وظائف مؤهلات عليا في قطر
١١٧ وظائف شاغرة
<h2 class="h5">Job description</h2>
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Job Purpose Summary <br> <p><span>The incumbent is mainly responsible for providing various cash based services to customers over the counter in an efficient, courteous and error-free manner, and based on seniority to replace the Head Teller during his absence</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions <br> <p><strong><span>A. Shareholder & Financial:</span></strong></p><br><p><span>- Carry out branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets.</span></p><br><p><span>- Implements KPI’s and best practices for Senior Teller</span></p><br><p><span>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</span></p><br><p><span>- Act within the limits of the powers delegated to the incumbent.</span></p><br><p><strong><span>B. Customer (Internal & External):</span></strong></p><br><p><span>- Ensure customer satisfaction all times by providing cash services in the most expeditious manner.</span></p><br><p><span>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</span></p><br><p><span>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</span></p><br><p><span>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</span></p><br><p><span>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><p><span>- Process transactions (cash, checks, remittance requests, credit card and loan payments etc) in compliance with the approved policies/ procedures and the applicable regulatory guidelines.</span></p><br><p><span>- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.</span></p><br><p><span>- Identify suitable opportunities to cross-sell products or services offered to customers.</span></p><br><p><span>- Authorize transactions within the range delegated to the incumbent.</span></p><br><p><span>- Forward all clearing items and remittance requests received from customers to the concerned department/ unit within Group Infrastructure for processing.</span></p><br><p><span>- Balance currency, coin, and checks in cash drawers and prepare the requisite report at the end of the day.</span></p><br><p><span>- Ensure all unresolved queries with respect to specific transactions and concerns are brought to the attention of the Officer in Charge.</span></p><br><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><p><span>- Possess working knowledge of functions to be performed in the teller area and related risks together with a working knowledge of operations and controls.</span></p><br><p><span>- Identify related areas for professional development of self and act accordingly.</span></p><br><p><span>- Provide training to the team of tellers as and when needed and solve difficulties beyond their expertise.</span></p><br><p><span>- Seek out opportunities to remain current with all developments in professional field.</span></p><br> <br> <br><br> Education and Experience Requirements <br> <p><span>- Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</span></p><br><p><span>- At least 2 years of relevant experience, preferably within a highly rated international bank.</span></p><br> <br> <br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is mainly responsible for marketing the Retail Bank’s products and services – to meet assigned targets specifically for a single line of business, besides cross selling other products and services of the Retail Bank to meet customer needs. The Associate is responsible for providing efficient, friendly and quality service to customers; answering queries & encouraging them to increase their business with the Retail Bank.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively market the Retail Bank’s products to increase sales volume and profitability, and to achieve or exceed set targets and goals. Cross selling of Retail Bank products and services to help increase market share and associated revenue / profit goals. Implements KPI’s and best practices for Associate, Domestic Sales Center Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. To visit the customers at their convenience either at their office / residence to market the bank’s products and obtain complete documentation, without the need for the customer to visit the bank. Attends and resolves all customer queries within the specified TAT to ensure customer satisfaction. To convey customer feedback on products and services including issues faced & enhancements recommended, to the Manager / Assistant Manager. Create and maintain strong networking relationship with key contacts in the HR and Finance function of ministries & private companies in our approved list of companies. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): To ensure that the application forms are accurately filled and that all required supporting documentation are provided to minimize discrepancies. To submit all completed applications to the Manager Supervisor. Act as the first point of contact especially for new customers, answer their queries and provide information about various products and services offered by the Retail Bank. Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards, loans etc. Coordinate with operations staff on an “as is needed” basis to ensure smooth operations, and timely and friendly service delivery. Refer to Direct Sales Supervisor for assistance in replying to any unresolved queries from customers. To submit periodic reports to their Sales Supervisor on calls made and their recommendations on how to grow the business volumes. To monitor the customer service standards operational for Retail Bank and look for creative ways to improve service delivery. Ensure compliance to internal service quality standards and compliance to audit requirements Learning & Knowledge: To have complete and updated knowledge of the key features & benefits of all the QNB Retail products & services (including special promotions) especially for those marketed through the Sales channel. Attend all training programs organized by the Bank & also any specified training deemed to be applicable for effective performance of their job function. Maintain thorough knowledge of competitor products, pricing, market activity, and ensure that market intelligence is passed on to the Manager / Assistant Manager by active participation in weekly sales meetings. Identify related areas for professional development of self.<br><br>Education And Experience Requirements<br><br> Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) No years of experience required<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport ID Card Education Certificate Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is mainly responsible for marketing the Retail Bank’s products and services – to meet assigned targets specifically for a single line of business, besides cross selling other products and services of the Retail Bank to meet customer needs. The Associate is responsible for providing efficient, friendly and quality service to customers; answering queries & encouraging them to increase their business with the Retail Bank.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively market the Retail Bank’s products to increase sales volume and profitability, and to achieve or exceed set targets and goals. Cross selling of Retail Bank products and services to help increase market share and associated revenue / profit goals. Implements KPI’s and best practices for Associate, Domestic Sales Center Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. To visit the customers at their convenience either at their office / residence to market the bank’s products and obtain complete documentation, without the need for the customer to visit the bank. Attends and resolves all customer queries within the specified TAT to ensure customer satisfaction. To convey customer feedback on products and services including issues faced & enhancements recommended, to the Manager / Assistant Manager. Create and maintain strong networking relationship with key contacts in the HR and Finance function of ministries & private companies in our approved list of companies. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): To ensure that the application forms are accurately filled and that all required supporting documentation are provided to minimize discrepancies. To submit all completed applications to the Manager Supervisor. Act as the first point of contact especially for new customers, answer their queries and provide information about various products and services offered by the Retail Bank. Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards, loans etc. Coordinate with operations staff on an “as is needed” basis to ensure smooth operations, and timely and friendly service delivery. Refer to Direct Sales Supervisor for assistance in replying to any unresolved queries from customers. To submit periodic reports to their Sales Supervisor on calls made and their recommendations on how to grow the business volumes. To monitor the customer service standards operational for Retail Bank and look for creative ways to improve service delivery. Ensure compliance to internal service quality standards and compliance to audit requirements Learning & Knowledge: To have complete and updated knowledge of the key features & benefits of all the QNB Retail products & services (including special promotions) especially for those marketed through the Sales channel. Attend all training programs organized by the Bank & also any specified training deemed to be applicable for effective performance of their job function. Maintain thorough knowledge of competitor products, pricing, market activity, and ensure that market intelligence is passed on to the Manager / Assistant Manager by active participation in weekly sales meetings. Identify related areas for professional development of self.<br><br>Education And Experience Requirements<br><br> Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) No years of experience required<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport ID Card Education Certificate Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is mainly responsible for marketing the Retail Bank’s products and services – to meet assigned targets specifically for a single line of business, besides cross selling other products and services of the Retail Bank to meet customer needs. The Associate is responsible for providing efficient, friendly and quality service to customers; answering queries & encouraging them to increase their business with the Retail Bank.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively market the Retail Bank’s products to increase sales volume and profitability, and to achieve or exceed set targets and goals. Cross selling of Retail Bank products and services to help increase market share and associated revenue / profit goals. Implements KPI’s and best practices for Associate, Domestic Sales Center Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. To visit the customers at their convenience either at their office / residence to market the bank’s products and obtain complete documentation, without the need for the customer to visit the bank. Attends and resolves all customer queries within the specified TAT to ensure customer satisfaction. To convey customer feedback on products and services including issues faced & enhancements recommended, to the Manager / Assistant Manager. Create and maintain strong networking relationship with key contacts in the HR and Finance function of ministries & private companies in our approved list of companies. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): To ensure that the application forms are accurately filled and that all required supporting documentation are provided to minimize discrepancies. To submit all completed applications to the Manager Supervisor. Act as the first point of contact especially for new customers, answer their queries and provide information about various products and services offered by the Retail Bank. Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards, loans etc. Coordinate with operations staff on an “as is needed” basis to ensure smooth operations, and timely and friendly service delivery. Refer to Direct Sales Supervisor for assistance in replying to any unresolved queries from customers. To submit periodic reports to their Sales Supervisor on calls made and their recommendations on how to grow the business volumes. To monitor the customer service standards operational for Retail Bank and look for creative ways to improve service delivery. Ensure compliance to internal service quality standards and compliance to audit requirements Learning & Knowledge: To have complete and updated knowledge of the key features & benefits of all the QNB Retail products & services (including special promotions) especially for those marketed through the Sales channel. Attend all training programs organized by the Bank & also any specified training deemed to be applicable for effective performance of their job function. Maintain thorough knowledge of competitor products, pricing, market activity, and ensure that market intelligence is passed on to the Manager / Assistant Manager by active participation in weekly sales meetings. Identify related areas for professional development of self.<br><br>Education And Experience Requirements<br><br> Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) No years of experience required<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport ID Card Education Certificate Birth Certificate
<h2 class="h5">Job description</h2>
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Job Purpose Summary: <br> <p><span>This section’s primary responsibility is to make sure that all Bonds/Securities/IRS Options, transactions have correctly been entered in the system – verified with Reuter/Email confirmations –The payment instructions are correctly entered as per SSI and Reuter confirmation – and the payment has been made in time – and the inward interbank Vostro payment orders from Vostro banks have been accurately processed from Financial Institutions Vostro accounts. Interest Accruals, amortization of Premium/Discount accurately done. Monitor the transactions from Risk point of view to make sure there are no processing lapses. Supervise the workflow and make sure all transactions done by Front Office have been accurately processed.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder & Financial: </span></strong></p><br><p><span>- 45 Billion QAR Volume of business per annum</span></p><br><p><span>- Cover Money settlement of Market; Foreign Exchange Capital Market </span></p><br><p><span>- Implements KPI’s and best practices for Vice President Capital Market and Investment Operations</span></p><br><p><span>- Assist SVP, Treasury Operations in the annual budgeting and business plan process and the subsequent monitoring thereof.</span></p><br><p><span>- Control all financial reporting to other departments for all Treasury Products.</span></p><br><p><span>- In addition to supervising Management of huge investment portfolio of the bank. Monitor about QAR120MIO monthly average income on the portfolio. Ensure accurate recording of Derivative products profit and loss account</span></p><br><p><span>- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</span></p><br><p><span>- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</span></p><br><p><strong><span>B. Customer (Internal and External)</span></strong></p><br><p><span>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</span></p><br><p><span>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</span></p><br><p><span>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</span></p><br><p><span>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><p><span>- Undertake supervisory review, manage all transaction flows & ensure that dealing room transactions have entered the system in an accurate & timely -manner.</span></p><br><p><span>- Ensure Development of a team that understands the process & workflow and can deliver results accurately.</span></p><br><p><span>- Ensure all treasury capital market transactions are processed and Authorized</span></p><br><p><span>- Ensure all the interbank vostro payment orders are processed and authorized.</span></p><br><p><span>- Ensure that all vostro bank accounts have been updated in EPH payment system.</span></p><br><p><span>- Supervise Nostro, Vostro & Treasury Customer transfers.</span></p><br><p><span>- Supervise Reconciliation routines for deal ticket and associated media.</span></p><br><p><span>- Ensure that end day reports are daily produced.</span></p><br><p><span>- Maintain a shift schedule to cover the Treasury timings.</span></p><br><p><span>- Help in responding/ Solving any customers or other Banks issues promptly and refer any unavoidable delays directly to higher authorities.</span></p><br><p><span>- Adhere to Bank policy handling all Capital and FI Transactions.</span></p><br><p><span>- Make sure all transactions have been properly approve and booked in the system.</span></p><br><p><span>- Custody accounts periodically monitored and compared with the book to ensure Bank’s exposure is in line with bank policy.</span></p><br><p><span>- Interest receipt/payments are accurately and professionally monitored and accounting entries being correctly recorded.</span></p><br><p><span>- Market Price is timely updated in the system for Fair Value exposure of the bank as per Central Bank Policy</span></p><br><p><span>- Excellent knowledge of all Custodian Systems such as Euro-clear; Cedel and others </span></p><br><p><span>- Respond to Financial Control queries with regards to variances and P/L and Accruals & Financial Institution queries related to vostro accounts.</span></p><br><p><span>- Handle External and Internal Auditors to their satisfaction.</span></p><br><p><span>- Physical verification of the deals with Custodian and Bank’s GL.</span></p><br><p><span>- Ensure Periodical Reporting to the management and Central Bank as per policy.</span></p><br><p><span>- Supervise Staff: Ensure coordination amongst Section staff and coordination with other sections as Section Head</span></p><br><p><span>- Support International Branches & subsidiaries </span></p><br><p><span>- Continuous Improvement:</span></p><br><p><span>- Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</span></p><br><p><span>- Identify and encourage people to adopt practices better than the industry standard. </span></p><br><p><span>- Continuously encourage and recognise the importance of thinking out-of-the-box within the team. </span></p><br><p><span>- Encourage, solicit and reward innovative ideas even in day-to-day issues.</span></p><br><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><p><span>- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</span></p><br><p><span>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</span></p><br><p><span>- Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.</span></p><br><p><span>- Proactively identify areas for professional development of self and undertake development activities.</span></p><br><p><span>- Seek out opportunities to remain current with all developments in professional field.</span></p><br> <br> <br><br> Education/Experience Requirements: <br> <p><span>- Bachelors University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred</span></p><br><p><span>- At least 12 years of relevant experience, preferably within a highly rated international bank.</span></p><br><p><span>- Well developed negotiation skills.</span></p><br><p><span>- Ability to work under pressure </span></p><br><p><span>- High level of accuracy </span></p><br><p><span>- Adequate knowledge of word processing and spreadsheet software.</span></p><br><p><span>- Self-motivated.</span></p><br><p><span>- Deputize SVP Treasury Operations </span></p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
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Job Summary <br> <p>Execute orders (equity, fixed income or otherwise mandated) on behalf of the HNI clients (domestic and foreign) based on their instructions, while adhering to the policies and procedures in place by QNBFS, the exchanges and the regulators.</p><br> <br> <br><br> Main Responsibilities <br> <p><strong>A. Financial & Share Holders</strong></p><br><p>- Operate within the target departmental Budgets</p><br><p>- Achieve targets through service excellence in trading and articulate information dissemination</p><br><p>- Work closely with Sales in order to scout and acquire new clients, locally, and regionally</p><br><p>- Implements KPI’s and best practices for Associate HNI Trading Brokering</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p><strong>B. Customer (Internal & External):</strong></p><br><p>- Buy and sell securities on behalf of HNI clients.</p><br><p>- Execute orders from HNI clients/call center executive/front desk via any form of authorized communication channel.</p><br><p>- Document orders and transactions regarding trading activities.</p><br><p>- Maintain solid client relationships by providing factual market intelligence in all the markets where QNBFS is active without providing investment advice.</p><br><p>- Provide pre and post market updates to clients</p><br><p>- Maintain a high standard of professional service to all clients creating a differentiating factor between QNBFS and competitors.</p><br><p>- Perform trades manually on QE system in the event of OMS breakdown (After taking the required approvals)</p><br><p>- Resolve customer queries / complaints.</p><br><p>- Report any trading errors done by to the SVP Trading.</p><br><p>- In case of customer dispute escalation, inform the VP HNI Trading of disputes as the 1st level of escalation.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Assist the sales department in converting leads of HNI clients by marketing the brokerage and advisory services and capabilities in all active markets and successfully presenting the service offerings of QNBFS and their value proposition</p><br><p>- Ensure adherence to legal, compliance and risk management policies and procedures and regulations</p><br><p>- Ensuring efficient and professional management of orders, execution of transactions and reporting of trades.</p><br><p>- Assist in the development of the trading desk’s policies and procedures.</p><br><p>- Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.</p><br><p><strong>D. Learning & Knowledge:</strong></p><br><p>- Constantly enhance brokerage capabilities to cover local, regional and international markets.</p><br><p>- Keeping abreast with the product knowledge and assist in developing market intelligence.</p><br><p>- Undertaking programs and courses as per the regulatory requirements.</p><br><p>- Undergo online training programs as provided by the Organization.</p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education and Experience Requirements <br> <p>- University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.</p><br><p>- CISI- Introduction to Securities and QFMA Rules and Regulations.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
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Job Summary: <br> <p>The incumbent will be responsible for providing various MIS reports on a timely manner to support management for their decision-making processes, coordination of external auditor/regulatory requirements and also to monitor business performance closely and take necessary actions. The incumbent will pprovide and support management with regular reports on progress towards special projects, targets, flagging variations and performing initial checks on reasons for under/over achievement on a case-by-case basis.</p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong>A. Shareholder & Financial:</strong></p><br><p>- Perform and support in the preparation of impact assessment as a result of new or changes to International Financial Reporting Standards (IFRS) and the effect on QNB Group financial position and financial performance </p><br><p>- Support IFRS transition projects in coordination with other cross functional departments </p><br><p>- Support tax compliance projects (example) implementation of VAT </p><br><p>- Support external auditor expectations and other advisory consultants </p><br><p>- Support regulatory reviews and inspections, if any. </p><br><p>- Support the annual or periodical update of bank’s Medium Term Note Programme established in various international jurisdictions. </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </p><br><p>- Act within the limits of the powers delegated to the incumbent. Assist in the preparation of quarterly and annual financial reporting timetable for external reporting. </p><br><p>- Assist in the preparation of annual QCB pack for QCB approval of audited financial statements. </p><br><p>- Implements KPI’s and best practices for Assistant Manager, Financial Business Support role. </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent.</p><br><p><strong>B. Customer (Internal & External):</strong></p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. </p><br><p>- Liaise with the Group’s IT Department to ensure MIS/ALCO reporting needs of the department are timely resolved/attended to, to the extent these are dependent on required system enhancements. </p><br><p>- Assist in the provision of timely and accurate information to the external and internal auditors and the Compliance function as and when required. </p><br><p>- Assist in the provision of timely and value added business support required from GFCD by other departments, branches and subsidiaries etc. </p><br><p>- Assist in the provision of timely reporting to Ministry of Finance and other regulators that may be requested from time to time. </p><br><p>- Support in the preparation of IFRS accounting conclusion memos and take steps to update/amend relevant policy and procedures within the bank’s accounting policies document.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Support in the development and enhancement of MIS tools and techniques to enable the management/the Board to monitor business performance closely and take timely corrective actions. </p><br><p>- Support in the oversight of financial analysis process and provide business support services to the branches and subsidiaries. </p><br><p>- Oversee the preparation and the timely communication of the quarterly and annual reporting cycles. </p><br><p>- Spearhead the preparation of variance analysis and exception reports for related management reviews, ensure efficient and smooth running of the data consolidation and report distribution processes.</p><br><p>- Ensure the preparation of segmental reports and submit the same to the management on periodic basis. </p><br><p>- Assist and/or participate in projects, as and when required. (example) Financial Due Diligence projects etc.</p><br><p>- Support in the analysis of M&A proposals and assess their impact on the Group’s balance sheet whenever a potential target is identified by Group Strategy or International Banking. </p><br><p>- Identify requirements for updating the MIS and other Risk Management systems and lead on the implementation. </p><br><p>- Review rating agency reports and support in the provision of data to rating agencies and other regulators. </p><br><p>- Support in the analysis of structured repo products and their internal reporting to senior management. </p><br><p>- Support in P&L income and expense analysis and monthly balance sheet proofing exercise.</p><br> <br> <br><br> Education & Experience Requirements: <br> <p>- Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) </p><br><p>- At least 4 years of relevant experience, preferably within a highly rated international bank. </p><br><p>- Chartered Accountancy, CPA, or ACCA qualified with a minimum of 2 years post qualifying experience.</p><br> <br> <br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP International Retail and AVP International Retail Country Liaison in delivering the Strategy/Plans by acting as the focal point for the designated country. The incumbent will pro-actively manage the relationships with the Retail Head of the designated country and provide support in a timely and efficient manner. The incumbent will facilitate resolution of pending problems, and act as enabler for new requirements by working closely with the Group Retail Businesses and Group Support Divisions. The incumbent will track and provide performance updates to SVP International Retail and the AVP International Country Liaison relating to the Business Plans / KPIs of the designated country.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively assist in the implementation of the strategies, products and services, systems, marketing communications and plans to achieve all volume, revenue, and profit targets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison. Proactively support in meeting target budgets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison (Cluster). with Group Retail’s overall strategy and in coordination with SVP International Retail and AVP International Retail Country Liaison. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Implements KPI’s and best practices for Senior Associate International Retail Country Liaison Customer (Internal & External): Coordinate and liaise activities with Group Retail Businesses and Group Support to provide support to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison Maintain a focal ‘one point of contact’ to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. Ensuring timely and efficient support with high level of professionalism and friendly approach to meeting their needs and resolving their queries and value proposition. Build and maintain strong and effective relationship with the all other related functions / units to achieve goals/objectives of the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison. Manage the development & subsequent implementation and migration of Retail Banking best practices across the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Monitor the SLA, TAT performance between the designated country within the Asia, Europe, Africa, Middle East cluster and the Group Retail Businesses & Group Support Units to ensure effectiveness of the Hub & Spoke model. Ability to review the Management and Business Information reports to appraise on the performance of the designated country in coordination with the SVP International Retail and AVP International Retail Country Liaison. Learning & Knowledge: Ability to Possess good understanding of the Group Retail Bank’s Strategy, Business Plans and KPIs with a good knowledge of the business and needs of the designated countries. Proactively identify areas for professional development of self and undertake development activities.<br><br>Education And Experience Requirements<br><br> Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), At least 2 years of relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP International Retail and AVP International Retail Country Liaison in delivering the Strategy/Plans by acting as the focal point for the designated country. The incumbent will pro-actively manage the relationships with the Retail Head of the designated country and provide support in a timely and efficient manner. The incumbent will facilitate resolution of pending problems, and act as enabler for new requirements by working closely with the Group Retail Businesses and Group Support Divisions. The incumbent will track and provide performance updates to SVP International Retail and the AVP International Country Liaison relating to the Business Plans / KPIs of the designated country.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively assist in the implementation of the strategies, products and services, systems, marketing communications and plans to achieve all volume, revenue, and profit targets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison. Proactively support in meeting target budgets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison (Cluster). with Group Retail’s overall strategy and in coordination with SVP International Retail and AVP International Retail Country Liaison. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Implements KPI’s and best practices for Senior Associate International Retail Country Liaison Customer (Internal & External): Coordinate and liaise activities with Group Retail Businesses and Group Support to provide support to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison Maintain a focal ‘one point of contact’ to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. Ensuring timely and efficient support with high level of professionalism and friendly approach to meeting their needs and resolving their queries and value proposition. Build and maintain strong and effective relationship with the all other related functions / units to achieve goals/objectives of the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison. Manage the development & subsequent implementation and migration of Retail Banking best practices across the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Monitor the SLA, TAT performance between the designated country within the Asia, Europe, Africa, Middle East cluster and the Group Retail Businesses & Group Support Units to ensure effectiveness of the Hub & Spoke model. Ability to review the Management and Business Information reports to appraise on the performance of the designated country in coordination with the SVP International Retail and AVP International Retail Country Liaison. Learning & Knowledge: Ability to Possess good understanding of the Group Retail Bank’s Strategy, Business Plans and KPIs with a good knowledge of the business and needs of the designated countries. Proactively identify areas for professional development of self and undertake development activities.<br><br>Education And Experience Requirements<br><br> Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), At least 2 years of relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP International Retail and AVP International Retail Country Liaison in delivering the Strategy/Plans by acting as the focal point for the designated country. The incumbent will pro-actively manage the relationships with the Retail Head of the designated country and provide support in a timely and efficient manner. The incumbent will facilitate resolution of pending problems, and act as enabler for new requirements by working closely with the Group Retail Businesses and Group Support Divisions. The incumbent will track and provide performance updates to SVP International Retail and the AVP International Country Liaison relating to the Business Plans / KPIs of the designated country.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively assist in the implementation of the strategies, products and services, systems, marketing communications and plans to achieve all volume, revenue, and profit targets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison. Proactively support in meeting target budgets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison (Cluster). with Group Retail’s overall strategy and in coordination with SVP International Retail and AVP International Retail Country Liaison. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Implements KPI’s and best practices for Senior Associate International Retail Country Liaison Customer (Internal & External): Coordinate and liaise activities with Group Retail Businesses and Group Support to provide support to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison Maintain a focal ‘one point of contact’ to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. Ensuring timely and efficient support with high level of professionalism and friendly approach to meeting their needs and resolving their queries and value proposition. Build and maintain strong and effective relationship with the all other related functions / units to achieve goals/objectives of the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison. Manage the development & subsequent implementation and migration of Retail Banking best practices across the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Monitor the SLA, TAT performance between the designated country within the Asia, Europe, Africa, Middle East cluster and the Group Retail Businesses & Group Support Units to ensure effectiveness of the Hub & Spoke model. Ability to review the Management and Business Information reports to appraise on the performance of the designated country in coordination with the SVP International Retail and AVP International Retail Country Liaison. Learning & Knowledge: Ability to Possess good understanding of the Group Retail Bank’s Strategy, Business Plans and KPIs with a good knowledge of the business and needs of the designated countries. Proactively identify areas for professional development of self and undertake development activities.<br><br>Education And Experience Requirements<br><br> Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), At least 2 years of relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP International Retail and AVP International Retail Country Liaison in delivering the Strategy/Plans by acting as the focal point for the designated country. The incumbent will pro-actively manage the relationships with the Retail Head of the designated country and provide support in a timely and efficient manner. The incumbent will facilitate resolution of pending problems, and act as enabler for new requirements by working closely with the Group Retail Businesses and Group Support Divisions. The incumbent will track and provide performance updates to SVP International Retail and the AVP International Country Liaison relating to the Business Plans / KPIs of the designated country.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively assist in the implementation of the strategies, products and services, systems, marketing communications and plans to achieve all volume, revenue, and profit targets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison. Proactively support in meeting target budgets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison (Cluster). with Group Retail’s overall strategy and in coordination with SVP International Retail and AVP International Retail Country Liaison. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Implements KPI’s and best practices for Senior Associate International Retail Country Liaison Customer (Internal & External): Coordinate and liaise activities with Group Retail Businesses and Group Support to provide support to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison Maintain a focal ‘one point of contact’ to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. Ensuring timely and efficient support with high level of professionalism and friendly approach to meeting their needs and resolving their queries and value proposition. Build and maintain strong and effective relationship with the all other related functions / units to achieve goals/objectives of the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison. Manage the development & subsequent implementation and migration of Retail Banking best practices across the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Monitor the SLA, TAT performance between the designated country within the Asia, Europe, Africa, Middle East cluster and the Group Retail Businesses & Group Support Units to ensure effectiveness of the Hub & Spoke model. Ability to review the Management and Business Information reports to appraise on the performance of the designated country in coordination with the SVP International Retail and AVP International Retail Country Liaison. Learning & Knowledge: Ability to Possess good understanding of the Group Retail Bank’s Strategy, Business Plans and KPIs with a good knowledge of the business and needs of the designated countries. Proactively identify areas for professional development of self and undertake development activities.<br><br>Education And Experience Requirements<br><br> Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), At least 2 years of relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose Summary <br> <p><span>Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the CapEx planning exercise.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions <br> <p><strong><span>A. Shareholder & Financial:</span></strong></p><br><p><span>- Align the annual business plan with the bank’s strategic objectives</span></p><br><p><span>- Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making. </span></p><br><p><span>- Implements KPI’s and best practices for Senior Manager, Corporate Planning.</span></p><br><p><span>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</span></p><br><p><span>- Act within the limits of the powers delegated to the incumbent.</span></p><br><p><strong><span>B. Customer (Internal & External):</span></strong></p><br><p><span>- Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis</span></p><br><p><span>- Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning</span></p><br><p><span>- Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning</span></p><br><p><span>- Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs</span></p><br><p><span>- Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning</span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><p><span>- Manage the coordination of the Group’s corporate planning initiatives</span></p><br><p><span>- Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk)</span></p><br><p><span>- Ensure alignment and consistency across all business plans on a Group-wide level</span></p><br><p><span>- Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management</span></p><br><p><span>- Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management</span></p><br><p><span>- Closely align with Financial Control to support input for financial KPIs</span></p><br><p><span>- Closely align with Group Risk to support input for risk related KPIs </span></p><br><p><span>- Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary</span></p><br><p><span>- Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning</span></p><br><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><p><span>- Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach</span></p><br><p><span>- Identify related areas for professional self-development </span></p><br><p><strong><span>E. Legal, Regulatory, and Risk Framework Responsibilities:</span></strong></p><br><p><span>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy)</span></p><br><p><span>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks</span></p><br><p><span>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements</span></p><br><p><span>- Maintain appropriate knowledge to ensure full qualification to undertake the role</span></p><br><p><span>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</span></p><br><p><span>- Attend mandatory (internal and external) seminars as instructed by the Bank</span></p><br> <br> <br><br> Education & Experience Requirements <br> <p><span>- Bachelor degree University graduate, Master’s degree is an advantage </span></p><br><p><span>- At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution</span></p><br><p><span>- Business and/ or functional experience or exposure</span></p><br><p><span>- Previous experience in a corporate planning and performance management role</span></p><br><p><span>- Awareness of a management consulting approach (previous role in such is an advantage)</span></p><br><p><span>- Experience with performance management, balance scorecard approach and management of information systems (MIS)</span></p><br><p><span>- Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution</span></p><br><p><span>- Well-developed numerical, analytical, evaluation skills</span></p><br> <br> <br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>Execute orders (equity, fixed income or otherwise mandated) on behalf of the HNI clients (domestic and foreign) based on their instructions, while adhering to the policies and procedures in place by QNBFS, the exchanges and the regulators.<br><br>Main Responsibilities<br><br> Financial & Share Holders Operate within the target departmental Budgets Achieve targets through service excellence in trading and articulate information dissemination Work closely with Sales in order to scout and acquire new clients, locally, and regionally Implements KPI’s and best practices for Associate HNI Trading Brokering Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Customer (Internal & External): Buy and sell securities on behalf of HNI clients. Execute orders from HNI clients/call center executive/front desk via any form of authorized communication channel. Document orders and transactions regarding trading activities. Maintain solid client relationships by providing factual market intelligence in all the markets where QNBFS is active without providing investment advice. Provide pre and post market updates to clients Maintain a high standard of professional service to all clients creating a differentiating factor between QNBFS and competitors. Perform trades manually on QE system in the event of OMS breakdown (After taking the required approvals) Resolve customer queries / complaints. Report any trading errors done by to the SVP Trading. In case of customer dispute escalation, inform the VP HNI Trading of disputes as the 1st level of escalation. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Assist the sales department in converting leads of HNI clients by marketing the brokerage and advisory services and capabilities in all active markets and successfully presenting the service offerings of QNBFS and their value proposition Ensure adherence to legal, compliance and risk management policies and procedures and regulations Ensuring efficient and professional management of orders, execution of transactions and reporting of trades. Assist in the development of the trading desk’s policies and procedures. Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard. Learning & Knowledge: Constantly enhance brokerage capabilities to cover local, regional and international markets. Keeping abreast with the product knowledge and assist in developing market intelligence. Undertaking programs and courses as per the regulatory requirements. Undergo online training programs as provided by the Organization. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. CISI- Introduction to Securities and QFMA Rules and Regulations.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for providing various MIS reports on a timely manner to support management for their decision-making processes, coordination of external auditor/regulatory requirements and also to monitor business performance closely and take necessary actions. The incumbent will pprovide and support management with regular reports on progress towards special projects, targets, flagging variations and performing initial checks on reasons for under/over achievement on a case-by-case basis.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Perform and support in the preparation of impact assessment as a result of new or changes to International Financial Reporting Standards (IFRS) and the effect on QNB Group financial position and financial performance Support IFRS transition projects in coordination with other cross functional departments Support tax compliance projects (example) implementation of VAT Support external auditor expectations and other advisory consultants Support regulatory reviews and inspections, if any. Support the annual or periodical update of bank’s Medium Term Note Programme established in various international jurisdictions. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Assist in the preparation of quarterly and annual financial reporting timetable for external reporting. Assist in the preparation of annual QCB pack for QCB approval of audited financial statements. Implements KPI’s and best practices for Assistant Manager, Financial Business Support role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. Liaise with the Group’s IT Department to ensure MIS/ALCO reporting needs of the department are timely resolved/attended to, to the extent these are dependent on required system enhancements. Assist in the provision of timely and accurate information to the external and internal auditors and the Compliance function as and when required. Assist in the provision of timely and value added business support required from GFCD by other departments, branches and subsidiaries etc. Assist in the provision of timely reporting to Ministry of Finance and other regulators that may be requested from time to time. Support in the preparation of IFRS accounting conclusion memos and take steps to update/amend relevant policy and procedures within the bank’s accounting policies document. Internal (Processes, Products, Regulatory): Support in the development and enhancement of MIS tools and techniques to enable the management/the Board to monitor business performance closely and take timely corrective actions. Support in the oversight of financial analysis process and provide business support services to the branches and subsidiaries. Oversee the preparation and the timely communication of the quarterly and annual reporting cycles. Spearhead the preparation of variance analysis and exception reports for related management reviews, ensure efficient and smooth running of the data consolidation and report distribution processes. Ensure the preparation of segmental reports and submit the same to the management on periodic basis. Assist and/or participate in projects, as and when required. (example) Financial Due Diligence projects etc. Support in the analysis of M&A proposals and assess their impact on the Group’s balance sheet whenever a potential target is identified by Group Strategy or International Banking. Identify requirements for updating the MIS and other Risk Management systems and lead on the implementation. Review rating agency reports and support in the provision of data to rating agencies and other regulators. Support in the analysis of structured repo products and their internal reporting to senior management. Support in P&L income and expense analysis and monthly balance sheet proofing exercise.<br><br>Education & Experience Requirements<br><br> Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 4 years of relevant experience, preferably within a highly rated international bank. Chartered Accountancy, CPA, or ACCA qualified with a minimum of 2 years post qualifying experience.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<h2 class="h5">Job description</h2>
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Job Purpose Summary <br> <p><span>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions <br> <span>A. Shareholder & Financial</span><ul><li><p><span>Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers.</span></p><br></li><li><p><span>Analyze external and internal market factors and ensure they are reflected in business planning.</span></p><br></li><li><p><span>Support the implementation of KPIs and best practices.</span></p><br></li><li><p><span>Promote cost efficiency, productivity, and effective resource utilization.</span></p><br></li><li><p><span>Exercise delegated authority responsibly and monitor its implementation.</span></p><br></li><li><p><span>Contribute to achieving the Bank’s financial objectives through effective business management. </span></p><br></li></ul><span>B. Customer (Internal & External)</span><ul><li><p><span>Create frameworks and systems that enable teams to deliver on commitments.</span></p><br></li><li><p><span>Foster a customer-centric culture and ensure high service standards.</span></p><br></li><li><p><span>Assist customers with product-related inquiries and provide appropriate solutions.</span></p><br></li><li><p><span>Maintain service level agreements (SLAs) with internal stakeholders.</span></p><br></li><li><p><span>Build strong relationships with internal departments and external partners.</span></p><br></li><li><p><span>Provide timely and accurate information to auditors, compliance, risk, and control functions. </span></p><br></li></ul><span>C. Internal (Processes, Products & Regulatory)</span><ul><li><p><span>Assist in developing and implementing the Domestic Retail Branches strategy.</span></p><br></li><li><p><span>Ensure branch business plans are delivered within approved budgets and timelines.</span></p><br></li><li><p><span>Drive market share growth and sustainable profitability across the branch network.</span></p><br></li><li><p><span>Lead the annual budgeting process and monitor branch performance against targets.</span></p><br></li><li><p><span>Develop revenue, volume, and profit targets in coordination with senior management.</span></p><br></li><li><p><span>Prepare performance reports on products, services, and branch profitability.</span></p><br></li><li><p><span>Promote customer-focused service and operational efficiency across branches.</span></p><br></li><li><p><span>Drive business growth through sales management, business development, and strategic initiatives.</span></p><br></li><li><p><span>Ensure compliance with QNB policies, procedures, and regulatory requirements.</span></p><br></li><li><p><span>Collaborate with Regional Managers to improve branch performance and customer acquisition.</span></p><br></li><li><p><span>Monitor sales targets, customer retention initiatives, and manpower requirements.</span></p><br></li><li><p><span>Maintain confidentiality of sensitive business information.</span></p><br></li><li><p><span>Lead, coach, develop, and evaluate direct reports and team performance. </span></p><br></li></ul><span>D. Learning & Knowledge</span><ul><li><p><span>Lead continuous improvement initiatives and encourage innovation.</span></p><br></li><li><p><span>Promote knowledge sharing and adoption of industry best practices.</span></p><br></li><li><p><span>Support employee development and professional growth.</span></p><br></li><li><p><span>Stay updated with developments in banking and financial services.</span></p><br></li><li><p><span>Conduct regular performance discussions and provide coaching and guidance. </span></p><br></li></ul><span>E. Legal, Regulatory & Risk Framework Responsibilities</span><ul><li><p><span>Ensure compliance with all legal, regulatory, and internal policy requirements.</span></p><br></li><li><p><span>Support AML, CTF, sanctions, fraud prevention, and data protection frameworks.</span></p><br></li><li><p><span>Adhere to the Three Lines of Defence risk management model.</span></p><br></li><li><p><span>Support operational risk management, incident reporting, and remediation processes.</span></p><br></li><li><p><span>Complete mandatory training and maintain required professional competence.</span></p><br></li><li><p><span>Ensure fair customer outcomes in accordance with conduct risk policies.</span></p><br></li></ul><span>F. Other Responsibilities</span><ul><li><p><span>Maintain the highest standards of data protection and confidentiality.</span></p><br></li><li><p><span>Safeguard customer and Bank information and disclose it only on a need-to-know basis.</span></p><br></li><li><p><span>Uphold QNB’s professional standards and market reputation.</span></p><br></li><li><p><span>Perform any additional duties assigned by management from time to time. </span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</span></p><br></li><li><p><span>At least 8 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Awareness of branch customer relationship practices and regulations.</span></p><br></li><li><p><span>Full knowledge and experience in handling customers’ portfolio</span></p><br></li><li><p><span>Full banking knowledge for liabilities and assets products and their implementations</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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Job Purpose Summary <br> <p><span>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions <br> <span>A. Shareholder & Financial</span><ul><li><p><span>Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers.</span></p><br></li><li><p><span>Analyze external and internal market factors and ensure they are reflected in business planning.</span></p><br></li><li><p><span>Support the implementation of KPIs and best practices.</span></p><br></li><li><p><span>Promote cost efficiency, productivity, and effective resource utilization.</span></p><br></li><li><p><span>Exercise delegated authority responsibly and monitor its implementation.</span></p><br></li><li><p><span>Contribute to achieving the Bank’s financial objectives through effective business management. </span></p><br></li></ul><span>B. Customer (Internal & External)</span><ul><li><p><span>Create frameworks and systems that enable teams to deliver on commitments.</span></p><br></li><li><p><span>Foster a customer-centric culture and ensure high service standards.</span></p><br></li><li><p><span>Assist customers with product-related inquiries and provide appropriate solutions.</span></p><br></li><li><p><span>Maintain service level agreements (SLAs) with internal stakeholders.</span></p><br></li><li><p><span>Build strong relationships with internal departments and external partners.</span></p><br></li><li><p><span>Provide timely and accurate information to auditors, compliance, risk, and control functions. </span></p><br></li></ul><span>C. Internal (Processes, Products & Regulatory)</span><ul><li><p><span>Assist in developing and implementing the Domestic Retail Branches strategy.</span></p><br></li><li><p><span>Ensure branch business plans are delivered within approved budgets and timelines.</span></p><br></li><li><p><span>Drive market share growth and sustainable profitability across the branch network.</span></p><br></li><li><p><span>Lead the annual budgeting process and monitor branch performance against targets.</span></p><br></li><li><p><span>Develop revenue, volume, and profit targets in coordination with senior management.</span></p><br></li><li><p><span>Prepare performance reports on products, services, and branch profitability.</span></p><br></li><li><p><span>Promote customer-focused service and operational efficiency across branches.</span></p><br></li><li><p><span>Drive business growth through sales management, business development, and strategic initiatives.</span></p><br></li><li><p><span>Ensure compliance with QNB policies, procedures, and regulatory requirements.</span></p><br></li><li><p><span>Collaborate with Regional Managers to improve branch performance and customer acquisition.</span></p><br></li><li><p><span>Monitor sales targets, customer retention initiatives, and manpower requirements.</span></p><br></li><li><p><span>Maintain confidentiality of sensitive business information.</span></p><br></li><li><p><span>Lead, coach, develop, and evaluate direct reports and team performance. </span></p><br></li></ul><span>D. Learning & Knowledge</span><ul><li><p><span>Lead continuous improvement initiatives and encourage innovation.</span></p><br></li><li><p><span>Promote knowledge sharing and adoption of industry best practices.</span></p><br></li><li><p><span>Support employee development and professional growth.</span></p><br></li><li><p><span>Stay updated with developments in banking and financial services.</span></p><br></li><li><p><span>Conduct regular performance discussions and provide coaching and guidance. </span></p><br></li></ul><span>E. Legal, Regulatory & Risk Framework Responsibilities</span><ul><li><p><span>Ensure compliance with all legal, regulatory, and internal policy requirements.</span></p><br></li><li><p><span>Support AML, CTF, sanctions, fraud prevention, and data protection frameworks.</span></p><br></li><li><p><span>Adhere to the Three Lines of Defence risk management model.</span></p><br></li><li><p><span>Support operational risk management, incident reporting, and remediation processes.</span></p><br></li><li><p><span>Complete mandatory training and maintain required professional competence.</span></p><br></li><li><p><span>Ensure fair customer outcomes in accordance with conduct risk policies.</span></p><br></li></ul><span>F. Other Responsibilities</span><ul><li><p><span>Maintain the highest standards of data protection and confidentiality.</span></p><br></li><li><p><span>Safeguard customer and Bank information and disclose it only on a need-to-know basis.</span></p><br></li><li><p><span>Uphold QNB’s professional standards and market reputation.</span></p><br></li><li><p><span>Perform any additional duties assigned by management from time to time. </span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</span></p><br></li><li><p><span>At least 8 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Awareness of branch customer relationship practices and regulations.</span></p><br></li><li><p><span>Full knowledge and experience in handling customers’ portfolio</span></p><br></li><li><p><span>Full banking knowledge for liabilities and assets products and their implementations</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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Job Summery : <br> <p>The incumbent will be responsible for proactively managing the Bank’s relationship with contracting customers to assist in meeting the stated budget targets for the contracting function in terms of revenue, profit, profitability and volumes in compliance with established QNB credit policies, procedures, standards and regulatory requirements. The incumbent will ensure that assigned contracting clients’ needs are met on a priority basis in compliance with prevailing best corporate financing practices and will proactively coordinate efforts and cross sell products with other Bank divisions / departments / functions.</p><br> <br> <br><br> Main Responsibilities : <br> <p><strong>A. Shareholder & Financial:</strong></p><br><p>- Assist in the implementation of the strategies and plans to achieve all volume, revenue, and profit targets for theContracting function.</p><br><p>- Support the Senior Vice President - Contracting Relationship Management the development of Key PerformanceIndicators for the purpose of systematic performance monitoring and quality measurement of the Contracting function and monitoring their achievements.</p><br><p>- Support in meeting target budgets for new contracting client relationships for the Contracting function, inaccordance with QNB’s overall corporate budget and strategy.</p><br><p>- Implements KPI’s and best practices for VP Contracting Relationship Management</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimisebenefits for the bank.</p><br><p>- Act within the limits of the powers delegated to the incumbent</p><br><p><strong>B. Customer (Internal & External):</strong></p><br><p>- Coordinate and liaise activities with QNB Corporate Banking, International, regional and international branches,representative offices, affiliates, Foreign Institutions, Treasury, Legal, Retail, and Head Office support functions to provide support and cross selling opportunities intra QNB Group divisions, departments, units and functions.</p><br><p>- Maintain a focal ‘one point of contact’ to contracting clients and ensure superior customer service and a customer friendly approach to meeting their needs and resolving their queries.</p><br><p>- Maintain and enhance relationships with the existing Contracting customers, as well as building new relationships.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Maintain and conduct activities in compliance with policies and procedures, regulations and prevailing best practices.</p><br><p>- Manage the assigned Contracting credit clients on overall basis to ensure targets are met, corrective measures where necessary are implemented on timely basis and to systematically evaluate the quality and performance of the same.</p><br><p>- Provide technical expertise and guidance to Relationship Officers to ensure their credit proposals adequately address all relevant risk factors and meet minimum acceptable standards.</p><br><p>- Perform sales activity in accordance with SVP Contracting Sector directives and timely update the database of client contacts.</p><br><p>- Systematically visit client premises, conduct meetings and prepare / deliver presentations, as appropriate.</p><br><p>- Identify and timely report on all negative events and early signals on potentially problematic accounts / relationships that are managed by the Contracting function.</p><br><p>- Perform cross selling activities in coordination with other Corporate Banking functions, departments, QNB Corporate Banking, International, regional and international branches, representative offices, affiliates, Foreign Institutions, Treasury, Legal, Retail, and Head Office support functions in order to enhance QNB’s overall relationship with the Contracting corporate customer base.</p><br><p>- Supervise the roll-out of conventional corporate banking products targeted at Contracting clients.</p><br><p>- Develop and maintain professional relationships with key personnel of existing and potential Contracting customers to provide a broader range of communication, service consistency and response to clients needs.</p><br><p>- Submit periodic Management Information / Business Information to the Head of Contracting Sector and to other executive management of the Group to appraise them about the Contracting function’s performance and the assigned portfolio of clients.</p><br><p>- Maintain the timely review of credit applications and documents within set turnaround time, in coordination with Credit Risk. During the annual review exercise, the incumbent is expected to identify changing circumstances to assess risk and mitigating actions.</p><br><p>- Review the spreading of the financial statements on assigned software while assessing the credit risk related to each client and identify mitigating actions/ controls.</p><br><p>- Prepare financial analysis for assigned clients to measure its performance and its capacity of repayment.</p><br><p><strong>D. Learning & Knowledge:</strong></p><br><p>- Possess excellent knowledge of the corporate banking business, its products and related risks together with an excellent knowledge of the Contracting customer’s business and needs.</p><br><p>- Possess excellent knowledge in reading contractor and engineering reports, in addition to reading maps and technical data when required.</p><br><p>- Identify all areas for professional development of self and other staff.</p><br><p><strong>E. Other:</strong></p><br><p>- Ensure high standards of confidentiality and ethics to safeguard commercially sensitive information.</p><br> <br> <br><br> Education and Experience Requirements : <br> <p>- University graduate (Bachelor preferably Engineering) with at least 12 years relevant experience in the banking industry, preferably with local/ Middle East experience.</p><br><p>- Well-informed of the market competitive structure, industry practices and any regulations for the corporate banking client segment.</p><br><p>- Excellent oral and written communication skills (including report writing) in English and Arabic (preferred).</p><br><p>- Excellent people relationship skills and awareness of risk management concept and practices.</p><br><p>- Understanding of the relevant laws, regulations and practices pertaining to Corporate Banking products.</p><br><p>- Strong knowledge in financial statements and ratios relevant to corporate banking and the contracting industry in addition to introducing covenants in a relevant facility structure.</p><br><p>- In-depth understanding of construction financing mechanism and underlying risks.</p><br><p>- Ability to structure a panel of banking products suitable to the banking needs of customers while emphasizing on cross selling.</p><br><p>- Strong understanding of cashflow and financial models</p><br><p>- Personal integrity, self-motivation and self-management.</p><br><p>- Outstanding problem solving and decision-making skills.</p><br><p>- Planning, organizing and analytical ability.</p><br><p>- Outstanding customer service orientation.</p><br><p>- Strong performance orientation</p><br><p>- Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
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Job Purpose Summary: <br> <p>The incumbent will be responsible for all transactions relating to the Accounts internal and external, processes for all domestic and international retail, VIP, QNB First, Staff, and corporate accounts. The incumbent will be responsible for ensuring the adequacy of the of opening/ Amendment accounts documentation in compliance with set policies and procedures and regulatory legal form of business etc.</p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong>A. Shareholder & Financial:</strong></p><br><p>- Assist in the creation of Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for all transactions related to the opening accounts Unit and monitor their achievement on periodic basis. </p><br><p>- Implements KPI’s and best practices for Senior Manager, Accounts Management role.</p><br><p>- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br><p>- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</p><br><p><strong>B. Customer (Internal & External):</strong></p><br><p>- Liaise with Relationship Managers in domestic retail, VIP, QNB First, Staff, and corporate banking to ensure that all opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the account's documents are timely received and timely Completed.</p><br><p>- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives.</p><br><p>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Sets procedures to be followed by Unit personnel in reviewing opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts in the system, ensuring all Forms and other regulatory requirements are being followed by Unit personnel.</p><br><p>- Coordinate with the Admin Services and Document Unit for the timely submission of accounts opening documents for safekeeping.</p><br><p>- Ensure opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts are received and completed performed within TAT per Application Type and Department laid down in the SLAs.</p><br><p>- Timely communicate the completion of opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the account's procedures to retail and corporate banking personnel to ensure timely customer service.</p><br><p>- Make sure all staff Attendance with direct supervision.</p><br><p>- Review documentation on all new opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts to ensure proper procedures were followed and red flags were properly followed up and approved. </p><br><p>- Follow-up with the Admin Services Department to make sure to adding opening accounts/Amendment/closing/adding signature Etc. of the transaction which related to the accounts request in the Custom place to Accounts operations dept.</p><br><p>- Make sure to put opening accounts/ Amendment/closing/adding signature Etc. of the transaction which related to the accounts request in a safe place until shift to warehouse in admin Services on a weekly basis. </p><br><p><strong>Continuous Improvement:</strong></p><br><p>- Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>- Identify and encourage people to adopt practices better than the industry standard. </p><br><p>- Continuously encourage and recognize the importance of thinking out-of-the-box within the team. </p><br><p>- Encourage, solicit and reward innovative ideas even in day-to-day issues</p><br><p><strong>D. Learning & Knowledge:</strong></p><br><p>- Possess superior knowledge of developments Management/ Matters related to the bank, rules, Matters relating to the audit, relationship,</p><br><p>- Hold meetings with staff and assess their performance and your team's overall performance on a regular basis.</p><br><p>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br><p>- Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.</p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p>- Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) </p><br><p>- At least 8 years of relevant experience, preferably within a highly rated international bank.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose Summary <br> <p><span>The incumbent will support the SVP International Retail and AVP International Retail Country Liaison in delivering the Strategy/Plans by acting as the focal point for the designated country. The incumbent will pro-actively manage the relationships with the Retail Head of the designated country and provide support in a timely and efficient manner. The incumbent will facilitate resolution of pending problems, and act as enabler for new requirements by working closely with the Group Retail Businesses and Group Support Divisions. The incumbent will track and provide performance updates to SVP International Retail and the AVP International Country Liaison relating to the Business Plans / KPIs of the designated country.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions <br> <p><strong><span>A. Shareholder & Financial:</span></strong></p><br><p><span>- Proactively assist in the implementation of the strategies, products and services, systems, marketing communications and plans to achieve all volume, revenue, and profit targets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison.</span></p><br><p><span>- Proactively support in meeting target budgets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison (Cluster).</span></p><br><p><span>- with Group Retail’s overall strategy and in coordination with SVP International Retail and AVP International Retail Country Liaison.</span></p><br><p><span>- Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.</span></p><br><p><span>- Act within the limits of the powers delegated to the incumbent.</span></p><br><p><span>- Implements KPI’s and best practices for Senior Associate International Retail Country Liaison</span></p><br><p><strong><span>B. Customer (Internal & External):</span></strong></p><br><p><span>- Coordinate and liaise activities with Group Retail Businesses and Group Support to provide support to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison</span></p><br><p><span>- Maintain a focal ‘one point of contact’ to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. Ensuring timely and efficient support with high level of professionalism and friendly approach to meeting their needs and resolving their queries and value proposition.</span></p><br><p><span>- Build and maintain strong and effective relationship with the all other related functions / units to achieve goals/objectives of the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison.</span></p><br><p><span>- Manage the development & subsequent implementation and migration of Retail Banking best practices across the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison.</span></p><br><p><span>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</span></p><br><p><span>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</span></p><br><p><span>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</span></p><br><p><span>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><p><span>- Monitor the SLA, TAT performance between the designated country within the Asia, Europe, Africa, Middle East cluster and the Group Retail Businesses & Group Support Units to ensure effectiveness of the Hub & Spoke model.</span></p><br><p><span>- Ability to review the Management and Business Information reports to appraise on the performance of the designated country in coordination with the SVP International Retail and AVP International Retail Country Liaison.</span></p><br><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><p><span>- Ability to Possess good understanding of the Group Retail Bank’s Strategy, Business Plans and KPIs with a good knowledge of the business and needs of the designated countries.</span></p><br><p><span>- Proactively identify areas for professional development of self and undertake development activities.</span></p><br><p><span>- Seek out opportunities to remain current with all developments in professional field.</span></p><br><p><strong><span>E. Legal, Regulatory, and Risk Framework Responsibilities:</span></strong></p><br><p><span>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</span></p><br><p><span>- Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</span></p><br><p><span>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</span></p><br><p><span>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</span></p><br><p><span>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</span></p><br><p><span>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</span></p><br><p><span>- Attend mandatory (internal and external) seminars as instructed by the Bank.</span></p><br><p><strong><span>F. Other:</span></strong></p><br><p><span>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</span></p><br><p><span>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</span></p><br><p><span>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</span></p><br><p><span>- All other ad hoc duties/activities related to QNB that management might request from time to time.</span></p><br> <br> <br><br> Education and Experience Requirements <br> <p><span>- Bachelor's degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), </span></p><br><p><span>- At least 2 years of relevant experience, preferably within a highly rated international bank.</span></p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose Summary: <br> <p>The incumbent will be responsible for timely and accurate processing of outward and inward remittance requests including salary transfers, process clearing and collections activities(inward/outward) and post-dated cheques (PDCs) for the Group’s retail, corporate and governmental entities/clientele. In doing so, the incumbent will adhere to the approved policy/ procedures and related processes in place for processing the same. </p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong>A. Shareholder & Financial:</strong></p><br><p>- Perform daily balancing of the related suspense/ transit accounts used for processing outward/ inward remittance requests and notifying the Supervisor Remittance of long outstanding transactions that have not yet been cleared for initiation of timely follow-up in this regard and thereby help avoid any losses to the Group on account of such transactions.</p><br><p>- Implements KPI’s and best practices for Senior Associate, Transaction Services role.</p><br><p>- Act within the limits of the powers delegated to the incumbent.</p><br><p><strong>B. Customer (Internal & External):</strong></p><br><p>- Provide adequate and efficient remittance processing, bulk processing services (i.e. clearing/collection, salary transfers, post-dated cheques (PDCs) to internal customers including QNB domestic branches and thereby help them serve external customers including retail/corporate and government customers in a more efficient manner, resulting in increased external customer satisfaction levels.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Adhere to the established processes and controls (automated/ manual) to prevent/ detect the transfer of funds to/ from potentially suspect countries, banks, individuals, entities to ensure compliance with applicable anti-money laundering (AML) rules/ regulations.</p><br><p>- Adhere to the existing and approved policies/ procedures pertaining to processing of outward/ inward remittances and applicable QCB regulations in this regard.</p><br><p>- Ensure any suspicious transactions identified are timely informed to and discussed with the Supervisor Corporate/ his superior for resolution and if required, reported to the Head of AML (reporting to Group Compliance).</p><br><p>- Constantly strive to reduce/minimize all kinds of errors while processing requests pertaining to the department.</p><br><p>- Ensure all requests received during the day are completely, accurately and timely processed within the prescribed TAT and that any pending items are identified and promptly attended to on the following day.</p><br><p>- Maintain proper and adequate records/documents with respect to all processes pertaining to the department and to ensure the same is in line with the policy/ procedures and pertinent regulatory requirements.</p><br><p>- Ensure that duly authorized mandates are received from the corporate/ government clients pertaining to salary transfer requests, along with the respective employee-related information, prior to processing such transactions.</p><br><p>- Ensure efficient, complete and accurate transaction processing, operability of related systems and adherence to established/approved procedures.</p><br><p>- With regards to swift transfers, liaise with the help desk function for resolving SWIFT/tested telex related issues.</p><br><p><strong>D. Learning & Knowledge:</strong></p><br><p>- Possess knowledge of developments in fund transfer and SWIFT operations, including but not limited to best practices, pertinent legal requirements and system advancements.</p><br><p>- Possess knowledge of developments in bulk processing systems/ operations and collection rules/ regulations</p><br><p>- Ensure high standards of confidentiality to safeguard commercially sensitive information including information pertaining to fund transfers.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p>- Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)</p><br><p>- At least 2 years of relevant experience, preferably within a highly rated international bank / banking operation</p><br><p>- Good oral and written communication skills in English and Arabic.</p><br><p>- Computer literacy and knowledge in MS Office and banking applications.</p><br><p>- Knowledge of the remittance/collection rules/regulations, including pertinent regulatory directives (including AML rules/ regulations) and related best practices.</p><br><p>- Good knowledge of SWIFT related operations, including usage of SWIFT terminals, related codes and operation of tested telex.</p><br><p>- Ability to handle multiple priorities effectively in a deadline-oriented environment.</p><br><p>- Detail oriented with good analytical skills</p><br><p>- Professional attitude and demeanor. </p><br><p>- Effective team player and efficient worker.</p><br> <br> <br> </div>