وظائف مدير تكاليف - الدوحة قطر
١٦٣٤ وظائف شاغرة
We are looking for a Delivery Stream Lead Associate Director to lead the successful delivery of critical business and technology solutions within complex enterprise environments. In this role, you will act as a strategic delivery leader, driving operational excellence, managing delivery risks, and ensuring high-quality outcomes across multiple components of business systems.<br><br>You will work closely with clients, project teams, and leadership to identify issues, solve challenges proactively, and deliver value through strong program execution, governance, and client relationship management.<br><br>Key Responsibilities<br><br><br>Lead end-to-end delivery across multiple workstreams within critical business systems<br>Drive delivery excellence through strong governance, planning, execution, and reporting<br>Manage client relationships and ensure alignment with business objectives and delivery commitments<br>Oversee issue management, risk management, and resolution of delivery challenges<br>Ensure compliance with client data protection requirements and Accenture operating processes<br>Conduct contract solution gap analysis and help align delivery with contractual expectations<br>Apply Accenture delivery models and methods to optimize execution and outcomes<br>Support system integration delivery management, with a focus on Oracle Cloud and Customer Experience (CX) environments<br>Promote operational excellence and continuous improvement across delivery teams<br>Mentor teams and provide leadership in complex delivery environments<br><br><br>Job Qualifications<br><br><br>Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field<br>Proven experience in delivery leadership, program management, and system integration<br>Experience leading Oracle Cloud implementations or large-scale enterprise delivery programs<br>Strong knowledge of project delivery, risk and issue management, and operational excellence<br>Experience managing client stakeholders and cross-functional teams<br>Understanding of contract solution gap analysis and compliance requirements<br>Knowledge of client data protection and delivery governance processes<br>Familiarity with Accenture Delivery Models, Accenture Delivery Methods (ADM), and operating processes<br>Strong communication, leadership, and decision-making skills
Role Purpose<br><br>The Director, Data Management & Security Advisory leads DAI Consultancy's portfolio of client engagements across data strategy, governance, architecture, analytics, security and value creation. The role works with executive sponsors to clarify priorities, assess organisational capability and translate national data-management expectations into achievable transformation programmes. The Director provides senior judgement on engagement scope, delivery quality, risks, dependencies and the integration of business, technology, security and change considerations.<br><br>As a senior consulting leader, the role is accountable for the quality of DAI Consultancy's advice and deliverables, the effectiveness of multidisciplinary teams and the development of trusted client relationships. The Director may facilitate executive decisions and prepare recommendations, but formal approval, ownership and risk acceptance remain with authorised client representatives. The role also supports practice development, proposal shaping, team capability and knowledge transfer so that client organisations can sustain the implemented capabilities after the engagement.<br><br>Key Responsibilities<br><br>Lead DAI Consultancy's data-management and security advisory portfolio, setting a clear service direction and quality standard for client engagements. Advise executive sponsors on data strategy, governance, security, architecture, analytics, operating-model and investment priorities. Oversee current-state, maturity and capability assessments and ensure conclusions are supported by traceable client evidence. Direct the development of target operating models, transformation roadmaps, policy portfolios, business cases and implementation plans. Integrate business, data, technology, privacy, security, regulatory and organisational-change considerations across engagement workstreams. Review major recommendations, architecture positions, risk assessments and executive deliverables before they are presented to clients. Establish engagement governance, quality gates, escalation routes and decision controls appropriate to the scope and risk of the assignment. Facilitate executive workshops and decision sessions while preserving the client's formal ownership, approval and risk-acceptance responsibilities. Monitor delivery performance, commercial health, dependencies and material risks across the portfolio and intervene when recovery action is needed. Build and maintain trusted relationships with client executives, national stakeholders, delivery partners and specialist advisers. Lead proposals, scope definition, staffing decisions and solution design for complex data and digital transformation opportunities. Coach senior managers and consultants, strengthen reusable methods and ensure knowledge is transferred to client teams at handover.<br><br>Minimum Requirements<br><br>Education<br><br>Bachelor's degree in data management, information systems, computer science, cybersecurity, business or a related field.master's degree preferred. An equivalent combination of relevant education and directly applicable consulting or implementation experience may be considered.<br><br>Professional Experience<br><br>Typically 12+ years in data, digital, technology or information governance, including 5+ years leading enterprise or public-sector functions. Demonstrated experience leading complex, multidisciplinary data, digital, technology or information-governance engagements. Experience advising executive and public-sector stakeholders on investment priorities, risk, governance and transformation sequencing. A strong record of quality-assuring strategies, operating models, roadmaps, policies, architecture positions and executive reports. Experience managing consulting portfolios, commercial performance, senior client relationships and delivery teams.<br><br>Technical and Domain Knowledge<br><br>Enterprise data strategy, governance and operating-model design. Data architecture, integration, analytics and platform concepts. Information security, privacy, classification, resilience and technology risk. Data quality, metadata, master and reference data, records and content management. Portfolio prioritisation, benefits realisation and transformation roadmapping. Public-sector governance, policy implementation and accountability structures. Executive performance measures, assurance and evidence-based decision support. Strong knowledge of the twelve Qatar Data Knowledge Case (QDKC) domains and their interdependencies.<br><br>Core Competencies<br><br>Enterprise data leadership. Government governance and policy. Risk and security oversight. Portfolio prioritization. Executive communication. Organizational change. Commercial judgement. Quality assurance. Talent development. Client relationship leadership. Executive-level facilitation, negotiation and communication. Structuring ambiguous problems and converting them into practical work programmes. Leading proposals, scoping, estimation and multidisciplinary staffing. Reviewing evidence and challenging unsupported assumptions or recommendations. Managing senior stakeholders, sensitive issues and cross-entity dependencies. Producing concise, decision-ready material for boards, committees and executive sponsors. Developing consultants and transferring capability to client teams.<br><br>Preferred Certifications<br><br>CDMP Practitioner or Master CISM or CISSPPMP or PgMP<br><br>Focus areas<br><br>Enterprise data leadership Government governance and policy Risk and security oversight<br><br>Ready to apply for this role?<br><br>Apply for Director, Data Management & Security Advisory
Job Summary<br>The Executive Director will provide strategic and operational leadership for a portfolio of large-scale construction and real estate developments, including high-rise towers, luxury hotels, mixed-use developments, commercial assets, and landmark projects. The role is responsible for driving project delivery, business growth, operational excellence, profitability, and stakeholder satisfaction while ensuring projects are completed safely, on time, within budget, and to the highest quality standards. This role aligns with responsibilities found in internal Executive Director profiles focused on large-scale capital project execution and organisational leadership.<br>Key Responsibilities Strategic Leadership Develop and execute business strategies aligned with corporate objectives. Lead and oversee a portfolio of high-rise, hospitality, residential, commercial, and mixed-use developments. Support business expansion, investment opportunities, and market growth initiatives across the Middle East. Drive organisational performance, operational efficiency, and sustainable growth.<br>Project & Development Management Provide executive oversight for all phases of project delivery from concept and design through construction and handover. Ensure projects are delivered safely, on schedule, within approved budgets, and in compliance with quality standards. Monitor project performance, risk exposure, and financial objectives. Oversee master planning, design management, procurement, construction, commissioning, and stakeholder coordination.<br>Commercial & Financial Management Lead budgeting, forecasting, cost control, and financial governance for major developments. Review and approve key contracts, procurement strategies, and commercial agreements. Identify value engineering opportunities and maximise project profitability. Ensure strong financial controls and reporting mechanisms are maintained.<br>Stakeholder Management Build and maintain relationships with investors, clients, government authorities, consultants, contractors, and operators. Represent the organisation in executive meetings, negotiations, and strategic partnerships. Ensure effective communication and alignment between all project stakeholders.<br>Leadership & Governance Lead, mentor, and develop multidisciplinary teams across project, commercial, technical, and operational functions. Establish strong governance frameworks, project controls, and reporting systems. Promote a culture of safety, quality, integrity, and accountability.<br>Qualifications Bachelor's Degree in Civil Engineering, Construction Management, Architecture, or related discipline. Master's Degree (MBA or equivalent) is highly desirable. Professional certifications such as PMP, MRICS, CIOB, UPDA, or equivalent will be an advantage.<br>Experience Minimum 20+ years of experience within construction, real estate development, or infrastructure sectors. Minimum 10 years in a senior leadership role (Executive Director, Operations Director, Development Director, Project Director, COO, or equivalent). Proven experience delivering mega projects including:High-Rise Towers Luxury Hotels & Hospitality Developments Mixed-Use Developments Commercial & Residential Complexes Large-Scale GCC Projects Strong Middle East/GCC experience is mandatory.<br>Key Competencies Strategic Planning & Execution Executive Leadership Real Estate Development Project & Programme Management Financial & Commercial Acumen Contract Management Risk Management Stakeholder Management Team Leadership & Talent Development Negotiation & Decision-Making Governance & Compliance Business Development
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest Satisfaction:Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. Ensures that associates also provide excellent service to internal customers in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner. Maintains positive guest and colleague interactions with good working relationships. Finance / Administration:Maximizes associate productivity using multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. Ensures that each profit center (e.g. Outlet, Bar, Events) is operated in line with maximizing profit while delivering on the brand promise. Ensures that each cost center operates with the lowest possible cost structure while also delivering on the brand promise to the guest. Assists in the preparation of the Annual Business Plan for Food and Beverage. Assists in the monthly reforecast, involves the respective Department Heads as appropriate. Manages costs proactively based on key performance indicators, works with the respective Department Heads as appropriate. Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to. Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. In particular, high use assets such as chinaware, glassware and flatware. Participates in weekly yield and revenue management meetings actively, oversees the appropriate pricing structures to maximize yield and overall profits in Restaurants and Events. Responsible for control of beverage program including recipes, inventory, and progressive menu development. Reviews uniform replacement schedule as well as coordinating upgrade reviews with Director of Food and Beverage. Oversees the preparation, reviews and updates individual Departmental Operations Manuals. Conducts annual performance development discussions with key Food and Beverage associates and supports them in their professional development goals. Ensures that they in turn conduct annual performance development discussions with their associates. Assists in the development of departmental training through ongoing feedback and monthly feedback and meetings. Ensures that each department head plans and implements effective training programs for their associates in coordination with the Training Manager and their Departmental Trainers Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. Ensures the smooth operation of the Food & Beverage division in the absence of the Director of F&B. Collaborates with the culinary division as necessary, ensuring operational requirements are met and providing reasons as needed. Marketing:Assists in the preparation, utilization, and update of the Annual Marketing Plan, broken down as necessary by department. Evaluates local, national, and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge. Encourages Department Heads to look for Marketing and Public Relations opportunities to increase awareness and ultimately business. Ensures that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel actions have been implemented where appropriate. Operations:Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. Monitors all operations, especially during peak business periods, working through the respective Department Head to adjust where necessary. Ensures that all Food and Beverage Fundamentals are introduced, implemented, and consistently maintained. Ensures that the Food and Beverage Division responds to the results of the Consumer Audit and to ensure that the relevant changes are implemented. Works closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in the spirit of “We work through Teams”. Ensures that all associates are up to date with the availability of seasonal and new products on the market. Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate. Oversees the punctuality and appearance of all Food and Beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Maintains and assists in outlets during the absence of respective managers.
We are seeking a collaborative and people-centred Assistant Director of People & Culture to join our luxury hospitality team. In this senior HR leadership role, you will partner closely with the Director of People & Culture to shape and deliver a people strategy that drives organisational excellence, nurtures an inclusive workplace culture, and elevates the team member experience across all levels of the business. You will bring a strong operational HR background combined with a genuine passion for people, culture, and continuous improvement. Acting as a trusted advisor to both leadership and team members, you will oversee day-to-day HR operations, ensure compliance with applicable labour laws and company policies, and champion initiatives that foster belonging, engagement, and professional growth. This is an exciting opportunity for an experienced HR professional ready to make a meaningful impact within a dynamic, service-driven environment.<br><br>Key Responsibilities<br><br>Partner with the Director of People & Culture to develop, implement, and continuously refine the organisation's people strategy in alignment with overall business objectives Oversee and manage the full spectrum of HR operations, including recruitment and onboarding, performance management, team member relations, learning and development, compensation and benefits, and offboarding Serve as a key advisor and first point of escalation for managers and team members on complex HR matters, including team member relations issues, disciplinary processes, and conflict resolution Ensure consistent compliance with all applicable local, regional, and national labour laws, employment legislation, and internal policies, updating frameworks proactively as regulations evolve Lead, mentor, and develop the People & Culture team, fostering a high-performance, collaborative, and growth-oriented team culture Design and drive team member engagement initiatives, wellbeing programmes, and culture-building activities that reflect the organisation's values and enhance retention Support workforce planning efforts, including talent pipeline development, succession planning, and organisational design Analyse HR metrics and people data to generate actionable insights, present findings to senior leadership, and inform evidence-based decision-making Oversee the administration and continuous improvement of HR information systems (HRIS), ensuring data integrity, confidentiality, and process efficiency Collaborate cross-functionally with department heads to understand business needs and provide proactive, solution-focused HR support Lead or contribute to HR projects and change management initiatives, ensuring smooth implementation and clear communication across the organisation Support the development and delivery of management capability programmes, coaching leaders to build confident and inclusive people management practices Champion diversity, equity, inclusion, and belonging (DEIB) across all HR processes, policies, and cultural initiatives, ensuring equitable outcomes for all team members Manage HR budgets, vendor relationships, and third-party service providers where applicable, ensuring value for money and alignment with organisational standards Monitor industry trends and emerging HR best practices, bringing forward-thinking recommendations to continuously evolve the People & Culture function<br><br>Required Qualifications<br><br>Bachelor's degree in Human Resources, Business Administration, Organisational Psychology, or a related field Professional HR certification such as CIPD (Level 7 or equivalent), SHRM-SCP, SPHR, or a recognised regional equivalent Minimum of 6–8 years of progressive HR experience, with at least 3 years in a senior or managerial HR role, ideally within the luxury hospitality Demonstrated knowledge of employment law, HR compliance frameworks, and best practices across the full team member lifecycle Proven experience managing and developing HR teams, with strong coaching, mentoring, and leadership capabilities Solid track record of contributing to or leading HR strategy development and successful implementation at an organisational level Experience handling complex and sensitive team member relations matters with sound judgement, discretion, and professionalism Strong analytical mindset with the ability to interpret HR data, identify trends, and translate insights into clear, practical recommendations Proficiency in HRIS platforms and Microsoft Office Suite, with familiarity with applicant tracking systems (ATS) and performance management tools Exceptional interpersonal and communication skills, with the ability to build trust and credibility across all levels of an organisation Highly organised, with the demonstrated ability to manage competing priorities effectively in a fast-paced, people-focused environment Demonstrated and active commitment to fostering inclusive, equitable, and diverse workplaces<br><br>Nice-to-Have<br><br>Experience working within a multi-property, multi-brand, or international luxury hospitality environment Familiarity with pre-opening hotel or large-scale organisational launch processes Exposure to total rewards strategy, including compensation benchmarking and benefits design Experience leading or contributing to employer branding and talent attraction strategies Knowledge of additional languages relevant to the organisation's operating region Experience with change management frameworks and organisational development methodologies Familiarity with HR technology implementations or system migrations Active participation in professional HR networks, industry bodies, or thought leadership communities
We are seeking a collaborative and people-centred Assistant Director of People & Culture to join our luxury hospitality team. In this senior HR leadership role, you will partner closely with the Director of People & Culture to shape and deliver a people strategy that drives organisational excellence, nurtures an inclusive workplace culture, and elevates the team member experience across all levels of the business. You will bring a strong operational HR background combined with a genuine passion for people, culture, and continuous improvement. Acting as a trusted advisor to both leadership and team members, you will oversee day-to-day HR operations, ensure compliance with applicable labour laws and company policies, and champion initiatives that foster belonging, engagement, and professional growth. This is an exciting opportunity for an experienced HR professional ready to make a meaningful impact within a dynamic, service-driven environment.<br><br>Key Responsibilities<br><br>Partner with the Director of People & Culture to develop, implement, and continuously refine the organisation's people strategy in alignment with overall business objectives Oversee and manage the full spectrum of HR operations, including recruitment and onboarding, performance management, team member relations, learning and development, compensation and benefits, and offboarding Serve as a key advisor and first point of escalation for managers and team members on complex HR matters, including team member relations issues, disciplinary processes, and conflict resolution Ensure consistent compliance with all applicable local, regional, and national labour laws, employment legislation, and internal policies, updating frameworks proactively as regulations evolve Lead, mentor, and develop the People & Culture team, fostering a high-performance, collaborative, and growth-oriented team culture Design and drive team member engagement initiatives, wellbeing programmes, and culture-building activities that reflect the organisation's values and enhance retention Support workforce planning efforts, including talent pipeline development, succession planning, and organisational design Analyse HR metrics and people data to generate actionable insights, present findings to senior leadership, and inform evidence-based decision-making Oversee the administration and continuous improvement of HR information systems (HRIS), ensuring data integrity, confidentiality, and process efficiency Collaborate cross-functionally with department heads to understand business needs and provide proactive, solution-focused HR support Lead or contribute to HR projects and change management initiatives, ensuring smooth implementation and clear communication across the organisation Support the development and delivery of management capability programmes, coaching leaders to build confident and inclusive people management practices Champion diversity, equity, inclusion, and belonging (DEIB) across all HR processes, policies, and cultural initiatives, ensuring equitable outcomes for all team members Manage HR budgets, vendor relationships, and third-party service providers where applicable, ensuring value for money and alignment with organisational standards Monitor industry trends and emerging HR best practices, bringing forward-thinking recommendations to continuously evolve the People & Culture function<br><br>Required Qualifications<br><br>Bachelor's degree in Human Resources, Business Administration, Organisational Psychology, or a related field Professional HR certification such as CIPD (Level 7 or equivalent), SHRM-SCP, SPHR, or a recognised regional equivalent Minimum of 6–8 years of progressive HR experience, with at least 3 years in a senior or managerial HR role, ideally within the luxury hospitality Demonstrated knowledge of employment law, HR compliance frameworks, and best practices across the full team member lifecycle Proven experience managing and developing HR teams, with strong coaching, mentoring, and leadership capabilities Solid track record of contributing to or leading HR strategy development and successful implementation at an organisational level Experience handling complex and sensitive team member relations matters with sound judgement, discretion, and professionalism Strong analytical mindset with the ability to interpret HR data, identify trends, and translate insights into clear, practical recommendations Proficiency in HRIS platforms and Microsoft Office Suite, with familiarity with applicant tracking systems (ATS) and performance management tools Exceptional interpersonal and communication skills, with the ability to build trust and credibility across all levels of an organisation Highly organised, with the demonstrated ability to manage competing priorities effectively in a fast-paced, people-focused environment Demonstrated and active commitment to fostering inclusive, equitable, and diverse workplaces<br><br>Nice-to-Have<br><br>Experience working within a multi-property, multi-brand, or international luxury hospitality environment Familiarity with pre-opening hotel or large-scale organisational launch processes Exposure to total rewards strategy, including compensation benchmarking and benefits design Experience leading or contributing to employer branding and talent attraction strategies Knowledge of additional languages relevant to the organisation's operating region Experience with change management frameworks and organisational development methodologies Familiarity with HR technology implementations or system migrations Active participation in professional HR networks, industry bodies, or thought leadership communities
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Group Business Development Director - LATAM is responsible for identifying, originating and securing major infrastructure investment opportunities across Latin America and South America. The role leads deal sourcing and relationship development with government entities, strategic partners, project developers, current asset owners and operators, and co-investors.</p><br>
<p>The role drives revenue generation through direct deal origination and supports opportunity assessment, commercial negotiation, diligence, transaction structuring and closing in collaboration with the investment deal team.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Deal Origination & Business Development</p><br>
<p>• Lead deal origination across Latin America and South America, building and maintaining a robust pipeline of investment opportunities across ports, airports, power generation, oil and gas, refinery, water, agriculture, real estate, mining and pipeline sectors.</p><br>
<p>• Develop and execute a comprehensive regional business development strategy to source opportunities through direct engagement with governments, current asset owners and operators, strategic partners and project developers.</p><br>
<p>Strategic Stakeholder & Government Relations</p><br>
<p>• Establish and nurture strategic relationships with government officials, regulatory bodies, public-sector stakeholders, asset owners and operators to understand priorities and secure direct access to investment opportunities.</p><br>
<p>• Manage relationships with current asset owners and operators, identifying partnership, acquisition and investment opportunities, with deal-team support for detailed technical and financial diligence.</p><br>
<p>• Build and maintain relationships with co-investors and strategic co-investment partners</p><br>
<p>Opportunity Assessment & Investment Preparation</p><br>
<p>• Identify and qualify investment opportunities through market research and direct stakeholder engagement, assessing commercial and structural feasibility.</p><br>
<p>• Prepare investment opportunity assessments and memoranda for the Investment Committee, detailing market context, opportunity characteristics and proposed structure.</p><br>
<p>Capital Investment Project Development</p><br>
<p>• Partner with sector verticals to design and implement stage-gate processes for capital investment project maturation, establishing clear quality gates, decision criteria, and approval protocols aligned with sector-specific requirements.</p><br>
<p>• Support sector implementation of cost estimation methodologies and documentation standards aligned with best practices; establish guidance frameworks that enable sector teams to manage cost estimate progression from preliminary Class 4 to Class 1 bankable estimates, including audit trail, assumptions documentation, and risk registers at each gate.</p><br>
<p>• Develop sector-specific project governance templates and escalation protocols defining roles, approval authorities, and documentation requirements; support sector adoption and provide Bridge Holding governance interface for alignment with investor and lender requirements.</p><br>
<p>• Establish bankability assessment frameworks and gate-review criteria in partnership with sectors; support readiness validation for Investment Committee approval and third-party financing; ensure best in class capital project development standards are met.</p><br>
<p>• Build and maintain project intake, tracking, and documentation systems that support sector pipeline visibility, stage-gate compliance, and Bridge Holding oversight; generate quarterly reports on project maturation progress by sector, gate approval rates, cost estimate confidence evolution, and bankability metrics; serve as primary interface between sector origination teams and central Investment Committee.</p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Commercial Negotiation & Deal Execution Support</p><br>
<p>• Lead commercial negotiations of term sheets, framework agreements and transaction arrangements with governments, current asset owners, project developers and co-investment partners, with support from legal and transaction teams.</p><br>
<p>• Collaborate with financial analysts, technical specialists and legal advisers on opportunity evaluation, providing market insight and commercial perspective.</p><br>
<p>• Support financial, technical, legal, tax, regulatory, sanctions and integrity diligence and coordinate inputs from internal specialists and external advisers.</p><br>
<p>• Assist with transaction structuring, financial analysis, term-sheet review, negotiations, documentation and closing processes.</p><br>
<p>Co-Investor & Financial Institution Engagement</p><br>
<p>• Build and maintain relationships with co-investors, co-investment partners and financial institutions to facilitate deal execution and investment syndication.</p><br>
<p>Market Intelligence & Strategic Advisory</p><br>
<p>• Travel across assigned regions, estimated at 20 to 30 percent of time, to maintain stakeholder relationships, identify emerging opportunities and manage critical negotiations.</p><br>
<p>• Monitor market trends, regulatory developments, competitive landscape and sector dynamics in target geographies to identify emerging investment opportunities.</p><br>
<p>• Provide market insight and strategic recommendations to senior management for fund-strategy refinement and opportunity identification.</p><br>
<p>Team Leadership & Capability Development</p><br>
<p>• Lead and mentor the business development team, supporting origination, relationship management and opportunity-evaluation activities.</p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• <strong>Infrastructure investment acumen:</strong> Deep understanding of infrastructure investment strategies, sector dynamics, risk profiles and return drivers across ports, airports, power, energy, water, agriculture, mining and real estate, including greenfield, brownfield and acquisition opportunities.</p><br>
<p>• <strong>Deal origination and market sourcing:</strong> Ability to identify, qualify and originate high-quality infrastructure investment opportunities through direct engagement with governments, asset owners and developers and to assess commercial viability and structuring potential.</p><br>
<p>• <strong>Asset-owner and operator relations:</strong> Ability to build productive relationships with existing asset owners, operators and managers, understand their business drivers and identify partnership and acquisition opportunities.</p><br>
<p>• <strong>Commercial negotiation and deal structuring:</strong> Ability to negotiate commercial terms, concession agreements, joint-venture arrangements and purchase agreements, with an understanding of pricing mechanisms and governance frameworks.</p><br>
<p>• <strong>Regional market and political expertise:</strong> Deep knowledge of Latin American and South American political economy, macroeconomic trends, regulatory frameworks, currency dynamics, key sectors and major asset owners and developers.</p><br>
<p>•<strong> Project stage-gate and cost estimation</strong>: Understanding of cost classification standards and stage-gate project maturity frameworks; ability to guide and support sector teams in designing and implementing stage-gate processes that drive project cost estimates from Class 4 through Class 1 bankability.</p><br>
<p>• <strong>Bankability assessment and project documentation:</strong> Ability to work with sectors to assess projects against investor, lender and sector-specific bankability criteria; expertise in developing and socializing project charter, basis-of-estimate, risk framework, and covenant documentation templates that meet institutional financing standards.</p><br>
<p>•<strong> Sector-specific project standards and governance:</strong> Knowledge of cost estimation methodologies, technical requirements, permitting processes, and governance frameworks across assigned sectors (energy infrastructure, mining, ports/airports, agricultural supply chains, digital infrastructure); ability to translate sector-specific standards into scalable, repeatable project processes.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>• <strong>Infrastructure investment and project development:</strong> Minimum 15 years of professional experience in infrastructure investment, project development or related sectors, including at least 10 years in a senior business development, deal origination or investment role focused on infrastructure, private equity or project finance.</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Development L5<br>Drive Cost Optimization<br>Leadership<br>Provide Direction<br>Quality<br>Relationship Management L5<br>Reporting Standard L5<br>Resilience<br>Risk Management L5<br>Sales Trend Analysis L5<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br>Master's degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Group Business Development Director - MENA is responsible for identifying, originating and securing major infrastructure investment opportunities across Middle East, North Africa and Sub-Saharan Africa. The role leads deal sourcing and relationship development with government entities, strategic partners, project developers, current asset owners and operators, and co-investors.</p><br>
<p>The role drives revenue generation through direct deal origination and supports opportunity assessment, commercial negotiation, diligence, transaction structuring and closing in collaboration with the investment deal team.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Deal Origination & Business Development</p><br>
<p>• Lead deal origination across Middle East, North Africa and Sub-Saharan Africa, building and maintaining a robust pipeline of investment opportunities across ports, airports, power generation, oil and gas, refinery, water, agriculture, real estate, mining and pipeline sectors.</p><br>
<p>• Develop and execute a comprehensive regional business development strategy to source opportunities through direct engagement with governments, current asset owners and operators, strategic partners and project developers.</p><br>
<p>Strategic Stakeholder & Government Relations</p><br>
<p>• Establish and nurture strategic relationships with government officials, regulatory bodies, public-sector stakeholders, asset owners and operators to understand priorities and secure direct access to investment opportunities.</p><br>
<p>• Manage relationships with current asset owners and operators, identifying partnership, acquisition and investment opportunities, with deal-team support for detailed technical and financial diligence.</p><br>
<p>• Build and maintain relationships with co-investors and strategic co-investment partners</p><br>
<p>Opportunity Assessment & Investment Preparation</p><br>
<p>• Identify and qualify investment opportunities through market research and direct stakeholder engagement, assessing commercial and structural feasibility.</p><br>
<p>• Prepare investment opportunity assessments and memoranda for the Investment Committee, detailing market context, opportunity characteristics and proposed structure.</p><br>
<p>Capital Investment Project Development</p><br>
<p>• Partner with sector verticals to design and implement stage-gate processes for capital investment project maturation, establishing clear quality gates, decision criteria, and approval protocols aligned with sector-specific requirements.</p><br>
<p>• Support sector implementation of cost estimation methodologies and documentation standards aligned with best practices; establish guidance frameworks that enable sector teams to manage cost estimate progression from preliminary Class 4 to Class 1 bankable estimates, including audit trail, assumptions documentation, and risk registers at each gate.</p><br>
<p>• Develop sector-specific project governance templates and escalation protocols defining roles, approval authorities, and documentation requirements; support sector adoption and provide Bridge Holding governance interface for alignment with investor and lender requirements.</p><br>
<p>• Establish bankability assessment frameworks and gate-review criteria in partnership with sectors; support readiness validation for Investment Committee approval and third-party financing; ensure best in class capital project development standards are met.</p><br>
<p>• Build and maintain project intake, tracking, and documentation systems that support sector pipeline visibility, stage-gate compliance, and Bridge Holding oversight; generate quarterly reports on project maturation progress by sector, gate approval rates, cost estimate confidence evolution, and bankability metrics; serve as primary interface between sector origination teams and central Investment Committee.</p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Commercial Negotiation & Deal Execution Support</p><br>
<p>• Lead commercial negotiations of term sheets, framework agreements and transaction arrangements with governments, current asset owners, project developers and co-investment partners, with support from legal and transaction teams.</p><br>
<p>• Collaborate with financial analysts, technical specialists and legal advisers on opportunity evaluation, providing market insight and commercial perspective.</p><br>
<p>• Support financial, technical, legal, tax, regulatory, sanctions and integrity diligence and coordinate inputs from internal specialists and external advisers.</p><br>
<p>• Assist with transaction structuring, financial analysis, term-sheet review, negotiations, documentation and closing processes.</p><br>
<p>Co-Investor & Financial Institution Engagement</p><br>
<p>• Build and maintain relationships with co-investors, co-investment partners and financial institutions to facilitate deal execution and investment syndication.</p><br>
<p>Market Intelligence & Strategic Advisory</p><br>
<p>• Travel across assigned regions, estimated at 20 to 30 percent of time, to maintain stakeholder relationships, identify emerging opportunities and manage critical negotiations.</p><br>
<p>• Monitor market trends, regulatory developments, competitive landscape and sector dynamics in target geographies to identify emerging investment opportunities.</p><br>
<p>• Provide market insight and strategic recommendations to senior management for fund-strategy refinement and opportunity identification.</p><br>
<p>Team Leadership & Capability Development</p><br>
<p>• Lead and mentor the business development team, supporting origination, relationship management and opportunity-evaluation activities</p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• <strong>Infrastructure investment acumen:</strong> Deep understanding of infrastructure investment strategies, sector dynamics, risk profiles and return drivers across ports, airports, power, energy, water, agriculture, mining and real estate, including greenfield, brownfield and acquisition opportunities.</p><br>
<p>• <strong>Deal origination and market sourcing:</strong> Ability to identify, qualify and originate high-quality infrastructure investment opportunities through direct engagement with governments, asset owners and developers and to assess commercial viability and structuring potential.</p><br>
<p>• <strong>Asset-owner and operator relations:</strong> Ability to build productive relationships with existing asset owners, operators and managers, understand their business drivers and identify partnership and acquisition opportunities.</p><br>
<p>• <strong>Commercial negotiation and deal structuring:</strong> Ability to negotiate commercial terms, concession agreements, joint-venture arrangements and purchase agreements, with an understanding of pricing mechanisms and governance frameworks.</p><br>
<p>• <strong>Regional market and political expertise:</strong> Deep knowledge of Middle East, North Africa and Sub-Saharan Africa political economy, macroeconomic trends, regulatory frameworks, currency dynamics, key sectors and major asset owners and developers.</p><br>
<p>• Project stage-gate and cost estimation: Understanding of cost classification standards and stage-gate project maturity frameworks; ability to guide and support sector teams in designing and implementing stage-gate processes that drive project cost estimates from Class 4 through Class 1 bankability.</p><br>
<p>• Bankability assessment and project documentation: Ability to work with sectors to assess projects against investor, lender and sector-specific bankability criteria; expertise in developing and socializing project charter, basis-of-estimate, risk framework, and covenant documentation templates that meet institutional financing standards.</p><br>
<p>• Sector-specific project standards and governance: Knowledge of cost estimation methodologies, technical requirements, permitting processes, and governance frameworks across assigned sectors (energy infrastructure, mining, ports/airports, agricultural supply chains, digital infrastructure); ability to translate sector-specific standards into scalable, repeatable project processes.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>• <strong>Infrastructure investment and project development:</strong> Minimum 15 years of professional experience in infrastructure investment, project development or related sectors, including at least 10 years in a senior business development, deal origination or investment role focused on infrastructure, private equity or project finance.</p><br>
<p>• <strong>Deal origination and transaction track record:</strong> Proven record of originating and closing major infrastructure deals exceeding USD 100 million in transaction value in MENA, Africa and/or emerging markets, with direct experience building relationships with government stakeholders, current asset owners and operators, and project developers.</p><br>
<p>• <strong>PPP, concession and multi-stakeholder experience:</strong> Demonstrated experience in energy, mining, ports, airports, water, agriculture and/or transportation infrastructure, including public-private partnerships, concessions and complex multi-stakeholder negotiations.</p><br>
<p>• <strong>Languages:</strong> Fluency in English is required. Arabic language capability is a significant advantage.</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Development L5<br>Drive Cost Optimization<br>Leadership<br>Provide Direction<br>Quality<br>Relationship Management L5<br>Reporting Standard L5<br>Resilience<br>Risk Management L5<br>Sales Trend Analysis L5<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field or any related field<br>Master's degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field or any related field<br><br><br><br>
</div>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Quality:• Ensure all hotel areas and team meet Rosewood’s service standards.• Drive and lead Initiatives for increasing awareness of Rosewood’s service standards across the Front of House to ensure quality service & products remain at the forefront.• Ensure departmental action plans are implemented and reviewed following quality service audit results.• Review the daily activities of all areas directly responsible for.• Review, in conjunction with the Guest Relations team, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made, and amenity requirements are communicated to the appropriate departments for action.• Maintain a lobby & front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood’s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the areas.• Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.• Monitors the associates to ensure guests receive prompt, cordial attention, and personal recognition, in line with corporate policies and standards at all times.• Drive the performance of the Front of House to ensure the delivery of the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards.• Seeks feedback on guest satisfaction and ensures an effective process is in place to manage guest concerns and complaints, focusing on rectification & guest satisfaction.• Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners.• Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded.• Effectively maximizes inventory levels during high occupancy/sold out nights.• Collaborate with maintenance and housekeeping teams to address any maintenance issues or cleanliness concerns promptly.• Schedule and supervise associate to ensure adequate coverage during peak hours and special events.<br>Financial:• Generally being alert to opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.• To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels & Resorts, maximizing revenue from other outlets (e.g. car transfers, valet services, Spa and Food & Beverage facilities, etc.)• Manages and sets targets for the Hotel’s Front Office Upselling Program.• Conducts comprehensive monthly departmental meetings to include review of Profit and Loss’s (as maybe needed), core programs, customer issues, strategic development, future activities, etc.• Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.• Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.• Ensure that agreed credit procedures are complied with by direct reporting colleagues, and to attend monthly credit meetings.<br>Leading:• Actively drives productivity initiatives, without negatively impacting customer service levels.• Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all Front Office associates.• Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group.• Ensure efficient and well-organized departments, ensure all associates are well trained and highly motivated and the development of high potential.• To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.• To ensure accurate departmental records with respect to associates training and development and departmental communication issues.• To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.• To conduct selection interviews alongside the Talent & Culture Team for potential new team members as and when required.• To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel’s succession planning is upheld.• To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent & Culture Department.• To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent one to one.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Quality:• Ensure all hotel areas and team meet Rosewood’s service standards.• Drive and lead Initiatives for increasing awareness of Rosewood’s service standards across the Front of House to ensure quality service & products remain at the forefront.• Ensure departmental action plans are implemented and reviewed following quality service audit results.• Review the daily activities of all areas directly responsible for.• Review, in conjunction with the Guest Relations team, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made, and amenity requirements are communicated to the appropriate departments for action.• Maintain a lobby & front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood’s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the areas.• Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.• Monitors the associates to ensure guests receive prompt, cordial attention, and personal recognition, in line with corporate policies and standards at all times.• Drive the performance of the Front of House to ensure the delivery of the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards.• Seeks feedback on guest satisfaction and ensures an effective process is in place to manage guest concerns and complaints, focusing on rectification & guest satisfaction.• Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners.• Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded.• Effectively maximizes inventory levels during high occupancy/sold out nights.• Collaborate with maintenance and housekeeping teams to address any maintenance issues or cleanliness concerns promptly.• Schedule and supervise associate to ensure adequate coverage during peak hours and special events.<br>Financial:• Generally being alert to opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.• To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels & Resorts, maximizing revenue from other outlets (e.g. car transfers, valet services, Spa and Food & Beverage facilities, etc.)• Manages and sets targets for the Hotel’s Front Office Upselling Program.• Conducts comprehensive monthly departmental meetings to include review of Profit and Loss’s (as maybe needed), core programs, customer issues, strategic development, future activities, etc.• Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.• Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.• Ensure that agreed credit procedures are complied with by direct reporting colleagues, and to attend monthly credit meetings.<br>Leading:• Actively drives productivity initiatives, without negatively impacting customer service levels.• Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all Front Office associates.• Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group.• Ensure efficient and well-organized departments, ensure all associates are well trained and highly motivated and the development of high potential.• To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.• To ensure accurate departmental records with respect to associates training and development and departmental communication issues.• To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.• To conduct selection interviews alongside the Talent & Culture Team for potential new team members as and when required.• To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel’s succession planning is upheld.• To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent & Culture Department.• To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent one to one.
Summary<br><br>The Director of Sales, Catering & Events is responsible for driving catering and social event revenue growth while supporting the overall Sales & Marketing strategy of the hotel. This leadership role oversees the strategic sales approach for high-value weddings, social celebrations, corporate meetings, incentive groups, and signature events, with a focus on maximizing revenue, strengthening client relationships, and delivering exceptional guest experiences.<br><br>The position partners closely with Sales, Marketing, Revenue Management, Culinary, Banquets, and Operations teams to develop profitable business opportunities, optimize event performance, and ensure seamless execution from initial inquiry through post-event follow-up.<br><br>Key Responsibilities<br><br>Revenue Generation & Strategic Sales Leadership<br><br>Achieve and exceed quarterly and annual catering revenue targets through proactive sales strategies and effective account management. Develop and execute a comprehensive catering sales plan to increase market share, attract new business, and maximize revenue opportunities. Generate new business through targeted prospecting, networking, client entertainment, site inspections, FAM trips, industry events, and strategic partnerships. Maintain an active sales pipeline within Delphi, Opera Sales & Catering, or equivalent systems at a minimum of three times the assigned revenue goal. Lead negotiations for contracts, menus, pricing, and event details while protecting profitability and adhering to approved commercial guidelines. Identify and maximize ancillary revenue opportunities including audiovisual services, décor, specialty linens, entertainment, and experiential offerings. Analyze market trends, competitor activity, and customer feedback to identify opportunities for growth.<br><br>Client Relationship Management & Business Development<br><br>Serve as the strategic point of contact for key accounts, ensuring exceptional service delivery and long-term relationship development. Cultivate strong partnerships with wedding planners, corporate meeting professionals, incentive houses, event agencies, social influencers, and luxury clientele. Lead creative menu consultations, event concept discussions, tastings, and customized proposal presentations. Build client loyalty through proactive communication, personalized service, and consistent follow-through. Secure repeat business, referrals, testimonials, and brand advocacy following successful events.<br><br>Event Planning & Operational Excellence<br><br>Ensure accurate and timely preparation and distribution of Banquet Event Orders (BEOs), ideally a minimum of 14 days prior to event execution. Facilitate weekly BEO review meetings with Banquets, Culinary, Engineering, IT, and operational stakeholders to ensure alignment and flawless delivery. Provide leadership and oversight during critical events, including luxury weddings, VIP functions, corporate galas, and high-profile social occasions. Conduct post-event reviews to evaluate performance, identify improvements, and enhance future guest experiences. Ensure all events reflect the hotel’s brand standards and commitment to exceptional service.<br><br>Team Leadership & Development<br><br>Lead, coach, and develop Catering Sales Managers and Coordinators to achieve individual and team objectives. Establish clear performance expectations, sales goals, and professional development plans. Conduct joint sales calls, client meetings, and site tours to support team capability building. Participate in performance evaluations, talent development initiatives, and succession planning. Foster a collaborative, accountable, and high-performing sales culture.<br><br>Financial & Administrative Responsibilities<br><br>Prepare accurate monthly catering forecasts with a minimum 95% accuracy rate. Monitor business pace, conversion rates, revenue performance, and profitability metrics. Manage departmental expenses within approved budgets, including client entertainment, FAM trips, industry events, and sales initiatives. Ensure all contracts, deposits, billing procedures, and documentation comply with hotel policies, legal requirements, and insurance standards. Monitor event profitability through effective management of pricing, concessions, attrition, and damages. Partner with Finance to ensure timely invoicing, final billing accuracy, and collection of outstanding balances.<br><br>Skills & Competencies<br><br>Exceptional consultative selling, negotiation, presentation, and closing abilities. Proven ability to develop and execute strategic sales plans in a luxury hospitality environment. Strong knowledge of food and beverage operations, menu engineering, event design, and banquet execution. Advanced financial understanding including forecasting, budgeting, profitability analysis, P&L review, attrition, and damages management. Excellent organizational skills with the ability to manage 50+ active event opportunities and priorities simultaneously. Outstanding communication skills with the ability to influence executives, high-net-worth clients, planners, and internal stakeholders. Demonstrated leadership capability with experience coaching and developing sales professionals. Professional presence and discretion appropriate for executive-level clients and VIP events. Flexibility to work evenings, weekends, holidays, and extended hours based on business demands.<br><br>Service Culture<br><br>The incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience.<br><br>Experience, Education & Certification<br><br>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred. Minimum 5 years of progressive catering and social events sales experience within an upscale, luxury, or full-service hotel environment. Demonstrated success managing high-value weddings, social events, corporate meetings, and incentive programs. Advanced proficiency in Delphi.fdc, Cendyn, Opera Sales & Catering, or comparable sales and catering management systems. Strong understanding of luxury hospitality sales practices, event operations, and revenue optimization strategies.<br><br>Skills: Teamwork, Customer Experience, Detail Oriented
Summary<br><br>The Director of Sales, Catering & Events is responsible for driving catering and social event revenue growth while supporting the overall Sales & Marketing strategy of the hotel. This leadership role oversees the strategic sales approach for high-value weddings, social celebrations, corporate meetings, incentive groups, and signature events, with a focus on maximizing revenue, strengthening client relationships, and delivering exceptional guest experiences.<br><br>The position partners closely with Sales, Marketing, Revenue Management, Culinary, Banquets, and Operations teams to develop profitable business opportunities, optimize event performance, and ensure seamless execution from initial inquiry through post-event follow-up.<br><br>Key Responsibilities<br><br>Revenue Generation & Strategic Sales Leadership<br><br>Achieve and exceed quarterly and annual catering revenue targets through proactive sales strategies and effective account management. Develop and execute a comprehensive catering sales plan to increase market share, attract new business, and maximize revenue opportunities. Generate new business through targeted prospecting, networking, client entertainment, site inspections, FAM trips, industry events, and strategic partnerships. Maintain an active sales pipeline within Delphi, Opera Sales & Catering, or equivalent systems at a minimum of three times the assigned revenue goal. Lead negotiations for contracts, menus, pricing, and event details while protecting profitability and adhering to approved commercial guidelines. Identify and maximize ancillary revenue opportunities including audiovisual services, décor, specialty linens, entertainment, and experiential offerings. Analyze market trends, competitor activity, and customer feedback to identify opportunities for growth.<br><br>Client Relationship Management & Business Development<br><br>Serve as the strategic point of contact for key accounts, ensuring exceptional service delivery and long-term relationship development. Cultivate strong partnerships with wedding planners, corporate meeting professionals, incentive houses, event agencies, social influencers, and luxury clientele. Lead creative menu consultations, event concept discussions, tastings, and customized proposal presentations. Build client loyalty through proactive communication, personalized service, and consistent follow-through. Secure repeat business, referrals, testimonials, and brand advocacy following successful events.<br><br>Event Planning & Operational Excellence<br><br>Ensure accurate and timely preparation and distribution of Banquet Event Orders (BEOs), ideally a minimum of 14 days prior to event execution. Facilitate weekly BEO review meetings with Banquets, Culinary, Engineering, IT, and operational stakeholders to ensure alignment and flawless delivery. Provide leadership and oversight during critical events, including luxury weddings, VIP functions, corporate galas, and high-profile social occasions. Conduct post-event reviews to evaluate performance, identify improvements, and enhance future guest experiences. Ensure all events reflect the hotel’s brand standards and commitment to exceptional service.<br><br>Team Leadership & Development<br><br>Lead, coach, and develop Catering Sales Managers and Coordinators to achieve individual and team objectives. Establish clear performance expectations, sales goals, and professional development plans. Conduct joint sales calls, client meetings, and site tours to support team capability building. Participate in performance evaluations, talent development initiatives, and succession planning. Foster a collaborative, accountable, and high-performing sales culture.<br><br>Financial & Administrative Responsibilities<br><br>Prepare accurate monthly catering forecasts with a minimum 95% accuracy rate. Monitor business pace, conversion rates, revenue performance, and profitability metrics. Manage departmental expenses within approved budgets, including client entertainment, FAM trips, industry events, and sales initiatives. Ensure all contracts, deposits, billing procedures, and documentation comply with hotel policies, legal requirements, and insurance standards. Monitor event profitability through effective management of pricing, concessions, attrition, and damages. Partner with Finance to ensure timely invoicing, final billing accuracy, and collection of outstanding balances.<br><br>Skills & Competencies<br><br>Exceptional consultative selling, negotiation, presentation, and closing abilities. Proven ability to develop and execute strategic sales plans in a luxury hospitality environment. Strong knowledge of food and beverage operations, menu engineering, event design, and banquet execution. Advanced financial understanding including forecasting, budgeting, profitability analysis, P&L review, attrition, and damages management. Excellent organizational skills with the ability to manage 50+ active event opportunities and priorities simultaneously. Outstanding communication skills with the ability to influence executives, high-net-worth clients, planners, and internal stakeholders. Demonstrated leadership capability with experience coaching and developing sales professionals. Professional presence and discretion appropriate for executive-level clients and VIP events. Flexibility to work evenings, weekends, holidays, and extended hours based on business demands.<br><br>Service Culture<br><br>The incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience.<br><br>Experience, Education & Certification<br><br>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred. Minimum 5 years of progressive catering and social events sales experience within an upscale, luxury, or full-service hotel environment. Demonstrated success managing high-value weddings, social events, corporate meetings, and incentive programs. Advanced proficiency in Delphi.fdc, Cendyn, Opera Sales & Catering, or comparable sales and catering management systems. Strong understanding of luxury hospitality sales practices, event operations, and revenue optimization strategies.<br><br>Skills: Teamwork, Customer Experience, Detail Oriented
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