Swift وظائف في قطر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>The Banquet Captain is responsible for supervising banquet service operations to ensure the flawless execution of events in accordance with <br>The Ritz‑Carlton Gold Standards<br>. This role leads banquet service associates during functions, ensuring exceptional guest experiences through personalized service, attention to detail, and operational excellence.<br>Key Responsibilities<br>Service &amp; Guest Experience<br>Lead and supervise banquet service staff during meetings, conferences, weddings, and special events.<br>Ensure all events are executed according to event orders (BEOs), brand standards, and guest expectations.<br>Anticipate guest needs, personalize service, and create memorable experiences consistent with The Ritz‑Carlton service values.<br>Serve as the primary point of contact during events to handle guest requests, concerns, and service recovery when needed.<br>Maintain professional service etiquette and appearance at all times.<br>Operational Execution<br>Conduct pre‑event briefings to communicate event details, service sequence, and assignments.<br>Coordinate with Culinary, Sales, Stewarding, and Event Management teams to ensure seamless event flow.<br>Confirm correct setup of function rooms, including table arrangements, décor, audio‑visual support, and service equipment.<br>Supervise food and beverage service to ensure correct timing, presentation, quality, and temperature.<br>Monitor compliance with food safety, hygiene, and alcohol service standards.<br>Leadership &amp; Team Management<br>Assign duties and manage staffing levels during events.<br>Coach, motivate, and support banquet associates to maintain high service performance.<br>Assist with training new team members and reinforcing brand service standards.<br>Model Ritz‑Carlton leadership behaviors and promote a respectful, inclusive work environment.<br>Administrative &amp; Quality Control<br>Verify accuracy of BEOs, guest counts, menu selections, and timing.<br>Ensure billing accuracy by confirming consumption, charges, and event completion details.<br>Maintain cleanliness, organization, and proper handling of banquet equipment and storage areas.<br>Participate in daily line‑ups, departmental meetings, and continuous improvement initiatives.<br>Required Skills &amp; Qualifications<br>Previous banquet or food &amp; beverage supervisory experience, preferably in a luxury hotel environment.<br>Strong leadership, communication, and interpersonal skills.<br>Excellent attention to detail and ability to multitask in a fast‑paced environment.<br>Solid understanding of banquet service styles (plated, buffet, cocktail, family style).<br>Working knowledge of food safety, hygiene, and beverage service standards.<br>Ability to work flexible shifts, including evenings, weekends, and holidays.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>Preferably Female<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International.&nbsp;<br>Be<br>where you can do your best work,&nbsp;<br>begin<br>your purpose,&nbsp;<br>belong<br>to an amazing global team, and&nbsp;<br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>The Banquet Captain is responsible for supervising banquet service operations to ensure the flawless execution of events in accordance with <br>The Ritz‑Carlton Gold Standards<br>. This role leads banquet service associates during functions, ensuring exceptional guest experiences through personalized service, attention to detail, and operational excellence.<br>Key Responsibilities<br>Service &amp; Guest Experience<br>Lead and supervise banquet service staff during meetings, conferences, weddings, and special events.<br>Ensure all events are executed according to event orders (BEOs), brand standards, and guest expectations.<br>Anticipate guest needs, personalize service, and create memorable experiences consistent with The Ritz‑Carlton service values.<br>Serve as the primary point of contact during events to handle guest requests, concerns, and service recovery when needed.<br>Maintain professional service etiquette and appearance at all times.<br>Operational Execution<br>Conduct pre‑event briefings to communicate event details, service sequence, and assignments.<br>Coordinate with Culinary, Sales, Stewarding, and Event Management teams to ensure seamless event flow.<br>Confirm correct setup of function rooms, including table arrangements, décor, audio‑visual support, and service equipment.<br>Supervise food and beverage service to ensure correct timing, presentation, quality, and temperature.<br>Monitor compliance with food safety, hygiene, and alcohol service standards.<br>Leadership &amp; Team Management<br>Assign duties and manage staffing levels during events.<br>Coach, motivate, and support banquet associates to maintain high service performance.<br>Assist with training new team members and reinforcing brand service standards.<br>Model Ritz‑Carlton leadership behaviors and promote a respectful, inclusive work environment.<br>Administrative &amp; Quality Control<br>Verify accuracy of BEOs, guest counts, menu selections, and timing.<br>Ensure billing accuracy by confirming consumption, charges, and event completion details.<br>Maintain cleanliness, organization, and proper handling of banquet equipment and storage areas.<br>Participate in daily line‑ups, departmental meetings, and continuous improvement initiatives.<br>Required Skills &amp; Qualifications<br>Previous banquet or food &amp; beverage supervisory experience, preferably in a luxury hotel environment.<br>Strong leadership, communication, and interpersonal skills.<br>Excellent attention to detail and ability to multitask in a fast‑paced environment.<br>Solid understanding of banquet service styles (plated, buffet, cocktail, family style).<br>Working knowledge of food safety, hygiene, and beverage service standards.<br>Ability to work flexible shifts, including evenings, weekends, and holidays.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>Preferably Female<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International.&nbsp;<br>Be<br>where you can do your best work,&nbsp;<br>begin<br>your purpose,&nbsp;<br>belong<br>to an amazing global team, and&nbsp;<br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International.&nbsp;<br>Be<br>where you can do your best work,&nbsp;<br>begin<br>your purpose,&nbsp;<br>belong<br>to an amazing global team, and&nbsp;<br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

Additional Information<br><br>Job Number 26110323<br><br>Job Category Engineering & Facilities<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D equivalent.<br><br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br><br>Experience in hotel engineering or maintenance a plus.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: Driver’s License<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26110323<br><br>Job Category Engineering & Facilities<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D equivalent.<br><br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br><br>Experience in hotel engineering or maintenance a plus.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: Driver’s License<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Hostess at The Ritz-Carlton, you will be the first and last impression of our guests’ dining experience. You are responsible for warmly welcoming guests, managing reservations, and ensuring a seamless flow of service within the restaurant while delivering exceptional luxury hospitality in line with Marriott International’s service excellence standards.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>KEY RESPONSIBILITIES:<br>Greet guests warmly and professionally upon arrival, using guests’ names whenever possible<br>Manage restaurant reservations and seating arrangements efficiently<br>Escort guests to their tables and present menus<br>Maintain accurate waitlists during peak periods and communicate waiting times clearly<br>Coordinate with servers and kitchen staff to ensure smooth table turnover and service flow<br>Handle guest inquiries, requests, and special arrangements (VIPs, celebrations, dietary needs)<br>Monitor dining area cleanliness, ambiance, and readiness at all times<br>Answer phone calls, manage bookings, and respond to guest inquiries promptly<br>Ensure adherence to Marriott and Ritz-Carlton service standards and brand values<br>Address guest concerns professionally and escalate when necessary<br>Support the F&amp;B team to deliver a memorable and personalized dining experience<br>Skills &amp; Competencies<br>Strong interpersonal and communication skills<br>Professional appearance and excellent grooming standards<br>Customer-focused with a positive and welcoming attitude<br>Ability to handle high-pressure situations with grace and composure<br>Attention to detail and strong organizational skills<br>Multitasking ability in a fast-paced environment<br>Basic knowledge of restaurant operations and reservation systems<br>Fluency in English (additional languages are an advantage)<br>Qualifications &amp; Experience<br>High school diploma or equivalent<br>Previous experience in a luxury hotel or fine dining restaurant preferred<br>Familiarity with Marriott systems or reservation platforms is an advantage<br>Core Work Activities<br>Creating a welcoming first impression aligned with Ritz-Carlton Gold Standards<br>Managing dining room capacity and optimizing seating efficiency<br>Building guest loyalty through personalized service<br>Supporting team collaboration and maintaining service excellence<br>Marriott Core Values<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>Work Environment &amp; Requirements<br>Standing and walking for extended periods<br>Flexibility to work shifts, weekends, and holidays<br>Maintaining high grooming and hygiene standards<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International.&nbsp;<br>Be<br>where you can do your best work,&nbsp;<br>begin<br>your purpose,&nbsp;<br>belong<br>to an amazing global team, and&nbsp;<br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Bartender at The Ritz-Carlton, you will create exceptional beverage experiences by preparing and serving high-quality drinks while delivering personalized and luxury service. You will uphold Marriott International standards, ensuring every guest interaction is memorable and reflects the brand’s excellence.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>Key Responsibilities<br>Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes<br>Provide engaging, personalized service to guests at the bar and restaurant<br>Maintain full knowledge of beverage menus, promotions, and ingredients<br>Recommend beverages based on guest preferences and upsell when appropriate<br>Ensure bar setup is complete, clean, and stocked before service<br>Monitor responsible alcohol service and comply with legal regulations<br>Handle cash and process payments accurately<br>Maintain cleanliness and organization of the bar area at all times<br>Support inventory control and report stock shortages<br>Coordinate with service team to ensure smooth operations<br>Address guest feedback professionally and escalate when needed<br>Follow Marriott and Ritz-Carlton service standards consistently<br>Skills &amp; Competencies<br>Strong communication and interpersonal skills<br>Excellent knowledge of cocktails, wines, spirits, and bar techniques<br>Customer-focused with a friendly and energetic personality<br>Ability to multitask in a fast-paced environment<br>Attention to detail and accuracy<br>Strong teamwork and collaboration skills<br>Professional grooming and presentation<br>Fluency in English (additional languages preferred)<br>Qualifications &amp; Experience<br>High school diploma or equivalent<br>Previous experience as a bartender in luxury hotel or fine dining preferred<br>Knowledge of international drink recipes and bar operations<br>Familiarity with POS systems is an advantage<br>Core Work Activities<br>Deliver exceptional beverage service aligned with Ritz-Carlton Gold Standards<br>Enhance guest experience through product knowledge and engagement<br>Maintain bar efficiency and operational excellence<br>Support team collaboration and service quality<br>Marriott Core Values<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>Work Environment &amp; Requirements<br>Standing for extended periods and handling bar equipment<br>Flexibility to work shifts, weekends, and holidays<br>Maintain high standards of hygiene and grooming<br>Preferred Qualifications<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International.&nbsp;<br>Be<br>where you can do your best work,&nbsp;<br>begin<br>your purpose,&nbsp;<br>belong<br>to an amazing global team, and&nbsp;<br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Bartender at The Ritz-Carlton, you will create exceptional beverage experiences by preparing and serving high-quality drinks while delivering personalized and luxury service. You will uphold Marriott International standards, ensuring every guest interaction is memorable and reflects the brand’s excellence.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>Key Responsibilities<br>Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes<br>Provide engaging, personalized service to guests at the bar and restaurant<br>Maintain full knowledge of beverage menus, promotions, and ingredients<br>Recommend beverages based on guest preferences and upsell when appropriate<br>Ensure bar setup is complete, clean, and stocked before service<br>Monitor responsible alcohol service and comply with legal regulations<br>Handle cash and process payments accurately<br>Maintain cleanliness and organization of the bar area at all times<br>Support inventory control and report stock shortages<br>Coordinate with service team to ensure smooth operations<br>Address guest feedback professionally and escalate when needed<br>Follow Marriott and Ritz-Carlton service standards consistently<br>Skills &amp; Competencies<br>Strong communication and interpersonal skills<br>Excellent knowledge of cocktails, wines, spirits, and bar techniques<br>Customer-focused with a friendly and energetic personality<br>Ability to multitask in a fast-paced environment<br>Attention to detail and accuracy<br>Strong teamwork and collaboration skills<br>Professional grooming and presentation<br>Fluency in English (additional languages preferred)<br>Qualifications &amp; Experience<br>High school diploma or equivalent<br>Previous experience as a bartender in luxury hotel or fine dining preferred<br>Knowledge of international drink recipes and bar operations<br>Familiarity with POS systems is an advantage<br>Core Work Activities<br>Deliver exceptional beverage service aligned with Ritz-Carlton Gold Standards<br>Enhance guest experience through product knowledge and engagement<br>Maintain bar efficiency and operational excellence<br>Support team collaboration and service quality<br>Marriott Core Values<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>Work Environment &amp; Requirements<br>Standing for extended periods and handling bar equipment<br>Flexibility to work shifts, weekends, and holidays<br>Maintain high standards of hygiene and grooming<br>Preferred Qualifications<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International.&nbsp;<br>Be<br>where you can do your best work,&nbsp;<br>begin<br>your purpose,&nbsp;<br>belong<br>to an amazing global team, and&nbsp;<br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><br><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><br><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><p>Responsibilities are organized across six core leadership pillars:</p><br><br><p><b>1. Strategic Leadership</b></p><br><br><ul><li><p>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</p><br><br></li><li><p>Expand market and client wallet share; broaden the client solutions portfolio across all segments</p><br><br></li><li><p>Navigate a complex matrix environment, aligning stakeholders across competing priorities</p><br><br></li><li><p>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</p><br><br></li><li><p>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</p><br><br></li><li><p>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</p><br><br></li></ul><p><b>2. Business &amp; Revenue Growth</b></p><br><br><ul><li><p>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</p><br><br></li><li><p>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</p><br><br></li><li><p>Oversee the end-to-end Services business, including sales, product, operations and technology teams</p><br><br></li><li><p>Work closely with the Services Operations Head to advance the business agenda</p><br><br></li><li><p>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</p><br><br></li><li><p>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</p><br><br></li></ul><p><b>3. Client Engagement</b></p><br><br><ul><li><p>Serve as the primary client engagement head for all Services business across the three markets</p><br><br></li><li><p>Generate active, senior-level client interactions and build strategic, long-term client relationships</p><br><br></li><li><p>Deploy optimal service solutions tailored to client needs across all segments and business lines</p><br><br></li><li><p>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</p><br><br></li><li><p>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</p><br><br></li><li><p>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</p><br><br></li></ul><p><b>4. Risk &amp; Governance</b></p><br><br><ul><li><p>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</p><br><br></li><li><p>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</p><br><br></li><li><p>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</p><br><br></li><li><p>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</p><br><br></li><li><p>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</p><br><br></li><li><p>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</p><br><br></li></ul><p><b>5. Stakeholder &amp; External Engagement</b></p><br><br><ul><li><p>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</p><br><br></li><li><p>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</p><br><br></li><li><p>Represent Citi externally at industry associations, forums, congresses, conferences and committees</p><br><br></li><li><p>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</p><br><br></li><li><p>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</p><br><br></li></ul><p><b>6. People &amp; Culture</b></p><br><br><ul><li><p>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</p><br><br></li><li><p>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</p><br><br></li><li><p>Develop the next generation of Services leadership within the organization</p><br><br></li><li><p>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</p><br><br></li><li><p>Engage employees meaningfully in the broader business strategy and organizational direction</p><br><br></li><li><p>Foster a strong control environment and risk-aware culture at all levels of the team</p><br><br></li></ul><br><p><b>What We're Looking For</b></p><br><br><p><b>Essential Requirements</b></p><br><br><p>Candidates must be able to demonstrate the following:</p><br><br><ul><li><p><b>15+ years</b>&nbsp;of work experience in the financial services industry, including&nbsp;<b>10+ years</b>&nbsp;at a senior managerial level</p><br><br></li><li><p><b>Deep transaction banking expertise</b>&nbsp;— cash management, trade services and/or custody products</p><br><br></li><li><p><b>Proven success</b>&nbsp;leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&amp;L)</p><br><br></li><li><p><b>Strong risk and governance track record</b>&nbsp;— credit, operational, conduct and compliance risk management</p><br><br></li><li><p><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</p><br><br></li><li><p><b>Strong Balance Sheet understanding</b>&nbsp;and familiarity with risk and finance frameworks at a legal entity level</p><br><br></li><li><p><b>Experience managing dynamic, diverse and cross-functional teams</b>&nbsp;across geographies</p><br><br></li><li><p><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</p><br><br></li><li><p><b>Executive-level communication skills</b>&nbsp;— written and verbal, for internal and external audiences including regulators, clients and senior management</p><br><br></li><li><p><b>Fluency in English</b>&nbsp;(both written and verbal).</p><br><br></li><li><p><b>University degree</b>&nbsp;(Bachelor's minimum required)</p><br><br></li></ul><br><p><b>Preferred &amp; Advantageous Experience</b></p><br><br><p>The following experience would strengthen a candidate's profile:</p><br><br><ul><li><p>Prior&nbsp;<b>GCC or broader MEA market experience</b>&nbsp;in a senior Services or transaction banking leadership role</p><br><br></li><li><p><b>Master's degree</b>&nbsp;in Business, Finance or a related field</p><br><br></li><li><p><b>Arabic language proficiency</b>&nbsp;(spoken and/or written)</p><br><br></li><li><p><b>Digital transformation and fintech engagement</b>&nbsp;experience within a financial institution</p><br><br></li><li><p><b>Established regulatory relationships</b>&nbsp;with GCC central banks, supervisors or government institutions</p><br><br></li><li><p><b>Legal Vehicle governance experience</b>&nbsp;and familiarity with managing a banking legal entity</p><br><br></li><li><p><b>Track record of gaining Senior Management buy-in</b>&nbsp;for and executing country-level growth strategies</p><br><br></li></ul><br><p><b>Skills &amp; Competencies</b></p><br><br><p><b>Why This Role? Development &amp; Career Value</b></p><br><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><br><p><b>What you will gain:</b></p><br><br><ul><li><p><b>Multi-market franchise leadership</b>&nbsp;— Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</p><br><br></li><li><p><b>Regulatory &amp; governance expertise</b>&nbsp;— Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</p><br><br></li><li><p><b>Innovation &amp; digital agenda</b>&nbsp;— Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</p><br><br></li><li><p><b>Senior leadership network</b>&nbsp;— Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</p><br><br></li><li><p><b>Integrative thinking development</b>&nbsp;— Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</p><br><br></li><li><p><b>Career acceleration</b>&nbsp;— A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</p><br><br></li></ul><br><p><i><b>Location flexibility:</b>&nbsp;This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i></p><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><p><b>Key Responsibilities</b></p><br><p>Responsibilities are organized across six core leadership pillars:</p><br><p><b>1. Strategic Leadership</b></p><br><ul><li><p>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</p><br></li><li><p>Expand market and client wallet share; broaden the client solutions portfolio across all segments</p><br></li><li><p>Navigate a complex matrix environment, aligning stakeholders across competing priorities</p><br></li><li><p>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</p><br></li><li><p>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</p><br></li><li><p>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</p><br></li></ul><p><b>2. Business &amp; Revenue Growth</b></p><br><ul><li><p>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</p><br></li><li><p>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</p><br></li><li><p>Oversee the end-to-end Services business, including sales, product, operations and technology teams</p><br></li><li><p>Work closely with the Services Operations Head to advance the business agenda</p><br></li><li><p>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</p><br></li><li><p>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</p><br></li></ul><p><b>3. Client Engagement</b></p><br><ul><li><p>Serve as the primary client engagement head for all Services business across the three markets</p><br></li><li><p>Generate active, senior-level client interactions and build strategic, long-term client relationships</p><br></li><li><p>Deploy optimal service solutions tailored to client needs across all segments and business lines</p><br></li><li><p>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</p><br></li><li><p>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</p><br></li><li><p>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</p><br></li></ul><p><b>4. Risk &amp; Governance</b></p><br><ul><li><p>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</p><br></li><li><p>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</p><br></li><li><p>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</p><br></li><li><p>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</p><br></li><li><p>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</p><br></li><li><p>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</p><br></li></ul><p><b>5. Stakeholder &amp; External Engagement</b></p><br><ul><li><p>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</p><br></li><li><p>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</p><br></li><li><p>Represent Citi externally at industry associations, forums, congresses, conferences and committees</p><br></li><li><p>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</p><br></li><li><p>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</p><br></li></ul><p><b>6. People &amp; Culture</b></p><br><ul><li><p>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</p><br></li><li><p>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</p><br></li><li><p>Develop the next generation of Services leadership within the organization</p><br></li><li><p>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</p><br></li><li><p>Engage employees meaningfully in the broader business strategy and organizational direction</p><br></li><li><p>Foster a strong control environment and risk-aware culture at all levels of the team</p><br></li></ul><p><b>What We're Looking For</b></p><br><p><b>Essential Requirements</b></p><br><p>Candidates must be able to demonstrate the following:</p><br><ul><li><p><b>15+ years</b>&nbsp;of work experience in the financial services industry, including&nbsp;<b>10+ years</b>&nbsp;at a senior managerial level</p><br></li><li><p><b>Deep transaction banking expertise</b>&nbsp;— cash management, trade services and/or custody products</p><br></li><li><p><b>Proven success</b>&nbsp;leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&amp;L)</p><br></li><li><p><b>Strong risk and governance track record</b>&nbsp;— credit, operational, conduct and compliance risk management</p><br></li><li><p><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</p><br></li><li><p><b>Strong Balance Sheet understanding</b>&nbsp;and familiarity with risk and finance frameworks at a legal entity level</p><br></li><li><p><b>Experience managing dynamic, diverse and cross-functional teams</b>&nbsp;across geographies</p><br></li><li><p><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</p><br></li><li><p><b>Executive-level communication skills</b>&nbsp;— written and verbal, for internal and external audiences including regulators, clients and senior management</p><br></li><li><p><b>Fluency in English</b>&nbsp;(both written and verbal).</p><br></li><li><p><b>University degree</b>&nbsp;(Bachelor's minimum required)</p><br></li></ul><p><b>Preferred &amp; Advantageous Experience</b></p><br><p>The following experience would strengthen a candidate's profile:</p><br><ul><li><p>Prior&nbsp;<b>GCC or broader MEA market experience</b>&nbsp;in a senior Services or transaction banking leadership role</p><br></li><li><p><b>Master's degree</b>&nbsp;in Business, Finance or a related field</p><br></li><li><p><b>Arabic language proficiency</b>&nbsp;(spoken and/or written)</p><br></li><li><p><b>Digital transformation and fintech engagement</b>&nbsp;experience within a financial institution</p><br></li><li><p><b>Established regulatory relationships</b>&nbsp;with GCC central banks, supervisors or government institutions</p><br></li><li><p><b>Legal Vehicle governance experience</b>&nbsp;and familiarity with managing a banking legal entity</p><br></li><li><p><b>Track record of gaining Senior Management buy-in</b>&nbsp;for and executing country-level growth strategies</p><br></li></ul><p><b>Skills &amp; Competencies</b></p><br><p><b>Why This Role? Development &amp; Career Value</b></p><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><p><b>What you will gain:</b></p><br><ul><li><p><b>Multi-market franchise leadership</b>&nbsp;— Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</p><br></li><li><p><b>Regulatory &amp; governance expertise</b>&nbsp;— Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</p><br></li><li><p><b>Innovation &amp; digital agenda</b>&nbsp;— Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</p><br></li><li><p><b>Senior leadership network</b>&nbsp;— Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</p><br></li><li><p><b>Integrative thinking development</b>&nbsp;— Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</p><br></li><li><p><b>Career acceleration</b>&nbsp;— A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</p><br></li></ul><p><i><b>Location flexibility:</b>&nbsp;This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i></p><br><br><br><br><br><br><br><br><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Examinations and Assessment Lead has overall responsibility for the management and operation of the Examinations and Assessment team. The role is accountable for the effective planning, delivery, monitoring and review of all examinations and assessment activities within the Technical Institute. The role provides assurance to the Technical Institute Contract &amp; Assurance Manager and the Head of the Technical Institute that examinations and assessment are being delivered in accordance with a defined, compliant and consistently applied assessment strategy covering all training programmes. The Examinations and Assessment Lead is responsible for management of student data, the ongoing review of examinations and assessment operations, the systematic collection and analysis of performance data, and the identification of risks, trends and improvement actions that impact learner outcomes. The role ensures that all required assessment policies, procedures and controls are implemented and adhered to in accordance with the contractual requirements and those of external awarding and regulatory bodies, (e.g. City &amp; Guilds and the Ministry of Education and Higher Education). Internal audits, assessment analysis, moderation outcomes and course performance reports will inform decision-making and recommendations. The role works closely with the Chief Instructors (Academic and Engineering) to ensure clarity of roles, compliance with assessment requirements, and effective communication across stakeholders. The Examinations and Assessment Lead supports continuous improvement activities, contributing to corrective actions, preventative measures and the development of customer satisfaction and quality performance metrics. Core Duties: Lead and manage the Examinations and Assessment team in accordance with the organisation s policies and procedures applicable to people and talent management, and personal health, safety and wellbeing. Own and maintain the Technical Institute Assessment Strategy across all elements of Technical Institute training. Provide Chief Instructors with a forward assessment calendar, including scheduled assessments, re-sit opportunities, and complaints and appeals procedures, in advance of each phase of training. Forecast and plan resource requirements to support the delivery of the assessment calendar and assessment strategy. Identify assessment-related training needs and implement appropriate training and standardisation activities for staff involved in invigilation, marking, checking, or assessment delivery. Capture and maintain sufficient assessment data to enable analysis of factors affecting student performance, including environment, materials, instructors, and assessments. Ensure all examinations and assessment policies, processes, and procedures are regularly reviewed, controlled, and available for centre approval and accreditation activities. Ensure examinations and assessments are applied consistently and uniformly across the Technical Institute against a clearly defined and commonly understood assessment framework. Plan and oversee the delivery of examinations, including reasonable adjustments and arrangements for students where deemed appropriate/necessary. Produce and provide pass lists and student class lists to the Contract &amp; Assurance Manager following placement testing and aptitude testing conducted as part of student selection and enrolment activities. Support the Qatar Armed Forces and the Technical Institute Management Team in responding to student enquiries, providing accurate information and advice, and following up on assessment-related issues or concerns. Be responsible for the preparation of examinations and assessments, including room set up, attendance register, provision of seating plans and stationery as well as ensuring there is sufficient invigilation support arranged. Requirements Competencies: Knowledge considered essential includes: Degree-level qualification in Education (or closely related field). Demonstrable knowledge of examination and assessment principles, including formative and summative assessment at secondary or tertiary level. Understanding of the functions of assessment (diagnostic, formative, summative, certification) and working knowledge of qualitative and quantitative research methods as they relate to assessment and evaluation. Working knowledge of curriculum delivery and evaluation in an educational setting. Skills considered essential includes: Strong organisational, planning and problem-solving skills, with a proven ability to work to tight deadlines and manage multiple priorities. Ability to initiate, develop and maintain effective procedures, policies and documentation for exams and assessments. Ability to contribute to the planning and delivery of educational programmes and to present confidently at senior-level meetings. Highly developed English verbal and written communication skills, including clear report writing, drafting formal correspondence, and handling confidential or sensitive issues appropriately. Demonstrated interpersonal and stakeholder management skills, with the ability to liaise and communicate effectively with academic staff, military staff, students and external partners. High level of computer literacy, including experience with Training Management Systems, Microsoft Office, databases and statistical/analytical applications. Experience considered essential includes: Experience working in a management or leadership position within an educational context (e.g. exams office, programme management, academic coordination). Demonstrable experience in managing examinations and assessments, including scheduling, invigilation, integrity/security, marking, moderation and results processing. Experience of training, assessment or programme delivery with international students, preferably within the Middle East or similar intercultural environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Requirements</h2><p><strong>Competencies:</strong></p><p><strong>Knowledge considered essential includes:</strong></p><ul><li>Degree-level qualification in Education (or closely related field).</li><li>Demonstrable knowledge of examination and assessment principles, including formative and summative assessment at secondary or tertiary level.</li><li>Understanding of the functions of assessment (diagnostic, formative, summative, certification) and working knowledge of qualitative and quantitative research methods as they relate to assessment and evaluation.</li><li>Working knowledge of curriculum delivery and evaluation in an educational setting.</li></ul><p><strong>Skills considered essential includes:</strong></p><ul><li>Strong organisational, planning and problem-solving skills, with a proven ability to work to tight deadlines and manage multiple priorities.</li><li>Ability to initiate, develop and maintain effective procedures, policies and documentation for exams and assessments.</li><li>Ability to contribute to the planning and delivery of educational programmes and to present confidently at senior-level meetings.</li><li>Highly developed English verbal and written communication skills, including clear report writing, drafting formal correspondence, and handling confidential or sensitive issues appropriately.</li><li>Demonstrated interpersonal and stakeholder management skills, with the ability to liaise and communicate effectively with academic staff, military staff, students and external partners.</li><li>High level of computer literacy, including experience with Training Management Systems, Microsoft Office, databases and statistical/analytical applications.</li></ul><p><strong>Experience considered essential includes:</strong></p><ul><li>Experience working in a management or leadership position within an educational context (e.g. exams office, programme management, academic coordination).</li><li>Demonstrable experience in managing examinations and assessments, including scheduling, invigilation, integrity/security, marking, moderation and results processing.</li><li>Experience of training, assessment or programme delivery with international students, preferably within the Middle East or similar intercultural environment.</li></ul><p><strong>Knowledge considered desirable includes:</strong></p><ul><li>Understanding of Military Trade Training contexts and the specific demands of technical/vocational training for military personnel.</li><li>Knowledge of BAE Systems Approach to Training (BSAT) and/or Defence Systems Approach to Training (DSAT) models.</li><li>Knowledge of standardised English assessments (e.g. IELTS, TOEFL, or military language proficiency standards) and their alignment to CEFR or similar frameworks.</li><li>Understanding of vocational/technical qualification frameworks (e.g. BTEC, City &amp; Guilds, national TVET frameworks, apprenticeship standards).</li><li>Awareness of relevant accreditation and quality assurance frameworks (e.g. national qualification authorities, international QA bodies).</li><li>Intercultural competence, particularly in Middle Eastern contexts; basic Arabic language ability could be advantageous.</li></ul><p><strong>Skills considered desirable includes:</strong></p><ul><li>Training Assessment Quality Assurance (TAQA) qualification or equivalent assessor/internal verifier qualification.</li><li>Ability to contribute to or lead internal quality assurance processes such as standardisation, moderation and internal audit of assessment practice.</li><li>Ability to design and deliver assessment-related training (e.g. for markers, invigilators, assessors and internal verifiers).</li><li>Skills in using e-assessment or LMS platforms (e.g. Moodle, Blackboard, online testing tools).</li><li>Strong data analysis and reporting skills for monitoring student performance and informing decision-making at programme and institutional level.</li><li>Ability to work effectively within a hierarchical, disciplined environment and adapt communication style accordingly.</li><li>Change management skills, including experience leading or supporting assessment or curriculum reform projects.</li></ul><p><strong>Experience considered desirable includes:</strong></p><ul><li>Experience in training design using BSAT/DSAT or equivalent defence/competency-based training models.</li><li>Evidence of continuous professional development (CPD) in assessment, quality assurance, educational leadership or related areas.</li><li>Experience in exam security and malpractice investigation in high-stakes environments.</li><li>Experience liaising with external awarding bodies, accreditation agencies or industry partners.</li><li>Prior work experience in a Middle Eastern or similar cultural/military training environment.</li></ul><p><strong>Behaviours:</strong></p><p>Within the QTI both what you do and how you do it are of equal significance. Below are the core behavours applicable to BSL Employees. For more information on these, or the BAE Systems 8 Behaviours please contact your BSL HR Advisor or BAE Systems Senior Management Team member.</p><p><strong>Agility:</strong></p><ul><li>Collaboration: Building relationships, conflict resolution, and creating an inclusive and respectful work environment.</li><li>Balanced Decision-Making: Making informed decisions efficiently, often in rapidly changing situations, by leveraging available information.</li><li>Flexibility: Being willing to adjust plans, strategies, or approaches as needed to meet evolving circumstances or new opportunities.</li><li>Innovation: Encouraging creative thinking and embracing new ideas to drive progress and stay ahead in dynamic environments.</li><li>Proactive Approach: Anticipating changes and taking proactive steps to prepare for and address potential challenges or shifts in the market.</li></ul><p></p></section>