وظائف إدارة علاقات العملاء

وظائف<br><br>???? مستشار إدارة – استراتيجية الأمن السيبراني والمخاطر | IBM | الدوحة، قطر<br><br>Mr.mstfa<br><br>اخر تحديث : منذ بضع شهور<br><br>1 دقائق للقراءة<br><br>_*]:min-w-0 gap-3"><br><br>???? مستشار إدارة – استراتيجية الأمن السيبراني والمخاطر | IBM | الدوحة، قطر<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>انضم لعقول تقنية تغير العالم مع IBM!<br><br>_*]:min-w-0 gap-3"><br><br>IBM — واحدة من أعرق شركات التقنية في العالم منذ 1911، يعتمد عليها أكثر من نصف شركات Fortune 500 — تبحث عن مستشار إدارة متخصص في الأمن السيبراني والمخاطر للانضمام لفريقها الاستشاري في الدوحة، قطر.<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>تفاصيل الوظيفة<br><br>_*]:min-w-0 gap-3"><br><br>المسمى الوظيفي Managing Consultant – Cyber Strategy & Risk الشركة IBM Consulting الموقع الدوحة، قطر المستوى محترف متمرس طبيعة العمل دوام كامل<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>المهام الوظيفية<br><br>_*]:min-w-0 gap-3"><br><br>تقديم خدمات استشارية استراتيجية في الأمن السيبراني للعملاءتقييم القدرات الأمنية للعملاء في مجالات السياسات والعمليات والتقنية والهيكل التنظيميتحديد الفجوات الأمنية وتقديم توصيات فعّالة لتقليل المخاطرقيادة ورش العمل والمشاركة في عروض ما قبل البيع وإغلاق الصفقاتالتعاون مع فرق IBM الأخرى لتقديم حلول أمنية متكاملةبناء علاقات موثوقة مع العملاء وتوجيههم في قراراتهم التقنية والاستراتيجية<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>شروط التقديم<br><br>_*]:min-w-0 gap-3"><br><br>✅ بكالوريوس في تخصص ذي صلة ✅ خبرة لا تقل عن 5 سنوات في استشارات الأمن السيبراني والمخاطر ✅ خبرة عميقة في أحد المجالات: Security Architecture / Cloud Security / OT Security / SAP Security / e-GRC ✅ معرفة شاملة بأطر الامتثال: ISO 27001، NIST، PCI DSS، GDPR، NCA، COBIT، SOC 2 ✅ خبرة في قطاعات متعددة: مالية، حكومية، اتصالات، صناعة، تعدين ✅ مهارات تواصل وعرض وقيادة فرق متميزة ✅ قدرة على العمل في بيئة مشاريع ديناميكية ومتعددة الأطراف<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>لماذا IBM؟<br><br>_*]:min-w-0 gap-3"><br><br>???? بيئة تشجع الفضول المستمر والتعلم والابتكار???? فريق عالمي متنوع يعمل على أكبر التحديات التقنية???? مسار مهني واضح مع دعم مستمر للنمو???? ثقافة تعاون وثقة وتمكين حقيقي للموظفين???? العمل على تقنيات الذكاء الاصطناعي والحوسبة السحابية والكمومية<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>???? نصيحة للمتقدمين<br><br>_*]:min-w-0 gap-3"><br><br>هذا الدور يناسب من لديه خلفية استشارية قوية في الأمن السيبراني مع سجل مثبت في قيادة مشاريع معقدة. ركّز في سيرتك الذاتية على: شهادات الأمن المعتمدة (CISSP، CISM، CRISC)، قطاعات العملاء التي خدمتها، وأي أطر امتثال طبّقتها فعلياً.<br><br>_*]:min-w-0 gap-3"><br><br>_*]:min-w-0 gap-3"><br><br>???? للتقديم المباشر<br><br>_*]:min-w-0 gap-3"><br><br>???? اضغط هنا للتقديم الآن<br><br>_*]:min-w-0 gap-3"><br><br>تعديل المقال<br><br>الأقسام وظائف وظائف شاغره وظائف شاغره ، وظائف قطر<br><br>مقالات قد تهمك<br><br>تعليقات<br><br>إرسال تعليق

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions <br> <span>A. Shareholder &amp; Financial</span><ul><li><p><span>Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers.</span></p><br></li><li><p><span>Analyze external and internal market factors and ensure they are reflected in business planning.</span></p><br></li><li><p><span>Support the implementation of KPIs and best practices.</span></p><br></li><li><p><span>Promote cost efficiency, productivity, and effective resource utilization.</span></p><br></li><li><p><span>Exercise delegated authority responsibly and monitor its implementation.</span></p><br></li><li><p><span>Contribute to achieving the Bank’s financial objectives through effective business management. </span></p><br></li></ul><span>B. Customer (Internal &amp; External)</span><ul><li><p><span>Create frameworks and systems that enable teams to deliver on commitments.</span></p><br></li><li><p><span>Foster a customer-centric culture and ensure high service standards.</span></p><br></li><li><p><span>Assist customers with product-related inquiries and provide appropriate solutions.</span></p><br></li><li><p><span>Maintain service level agreements (SLAs) with internal stakeholders.</span></p><br></li><li><p><span>Build strong relationships with internal departments and external partners.</span></p><br></li><li><p><span>Provide timely and accurate information to auditors, compliance, risk, and control functions. </span></p><br></li></ul><span>C. Internal (Processes, Products &amp; Regulatory)</span><ul><li><p><span>Assist in developing and implementing the Domestic Retail Branches strategy.</span></p><br></li><li><p><span>Ensure branch business plans are delivered within approved budgets and timelines.</span></p><br></li><li><p><span>Drive market share growth and sustainable profitability across the branch network.</span></p><br></li><li><p><span>Lead the annual budgeting process and monitor branch performance against targets.</span></p><br></li><li><p><span>Develop revenue, volume, and profit targets in coordination with senior management.</span></p><br></li><li><p><span>Prepare performance reports on products, services, and branch profitability.</span></p><br></li><li><p><span>Promote customer-focused service and operational efficiency across branches.</span></p><br></li><li><p><span>Drive business growth through sales management, business development, and strategic initiatives.</span></p><br></li><li><p><span>Ensure compliance with QNB policies, procedures, and regulatory requirements.</span></p><br></li><li><p><span>Collaborate with Regional Managers to improve branch performance and customer acquisition.</span></p><br></li><li><p><span>Monitor sales targets, customer retention initiatives, and manpower requirements.</span></p><br></li><li><p><span>Maintain confidentiality of sensitive business information.</span></p><br></li><li><p><span>Lead, coach, develop, and evaluate direct reports and team performance. </span></p><br></li></ul><span>D. Learning &amp; Knowledge</span><ul><li><p><span>Lead continuous improvement initiatives and encourage innovation.</span></p><br></li><li><p><span>Promote knowledge sharing and adoption of industry best practices.</span></p><br></li><li><p><span>Support employee development and professional growth.</span></p><br></li><li><p><span>Stay updated with developments in banking and financial services.</span></p><br></li><li><p><span>Conduct regular performance discussions and provide coaching and guidance. </span></p><br></li></ul><span>E. Legal, Regulatory &amp; Risk Framework Responsibilities</span><ul><li><p><span>Ensure compliance with all legal, regulatory, and internal policy requirements.</span></p><br></li><li><p><span>Support AML, CTF, sanctions, fraud prevention, and data protection frameworks.</span></p><br></li><li><p><span>Adhere to the Three Lines of Defence risk management model.</span></p><br></li><li><p><span>Support operational risk management, incident reporting, and remediation processes.</span></p><br></li><li><p><span>Complete mandatory training and maintain required professional competence.</span></p><br></li><li><p><span>Ensure fair customer outcomes in accordance with conduct risk policies.</span></p><br></li></ul><span>F. Other Responsibilities</span><ul><li><p><span>Maintain the highest standards of data protection and confidentiality.</span></p><br></li><li><p><span>Safeguard customer and Bank information and disclose it only on a need-to-know basis.</span></p><br></li><li><p><span>Uphold QNB’s professional standards and market reputation.</span></p><br></li><li><p><span>Perform any additional duties assigned by management from time to time. </span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</span></p><br></li><li><p><span>At least 8 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Awareness of branch customer relationship practices and regulations.</span></p><br></li><li><p><span>Full knowledge and experience in handling customers’ portfolio</span></p><br></li><li><p><span>Full banking knowledge for liabilities and assets products and their implementations</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Overview</b></p><p>We are seeking a customer-centric and dynamic <b>CRM Agent</b> to join our Automotive team. In this role, you will be the primary point of contact for our customers, managing inquiries, feedback, and service follow-ups to ensure an exceptional ownership experience.</p><p><b>Key Responsibilities</b></p><ul><li>Handle a high volume of inbound and outbound customer calls and digital inquiries.</li><li>Update and maintain accurate customer records within the CRM database.</li><li>Resolve customer queries and follow up on service/sales satisfaction.</li><li>Coordinate with the showroom and service teams to streamline the customer journey.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements</b></p><ul><li><b>Language Skills:</b> <b>Fluent Arabic is a must</b> (essential for handling high volumes of Arabic-speaking customers). <b>Good English</b> communication skills are required.</li><li><b>Experience:</b> Prior experience in customer service, call centers, or CRM management (Automotive industry experience is a plus).</li><li><b>Skills:</b> Strong communication, active listening, and basic data entry skills.</li></ul><p><br></p></div>

<h3><strong>Job Description</strong></h3><h3>About Al-Haram for Maintenance &amp; Agriculture W.L.L.</h3><p>Al-Haram is a Qatar-based facility management and contracting company providing building maintenance, civil works, landscaping, and irrigation services.</p><p>We hold ISO 9001, 14001, and 45001 certifications and serve government, educational, commercial, and residential clients across Qatar.</p><h3>Role Overview</h3><p>Part-time remote position (4–5 hours/day) focused on business development and client outreach.</p><p>Strong potential to grow into a full-time role.</p><h3>Daily Responsibilities</h3><h4>Outreach &amp; Sales (40%)</h4><ul><li>Contact 5–10 target companies daily via email, LinkedIn, and WhatsApp.</li><li>Follow up on sent proposals and quotations.</li><li>Update client status in our CRM after every interaction.</li></ul><h4>Proposal Support (30%)</h4><ul><li>Prepare outreach messages in English using ready templates.</li><li>Assist in drafting quotation cover letters.</li></ul><h4>Documentation &amp; Reporting (20%)</h4><ul><li>Update the Prospects sheet daily.</li><li>Prepare a brief weekly report summarizing responses and next steps.</li></ul><h4>Research (10%)</h4><ul><li>Find new potential clients via LinkedIn and Qatar tender portals.</li><li>Add new companies to the CRM with contact details.</li></ul><h3>What We Offer</h3><ul><li>Part-time remote: 4–5 hours/day.</li><li>Monthly salary: 5,000–7,000 EGP.</li><li>Performance bonus based on results.</li><li>Direct reporting to CEO.</li><li>Path to full-time role within 3–6 months.</li><li>Real Gulf B2B sales experience.</li></ul><h3>How to Apply</h3><p><strong>Subject:</strong> Sales Coordinator Application</p><p>Include a short paragraph answering:</p><p><i>"Write a brief introduction email to a Facility Management company in Qatar introducing Al-Haram's maintenance and landscaping services."</i></p><p>Applications without this paragraph will not be considered.</p><h3>Job Requirements</h3><ul><li>Excellent written English — C1 level minimum.</li><li>1–3 years experience in sales, business development, or client coordination.</li><li>Strong self-discipline and able to work independently.</li><li>Reliable internet connection.</li><li>Comfortable with Google Sheets and Gmail.</li><li>Experience with Gulf-based companies is a strong advantage.</li><li>Based in Egypt.</li></ul>

Keeta, an independent brand of Meituan, is redefining food delivery across Hong Kong, Saudi Arabia, Brazil, and the Middle East. As we continue to scale rapidly in Qatar, we're looking for a CRM Specialist to drive user growth through data-driven in-app campaigns, lifecycle marketing, and promotional strategy.<br>If you're passionate about customer engagement, campaign optimization, and using data (and AI) to deliver measurable business impact, we'd love to hear from you.<br>What You'll Do???? Campaign Planning & Execution Lead end-to-end planning and execution of in-app promotional campaigns, including campaign setup, incentive design, and user targeting. Drive user acquisition, retention, conversion through strategic promotional initiatives.???? Promotion & Subsidy Strategy Own and optimize subsidy allocation across vouchers, delivery fee promotions, item discounts, and merchant-funded campaigns. Partner with Commercial teams to deliver impactful co-funded promotions.???? Performance Analysis & AIMonitor campaign performance and recommend optimizations using data and AI-assisted analytics tools. Track campaign metrics, identify trends, and continuously improve campaign effectiveness.???? Cross-Functional Collaboration Work closely with Marketing, Product, Commercial, and Merchant teams to execute campaigns that deliver measurable business results.<br>What We're Looking For Bachelor's degree with 3–5+ years of experience in CRM, Growth Marketing, Marketing Campaigns, or E-commerce Operations. Hands-on experience executing in-app promotional campaigns that drive user growth and conversion. Strong understanding of the Qatar market and experience working with local merchants is preferred. Analytical mindset with experience using data to optimize campaign performance (SQL is a plus). Curious about AI technologies and enthusiastic about applying AI tools to improve marketing efficiency. Fluent in English and Arabic.<br>Why Join Keeta????? Fast-growing industry leader – Help shape customer growth for one of the region's fastest-growing food delivery platforms.???? High ownership & impact – Own campaigns that directly influence user acquisition, retention, and revenue.???? Data & AI-driven culture – Work with innovative technologies to optimize marketing performance and customer engagement.???? Collaborative environment – Join a supportive team that values learning, innovation, and professional development.

Keeta, an independent brand of Meituan, is redefining food delivery across Hong Kong, Saudi Arabia, Brazil, and the Middle East. As we continue to scale rapidly in Qatar, we're looking for a CRM Specialist to drive user growth through data-driven in-app campaigns, lifecycle marketing, and promotional strategy.<br>If you're passionate about customer engagement, campaign optimization, and using data (and AI) to deliver measurable business impact, we'd love to hear from you.<br>What You'll Do???? Campaign Planning & Execution Lead end-to-end planning and execution of in-app promotional campaigns, including campaign setup, incentive design, and user targeting. Drive user acquisition, retention, conversion through strategic promotional initiatives.???? Promotion & Subsidy Strategy Own and optimize subsidy allocation across vouchers, delivery fee promotions, item discounts, and merchant-funded campaigns. Partner with Commercial teams to deliver impactful co-funded promotions.???? Performance Analysis & AIMonitor campaign performance and recommend optimizations using data and AI-assisted analytics tools. Track campaign metrics, identify trends, and continuously improve campaign effectiveness.???? Cross-Functional Collaboration Work closely with Marketing, Product, Commercial, and Merchant teams to execute campaigns that deliver measurable business results.<br>What We're Looking For Bachelor's degree with 3–5+ years of experience in CRM, Growth Marketing, Marketing Campaigns, or E-commerce Operations. Hands-on experience executing in-app promotional campaigns that drive user growth and conversion. Strong understanding of the Qatar market and experience working with local merchants is preferred. Analytical mindset with experience using data to optimize campaign performance (SQL is a plus). Curious about AI technologies and enthusiastic about applying AI tools to improve marketing efficiency. Fluent in English and Arabic.<br>Why Join Keeta????? Fast-growing industry leader – Help shape customer growth for one of the region's fastest-growing food delivery platforms.???? High ownership & impact – Own campaigns that directly influence user acquisition, retention, and revenue.???? Data & AI-driven culture – Work with innovative technologies to optimize marketing performance and customer engagement.???? Collaborative environment – Join a supportive team that values learning, innovation, and professional development.

???? Welcome to Your Next Adventure!<br><br>As CRM & Growth Architect Lead, you will own the strategic and technical evolution of our CRM Martech stack, driving platform scalability, advanced personalization, and data governance across all lifecycle initiatives. You will act as the subject matter expert in Braze, managing integrations, overseeing campaign architecture, and serving as the internal bridge between CRM, Product, BI, and Engineering teams. Your work will directly impact how we engage users across verticals, optimize lifecycle KPIs, and scale automation through connected systems and data-driven logic.<br><br>This role is ideal for someone passionate about building robust CRM systems, mentoring technical CRM specialists, and leveraging the full potential of tools like Braze, Big Query, and Liquid Logic to deliver 1:1 personalized experiences at scale.<br><br>???? What You’ll Get Your Hands On<br><br>Martech Ownership & Architecture<br><br> Own the CRM Martech stack to ensure platform scalability, data compliance, and advanced feature adoption across all verticals. Serve as the internal Braze expert, overseeing strategic configuration, data mapping, SDK usage, and API integrations. Lead the governance and evolution of custom attributes, events, and tags to ensure long-term usability and consistency across teams. Collaborate with Data Engineering and BI to maintain real-time pipelines, validate Looker blocks, and enhance downstream usability. Manage all dynamic connections via Connected Content and external data sources for real-time personalization. Act as primary point of contact with Braze Customer Support for all technical escalations and ticket resolutions.<br><br>Campaign Design & Personalization<br><br> Design, build, and maintain scalable lifecycle frameworks across onboarding, reactivation, retention, and loyalty journeys. Develop reusable templates (email, in-app messages, content cards) in HTML, CSS, and Liquid to accelerate campaign velocity and maintain quality. Lead the discovery, testing, and deployment of advanced Braze modules (e.g., Content Cards, AI Catalog, Personalization Paths, Intelligent Timing, etc.). Champion data-driven targeting through predictive segmentation, dynamic audience logic, and 1:1 personalized content using Liquid and behavioral triggers.<br><br>Data Governance & Performance<br><br> Monitor and maintain the integrity of CRM data points, including custom events, attributes, tags, and conversion tracking. Define and implement forecast models to evaluate channel contribution and measure incremental impact of CRM initiatives. Support compliance efforts around opt-in flows, consent management, and data privacy policies across all channels (Push, Email, Whats App, SMS, In-App). Act as the architectural backbone of the Growth function, enabling CRM, Lifecycle, and Analytics teams to execute efficiently at scale.<br><br>Team Collaboration & Enablement<br><br> Provide second-line support for complex CRM flows, dynamic content debugging, and deliverability troubleshooting. Partner with Engineering, Product, and Data teams to prioritize CRM tech debt and plan scalable solutions. Mentor junior CRM and Automation Specialists, lead onboarding for new Martech tools, and maintain internal documentation. Contribute to cross-functional efforts to improve channel health, customer experience, and marketing velocity.<br><br>????‍♂️ The Magic You Bring<br><br> 4+ years of experience in CRM, Marketing Automation, and at least 2+ years of experience in Mar Tech roles. Deep hands-on expertise in Braze, including: Canvases, Content Cards, Currents, SDKs, Connected Content, and advanced segmentation. Fluency in HTML, CSS, Liquid, and usage of dynamic content across campaigns. Strong command of data architecture, including custom attributes, events, APIs, and real-time sync practices. Experience working with warehouse-driven CRM systems (e.g., Big Query, Snowflake) and BI tools like Looker. Familiarity with SQL, REST APIs, ETLs, and SDK event mapping. Demonstrated ability to collaborate cross-functionally with Product, Engineering, and BI. Experience with personalization and recommendation systems. Background in marketing data architecture and streaming data systems. Experience with Braze Currents, Connected Content, Content Cards, or advanced segmentation strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>As CRM & Growth Architect Lead, you will own the strategic and technical evolution of our CRM Martech stack, driving platform scalability, advanced personalization, and data governance across all lifecycle initiatives. You will act as the subject matter expert in Braze, managing integrations, overseeing campaign architecture, and serving as the internal bridge between CRM, Product, BI, and Engineering teams. Your work will directly impact how we engage users across verticals, optimize lifecycle KPIs, and scale automation through connected systems and data-driven logic.<br><br>This role is ideal for someone passionate about building robust CRM systems, mentoring technical CRM specialists, and leveraging the full potential of tools like Braze, Big Query, and Liquid Logic to deliver 1:1 personalized experiences at scale.<br><br>???? What You’ll Get Your Hands On<br><br>Martech Ownership & Architecture<br><br> Own the CRM Martech stack to ensure platform scalability, data compliance, and advanced feature adoption across all verticals. Serve as the internal Braze expert, overseeing strategic configuration, data mapping, SDK usage, and API integrations. Lead the governance and evolution of custom attributes, events, and tags to ensure long-term usability and consistency across teams. Collaborate with Data Engineering and BI to maintain real-time pipelines, validate Looker blocks, and enhance downstream usability. Manage all dynamic connections via Connected Content and external data sources for real-time personalization. Act as primary point of contact with Braze Customer Support for all technical escalations and ticket resolutions.<br><br>Campaign Design & Personalization<br><br> Design, build, and maintain scalable lifecycle frameworks across onboarding, reactivation, retention, and loyalty journeys. Develop reusable templates (email, in-app messages, content cards) in HTML, CSS, and Liquid to accelerate campaign velocity and maintain quality. Lead the discovery, testing, and deployment of advanced Braze modules (e.g., Content Cards, AI Catalog, Personalization Paths, Intelligent Timing, etc.). Champion data-driven targeting through predictive segmentation, dynamic audience logic, and 1:1 personalized content using Liquid and behavioral triggers.<br><br>Data Governance & Performance<br><br> Monitor and maintain the integrity of CRM data points, including custom events, attributes, tags, and conversion tracking. Define and implement forecast models to evaluate channel contribution and measure incremental impact of CRM initiatives. Support compliance efforts around opt-in flows, consent management, and data privacy policies across all channels (Push, Email, Whats App, SMS, In-App). Act as the architectural backbone of the Growth function, enabling CRM, Lifecycle, and Analytics teams to execute efficiently at scale.<br><br>Team Collaboration & Enablement<br><br> Provide second-line support for complex CRM flows, dynamic content debugging, and deliverability troubleshooting. Partner with Engineering, Product, and Data teams to prioritize CRM tech debt and plan scalable solutions. Mentor junior CRM and Automation Specialists, lead onboarding for new Martech tools, and maintain internal documentation. Contribute to cross-functional efforts to improve channel health, customer experience, and marketing velocity.<br><br>????‍♂️ The Magic You Bring<br><br> 4+ years of experience in CRM, Marketing Automation, and at least 2+ years of experience in Mar Tech roles. Deep hands-on expertise in Braze, including: Canvases, Content Cards, Currents, SDKs, Connected Content, and advanced segmentation. Fluency in HTML, CSS, Liquid, and usage of dynamic content across campaigns. Strong command of data architecture, including custom attributes, events, APIs, and real-time sync practices. Experience working with warehouse-driven CRM systems (e.g., Big Query, Snowflake) and BI tools like Looker. Familiarity with SQL, REST APIs, ETLs, and SDK event mapping. Demonstrated ability to collaborate cross-functionally with Product, Engineering, and BI. Experience with personalization and recommendation systems. Background in marketing data architecture and streaming data systems. Experience with Braze Currents, Connected Content, Content Cards, or advanced segmentation strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>As CRM & Growth Architect Lead, you will own the strategic and technical evolution of our CRM Martech stack, driving platform scalability, advanced personalization, and data governance across all lifecycle initiatives. You will act as the subject matter expert in Braze, managing integrations, overseeing campaign architecture, and serving as the internal bridge between CRM, Product, BI, and Engineering teams. Your work will directly impact how we engage users across verticals, optimize lifecycle KPIs, and scale automation through connected systems and data-driven logic.<br><br>This role is ideal for someone passionate about building robust CRM systems, mentoring technical CRM specialists, and leveraging the full potential of tools like Braze, Big Query, and Liquid Logic to deliver 1:1 personalized experiences at scale.<br><br>???? What You’ll Get Your Hands On<br><br>Martech Ownership & Architecture<br><br> Own the CRM Martech stack to ensure platform scalability, data compliance, and advanced feature adoption across all verticals. Serve as the internal Braze expert, overseeing strategic configuration, data mapping, SDK usage, and API integrations. Lead the governance and evolution of custom attributes, events, and tags to ensure long-term usability and consistency across teams. Collaborate with Data Engineering and BI to maintain real-time pipelines, validate Looker blocks, and enhance downstream usability. Manage all dynamic connections via Connected Content and external data sources for real-time personalization. Act as primary point of contact with Braze Customer Support for all technical escalations and ticket resolutions.<br><br>Campaign Design & Personalization<br><br> Design, build, and maintain scalable lifecycle frameworks across onboarding, reactivation, retention, and loyalty journeys. Develop reusable templates (email, in-app messages, content cards) in HTML, CSS, and Liquid to accelerate campaign velocity and maintain quality. Lead the discovery, testing, and deployment of advanced Braze modules (e.g., Content Cards, AI Catalog, Personalization Paths, Intelligent Timing, etc.). Champion data-driven targeting through predictive segmentation, dynamic audience logic, and 1:1 personalized content using Liquid and behavioral triggers.<br><br>Data Governance & Performance<br><br> Monitor and maintain the integrity of CRM data points, including custom events, attributes, tags, and conversion tracking. Define and implement forecast models to evaluate channel contribution and measure incremental impact of CRM initiatives. Support compliance efforts around opt-in flows, consent management, and data privacy policies across all channels (Push, Email, Whats App, SMS, In-App). Act as the architectural backbone of the Growth function, enabling CRM, Lifecycle, and Analytics teams to execute efficiently at scale.<br><br>Team Collaboration & Enablement<br><br> Provide second-line support for complex CRM flows, dynamic content debugging, and deliverability troubleshooting. Partner with Engineering, Product, and Data teams to prioritize CRM tech debt and plan scalable solutions. Mentor junior CRM and Automation Specialists, lead onboarding for new Martech tools, and maintain internal documentation. Contribute to cross-functional efforts to improve channel health, customer experience, and marketing velocity.<br><br>????‍♂️ The Magic You Bring<br><br> 4+ years of experience in CRM, Marketing Automation, and at least 2+ years of experience in Mar Tech roles. Deep hands-on expertise in Braze, including: Canvases, Content Cards, Currents, SDKs, Connected Content, and advanced segmentation. Fluency in HTML, CSS, Liquid, and usage of dynamic content across campaigns. Strong command of data architecture, including custom attributes, events, APIs, and real-time sync practices. Experience working with warehouse-driven CRM systems (e.g., Big Query, Snowflake) and BI tools like Looker. Familiarity with SQL, REST APIs, ETLs, and SDK event mapping. Demonstrated ability to collaborate cross-functionally with Product, Engineering, and BI. Experience with personalization and recommendation systems. Background in marketing data architecture and streaming data systems. Experience with Braze Currents, Connected Content, Content Cards, or advanced segmentation strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Guest Services and Front Desk Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Assists with energy conservation efforts by monitoring compliance during property tours.<br>Supporting Projects and Policies Related to Guest Experience and Safety<br>• Supports implementation of the customer recognition/service program, communicating and ensuring the process.<br>• Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Ensures compliance with all policies, standards and procedures.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Understands and complies with loss prevention policies and procedures.<br>Ensuring and Providing Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Maintains high visibility in public areas during peak times.<br>• Provides immediate assistance to guests as requested.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Records guest issues in the guest response tracking system.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Performs Front Desk duties in high demand times.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Public Relations Executive holds together the organizations public image. The role works with a variety of teams and departments to develop and implement strategies that promote positive perceptions of the Company or organization in the eyes of customers, clients, vendors, etc. The executive may also be responsible for managing relationships with outside agencies or contractors who provide specialized services such as marketing, advertising, media relations, etc.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Manage the organization’s social media presence by creating content, managing social media accounts, and measuring performance of posts to ensure they meet goals.</p><br> <p>Develop and execute public relations strategies, including planning events such as press conferences or social media campaigns like advertising or sponsorships.</p><br> <p>Plan and coordinate media coverage of events such as conferences or performances to ensure maximum exposure for the organization’s message.</p><br> <p>Monitor industry trends and competing companies’ activities to identify opportunities for publicity or backlash.</p><br> <p>Write press releases about Company news or other topics to promote products or services.</p><br> <p>Manage relationships with media outlets to secure coverage of Company events or products.</p><br> <p>Coordinate meetings with journalists, bloggers, and other members of the media to discuss topics of interest to their organization.</p><br> <p>Communicate directly with clients to answer questions or address concerns about products or services provided by the Company.</p><br> <p>Develop strategies to improve public awareness of an organization’s mission or goals by leveraging existing relationships with influential individuals in the community.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Exceptional written and verbal communication skills are crucial for crafting compelling messages, press releases, and engaging with the media and the public.</p><br> <p>Building and maintaining relationships with clients, media, and other stakeholders necessitates strong interpersonal skills, empathy, and the ability to work collaboratively.</p><br> <p>Proficiency in media relations involves understanding the media landscape, pitching stories, and effectively managing relationships with journalists and influencers.</p><br> <p>Given the digital era, skills in managing social media platforms, understanding analytics, and crafting engaging online content are crucial for effective PR.</p><br> <p>Organizing and executing events, press conferences, or product launches requires meticulous planning, attention to detail, and strong organizational skills.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Communication Strategies L3<br>Governance &amp; Regulations L3<br>Leadership<br>Public Relations L3<br>Quality<br>Relationship Management L3<br>Resilience<br>Stakeholder Engagement &amp; Communication L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br><p><strong><span>If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.</span></strong></p><br><br><br><p><span>HSBC Corporate Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Corporate Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.</span></p><br><br><br><p><strong><span>The Role</span></strong></p><br><br><br><p><span>HSBC’s&nbsp;Corporate &amp; Institutional Banking (CIB) – International Mid-Market (IMM)&nbsp;team in&nbsp;Qatar&nbsp;is looking for a high-performing&nbsp;Relationship Director&nbsp;to manage and grow a portfolio of internationally minded Corporates and with revenues from $100m to over $2bn. </span></p><br><br><p><span>You’ll act as a trusted advisor to clients with cross-border ambitions, connecting them to HSBC’s international network and full suite of corporate banking solutions.</span></p><br><br><br><p><strong><span>In this role you’ll be responsible for:</span></strong></p><br><br><br><ul><li><strong><span>Growing and deepening client relationships</span></strong><ul><li><span>Expand existing IMM relationships and originate <strong>new-to-bank</strong> opportunities aligned to HSBC’s international strategy.</span></li></ul></li><li><strong><span>Be a strategic advisor</span></strong><ul><li><span>Provide consultative insights to help clients navigate complex cross-border and global market dynamics.</span></li></ul></li><li><strong><span>Own the client experience</span></strong><ul><li><span>Deliver best-in-class service and act as a senior escalation point for client needs.</span></li></ul></li><li><strong><span>Drive sustainable revenue growth</span></strong><ul><li><span>Partner with product specialists (e.g., Treasury &amp; Cash Management, Trade, FX, Lending/Debt solutions) and colleagues across HSBC’s global network to increase HSBC’s share of the client’s global wallet.</span></li></ul></li><li><strong><span>Lead credit and risk discipline</span></strong><ul><li><span>Credit assessment, deal structuring, approvals support, and ongoing monitoring across the portfolio.</span></li></ul></li><li><strong><span>Manage operational, regulatory and financial crime risk</span></strong><ul><li><span>Ensure adherence to internal controls, policies, and external regulations.</span></li></ul></li><li><strong><span>Build networks and market profile</span></strong><ul><li><span>Strengthen internal connectivity and enhance HSBC’s presence in the local business community and with professional intermediaries.</span></li></ul></li></ul><br><p><strong><span>What you’ll need (minimum requirements)</span></strong></p><br><br><br><ul><li><span>Bachelor’s degree</span><span> is required to obtain a work permit.&nbsp;</span></li><li><span>10+ years’ experience</span><span> in Corporate/Commercial Banking or Financial Services with relationship management accountability.</span></li><li><span>Strong knowledge of corporate banking products: cash management, trade, FX, lending/structured solutions.</span></li><li><span>Solid credit and lending experience, including complex facilities and risk assessment.</span></li><li><span>Strong stakeholder management and ability to collaborate across product and risk teams.</span></li><li><span>Exceptional communication and influencing skills.</span></li><li><span>Client-centric mindset, commercial acumen, and ability to deliver in a fast-moving environment.</span></li></ul><br><p><span>For further details and application information please visit our careers site.</span></p><br><br><br><p><span>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.</span></p><br><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Network Relations Assistant - 12 Months <p> <strong>We're Hiring | Network Relations Assistant</strong> </p><br> <p> <strong>Location:</strong> Qatar<br> <strong>Experience:</strong> 4–8 Years</p><br> <p>We are looking for an experienced <strong>Network Relations Assistant</strong> to join a leading organization in the healthcare insurance sector. If you have strong experience in provider network management, hospital relationship management, and medical claims coordination, we'd love to hear from you.</p><br> <p><strong>Key Responsibilities:</strong><br> Manage relationships with hospitals and healthcare providers.<br> Monitor hospital payments, pending bills, shortfalls, and settlements.<br> Handle authorization, rejected claims, and reconsideration cases.<br> Coordinate reconciliation of hospital accounts and ensure timely payments.<br> Ensure provider agreements and MOUs are executed.<br> Collaborate with internal teams to resolve provider-related issues.<br> Ensure compliance with internal processes and regulatory requirements.</p><br> <p><strong>Requirements:</strong><br> 4–8 years of relevant experience in Health Insurance, TPA, or Healthcare.<br> Hands-on experience in provider network management and hospital relationship management.<br> Good understanding of medical claims, cashless claims, authorizations, and provider payments.<br> Strong communication, negotiation, and stakeholder management skills.<br> <strong>Candidates must be currently based in Qatar.</strong></p><br> <br> <br> </div>

Company Overview The Label is looking to hire reliable, organized, and responsible team members to support the daily operations of our growing retail businesses.<br>The Label is a luxury multi-brand modest fashion destination that brings together local and regional designers, with a focus on abayas, modest wear, and Khaleeji fashion.<br>II. Position Overview The E-Commerce, Shopify, CRM, AI Integration & Inventory Specialist is responsible for managing Shopify product uploads, website updates, CRM/customer data, online stock accuracy, e-commerce workflow, customer segmentation, AI/Shopify tools, and coordination between physical stock and online sales.<br>This role requires strong attention to detail, Shopify knowledge, CRM understanding, inventory coordination, and the ability to use AI tools such as Chat GPT and Claude to improve product descriptions, SEO, customer segmentation, and workflow automation.<br>III. Responsibilities and Duties Shopify & Website Management Upload products to Shopify with accurate names, descriptions, prices, sizes, colors, quantities, categories, images, and designer/brand details. Update product availability, sold-out items, pricing, images, collections, website banners, and campaign pages. Ensure all online products are presented professionally and consistently. Make sure Shopify stock matches physical stock and approved stock sheets. Coordinate with the Digital Media Specialist for product photos, edited images, banners, and campaign visuals. Check the website regularly for errors, outdated products, wrong prices, missing photos, or incorrect availability.<br>Stock & Inventory Coordination Maintain stock data related to online products. Coordinate with the Retail Manager for physical stock confirmation. Record stock availability, sold-out items, online sales, transfers, returns, and pending products. Report missing stock, quantity mismatches, or online stock errors immediately. Support monthly stock reconciliation with Retail Manager and Junior Accountant. CRM & Customer Data Manage customer data collected from POS, Shopify, e-commerce, Whats App, Instagram, and campaigns. Organize customer details including name, phone, email, purchase history, preferences, location, and source. Segment customers by VIP status, repeat purchase, designer interest, product category, campaign relevance, and inactivity. Support Whats App, email, SMS, and Klaviyo campaigns. Provide accurate customer lists to the marketing team for approved campaigns. Maintain confidentiality of customer data.<br>AI, Apps & Automation Use Chat GPT, Claude, and AI tools for product descriptions, SEO titles, product tags, collection descriptions, campaign wording, and reporting. Research Shopify apps, CRM tools, AI integrations, automation tools, and workflow improvements. Understand how AI apps can support Shopify, customer segmentation, product uploads, and customer follow-ups. Recommend tools that improve accuracy, speed, and reporting. Coordinate with management before activating or purchasing paid apps.<br>Online Order Support Confirm online order stock availability with the Retail Manager before fulfilment. Prevent overselling and incorrect online availability. Support customer order updates when needed. Coordinate with Junior Accountant if online sales invoices or payment records do not match.<br>IV. Qualifications, Skills, and Competencies The ideal candidate should have:2–4 years of experience in e-commerce, Shopify, CRM, inventory, or digital operations. Strong Shopify knowledge. Experience with CRM tools such as Klaviyo, Zoho CRM, Odoo CRM, or similar platforms. Knowledge of customer segmentation, email campaigns, Whats App campaigns, and customer data management. Strong Excel/Google Sheets skills. Experience using Chat GPT, Claude, and AI tools. Basic understanding of Shopify apps and integrations. Strong attention to detail. Experience in fashion, perfume, beauty, luxury retail, or multi-brand retail is preferred. English is required; Arabic is an advantage.<br>V. Additional Requirements Must maintain customer data confidentiality. Must not activate paid apps without approval. Must ensure online stock is accurate. Must coordinate before posting, promoting, or uploading products. Must submit weekly and monthly e-commerce/CRM reports.<br>Monthly Salary: QAR 5,000–6,000, based on experience.

<p>Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests v a Glowing, telephone, e-mail, or in person within the day from the query being received. Ensures that guest and company profiles are updated accurately, correctly and timely in PMS. Notes and follows up on guest preferences and special requests and alerts or trace to respective department is being addressed. Maintains complete knowledge of the Hotel &amp; its services (F&amp;B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Is fully conversant with accommodation features: lay-out, room type, location d cor, in room facilities and equipment. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Fills in each guest profile in Opera PMS with these comments for future stays. Maintains a thorough knowledge of the city to assist guest whenever is required (Restaurants, tourist sites etc) during the pre-calling/ pre-arrival email activity. Pre-calls all transient arriving guests in accordance with pre-calling SOP. Assemble TOP VIPs guest s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests birthdays and sends birthday online cards. Prepares the necessary information, reports, and monitors their activities throughout the day. Updates guests preference and relevant information in Opera Extend all efforts to collect guests email address, telephone number and address prior guest s arrivals. Pre research guest s profiles, status and required information in order to personalize their stay. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Escort Arriving Guests to their room and conduct rooming as per RD-FO-SOP-011. Ensures that all the departments follow the information provided in traces; guest profile notes and emails are executed. Organizes the execution of the special preferences and amenities to all guests in a timely manner. Ensures that all pertinent information is provided to (future) guests and associates. Ensures that all communication with (future) guests and associates is complete, accurate, engaging and positive. Maintains confidentiality of all guest information. Attends daily briefing and communicates all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest complaints and how they were solved. Attends designated meetings. Ensures and emphasizes prompt solutions and reporting of any guest concerns and challenges during the shift. Ensures that any challenges (Guest concerns or associate concerns) are communicated or escalated. Performs all tasks as detailed in daily task list. Maintains cleanliness and tidiness of work area at all times. Participates in related project teams. Positively impacts on the hotel revenue by up-selling techniques and pre-calling arrival activities for guests. 100% compliance with all mandatory training. Update the information of VIP arrivals for the next day and prepare the weekly one. To be sent daily around or before noon. Update Rosewood Daily report. Send the amenities catalogues to the guest according to the requests. Ensures each special program is highlighted and recognized. (SAG, Amex, Elite, Expedia, etc.) Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score. Collect preferences daily and enter into our guest profiles.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide analytical and operational support in managing employee relations matters, including investigations, disciplinary, grievance, and absence management cases, while, ensuring compliance with Company policies, procedures, employment laws, and regulations. Support line management through case analysis, reporting, and implementation of employee relations practices to maintain positive working relationships.</p><p>QatarEnergy LNG workforce is multi-national and multi-cultural environment, requiring effective communication and professional working relationships across various levels of the organization. Requires the ability to analyse employee relations cases, interpret regulations, policies and procedures and prepare reports with practical recommendations based on information gathers from multiple sources. Requires sensitivity and professionalism in handling confidential employee matters and interactions within a multi-cultural environment.</p><p>Analyse and administer employee relations documentation relating to working conditions, performance management, equal opportunities, disciplinary, employee conduct, grievance, and absence management to ensure compliance with Company procedures. Conduct investigation into grievances, harassment, absence, disciplinary cases, and absence management by interviewing concerned parties, gathering relevant information, analysing findings, and preparing investigation reports with recommendations. Coordinate implementation of approved investigation outcomes, including issuance of warning letters and related employee relations actions in line with Company procedures. Liaise with the Medical team on employee cases involving medical considerations and monitor documentation related to sick leaves and employee medical cases in accordance with Company procedures. Liaise with employees and their families in cases involving accidents, medical emergencies or fatalities and coordinate with relevant departments to ensure timely employee support and insurance related documentation. Maintain confidential employee relations case records and analyse case trends, statistical reports, warnings, and advisories to support HR management and line managers in decision making. Support delivery of employee relations awareness sessions and supervisor coaching programs relating to employee management and Company procedures. Coordinate with employees and line managers to support employee return to-work processes and ensure completion of required workflows following period of absence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in human resource management, or business administration.</p><p>6 years experience in employee relations. Experience in case management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a customer-focused Tenant Relation Specialist to manage retailer relationships, support leasing activities, and ensure an outstanding tenant experience across our retail portfolio. This is a full-time position based in Doha, Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field</p></li><li><p>3–5 years of experience in retail property management, tenant relations, or customer service</p></li><li><p>Experience coordinating with retail tenants and internal departments</p></li><li><p>Familiarity with lease administration and retail operations</p></li><li><p>Excellent communication and relationship management skills</p></li><li><p>Proficiency in Microsoft Office applications</p><br></li></ul><p><strong> SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Experience managing tenant relationships and resolving operational concerns</p></li><li><p>Capable of coordinating fit-out activities, lease documentation, and store openings</p></li><li><p>Adept at monitoring tenant compliance with operational standards</p></li><li><p>Effective communication and conflict resolution skills</p></li><li><p>Ability to maintain accurate records and operational reports</p></li><li><p>Customer-focused approach with strong organizational capability</p></li><li><p>Excellent coordination with leasing, operations, and facilities teams</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive Network Relations Assistant to support provider network management, hospital relationship coordination, payment monitoring, and network operations within the medical insurance sector. This is a full-time position based in Doha, Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Business Administration, Healthcare Management, Insurance, or a related field</p></li><li><p>4–8 years of professional experience, preferably within medical insurance, healthcare administration, provider relations, or network management</p></li><li><p>Experience coordinating with hospitals, clinics, healthcare providers, and internal stakeholders</p></li><li><p>Exposure to provider network operations, healthcare claims, or insurance processes is preferred</p></li><li><p>Familiarity with regulatory and compliance requirements within the healthcare or insurance industry</p></li><li><p>Proficiency in Microsoft Office applications and reporting tools</p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Experience managing provider relationships and maintaining effective hospital network engagement</p></li><li><p>Capable of monitoring hospital payments, settlements, and reconciliation activities</p></li><li><p>Adept at coordinating authorization-related matters, claim reconsiderations, and payment follow-ups</p></li><li><p>Effective negotiation and stakeholder management skills when dealing with healthcare providers</p></li><li><p>Proficiency in tracking operational KPIs, documentation, and reporting requirements</p></li><li><p>Strong attention to detail with the ability to maintain accuracy across multiple activities</p></li><li><p>Excellent communication, interpersonal, and time management capabilities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a proactive Tenant Relation Specialist to manage commercial tenant relationships, support lease administration, and deliver exceptional customer service throughout the tenant lifecycle. This is a full-time position based in Doha, Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Business Administration, Real Estate, or a related field</p></li><li><p>3–5 years of experience in commercial property management or tenant relations</p></li><li><p>Experience managing commercial leases and tenant communications</p></li><li><p>Knowledge of property management practices and customer service standards</p></li><li><p>Strong administrative and coordination skills</p></li><li><p>Proficiency in Microsoft Office applications</p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Experience managing commercial tenant enquiries and relationship management</p></li><li><p>Ability to coordinate lease documentation and renewal processes</p></li><li><p>Capable of resolving tenant concerns through effective communication</p></li><li><p>Strong organizational and documentation management skills</p></li><li><p>Effective collaboration with operations, leasing, and finance teams</p></li><li><p>High attention to detail and service quality</p></li><li><p>Ability to manage multiple priorities within established timelines</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<p><span ><b>Your Role:</b></span></p><p>Associate Housing Support</p><ul><li>accommodation allocation and ensure alignment with associate entitlements</li><li>Maintain accurate housing records, including occupancy and room assignments</li><li>Conduct routine inspections of housing facilities to ensure cleanliness, safety, and maintenance standards</li><li>Coordinate with maintenance and housekeeping teams to resolve issues in a timely manner</li><li>Monitor associate housing facilities (rooms, gym, pool, common areas) to ensure safety and proper upkeep</li><li>Track and report maintenance requests, incidents, and associate concerns</li><li>Support associate engagement initiatives and assist in feedback collection</li><li>Assist in monitoring housing inventory and report discrepancies</li><li>Ensure timely reporting and follow-up of housing-related issues.</li><li>Monitor daily room readiness and ensure new joiner accommodations are prepared prior to arrival (cleaning, setup, key allocation)</li><li>Enforce housing rules and community standards, addressing non-compliance in a fair and consistent manner</li><li>Support conflict resolution between associates within housing to maintain a positive living environment</li><li>Conduct spot checks on housekeeping standards in rooms and common areas to ensure consistency</li><li>Coordinate pest control, deep clean schedules, and preventive maintenance programs</li><li>Track recurring maintenance issues and escalating for long-term corrective actions</li><li>Support emergency response procedures within housing (fire drills, evacuations, incident handling)</li><li>Monitor utility consumption trends (water, electricity) and report irregularities</li><li>Ensure availability and tracking of keys, access cards, and security controls within housing</li><li>Assist in onboarding associates by providing housing orientation and guidelines</li><li>Assist in the associate offboarding process, including coordination of housing check-out, transportation arrangements, and clearance procedures to ensure a smooth and compliant exit</li></ul><p>Associate Transportation</p><ul><li>Assist in coordinating daily transportation schedules and routes for associates</li><li>Monitor transportation services to ensure punctuality and reliability</li><li>Maintain records of schedules, usage, and incidents</li><li>Ensure vehicles are clean, safe, and ready for operation</li><li>Report delays, complaints, or service issues and support resolution</li><li>Gather associate feedback to support service improvement</li><li>Monitor daily attendance vs. transport usage to optimize routes and capacity planning</li><li>Assist in adjusting transportation schedules based on operational changes, peak hours, or special requirements</li><li>Verify driver attendance, grooming standards, and professionalism</li><li>Conduct random checks on driver compliance with safety procedures and company standards</li><li>Assist in managing transportation disruptions (vehicle breakdowns, delays, emergencies) and arrange alternatives promptly</li><li>Monitor cleanliness and hygiene standards inside vehicles</li><li>Coordinate transport arrangements for new joiners, leavers, and special assignments</li><li>Assist in implementing transportation efficiency initiatives (route optimization, ride sharing)</li><li>Maintain emergency contact lists and ensure communication channels are active for transport coordination</li></ul><p>Associate Dining</p><ul><li>Oversee the daily operations of the associate dining facility, ensuring a clean, organized, and welcoming environment for all associates</li><li>Ensure food quality, presentation, and service standards are consistently maintained in line with company guidelines and hygiene regulations</li><li>Monitor and manage food, beverage, and pantry inventory, ensuring timely replenishment and minimizing waste</li><li>Coordinate with kitchen and stewarding teams to ensure smooth service flow and adherence to health, safety, and sanitation standards</li><li>Conduct regular inspections of dining areas, equipment, and storage to ensure cleanliness, functionality, and compliance with food safety standards</li><li>Supervise and guide dining attendants, ensuring proper staffing levels, task allocation, and high service performance</li><li>Maintain accurate records of inventory, consumption, and operational activities</li><li>Monitor and control dining-related costs and expenses, ensuring budget adherence and identifying opportunities for cost efficiency</li><li>Address associate feedback, concerns, and suggestions to continuously enhance the dining experience</li><li>Support menu planning and variety initiatives in collaboration with culinary teams to meet associate preferences and dietary needs</li><li>Ensure compliance with health, safety, and hygiene regulations, including proper food handling and storage practices</li><li>Plan and support associate engagement activities related to dining, promoting a positive and inclusive environment</li><li>Prepare and submit regular reports (monthly) on dining operations, including usage, costs, feedback, and improvement initiatives</li></ul><p>Service Excellence &amp; Team Supervision</p><ul><li>Ensure that the associate dining facility, associate housing, and transportation services deliver high-quality experiences aligned with the hotel s brand standards and associate well-being</li><li><br></li></ul><p>Standard Responsibilities</p><ul><li>Comply and adhere to the Rosewood company policies.</li><li>Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>Is always a brand ambassador and ensures brand integrity and clarity are always maintained.</li><li>Model the company s culture, vision, mission and core values always.</li><li>Keep abreast of newest trends and innovations in the hospitality industry and within Talent &amp; Culture.</li><li>Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources.</li><li>Take a proactive approach to administration, coordination of activities and anticipating potential opportunities.</li><li>Maintain effective communication within the department and ensure that the Talent &amp; Culture Leaders are kept well informed of any problems/queries that have arisen.</li><li>To attend any department training sessions and/or meetings required.</li><li>To liaise with other departments to ensure good communication and offer support.</li><li>To be fully conversant with the Rosewood Doha s Guidebook and T&amp;C Policies &amp; Procedures.</li><li>Supports the hotel operation in times of demand.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>