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<p>Handle incoming catering, social, and wedding inquiries and convert them into confirmed business Proactively upsell menus, venues, AV, d cor, and added services to maximize total event revenue Identify and develop new business opportunities within Arabic-speaking markets and social segments Build strong relationships with wedding planners, social event planners, and key clients Negotiate contracts, pricing, and terms in line with hotel strategy and approvals Achieve individual and team revenue targets Conduct professional site inspections to convert business Create proposals and contracts in line with hotel standards Ensure all event payments, deposits, and guarantees are received as per finance policy Coordinate and manage social events and weddings, ensuring all client requirements are delivered with precision Support corporate events when assigned by management Act as the main point of contact for clients from contract to event day Coordinate menu tastings and support menu planning with clients and culinary team Assist clients in coordinating external vendors (florists, furniture, linen, entertainment, etc.) Prepare floor plans, seating plans, and event coordination materials Conduct site inspections and planning meetings leading up to events Meet and greet clients on the day of the event and oversee smooth execution Conduct proper event handovers to Banquet Operations for flawless delivery Proactively solve problems onsite to protect guest experience and revenue Gather client feedback and share insights with CCS leadership Attend BEO meetings and ensure full operational alignment across Banquets, Culinary, AV, Engineering, Security, and Front Office Ensure all event details are accurately entered and maintained in Delphi / Amadeus Prepare and distribute Daily Event Reports to relevant stakeholders Ensure BEOs, floor plans, and operational notes are complete, accurate, and issued on time Ensure smooth internal communication between all departments involved in event delivery File contracts, maintain organized digital and physical files, and ensure timely collection of signatures Maintain accurate client and event records in all systems Manage correspondence and CCS-related inquiries professionally and in a timely manner Compile event data for internal analysis and reporting Process business-related forms including refunds, complimentary forms, entertainment vouchers, and expense reports Ensure full compliance with hotel systems, policies, and procedures</p><p><strong>Desired Candidate Profile</strong></p><p>N/A</p>

Application Deadline: 30 September 2026Department: Revenue & Reservations Location: Qatar - Doha<br><br>Description<br><br>the Assistant Reservations Manager directly oversees day-to-day reservation operations while serving as the primary operational extension of the Director of Revenue Management.<br><br>In this dual-focused role, you will lead the reservation agents, manage day-to-day inventory and booking flows, and directly execute the strategic yield decisions, pricing tactics, and distribution controls set by the Director of Revenue Management.<br>Opera Cloud Knowledge is essential.<br><br>Key Responsibilities<br><br>Departmental Leadership & Daily Operations<br>Serve as the operational head of the reservations department, managing daily workflows, shift handovers, and agent schedules.<br><br>Supervise, coach, and train reservation agents on booking procedures, phone etiquette, and strategic upselling tactics.<br><br>Act as the direct liaison for escalated guest inquiries, complex bookings, VIP reservations, and group rooming lists.<br><br>Maintain high standards of data entry accuracy across all reservations to ensure clean revenue tracking and reporting.<br>2. Direct Revenue Strategy Execution Work directly with the Director of Revenue Management to implement daily rate changes, yield strategies, and stay controls (Min LOS, CTA/CTD) across the PMS, CRS, and OTAs.<br><br>Monitor daily inventory, room availability, and overbooking thresholds to optimize occupancy and prevent revenue spoilage.<br><br>Conduct regular rate parity checks across OTAs and metasearch channels, taking immediate action to address and resolve pricing discrepancies.<br><br>Manage group blocks, cut-off dates, deposit tracking, and billing details in close coordination with Sales and Revenue Management.<br><br>3. Channel & System Administration<br>Ensure seamless, error-free connectivity between the PMS, Channel Manager, CRS, and third-party booking channels.<br><br>Audit daily reservations for proper market segmentation, origin coding, rate code mapping, and travel agency commission structures.<br><br>Assist the Director of Revenue Management in setting up new promotions, rate plans, and packages across all distribution platforms.<br><br>4. Reporting & Communication<br>Compile daily pickup reports, pace updates, denial/cancellation logs, and call conversion stats for the Director of Revenue Management.<br><br>Active participation in weekly revenue strategy meetings, providing operational feedback on booking pace, market trends, and lead times.<br><br><br><br><br>Skills, Knowledge and Expertise<br><br>Experience & Knowledge<br>Opera Cloud Experience is essential Education: Diploma or Bachelor’s degree in Hospitality Management, Business, or a related field.<br><br>Experience: 3+ years in hotel reservations or front desk, including at least 1–2 years in a supervisory or senior capacity.<br><br>Tech Proficiency:<br>Property Management Systems (e.g., Opera PMS, Cloudbeds, Mews).<br><br>Central Reservation Systems (CRS) and Channel Managers (e.g., Site Minder, Rate Gain).<br><br>OTA Extranets (Expedia Partner Central, Booking.com Partner Hub) and GDS processes.<br><br>Intermediate-to-advanced Microsoft Excel / Google Sheets for reporting

Application Deadline: 30 September 2026Department: Revenue & Reservations Location: Qatar - Doha<br><br>Description<br><br>the Assistant Reservations Manager directly oversees day-to-day reservation operations while serving as the primary operational extension of the Director of Revenue Management.<br><br>In this dual-focused role, you will lead the reservation agents, manage day-to-day inventory and booking flows, and directly execute the strategic yield decisions, pricing tactics, and distribution controls set by the Director of Revenue Management.<br>Opera Cloud Knowledge is essential.<br><br>Key Responsibilities<br><br>Departmental Leadership & Daily Operations<br>Serve as the operational head of the reservations department, managing daily workflows, shift handovers, and agent schedules.<br><br>Supervise, coach, and train reservation agents on booking procedures, phone etiquette, and strategic upselling tactics.<br><br>Act as the direct liaison for escalated guest inquiries, complex bookings, VIP reservations, and group rooming lists.<br><br>Maintain high standards of data entry accuracy across all reservations to ensure clean revenue tracking and reporting.<br>2. Direct Revenue Strategy Execution Work directly with the Director of Revenue Management to implement daily rate changes, yield strategies, and stay controls (Min LOS, CTA/CTD) across the PMS, CRS, and OTAs.<br><br>Monitor daily inventory, room availability, and overbooking thresholds to optimize occupancy and prevent revenue spoilage.<br><br>Conduct regular rate parity checks across OTAs and metasearch channels, taking immediate action to address and resolve pricing discrepancies.<br><br>Manage group blocks, cut-off dates, deposit tracking, and billing details in close coordination with Sales and Revenue Management.<br><br>3. Channel & System Administration<br>Ensure seamless, error-free connectivity between the PMS, Channel Manager, CRS, and third-party booking channels.<br><br>Audit daily reservations for proper market segmentation, origin coding, rate code mapping, and travel agency commission structures.<br><br>Assist the Director of Revenue Management in setting up new promotions, rate plans, and packages across all distribution platforms.<br><br>4. Reporting & Communication<br>Compile daily pickup reports, pace updates, denial/cancellation logs, and call conversion stats for the Director of Revenue Management.<br><br>Active participation in weekly revenue strategy meetings, providing operational feedback on booking pace, market trends, and lead times.<br><br><br><br><br>Skills, Knowledge and Expertise<br><br>Experience & Knowledge<br>Opera Cloud Experience is essential Education: Diploma or Bachelor’s degree in Hospitality Management, Business, or a related field.<br><br>Experience: 3+ years in hotel reservations or front desk, including at least 1–2 years in a supervisory or senior capacity.<br><br>Tech Proficiency:<br>Property Management Systems (e.g., Opera PMS, Cloudbeds, Mews).<br><br>Central Reservation Systems (CRS) and Channel Managers (e.g., Site Minder, Rate Gain).<br><br>OTA Extranets (Expedia Partner Central, Booking.com Partner Hub) and GDS processes.<br><br>Intermediate-to-advanced Microsoft Excel / Google Sheets for reporting

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> he <strong>E-Commerce Manager</strong> is responsible for driving direct digital bookings, maximizing online channel conversion, and optimizing the hotel’s overall online distribution footprint. Reporting directly to the <strong>Director of Revenue Management</strong>, you will bridge digital marketing execution with yield strategy. Your primary goal is to shift booking share toward direct web/mobile channels, lower acquisition costs, and optimize total online revenue across Direct Web (Brand.com), OTAs, and Metasearch platforms.<br><br><strong>Direct Channel Optimization (Brand Website &amp; Engine)</strong><ul><li>Manage and continually optimize the hotel’s primary website (Brand.com) and direct booking engine to maximize Conversion Rate (CVR) and Average Order Value (AOV).<br></li><li>Execute A/B testing, user experience (UX) enhancements, and landing page strategies aligned with current revenue tactics (e.g., packages, seasonal promotions, upsells).<br></li><li>Audit site functionality, page load speeds, and mobile responsiveness to ensure a friction-free booking journey.<br></li></ul><strong>2. Revenue-Driven Digital Marketing Execution</strong><ul><li>Work with the Director of Revenue Management to allocate digital ad spend based on real-time booking pace, low-occupancy periods, and geographic target markets.<br></li><li>Manage paid search (PPC/SEM), search engine optimization (SEO), metasearch campaigns (Google Hotel Ads, TripAdvisor, Trivago), and retargeting ads.<br></li><li>Coordinate email marketing automation (CRM) for direct guest targeting, pre-arrival upselling, and post-stay retention campaigns.<br></li></ul><strong>3. OTA Merchandising &amp; Third-Party Distribution</strong><ul><li>Audit and optimize the hotel’s profile listings across major Online Travel Agencies (Expedia, Booking.com, Agoda, etc.) and Metasearch sites.<br></li><li>Collaborate with Revenue Management to verify content accuracy, room type display, imagery, rate parity compliance, and promotional participation on OTAs.<br></li><li>Leverage OTA merchandising tools (e.g., preferred partner status, sponsored listings, visibility boosters) intentionally during low-demand periods.<br></li></ul><strong>4. Analytics, Tracking &amp; Reporting</strong><ul><li>Measure and report monthly digital performance, return on ad spend (ROAS), acquisition cost per booking, web traffic, and channel share metrics using Google Analytics 4 (GA4) and revenue systems.<br></li><li>Track shift in booking channel distribution (Direct vs. OTA share) to monitor cost-of-acquisition savings.<br></li><li>Present actionable insights during weekly strategy/commercial meetings with Revenue Management and Sales/Marketing teams<br></li></ul> </div>

Alwadi Hotel Doha - MGallery Collection is hiring through Hosco in Doha. Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. You are part of the story behind every memorable stay. At MGallery, each property offers a unique sense of place, and as a Reservations Agent Intern, you help create meaningful guest experiences from the very first interaction. With genuine care, attention to detail, and a passion for hospitality, you ensure every reservation is handled with warmth, professionalism, and a refined approach to service. What’s in it for you:Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities What you will be doing:Assist in handling room reservations, inquiries, and booking requests professionally and efficiently. Respond to guest calls, emails, and reservation inquiries in a timely manner. Assist in providing information about room types, rates, hotel facilities, and services. Support the Reservations team in entering, updating, and maintaining accurate booking records. Assist with booking confirmations, modifications, cancellations, and special requests. Coordinate with Front Office, Sales, and other departments to ensure a smooth guest experience. Support the preparation of daily reservation reports and follow-up on pending bookings. Assist in promoting hotel facilities, room upgrades, packages, and additional services where appropriate. Maintain guest privacy and confidentiality at all times. Follow hotel policies, procedures, and standards of service. Support the smooth day-to-day operation of the Reservations department and assist colleagues when required. Contribute to creating thoughtful, personalized moments that reflect the unique spirit of MGallery. Embody the MGallery spirit through warm, attentive, and refined service. Your experience and skills include:Currently pursuing a degree or diploma in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in reservations, front office, or guest services is an asset. Good communication and interpersonal skills. Warm, welcoming, and professional personality with a passion for hospitality. Basic knowledge of hotel operations and reservation procedures. Good computer skills and willingness to learn hotel reservation systems. Strong attention to detail and organizational skills. Ability to work independently as well as part of a team. Flexible and willing to work shifts, weekends, and public holidays as required. Professional grooming and a positive attitude at all times. Fluency in English; additional languages are an advantage. Your team and working environment:We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity. Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay. Please see the full vacancy for the benefits offered by Alwadi Hotel Doha - MGallery Collection.

Additional Information<br><br>Job Number 26111357<br><br>Job Category Reservations<br><br>Location Diplomatic Street, West Bay Area, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26121454<br><br>Job Category Reservations<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.<br><br>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>the <strong>Assistant Reservations Manager</strong> directly oversees day-to-day reservation operations while serving as the primary operational extension of the <strong>Director of Revenue Management</strong>.<br><br><br>In this dual-focused role, you will lead the reservation agents, manage day-to-day inventory and booking flows, and directly execute the strategic yield decisions, pricing tactics, and distribution controls set by the Director of Revenue Management.<br><br><br><strong>Departmental Leadership &amp; Daily Operations</strong><ul><li>Serve as the operational head of the reservations department, managing daily workflows, shift handovers, and agent schedules.<br></li><li>Supervise, coach, and train reservation agents on booking procedures, phone etiquette, and strategic upselling tactics.<br></li><li>Act as the direct liaison for escalated guest inquiries, complex bookings, VIP reservations, and group rooming lists.<br></li><li>Maintain high standards of data entry accuracy across all reservations to ensure clean revenue tracking and reporting.<br><strong>2. Direct Revenue Strategy Execution</strong></li><li>Work directly with the <strong>Director of Revenue Management</strong> to implement daily rate changes, yield strategies, and stay controls (MinLOS, CTA/CTD) across the PMS, CRS, and OTAs.<br></li><li>Monitor daily inventory, room availability, and overbooking thresholds to optimize occupancy and prevent revenue spoilage.<br></li><li>Conduct regular rate parity checks across OTAs and metasearch channels, taking immediate action to address and resolve pricing discrepancies.<br></li><li>Manage group blocks, cut-off dates, deposit tracking, and billing details in close coordination with Sales and Revenue Management.<br></li></ul><strong>3. Channel &amp; System Administration</strong><ul><li>Ensure seamless, error-free connectivity between the PMS, Channel Manager, CRS, and third-party booking channels.<br></li><li>Audit daily reservations for proper market segmentation, origin coding, rate code mapping, and travel agency commission structures.<br></li><li>Assist the Director of Revenue Management in setting up new promotions, rate plans, and packages across all distribution platforms.<br></li></ul><strong>4. Reporting &amp; Communication</strong><ul><li>Compile daily pickup reports, pace updates, denial/cancellation logs, and call conversion stats for the Director of Revenue Management.<br></li><li>Active participation in weekly revenue strategy meetings, providing operational feedback on booking pace, market trends, and lead times.<br></li></ul> </div>

Additional Information<br><br>Job Number 26103417<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Hostess welcomes and seats customers, checks reservations, manage the wait list when the restaurant is busy, and ensure to give a warm welcome to all guests, providing an efficient and courteous approach at all times. This role serves as an ambassador for the exceptional service and cuisine that are hallmarks of the customer dining experience.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Welcome guests as they arrive at the restaurant, providing a warm and friendly atmosphere to enhance their dining experience.</p><br> <p>Coordinate seating assignments according to reservations, walk-ins, and table availability, ensuring efficient use of space and timely service.</p><br> <p>Maintain a waitlist for guests without reservations, estimating wait times accurately and updating guests on their status.</p><br> <p>Provide assistance and information to guests, including menu recommendations, special requests, and accommodation of seating preferences.</p><br> <p>Manage reservations through a booking system, confirming bookings, updating availability, and accommodating special requests or changes.</p><br> <p> Ensure cleanliness and organization in the waiting area, including tidying up tables, arranging seating, and keeping the entrance area presentable.</p><br> <p>Communicate effectively with servers and kitchen staff to ensure smooth service flow, coordinating timing of table turnovers and relaying special requests.</p><br> <p>Address customer complaints or concerns promptly and professionally, seeking resolution to ensure guest satisfaction.</p><br> <p>Assist servers and other staff during peak periods or when needed, such as delivering beverages to waiting guests or clearing tables.</p><br> <p>Handle cash transactions for walk-in guests, processing payments accurately and efficiently, and reconciling cash at the end of the shift.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Understanding of restaurant operations, including seating arrangements, reservation management, and service flow, to effectively coordinate guest experiences.</p><br> <p> Strong interpersonal and communication skills to greet guests warmly, provide assistance, and address inquiries or concerns professionally.</p><br> <p> Excellent organizational skills to manage reservations, maintain waitlists, and coordinate seating arrangements efficiently, while prioritizing tasks during busy periods.</p><br> <p> Quick thinking and problem-solving skills to handle unexpected situations, such as accommodating last-minute reservations or resolving conflicts over seating preferences.</p><br> <p>Meticulous attention to detail to ensure accuracy in managing reservations, estimating wait times, and maintaining cleanliness and organization in the waiting area.</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Hosting and Reception L1<br>Product and Service Knowledge L1<br>Adminstrative Services L1<br>Agility<br>Reservation Management L1<br>AI Fluency<br>Guest Relations L1<br><br><br><u><b>Education</b></u> <br>High School Diploma in any Related Technical Certificates<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>You are part of the story behind every memorable stay. At MGallery, each property offers a unique sense of place, and as a Reservations Agent Intern, you help create meaningful guest experiences from the very first interaction. With genuine care, attention to detail, and a passion for hospitality, you ensure every reservation is handled with warmth, professionalism, and a refined approach to service.</p><br><p>What’s in it for you:</p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li></ul><p>What you will be doing:</p><br><ul><li>Assist in handling room reservations, inquiries, and booking requests professionally and efficiently.</li><li>Respond to guest calls, emails, and reservation inquiries in a timely manner.</li><li>Assist in providing information about room types, rates, hotel facilities, and services.</li><li>Support the Reservations team in entering, updating, and maintaining accurate booking records.</li><li>Assist with booking confirmations, modifications, cancellations, and special requests.</li><li>Coordinate with Front Office, Sales, and other departments to ensure a smooth guest experience.</li><li>Support the preparation of daily reservation reports and follow-up on pending bookings.</li><li>Assist in promoting hotel facilities, room upgrades, packages, and additional services where appropriate.</li><li>Maintain guest privacy and confidentiality at all times.</li><li>Follow hotel policies, procedures, and standards of service.</li><li>Support the smooth day-to-day operation of the Reservations department and assist colleagues when required.</li><li>Contribute to creating thoughtful, personalized moments that reflect the unique spirit of MGallery.</li><li>Embody the MGallery spirit through warm, attentive, and refined service.</li></ul><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Currently pursuing a degree or diploma in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in reservations, front office, or guest services is an asset.</li><li>Good communication and interpersonal skills.</li><li>Warm, welcoming, and professional personality with a passion for hospitality.</li><li>Basic knowledge of hotel operations and reservation procedures.</li><li>Good computer skills and willingness to learn hotel reservation systems.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to work independently as well as part of a team.</li><li>Flexible and willing to work shifts, weekends, and public holidays as required.</li><li>Professional grooming and a positive attitude at all times.</li><li>Fluency in English; additional languages are an advantage.</li></ul><br>Additional Information<br><br><p>Your team and working environment:</p><br><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.</p><br><p>Our commitment to Diversity &amp; Inclusion:</p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> &nbsp;The <strong>Room Reservations Supervisor</strong> oversees the daily operations of the hotel's reservations department. This role is responsible for ensuring efficient booking processes, maximizing room revenue, maintaining accurate inventory across all channels, and leading a team of reservation agents. The ideal candidate blends exceptional customer service skills with sharp attention to detail, revenue awareness, and strong supervisory abilities.&nbsp;<br><br>1. Daily Operations &amp; Team Supervision<br><br><ul><li><strong>Supervise &amp; Lead:</strong> Oversee daily activities of reservation agents, providing guidance, coaching, and performance feedback.<br></li><li><strong>Scheduling &amp; Training:</strong> Assist in scheduling, onboarding, and continuous training of team members on Property Management Systems (PMS), call etiquette, and upselling techniques.<br></li><li><strong>Quality Control:</strong> Monitor call performance, email responses, and booking entries to ensure high service standards and brand compliance.<br></li><li><strong>Escalations:</strong> Handle complex reservation inquiries, VIP bookings, guest complaints, or group booking adjustments with professionalism.<br></li></ul>2. Inventory &amp; Channel Management<br><br><ul><li><strong>Inventory Accuracy:</strong> Monitor room availability, rate codes, room types, and minimum stay requirements in the PMS and Central Reservation System (CRS).<br></li><li><strong>OTA &amp; Channel Audits:</strong> Conduct regular audits across Online Travel Agencies (OTAs), Global Distribution Systems (GDS), and direct booking engines to ensure rate parity and accurate availability.<br></li><li><strong>Overbooking &amp; Discrepancies:</strong> Manage overbooking levels responsibly in alignment with Revenue Management strategies to maximize occupancy while minimizing displacement costs.<br></li></ul>3. Revenue &amp; Sales Support<br><br><ul><li><strong>Upselling Culture:</strong> Drive a sales-oriented environment by setting upselling targets for the team (e.g., room upgrades, packages, add-ons).<br></li><li><strong>Group &amp; Event Reservations:</strong> Assist in room block management, rooming list entries, and billing setup for corporate groups, weddings, and tours.<br></li><li><strong>Market Awareness:</strong> Stay updated on local market trends, city events, and competitor pricing to provide input during yield management meetings.<br></li></ul>4. Reporting &amp; Administration<br><br><ul><li><strong>Daily &amp; Weekly Reports:</strong> Generate key reports including pickup reports, forecast reports, no-show/cancellation summaries, and channel performance metrics.<br></li><li><strong>Billing &amp; Deposits:</strong> Ensure advance deposits, credit card authorizations, and billing routing instructions are accurate and processed securely in compliance with PCI standards.<br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a friendly, organized, and professional Salon Receptionist to join our team.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>* Welcome and assist clients with a warm, professional attitude.</p><p>* Manage appointments, bookings, and cancellations.</p><p>* Answer phone calls, WhatsApp messages, and social media inquiries.</p><p>* Process payments and maintain accurate client records.</p><p>* Coordinate with the salon team to ensure smooth daily operations.</p><p>* Keep the reception area tidy and organized.</p><p><br></p><p>Requirements:</p><p><br></p><p>* Previous experience as a receptionist or in customer service (salon/spa experience is a plus).</p><p>* Excellent communication and organizational skills.</p><p>* Comfortable using booking systems and basic computer applications.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>* Previous experience as a receptionist or in customer service (salon/spa experience is a plus).</p><p>* Excellent communication and organizational skills.</p><p>* Comfortable using booking systems and basic computer applications.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a friendly, organized, and professional Salon Receptionist to join our team.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>* Welcome and assist clients with a warm, professional attitude.</p><p>* Manage appointments, bookings, and cancellations.</p><p>* Answer phone calls, WhatsApp messages, and social media inquiries.</p><p>* Process payments and maintain accurate client records.</p><p>* Coordinate with the salon team to ensure smooth daily operations.</p><p>* Keep the reception area tidy and organized.</p><p><br></p><p>Requirements:</p><p><br></p><p>* Previous experience as a receptionist or in customer service (salon/spa experience is a plus).</p><p>* Excellent communication and organizational skills.</p><p>* Comfortable using booking systems and basic computer applications.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>* Previous experience as a receptionist or in customer service (salon/spa experience is a plus).</p><p>* Excellent communication and organizational skills.</p><p>* Comfortable using booking systems and basic computer applications.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Junior Hostess is responsible to assist restaurant management in ensuring a smooth and pleasant dining experience for guests. They typically handle tasks related to guest seating, reservations, and overall customer service. Junior Hostesses may also assist with greeting guests, managing waitlists, and coordinating with the kitchen and serving staff to ensure efficient table turnover. Additionally, they may provide assistance to guests with inquiries, resolve minor issues, and contribute to creating a welcoming atmosphere in the restaurant. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Greet guests upon arrival with a warm and welcoming demeanor, and escort them to their tables.</p><br> <p>Assist in managing the restaurant's reservation system, including booking, modifying, and confirming reservations as needed.</p><br> <p>Maintain an organized and efficient seating plan, ensuring that tables are allocated appropriately based on reservation times, party sizes, and server availability.</p><br> <p>Communicate effectively with serving staff and kitchen personnel to ensure timely seating, efficient table turnover, and accurate order delivery.</p><br> <p>Assist guests with inquiries, provide information about menu offerings, daily specials, and restaurant policies, and address any concerns or requests promptly and professionally.</p><br> <p>Monitor the dining area to ensure cleanliness, orderliness, and adherence to health and safety regulations, promptly addressing any issues that arise.</p><br> <p>Collaborate with other front-of-house staff, such as servers and bussers, to ensure smooth and efficient restaurant operations during peak dining hours.</p><br> <p>Assist in coordinating waitlists during busy periods, providing estimated wait times to guests and managing seating priorities based on reservation status and party size.</p><br> <p>Assist senior hostesses and restaurant management with administrative tasks, such as maintaining guest records, updating seating charts, and compiling guest feedback.</p><br> <p>Contribute to creating a positive and welcoming atmosphere in the restaurant, enhancing the overall dining experience for guests. </p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Ability to effectively communicate with guests, fellow staff members, and management, conveying information clearly and professionally.</p><br> <p>Strong customer service skills to provide guests with a positive dining experience, address inquiries, and resolve issues promptly and courteously.</p><br> <p>Ability to manage multiple tasks simultaneously, such as seating guests, managing reservations, and assisting with administrative duties, while maintaining efficiency and accuracy.</p><br> <p>Keen attention to detail to ensure accuracy in seating assignments, reservation management, and guest inquiries, while also maintaining cleanliness and orderliness in the dining area.</p><br> <p>Capacity to work effectively as part of a team, collaborating with other front-of-house staff and communicating effectively with kitchen personnel to ensure smooth restaurant operations and guest satisfaction.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Adminstrative Services L1<br>Guest Relations L1<br>Hosting and Reception L1<br>Leadership<br>Product and Service Knowledge L1<br>Quality<br>Reservation Management L1<br>Resilience<br><br><br><u><b>Education</b></u> <br>High School Diploma in Hospitality or Hotel Management<br><br><br><br> </div>