وظائف إدارة علاقات العملاء

<p><strong>Job Overview</strong></p><p>We are seeking a proactive and organized Office Management Assistant to join our team in Al Rayyan, Qatar.&nbsp;</p><p>This entry-level role is ideal for individuals with a 3-year Diploma seeking to develop a foundation in office administration and facilities coordination.&nbsp;</p><p>The successful candidate will support daily office operations, assist with administrative tasks, and contribute to a smooth, professional, and welcoming work environment.</p><p>&nbsp;</p><p><strong>About the Company</strong></p><p>Our company is a dynamic organization based in Al Rayyan, Qatar, focused on delivering high-quality services and solutions to our clients.&nbsp;</p><p>We value teamwork, efficiency, and a commitment to excellence.&nbsp;</p><p>The Office Management Assistant will play a vital role in maintaining organized operations that enable colleagues to perform at their best.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and direct them to appropriate staff or departments, ensuring a warm and professional first impression.</li><li>Manage front desk activities, including answering phones, routing calls, and handling inquiries in a courteous manner.</li><li>Coordinate meeting room bookings, prepare materials, and assist with setup and teardown for meetings.</li><li>Assist with daily administrative tasks such as filing, data entry, photocopying, scanning, and document management.</li><li>Maintain and replenish office supplies, monitor inventory, and liaise with vendors as needed.</li><li>Support facilities-related tasks such as coordinating maintenance requests and ensuring common areas are clean and orderly.</li><li>Support HR and onboarding activities, including preparing welcome packets and assisting new hires with basic administrative tasks.</li><li>Assist with travel arrangements, expense reporting, and basic bookkeeping support as required.</li><li>Ensure compliance with company policies and procedures and maintain confidential information with discretion.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Diploma (3 years) or equivalent qualification; entry-level with 1–2 years of relevant experience preferred.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic office software.</li><li>Strong communication skills in English; knowledge of Arabic is a plus.</li><li>Excellent organizational and multitasking abilities with strong attention to detail.</li><li>Professional appearance and a customer-service-oriented mindset.</li><li>Ability to manage time effectively, prioritize tasks, and work independently as well as as part of a team.</li><li>Basic understanding of office equipment and facilities management principles is desirable.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Administrative support</li><li>Customer service</li><li>Communication and interpersonal skills</li><li>Organizational and time-management skills</li><li>Problem-solving and adaptability</li><li>Vendor coordination and office supply management</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive salary and benefits package aligned with local market standards</li><li>Health insurance and paid time off in accordance with Qatar labor laws</li><li>Professional development opportunities and on-the-job training</li><li>A supportive team environment with opportunities for career growth</li></ul>

About the Institute<br><br>The Doha Institute for Graduate Studies (DI) was established in Qatar in 2015 as an independent institution for graduate studies, based in Doha. The Institute offers Master's and PhD programs across two schools: the School of Social Sciences and Humanities, and the School of Economics, Administration, and Public Policy. It adopts Arabic as the primary language of instruction and research, with proficiency in English required. The Institute works to train researchers capable of contributing to knowledge production according to international standards, professionals equipped with advanced skills in their fields, and leaders capable of responding to the needs of the Arab world in sustainable development and intellectual and social advancement. The Institute adopts the integration of education and learning with scientific research, considering interdisciplinary approaches and placing students at the center of the educational process. It provides its affiliates with academic freedom, while emphasizing values of integrity and professionalism.<br><br>About the Program<br><br>As part of the School of Economics, Administration, and Public Policy, the Master of Public Administration program—accredited by NASPAA—works to prepare and qualify students to join the labor market and assume managerial positions in government and non-governmental institutions. The program focuses on the principles of equity, effectiveness, and diversity in its curricula and in the process of recruiting students and faculty. The program also seeks to graduate promising administrative professionals and experts who possess technical and managerial skills, in addition to promoting research and scientific production in both Arabic and English, which contributes to enriching the field of public affairs.<br><br>Job Summary / Purpose of the Position<br><br>The School of Economics, Administration, and Public Policy announces the opening of applications for the position of Professor of Practice in Public Administration. The position aims to attract a high-level professional leader or practitioner-academic, possessing extensive leadership experience and a distinguished record in public administration, public policy, governance, public sector management, and the development of public institutions and services, or related fields.<br><br>The Professor of Practice plays a pivotal role in bridging academic knowledge with actual practice in public sector institutions, particularly in teaching and qualifying executive students and those with professional experience. The candidate is expected to employ their practical experience in education through real-life case studies, simulations, practical workshops, policy formulation, analysis of institutional and administrative problems, and dealing with real challenges facing public institutions.<br><br>The Professor of Practice is also expected to contribute to strengthening the program's relationship with government and public institutions, developing partnerships with them, engaging leaders and practitioners in the educational process, developing executive education and capacity-building programs, and contributing to initiatives and projects related to public sector development, enhancing institutional efficiency, and improving policy implementation and the quality of public services.<br><br>The program welcomes candidates whose excellence is based on high-level leadership and professional experience in government or public institutions, international organizations, or related professional fields, as well as academics who combine scientific excellence with extensive practical experience.<br><br>Main Duties<br><br>Teaching practical courses at the graduate and executive education levels using real-life case studies, simulations, workshops, problem-solving exercises, and other experiential learning methods that connect theoretical knowledge to actual practice. Training students on practical tools for policymaking and public administration, including policy formulation, memoranda and policy papers, strategic planning, program and project design, implementation plans, institutional analysis, stakeholder management, and performance management and evaluation. Supervising capstone projects, consulting and applied projects, and applied research, particularly those implemented in cooperation with government agencies and public institutions. Engaging government leaders, policymakers, and practitioners in the educational process through lectures, workshops, policy labs, simulations, and applied projects. Building and strengthening effective institutional partnerships with ministries, government agencies, public institutions, international organizations, and relevant professional bodies in Qatar, the Gulf countries, and the Arab region. Developing and contributing to executive education, professional training, and capacity-building programs that respond to the needs of public institutions, leaders, and employees in the public sector. Participating in projects and initiatives for the development and modernization of the public sector, including institutional and administrative reform, capacity development, governance, policy implementation, government digital transformation, enhancing institutional performance, and improving the quality and efficiency of public service delivery. Working with partners in the public sector to identify actual problems and challenges that can be turned into applied projects, capstones, case studies, or executive training and development activities. Developing original applied case studies and teaching materials based on the experiences of institutions in Qatar, the Gulf, and the Arab region, contributing to building applied knowledge relevant to the regional context. Contributing to the intellectual and professional activity of the program through applied research, policy papers, professional reports, case studies, and participation in public debate or academic research, depending on the candidate's background and experience. Actively participating in curriculum development, mentoring and advising students, program development, committees, and the academic and institutional life of the School and the Institute.<br><br>Qualifications, Experience, and Skills:<br><br>Applicants must possess a distinguished professional and leadership record that embodies the nature of the Professor of Practice position, and the ability to translate practical experience into high-level applied education and training, and effectively connect the program with public sector institutions.<br><br>Hold a PhD in Public Administration or a related field, or an advanced professional degree such as a DPA, or possess an exceptional record of high-level professional and leadership experience and achievement, along with academic or intellectual involvement appropriate to the nature of the Professor of Practice position. Possess advanced leadership experience in government, public administration, public sector management, policy formulation and implementation, institutional development and administrative reform, public services, governance, international organizations, or related fields. Have a clear record of professional achievement and impact, such as leading major public institutions or programs, contributing to the design and implementation of public policies, leading institutional reform and development operations, improving public services, or providing advice to decision-makers and senior leadership. Capable of translating their professional experience into effective executive and applied education through case studies, simulations, policy exercises, applied projects, and experiential learning methods. Capable of training and supervising students in the areas of policy formulation, implementation, strategic planning, institutional development, program and project management, evaluation, and addressing practical problems in the public sector. Possess strong professional networks and a proven ability to build partnerships with ministries, government agencies, public institutions, and international organizations. Capable of developing executive education, training, and capacity-building programs directed at the public sector. Possess a record of research and scientific publication appropriate to their academic background, or a distinguished record of intellectual and applied contributions, such as policy papers, government reports, institutional strategies, case studies, and major projects and consultancies. Capable of developing externally funded projects, partnerships, and training or applied research programs that enhance the program's relationship with the public sector. Proficient in Arabic and capable of working efficiently in English. Capable of enhancing the program's regional and international presence through professional excellence, influence in policy and practice, professional networks, and applied knowledge production or academic research.<br><br>Requirements:<br><br>A detailed curriculum vitae. A copy of the PhD certificate. A letter explaining the motivation for applying for the vacancy. A letter explaining the philosophy of teaching and supervision. Attachments proving teaching experience (such as course descriptions and student evaluations of the course) if the candidate holds a teaching position. Copies of published research or research in progress. A letter explaining the applicant's research achievements and/or current research plan. Names and contact information for three references to provide letters of reference and recommendations. Additional materials may be requested at a later stage.<br><br>Additional Notes:<br><br>The Institute is committed to providing equal employment opportunities. The Institute encourages female researchers to apply for positions. Applications will be reviewed and considered as soon as they are received until available vacancies are filled. Please attach all required documents for application via the career page on the Institute's website. For more information and details about the Doha Institute for Graduate Studies, please visit the website www.dohainstitute.edu.qa.<br><br>Please contact seapp.dean@dohainstitute.edu.qa in case of any further questions regarding the job vacancy.<br><br>Only shortlisted candidates will be contacted.<br><br>Application Deadline:<br><br>The advertisement closes at the end of the working day on 15-Dec-26

About the Institute<br><br>The Doha Institute for Graduate Studies (DI) in Qatar was established in 2015 as an independent institution for graduate studies, based in Doha. The Institute offers Master's and Doctoral programs across two schools: the School of Social Sciences and Humanities, and the School of Economics, Administration, and Public Policy. It adopts Arabic as the primary language for study and research, with a requirement for proficiency in English. The Institute works to prepare researchers capable of contributing to knowledge production according to international standards, professionals equipped with advanced skills in their disciplines, and leaders capable of responding to the needs of the Arab world in sustainable development and intellectual and social advancement. The Institute adopts the integration of teaching and learning with scientific research, taking into account the interdisciplinary nature of studies and the centrality of students in the educational process. It provides its members with academic freedom while emphasizing the values of integrity and professionalism.<br><br>About the Program<br><br>As part of the School of Economics, Administration, and Public Policy, the NASPAA-accredited Master of Public Administration (MPA) program prepares and qualifies students to enter the job market and assume managerial positions in governmental and non-governmental institutions. The program focuses on the principles of equity, effectiveness, and diversity in its curriculum and in its recruitment of students and faculty members. The program also seeks to graduate promising administrative professionals and experts who possess technical and administrative skills, in addition to promoting research and scientific production in both Arabic and English, contributing to the enrichment of the field of public affairs.<br><br>Job Summary/Purpose<br><br>The School of Economics, Administration, and Public Policy invites applications for a faculty position in Public Administration at the rank of Assistant, Associate, or Full Professor.<br><br>The program seeks to attract researchers with a strong, coherent, and internationally oriented research agenda in the fields of public administration, public sector, governance, public policy, public sector reform, or related areas, with clear excellence in quantitative and empirical research.<br><br>The successful candidate will actively contribute to enhancing the program's research output, its international scientific presence, supervising Master's and Doctoral students, and developing the program's research environment and culture. Research addressing contemporary challenges facing the public sector and governance, especially in the Arab region and in comparative frameworks, is of particular interest.<br><br>Proficiency in Arabic is required, along with the ability to teach, research, and communicate academically and efficiently in English.<br><br>Key Responsibilities<br><br>Develop and maintain an active and ambitious research agenda in the fields of public administration, public sector management, governance, public policy, or related fields. Produce and publish high-quality research in recognized, peer-reviewed international scientific journals. Teach graduate courses in statistics, quantitative research methods, and applied data analysis, in addition to specialized courses in the candidate's areas of expertise. Supervise Master's and Doctoral students. Develop an ongoing research path that includes projects and papers in progress, and seek competitive external research funding. Contribute to collaborative and interdisciplinary research within and outside the Institute, including research that uses data relevant to Qatar, the GCC countries, and the Arab region. Participate actively in research seminars, conferences, workshops, and other scientific activities that enhance the international research presence and reputation of the program. Contribute to curriculum and program development, serve the program, the school, and the Institute, and participate in academic and institutional life.<br><br>Qualifications, Experience, and Skills:<br><br>Applicants must:<br><br>Hold a PhD in Public Administration, Political Science, or a related field. Possess a record of high-quality scientific publications commensurate with the required academic rank. Have the ability and willingness to teach statistics, quantitative research methods, and applied data analysis at the graduate level, alongside specialized courses in public administration. Have a strong record or potential to obtain competitive external research funding and develop collaborative research projects. Be capable of supervising Master's and Doctoral students, particularly those conducting empirical and quantitative research, and contributing to the development of a strong research environment at the graduate level. Be proficient in Arabic and capable of researching, teaching, and communicating academically and efficiently in English. Be able to contribute to enhancing the international research presence and reputation of the program through scientific publication, participation in conferences, research networks, academic collaboration, and scientific leadership.<br><br>Requirements:<br><br>Detailed CV. Copy of the PhD certificate. Cover letter explaining the motivation for applying to the job vacancy. Statement of teaching and supervision philosophy. Attachments proving teaching experience (such as course descriptions and student evaluations) if the candidate holds a teaching position. Copies of published research or research in progress. Statement explaining the applicant's research achievements and/or current research plan. Names and contact information of three referees to provide recommendation letters. Additional materials may be requested at a later stage.<br><br>Additional Notes:<br><br>The Institute is committed to providing equal employment opportunities. The Institute encourages female researchers to apply for vacancies. Applications will be reviewed and considered as soon as they are received until the available vacancies are filled. Please attach all required documents for application through the jobs page on the Institute's website. For more information and details about the Doha Institute for Graduate Studies, please visit the website www.dohainstitute.edu.qa.<br><br>Please contact seapp.dean@dohainstitute.edu.qa if you have any further questions about the job vacancy.<br><br>Only shortlisted candidates will be contacted.<br><br>Application Deadline:<br><br>The advertisement closes at the end of the working day on: 15-Dec-26

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions <br> <span>A. Shareholder &amp; Financial</span><ul><li><p><span>Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers.</span></p><br></li><li><p><span>Analyze external and internal market factors and ensure they are reflected in business planning.</span></p><br></li><li><p><span>Support the implementation of KPIs and best practices.</span></p><br></li><li><p><span>Promote cost efficiency, productivity, and effective resource utilization.</span></p><br></li><li><p><span>Exercise delegated authority responsibly and monitor its implementation.</span></p><br></li><li><p><span>Contribute to achieving the Bank’s financial objectives through effective business management. </span></p><br></li></ul><span>B. Customer (Internal &amp; External)</span><ul><li><p><span>Create frameworks and systems that enable teams to deliver on commitments.</span></p><br></li><li><p><span>Foster a customer-centric culture and ensure high service standards.</span></p><br></li><li><p><span>Assist customers with product-related inquiries and provide appropriate solutions.</span></p><br></li><li><p><span>Maintain service level agreements (SLAs) with internal stakeholders.</span></p><br></li><li><p><span>Build strong relationships with internal departments and external partners.</span></p><br></li><li><p><span>Provide timely and accurate information to auditors, compliance, risk, and control functions. </span></p><br></li></ul><span>C. Internal (Processes, Products &amp; Regulatory)</span><ul><li><p><span>Assist in developing and implementing the Domestic Retail Branches strategy.</span></p><br></li><li><p><span>Ensure branch business plans are delivered within approved budgets and timelines.</span></p><br></li><li><p><span>Drive market share growth and sustainable profitability across the branch network.</span></p><br></li><li><p><span>Lead the annual budgeting process and monitor branch performance against targets.</span></p><br></li><li><p><span>Develop revenue, volume, and profit targets in coordination with senior management.</span></p><br></li><li><p><span>Prepare performance reports on products, services, and branch profitability.</span></p><br></li><li><p><span>Promote customer-focused service and operational efficiency across branches.</span></p><br></li><li><p><span>Drive business growth through sales management, business development, and strategic initiatives.</span></p><br></li><li><p><span>Ensure compliance with QNB policies, procedures, and regulatory requirements.</span></p><br></li><li><p><span>Collaborate with Regional Managers to improve branch performance and customer acquisition.</span></p><br></li><li><p><span>Monitor sales targets, customer retention initiatives, and manpower requirements.</span></p><br></li><li><p><span>Maintain confidentiality of sensitive business information.</span></p><br></li><li><p><span>Lead, coach, develop, and evaluate direct reports and team performance. </span></p><br></li></ul><span>D. Learning &amp; Knowledge</span><ul><li><p><span>Lead continuous improvement initiatives and encourage innovation.</span></p><br></li><li><p><span>Promote knowledge sharing and adoption of industry best practices.</span></p><br></li><li><p><span>Support employee development and professional growth.</span></p><br></li><li><p><span>Stay updated with developments in banking and financial services.</span></p><br></li><li><p><span>Conduct regular performance discussions and provide coaching and guidance. </span></p><br></li></ul><span>E. Legal, Regulatory &amp; Risk Framework Responsibilities</span><ul><li><p><span>Ensure compliance with all legal, regulatory, and internal policy requirements.</span></p><br></li><li><p><span>Support AML, CTF, sanctions, fraud prevention, and data protection frameworks.</span></p><br></li><li><p><span>Adhere to the Three Lines of Defence risk management model.</span></p><br></li><li><p><span>Support operational risk management, incident reporting, and remediation processes.</span></p><br></li><li><p><span>Complete mandatory training and maintain required professional competence.</span></p><br></li><li><p><span>Ensure fair customer outcomes in accordance with conduct risk policies.</span></p><br></li></ul><span>F. Other Responsibilities</span><ul><li><p><span>Maintain the highest standards of data protection and confidentiality.</span></p><br></li><li><p><span>Safeguard customer and Bank information and disclose it only on a need-to-know basis.</span></p><br></li><li><p><span>Uphold QNB’s professional standards and market reputation.</span></p><br></li><li><p><span>Perform any additional duties assigned by management from time to time. </span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</span></p><br></li><li><p><span>At least 8 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Awareness of branch customer relationship practices and regulations.</span></p><br></li><li><p><span>Full knowledge and experience in handling customers’ portfolio</span></p><br></li><li><p><span>Full banking knowledge for liabilities and assets products and their implementations</span></p><br></li></ul> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be primarily responsible for providing effective support to the SME Sales team. His key role includes, but is not limited to the following:Proactively marketing solicitation of SME relationships for both Assets & Liabilities. Ensure implementation of a marketing plan as per agreed objectives. Ensure quality of portfolio is satisfactory Act as one-stop solution for all such customers’ requests / needs. Managing & developing existing & new relationships within the delegated authority and in accordance with QNB credit policies and procedures. Closely work with his senior team members to develop and expand the bank’s corporate business from existing corporate customers and new relationships in line with the bank’s strategy. Prepare credit proposals, starting from negotiation stage with the customers until limit booking. Coordinate with other departments to ensure smooth operations of the accounts.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Provide inputs to his line manager in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the SME segment. Proactively support his line manager in the development of Key Performance Indicators for the purpose of systematic performance monitoring and quality measurement of the department’s function, customer portfolio development and the monitoring of achievements. Ensure proper monitoring and achievement of Key Performance Indicators on periodic basis. Ensure upholding and monitoring full compliance with prevailing best corporate banking practices. Implements KPI’s and best practices for Senior Manager SME Relationship Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Customer (Internal & External): Be highly responsive to customers’ needs & ensure client satisfaction Ensure high quality of portfolio in order to avoid direct credit losses. Act as the single point of contact for servicing all needs/ queries Provide input to his line manager to support the development of tailored product solutions for QNB SME clients Build and maintain strong and effective relationship with all other related departments and sections to ensure timely processing and resolution of the needs/ queries of the SME customer base including any related operational issues and thereby facilitate achievement of the Group’s goals/ objectives. Service the needs / queries of the customers under the team’s portfolio. Liaise with customers for their day-to-day banking requirements Ensure customers are well informed of their facilities and other matters To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Implement marketing plan to identify corporate relationships. Monitor credit quality of the portfolio for risk recognition. Provide timely and accurate information to the internal auditors and the Compliance function as and when required on the SME customer base. Prepare periodic Management and Business Information reports. Maintain good understanding of the existing credit policy of the bank. Develop good understanding of QNB SME product offering Focus on managing relationships: Act as key point of contact for SME clients in the portfolio Directly responsible for handling corporate borrowing portfolio growth, quality and profitability Proactively review the financial situation of clients and provide advice on product solutions for their banking needs Strengthen existing relationships with clients in the portfolio through regular visits Develop and manage on day-to-day basis existing relationships to meet assigned financial and nonfinancial targets, in compliance with established QNB credit policies, procedures and standards. Target prospect corporate customers and explore new business opportunities to meet assigned financial and non-financial targets, in compliance with established QNB credit policies, procedures and standards. Process new credit applications, renewals and any other requests for new and existing customers in coordination with his senior team members, while addressing adequately all relevant and risk factors and latest developments in the industry, market and business Liaise with other departments within the bank for customers’ transactions. Maintain high credit documentation standards, Obtain all requisite facility and account documentation to ensure each customer’s file is current with valid legal documentation to secure / protect the Bank's interests. Gather all relevant information required to make credit decisions Develop understanding of the SME banking market in Qatar, identifying key trends, regulations, clients’ needs and the activities of competitors Learning & Knowledge: Planning, organizing and controlling, prioritizing and planning work activities, using time efficiently. Possess a good knowledge of corporate banking products, legal, documentation & regulatory requirements Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate (Bachelor) preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration (related field of study), [“Masters preferred.”] At least 8 years of relevant experience, preferably within a highly rated international bank. Excellent oral and written communication skills (including report writing) in English and Arabic. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organising, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Decision making skills. Problem solving skills. Good track record in sales and client service . Awareness of risk management concepts and practices. Good knowledge of SME banking products.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Lead complex, cross-functional engagements and drive client expansion in the customer area of the client. Define and sell solutions aligned to client's business objectives. Build and lead teams that combine capabilities and working models (consulting, operations, agency) to successfully deliver solutions. Address delivery challenges to achieve service level agreements and improve client satisfaction. Builds relationships across the C-suite acting as account manager and strategic business advisor, having a deep understanding of client's industry challenges in the customer space.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will be responsible for proactively managing QNB Group’s selected Corporate Banking portfolio, Branches and affiliates (the “Selected Portfolio”) in order to achieve the function’s set targets for revenue, profit, profitability and volumes, in compliance with established QNB Group credit policies, procedures, standards, regulatory requirements and best international market practice.</p><br><p>The individual will also be involved in the formulation of corporate branch strategies and the implementation of the GCIB initiatives (including GWB and GAM) across his portfolio. As well as, identify potential new business opportunities for other business area functions or branches within the QNB Group, aligned to the approved Global Account Management concept and co-ordinate with them to facilitate Group synergies and cross selling of products and services. To improve QNB’s profitability, revenue generation as well as service and delivery enhancement, in order to ensure that clients banking’ needs are comprehensively identified and efficiently met, within the QNB Group, on a priority basis.</p><br> <br> <br><br> Main Responsibilities <br> <ul><li><p>Ensure implementation of the strategies and plans to achieve all volume, revenue, and profit targets for the Selected Portfolio function.</p><br></li><li><p>Support the EVP International Corporate in the development of Key Performance Indicators for the systematic performance monitoring, quality measurement and performance evaluation of the Selected Portfolio function</p><br></li><li><p>Meet target budgets for Selected Portfolio’s client relationships comprising assets and liability product sales and profits for the Selected Portfolio function, in accordance with QNB’s overall corporate budget and strategy.</p><br></li><li><p>Coordinate periodically between Selected Portfolio, Group’s corporate branches network and subsidiaries to review financial performance and ensure achievement of budget and financial objectives</p><br></li><li><p>Implements KPI’s and best practices for International Corporate Relationship Management.</p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br></li><li><p>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br></li><li><p>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</p><br></li><li><p>Coordinate and liaise activities with international and regional Branches, Retail, Treasury and Head Office support functions including but not limited to GSF and GTB, QNB Capital and QNBFS (“QNB Functions”) to provide support and cross selling opportunities intra QNB Group departments, units and functions.</p><br></li><li><p>Ensure provision of a focal ‘one point of contact’ to Selected Portfolio of clients and ensure superior customer service and a customer friendly approach to proactively meet their needs and resolve their queries.</p><br></li><li><p>Assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br></li><li><p>Maintain, develop and enhance core bank relationships with the existing clients as well as identify, market and build effective new bank relationships.</p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br></li><li><p>Build and maintain strong and effective relationships with QNB Functions in order to achieve the QNB Group’s goals and objectives, including cross-selling targets.</p><br></li><li><p>Provide timely and accurate information to the external and internal auditors and the Group’s compliance function when required.</p><br></li><li><p>Implement the approved corporate banking strategy within the function to achieve and exceed the business objectives.</p><br></li><li><p>Maintain, conduct and ensure that activities of the Selected Portfolio comply with regulatory policies and procedures and best market practice.</p><br></li><li><p>Manage, coach and motivate the team of Selected Portfolio’s VPs, AVPs, Managers and Associates to maintain and improve service quality and ensure that the Selected Portfolio meets their set financial and non-financial targets.</p><br></li><li><p>Continuously monitor, manage and evaluate the Selected Portfolio credit profile to ensure targets are met and any necessary corrective measures are implemented on a timely basis, as required. The portfolio should be managed in accordance within the Bank’s prescribed risk management parameters.</p><br></li><li><p>Review, conduct due diligence and credit assessment, and recommend approval of credit proposals to the relevant approving authority.</p><br></li><li><p>Ensure each VP International Corporate Relationship management has a balanced portfolio and continuously monitor to ensure that each portfolio is destined to achieve its set target and, if appropriate, take corrective action to redirect portfolio management if there is insufficient progress towards the achievement of its set target.</p><br></li><li><p>Provide technical expertise and guidance to Selected Portfolio’s VPs and AVPs to ensure their credit proposals adequately address all relevant risk factors and meet minimum acceptable standards.</p><br></li><li><p>Monitor / develop the Selected Portfolio function’s database ensuring that function personnel perform sales activity in accordance with incumbent’s directives and timely update the database of client contacts.</p><br></li><li><p>Perform / assign function personnel to systematically visit client premises, conduct meetings and prepare / deliver presentations.</p><br></li><li><p>Ensure that all requisite facility and account documentation are collected by function personnel and are timely transferred for credit review and safe custody.</p><br></li><li><p>Ensure all necessary procedures are in place to identify and timely report any customer related negative developments and early signals regarding potentially problematic accounts / relationships and ensure that suitable remedial action is taken by function personnel.</p><br></li><li><p>Ensure that function’s personnel perform cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with QNB Functions.</p><br></li><li><p>Supervise the roll-out of conventional corporate banking products targeted to Selected Portfolio clients.</p><br></li><li><p>Develop and maintain professional relationships with key managers of existing and potential clients to provide a broader range of communication, service consistency and proactive response to client’s needs.</p><br></li><li><p>Work in liaison with Group Communications and the Marketing &amp; Product Management Unit to devise Selected Portfolio specific marketing strategies, client target lists etc. to defend and increase QNB’s current market share.</p><br></li><li><p>Track and report on transaction volumes, budget performance and client-wise overall portfolio profitability and periodically report to EVP International Corporate and to other executive management of the Group to assess the performance of the Selected Portfolio customer base, as requested.</p><br></li><li><p>Recommend all administrative operational aspects of unit personnel (e.g. leave schedule, training, appraisal etc.) in accordance with established HR policies and procedures.</p><br></li><li><p>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.</p><br></li><li><p>Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br></li><li><p>Continuous Improvement:</p><br></li></ul><ol><li><p>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br></li><li><p>Identify and encourage people to adopt practices better than the industry standard.</p><br></li><li><p>Continuously encourage and recognize the importance of thinking out-of-the-box within the team.</p><br></li></ol> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>University graduate preferably with a Major in in the banking industry, preferably with local / gulf / regional responsibility (dependent on the portfolio coverage) experience. Masters preferred</p><br></li><li><p>At least 15 years’ experience of relevant experience, preferably within a highly rated international bank</p><br></li><li><p>Well-informed of the market competitive structures, industry practices and any regulations relevant to regional and International Corporate clients segment.</p><br></li><li><p>Informed of the market competitive structure, industry practices and compliance and regulatory requirements of Selected Portfolio countries.</p><br></li><li><p>Excellent oral and written communication skills (including report writing) in English and Arabic.</p><br></li><li><p></p></li></ul> </div>

Nair Systems is currently looking for Senior Microsoft Dynamics CRM Administrator for our Qatar operations Required Qualifications • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Job Description | Senior Microsoft Dynamics CRM Administrator • At least 6 years of hands-on experience administering Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises. • Strong knowledge of Dynamics CRM architecture, deployment, administration, security, and troubleshooting. • Hands-on development experience with C#, . NET Framework, Java Script, Web APIs, SQL Server, and SSRS. • Demonstrated experience with CRM customizations, plugins, workflows, integrations, and solution deployment. • Strong analytical, communication, documentation, and problem-solving skills. Preferred Qualifications • Experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement On-Premises. • Knowledge of Windows Server, Active Directory, ADFS, claims-based authentication, and single sign-on. • Experience integrating Dynamics CRM with ERP, banking, or other enterprise applications. • Familiarity with Microsoft Power Platform and Azure integration services. • Relevant Microsoft Dynamics or Power Platform certifications are preferred. • Experience supporting business-critical, highly available enterprise environments. Key Technical Skills • Microsoft Dynamics CRM On-Premises administration • Dynamics CRM development and customization • C# and . NET Framework development • Java Script and client-side scripting • SQL Server and SSRS• IIS and Windows Server administration • Web services and API integration • Security and access management • Performance tuning and troubleshooting • Backup, disaster recovery, and high availability • Change, release, and solution management JJoining time frame: 2 weeks (maximum 1 month) Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@nairsystems.com

<p>Position Overview We are seeking a friendly, organized, and dependable Customer Service Representative Admin to join our remote team. This entry-level position combines customer service with administrative support, including responding to customer inquiries, updating records, processing routine requests, entering data, and maintaining organized documentation. The ideal candidate communicates professionally, pays close attention to detail, and is comfortable using computers, email, chat, spreadsheets, and online systems. Previous professional customer service or administrative experience is not required. Training and ongoing guidance will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position.</p><p>Key Responsibilities</p><p>Customer Service &amp; Support</p><ul><li>Respond to customer questions through email, chat, phone, or approved support channels.</li><li>Provide clear and professional information regarding routine products, services, accounts, or requests.</li><li>Assist customers with general questions and basic service concerns.</li><li>Follow established procedures when resolving routine issues.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide customers with accurate next steps and available solutions.</li><li>Follow up on open requests when necessary.</li><li>Escalate complex, sensitive, or unresolved concerns to the appropriate team.</li><li>Maintain a courteous and helpful customer experience.</li></ul><p>Administrative Support</p><ul><li>Provide routine administrative assistance to supervisors and team members.</li><li>Process forms, requests, and general business documentation.</li><li>Prepare and update spreadsheets, trackers, contact lists, and administrative logs.</li><li>Organize digital files and shared folders.</li><li>Route information and requests to appropriate departments.</li><li>Assist with routine email and inbox management.</li><li>Track assigned administrative tasks and deadlines.</li><li>Support additional clerical projects as needed.</li></ul><p>Data Entry &amp; Record Maintenance</p><ul><li>Enter and update customer information in approved company systems.</li><li>Maintain accurate customer profiles, notes, and service records.</li><li>Record customer interactions, requests, and resolutions.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Make routine corrections when authorized.</li><li>Maintain organized electronic records.</li><li>Perform basic data-quality checks.</li></ul><p>Customer Request Processing</p><ul><li>Review and process routine customer requests according to established procedures.</li><li>Verify that required information has been provided.</li><li>Update the status of requests in internal systems.</li><li>Track outstanding requests requiring follow-up.</li><li>Coordinate with internal departments when additional assistance is required.</li><li>Notify customers of routine updates or next steps when appropriate.</li><li>Escalate requests requiring specialized approval or support.</li></ul><p>Documentation &amp; File Management</p><ul><li>Upload, label, categorize, and organize digital documents.</li><li>Maintain electronic filing systems.</li><li>Review documents for completeness and basic accuracy.</li><li>Follow established file-naming and storage procedures.</li><li>Retrieve authorized customer or business records when requested.</li><li>Maintain templates, forms, and reference materials.</li><li>Protect confidential customer and company information.</li></ul><p>Communication &amp; Team Coordination</p><ul><li>Communicate professionally through email, chat, phone, and virtual meetings.</li><li>Provide status updates regarding assigned work.</li><li>Coordinate routine information with other departments.</li><li>Participate in virtual training, meetings, and coaching sessions.</li><li>Ask for clarification when instructions or customer information are incomplete.</li><li>Report recurring customer concerns or administrative issues.</li><li>Maintain dependable communication while working remotely.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Professional and courteous customer-service approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine customer and administrative requests.</li><li>Basic problem-solving skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful:</li><li>Customer service or customer support.</li><li>Administrative or clerical responsibilities.</li><li>Microsoft Word, Excel, and Outlook.</li><li>Google Docs, Sheets, Drive, and Gmail.</li><li>CRM or customer-support platforms.</li><li>Ticketing or help-desk systems.</li><li>Data entry and record maintenance.</li><li>Email, chat, or phone-based customer support.</li><li>Digital document-management systems.</li><li>Remote communication and collaboration tools.</li><li>Experience gained through internships, volunteer work, academic projects, retail, hospitality, call centers, office support, or other customer-facing environments may also be considered relevant.</li></ul><p>Skills &amp; Competencies</p><ul><li>Customer Focus: Provide helpful, respectful, and professional assistance.</li><li>Communication: Explain information clearly through written and verbal channels.</li><li>Organization: Maintain orderly customer records, documents, and assignments.</li><li>Attention to Detail: Review information carefully and identify errors or missing details.</li><li>Problem Solving: Handle routine customer concerns using approved resources and procedures.</li><li>Time Management: Manage multiple requests and complete responsibilities on schedule.</li><li>Dependability: Maintain consistent productivity and follow through on assigned tasks.</li><li>Adaptability: Learn new systems, procedures, and customer-service processes.</li><li>Confidentiality: Protect sensitive customer, employee, and company information.</li></ul><p>What We Offer</p><ul><li>Depending on employment status, location, and eligibility, benefits may include:</li><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development and skills training.</li><li>Regular coaching and performance feedback.</li><li>Career growth and advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p>Ideal Candidate</p><ul><li>You may be a strong fit if you:</li><li>Enjoy helping customers and solving routine problems.</li><li>Communicate clearly, patiently, and professionally.</li><li>Are organized and detail-oriented.</li><li>Are comfortable working with computers and online systems.</li><li>Can handle customer service and administrative responsibilities.</li><li>Can manage multiple requests while maintaining accuracy.</li><li>Follow established procedures carefully.</li><li>Work effectively and independently in a remote environment.</li><li>Are willing to learn new software and processes.</li><li>Can handle confidential information responsibly.</li><li>Are interested in developing experience in customer service, administration, or business operations.</li><li>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service or administrative role are encouraged to apply.</li></ul><p>Application Process</p><ul><li>Interested candidates should submit an updated resume and complete the required application information.</li><li>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering customer communication, attention to detail, data entry, organization, basic problem solving, or computer proficiency.</li><li>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.</li></ul><p>Equal Opportunity Statement</p><ul><li>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.</li></ul>

Role: Senior Microsoft Dynamics CRM Administrator Experience - 8+ years Notice Period - 30 days Location- Qatar <br> Job Summary <br> We are seeking an experienced Senior Microsoft Dynamics CRM Administrator to manage, maintain, and enhance our Microsoft Dynamics CRM On-Premises environment. The role requires strong expertise in CRM administration, infrastructure support, system optimization, and security management, together with hands-on development experience to deliver customizations, integrations, and business solutions. The successful candidate will serve as the technical owner of the Dynamics platform, ensuring its stability, performance, security, and alignment with business requirements. <br><br> Required Qualifications : • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. At least 6 years of hands-on experience administering Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises. • Strong knowledge of Dynamics CRM architecture, deployment, administration, security, and troubleshooting. • Hands-on development experience with C#, . NET Framework, Java Script, Web APIs, SQL Server, and SSRS. • Demonstrated experience with CRM customizations, plugins, workflows, integrations, and solution deployment. • Strong analytical, communication, documentation, and problem-solving skills. Preferred Qualifications • Experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement On-Premises. • Knowledge of Windows Server, Active Directory, ADFS, claims-based authentication, and single sign-on. • Experience integrating Dynamics CRM with ERP, banking, or other enterprise applications. • Familiarity with Microsoft Power Platform and Azure integration services. • Relevant Microsoft Dynamics or Power Platform certifications are preferred. • Experience supporting business-critical, highly available enterprise environments. <br> Key Technical Skills • Microsoft Dynamics CRM On-Premises administration • Dynamics CRM development and customization • C# and . NET Framework development • Java Script and client-side scripting • SQL Server and SSRS • IIS and Windows Server administration • Web services and API integration • Security and access management • Performance tuning and troubleshooting • Backup, disaster recovery, and high availability • Change, release, and solution management

Nair Systems is currently looking for Senior Microsoft Dynamics CRM Administrator for our Qatar operations Required Qualifications • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Job Description | Senior Microsoft Dynamics CRM Administrator • At least 6 years of hands-on experience administering Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises. • Strong knowledge of Dynamics CRM architecture, deployment, administration, security, and troubleshooting. • Hands-on development experience with C#, . NET Framework, Java Script, Web APIs, SQL Server, and SSRS. • Demonstrated experience with CRM customizations, plugins, workflows, integrations, and solution deployment. • Strong analytical, communication, documentation, and problem-solving skills. Preferred Qualifications • Experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement On-Premises. • Knowledge of Windows Server, Active Directory, ADFS, claims-based authentication, and single sign-on. • Experience integrating Dynamics CRM with ERP, banking, or other enterprise applications. • Familiarity with Microsoft Power Platform and Azure integration services. • Relevant Microsoft Dynamics or Power Platform certifications are preferred. • Experience supporting business-critical, highly available enterprise environments. Key Technical Skills • Microsoft Dynamics CRM On-Premises administration • Dynamics CRM development and customization • C# and . NET Framework development • Java Script and client-side scripting • SQL Server and SSRS• IIS and Windows Server administration • Web services and API integration • Security and access management • Performance tuning and troubleshooting • Backup, disaster recovery, and high availability • Change, release, and solution management J

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.<br>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Guest Services and Front Desk Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Assists with energy conservation efforts by monitoring compliance during property tours.<br>Ensuring and Providing Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Maintains high visibility in public areas during peak times.<br>• Provides immediate assistance to guests as requested.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Records guest issues in the guest response tracking system.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>About the job</p><p>A financial holding company, Chedid Capital is a leading investment group in the insurance and reinsurance fields. The Group operates across Europe, Middle East, Africa and South Asia. The Company plays a role in the forefront of the industry, being part of one of the top 20 Reinsurance Brokers in the world. Seib Insurance &amp; Reinsurance Company is looking for an Administration Manager to join its growing team. The Administration Manager will be responsible for overseeing office operations, supporting employees and management, coordinating events and purchases, managing assigned projects, and providing executive support to the COO &amp; Deputy CEO. Joining our 1700 dynamic team members, spread among 64 subsidiaries worldwide, offers you endless growing opportunities.</p><p>Responsibilities</p><ul><li>Manage daily office operations and ensure all office issues, maintenance, and improvements are properly handled.</li><li>Supervise the administration team, drivers, and administrative assistants.</li><li>Support employees with HR-related matters, ensure compliance with internal HR policies, and coordinate concerns with the HR department.</li><li>Manage purchasing processes, verify LPOs, obtain the required quotations, and ensure the best value and proper approvals.</li><li>Review and cross-check all documents requiring the COO s signature, ensuring that the information, approvals, supporting documents, and relevant details are accurate and complete before sharing with COO for signature.</li><li>Handles company events, exhibitions, gatherings, client meetings, and other activities. And make sure it is all coordinated with Finance (within budget), Marketing, management, and external suppliers.</li><li>Coordinates with the Marketing team for the preparation of brochures, marketing materials, and other company collaterals.</li><li>Manage the COO s calendar, appointments, and meeting requests.</li><li>Prepare management meeting agendas and minutes and follow up on pending action points.</li><li>Manage projects assigned by the COO and ensure they are completed within the agreed scope and timeline.</li><li>Coordinate internal and external communication related to the Captive Management Division.</li><li>Maintain proper records, reports, approvals, and confidential documents.</li><li>Perform other administrative and management support duties as assigned.</li><li>Promote cost-saving initiatives across the company by supporting the paperless project, reducing unnecessary expenses, improving resource use, and identifying practical opportunities for operational savings.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in business administration, management, or a related field.</li><li>7+ Years experience in a similar role.</li><li>Fluency in English and Arabic.</li></ul>

<p><br></p><p>Career Level Executive</p><p>Experience 3 Years</p><p>Gender Male Female</p><p>Qualifications Diploma</p><p>About the Position</p><p>We re looking for a proactive, highly organised Management/Admin Executive to join our team. This is a diverse, hands-on role involving partnerships, operations, customer service, marketing coordination, and business development .</p><p>Key Responsibilities</p><ul><li>Coordinate our joint ventures, partners, and day-to-day operations</li><li>Work closely with coaches and internal teams to keep activities running smoothly</li><li>Handle customer communication and support</li><li>Coordinate with marketing/social media on campaigns and content</li><li>Reach out to and build relationships with schools, sponsors, and external partners</li><li>Support management with various projects, follow-ups, and administrative tasks</li></ul><p>What We re Looking For</p><ul><li>2 4 years of experience</li><li>Fluent, polished English</li><li>Native or near-native Arabic</li><li>Strong communication and relationship-building skills</li><li>Experience in BD, partnerships, account management, hospitality, events, customer-facing roles, or similar</li><li>Proven experience dealing directly with clients, sponsors, or external partners</li><li>Someone comfortable managing varied responsibilities rather than a purely administrative role</li><li>Sports industry experience preferred</li><li>Proactive, personable, organized and commercially minded who can take ownership and work across different areas of the business.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 4 years of experience</p><p>Fluent, polished English</p><p>Native or near-native Arabic</p><p>Strong communication and relationship-building skills</p><p>Experience in BD, partnerships, account management, hospitality, events, customer-facing roles, or similar</p><p>Proven experience dealing directly with clients, sponsors, or external partners</p><p>Someone comfortable managing varied responsibilities rather than a purely administrative role</p><p>Sports industry experience preferred</p><p>Proactive, personable, organized and commercially minded who can take ownership and work across different areas of the business.</p>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!<br><br>As a Guest Relations Supervisor, you’re not just overseeing guest relations operations, you’re creating meaningful connections and spreading the light and warmth of hospitality by delivering personalized, memorable experiences that make every guest feel valued and cared for throughout their stay.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise the Guest Relations team: Lead team members in delivering exceptional guest experiences, ensuring personalized service, seamless guest interactions, and prompt handling of requests. Lead day-to-day team operations: Create team schedules, assign tasks, conduct daily briefings, and provide training, guidance, and real-time coaching to ensure service excellence. Lead guest issue resolution: Proactively engage with guests, respond to inquiries and concerns, and support team members in managing complex or escalated situations to achieve positive outcomes. Enhance the guest experience: Coordinate special occasions, VIP arrivals, guest recognition programs, and personalized arrangements to create memorable and meaningful stays. Monitor guest satisfaction: Gather and analyze guest feedback, identify service improvement opportunities, and work closely with operational teams to enhance the overall guest experience. Manage special projects: Lead guest experience initiatives, service enhancement programs, and other departmental projects or ad hoc assignments.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.