وظائف نظم و معلومات في قطر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key Responsibilities<br></span><ul><li>Design, build, and maintain scalable data infrastructure supporting AMI systems<br></li><li>Develop and manage data pipelines integrating multiple data sources into AMI platforms<br></li><li>Ensure data quality, consistency, availability, and performance for AMI monitoring and analytics teams<br></li><li>Design, optimize, and maintain databases capable of handling large-scale metering data volumes<br></li><li>Support real-time and batch data processing requirements<br></li><li>Collaborate with IT, cybersecurity, and operations teams to ensure secure and reliable data flow<br></li><li>Monitor system performance and resolve data pipeline issues and bottlenecks<br></li><li>Document data architecture, workflows, and operational procedures<br></li><li>Ensure compliance with IT governance, information security, and ISO standards<br></li><li>Support disaster recovery and business continuity planning related to data systems<br></li><li>Perform other duties as assigned by management<br></li></ul><br><span>RequirementsRequirements<br></span><ul><li>Bachelor's degree in Computer Science, Information Systems, or a related discipline<br></li><li>Cloud / Data Engineering certification (AWS, Azure, or GCP)<br></li><li>Minimum 9 years of relevant experience in data engineering or similar roles<br></li><li>Expertise in data pipeline design and development<br></li><li>Proficiency in databases and big data technologies (Hadoop, Spark)<br></li><li>Strong analytical, problem-solving, and system optimization skills<br></li><li>Experience working with large-scale data systems, preferably utility or AMI environments<br></li><li>Strong coordination and communication skills<br></li><li>Ability to work in cross-functional teams including IT, cybersecurity, and operations<br></li><li>Written and spoken English is essential; Arabic is preferred<br></li></ul><br> </div>

<p>Job Purpose Gather relevant information about plant equipment, piping, and platforms and prepare accurate drawings/diagrams using computer aided 3D design and 2D drafting software (preferably, but no limited to, PDS/SP3D, Microstation E3D, AutoCAD, and SPPID) in order to assist in visual communication about plant functions/design, bills of materials (BOM), and management of change (MOC). Key Accountabilities Data Gathering Make site visits and coordinate with concerned individuals/departments in order to collect as-built information about piping and instrumentation, equipment details, and structural pipe supports Preparation & Updating of Drawings Prepare Plot plan, Key plan, general arrangement drawings, isometrics, piping and instrumentation diagrams (P&IDs), pipe support drawings or any other drawings, Prepare equipmen/piping structural supports/platforms drawings including MTO and BOM, and MOC drawings, in line with Company's drafting standards. Perform site surveys and prepare As-built drawings according to site measurements. Update plant drawings as part of Management of Change (MOC) process. Performing quality checks on drawings prepared internally or externally Validate consistency between engineering drawings and plant databases (tag numbers, equipment IDs, line references) and escalate discrepancies. Control integration of vendor drawings into plant documentation ensuring alignment with existing plant design and standards . Ensure drawing readiness prior to Turnaround (TA) execution by identifying outdated or missing drawings. Support alignment between engineering drawings and asset management systems. Ensure proper capture, tracking, and incorporation of field redlines into final drawings with full traceability. Maintain tracking of drawing status (draft, under review, approved, as-built) and report overdue updates. Information Dissemination Control native files and upload, with assistance frorn RIM personnel, relevant information to the Company's electronic data management system (ECM) in order to ensure that the right information is available to the right personnel at all times. Policies, Systems, Processes and Procedures Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices in order to increase productivity and operational efficiency. Implement all relevant policies, processes, procedures and instructions of Projects Section so that worl<. is carried out in a controlled and consistent manner. Quality, Health, Security, Safety and Environment Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across Projects Section to guarantee employee safety and delivery of high quality products/services. Reporting Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards. Capture and communicate lessons learned related to drawing errors, revisions, and field issues. Qatarization Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only</p><p>Qualifications & Experience Education Required: Diploma in Engineering Mechanical / Civil Engineering/ Instrument & Electrical Engineering. Preferred : Bachelor's Degree in Mechanical / Civil Engineering/ Instrument & Electrical Engineering. Experience Required : 3-5 years of experience in the O&G Industry. Preferred : Experience in Petrochemicals Industry.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary We are seeking an experienced Senior Data Protection &amp; Privacy Specialist to support the organization s data protection and privacy governance initiatives. The successful candidate will be responsible for managing day-to-day privacy operations, conducting privacy risk assessments, reviewing personal data management processes, and supporting investigations and complaint handling related to personal data protection. The role requires a strong understanding of data protection regulations, cybersecurity principles, privacy governance, and emerging technologies to ensure the organization s compliance with applicable legal and regulatory requirements. Key Responsibilities Perform day-to-day operational activities related to data protection, including receiving and handling complaints, investigations, and privacy-related inquiries. Review and assess Personal Data Management Systems to ensure compliance with applicable privacy requirements and best practices. Conduct Personal Data Privacy Risk Assessments and provide recommendations to mitigate identified risks. Evaluate requests involving the processing of sensitive or special-category personal data and submit recommendations to management for approval. Execute and support procedures related to privacy complaints, investigations, and incident handling. Assist in ensuring compliance with organizational policies and applicable data protection regulations. Prepare reports, documentation, and recommendations related to privacy assessments and investigations. Collaborate with internal stakeholders to promote privacy awareness and support continuous improvement of data protection practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Requirements</h2><p>Qualifications</p><ul><li>Education Bachelor's or Master's degree in Computer Science, Information Technology, Information Security, Cybersecurity, or a related discipline.</li><li>Professional Certifications Candidates holding one or more of the following certifications will be preferred: Certified Information Privacy Manager (CIPM) Certified Information Privacy Professional (CIPP) Equivalent Data Protection or Privacy certifications</li><li>Experience Minimum 8 years of relevant professional experience in data protection, privacy, information security, cybersecurity, compliance, or related fields.</li><li>Required Skills &amp; Knowledge Strong knowledge of data protection and privacy principles. Understanding of cybersecurity concepts, cyber threats, and vulnerabilities. Knowledge of data protection laws, regulations, governance frameworks, policies, and procedures. Familiarity with Artificial Intelligence (AI), blockchain, and other emerging technologies and their impact on privacy. Technical understanding of computer networking concepts, network protocols, and network security methodologies. Experience conducting privacy risk assessments and supporting privacy compliance activities. Strong analytical, problem-solving, documentation, and report-writing skills. Excellent communication and stakeholder management skills. Ability to manage multiple priorities while maintaining a high level of accuracy and professionalism.</li><li>Language Requirements English: Required (written and spoken). Arabic: Preferred but not mandatory.</li><li>Additional Required Skills and Knowledge: Strong understanding of cybersecurity and privacy principles. Familiarity with cyber threats and vulnerabilities. Knowledge of laws, policies, procedures, and governance related to data protection and privacy. Awareness of emerging technologies, including artificial intelligence and blockchain. Technical expertise in computer networking concepts, protocols, and network security methodologies. Excellent communication skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>The incumbent will&nbsp;represent&nbsp;the Bank's IT application section and&nbsp;is responsible for&nbsp;understanding and&nbsp;agreeing&nbsp;project&nbsp;objectives&nbsp;and organization interests. The role requires strong technical knowledge of the bank's IT ecosystem, with&nbsp;particular depth&nbsp;in AML (Anti-Money Laundering) systems and Treasury applications, as well as familiarity with surrounding and interfacing systems. The job holder will liaise with Project Manager, Vendor, and Business Teams throughout the project lifecycle to track progress and ensure&nbsp;timely&nbsp;delivery. They will also ensure compliance-related system BAU operations and IT support are&nbsp;maintained&nbsp;to the highest standards.&nbsp;</p><br><p>Key Roles and Responsibilities:&nbsp;</p><ul><li><p>Working as a Consultant for Compliance related applications and projects.&nbsp;</p></li></ul><ul><li><p>Perform evaluation&nbsp;on&nbsp;business requirements to determine&nbsp;best&nbsp;suitable solution to fulfill business requirements.&nbsp;</p></li></ul><ul><li><p>Analyzing technical and functional requirements received from Business Teams.&nbsp;</p></li></ul><ul><li><p>Help Business teams in the development of BCD/ BRD.&nbsp;</p></li></ul><ul><li><p>Coordination with&nbsp;vendor&nbsp;and&nbsp;business&nbsp;to resolve&nbsp;day to day&nbsp;issues in compliance applications.&nbsp;</p></li></ul><ul><li><p>Detailed analysis of all business cases received on ad hoc basis.&nbsp;</p></li></ul><ul><li><p>To develop,&nbsp;manage&nbsp;and&nbsp;maintain&nbsp;effective working relationships with IT teams and business stakeholders for efficient systems support.&nbsp;</p></li></ul><ul><li><p>Verify if all business requirements are being catered&nbsp;in&nbsp;the vendor proposals.&nbsp;</p></li></ul><ul><li><p>Prepare SIT test cases and perform related SIT testing before releasing it for UAT with business users.&nbsp;</p></li></ul><ul><li><p>Conduct UAT with relevant Business users.&nbsp;</p></li></ul><ul><li><p>Ensure all UAT issues are fixed to obtain business user signoffs.&nbsp;</p></li></ul><ul><li><p>Prepare, manage, and&nbsp;maintain&nbsp;project related documentation like BRD, architecture diagrams, user&nbsp;manuals&nbsp;and process&nbsp;manuals&nbsp;etc. during all phases of the project.&nbsp;</p></li></ul><ul><li><p>Coordination with IT internal teams to implement project related requirements like system preparation for UAT and production, network&nbsp;access&nbsp;etc.&nbsp;</p></li></ul><ul><li><p>Managing the test application server and database server in coordination with&nbsp;IT&nbsp;internal team.&nbsp;</p></li></ul><ul><li><p>Coordination with vendor and business&nbsp;</p></li></ul><ul><li><p>Coordination with IT staff to implement project requirements throughout all phases of&nbsp;project.&nbsp;</p></li></ul><ul><li><p>Coordination with IT staff on daily basis issues/ requirements of business users.&nbsp;</p></li></ul><ul><li><p>Demonstrate deep technical knowledge of the bank's core IT environment, with emphasis on AML (Anti-Money Laundering) systems and Treasury management systems, including their integration points and data flows.&nbsp;</p></li></ul><ul><li><p>Serve as a technical subject matter expert on AML transaction monitoring and screening systems, supporting configuration, tuning, and enhancement activities.&nbsp;</p></li></ul><ul><li><p>Support and&nbsp;maintain&nbsp;Treasury systems and related surrounding applications, ensuring seamless integration with front-office, back-office, and risk management platforms.&nbsp;</p></li></ul><ul><li><p>Understand and document the end-to-end data flows between AML, Treasury, core banking, and other surrounding systems to support effective troubleshooting and enhancement.&nbsp;</p></li></ul><ul><li><p>Leverage experience with specific banking platforms — including Kondor (treasury management), Kiya (digital banking), and NetReveal (AML transaction monitoring / screening) — to accelerate delivery and&nbsp;provide&nbsp;platform-specific guidance. (Prior hands-on experience with any of these platforms is a strong advantage.)&nbsp;</p></li></ul><ul><li><p>Apply knowledge of other bank enterprise systems (e.g., core banking, payments, risk, reporting, SWIFT messaging) to ensure cross-functional compatibility and&nbsp;integration&nbsp;quality. Knowledge of&nbsp;additional&nbsp;systems beyond AML and Treasury is a valued plus.&nbsp;</p></li></ul><ul><li><p>Evaluate vendor proposals and solution architectures against the bank's existing technical landscape, flagging risks or integration gaps related to AML, Treasury, or surrounding systems.&nbsp;</p></li></ul><ul><li><p>Participate in technical design discussions, providing input on system architecture, APIs, data formats, and middleware relevant to AML and Treasury platforms.&nbsp;</p></li></ul><ul><li><p>Other responsibilities which are assigned by Line Manager.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications &amp; Technical Experience:&nbsp; REQUIRED – Previous Experience: A minimum of 3–5 years of&nbsp;demonstrated, hands-on experience in banking IT, specifically supporting or implementing enterprise banking applications.&nbsp; REQUIRED – AML Systems Knowledge: In-depth understanding of AML/CFT compliance systems, including transaction monitoring, sanctions screening, customer due diligence (CDD), and case management workflows. Familiarity with regulatory expectations and how they translate into system requirements within a bank's IT environment.&nbsp; REQUIRED – Treasury Systems Knowledge: Strong working knowledge of treasury management systems, including front-office deal capture, back-office settlement, risk management (market risk, liquidity), and interface with general ledger and core banking platforms.&nbsp; REQUIRED – Integration &amp; Surrounding Systems Awareness: Understanding of the systems that interact with AML and Treasury platforms, including core banking, payments infrastructure (SWIFT, local clearing), data warehouses, reporting engines, and middleware / ESB layers.&nbsp; ADVANTAGE – Kondor (Treasury Management System): Hands-on experience with Finastra Kondor (formerly Kondor+) for front-to-back treasury operations is a significant advantage, including deal capture, position management, P&amp;L, and integration with back-office systems.&nbsp; ADVANTAGE – NetReveal and Kiya (AML Transaction Monitoring / Screening): Prior implementation or support experience with BAE Systems NetReveal (or equivalent AML platforms such as NICE Actimize, Kiya, Oracle FCCM, or Temenos Financial Crime Mitigation) is highly desirable.&nbsp; PLUS – Broader Banking Systems Knowledge: Familiarity with&nbsp;additional&nbsp;enterprise banking systems (e.g., core banking platforms, trade finance, FX, cards, reporting/BI tools, document management) is a valued advantage, reflecting the cross-functional nature of this role.&nbsp; Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or&nbsp;a related&nbsp;field. Relevant certifications (e.g., CAMS, FRM, or vendor-specific certifications for Kondor / NetReveal) are a plus.&nbsp;</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Medical Records Officer will create new medical records and retrieve existing medical records by gathering appropriate record folders and contents, assigning, and recording new record numbers, verifying existing record numbers, inputting, and recording locations to computer, and delivering records.&nbsp;</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Gathers patient information by collecting demographic information from a variety of sources, interacting with registration areas and physicians’ offices, and retrieving information from automated printer.&nbsp;</p><br> <p>Retrieves medical records by following chart-out procedures and documents reasons charts cannot be retrieved for statistical and follow-up purposes.&nbsp;</p><br> <p>Delivers charts to assigned areas of the hospital by following established routing procedures.&nbsp;</p><br> <p>Assists in the tracking and organization of medical records i.e., ensures and maintains medical records storage and archiving.&nbsp;</p><br> <p>Arranges transfer of documents when required to respective clinics or patients.&nbsp;</p><br> <p>Provides administrative support for the Medical Records Management.&nbsp;</p><br> <p>Collates all aspects of medical report and checks if report is complete.&nbsp;</p><br> <p>Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.&nbsp;</p><br> <p>Ensures accuracy and privacy are maintained in report management and when sending it out to clients.&nbsp;</p><br> <p>Prepares Health Screening Reports for review appointments or upon patient requests.&nbsp;</p><br> <p>Liaises with other departments for results and reports and follow-ups of pending cases to be expedited.&nbsp;</p><br> <p>Keeps health care providers informed by communicating availability or unavailability of the record.&nbsp;</p><br> <p>Maintains quality results by following Hospital’s standards.&nbsp;</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Maintains patient confidence by keeping patient records information confidential.&nbsp;</p><br> <p>Serves and protects the Hospital community by adhering to professional standards, Hospital policies and procedures, such as JCI accreditation standards.&nbsp;</p><br> <p>Adheres to the policies, procedures, standards protocols in the organization specifically the ones related Release of protected health information.&nbsp;</p><br> <p>Trains Hospital staff on principles of confidentiality and privacy of protected health information and the different policies related to management of health information.&nbsp;</p><br> <p>Trains clinical staff on the importance of accuracy and completeness of medical records.&nbsp;</p><br> <p>Generates reports from the system related to the completeness of medical records.&nbsp;</p><br> <p>Trains physicians in the insurance and coding.&nbsp;</p><br> <p>Performs other assignments as may be required by the Medical Records Manager.&nbsp;</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Proficiency with EHR, Microsoft Office and speech recognition software.&nbsp;</p><br> <p>Knowledge of medical terminology. </p><br> <p>Knowledge of medical transcription guidelines and practices.&nbsp;</p><br> <p>Ability to sort, check, count, and verify numbers. </p><br> <p>Ability to operate designated word processing, dictation, transcription equipment, and other equipment as specified. </p><br> <p>Ability to work under pressure with time constraints. </p><br> <p>Strong critical thinking skills.&nbsp;</p><br> <p>Ability to work and thrive in pressure situations.&nbsp;</p><br> <p>Punctual and reliable disposition.&nbsp;</p><br> <p>Superb listening and time management skills. </p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 years of experience in the same field (required).</p><br> <p>Previous experience in a hospital or other health care setting.</p><br> <p>Minimum 1 year in GCC (preferred).</p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Data Collection and Extraction L2<br>Records Management L2<br>Healthcare Data Management and Analytics L2<br>Regulatory Compliance L2<br>Electronic Health Records (EHR) and Health Information Systems L2<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Diploma<br>Associate Degree in any related field<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Designs, builds, and maintains scalable data infrastructure supporting AMI systems.</p></li><li><p>Develops and manages data pipelines integrating multiple data sources into AMI platforms.</p></li><li><p>Ensures data quality, consistency, availability, and performance for AMI monitoring and analytics teams.</p></li><li><p>Designs, optimizes, and maintains databases capable of handling large-scale metering data volumes.</p></li><li><p>Supports real-time and batch data processing requirements.</p></li><li><p>Collaborates with IT, cybersecurity, and operations teams to ensure secure and reliable data flow.</p></li><li><p>Monitors system performance and resolves data pipeline issues and bottlenecks.</p></li><li><p>Documents data architecture, workflows, and operational procedures.</p></li><li><p>Ensures compliance with IT governance, information security, and ISO standards.</p></li><li><p>Supports disaster recovery and business continuity planning related to data systems.</p></li><li><p>Performs other duties assigned by management.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications / Certifications: Bachelor’s degree in Computer Science, Information Systems, or a related discipline. Cloud / Data Engineering certification (AWS, Azure, or GCP)<br>Experience : Minimum 9 years of relevant experience in data engineering or similar roles.<br>Key Skills : </p><ul><li><p>Expertise in data pipeline design and development.</p></li><li><p>Proficiency with databases and big data technologies (Hadoop, Spark).</p></li><li><p>Strong analytical, problem-solving, and system optimization skills..</p></li><li><p>Written and Spoken English is essential; Arabic is preferred.<br><br>Working Conditions : Office-based technical role with coordination across IT and operations teams.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A GRC Senior Analyst / Specialist supports the governance, risk, and compliance framework to ensure alignment with national cyber regulations, security policies and government assurance standards. The role focuses on identifying, assessing and managing cyber and information security risks across systems and operations, while ensuring compliance with applicable regulatory frameworks, security controls and audit requirements. It involves maintaining risk registers, supporting security assessments and tracking remediation of vulnerabilities and control gaps. The position also works closely with security, IT, and government stakeholders to strengthen cybersecurity governance, support accreditation processes and ensure continuous compliance with national cybersecurity mandates. Core Activities: Provide expert consultation on Governance, Risk, and Compliance (GRC) matters. Review, assess, and enhance enterprise cybersecurity architecture. Conduct reviews of QCSF evidence and provide compliance recommendations. Deliver cybersecurity consultancy and practical security solutions to internal stakeholders. Identify cybersecurity risks and recommend mitigation strategies. Support the implementation of cybersecurity policies, standards, and best practices. Collaborate with business and technical teams to improve cybersecurity posture. Prepare reports, assessments, and recommendations for management. Stay updated with emerging cybersecurity threats, technologies, and regulatory requirements. Key Responsibilities: Act as a subject matter expert for cybersecurity governance, risk, and compliance. Review and improve enterprise cybersecurity architecture to ensure alignment with business and security objectives. Evaluate compliance against the Qatar Cyber Security Framework (QCSF) and recommend corrective actions. Provide strategic cybersecurity guidance to stakeholders across the organisation. Develop and recommend cybersecurity controls and solutions based on risk assessments. Support cybersecurity audits, assessments, and compliance activities. Ensure cybersecurity initiatives align with organisational policies and industry standards. Produce high-quality documentation, reports, and technical recommendations. Mentor stakeholders on cybersecurity best practices where required</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor s or Master s degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related discipline. Experience: Minimum of 10 years experience in cybersecurity, with strong expertise in Governance, Risk &amp; Compliance (GRC), enterprise cybersecurity architecture and regulatory compliance. Mandatory Certifications: CIIP (Certified Information Infrastructure Professional) CISM (Certified Information Security Manager) Preferred Certifications: GICSP (Global Industrial Cyber Security Professional) CCISO (Certified Chief Information Security Officer) Skills &amp; Competencies: Strong knowledge of Governance, Risk &amp; Compliance (GRC) frameworks. Extensive experience with Enterprise Cybersecurity Architecture. Thorough understanding of the Qatar Cyber Security Framework (QCSF). Strong cybersecurity consulting and advisory skills. Excellent analytical and problem-solving abilities. Ability to assess risks and recommend effective security solutions. Excellent communication, stakeholder management, and report-writing skills. Ability to work independently and collaboratively within multidisciplinary teams. Strong understanding of international cybersecurity standards and best practices. Language Proficiency: Proficiency in English &amp; Arabic is required.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>We are currently looking Enterprise Infrastructure Architect for our Qatar operations with the following terms &amp; conditions.</p><br><p>Education/Experience Requirements:</p><br><p>• University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management.</p><br><p>• Specific courses in IT security and Infrastructure Architecture.</p><br><p>Required Special Skills:</p><br><p>• Self-driven with well-developed motivational and team-building skills.</p><br><p>• Strong experience in Architectural design.</p><br><p>• Excellent oral and written communication skills in English and Arabic (preferable).</p><br><p>• Effective leadership and management skills.</p><br><p>• Strong analytical, problem solving, and decision-making skills.</p><br><p>• Project management skills.</p><br><p>• Strong documentation skills.</p><br><p>• Good interpersonal skills.</p><br><p>Essential Duties &amp; Responsibilities by Dimensions:</p><br><p>A. Shareholder &amp; Financial:</p><br><p>• Coordinate with the Head of Enterprise Architecture to provide architectural recommendations that fall inline with the Group’s overall strategy and vision.</p><br><p>B.Customer (Internal &amp; External):</p><br><p>• Meet with internal managers and project owners to understand and document their requirements prior to providing suitable solutions.</p><br><p>• Build and maintain strong and effective relationship with all other related departments, units and vendors to achieve the Group’s goals/ objectives.</p><br><p>C.Internal (Processes, Products, Regulatory):</p><br><p>• Develop and deliver against the organization’s strategy and successfully implement Infrastructure Architecture through active engagement delivery and investment programs.</p><br><p>• Use industry standard architecture methodologies to successfully implement and grow the Infrastructure Architecture of the bank.</p><br><p>• Design and Build an up to date Infrastructure Architecture to ensure smooth and seamless propagation of data between systems and subsystems.</p><br><p>• Cover all internal systems as well as their dependence on multiple vendor products and services.</p><br><p>• Propose new enterprise standards based on business need, IT need and technology advances. Assist project teams to implement the standards into business applications.</p><br><p>• Employ and enforce IT industry standards such as ITIL.</p><br><p>• Performs architecture reviews with infrastructure teams, Internal Risk management (IRM) and audit teams to ensure adherence to standards, information risk management policies.</p><br><p>• Work closely with network and infrastructure teams, and project teams to understand their needs and ensure the best enterprise standard is implemented.</p><br><p>• Identify gaps in the Corporate Information/Data Model and address them actively in collaboration with the business support teams.</p><br><p>• Maintains a technology watch to identify emerging technologies that are relevant to the line of business. Builds awareness of key emerging technologies and promotes to the business in order to address their issues.</p><br><p>• Lead the preparation and maintenance of documentation and standards for the different activities and systems user guides as per the overall documentation policy.</p><br><p>• Ensure that design and development standards are integrated with the Group’s governance framework.</p><br><p>• Ensure compliance and adherence to existing standards and policies in regards to IT security, internet and VPN security, and BCP and disaster recovery.</p><br><p>• Carry out requirements as directly assigned by the Head of IT Enterprise Architecture and in accordance with the overall business plan.</p><br><p>D.Learning &amp; Knowledge:</p><br><p>• Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems.</p><br><p>• Strong knowledge of infrastructure architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy.</p><br><p>• Initiate regular meetings which aim to add value by discussing progress, problems, and any other issues of concern.</p><br><p>• Identify areas for professional development of self and direct reports and act to enhance professional development of self and others.</p><br><p>E.Other:</p><br><p>• Ensure high standards and security of confidentiality to safeguard commercially sensitive information.</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>

<p>Provide high level of clerical support for various department activities adhering to established Company procedures and processes ensuring accuracy and compliance.</p><p>Review databases in order to maintain reliability, accuracy and quality and ensures reliability of information gathered for the databases. Maintain, organise, analyse, update and retrieve data from SAP, Access, appropriate data files and update records accordingly in SAP and/or other corporate systems. Prepare data of a complex nature in order to generate required reports and presentation. Anticipate and resolve information processing and handling problems proactively in order to avoid disruptions. Review and cross check complex clerical work for accuracy and compliance. Provide a point of reference on particular aspects to colleagues for guidance to precedence, practices and techniques. Assist superiors in preparation and compilation of reports, statistics and presentations.</p><p><strong>Desired Candidate Profile</strong></p><p>Completion of Secondary School Education (12 years). 5 years relevant experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>A <b>GRC Senior Analyst / Specialist</b> &nbsp;supports the governance, risk, and compliance framework to ensure alignment with national cyber regulations, security policies and government assurance standards.<br></p><br><p>The role focuses on identifying, assessing and managing cyber and information security risks across systems and operations, while ensuring compliance with applicable regulatory frameworks, security controls and audit requirements. It involves maintaining risk registers, supporting security assessments and tracking remediation of vulnerabilities and control gaps.<br></p><br><p>The position also works closely with security, IT, and government stakeholders to strengthen cybersecurity governance, support accreditation processes and ensure continuous compliance with national cybersecurity mandates.<br></p><br><span>Core Activities:</span><br><ul><li>Provide expert consultation on Governance, Risk, and Compliance (GRC) matters.<br></li><li>Review, assess, and enhance enterprise cybersecurity architecture.<br></li><li>Conduct reviews of QCSF evidence and provide compliance recommendations.<br></li><li>Deliver cybersecurity consultancy and practical security solutions to internal stakeholders.<br></li><li>Identify cybersecurity risks and recommend mitigation strategies.<br></li><li>Support the implementation of cybersecurity policies, standards, and best practices.<br></li><li>Collaborate with business and technical teams to improve cybersecurity posture.<br></li><li>Prepare reports, assessments, and recommendations for management.<br></li><li>Stay updated with emerging cybersecurity threats, technologies, and regulatory requirements.<br></li></ul><b>Key Responsibilities:&nbsp;</b><br><br><ul><li>Act as a subject matter expert for cybersecurity governance, risk, and compliance.<br></li><li>Review and improve enterprise cybersecurity architecture to ensure alignment with business and security objectives.<br></li><li>Evaluate compliance against the Qatar Cyber Security Framework (QCSF) and recommend corrective actions.<br></li><li>Provide strategic cybersecurity guidance to stakeholders across the organisation.<br></li><li>Develop and recommend cybersecurity controls and solutions based on risk assessments.<br></li><li>Support cybersecurity audits, assessments, and compliance activities.<br></li><li>Ensure cybersecurity initiatives align with organisational policies and industry standards.<br></li><li>Produce high-quality documentation, reports, and technical recommendations.<br></li><li>Mentor stakeholders on cybersecurity best practices where required<br></li></ul><br><span>Requirements</span><p><span><span><b>Education:</b></span></span></p><br><ul><li><span><span>Bachelor's or Master's degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related discipline.</span></span><br></li></ul><span><span>Experience:</span></span><br><ul><li><span><span>Minimum of 10 years' experience in cybersecurity, with strong expertise in Governance, Risk &amp; Compliance (GRC), enterprise cybersecurity architecture and regulatory compliance.</span></span><br></li></ul><span><span>Mandatory Certifications:</span></span><br><ul><li><span><span>CIIP (Certified Information Infrastructure Professional)</span></span><br></li><li><span><span>CISM (Certified Information Security Manager)</span></span><br></li></ul><span><span>Preferred Certifications:</span></span><br><ul><li><span><span>GICSP (Global Industrial Cyber Security Professional)</span></span><br></li><li><span><span>CCISO (Certified Chief Information Security Officer)</span></span><br></li></ul><span><span>Skills &amp; Competencies:</span></span><br><ul><li><span><span>Strong knowledge of Governance, Risk &amp; Compliance (GRC) frameworks.</span></span><br></li><li><span><span>Extensive experience with Enterprise Cybersecurity Architecture.</span></span><br></li><li><span><span>Thorough understanding of the Qatar Cyber Security Framework (QCSF).</span></span><br></li><li><span><span>Strong cybersecurity consulting and advisory skills.</span></span><br></li><li><span><span>Excellent analytical and problem-solving abilities.</span></span><br></li><li><span><span>Ability to assess risks and recommend effective security solutions.</span></span><br></li><li><span><span>Excellent communication, stakeholder management, and report-writing skills.</span></span><br></li><li><span><span>Ability to work independently and collaboratively within multidisciplinary teams.</span></span><br></li><li><span><span>Strong understanding of international cybersecurity standards and best practices.</span></span><br></li></ul><b>Language Proficiency:</b><br><br><br><ul><li>Proficiency in English &amp; Arabic is required.<br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Cybersecurity Certification &amp; QMS Specialist is responsible for managing and continuously improving the quality management system (QMS) that governs cybersecurity certification schemes. The role ensures compliance with international standards and regulatory requirements while enhancing the efficiency, consistency, and reliability of certification processes. This position combines expertise in cybersecurity certification with strong quality assurance and audit capabilities, including conducting internal audits, managing documentation, and driving corrective and preventive actions. The specialist works closely with technical teams and stakeholders to maintain high standards of certification, support governance activities, and align processes with evolving industry frameworks and best practices. Key Responsibilities: Planning, implement, monitoring, improvement and maintenance of quality management system for the different schemes in NISCF. Ensure that the internal process complies with relevant national and international regulations, guidelines. Review the quality of technical content. Continuously assess and improve the efficiency and effectiveness of the certification process. Oversee the documentation and record-keeping processes to ensure that all records are accurate, complete, and readily accessible. Ensure that the QMS documentation is up-to-date. Plan and conduct internal audits and reviews of the certification process to verify compliance with established procedures and to identify opportunities for improvement. Plan and organize scheme management review meetings. Review the quality of scheme documents i.e. manuals, policies, procedure, forms, templates etc. Implement corrective and preventive actions to address non-conformities and improve the QMS. Ensure that corrective actions are taken when issues are identified. Monitoring the changes of requirements (i.e. International Standards (ISO17021, 17024, 17065, 17025, 27006, 9001), National Standards) Assisting with the development of policies, standards, procedures and guidance based on audit findings Ensuring that the highest standards of competence and impartiality are maintained, and that consistency is achieved across all evaluation and certification activities; Possess a deep understanding of Common Criteria standards, Protection Profiles, Security Targets, Evaluation Assurance Levels (EALs), and related documentation Provide guidance and mentorship to CB team members Certifiers and evaluators, ensuring their understanding of the certification process and helping them with complex evaluations. Assisting with the development of policies, standards, procedures and guidelines. Make recommendations regarding certification at specific Evaluation Assurance Levels (EALs) based on extensive evaluation expertise and knowledge of the certification process. Stay up-to-date with the latest developments in security, emerging threats, and evolving technology to ensure the certification process remains relevant.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A university Master s degree-level qualification in IT, information security or a related field. ideally with a focus on security domains</li><li>Certification from a recognized Common Criteria certification body and previous experience as a Certifier is desired</li><li>IT Security Overview Training and certification</li><li>Common Criteria for IT Security Evaluation Training and certification</li><li>Minimum 10 years experience</li><li>5 minimum years of work experience as a Senior IT / Information Security / Cyber Security Auditor and/or Risk Management and/or Cyber Security/Information Security Management.</li><li>Proficiency in Arabic and English (spoken and written) is preferred</li><li>Other Required Qualifications: General: Analytical and problem-solving skills</li><li>Proven experience in IT and Information Security Assessment</li><li>Common Criteria for IT Security Evaluation Training</li><li>Experience in Risk Assessment and management.</li><li>Should have hands on experience in information security</li><li>Understanding of ISO27001 certification audit requirements</li><li>Excellent communication, documentation, and report-writing skills.</li><li>In-depth knowledge of security testing methodologies and tools.</li><li>Have analytical &amp; assessment experience of formal schemes and can assess a situation in a fair and objective manner in order to arrive at a firm conclusion.</li><li>Have training, workshops planning and delivery experience across Government &amp; private sector</li><li>Technical: Proven experience in IT, Information Security and Quality management Audit.</li><li>Should have hands on experience in information security, cyber security &amp; Quality management systems.</li><li>Experience in Risk management and GAP analysis.</li><li>Experience briefing senior executive staff</li><li>Experience in Risk Assessment and management including audit methodologies and risk assessment methodologies</li><li>Behavioural: Ability to multitask and work effectively with multiple project teams, sponsors, and customers.</li><li>Ability to pay close attention to detail, meet deadlines and work under pressure.</li><li>Interpersonal skills</li><li>Work autonomously with a high degree of enthusiasm</li><li>Specific: Excellent technical report writing skills.</li><li>Have capabilities to understand and interpret the Certification Criteria (ISO/ IEC 17021, ISO/ IEC 17024, ISO/ IEC 27006 and ISO/ IEC 17065).</li><li>Knowledge of auditing and information assurance standards like ISA, ITAF, ISO17021, ISO19011.</li><li>Proficiency in security frameworks and standards like, ISO27001, NIA, CSF Q2022.</li><li>Familiarity with third-party audit, Certification and Information Security / Cyber Security audits.</li><li>Proven, hands on, experience in Information Security Audit or Information Security Management</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Issue materials against approved requisitions and maintain accurate transaction records.<br>Receive, verify, and process material requests and related documentation.<br>Maintain inventory records, stock movement logs, and material issue registers.<br>Update ERP or warehouse management systems with material transactions.<br>Prepare delivery notes, issue vouchers, receipts, and other warehouse documents.<br>Coordinate with warehouse personnel to ensure timely issuance of materials.<br>Respond to customer and internal department inquiries regarding material availability and status.<br>Ensure all documentation is complete, accurate, and properly filed.<br>Prepare daily, weekly, and monthly inventory and transaction reports.<br>Assist with stock verification, inventory audits, and reconciliation activities.<br>Maintain confidentiality of inventory records and company documentation.<br>Comply with company procedures, client requirements, and HSE policies.<br>Provide administrative and clerical support to warehouse and logistics operations as required.<br></span><br><span>RequirementsMinimum <b>2–5 years of experience</b> in customer service, warehouse administration, inventory control, or clerical support.<br>Diploma or equivalent qualification in Business Administration, Logistics, Supply Chain, or a related field.<br>Proficient in Microsoft Office applications (Excel, Word, Outlook) and ERP/warehouse management systems.<br>Experience in issuing materials, maintaining inventory records, and processing warehouse documentation.<br>Strong data entry and record-keeping skills with a high level of accuracy.<br>Good understanding of warehouse operations and inventory control procedures.<br>Excellent communication and customer service skills.<br>Ability to prepare reports and maintain organized documentation.<br>Good command of written and spoken English.<br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Plan and support Instrumentation/Fire &amp; Gas (F&amp;G) Engineering activities with Sr. Engineer level competency during and Startup phase until handover to permanent Asset whilst ensuring project deliverables meet Operations expectations in term of Safety, Operability, Reliability and Maintainability over the facility design life cycle.</li> </ul><br><ul> <li>Provide a variety of Instrument/F&amp;G engineering supports to contribute to the division strategy and goals which include design reviews (e.g., SIL workshops, assessment and verification, HAZOP, etc.), commissioning, startup, failure analysis and advanced troubleshooting.</li> <li>Support development and implementation of surveillance and administration programs for critical Instrument and F&amp;G Systems of new projects to achieve high standards of Reliability, Availability and Cyber Security.</li> <li>Support the definition and implementation of integrity program for Instrument/F&amp;G to achieve high standards of safety, reliability and availability.</li> <li>Provide technical input related to area of expertise to other disciplines and functions as per requirements to support overall business objectives.</li> <li>Supervise the activities undertaken by contractors, consultants and service providers.</li> <li>Guide less experienced engineers in implementing the company integrity and reliability systems.</li> <li>Support and facilitate smooth completion of project tie-in requirements for all systems under the area of responsibility.</li> <li>Maintain Issue Register identifying and resolving critical issues including new technology risks (under area of responsibility) which could impact new project Reliability, Availability and Cyber Security.</li> <li>Support high risk commissioning activities for high complexities &amp; large-scale projects by (a) undertaking stringent system surveillance, (b) tuning and optimizing instrument and F&amp;G systems, and (c) providing advisory support to Operations and Maintenance.</li> </ul><br><ul> <li>Bachelor's Degree in Engineering.</li> <li>6 years' experience in an oil and gas environment.</li> <li>Demonstrate good working knowledge of DCS, PLCs, ESD/F&amp;G Systems, Anti Surge Control Systems, Metering Systems, and Turbine/Compressor Control Systems and full knowledge of SIL requirement.</li> <li>Able to work and make decisions under highly stressing conditions.</li> <li>Fluent in written and spoken English.</li> <li>Strong leadership &amp; people skills.</li> <li>Computer skills (Microsoft Office, SAP, CONVAL, InstruCal).</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Day Rate in USD Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>10 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>The <b>Team Lead – IT Helpdesk / On-Site Support</b> will be responsible for supervising day-to-day IT support operations and ensuring timely resolution of user incidents and service requests. The role involves managing helpdesk and on-site support teams, monitoring ticket queues, handling escalations, maintaining shift coverage, and ensuring compliance with SLAs, ITIL processes, and service quality standards.<br></p><br><p>The Team Lead will also support staff training, performance monitoring, reporting, knowledge-base updates, and coordination with the Service Delivery Manager to maintain smooth and effective IT support operations.<br></p><br><br><span>Requirements</span><ul><li>Bachelor’s Degree in Information Technology, Computer Science, or a related field.<br></li><li>Minimum <b>5–7 years</b> of experience in IT Helpdesk, Service Desk, Desktop Support, or IT Support operations.<br></li><li>At least <b>1–2 years of experience</b> in a team lead or supervisory role.<br></li><li>Proven experience managing IT support teams, shift schedules, ticket queues, and technical escalations.<br></li><li>Strong knowledge of incident management, service request management, escalation procedures, and SLA monitoring.<br></li><li>Hands-on experience with ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br></li><li>Good knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, and desktop troubleshooting.<br></li><li><b>ITIL certification is mandatory</b>.<br></li><li>Strong leadership, problem-solving, reporting, and customer-service skills.<br></li><li>Fluent in <b>Arabic and English</b>, both written and spoken.<br></li><li>Willingness to work in a rotational shift environment, including weekends and public holidays.<br></li></ul><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>The <b>On-Site IT Support Engineer</b> will be responsible for providing hands-on technical support to users at the assigned location. The role includes troubleshooting hardware, software, network, and peripheral issues; installing and configuring devices; performing system imaging and upgrades; and ensuring IT equipment remains operational and properly maintained.<br></p><br><p>The engineer will also manage IT assets throughout their lifecycle, update support tickets with complete technical details, assist during meetings and events, and coordinate with Helpdesk and infrastructure teams to resolve escalated issues within agreed service levels.<br></p><br><br><span>RequirementsBachelor’s Degree in Information Technology, Computer Science, or a related field.<br>Minimum <b>5 years</b> of experience in desktop support, field support, or on-site IT support.<br>Hands-on experience in hardware troubleshooting, component replacement, device imaging, software installation, and system configuration.<br>Strong knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, and common desktop applications.<br>Experience in IT asset inventory, device allocation, repairs, replacements, and lifecycle management.<br>Familiarity with ITSM or ticketing systems and SLA-based support processes.<br>Ability to troubleshoot desktops, laptops, printers, mobile devices, peripherals, and connectivity issues.<br><b>CompTIA A+ or equivalent technical certification</b> is an advantage.<br>Strong customer-service, communication, documentation, and problem-solving skills.<br>Proficiency in <b>Arabic and English</b> is preferred.<br>Willingness to work rotational shifts, including weekends and public holidays.<br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job BUSINESS DATA ANALYST - SERVICENOW - INVESTMENT (BANKING) <p>Role Summary</p><br> <p>The Business Data Analyst analyses, documents, and governs conceptual data models and Information Objects across enterprise systems, maintaining the enterprise semantic standard within ServiceNow EA.</p><br> <p>Key Responsibilities</p><br> <ul> <li>Analyse conceptual data models across enterprise systems.</li> <li>Document and manage Information Objects within ServiceNow EA.</li> <li>Maintain the Information Object glossary and conceptual data model.</li> <li>Ensure consistent use of Information Objects across governance, architecture, and solution design.</li> <li>Collaborate with architects, business analysts, and data governance teams to align enterprise semantic standards.</li> </ul> <p>Required Experience &amp; Skills</p><br> <ul> <li>Minimum 3 years' experience in business analysis, enterprise architecture support, or data management.</li> </ul> <p>Preferred / Advantageous</p><br> <ul> <li>Hands-on ServiceNow EA experience (strongly preferred).</li> <li>Investment management or financial services exposure.</li></ul> <p>Vertical:</p><br> <p>Technology</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Analyze metering data from Advanced Metering Infrastructure (AMI) and related systems to identify consumption patterns, trends, anomalies, and operational insights.</li><li>Prepare analytical reports, dashboards, and performance summaries to support management decision-making and operational planning.</li><li>Monitor AMI network data health by performing regular data validation, cleansing, reconciliation, and quality assurance activities.</li><li>Coordinate with metering, IT, engineering, and operations teams to ensure data accuracy, consistency, and integrity across all integrated systems.</li><li>Investigate data anomalies, communication failures, and system performance issues, and recommend corrective and preventive actions.</li><li>Support performance monitoring, forecasting, and continuous improvement initiatives to enhance metering operations and data reliability.</li><li>Track and analyze operational activities, including work orders, meter commissioning, rectification works, preventive, predictive, corrective, and emergency maintenance, and work completion documentation using structured data analytics.</li><li>Maintain the confidentiality, integrity, and availability of metering data in accordance with corporate governance and information security standards.</li><li>Perform any other duties and responsibilities assigned by the immediate supervisor to support departmental and organizational objectives.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Support the implementation of ICS Security engineering specifications and related procedures, work practices, manuals, and development of equipment strategies for new projects.</p><p>Identify limitations of existing systems, recommend best practices and upgrades.</p><p>Review the design such as System Architecture, Network Architecture, Functional Design Specifications, Detailed Design Specifications, Interface Agreements and ensure compliance with ICS Security engineering specifications.</p><p>Participate, review the ICS risk assessments, technology evaluations, and deviation requests, DRP (Disaster Recovery Plan) simulations.</p><p>Validate the system built through FAT and SAT for the department.</p><p>Coordinate and ensure deliverables as per the Operational Readiness Procedure to ensure smooth handover to ICS Security Operations.</p><p>Participate in ICS Security incident investigations or Root Cause Failure Analysis, continuous improvement and productivity enhancement initiatives.</p><p>Serve as focal point to ICS Security Custodians and ICSE Technicians to ensure alignment with the ICS Security Policy &amp; Specifications.</p><p>Provide technical support for clarifying, following and implementing ICS Security Policy requirements across engineering sections, development teams, expansion teams, and operations.</p><p>Support in planning and conducting periodic ICS Security self-assessments to evaluate compliance with the ICS Security Policy.</p><p>Participate in life cycle management review of ICS in scope inventory and update inventory periodically.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering (Instrumentation &amp; Control, Electrical, Electronic, Computer) or Computer Science.</p><p>6 years' experience in Oil and Gas Industry operations, technical, engineering with ICS Security Experience.</p><p>Experience of implementing security controls within an OT environment.</p><p>Understanding of different Industrial Control Systems environments.</p><p>ICS System Security Experience, Knowledge of Networking, Security tools, Knowledge of ICS Security monitoring like IDS/IPS, SIEM etc.,</p><p>Proficient in written and spoken English.</p><p>Computer Literate.</p><p>Excellent interpersonal skills, highly proficient in handling personnel, administrative, organizational and logistical issues.</p><p>Solve issues associated with ICS Security design, sustainment.</p><p>Lead ownership of issues related to ICS Security to support and drive continuous improvement.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>The <b>Helpdesk Agent (Call Center Agent)</b> will serve as the first point of contact for users requiring IT support through phone, email, live chat, and ticketing channels. The role involves diagnosing and resolving technical issues, logging incidents and service requests accurately, providing remote troubleshooting support, and escalating unresolved problems to the appropriate technical teams.<br></p><br><p>The Helpdesk Agent will also maintain complete ticket documentation, follow ITIL-aligned processes, deliver professional customer service, and support users with common applications, systems, and workplace technology.<br></p><br><br><span>RequirementsBachelor’s Degree in Information Technology, Computer Science, or a related field.<br>Minimum <b>5 years</b> of experience in IT Helpdesk, Service Desk, Call Center IT Support, or User Support.<br>Strong knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, Microsoft Edge, and desktop troubleshooting.<br>Experience using ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br>Ability to diagnose and resolve common hardware, software, access, connectivity, and application-related issues remotely.<br>Strong incident logging, ticket prioritization, escalation, and follow-up skills.<br>Excellent telephone etiquette, customer-service orientation, and communication skills.<br>Ability to remain professional and composed while handling urgent issues or difficult users.<br><b>ITIL certification is mandatory</b>.<br>Fluent in <b>Arabic and English</b>, both written and spoken.<br>Willingness to work rotational shifts, including nights, weekends, and public holidays.<br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>* To execute the day-to-day ICS activities related to the operational technology security in the plants by managing the design and overseeing the implementation of all security measures linked to ICS applications and systems, conducting risk assessment and developing contingency plans to mitigate any foreseeable security threats and protect the confidentiality and integrity of employee, customer and business information in compliance with ICS cybersecurity policies , instructions, manuals and standards.</p><br><br><p>* Commissions the preparation and the implementation of necessary operational security software updates, firewall installation, hardware additions, and any authorized technical changes related to the security functions to ensure compliance both with internal security policies etc. and applicable laws and regulations required security levels.* Design and manage processes for detection, investigation, correction, and/or prosecution of operational security breaches, violations, and incidents.<br>* Benchmark, analyze report on, and make recommendations for the improvement of Operational Technology (OT) security infrastructure.* Works with management to ensure that as new equipment, facilities, services, and systems are installed that the OT security issues are addressed.<br>* Typically, a background in technical Operational Technology (OT) roles such as architecture, security program development or operations, with a clear and abiding interest in operational security.* Liaison with and offers technical direction to related operational security governance functions (such as Physical Security/Facilities, Risk Management, Legal and Compliance) plus senior and middle managers throughout the organization as necessary, on information security matters such as routine security activities plus emerging security risks and control technologies.<br>* Plan, implement and upgrade security measures and controls.* Protect digital files and operational security systems against unauthorized access, modification, or destruction.<br>* Maintain data and monitor/review security access authorizations.* Manage network, intrusion detection and prevention systems.<br>* Work out on the security tools such as security asset inventory management and risk management reporting to security information and event management system (SIEM).* Define, implement, and maintain corporate security manuals, policies, procedures &amp; instructions.<br>* Coordinate further security plans, awareness received from vendors and take required actions.* Security assessments of network infrastructure, hosts and applications.<br>* Work out on ICS security related audit findings and maintain corrective actions.* Download, validate and apply the latest Antivirus DAT file to AV server and ensure published to all ICS machines by continuously monitor the AV server dashboard.<br>* Asset identification, monitoring and analysis using supportive tools (IPS, firewall log, system events and antivirus reports.* ICS Firewall Events log, DNS, Router, and switches Events log analysis.<br>* Validation and deployment of firmware and software updates, deactivate of unnecessary software's or access.* Define and implement backup schedule for all ICS assets, System configuration backups, Machines image backups, Router and switches backups, FW backups.<br>* Manage User accounts ICS, network, and security equipment.* Support Project execution team to integrate new Operational Technology (OT) system in Plant security framework.<br>* Work out on Audit findings and observations.* Work out with ICS modifications as requested.<br>* Collect and archive system logs, events, change logs, failure events etc. To support audit and forensic analysis.* Ensure that all implementation activities are complied with published ICS policies, instructions, procedures,</p><br><br><ul> <li>Bachelor's Degree in Information security Technology, Computer Science or Electronic/Electrical Engineer.</li> <li>Must be ICS certified from SANS, however following certificates will be great additional advantage for the candidate: - <ul> <li>GIAC GICSP (Global Industrial Cybersecurity Professional).</li> <li>ISA CAP (Certified Automation Professional).</li> <li>Cybersecurity for Automation, Control, and SCADA Systems (ISA-99/IEC-62443) - ISA</li> <li>Advanced SCADA Security - Red Tiger/ any other vendor.</li> <li>Industrial Cybersecurity for OPC - Matrikon/any other vendor.</li> <li>OPC-UA Hands-on Training Level-3 - OPCTI.</li> </ul> </li> <li>3-5 years at least of field experience in OT Cybersecurity domain in Oil &amp; gas &amp; petrochemical industry.</li> <li>Excellent knowledge of common IT/OT ICS specialization areas related to PLC's, DCS's, PDCS, Firewalls, networks, and switches.</li> <li>Exposure of implementing IT/OT security policies and regulations.</li> <li>Knowledge of international &amp; national standards frameworks such as ISA99, IEC62433, IEC61511, IEC62351, IEC62591 ISO27001, 27002, 27005 Compliance regulations.</li> <li>Extensive knowledge of several ICS DCS/PDCS/PLC/ESD/Servers, routers, switches &amp; firewalls technologies within several OEM technologies such as, Siemens, HIMA, TRICONEX, HONEYWELL, GE, Allan Bradley, CISCO, MacAfee.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Monthly Rate in QAR Plus allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>