وظائف تقنية المعلومات في قطر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Business Systems Manager</strong></p><p>A well-established travel company in Qatar is seeking a Business Systems Manager to oversee business applications, reporting systems, travel technology platforms, and related IT operations. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems, or related field.</p></li><li><p>Minimum 5 years’ experience in business systems administration, travel technology, or related roles.</p></li><li><p>Experience in the travel industry is highly preferred.</p></li><li><p>Familiarity with IATA BSP, GDS systems, and travel back-office solutions is an advantage.</p></li><li><p>Strong reporting, analytical, and problem-solving skills.</p></li><li><p>Ability to coordinate with multiple departments and external vendors.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>The <b>Helpdesk Agent (Call Center Agent)</b> will serve as the first point of contact for users requiring IT support through phone, email, live chat, and ticketing channels. The role involves diagnosing and resolving technical issues, logging incidents and service requests accurately, providing remote troubleshooting support, and escalating unresolved problems to the appropriate technical teams.<br></p><br><p>The Helpdesk Agent will also maintain complete ticket documentation, follow ITIL-aligned processes, deliver professional customer service, and support users with common applications, systems, and workplace technology.<br></p><br><br><span>RequirementsBachelor’s Degree in Information Technology, Computer Science, or a related field.<br>Minimum <b>5 years</b> of experience in IT Helpdesk, Service Desk, Call Center IT Support, or User Support.<br>Strong knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, Microsoft Edge, and desktop troubleshooting.<br>Experience using ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br>Ability to diagnose and resolve common hardware, software, access, connectivity, and application-related issues remotely.<br>Strong incident logging, ticket prioritization, escalation, and follow-up skills.<br>Excellent telephone etiquette, customer-service orientation, and communication skills.<br>Ability to remain professional and composed while handling urgent issues or difficult users.<br><b>ITIL certification is mandatory</b>.<br>Fluent in <b>Arabic and English</b>, both written and spoken.<br>Willingness to work rotational shifts, including nights, weekends, and public holidays.<br></span><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monitors and manages AMI systems including Head End System (HES), Meter Data Management (MDM), and communication networks. • Ensures continuous and seamless communication between smart meters and central systems. • Identifies, troubleshoots, and resolves AMI system issues related to connectivity, data flow, and system performance. • Escalates complex or unresolved technical issues to higher support levels or vendors following defined procedures. • Analyzes AMI operational data to provide system performance insights and operational reports. • Performs first-level diagnosis of communication failures and network performance degradation. • Coordinates with IT, metering, telecom, and field teams to ensure system reliability and performance. • Supports system configuration, updates, and minor enhancements under supervision. • Maintains system logs, incident records, and operational documentation. • Ensures compliance with ISO, ISMS, BCMS, and cyber security policies related to system operations. • Ensures adherence to corporate Health and Safety and operational procedures. • Performs any other tasks assigned by the supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications / Certifications: Bachelor’s degree in electrical engineering, Information Technology, or a related discipline Experience: Minimum 4 years of relevant experience in AMI system monitoring, MDM/HES operations, or similar environments. Key Skills: • Proficiency in AMI systems and operational software tools. • Knowledge of smart metering technologies and communication protocols. • Strong analytical, reporting, and coordination skills. • Good communication and teamwork abilities. • Efficiency, Adaptability, Communication, Initiative. • Written and Spoken English is essential; Arabic is preferred.</p><p></p></section>

<p>Application Support Expert</p><p>Location: Qatar</p><p>Employment Type: Full-Time</p><p>Role Overview</p><p>We are seeking an experienced Application Support Expert to manage and support a large portfolio of enterprise applications while ensuring operational stability, service excellence, compliance, and continuous improvement. The ideal candidate will have strong experience in enterprise application support, application portfolio management, software asset management, and IT service management within large-scale enterprise environments.</p><p>Key Responsibilities</p><ul><li>Manage and support a portfolio of 40+ enterprise applications across multiple business domains.</li><li>Ensure high availability, performance, and reliability of enterprise applications.</li><li>Lead application support operations, incident management, problem management, and service improvement initiatives.</li><li>Oversee Application Portfolio Management (APM) activities, including application lifecycle management, rationalization, and optimization.</li><li>Coordinate with business stakeholders, vendors, and technical teams to ensure seamless application delivery and support.</li><li>Manage software licensing, renewals, vendor contracts, compliance, and audit requirements.</li><li>Establish and monitor application support KPIs, SLAs, and service performance metrics.</li><li>Drive ITSM best practices aligned with Incident, Problem, Change, Release, and Service Request Management processes.</li><li>Identify risks, dependencies, and opportunities for application modernization and optimization.</li><li>Support governance, compliance, security, and operational excellence initiatives.</li><li>Ensure timely resolution of application-related issues and service disruptions.</li><li>Provide leadership and guidance to application support teams and external service providers.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>Minimum 10+ years of experience in Enterprise Application Support, Application Delivery, or Application Management.</li><li>Proven experience managing large enterprise application portfolios (40+ applications).</li><li>Strong exposure to Oracle, IBM, and other enterprise application platforms.</li><li>Hands-on experience in Application Portfolio Management (APM).</li><li>Strong understanding of software licensing, renewals, compliance, and vendor management.</li><li>Extensive experience in IT Service Management (ITSM) environments.</li><li>Experience leading enterprise application support teams and service delivery operations.</li><li>Strong stakeholder management and communication skills.</li><li>Experience working with large-scale enterprise environments and mission-critical applications.</li></ul><p>Preferred Skills</p><ul><li>ITIL Certification (Foundation or higher).</li><li>Experience with enterprise governance and service management frameworks.</li><li>Exposure to application modernization and digital transformation initiatives.</li><li>Experience working with government, infrastructure, utilities, or large enterprise organizations.</li></ul><p>Key Competencies</p><ul><li>Application Support &amp; Operations</li><li>Application Portfolio Management</li><li>IT Service Management (ITSM)</li><li>Incident &amp; Problem Management</li><li>Change &amp; Release Management</li><li>Software Asset &amp; License Management</li><li>Vendor Management</li><li>Service Delivery Management</li><li>Enterprise Application Governance</li><li>Stakeholder Management</li><li>Team Leadership</li><li>SLA &amp; KPI Management</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Proactively monitor system health, performance, and resource utilization across Linux environments, identifying and resolving potential issues before they impact users.</p></li><li><p>Install, configure, and maintain Linux operating systems, ensuring optimal performance, security, and reliability.</p></li><li><p>Automate routine tasks such as patching, backups, and deployments using scripting languages like Bash or Python to improve efficiency and reduce manual errors.</p></li><li><p>Manage user accounts, permissions, and access controls to enforce security policies and maintain system integrity.</p></li><li><p>Must have good experience in Oracle/ OCI and Linux</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.</li><li>Minimum of 3 years of hands-on experience as a Linux Administrator or Operator in a production environment.</li><li>Proficiency in at least one major Linux distribution (e.g., Red Hat, Ubuntu, CentOS).</li><li>Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs) and their application in Linux.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Learning &amp; Development and HR Systems Specialist with over six years of progressive experience in the oil and gas sector, driving capability development, learning technology enablement, and HR digital transformation.</li> <li>Demonstrated expertise in SAP SuccessFactors LMS and the complete HR suite, including Employee Central, PMGM, Compensation, CDP, RCM, ONB, and Time Tracking.</li> </ul><br><ul> <li>Partner with divisional leadership to deliver learning, performance, and engagement initiatives aligned with business strategy.</li> <li>Conduct learning needs assessments and collaborate with L&amp;D and HRIS teams to design targeted training interventions.</li> <li>Manage SAP SuccessFactors LMS operations - course creation, scheduling, nomination workflows, and post-training evaluation.</li> <li>Support competency framework implementation and link learning outcomes with CDP and PMGM modules.</li> <li>Coordinate external and internal training programs, ensuring vendor alignment and budget adherence.</li> <li>Track and analyze learning KPIs, providing actionable insights to improve participation and effectiveness</li> <li>Led SAP SuccessFactors LMS and Employee Central operations, ensuring accurate configuration, scheduling, and reporting.</li> <li>Supported group-wide learning initiatives by enabling automated nomination workflows and training evaluations.</li> <li>Partnered with HRBPs to align learning solutions with talent development and performance management outcomes.</li> <li>Designed and implemented HR analytics dashboards tracking learning compliance, workforce skills, and development progress.</li> <li>Managed vendor relationships and LMS integrations for 1,900+ employees across the PARCO Group.</li> <li>Championed digital transformation projects enhancing HR learning processes, accessibility, and governance.</li> <li>Coordinated training schedules, vendor sessions, and compliance learning programs across sites.</li> <li>Conducted post-training feedback analysis and shared learning impact reports with HR and leadership.</li> <li>Delivered training to employees and managers on HR process digitalization.</li> <li>Supported cross-functional teams in developing e-learning content and system adoption campaigns.</li> </ul><br><ul> <li>Master's in Information Technology</li> <li>Bachelor's in Information Technology</li> <li>Assisted in the implementation of HR workflows</li> <li>Supported testing, data migration, and documentation of HRIS processes.</li> <li>Helped develop user guides and training materials to facilitate system adoption across business units.</li> <li>SAP Certified Application Associate - SuccessFactors Employee Central Core</li> <li>HR for People Managers</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Monthly Rate in QAR Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JOB PURPOSE</b></p><p><br></p><p>To lead the administration, maintenance, security, and continuous improvement of Almana Group's enterprise network infrastructure. The role is responsible for ensuring high availability, security, performance, and reliability of the Group's network environment while supervising the network team and supporting the delivery of secure and resilient IT services.</p><p><br></p><p><b>KEY RESULTS AREAS / DELIVERABLES AND KEY ACTIVITIES:</b></p><p><br></p><p><b>NETWORK INFRASTRUCTURE MANAGEMENT</b></p><p><b><i>Lead the design, implementation, administration, and continuous improvement of the Group's enterprise network infrastructure to ensure maximum availability, reliability, and performance.</i></b></p><ul><li>Manage the installation, configuration, and maintenance of LAN, WAN, WLAN, SD-WAN, VPN, MPLS, and Internet connectivity.</li><li>Administer Cisco routers, switches, voice infrastructure, Extreme Networks switches and wireless solutions, and Fortinet firewalls and wireless systems.</li><li>·Ensure network capacity planning, redundancy, scalability, and high availability across all Group locations.</li><li>Perform network upgrades, migrations, and technology refresh initiatives.</li><li>Maintain accurate network topology diagrams, configurations, and technical documentation.</li></ul><p><br></p><p><b>NETWORK SECURITY &amp; CYBER DEFENSE</b></p><p><b><i>Ensure the security and integrity of the Group's network infrastructure through the implementation of industry best practices and security controls.</i></b></p><ul><li>Configure, administer, and optimize routers, firewalls, VPNs, IDS/IPS, and network access controls.</li><li>Monitor network security events and investigate suspicious activities.</li><li>Implement network segmentation and secure connectivity between business units.</li><li>Coordinate remediation of identified vulnerabilities and security risks.</li><li>Support cybersecurity initiatives in collaboration with the Information Security team.</li></ul><p><br></p><p><b>NETWORK OPERATIONS &amp; INCIDENT MANAGEMENT</b></p><p><b><i>Ensure stable network operations through proactive monitoring, incident response, and problem resolution. </i></b></p><ul><li>Monitor network performance, bandwidth utilization, and system availability.</li><li>Lead troubleshooting and root cause analysis of complex network incidents.</li><li>Ensure timely restoration of services in accordance with defined SLAs.</li><li>Manage escalated technical issues affecting business operations.</li><li>Coordinate scheduled maintenance and communicate service interruptions to stakeholders.</li></ul><p><br></p><p><b>TECHNICAL LEADERSHIP &amp; PROJECT DELIVERY</b></p><p><b><i>Provide technical leadership to the network team while supporting the successful delivery of infrastructure projects. </i></b></p><ul><li>Supervise and mentor Network Engineers and technical support staff.</li><li>Review technical designs, configurations, and implementation plans.</li><li>Allocate workload and monitor team performance.</li><li>Participate in infrastructure modernization and digital transformation initiatives.</li><li>Evaluate emerging networking technologies and recommend improvements.</li></ul><p><br></p><p><b>VENDOR MANAGEMENT, COMPLIANCE &amp; CONTINUOUS IMPROVEMENT</b></p><p><b><i>Manage vendor relationships, ensure compliance with IT standards, and drive continuous improvement of network services. </i></b></p><ul><li>Coordinate with vendors, ISPs, and technology partners for support and project implementation.</li><li>Ensure compliance with IT policies, cybersecurity standards, and operational procedures.</li><li>Maintain software licensing, firmware updates, and hardware lifecycle planning.</li><li>Develop and maintain operational procedures and technical documentation.</li><li>Recommend process improvements to enhance network performance, security, and operational efficiency.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>EDUCATION</b></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.</li><li>Cisco Certified Network Professional (CCNP) – Mandatory</li></ul><p><br></p><p><b>EXPERIENCE</b></p><ul><li>Minimum 5 years of hands-on experience in enterprise network engineering.</li><li>Minimum 2 years of experience in a supervisory, senior engineer, or technical lead role.</li><li>Proven experience supporting large-scale, multi-site enterprise network environments.</li><li>Hands-on experience with Cisco Routing &amp; Switching, Cisco Voice, Fortinet Firewalls, and Extreme Networks Switching &amp; Wireless Solutions.</li><li>Experience in network design, implementation, troubleshooting, and optimization.</li><li>Experience working within a large corporate or multi-business environment is highly preferred.</li></ul><p><br></p><p><b>COMPETENCIES</b></p><ul><li>Advanced expertise in Cisco Enterprise Routing, Switching, and Voice technologies.</li><li>Strong experience with Cisco Routers, Switches, and Unified Communications (Voice).</li><li>Strong experience with Extreme Networks Switches and Wireless Infrastructure.</li><li>Advanced administration of Fortinet Firewalls, VPNs, Security Policies, SD-WAN, and Wireless Solutions.</li><li>Strong understanding of TCP/IP, VLANs, OSPF, BGP, QoS, ACLs, NAT, DNS, DHCP, STP, and enterprise network security.</li><li>Experience with enterprise network monitoring, diagnostics, and performance optimization tools.</li><li>Knowledge of high availability, redundancy, disaster recovery, and business continuity networking.</li><li>Ability to design, troubleshoot, and optimize enterprise network infrastructures</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>As a Microsoft Data Center Inventory &amp; Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process.</p><br><p>Microsoft’s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity &amp; Inclusion training and events, and professional certifications.</p><br><p>Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.</p><br><p>With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Responsibilities</strong></p><br><ul><li>Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.</li><li>Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices.&nbsp; This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.</li></ul><ul><li>Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.</li></ul><ul><li>Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.</li></ul><ul><li>Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).</li><li>Ensures detailed physical inventory tracking and staging.</li></ul><ul><li>Help to reconcile and report inventory discrepancies.</li></ul><ul><li>Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.</li></ul><ul><li>Notifies management about ordering stock shortages. Escalates any issues to management.</li></ul><ul><li>Comply with security and data management policies.</li><li>Embody our culture and values.</li></ul><br><b>Qualifications</b><br><p><strong><span>Required Qualifications</span></strong></p><br><ul><li>High School Diploma AND experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field.<ul><li>OR equivalent experience.</li></ul></li></ul><ul><li>Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays</li></ul><p><strong>Background Check Requirements:&nbsp;</strong></p><br><p>Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:&nbsp;</p><br><ul><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul><p>While not required, we also look for the following<strong> <em><span>Preferred</span></em><span> Qualifications</span>: </strong></p><br><ul><li>2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation<ul><li>OR equivalent experience.</li></ul></li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>The incumbent will&nbsp;represent&nbsp;the Bank's IT application section and&nbsp;is responsible for&nbsp;understanding and&nbsp;agreeing&nbsp;project&nbsp;objectives&nbsp;and organization interests. The role requires strong technical knowledge of the bank's IT ecosystem, with&nbsp;particular depth&nbsp;in AML (Anti-Money Laundering) systems and Treasury applications, as well as familiarity with surrounding and interfacing systems. The job holder will liaise with Project Manager, Vendor, and Business Teams throughout the project lifecycle to track progress and ensure&nbsp;timely&nbsp;delivery. They will also ensure compliance-related system BAU operations and IT support are&nbsp;maintained&nbsp;to the highest standards.&nbsp;</p><br><p>Key Roles and Responsibilities:&nbsp;</p><ul><li><p>Working as a Consultant for Compliance related applications and projects.&nbsp;</p></li></ul><ul><li><p>Perform evaluation&nbsp;on&nbsp;business requirements to determine&nbsp;best&nbsp;suitable solution to fulfill business requirements.&nbsp;</p></li></ul><ul><li><p>Analyzing technical and functional requirements received from Business Teams.&nbsp;</p></li></ul><ul><li><p>Help Business teams in the development of BCD/ BRD.&nbsp;</p></li></ul><ul><li><p>Coordination with&nbsp;vendor&nbsp;and&nbsp;business&nbsp;to resolve&nbsp;day to day&nbsp;issues in compliance applications.&nbsp;</p></li></ul><ul><li><p>Detailed analysis of all business cases received on ad hoc basis.&nbsp;</p></li></ul><ul><li><p>To develop,&nbsp;manage&nbsp;and&nbsp;maintain&nbsp;effective working relationships with IT teams and business stakeholders for efficient systems support.&nbsp;</p></li></ul><ul><li><p>Verify if all business requirements are being catered&nbsp;in&nbsp;the vendor proposals.&nbsp;</p></li></ul><ul><li><p>Prepare SIT test cases and perform related SIT testing before releasing it for UAT with business users.&nbsp;</p></li></ul><ul><li><p>Conduct UAT with relevant Business users.&nbsp;</p></li></ul><ul><li><p>Ensure all UAT issues are fixed to obtain business user signoffs.&nbsp;</p></li></ul><ul><li><p>Prepare, manage, and&nbsp;maintain&nbsp;project related documentation like BRD, architecture diagrams, user&nbsp;manuals&nbsp;and process&nbsp;manuals&nbsp;etc. during all phases of the project.&nbsp;</p></li></ul><ul><li><p>Coordination with IT internal teams to implement project related requirements like system preparation for UAT and production, network&nbsp;access&nbsp;etc.&nbsp;</p></li></ul><ul><li><p>Managing the test application server and database server in coordination with&nbsp;IT&nbsp;internal team.&nbsp;</p></li></ul><ul><li><p>Coordination with vendor and business&nbsp;</p></li></ul><ul><li><p>Coordination with IT staff to implement project requirements throughout all phases of&nbsp;project.&nbsp;</p></li></ul><ul><li><p>Coordination with IT staff on daily basis issues/ requirements of business users.&nbsp;</p></li></ul><ul><li><p>Demonstrate deep technical knowledge of the bank's core IT environment, with emphasis on AML (Anti-Money Laundering) systems and Treasury management systems, including their integration points and data flows.&nbsp;</p></li></ul><ul><li><p>Serve as a technical subject matter expert on AML transaction monitoring and screening systems, supporting configuration, tuning, and enhancement activities.&nbsp;</p></li></ul><ul><li><p>Support and&nbsp;maintain&nbsp;Treasury systems and related surrounding applications, ensuring seamless integration with front-office, back-office, and risk management platforms.&nbsp;</p></li></ul><ul><li><p>Understand and document the end-to-end data flows between AML, Treasury, core banking, and other surrounding systems to support effective troubleshooting and enhancement.&nbsp;</p></li></ul><ul><li><p>Leverage experience with specific banking platforms — including Kondor (treasury management), Kiya (digital banking), and NetReveal (AML transaction monitoring / screening) — to accelerate delivery and&nbsp;provide&nbsp;platform-specific guidance. (Prior hands-on experience with any of these platforms is a strong advantage.)&nbsp;</p></li></ul><ul><li><p>Apply knowledge of other bank enterprise systems (e.g., core banking, payments, risk, reporting, SWIFT messaging) to ensure cross-functional compatibility and&nbsp;integration&nbsp;quality. Knowledge of&nbsp;additional&nbsp;systems beyond AML and Treasury is a valued plus.&nbsp;</p></li></ul><ul><li><p>Evaluate vendor proposals and solution architectures against the bank's existing technical landscape, flagging risks or integration gaps related to AML, Treasury, or surrounding systems.&nbsp;</p></li></ul><ul><li><p>Participate in technical design discussions, providing input on system architecture, APIs, data formats, and middleware relevant to AML and Treasury platforms.&nbsp;</p></li></ul><ul><li><p>Other responsibilities which are assigned by Line Manager.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications &amp; Technical Experience:&nbsp; REQUIRED – Previous Experience: A minimum of 3–5 years of&nbsp;demonstrated, hands-on experience in banking IT, specifically supporting or implementing enterprise banking applications.&nbsp; REQUIRED – AML Systems Knowledge: In-depth understanding of AML/CFT compliance systems, including transaction monitoring, sanctions screening, customer due diligence (CDD), and case management workflows. Familiarity with regulatory expectations and how they translate into system requirements within a bank's IT environment.&nbsp; REQUIRED – Treasury Systems Knowledge: Strong working knowledge of treasury management systems, including front-office deal capture, back-office settlement, risk management (market risk, liquidity), and interface with general ledger and core banking platforms.&nbsp; REQUIRED – Integration &amp; Surrounding Systems Awareness: Understanding of the systems that interact with AML and Treasury platforms, including core banking, payments infrastructure (SWIFT, local clearing), data warehouses, reporting engines, and middleware / ESB layers.&nbsp; ADVANTAGE – Kondor (Treasury Management System): Hands-on experience with Finastra Kondor (formerly Kondor+) for front-to-back treasury operations is a significant advantage, including deal capture, position management, P&amp;L, and integration with back-office systems.&nbsp; ADVANTAGE – NetReveal and Kiya (AML Transaction Monitoring / Screening): Prior implementation or support experience with BAE Systems NetReveal (or equivalent AML platforms such as NICE Actimize, Kiya, Oracle FCCM, or Temenos Financial Crime Mitigation) is highly desirable.&nbsp; PLUS – Broader Banking Systems Knowledge: Familiarity with&nbsp;additional&nbsp;enterprise banking systems (e.g., core banking platforms, trade finance, FX, cards, reporting/BI tools, document management) is a valued advantage, reflecting the cross-functional nature of this role.&nbsp; Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or&nbsp;a related&nbsp;field. Relevant certifications (e.g., CAMS, FRM, or vendor-specific certifications for Kondor / NetReveal) are a plus.&nbsp;</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We seek an experienced IT Service and Asset Management (ITSM/ITAM) Solutions Consultant to lead the design, implementation, and optimisation of ITSM and ITAM solutions. In this role, you will leverage your expertise in platforms such as Ivanti Service Manager to architect comprehensive solutions that streamline IT operations and enhance organisational efficiency. As a senior team member, you will collaborate closely with stakeholders, mentor junior engineers, and drive innovation in ITSM and ITAM practices.</p><br><p>Responsibilities:</p><ul><li><p>Lead the end-to-end implementation of ITSM and ITAM solutions, from requirements gathering and solution design to deployment and post-implementation support.</p></li><li><p>Architect scalable and resilient ITSM and ITAM architectures that meet the evolving needs QNB Bank.</p></li><li><p>Customise and configure ITSM and ITAM platforms to align with industry best practices and client-specific requirements.</p></li><li><p>Integrate ITSM and ITAM solutions with existing IT infrastructure, ensuring seamless interoperability and data integrity.</p></li><li><p>Define and enforce ITIL-based processes for incident, change, asset, service catalogue management, problem, knowledge, etc.</p></li><li><p>Develop and implement strategies for continuous improvement in ITSM and ITAM practices, leveraging automation and analytics to optimise workflows and enhance service delivery.</p></li><li><p>Provide technical leadership and guidance to junior engineers, fostering a culture of knowledge sharing and professional growth.</p></li><li><p>Collaborate with cross-functional teams to address complex IT challenges and drive strategic initiatives.</p></li><li><p>Stay abreast of emerging technologies and industry trends in ITSM, ITAM, and related domains and evaluate their potential impact on our solutions and services.</p></li></ul><br><br><p>Skills:</p><ul><li><p>Enterprise Service Management</p></li><li><p>Asset Management</p></li><li><p>ITIL Process Standardization</p></li><li><p>Workflow Optimization</p></li><li><p>Solution Architecture</p></li><li><p>Solution Design</p></li><li><p>Presentation Skills</p></li><li><p>Communication Skills</p></li><li><p>Interpersonal Skills</p></li><li><p>Problem-Solving Skills</p></li><li><p>Time Management</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>5+ years of experience in ITSM and ITAM solution design, implementation, and support.</p></li><li><p>Proven expertise in Ivanti Service Manager, with a deep understanding of the system capabilities and configurations.</p></li><li><p>A strong understanding of ITIL principles and best practices, with ITIL Foundation v4 certification, is necessary.</p></li><li><p>Demonstrated experience architecting and deploying ITSM and ITAM solutions within large enterprise environments, preferablly, Banks.</p></li><li><p>Proficiency in system integration, data migration, and process automation.</p></li><li><p>Excellent analytical and problem-solving skills, with a track record of resolving complex technical issues.</p></li><li><p>Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organisation.</p></li><li><p>Leadership experience, including mentoring and coaching junior team members.</p></li><li><p>Commitment to continuous learning and professional development</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Designing and delivering cybersecurity training programs. Creating and updating cyber security awareness/educational content. Assess the training needs and evaluate the current security awareness level of organizations. Develop customized training programs tailored to different employee roles and departments. Review and update programs based on feedback, emerging threats, or organizational needs. Develop Simulation Scenarios and Practical Exercises Conducting research on emerging threats and technologies. Monitoring and reporting training and development metrics.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Mandatory Requirements</b></p><p>Bachelor s degree in Cybersecurity, Information Technology, Computer Science, or a related field. Master s degree in Cybersecurity (Preferred) 5 to 10 years of experience in the Cyber Security field Required Language Proficiency in Arabic &amp; English</p><b>Certifications</b><p>CompTIA Cybersecurity Analyst (CySA+) Certified Ethical Hacker (CEH) GIAC Certified Incident Handler (GCIH) CompTIA Security+</p><b>Skills / Competencies</b><p>Strong presentation and communication skills Ability to simplify complex technical concepts for non-technical audiences</p><b>Preferred Requirements</b><b>Certifications</b><p>Cisco Certified Network Associate (CCNA) Computer Hacking Forensic Investigator (CHFI) CompTIA PenTest+ Certified Penetration Tester (CPENT) GIAC Certified Penetration Tester (GPEN) Offensive Security Certified Professional (OSCP) Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) GIAC Security Essentials (GSEC)</p><b>Skills / Competencies</b><p>In-depth knowledge of the latest cybersecurity threats and defence strategies Analytical thinking and problem-solving abilities Capability to assess and improve security awareness programs'</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Oracle, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. As a global leader, we re looking for a Support Services Owner to drive success as part of our Support organization. Join us and create the future. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC2 As a Support Services Owner, you will work in a team environment to be accountable for Oracle Health customer relationships. As you work with Oracle Health customers, you will perform the below responsibilities. Your ultimate goal is healthy team and customer relationships to deliver value outcomes for both Oracle and our customers. Manage complex external customer relationships with a high degree of variability Influence customer support strategy focusing on value achievement and targeted outcomes Develop complex continuous improvement strategies Act as the single point of contact for cross-organizational support escalations Provide support processes expertise and advise on expectations for both internal stakeholders and external clients Contribute to internal team value and improvements</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's or Master's degree in IT, HealthCare, related field or equivalent relevant work experience</p> <p>At least 6+ years software/system implementation or system/support work experience</p> <p>Healthcare information technology (HIT), consulting, support, project/program management, customer relationship management and/or other customer-facing</p> <p>Fluent in English</p> <p>Cerner millennium experience</p> <p>Customer relationship/Service Management experience</p> <p>Experience working in Application Managed Services/Support or Product or other customer related businesses.</p> <p>Willing to work 100% from customer location (Doha, Qatar)</p> <p>Willing to work additional or irregular hours as needed and allowed by local regulations</p> <p>Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position</p> <p>Perform other responsibilities as assigned</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking an experienced Cloud Architect to design, implement, and manage secure, scalable, and highly available cloud and hybrid-cloud environments across Microsoft Azure, Google Cloud Platform (GCP), and on-premises HCI platforms. This role is responsible for driving cloud transformation, governance, automation, security, and operational excellence while ensuring alignment with business and technology objectives.<br><br><br><b>Key Responsibilities:</b><br><br><u>Cloud &amp; Hybrid Architecture</u><br><br>- Design and implement secure, scalable, and resilient multi-cloud solutions across Azure and Google Cloud Platform (GCP).&nbsp;<br><br>- Architect and manage hybrid-cloud environments integrating on-premises infrastructure with cloud platforms.&nbsp;<br><br>- Design, deploy, and maintain Hyper-Converged Infrastructure (HCI) platforms including VMware vSphere, vSAN, NSX-T, and Nutanix NCM/AHV.&nbsp;<br><br>- Lead cloud migration, modernization, and digital transformation initiatives.&nbsp;<br><br>- Design cloud landing zones, networking architectures, identity management, and security integration.&nbsp;<br><br>- Support both VM-based and containerized workloads across hybrid and multi-cloud environments.&nbsp;<br><br>- Develop highly available architectures incorporating disaster recovery, backup, and failover strategies.&nbsp;<br><br><br><u>Cloud Automation &amp; Operations</u><br><br>- Implement Infrastructure as Code (IaC) using Terraform, ARM Templates, Bicep, and GCP Deployment Manager.&nbsp;<br><br>- Manage day-to-day cloud operations, monitoring, incident response, and performance optimization.&nbsp;<br><br>- Troubleshoot complex cloud and hybrid infrastructure issues across compute, storage, and networking.&nbsp;<br><br>- Provide technical guidance for Azure VMware Solution (AVS) and Google Cloud VMware Engine (GCVE) migrations.&nbsp;<br><br>- Ensure cloud environments remain secure, optimized, and cost-efficient.&nbsp;<br><br><br><u>Architecture Governance &amp; Documentation</u><br><br>- Develop technical architecture documents, solution designs, governance frameworks, and operational standards.&nbsp;<br><br>- Create detailed cloud architecture diagrams, deployment blueprints, and operating procedures.<br><br>- Maintain documentation for cloud deployments, governance, audit compliance, and change management.&nbsp;<br><br>- Participate in architecture reviews, technical workshops, and knowledge transfer sessions.<br><br>- Collaborate with infrastructure, security, application, and business teams to deliver cloud solutions aligned with organizational objectives.&nbsp;<br><br><br><u>Cloud Optimization &amp; Continuous Improvement</u><br><br>- Recommend improvements to cloud architecture, performance, scalability, and operational efficiency.&nbsp;<br><br>- Evaluate emerging cloud technologies and industry best practices.&nbsp;<br><br>- Support cloud governance initiatives, security compliance, and operational excellence across enterprise environments.<br><br></span><br><span>Requirements- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related&nbsp; field.&nbsp;<br><br>- Minimum 5 years of hands-on experience managing Microsoft Azure cloud environments.&nbsp;<br><br>- Minimum 3 years of experience managing Google Cloud Platform (GCP).&nbsp;<br><br>- Minimum 3 years of experience managing cloud virtualization platforms and high availability infrastructure.&nbsp;<br><br>- Proven experience designing and operating hybrid-cloud architectures.&nbsp;<br><br>- Strong experience leading cloud migration and modernization projects.&nbsp;<br><br>&nbsp;Experience with Azure VMware Solution (AVS), Google Cloud VMware Engine (GCVE), VMware, and Nutanix environments is highly desirable.&nbsp;<br><br>- Strong understanding of cloud governance, security, automation, and operational best practices.&nbsp;<br><br><u>Required Skillset</u><br><br>- Multi-cloud architecture across Microsoft Azure and Google Cloud Platform (GCP).&nbsp;<br><br>- Hybrid-cloud architecture and enterprise cloud networking.&nbsp;<br><br>- Infrastructure as Code (Terraform, ARM Templates, Bicep, GCP Deployment Manager).&nbsp;<br><br>- VMware vSphere, vSAN, NSX-T, Nutanix NCM/AHV administration.&nbsp;<br><br>- Cloud networking including VNET/VPC, VPN, ExpressRoute, Cloud Interconnect, routing, subnetting, firewalls, and load balancers.&nbsp;<br><br>- Cloud security, identity management, Zero Trust architecture, and governance frameworks.&nbsp;<br><br>- Cloud monitoring and observability using Azure Monitor, GCP Operations Suite, VMware vRealize, and Nutanix Prism.&nbsp;<br><br>- High Availability (HA), Disaster Recovery (DR), backup, and business continuity planning.&nbsp;<br><br>- Strong documentation, solution architecture, presentation, and stakeholder communication skills.<br><br></span><br><span>Benefits- Competitive Salary + Benefits Package<br><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking a SOC Engineer to strengthen its Security Operations Center (SOC) by monitoring, detecting, investigating, and responding to cybersecurity incidents across enterprise IT environments. This role is ideal for professionals with hands-on SOC experience who are passionate about threat detection, incident response, and maintaining a strong organizational security posture.<br><br><br><b>Key Responsibilities</b><br><br><u>Security Monitoring &amp; Incident Detection</u><br><br>- Monitor security alerts generated from SIEM, XDR, EDR, NDR, IDS/IPS, firewalls, and cloud security platforms.&nbsp;<br><br>- Identify, validate, triage, and prioritize security incidents based on severity, impact, and business risk.&nbsp;<br><br>- Continuously monitor security events to detect malicious activities and potential threats.&nbsp;<br><br><br><u>Incident Response &amp; Threat Investigation</u><br><br>- Investigate security incidents and perform root cause analysis.&nbsp;<br><br>- Analyze malware, attack techniques, and suspicious activities to determine impact and remediation actions.&nbsp;<br><br>- Coordinate containment, eradication, and recovery activities with internal teams.&nbsp;<br><br>- Escalate high-severity incidents following established incident response procedures.&nbsp;<br><br><br><u>Threat Hunting &amp; Detection Engineering</u><br><br>- Perform proactive threat hunting activities using scheduled queries and threat intelligence.&nbsp;<br><br>- Monitor threat hunting dashboards and validate suspicious indicators of compromise.&nbsp;<br><br>- Identify emerging attack patterns and recommend improvements to detection capabilities.&nbsp;<br><br><br><u>Vulnerability Management &amp; Security Operations</u><br><br>- Review vulnerability assessment results and monitor remediation progress.<br><br>- Validate patch implementation and ensure timely closure of remediation activities.&nbsp;<br><br>- Support day-to-day security operations and ensure compliance with operational procedures.&nbsp;<br><br><br><u>Reporting &amp; Operational Excellence</u><br><br>- Maintain accurate incident records, investigation notes, and ticket updates.&nbsp;<br><br>- Prepare daily operational reports, shift handover documentation, and incident summaries.<br><br>- Ensure compliance with defined SLAs and operational performance metrics.&nbsp;<br><br>- Contribute to continuous improvement of SOC processes and security operations.<br><br></span><br><span>Requirements- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a&nbsp; related field.<br><br>- 1–4 years of hands-on experience working in a Security Operations Center (SOC).&nbsp;<br><br>- Experience monitoring SIEM, EDR/XDR, IDS/IPS, firewalls, email security, and cloud security platforms.&nbsp;<br><br>- Good understanding of incident triage, security event classification, escalation procedures, and ticket management.&nbsp;<br><br>- Strong understanding of networking fundamentals including TCP/IP, DNS, HTTP/HTTPS, VPN, routing, switching, and common network protocols.&nbsp;<br><br>- Experience working with Windows and Linux operating systems, endpoint security, and system log analysis.&nbsp;<br><br>- Knowledge of common cyber threats including phishing, ransomware, malware, brute force attacks, web attacks, and insider threats.&nbsp;<br><br>- Preferred certifications:&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o CompTIA Security+&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o CompTIA CySA+&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o EC-Council Certified Network Defender (CND)&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o Cisco CyberOps Associate&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o Microsoft SC-200&nbsp;<br><br>- Additional certifications such as CHFI or DFIR Foundations will be an advantage.<br><br><br><u>Required Skillset</u><br><br>- Security Information &amp; Event Management (SIEM) monitoring and alert analysis.&nbsp;<br><br>- Endpoint Detection &amp; Response (EDR/XDR) and Network Detection &amp; Response (NDR).&nbsp;<br><br>- Incident detection, triage, investigation, and response.&nbsp;<br><br>- Threat hunting and threat intelligence analysis.&nbsp;<br><br>- Vulnerability management and remediation tracking.&nbsp;<br><br>- Log analysis across endpoints, servers, firewalls, proxies, Active Directory, cloud platforms, and security appliances.&nbsp;<br><br>- Basic scripting skills using PowerShell, Python, or Bash for automation and log analysis.&nbsp;<br><br>- Strong documentation, communication, and incident reporting skills.&nbsp;<br><br>- Ability to work in a 24Ã7 SOC environment and collaborate effectively during security incidents.<br><br></span><br><span>Benefits- Competitive Salary + Benefits Package<br><br></span><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities: Designing and delivering cybersecurity training programs. Creating and updating cyber security awareness/educational content. Assess the training needs and evaluate the current security awareness level of organizations. Develop customized training programs tailored to different employee roles and departments. Review and update programs based on feedback, emerging threats, or organizational needs. Develop Simulation Scenarios and Practical Exercises Conducting research on emerging threats and technologies. Monitoring and reporting training and development metrics. The contract duration is 12 months, with the possibility of extension based on departmental requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Cybersecurity, Information Technology, Computer Science, or a related field.</li><li>Master s degree in Cybersecurity (Preferred)</li><li>Certifications: CompTIA Security+ GIAC Security Essentials (GSEC) Cisco Certified Network Associate (CCNA) CompTIA Cybersecurity Analyst (CySA+) Computer Hacking Forensic Investigator (CHFI) CompTIA PenTest+ Certified Ethical Hacker (CEH) Certified Penetration Tester (CPENT) GIAC Certified Incident Handler (GCIH) GIAC Certified Penetration Tester (GPEN) Offensive Security Certified Professional (OSCP) Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP)</li><li>5-10 years of experience in the Cyber Security field</li><li>Proficiency in English &amp; Arabic is required.</li><li>Strong presentation and communication skills.</li><li>Ability to simplify complex technical concepts for non-technical audiences.</li><li>In-depth knowledge of the latest cybersecurity threats and defence strategies.</li><li>Analytical thinking and problem-solving abilities.</li><li>Capability to assess and improve security awareness programs.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder &amp; Financial:</span></strong></p><br><ul><li><p><span>Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. </span></p><br></li><li><p><span>Implements KPI’s and best practices for VP IT Project Management </span></p><br></li><li><p><span>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </span></p><br></li><li><p><span>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. </span></p><br></li><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br></li></ul><p><strong><span>B. Customer (Internal &amp; External):</span></strong></p><br><ul><li><p><span>Maintain relations with the project recipient for progress reporting and project evaluation. </span></p><br></li><li><p><span>Develop full scale project plans and associated communications documents </span></p><br></li><li><p><span>Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) &amp; reports on project progress and other project specific information to stakeholders </span></p><br></li><li><p><span>To assist customers in all their queries on Bank’s product and seek solution to their requests. </span></p><br></li><li><p><span>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </span></p><br></li><li><p><span>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </span></p><br></li><li><p><span>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</span></p><br></li></ul><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><ul><li><p><span>Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. </span></p><br></li><li><p><span>Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. </span></p><br></li><li><p><span>Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. </span></p><br></li><li><p><span>Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. </span></p><br></li><li><p><span>Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel </span></p><br></li><li><p><span>Effectively follow the Project Management Methodology while managing the projects </span></p><br></li><li><p><span>Assist in creating project management methodologies for the implementation of all IT related projects within the Group. </span></p><br></li><li><p><span>Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. </span></p><br></li><li><p><span>Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. </span></p><br></li><li><p><span>Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. </span></p><br></li><li><p><span>Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. </span></p><br></li><li><p><span>Ensure that quality management is implemented in all IT processes. </span></p><br></li><li><p><span>Conduct project risk analysis and maintain project risk profile.</span></p><br></li><li><p><span>Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost.</span></p><br></li><li><p><span>Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted.</span></p><br></li><li><p><span>Review and provide feedback on the performance of the project team and make recommendations as necessary. </span></p><br><p><span>Continuous Improvement: </span></p><br></li><li><p><span>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</span></p><br></li><li><p><span>Identify and encourage people to adopt practices better than the industry standard. </span></p><br></li><li><p><span>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</span></p><br></li><li><p><span>Encourage, solicit and reward innovative ideas even in day-to-day issues.</span></p><br></li></ul><p><strong><span>D. Learning &amp; Knowledge:</span></strong></p><br><ul><li><p><span>Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction.</span></p><br></li><li><p><span>Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. </span></p><br></li><li><p><span>Identify areas for professional development of self and act to enhance professional development.</span></p><br></li><li><p><span>Proactively identify areas for professional development of self and undertake development activities</span></p><br></li><li><p><span>Seek out opportunities to remain current with all developments in professional field.</span></p><br></li><li><p><span>Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</span></p><br></li><li><p><span>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members</span></p><br></li><li><p><span>Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. </span></p><br></li></ul> <br> <br><br> Education/Experience Requirements: <br> <ul><li><p><span>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred</span></p><br></li><li><p><span>At least 12 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Training courses and certification in systems technology, management and banking.</span></p><br></li><li><p><span>Professional certifications such as PMI and prince II. </span></p><br></li></ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary We are seeking an experienced Pre-Sales Engineer Cybersecurity to support the development of technical proposals and tender responses. The successful candidate will analyze RFPs, RFIs, and RFQs, translate customer security requirements into comprehensive technical solutions, and prepare high-quality proposal documentation. This is a technical pre-sales role focused on solution design, proposal writing, and compliance rather than direct sales activities. Key ResponsibilitiesTechnical &amp; Proposal Development Analyze RFP, RFI, and RFQ documents to identify mandatory, technical, and commercial requirements. Prepare, review, and maintain high-quality technical proposals aligned with customer requirements. Develop Statements of Work (SOW), Bills of Quantities (BOQ), solution descriptions, and technical documentation. Create compliance matrices and requirement traceability documents. Coordinate with technical teams and vendors to gather solution inputs and supporting documentation. Ensure proposals meet quality standards, compliance requirements, and submission deadlines. Maintain and enhance reusable proposal templates and technical content libraries. Operational Support Collaborate with internal technical teams and technology partners during solution development. Assist in solution scoping and effort estimation. Track proposal timelines and ensure timely submission. Stay current with cybersecurity technologies, industry standards, and best practices. Support technical presentations and customer solution discussions when required. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field. Professional cybersecurity certifications are an advantage but not mandatory. 5 8 years of experience in cybersecurity pre-sales, proposal management, bid writing, technical consulting, or cybersecurity implementation with strong documentation experience. Proven experience preparing technical proposals and responding to RFPs/RFIs/RFQs. Required Technical Skills Strong experience in technical proposal writing and bid management. Knowledge of cybersecurity technologies, including: Security Operations Center (SOC) Managed Detection &amp; Response (MDR) Governance, Risk &amp; Compliance (GRC) Identity &amp; Access Management (IAM/PAM) Endpoint Detection &amp; Response (EDR) Security Information &amp; Event Management (SIEM) Data Loss Prevention (DLP) Network Detection &amp; Response (NDR) Network, Endpoint, Data, and Application Security Familiarity with cybersecurity frameworks such as ISO/IEC 27001 and NIST. Strong proficiency in Microsoft Word, Excel, and PowerPoint. Skills &amp; Competencies Excellent technical writing and documentation skills. Strong analytical and problem-solving abilities. Ability to interpret complex tender and procurement documents. High attention to detail and accuracy. Strong organizational and time management skills. Ability to work effectively under tight deadlines. Excellent communication and collaboration skills. Self-motivated with a strong sense of ownership and accountability. Language Requirements Excellent written and spoken English. Arabic is an advantage.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field.</li><li>Professional cybersecurity certifications are an advantage but not mandatory.</li><li>5 8 years of experience in cybersecurity pre-sales, proposal management, bid writing, technical consulting, or cybersecurity implementation with strong documentation experience.</li><li>Proven experience preparing technical proposals and responding to RFPs/RFIs/RFQs.</li><li>Strong experience in technical proposal writing and bid management.</li><li>Knowledge of cybersecurity technologies, including: Security Operations Center (SOC) Managed Detection &amp; Response (MDR) Governance, Risk &amp; Compliance (GRC) Identity &amp; Access Management (IAM/PAM) Endpoint Detection &amp; Response (EDR) Security Information &amp; Event Management (SIEM) Data Loss Prevention (DLP) Network Detection &amp; Response (NDR) Network, Endpoint, Data, and Application Security</li><li>Familiarity with cybersecurity frameworks such as ISO/IEC 27001 and NIST.</li><li>Strong proficiency in Microsoft Word, Excel, and PowerPoint.</li><li>Excellent technical writing and documentation skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to interpret complex tender and procurement documents.</li><li>High attention to detail and accuracy.</li><li>Strong organizational and time management skills.</li><li>Ability to work effectively under tight deadlines.</li><li>Excellent communication and collaboration skills.</li><li>Self-motivated with a strong sense of ownership and accountability.</li><li>Excellent written and spoken English.</li><li>Arabic is an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The <b>CSEA Contractor</b> is expected to provide hands-on support to the Cyber Security Engineering and Architecture section by contributing to security architecture activities, technical security reviews, control implementation, risk assessments and advisory services across enterprise systems, infrastructure, cloud environments and applications.</span><br></p><br><p><span>The contractor is expected to have:</span><br></p><br><ul><li><span>Hands-on experience with Enterprise Security Architecture methodologies and modern security technologies, including IAM, SIEM, EDR/XDR, WAF, SASE, Zero Trust, cloud security, and security automation tools.</span><br></li><li><span>Strong knowledge of IT infrastructure security, including network security, cloud security, endpoint security, identity security, and secure architecture design principles.</span><br></li><li><span>Strong knowledge of application security, including secure SDLC, DevSecOps, API security, secure coding practices, and application threat modeling.</span><br></li><li><span>Experience implementing, validating, and reviewing security controls across IT infrastructure, cloud platforms such as AWS, Azure, and GCP, and enterprise applications.</span><br></li><li><span>Experience developing, maintaining, and enhancing security control libraries, security patterns, baselines, and architecture standards, while ensuring their integration into security architecture and engineering activities.</span><br></li><li><span>Strong understanding of cybersecurity standards, laws, and frameworks, including NIST, ISO/IEC 27001, CIS Controls, GDPR, PCI-DSS, and other relevant regulatory or compliance requirements.</span><br></li><li><span>Strong understanding of cybersecurity best practices, including secure network architecture, endpoint protection, identity and access management, cloud security, DevSecOps, and defense-in-depth design.</span><br></li><li><span>Experience conducting security design reviews, architecture assessments, threat modeling, technical risk assessments, and security gap assessments.</span><br></li><li><span>Ability to support business units, project teams, IT teams, and security stakeholders in selecting, designing, and implementing secure information systems and technology solutions.</span><br></li><li><span>Experience with security automation and scripting using tools and languages such as Python, PowerShell, Bash, Terraform, Ansible, or similar technologies.</span><br></li><li><span>Ability to support security investigations, incident response activities, forensic analysis, root cause analysis, and post-incident improvement recommendations when required.</span><br></li><li><span>Experience providing technical consultation and advisory support on CSEA-related projects, initiatives, and engagements as requested by the CSEA Section Head.</span><br></li><li><span>Excellent ability to translate technical cybersecurity concepts, risks, and recommendations into clear business language for both technical and non-technical stakeholders.</span><br></li><li><span>Experience participating in cybersecurity committees, technical working groups, architecture review boards, project meetings, and cross-functional security discussions.</span><br></li><li><span>Strong problem-solving, analytical, and decision-support skills, with the ability to assess complex technical environments and recommend practical security solutions.</span><br></li><li><span>Ability to work independently while also collaborating effectively with security architects, SOC analysts, IT teams, application teams, project managers, and business stakeholders.</span><br></li><li><span>Excellent verbal and written communication skills, with the ability to document security findings, architecture recommendations, risks, and remediation actions clearly and professionally.</span><br></li><li><span>Ability to mentor and support CSEA team members as needed by transferring knowledge, sharing technical expertise, and contributing to the development of internal cybersecurity engineering and architecture capabilities.</span><br></li></ul><p><span><b>Key Deliverables:</b></span></p><br><p><span>The contractor may be expected to support or deliver:</span><br></p><br><ul><li><span>Security architecture reviews</span><br></li><li><span>Security design review reports</span><br></li><li><span>Threat models and risk assessments</span><br></li><li><span>Security control mapping and recommendations</span><br></li><li><span>Architecture patterns, baselines, and standards</span><br></li><li><span>Technical security advisory reports</span><br></li><li><span>Secure design recommendations for infrastructure, cloud, and applications</span><br></li><li><span>Security improvement roadmaps</span><br></li><li><span>Support for incident response, investigations, and technical analysis</span><br></li><li><span>Knowledge transfer sessions for CSEA members</span><br></li></ul><br><span>Requirements</span><p><span><span><b>Education:</b></span></span></p><br><ul><li><span>Bachelor’s degree in a technology-related field, such as Cybersecurity, Computer Science, Computer Engineering, Information Security, Information Technology, or a related discipline. A higher degree or relevant professional certifications are preferred.</span><br></li></ul><span><span>Experience:</span></span><br><ul><li><span><span>Minimum&nbsp;<span>of 10 years relevant experience</span><span> in cybersecurity, information security, security engineering, or IT infrastructure security, with at least 3 years of hands-on experience in cybersecurity architecture, security engineering, or enterprise security architecture.</span></span></span><br></li></ul><span><span>Preferred Certifications:</span></span><br><br><ul><li>CISSP, CISM, SABSA, or TOGAF certifications preferred.<br></li><li>Cloud security certifications such as CCSP, Azure Security Engineer, or AWS Security Specialty preferred.<br></li><li>Cybersecurity certifications such as GCIH, GCIA, GSEC, or Security+ preferred.<br></li><li>Other relevant cybersecurity, cloud security, or architecture certifications considered.<br></li></ul><b><i><span>Proficiency in English &amp; Arabic is required.</span></i></b><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Cybersecurity Certification Consultant is responsible for leading and executing certification assessment activities to evaluate organizations compliance with national and international cybersecurity and information security standards. The role ensures fair, consistent, and objective certification decisions while overseeing assessment teams, managing certification cases, and maintaining the integrity of the certification process. It also contributes to developing certification methodologies, tools, and frameworks aligned with regulatory and accreditation requirements. Key Responsibilities : Delivery of certification services Senior Information Security / Cyber Security Assessor is responsible for the day to day certification application assessment review, validation Manage the team and assign the cases Maintain detailed and organize records of the certification process, ensuring accuracy and completeness Ensuring that the highest standards of competence and impartiality are maintained, and that consistency is achieved across certification activities Review different organizations Information Security / Cyber Security compliance to national or international standards and best practices in Information Security / Cyber Security Evaluate the design and operating effectiveness of Information Security / Cyber Security controls Document observations/findings in such a manner that they are clearly understandable and traceable and are based on objective evidence Develop and maintain certification procedures and required tools based on National Information Security Compliance framework Maintain impartiality, confidentiality and to declare any potential conflicts of interest that might jeopardize an objective assessment as required Develop measurement and compliance mechanisms &amp; tools to monitor improvements Provide a recommendation on the outcome of an assessment Stay up to date with the latest developments in security, emerging threats, and evolving technology to ensure the certification process remains relevant Conduct efficient and effective Cyber Security risk assessments and Information Security / Cyber Security audit procedures Develop and deliver internal training and workshop to upscale and build Information Security / Cyber Security, compliance, assurance and audit capabilities within the team. Manage the external communication during the audit: from the application till the issue of decision</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Information Systems, Cyber Security, or equivalent.</li><li>Minimum 20 years of professional experience in IT / Information Security / Cyber Security.</li><li>At least 4 years of experience as a senior auditor, assessor, or in cybersecurity risk/security management roles.</li><li>Experience in cybersecurity consulting or implementation aligned with national/international standards is an advantage.</li><li>Certifications (Preferred) CISSP, CISA, CISM, CRISC, ISO 27001 Lead Auditor/Implementer, or equivalent certifications.</li><li>Technical Skills Strong knowledge of cybersecurity risk assessment and audit methodologies. Expertise in security frameworks and standards (ISO 27001, NIST, NIA, CSF, etc.). Understanding of certification and accreditation standards (ISO/IEC 17021, 17024, 17065, 17006, ISO 19011, ISA, ITAF). Hands-on experience in information security auditing and assurance. Strong awareness of evolving cybersecurity threats and technologies.</li><li>Core Skills Excellent analytical, evaluation, and problem-solving abilities. Strong technical report writing and documentation skills. Ability to interpret compliance frameworks and certification criteria objectively. Excellent communication and presentation skills in English (written and verbal). Experience delivering training and workshops across government and private sectors.</li><li>Behavioral Competencies High attention to detail and ability to work under pressure and tight deadlines. Strong interpersonal and stakeholder management skills. Ability to work independently with high levels of professionalism and integrity. Capability to manage multiple assignments and cross-functional teams effectively. Commitment to impartiality, confidentiality, and ethical assessment practices.</li><li>Language: English (required)</li><li>Availability: As soon as possible</li><li>The contract duration is 12 months, with the possibility of extension based on departmental requirements.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The HRIS Specialist is responsible for maintaining human resource information management systems in the organization and perform a variety of day-to-day administrative Human Resource Information System (HRIS) functions ensuring data integrity and the processing and reporting of HR data. This role will handle problems and non-routine situations by determining the approach or action to take and interpret guidelines, procedures, policies, and practices..</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Works with HR Operations and HRIS to identify ways to reduce errors in data entry and assist in implementing improved processes/systems.</p><br> <p>Partners with other HR system stakeholders to streamline process and offer technical solutions to increase data integrity and process efficiency.</p><br> <p>Collects and translates business requirements, performs gap analysis, designs communication and training, prepares and executes testing system testing to ensure alignment of business requirements.</p><br> <p>Provides input for designing and maintaining system configurations and specifications, and collaborates with corporate functional and technical teams to review, research and recommend updates and fixes for HR systems.</p><br> <p>Recommends and establishes efficient processes and procedures internally to ensure proper handling of HR transactions, and documents within the departments established guidelines</p><br> <p>Ensures accuracy and integrity of all data entered, maintains data in HRIS systems and databases and assures information is available on a timely basis</p><br> <p>Conducts data analysis on HR data such as compensation, classification, employment, employee relations, and/or benefits data as directed</p><br> <p>Conducts troubleshoot system issues and provide technical support to end users</p><br> <p>Provides content expertise for new system implementations and upgrades. Acts as primary contact with outside organizations or functions to respond to technical questions on HR data.</p><br> <p>Provides day to day systems support including troubleshooting data and systems issues, recommending solutions and implementing enhancements and fixes in systems per change control guidelines</p><br> <p>Manages the data integrity, system testing, report writing, and process improvement opportunities</p><br> <p>Provides feedback on ways to improve the utilization of the HRIS System to improve the efficiency of data flow</p><br> <p>Develops and maintains standardized work processes, user guides and other documentation</p><br> <p>Maintains proper configuration in HR systems, including business rules and workflow</p><br> <p>Maintains organization standards by adhering to Company policies and conferring with IT specialists with high level of integrity.</p><br> <p>Maintain HR systems security for both internal HR and departmental users.</p><br> <p>Track and update security log, question security requests for appropriateness</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Extensive experience in SuccessFactors Employee Central , LMS, RCM , Onboarding 1.0 , Offboarding 1.0, Succession Planning and Career Development.</p><br> <p>Must have advanced Excel and statistical analysis skills.</p><br> <p>Working knowledge of system implementations and data migration projects is desirable.</p><br> <p>Working knowledge of system integrations (APIs) is required.</p><br> <p>Working knowledge of Power BI or other data visualization tools is desirable.</p><br> <p>Experience within a HR environment is desirable.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>HR Business Process L3<br>Digital Integration L3<br>Data Analytics L3<br>Agility<br>SAP ERP Human Resources L3<br>AI Fluency<br>HR Systems Consulting L3<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Information Technology or any Related Technical Certificates<br><br><br><br> </div>