وظائف كول سنتر - الدوحة قطر

Job Description<br><br>We are seeking a skilled Senior Cybersecurity Consultant to join our Cybersecurity Practice. In this role, you will work closely with cloud, infrastructure, network, endpoint, and application teams to design, implement, and maintain enterprise security controls that protect our digital environments.<br><br>Your responsibilities will span Identity & Access Management (IAM), Data Security, Cloud Security, Endpoint Security, and Network Security. You will support the implementation of security best practices, monitor security posture, identify risks, and contribute to improving the overall security architecture across hybrid IT environments.<br><br>You will assist in assessing security architectures, identifying vulnerabilities, implementing security solutions, and supporting incident response activities to ensure confidentiality, integrity, and availability of systems and data. The role requires hands-on technical expertise, strong analytical capabilities, and the ability to translate security requirements into practical and scalable security solutions.<br><br>Responsibilities<br><br>Enterprise Security Architecture and Risk Assessment:Support the assessment of enterprise IT and cloud environments to identify security risks and recommend appropriate controls across identity, data, network, endpoint, and cloud domains. Conduct security reviews of infrastructure, configurations, and deployments and provide actionable remediation recommendations aligned with industry best practices. Identity and Access Management (IAM):Implement and support secure identity and access controls, including role-based access control (RBAC), least privilege, multi-factor authentication (MFA), privileged access management (PAM), and identity governance practices across enterprise and cloud environments. Data Security:Assist in implementing data protection controls including data classification, encryption at rest and in transit, key management, data loss prevention (DLP), and secure data handling practices to ensure regulatory and organizational compliance. Cloud Security:Support secure configuration and monitoring of public, private, and hybrid cloud platforms. Implement security controls related to IAM, network segmentation, workload protection, encryption, logging, and compliance monitoring. Contribute to cloud security posture management and vulnerability remediation efforts. Endpoint Security:Support deployment and management of endpoint protection solutions including EDR/XDR platforms, antivirus, device control, patch management, and hardening baselines. Monitor endpoint security alerts and assist in incident investigation and response. Security Technology Stack:Support the implementation and management of security platforms and monitoring tools to strengthen security posture, improve visibility, and enhance threat detection across enterprise and cloud environments. Documentation and Reporting:Prepare and maintain documentation related to security configurations, risk assessments, incident reports, and operational procedures. Provide regular security posture updates to internal stakeholders and clients as required.<br><br>Qualifications<br><br>Education: Bachelor’s / college degree in Computer Science, Information Security, or a related field. Experience: At least 8 years of experience in cloud security, cloud infrastructure, cybersecurity operations, or a closely related role. Certifications: Relevant professional certifications are highly desirable. These may include, but are not limited to:Microsoft Azure Security Engineer Associate (AZ-500) Comp TIA Security+, CySA+, or similar ISC2 (e.g., CC or SSCP) CSA or other cloud security certifications.). Technical Skills: Hands-on experience with security technologies including identity platforms (such as Entra ID and Active Directory), cloud-native security tools, endpoint protection solutions (EDR/XDR), network security technologies (firewalls, IDS/IPS, VPN), SIEM and log monitoring solutions, encryption and key management systems, and vulnerability management tools. Familiarity with integrating security controls across enterprise and cloud environments is preferred. Knowledge: Strong understanding of cybersecurity principles including defense-in-depth, zero trust, least privilege, segmentation, encryption, vulnerability management, and incident response. Familiarity with security frameworks and guidelines (e.g., CIS Benchmarks, NIST, ISO 27001) and general compliance/governance concepts. Knowledge of Qatar National Information Assurance (NIA) is a plus.<br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> As Spa Receptionist, you will provide excellent administrative support to the Spa and Fitness department and other managers, as assigned. Specifically, a Wellness Coordinator will perform the following tasks to the highest standards: 1. Maintain a professional presence on the Spa & Fitness front desk – answering the phone and coordinating appointments for massage, treatments, classes, and personal training in a polite and helpful manner. 2. Acts as the ambassador of the Spa & Fitness greeting and welcoming all visitors. Ensure each visitor is acclimated to the standards of spa use and sign a liability waiver. Supervise/assist Staff with morning setup and closing duties. 3. Responsible for maintaining all stations, rooms, Spa & Fitness; ensuring cleanliness/sanitation, stations organized and well stocked, all items put away at the end of the day. Responsible for meeting all MOPH requirements. 4. Monitors the entire facility with thorough walkthroughs at opening and every two hours until the end of day. This must include all Fitness Center, Pool, and Spa facilities. 5. Organize/plan daily setup and close 6. Daily management of the Retail Outlet to present an inviting area for members and guests to shop. Discuss items of interest with members and guests encouraging them to browse and purchase. Process all sales in POS accurately and timely. 7. Completes monthly inventories. 8. Monitor and execute proper POS setup and training; ensuring the system is properly closed and paperwork submitted to accounting at the end of each shift. 9. Maintains and stocks as needed to ensure member satisfaction. Assists Manager with ordering supplies as needed. 10. Financial - Control ongoing service and product management to ensure profitability, implement full Spa product and service purchasing standards and ensure compliance, administer staff and member scheduling for maximum revenue generation and profitability. 12. Customer Service - Anticipate, identify, and ensure member/guest needs are being met in the very best possible way. Develop and deliver credible, competitive, value-plus services to our members/guests. 16. Ensure stock and cash items are kept secured to minimize/eliminate losses. Implement a clearly established opening and closing procedure. 17. Manage Spa inventories effectively, follow purchasing standards; ensure compliance. 18.. Effectively and efficiently communicate all member/guest questions and/or complaints to Manager. 19. Assist in any other areas as directed by the Manager. 20. Assist guests and clients in an appropriate and timely manner 21. Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services 22. Ensure client experience is proficient including bookings, payments, and consultation cards 23. Adhere to cash handling procedures 24. Interact and communicate effectively with clients, members, team members, guests, and management team Up-sell with latest departmental incentives 25. Report accidents, maintenance issues, or other incidents Ensure compliance with all health and safety regulations<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> As Spa Receptionist, you will provide excellent administrative support to the Spa and Fitness department and other managers, as assigned. Specifically, a Wellness Coordinator will perform the following tasks to the highest standards: 1. Maintain a professional presence on the Spa & Fitness front desk – answering the phone and coordinating appointments for massage, treatments, classes, and personal training in a polite and helpful manner. 2. Acts as the ambassador of the Spa & Fitness greeting and welcoming all visitors. Ensure each visitor is acclimated to the standards of spa use and sign a liability waiver. Supervise/assist Staff with morning setup and closing duties. 3. Responsible for maintaining all stations, rooms, Spa & Fitness; ensuring cleanliness/sanitation, stations organized and well stocked, all items put away at the end of the day. Responsible for meeting all MOPH requirements. 4. Monitors the entire facility with thorough walkthroughs at opening and every two hours until the end of day. This must include all Fitness Center, Pool, and Spa facilities. 5. Organize/plan daily setup and close 6. Daily management of the Retail Outlet to present an inviting area for members and guests to shop. Discuss items of interest with members and guests encouraging them to browse and purchase. Process all sales in POS accurately and timely. 7. Completes monthly inventories. 8. Monitor and execute proper POS setup and training; ensuring the system is properly closed and paperwork submitted to accounting at the end of each shift. 9. Maintains and stocks as needed to ensure member satisfaction. Assists Manager with ordering supplies as needed. 10. Financial - Control ongoing service and product management to ensure profitability, implement full Spa product and service purchasing standards and ensure compliance, administer staff and member scheduling for maximum revenue generation and profitability. 12. Customer Service - Anticipate, identify, and ensure member/guest needs are being met in the very best possible way. Develop and deliver credible, competitive, value-plus services to our members/guests. 16. Ensure stock and cash items are kept secured to minimize/eliminate losses. Implement a clearly established opening and closing procedure. 17. Manage Spa inventories effectively, follow purchasing standards; ensure compliance. 18.. Effectively and efficiently communicate all member/guest questions and/or complaints to Manager. 19. Assist in any other areas as directed by the Manager. 20. Assist guests and clients in an appropriate and timely manner 21. Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services 22. Ensure client experience is proficient including bookings, payments, and consultation cards 23. Adhere to cash handling procedures 24. Interact and communicate effectively with clients, members, team members, guests, and management team Up-sell with latest departmental incentives 25. Report accidents, maintenance issues, or other incidents Ensure compliance with all health and safety regulations<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p>إدارة النظام كاميرا المراقبة وصيانته</p><ul><li><p>الإشراف على عمليات CCTV اليومية بما في ذلك الأجهزة والبرمجيات ومكونات الشبكة لضمان تغطية المراقبة المستمرة والوصول إلى البيانات.</p></li><li><p>إجراء فحوصات صحية روتينية وتحديثات وتثبيت التصحيحات على خوادم CCTV وأنظمة التخزين.</p></li><li><p>مراقبة مقاييس أداء النظام باستخدام أدوات مثل مراقب أداء Windows وSQL Server Management Studio.</p></li><li><p>استكشاف أعطال الأجهزة ومشاكل تأخر الشبكة ومشكلات التكامل مع برنامج إدارة الفيديو (VMS).</p></li><li><p>تنفيذ إجراءات النسخ الاحتياطي والتعافي لأرشيفات الفيديو لمنع فقدان البيانات.</p></li></ul><p>تصميم وبنية تحتية لـ HCI والتشغيل</p><p>تصميم ونشر وصيانة بنية تحتية مُركّبة فائقًا (HCI) تدعم CCTV وخدمات الموقع الأساسية.</p><ul><li><p>تكوين وإدارة منصات الافتراضية (مثل Hyper-V وVMware) لأعباء عمل الفيديو والبنية القابلة للتوسع.</p></li><li><p>تحسين موارد العنقود، بما في ذلك التخزين المشترك (SAN/NAS) وتوزيع الحمل الشبكي لبث الفيديو وخدمات البنية التحتية.</p></li><li><p>إجراء تحديثات البر Firmware والبرمجيات لعُقد HCI.</p></li><li><p>ضمان التوفر العالي والانتقال السريع للفشل لأي أنظمة حرجة.</p></li></ul><p>تصميم بنية تحتية عالية التوفر</p><p>تصميم وصيانة عنقود فشل والتحمل المستمر وAlways On لمزابح SQL التي تدعم بيانات الفيديو الوصفية والتخزين.</p><ul><li><p>إعداد واختبار تجمع فشل Windows Server Failover Clustering (WSFC) لعُقد CCTV وHCI المزدوجة.</p></li><li><p>إجراء تدريبات فشل منتظمة وتقييم هدف وقت الاسترداد (RTO).</p></li><li><p>تطوير وصيانة خطط استعادة الكوارث خاصة بأنظمة المراقبة والبنية التحتية.</p></li></ul><p>إدارة بيئات Windows Server التي تستضيف تطبيقات CCTV وHCI، مع التركيز على تعزيز الأمان وتحسين الأداء والالتزام.</p><ul><li><p>النشر وإدارة أدوار Windows Server مثل Hyper-V للبيئات الافتراضية وActive Directory لسيطرة وصول المستخدمين.</p></li><li><p>تطبيق كائنات سياسات المجموعة (GPOs) وخطوط الأساس الأمنية، بما في ذلك تشفير بيانات الفيديو في الراحة و أثناء النقل.</p></li><li><p>دمج أنظمة CCTV وHCI مع أدوات SIEM للتسجيل والتنبيه في الأحداث الأمنية.</p></li></ul><p>دمج الخدمات السحابية والبنية التحتية</p><p>دمج بنية CCTV وHCI مع منصات سحابية لتخزين هجيني، النسخ الاحتياطي، والتعافي من الكوارث.</p><ul><li><p>إدارة الموارد المعتمدة على السحابة (أجهزة افتراضية، تخزين) المتعلقة بالمراقبة وخدمات البنية التحتية.</p></li><li><p>ضمان الامتثال لسياسات أمان السحابة وإدارة التكلفة.</p></li><li><p>دعم الهجرة السحابية والتشغيل الهجين لأعباء عمل الفيديو والبنية التحتية.</p></li></ul><p>إدارة المخاطر والامتثال</p><p>تحديد وتقييم والتخفيف من المخاطر المتعلقة بالبُنى تحتية CCTV وHCI.</p><ul><li><p>ضمان الالتزام بلوائح خصوصية البيانات (مثلاً GDPR، قوانين المراقبة المحلية) والمعايير التنظيمية.</p></li><li><p>التعاون مع فرق الامتثال لمراجعة سجلات الوصول وضمان أن التعامل مع بيانات الفيديو يفي بالمتطلبات القانونية.</p></li><li><p>توثيق الحوادث وتحليلات السبب الجذري وإجراءات التصحيح للمراجعات بعد الحدث</p></li></ul><p><strong>المرشح المطلوب</strong></p><p>خبرة عملية 5+ سنوات في إدارة بنية تكنولوجيا المعلومات، مع خبرة لا تقل عن سنتين في أنظمة المراقبة أو الفيديو وHCI.</p><ul><li><p>سجل موثوق في نشر واستكشاف بيئات عالية التوفر في إعدادات المؤسسات.</p></li><li><p>خبرة في العمل في بيئة تشغيل 24/7، بما في ذلك جولات الاستدعاء لدعم النظام الحيوي.</p></li></ul><p>التعليم:</p><ul><li><p>درجة البكالوريوس في علوم الحاسوب أو تكنولوجيا المعلومات أو مجال ذي صلة.</p></li><li><p>Microsoft Certified: Windows Server Hybrid Administrator Associate (أو ما يعادله).</p></li><li><p>Microsoft Certified: Azure Database Administrator Associate (يفضل للحلول CCTV المدمجة مع السحابة).</p></li><li><p>CompTIA Security+ أو شهادة مكافئة في أساسيات الأمن السيبراني</p></li></ul><p>المهارات المطلوبة:</p><p>SQL Always On: الإلمام العميق بضبط ومراقبة واستكشاف أخطاء SQL Server Always On Availability Groups لمرايا قواعد البيانات والفشل في أنظمة إدارة الفيديو CCTV.</p><ul><li><p>تجميع الفشل: خبرة في Windows Server Failover Clustering (WSFC)، بما في ذلك تكوين الإجماع وتكامل التخزين المشترك واختبار الفشل التلقائي.</p></li></ul><p>عمليات Windows Server: كفاءة متقدمة في إدارة Windows Server 2019/2022، بما في ذلك Active Directory، وPowerShell scripting، وHyper-V، وتحسين الأداء للأعباء I/O المكثفة.</p><p>•المهارات الإضافية: معرفة بروتوكولات CCTV المعتمدة على IP (مثل ONVIF، RTSP)، واستكشاف مشاكل الشبكة (VLANs، QoS لحركة فيديو)، وبرمجة بسيطة في PowerShell أو Python لأتمتة النظام.</p><p>•الخبرة مع منصات HCI (مثل Nutanix، VMware vSAN، Microsoft Azure Stack HCI) مطلوبة بشدة.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Guest Relations Agent for a luxury hotel in Doha, Qatar. Responsibilities include the follwoing: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge at all times of: All hotel features/services, hours of operation, All room types, numbers, layout, decor, appointments and location, All room rates, special packages and promotions, Daily house count and expected arrivals/departures., Room availability status for any given day, Scheduled daily group activities / VIPs. Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. Meet with Supervisor to review daily assignments and priorities. Access all functions of computer system. Set up work station with necessary supplies. Answer department telephone within 3 rings, using correct greeting and telephone etiquette. Promote positive guest relations to all individuals approaching the Front Desk. Process all guest check-ins. Confirm reservation in system and review all noted information. For guests without a reservation, sell a room type agreed upon. Register guest in the computer. Verify reservation information with the guest (departure date, room type). Obtain back-up information for guest credit/payment method and input into system; collect cash when designated. Assign guest room. Advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax exempt guests and attach form to registration card. Assist with escorting guest and arranging/ transporting their luggage to the room. Maintain guest history files on all guests. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp). Accommodate room changes. Document all guest requests, complaints or problems. Take, record and relay messages accurately, completely and legibly. Accept and record wake-up call requests. Issue safe deposit boxes to guests and ensure security of keys. Distribute all guest and department mail. Monitor, send and distribute guest faxes. Document and confirm reservations and cancellations. Block rooms in computer and follow through on designated requirements. Pre-register designated guests and prepare key packets. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Generate, print and distribute daily and weekly reports. Resolve discrepancies on the room status report with Housekeeping. Match the bucket check to in-house guest ledger report; report discrepancies to Manager. Process all check-outs. Resolve any late charges. Present folio to guest and resolve any disputed charges. Settle guest accounts. Inquire with guests for comments on their stay. Process express check-outs. Handle requests for late check-outs. Conduct group check-ins/outs. Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information. Adhere to all cashiering procedures: Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges, Make change for guests, Cash guests' personal checks/travelers checks, Post charges, Run closing reports, Count and secure bank, Complete designated cashier reports, Balance receipts, Drop receipts. Document pertinent information in the log book/ Software system /Front Desk Checklist.</p></div></section>

<section><p class="heading jdMain">وصف العمل</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>المشرف <b>Power Gen Supervisor</b> هو المشرف الرئيسي على الصيانة والإصلاح والتركيب وتشغيل معدات توليد الطاقة الكهربائية، وأنظمة توزيع المياه، وأنظمة إيقاف الطائرات، وأنظمة توزيع الكهرباء منخفضة وعالية الجهد، والأجهزة، وأنظمة إضاءة المدارج الجوية، وأنظمة الإضاءة الخارجية، والإضاءة الداخلية وأنظمة الكهرباء والمعدات المرتبطة بها. يضمن الامتثال لبيان العمل المتعلق بالأداء (PWS) ونظام إدارة الجودة ISO 9001 الخاص بـ Amentum (QMS).</p> <p> </p> <p> <b>المسؤوليات الأساسية</b> </p> <ul> <li>يجري فحوص CSC على الحاويات عند الحاجة.</li> <li>يجري فحوص جودة قبل وأثناء وبعد الصيانة.</li> <li>يُكمل مستندات الجودة حسب المطلوب.</li> <li>يخصص المهام للمرؤوسين.</li> <li>يكمل ويفحص سجلات الصيانة والوثائق حسب الطلب.</li> <li>يوفر المساعدة التقنية والتدريب والتدريب أثناء العمل. يوثق التدريب والتدريب أثناء العمل.</li> <li>يوفر الإشراف في التشغيل والصيانة والفحص والاختبار والإصلاح وإعادة التكوين وتخزين معدات التوليد الكهربائي، وأنظمة توزيع المياه، أضواء الفيضانات، ضواغط الهواء، أنظمة إيقاف الطائرات، أنظمة توزيع الكهرباء منخفضة وعالية الجهد، الأجهزة، أنظمة إضاءة المهبط، أنظمة الإضاءة الخارجية، الإضاءة الداخلية وأنظمة الكهرباء المرتبطة ببرنامج GPMS.</li> <li>يفسر الرسومات الكهربائية والمخططات والرسومات والبيانات المعطلة للصيانة لتحليل الأعطال.</li> <li>يستخدم أجهزة فحص مختلفة وبنوك أحمال وغيرها من معدات التشخيص وفقاً للبيانات الفنية لتشغيل وصيانة وفحص واختبار وإصلاح وإعادة تكوين أصول GPMS.</li> <li>يجهز أصول/معدات GPMS للشحن جواً وبحراً وبراً وفقاً للأوامر الفنية والدلائل والكشوف التنظيمية وقوائم تكوين كود الوحدة (UTC).</li> <li>يجهز ويكمل الوثائق المطلوبة بما في ذلك: DoD، ومخزون/صيانة USAF، وAmentum والنماذج المرتبطة. بالإضافة إلى التحديثات في السجلات التاريخية.</li> <li>يشغل معدات مناولة المواد حسب الحاجة.</li> <li>يفحص المواد الخطرة ضمن مركز العمل المعين ويتعاون مع المكتب المناسب لتخلص من الموادHazMAT عند الحاجة.</li> <li>يقوم بمهام ومسؤوليات أخرى كما تقضي بها مهمة Amentum/USAF.</li> <li>قد يُطلب منه المساعدة في أقسام أخرى عند التوجيه أو الطلب لإكمال مهمة مشروع محدد.</li> <li>يراقب وظائف أخرى مهارية أو غير مهارية كما يوكل إليه من قبل المشرف.</li> <li>ينفذ مهمة مؤقتة TDY في منطقة العمليات كما يتطلبها تكليف USAF/Amentum.</li> <li>يت conforms إلى معايير السلامة والمواد الخطرة والجودة لدى Amentum/USAF.</li> <li>يتأكد من أن جميع الأدوات ومعدات الحماية الشخصية والملابس الصادرة تبقى آمنة ومأمونة وصالحة، مع الإبلاغ عن أي عيوب.</li> <li>يشرف على إقامة وبناء وتشغيل توليد GPMS والمعدات المرتبطة لدعم التمارين والظروف الطارئة الواقعية.</li> <li>يقوم بمهام أخرى حسب التوجيه.</li> <li>يعمل في بيئة مكتب عادية وورشة صيانة أو مخزن وربما يتطلب العمل في الخارج لفترات طويلة.</li> </ul> <p> </p> <p> <b>المتطلبات الدنيا</b> </p> <ul> <li>يجب أن يكون متمرساً في استخدام أجهزة الكمبيوتر الشخصية ونظام Windows وMicrosoft Office بما في ذلك على الأقل Power Point وExcel وWord.</li> <li>تتطلب الوظيفة معرفة أنظمة الصيانة العسكرية أو المدنية، وضمان الجودة وتقنيات الإشراف.</li> <li>القدرة على تخطيط عبء عمل الموظف وإدارة الإشراف المباشر المطلوب.</li> <li>يجب أن يكون قادراً على تفسير الرسومات الكهربائية والمخططات والرسومات والبيانات الفنية للصيانة والفحص والاختبار والإصلاح وإعادة التكوين والتخزين لمعدات التوليد الكهربائي وأنظمة توزيع المياه وإضاءة المدارج الجوية وغيرها المرتبطة ببرنامج GPMS أو أنظمة احتياطية مماثلة لوكالات وزارة الدفاع.</li> <li>يجب أن يكون قادراً على الحصول على شهادة CSC.</li> <li>يجب أن يحمل رخصة قيادة سارية في بلده الأم والقدرة على الحصول على رخصة قيادة بلد المضيف.</li> <li>سيُطلب منه تشغيل معدات مناولة المواد.</li> <li>يُشترط شهادة الثانوية العامة أو ما يعادلها.</li> <li>خمس سنوات خبرة عسكرية أو مدنية في تشغيل وصيانة توليد الطاقة مطلوبة.</li> <li>يجب أن يكون قادراً على الحصول والحفاظ على اعتماد/تصريح المرفق. ملاحظة: المواطنة الأمريكية مطلوبة للحصول على اعتماد/تصريح المرفق في موقع العمل هذا.</li> <li>قد يتعرض لضجيج عالي من معدات التشغيل.</li> <li>سيُطلب منه ارتداء معدات الوقاية الشخصية (PPE) وفق الإجراءات المقررة وبما يتطلبه العمل.</li> <li>قادر جسدياً على أداء جميع الواجبات المطلوبة؛ قادر على رفع/دفع/سحب ما لا يقل عن 50 رطلاً.</li> <li>يجب أن يكون قادراً على السفر داخلياً ودولياً.</li> </ul> <p> </p> <p> <b>المؤهلات المفضلة</b> </p> <ul> <li>يفضل وجود معدات توليد طاقة عالية الجهد (5000 فولت أو أعلى).</li> <li>يفضل عامان من الخبرة في منصب إشرافي.</li> </ul> <p> </p></div></section>

معلومات إضافية<br><br>رقم الوظيفة 26110797<br><br>فئة الوظيفة منع الخسائر والأمن<br><br>الموقع شارع عمر المختار، منطقة 61، الدفنة، شارع رقم 850، الدوحة، قطر، قطر، عرض على الخريطة<br><br>الجدول الزمني دوام كامل<br><br>هل العمل عن بعد؟ لا<br><br>نوع المنصب غير إداري<br><br>ملخص الوظيفة<br><br>القيام بدوريات في جميع مناطق المنشأة؛ ومساعدة الضيوف في الوصول إلى الغرف. مراقبة كاميرات المراقبة التلفزيونية (CCTV)، ونظام إنذار المحيط، وإنذارات الطوارئ، ونظام السلامة من الحرائق. قفل مداخل المنشأة عند الحاجة. إجراء عمليات تفتيش يومية للمخاطر المادية. الاستجابة للحوادث، والاتصال بخدمات الطوارئ الطبية أو تقديم الإسعافات الأولية/الإنعاش القلبي الرئوي (CPR) عند الحاجة. مساعدة الضيوف/الموظفين أثناء حالات الطوارئ. إخطار الأفراد المعنيين في حالة وقوع حوادث أو اعتداءات أو غيرها من الوقائع. فض الاضطرابات التي قد يسببها الضيوف/الموظفون. طلب المساعدة الخارجية إذا لزم الأمر. إكمال تقارير الحوادث لتوثيق جميع الوقائع المتعلقة بالأمن/منع الخسائر. التعامل مع جميع المقاطعات والشكاوى. حل مواقف مخاطر السلامة. مرافقة أي أشخاص غير مرغوب فيهم خارج المنشأة دون تعطيل سير العمل المنظم بالمنشأة. الانتقال إلى مواقع حوادث المركبات/السرقات. طلب المساعدة باستخدام رموز الاستجابة المناسبة. إكمال ملخص مناوبة منع الخسائر/تقرير النشاط اليومي. الحفاظ على سرية جميع تقارير/وثائق الأمن/منع الخسائر والمنشأة؛ وعدم الكشف عن المعلومات إلا للأفراد المصرح لهم بذلك. إجراء التحقيقات وجمع الأدلة. إجراء مقابلات مع الأطراف المعنية.<br><br>اتبع جميع سياسات وإجراءات الشركة؛ وأبلغ المدير عن الحوادث والإصابات وظروف العمل غير الآمنة؛ وأكمل التدريب والشهادات المتعلقة بالسلامة؛ وتأكد من أن الزي والمظهر الشخصي نظيف واحترافي؛ وحافظ على سرية المعلومات الخاصة؛ وقم بحماية أصول الشركة. رحب بجميع الضيوف واعترف بهم وفقاً لمعايير الشركة؛ وتوقع احتياجات الضيوف الخدمية ولبّها؛ وساعد الأفراد ذوي الإعاقة؛ واشكر الضيوف بتقدير صادق. تحدث مع الآخرين باستخدام لغة واضحة ومهنية؛ وأعد وراجع الوثائق المكتوبة بدقة وبشكل كامل. طور علاقات عمل إيجابية مع الآخرين وحافظ عليها؛ وادعم الفريق لتحقيق الأهداف المشتركة. التزم بتوقعات ومعايير ضمان الجودة. قف أو اجلس أو امشِ لفترة طويلة من الوقت. بالإضافة إلى ذلك، قد يكون لدى بعض الولايات متطلبات ترخيص/تسجيل إضافية ليتم النظر في المتقدم لهذا المنصب. اقرأ المعلومات وتحقق منها بصرياً في مجموعة متنوعة من التنسيقات (على سبيل المثال، الخط الصغير). افحص الأدوات أو المعدات أو الآلات بصرياً (على سبيل المثال، لتحديد العيوب). أدخل المعلومات المتعلقة بالعمل وحدد موقعها باستخدام أجهزة الكمبيوتر و/أو أنظمة نقاط البيع. تحرك بالسرعة المطلوبة للاستجابة لمواقف العمل (على سبيل المثال، الجري، المشي، الهرولة). قف أو اجلس أو امشِ لفترة طويلة من الوقت أو لنوبة عمل كاملة. قم بتحريك ورفع وحمل ودفع وسحب ووضع أشياء تزن 50 رطلاً أو أقل دون مساعدة، وأشياء تزيد عن 75 رطلاً بمساعدة. أمسك ودوّر وتلاعب بأشياء ذات أحجام وأوزان متفاوتة، مما يتطلب مهارات حركية دقيقة وتنسيقاً بين اليد والعين. تحرك عبر مساحات ضيقة أو محصورة أو مرتفعة. تحرك فوق أسطح مائلة أو غير مستوية أو زلقة وكذلك صعوداً ونزولاً على السلالم و/أو منحدرات الخدمة. مد يدك فوق الرأس وأسفل الركبتين، بما في ذلك الانحناء والالتواء والسحب والانحناء. قم بأداء واجبات وظيفية معقولة أخرى حسب طلب المشرفين.<br><br>المؤهلات المفضلة<br><br>التعليم: شهادة الثانوية العامة أو ما يعادلها.<br><br>خبرة العمل ذات الصلة: سنتان<br><br>الخبرة الإشرافية: لا توجد خبرة إشرافية.<br><br>الترخيص أو الشهادة: لا يوجد<br><br>في ماريوت الدولية، نحن ملتزمون بأن نكون جهة توظيف تكافؤ الفرص، ونرحب بالجميع ونوفر فرصاً للجميع. نحن نعمل بنشاط على تعزيز بيئة يتم فيها تقدير والاحتفاء بالخلفيات الفريدة لشركائنا. تكمن قوتنا العظمى في المزيج الغني من الثقافة والمواهب والخبرات لدى شركائنا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة أو حالة المحاربين القدامى أو أي أساس آخر محمي بموجب القانون المعمول به.<br><br>تسعى فنادق ماريوت جاهدة للارتقاء بفن الضيافة، والابتكار في كل فرصة مع الحفاظ على راحة المألوف في جميع أنحاء العالم. بصفتك مضيفاً في فنادق ماريوت، ستساعد في الحفاظ على وعد "ضيافة رائعة. دائماً." من خلال تقديم خدمة مدروسة ونابعة من القلب وتطلعية تدعم هذا الإرث الحي وتبني عليه. مع الاسم الذي يعتبر مرادفاً للضيافة في جميع أنحاء العالم، نحن فخورون بدعوتك لاستكشاف مهنة في فنادق ماريوت. بانضمامك إلى فنادق ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية التابعة لماريوت الدولية. كن حيث يمكنك القيام بأفضل عمل لك، وابدأ هدفك، وانتمِ إلى فريق عالمي مذهل، وكن أفضل نسخة من نفسك.<br><br>جي دبليو ماريوت هي جزء من محفظة ماريوت الدولية للعلامات التجارية الفاخرة وتتكون من أكثر من 100 عقار جميل في مدن البوابة ومواقع المنتجعات المميزة حول العالم. تؤمن "جي دبليو" بأن شركاءنا يأتون في المقام الأول. لأنك إذا كنت سعيداً، فسيكون ضيوفنا سعداء. يتميز شركاء "جي دبليو ماريوت" بالثقة والابتكار والأصالة والبديهة، ويواصلون إرث العلامة التجارية الذي تركه مؤسس الشركة، جيه. ويلارد ماريوت. تقدم فنادقنا تجربة عمل لا مثيل لها، حيث ستكون جزءاً من مجتمع وتستمتع بصداقة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق "جي دبليو" فرصاً للتدريب والتطوير والتقدير، والأهم من ذلك، مكاناً يمكنك فيه متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو "علاج جي دبليو" (The JW Treatment™). بانضمامك إلى "جي دبليو ماريوت"، فإنك تنضم إلى مجموعة من العلامات التجارية التابعة لماريوت الدولية. كن حيث يمكنك القيام بأفضل عمل لك، وابدأ هدفك، وانتمِ إلى فريق عالمي مذهل، وكن أفضل نسخة من نفسك.

<p>مسؤول عن التفاعل مع الضيوف يوميًا، ومساعدتهم في حجوزاتهم الخاصة بالغرفة والسبا والمطعم. يجب أن يكون مشرف خدمات الحجوزات قادرًا على أداء مهام متعددة بفعالية، مع الاحتفاظ بمستوى عالٍ من الاحترافية.</p><p>بصفتك مشرف خدمات الحجوزات، ستكون مسؤولًا عن الواجبات التالية:</p><ul><li>الرد على الهاتف الرئيسي للفندق، HelloMO، والبريد الإلكتروني من الجهات الخارجية والداخلية.</li><li>التأكد من تطبيق المعايير القسمية المطلوبة في LQE وفوربس.</li><li>كل التفاعلات يجب أن تكون دافئة ومخلصة، مع تحمل مسؤولية الطلبات المستلمة من خلال العناية الشخصية بالمسألة.</li><li>الإجابة عن الأسئلة حول مرافق وخدمات الممتلكات.</li><li>إذا تطلب العميل مساعدة أكثر تحديدًا، توجيه الاتصال إلى القسم المعني أو الضيف عندما يكون ذلك مناسبًا.</li><li>التعامل مع كافة الاستفسارات والشكاوى والطلبات المستلمة.</li><li>التأكد من أن جميع التفاعلات تتم خلال الإطار الزمني الذي حددته الشركة.</li><li>التأكد من الالتزام بمعايير الشركة عند التفاعل مع الجهات المعنية.</li><li>إرسال المقترحات والفواتير المسبقة والتأكيدات إلى طرف ثالث، مثل وكالات السفر، وفقًا لنفس معايير الشركة.</li><li>استخدام تقنيات البيع لزيادة الإيرادات.</li><li>إتمام وتأكيد حجوزات الضيوف التي يقوم بها العملاء للغرف والمأكولات والمشروبات والسبا.</li><li>إدخال جميع الحجوزات في الأنظمة المعنية وتسجيل جميع المعلومات ذات الصلة.</li><li>بالنسبة لطلبات الغرف، التحقق من توافر نوع الغرفة والسعر.</li><li>شرح الضمان والسعر المحدد وسياسات الإلغاء.</li><li>التأكد من توثيق الطلبات الخاصة وتفضيلات الضيوف ضمن الحجز.</li><li>الحفاظ على معرفة كاملة بـ:</li><ul><li>جميع ميزات الفندق وخدماته وساعات العمل.</li><li>جميع مفاهيم منافذ الفندق، قواعد اللباس والأجواء.</li><li>جميع أنواع الغرف وأعدادها وأسمائها ووسائل الراحة ومواقعها.</li><li>جميع علاجات السبا.</li><li>الانتباه إلى حجوزات المجموعات والفعاليات التي تحدث في الفندق في أي لحظة.</li></ul><li>معرفة بالعروض الجارية لرفع مبيعات الغرف والمنافذ وخدمات السبا لزيادة إيرادات الضيوف داخل الفندق.</li><li>مراقبة مشاكل نظام الهواتف وإبلاغ الأقسام المعنية لتصحيح هذه المشاكل بشكل سريع لمنع عدم رضا الضيوف.</li><li>التواصل مع ERT عند الضرورة في حالة وجود طارئ.</li><li>التأكد من أن جميع الطلبات تتم في الإطار الزمني المحدد من قبل الشركة</li><li>التأكد من أن النتائج المدققة تتوافق مع المعايير المطلوبة في LQA وLQE وفوربس.</li></ul><p>كـ مشرف خدمات الحجوزات، نتوقع منك:</p><ul><li>إقامة علاقة عمل ممتازة مع جميع الزملاء داخل الفندق.</li><li>قيادة المثل الأعلى في تعزيز علاقات إيجابية مع الزملاء وإظهار القيم.</li><li>التواصل الفعال مع الأقسام الأخرى.</li><li>استخدام جميع أدوات التدريب المتاحة أثناء العمل للزملاء.</li><li>ممتع ومتحمس ومنظم،</li><li>خبرة لا تقل عن سنة واحدة في وظيفة مشرف حجوزات في بيئة فندق 5 نجوم</li><li>خبرة سابقة في منطقة الشرق الأوسط تعتبر ميزة</li><li>التعامل مع شكاوى الضيوف وفقًا والإبلاغ عن الخلافات إلى المدراء المعنيين.</li></ul><p><br></p><p><strong>المرشح المثالي</strong></p><ul><li>ممتع ومتحمس ومنظم</li><li>خبرة لا تقل عن سنة واحدة في وظيفة مشرف حجوزات في بيئة فندق 5 نجوم</li><li>خبرة سابقة في منطقة الشرق الأوسط تعتبر ميزة</li><li>التعامل مع شكاوى الضيوف وفقًا والإبلاغ عن الخلافات إلى المدراء المعنيين.</li></ul>

Additional Information<br><br>Job Number 26099981<br><br>Job Category Loss Prevention & Security<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br><br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels, dünyanın dört bir yanında alışageldiğiniz rahatlığı sağlamaya devam ederken her fırsatta yenilikçi yaklaşımını sürdürüyor ve misafirperverlik sanatını daha da geliştirmeye çalışıyor. Bir Marriott Hotels çalışanı olarak, yaşayan mirasımızı destekleyip geliştiren, düşünceli, samimi ve geleceğe bakan bir hizmet anlayışıyla "Mükemmel Misafirperverlik. Her Zaman" sözünü yerine getirmeye yardımcı olursunuz. Sizi dünya genelinde misafirperverlikle eş anlamlı olan Marriott Hotels'de bir kariyer keşfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyüne katılırsınız. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın , mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın .<br><br>JW Marriott, Marriott International'ın lüks portföyünün bir parçasıdır ve dünyanın dört bir yanındaki şehirlerde ve farklı tatil yerlerinde 100'ü aşkın harika tesisten meydana gelir. JW, çalışanlarımızın önce geldiğine inanır. Çünkü siz mutlu olursanız misafirlerimiz de mutlu olur. JW Marriott çalışanları kendinden emin, yenilikçi, samimi ve yaratıcıdır. Markayla aynı adı taşıyan şirketin kurucusu J. Willard Marriott'ın mirasının taşıyıcısıdır. Otellerimiz, bir topluluğun parçası olacağınız ve farklı kültürlerden iş arkadaşlarından oluşan bir grupla gerçek bir yol arkadaşlığının tadını çıkaracağınız benzersiz bir iş deneyimi sunuyor. JW; eğitim, gelişim, takdir fırsatları ve en önemlisi, bütüncül mutluluğa odaklı, tutkularınızın peşinden gidebileceğiniz lüks bir ortam vadediyor. Misafirlere son derece özenli davranmak, çalışanlarımıza gösterdiğimiz özenle başlar. İşte JW Treatment™ budur. JW Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın , mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın .

Additional Information<br><br>Job Number 26099981<br><br>Job Category Loss Prevention & Security<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br><br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>메리어트 호텔은 호텔을 방문하는 전 세계 고객이 항상 감탄이 절로 나오는 편안함을 누릴 수 있도록 힘쓰는 동시에 모든 기회에 혁신을 불어 넣으면서 호스피탈리티 서비스를 예술의 경지로 끌어 올리기 위해 노력하고 있습니다. 여러분은 메리어트 호텔의 주인으로서 살아있는 유산을 유지하고 구축하기 위하여 진심을 담아 미래지향적인 서비스를 고객에게 제공함으로써 '항상 최고의 호스피탈리티 서비스를 제공한다'라는 약속을 실천하게 될 것입니다. 전 세계적으로 호스피탈리티의 대명사인 메리어트 호텔에서 경력을 쌓고자 채용 기회를 탐색하신다면 여러분을 환영합니다. 메리어트 호텔에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오 에 합류하게 됩니다. 최선 을 다해 일하고, 목표 를 향해 달리며, 훌륭한 글로벌 팀의 일원 으로 최고의 나를 만들고 싶다면 메리어트 호텔의 문을 두드리세요.<br><br>메리어트 인터내셔널의 럭셔리 포트폴리오에 속해 있는 JW 메리어트는 전 세계 관문도시와 특색 있는 리조트에 위치한 100개 이상의 아름다운 호텔로 구성되어 있습니다. JW는 동료를 최우선으로 생각합니다. 직원이 행복하면 고객도 행복하기 때문입니다. JW 메리어트의 직원들은 자신감 넘치고, 혁신적이며, 진실함과 동시에 직관적입니다. 또한, 직원들은 메리어트 호텔 이름을 따온 설립자 J. 윌러드 메리어트(J. Willard Marriott)의 유산을 계승하고 있습니다. JW 메리어트는 다른 호텔과는 차별화된 업무 경험을 제공하고 있기 때문에 커뮤니티의 일원이 되면, 여러분은 다양한 동료 그룹과 진정한 유대감을 느낄 수 있습니다. JW 메리어트는 직원을 위해 교육, 개발, 인식을 위한 기회를 창출하며, 무엇보다도 총체적인 웰빙에 초점을 맞춰 럭셔리한 환경에서 열정을 추구할 수 있는 공간을 마련해 드립니다. 고객을 특별하게 모시는 것은 JW 메리어트가 직원을 케어하는 방식에서 비롯됩니다. 우리는 이를 JW 트리트먼트(JW Treatment™)라 칭합니다. JW 메리어트에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오 에 합류하게 됩니다. 최선 을 다해 일하고, 목표 를 향해 달리며, 훌륭한 글로벌 팀의 일원으로 최고의 나를 만들고 싶다면 JW 메리어트의 문을 두드리세요.

Additional Information<br><br>Job Number 26099981<br><br>Job Category Loss Prevention & Security<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br><br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>تسعى فنادق ماريوت جاهدة للارتقاء بفن الضيافة والابتكار في كل فرصة مع الحفاظ على راحة الأشخاص المألوفة في جميع أنحاء العالم. بصفتك مضيفًا في فنادق ماريوت، ستساعد في الحفاظ على وعد "الضيافة الرائعة". "دائمًا". من خلال تقديم خدمة مدروسة وصادقة وذات تفكير مستقبلي تدعم هذا الإرث الحي وتبني عليه. مع الاسم المرادف للضيافة في جميع أنحاء العالم، نحن فخورون بالترحيب بك لاستكشاف مهنة مع فنادق ماريوت. عند الانضمام إلى فنادق ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.<br><br>تعد جي دبليو ماريوت جزءًا من مجموعة ماريوت الدولية الفاخرة وتتكون من أكثر من 100 فندق رائع في مدن مناسبة للإجازات ومواقع المنتجعات المميزة حول العالم. تؤمن جي دبليو بأن شركائنا يأتون أولاً. لأنه إذا كنت سعيدًا، فسيكون ضيوفنا سعداء. يتمتع شركاء جي دبليو ماريوت بالثقة والابتكار والأصالة والبديهية، ويستمرون في إرث العلامة التجارية التي تحمل الاسم نفسه ومؤسس الشركة، جي ويلارد ماريوت.تقدم فنادقنا تجربة عمل لا مثيل لها، حيث ستكون جزءًا من المجتمع وتستمتع بصداقة حميمة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق جي دبليو فرصًا للتدريب والتطوير والتقدير والأهم من ذلك، مكانًا يمكنك من خلاله متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو علاج JW™. عند انضمامك إلى جي دبليو ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.

Job Description<br><br>The Service Desk Analyst – L1 is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.

Job Description<br><br>The Engineer - IT Support is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.

<p>المسؤوليات الأساسية:</p><p><strong>إدارة الفريق والقيادة</strong></p><ul><li><p>قيادة فريق عالي الأداء وتوجيهه وتطويره لتحقيق أهداف العمل وهدف المبيعات.</p></li><li><p>إجراء زيارات ميدانية منتظمة وجلسات تدريب وتقييم الأداء لتعزيز قدرات الفريق وفعاليته.</p></li><li><p>ضمان تحقيق الفريق للأهداف الشهرية والربع سنوية والسنوية للمبيعات.</p></li><li><p>مراجعة أداء الفريق من خلال تنفيذ CRM وزيارات ميدانية ورصد KPIs وتقارير المبيعات.</p></li><li><p>مراقبة إنتاجية مندوبي الطبية بما في ذلك معدل الاتصال وتكرار التغطية وتفاعل العملاء وأنشطة عرض المنتج من خلال CRM.</p></li><li><p>ضمان حفاظ الفريق على معرفة قوية بالمنتج، معايير الامتثال، أخلاقيات العمل، والسلوك المهني.</p></li><li><p>تحديد احتياجات التدريب وتنفيذ خطة تطوير لتعزيز كفاءة وأداء الفريق.</p></li><li><p>تأمين تقديم التقارير والتنبؤات ومعلومات السوق من قبل فريق المبيعات في الوقت المناسب.</p></li></ul><p><strong>تطوير العملاء والامتثال</strong></p><ul><li><p>قيادة شراكات استراتيجية مع الجهات الحكومية والمستشفيات الخاصة والعيادات وسلاسل الصيدليات وغيرهم من أصحاب المصلحة في الرعاية الصحية لتعظيم اختراق السوق ونمو الأعمال.</p></li><li><p>تحديد العملاء الرئيسيين وتطوير فرص العمل لتحقيق أهداف المبيعات والنمو.</p></li><li><p>التأكد من امتثال جميع أنشطة تفاعل العملاء لإجراءات التشغيل القياسية للشركة واللوائح المحلية ومعايير الامتثال الأخلاقي.</p></li><li><p>تطوير خطط حسابات ربع سنوية واستراتيجيات تقسيم العملاء وخطط التفاعل للحسابات الرئيسية.</p><p><br></p><p><strong>أداء الأعمال</strong></p></li><li><p>قيادة تحقيق أهداف المبيعات وحصة السوق والربحية ونمو الأعمال عبر المحفظة المعينة.</p></li><li><p>تطوير وتنفيذ خطط أعمال استراتيجية متوافقة مع أهداف الشركة وفرص السوق واحتياجات العملاء.</p></li><li><p>قيادة عمليات التوقعات والميزانية وتخطيط الموارد وتحديد أهداف المبيعات.</p></li><li><p>ضمان إدارة فعالة للمناطق والاستغلال الأمثل للموارد البيعية.</p></li><li><p>تتبع ومراقبة KPIs من خلال أنظمة CRM لتقييم فاعلية الأعمال وأداء الفريق.</p></li><li><p>إعداد مراجعات أعمال دورية وتقديم تحديثات الأداء للإدارة العليا.</p></li><li><p>إدارة الفريق والقيادة</p><p><br></p><p><strong>المؤهلات والخبرة:</strong></p></li><li><p>درجة البكالوريوس في الصيدلة، MBA ميزة إضافية.</p></li><li><p>خبرة لا تقل عن 9 سنوات في مبيعات الأدوية مع ما لا يقل عن 4-5 سنوات في دور قيادة فريق داخل قطر.</p></li><li><p>سجل مثبت في تحقيق وتحقيق أهداف المبيعات ونمو الأعمال باستمرار.</p></li><li><p>فهم قوي لمشهد الرعاية الصحية في قطر، بما في ذلك المؤسسات الحكومية والمستشفيات الخاصة وسلاسل الصيدليات وفرص المناقصات.</p></li><li><p>خبرة في قيادة وتطوير مندوبي الميدان الطبية</p></li></ul><p><strong>المرشح المثالي</strong></p><ol><li><p>لديه <strong>خلفية علمية</strong> تجمع بين فهم قوي للتسويق ووعي أعمال.</p></li><li><p>يكون <strong>استباقيًا ونتائجياً وقادرًا على العمل بشكل مستقل</strong> في سوق صيدلاني ديناميكي.</p></li><li><p>يُظهر <strong>مهارات تعامل بين شخصية قوية</strong> لبناء العلاقات مع المهنيين الصحيين والموزعين والفرق الداخلية.</p></li><li><p>الإلمام بـ <strong>العقود والتقديمات التنظيمية وعمليات الاعتماد</strong> المتعلقة بقطر.</p></li><li><p>يظهر <strong>تفكيراً استراتيجياً ومهارات تحليلية</strong> لتحديد فرص السوق وتحسين أداء العلامة التجارية.</p></li><li><p>يملك <strong>درجة عالية من النزاهة والوعي بالامتثال</strong> وفقاً للقوانين القطرية ولوائح وزارة الصحة العامة.</p></li><li><p>يفضل أن يمتلك <strong>خبرة في منطقة الخليج</strong> أو إلمام بأسواق الأدوية الخليجية.</p></li><p><br><br></p><p><br></p></li></ol>

Akura Medical, a Shifamed portfolio company, is advancing a differentiated platform for the treatment of venous thromboembolism (VTE), which affects up to 900,000 Americans each year. The company recently received US IDE approval for its QUADRA-PE study evaluating the Katana™ Thrombectomy System in acute pulmonary embolism patients. In parallel, Akura Medical is developing Nav IQ™, a software platform that transforms CT angiograms into 3D pulmonary vascular models to enhance visualization, procedural planning, and clot assessment towards better safety, efficacy, and ease of use. Akura has recently completed a $53 million first close of its Series C financing, led by the Qatar Investment Authority, supporting the launch of a joint venture and a new R&D and manufacturing center in Doha, Qatar.<br>ABOUT SHIFAMEDFounded in 2009 by serial entrepreneur Amr Salahieh, Shifamed LLC is a privately held medical device innovation hub focused on the development of novel medical products to address clinical needs in the rapidly evolving fields of cardiology and ophthalmology.<br>Description:<br>This Manager / Sr. Manager, Regulatory Affairs will serve as a key member of the cross-functional team, partnering closely with Clinical, Quality, R&D, and Executive Leadership to support U. S. regulatory activities and lead global clinical studies and international market expansion. The ideal candidate brings strong FDA medical device experience combined with hands-on knowledge of international regulatory pathways, agency interactions, and clinical study support across Europe, the Middle East, and other global markets. This is a unique opportunity to help shape regulatory strategy for a clinical-stage medical device company as it expands global clinical activities, and prepares for international commercialization.<br>Responsibilities, Skills & Hands-On Experience:<br>Regulatory Strategy & Product Development:Develop and execute global regulatory strategies for Akura Medical's thrombectomy and catheter-based cardiovascular technologies. Serve as regulatory lead on cross-functional product development teams from concept through commercialization. Provide regulatory guidance on design controls, risk management, verification and validation activities, labeling, and product changes. Partner with Quality and R&D teams to ensure compliance with FDA, MDR, ISO 13485, and applicable international requirements. FDA Regulatory Affairs Lead preparation, review, and submission of U. S. regulatory filings, including IDE's, 510(k)'s, supplements, and other regulatory submissions as applicable. Monitor evolving FDA requirements and assess impact on development and commercialization plans. International Regulatory Expansion Develop regulatory strategies and market access plans for Europe, the Middle East, and other international markets. Support CE Mark and MDR-related activities in partnership with Notified Bodies and external regulatory consultants. Lead country-specific registration activities and regulatory submissions across key international markets including Qatar, UAE, Saudi Arabia, and other MENA countries. Establish and maintain relationships with regulatory authorities, notified bodies, and international regulatory partners. Clinical & Regulatory Operations Partner closely with Clinical Affairs to support global clinical studies, including IDE, PMCF, registries, and post-market studies. Provide regulatory guidance on protocol development, clinical study design, and regulatory approval pathways. Support regulatory submissions associated with clinical trial approvals across multiple countries and regions. Participate in investigator meetings, regulatory inspections, audits, and agency interactions. Agency Interactions & Compliance Represent the company during interactions with FDA, Notified Bodies, Ministries of Health, and other regulatory authorities. Support preparation for regulatory inspections and audits. Maintain awareness of evolving global regulatory requirements and communicate potential impacts to leadership. Contribute to regulatory intelligence activities and long-term market expansion planning. Cross-Functional Leadership Collaborate with Clinical, Quality, Manufacturing, Supply Chain, and R&D teams to ensure regulatory requirements are incorporated throughout the product lifecycle. Provide regulatory leadership for change assessments, design modifications, and lifecycle management activities. Support Executive Leadership with regulatory risk assessments, timelines, and strategic planning.<br>Qualifications & Experience:Bachelor's degree in Engineering, Life Sciences, Biomedical Engineering, or related field.10+ years of Regulatory Affairs experience within the medical device industry; cardiovascular, endovascular, or interventional products strongly preferred. Direct experience with FDA medical device submissions, including IDE's, PMA's, 510(k)'s, or PMA supplements. Experience supporting clinical-stage medical device programs and global clinical studies. Working knowledge of EU MDR, ISO 13485, ISO 14971, IEC 62304, and international regulatory frameworks. Experience interacting directly with regulatory agencies, notified bodies, and international health authorities. Familiarity with MENA regulatory pathways (Saudi SFDA, UAE MOHAP/DOH, Qatar MOPH, etc.) is highly desirable. Strong understanding of design controls, risk management, clinical evidence requirements, and regulatory strategy development. Excellent written, verbal, and presentation skills. Ability to thrive in a fast-paced, entrepreneurial environment and work effectively across global teams. Preferred Qualifications:Experience with thrombectomy, vascular intervention, pulmonary embolism, structural heart, or electrophysiology technologies. Prior experience supporting regulatory expansion into Europe, the Middle East, and emerging international markets. Experience participating in FDA meetings, regulatory inspections, and Notified Body audits.<br>Our salary ranges are calculated by role, level, and location. Please note that your position within that range will be determined by your job-related knowledge, location, skills, experience, relevant education, and training/certifications.<br>NOTICE TO CANDIDATES: Please be aware that Shifamed and its portfolio companies do not conduct interviews or extend offers through mobile web chat applications. Please report any such occurrences to hr@shifamed.com.

Akura Medical, a Shifamed portfolio company, is advancing a differentiated platform for the treatment of venous thromboembolism (VTE), which affects up to 900,000 Americans each year. The company recently received US IDE approval for its QUADRA-PE study evaluating the Katana™ Thrombectomy System in acute pulmonary embolism patients. In parallel, Akura Medical is developing Nav IQ™, a software platform that transforms CT angiograms into 3D pulmonary vascular models to enhance visualization, procedural planning, and clot assessment towards better safety, efficacy, and ease of use. Akura has recently completed a $53 million first close of its Series C financing, led by the Qatar Investment Authority, supporting the launch of a joint venture and a new R&D and manufacturing center in Doha, Qatar.<br>ABOUT SHIFAMEDFounded in 2009 by serial entrepreneur Amr Salahieh, Shifamed LLC is a privately held medical device innovation hub focused on the development of novel medical products to address clinical needs in the rapidly evolving fields of cardiology and ophthalmology.<br>Description:<br>This Manager / Sr. Manager, Regulatory Affairs will serve as a key member of the cross-functional team, partnering closely with Clinical, Quality, R&D, and Executive Leadership to support U. S. regulatory activities and lead global clinical studies and international market expansion. The ideal candidate brings strong FDA medical device experience combined with hands-on knowledge of international regulatory pathways, agency interactions, and clinical study support across Europe, the Middle East, and other global markets. This is a unique opportunity to help shape regulatory strategy for a clinical-stage medical device company as it expands global clinical activities, and prepares for international commercialization.<br>Responsibilities, Skills & Hands-On Experience:<br>Regulatory Strategy & Product Development:Develop and execute global regulatory strategies for Akura Medical's thrombectomy and catheter-based cardiovascular technologies. Serve as regulatory lead on cross-functional product development teams from concept through commercialization. Provide regulatory guidance on design controls, risk management, verification and validation activities, labeling, and product changes. Partner with Quality and R&D teams to ensure compliance with FDA, MDR, ISO 13485, and applicable international requirements. FDA Regulatory Affairs Lead preparation, review, and submission of U. S. regulatory filings, including IDE's, 510(k)'s, supplements, and other regulatory submissions as applicable. Monitor evolving FDA requirements and assess impact on development and commercialization plans. International Regulatory Expansion Develop regulatory strategies and market access plans for Europe, the Middle East, and other international markets. Support CE Mark and MDR-related activities in partnership with Notified Bodies and external regulatory consultants. Lead country-specific registration activities and regulatory submissions across key international markets including Qatar, UAE, Saudi Arabia, and other MENA countries. Establish and maintain relationships with regulatory authorities, notified bodies, and international regulatory partners. Clinical & Regulatory Operations Partner closely with Clinical Affairs to support global clinical studies, including IDE, PMCF, registries, and post-market studies. Provide regulatory guidance on protocol development, clinical study design, and regulatory approval pathways. Support regulatory submissions associated with clinical trial approvals across multiple countries and regions. Participate in investigator meetings, regulatory inspections, audits, and agency interactions. Agency Interactions & Compliance Represent the company during interactions with FDA, Notified Bodies, Ministries of Health, and other regulatory authorities. Support preparation for regulatory inspections and audits. Maintain awareness of evolving global regulatory requirements and communicate potential impacts to leadership. Contribute to regulatory intelligence activities and long-term market expansion planning. Cross-Functional Leadership Collaborate with Clinical, Quality, Manufacturing, Supply Chain, and R&D teams to ensure regulatory requirements are incorporated throughout the product lifecycle. Provide regulatory leadership for change assessments, design modifications, and lifecycle management activities. Support Executive Leadership with regulatory risk assessments, timelines, and strategic planning.<br>Qualifications & Experience:Bachelor's degree in Engineering, Life Sciences, Biomedical Engineering, or related field.10+ years of Regulatory Affairs experience within the medical device industry; cardiovascular, endovascular, or interventional products strongly preferred. Direct experience with FDA medical device submissions, including IDE's, PMA's, 510(k)'s, or PMA supplements. Experience supporting clinical-stage medical device programs and global clinical studies. Working knowledge of EU MDR, ISO 13485, ISO 14971, IEC 62304, and international regulatory frameworks. Experience interacting directly with regulatory agencies, notified bodies, and international health authorities. Familiarity with MENA regulatory pathways (Saudi SFDA, UAE MOHAP/DOH, Qatar MOPH, etc.) is highly desirable. Strong understanding of design controls, risk management, clinical evidence requirements, and regulatory strategy development. Excellent written, verbal, and presentation skills. Ability to thrive in a fast-paced, entrepreneurial environment and work effectively across global teams. Preferred Qualifications:Experience with thrombectomy, vascular intervention, pulmonary embolism, structural heart, or electrophysiology technologies. Prior experience supporting regulatory expansion into Europe, the Middle East, and emerging international markets. Experience participating in FDA meetings, regulatory inspections, and Notified Body audits.<br>Our salary ranges are calculated by role, level, and location. Please note that your position within that range will be determined by your job-related knowledge, location, skills, experience, relevant education, and training/certifications.<br>NOTICE TO CANDIDATES: Please be aware that Shifamed and its portfolio companies do not conduct interviews or extend offers through mobile web chat applications. Please report any such occurrences to hr@shifamed.com.

Akura Medical, a Shifamed portfolio company, is advancing a differentiated platform for the treatment of venous thromboembolism (VTE), which affects up to 900,000 Americans each year. The company recently received US IDE approval for its QUADRA-PE study evaluating the Katana™ Thrombectomy System in acute pulmonary embolism patients. In parallel, Akura Medical is developing Nav IQ™, a software platform that transforms CT angiograms into 3D pulmonary vascular models to enhance visualization, procedural planning, and clot assessment towards better safety, efficacy, and ease of use. Akura has recently completed a $53 million first close of its Series C financing, led by the Qatar Investment Authority, supporting the launch of a joint venture and a new R&D and manufacturing center in Doha, Qatar.<br>ABOUT SHIFAMEDFounded in 2009 by serial entrepreneur Amr Salahieh, Shifamed LLC is a privately held medical device innovation hub focused on the development of novel medical products to address clinical needs in the rapidly evolving fields of cardiology and ophthalmology.<br>Description:<br>This Manager / Sr. Manager, Regulatory Affairs will serve as a key member of the cross-functional team, partnering closely with Clinical, Quality, R&D, and Executive Leadership to support U. S. regulatory activities and lead global clinical studies and international market expansion. The ideal candidate brings strong FDA medical device experience combined with hands-on knowledge of international regulatory pathways, agency interactions, and clinical study support across Europe, the Middle East, and other global markets. This is a unique opportunity to help shape regulatory strategy for a clinical-stage medical device company as it expands global clinical activities, and prepares for international commercialization.<br>Responsibilities, Skills & Hands-On Experience:<br>Regulatory Strategy & Product Development:Develop and execute global regulatory strategies for Akura Medical's thrombectomy and catheter-based cardiovascular technologies. Serve as regulatory lead on cross-functional product development teams from concept through commercialization. Provide regulatory guidance on design controls, risk management, verification and validation activities, labeling, and product changes. Partner with Quality and R&D teams to ensure compliance with FDA, MDR, ISO 13485, and applicable international requirements. FDA Regulatory Affairs Lead preparation, review, and submission of U. S. regulatory filings, including IDE's, 510(k)'s, supplements, and other regulatory submissions as applicable. Monitor evolving FDA requirements and assess impact on development and commercialization plans. International Regulatory Expansion Develop regulatory strategies and market access plans for Europe, the Middle East, and other international markets. Support CE Mark and MDR-related activities in partnership with Notified Bodies and external regulatory consultants. Lead country-specific registration activities and regulatory submissions across key international markets including Qatar, UAE, Saudi Arabia, and other MENA countries. Establish and maintain relationships with regulatory authorities, notified bodies, and international regulatory partners. Clinical & Regulatory Operations Partner closely with Clinical Affairs to support global clinical studies, including IDE, PMCF, registries, and post-market studies. Provide regulatory guidance on protocol development, clinical study design, and regulatory approval pathways. Support regulatory submissions associated with clinical trial approvals across multiple countries and regions. Participate in investigator meetings, regulatory inspections, audits, and agency interactions. Agency Interactions & Compliance Represent the company during interactions with FDA, Notified Bodies, Ministries of Health, and other regulatory authorities. Support preparation for regulatory inspections and audits. Maintain awareness of evolving global regulatory requirements and communicate potential impacts to leadership. Contribute to regulatory intelligence activities and long-term market expansion planning. Cross-Functional Leadership Collaborate with Clinical, Quality, Manufacturing, Supply Chain, and R&D teams to ensure regulatory requirements are incorporated throughout the product lifecycle. Provide regulatory leadership for change assessments, design modifications, and lifecycle management activities. Support Executive Leadership with regulatory risk assessments, timelines, and strategic planning.<br>Qualifications & Experience:Bachelor's degree in Engineering, Life Sciences, Biomedical Engineering, or related field.10+ years of Regulatory Affairs experience within the medical device industry; cardiovascular, endovascular, or interventional products strongly preferred. Direct experience with FDA medical device submissions, including IDE's, PMA's, 510(k)'s, or PMA supplements. Experience supporting clinical-stage medical device programs and global clinical studies. Working knowledge of EU MDR, ISO 13485, ISO 14971, IEC 62304, and international regulatory frameworks. Experience interacting directly with regulatory agencies, notified bodies, and international health authorities. Familiarity with MENA regulatory pathways (Saudi SFDA, UAE MOHAP/DOH, Qatar MOPH, etc.) is highly desirable. Strong understanding of design controls, risk management, clinical evidence requirements, and regulatory strategy development. Excellent written, verbal, and presentation skills. Ability to thrive in a fast-paced, entrepreneurial environment and work effectively across global teams. Preferred Qualifications:Experience with thrombectomy, vascular intervention, pulmonary embolism, structural heart, or electrophysiology technologies. Prior experience supporting regulatory expansion into Europe, the Middle East, and emerging international markets. Experience participating in FDA meetings, regulatory inspections, and Notified Body audits.<br>Our salary ranges are calculated by role, level, and location. Please note that your position within that range will be determined by your job-related knowledge, location, skills, experience, relevant education, and training/certifications.<br>NOTICE TO CANDIDATES: Please be aware that Shifamed and its portfolio companies do not conduct interviews or extend offers through mobile web chat applications. Please report any such occurrences to hr@shifamed.com.

<p><h4>حول فندق فور سيزونز:</h4> <p>فندق فور سيزونز مدعوم من قِبَل فريقنا. نحن مجموعة من الأفراد الذين يتطلّعون لأن نصبح أفضل، وندفع أنفسنا إلى آفاق جديدة، ونعامل بعضنا البعض كما نودّ أن نُعامل في المقابل. أعضاء فريقنا حول العالم يخلقون تجارب مدهشة لضيوفنا وسكاننا وشركائنا من خلال التزام بالفخامة بقلب حقيقي. نعرف أن أفضل طريقة لتمكين موظفينا من تقديم هذه التجارب الاستثنائية للضيوف هي من خلال تجربة عمالية عالمية المستوى وثقافة شركة مميزة.</p> <p>في فندق فور سيزونز، نؤمن بالتعرّف على وجه مألوف، والترحيب بوجه جديد، ومعاملة كل من نلتقي بهم كما نود أن نُعامل نحن أنفسنا. سواء عملت معنا، أو أقمت معنا، أو عشت معنا أو اكتشفت معنا، نؤمن بأن غرضنا هو خلق انطباعات ستبقى معك مدى الحياة. تأتي من اعتقادنا بأن الحياة أغنى عندما نتواصل بصدق مع الناس والعالم من حولنا.</p> <h4>حول الموقع:</h4> <p>انغمس في منزل فاخر أمام الشاطئ في منتجع فور سيزونز وسكناته في اللؤلؤة-قطر – يقدم تجربة فور سيزونز جديدة في الدوحة. سواء لإجازة قصيرة أو إقامة طويلة، استمتع بالراحة السكنية في شققنا ومساكننا الواسعة، كل منها مطبخ كامل وإطلالات خلابة على المدينة أو البحر. تواصل مع المشهد الاجتماعي النشط في مطاعمنا السبعة وباراتنا، والتي ستعرض يوماً Joël Robuchon، وارتقِ بنمط حياتك في سبا لولو، والشاطئ والمسابح. خدمة فور سيزونز البديهية تحدد المعيار الجديد للعيش الفاخر أمام الشاطئ في الدوحة.</p> <h4>فريقنا:</h4> <p>فريقنا هو أعظم أصولنا، وهو مفتاح نجاحنا. نظهر معتقداتنا في الطريقة التي نعامل بها بعضنا البعض وبالمثال الذي نتركه للآخرين. في جميع تفاعلاتنا مع ضيوفنا وعملائنا وشركائنا وزملائنا، نسعى أن نتعامل مع الآخرين كما نود أن يتعاملوا معنا. فريقنا مبني على الاحترام المتبادل والتعاون والخدمة الممتازة والشغف.</p> <h4>من نبحث عنه:</h4> <p>نبحث عن موظفين يشاركون قاعدة ذهبية؛ أشخاص، بطبيعتهم، يؤمنون بمعاملة الآخرين كما نود أن يعاملونا نحن. نبحث عن أفراد يشتركون في شغف بالتميز ويضفون هذا الحماس في كل ما يفعلونه.</p> <h4>الوصف الوظيفي:</h4> <h4>المسؤوليات الأساسية:</h4> <ul> <li>الإشراف على الأطفال في جميع الأوقات.</li> <li>تطوير وتنفيذ أنشطة للأطفال.</li> <li>التخطيط وتطوير أنشطة وبرامج متوافقة مع نمو الطفل.</li> <li>تصميم حزم أعياد ميلاد للأطفال وأي فعاليات أطفال أخرى مثل العيدين والفصح.</li> <li>إجراء جرد لألعاب الأطفال وللألعاب وغيرها.</li> <li>العمل كعضو فريق ومشاركة المعلومات ذات الصلة عن نادي الأطفال مع الأعضاء الآخرين في الفريق.</li> <li>العمل ضمن السياسات والإجراءات.</li> <li>المشاركة في اجتماعات الفريق الأسبوعية.</li> <li>التأكد من الحفاظ على معايير عالية من النظافة والصحة.</li> <li>التأكد من أن جميع الألعاب والأدوات آمنة ونظيفة.</li> <li>إقامة علاقة مع الضيوف والسكان، وتقديم التعرّف على الضيوف وبناء علاقات جيدة مع العملاء.</li> <li>يمكن إضافة مسئوليات ومهام إضافية في أي وقت وفقاً لاحتياجات العمل والفندق.</li> <li>تحمل مسؤولية المعدات والمنتجات والنظافة ونظافة مناطق العلاج.</li> <li>مراقبة ومساعدة جميع أنشطة الأطفال المندرجة ضمن أنشطة نادي الأطفال.</li> <li>التخطيط وتنفيذ برامج يومية آمنة وممتعة وتعليمية للضيوف تتراوح أعمارهم من 5 إلى 12 عاماً.</li> <li>إعداد مرفق KFAS يومياً لاستقبال ما لا يقل عن 5 أطفال.</li> <li>الاستجابة للتغييرات في الجدول أو الطقس أو عدد الأطفال مع خطط بديلة جاهزة.</li> <li>تنظيم الطعام من خدمات In Villa Dining حسب احتياج الضيوف والمساعدة في الخدمة.</li> <li>التحدث مع الضيوف والرد على أسئلتهم بخصوص المنتجع.</li> <li>توفير توجيه مرفق KFAS، وعند التوفر، لمركز السبا والرفاهية.</li> <li>الترويج وبيع الرحلات للضيوف، وتخصيصها حسب الحاجة لتلبية احتياجات الضيوف.</li> <li>تنفيذ مهام وكيل الصحة، نادي الأطفال، أو مضيفة لياقة عند الحاجة.</li> </ul> <h4>المهارات والمؤهلات المطلوبة:</h4> <ul> <li>خبرة لا تقل عن 2 إلى 3 سنوات في وظيفة مماثلة.</li> <li>يفضل في فندق فخم دولي خمس نجوم.</li> <li>الإنجليزية - مهارات تواصل ممتازة.</li> </ul> <h4>عروضنا:</h4> <ul> <li>فرص لبناء مسار مهني ناجح بإمكانات عالمية.</li> <li>ثقافة قوية فريدة مع تنوع 50 جنسية مختلفة.</li> <li>إقامة سكنية عالية الجودة ومجهزة بشكل جيد.</li> <li>فرص تدريب وتطوير ممتازة.</li> <li>برامج تقدير الموظفين.</li> <li>ليال مجانية في فنادق فور سيزونز حول العالم.</li> <li>تذاكر إجازة سنوية مدفوعة الأجر.</li> <li>وجبات مجانية في مطاعم الموظفين.</li> <li>نقل مجاني إلى العمل.</li> <li>تغطية طبية.</li> </ul> <h4>تفويض العمل:</h4> <p>سيقوم الفندق بتقديم طلب تفويض العمل للمرشح الناجح.</p></p><p></p>

وصف الوظيفة<br><br>المسؤوليات والمهام الوظيفية تشمل، على سبيل المثال لا الحصر، ما يلي:<br><br> ضمان تنفيذ اتفاقية الموزع.<br><br> ضمان تنفيذ سياسات الشركة، وقواعد ولوائح الهيئة المالية (F.C.A).<br><br> ضمان الرقابة اليومية على أنشطة المنتجات المجانية (FOC)، ومحملات التجارة، وفروق الأسعار المنحرفة عن قائمة الأسعار المعتمدة.<br><br> التحقق من ومراجعة عملية تطبيق قائمة الأسعار وإدخال عروض الأسعار الخاصة إلى نظام الموزع، والتحقق من الصلاحيات ودورة الاعتماد.<br><br> التحقق من السجلات وتتبع جميع أنشطة إشعارات الخصم الواردة من الموزع للتأكد من مطابقتها لسياسات الشركة.<br><br> مراجعة اتفاقيات إيجار الأرفف، والخصومات، وعروض الأرضيات لعملاء الحسابات الرئيسية والتعاونيات، والتحقق من دورة الاعتماد، والقيم المطالب بها، وتوثيقها، والرقابة على الإنفاق مقابل الميزانية المحددة والمعتمدة، وتحديث جداول المتابعة.<br><br> التحقق من الأنشطة الترويجية المختلفة في المنطقة، ودورة الاعتماد، والرقابة على الإنفاق مقابل الميزانية المحددة والمعتمدة، وتحديث جداول المتابعة.<br><br> التحقق والرقابة وإجراء فحص عشوائي لحركة مخزون البضائع الجاهزة الشهرية لدى الموزع.<br><br> التحقق والرقابة على تقرير الجرد الفعلي الناتج في حالة وجود فروق في الأسعار، ومتابعة إصدار إشعار الخصم/الإضافة ذي الصلة.<br><br> إبلاغ الإدارة بأي تناقضات، وتسليط الضوء على العناصر الراكدة أو التي تعاني من فائض في المخزون.<br><br> فحص والتحقق من مزايا الموظفين وجميع المستندات الواردة من قسم شؤون الموظفين والقسم المحاسبي (مثل السكن، التذاكر، إجازات العمل، دفع مستحقات نهاية الخدمة، مطالبات نفقات الموظفين، الحوافز، إلخ...).<br><br> فحص والتحقق من إشعارات الخصم الخاصة بالتأمينات الاجتماعية (GOSI) المقدمة من الموزع، بناءً على البيان المعلن الصادر لمكتب التأمينات الاجتماعية في المنطقة.<br><br> المتابعة الدقيقة مع القسم المحاسبي لدى الموزع لفتح الاعتمادات المستندية / الضمانات البنكية اللازمة في الوقت المحدد.<br><br> ضمان عملية إتمام مطابقة أرصدة الموزع على أساس شهري.<br><br> التحقق والرقابة على الأنشطة الحكومية التي يسددها الموزع مثل (رسوم الإقامة، مكتب العمل، رخص القيادة، إلخ...) والتأكد من مطابقتها للرسوم الحكومية المحلية، وتحديث جدول المتابعة الخاص بها لتجنب التكرار.<br><br> التحقق من اتفاقيات تأجير السيارات والشاحنات، والتأكد من تحديث جدول المتابعة الخاص بها لتجنب التكرار، والبدء في تسويتها الفورية.<br><br> التحقق من تكاليف نفقات الوقود، ومطابقتها لدورات الزيارة ومسافات السير.<br><br> مساعدة مدير الدولة في الرقابة على العملاء ذوي المخاطر ومراجعة تقارير أعمار الذمم المدينة للمنطقة على أساس شهري.<br><br> التواصل الوثيق مع فريق المبيعات ودعمهم في حل أي مشكلات تواجههم.<br><br> ضمان تنفيذ "نموذج إخلاء طرف الموظف" قبل الإجازة أو إنهاء الخدمة وتسليم جواز السفر النهائي.<br><br> مساعدة رئيس الحسابات في الشركة في المهام الخاصة.<br><br>ديناميكيات العمل والواجهات<br><br>3.1 داخلياً<br><br>جميع أقسام وحدة الأعمال، خاصة أقسام المبيعات وشؤون الموظفين.<br><br>3.2 خارجياً<br><br>البنوك، الموردون، المؤسسة العامة للتأمينات الاجتماعية، التأمين الطبي، الموزعون، الجهات الحكومية والأقسام الأخرى ومجموعة إنديفكو.<br><br>المؤهلات والكفاءات المطلوبة للوظيفة<br><br>4.1 التعليم والخبرة<br><br> درجة البكالوريوس في المحاسبة أو ما يعادلها.<br><br> خبرة لا تقل عن سنتين بعد التخرج في الأعمال المحاسبية الكتابية.

Additional Information<br><br>Job Number 26099981<br><br>Job Category Loss Prevention & Security<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br><br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Bei Marriott Hotels streben wir danach, die Kunst der Gastfreundschaft zu perfektionieren und jede Gelegenheit für Innovation zu nutzen. Dabei bewahren wir das komfortable Gefühl des Vertrauten rund um den Globus. Als Gastgeberin oder Gastgeber bei Marriott Hotels leisten Sie einen Beitrag, das Versprechen "Wunderbare Gastfreundschaft, ohne Kompromisse" zu erfüllen. Dies gelingt durch die Bereitstellung von durchdachtem, innovativem Service, der von Herzen kommt und der dieses Lebensgefühl ermöglicht und weiter stärkt. Unser Name gilt international als Synonym für Gastfreundschaft, und wir laden Sie herzlich ein, die Stellenangebote bei Marriott Hotels kennenzulernen. Bei Marriott Hotels werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .<br><br>JW Marriott gehört zum Luxus-Portfolio von Marriott International und besteht aus über 100 wunderschönen Hotels in größeren Städten sowie an exklusiven Resort-Standorten rund um den Globus. JW kennzeichnet die Haltung, das unsere Mitarbeiterinnen und Mitarbeiter an erster Stelle stehen. Denn wenn diese glücklich sind, werden auch unsere Gäste glücklich sein. Bei JW Marriott sind selbstbewusste, innovative und authentische Menschen tätig, die das Erbe des Namensgebers und Unternehmensgründers der Marke fortführen: J. Willard Marriott. Unsere Hotels bieten einzigartige Arbeitserlebnisse, denn Sie gehören einer Gemeinschaft an und genießen echten Teamgeist in der Zusammenarbeit mit vielseitigen Kolleginnen und Kollegen. JW schafft Möglichkeiten für Weiterbildung, Entwicklung und Anerkennung. Und bietet in erster Linie einen Ort, an dem Sie Ihre Leidenschaften in einem luxuriösen Umfeld mit dem Schwerpunkt auf ganzheitlichem Wohlbefinden ausleben können. Unsere herausragende Behandlung von Gästen beginnt damit, wie wir uns um unser Team kümmern. Dafür gibt es bei uns einen Namen: das JW Marriott Treatment™. Bei JW Marriott werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .