وظائف مدير العمليات في قطر

Job Description<br><br>The NOC Team Leader is responsible for leading and controlling day-to-day 24x7 Network Operations Center activities to ensure continuous monitoring, timely incident response, service restoration, SLA achievement and effective operational communication for Malomatia managed-services customers. The role provides technical and operational leadership to NOC engineers, acts as the primary shift/operational escalation point, coordinates major incidents with resolver groups and customer stakeholders, and ensures that events, incidents, service requests and changes are handled in accordance with agreed ITIL processes, SOPs and contractual requirements. The Team Leader also drives ticket quality, shift discipline, knowledge management, operational reporting, team capability and continuous service improvement.<br><br>Responsibilities<br><br> Lead and supervise the NOC team during assigned operations and ensure effective 24x7 service coverage, shift readiness, workload allocation and proper handover between shifts. Ensure continuous monitoring of customer infrastructure, networks, systems, cloud services, applications and other in-scope configuration items using approved monitoring and observability platforms. Act as the first operational and technical escalation point for NOC engineers and provide guidance for event validation, troubleshooting, impact assessment, ticket classification and escalation. Lead the NOC response for P1/P2 and other major incidents, ensuring immediate engagement of the correct resolver teams, timely management escalation, stakeholder communication and service restoration within agreed SLA. Ensure all actionable alerts and customer-reported issues are logged accurately in the ITSM platform, correctly categorized and prioritized, assigned to the appropriate support group, updated throughout the lifecycle and properly closed. Monitor SLA performance in real time and proactively intervene on tickets approaching response, update or resolution thresholds; escalate risks before SLA breach wherever possible. Maintain ownership of incidents from detection through restoration from the NOC coordination perspective, including technical follow-up, vendor/resolver engagement and confirmation that monitoring has returned to normal. Ensure strict adherence to Incident, Event, Major Incident, Change, Problem and Service Request procedures, escalation matrices, communication protocols, SOPs and customer-specific operational requirements. Coordinate approved changes and planned maintenance activities from the NOC perspective, validate monitoring impact, track execution status and ensure required start, progress, completion, rollback or extension communications are issued. Review ticket quality, event-to-ticket compliance, troubleshooting evidence, timelines, work notes, assignment accuracy and closure information; coach engineers on identified quality gaps. Prepare and validate shift, daily, weekly and monthly operational inputs covering major incidents, SLA/KPI performance, alert volumes, recurring events, escalations, service risks and improvement actions. Maintain accurate shift handover records, operational logs, known-issue registers, escalation contacts, SOPs, runbooks and knowledge articles, ensuring information remains current and usable by all shifts. Identify recurring alarms, incident patterns, monitoring gaps, false positives and operational inefficiencies and work with technical teams and management to drive problem management, tuning, automation and continuous improvement. Support onboarding, knowledge transfer, shadowing/reverse-shadowing and service transition activities for new customers, technologies and monitoring scope, ensuring operational readiness before handover to steady-state support. Coach and develop NOC engineers through technical guidance, performance feedback, knowledge sharing, training and individual capability development; identify skill gaps and recommend development actions. Support roster and resource planning, attendance and shift discipline, leave coordination and operational coverage to ensure service continuity without compromising contractual obligations. Maintain professional communication with customers, internal technical teams, vendors, Service Delivery/Operations Management and other stakeholders, particularly during high-impact incidents and escalations. Ensure compliance with Malomatia policies, customer security requirements, access-control practices, information-security requirements, quality procedures and applicable ISO/ITSM governance controls. Promote automation and operational efficiency by identifying repetitive NOC activities suitable for event correlation, auto-ticketing, notification automation, dashboarding or other approved AIOps/automation use cases. Perform other operational leadership duties reasonably required to support the Managed Monitoring Services function and customer service commitments.<br><br>Qualifications<br><br> Minimum 5 years of experience in NOC, infrastructure operations or managed services, including at least 2 years in a senior/shift-lead/team-lead capacity. Strong operational experience in 24x7 enterprise or government environments supporting multi-technology infrastructure and business-critical services. Strong knowledge of NOC monitoring/observability, event management, ITSM ticket lifecycle, escalation and major incident coordination. Sound technical understanding of LAN/WAN, network devices, firewalls/load balancers, Windows/Linux servers, virtualization, storage, backup, cloud and enterprise applications. Practical knowledge of ITIL Incident, Event, Problem, Change, Request and Major Incident Management practices. Demonstrated experience in SLA/KPI control, shift management, ticket-quality assurance, operational reporting and customer communication. Ability to lead high-severity incidents under pressure, coordinate multiple technical teams and communicate concise business-impact updates to management and customers. Experience developing and maintaining SOPs, runbooks, knowledge articles, escalation matrices and shift handover documentation. Strong analytical capability to identify recurring incidents, monitoring gaps, operational risks and opportunities for automation and service improvement. Proven people-leadership capability including coaching, task allocation, performance follow-up, conflict management and team development. Strong written and verbal English communication; Arabic is an advantage<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>To ensure that all the operational delivery aspects of an assigned service contract, department, section or geographical operational area are delivered in an effective, efficient and professional manner to the complete satisfaction of all our direct and indirect clients.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Manage and control the entire services, operational activities, deliveries of an assigned service contract/department/section or geographical operational area under direct responsibility including but not limited to Mechanical, Electrical, Plumbing, Fire and Civil Engineering works in the most effective manner.</p><br> <p>Motivate and lead subordinates to execute and perform job responsibilities for maximum productivity while maintaining a high degree of moral.</p><br> <p>Create and Develop yearly Preventive Maintenance schedules as required to upkeep the equipment and facilities of assigned operational areas in optimum operational condition at all times.&nbsp;</p><br> <p>Overseeing building and grounds maintenance</p><br> <p>Supervising the quality of work to ensure tasks are performed correctly and efficiently</p><br> <p>Supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds and security</p><br> <p>Ensuring security and emergency preparedness procedures are implemented</p><br> <p>Managing and reviewing service contracts</p><br> <p>Conducting and documenting regular facilities inspections</p><br> <p>Implementing and communicating workplace safety precautions to employees</p><br> <p>Managing budgets and ensuring cost-effectiveness</p><br> <p>General business development activities, expanding client portfolio</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>• Project management skillsProblem-solving skillsCommunication skillsLeadership skills</p><br> <p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Build High-Performing Teams<br>Provide Direction<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Facilities Management L3<br>Work Order Management L3<br>Continuous Improvement Techniques L3<br>Preventative Maintenance Procedures L3<br>Stakeholder Management L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Facility Management<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Identify and develop new business opportunities across Qatar. Promote IT outsourcing services including managed IT services, staffing, software development, cybersecurity, cloud solutions, and technical support. Promote Non-IT outsourcing services including manpower supply, administration, customer service, logistics, drivers, facility management, and support staff. Generate leads through networking, referrals, cold calling, email campaigns, and client visits. Conduct client meetings, presentations, and solution demonstrations. Prepare quotations, proposals, and commercial offers. Negotiate contracts and close new business. Achieve monthly and annual sales and revenue targets. Maintain strong relationships with existing clients and identify opportunities for cross-selling and upselling. Coordinate with recruitment and operations teams to ensure timely service delivery. Maintain accurate sales records and pipeline updates in the CRM system. Monitor market trends, competitors, and customer requirements. Qualifications Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field. 3–5 years of proven business development experience in Qatar, preferably in IT or manpower outsourcing. Valid Qatar Driving Licence (preferred). Existing network of corporate and government clients in Qatar is a strong advantage. Excellent communication, negotiation, and presentation skills. Proficiency in Microsoft Office and CRM tools. Fluent in English; Arabic is an advantage. Key Competencies Business Development &amp; Lead Generation B2B Sales &amp; Negotiation Client Relationship Management Strategic Thinking Communication &amp; Presentation Commercial Acumen Time Management Target Driven Self-Motivated Team Player Key Performance Indicators (KPIs) Achievement of monthly and annual sales targets. Number of qualified leads generated. Number of new client accounts acquired. Value of contracts secured. Client retention and satisfaction. Proposal-to-contract conversion rate.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Business Development, IT Product sales, IT Solutions Sales , IT Service sales</p><p></p></section>

<p>Job Description:</p><p>The selected candidate shall perform his duty independently to support the GENERAL SERVICES SECTION concerned as</p><p>per the below detailed task.</p><ul><li><p>Catering Services (Food & Beverage)</p></li><li><p>Hotel Bookings</p></li><li><p>Transportation Management</p></li><li><p>Laundry Services</p></li></ul><p>Following are the preferred qualifications and competencies:</p><ul><li><p>Experience in the Food & Beverage (F&B), hospitality, or facilities services industry is highly preferred.</p></li><li><p>Strong financial, administrative, and contract management background.</p></li><li><p>Excellent computer skills; knowledge of SAP will be an added advantage.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Fluency in English is mandatory; proficiency in both English and Arabic is preferred.</p></li><li><p>Proactive attitude with strong interpersonal and coordination skills.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Language & communication skills</p><ul><li><p>MANDATORY - Ability to communicate fluently in English language. (Speak, Read & Write)</p></li><li><p>Communicate clearly and concisely, both orally and in writing.</p></li><li><p>Strong Negotiation skill, Establish and maintain effective work relationships with those</p></li></ul><p>contacted in the course of work.</p><ul><li><p>Ability to write routine reports and correspondence.</p></li><li><p>Positive attitudes and strong personality.</p></li></ul><p>Computer Skills</p><ul><li><p>Computer literate and experience in use of MS office.</p></li><li><p>Familiar with SAP I CMMS software application.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Ogilvy<p><span>Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.</span><span>&amp;nbsp;</span></p><br><p><strong>What we're looking for:</strong></p><br><p>We’re on the hunt for a top notch Bilingual Public Relations Account Executive.&amp;nbsp;</p><br><p><strong>About the Role&amp;nbsp;&amp;nbsp;</strong></p><br><p>Ogilvy is seeking a dynamic and detail-oriented Account Executive to join its PR team in Doha. This role is ideal for a communications professional looking to build strong experience in press office management, media relations, and reporting within a fast-paced agency environment.</p><br><p>Working as part of an embedded team, the Account Executive will support the delivery of strategic PR initiatives, manage day-to-day media engagement, and contribute to the successful execution of campaigns, events, and activations.</p><br><p>The role offers the opportunity to work on high-profile national initiatives while developing strong relationships across the regional media landscape.</p><br><p><strong>What You’ll Do&amp;nbsp;</strong></p><br><p><strong>Press Office Management</strong></p><br><ul><li>Support the daily operations of the account’s press office, ensuring efficient handling of media enquiries and requests.</li><li>Draft and distribute press materials including press releases, media invitations, fact sheets, and briefing notes.</li><li>Maintain and regularly update media databases and journalist contact lists.</li><li>Coordinate internal approvals and ensure the timely dissemination of communications materials.</li></ul><p><strong>Media Relations</strong></p><br><ul><li>Build and maintain relationships with local and regional media outlets, including journalists across news, lifestyle, tourism, and business sectors.</li><li>Support proactive media outreach and pitching to secure relevant coverage opportunities.</li><li>Coordinate media attendance at events, press briefings, and destination activations.</li><li>Assist in managing media visits, media tours, and journalist familiarisation programmes.</li></ul><p><strong>Media Monitoring &amp;amp; Reporting</strong></p><br><ul><li>Track and monitor media coverage across print, online, and broadcast platforms.</li><li>Prepare daily monitoring updates, weekly coverage summaries, and campaign reports.</li><li>Assist in producing post-event and campaign coverage reports, including insights and performance highlights.</li><li>Maintain organised archives of media coverage and reporting materials.</li></ul><p><strong>Account &amp;amp; Campaign Support</strong></p><br><ul><li>Support the team in delivering integrated communications campaigns and activations.</li><li>Assist in preparing client updates, presentations, and reporting materials.</li><li>Coordinate timelines and support the implementation of PR activities and events.</li><li>Contribute to content development and ensure high standards across all communications outputs.</li></ul><p><strong>Skills &amp;amp; Experience</strong></p><br><ul><li>1–3 years of experience in public relations, communications, or media relations (agency experience preferred).</li><li>Strong writing and editing skills in English; Arabic is an advantage.</li><li>Familiarity with the local and regional media landscape.</li><li>Excellent organisational and time-management abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong interpersonal and relationship-building skills.</li></ul><p>&amp;nbsp;</p><br><strong><span>How We’ll Support You</span></strong><span>&amp;nbsp;</span><p><span>Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.&amp;nbsp;</span><span>&amp;nbsp;</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Project Planning &amp; Execution</p></li></ol><p>· Lead project planning activities including scope, schedule, cost, and resource allocation.</p><p>· Develop and monitor the master construction schedule.</p><p>· Coordinate structural, architectural, and MEP works.</p><p>· Ensure effective sequencing of high-rise activities (foundation, superstructure, façade, MEP, finishing). <br><br></p><ol start="2"><li><p>Budget &amp; Cost Control</p></li></ol><p>· Prepare and manage project budgets.</p><p>· Monitor cash flow and cost forecasts.</p><p>· Review subcontractor payments and variations.</p><p>· Control project expenditures and minimize cost overruns.<br><br>3. Contract &amp; Commercial Management</p><p>· Review contract documents, drawings, and specifications.</p><p>· Manage change orders, claims, and variations.</p><p>· Coordinate with consultants and clients on technical approvals.</p><p>· Ensure compliance with contractual obligations.<br><br>4. Site Management &amp; Coordination</p><p>· Supervise Site Engineers, Construction Managers, and subcontractors.</p><p>· Ensure coordination between:</p><p>o Structural works (core walls, slabs, columns)</p><p>o MEP installation</p><p>o Façade and external works</p><p>o Interior finishing</p><p>· Conduct regular site meetings and progress reviews.<br><br></p><ol start="5"><li><p>Quality Assurance &amp; Control</p></li></ol><p>· Ensure adherence to approved drawings and specifications.</p><p>· Monitor QA/QC implementation.</p><p>· Ensure inspections and testing are completed as required.</p><p>· Maintain high construction standards for high-rise structural integrity.<br><br></p><ol start="6"><li><p>Health, Safety &amp; Environmental Compliance</p></li></ol><p>· Ensure full compliance with HSE regulations.</p><p>· Promote a strong safety culture on site.</p><p>· Monitor implementation of safety plans and procedures.</p><p><br></p><ol start="7"><li><p>Risk Management</p></li></ol><p>· Identify project risks (technical, financial, schedule-related).</p><p>· Develop mitigation plans.</p><p>· Monitor critical path activities.<br><br></p><ol start="8"><li><p>Reporting &amp; Stakeholder Communication</p></li></ol><p>· Provide weekly and monthly progress reports.</p><p>· Communicate with clients, consultants, and senior management.</p><p>· Lead progress meetings and coordination meetings.<br><br><strong><u>JOB LOCATION : DUBAI</u></strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications · Bachelor’s Degree in Civil Engineering or Construction Management. · PMP certification (preferred). · 8–15 years of experience in construction. · Minimum 5 years managing mid-rise/high-rise building projects. · Strong knowledge of structural concrete works, tower cranes, lifting operations, and vertical construction sequencing.<br><br>Technical Skills · Project scheduling (Primavera P6 / MS Project) · Budget management · Contract administration · Risk management · Knowledge of local building codes and regulations<br><br>Leadership Competencies · Strong decision-making ability · Excellent communication and negotiation skills · Team leadership and conflict resolution · Ability to manage multiple subcontractors simultaneously<br><br>Key Performance Indicators (KPIs) · On-time project completion · Budget adherence · Safety performance (LTIFR reduction) · Quality compliance rate · Client satisfaction score<br><br></p><p></p></section>

An internship is your opportunity to understand how we work and whether our culture is right for you. It’s also your chance to show us that you have the right skills and attitude to succeed here. Our internships are paid positions, and last between a few months to a whole year—offering opportunities to use what you’ve learned at university on real projects.<br><br>We offer two different internships in Operations. If you’re applying for a Field Engineer internship, you must have completed your second year of an undergraduate degree in engineering or a relevant science. If you’re applying for a Field Specialist internship, you must be working towards a two-year technical diploma or associate degree.<br><br>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises the operations of gas production and gas wellhead treatment plants. Reviews and summarises plant data for past 24-hour period/day, plans gas production activities, weekly and monthly reports. Assist Planning engineers in setting priorities and follows upon, day to day maintenance work with appropriate personnel, authorizes hot and cold work permit. Participates in planning shutdown maintenance, inspection and work over schedules with relevant parties, taking into consideration production availability. Develops schedules with subordinates for planned shifts based on rotation. Drafts, discusses and implements approved policies and procedures covering work systems, plant operations and reporting requirements. Prepares the section's budget covering forecasts of annual expenditure in the categories of new capital and extraordinary items, transport, manpower, service equipment and ordinary revenue requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>13 years of experience including 3 years at a supervisory level. Educational Qualifications Diploma in Chemical Engineering or similar engineering</p><p></p></section>

<ul><li>Negotiate contracts with suppliers to secure the best prices and terms, ensuring maximum value for the organization.</li><li>Conduct market research to identify potential suppliers, evaluating them based on quality, cost, and reliability.</li><li>Develop and manage supplier relationships to foster collaboration and ensure timely delivery of goods.</li><li>Monitor inventory levels and forecast future purchasing needs to prevent stockouts and overstock situations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Supply Chain Management, or a related field is required.</p></li><li><p>Minimum of 10 years of experience in procurement or purchasing roles, preferably in a relevant industry.</p></li><li><p>Certification in supply chain management (e.g., CSCP, CPSM) is highly desirable.</p></li><li><p>Proven experience in contract negotiation and supplier management to achieve optimal outcomes.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>