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<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>تحديد وتطوير فرص عمل جديدة عبر قطر.\nتسويق خدمات تعهيد تكنولوجيا المعلومات بما في ذلك الخدمات المدارة لتقنية المعلومات، staffing, تطوير البرمجيات، الأمن السيبراني، حلول السحابة، والدعم الفني.\nترويج خدمات التعهيد غير IT بما في ذلك توريد القوى العاملة، الإدارة، خدمة العملاء، اللوجستيات، السائقين، إدارة المرافق، وموظفي الدعم.\nتوليد العملاء المتوقعين من خلال الشبكات، الإحالات، الاتصالات الباردة، حملات البريد الإلكتروني، وزيارات العملاء.\nعقد اجتماعات مع العملاء، عروض تقديمية، وعروض حلول.\nإعداد عروض الأسعار، المقترحات، والعروض التجارية.\nالتفاوض على العقود وإغلاق الأعمال الجديدة.\nتحقيق أهداف المبيعات والإيرادات الشهرية والسنوية.\nالحفاظ على علاقات قوية مع العملاء الحاليين وتحديد فرص البيع المتبادل والبيع الأعلى.\nالتنسيق مع فرق التوظيف والعمليات لضمان تقديم الخدمة في الوقت المحدد.\nالحفاظ على سجلات المبيعات بدقة وتحديثات خط أنابيب المبيعات في نظام إدارة علاقات العملاء.\nمراقبة اتجاهات السوق والمنافسين ومتطلبات العملاء.\nالمؤهلات\nدرجة البكالوريوس في إدارة الأعمال، التسويق، تكنولوجيا المعلومات، أو مجال ذو صلة.\n3–5 سنوات من الخبرة المثبتة في تطوير الأعمال في قطر، ويفضل IT أو Outsourcing القوى العاملة.\nرخصة قيادة سارية في قطر (يفضل).\nشبكة قائمة من العملاء من الشركات والحكومة في قطر تعتبر ميزة قوية.\nمهارات اتصال وتفاوض وعرض ممتازة.\nالكفاءة في Microsoft Office وأدوات CRM.\nإتقان اللغة الإنجليزية؛ العربية ميزة إضافية.\nالكفاءات الأساسية\nتطوير الأعمال وتوليد العملاء المحتملين\nمبيعات B2B والتفاوض\nإدارة علاقات العملاء\nالتفكير الاستراتيجي\nالاتصال والعرض التقديمي\nالفطنة التجارية\nإدارة الوقت\nالتوجه نحو الهدف\nالذاتية التحفيز\nروح الفريق\nمؤشرات الأداء الرئيسية (KPIs)\nتحقيق أهداف المبيعات الشهرية والسنوية.\nعدد العملاء المتوقعين المؤهلين الناتجين.\nعدد الحسابات العملاء الجديدة المكتسبة.\nقيمة العقود المبرمة.\nالاحتفاظ بالعملاء ورضاهم.\nمعدل التحويل من المقترح إلى العقد.</p></div></section><section><p class="heading">ملف المرشح المرغوب</p><p class="paragraph"></p><p>تطوير الأعمال، بيع منتجات تكنولوجيا المعلومات، مبيعات حلول تكنولوجيا المعلومات، بيع خدمات تكنولوجيا المعلومات</p><p></p></section>
Job Summary We are seeking an experienced IT Systems Engineer to administer, maintain, secure, and optimize enterprise IT infrastructure, ensuring high availability, business continuity, and operational excellence. The ideal candidate will have strong expertise in system administration, backup and disaster recovery, enterprise storage, virtualization, ITSM platforms, infrastructure monitoring, and database administration. The role requires hands-on experience with IBM Spectrum Protect, Commvault, BMC Helix, enterprise storage solutions, UNIX/Linux operating systems, virtualization technologies, and enterprise databases while supporting IT operations in an ITIL-based environment. Key Responsibilities System Administration & Infrastructure Management Administer and maintain enterprise IT infrastructure, including physical and virtual servers. Manage Windows and UNIX/Linux server environments. Perform system installation, configuration, upgrades, and patch management. Monitor infrastructure health, performance, and availability. Implement infrastructure hardening and security best practices. Support enterprise storage and virtualization platforms. Backup & Disaster Recovery Administer enterprise backup solutions. Design, implement, and maintain backup and disaster recovery strategies. Configure and manage:IBM Spectrum Protect Commvault Perform backup scheduling and monitoring. Execute backup restoration and disaster recovery testing. Ensure backup compliance with organizational and cybersecurity policies. Maintain Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). Storage Administration Administer enterprise storage infrastructure. Manage IBM and EMC storage solutions. Monitor storage utilization and capacity planning. Perform storage provisioning and optimization. Support SAN/NAS environments. Ensure storage availability and redundancy. Infrastructure Monitoring & Incident Management Monitor enterprise infrastructure using monitoring tools. Detect and resolve infrastructure alerts. Investigate incidents and perform Root Cause Analysis (RCA). Coordinate with infrastructure, database, network, and application teams. Resolve incidents within SLA targets. Support Problem Management and Change Management processes. ITSM Platform Administration Administer and maintain BMC Helix ITSM. Configure:Workflows Service Catalogs Forms Automation Rules User Access Support ITSM integrations. Maintain ITIL-compliant IT service processes. Troubleshoot ITSM platform issues. Database Administration Support Support enterprise databases including:Microsoft SQL Server MySQLOracle Database Postgre SQLSAP HANAResponsibilities include:Database health monitoring Backup coordination Performance monitoring Storage management Capacity planning UNIX / Linux Administration Administer enterprise operating systems including:IBM AIXRed Hat Enterprise Linux (RHEL) SUSE Linux Enterprise Server (SLES) Responsibilities include:Installation Patch management User administration Performance tuning Security hardening Capacity Planning & Performance Optimization Analyze infrastructure performance. Forecast storage and infrastructure capacity requirements. Optimize server and storage utilization. Recommend infrastructure improvements. Track software licenses and subscription utilization. Documentation Prepare and maintain:System Architecture Documents Configuration Documents Backup Procedures Disaster Recovery Plans Installation Guides Standard Operating Procedures (SOPs) Operational Manuals Incident Reports Capacity Reports Support & Collaboration Provide Level 2 and Level 3 infrastructure support. Support production systems. Collaborate with infrastructure, application, database, and security teams. Participate in infrastructure projects and technology upgrades. Support business continuity initiatives. Continuous Improvement Evaluate emerging technologies. Recommend infrastructure enhancements. Improve automation and operational efficiency. Ensure compliance with ITIL and cybersecurity best practices. Education Bachelor's Degree in:Computer Science Information Technology Computer Engineering Information Systems Electronics & Communication Engineering Related Engineering Discipline Required Experience Minimum 8+ years of experience as an IT Systems Engineer or Systems Administrator. Experience supporting enterprise IT infrastructure. Hands-on experience with enterprise backup solutions. Experience administering enterprise storage environments. Experience with ITSM platforms. Experience supporting production-critical environments.
Greetings from Linnk Group<br>Job Summary We are seeking a proactive Onsite IT Support Engineer to deliver high-quality Level 1 and Level 2 technical support within an executive office environment. The role involves supporting end-users, including senior leadership, ensuring smooth operation of workplace technology, and providing both onsite and remote support across international offices.<br>Job Title: Onsite IT Support Engineer – Executive Support (L1/L2) Location: Doha, Qatar Contract: Yearly Renewable<br>Key Responsibilities Provide hands-on support for Windows, mac OS, Microsoft 365, and mobile devices (i OS/Android). Troubleshoot issues related to Outlook, Teams, One Drive, Share Point, authentication, and MFA. Deliver proactive floor-walking support for meeting rooms, Teams Rooms, video conferencing, printers, and WiFi. Support users remotely across global offices. Assist with Microsoft 365 administration, including Entra ID (Azure AD), Intune, and licensing. Perform basic network troubleshooting (WiFi, VLAN, DHCP, DNS) and escalate when required. Manage device lifecycle activities such as provisioning, software installation, and replacements.<br>Technical Requirements3–5 years of experience in IT support or system administration. Strong knowledge of Microsoft 365, Entra ID (Azure AD), and Microsoft Intune. Experience with Windows 10/11, mac OS, and mobile device support. Good understanding of networking fundamentals (WiFi, VLAN, DHCP, DNS).<br>Certifications (Preferred) Microsoft MD-102 (Endpoint Administrator) Microsoft MS-102 (Microsoft 365 Administrator) Microsoft MS-900 (Microsoft 365 Fundamentals)<br>If you're ready to make a difference and contribute your expertise to our team, we want to hear from you! Please send your updated resume and the following details to Mohammed. Sabah@linnk.com
Greetings from Linnk Group<br>Job Summary We are seeking a proactive Onsite IT Support Engineer to deliver high-quality Level 1 and Level 2 technical support within an executive office environment. The role involves supporting end-users, including senior leadership, ensuring smooth operation of workplace technology, and providing both onsite and remote support across international offices.<br>Job Title: Onsite IT Support Engineer – Executive Support (L1/L2) Location: Doha, Qatar Contract: Yearly Renewable<br>Key Responsibilities Provide hands-on support for Windows, mac OS, Microsoft 365, and mobile devices (i OS/Android). Troubleshoot issues related to Outlook, Teams, One Drive, Share Point, authentication, and MFA. Deliver proactive floor-walking support for meeting rooms, Teams Rooms, video conferencing, printers, and WiFi. Support users remotely across global offices. Assist with Microsoft 365 administration, including Entra ID (Azure AD), Intune, and licensing. Perform basic network troubleshooting (WiFi, VLAN, DHCP, DNS) and escalate when required. Manage device lifecycle activities such as provisioning, software installation, and replacements.<br>Technical Requirements3–5 years of experience in IT support or system administration. Strong knowledge of Microsoft 365, Entra ID (Azure AD), and Microsoft Intune. Experience with Windows 10/11, mac OS, and mobile device support. Good understanding of networking fundamentals (WiFi, VLAN, DHCP, DNS).<br>Certifications (Preferred) Microsoft MD-102 (Endpoint Administrator) Microsoft MS-102 (Microsoft 365 Administrator) Microsoft MS-900 (Microsoft 365 Fundamentals)<br>If you're ready to make a difference and contribute your expertise to our team, we want to hear from you! Please send your updated resume and the following details to Mohammed. Sabah@linnk.com
Act as the first point of contact for end-users, receiving, logging, troubleshooting, and resolving IT service requests and incidents through phone, email, live chat, chatbot, and other approved channels. Key Responsibilities Respond to user inquiries through phone, email, live chat, and chatbot. Log, prioritize, track, and update incidents and service requests in the ITSM ticketing system. Validate user and request information before taking action or escalating. Provide remote support to diagnose and resolve technical issues. Escalate unresolved issues to the appropriate support or specialist team and follow up until closure. Ensure issues are resolved and confirmed with users before ticket closure. Maintain and contribute to the IT knowledge base, including troubleshooting guides, FAQs, and known issues. Provide initial guidance and support to users on IT products and services. Document software-related issues and coordinate follow-up on reported fixes. Maintain professionalism, confidentiality, and data protection standards when handling user information. Work Schedule: 24x7x365 shift rotation, including weekends and public holidays<br>Minimum Qualifications & Experience Bachelor's degree in IT or a related field. Minimum of 5 years of relevant experience in IT service desk, call center, or user support. Experience with an ITSM ticketing platform such as SMAX or equivalent is highly preferred. Experience in a 24x7 shift-based support environment is preferred.<br>Mandatory Certification Valid, accredited ITIL certification (ITIL Foundation or higher).<br>Core Skills & Competencies Strong verbal and written communication skills. Professional and customer-focused telephone manner. Working knowledge of desktop operating systems, MS Office/365, Active Directory, and common enterprise applications. Ability to triage and prioritize incidents. Strong active listening and problem-solving skills. Accurate and detailed ticket documentation. Basic proficiency in remote support tools. Ability to work rotating shifts, including nights, weekends, and public holidays.<br>Language Requirement Arabic and English bilingual proficiency is highly preferred. Professional-level speaking, reading, and writing skills in both languages are required.
Job Summary We are seeking an experienced IT Project Manager – Consultant to lead and manage a portfolio of strategic IT projects within the banking and financial services domain. The ideal candidate will be responsible for planning, executing, monitoring, and closing projects while ensuring timely delivery, budget adherence, stakeholder alignment, and compliance with organizational standards. The candidate should possess strong project governance, risk management, vendor coordination, stakeholder communication, and IT delivery expertise with proven experience in banking technology projects. Key Responsibilities1. Project Portfolio Management Manage multiple IT projects from initiation to closure. Ensure project execution follows organizational IT project management methodology. Define project scope, objectives, timelines, deliverables, and milestones. Ensure projects are delivered on time, within scope, and within budget.2. Stakeholder Management Build strong working relationships with internal business units and IT teams. Coordinate with business stakeholders, project sponsors, and management. Ensure effective communication across all project stakeholders. Manage expectations and align business requirements with project deliverables.3. Vendor & Third-Party Management Manage vendor engagements and contractual deliverables. Coordinate with external vendors, consultants, and service providers. Ensure SLA adherence and timely delivery of vendor obligations.4. Risk, Scope & Governance Management Identify project risks and develop mitigation strategies. Control project scope and prevent scope creep. Ensure project governance and compliance with internal standards. Support audit and regulatory requirements.5. Project Planning & Reporting Prepare and maintain:Project Initiation Documents (PID) Project Plans Status Reports Risk Registers Closure Reports Track project progress and escalate issues proactively. Present regular updates to senior management.6. Cross-Functional Coordination Coordinate across:Infrastructure Teams Application Teams Security Teams Business Units Vendors Ensure smooth collaboration between departments.7. Financial & Resource Management Monitor project budgets and resource allocation. Support cost management and financial planning. Track project expenditures and optimize resource utilization.8. Compliance & Security Ensure confidentiality and protection of project-related information. Comply with organizational security policies. Support internal and external audits.9. Team Leadership & Development Lead project teams effectively. Resolve team conflicts and resource challenges. Promote collaboration and accountability. Support professional development of team members. Required Qualifications Education Bachelor’s Degree in:Computer Science Information Technology Engineering Business Administration Related Discipline Preferred Education MBA / Master’s Degree (Preferred) Experience Minimum 8+ years of IT Project Management experience. Strong experience in Banking and Financial Services. Proven track record in delivering enterprise IT projects. Mandatory Certifications Project Management Institute PMP Certification (Mandatory) Preferred Certifications PRINCE2Agile / Scrum Certifications ITILBanking Technology Certifications Required Skills Project Management Project Lifecycle Management Scope Management Risk Management Budget Management Resource Planning Change Management Governance Frameworks Banking Domain Core Banking Projects Digital Banking Projects Regulatory Projects Payments Systems Banking Transformation Technical Understanding IT Architecture System Integration Infrastructure Projects Application Delivery Security & Compliance Soft Skills Leadership Stakeholder Management Vendor Management Communication Problem Solving Decision Making Negotiation Team Building Key Competencies Project Delivery Banking Technology Governance & Compliance Vendor Coordination Risk Mitigation Strategic Planning Business Communication IT Transformation
Job Summary We are seeking an experienced Business Development Manager – Outsourcing to drive new client acquisition, revenue growth, and market expansion in Qatar. The ideal candidate will have strong experience in outsourcing, staffing, recruitment, manpower, IT services, managed services, or professional services, with an established network of B2B and enterprise clients. The role will be responsible for developing strategic accounts, identifying new business opportunities, managing the complete sales lifecycle, and building long-term client and partner relationships. Key Responsibilities Business Development & Client Acquisition Identify and acquire new enterprise clients across Qatar. Develop and execute business development strategies to achieve revenue and sales targets. Generate new opportunities through networking, referrals, market research, and industry relationships. Build and maintain a strong sales pipeline. Enterprise Sales & Account Management Develop strong relationships with key decision-makers and enterprise customers. Manage strategic accounts and identify upselling and cross-selling opportunities. Understand client requirements and propose suitable outsourcing, staffing, IT services, or managed service solutions. Drive account growth and customer retention. RFP, Tender & Proposal Management Identify and respond to RFPs, RFQs, tenders, and outsourcing opportunities. Lead proposal development, commercial discussions, pricing, and negotiations. Coordinate with internal delivery, technical, HR, finance, and legal teams to prepare competitive proposals. Manage the complete sales cycle from lead generation through contract closure. Strategic Partnerships & Market Expansion Develop strategic partnerships with clients, technology companies, recruitment firms, and other business partners. Identify emerging market opportunities and competitive trends. Expand the organization's presence across Qatar and the wider GCC market. Commercial & Contract Management Lead commercial negotiations and contract discussions. Develop pricing strategies aligned with business objectives and market conditions. Monitor revenue, margins, sales targets, and commercial performance. Sales Reporting & CRMMaintain accurate sales pipeline and opportunity information in CRM systems. Track leads, opportunities, conversion rates, revenue, and sales forecasts. Prepare regular business development reports for senior management. Team Leadership Lead, mentor, and support Business Development Executives/Coordinators. Set sales objectives and monitor individual and team performance. Promote a high-performance and customer-focused sales culture. Required Experience Minimum 5+ years of experience in Business Development, Enterprise Sales, or B2B Sales. Strong experience in one or more of the following:Outsourcing Staffing Recruitment Manpower Services IT Services IT Outsourcing Managed Services Technology Consulting Professional Services Proven track record of new client acquisition and revenue generation. Strong existing network among enterprise clients in Qatar/GCC is highly preferred. Experience managing RFPs, tenders, proposals, pricing, and contract negotiations. Experience managing key accounts and strategic customers. Mandatory Skills Business Development Enterprise Sales B2B Sales Client Acquisition Account Management Outsourcing / Staffing Sales IT Services Sales Lead Generation Sales Pipeline Management RFP / RFQ / Tender Management Proposal Management Contract Negotiation Commercial Negotiation Strategic Partnerships Market Expansion Upselling & Cross-selling CRM Management Revenue & Sales Target Management Stakeholder Management Team Leadership Preferred Industry Background Candidates from the following backgrounds are highly preferred:IT Outsourcing Recruitment & Staffing Manpower Services Professional Services Managed Services Technology Consulting IT Services System Integration HR & Workforce Solutions Candidates currently working with competitor organizations or companies operating in the same outsourcing/staffing/IT services market are particularly encouraged to apply. Education Bachelor's degree in Business Administration, Marketing, Sales, Management, or a related field. MBA or Master's degree is preferred.
Job Summary We are seeking an experienced Business Development Manager – Outsourcing to drive new client acquisition, revenue growth, and market expansion in Qatar. The ideal candidate will have strong experience in outsourcing, staffing, recruitment, manpower, IT services, managed services, or professional services, with an established network of B2B and enterprise clients. The role will be responsible for developing strategic accounts, identifying new business opportunities, managing the complete sales lifecycle, and building long-term client and partner relationships. Key Responsibilities Business Development & Client Acquisition Identify and acquire new enterprise clients across Qatar. Develop and execute business development strategies to achieve revenue and sales targets. Generate new opportunities through networking, referrals, market research, and industry relationships. Build and maintain a strong sales pipeline. Enterprise Sales & Account Management Develop strong relationships with key decision-makers and enterprise customers. Manage strategic accounts and identify upselling and cross-selling opportunities. Understand client requirements and propose suitable outsourcing, staffing, IT services, or managed service solutions. Drive account growth and customer retention. RFP, Tender & Proposal Management Identify and respond to RFPs, RFQs, tenders, and outsourcing opportunities. Lead proposal development, commercial discussions, pricing, and negotiations. Coordinate with internal delivery, technical, HR, finance, and legal teams to prepare competitive proposals. Manage the complete sales cycle from lead generation through contract closure. Strategic Partnerships & Market Expansion Develop strategic partnerships with clients, technology companies, recruitment firms, and other business partners. Identify emerging market opportunities and competitive trends. Expand the organization's presence across Qatar and the wider GCC market. Commercial & Contract Management Lead commercial negotiations and contract discussions. Develop pricing strategies aligned with business objectives and market conditions. Monitor revenue, margins, sales targets, and commercial performance. Sales Reporting & CRMMaintain accurate sales pipeline and opportunity information in CRM systems. Track leads, opportunities, conversion rates, revenue, and sales forecasts. Prepare regular business development reports for senior management. Team Leadership Lead, mentor, and support Business Development Executives/Coordinators. Set sales objectives and monitor individual and team performance. Promote a high-performance and customer-focused sales culture. Required Experience Minimum 5+ years of experience in Business Development, Enterprise Sales, or B2B Sales. Strong experience in one or more of the following:Outsourcing Staffing Recruitment Manpower Services IT Services IT Outsourcing Managed Services Technology Consulting Professional Services Proven track record of new client acquisition and revenue generation. Strong existing network among enterprise clients in Qatar/GCC is highly preferred. Experience managing RFPs, tenders, proposals, pricing, and contract negotiations. Experience managing key accounts and strategic customers. Mandatory Skills Business Development Enterprise Sales B2B Sales Client Acquisition Account Management Outsourcing / Staffing Sales IT Services Sales Lead Generation Sales Pipeline Management RFP / RFQ / Tender Management Proposal Management Contract Negotiation Commercial Negotiation Strategic Partnerships Market Expansion Upselling & Cross-selling CRM Management Revenue & Sales Target Management Stakeholder Management Team Leadership Preferred Industry Background Candidates from the following backgrounds are highly preferred:IT Outsourcing Recruitment & Staffing Manpower Services Professional Services Managed Services Technology Consulting IT Services System Integration HR & Workforce Solutions Candidates currently working with competitor organizations or companies operating in the same outsourcing/staffing/IT services market are particularly encouraged to apply. Education Bachelor's degree in Business Administration, Marketing, Sales, Management, or a related field. MBA or Master's degree is preferred.
IT Network Specialist/Engineer <br>Job Responsibilities<br>Deploy, configure, and manage Cisco network devices including Nexus 7k switches, Cisco ACI, Cisco 3850/9300 access switches, and Wireless Controllers. Set up and maintain Cisco IP Telephony systems for seamless voice communication.manage F5 load balancers to optimize network traffic and ensure redundancy. Configure and maintain various firewall solutions, including Cisco FTD, ASA, Palo Alto, and Fortinet, to protect network resources. Administer VPN solutions such as Cisco Any Connect and Site-to-Site VPNs, ensuring secure remote access and inter-site connectivity. Manage Meraki Switches and firewalls within the network infrastructure. Utilize Cisco ISE for network access control, policy enforcement, and secure network access. Oversee Azure network components, including Network Virtual Appliances and Virtual Networks, while understanding regions and subscriptions for optimized resource allocation. Handle GCP networking services, including VPC, Cloud Load Balancing, Cloud Armor, and Identity-Aware Proxy, to maintain a robust and secure cloud infrastructure.<br>Job Requirements and Qualifications<br>Bachelor’s degree in information technology, Computer Science, or a related field. Professional certifications such as CCNA, CCNP, PCNSA, AZ900, AZ700 are preferred but not Mandatory. Proven experience with Cisco networking equipment and software. Solid understanding of network infrastructure and hardware. Ability to think through problems and visualize solutions. Knowledge of application transport and network infrastructure protocols. Ability to work with all levels of staff within and outside of IT and outside the organization. A self-starter able to work independently but comfortable working in a team environment. Good analytical and problem-solving skills. Dependable and flexible when necessary. Experience with network diagnostic, monitoring, and analysis tools.
IT Network Specialist/Engineer <br>Job Responsibilities<br>Deploy, configure, and manage Cisco network devices including Nexus 7k switches, Cisco ACI, Cisco 3850/9300 access switches, and Wireless Controllers. Set up and maintain Cisco IP Telephony systems for seamless voice communication.manage F5 load balancers to optimize network traffic and ensure redundancy. Configure and maintain various firewall solutions, including Cisco FTD, ASA, Palo Alto, and Fortinet, to protect network resources. Administer VPN solutions such as Cisco Any Connect and Site-to-Site VPNs, ensuring secure remote access and inter-site connectivity. Manage Meraki Switches and firewalls within the network infrastructure. Utilize Cisco ISE for network access control, policy enforcement, and secure network access. Oversee Azure network components, including Network Virtual Appliances and Virtual Networks, while understanding regions and subscriptions for optimized resource allocation. Handle GCP networking services, including VPC, Cloud Load Balancing, Cloud Armor, and Identity-Aware Proxy, to maintain a robust and secure cloud infrastructure.<br>Job Requirements and Qualifications<br>Bachelor’s degree in information technology, Computer Science, or a related field. Professional certifications such as CCNA, CCNP, PCNSA, AZ900, AZ700 are preferred but not Mandatory. Proven experience with Cisco networking equipment and software. Solid understanding of network infrastructure and hardware. Ability to think through problems and visualize solutions. Knowledge of application transport and network infrastructure protocols. Ability to work with all levels of staff within and outside of IT and outside the organization. A self-starter able to work independently but comfortable working in a team environment. Good analytical and problem-solving skills. Dependable and flexible when necessary. Experience with network diagnostic, monitoring, and analysis tools.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate
Akura Medical, a Shifamed portfolio company, is advancing a differentiated platform for the treatment of venous thromboembolism (VTE), which affects up to 900,000 Americans each year. The company recently received US IDE approval for its QUADRA-PE study evaluating the Katana™ Thrombectomy System in acute pulmonary embolism patients. In parallel, Akura Medical is developing Nav IQ™, a software platform that transforms CT angiograms into 3D pulmonary vascular models to enhance visualization, procedural planning, and clot assessment towards better safety, efficacy, and ease of use. Akura has recently completed a $53 million first close of its Series C financing, led by the Qatar Investment Authority, supporting the launch of a joint venture and a new R&D and manufacturing center in Doha, Qatar.<br><br>About Shifamed<br><br>Founded in 2009 by serial entrepreneur Amr Salahieh, Shifamed LLC is a privately held medical device innovation hub focused on the development of novel medical products to address clinical needs in the rapidly evolving fields of cardiology and ophthalmology.<br><br>Description:<br><br>Akura Medical, a Shifamed portfolio company, is seeking a highly skilled and motivated Sr. or Staff Software Engineer to contribute to the design, development, and integration of advanced medical imaging systems. In this role, you will serve as a senior technical contributor, applying your expertise to solve complex engineering problems while collaborating across multidisciplinary teams. You will play a critical role in developing innovative imaging technologies that meet regulatory standards and advance patient care. This is a full-time, on-site position at our new, R&D facility in Doha, Qatar.<br><br>Responsibilities, Skills & Hands-On Experience:<br><br>Contribute to the architecture, design, and integration of medical image processing systems, ensuring scalability, reliability, and compliance with regulatory requirements (e.g., FDA, ISO 13485). Develop and implement imaging algorithms, visualization tools, and system components. Collaborate closely with R&D, clinical, regulatory, and manufacturing teams to align technical deliverables with program objectives. Perform feasibility studies, risk assessments, and trade-off analyses to guide design decisions. Mentor junior engineers, sharing best practices in design, coding, and testing. Partner with external vendors and collaborators to support imaging-related initiatives. Develop and execute testing protocols, verification, and validation processes. Contribute to technical documentation, including regulatory submissions. Stay current with industry trends and emerging technologies in medical imaging, proposing improvements and new approaches.<br><br><br>Education & Work Experience:<br><br>Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Computer Science, or related field (M. S. preferred).8+ years of experience in medical imaging systems design and development. Strong knowledge of imaging modalities (e.g., X-ray, MRI, ultrasound) and image processing algorithms. Proficiency in software development (e.g., MATLAB, Python, C++), visualization, and hardware integration. Experience with UI frameworks such as VTK and Qt/QML. Experience with cloud-based imaging applications and integration of AI/ML methods for computer vision/medical imaging. Solid understanding of regulatory and quality standards, including cybersecurity (e.g., ISO 13485, IEC 60601, FDA requirements). Track record of technical contributions, including patents, publications, or conference presentations in medical imaging. Strong problem-solving, communication, and collaboration skills. Ability to succeed in a fast-paced, entrepreneurial environment.<br><br><br>Our salary ranges are calculated by role, level, and location. Please note that your position within that range will be determined by your job-related knowledge, location, skills, experience, relevant education, and training/certifications.<br><br>NOTICE TO CANDIDATES: Please be aware that Shifamed and its portfolio companies do not conduct interviews or extend offers through mobile web chat applications. Please report any such occurrences to hr@shifamed.com.
Akura Medical, a Shifamed portfolio company, is advancing a differentiated platform for the treatment of venous thromboembolism (VTE), which affects up to 900,000 Americans each year. The company recently received US IDE approval for its QUADRA-PE study evaluating the Katana™ Thrombectomy System in acute pulmonary embolism patients. In parallel, Akura Medical is developing Nav IQ™, a software platform that transforms CT angiograms into 3D pulmonary vascular models to enhance visualization, procedural planning, and clot assessment towards better safety, efficacy, and ease of use. Akura has recently completed a $53 million first close of its Series C financing, led by the Qatar Investment Authority, supporting the launch of a joint venture and a new R&D and manufacturing center in Doha, Qatar.<br><br>About Shifamed<br><br>Founded in 2009 by serial entrepreneur Amr Salahieh, Shifamed LLC is a privately held medical device innovation hub focused on the development of novel medical products to address clinical needs in the rapidly evolving fields of cardiology and ophthalmology.<br><br>Description:<br><br>Akura Medical, a Shifamed portfolio company, is seeking a highly skilled and motivated Sr. or Staff Software Engineer to contribute to the design, development, and integration of advanced medical imaging systems. In this role, you will serve as a senior technical contributor, applying your expertise to solve complex engineering problems while collaborating across multidisciplinary teams. You will play a critical role in developing innovative imaging technologies that meet regulatory standards and advance patient care. This is a full-time, on-site position at our new, R&D facility in Doha, Qatar.<br><br>Responsibilities, Skills & Hands-On Experience:<br><br>Contribute to the architecture, design, and integration of medical image processing systems, ensuring scalability, reliability, and compliance with regulatory requirements (e.g., FDA, ISO 13485). Develop and implement imaging algorithms, visualization tools, and system components. Collaborate closely with R&D, clinical, regulatory, and manufacturing teams to align technical deliverables with program objectives. Perform feasibility studies, risk assessments, and trade-off analyses to guide design decisions. Mentor junior engineers, sharing best practices in design, coding, and testing. Partner with external vendors and collaborators to support imaging-related initiatives. Develop and execute testing protocols, verification, and validation processes. Contribute to technical documentation, including regulatory submissions. Stay current with industry trends and emerging technologies in medical imaging, proposing improvements and new approaches.<br><br><br>Education & Work Experience:<br><br>Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Computer Science, or related field (M. S. preferred).8+ years of experience in medical imaging systems design and development. Strong knowledge of imaging modalities (e.g., X-ray, MRI, ultrasound) and image processing algorithms. Proficiency in software development (e.g., MATLAB, Python, C++), visualization, and hardware integration. Experience with UI frameworks such as VTK and Qt/QML. Experience with cloud-based imaging applications and integration of AI/ML methods for computer vision/medical imaging. Solid understanding of regulatory and quality standards, including cybersecurity (e.g., ISO 13485, IEC 60601, FDA requirements). Track record of technical contributions, including patents, publications, or conference presentations in medical imaging. Strong problem-solving, communication, and collaboration skills. Ability to succeed in a fast-paced, entrepreneurial environment.<br><br><br>Our salary ranges are calculated by role, level, and location. Please note that your position within that range will be determined by your job-related knowledge, location, skills, experience, relevant education, and training/certifications.<br><br>NOTICE TO CANDIDATES: Please be aware that Shifamed and its portfolio companies do not conduct interviews or extend offers through mobile web chat applications. Please report any such occurrences to hr@shifamed.com.
Job Description<br><br>The IT Store Employee plays a crucial role in the management and distribution of IT equipment and supplies. This position requires an organized, detail-oriented individual who is responsible for maintaining inventory, handling logistics, and ensuring that all IT resources are accounted for and properly distributed. An ITIL certification is required to ensure the employee understands and can implement IT service management best practices effectively.<br><br>Responsibilities<br><br>Job Responsibilities:<br><br>Maintain and manage inventory of all IT equipment, software, and supplies.<br><br>Receive and process incoming stock and materials, verify quantities against invoices, and update inventory records.<br><br>Prepare and fulfill IT equipment orders for internal departments promptly and accurately, ensuring that all necessary items are in stock.<br><br>Conduct regular audits of IT inventory to ensure accuracy and prepare reports for the IT management team.<br><br>Coordinate with IT and procurement departments to order new supplies and manage relationships with vendors.<br><br>Assist in the setup and preparation of new equipment, including software installations, configurations, and updates.<br><br>Issue IT supplies and equipment to staff, maintaining accurate and up-to-date records of issuance and return.<br><br>Ensure the secure and orderly storage of all IT items in the store.<br><br>Handle returns of faulty items to manufacturers for repair or replacement.<br><br>Support the disposal and recycling of obsolete or broken IT equipment in accordance with company policies and environmental regulations.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum Five years’ experience in large scale store for IT<br><br>IT Assets Management<br><br>Managing and maintaining IT users assists via asset management system provided by MOPH and as per MOPH standards.<br><br>Assign IT assets to MOPH users and update all users IT asset movement.<br><br>Establish a secure process for data wiping and proper disposal of devices at the end of their useful life to prevent data breaches.<br><br>Experience in Using ITSM or Ticketing<br><br>Excellent in handling Incidents, Change Management, Request for fulfillment Processes<br><br>Excellent Knowledge in handling SLA Time (Response, Escalate, Notify , Resolution)<br><br>At least ITIL V3 or V4 Certified<br><br>Have IT Hardware Certificate<br><br>Excellent Knowledge in writing email, answer phone, Call center capability<br><br>Excellent organizational and time management skills.<br><br>Strong communication and interpersonal skills for interacting with staff and vendors.<br><br>Attention to detail and problem-solving skills.<br><br>Ability to physically handle IT equipment and supplies, including lifting, moving, and sorting items.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation V3 or V4 certification.<br><br>Fluency in English (written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Microsoft Certified Solutions Associate (MCSA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Systems+.<br><br>Cloud Foundation certification or equivalent.<br><br>International Computer Driving License (ICDL).<br><br>Fluency in Arabic (written and spoken).<br><br>Fluency in Hindi (written and spoken).<br><br>Skills & Competencies<br><br>Technical Competencies<br><br>Strong understanding of IT infrastructure, networking, and system administration.<br><br>Knowledge of IT Service Management (ITIL) best practices.<br><br>Ability to troubleshoot and resolve technical issues efficiently.<br><br>Familiarity with cloud technologies and security best practices.
About the Role We are seeking an experienced and entrepreneurial IT Manager to establish, develop, and lead the company's IT Solutions Division from the ground up. The successful candidate will be responsible for building the business, developing strategic partnerships, identifying new technology opportunities, and delivering end-to-end IT infrastructure and technology solutions. This is a business-building role focused on creating value for the company by establishing a profitable IT division, expanding the customer base, developing solution offerings, and driving sustainable revenue growth. The ideal candidate should possess strong technical expertise together with commercial acumen to build and grow the IT business across Qatar.<br>Key Responsibilities Establish and develop the company's IT Solutions Division, including strategy, service offerings, and business growth plans. Identify and develop new business opportunities in IT Infrastructure, Networking, Servers & Storage, Cloud Solutions, Structured Cabling, Wireless Solutions, Data Centers, and Enterprise IT Solutions. Build strategic relationships with corporate clients, government entities, consultants, contractors, and technology partners. Develop partnerships with leading global technology vendors, distributors, and solution providers. Design and deliver end-to-end IT infrastructure solutions, including passive networking, active networking, structured cabling, servers, storage, virtualization, cloud platforms, and enterprise systems. Lead solution design, technical presentations, client consultations, and pre-sales activities. Prepare technical proposals, BOQs, tenders, quotations, and commercial offers. Manage technology projects from solution design through implementation and handover. Develop pricing strategies, solution portfolios, and go-to-market plans. Build and lead a high-performing technical and commercial team. Drive revenue growth, profitability, and expansion of the IT Solutions business. Monitor market trends, emerging technologies, and new business opportunities. Report business performance, strategic initiatives, and growth opportunities to senior management.<br>Requirements Master's Degree in Information Technology, Computer Science, Computer Engineering, Network Engineering, or a related field. Minimum 8–12 years of experience in IT Infrastructure, Systems Integration, Networking, Data Centers, or Enterprise Technology Solutions. Minimum 3–5 years of experience in a managerial or business leadership role. Proven experience in establishing or growing an IT Solutions, Systems Integration, or Technology Services business. Strong knowledge of passive networking, structured cabling, LAN/WAN, routing, switching, wireless solutions, servers, storage, virtualization, cloud platforms, and enterprise IT infrastructure. Hands-on experience in designing and delivering integrated IT infrastructure solutions. Experience with technology vendors, distributors, solution partnerships, and channel management. Strong experience in tendering, BOQ preparation, solution architecture, technical proposals, and project estimation. Demonstrated ability to generate revenue, secure new clients, and develop strategic partnerships. Strong commercial, business development, negotiation, and stakeholder management skills. Professional certifications such as CCNA, CCNP, Microsoft, VMware, ITIL, AWS, Azure, or equivalent are highly preferred. Experience in Qatar or the GCC market is highly preferred. Valid Qatar Driving License is required.
<p><b>المسمى الوظيفي</b>: أخصائي أمن معلومات الخبرة: أكثر من 10 سنوات الموقع: قطر (حضور موقعي) المدة: سنة قابلة للتجديد المحاور الوظيفية الأساسية: يتحقق من خروقات الأمن وفق الإجراءات المعتمدة ومعايير الأمن ويوصي بالإجراءات اللازمة ويدعم / يتابع لضمان تنفيذها. يتحقق من تقارير الانتهاكات والسجلات المُنشأة من الأنظمة الآلية ويُسَوِّقها ويُ reconciles؟ (تصحيح: ي reconcile reports) حيثما كان مناسبًا (أي يشمل موظفين داخل منظمته) يُجري مقابلات مع المخالفين الصغار ويُعد تقارير وتوصيات للمتابعة من قِبل الإدارة. يقدم الإرشاد والمساعدة في تعريف حقوق الوصول والامتيازات. يعمل ويدير كل من ضوابط الوصول المادية والمنطقية المستخدمة لتوفير وصول مستمر وآمن إلى خدمات المعلومات. يُجري مراجعات للضوابط الأمنية في مناطق محددة جيدًا. يُقيِّم أمان مكونات المعلومات والبنية التحتية. يتحقق من مخاطر هجمات الشبكة ويقترح إجراءات تصحيحية. يُجري تقييمات لمخاطر الأعمال ونقاط الضعف وتحليل تأثير الأعمال على أنظمة المعلومات ذات التعقيد المتوسط. يراجع الامتثال لسياسات ومعايير أمن المعلومات. يُقيّم التكوينات وإجراءات الأمن لالتزامها بالمتطلبات القانونية والتنظيمية. يراجع استخدام الشبكة. يُقيّم تبعات أي استخدام غير مقبول أو خروق أو سياسات الشركة ويقترح الإجراءات المناسبة. يشرح الغرض ويقدم النصائح والإرشادات حول تطبيق وتشغيل ضوابط الأمن الفيزيائية والإجرائية والتقنية الأساسية. (على سبيل المثال الضوابط الأساسية المحددة في IS27002). ينقل مخاطر وضمان المعلومات والمتطلبات بشكل فعال لمستخدمي الأنظمة والشبكات. يحقق في الهجمات المشتبهة ويتولى التحقيق وحل الحوادث الأمنية وفق الإجراءات المعتمدة بما في ذلك إجراءات إدارة الحوادث. يستخدم علم الطب الشرعي عند الحاجة. يرفع التقارير عن النتائج والدروس المستفادة/إجراءات التحسين. يقدم عناصر من مكونات أمان أنظمة الهندسة المعمارية. يتحقق من أسباب الحوادث ويسعى لإيجاد حل.</p><p><strong>الملف الشخصي المرغوب فيه للمرشح</strong></p><p>المؤهلات: درجة البكالوريوس في علوم الحاسب، تكنولوجيا المعلومات، نظم المعلومات أو تخصص ذي صلة. المعرفة و/أو الخبرة: خبرة أمن معلومات لا تقل عن 10 سنوات ويفضل ضمن صناعة النفط/الغاز. الإلمام بالمعايير الوطنية والدولية ذات الصلة بأمن المعلومات. اكتساب والحفاظ على الخبرة وفق أطر الكفاءة المعنية بتقنية المعلومات. معرفة عملية جيدة بأمن المعلومات مرفقة بمعرفة مكافئة بنشاطات الشركات الأخرى التي تستخدم تقنية المعلومات. فهم مبادئ وممارسات تطوير وصيانة متطلبات أمن المعلومات. المهارات التقنية والعملية: يقيم المخاطر وتأثير التشريعات ويعزز الامتثال بنشاط. لديه فهم جيد لتطبيقات الأعمال في تكنولوجيا المعلومات. فعال ومقنع في كل من التواصل الخطي والشفهي</p>
Job Summary<br><br>You will be responsible for selling i Horizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team<br><br>Reporting Structure<br><br>This job reports to the Sales Manager<br><br>Job Objectives<br><br>Generate leads, convert them into opportunities, bid, and successfully close the deals Sell large and complex solutions to large organizations and achieve the assigned sales target Manage the account forward for cross-selling and upselling<br><br>Job Responsibilities<br><br> Sales Life Cycle Ownership Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers Be a trusted technology advisor to the target client to generate and qualify the right opportunities Ensure the customer’s product requirements and expectations are managed and met by understanding the customer's business & technology Work closely with the client in developing solutions, identifying the right technologies, and in positioning i Horizons as the prime contender to win the deal Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal With a sales cycle, support senior management with the market, account, competitor, and bid intelligence informationindependently handle negotiations and deal closure for small and mid-sized deals Provide the right inputs and support the Sales Manager in negotiating and closing large deals Revenue Generation Meet or exceed revenue targets by bringing in new customer logo’s and cross/upselling to existing or allocated accounts Sell the range of i Horizons services assigned to the role holder Ensure that revenues generated are at acceptable gross margins Customer Relation Management / Account Management Act as a single point of contact for the customer always Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client’s side as well as the market in which the client operates Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction Drive account management and influence organizational engagement resulting in footprint expansion Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market Upselling And Cross-Selling Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity Identify and develop new leads from existing accounts Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell Promote all i Horizons products/ services as they become available Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions General Account Administration Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc Support the Sales Operations team on contract renewals Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts Follow up on invoices and be responsible for payment collections Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure CRM and Reporting Use i Horizons CRM to log and update all activities and generate sales reports Provide other ad-hoc reports and analysis as required by the Sales Manager Other Ongoing tasks Visit major customers regularly, to strengthen relations and establish business opportunities Entertain customers as and when necessary, to build strong relationships with them Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities Participate in trade shows and technology events to promote company products and develop leads<br><br>Job Requirements<br><br>Educational Qualification<br><br>Bachelor’s degree in Business Studies, Computer Sciences, or a related field Should show evidence of continued education in the field of Sales and Technology<br><br>Previous Work Experience<br><br>Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role Experience in customized enterprise IT solution sales is mandatory Experience in sales within the “Digital Transformation” space is highly preferred Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory Hands-on experience with CRM software is a plus<br><br>Skills And Abilities<br><br>Excellent selling and negotiation skills Ability to drive sales growth Strong client focus and relationship-building skills Excellent verbal and written communication skills Excellent knowledge of MS Office Excellent presentation skills Self-motivated with a competitive, results-driven attitude Good understanding of marketing and negotiating techniques<br><br>Powered by Jazz HR<br><br>CYE40fbgs3
The AI-powered OS for beauty, <br>wellness and self-care<br><br>About Fresha<br><br>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br><br>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br><br>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.<br><br>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.<br> <br>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.<br> <br>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.<br>Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.<br> <br>Reporting directly to the Business Development Team Lead (GCC), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. <br> <br>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.<br> <br>What you will be doing<br>KPIs - Consistently achieve sales targets<br>Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business<br>Selling - Present, promote and sell products and services through product demos to prospective and existing partners<br>Sales Cycle - Managing the entire sales process from prospecting to close<br>Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals<br>Collaboration - Work closely with other departments to ensure a seamless partner experience<br>Market Trends - Provide feedback about ongoing trends in the industry<br>Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM<br>Business Partnering - Serve as a lead point of contact for partners on all commercial activities<br><br><br>What we are looking for<br>Experience - Minimum 2 years of solid B2B sales with a track record of success<br>Industry - Saa S, online marketplaces, or payment platforms is highly desirable<br>Relationship Building - You are a true hunter and relationship builder<br>Organised - You can multitask, prioritise and manage time effectively<br>Curiosity - You are naturally curious and have a desire to continually grow and develop<br>Languages - Fluent in Arabic and English<br><br><br> <br>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. <br>Interview Process<br>Screen Call - Video-call with a member from the Talent Team (30m)<br>Skills & Experience - Video interview with Hiring Manager (45m)<br>Presentation - Video interview with Hiring Team (75m)<br><br><br> <br>We aim to finalise the entire interview process and deliver feedback within 2 weeks.<br> <br>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.<br><br>Inclusive workforce <br> <br>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.<br> <br>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.<br> <br>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.<br> <br>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.<br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.