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We are seeking a highly experienced, professional, and governance-focused Board Secretary & Governance Officer to provide comprehensive Board, Shareholder, and Corporate Governance support within a leading and diversified business group in Qatar.<br><br>This is a critical executive support role responsible for ensuring the effective administration of Board and Committee affairs, maintaining the highest standards of corporate governance, safeguarding confidential information, and facilitating seamless communication between the Board of Directors, Shareholders, Executive Management, and key stakeholders.<br>The successful candidate will play a pivotal role in coordinating Board and Shareholder meetings, preparing executive-level governance documentation and presentations, maintaining corporate records, monitoring governance compliance, and supporting the implementation of governance best practices across the organization.<br>Key Responsibilities Board Affairs & Governance Administration Prepare Board and Committee materials by collecting, reviewing, consolidating, and analyzing strategic, financial, operational, and governance information, and transforming it into high-quality Board packs, Power Point presentations, executive briefing notes, governance reports, meeting papers, and decision-support documents. Coordinate and administer Board of Directors, Committee, and Shareholder meetings. Organize Annual General Meetings (AGMs), Extraordinary General Meetings (EGMs), and shareholder communications. Prepare and distribute agendas, Board packs, governance reports, and supporting documentation within established timelines Coordinate Board schedules, meeting logistics, attendance confirmations, and communication with Board members and executive stakeholders Maintain shareholder records, approvals, resolutions, and governance documentaion. Support the execution and follow-up of Board and Shareholder decisions. Maintain and periodically review governance policies, Board Charters, Committee Charters, and Delegation of Authority (DOA) frameworks,Support the continuous enhancement of governance frameworks, policies, and best practices.<br>Corporate Secretarial & Documentation Management Draft and maintain Board minutes, Board resolutions, shareholder resolutions, and governance correspondence Maintain accurate governance records, statutory registers, corporate archives, and official documentation Ensure proper document control, retention, confidentiality, and accessibility of governance-related records. Maintain governance trackers, approval records, and authorized signatory registers. Manage annual governance calendars, Board schedules, and statutory reporting timelines<br>Governance Coordination & Compliance Monitor and follow up on Board resolutions, approvals, signatures, and action items to ensure timely completions Coordinate governance matters with Executive Management and internal stakeholders Support governance audits, compliance reviews, and governance reporting requirements Liaise with Legal, Compliance, Internal Audit, and external advisors on governance-related matters. Monitor governance and regulatory developments and support implementation of applicable require. Maintain Board member declarations, conflict-of-interest disclosures, and governance compliance records. <br>Strategic Governance Provide governance guidance and procedural support to the Board and Executive Management. Promote governance excellence and contribute to strengthening the organization's governance culture. Support the implementation of governance initiatives and continuous improvement programs.<br>Bilingual Governance Support Prepare, review, and coordinate governance documentation in both English and Arabic. Ensure consistency, accuracy, and professionalism in all governance communications, records, and documentation.<br>Qualifications & Experience Bachelor's Degree in Business Administration, Corporate Governance, Law, Management, or a related discipline. Professional certification in Corporate Governance, Company Secretarial Practice, or Board Administration is preferred. Minimum 8–12 years of relevant experience in corporate governance, board administration, executive office management, or corporate secretarial functions. Demonstrated experience supporting Boards of Directors, Executive Committees, and shareholder governance activities. Strong experience in preparing board documentation, governance reports, resolutions, meeting minutes, and executive correspondence. Advanced proficiency in Microsoft Power Point, including the preparation of board presentations, board packs, executive reports, and decision-support materials. Proven ability to handle highly confidential corporate and governance-sensitive information. Experience within large corporate groups, holding companies, or regulated environments is highly desirable. Experience working within bilingual corporate environments is an advantage. Key Competencies Corporate Governance & Board Administration Board & Shareholder Meeting Management Executive Presentation & Board Pack Preparation Minute Taking & Resolution Drafting Governance Reporting & Documentation Management Stakeholder Relationship Management Attention to Detail & Confidentiality Professional Communication & Executive Correspondence Planning, Coordination & Organizational Excellence Language Requirements Fluent in English (Mandatory) Fluent in Arabic (Mandatory)
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía telephone, e-mail, Glowing or in person within the same day as the query being received. Ensures that special requests and alerts or traces to respective department are being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up. Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month. Pre research guests’ profiles, status and required information in order to personalize their stay. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports and monitors their activities throughout the day. Ensures that guest’s preference and relevant information are updated in Opera. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Understand and be able to perform all duties of the Managers on Duty. Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high. Promote & encourage creativity in efforts to deliver memorable guest journeys. Ensure the Rota is done correctly and in a timely manner. Actively lobby host and act as a role model for the team on Duty. Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard. At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations. Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team. Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them. Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty. Monitor associate’s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image. Always use the correct standard and etiquette when answering the telephone and emails. Work together with the Director of Front of House with regards to SAG’s and any special procedures which may be necessary for their arrival and departure. Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation. Have a complete knowledge of all the guest rooms. Attend daily operational morning meetings. Participate in all hotel and departmental initiatives. Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Be responsive to associates’ needs and problems; be firm, fair, and consistent in dealing with challenges. Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to. Constantly keep the Director of Front of House updated on the performance of the Guest Relations team. Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to. Strive to achieve upselling goals by leading by example and motivating the team. Promote the hotels facilities effectively. Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House. Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping. Take an active role in daily handovers – contributing and communicating relevant issues. Respond to all guest requests in a prompt and courteous manner. Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner. Attending training sessions both internal and external. Take an active role in recruitment for the Guest Relations team. Report all disciplinary and grievance matters immediately to Assistant/Director Front of House. Monitor that all LQA, Forbes and Rosewood standards are met.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía telephone, e-mail, Glowing or in person within the same day as the query being received. Ensures that special requests and alerts or traces to respective department are being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up. Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month. Pre research guests’ profiles, status and required information in order to personalize their stay. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports and monitors their activities throughout the day. Ensures that guest’s preference and relevant information are updated in Opera. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Understand and be able to perform all duties of the Managers on Duty. Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high. Promote & encourage creativity in efforts to deliver memorable guest journeys. Ensure the Rota is done correctly and in a timely manner. Actively lobby host and act as a role model for the team on Duty. Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard. At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations. Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team. Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them. Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty. Monitor associate’s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image. Always use the correct standard and etiquette when answering the telephone and emails. Work together with the Director of Front of House with regards to SAG’s and any special procedures which may be necessary for their arrival and departure. Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation. Have a complete knowledge of all the guest rooms. Attend daily operational morning meetings. Participate in all hotel and departmental initiatives. Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Be responsive to associates’ needs and problems; be firm, fair, and consistent in dealing with challenges. Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to. Constantly keep the Director of Front of House updated on the performance of the Guest Relations team. Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to. Strive to achieve upselling goals by leading by example and motivating the team. Promote the hotels facilities effectively. Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House. Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping. Take an active role in daily handovers – contributing and communicating relevant issues. Respond to all guest requests in a prompt and courteous manner. Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner. Attending training sessions both internal and external. Take an active role in recruitment for the Guest Relations team. Report all disciplinary and grievance matters immediately to Assistant/Director Front of House. Monitor that all LQA, Forbes and Rosewood standards are met.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía telephone, e-mail, Glowing or in person within the same day as the query being received. Ensures that special requests and alerts or traces to respective department are being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Ensures each negative review which is obtained through other channels (Google, Tripadvisor, Booking.com.etc.) is logged in Knowcross to initiate an internal follow up. Submits summary Trust You glitches reported generated through Knowcross before 3rd of the month for the previous month. Pre research guests’ profiles, status and required information in order to personalize their stay. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports and monitors their activities throughout the day. Ensures that guest’s preference and relevant information are updated in Opera. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Understand and be able to perform all duties of the Managers on Duty. Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high. Promote & encourage creativity in efforts to deliver memorable guest journeys. Ensure the Rota is done correctly and in a timely manner. Actively lobby host and act as a role model for the team on Duty. Have a thorough knowledge of the Front Office systems, such as Opera, Knowcross and Vingcard. At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Assist with managing the performance of the Guest Relations, Service Center team to ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations. Communicate all new policies and procedures to all associates. Ensure all departmental SOPs are updated and followed up correctly by the team. Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relations team, up-date procedures and implement them. Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through by the Managers on Duty. Monitor associate’s appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image. Always use the correct standard and etiquette when answering the telephone and emails. Work together with the Director of Front of House with regards to SAG’s and any special procedures which may be necessary for their arrival and departure. Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation. Have a complete knowledge of all the guest rooms. Attend daily operational morning meetings. Participate in all hotel and departmental initiatives. Work closely with other department heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Be responsive to associates’ needs and problems; be firm, fair, and consistent in dealing with challenges. Liaise and supervise the team to ensure all group arrivals procedures are followed consistently; the rooming lists, accounting instructions and special requests are adhered to. Constantly keep the Director of Front of House updated on the performance of the Guest Relations team. Spot check, Supervisors, Guest relations associates, Service Center Associates to ensure the Rosewood brand standards are being adhered to. Strive to achieve upselling goals by leading by example and motivating the team. Promote the hotels facilities effectively. Take an active role in the preparation of associate performance reviews/appraisals with the Director of Front of House. Understand the structure and standards to ensure a smooth operation between Guest Relations, Front office, Finance and Housekeeping. Take an active role in daily handovers – contributing and communicating relevant issues. Respond to all guest requests in a prompt and courteous manner. Assist the Director of Front of House to organize monthly departmental meetings, competition of departmental goals and assist to ensure all departmental projects are being completed in a timely manner. Attending training sessions both internal and external. Take an active role in recruitment for the Guest Relations team. Report all disciplinary and grievance matters immediately to Assistant/Director Front of House. Monitor that all LQA, Forbes and Rosewood standards are met.
Mandarin Oriental, Doha is looking for a People & Culture Coordinator to join our People & Culture team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the People & Culture Department, the People & Culture Coordinator plays a key role in supporting the People & Culture Division. The position is primarily responsible for coordinating administrative functions, maintaining accurate colleague records, and ensuring compliance with all legal and regulatory requirements. Through these responsibilities, the Coordinator helps uphold and promote the culture, values, and vision of Mandarin Oriental Hotel Group (MOHG). The role reports directly to the Director of People & Culture.<br><br>As People & Culture Coordinator, you will be responsible for the following duties:<br><br>To be readily available with empathetic, open communication ensuring reliability and confidentiality. To complete day to day personnel administration in response to requests and action plans. To maintain good rapport and working relationship with all colleagues. To provide a courteous and professional service at all times. To project at all times a positive and motivated attitude and a calm demeanour. To ensure that all colleagues have a complete understanding and adhere to the Mandarin Oriental, Doha’s Colleagues Rules & Regulations. To ensure that all in-house rules and regulations are communicated to colleagues and implemented. To ensure that all People & Culture administration procedures are carried out in accordance with hotel legal requirements. To assist and support the Director of People & Culture/ Manager in the smooth and efficient running of the People & Culture Division, ensuring that all policies and procedures outlined in the People & Culture Operations Manual are strictly adhere to.<br><br>As People & Culture Coordinator, We Expect From You<br><br>Minimum 1 year of experience working in a 5-star hotel environment preferred Minimum of 1-year experience in a similar or related administrative role Vocational Diploma in Hospitality Operations or Human Resources Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management or Human Resources<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
<p><h4>Essential functions</h4>
<p><strong>40% Sales and marketing</strong><br>
Manage pre-opening critical path and preopening market plan.<br>
Participate in ownership meetings/presentations.<br>
Coordinate communications for property with brand management.</p>
<p><strong>20% Revenue management</strong><br>
Provide strategic revenue management plans within the hotel to include rate development, establishment of group thresholds, space utilization policy, deployment strategies through the review of competitive data, demand analysis and market mix management.<br>
Oversee and maximize revenue contribution from major distribution channels (HRW, CRO, GDS, Internet).<br>
Ensure effective utilization of Profit Pack and other utilized selective selling guidelines to maximize revenue contribution from all segments.<br>
Provide oversight for the catering sales strategies.</p>
<p><strong>20% Human resources</strong><br>
Oversee the management, training and career development of sales staff.<br>
Responsible for recruiting and identifying candidates for sales managerial positions.<br>
Within the framework of the local competitive marketplace recommend appropriate sales compensation.<br>
Active participation in continuing education to ensure further professional development.</p>
<p><strong>10%</strong><br>
Prepares and submits reports on front office operations, guest feedback, and any incidents.</p>
<p><strong>5%</strong><br>
Manages the front office cash handling and billing processes accurately.</p>
<h4>Other</h4>
<p>Regular attendance in conformance with standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.<br>
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.<br>
This list of essential functions is not exhaustive and might be supplemented as necessary.</p>
<h4>Supportive functions</h4>
<p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Participate in industry organizations.</li>
<li>Maintain an open line of communication between guests, employees and management.</li>
<li>Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts and marketing input.</li>
<li>Assist office in any other administrative duties as needed.</li>
</ul>
<h4>Other duties</h4>
<p>Regular attendance in conformance with the standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position.</p>
<h4>Safety requirements</h4>
<p>Personal protective equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.</p>
<h4>Organizational relationships</h4>
<p>Positions directly reporting to this position (titles):</p>
<ul>
<li>Director of Sales</li>
<li>Director of Marketing</li>
<li>Director of GC&E</li>
<li>All commercial team members</li>
</ul>
<h4>Specific job knowledge, skill and ability</h4>
<p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.</p>
<ul>
<li>Ability to perform critical analysis.</li>
<li>Ability to manage extensive amounts of information and provide constructive feedback/direction.</li>
<li>Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry.</li>
<li>Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Hilton Worldwide image.</li>
<li>Excellent spoken and presentation skills.</li>
<li>Considerable ability to listen effectively.</li>
<li>Ability to work effectively both independently and as a team.</li>
<li>Ability to delegate, manage and organize complex projects and establish priorities consistent with department/hotel objectives.</li>
<li>Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy.</li>
<li>Ability to manage multiple projects, meet and work effectively under time and resource constraints.</li>
<li>Ability to effectively lead team of professionals.</li>
</ul>
<h4>Qualifying standards education</h4>
<p>Four-year college degree preferred; additional/advanced degree coursework in business administration, marketing and communications a plus.</p>
<h4>Experience</h4>
<ul>
<li>Requires substantial operations/sales leadership experience; preferably 10 years or more.</li>
<li>Comparable hotel size and scope experience preferred.</li>
<li>Proven track record of successes in achieving revenue objectives.</li>
<li>Proven ability to recruit, motivate and train sales team.</li>
</ul>
<h4>Grooming/uniforms</h4>
<p>All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.</p>
<h4>Notice</h4>
<p>Our hotels function seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.</p></p><p></p>
Additional Information<br><br>Job Number 26066522<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>Quality Assurance:<br><br>Take full ownership of the hotel’s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26066522<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>Quality Assurance:<br><br>Take full ownership of the hotel’s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Purpose:Reporting into the Sales Director this position is responsible for generating and maximizing sales of real estate products through self-generated client leads, broker leads, and company generated leads to meet and exceed the sales targets defined by the management, within the guidelines, standards, corporate and legal governance, to ensure profitability though sales.<br>Key Accountabilities:Ensure that sales targets are reached and where possible exceeded, within the agreed period for a particular product. Build long-term and effective relationships with clients. Maximize sales business through various and innovative sales channels with the aim of improving company revenue. Develop and maintain relationships with clients, providing support and guidance throughout the sales process. Attend industry events and networking opportunities to build relationships and generate new leads. Manage and maintain accurate records of sales transactions, client information, and sales activity reports. Visit assigned locations to identify and target potential clients for each type of company products with the aim of increasing the client database and sales. Understand and attend to clients’ needs, providing them with comprehensive information on the best real estate purchase and prices to meet their expectations; advise on forthcoming product developments and discuss special promotions according to client requirements to ensure and enhance client satisfaction and loyalty. Develop and maintain relationships with existing and potential clients to ensure loyalty, through e.g. meetings, telephone calls, emails, visits, events etc. to improve client awareness and interest in future products. Present a demo of Dar Global product ranges to clients when required. Collect information and data on projects in the market, the sales philosophy and approach of competitors. to enable the business development team to leverage on market intelligence. Coordinate with Marketing team and represent the company in exhibitions and promotional activities of properties.<br>Qualifications, Experiences, Core Competencies:A minimum of 3-5 years of experience in property sales or other related industries such as luxury goods and high-end brands. Execution & Delivery: Result oriented, ensures operational excellence in areas of responsibility and delivers best results. Takes active ownership of problems and provide timely and result focused solutions. Remains outcome driven. Accountability: Take ownership of responsibility and be responsible for the consequences of work output. Teamwork & Collaboration: Fosters a culture of trust, collaboration and support. Works collaboratively both within one’s own function and across functions to achieve Dar Global goals. Effective Communication: Communicates clearly and effectively (both verbal and written). Communicates timely and responsively. Seeks feedback and provides feedback. Encourages open discussion and dialogue. Innovation: Drives self and encourage others to actively look beyond boundaries for new insights and opportunities for success. Customer Service Orientation: Develop and maintain strong external and internal customer relationships by identifying and anticipating customer needs and responding to them by maintaining long term relationship.<br>About us:Dar Global is an international real estate developer specializing in exclusive luxury developments across the world’s most coveted cosmopolitan cities.<br>We would encourage you to learn more about Dar Global by reviewing our website www.darglobal.co.uk and social media pages. #Dar Global Official Linked In : Dar Global Real Estate
Job Purpose:Reporting into the Sales Director this position is responsible for generating and maximizing sales of real estate products through self-generated client leads, broker leads, and company generated leads to meet and exceed the sales targets defined by the management, within the guidelines, standards, corporate and legal governance, to ensure profitability though sales.<br>Key Accountabilities:Ensure that sales targets are reached and where possible exceeded, within the agreed period for a particular product. Build long-term and effective relationships with clients. Maximize sales business through various and innovative sales channels with the aim of improving company revenue. Develop and maintain relationships with clients, providing support and guidance throughout the sales process. Attend industry events and networking opportunities to build relationships and generate new leads. Manage and maintain accurate records of sales transactions, client information, and sales activity reports. Visit assigned locations to identify and target potential clients for each type of company products with the aim of increasing the client database and sales. Understand and attend to clients’ needs, providing them with comprehensive information on the best real estate purchase and prices to meet their expectations; advise on forthcoming product developments and discuss special promotions according to client requirements to ensure and enhance client satisfaction and loyalty. Develop and maintain relationships with existing and potential clients to ensure loyalty, through e.g. meetings, telephone calls, emails, visits, events etc. to improve client awareness and interest in future products. Present a demo of Dar Global product ranges to clients when required. Collect information and data on projects in the market, the sales philosophy and approach of competitors. to enable the business development team to leverage on market intelligence. Coordinate with Marketing team and represent the company in exhibitions and promotional activities of properties.<br>Qualifications, Experiences, Core Competencies:A minimum of 3-5 years of experience in property sales or other related industries such as luxury goods and high-end brands. Execution & Delivery: Result oriented, ensures operational excellence in areas of responsibility and delivers best results. Takes active ownership of problems and provide timely and result focused solutions. Remains outcome driven. Accountability: Take ownership of responsibility and be responsible for the consequences of work output. Teamwork & Collaboration: Fosters a culture of trust, collaboration and support. Works collaboratively both within one’s own function and across functions to achieve Dar Global goals. Effective Communication: Communicates clearly and effectively (both verbal and written). Communicates timely and responsively. Seeks feedback and provides feedback. Encourages open discussion and dialogue. Innovation: Drives self and encourage others to actively look beyond boundaries for new insights and opportunities for success. Customer Service Orientation: Develop and maintain strong external and internal customer relationships by identifying and anticipating customer needs and responding to them by maintaining long term relationship.<br>About us:Dar Global is an international real estate developer specializing in exclusive luxury developments across the world’s most coveted cosmopolitan cities.<br>We would encourage you to learn more about Dar Global by reviewing our website www.darglobal.co.uk and social media pages. #Dar Global Official Linked In : Dar Global Real Estate
Role Procurement Manager-Hospitality Industry preferably. Department Operations Division Society Sport Center Reporting To Operations Director Direct Reports Senior Procurement O icer, Warehouse Supervisor <br>Works Closely With: Operations Director, Finance Manager, Club Manager (Centro Mall), Regional Ops Manager, Head of Living, Facilities Management Supervisor, F&B Manager, IT Systems & Support Technician, External Suppliers & Contractors <br>Role and Purpose:<br>The Procurement Manager is responsible for leading and delivering e ective procurement across the Society portfolio, ensuring we source high-quality goods and services that represent best value while protecting our premium brand standards. This role plays a key part in supporting our growth as Qatar's leading multi-brand wellness and lifestyle group by building strong supplier partnerships, driving commercial e iciencies, and enabling the seamless delivery of products and services that underpin an exceptional member experience. The Procurement Manager reports directly to the Operations Director and leads a team comprising the Senior Procurement O icer, Facility Management Supervisor, and Warehouse Supervisor. <br>Key Responsibilities :Strategy & Planning • Develop and deliver a Group procurement strategy aligned to business objectives, growth plans, and Society's premium brand standards. • Build and maintain a procurement roadmap covering all categories — fitness equipment, F&B, spa & wellness, facilities, maintenance, retail, IT, and professional services. • Identify opportunities for consolidation, cost optimisation, and total cost of ownership improvements across all spending categories. • Contribute to annual budget planning alongside Finance and Operations, ensuring procurement commitments are accurately reflected. Sourcing & Supplier Management Lead competitive sourcing processes (RFI, RFQ, RFP) across all procurement categories, ensuring transparency and best value. • Identify, qualify, and onboard suppliers capable of meeting Society's quality, sustainability, performance, and compliance standards. • Maintain a curated supplier register for Qatar and GCC markets, including preferred and approved vendor lists. • Manage the full supplier lifecycle — onboarding, performance monitoring, review, renewal, and exit — with clear KPIs and SLAs. • Build and sustain strategic supplier partnerships, acting as the primary relationship owner for key Group accounts. Contract Negotiation & Commercial Management • Negotiate commercial terms, pricing structures, payment terms, and contractual obligations across all supplier agreements. • Own the Group's supplier contract library, ensuring all agreements are current, compliant, and commercially advantageous. • Work closely with Finance and, where required, legal counsel on contractual risk, warranties, indemnities, and dispute resolution. • Monitor spend against contracts and budgets, escalating variances and recommending corrective actions. Facilities, Maintenance & Capital Projects • Procure planned and reactive maintenance services, engineering support, and specialist contractors across all sites. • Support capital projects including club refurbishments, new location openings, and fitness equipment upgrades. • Work in partnership with the Facility Management Supervisor to ensure all facilitiesrelated procurement is delivered on time and within budget. • Ensure compliance with Qatar health, safety, and building regulations across all contractor and supplier engagements. Operations & Category Management • Manage procurement across key categories: gym equipment, F&B supplies, spa products, retail merchandise, uniforms, IT hardware and software, marketing materials, and professional services. • Coordinate with the Warehouse Supervisor to ensure stock levels, receiving processes, and inventory management align with operational requirements. • Manage import logistics, customs clearance coordination, and supplier lead times to minimise supply chain disruption. • Drive continuous improvement in procurement processes, systems, and controls. Governance & Compliance • Ensure all procurement activity complies with Qatar commercial law, Group financial policies, and Al Mana Group governance frameworks. • Maintain accurate procurement records, spend analytics, and reporting for the Operations Director and Finance Manager. Implement and enforce purchasing controls, authorisation limits, and approval workflows. Team Leadership • Lead, develop, and performance-manage the Senior Procurement O icer and Warehouse Supervisor. • Set clear objectives, provide regular feedback, and support the professional development of direct reports. • Foster a collaborative, high-performance culture within the procurement function. What Success Looks Like (KPIs)• Cost savings and value delivered against procurement budget targets. • Supplier performance: SLA and KPI compliance across key categories. • Contract coverage: percentage of spend under active, managed contracts. • PPM completion rate and reactive maintenance SLA compliance (via Facility Management Supervisor). • Procurement cycle time: speed from requisition to purchase order. • 100% compliance with Qatar commercial regulations and Al Mana Group governance standards. • Senior Procurement O icer and Warehouse Supervisor team engagement and development.<br>Experience & Qualifications Experience<br> • Minimum 5 years' experience in a Procurement Manager or Senior Procurement role within a hospitality, leisure, wellness, or multi-site F&B environment, where category breadth and premium service standards are essential. • Demonstrated expertise in end-to-end procurement: strategy, sourcing, supplier management, contract negotiation, and performance monitoring • Proven track record procuring across a broad range of hospitality categories — F&B and beverage supplies; FF&E (furniture, fixtures & equipment); OS&E (operating supplies & equipment); fitness and gym equipment; spa & wellness; uniforms and linen; cleaning, hygiene and consumables; facilities, MEP and maintenance; retail merchandise; IT; marketing; and professional services. • Hands-on experience across both capital procurement (fit-out, FF&E, equipment and new openings) and day-to-day operational procurement (consumables, supplies and services). • Experience supporting venue openings and refurbishments — including FF&E and OS&E specification, sourcing and delivery to opening deadlines — within a hospitality or leisure setting. • Experience managing complex supplier contracts and negotiating commercial agreements in a GCC or international environment. Proven experience managing procurement budgets and delivering cost savings without compromising quality or brand standards. • Track record of leading and developing a small procurement or operations team. • Experience working cross-functionally with Finance, Operations, and Facilities teams. • Familiarity with Qatar or GCC supplier markets, import/logistics processes, and relevant commercial regulations is highly desirable.• Experience with procurement technology (ERP systems, e-procurement platforms, spend analytics tools) is advantageous. <br>Qualifications • Bachelor's degree in Business Administration, Supply Chain Management, Finance, or a related field. • CIPS Level 4 or above (Chartered Institute of Procurement & Supply) — or working towards. CIPS Level 5/6 (MCIPS) is highly desirable. • Additional qualifications in facilities management, project management (PRINCE2), or health & safety (NEBOSH/IOSH) are advantageous. • Proficiency in Microsoft Excel (advanced), ERP systems (SAP, Oracle, or equivalent), and contract management software. <br>Key Competencies • Commercial acumen — confident negotiator with a strong grasp of cost drivers, contract structures, and value optimization. • Strategic thinking — ability to set and deliver a procurement strategy that supports business growth and brand excellence. • Supplier relationship management — skilled at building and sustaining partnerships with suppliers at all levels. • Analytical capability — strong spend analysis, cost modelling, and data-driven decision-making skills. • Leadership — confident team leader who sets clear direction, develops capability, and holds people accountable. • Stakeholder management — credible and influential at all levels across the Group. • Attention to detail — rigorous approach to contract review, spend tracking, and compliance.• Organisation & prioritisation — able to manage a broad workload across multiple categories and sites simultaneously. • Integrity & governance — demonstrates the highest standards of commercial ethics and governance. <br><br><br>Interested applicant can apply on careers@society.qa
Role Procurement Manager-Hospitality Industry preferably. Department Operations Division Society Sport Center Reporting To Operations Director Direct Reports Senior Procurement O icer, Warehouse Supervisor <br>Works Closely With: Operations Director, Finance Manager, Club Manager (Centro Mall), Regional Ops Manager, Head of Living, Facilities Management Supervisor, F&B Manager, IT Systems & Support Technician, External Suppliers & Contractors <br>Role and Purpose:<br>The Procurement Manager is responsible for leading and delivering e ective procurement across the Society portfolio, ensuring we source high-quality goods and services that represent best value while protecting our premium brand standards. This role plays a key part in supporting our growth as Qatar's leading multi-brand wellness and lifestyle group by building strong supplier partnerships, driving commercial e iciencies, and enabling the seamless delivery of products and services that underpin an exceptional member experience. The Procurement Manager reports directly to the Operations Director and leads a team comprising the Senior Procurement O icer, Facility Management Supervisor, and Warehouse Supervisor. <br>Key Responsibilities :Strategy & Planning • Develop and deliver a Group procurement strategy aligned to business objectives, growth plans, and Society's premium brand standards. • Build and maintain a procurement roadmap covering all categories — fitness equipment, F&B, spa & wellness, facilities, maintenance, retail, IT, and professional services. • Identify opportunities for consolidation, cost optimisation, and total cost of ownership improvements across all spending categories. • Contribute to annual budget planning alongside Finance and Operations, ensuring procurement commitments are accurately reflected. Sourcing & Supplier Management Lead competitive sourcing processes (RFI, RFQ, RFP) across all procurement categories, ensuring transparency and best value. • Identify, qualify, and onboard suppliers capable of meeting Society's quality, sustainability, performance, and compliance standards. • Maintain a curated supplier register for Qatar and GCC markets, including preferred and approved vendor lists. • Manage the full supplier lifecycle — onboarding, performance monitoring, review, renewal, and exit — with clear KPIs and SLAs. • Build and sustain strategic supplier partnerships, acting as the primary relationship owner for key Group accounts. Contract Negotiation & Commercial Management • Negotiate commercial terms, pricing structures, payment terms, and contractual obligations across all supplier agreements. • Own the Group's supplier contract library, ensuring all agreements are current, compliant, and commercially advantageous. • Work closely with Finance and, where required, legal counsel on contractual risk, warranties, indemnities, and dispute resolution. • Monitor spend against contracts and budgets, escalating variances and recommending corrective actions. Facilities, Maintenance & Capital Projects • Procure planned and reactive maintenance services, engineering support, and specialist contractors across all sites. • Support capital projects including club refurbishments, new location openings, and fitness equipment upgrades. • Work in partnership with the Facility Management Supervisor to ensure all facilitiesrelated procurement is delivered on time and within budget. • Ensure compliance with Qatar health, safety, and building regulations across all contractor and supplier engagements. Operations & Category Management • Manage procurement across key categories: gym equipment, F&B supplies, spa products, retail merchandise, uniforms, IT hardware and software, marketing materials, and professional services. • Coordinate with the Warehouse Supervisor to ensure stock levels, receiving processes, and inventory management align with operational requirements. • Manage import logistics, customs clearance coordination, and supplier lead times to minimise supply chain disruption. • Drive continuous improvement in procurement processes, systems, and controls. Governance & Compliance • Ensure all procurement activity complies with Qatar commercial law, Group financial policies, and Al Mana Group governance frameworks. • Maintain accurate procurement records, spend analytics, and reporting for the Operations Director and Finance Manager. Implement and enforce purchasing controls, authorisation limits, and approval workflows. Team Leadership • Lead, develop, and performance-manage the Senior Procurement O icer and Warehouse Supervisor. • Set clear objectives, provide regular feedback, and support the professional development of direct reports. • Foster a collaborative, high-performance culture within the procurement function. What Success Looks Like (KPIs)• Cost savings and value delivered against procurement budget targets. • Supplier performance: SLA and KPI compliance across key categories. • Contract coverage: percentage of spend under active, managed contracts. • PPM completion rate and reactive maintenance SLA compliance (via Facility Management Supervisor). • Procurement cycle time: speed from requisition to purchase order. • 100% compliance with Qatar commercial regulations and Al Mana Group governance standards. • Senior Procurement O icer and Warehouse Supervisor team engagement and development.<br>Experience & Qualifications Experience<br> • Minimum 5 years' experience in a Procurement Manager or Senior Procurement role within a hospitality, leisure, wellness, or multi-site F&B environment, where category breadth and premium service standards are essential. • Demonstrated expertise in end-to-end procurement: strategy, sourcing, supplier management, contract negotiation, and performance monitoring • Proven track record procuring across a broad range of hospitality categories — F&B and beverage supplies; FF&E (furniture, fixtures & equipment); OS&E (operating supplies & equipment); fitness and gym equipment; spa & wellness; uniforms and linen; cleaning, hygiene and consumables; facilities, MEP and maintenance; retail merchandise; IT; marketing; and professional services. • Hands-on experience across both capital procurement (fit-out, FF&E, equipment and new openings) and day-to-day operational procurement (consumables, supplies and services). • Experience supporting venue openings and refurbishments — including FF&E and OS&E specification, sourcing and delivery to opening deadlines — within a hospitality or leisure setting. • Experience managing complex supplier contracts and negotiating commercial agreements in a GCC or international environment. Proven experience managing procurement budgets and delivering cost savings without compromising quality or brand standards. • Track record of leading and developing a small procurement or operations team. • Experience working cross-functionally with Finance, Operations, and Facilities teams. • Familiarity with Qatar or GCC supplier markets, import/logistics processes, and relevant commercial regulations is highly desirable.• Experience with procurement technology (ERP systems, e-procurement platforms, spend analytics tools) is advantageous. <br>Qualifications • Bachelor's degree in Business Administration, Supply Chain Management, Finance, or a related field. • CIPS Level 4 or above (Chartered Institute of Procurement & Supply) — or working towards. CIPS Level 5/6 (MCIPS) is highly desirable. • Additional qualifications in facilities management, project management (PRINCE2), or health & safety (NEBOSH/IOSH) are advantageous. • Proficiency in Microsoft Excel (advanced), ERP systems (SAP, Oracle, or equivalent), and contract management software. <br>Key Competencies • Commercial acumen — confident negotiator with a strong grasp of cost drivers, contract structures, and value optimization. • Strategic thinking — ability to set and deliver a procurement strategy that supports business growth and brand excellence. • Supplier relationship management — skilled at building and sustaining partnerships with suppliers at all levels. • Analytical capability — strong spend analysis, cost modelling, and data-driven decision-making skills. • Leadership — confident team leader who sets clear direction, develops capability, and holds people accountable. • Stakeholder management — credible and influential at all levels across the Group. • Attention to detail — rigorous approach to contract review, spend tracking, and compliance.• Organisation & prioritisation — able to manage a broad workload across multiple categories and sites simultaneously. • Integrity & governance — demonstrates the highest standards of commercial ethics and governance. <br><br><br>Interested applicant can apply on careers@society.qa
A leading Fine Dining Restaurant Group in Qatar is seeking a highly experienced Director of Operations to oversee and optimise day-to-day operations across multiple restaurant locations and a central production kitchen.<br>The ideal candidate will possess strong operational leadership skills, a deep understanding of restaurant systems, and a proven ability to improve profitability while maintaining exceptional guest experiences.<br> Key Responsibilities:<br>Oversee daily operations across all restaurant locations and central kitchen facilities. Ensure operational consistency, service excellence, and compliance with company standards. Develop and implement systems to improve efficiency, productivity, and profitability. Monitor restaurant performance metrics and implement action plans to achieve targets. Drive food cost, labour cost, inventory control, and waste reduction initiatives. Lead restaurant managers and operational teams to achieve performance objectives. Support new restaurant openings from planning through launch and stabilisation. Establish and maintain SOPs, operational manuals, and training programs. Monitor guest feedback and implement continuous service improvements. Coordinate closely with finance, procurement, marketing, and HR departments. Ensure compliance with food safety regulations, health standards, and local legislation. Participate in strategic planning and support expansion projects.<br> Requirements:<br>Minimum 10 years of restaurant operations experience. Proven GCC experience managing multi-unit restaurant operations. Strong background in Fine Dining restaurant environments. Previous experience opening and scaling restaurant operations. Demonstrated expertise in food cost control, labour management, inventory systems, and operational excellence. Experience managing large multicultural teams. Strong analytical and reporting skills. Fluency in Arabic and English is mandatory. Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.<br>What We Offer:<br>Competitive salary package based on experience. Opportunity to join a growing restaurant group with expansion plans across the region. Professional growth within a dynamic hospitality environment.
A leading Fine Dining Restaurant Group in Qatar is seeking a highly experienced Director of Operations to oversee and optimise day-to-day operations across multiple restaurant locations and a central production kitchen.<br>The ideal candidate will possess strong operational leadership skills, a deep understanding of restaurant systems, and a proven ability to improve profitability while maintaining exceptional guest experiences.<br> Key Responsibilities:<br>Oversee daily operations across all restaurant locations and central kitchen facilities. Ensure operational consistency, service excellence, and compliance with company standards. Develop and implement systems to improve efficiency, productivity, and profitability. Monitor restaurant performance metrics and implement action plans to achieve targets. Drive food cost, labour cost, inventory control, and waste reduction initiatives. Lead restaurant managers and operational teams to achieve performance objectives. Support new restaurant openings from planning through launch and stabilisation. Establish and maintain SOPs, operational manuals, and training programs. Monitor guest feedback and implement continuous service improvements. Coordinate closely with finance, procurement, marketing, and HR departments. Ensure compliance with food safety regulations, health standards, and local legislation. Participate in strategic planning and support expansion projects.<br> Requirements:<br>Minimum 10 years of restaurant operations experience. Proven GCC experience managing multi-unit restaurant operations. Strong background in Fine Dining restaurant environments. Previous experience opening and scaling restaurant operations. Demonstrated expertise in food cost control, labour management, inventory systems, and operational excellence. Experience managing large multicultural teams. Strong analytical and reporting skills. Fluency in Arabic and English is mandatory. Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.<br>What We Offer:<br>Competitive salary package based on experience. Opportunity to join a growing restaurant group with expansion plans across the region. Professional growth within a dynamic hospitality environment.
A leading Fine Dining Restaurant Group in Qatar is seeking a highly experienced Director of Operations to oversee and optimize day-to-day operations across multiple restaurant locations and a central production kitchen. The ideal candidate will possess strong operational leadership skills, a deep understanding of restaurant systems, and a proven ability to improve profitability while maintaining exceptional guest experiences. Key Responsibilities: Oversee daily operations across all restaurant locations and central kitchen facilities. Ensure operational consistency, service excellence, and compliance with company standards. Develop and implement systems to improve efficiency, productivity, and profitability. Monitor restaurant performance metrics and implement action plans to achieve targets. Drive food cost, labor cost, inventory control, and waste reduction initiatives. Lead restaurant managers and operational teams to achieve performance objectives. Support new restaurant openings from planning through launch and stabilization. Establish and maintain SOPs, operational manuals, and training programs. Monitor guest feedback and implement continuous service improvements. Coordinate closely with finance, procurement, marketing, and HR departments. Ensure compliance with food safety regulations, health standards, and local legislation. Participate in strategic planning and support expansion projects. Requirements: Minimum 10 years of restaurant operations experience. Proven GCC experience managing multi-unit restaurant operations. Strong background in Fine Dining restaurant environments. Previous experience opening and scaling restaurant operations. Demonstrated expertise in food cost control, labor management, inventory systems, and operational excellence. Experience managing large multicultural teams. Strong analytical and reporting skills. Fluency in Arabic and English is mandatory. Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. What We Offer: Competitive salary package based on experience. Opportunity to join a growing restaurant group with expansion plans across the region. Professional growth within a dynamic hospitality environment.
A leading Fine Dining Restaurant Group in Qatar is seeking a highly experienced Director of Operations to oversee and optimize day-to-day operations across multiple restaurant locations and a central production kitchen. The ideal candidate will possess strong operational leadership skills, a deep understanding of restaurant systems, and a proven ability to improve profitability while maintaining exceptional guest experiences. Key Responsibilities: Oversee daily operations across all restaurant locations and central kitchen facilities. Ensure operational consistency, service excellence, and compliance with company standards. Develop and implement systems to improve efficiency, productivity, and profitability. Monitor restaurant performance metrics and implement action plans to achieve targets. Drive food cost, labor cost, inventory control, and waste reduction initiatives. Lead restaurant managers and operational teams to achieve performance objectives. Support new restaurant openings from planning through launch and stabilization. Establish and maintain SOPs, operational manuals, and training programs. Monitor guest feedback and implement continuous service improvements. Coordinate closely with finance, procurement, marketing, and HR departments. Ensure compliance with food safety regulations, health standards, and local legislation. Participate in strategic planning and support expansion projects. Requirements: Minimum 10 years of restaurant operations experience. Proven GCC experience managing multi-unit restaurant operations. Strong background in Fine Dining restaurant environments. Previous experience opening and scaling restaurant operations. Demonstrated expertise in food cost control, labor management, inventory systems, and operational excellence. Experience managing large multicultural teams. Strong analytical and reporting skills. Fluency in Arabic and English is mandatory. Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. What We Offer: Competitive salary package based on experience. Opportunity to join a growing restaurant group with expansion plans across the region. Professional growth within a dynamic hospitality environment.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will support the design, implementation, and maintainance of robust IT systems to enhance guest experiences and streamline operations. As an IT Supervisor, and services across multiple sites – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here’s what you’ll do during a typical day:<br><br>Support IT strategy and implementation: Support the design and execution of IT initiatives across multiple properties, ensuring alignment with area, cluster, and corporate objectives in collaboration with the Area Director of Technology Services Enhance system performance and security: Monitor, diagnose, and adjust performance on LAN and network servers while managing upgrades, directory structures, and preventive maintenance to optimize security, compliance, and system reliability Resolve technical challenges: Identify and implement solutions to user concerns related to personal computing, software applications, and network connectivity, providing training and support to ensure a seamless technology experience. Ensure compliance with IT standards: Oversee the implementation, maintenance, and upgrades of IT infrastructure, ensuring compliance with Hilton Technology Network (HTN) standards and certification requirements, including managing shared technology resources and backup procedures Lead technology projects: Assist with the execution of major system implementations, including workstation and server refreshes, Wi-Fi, PBX, and point-of-sale installations, ensuring projects are completed on time, within budget, and with minimal operational disruption Support hotel operations: Work closely with property management to ensure smooth IT operations, maintain critical site systems, and troubleshoot issues efficiently to minimize downtime. Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team<br><br>Qualifications<br><br>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>In Addition, This Role Requires The Following Minimum Qualifications<br><br>Diploma Computer Science, Information Technology, or a related field. Relevant certifications (e.g., Comp TIA, Cisco, Microsoft). Strong knowledge of hospitality systems and IT best practices. Leadership and project management skills. Experience with network administration, cybersecurity, and cloud solutions. Excellent troubleshooting and communication abilities. <br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Additional Information<br><br>Job Number 26073669<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Government Relations Specialist <br><br>Provide essential support to the Director of Government Relations in managing various government-related tasks, embassies, associate relations, and administrative functions. This position requires outstanding organizational skills, meticulous attention to detail, and a comprehensive understanding of governmental processes and regulations.<br><br>Manage the allocated petty cash expenditure through maintaining original receipts and through timely preparation of expense reports. Process government transactions and organize visits to government agencies in an efficient and timely manner to minimize cost and avoid penalties and additional fees. Establish and maintain productive working relationships with key and operational government offices including: Ministry of Interior, Municipality, Ministry of Economy and Commerce, Ministry of Business and Trade and other Ministries and agencies, in order to assist with the efficient processing and approval of requests and formalities. Work closely with HR and Administration teams to ensure the timely completion and execution of relevant government and administrative formalities.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Bachelor's Degree<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License: Driving licenses required<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26073669<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Government Relations Specialist <br><br>Provide essential support to the Director of Government Relations in managing various government-related tasks, embassies, associate relations, and administrative functions. This position requires outstanding organizational skills, meticulous attention to detail, and a comprehensive understanding of governmental processes and regulations.<br><br>Manage the allocated petty cash expenditure through maintaining original receipts and through timely preparation of expense reports. Process government transactions and organize visits to government agencies in an efficient and timely manner to minimize cost and avoid penalties and additional fees. Establish and maintain productive working relationships with key and operational government offices including: Ministry of Interior, Municipality, Ministry of Economy and Commerce, Ministry of Business and Trade and other Ministries and agencies, in order to assist with the efficient processing and approval of requests and formalities. Work closely with HR and Administration teams to ensure the timely completion and execution of relevant government and administrative formalities.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Bachelor's Degree<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License: Driving licenses required<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
We are seeking a collaborative and people-centred Assistant Director of People & Culture to join our luxury hospitality team. In this senior HR leadership role, you will partner closely with the Director of People & Culture to shape and deliver a people strategy that drives organisational excellence, nurtures an inclusive workplace culture, and elevates the team member experience across all levels of the business. You will bring a strong operational HR background combined with a genuine passion for people, culture, and continuous improvement. Acting as a trusted advisor to both leadership and team members, you will oversee day-to-day HR operations, ensure compliance with applicable labour laws and company policies, and champion initiatives that foster belonging, engagement, and professional growth. This is an exciting opportunity for an experienced HR professional ready to make a meaningful impact within a dynamic, service-driven environment.<br><br>Key Responsibilities<br><br>Partner with the Director of People & Culture to develop, implement, and continuously refine the organisation's people strategy in alignment with overall business objectives Oversee and manage the full spectrum of HR operations, including recruitment and onboarding, performance management, team member relations, learning and development, compensation and benefits, and offboarding Serve as a key advisor and first point of escalation for managers and team members on complex HR matters, including team member relations issues, disciplinary processes, and conflict resolution Ensure consistent compliance with all applicable local, regional, and national labour laws, employment legislation, and internal policies, updating frameworks proactively as regulations evolve Lead, mentor, and develop the People & Culture team, fostering a high-performance, collaborative, and growth-oriented team culture Design and drive team member engagement initiatives, wellbeing programmes, and culture-building activities that reflect the organisation's values and enhance retention Support workforce planning efforts, including talent pipeline development, succession planning, and organisational design Analyse HR metrics and people data to generate actionable insights, present findings to senior leadership, and inform evidence-based decision-making Oversee the administration and continuous improvement of HR information systems (HRIS), ensuring data integrity, confidentiality, and process efficiency Collaborate cross-functionally with department heads to understand business needs and provide proactive, solution-focused HR support Lead or contribute to HR projects and change management initiatives, ensuring smooth implementation and clear communication across the organisation Support the development and delivery of management capability programmes, coaching leaders to build confident and inclusive people management practices Champion diversity, equity, inclusion, and belonging (DEIB) across all HR processes, policies, and cultural initiatives, ensuring equitable outcomes for all team members Manage HR budgets, vendor relationships, and third-party service providers where applicable, ensuring value for money and alignment with organisational standards Monitor industry trends and emerging HR best practices, bringing forward-thinking recommendations to continuously evolve the People & Culture function<br><br>Required Qualifications<br><br>Bachelor's degree in Human Resources, Business Administration, Organisational Psychology, or a related field Professional HR certification such as CIPD (Level 7 or equivalent), SHRM-SCP, SPHR, or a recognised regional equivalent Minimum of 6–8 years of progressive HR experience, with at least 3 years in a senior or managerial HR role, ideally within the luxury hospitality Demonstrated knowledge of employment law, HR compliance frameworks, and best practices across the full team member lifecycle Proven experience managing and developing HR teams, with strong coaching, mentoring, and leadership capabilities Solid track record of contributing to or leading HR strategy development and successful implementation at an organisational level Experience handling complex and sensitive team member relations matters with sound judgement, discretion, and professionalism Strong analytical mindset with the ability to interpret HR data, identify trends, and translate insights into clear, practical recommendations Proficiency in HRIS platforms and Microsoft Office Suite, with familiarity with applicant tracking systems (ATS) and performance management tools Exceptional interpersonal and communication skills, with the ability to build trust and credibility across all levels of an organisation Highly organised, with the demonstrated ability to manage competing priorities effectively in a fast-paced, people-focused environment Demonstrated and active commitment to fostering inclusive, equitable, and diverse workplaces<br><br>Nice-to-Have<br><br>Experience working within a multi-property, multi-brand, or international luxury hospitality environment Familiarity with pre-opening hotel or large-scale organisational launch processes Exposure to total rewards strategy, including compensation benchmarking and benefits design Experience leading or contributing to employer branding and talent attraction strategies Knowledge of additional languages relevant to the organisation's operating region Experience with change management frameworks and organisational development methodologies Familiarity with HR technology implementations or system migrations Active participation in professional HR networks, industry bodies, or thought leadership communities