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<ul><li>Execute precise testing procedures to verify product conformity to specifications and industry standards.</li><li>Conduct detailed inspections of raw materials, in-process components, and finished goods, identifying deviations.</li><li>Document all testing results, observations, and non-conformances accurately in compliance with quality systems.</li><li>Operate and maintain calibrated testing equipment, ensuring its readiness and reliability for accurate measurements.</li><li>Collaborate with production and engineering teams to troubleshoot quality issues and implement corrective actions.</li><li>Perform root cause analysis on defects and contribute to the development of preventative measures.</li><li>Maintain a clean and organized work area, adhering to safety protocols and Good Manufacturing Practices (GMP).</li><li>Participate in internal audits and support external regulatory inspections by providing necessary documentation.</li><li>Contribute to the continuous improvement of quality control processes and methodologies.</li><li>Ensure adherence to all relevant quality standards and regulatory requirements throughout the production lifecycle.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong attention to detail and a methodical approach to problem-solving.</p></li><li><p>Excellent documentation and record-keeping skills.</p></li><li><p>Ability to interpret technical drawings and specifications.</p></li><li><p>Effective communication skills, both written and verbal, to report findings clearly.</p></li><li><p>High School Diploma or equivalent; Associate's degree in a technical field preferred.</p></li><li><p>Proven experience (1+ years) in a Quality Assurance or Quality Control role within a plastic manufacturing, HDPE pipe extrusion, or a similar industry.</p></li><li><p>Familiarity with ISO 9001 or other relevant quality management systems.</p></li><li><p>Proficiency in using measurement tools such as calipers, micrometers, and gauges.</p></li></ul>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>Fintech is one of the fastest growing areas in Agoda and we are rapidly expanding our tech team. We work closely with the finance business team and our Fintech product owners to reduce risk, drive efficiencies and move on new market opportunities in this exciting field. We have a wide range of projects from traditional finance to cutting-edge customer fintech. For example, reconciliation using Big Data technologies, growing and optimizing customer payments options, tax calculations in milli-second response times and a mesh of supplier payment options like virtual credit cards. It’s a hot field and the perfect mix of data engineering and backend engineering.<br><br>The Opportunity<br><br>In this role, you will not only develop robust backend systems but also architect and maintain scalable data pipelines and storage solutions that support complex data collection, processing, and analysis. Your dual expertise in backend and data engineering will play a crucial role in optimizing our financial technology solutions and driving informed business decisions through reliable data insights.<br><br>In This Role, You’ll Get to<br><br>Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring Design, develop and maintain platforms and data pipelines across fintech Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands of the financial landscape Write great code and help others write great code – mentor people in your team and wider Collaborate with other teams and departments Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. Leadership at Agoda isn’t just managing tasks but inspiring innovation and driving vision into reality Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals Shape our future team: Play a pivotal role in recruiting and onboarding exceptional talent<br><br>What You’ll Need To Succeed<br><br>8+ years of experience with strong proficiency in Java, Kotlin, Scala with a proven track record of developing high-performance applications in production settings. Insightful experience with big data technologies like Hadoop, real-time processing frameworks (e.g., Apache Spark), and advanced knowledge of SQL and data architecture Thinks in systems: their edge cases, failure modes, and life cycles Uses a metrics driven approach and can make informed decisions using data You are passionate about the craft of software development and constantly work to improve your knowledge and skills Experience with Scrum/Agile development methodologies Excellent verbal and written English communication skills Experience with operational excellence and a deep understanding of metrics, alarms and dashboards<br><br>It’s Great If You Have<br><br>Experience working in a modern Fin Tech or Payments organization Domain knowledge in any of these areas: financial reconciliation, financial reporting, tax, payout methods like virtual credit cards or customer payments Hands-on experience working with technologies like Spark for data processing, ETLs for data pipelines and queueing systems (Kafka, Rabbit MQ) Core engineering infrastructure tools like Git Lab for source control and Continuous Integration, Kubernetes Experience developing, maintaining and debugging large-scale distributed systems Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved <br><br>This position is based in Bangkok, Thailand (Relocation Provided)<br><br>#AlRayyan #Amsterdam #Austin #Bali #Bandung #Bangalore #Bangkok #Barcelona #Berlin #Bucharest #Cape Town #Chicago #Cologne #Dallas #Detroit #Dubai #Dublin #Hong Kong #Jakarta #Johannesburg #Kyiv #London #Manchester #Manila #Munich #Gurugam #Noida #New York #Oslo #Paris #Riga #Saint Petersburg #San Francisco #San Jose #Seattle #Seoul #Singapore #Stockholm #Sydney #Taipei #Tainan #Tel Aviv #Toronto #Vancouver #Vilnius #Warsaw<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>Fintech is one of the fastest growing areas in Agoda and we are rapidly expanding our tech team. We work closely with the finance business team and our Fintech product owners to reduce risk, drive efficiencies and move on new market opportunities in this exciting field. We have a wide range of projects from traditional finance to cutting-edge customer fintech. For example, reconciliation using Big Data technologies, growing and optimizing customer payments options, tax calculations in milli-second response times and a mesh of supplier payment options like virtual credit cards. It’s a hot field and the perfect mix of data engineering and backend engineering.<br><br>The Opportunity<br><br>In this role, you will not only develop robust backend systems but also architect and maintain scalable data pipelines and storage solutions that support complex data collection, processing, and analysis. Your dual expertise in backend and data engineering will play a crucial role in optimizing our financial technology solutions and driving informed business decisions through reliable data insights.<br><br>In This Role, You’ll Get to<br><br>Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring Design, develop and maintain platforms and data pipelines across fintech Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands of the financial landscape Write great code and help others write great code – mentor people in your team and wider Collaborate with other teams and departments Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. Leadership at Agoda isn’t just managing tasks but inspiring innovation and driving vision into reality Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals Shape our future team: Play a pivotal role in recruiting and onboarding exceptional talent<br><br>What You’ll Need To Succeed<br><br>8+ years of experience with strong proficiency in Java, Kotlin, Scala with a proven track record of developing high-performance applications in production settings. Insightful experience with big data technologies like Hadoop, real-time processing frameworks (e.g., Apache Spark), and advanced knowledge of SQL and data architecture Thinks in systems: their edge cases, failure modes, and life cycles Uses a metrics driven approach and can make informed decisions using data You are passionate about the craft of software development and constantly work to improve your knowledge and skills Experience with Scrum/Agile development methodologies Excellent verbal and written English communication skills Experience with operational excellence and a deep understanding of metrics, alarms and dashboards<br><br>It’s Great If You Have<br><br>Experience working in a modern Fin Tech or Payments organization Domain knowledge in any of these areas: financial reconciliation, financial reporting, tax, payout methods like virtual credit cards or customer payments Hands-on experience working with technologies like Spark for data processing, ETLs for data pipelines and queueing systems (Kafka, Rabbit MQ) Core engineering infrastructure tools like Git Lab for source control and Continuous Integration, Kubernetes Experience developing, maintaining and debugging large-scale distributed systems Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved <br><br>This position is based in Bangkok, Thailand (Relocation Provided)<br><br>#AlRayyan #Amsterdam #Austin #Bali #Bandung #Bangalore #Bangkok #Barcelona #Berlin #Bucharest #Cape Town #Chicago #Cologne #Dallas #Detroit #Dubai #Dublin #Hong Kong #Jakarta #Johannesburg #Kyiv #London #Manchester #Manila #Munich #Gurugam #Noida #New York #Oslo #Paris #Riga #Saint Petersburg #San Francisco #San Jose #Seattle #Seoul #Singapore #Stockholm #Sydney #Taipei #Tainan #Tel Aviv #Toronto #Vancouver #Vilnius #Warsaw<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team <br><br>In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, Vast Storage, Star Rocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful.<br><br>The Opportunity <br><br>Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.<br><br>What You’ll Need To Succeed<br><br>10+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin or relevant modern programming languages. Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other). Ability to direct significant company-wide projects and sets technical vision. Good command of the English language. Deeply involved in making architectural decisions, setting the standard and direction for the team. Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality. Passion for software development and continuous improvement of your knowledge and skills. <br><br>It’s Great if You Have<br><br>Knowledge in NoSQL, Queueing systems (Kafka, Rabbit MQ, Active MQ, MSMQ), and Play framework. <br><br>This position is based in Bangkok, Thailand (Relocation Provided)<br><br>#AlRayyan #Amsterdam #Austin #Bali #Bandung #Bangalore #Bangkok #Barcelona #Berlin #Bucharest #Cape Town #Chicago #Cologne #Dallas #Detroit #Dubai #Dublin #Hong Kong #Jakarta #Johannesburg #Kyiv #London #Manchester #Manila #Munich #Gurugam #Noida #New York #Oslo #Paris #Riga #Saint Petersburg #San Francisco #San Jose #Seattle #Seoul #Singapore #Stockholm #Sydney #Taipei #Tainan #Tel Aviv #Toronto #Vancouver #Vilnius #Warsaw<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team <br><br>In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, Vast Storage, Star Rocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful.<br><br>The Opportunity <br><br>Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.<br><br>What You’ll Need To Succeed<br><br>10+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin or relevant modern programming languages. Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other). Ability to direct significant company-wide projects and sets technical vision. Good command of the English language. Deeply involved in making architectural decisions, setting the standard and direction for the team. Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality. Passion for software development and continuous improvement of your knowledge and skills. <br><br>It’s Great if You Have<br><br>Knowledge in NoSQL, Queueing systems (Kafka, Rabbit MQ, Active MQ, MSMQ), and Play framework. <br><br>This position is based in Bangkok, Thailand (Relocation Provided)<br><br>#AlRayyan #Amsterdam #Austin #Bali #Bandung #Bangalore #Bangkok #Barcelona #Berlin #Bucharest #Cape Town #Chicago #Cologne #Dallas #Detroit #Dubai #Dublin #Hong Kong #Jakarta #Johannesburg #Kyiv #London #Manchester #Manila #Munich #Gurugam #Noida #New York #Oslo #Paris #Riga #Saint Petersburg #San Francisco #San Jose #Seattle #Seoul #Singapore #Stockholm #Sydney #Taipei #Tainan #Tel Aviv #Toronto #Vancouver #Vilnius #Warsaw<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

<p>Job: Coordinator, Research Training Work Location: Qatar Organization: Research Administration Work Days: Sunday-Thursday Sponsorship Eligibility: No Classification: Full Time Posting End Date: 07/21/2026 Position Summary: The position coordinates research training activities for WMC-Q students and interns, maintaining required documentation, data and reporting. Job Responsibilities: - Provides administrative support for training programs, including SOP updates, documentation and file access. - Tracks applications and deadlines and flags anomalies to ensure compliance with division requirements. - Coordinates schedules, rooms, instructors, information sessions, applications and lab placements for student research programs (PM and Med) and the National Training Programs. - Supports recruitment, hiring, orientation and placement process as required for different training groups. - Liaises with the communications team on press releases, social media, and community engagement for research training. - Gathers and organizes data for training metrics, preparing simple charts, reports, and workflows as directed. - Coordinate external program delivery across partner institutions (e.g., HMC, Sidra, QU, PHC, EC). - Distributes program documents and facilitates research training goals by meeting stakeholders and spreading awareness within the local community. - Provides support to interns, students, volunteers, and trainees and assists in the evaluation process as required. - Assists with developing, enhancing or testing systems used for research training. - Performs other duties as assigned.</p><p>Education and Experience: - Bachelor's Degree in any discipline - 3 – 5 years of related experience - Prior experience in healthcare or research setup is an added advantage. Knowledge, Skills and Abilities: - Customer-focused with strong verbal and written communication skills. - Excellent organizational skills with the ability to prioritize tasks in a challenging environment. - Good problem-solving skills and attention to detail. - Ability to work both independently and as part of a team. - Proficient in MS Office Suite Word, Excel, PowerPoint, Outlook, etc.</p>

<p>Job: Coordinator, Research Training Work Location: Qatar Organization: Research Administration Work Days: Sunday-Thursday Sponsorship Eligibility: No Classification: Full Time Posting End Date: 07/21/2026 Position Summary: The position coordinates research training activities for WMC-Q students and interns, maintaining required documentation, data and reporting. Job Responsibilities: - Provides administrative support for training programs, including SOP updates, documentation and file access. - Tracks applications and deadlines and flags anomalies to ensure compliance with division requirements. - Coordinates schedules, rooms, instructors, information sessions, applications and lab placements for student research programs (PM and Med) and the National Training Programs. - Supports recruitment, hiring, orientation and placement process as required for different training groups. - Liaises with the communications team on press releases, social media, and community engagement for research training. - Gathers and organizes data for training metrics, preparing simple charts, reports, and workflows as directed. - Coordinate external program delivery across partner institutions (e.g., HMC, Sidra, QU, PHC, EC). - Distributes program documents and facilitates research training goals by meeting stakeholders and spreading awareness within the local community. - Provides support to interns, students, volunteers, and trainees and assists in the evaluation process as required. - Assists with developing, enhancing or testing systems used for research training. - Performs other duties as assigned.</p><p>Education and Experience: - Bachelor's Degree in any discipline - 3 – 5 years of related experience - Prior experience in healthcare or research setup is an added advantage. Knowledge, Skills and Abilities: - Customer-focused with strong verbal and written communication skills. - Excellent organizational skills with the ability to prioritize tasks in a challenging environment. - Good problem-solving skills and attention to detail. - Ability to work both independently and as part of a team. - Proficient in MS Office Suite Word, Excel, PowerPoint, Outlook, etc.</p>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team:  <br><br>The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity, providing the hardware, software, and system access that enable employees to work efficiently across our global offices. Operating across multiple countries, the team delivers reliable support to Agoda employees whether they are in the office, working remotely, or traveling.<br><br>Within GSD, the People Technology (HR Tech) team manages the systems that power Agoda’s people operations. Our platforms, including Workday, support key HR processes such as employee lifecycle management, performance reviews, and organizational data, helping the company scale efficiently while improving employee experience.<br><br>The Opportunity:<br><br>Agoda is looking for a People Technology Functional Support Specialist to support and enhance our Workday environment following go-live implementation. This role is responsible for maintaining day-to-day system operations, troubleshooting issues, supporting business process improvements, managing configuration updates, and partnering with stakeholders across HR, Payroll, Finance, IT, and external vendors to ensure Workday continues to meet business needs.<br><br>The ideal candidate has experience in post-production Workday support, understands how to translate business requirements into scalable solutions, and is comfortable balancing operational stability with continuous improvement.<br><br>In This Role, You'll Get To :<br><br>Production Support & Issue Resolution<br><br>Provide day-to-day support for the Workday platform in a post-go-live environment. Investigate, troubleshoot, and resolve system issues, data discrepancies, security concerns, and process failures. Monitor inbound tickets, production defects, integration errors, and end-user queries, ensuring timely resolution. Triage issues and escalate to the appropriate internal teams or external partners when needed. Support root cause analysis and recommend preventive solutions to reduce recurring issues. <br><br>Configuration & System Maintenance<br><br>Maintain and update Workday configuration based on business needs, policy changes, and compliance requirements. Support changes to organizations, business processes, notifications, reports, calculated fields, eligibility rules, security roles, and validations. Participate in regular system maintenance activities, including Workday releases, feature adoption, regression testing, and documentation updates. Ensure changes are designed and deployed in alignment with governance and change control processes. <br><br>Business Process Optimization<br><br>Partner with stakeholders to identify opportunities to streamline and improve Workday-enabled processes. Analyze current workflows and recommend enhancements to improve efficiency, user experience, compliance, and data quality. Translate business requirements into functional designs and system changes. Support continuous improvement initiatives following implementation stabilization. <br><br>Stakeholder Partnership<br><br>Act as a key liaison between HR, Payroll, Finance, IT, and other business teams for Workday-related needs. Gather and clarify requirements for enhancements, fixes, and process changes. Communicate system capabilities, constraints, risks, and recommended solutions clearly to both technical and non-technical audiences. Provide guidance to end users and stakeholders on Workday functionality and best practices. <br><br>Testing & Release Management<br><br>Coordinate and execute unit testing, system integration testing, and user acceptance testing for new enhancements and fixes. Support Workday semiannual release reviews, impact assessments, and feature evaluations. Maintain test scripts and ensure critical business processes are validated before deployment. Partner with teams to ensure smooth production deployment and post-release support. <br><br>Reporting, Data, and Compliance<br><br>Assist in maintaining data integrity within Workday through audits, validations, and periodic review activities. Support the development and maintenance of Workday reports, dashboards, and data extracts. Ensure compliance with internal controls, audit requirements, and data governance standards. Help monitor security access and support periodic access reviews as needed. <br><br>Documentation & Knowledge Management<br><br>Maintain functional documentation, configuration logs, SOPs, and knowledge articles. Document business processes, issue resolutions, and change impacts clearly and accurately. Contribute to training materials and support user enablement where required. <br><br>What You'll Need to Succeed:<br><br>Bachelor’s degree in Human Resources, Information Systems, Business Administration, Finance, IT, or a related field. Experience supporting Workday in a post-go-live or production environment. Hands-on experience with one or more Workday modules such as HCM, Compensation, Absence, Time Tracking, Recruiting, Talent, Benefits, Payroll, or Security. Strong understanding of Workday business processes, configuration concepts, and tenant management in a support model. Experience gathering requirements, troubleshooting issues, and supporting system enhancements. Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. <br><br>It's Great If You Have:<br><br>Experience supporting in both functional and technical workstreams in Workday Experience in Workday implementation, stabilization, or optimization projects. Familiarity with EIBs, integrations, report writing, calculated fields, or security configuration. Experience supporting Workday releases and regression testing. Knowledge of HR, Payroll, or Finance operational processes. Workday certification(s) in relevant functional areas. Experience working in a global or multi-country environment. <br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.