercial discipline, CRM accuracy, and customer-centric service, playing a critical role in driving club performance remotely. Key Responsibilities Sales, Leads & Appointment Generation• Own the initial stages of the membership sales funnel including outbound lead contact, qualification, and appointment booking.• Contact new and existing leads via phone, Whats App, email, and digital channels.• Convert leads into qualified appointments for in-club Sales & Experience Consultants.• Achieve daily, weekly, and monthly appointment and conversion targets.• Ensure clear and accurate handover of prospect information to club-based teams.• Support sales campaigns, promotions, referrals, and corporate lead follow-up. CRM Discipline & Data Accuracy• Maintain strong CRM hygiene including accurate records, call notes, and appointment updates.• Adhere to lead response SLAs.• Log all activity accurately to support forecasting and reporting.• Provide reliable pipeline visibility to the Sales Manager. Member Experience, Retention & Service Calls• Conduct proactive service and experience check-in calls with new members.• Support retention initiatives including renewal reminders, save, and win-back campaigns.• Refer renewal opportunities to in-club teams for completion.• Represent the brand professionally in all member interactions. Inbound Calls, Queries & Complaint Handling• Handle inbound calls from members and prospects efficiently and professionally.• Respond to enquiries relating to memberships, access, services, and facilities.• Resolve issues at first point of contact where possible.• Escalate complaints appropriately in line with SOPs and follow through to closure. Collaboration with In-Club Teams• Work closely with in-club Sales & Experience Consultants to maximise appointment show rates.• Share feedback on lead quality, objections, and outcomes.• Support a joined-up member journey between Call Centre and club. Standards, Compliance & Professionalism• Adhere to SOPs, scripts, data protection, and brand standards.• Maintain professionalism, confidentiality, and accuracy at all times.• Meet individual KPIs relating to productivity, quality, and outcomes.• Support continuous improvement initiatives within the Call Centre. What Success Looks Like (KPIs) • Lead contact and response rate.• Lead-to-appointment conversion %.• Appointment show rate.• Appointments booked vs target.• Renewal and retention call completion rate.• Positive member feedback from service calls.• CRM accuracy and SLA adherence. Experience & Qualifications • Experience in a call centre, telesales, or customer service role.• Confident and professional telephone manner.• Ability to work in a target-driven environment.• High attention to detail and data accuracy.• Comfortable handling objections and complaints.• Experience using CRM systems and Microsoft Office.• Arabic and English language skills preferred.• Flexibility to work shifts, evenings, and weekends if required. Key Competencies • Sales & conversion mindset• Customer experience focus• CRM & data discipline• Communication & influence• Resilience & professionalism• Organisation & time management• Accountability & results orientation

Hourly Paid Customer Sales & Service Advisor – Qatar<br><br>We are looking for a customer-focused and sales-driven individual to join our Customer Sales & Service team in Qatar.<br><br>In this role, you will provide excellent customer service, conduct Teaching Centre consultations, support customer registrations, and contribute towards sales, conversion, retention, and revenue targets. You will engage with customers across multiple channels, recommend suitable learning pathways, and promote British Council products and services.<br><br>Requirements<br><br>Strong customer service and communication skills Experience in sales and/or customer-facing roles English and Arabic speaking skills (preferrable) Ability to work in a target-driven environment<br><br>If you are passionate about customer experience and helping learners achieve their goals, we encourage you to apply.<br><br>Closing Date for Applications is 12 September 2026

Hourly Paid Customer Sales & Service Advisor – Qatar<br><br>We are looking for a customer-focused and sales-driven individual to join our Customer Sales & Service team in Qatar.<br><br>In this role, you will provide excellent customer service, conduct Teaching Centre consultations, support customer registrations, and contribute towards sales, conversion, retention, and revenue targets. You will engage with customers across multiple channels, recommend suitable learning pathways, and promote British Council products and services.<br><br>Requirements<br><br>Strong customer service and communication skills Experience in sales and/or customer-facing roles English and Arabic speaking skills (preferrable) Ability to work in a target-driven environment<br><br>If you are passionate about customer experience and helping learners achieve their goals, we encourage you to apply.<br><br>Closing Date for Applications is 25 July 2026

Hourly Paid Customer Sales & Service Advisor – Qatar<br><br>We are looking for a customer-focused and sales-driven individual to join our Customer Sales & Service team in Qatar.<br><br>In this role, you will provide excellent customer service, conduct Teaching Centre consultations, support customer registrations, and contribute towards sales, conversion, retention, and revenue targets. You will engage with customers across multiple channels, recommend suitable learning pathways, and promote British Council products and services.<br><br>Requirements<br><br>Strong customer service and communication skills Experience in sales and/or customer-facing roles English and Arabic speaking skills (preferrable) Ability to work in a target-driven environment<br><br>If you are passionate about customer experience and helping learners achieve their goals, we encourage you to apply.<br><br>Closing Date for Applications is 12 September 2026

Sales / Revenue / CS Operations Expert<br><br>Job Type: Contractor<br><br>Location: Remote<br><br>Role Overview<br><br>We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across Saa S environments.<br><br>Key Responsibilities<br><br>Configure and manage CRM platforms such as Salesforce, Hub Spot, or similar tools. Manage revenue tools including quoting, billing, ticketing, and project management systems. Build and optimize sales and customer success workflows. Maintain accurate data and reporting across connected systems. Identify and resolve operational or policy-related challenges. Create clear documentation, reports, and process guidelines. Support system adoption and operational improvements.<br><br><br>Requirements<br><br>4+ years of experience in Sales, Revenue, or Customer Success Operations. Hands-on CRM configuration and management experience. Experience with at least two revenue-related tools outside the CRM. Strong operational judgment and problem-solving skills. Excellent written and verbal communication. Strong understanding of data accuracy, reporting, and workflow management.

Job Title: Customer Service Executive<br>Location: Doha<br>Industry: Real Estate<br>Job Summary<br><br>We are looking for a dedicated and customer-oriented Customer Service Executive to manage client interactions and ensure a high level of satisfaction throughout the real estate customer journey. The role involves handling inquiries, coordinating with internal teams, and supporting sales and leasing operations.<br> <br>Key Responsibilities<br> Handle inbound and outbound customer calls, emails, and walk-in inquiries<br> Provide accurate information about properties, pricing, availability, and processes<br> Register leads and update customer information in the CRM system<br> Coordinate property viewings and follow up with clients<br> Resolve customer complaints professionally and escalate complex issues when required<br> Maintain proper records of customer interactions and feedback<br> Support sales, leasing, and property management teams with customer coordination<br> Ensure excellent customer experience before and after sales/lease<br> <br><br><br>Requirements<br><br>Requirements & Qualifications<br> Bachelor’s degree or Diploma (preferred)<br> 1–3 years of experience in customer service (real estate experience is an advantage)<br> Strong communication skills in Arabic (English is a plus)<br> Good interpersonal and problem-solving skills<br> Basic computer skills (MS Office, CRM systems)<br> Ability to work under pressure and meet service standards

We are looking for a visionary leader as Director of Customer Service Excellence with a passion for defining world-class customer experience in real estate. In this strategic role, you will lead post sales customer experience for a premier portfolio of master-planned communities, luxury residential developments, commercial assets and international holdings. This role will be bridging the gap between sales acquisitions and long-term owner retention while ensuring clients experience excellence at every touchpoint.<br>The leader we are seeking should possess:Min. 15 years of progressive customer service/ experience leadership in real estate industry in GCC/ Qatar preferably. Proven track record of operating within commercial Sales and Marketing divisions to drive customer retention and brand equity. Bachelor's degree in business administration, Engineering, Marketing, Real estate management or related field; MBA or master's degree is preferred. Advanced proficiency in real estate CRM platforms and customer analytics software. <br>Key Responsibilities:Customer Experience Strategy & Policy Governance:Formulation, execution, and continuously refining the multi-year Customer Experience roadmap to ensure alignment with corporate growth objectives. Defining and enforcing comprehensive SLAs and SOPs across all touchpoints (call centers, digital portals, and on-site handover hubs). Conducting regional and international market benchmarking to adopt best-in-class real estate service practices and luxury hospitality standards. Establishing clear policies regarding handover extension, design modifications, service charge inquiries, and title deed registration processes. <br>Property Handover & Post-Sales Operational Leadership:Directing all operational aspects of property handover, unit inspections, snagging/ de-snagging protocols, and key delivery across major residential and commercial developments. Implementing structured workflows with contractors, consultants, and project delivery teams to ensure defect resolution before property transfer. Managing post-occupancy care programs, home warranty claims, and service ticket workflows to ensure rapid resolution of post-handover issues. <br>Strategic Relationship Management & High Value Escalations:Developing tailored retention and VIP engagement programs for HNWIs, institutional investors and multi-unit portfolio buyers. Acting as the final point of internal escalation for sensitive customer disputes, structural quality claims, and potential legal or regulatory actions. Collaborating with other divisions/ departments to address recurring issues and improve future developments. <br>Data Analytics, Technology & KPI Governance:Developing and implementing continuous measurement frameworks covering CSAT, First Contact Resolution (FCR), and Average Handling Time. Leveraging advanced data analytics and predictive tools to identify operational bottlenecks, recurring structural defects, and customer churn drivers. Delivering monthly executive dashboards and strategic recommendations to the C-suite, correlating customer service performance with key business outcomes.

The Field force Service Consultant is responsible for selling telecom connections (especially the home internet) directly to customers in various field locations. The role requires proactive outreach, engaging potential customers through door-to-door sales, corporate visits, and other face-to-face sales channels. He will report to the Field force Team Leader/Retail Manager, focusing on achieving sales targets, providing excellent customer service, and generating new business opportunities in their assigned territories.<br>Accountability & Responsibilities of Role:1. Sales Generation & Business Development:Actively prospect and approach potential customers in the assigned area or territory to sell telecom services, including mobile connections, data plans, and other telecom-related products. Conduct door-to-door sales, visit residential areas, businesses, and corporate offices to promote and sell telecom connections and services. Identify new sales opportunities by building and maintaining relationships with individual customers, local businesses, and organizations. Meet and exceed daily, weekly, and monthly sales targets as set by the Sales Team Leader/Retail Manager.2. Product Knowledge & Sales Presentation:Maintain in-depth knowledge of the company’s products, services, pricing plans, and promotions to effectively present solutions to potential customers. Explain the benefits of telecom connections and products in a clear and engaging way, helping customers select plans or services based on their needs. Demonstrate features, functionalities, and advantages of telecom products, guiding customers through the purchasing process.3. Lead Generation & Networking:Actively generating leads through cold calling, referrals, networking events, and community interactions to expand the customer base. Identify target markets within the assigned area and approach potential leads, ensuring steady sales growth. Share market insights, customer preferences, and competitor activity with the Sales Team Leader/Retail Manager.4. Customer Relationship Management:Build and maintain strong relationships with customers by offering personalized services and follow-up support. Provide post-sales support by addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. Ensure timely and accurate data entry into the CRM system, including customer details, sales activities, and follow-up actions.5. Reporting & Sales Tracking:Provide regular updates to the Sales Team Leader/Retail Manager regarding sales progress, opportunities, and challenges. Track daily, weekly, and monthly sales performance and report results accurately. Maintain detailed records of customer interactions, sales activities, and lead generation efforts.6. Competitor and Market Intelligence:Monitor competitor offerings, pricing, and promotional activities to remain competitive in the market. Gather market intelligence, identify customer trends, and communicate this information to the Outdoor Sales Team Leader/Manager for strategic adjustments.7. Administrative Tasks:Ensure all sales paperwork, contracts, and documentation are completed accurately and in a timely manner. Stay organized and efficient in handling sales leads, customer communications, and sales tracking.<br>Qualifications:Education: High school diploma or equivalent; a bachelor’s degree in sales, marketing, or a related field is a plus. Experience Previous experience in outdoor sales or field sales, preferably in the telecom or consumer services industry. Proven ability to meet and exceed sales targets. Skills & Competencies Strong communication and interpersonal skills, with the ability to engage and build rapport with customers. Self-motivated and results-oriented with a passion for sales. Good understanding of telecom products, services, and plans. Ability to work independently and as part of a team to achieve collective sales goals. Proficiency with CRM software and Microsoft Office (Word, Excel, Outlook).<br>Additional Information:Work Environment: Field-based, with daily visits to customer locations in assigned areas or territories. Travel: Daily travel within the assigned area or region for customer meetings, lead generation, and sales activities. Working Hours: Flexible, with the potential to work evenings or weekends based on customer availability.

Summary<br><br>Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.<br><br>Job Description<br><br>Job Family Group Description - Sales / Omni-Channel:<br>Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.<br><br>Job Family Description -Retail & On-Line Selling:<br>Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.<br><br>Sub-Job Family Description - Sales Assistant:<br>Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.<br><br>Job Type<br><br>Regular<br><br>Start Date<br><br>2026-11-02<br><br>Schedule<br><br>Full time<br><br>Organization<br><br>Be Veneta Luxury House Trading W. L. L

Job Requisition ID: 179678<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Customer Service Associate is pivotal in driving sales and delivering an exceptional customer experience. They are responsible for engaging with customers, providing knowledgeable and friendly service, and maintaining store standards. Success in this role involves meeting sales targets, ensuring a clean and inviting store environment, and upholding company policies. The role requires strong communication skills and an ability to work collaboratively with the store team to achieve business objectives.<br><br>What You Will Do:<br><br>Customer Engagement<br><br>Create a positive first impression for customers through energetic demeanor and adherence to the dress code. Greet customers immediately upon entering the store with a sincere and warm welcome. Provide customers with current and relevant information about products. Express gratitude to all customers for shopping at M&S and invite them to return.<br><br>Sales and Service<br><br>Deliver quality service in the fitting rooms and follow up with customers. Attempt to add on to sales during interactions and assist in achieving sales targets. Efficiently manage services at the cash wrap, offer gift cards, and capture customer information for the database.<br><br>Operational Duties<br><br>Maintain store standards and cleanliness to create a sparkling and organized environment. Participate in and attend all store meetings and related functions. Complete other duties as assigned by store management, including meeting weekly sales targets. Maintain punctuality and adhere to designated work schedule.<br><br>Policy and Procedures<br><br>Comply 100% with M&S policies and procedures. Demonstrate flexibility and collaborate effectively with peers and management. Perform housekeeping duties as required.<br><br>Required Skills To Be Successful:<br><br>Excellent verbal communication skills. Ability to identify and stay ahead of fashion trends. Strong customer service orientation. Capacity to work flexibly within a team environment.<br><br>What Qualifies You For The Role:<br><br>High School Degree or equivalent.1-2 years of retail sales experience. Good verbal communication skills and ability to engage with diverse customers. Physical ability to perform tasks such as heavy lifting and standing for extended periods.<br><br>About Al-Futtaim Retail<br><br>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.<br><br>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

<ul><li><p>Develop and execute sales strategies to achieve revenue and business targets.</p></li><li><p>Identify and generate new business opportunities across public and private sector accounts.</p></li><li><p>Build and maintain strong relationships with enterprise customers and key decision-makers.</p></li><li><p>Sell IT Consulting, Cybersecurity, Information Security, and related professional services.</p></li><li><p>Manage the complete sales cycle from prospecting and qualification to proposal, negotiation, and closure.</p></li><li><p>Build and maintain a healthy, accurate sales pipeline and provide reliable forecasts through Salesforce CRM.</p></li><li><p>Understand customer business and security requirements and coordinate with presales/technical teams to develop suitable solutions.</p></li><li><p>Lead customer presentations, solution discussions, proposals, RFPs, RFQs, and tender responses.</p></li><li><p>Develop account plans and identify cross-selling and up-selling opportunities.</p></li><li><p>Establish strategic partnerships and expand the company's presence across relevant market segments.</p></li><li><p>Monitor market trends, competitors, customer requirements, and emerging cybersecurity opportunities.</p></li><li><p>Consistently achieve or exceed assigned sales targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 5 years of experience in IT Services, Technology, or Consulting Sales.</p></li><li><p>Minimum 2-3 years of experience in Cybersecurity / Information Security services sales preferred.</p></li><li><p>Bachelor's Degree in IT, Computer Science, Cybersecurity, or a related field,&nbsp;PG is preferred.</p></li><li><p>Mandatory experience in selling IT Consulting / IT Services.</p></li><li><p>Mandatory Qatar market experience.</p></li><li><p>Proven track record of achieving sales targets and developing new business.</p></li><li><p>Experience selling professional services such as Cybersecurity, Information Security, OT Security, Penetration Testing, GRC, Managed Security Services, Business Continuity, or related consulting services.</p></li><li><p>Strong enterprise relationships and professional network within Qatar/GCC.</p></li><li><p>Experience using Salesforce CRM.</p></li><li><p>Valid Qatar/GCC driving license is mandatory.</p></li></ul><br><p><strong>Core Competencies</strong><br></p><ul><li><p>Consultative and solution-oriented selling.</p></li><li><p>Strong business development and account management skills.</p></li><li><p>Excellent understanding of the IT and Cybersecurity services marketplace.</p></li><li><p>Strong negotiation, presentation, communication, and interpersonal skills.</p></li><li><p>Ability to engage effectively with CXO, IT, Cybersecurity, Risk, Compliance, and Procurement stakeholders.</p></li><li><p>Strong account planning and pipeline management capabilities.</p></li><li><p>Ability to identify customer requirements and translate them into appropriate solutions.</p></li><li><p>Strong commercial acumen and deal-closing ability.</p></li><li><p>Self-driven, proactive, and target-oriented.</p></li><li><p>Ability to work independently while collaborating effectively with presales and delivery teams.</p><br></li></ul><p><strong>Key Performance Areas</strong><br></p><ul><li><p>Revenue and sales target achievement.</p></li><li><p>New customer acquisition and business development.</p></li><li><p>Sales pipeline growth and conversion.</p></li><li><p>Enterprise account development.</p></li><li><p>Deal closure and improved sales hit ratio.</p></li><li><p>Cross-sell and up-sell revenue.</p></li><li><p>Strategic partnerships and market expansion.</p></li><li><p>Customer relationship development and retention.</p></li><li><p>Accurate Salesforce reporting and sales forecasting.</p></li></ul>

<p><strong>CLIENT ADVISOR AND SALES SUPPORT</strong></p><p><br></p><p>BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER.</p><p>Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.</p><p>In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for his future:</p><p><br></p><p>Job responsibilities</p><p><br></p><p>Your mission is to provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve store targets:</p><ul><li>Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.</li><li>Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand.</li><li>Establish and develop relationship with existing clients and engage new customers to the brand.</li><li>Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.</li><li>Contribute to the store and service KPIs achievement.</li><li>Register clients’ data in the dedicated system for future contact, personalized CRM actions and client development purposes.</li><li>Perform all CRM one to one activities.</li><li>Apply all sales related procedures and guidelines.</li><li>Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.</li><li>Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.</li><li>Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics.</li></ul><p><br></p><p>Profile</p><p><br></p><p>The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 5 to 7 years sales experience within a luxury environment. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential and Arabic is a strong asset.</p><p><br></p><p>To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Knowledge of Bulgari products, Selling skills and Store procedures is an advantage.</p>

CASTAMO Furniture & Interiors – Doha, Qatar CASTAMO is looking for an experienced furniture salesperson to handle showroom sales, customer calls, lead follow-up, and appointment booking. Main Responsibilities:Sell furniture directly to showroom customers Call and follow up with new leads Convert enquiries into showroom visits and sales Follow up quotations and customer requests Respond quickly to Whats App and social media enquiries Update CRM and customer records Assist with simple graphic design, moodboards, presentations, or social media posts when needed Requirements:Previous furniture sales experience is mandatory Strong knowledge of sofas, dining, bedrooms, materials, fabrics, and furniture sizes Strong closing and customer communication skills Fluent Arabic and good English Comfortable with daily calls and lead follow-up Basic Canva / Photoshop / graphic design knowledge is an advantage Qatar experience preferred Must be based in Qatar Working Hours: Monday–Thursday: 1:00 PM–10:00 PM Friday: 2:00 PM–10:00 PM Saturday: 1:00 PM–10:00 PM Sunday: Weekly Day Off

Customer Engagement Manager – Physical Access Control Systems<br>Location: Doha, Qatar<br>Company Profile:-<br>IDCUBE is a global provider of intelligent physical Access Control and security solutions, empowering organizations to secure people, premises, and operations. Founded in 2005, IDCUBE combines AI, cloud, biometrics, mobile credentials, and advanced identity technologies to deliver scalable and future-ready security solutions. Its flagship Access360 platform integrates access control, identity management, visitor management, digital credentials, attendance, and AI-driven security intelligence into a unified ecosystem. With a strong global footprint across the USA, UAE, and India, IDCUBE serves enterprises across diverse industries and geographies. With innovation, reliability, open architecture, and customer-centricity at its core, IDCUBE is redefining modern physical security.<br>Role Summary:-<br>A customer-facing technology and commercial engagement role responsible for strengthening customer relationships, supporting new business, and growing existing accounts across Qatar.<br>The role combines consultative technology sales, solution engagement, technical support, and account development, with a strong focus on increasing ARR, SLA, upsell and cross-sell revenue.<br>Key Responsibilities:-<br>* Conduct consultative sales pitches, product demonstrations, POCs and site surveys with end customers and System Integrators.* Support Sales in opportunity development, technical validation, objection handling and deal closures.* Regularly engage existing end users to understand evolving requirements and identify ARR, SLA, upsell and cross-sell opportunities.* Act as a trusted technology advisor and recommend appropriate solutions, upgrades and services.* Support customer deployments, commissioning, training and technical issue resolution when required.* Build strong relationships with CXOs, security/facility teams, IT teams and System Integrators.* Maintain customer intelligence, opportunity pipeline and account-growth plans.<br>Key KPIs<br>* Revenue and opportunities influenced/closed* ARR & SLA growth* Upsell and cross-sell revenue* Customer meetings, POCs and conversions* Customer retention and account expansion<br>Requirements<br>* 7–10 years’ experience in physical access control, security technology, ELV, presales, technical sales or systems integration.* Strong customer-facing, presentation and consultative selling skills.* Technically credible, commercially driven and comfortable engaging senior stakeholders.* Experience working with System Integrators and enterprise customers.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Elevator Service &amp; Modernization Sales Engineer - Perm <p>Job Responsibilities: </p><br> <p>Maintenance Sales: Scout, Track, creating leads, and sign Annual 3rd parties Maintenance Contracts in the Market. Inspect the Equipment, Estimate the Price, prepare the Contract Terms, Submit Contract and Negotiate Terms and Price and get the Contract Signed in an appropriate manner. Monitor Contracts signed and renew them prior to the Expiry. Work to attain 100% inclusion of all projects, where Company Products are employed, into Company's Maintenance Portfolio. Prepare and submit all internal Reports as required and follow up on the status regularly. Timely collection of all due payments and promoting the company's Good Name are also essential. Follow up all tenders (Public / Private) and prepare all related documents required.</p><br> <p>Modernization Project Sales: Generate Enquires, Review Specifications, Select Suitable Solutions, discuss with the Technical team, Maintenance manager, Send Enquires to the pricing team, Prepare quotes Price and Specifications, prepare and submit technical &amp; commercial offers including specification comparison, terms, and conditions, planned delivery lead time, communicate with the client/contractor/consultant or any other reliable source to get the target price, and shortcomings of company offer, explore and suggest possible ways to overcome the price difference and shortcomings and resubmit the offer in a timely manner, satisfying contract deliverables and collection of due amounts for the contracted project. Follow up all tenders (Public / Private) and prepare all related documents required.</p><br> <p>General Sales Responsibilities: </p><br> <p>Interact with clients (Business owners, buildings managers, real estate companies, facility managements, developers, building maintenance team.etc.) and make good rapport to get support in selecting company services &amp; solutions for their projects, organize and conduct presentations &amp; seminars to promote the company's products &amp; services, liaise with clients, and make sure that company name are included in the vendor's/service provider's list of each project, meet targets set by the company time to time, prepare and submit all internal reports as required and follow up the status regularly. </p><br> <ul> <li>Proactively develop and create customer relationships in all areas of responsibility</li> <li>Ensures customer satisfaction and solves complaints with the rest of the PIEC team</li> <li>Document and maintain the customer and contact information in PIEC CRM System.</li> <li>Accountable for leads, opportunities, orders and contracts to meet the sales target/ budget in line with pricing targets including proactively generating opportunities from outside the current customer base</li> <li>Accountable for finding customer needs and proposing services &amp; solutions matching with those needs</li> <li>Responsible for pricing using the approved tendering/pricing tools</li> <li>Validate that the contents of the contract and the order received from the customer are in line with the final offer and negotiation process outcome</li> <li>Maintain full information of tenders, opportunities, tasks and visits, while keeping PIEC CRM up to date</li> <li>Generates new opportunities from outside current customer base</li> <li>Responsible for timely and accurate reporting in CRM</li> <li>Weekly/Monthly reporting and forecasting </li> <li>Estimating, tendering and quoting small and large project submissions and actively following up</li> <li>Develops PIEC service business market share, renewal rate, and position in your customer base and increase the 3rd party base as per target</li> <li>Understand customer needs and requirements to capitalize on all lead opportunities, orders and contracts.</li> </ul> <p>Elevator Design:</p><br> <ul> <li>Collaborate with the design and engineering teams to develop customized elevator solutions based on client specifications for modernization projects</li> <li>Utilize CAD software to create detailed design drawings and schematics, for modernization projects when required. </li> <li>Ensure compliance with industry standards, codes, and regulations in all design proposals for modernization projects.</li> </ul> <p>Reporting Structure:</p><br> <p>As a Service &amp; Modernization Sales Engineer, you will be reporting to the Sales Manager Service &amp; Modernization, or what will be assigned by the management.</p><br> <br> <br> </div>