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<p>The Director of Finance blends hands-on financial oversight with forward-looking analysis, supporting both day-to-day operations and longer-term strategic initiatives. The Director of Finance will work closely with the Managing Director and department leaders to strengthen financial processes, improve visibility into performance, and ensure the property operates efficiently and sustainably. This position also required presenting financial data and interpretation to the ownership.</p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Oversight &amp; Reporting</strong></p><ul><li>Oversee all accounting functions, including general ledger, accounts payable, payroll, and financial reporting</li><li>Ensure accuracy and timeliness of monthly, quarterly, and annual financial statements</li><li>Maintain strong internal controls and a transparent system of checks and balances</li><li>Coordinate and oversee annual audits, tax filings, and regulatory compliance</li><li>Review and analyze financial performance, identifying trends and areas for improvement</li></ul><p><strong>Budgeting, Forecasting &amp; Analysis</strong></p><ul><li>Lead the annual budgeting process and ongoing financial forecasting</li><li>Develop and maintain financial models to support operational and strategic decision-making</li><li>Provide variance analysis and actionable insights to leadership</li><li>Support department heads in managing budgets and understanding financial performance</li><li>Evaluate cost structures and identify opportunities for efficiency and expense control</li></ul><p><strong>Strategic &amp; Operational Support</strong></p><ul><li>Partner with leadership on long-range planning, capital investments, and business strategy</li><li>Support financial aspects of construction, renovation, and capital projects, including budgeting, cash flow, and ROI analysis</li><li>Assist in evaluating new opportunities, partnerships, or operational initiatives</li><li>Provide financial insight into pricing, labor, and operational decisions</li></ul><p><strong>Cash Management &amp; Banking</strong></p><ul><li>Oversee cash flow management and forecasting</li><li>Maintain and strengthen banking and lender relationships</li><li>Ensure appropriate liquidity to support operations and capital needs</li></ul><p><strong>Team Leadership &amp; Collaboration</strong></p><ul><li>Provide oversight and support to the Accounting Manager and the accounting team</li><li>Foster a collaborative, accountable, and detail-oriented finance function</li><li>Work cross-functionally with operations, HR, and department leaders</li><li>Promote a culture of financial awareness and accountability across the organization</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications</h2><ul><li>Minimum 5-10 years of progressive experience in a Director of Finance or equivalent senior financial leadership role at a large resort or hospitality property within the Middle East</li><li>Master's degree in Finance, Accounting, or Business Administration, or professional certification (CA, CPA, or equivalent)</li><li>Demonstrated expertise in financial compliance, regulatory requirements, and audit management</li><li>Proven experience with financial planning, budgeting, and forecasting in a complex operational environment</li><li>Strong proficiency in financial systems, accounting software, and data analysis tools</li><li>Excellent understanding of internal controls, risk management, and financial governance frameworks</li><li>Demonstrated ability to lead and develop accounting teams while fostering a culture of accountability and accuracy</li><li>Exceptional analytical and problem-solving skills with the ability to translate financial data into actionable business insights</li><li>Strong communication and presentation skills, with the ability to effectively present financial information to senior leadership and ownership</li></ul><h2>Preferred Qualifications</h2><ul><li>Experience in the hospitality, theme park, or water park industry</li><li>Background in managing capital projects, construction budgeting, and ROI analysis</li><li>Experience with cash flow management and banking relationship development</li><li>Knowledge of property management systems and integrated financial reporting platforms</li><li>Prior experience supporting strategic planning and long-range financial forecasting initiatives</li></ul>

???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????‍♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Role Purpose Lead the development and maintenance of business architecture artefacts that connect GTA strategy, capabilities, value streams, services, processes and organisational responsibilities. The role supports evidence-based investment, transformation prioritisation and enterprise-wide alignment with the Enterprise Architecture (EA) framework. Key Responsibilities Develop and maintain business capability maps, value streams, business service catalogues and business architecture viewpoints. Analyse strategic objectives, stakeholder needs and operating-model changes; translate them into business architecture requirements and roadmaps. Establish traceability between strategy, capabilities, services, processes, applications and initiatives in the EA repository. Work with business owners and Business Analysts to validate current-state and target-state models, gaps, dependencies and priorities. Support enterprise transformation, portfolio decisions and impact assessments through clear architecture insights and recommendations. Apply and promote EA governance, modelling standards and quality controls; contribute to Architecture Review Board material where required. Facilitate workshops and communicate architecture findings to business and technology stakeholders. Contribute to the EA content framework, reference models, principles, KPIs and continuous-improvement activities. Minimum Qualifications & Experience Experience At least 5 years of relevant experience in business architecture, enterprise architecture, business transformation, operating-model design, or a closely related role. Education Bachelor’s degree in Business Administration, Information Systems, Engineering, Computer Science, or a related discipline. Certification TOGAF certification is required or strongly preferred. Business Architecture Guild (CBA), Archi Mate, BPMN, CBAP, Lean Six Sigma, or equivalent credentials are advantageous. Domain Knowledge Experience in government, tax, financial services, or large complex organisations is preferred. Language Arabic Native Speaker Very good Business English<br>Required Knowledge & Skills Practical knowledge of TOGAF and business architecture concepts, including capability-based planning and value-stream modelling. Ability to model and analyse capabilities, services, processes, information needs, stakeholders and organisational relationships. Working knowledge of Archi Mate and BPMN; experience using EA or process-modelling tools is preferred. Strong facilitation, analytical writing, stakeholder-management and presentation skills. Ability to turn complex business information into concise, decision-ready architecture views. Proven working experience in producing Business Architecture Diagrams on EA tools (Orbus Orbus Infinity, Bizzdesign , SAP) Key Deliverables Business capability map and maturity assessment Value streams and business service catalogue Current- and target-state business architecture viewpoints Capability-to-process/service/application traceability Business architecture gap analysis, roadmaps and impact assessments

We are looking for an experienced Machine Operator to join our production team on an urgent basis.<br><br>The successful candidate will be responsible for operating digital printing and fabrication machinery, preparing print-ready files, performing finishing works, maintaining equipment, and ensuring high-quality production for branding, events, exhibitions, signage, and fabrication projects.<br><br>Key Responsibilities<br><br>Operate large and small-format digital printers, including UV, solvent, eco-solvent, and latex printers. Operate CNC routers, plotters, laser cutters, laminators, and other finishing equipment. Prepare substrates, inks, and materials according to job requirements. Perform test prints and make adjustments for alignment, sizing, and colour accuracy. Carry out cutting, trimming, laminating, mounting, routing, and assembly works. Handle materials such as vinyl, acrylic, MDF, foam board, aluminum, PVC, fabric, and paper. Prepare and modify artwork using Adobe Illustrator, Photoshop, and InDesign. Prepare and verify print-ready files including AI, PDF, PSD, and EPS formats. Operate RIP software and manage production queues. Perform basic colour calibration, profiling, and quality checks. Troubleshoot minor machine, mechanical, and software-related issues. Carry out routine machine cleaning, calibration, and preventive maintenance. Follow all HSE and production quality requirements. Coordinate with designers, production teams, and project managers to ensure accurate job execution. Maintain production records and monitor material and consumable usage. Support urgent projects, exhibitions, installations, and high-demand production periods.<br><br>Requirements<br><br>Technical Diploma or certification in Printing Technology, Graphic Arts, Manufacturing, or a related field. Proven experience as a Digital Print Operator, CNC Operator, Fabrication Technician, or similar role. Strong practical knowledge of digital printing and fabrication machinery. Proficiency in Adobe Illustrator and Photoshop; basic InDesign knowledge is preferred. Experience with RIP software and print production workflows. Knowledge of colour management and print quality control. Ability to read artworks, layouts, technical drawings, and job instructions. Basic mechanical troubleshooting skills. Experience in signage, advertising, events, exhibitions, or fabrication is an advantage. Strong attention to detail and ability to work under tight deadlines. Physically capable of handling production materials and working extended hours when required. Good teamwork, communication, and time-management skills.<br><br>Availability: Immediate joiners.

We are looking for an experienced Digital Print & Fabrication Operator to join our production team on an urgent basis.<br><br>The successful candidate will be responsible for operating digital printing and fabrication machinery, preparing print-ready files, performing finishing works, maintaining equipment, and ensuring high-quality production for branding, events, exhibitions, signage, and fabrication projects.<br><br>Key Responsibilities<br><br>Operate large and small-format digital printers, including UV, solvent, eco-solvent, and latex printers. Operate CNC routers, plotters, laser cutters, laminators, and other finishing equipment. Prepare substrates, inks, and materials according to job requirements. Perform test prints and make adjustments for alignment, sizing, and colour accuracy. Carry out cutting, trimming, laminating, mounting, routing, and assembly works. Handle materials such as vinyl, acrylic, MDF, foam board, aluminum, PVC, fabric, and paper. Prepare and modify artwork using Adobe Illustrator, Photoshop, and InDesign. Prepare and verify print-ready files including AI, PDF, PSD, and EPS formats. Operate RIP software and manage production queues. Perform basic colour calibration, profiling, and quality checks. Troubleshoot minor machine, mechanical, and software-related issues. Carry out routine machine cleaning, calibration, and preventive maintenance. Follow all HSE and production quality requirements. Coordinate with designers, production teams, and project managers to ensure accurate job execution. Maintain production records and monitor material and consumable usage. Support urgent projects, exhibitions, installations, and high-demand production periods.<br><br>Requirements<br><br>Technical Diploma or certification in Printing Technology, Graphic Arts, Manufacturing, or a related field. Proven experience as a Digital Print Operator, CNC Operator, Fabrication Technician, or similar role. Strong practical knowledge of digital printing and fabrication machinery. Proficiency in Adobe Illustrator and Photoshop; basic InDesign knowledge is preferred. Experience with RIP software and print production workflows. Knowledge of colour management and print quality control. Ability to read artworks, layouts, technical drawings, and job instructions. Basic mechanical troubleshooting skills. Experience in signage, advertising, events, exhibitions, or fabrication is an advantage. Strong attention to detail and ability to work under tight deadlines. Physically capable of handling production materials and working extended hours when required. Good teamwork, communication, and time-management skills.<br><br>Availability: Immediate joiners.

We are looking for an experienced Machine Operator to join our production team on an urgent basis.<br><br>The successful candidate will be responsible for operating digital printing and fabrication machinery, preparing print-ready files, performing finishing works, maintaining equipment, and ensuring high-quality production for branding, events, exhibitions, signage, and fabrication projects.<br><br>Key Responsibilities<br><br>Operate large and small-format digital printers, including UV, solvent, eco-solvent, and latex printers. Operate CNC routers, plotters, laser cutters, laminators, and other finishing equipment. Prepare substrates, inks, and materials according to job requirements. Perform test prints and make adjustments for alignment, sizing, and colour accuracy. Carry out cutting, trimming, laminating, mounting, routing, and assembly works. Handle materials such as vinyl, acrylic, MDF, foam board, aluminum, PVC, fabric, and paper. Prepare and modify artwork using Adobe Illustrator, Photoshop, and InDesign. Prepare and verify print-ready files including AI, PDF, PSD, and EPS formats. Operate RIP software and manage production queues. Perform basic colour calibration, profiling, and quality checks. Troubleshoot minor machine, mechanical, and software-related issues. Carry out routine machine cleaning, calibration, and preventive maintenance. Follow all HSE and production quality requirements. Coordinate with designers, production teams, and project managers to ensure accurate job execution. Maintain production records and monitor material and consumable usage. Support urgent projects, exhibitions, installations, and high-demand production periods.<br><br>Requirements<br><br>Technical Diploma or certification in Printing Technology, Graphic Arts, Manufacturing, or a related field. Proven experience as a Digital Print Operator, CNC Operator, Fabrication Technician, or similar role. Strong practical knowledge of digital printing and fabrication machinery. Proficiency in Adobe Illustrator and Photoshop; basic InDesign knowledge is preferred. Experience with RIP software and print production workflows. Knowledge of colour management and print quality control. Ability to read artworks, layouts, technical drawings, and job instructions. Basic mechanical troubleshooting skills. Experience in signage, advertising, events, exhibitions, or fabrication is an advantage. Strong attention to detail and ability to work under tight deadlines. Physically capable of handling production materials and working extended hours when required. Good teamwork, communication, and time-management skills.<br><br>Availability: Immediate joiners.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u><strong>Genetec</strong></u><strong>&nbsp;- Protect the everyday</strong></p><br><p>We are a global Canadian company with a broad solutions portfolio encompassing&nbsp;<strong>security</strong>, intelligence, and operations. We serve customers within various industries including transportation,&nbsp;<strong>education</strong>, and government. At Genetec we embrace open&nbsp;<strong>communication</strong>,&nbsp;<strong>creativity</strong>, and&nbsp;<strong>continuous learning</strong>&nbsp;to allow everyone to flourish in their own unique career paths.</p><br><p>Our network, of over&nbsp;<strong>2400</strong>&nbsp;people globally, is made up of&nbsp;<strong>diverse</strong>&nbsp;individuals who are&nbsp;<strong>passionate</strong>&nbsp;about their work and open to trying new ideas. We prioritize the&nbsp;<strong>success</strong>&nbsp;and&nbsp;<strong>well-being</strong>&nbsp;of our employees, proven by our 2022 Internal Engagement Survey results of&nbsp;<strong>4.4/5</strong>.</p><br><p><strong>Job description:</strong></p><br><p>The Sales Engineer Qatar collaborates closely with various teams, particularly the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams.</p><br><p><strong>Roles and responsibilities:</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain an in-depth knowledge of Genetec's software and hardware products.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Define the solutions best suited to the requirements of our customers and partners</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain excellent relationships with all stakeholders, customers and partners</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Present high-level demonstrations of our entire product range</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide technical support to sales teams in response to customer specifications</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in specialized security trade shows, exhibitions and seminars.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Write white papers and become a true expert on Genetec solutions</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide technical feedback from the field to upstream Product Management teams.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement complex software solutions</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Travel 30-40% of the time</p><br>Requirements<p><u><strong>About you</strong></u></p><br><p><em>We welcome all qualified candidates, including those who may not meet every listed requirement. If you're excited about this role and believe you can make an impact, we’d love to hear from you.</em></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engineering degree in electronics, computer science, electrical engineering or equivalent</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 5 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field in Qatar. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Initial experience in a pre-sales role in an innovative IT or security company</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent oral presentation skills</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent analytical and incident resolution skills</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of the security market</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comfortable working in a multicultural and international environment</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in the security field in the local region</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience as a security system installer or commissioner and as a system integrator.</p><br><p><strong>Key skills:</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer orientation, commercial and interpersonal skills</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analytical and complex problem-solving skills</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work organization within project deadlines</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Positive attitude</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sense of innovation</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow-through on objectives</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oral and writing skills</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conviction and Influence</p><br><p><strong>Knowledge:</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Genetec product range</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Video and access control systems</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IP network systems and protocols</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Windows Operating Systems</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; PC configuration</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MCSE and/or CCNA certification</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oral presentation techniques</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Problem analysis and incident resolution</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security market</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Professional level of Arabic and English. An additional language is an asset.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking a Technical Analyst to support the ICT Infrastructure function by coordinating infrastructure operations and projects, maintaining documentation, tracking risks and action items, preparing management reports and dashboards, and ensuring effective communication between technical teams, vendors, and stakeholders.<br><u>Key Responsibilities:</u> <br><br>- Coordinate daily ICT Infrastructure operations and project activities across multiple teams.&nbsp;<br><br>- Track project schedules, milestones, action items, risks, issues, and dependencies.&nbsp;<br><br>- Prepare meeting agendas, document meeting minutes, and follow up on assigned actions.&nbsp;<br><br>- Develop operational reports, executive dashboards, presentations, and status updates.&nbsp;<br><br>- Maintain project documentation, version control, and operational repositories.&nbsp;<br><br>- Coordinate with infrastructure teams, vendors, and stakeholders to ensure timely execution of operational and project deliverables.&nbsp;<br><br>- Support governance processes, reporting, compliance documentation, and project administration.&nbsp;<br><br>- Assist in tracking infrastructure incidents, service requests, maintenance activities, and operational KPIs.<br><br></span><br><span>Requirements<u>Requirements:</u> <br><br>- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.&nbsp;<br><br>- 3–5 years of experience in IT Operations, ICT Infrastructure, PMO, Project Coordination, Technical Analysis, or a similar role.&nbsp;<br><br>- Experience supporting ICT Infrastructure operations, projects, or service delivery environments.&nbsp;<br><br>- Strong experience preparing management reports, dashboards, executive presentations, and project status reports.&nbsp;<br><br>- Knowledge of ICT Infrastructure domains including Cloud, Datacenter, Servers, Virtualization, Storage, Backup, Databases, and Asset Management.&nbsp;<br><br>- Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).&nbsp;<br><br>- Excellent organizational, analytical, documentation, communication, and stakeholder management skills.<br><br></span><br><span>Benefits<u>Benefits:</u> <br><br>- Competitive Salary + Benefits Package<br><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>The incumbent will manage the Global Trade services products of QNB Group in line with the overall GTB and QNB.</p><br> <br> <br><br> Main Responsibilities : <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><ul><li><p>Ultimately responsible for development and market of Trade Services products, and value added service proposition for customers to uphold banks position as a key Trade services player in the global markets it operates in.</p><br></li><li><p>Supports the attaining revenue, profit, profitability supporting the sales team, in line with vision and mission of the group and /or other set targets imposed by the Senior Management team.</p><br></li><li><p>Works with Direct manager in achieving unit’s budget and product targets and implementation of the group approved strategies/business plans for the unit and overall objectives of the QNB group.</p><br></li><li><p>Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.</p><br></li><li><p>Implements KPI’s and best practices for Global Trade Services Product.</p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br></li><li><p>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br></li><li><p>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</p><br></li></ul><p><strong>B. Customer (Internal &amp; External):</strong></p><br><ul><li><p>Accountable for proactive gathering and analysis of market and business intelligence information as well as interfacing with Business Intelligence and Economic Research departments to ensure that Department’s activities are targeted to meet prevailing customer needs as well as to respond to competitor actions.</p><br></li><li><p>Responsible for the initiation and development of cutting-edge trade services products and solutions in line with a client centric approach and the overall ambitions of the organization to position itself as an innovative and leading GTB bank in all markets in operates in.</p><br></li><li><p>Responsible for the development of product/credit programs and packaged solutions in line with market trends and client needs and produces all related presentations, collateral and support material to support the commercialization and sales efforts.</p><br></li><li><p>Work with HO and Country Managers, to support the business objectives of the Trade business.</p><br></li><li><p>Responsible for working with the Global sales team on commercialization of trade services products effectively and tracks product profitability progress regularly</p><br></li><li><p>Responsible for all trade product KPIs and targets set by management.</p><br></li><li><p>Coordinates with the sales team for initiating, maintaining and enhancing relationships with customer requiring.</p><br></li><li><p>Trade services including e-channels in coordination with the channels and partnerships team, and develop any new products or product enhancements to ensure to ensure their business needs are identified and well served,</p><br></li><li><p>Responsible for implementation of a one point of contact concept to respond to and resolve all customer needs and queries pertaining to trade services product activities.</p><br></li><li><p>Assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br></li><li><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br></li></ul><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><ul><li><p>Accountable for preparations and implementation of Trade strategic and business plans in relation to Corporate and Institutional Banking strategy and QNB Group objectives, as well as ensures they are communicated and cascaded to the employees under supervision.</p><br></li><li><p>Responsible for initiating, developing and implementing policies, standards, systems and procedures pertaining to the function under supervision in line with QNB guidelines and policies as well as external regulations and high market standards. Ensures that these are adhered and followed to the fullest extent on a daily basis.</p><br></li><li><p>Is responsible for initiation of products, and/or offerings development/ enhancement, aimed at fulfilling client needs.</p><br></li><li><p>Including digital channel and partnership requirements in close coordination with the Global channels and partnerships team.</p><br></li><li><p>Manages all project implementations pertaining to trade products and Trade channels/partnerships in coordination with Global channels and partnerships team product developments and enhancements and ensuring all requirements are developed, met and tested correctly.</p><br></li><li><p>Responsible for preparation of Trade services marketing plans, client collateral, pitchbooks, sales support material and supports marketing activities alongside Global GTB Sales within the department to promote corporate banking products/ services in their best position.</p><br></li><li><p>Proactively monitors results of marketing activities and initiates marketing plans review if necessary.</p><br></li><li><p>In liaison with Corporate Communication function and other business units of the Bank supports building and promoting QNB brand image.</p><br></li><li><p>Represents the Bank at professional/ industrial organizations/ venues, conferences and workshops to represent</p><br></li><li><p>QNB group trade services product capabilities, market share.</p><br></li><li><p>Responsible for setting and implementation of appropriate pricing structures / policies for trade products.</p><br></li><li><p>Supports the structure and closure of complex transactions across the QNB network.</p><br></li><li><p>Builds and expands product capability out of Qatar for QNB Overseas to support the Qatar business expansion.</p><br></li><li><p>Is responsible for ensuring proper credit information and assessment of risk profile for trade clientele, and development of preventive actions, directed to early identification of risky clients as well as preventing/ minimizing losses potential losses.</p><br></li><li><p>Ensures identification and development of internal control systems to address control weakness.</p><br></li><li><p>Is responsible for identification of operational, market, sovereign and or other types of risk related to Trade product activities and address them through appropriate mitigation procedures.</p><br></li><li><p>Builds and maintains strong working relationships with other Departments and functions within the Bank to ensure harmonious processes and effective work relationships as well as to promote synergy within the Bank.</p><br></li><li><p>Ensures that any internal disputes are resolved promptly and sufficiently.</p><br></li><li><p>Is responsible that activities of the Department are well documented as per applicable internal and external requirements as well as reports to the Senior Management team on the Department's performance.</p><br></li><li><p>Ensures provision of timely and accurate information to the Group's senior management team, external and internal auditors and the Group's compliance function as and when required.</p><br></li><li><p>Performs any other tasks and projects as assigned by the direct manager pertaining to Corporate and Institutional Banking and QNB Group activities.</p><br></li></ul><p><strong>C. Continuous Improvement:</strong></p><br><ul><li><p>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br></li><li><p>Identify and encourage people to adopt practices better than the industry standard.</p><br></li><li><p>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</p><br></li><li><p>Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br></li></ul><p><strong>D. Learning &amp; Knowledge:</strong></p><br><ul><li><p>Ensures that functions under supervision has the skills and knowledge required to their jobs fulfillment.</p><br></li><li><p>Well-informed of the market competitive structure, industry practices and regulations in relation to trade products</p><br></li><li><p>Takes responsibility for self-development as well as acquiring skills and knowledge required to fulfillment of one's duties.</p><br></li><li><p>Personally, provides coaching and mentors employees (Product, service and portfolio management) under direct supervisions as well as those assigned by the Group's HR function to foster their professional development.</p><br></li><li><p>Facilitates knowledge sharing within and across QNB Group employees as well as ensures presence of knowledge sharing systems staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.</p><br></li></ul><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,</p><br></li><li><p>Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control</p><br></li><li><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br></li></ul><p><strong>F. Other:</strong></p><br><ul><li><p>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br></li><li><p>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. </p><br></li><li><p>All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br></li></ul> <br> <br><br> Education and Experience Requirements: <br> <ul><li><p>University graduate BA preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Master’s degree is highly preferred.</p><br></li><li><p>At least 12 years of banking relevant experience, preferably within a highly rated international bank.</p><br></li></ul> <br> <br> </div>

<p>The Direct Tax Compliance Risk Expert is responsible for leading compliance risk analysis related to direct taxes by applying data-driven and sector-based analytical methodologies to identify potential non-compliance and estimate tax gaps. The role includes conducting behavioral, sectoral, and international risk analyses, preparing detailed risk reports, and developing risk-based taxpayer selection lists to support tax audits and other compliance interventions. The position also coordinates with internal counterparts and national and international stakeholders and provides expert advice on analytical tools, methodologies, and procedures to strengthen tax compliance risk management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Risk Analysis and Identification of Non-Compliance Patterns</strong></p><p><br></p><p>Analyze direct tax compliance risks using statistical models, research activities, behavioral analysis, and sector-based analytics to identify patterns of non-compliance.</p><p>Review and assess risks associated with international direct tax matters, including tax treaty abuse, transfer pricing, and risks arising from cross-border structures.</p><p><br></p><p><strong>Tax Gap Assessment and Risk Evaluation</strong></p><p><br></p><p>Estimate tax gaps resulting from identified direct tax risks and assess their potential financial impact across sectors and taxpayer categories.</p><p>Analyze risk trends over time to monitor changes in direct tax risk levels and evaluate the effectiveness of previous compliance interventions.</p><p><br></p><p><strong>Risk Reporting and Recommendations</strong></p><p><br></p><p>Prepare periodic reports on direct tax risks, including identified risks, analytical methodologies, and estimated financial impacts.</p><p>Develop recommendations to reduce direct tax compliance risks through targeted tax audits, enhanced compliance measures, and the application of advanced detection technologies.</p><p><br></p><p><strong>Risk-Based Taxpayer Selection</strong></p><p><br></p><p>Prepare prioritized lists of direct taxpayers for tax audits and other compliance interventions based on risk assessment results and available data.</p><p>Provide the relevant departments with risk-based taxpayer lists, including the rationale for selection and the intended audit outcomes.</p><p><br></p><p><strong>Development of Analytical Tools and Methodologies</strong></p><p><br></p><p>Coordinate with the Information Technology Department to develop and enhance analytical and technical tools supporting direct tax compliance risk identification and management.</p><p>Review the performance of risk assessment models and recommend improvements to risk evaluation methodologies and analytical criteria.</p><p><br></p><p><strong>External Collaboration and Knowledge Sharing</strong></p><p><br></p><p>Coordinate with external stakeholders, including the Ministry of Finance and other government entities, on matters related to direct tax compliance risks.</p><p>Participate in multidisciplinary forums and international platforms organized by international organizations and partner institutions, and prepare technical contributions on direct tax compliance risk topics.</p><p><br></p><p><strong>Preferred Qualifications</strong></p><p><br></p><p>Bachelor’s degree in Economics, Statistics, Data Science, Accounting, or a related field.</p><p>Master’s degree in a relevant discipline is preferred.</p><p>Relevant professional certifications are considered an advantage.</p><p><br></p><p><strong>Preferred Experience</strong></p><p><br></p><p>More than <strong>16 years</strong> of experience in taxation, risk analysis, tax auditing, or data analytics.</p><p>Extensive knowledge of direct tax compliance risk assessment, including analytical methodologies, tax gap estimation, and risk-based taxpayer selection.</p><p><br></p><p><strong>Technical and Behavioral Competencies</strong></p><p><br></p><p>Excellent data analysis and interpretation skills.</p><p>Strong understanding of direct taxation principles and the drivers of tax compliance risk.</p><p>Ability to prepare comprehensive risk reports and provide practical recommendations.</p><p>Strong communication and stakeholder management skills with internal and external parties.</p><p><br></p>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will perform Money Market (MM) activities in local currencies in accordance with Group’s strategy, risk appetite, regulatory requirements, policies and procedures and the delegated authority.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Complies with approved budgets, policies and procedures in relation to Local Currency MM operations. - Implements KPI’s and best practices for Senior Manager, Asset & Liability Management (Local Currency) role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Assists in building and maintaining strong and effective relationships with all other related units to achieve the Money Market’s Desk goals/objectives. - Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Performs activities in accordance with the set MM strategies. - Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. - Trades in various money market instruments such as deposits, loans, short-term securities, forward rate agreements and interest rate swaps in approved currencies and with approved counterparties within delegated authority. - Follows up on the timely processing of transactions in coordination with Treasury Operations. - Responds to and log requests for local currency MM transactions, and provide pricing support for major corporate banking departments and branches within the delegated authority. - Prepares daily rate sheets under the direct supervision of the SVP, Asset & Liability Management. - Monitors gap positions within the delegated authority and under the guidance of the SVP, Asset & Liability Management. Learning & Knowledge: - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Education And Experience Requirements<br><br> Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Minimum 8 years experience in active dealing room, preferably in the Gulf<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate