وظائف محلل اقتصادي في قطر في قطر 2026

دوام كامل من ١٠ إلى ١٦ سنة Naukri Gulf

هندسة الأمن السيبراني والهندسة المعمارية

في الموقع - قطر - الدوحة ٣ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

من المتوقع أن يقدم المقاول CSEA دعمًا عمليًا لقسم هندسة الأمن السيبراني والهندسة المعمارية من خلال المساهمة في أنشطة الأمن المعماري، والمراجعات الأمنية الفنية، وتنفيذ الضوابط، وتقييمات المخاطر وخدمات الاستشارات عبر أنظمة المؤسسة والبُنى التحتية وبيئات السحابة والتطبيقات.من المتوقع أن يمتلك المقاول:<ul><li>خبرة عملية في منهجيات هندسة الأمن المؤسسي والتقنيات الأمنية الحديثة، بما في ذلك إدارة الهوية والوصول IAM، ونظام معلومات الأمن SIEM، ونُظم التهديد والاستجابة EDR/XDR، وجدار الحماية التطبيقي WAF، وSASE، والنهج بدون ثقة، وأمن السحابة، وأدوات أتمتة الأمن.</li><li>معرفة قوية بأمن بنية تكنولوجيا المعلومات التحتية، بما في ذلك أمان الشبكات، وأمن السحابة، وأمن نقاط النهاية، وأمن الهوية، ومبادئ تصميم الهندسة المعمارية الآمنة.</li><li>معرفة قوية بأمن التطبيقات، بما في ذلك دورة حياة البرمجيات الآمنة SDLC، وDevSecOps، وأمن واجهات البرمجة API، وممارسات الترميز الآمن، ونمذجة تهديدات التطبيقات.</li><li>خبرة في تنفيذ والتحقق والمراجعة للضوابط الأمنية عبر بنية تحتية لتكنولوجيا المعلومات ومنصات السحابة مثل AWS وAzure وGCP، وتطبيقات المؤسسة.</li><li>خبرة في تطوير وصيانة وتعزيز مكتبات الضوابط الأمنية، وأنماط الأمان، والخلفيات، ومعايير الهندسة المعمارية، مع ضمان تكاملها في أنشطة الهندسة المعمارية الأمنية.</li><li>فهم قوي لمعايير الأمن السيبراني والقوانين والأطر، بما في ذلك NIST وISO/IEC 27001 وCIS Controls وGDPR وPCI-DSS ومتطلبات الامتثال التنظيمية أو التنظيمية الأخرى.</li><li>فهم قوي لأفضل ممارسات الأمن السيبراني، بما في ذلك هندسة الشبكات الآمنة، وحماية نقاط النهاية، وإدارة الهوية والوصول، وأمن السحابة، وDevSecOps، وتصميم الدفاع في عمق.</li><li>خبرة في إجراء مراجعات تصميم الأمن وتقييمات المعمارية ونمذجة التهديدات وتقييمات المخاطر الفنية وتقييمات الفجوات الأمنية.</li><li>القدرة على دعم وحدات العمل وفرق المشاريع وفرق IT وأصحاب المصلحة الأمنيين في اختيار وتصميم وتنفيذ أنظمة معلومات وتكنولوجيات آمنة.</li><li>خبرة في أتمتة الأمن والبرمجة باستخدام أدوات ولغات مثل Python وPowerShell وBash وTerraform وAnsible أو تقنيات مشابهة.</li><li>القدرة على دعم التحقيقات الأمنية وأنشطة الاستجابة للحوادث والتحليل الجنائي وتحليل السبب الجذري وتوصيات التحسين بعد الحادث عند الحاجة.</li><li>خبرة في تقديم الاستشارة الفنية والدعم الاستشاري في مشاريع ومبادرات ومهام CSEA كما يطلبه رئيس قسم CSEA.</li><li>قدرة ممتازة على ترجمة مفاهيم الأمن السيبراني الفنية والمخاطر والتوصيات إلى لغة أعمال واضحة لأصحاب المصلحة تقنيين وغير تقنيين.</li><li>خبرة في المشاركة في لجان الأمن السيبراني ولاجتماعات العمل الفنية وBoards مراجعة المعمارية واجتماعات المشاريع والمناقشات الأمنية عبر الوظائف.</li><li>مهارات رفع المشكلات وتحليلية واتخاذ القرار قوية، مع القدرة على تقييم بيئات تقنية معقدة وتوصية حلول أمنية عملية.</li><li>القدرة على العمل بشكل مستقل مع التعاون الفعّال مع مهندسي الأمن المعماريين، ومحللي SOC، وفرق IT وتطبيقات والمديرين المسؤولين عن المشاريع وأصحاب المصلحة من الأعمال.</li><li>مهارات تواصل شفهية وكتابية ممتازة، مع القدرة على توثيق نتائج الأمن والمعمارية والتقييمات والمخاطر وإجراءات الإصلاح بشكل واضح ومهني.</li><li>القدرة على توجيه ودعم أعضاء فريق CSEA حسب الحاجة من خلال نقل المعرفة ومشاركة الخبرة الفنية والمساهمة في تطوير قدرات الأمن السيبراني والهندسة المعمارية الداخلية.</li></ul>النتيجة الرئيسية قد يُتوقع من المقاول دعم أو تسليم:<ul><li>مراجعات معمارية الأمن</li><li>تقارير مراجعة التصميم الأمني</li><li>نماذج التهديد وتقييمات المخاطر</li><li>خرائط الضوابط الأمنية والتوصيات</li><li>نماذج معمارية وخلفيات ومعايير</li><li>تقارير الاستشارة الفنية الأمنية</li><li>توصيات التصميم الآمن للبنية التحتية، والسحابة، والتطبيقات</li><li>خرائط طريق تحسين الأمن</li><li>دعم الاستجابة للحوادث والتحقيقات والتحليل الفني</li><li>جلسات نقل المعرفة لأعضاء CSEA</li></ul> الملف المرشح المطلوبالمتطلباتالتعليم: <ul><li>درجة البكالوريوس في مجال تقني مثل الأمن السيبراني، علوم الحاسوب، الهندسة الحاسوبية، أمن المعلومات، تقنية المعلومات، أو تخصص ذي صلة. ويفضل درجة أعلى أو شهادات مهنية ذات صلة.</li></ul>الخبرة:<ul><li>حد أدنى 10 سنوات من الخبرة ذات الصلة في الأمن السيبراني، أمن المعلومات، هندسة الأمن، أو أمن بنية تكنولوجيا المعلومات، مع خبرة عملية لا تقل عن 3 سنوات في هندسة الأمن، والهندسة الأمنية، أو هندسة الأمن المؤسسي.</li></ul>الشهادات المفضلة:<ul><li>يفضل شهادات CISSP وCISM وSABSA وTOGAF.</li><li>يفضل شهادات أمن السحابة مثل CCSP وAzure Security Engineer أو AWS Security Specialty.</li><li>يفضل شهادات الأمن السيبراني مثل GCIH وGCIA وGSEC أو Security+.</li><li>شهادات أخرى ذات صلة بالأمن السيبراني أو أمان السحابة أو الهندسة المعمارية قد تعتبر.</li></ul>الطلاقة في اللغتين الإنجليزية والعربية مطلوبة.

The CSEA Contractor is expected to provide hands-on support to the Cyber Security Engineering and Architecture section by contributing to security architecture activities, technical security reviews, control implementation, risk assessments and advisory services across enterprise systems, infrastructure, cloud environments and applications.The contractor is expected to have:<ul><li>Hands-on experience with Enterprise Security Architecture methodologies and modern security technologies, including IAM, SIEM, EDR/XDR, WAF, SASE, Zero Trust, cloud security, and security automation tools.</li><li>Strong knowledge of IT infrastructure security, including network security, cloud security, endpoint security, identity security, and secure architecture design principles.</li><li>Strong knowledge of application security, including secure SDLC, DevSecOps, API security, secure coding practices, and application threat modeling.</li><li>Experience implementing, validating, and reviewing security controls across IT infrastructure, cloud platforms such as AWS, Azure, and GCP, and enterprise applications.</li><li>Experience developing, maintaining, and enhancing security control libraries, security patterns, baselines, and architecture standards, while ensuring their integration into security architecture and engineering activities.</li><li>Strong understanding of cybersecurity standards, laws, and frameworks, including NIST, ISO/IEC 27001, CIS Controls, GDPR, PCI-DSS, and other relevant regulatory or compliance requirements.</li><li>Strong understanding of cybersecurity best practices, including secure network architecture, endpoint protection, identity and access management, cloud security, DevSecOps, and defense-in-depth design.</li><li>Experience conducting security design reviews, architecture assessments, threat modeling, technical risk assessments, and security gap assessments.</li><li>Ability to support business units, project teams, IT teams, and security stakeholders in selecting, designing, and implementing secure information systems and technology solutions.</li><li>Experience with security automation and scripting using tools and languages such as Python, PowerShell, Bash, Terraform, Ansible, or similar technologies.</li><li>Ability to support security investigations, incident response activities, forensic analysis, root cause analysis, and post-incident improvement recommendations when required.</li><li>Experience providing technical consultation and advisory support on CSEA-related projects, initiatives, and engagements as requested by the CSEA Section Head.</li><li>Excellent ability to translate technical cybersecurity concepts, risks, and recommendations into clear business language for both technical and non-technical stakeholders.</li><li>Experience participating in cybersecurity committees, technical working groups, architecture review boards, project meetings, and cross-functional security discussions.</li><li>Strong problem-solving, analytical, and decision-support skills, with the ability to assess complex technical environments and recommend practical security solutions.</li><li>Ability to work independently while also collaborating effectively with security architects, SOC analysts, IT teams, application teams, project managers, and business stakeholders.</li><li>Excellent verbal and written communication skills, with the ability to document security findings, architecture recommendations, risks, and remediation actions clearly and professionally.</li><li>Ability to mentor and support CSEA team members as needed by transferring knowledge, sharing technical expertise, and contributing to the development of internal cybersecurity engineering and architecture capabilities.</li></ul>Key Deliverables: The contractor may be expected to support or deliver:<ul><li>Security architecture reviews</li><li>Security design review reports</li><li>Threat models and risk assessments</li><li>Security control mapping and recommendations</li><li>Architecture patterns, baselines, and standards</li><li>Technical security advisory reports</li><li>Secure design recommendations for infrastructure, cloud, and applications</li><li>Security improvement roadmaps</li><li>Support for incident response, investigations, and technical analysis</li><li>Knowledge transfer sessions for CSEA members</li></ul> Desired Candidate ProfileRequirementsEducation: <ul><li>Bachelor’s degree in a technology-related field, such as Cybersecurity, Computer Science, Computer Engineering, Information Security, Information Technology, or a related discipline. A higher degree or relevant professional certifications are preferred.</li></ul>Experience:<ul><li>Minimum of 10 years relevant experience in cybersecurity, information security, security engineering, or IT infrastructure security, with at least 3 years of hands-on experience in cybersecurity architecture, security engineering, or enterprise security architecture.</li></ul>Preferred Certifications:<ul><li>CISSP, CISM, SABSA, or TOGAF certifications preferred.</li><li>Cloud security certifications such as CCSP, Azure Security Engineer, or AWS Security Specialty preferred.</li><li>Cybersecurity certifications such as GCIH, GCIA, GSEC, or Security+ preferred.</li><li>Other relevant cybersecurity, cloud security, or architecture certifications considered. </li></ul>Proficiency in English & Arabic is required.

بيت.كوم

CSEA المقاول

في الموقع - قطر ٢٨ يوليو ٢٠٢٦

الاتصالات والتقنية

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> من المتوقع أن يقدم CSEA المقاول دعمًا عمليًا لقسم هندسة وأرشفة الأمن السيبراني من خلال الإسهام في أنشطة بنية الأمن، ومراجعات الأمن الفني، وتنفيذ الضوابط، وتقييمات المخاطر وخدمات الاستشارة عبر أنظمة المؤسسة والبنية التحتية وبيئات السحابة والتطبيقات. من المتوقع أن يمتلك المقاول التالي: <ul><li>خبرة عملية في مناهج هندسة الأمن المؤسسية وتقنيات الأمن الحديثة، بما في ذلك IAM، SIEM، EDR/XDR، WAF، SASE، Zero Trust، أمان السحابة، وأدوات أتمتة الأمن. </li><li>معرفة قوية بأمان بنية تكنولوجيا المعلومات، بما في ذلك أمان الشبكات وأمان السحابة وأمان نقاط النهاية وأمان الهوية ومبادئ تصميم الهندسة الآمنة. </li><li>معرفة قوية بأمان التطبيقات، بما في ذلك دورة حياة التطوير الآمنة (Secure SDLC)، DevSecOps، أمان API، ممارسات التشفير الآمن، ونمذجة تهديدات التطبيق. </li><li>خبرة في تنفيذ والتحقق من ومراجعة الضوابط الأمنية عبر بنية IT التحتية والمنصات السحابية مثل AWS وAzure وGCP، وتطبيقات المؤسسة. </li><li>خبرة في تطوير وصيانة وتحسين مكتبات الضوابط الأمنية وأنماط الأمان والخطوط الأساسية ومعايير الهندسة، مع ضمان تكاملها في أنشطة أمان الهندسة المعمارية والهندسة. </li><li>فهم قوي لمعايير الأمن السيبراني والقوانين والأطر التنظيمية، بما في ذلك NIST وISO/IEC 27001 وCIS Controls وGDPR وPCI-DSS وغيرها من المتطلبات التنظيمية أو الامتثال ذات الصلة. </li><li>فهم قوي لأفضل ممارسات الأمن السيبراني، بما في ذلك بنية الشبكة الآمنة، حماية نقاط النهاية، إدارة الهوية والوصول، أمان السحابة، DevSecOps، وتصميم الدفاع في العمق. </li><li>خبرة في إجراء مراجعات تصميم الأمن وتقييمات الهندسة ونمذجة التهديدات وتقييمات المخاطر الفنية وتقييم فجوات الأمن. </li><li>القدرة على دعم وحدات الأعمال وفرق المشاريع وفرق تكنولوجيا المعلومات وأصحاب المصلحة الأمنيين في اختيار وتصميم وتنفيذ أنظمة معلومات آمنة وحلول تكنولوجيا المعلومات. </li><li>خبرة في الأتمتة الأمنية والبرمجة باستخدام أدوات ولغات مثل Python وPowerShell وBash وTerraform وAnsible أو تقنيات مماثلة. </li><li>القدرة على دعم عمليات التحقيق الأمني وأنشطة الاستجابة للحوادث والتحليل الجنائي وتحليل السبب الجذري وتوصيات التحسين بعد الحادث عند الطلب. </li><li>خبرة في تقديم الاستشارات الفنية والدعم الاستشاري في مشاريع ومبادرات وم engagements المرتبطة بـ CSEA وفقًا لطلب رئيس قسم CSEA. </li><li>قدرة ممتازة على ترجمة مفاهيم الأمن السيبراني والتخفيف من المخاطر والتوصيات إلى لغة أعمال واضحة لأصحاب المصلحة teknية وغير teknische. </li><li>خبرة في المشاركة في لجان الأمن السيبراني، وفرق العمل الفنية، ومجالس مراجعة الهندسة المعمارية، والاجتماعات المشاريع، ومناقشات الأمن عبر الوظائف. </li><li>مهارات قوية في حل المشكلات والتحليل ودعم القرار، مع القدرة على تقييم بيئات تقنية معقدة وتقديم حلول أمانية عملية. </li><li>القدرة على العمل بشكل مستقل وفي الوقت نفسه التعاون بفاعلية مع معماريي الأمن ومحللي SOC وفرق IT وفرقاء التطبيقات ومديري المشاريع وأصحاب المصلحة في العمل التجاري. </li><li>مهارات تواصل شفهية وكتابية متميزة، مع القدرة على توثيق نتائج الأمن والتوصيات المعمارية والمخاطر وإجراءات الإصلاح بوضوح واحترافية. </li><li>القدرة على توجيه ودعم أعضاء فريق CSEA حسب الحاجة من خلال نقل المعرفة ومشاركة الخبرة الفنية والمساهمة في تطوير قدرات الهندسة المعمارية والأمن السيبراني الداخلية. </li></ul>المخرجات الرئيسية: قد يُطلب من المقاول دعم أو تسليم: <ul><li>مراجعات بنية الأمن </li><li>تقارير مراجعة تصميم الأمان </li><li>نماذج التهديد وتقييمات المخاطر </li><li>رسم خرائط الضوابط الأمنية وتوصياتها </li><li>أنماط الهندسة والخطوط الأساسية والمعايير المعمارية </li><li>تقارير استشارات الأمان الفنية </li><li>توصيات تصميم آمن للبنية التحتية والسحابة والتطبيقات </li><li>خرائط طريق لتحسين الأمن </li><li>الدعم في الاستجابة للحوادث والتحقيقات والتحليل الفني </li><li>جلسات نقل المعرفة لأعضاء CSEA </li></ul> المتطلباتالتعليم: <ul><li>درجة البكالوريوس في مجال تقني، مثل الأمن السيبراني، علوم الحاسوب، هندسة الحاسوب، أمن المعلومات، تكنولوجيا المعلومات، أو تخصص ذو صلة. يفضل الحصول على درجة أعلى أو شهادات مهنية ذات صلة. </li></ul>الخبرة: <ul><li>حد أدنى 10 سنوات خبرة ذات صلة في الأمن السيبراني، أمن المعلومات، هندسة الأمن، أو أمان بنية IT، مع ما لا يقل عن 3 سنوات خبرة عملية في هندسة الأمن، هندسة الأمن، أو هندسة الأمن المؤسسي. </li></ul>الشهادات المفضلة: <ul><li>يفضل شهادات CISSP، CISM، SABSA، أو TOGAF. </li><li>يفضل شهادات أمان السحابة مثل CCSP، مهندس أمان Azure، أو AWS Security Specialty. </li><li>يفضل شهادات الأمن مثل GCIH، GCIA، GSEC، أو Security+. </li><li>يُنظر في شهادات أخرى ذات صلة بالأمن السيبراني أو أمان السحابة أو الهندسة المعمارية. </li></ul>إتقان اللغة الإنجليزية والعربية مطلوب.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The CSEA Contractor is expected to provide hands-on support to the Cyber Security Engineering and Architecture section by contributing to security architecture activities, technical security reviews, control implementation, risk assessments and advisory services across enterprise systems, infrastructure, cloud environments and applications. The contractor is expected to have: <ul><li>Hands-on experience with Enterprise Security Architecture methodologies and modern security technologies, including IAM, SIEM, EDR/XDR, WAF, SASE, Zero Trust, cloud security, and security automation tools. </li><li>Strong knowledge of IT infrastructure security, including network security, cloud security, endpoint security, identity security, and secure architecture design principles. </li><li>Strong knowledge of application security, including secure SDLC, DevSecOps, API security, secure coding practices, and application threat modeling. </li><li>Experience implementing, validating, and reviewing security controls across IT infrastructure, cloud platforms such as AWS, Azure, and GCP, and enterprise applications. </li><li>Experience developing, maintaining, and enhancing security control libraries, security patterns, baselines, and architecture standards, while ensuring their integration into security architecture and engineering activities. </li><li>Strong understanding of cybersecurity standards, laws, and frameworks, including NIST, ISO/IEC 27001, CIS Controls, GDPR, PCI-DSS, and other relevant regulatory or compliance requirements. </li><li>Strong understanding of cybersecurity best practices, including secure network architecture, endpoint protection, identity and access management, cloud security, DevSecOps, and defense-in-depth design. </li><li>Experience conducting security design reviews, architecture assessments, threat modeling, technical risk assessments, and security gap assessments. </li><li>Ability to support business units, project teams, IT teams, and security stakeholders in selecting, designing, and implementing secure information systems and technology solutions. </li><li>Experience with security automation and scripting using tools and languages such as Python, PowerShell, Bash, Terraform, Ansible, or similar technologies. </li><li>Ability to support security investigations, incident response activities, forensic analysis, root cause analysis, and post-incident improvement recommendations when required. </li><li>Experience providing technical consultation and advisory support on CSEA-related projects, initiatives, and engagements as requested by the CSEA Section Head. </li><li>Excellent ability to translate technical cybersecurity concepts, risks, and recommendations into clear business language for both technical and non-technical stakeholders. </li><li>Experience participating in cybersecurity committees, technical working groups, architecture review boards, project meetings, and cross-functional security discussions. </li><li>Strong problem-solving, analytical, and decision-support skills, with the ability to assess complex technical environments and recommend practical security solutions. </li><li>Ability to work independently while also collaborating effectively with security architects, SOC analysts, IT teams, application teams, project managers, and business stakeholders. </li><li>Excellent verbal and written communication skills, with the ability to document security findings, architecture recommendations, risks, and remediation actions clearly and professionally. </li><li>Ability to mentor and support CSEA team members as needed by transferring knowledge, sharing technical expertise, and contributing to the development of internal cybersecurity engineering and architecture capabilities. </li></ul>Key Deliverables: The contractor may be expected to support or deliver: <ul><li>Security architecture reviews </li><li>Security design review reports </li><li>Threat models and risk assessments </li><li>Security control mapping and recommendations </li><li>Architecture patterns, baselines, and standards </li><li>Technical security advisory reports </li><li>Secure design recommendations for infrastructure, cloud, and applications </li><li>Security improvement roadmaps </li><li>Support for incident response, investigations, and technical analysis </li><li>Knowledge transfer sessions for CSEA members </li></ul> RequirementsEducation: <ul><li>Bachelor’s degree in a technology-related field, such as Cybersecurity, Computer Science, Computer Engineering, Information Security, Information Technology, or a related discipline. A higher degree or relevant professional certifications are preferred. </li></ul>Experience: <ul><li>Minimum of 10 years relevant experience in cybersecurity, information security, security engineering, or IT infrastructure security, with at least 3 years of hands-on experience in cybersecurity architecture, security engineering, or enterprise security architecture. </li></ul>Preferred Certifications: <ul><li>CISSP, CISM, SABSA, or TOGAF certifications preferred. </li><li>Cloud security certifications such as CCSP, Azure Security Engineer, or AWS Security Specialty preferred. </li><li>Cybersecurity certifications such as GCIH, GCIA, GSEC, or Security+ preferred. </li><li>Other relevant cybersecurity, cloud security, or architecture certifications considered. </li></ul>Proficiency in English & Arabic is required. </div>

دوام كامل لينكدإن

نائب الرئيس لمراقبة الجودة الرقمية

في الموقع - قطر - الدوحة ١٤ سبتمبر ٢٠٢٦

المحاسبة والمالية والبنوك

نبذة عن QNB تأسست مجموعة QNB في عام 1964 كأول بنك تجاري قطري، وقد نمت المجموعة بثبات لتصبح أكبر بنك في منطقة الشرق الأوسط وأفريقيا. تمتد تواجد مجموعة QNB من خلال فروعها وشركاتها التابعة والزميلة إلى أكثر من 31 دولة عبر ثلاث قارات، حيث تقدم مجموعة شاملة من المنتجات والخدمات المتقدمة. يبلغ إجمالي عدد الموظفين أكثر من 28,000 موظف يخدمون ما يصل إلى 20 مليون عميل من خلال 1,000 موقع، مع شبكة صراف آلي تضم 4,300 جهاز. حافظ QNB على مكانته كواحد من أعلى البنوك الإقليمية تصنيفاً من قبل وكالات التصنيف الائتماني الرائدة بما في ذلك ستاندرد آند بورز (A)، وموديز (Aa3)، وفيتش (A+). كما حصل البنك على العديد من الجوائز من قبل منشورات مالية دولية متخصصة ورائدة. وبناءً على الأداء المالي القوي والمستمر للمجموعة وتوسع تواجدها الدولي، يصنف QNB حالياً كأثمن علامة تجارية مصرفية في منطقة الشرق الأوسط وأفريقيا، وفقاً لمجلة براند فاينانس. تمتلك مجموعة QNB برنامجاً فعالاً لدعم المجتمع وترعى مختلف الفعاليات الاجتماعية والتعليمية والرياضية. ملخص الغرض من الوظيفة سيكون شاغل الوظيفة مسؤولاً عن ضمان جودة وموثوقية الخدمات المصرفية الرقمية، بما في ذلك منصات الخدمات المصرفية عبر الإنترنت، وتطبيقات الهاتف المحمول، والقنوات والمنتجات الرقمية الأخرى. سيقود هذا الفرد استراتيجية وعمليات ضمان الجودة داخل قسم الأعمال الرقمية للأفراد. يتضمن الدور الإشراف على تطوير وتنفيذ معايير ضمان الجودة، وإجراءات الاختبار، وتدابير مراقبة الجودة لضمان أعلى مستوى من تقديم الخدمة لجميع المنتجات والخدمات المصرفية الرقمية. يتطلب هذا الدور مزيجاً من التخطيط الاستراتيجي، والقيادة، والخبرة التقنية، وفهم عميق للعمليات المصرفية الرقمية. سيتمتع المرشح المثالي بخلفية قوية في ضمان جودة البرمجيات، وفهم لتقنيات الخدمات المصرفية الرقمية، وسجل حافل من الإنجازات في قيادة فرق ضمان الجودة لتحقيق التميز في تقديم الخدمات الرقمية. الواجبات والمسؤوليات الأساسية حسب الأبعاد المساهمون والمالية: تطوير وتنفيذ استراتيجية شاملة لضمان الجودة تتماشى مع أهداف التحول الرقمي للبنك؛ التعاون مع الإدارة العليا لتنفيذ خارطة طريق الاستراتيجية الرقمية؛ وضع مؤشرات الأداء الرئيسية وأفضل الممارسات؛ تعزيز الابتكار، وكفاءة التكلفة، والإنتاجية؛ تفويض السلطة ومراقبة الأداء؛ والحفاظ على فهم واضح لعوامل الأداء المالية وغير المالية. العملاء (داخليون وخارجيون): قيادة وإدارة فريق ضمان الجودة، وتحديد الأهداف، وتقييم الأداء، وتعزيز التطوير المهني؛ التنسيق مع إدارات تسليم المشاريع؛ توصيل مقاييس الجودة للإدارة العليا؛ التواصل مع أصحاب المصلحة الداخليين والخارجيين؛ العمل بشكل وثيق مع مديري المنتجات والمطورين لتقديم حلول عالية الجودة؛ ضمان الالتزام باتفاقيات مستوى الخدمة (SLAs)؛ والحفاظ على علاقات قوية عبر الإدارات. داخلي (العمليات، المنتجات، التنظيمية): التعاون مع فرق تكنولوجيا المعلومات والتطوير لدمج عمليات ضمان الجودة طوال دورة حياة المنتج؛ تنفيذ ممارسات وتقنيات ضمان الجودة المتطورة؛ قيادة أطر ضمان الجودة التي تركز على الجودة والأمن وتجربة العملاء؛ الإشراف على خطط الاختبار والاختبار الآلي؛ دفع التحسين المستمر والابتكار داخل الفريق. التعلم والمعرفة: الحفاظ على الخبرة في التحول الرقمي، وتقنيات ضمان الجودة، وتقنيات الخدمات المصرفية الرقمية؛ استكشاف الأخطاء وإصلاحها في المسائل المعقدة؛ تعزيز تطوير أداء الموظفين؛ وتشجيع التفكير الابتكاري وتبني أفضل الممارسات في الصناعة. مسؤوليات إطار العمل القانوني والتنظيمي والمخاطر: ضمان الامتثال للمعايير التنظيمية والسياسات الداخلية بما في ذلك مكافحة غسل الأموال، وحماية البيانات، ومكافحة الاحتيال، ومخاطر السلوك؛ تنفيذ إدارة المخاطر وفقاً لمبدأ خطوط الدفاع الثلاثة؛ إكمال التدريب الإلزامي؛ وحضور الندوات المطلوبة. أخرى: الحفاظ على معايير حماية البيانات والسرية؛ الحفاظ على أخلاقيات مهنية عالية لتعزيز سمعة البنك؛ وأداء واجبات أخرى يكلفه بها الإدارة. متطلبات التعليم والخبرة درجة البكالوريوس من جامعة معترف بها، ويفضل أن تكون في التسويق أو الأعمال المصرفية أو التمويل أو المحاسبة أو الاقتصاد أو إدارة الأعمال أو تكنولوجيا المعلومات. خبرة لا تقل عن 12 عاماً في مجال ذي صلة، ويفضل أن تكون داخل بنك دولي عالي التصنيف. ملاحظة: سيُطلب منك إرفاق ما يلي: السيرة الذاتية (Resume/CV) نسخة من جواز السفر (للمقيمين في قطر فقط) الشهادة الدراسية أخرى

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent will be responsible for ensuring the quality and reliability of digital banking services, including online banking platforms, mobile apps, and other digital channels and products. This individual will lead the quality assurance strategy and operations within the Retail Digital Business Department. The role involves overseeing the development and implementation of quality assurance standards, testing procedures, and quality control measures to ensure the highest level of service delivery for all digital banking products and services. This role requires a blend of strategic planning, leadership, technical expertise, and a deep understanding of digital banking operations. The ideal candidate will possess a strong background in software quality assurance, an understanding of digital banking technologies, and a proven record of accomplishment of leading QA teams to achieve excellence in the digital service delivery. Essential Duties & Responsibilities By Dimensions Shareholder & Financial: Develop and implement a comprehensive QA strategy aligned with the bank’s digital transformation goals; collaborate with senior leadership to execute the digital strategy roadmap; establish KPIs and best practices; promote innovation, cost efficiency, and productivity; delegate authority and monitor performance; and maintain a clear understanding of financial and non-financial performance factors. Customer (Internal & External): Lead and manage the QA team, set objectives, evaluate performance, and foster professional development; coordinate with project delivery departments; communicate quality metrics to senior management; liaise with internal and external stakeholders; work closely with product managers and developers to deliver high-quality solutions; ensure adherence to SLAs; and maintain strong relationships across departments. Internal (Processes, Products, Regulatory): Collaborate with IT and development teams to integrate QA processes throughout the product lifecycle; implement cutting-edge QA practices and technologies; lead quality assurance frameworks focused on quality, security, and customer experience; oversee test plans and automated testing; drive continuous improvement and innovation within the team. Learning & Knowledge: Maintain expertise in digital transformation, QA techniques, and digital banking technologies; troubleshoot complex issues; foster staff development and performance; and encourage innovative thinking and adoption of industry-leading practices. Legal, Regulatory, and Risk Framework Responsibilities: Ensure compliance with regulatory standards and internal policies including AML, data protection, fraud control, and conduct risk; perform risk management in accordance with the Three Lines of Defence principle; complete mandatory training; and attend required seminars. Other: Uphold data protection and confidentiality standards; maintain high professional ethics to strengthen the bank’s reputation; and perform other duties as assigned by management. Education And Experience Requirements Bachelor’s degree from a recognized university, preferably in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology. Minimum of 12 years of relevant experience, ideally within a highly rated international bank. Note: you will be required to attach the following: Resume/CVPassport ID Copy (only Qatar residents) Education Certificate Other

دوام كامل لينكدإن

مشارك

في الموقع - قطر - الدوحة ١٤ سبتمبر ٢٠٢٦

المحاسبة والمالية والبنوك

عن QNB تأسست مجموعة QNB في عام 1964 كأول بنك تجاري قطري، وقد نمت باطراد لتصبح أكبر بنك في منطقة الشرق الأوسط وإفريقيا. يمتد تواجد مجموعة QNB من خلال فروعها وشركاتها التابعة والزميلة إلى أكثر من 31 دولة عبر ثلاث قارات، حيث تقدم مجموعة شاملة من المنتجات والخدمات المتطورة. يبلغ إجمالي عدد الموظفين أكثر من 28,000 موظف يخدمون ما يصل إلى 20 مليون عميل من خلال 1,000 موقع، مع شبكة صراف آلي تضم 4,300 جهاز. حافظ QNB على مكانته كأحد أعلى البنوك الإقليمية تصنيفاً من قبل وكالات التصنيف الائتماني الرائدة بما في ذلك ستاندرد آند بورز (A)، وموديز (Aa3)، وفيتش (A+). كما حصل البنك على العديد من الجوائز من منشورات مالية دولية متخصصة ورائدة. بناءً على الأداء المالي القوي والمستمر للمجموعة وتوسع تواجدها الدولي، يصنف QNB حالياً كالعلامة التجارية المصرفية الأكثر قيمة في الشرق الأوسط وإفريقيا، وفقاً لمجلة براند فاينانس. تمتلك مجموعة QNB برنامجاً نشطاً لدعم المجتمع وترعى العديد من الفعاليات الاجتماعية والتعليمية والرياضية. ملخص الغرض من الوظيفة يتحمل شاغل الوظيفة المسؤولية الأساسية عن دعم مسؤولي/مديري علاقات العملاء في إدارة وخدمة أصحاب حسابات QNB أوائل، بما في ذلك تقديم خدمات مصرفية ممتازة في الوقت المناسب وضمان إتمام جميع تعليمات العملاء والمعاملات بكفاءة. يتضمن الدور أيضاً التعامل مع استفسارات العملاء اليومية باحترافية ومساعدة العملاء داخل مقر الفرع. الواجبات والمسؤوليات الأساسية حسب الأبعاد المساهمون والجانب المالي: دعم مديري ومسؤولي علاقات العملاء في التعامل مع استفسارات العملاء والشكاوى وحلها في الوقت المناسب. تعزيز رضا العملاء من خلال تقديم خدمة سلسة لتعظيم ربحية العملاء واكتسابهم. مراعاة مؤشرات الأداء الرئيسية (KPIs) لمراقبة أداء خدمة عملاء QNB أوائل وقياس الجودة. صياغة استراتيجيات الاحتفاظ بالعملاء لتقليل معدل التسرب وتنمية محفظة عملاء QNB أوائل. تنفيذ مؤشرات الأداء الرئيسية وأفضل الممارسات لدور مشارك خدمة عملاء QNB أوائل. تعزيز الوعي بالتكلفة والكفاءة والإنتاجية لتقليل التكاليف وتحسين الفوائد للبنك. التصرف ضمن حدود السلطة المفوضة. العملاء (داخليون وخارجيون): تقديم مستويات عالية من خدمة العملاء والتفاعل الاستباقي مع العملاء الذين يزورون الفرع. متابعة جميع قضايا العملاء لضمان الرضا الكامل وتحقيق أقصى استفادة من المنتجات والخدمات. المشاركة في إدارة قواعد البيانات وبرامج الولاء ومبادرات التسويق المباشر لإطلاق المنتجات الجديدة والحملات الترويجية. توفير خدمة متميزة لعملاء QNB أوائل مع الحفاظ على سرية ونزاهة البيانات. تحديد الحلول والرؤى بشكل استباقي لمواجهة تحديات العملاء. تقديم معلومات حول المنتجات والخدمات المناسبة وتحديد فرص البيع المتقاطع. تعزيز صورة QNB من خلال خدمة استباقية تركز على العميل. مساعدة العملاء في جميع الاستفسارات المتعلقة بالمنتجات وطلبات الخدمة. الحفاظ على الأنشطة بما يتماشى مع اتفاقيات مستوى الخدمة (SLAs). بناء علاقات فعالة مع الإدارات والوحدات ذات الصلة والحفاظ عليها. تقديم معلومات دقيقة وفي الوقت المناسب للمدققين، والامتثال، والرقابة المالية، والمخاطر عند الحاجة. داخلي (العمليات، المنتجات، التنظيم): العمل بنظام الورديات وفقاً لسياسات البنك المعتمدة. التعاون مع مديري علاقات QNB أوائل لتحديد فجوات الخدمة. المساعدة في حل شكاوى العملاء وقضايا التواصل. إدارة تنفيذ منتجات وخدمات وتطبيقات العملاء ضمن معايير جودة الخدمة المعتمدة. مساعدة العملاء في إكمال النماذج والتطبيقات مثل: فتح الحسابات، طلبات بطاقات الصراف الآلي، طلبات بطاقات الائتمان، طلبات دفاتر الشيكات، تعليمات الأوامر المستديمة. أداء المهام التشغيلية المتعلقة بالعملاء مثل: ترحيل فتح الحساب، صيانة بيانات العملاء، شهادات الرصيد، شهادات براءة الذمة. الحفاظ على أنظمة تتبع معلومات واستفسارات العملاء. الاحتفاظ بالملفات وقواعد البيانات والسجلات والسجلات اليومية. معالجة طلبات التفويض والتنزيلات حسب الحاجة. تصعيد القضايا المتعلقة بالمعاملات التي لم يتم حلها إلى إدارة QNB أوائل. التعلم والمعرفة: الحفاظ على معرفة عملية بإدارة علاقات العملاء. تحديد فرص التطوير المهني والمشاركة في أنشطة التطوير. البقاء على اطلاع بالتطورات في المجال المهني. متطلبات التعليم والخبرة درجة البكالوريوس، ويفضل أن تكون في: التسويق، المصرفية، المالية، المحاسبة، الاقتصاد، إدارة الأعمال، تكنولوجيا المعلومات أو مجال ذي صلة. لا يشترط خبرة سابقة. ملاحظة: سيُطلب منك إرفاق ما يلي: السيرة الذاتية، جواز السفر، البطاقة الشخصية (QID)، الشهادة الدراسية، شهادة الميلاد

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent is primarily responsible for supporting the Customer Relationship Executives/Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all customer instructions and transactions are completed efficiently. The role also involves handling day-to-day customer queries professionally and assisting customers within the branch premises. Essential Duties & Responsibilities By Dimensions Shareholder & Financial Support Customer Relationship Managers and Executives in handling customer queries, complaints, and timely complaint resolution. Enhance customer satisfaction through seamless service delivery to maximize customer profitability and acquisition. Be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement. Formulate customer retention strategies to minimize attrition and grow the QNB First customer portfolio. Implement KPIs and best practices for the Associate, QNB First Customer Service role. Promote cost consciousness, efficiency, and productivity to minimize cost and optimize benefits for the Bank. Act within the limits of delegated authority. Customer (Internal & External) Deliver high standards of customer service and proactively engage with customers visiting the branch. Follow up on all customer issues to ensure complete satisfaction and maximum utilization of products and services. Participate in database management, loyalty programs, and direct marketing initiatives for new product launches and promotional campaigns. Provide service excellence to QNB First customers while maintaining strict confidentiality and integrity. Proactively identify solutions and insights to address customer challenges. Provide information about suitable products and services and identify cross-selling opportunities. Enhance QNB’s image through proactive, customer-driven service. Assist customers with all product-related inquiries and service requests. Maintain activities in line with Service Level Agreements (SLAs). Build and maintain effective relationships with related departments and units. Provide timely and accurate information to Auditors, Compliance, Financial Control, and Risk when required. Internal (Processes, Products, Regulatory) Work in shifts as per approved bank policies. Collaborate with QNB First Relationship Managers to identify service gaps. Assist in resolving customer complaints and communication issues. Manage implementation of customer products, services, and applications within approved service quality standards. Assist customers in completing forms and applications such as:Account opening ATM card applications Credit card applications Checkbook requests Standing order instructions Perform customer-related operational tasks such as:Account opening posting Customer data maintenance Balance certificates No-liability certificates Maintain customer information and inquiry tracking systems. Maintain files, databases, records, registers, and logs. Process authorization requests and downloads as required. Escalate unresolved transaction-related issues to QNB First Management. Learning & Knowledge Maintain working knowledge of customer relationship management. Identify professional development opportunities and participate in development activities. Stay current with developments in the professional field. Education And Experience Requirements Bachelor's Degree, preferably in:Marketing Banking Finance Accounting Economics Business Administration Information Technology or related field No prior experience required. Note: you will be required to attach the following: Resume/CVPassport QIDEducation Certificate Birth Certificate

دوام كامل لينكدإن

مشارك

في الموقع - قطر - الدوحة ٩ سبتمبر ٢٠٢٦

المحاسبة والمالية والبنوك

عن مجموعة QNB تأسست مجموعة QNB في عام 1964 كأول بنك تجاري قطري، وقد نمت المجموعة بشكل مطرد لتصبح أكبر بنك في منطقة الشرق الأوسط وأفريقيا. يمتد تواجد مجموعة QNB من خلال فروعها وشركاتها التابعة والزميلة إلى أكثر من 31 دولة عبر ثلاث قارات، حيث تقدم مجموعة شاملة من المنتجات والخدمات المتطورة. ويبلغ إجمالي عدد الموظفين أكثر من 28,000 موظف، يخدمون ما يصل إلى 20 مليون عميل من خلال 1,000 موقع، مع شبكة صراف آلي تضم 4,300 جهاز. حافظ بنك QNB على مكانته كواحد من أعلى البنوك الإقليمية تصنيفاً من قبل وكالات التصنيف الائتماني الرائدة، بما في ذلك ستاندرد آند بورز (A)، وموديز (Aa3)، وفيتش (A+). كما حصل البنك على العديد من الجوائز من منشورات مالية دولية متخصصة. وبناءً على الأداء المالي القوي والمستمر للمجموعة وتوسعها الدولي، يصنف QNB حالياً كأعلى علامة تجارية مصرفية قيمة في الشرق الأوسط وأفريقيا، وفقاً لمجلة براند فاينانس. تمتلك مجموعة QNB برنامجاً فعالاً لدعم المجتمع وترعى مختلف الفعاليات الاجتماعية والتعليمية والرياضية. ملخص الغرض من الوظيفة يتحمل شاغل الوظيفة المسؤولية الأساسية عن دعم مسؤولي/مديري علاقات العملاء في إدارة وخدمة أصحاب حسابات QNB أوائل، بما في ذلك تقديم خدمات مصرفية ممتازة في الوقت المناسب وضمان إتمام جميع تعليمات ومعاملات العملاء بكفاءة. كما يتضمن الدور التعامل مع استفسارات العملاء اليومية باحترافية ومساعدة العملاء داخل مقر الفرع. الواجبات والمسؤوليات الأساسية حسب الأبعاد المساهمون والجانب المالي: دعم مديري ومسؤولي علاقات العملاء في التعامل مع استفسارات العملاء وشكاويهم وضمان حلها في الوقت المناسب. تعزيز رضا العملاء من خلال تقديم خدمات سلسة لزيادة ربحية العملاء ومعدلات الاستحواذ عليهم. الحرص على مراقبة مؤشرات الأداء الرئيسية (KPIs) لأداء خدمة عملاء QNB أوائل وقياس جودتها. صياغة استراتيجيات الاحتفاظ بالعملاء لتقليل معدل التسرب وتنمية محفظة عملاء QNB أوائل. تنفيذ مؤشرات الأداء الرئيسية وأفضل الممارسات لدور مشارك خدمة عملاء QNB أوائل. تعزيز الوعي بالتكلفة والكفاءة والإنتاجية لتقليل التكاليف وتحسين الفوائد للبنك. العمل ضمن حدود السلطة المفوضة. العملاء (داخليون وخارجيون): تقديم مستويات عالية من خدمة العملاء والتفاعل بشكل استباقي مع العملاء الذين يزورون الفرع. متابعة جميع قضايا العملاء لضمان الرضا الكامل وتحقيق أقصى استفادة من المنتجات والخدمات. المشاركة في إدارة قواعد البيانات، وبرامج الولاء، ومبادرات التسويق المباشر لإطلاق المنتجات الجديدة والحملات الترويجية. تقديم خدمة متميزة لعملاء QNB أوائل مع الحفاظ على السرية والنزاهة التامة. تحديد الحلول والرؤى بشكل استباقي لمعالجة تحديات العملاء. تقديم معلومات حول المنتجات والخدمات المناسبة وتحديد فرص البيع المتبادل. تعزيز صورة QNB من خلال الخدمة الاستباقية التي تركز على العميل. مساعدة العملاء في جميع الاستفسارات المتعلقة بالمنتجات وطلبات الخدمة. الحفاظ على سير العمل بما يتماشى مع اتفاقيات مستوى الخدمة (SLAs). بناء علاقات فعالة مع الإدارات والوحدات ذات الصلة والحفاظ عليها. تقديم معلومات دقيقة وفي الوقت المناسب للمدققين، وإدارة الامتثال، والرقابة المالية، وإدارة المخاطر عند الحاجة. الجانب الداخلي (العمليات، المنتجات، التنظيم): العمل بنظام الورديات وفقاً لسياسات البنك المعتمدة. التعاون مع مديري علاقات QNB أوائل لتحديد فجوات الخدمة. المساعدة في حل شكاوى العملاء وقضايا التواصل. إدارة تنفيذ منتجات وخدمات وطلبات العملاء وفقاً لمعايير جودة الخدمة المعتمدة. مساعدة العملاء في إكمال النماذج والطلبات مثل: فتح الحساب، طلبات بطاقات الصراف الآلي، طلبات بطاقات الائتمان، طلبات دفاتر الشيكات، تعليمات الأوامر المستديمة. تنفيذ المهام التشغيلية المتعلقة بالعملاء مثل: ترحيل عمليات فتح الحساب، صيانة بيانات العملاء، شهادات الرصيد، شهادات عدم الممانعة. الحفاظ على أنظمة تتبع معلومات واستفسارات العملاء. الاحتفاظ بالملفات وقواعد البيانات والسجلات والسجلات اليومية. معالجة طلبات التفويض والتنزيلات حسب الحاجة. تصعيد القضايا المتعلقة بالمعاملات التي لم يتم حلها إلى إدارة QNB أوائل. التعلم والمعرفة: الحفاظ على معرفة عملية بإدارة علاقات العملاء. تحديد فرص التطوير المهني والمشاركة في أنشطة التطوير. البقاء على اطلاع دائم بالتطورات في المجال المهني. متطلبات التعليم والخبرة درجة البكالوريوس، ويفضل أن تكون في: التسويق، الخدمات المصرفية، المالية، المحاسبة، الاقتصاد، إدارة الأعمال، تكنولوجيا المعلومات أو مجال ذي صلة. لا يشترط وجود خبرة سابقة. ملاحظة: سيُطلب منك إرفاق ما يلي: السيرة الذاتية، صورة جواز السفر، صورة البطاقة الشخصية (QID)، الشهادة الدراسية، شهادة الميلاد

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent is primarily responsible for supporting the Customer Relationship Executives/Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all customer instructions and transactions are completed efficiently. The role also involves handling day-to-day customer queries professionally and assisting customers within the branch premises. Essential Duties & Responsibilities By Dimensions Shareholder & Financial Support Customer Relationship Managers and Executives in handling customer queries, complaints, and timely complaint resolution. Enhance customer satisfaction through seamless service delivery to maximize customer profitability and acquisition. Be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement. Formulate customer retention strategies to minimize attrition and grow the QNB First customer portfolio. Implement KPIs and best practices for the Associate, QNB First Customer Service role. Promote cost consciousness, efficiency, and productivity to minimize cost and optimize benefits for the Bank. Act within the limits of delegated authority. Customer (Internal & External) Deliver high standards of customer service and proactively engage with customers visiting the branch. Follow up on all customer issues to ensure complete satisfaction and maximum utilization of products and services. Participate in database management, loyalty programs, and direct marketing initiatives for new product launches and promotional campaigns. Provide service excellence to QNB First customers while maintaining strict confidentiality and integrity. Proactively identify solutions and insights to address customer challenges. Provide information about suitable products and services and identify cross-selling opportunities. Enhance QNB’s image through proactive, customer-driven service. Assist customers with all product-related inquiries and service requests. Maintain activities in line with Service Level Agreements (SLAs). Build and maintain effective relationships with related departments and units. Provide timely and accurate information to Auditors, Compliance, Financial Control, and Risk when required. Internal (Processes, Products, Regulatory) Work in shifts as per approved bank policies. Collaborate with QNB First Relationship Managers to identify service gaps. Assist in resolving customer complaints and communication issues. Manage implementation of customer products, services, and applications within approved service quality standards. Assist customers in completing forms and applications such as:Account opening ATM card applications Credit card applications Checkbook requests Standing order instructions Perform customer-related operational tasks such as:Account opening posting Customer data maintenance Balance certificates No-liability certificates Maintain customer information and inquiry tracking systems. Maintain files, databases, records, registers, and logs. Process authorization requests and downloads as required. Escalate unresolved transaction-related issues to QNB First Management. Learning & Knowledge Maintain working knowledge of customer relationship management. Identify professional development opportunities and participate in development activities. Stay current with developments in the professional field. Education And Experience Requirements Bachelor's Degree, preferably in:Marketing Banking Finance Accounting Economics Business Administration Information Technology or related field No prior experience required. Note: you will be required to attach the following: Resume/CVPassport QIDEducation Certificate Birth Certificate

دوام كامل لينكدإن

مساعد مراقبة عمليات الخزينة

في الموقع - قطر - الدوحة ٢ سبتمبر ٢٠٢٦

المحاسبة والمالية والبنوك

عن QNB تأسست مجموعة QNB في عام 1964 كأول بنك تجاري قطري، وقد نمت المجموعة بشكل مطرد لتصبح أكبر بنك في منطقة الشرق الأوسط وأفريقيا. تمتد تواجد مجموعة QNB من خلال فروعها وشركاتها التابعة والزميلة إلى أكثر من 31 دولة عبر ثلاث قارات، حيث تقدم مجموعة شاملة من المنتجات والخدمات المتقدمة. يبلغ إجمالي عدد الموظفين أكثر من 28,000 موظف يخدمون ما يصل إلى 20 مليون عميل من خلال 1,000 موقع، وشبكة صراف آلي تضم 4,300 جهاز. حافظ QNB على مكانته كواحد من أعلى البنوك الإقليمية تصنيفاً من قبل وكالات التصنيف الائتماني الرائدة، بما في ذلك ستاندرد آند بورز (A)، وموديز (Aa3)، وفيتش (A+). كما حصل البنك على العديد من الجوائز من قبل منشورات مالية دولية متخصصة ورائدة. بناءً على الأداء المالي القوي والمستمر للمجموعة وتوسع تواجدها الدولي، يُصنف QNB حالياً كأعلى علامة تجارية مصرفية قيمة في الشرق الأوسط وأفريقيا، وفقاً لمجلة براند فاينانس. تمتلك مجموعة QNB برنامجاً نشطاً لدعم المجتمع وترعى العديد من الفعاليات الاجتماعية والتعليمية والرياضية. ملخص الغرض من الوظيفة يتولى مساعد مراقبة عمليات الخزينة مسؤولية مراقبة والتحقق من معاملات الخزينة، والمراكز، والحدود، وتقارير الربحية لضمان الدقة والامتثال وإدارة المخاطر بفعالية. يدعم هذا الدور إعداد التقارير الإدارية اليومية، وتسوية سجلات الخزينة، ومراقبة أنشطة السوق والاستثمار، والمساعدة في ضمان الامتثال للسياسات الداخلية والمتطلبات التنظيمية. يعمل شاغل الوظيفة بشكل وثيق مع إدارة الخزينة، والرقابة المالية، وأمناء الحفظ، وأصحاب المصلحة الآخرين للحفاظ على نزاهة عمليات الخزينة وإعداد التقارير. المهام والمسؤوليات الأساسية حسب الأبعاد المسؤوليات المالية والتجارية: إعداد ومراجعة تقارير الربح والخسارة اليومية، مع ضمان دقة واكتمال جميع الحسابات المتعلقة بالخزينة. تحليل تقارير معاملات الخزينة اليومية وتحديد أي تباينات أو اختلافات أو حركات غير معتادة. مراقبة مراكز العملات الأجنبية (FX) وحدود الخزينة لضمان الامتثال للحدود المعتمدة. الحفاظ على الوعي بمؤشرات أداء السوق، ودخل الفوائد، وعوائد الاستثمار، وأنشطة توزيع الأرباح التي تؤثر على محافظ الخزينة. المساعدة في إعداد التقارير الإدارية اليومية والأسبوعية والشهرية مع تفسيرات واضحة للتقلبات والتباينات الكبيرة. المساهمة في تنفيذ مؤشرات الأداء الرئيسية وأفضل الممارسات ضمن مراقبة عمليات الخزينة. دعم مبادرات كفاءة التكلفة والتحسين المستمر للعمليات عبر عمليات الخزينة. دعم العملاء الداخليين والخارجيين: ضمان معالجة معاملات الخزينة وتسجيلها بدقة في أنظمة إدارة الخزينة. تقديم الدعم والمعلومات في الوقت المناسب لأصحاب المصلحة الداخليين، والمراجعين، والجهات التنظيمية، والأطراف المخول لها. بناء علاقات عمل فعالة مع المكتب الأمامي للخزينة، والرقابة المالية، وإدارة المخاطر، والعمليات، وأمناء الحفظ، والإدارات الأخرى ذات الصلة. دعم أهداف تقديم الخدمة من خلال الحفاظ على مستويات الخدمة وأوقات الاستجابة المتفق عليها. الاستجابة بسرعة ومهنية للاستفسارات الواردة من العملاء، والأطراف المقابلة، والإدارات الداخلية. مسؤوليات مراقبة الخزينة والعمليات: مراجعة وتسوية حسابات الحفظ مقابل السجلات الداخلية لضمان الدقة والامتثال لسياسات البنك. التحقق من تحديث أسعار السوق، والتقييمات، والأسعار بدقة وفي الوقت المناسب داخل أنظمة الخزينة. مراقبة مراكز الخزينة والمخاطر لضمان الامتثال للحدود الداخلية والتنظيمية. المساعدة في التحقيق وحل فروق التسوية، وتناقضات الحجز، والاستثناءات التشغيلية. دعم التحقق المادي وتسوية معاملات الخزينة مع أمناء الحفظ ودفتر الأستاذ العام للبنك. إعداد تقارير الخزينة الدورية المطلوبة من قبل الإدارة، والسلطات التنظيمية، ومصرف قطر المركزي (QCB). مساعدة كبار أعضاء الفريق في تحليل أداء الخزينة، والمستحقات، والتقييمات، وتباينات الربح والخسارة. مراقبة محافظ الاستثمار ومراكز الخزينة لضمان دقة واكتمال التقارير. الحفاظ على التوثيق والسجلات المناسبة لمعاملات الخزينة، والتسويات، وأنشطة المراقبة. التعلم والتطوير: المشاركة في البرامج التدريبية وورش العمل للحفاظ على المعرفة بمنتجات الخزينة، والأسواق المالية، والأنظمة المصرفية. تعزيز المعرفة المهنية باستمرار في عمليات الخزينة، والاستثمارات، وإدارة المخاطر، والتقارير المالية. البقاء على اطلاع بتطورات السوق، والتغييرات التنظيمية، وأفضل ممارسات الصناعة. السعي بنشاط لاقتناص فرص التعلم التي تحسن الفعالية التشغيلية والقدرات المهنية. متطلبات التعليم/الخبرة درجة البكالوريوس في الصيرفة، أو المالية، أو المحاسبة، أو الاقتصاد، أو إدارة الأعمال، أو تكنولوجيا المعلومات، أو تخصص ذي صلة. يفضل وجود خبرة في عمليات الخزينة، أو مراقبة الخزينة، أو الرقابة المالية، أو العمليات المصرفية، أو عمليات أسواق رأس المال. ملاحظة: سيُطلب منك إرفاق ما يلي: السيرة الذاتية، البطاقة الشخصية القطرية (الوجهين)، جواز السفر، الشهادة الدراسية، شهادة الميلاد

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The Associate, Treasury Operations Control is responsible for monitoring and validating treasury transactions, positions, limits, and profitability reports to ensure accuracy, compliance, and effective risk management. The role supports the preparation of daily management reports, reconciles treasury records, monitors market and investment activities, and assists in ensuring compliance with internal policies and regulatory requirements. The incumbent works closely with Treasury, Financial Control, Custodians, and other stakeholders to maintain the integrity of treasury operations and reporting. Essential Duties & Responsibilities By Dimensions Financial & Business Responsibilities Prepare and review daily Profit & Loss (P&L) reports, ensuring the accuracy and completeness of all treasury-related accounts. Analyze daily treasury transaction reports and identify any variances, discrepancies, or unusual movements. Monitor foreign exchange (FX) positions and treasury limits to ensure compliance with approved thresholds. Maintain awareness of market performance indicators, interest income, investment returns, and dividend activities affecting treasury portfolios. Assist in preparing daily, weekly, and monthly management reports with clear explanations of significant fluctuations and variances. Contribute to the implementation of KPIs and best practices within Treasury Operations Control. Support cost-efficiency initiatives and continuous process improvement across treasury operations. Internal & External Customer Support Ensure treasury transactions are processed and recorded accurately in treasury management systems. Provide timely support and information to internal stakeholders, auditors, regulators, and other authorized parties. Build effective working relationships with Treasury Front Office, Financial Control, Risk Management, Operations, Custodians, and other related departments. Support service delivery objectives by maintaining agreed service levels and response times. Respond promptly and professionally to inquiries from customers, counterparties, and internal departments. Treasury Control & Operational Responsibilities Review and reconcile custody accounts against internal records to ensure accuracy and compliance with Bank policies. Verify that market prices, valuations, and rates are updated accurately and timely within treasury systems. Monitor treasury positions and exposures to ensure compliance with internal and regulatory limits. Assist in investigating and resolving reconciliation breaks, booking discrepancies, and operational exceptions. Support physical verification and reconciliation of treasury transactions with custodians and the Bank’s General Ledger. Prepare periodic treasury reports required by Management, Regulatory Authorities, and the Qatar Central Bank (QCB). Assist senior team members in analyzing treasury performance, accruals, valuations, and profit and loss variances. Monitor investment portfolios and treasury positions to ensure reporting accuracy and completeness. Maintain proper documentation and records for treasury transactions, reconciliations, and control activities. Learning & Development Participate in training programs and workshops to maintain knowledge of treasury products, financial markets, and banking regulations. Continuously enhance professional knowledge in treasury operations, investments, risk management, and financial reporting. Stay informed about market developments, regulatory changes, and industry best practices. Actively pursue learning opportunities that improve operational effectiveness and professional capabilities. Education/Experience Requirements Bachelor's Degree in Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or a related discipline. Experience in Treasury Operations, Treasury Control, Financial Control, Banking Operations, or Capital Markets Operations is preferred. Note: you will be required to attach the following: Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

دوام كامل لينكدإن

شريك

في الموقع - قطر - الدوحة ٢٤ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

عن QNB تأسست في 1964 كأول بنك تجاري قطري مملوك محليًا في الدولة، نما مجموعة QNB بشكل مطرد ليصبح أكبر بنك في منطقة الشرق الأوسط وأفريقيا (MEA). تتوسع مكانة QNB Group من خلال شركاتها التابعة وشركاتها الشقيقة إلى أكثر من 31 دولة عبر ثلاث قارات، مقدمة مجموعة شاملة من المنتجات والخدمات المتقدمة. يبلغ إجمالي عدد الموظفين أكثر من 28,000 موظف يخدمون حتى 20 مليون عميل يعملون من خلال 1,000 موقع، مع شبكة أجهزة صراف آلي تبلغ 4,300 جهازًا. احتفظت QNB بمكانتها كأحد أعلى البنوك الإقليمية تصنيفًا من قبل وكالات التصنيف الائتماني الرائدة بما في ذلك Standard & Poor’s (A)، Moody’s (Aa3)، وFitch (A+). كما فاز البنك بالعديد من الجوائز من منشورات مالية دولية متخصصة رائدة. استنادًا إلى الأداء المالي القوي والمتسق للمج group وتزايده الدولي، تُصنف QNB حاليًا كأقوى علامة بنكية في منطقة الشرق الأوسط وأفريقيا، وفق مجلة Brand Finance. لدى QNB Group برنامج دعم مجتمعي نشط ويرعى فعاليات اجتماعية وتعليمية ورياضية متعددة. ملخص هدف الوظيفة المسؤول نفسه مسؤول بشكل أساسي عن دعم موظفي العلاقات بالعملاء/المديرين في إدارة وخدمة حاملي حساب QNB First، بما في ذلك تقديم خدمات بنكية ممتازة في الوقت المناسب وضمان إتمام جميع تعليمات العملاء ومعاملاتهم بكفاءة. كما يتضمن الدور التعامل مع استفسارات العملاء يوميًا بشكل مهني ومساعدة العملاء داخل مبنى الفرع. الواجبات الأساسية والمسؤوليات حسب الأبعاد الداعم المالي وورقة المساهمة للشركات والموظفين في إدارة العلاقات مع العملاء ومتابعة الاستفسارات والشكاوى والعمل على حلها في الوقت المناسب. تعزيز رضا العملاء من خلال تقديم خدمة سلسة لتعظيم ربحية العملاء واكتسابهم. مراعاة مؤشرات الأداء الرئيسية (KPIs) الخاصة بأداء خدمة عملاء QNB First ومراقبتها وقياس جودتها. وضع استراتيجيات الاحتفاظ بالعملاء لتقليل التسرب وتوسيع محفظة عملاء QNB First. تطبيق KPIs وأفضل الممارسات لدور خدمة عملاء Associate وQNB First. تعزيز الوعي بالتكلفة والكفاءة والإنتاجية لتقليل التكلفة وتحقيق أقصى فائدة للبنك. التصرف ضمن حدود السلطة المفوضة. العميل (داخليًا وخارجيًا) تقديم مستوى عالٍ من خدمة العملاء والتفاعل بشكل استباقي مع العملاء القادمين إلى الفرع. متابعة جميع قضايا العملاء لضمان الرضا التام والاستفادة القصوى من المنتجات والخدمات. المشاركة في إدارة البيانات وبرامج الولاء ومبادرات التسويق المباشر لإطلاق منتجات جديدة وحملات ترويجية. تقديم مستوى خدمة متميز لعملاء QNB First مع الحفاظ على سرية ونزاهة المعلومات.识 النIdentify حلول ورؤى لمعالجة تحديات العملاء بشكل استباقي. تقديم معلومات عن المنتجات والخدمات المناسبة وتحديد فرص البيع المتبادل. تعزيز صورة QNB من خلال خدمة استباقية يقودها العميل. مساعدة العملاء في جميع الاستفسارات الخاصة بالمنتجات وطلبات الخدمة. الحفاظ على الأنشطة بما يتوافق مع اتفاقيات مستوى الخدمة (SLAs). بناء والحفاظ على علاقات فعالة مع الأقسام والوحدات ذات الصلة. تزويد المدققين والامتثال والرقابة المالية والمخاطر بمعلومات دقيقة وفي الوقت المناسب عند الحاجة. العمل الداخلي (العمليات، المنتجات، التنظيمية) العمل بنظام الورديات وفق سياسات البنك المعتمدة. التعاون مع مديري علاقات QNB First لتحديد فجوات الخدمة. المساعدة في حل شكاوى العملاء ومشاكل الاتصالات. إدارة تنفيذ منتجات العملاء وخدماتهم وتطبيقاتهم ضمن معايير جودة الخدمة المعتمدة. مساعدة العملاء في إكمال النماذج والتطبيقات مثل: فتح حساب طلبات بطاقة الصراف الآلي طلبات بطاقة الائتمان طلبات دفتر الشيكات تعليمات الأمر الدائم تنفيذ مهام تشغيلية متعلقة بالعملاء مثل: فتح الحساب نشر بيانات العميل الحفاظ على شهادات الرصيد شهادات عدم الالتزام الحفاظ على معلومات العملاء ونظم تتبع الاستفسار. الحفاظ على الملفات وقواعد البيانات والسجلات والتقارير والسجلات والدفاتر. معالجة طلبات التفويض والتنزيلات حسب الحاجة. تصعيد القضايا غير المحلولة ذات الصلة بالمعاملات إلى إدارة QNB First. التعلم والمعرفة الحفاظ على المعرفة العملية بإدارة علاقة العملاء. تحديد فرص التطوير المهني والمشاركة في أنشطة التطوير. متابعة التطورات في المجال المهني. تعليم ومتطلبات الخبرة درجة البكالوريوس، ويفضل في: التسويق المصرفي التمويل المحاسبة الاقتصاد إدارة الأعمال تكنولوجيا المعلومات أو مجال ذو صلة لا يشترط خبرة سابقة. ملاحظة: ستُطلب منك إرفاق ما يلي: سيرة ذاتية/سيرتان ذاتيتان جواز سفر شهادة QIDE شهادة تعليم شهادة ميلاد

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent is primarily responsible for supporting the Customer Relationship Executives/Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all customer instructions and transactions are completed efficiently. The role also involves handling day-to-day customer queries professionally and assisting customers within the branch premises. Essential Duties & Responsibilities By Dimensions Shareholder & Financial Support Customer Relationship Managers and Executives in handling customer queries, complaints, and timely complaint resolution. Enhance customer satisfaction through seamless service delivery to maximize customer profitability and acquisition. Be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement. Formulate customer retention strategies to minimize attrition and grow the QNB First customer portfolio. Implement KPIs and best practices for the Associate, QNB First Customer Service role. Promote cost consciousness, efficiency, and productivity to minimize cost and optimize benefits for the Bank. Act within the limits of delegated authority. Customer (Internal & External) Deliver high standards of customer service and proactively engage with customers visiting the branch. Follow up on all customer issues to ensure complete satisfaction and maximum utilization of products and services. Participate in database management, loyalty programs, and direct marketing initiatives for new product launches and promotional campaigns. Provide service excellence to QNB First customers while maintaining strict confidentiality and integrity. Proactively identify solutions and insights to address customer challenges. Provide information about suitable products and services and identify cross-selling opportunities. Enhance QNB’s image through proactive, customer-driven service. Assist customers with all product-related inquiries and service requests. Maintain activities in line with Service Level Agreements (SLAs). Build and maintain effective relationships with related departments and units. Provide timely and accurate information to Auditors, Compliance, Financial Control, and Risk when required. Internal (Processes, Products, Regulatory) Work in shifts as per approved bank policies. Collaborate with QNB First Relationship Managers to identify service gaps. Assist in resolving customer complaints and communication issues. Manage implementation of customer products, services, and applications within approved service quality standards. Assist customers in completing forms and applications such as:Account opening ATM card applications Credit card applications Checkbook requests Standing order instructions Perform customer-related operational tasks such as:Account opening posting Customer data maintenance Balance certificates No-liability certificates Maintain customer information and inquiry tracking systems. Maintain files, databases, records, registers, and logs. Process authorization requests and downloads as required. Escalate unresolved transaction-related issues to QNB First Management. Learning & Knowledge Maintain working knowledge of customer relationship management. Identify professional development opportunities and participate in development activities. Stay current with developments in the professional field. Education And Experience Requirements Bachelor's Degree, preferably in:Marketing Banking Finance Accounting Economics Business Administration Information Technology or related field No prior experience required. Note: you will be required to attach the following: Resume/CVPassport QIDEducation Certificate Birth Certificate

دوام كامل لينكدإن

Senior Manager International Branches Operational Risk

في الموقع - قطر - الدوحة ١٧ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Summary The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group International Branches in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of International Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the International Branches to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices. Main Responsibilities Shareholder & Financial: - Support the implementation of the New QNB Group Operational Risk Framework (policies, procedures and standards) with the aim to improve the groups management of its operational risks - Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data. - Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated to, and understood by, the concerned officers and staff in the various QNB International Units to ensure that the best interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial losses are avoided, and for action by the units. - Distil insights and provide clarity on the top 10 most important or material operational risks to support riskinformed decisions at the executive committee level, ensure a risk dialogue among the management team, and enable proper risk oversight by the board - Promote a strong control culture and general awareness of risk management across the business. - Implements KPI’s and best practices for International Branches Operational Risk. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. - Ensure the pro-active participation and support of QNB International Branches in the preparation / updating of policies, procedures and guidelines. - Ensure that the risk framework is well embedded across the business and functions to ensure transparency of risks, issues and events. - Facilitate the running of the QNB International Operational Risk Committee ensuring delivery of strong papers, which address key areas of risk and ensure good levels of debate from members in our International Branch Network. - Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is clearly reported and understood. - Consolidate portfolio management data/ other MIS information received from the other operational risk subfunctions. - Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned business units/ senior management for their consideration/ action. - Stay updated with the relevant best practice pronouncements pertaining to operational risk and work towards instilling the same within the Group’s operational risk practices. - Develop/finalize and report on the Key Risk Indicators (KRIs) established for each of the International Branches. - Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, processes and standards are in place to identify, assess, measure, manage and report operational risks, including identification of the International Branches’ systemic operational risk. - Escalate relevant operational risk reporting/issues as requested by the Head of International Operational Risk to include and comply with all internal and/or external requirements Internal (Processes, Products, Regulatory): - Possess an understanding of business processes and controls in all related operational areas. - Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. Learning & Knowledge: - Possess an understanding of business processes and controls in all related operational areas. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Work closely with other teams in the Risk, Compliance and Audit function to ensure an aligned approach to interactions with business areas. - Promote efficient and prompt communication, interaction and synergies between QNB International Units’ Risk functions with the various QNB business areas (i.e. Corporate and Institutional Banking, Treasury, Retail, Wealth Management) and support areas (Operations, IT, Services, Communications, Human Capital), as well as Audit, Legal, Group Strategy, Compliance and Financial Control functions (”QNB Divisions”). Education And Experience Requirements Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). At least 8 years of relevant experience, preferably within a highly rated international bank of which at least 2-3 years in the development and execution of Operational risk Frameworks Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

دوام كامل لينكدإن

Vice President - Private Banking Sales

في الموقع - قطر - الدوحة ١٣ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Summary The incumbent will be primarily responsible for developing and managing relationships with High Net Worth (UHNW) customers allocated to him, including members of the Ruling Family and Government officials and act as a ‘one-stop solution’ for all Private Banking services including banking and investment, fiduciary and lending services. The incumbent must be able to work closely as part of the team with domestic Private Bankers to develop referrals from their client bases. Main Responsibilities Shareholder & Financial: Evaluate Private Client’s financial data and/or investment objectives and coordinate with Asset Management team to recommend strategies based on the client’s risk profile and personal financial statements Provide inputs to the SVP Private Banking Sales in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the Private Banking (UHNW) segment. Implements KPI’s and best practices for VP Private Banking Sales role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Inspire private banking team and lead by example to achieve business targets providing a very high level of service to clients. Take responsibility for the most demanding clients (personal and corporate). Build and maintain proactively, strong relationships with Private Banking client base. Assess clients investment objectives, risk profile, liquidity preference, investment return expectations and times horizons. Coordinate with Asset Management team to Propose, implement and undertake ongoing monitoring of suitable investment strategies for clients making use of full range of investment vehicles including, equities, bonds, property (direct and fund) alternatives (hedge funds, private equity funds) structured products. Coordinate with Asset Management team to Manage investment portfolios on either advisory or discretionary basis. Responsive to the needs of the client base and lead the client focus initiative to ensure that cross referral environment is established in Private Bank thereby ensuring all services offered by the bank are brought to the clients attention where appropriate, eg lending fiduciary, yacht finance etc. Act as the single point of contact for all Private Banking services pertaining to HNW customers. Ensure customer complaints are handled/ resolved in accordance with internal procedures. Provide inputs to the SVP Private Banking Sales in the preparation of Service Level Agreements (SLAs) with internal departments across the QNB Group which reflect the need for priority servicing of Private Banking customer requests and will accordingly help increase external customer satisfaction. Build and maintain strong and effective relationships with internal departments across the QNB Group to ensure priority processing and resolutions of the needs/ queries of such customer including any related operational issues and thereby facilitate achievement of the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required on the UHNW customer base. To assist customers in all their queries on Bank’s / investment products and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide inputs to the SVP Private Banking Sales for developing a credible set of products to attract and retain valuable customers and thereby increase market share and profitability. Lead, develop and implement marketing strategies, in corporation with the SVP Private Banking Sales & Marketing Unit, for the products and services offered by the department. Learning & Knowledge: Possess sound knowledge of the private banking business and related risks together with a good knowledge of operations and control. Must posses sound knowledge of both investment products and general knowledge of the markets. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. Education And Experience Requirements University graduate graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration Completed CISI Level 4 Certificate in International Advanced Wealth Management or equivalent. Must have passed CFA Level 1 Certifications: CFA charterholder is highly desirable At least 12 years client facing experience in financial services with specialization in managing accounts/ relationships with UHNW customers. Well-informed of the market competitive structure, industry practices and any regulations for the private banking segment with at least 3 years experience in local environment. Must have demonstrable track record of success in acquiring and retaining significant levels of new business Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate

دوام كامل

Vice President Quality Control

في الموقع - قطر - الدوحة ١١ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent will: Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches. Essential Duties & Responsibilities By Dimensions Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. Education/Experience Requirements Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets). Note: you will be required to attach the following: Resume/CVPassport Educational Certificates

دوام كامل

Vice President, Financial Institutions and Correspondent Banking Relations

في الموقع - قطر - الدوحة ١٠ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Summary The incumbent will be responsible for developing and managing relationships with Financial Institutions and strengthening correspondent banking relationships by fostering new correspondent banking alliances; the incumbent will ensure the extension of the Group’s reach to the different geographical areas of the world. Main Responsibilities Shareholder & Financial:Assist in the implementation of the strategies and plans to achieve all volume, revenue, and profit targets. Support the SVP, FI & CB Relations in the development of Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Financial Institutions Unit and monitor their achievements on periodic basis. Meet and exceed target budgets for new and existing Financial Institutions relationships comprising placements, borrowings and loan syndications, etc., for the Financial Institutions Unit, in accordance with QNB’s overall Division budget and strategy. Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank Act within the limits of the powers delegated to the incumbent Implements KPI’s and best practices for Vice President, Financial Institutions and Correspondent Banking Relations role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank Customer (Internal & External):Ensure provision of superior customer service through building lasting relationships with financial correspondents. Build and maintain strong and effective relationships between QNB Group and counterparties; hands on coordination between various QNB International branches and subsidiaries on global FI relationship; Partner and coordinate with other divisions in the Bank and international branches and subsidiaries when recommending relationships with counterparty banks and influencing them in enhancing their scope of business with QNB; Assist the SVP, FI & CB Relations to develop and manage relationships with correspondent banks. Periodic travels to visit counterparty banks internationally to market QNB as the Bank of Choice in Qatar and the Region and support international branches within their geographical areas; Monitors the periodical P&L for the dept., for Nostro/Vostro, treasury related and other income and expenses directly linked with counterparties FIs from QNB Doha as well as the international branches; Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required. Internal (Processes, Products, Regulatory):Support SVP, FI and CB Relations on business development, credit recommendation (increasing/ decreasing lines of credit etc.), and relationship management for selected local, regional, and international banks and other specialized financial institutions. Ensure the existence of adequate and approved policies/ procedures to guide staff in their day-to-day activities and to ensure compliance with the same. Manage the Financial Institutions’ credit portfolio on overall basis to ensure targets are met, corrective measures implemented on timely basis and to gauge the quality and performance of the portfolio. Approve credit proposals that are within the incumbent’s delegated powers and submit those which exceed his approval authority to the higher approving authority. Identify and timely report on all negative events and early signals on potential problematic accounts/relationships. Continuously scan/ monitor reports from external rating agencies to identify significant up gradation/ downgrading of financial institutions and determine the impact of the same upon existing FI relationships. Ensure annual reviews of Financial Institutions are conducted on timely basis. Supervise the compilation of the report on annual reviews of Financial Institutions to be presented to executive management and the Board for deciding on facility renewals. Implement the approved Relationship Management strategy within the unit to achieve the business objectives. Provide technical expertise and guidance to Relationship Officers to ensure their credit proposals address all relevant risk factors and meet minimum acceptable standards. - Assist the SVP, FI & CB Relations in managing some of the Bank’s international projects such as the Annual IMF Meetings and SIBOS Expos - Undertake specific financial institutions projects as assigned from time to time. Learning & Knowledge:Take decisive action to ensure speedy resolution of unresolved staff grievances or conflicts within the team. Possess a prominent knowledge of Financial Institution related business and correspondent relationships with a good knowledge of operations and control. Identify areas for professional development of self and other staff. Seek out opportunities to remain current with all developments in professional field Legal, Regulatory and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensuring high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintains high professional standards to uphold QNB's reputation and to strengthen its market leadership position All other ad hoc duties/activities related to QNB that management may request of the employee from time to time Education And Experience Requirements Bachelors University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Well-informed of the market competitive structure, industry practices and regulations for the Financial Institutions and correspondent banking segment. Excellent oral and written communication skills in English and Arabic. Excellent people relationship skills and awareness of risk management concepts and practices. Understanding of the relevant laws, regulations and best practices pertaining to Financial Institution relationships. Personal integrity and self-management. Planning, organizing and analytical ability with problem solving and decision-making skills. Ability to motivate and lead teams from diverse cultural backgrounds. Knowledge of AML laws and regulations. Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate

دوام كامل

Vice President Quality Control

في الموقع - قطر - الدوحة ١٠ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent will: Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches. Essential Duties & Responsibilities By Dimensions Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. Education/Experience Requirements Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets). Note: you will be required to attach the following: Resume/CVPassport Educational Certificates

دوام كامل

Vice President Quality Control

في الموقع - قطر - الدوحة ٩ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent will: Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches. Essential Duties & Responsibilities By Dimensions Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. Education/Experience Requirements Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets). Note: you will be required to attach the following: Resume/CVPassport Educational Certificates

دوام كامل

Vice President Quality Control

في الموقع - قطر - الدوحة ٩ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent will: Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches. Essential Duties & Responsibilities By Dimensions Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. Education/Experience Requirements Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets). Note: you will be required to attach the following: Resume/CVPassport Educational Certificates

من ١ إلى ٦ سنة Naukri Gulf

برنامج حقوق الإنسان

في الموقع - قطر - Qatar ٣ أغسطس ٢٠٢٦

التعليم والتدريب

تم تأسيس معهد الدوحة للدراسات العليا (DI) في قطر عام 2015 كمؤسسة مستقلة للتعليم العالي مقرها في الدوحة. يقدم المعهد برامج الماجستير والدكتوراه في مدرستين: كلية العلوم الاجتماعية والإنسانية وكلية الاقتصاد والإدارة والسياسة العامة. يعتمد المعهد نهجاً يركز على الطالب في التعلم، ويعزز البحث البيني، ويستخدم العربية كلغة أساسية للتدريس، مع إتقان اللغة الإنجليزية شرطاً. يهدف المعهد إلى تخريج باحثين وممارسين يمكنهم تطوير المعرفة وتحسين الحال البشري، مع الالتزام بأعلى المعايير العلمية والمهنية والأخلاقية. كما يوفر تدريباً قيادياً متقدماً يركز على الكفاءات اللازمة لتلبية احتياجات المنطقة في التنمية المستدامة والتقدم الفكري. يمسِك المعهد بمبادئ الحرية الأكاديمية ويؤكد قيم النزاهة والاحترافية.أطلق معهد الدوحة للدراسات العليا برنامج الماجستير في حقوق الإنسان في عام 2020 كدرجة ماجستير لمدة سنتين تجمع بين القانون ومختلف مجالات العلوم الاجتماعية والإنسانية. يهدف هذا البرنامج إلى توفير تعليم عالي الجودة للطلاب بخصوص مواضيع مختلفة في حقوق الإنسان والقانون الدولي لحقوق الإنسان، وتطوير الخبرة العربية في مجال حقوق الإنسان، وتجهيز الخريجين بالمهارات التحليلية اللازمة للمشاركة في البحث الأساسي وتطبيقه لحل مجموعة من المعضلات وفحص الثغرات المعرفية الموجودة. كما يهدف إلى وضع حقوق الإنسان في سياقها التاريخي والسياسي من أجل معالجة التحديات والقضايا الموجودة في منطقة العالم العربي، ولا سيما دول الخليج، والعمل نحو وضع نظريات وتفسيرات وسياسات نقدية ومناسبة.يدعو معهد الدوحة للدراسات العليا إلى تقديم طلبات لشغل وظيفة عضو هيئة تدريس بدوام كامل في برنامج الماجستير في حقوق الإنسان بالرتبة أستاذ مساعد/أستاذ مشارك/أستاذ كامل. من المتوقع أن يتولى المرشح الناجح تعيينه في أغسطس 2027. يجب أن يكون للمرشح الناجح خلفية أكاديمية قوية في حقوق الإنسان، مع خبرة مثبتة في سياق حقوق الإنسان في المنطقة العربية. ويشمل ذلك فهماً قوياً للنُظم القانونية وظروف حقوق الإنسان والتحديات السياسية والاجتماعية التي تواجه المنطقة. من المتوقع أن يدرس المرشح دورات على مستوى الدراسات العليا، خاصة في القانون الدولي الإنساني والقانون الدولي الجنائي، وأن يكون لديه خبرة في تطوير المناهج وتصميم الدورات. كما يجب أن يكون مستعداً للإشراف على أطروحات الماجستير والمساهمة في التطوير المستمر لبيئة البرنامج الأكاديمية والبحثية.<h2>المسؤوليات الرئيسية:</h2><ul><li>تقديم دورات على مستوى الدراسات العليا.</li><li>الإشراف على طلاب الماجستير والدكتوراه في البرنامج مع الانخراط بنشاط في الحياة الأكاديمية لـ DI.</li><li>نشر البحوث في مجالات متخصصة وذات صلة في دوريات محكمة/مراجعة نظيرية رائدة و/أو دور نشر أكاديمية ذات سمعة.</li><li>تحمل المسؤوليات الإدارية والمساهمة في احتياجات البرنامج والكلية والمعهد والمجتمع</li><li>المشاركة في لجان مختلفة بمستويات البرنامج والكلية والمعهد.</li></ul>ملف المرشح المرغوب فيه<h2>المؤهلات والخبرات والمهارات:</h2><ul><li>يجب أن يحمل المتقدمون شهادة دكتوراه في مجال حقوق الإنسان أو القانون أو العلوم السياسية</li><li>إثبات سجل علمي من البحوث العلمية والمنشورات في مجال تخصصهم والمجالات ذات الصلة في مجلات محكمة دولياً تتوافق مع رتبهم الأكاديمية.</li><li>المهارة والخبرة في التدريس على مستوى الدراسات العليا.</li><li>إجادة اللغة العربية.</li><li>القدرة على جذب دعم خارجي وتمويل للبحث.</li><li>الميل إلى المشاركة في بحوث تعاونية بين التخصصات مع أعضاء آخرين في البرنامج و/أو المعهد.</li><li>إمكانة لبناء سمعة عالمية في مجالات بحثية متخصصة.</li></ul><h2>المستندات المطلوبة:</h2><ul><li>سيرة ذاتية شاملة.</li><li>نسخة من شهادة الدكتوراه.</li><li>رسالة تعريف توضح الدافع للتقديم إلى وظيفة شاغرة.</li><li>بيان تدريس يوضح فلسفة التعليم والإشراف.</li><li>وثائق داعمة تثبت خبرة التدريس (مثلاً وصف المقررات وتقييم الطلاب) إذا كان المرشح يشغل وظيفة تدريس.</li><li>عينة من النشر أو بحث قيد التنفيذ.</li><li>بيان بحث و/أو خطة البحث الحالية.</li><li>أسماء وتفاصيل اتصال لثلاثة مقيمين لطف قرارات وتوصيات.</li><li>قد يتم طلب مواد إضافية في مرحلة لاحقة.</li></ul><h2>المستندات الإضافية المطلوبة:</h2><ul><li>سيُفضل المرشحون الذين لديهم خبرة عملية في مجال حقوق الإنسان، بما في ذلك العمل مع منظمات حقوق الإنسان أو المشاركة في التوثيق والمراقبة والدعوة أو التقاضي المتعلقة بقضايا حقوق الإنسان.</li><li>كما أن الخبرة في الأساليب البحثية الكمية محل تقدير، بما في ذلك القدرة على تصميم دراسات كمية، وتطوير أدوات استقصاء، وجمع البيانات وتحليلها باستخدام برامج إحصائية.</li></ul>

The Doha Institute for Graduate Studies (DI) was founded in Qatar in 2015 as a Doha-based independent institution of higher education. The Institute offers MA and PhD programs in two schools: the School of Social Sciences and Humanities and the School of Economics, Administration and Public Policy. The Institute adopts a student-centred approach to learning, promotes interdisciplinary research, and uses Arabic as the primary language of instruction, with fluency in English a requirement. DI aims to graduate researchers and practitioners who can advance knowledge and better the human condition, while upholding the highest scientific, professional, and ethical standards. It provides advanced leadership-focused training that emphasizes the competencies necessary to satisfy the region's needs in sustainable development and intellectual advancement. The Institute upholds the guiding principles of academic freedom and emphasizes the values of integrity and professionalism.Doha Institute for Graduate studies launched the MA in Human Rights in 2020 as a two-year master's degree whose academic content combines between law and the different fields of social sciences and humanities. This program aims to provide students with a high-quality education concerning different themes in human rights and international human rights law, develop Arab expertise in the field of human rights , and equip graduates with the necessary analytical skills to engage in basic research and apply it to solve a range of dilemmas and examine existing gaps in knowledge. It also aims to contextualise human rights, historically and politically in order to address the challenges and issues that exist in the Arab region, particularly the Gulf countries, and work towards establishing critical and suitable theories, interpretations, and policies.The Doha Institute for Graduate Studies invites applications for a full-time faculty position in the Master's Program in Human Rights at the rank of Assistant/Associate/Full Professor. The successful candidate will be expected to assume their appointment in August 2027. The successful candidate should have a strong academic background in Human Rights, with demonstrated expertise in the human rights context of the Arab region. This includes a solid understanding of legal systems, human rights conditions, and the political and social challenges facing the region. The candidate will be expected to teach graduate-level courses, particularly in International Humanitarian Law and International Criminal Law, and should have experience in curriculum development and course design. They will also be expected to supervise master's theses and contribute to the continued development of the program's academic and research environment.<h2>Main Responsibilities:</h2><ul><li>Deliver graduate level courses.</li><li>Supervise master's and doctorate students in the program while actively engaging in the academic life of DI.</li><li>Publish research in specialized and related fields in leading refereed / peer reviewed journals and/or reputable academic publishing houses.</li><li>Undertake administrative responsibilities and contribute to the needs of the program, school, institute, and community</li><li>Participate in various committees at the program, school, and institute levels.</li></ul>Desired Candidate Profile<h2>Qualification, Experiences and Skills:</h2><ul><li>Applicants must: Hold a doctorate degree in the field of human rights, law or political sciences</li><li>Demonstrate a track record of scientific research and publications in their field of specialization and related areas in international peer-reviewed journals that align with their academic rank.</li><li>Possess competence and experience in graduate-level teaching.</li><li>Exhibit proficiency in the Arabic language.</li><li>Be capable of attracting external support and funding for research.</li><li>Be willing to engage in collaborative, interdisciplinary research with other members of the program and/or institute.</li><li>Have the potential to build a global reputation in specialized research fields.</li></ul><h2>Required Documents:</h2><ul><li>A comprehensive CV.</li><li>A copy of the PhD degree.</li><li>A cover letter detailing the motivation for applying to the job vacancy.</li><li>Teaching statement expounding the philosophy of education and supervision.</li><li>Supporting documents validating teaching experience (e.g., course descriptions and student evaluations) if the candidate holds a teaching position.</li><li>Sample of Publication or research in progress.</li><li>Research statement and/or current research plan.</li><li>Names and contact details of three referees for letters of reference and recommendations.</li><li>Additional material may be requested at a later stage.</li></ul><h2>Additional Required Documents:</h2><ul><li>Preference will be given to candidates with practical experience in the field of human rights, including work with human rights organizations or involvement in documentation, monitoring, advocacy, or litigation related to human rights issues.</li><li>Experience in quantitative research methods is also desirable, including the ability to design quantitative studies, develop survey instruments, collect and analyze data using statistical software.</li></ul>

بيت.كوم

ضابط أول للأموال التجارية

في الموقع - قطر ٣٠ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> حول الوظيفة ضابط أول للأموال التجارية (6 أشهر) 1. الغرض من الوظيفة: سيكون ضابط أول للأموال التجارية مسؤولاً عن إعداد التخطيط المالي والاستراتيجي، ومراقبة تنفيذ الخطط المالية من خلال تتبُّع المخاطر والضوابط والفرص، وقيادة الإجراءات التصحيحية بالتعاون مع فريق الإدارة. يقود، يوجه ويطور الاعتراف به كخبير في الشؤون المالية للوظيفة المعينة. بوصفه خبيراً في المجال، سيقدم تقارير وتحليلات ذات قيمة مضافة وذات مغزى وبصيرة للإدارة العليا. 2. المسئوليات تشغيلي <ul><li>مراجعة الميزانية التي أعدتها الأقسام مع الإشارة إلى المعايير والقيود والحدود المختلفة التي حددها الإدارة لضمان أن الزيادات المطلوبة معقولة ومحدودة تبعاً لظروف التشغيل.</li><li>تحليل البيانات المالية الشهرية، تحديد محركات الأداء المالي واقتراح الحلول المحتملة. تقييم وتحديد أولويات الجدوى المالية والتشغيلية وجاذبية الحلول المقترحة من قبل الذات والآخرين.</li><li>إعداد توقعات مالية دورية، وتوقعات، وخطط استراتيجية ومالية سنوية.</li><li>إكمال مراجعات مستقلة للممارسات الحالية لضمان ضمان السيطرة الفعالة و/أو مراجعات الجدوى لخطط تشغيل الأعمال المقترحة لضمان أقصى كفاءة لجميع مجالات الشركة.</li><li>تحديد الإجراءات والممارسات التي تشمل تكاليف إضافية، وإنفاقاً مهدراً وغير قابل للتجنب، وجودة تفوق المتطلب، وبدائل أرخص دون التنازل عن الجودة، واقتراح طرق أو تحسينات لخفض أو السيطرة على التكاليف.</li><li>مراجعة وتحضير تحليلات لمشروعات أعمال جديدة محتملة لتقييم كفاية حالات العمل المساندة مع تقارير/تنسيقات/وسائط توزيع جديدة.</li><li>الحفاظ على قاعدة بيانات لجميع المعلومات الإحصائية في مختلف المسائل، مثل مقاييس الأداء KPI، والبيانات المتعلقة بتحديد KPI، للسنوات 3–4 الماضية للمقارنة الفعالة للأداء.</li><li>التقرير عن نتائج الاستثمار الفعلي أو المبادرة بعد التنفيذ ومقارنتها بخطة المشروع الأصلية.</li><li>مراقبة ميزانية رأس المال لضمان صرف الأموال كما هو مقصود.</li><li>مراجعة السياسات والإجراءات الحالية لتحديثها وتعكس بدقة الممارسات الحالية وتعليمات الإدارة.</li><li>تطوير سياسات وإجراءات جديدة لأي مجال من مجالات التشغيل غير المشمولة بسياسات وإجراءات حالية والتأكد من تطبيق جميع الممارسات وفق تفويض السلطة (DOA).</li><li>أداء الواجبات المرتبطة كما هو مُعين والتي قد لا تكون مدرجة تحديداً في الوصف الوظيفي لكنها ضمن السلسلة المهنية العامة ومستوى المسؤولية المرتبطين بفئة العمل للموظَّف المعني.</li><li>عرض عملية التخطيط السنوي ضمن المنطقة والوظيفة المعينة كمرجع للمخططين في المنطقة حول معايير العمليات الحالية.</li><li>الحفاظ وتحديث الإحصاءات التشغيلية الأساسية لشركة الطيران باستمرار التي يطلبها مختلف مستويات الإدارة لاتخاذ القرار، بما في ذلك الإحصاءات الجوية الأخرى.</li></ul>التعليم <ul> <li> درجة البكالوريوس في المالية أو المحاسبة أو الاقتصاد، أو مجال ذو صلة. </li> <li> ماجستير إدارة الأعمال أو درجة متقدمة في المالية أو إدارة الأعمال تعتبر ميزة. </li> <li> شهادة مهنية مثل CPA أو CMA أو ACCA أو CIMA مفضلة بشدة. </li> </ul> الخبرة <ul> <li> “8-10 سنوات على الأقل من الخبرة التقدمية في التخطيط والتحليل المالي (FP&A)، التمويل التجاري، التحليل المالي، أو تمويل الشركات.</li> <li> على الأقل 3 سنوات خبرة في دور مالي رفيع أو كشريك أعمال. </li> <li> خبرة في قيادة إعداد الميزانية السنوية، والتوقعات، والتخطيط المالي طويل الأجل، وتقارير الإدارة. </li> <li> خبرة في تقييم حالات الأعمال، مقترحات الاستثمار، ومشروعات الإنفاق الرأسمالي. </li> <li> خبرة في تطوير النماذج المالية ومقاييس الأداء ولوحات القياس وتقارير الأداء. </li> <li> يفضل خبرة في الطيران، النقل، الخدمات اللوجستية، أو الشركات الكبرى. </li> </ul> المهارات التقنية <ul> <li> معرفة قوية بالتخطيط المالي، والميزانية، والتوقعات، وتحليل الفروقات. </li> <li> نمذجة مالية متقدمة ومهارات تحليلية. </li> <li> فهم قوي للبيانات المالية ومقاييس أداء الأعمال. </li> <li> التعامل مع أنظمة ERP (SAP، Oracle، Microsoft Dynamics، أو ما يعادلها). </li> <li> إتقان متقدم لبرنامج Microsoft Excel، بما في ذلك PivotTables وPower Query ونمذجة مالية. </li> <li> الخبرة باستخدام أدوات ذكاء الأعمال والتقارير مثل Power BI وTableau أو ما شابهها تعتبر ميزة. </li> <li> معرفة راسخة بالضوابط الداخلية، والحوكمة المالية، والسياسات المؤسسية. </li> </ul> الكفايات الأساسية <ul> <li> التخطيط المالي الاستراتيجي والشراكة التجارية. </li> <li> التحليل المالي والحدس التجاري. </li> <li> إدارة الميزانية وتحسين التكاليف. </li> <li> تطوير حالات الأعمال وتقييم الاستثمار. </li> <li> تطوير مقاييس الأداء وإدارة الأداء. </li> <li> التعرّف على المخاطر والضوابط المالية. </li> <li> قدرات ممتازة في حل المشكلات واتخاذ القرار. </li> <li> مهارات عرض وتواصل تنفيذي قوية. </li> <li> القدرة على التأثير في أصحاب المصلحة والتعاون عبر الأقسام. </li> <li> مهارات تنظيمية قوية مع القدرة على إدارة أولويات ومواعيد متعددة.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Lead Business Finance Officer (6 months) 1. JOB PURPOSE: The Lead Business Finance Officer will be responsible for the preparation of financial and strategic planning, monitor execution of financial plans by tracking risks, controls, opportunities, and driving corrective actions in cooperation with the management team. Leads, directs and develops recognition as an expert in financial matters for the assigned function. As a subject matter expert, the role will provide value-added, meaningful, and insightful reporting and analysis for the Senior Management. 2. ACCOUNTABILITIES Operational <ul><li>Review the Budget prepared by Departments with reference to various parameters, restrictions & limits specified by the management for ensuring that the additions sought are reasonable and minimized depending on the circumstances of operation.</li><li>Analyze monthly financial statements, identify the drivers of financial performance and propose potential solutions. Evaluate and prioritize financial and operational viability and attractiveness of solutions proposed by self and others.</li><li>Produce periodic financial forecasts, projections, as well as annual strategic and financial plans.</li><li>Independently complete reviews of current practices to ensure effective control and/or feasibility reviews of proposed business operating plans to ensure the most efficient functioning of all areas of the company.</li><li>Identify procedures & practices that involve additional cost, wasteful & avoidable expenditure, quality in excess of requirement, cheaper alternatives without compromising quality, and suggest methods or improvements to reduce or control costs.</li><li>Review and prepare analyses of potential new business ventures to evaluate adequacy of supporting business cases with new reports/formats/distribution media.</li><li>Maintain a database of all statistical information on various matters, e.g., KPIs, data relevant to the determination of KPIs, for the past 3–4 years for effective comparison of performance.</li><li>Report on actual investment or initiative results after implementation and compare to the original project plan.</li><li>Monitor the capital budget to ensure funds are spent as intended.</li><li>Revise existing IAPs & Policies to update and accurately reflect current practices and management instructions.</li><li>Develop new Policies & IAPs for any area of operation not covered by existing IAPs & Policies and ensure all practices are as per Delegation of Authority (DOA).</li><li>Perform related duties as assigned which may not be specifically listed in the job description but are within the general occupational series and responsibility level associated with the incumbent's class of work.</li><li>Present the annual planning process within the assigned area and function as a resource for area's planners on the criteria for the current processes.</li><li>Maintain and update key operating statistics of the airline constantly sought at various levels of management for decision-making, including other airline statistics.</li></ul>Education <ul> <li> Bachelor's degree in Finance, Accounting, Economics, or a related field. </li> <li> MBA or Master's degree in Finance or Business Administration is an advantage. </li> <li> Professional certification such as CPA, CMA, ACCA, or CIMA is highly preferred. </li> </ul> Experience <ul> <li> Minimum 8–10 years of progressive experience in financial planning & analysis (FP&A), business finance, financial analysis, or corporate finance. </li> <li> At least 3 years of experience in a senior finance or business partnering role. </li> <li> Experience leading annual budgeting, forecasting, long-range financial planning, and management reporting. </li> <li> Experience evaluating business cases, investment proposals, and capital expenditure projects. </li> <li> Experience developing financial models, KPIs, dashboards, and performance reports. </li> <li> Aviation, transportation, logistics, or large corporate experience is preferred. </li> </ul> Technical Skills <ul> <li> Strong knowledge of financial planning, budgeting, forecasting, and variance analysis. </li> <li> Advanced financial modeling and analytical skills. </li> <li> Strong understanding of financial statements and business performance metrics. </li> <li> Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent). </li> <li> Advanced proficiency in Microsoft Excel, including PivotTables, Power Query, and financial modeling. </li> <li> Experience using business intelligence and reporting tools such as Power BI, Tableau, or similar is an advantage. </li> <li> Sound knowledge of internal controls, financial governance, and corporate policies. </li> </ul> Core Competencies <ul> <li> Strategic financial planning and business partnering. </li> <li> Financial analysis and commercial acumen. </li> <li> Budget management and cost optimization. </li> <li> Business case development and investment appraisal. </li> <li> KPI development and performance management. </li> <li> Risk identification and financial controls. </li> <li> Excellent problem-solving and decision-making abilities. </li> <li> Strong presentation and executive communication skills. </li> <li> Ability to influence stakeholders and collaborate across departments. </li> <li> Strong organizational skills with the ability to manage multiple priorities and deadlines.</li></ul> </div>

دوام كامل

Vice President - Private Banking Sales

في الموقع - قطر - الدوحة ٢٢ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Summary The incumbent will be primarily responsible for developing and managing relationships with High Net Worth (UHNW) customers allocated to him, including members of the Ruling Family and Government officials and act as a ‘one-stop solution’ for all Private Banking services including banking and investment, fiduciary and lending services. The incumbent must be able to work closely as part of the team with domestic Private Bankers to develop referrals from their client bases. Main Responsibilities Shareholder & Financial: Evaluate Private Client’s financial data and/or investment objectives and coordinate with Asset Management team to recommend strategies based on the client’s risk profile and personal financial statements Provide inputs to the SVP Private Banking Sales in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the Private Banking (UHNW) segment. Implements KPI’s and best practices for VP Private Banking Sales role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Inspire private banking team and lead by example to achieve business targets providing a very high level of service to clients. Take responsibility for the most demanding clients (personal and corporate). Build and maintain proactively, strong relationships with Private Banking client base. Assess clients investment objectives, risk profile, liquidity preference, investment return expectations and times horizons. Coordinate with Asset Management team to Propose, implement and undertake ongoing monitoring of suitable investment strategies for clients making use of full range of investment vehicles including, equities, bonds, property (direct and fund) alternatives (hedge funds, private equity funds) structured products. Coordinate with Asset Management team to Manage investment portfolios on either advisory or discretionary basis. Responsive to the needs of the client base and lead the client focus initiative to ensure that cross referral environment is established in Private Bank thereby ensuring all services offered by the bank are brought to the clients attention where appropriate, eg lending fiduciary, yacht finance etc. Act as the single point of contact for all Private Banking services pertaining to HNW customers. Ensure customer complaints are handled/ resolved in accordance with internal procedures. Provide inputs to the SVP Private Banking Sales in the preparation of Service Level Agreements (SLAs) with internal departments across the QNB Group which reflect the need for priority servicing of Private Banking customer requests and will accordingly help increase external customer satisfaction. Build and maintain strong and effective relationships with internal departments across the QNB Group to ensure priority processing and resolutions of the needs/ queries of such customer including any related operational issues and thereby facilitate achievement of the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required on the UHNW customer base. To assist customers in all their queries on Bank’s / investment products and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide inputs to the SVP Private Banking Sales for developing a credible set of products to attract and retain valuable customers and thereby increase market share and profitability. Lead, develop and implement marketing strategies, in corporation with the SVP Private Banking Sales & Marketing Unit, for the products and services offered by the department. Learning & Knowledge: Possess sound knowledge of the private banking business and related risks together with a good knowledge of operations and control. Must posses sound knowledge of both investment products and general knowledge of the markets. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. Education And Experience Requirements University graduate graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration Completed CISI Level 4 Certificate in International Advanced Wealth Management or equivalent. Must have passed CFA Level 1 Certifications: CFA charterholder is highly desirable At least 12 years client facing experience in financial services with specialization in managing accounts/ relationships with UHNW customers. Well-informed of the market competitive structure, industry practices and any regulations for the private banking segment with at least 3 years experience in local environment. Must have demonstrable track record of success in acquiring and retaining significant levels of new business Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate

دوام كامل

Senior Vice President, Sales

في الموقع - قطر - الدوحة ٢١ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Role Summary The incumbent is directly responsible for leading the team responsible for selling Qatari (GCC) Equities and fixed income products to institutional clients based locally, regionally, and globally. SVP of Sales must proactively identify client needs and goals that can be served and grow business (revenue) with client(s). The incumbent is also responsible for monitoring and oversight of development and integration of all QNBFS Customer Services delivery channels (Institutional, Corporate, HNWI, Retail) including Call Center and Customer service help desk. SVP of Sales is responsible for developing strategic relationships and marketing the Liquidity Provisioning/Market Making as well as Service Agreements to potential LP client companies. SVP of Sales must be proficient in representation of LP/MM value proposition to prospects and existing clients. The incumbent must function in collaboration with Head of Research and Head of LP/Market Making and assist them in matching LP clients with suitable/specifically targeted international/regional investors, organizing road shows and preparing presentation materials. SVP of Sales must monitor customer satisfaction at each stakeholder level and initiate changes needed to increase satisfaction scores. SVP of Sales must oversee sales team efforts to identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities. The role requires taking complete ownership ofdevelopmentanddeliveryofexceptionaldocumentsandpresentationstocreatewinningoutcomes. The incumbent is responsible for development, implementation and maintenance of applicable QNBFS policies and procedures. Role Description Develop a sales strategy and sales plan in line with the market and industry trends, strategic objectives, client segments, target market, regulatory regime and organizations’ strengths and weakness. Develop QNBFS Customer Service strategy/plan in close consultation with the heads of QNBFS Departments. Grow and manage pipeline based on sales targets, forecasts and performance goals to increase company’s market share as well as to monitor service levels to increase customer retention. Operate within the target departmental Budgets defined in the budget process. Implements and meet KPI’s and best practices monitor sales efforts across all business lines as well as customer service / Call Center performance monitoring for quality measurement purposes. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Build and strengthen distribution channels and ensure adequate monitoring & oversight on all QNBFS Customer Services delivery channels as well as call center. Stay abreast with and analyze market research used by customer service team to develop service delivery channels to ensure its effectiveness to attract new customers to company and retain existing customers. Developing close relationships with CEO’s, CFO’s, CIO’s and senior management teams across the industry Gather information on competitors offering, building and maintaining a client profile enabling QNBFS to target its offering scientifically. Work with the Trading / Research departments to develop new marketing themes. Travel as needed to meet regional institutions for business building business relationships Resolve customer complaints in a timely and professional manner. Host events and investor road shows for institutional clients to demonstrate product and service offering SVP of Sales is responsible for all communications for public relations and shall coordinate with QNB Group Communications, based on the SLA, for the formats of the communication templates of the various media, namely, press release, audio-visual presentations and online content. Develop new and existing institutional client relationships with a goal of continuously broadening distribution of QNBFS’ services/products across local, regional, and global institutions Manage sales force and leverage available delivery channels to meet sales targets. Consolidate and approve the sales targets prepared by the Sales Team Reconcile sales targets against top-down objectives. Work with QNBFS CEO to establish realistic yet challenging targets for the company and Sales Team. Timely resolution for any audit tasks or requirements Distribute weekly sales reports to QNBFS CEO and relevant stakeholders Establish performance based incentives for the sales staff. Gather information on competitors’ offerings. Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard. Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes. Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission. Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Qualifications Bachelor’s/ Master degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. At least 15 years of relevant experience, preferably within a highly rated international bank. At least 8 years of experience in leading a Sales Team for a Financial Services Product with at least 5 years in a brokerage firm. Special Required Skills Excellent oral and written communication skills (including report writing) in English and Arabic, Preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of the market place New business development experience Strong negotiation and deal making skills Knowledge about QE & QFMA regulations is desirable Note: you will be required to attach the following: Resume/CVCopy of Passport or QID Copy of Education Certificate

بيت.كوم

مدير أول، إدارة ميزانية الميزانية العمومية

في الموقع - قطر ٢٠ يوليو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">وصف العمل</h2> <div class="t-break" data-jb-field="description"> ملخص المهام سيؤدي شاغل الوظيفة جميع أنشطة إدارة الميزانية العمومية وفقاً لاستراتيجية المجموعة وشهيتها للمخاطر والمتطلبات التنظيمية والسياسات والإجراءات. المسؤوليات الرئيسية أ. المالك والمساهمون والمالية: <ul><li>الالتزام بالميزانيات المعتمدة والسياسات والإجراءات المتعلقة بعمليات إدارة الميزانية العمومية. </li><li>تنفيذ مؤشرات الأداء الرئيسية وأفضل الممارسات لدور المدير الأول، إدارة ميزانية الميزانية العمومية. </li><li>تعزيز الوعي بتكاليف التشغيل والكفاءة وزيادة الإنتاجية، لتقليل التكلفة، وتجنب الهدر، وتحسين الفوائد للبنك. </li><li>العمل ضمن حدود السلطات المفوضة إلى الشاغل للوظيفة. </li></ul>ب. العملاء (داخليين وخارجيين): <ul><li>المساعدة في بناء علاقات قوية وفعالة مع جميع الوحدات ذات الصلة لتحقيق أهداف ميزانية الميزانية العمومية. </li><li>توفير المعلومات في الوقت المناسب والدقيقة للمراجعين الخارجيين والداخليين، ووظيفة الامتثال ومخاطر المجموعة عند الحاجة. </li><li>مساعدة العملاء في جميع استفساراتهم حول منتجات البنك والبحث عن حلول لطلباتك. </li><li>الاحتفاظ بالأنشطة بما يتوافق مع اتفاقيات مستوى الخدمة (SLAs) مع الأقسام/الوحدات الداخلية لتحقيق تحسينات في أوقات المعالجة. </li><li>بناء علاقات قوية وفعالة مع الأقسام/الوحدات ذات الصلة لتحقيق أهداف المجموعة </li></ul>ج. داخلي (العمليات والمنتجات والتنظيم): <ul><li>أداء الأنشطة وفق الاستراتيجيات المحددة. </li><li>الالتزام بسياسات وإجراءات القسم لإجراء صفقات الشراء/ البيع، والحفاظ/جمع تقارير MIS المتعلقة بالربحية/ الإيرادات، والامتثال للحدود المطبقة المعتمدة من المجلس/ صلاحياته المفوضة. </li><li>متابعة المعالجة في الوقت المناسب للمعاملات بالتنسيق مع عمليات الخزانة. </li><li>إعداد التقارير تحت الإشراف المباشر من نائب الرئيس الأول، إدارة ميزانية الميزانية العمومية. </li><li>يراقب الفجوات ضمن السلطة المفوضة وتحت إرشاد نائب الرئيس الأول، إدارة ميزانية الميزانية العمومية. </li><li>يشارك في هيكلة منتجات إدارة الميزانية العمومية، عندما يرغب نائب الرئيس الأول، منتجات الخزانة المنظمة والمشتقات. </li></ul>د. التعلم والمعرفة: <ul><li>التعرف بشكل استباقي على مجالات التطوير المهني للنفس والقيام بأنشطة التطوير. </li><li>البحث عن فرص للبقاء على اطلاع بجميع التطورات في المجال المهني. </li></ul>هـ. المسؤوليات القانونية والتنظيمية وإطار المخاطر: <ul><li>الالتزام بجميع المتطلبات القانونية والتنظيمية والامتثال الداخلي المعمول بها، بما في ذلك، على سبيل المثال لا الحصر، سياسات وإجراءات امتثال المجموعة (مكافحة غسل الأموال ومواجهة تمويل الإرهاب، سياسة العقوبات، سياسة حماية البيانات، سياسة مكافحة الاحتيال، سياسة الإبلاغ عن المخالفات، سياسة تضارب المصالح والتعامل مع الداخلين) </li><li>فهم وأداء دورك بفعالية وفق مبدأ ثلاث خطوط دفاع لتحديد القياس، والمراقبة، والإدارة والإبلاغ عن المخاطر. </li><li>ضمان نتائج جيدة منهجية للعملاء وفقاً لسياسة مخاطر السلوك. </li><li>دعم إطار RCSA وKRI وتقرير الحوادث والتأهيل، حسب الاقتضاء، وفق متطلبات إدارة المخاطر التشغيلية. </li><li>الحفاظ على المعرفة الملائمة لضمان التأهيل الكامل للقيام بالدور. </li><li>إكمال جميع التدريبات الإلزامية التي يوفرها البنك، وتحقيق والحفاظ على المستويات المطلوبة من الكفاءة. </li><li>حضور الندوات الإلزامية (داخليًا وخارجيًا) كما تُ指 بالبنك. </li></ul>و. أخرى: <ul><li>ضمان معايير عالية لحماية البيانات والسرية لحماية المعلومات الحساسة تجارياً. </li><li>الحفاظ على أقصى قدر من السرية بشأن معلومات العملاء والمعلومات الداخلية للبنك التي يتم الحصول عليها خلال سير العمل وتقديم تلك المعلومات على أساس معرفة الحاجة فقط إلى الإدارة العليا لـ QNB، والتدقيق و </li><li>وظائف الامتثال، والجهات التنظيمية المعنية. </li><li>الحفاظ على معايير مهنية عالية لدعم سمعة QNB وتعزيز موقعه القيادي في السوق. </li><li>جميع الواجبات/الأنشطة الأخرى المؤقتة المتعلقة بـ QNB والتي قد تطلبها الإدارة من حين لآخر. </li></ul> متطلبات التعليم والخبرة <ul><li>خريج جامعي بدرجة في التسويق، المصرفية، المالية، المحاسبة، الاقتصاد، </li><li>إدارة الأعمال أو تكنولوجيا المعلومات (مجال ذي صلة) </li><li>خبرة لا تقل عن 8 سنوات في غرفة التداول النشطة، ويفضل في الخليج. </li><li>مهارات تواصل شفهية وكتابية ممتازة بالإنجليزية والعربية (مفضل). </li><li>معرفة جيدة بمجموعة من المشتقات ومنتجات أسعار الفائدة. </li><li>مهارات MS Office جيدة (Word, Excel, PowerPoint). </li><li>فهم تقنيات التحوط بالعملات المحلية. </li><li>مهارات تحليلية وحل المشكلات. </li><li>فهم القوانين المحلية واللوائح والممارسات. </li><li>مهارات تعارف شخصية جيدة. </li><li>يجب أن يكون قادرا على العمل بفعالية تحت ضغوط السوق مع الحفاظ على </li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will perform all Balance Sheet management activities in accordance with the Group’s strategy, risk appetite, regulatory requirements and policies and procedures. Main Responsibilities A. Shareholder & Financial: <ul><li>Complies with approved budgets, policies and procedures in relation to balance sheet management operations. </li><li>Implements KPI’s and best practices for Senior Manager, Balance Sheet Management role. </li><li>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. </li><li>Act within the limits of the powers delegated to the incumbent. </li></ul>B. Customer (Internal & External): <ul><li>Assists in building and maintaining strong and effective relationships with all other related units to achieve the Balance Sheet Management goals/objectives. </li><li>Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. </li><li>To assist customers in all their queries on Bank’s product and seek solution to their requests. </li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives </li></ul>C. Internal (Processes, Products, Regulatory): <ul><li>Performs activities in accordance with the set strategies. </li><li>Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. </li><li>Follows up on the timely processing of transactions in coordination with Treasury Operations. </li><li>Prepares reports under the direct supervision of the SVP, Balance Sheet Management. </li><li>Monitors gap positions within the delegated authority and under the guidance of the SVP, Balance Sheet Management. </li><li>Is involved in the structuring of balance sheet management products, as and when deemed necessary by the SVP, Treasury Structured Products and Derivatives. </li></ul>D. Learning & Knowledge: <ul><li>Proactively identify areas for professional development of self and undertake development activities. </li><li>Seek out opportunities to remain current with all developments in professional field. </li></ul>E. Legal, Regulatory, and Risk Framework Responsibilities: <ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </li><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. </li><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </li><li>Maintain appropriate knowledge to ensure full qualification to undertake the role. </li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </li><li>Attend mandatory (internal and external) seminars as instructed by the Bank. </li></ul>F. Other: <ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. </li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </li><li>Compliance functions, and relevant Regulators. </li><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. </li><li>All other ad hoc duties/activities related to QNB that management might request from time to time. </li></ul> Education and Experience Requirements <ul><li>Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </li><li>Business Administration or Information Technology (related field of study) </li><li>Minimum 8 years’ experience in active dealing room, preferably in the Gulf. </li><li>Excellent oral and written communication skills in English and Arabic (preferable). </li><li>Good knowledge of a range of derivatives and interest rate products. </li><li>Good MS Office skills (Word, Excel, PowerPoint). </li><li>Understanding hedging techniques in local currencies. </li><li>Analytical and problem solving skills. </li><li>Understanding of the local laws, regulations and practices. </li><li>Good interpersonal skills. </li><li>Must be able to work effectively under market pressures whilst maintaining </li></ul> </div>

بيت.كوم

المدير الفرعي للريـســك التشغيلي

في الموقع - قطر ٢ يوليو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> ملخص الوظيفة سيكون الشاغل مسئولاً بشكل أساسي عن توفير الإشراف والتوجيه والتحدي لشركات مجموعة QNB في جميع المسائل المتعلقة بإطار العمل للريـســك التشغيلي للمجموعة. سيقدم الشاغل دعماً مباشراً لنائب رئيس الريـســك التشغيلي للشركات في العمل بشكل وثيق مع رؤساء المخاطر/المخاطر التشغيلية في كل موقع لتوفير الإشراف والتوجيه والتحدي في نشر منهجية متسقة ونهج ومعايير تنفيذ ممارسات إدارة المخاطر التشغيلية. المسؤوليات الرئيسية أ. المساهمون والمالية: - دعم تنفيذ إطار عمل مخاطر تشغيلية جديد للمجموعة (السياسات والإجراءات والمعايير) بهدف تحسين إدارة المجموعة لمخاطرها التشغيلية - زيادة فعالية إشراف الإدارة من خلال تحليل وتقارير بيانات المخاطر التشغيلية. - التأكد من أن السياسات والإجراءات والتوجيهات وإرشادات لجان مخاطر المجموعة يتم نشرها بسرعة على، وفهمها من قبل، الضباط والموظفين المعنيين في وحدات الشركات القطرية المختلفة لضمان حماية أفضل مصالح البنك وتخفيف المخاطر وتحسين كفاءة العمليات وتجنب الخسائر المالية، وللإجراء من قبل الوحدات. - استخلاص الرؤى وتوفير وضوح حول أهم 10 مخاطر تشغيلية ذات أهمية قصوى أو مادية لدعم اتخاذ قرارات مستندة إلى المخاطر على مستوى اللجنة التنفيذية، وضمان وجود حوار مخاطر بين فريق الإدارة، وتمكين الإشراف المناسب على المخاطر من قبل مجلس الإدارة - تعزيز ثقافة الضبط القوي والوعي العام بإدارة المخاطر عبر الأعمال. - تنفيذ مؤشرات الأداء الرئيسية وأفضل الممارسات للريـســك التشغيلي للفرع. - التصرف ضمن حدود الصلاحيات المنوطة بالشاغل. - العمل مع فرق متعددة الوظائف لضمان دقة ونزاهة البيانات والتقارير المالية ب. العملاء (داخليين وخارجيين): - مساعدـة العملاء في جميع استفساراتهم حول منتجات البنك والبحث عن حلول لطلباتهم. - الحفاظ على الأنشطة بما يتوافق مع اتفاقيات مستوى الخدمة (SLAs) مع الإدارات/الوحدات الداخلية لتحقيق تحسينات في زمن الاستجابة. - بناء والحفاظ على علاقات قوية وفعالة مع الأقسام/الوحدات ذات الصلة لتحقيق أهداف المجموعة. - تزويد المدققين الخارجيين/الداخليين والامتثال والرقابة المالية والمخاطر بالبيانات في الوقت المناسب وبشكل دقيق عند الطلب. - دعم وتسهيل تشغيل لجنة مخاطر التشغيل في QNB لضمان تقديم أوراق قوية تعالج مجالات المخاطر الرئيسية وتضمن وجود مستويات جيدة من النقاش من أعضاءنا في شركاتنا الفرعية. - الإسهام بانتظام في أوراق وقراءات إلى لجان الحوكمة لضمان الإبلاغ الواضح والمفهوم عن ملف المخاطر التشغيلية. - توحيد بيانات إدارة المحفظة/معلومات MIS أخرى المستلمة من وظائف المخاطر التشغيلية الفرعية الأخرى. - إنتاج تقارير كافية ودقيقة تتعلق بالمخاطر التشغيلية ونشرها إلى الوحدات التشغيلية المعنية/الإدارة العليا للنظر فيها/الإجراء. - متابعة أحدث أفضل الممارسات المتعلقة بالمخاطر التشغيلية والعمل نحو غرسها ضمن ممارسات المخاطر التشغيلية للمجموعة. - تطوير/إنهاء والتقرير عن مؤشرات المخاطر الرئيسية (KRIs) المعتمدة لكل من الشركات التابعة. - إجراء تقييم مستمر مناسب لجميع الأنظمة والعمليات والبنية التحتية لضمان وجود سياسات وعمليات ومعايير لتحديد وتقييم وقياس وإدارة والإبلاغ عن المخاطر التشغيلية، بما في ذلك تحديد مخاطر التشغيل النظامية للشركات التابعة. - تصعيد تقارير/مشكلات المخاطر التشغيلية ذات الصلة كما يطلبها نائب رئيس المخاطر التشغيلية للشركات التابعة لتشمل وتلتزم بجميع المتطلبات الداخلية و/أو الخارجية. - المساعدة في تنفيذ مشاريع أخرى وفقاً لتوجيه نائب رئيس المخاطر التشغيلية للشركات التابعة. ج. الداخلي (العمليات، المنتجات، التنظيمية): - امتلاك فهم لعمليات الأعمال والضوابط في جميع المجالات التشغيلية ذات الصلة. - امتلاك معرفة عالية في الأساليب الكمية لتقييم وقياس وإدارة المخاطر التشغيلية. - الحفاظ على فهم جميع اللوائح ذات الصلة إضافة إلى أفضل الممارسات المتعلقة بالمخاطر التشغيلية متطلبات التعليم والخبرة - درجة البكالوريوس ويفضل تخصص في التسويق، المصرفية، التمويل، المحاسبة، الاقتصاد، إدارة الأعمال أو تكنولوجيا المعلومات (مجال دراسي ذات صلة). - خبرة لا تقل عن 6 سنوات ذات صلة، ويفضل في بنك دولي ذو تقييم عالي.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group Subsidiaries in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of Subsidiaries Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the locations to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices. Main Responsibilities A. Shareholder & Financial: - Support the implementation of the New QNB Group Operational Risk Framework (policies, procedures and standards) with the aim to improve the groups management of its operational risks - Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data. - Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated to, and understood by, the concerned officers and staff in the various QNB Subsidiary units to ensure that the best interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial losses are avoided, and for action by the units. - Distil insights and provide clarity on the top 10 most important or material operational risks to support riskinformed decisions at the executive committee level, ensure a risk dialogue among the management team, and enable proper risk oversight by the board - Promote a strong control culture and general awareness of risk management across the business. - Implements KPI’s and best practices for Subsidiary Operational Risk. - Act within the limits of the powers delegated to the incumbent. - Work with cross functional teams to ensure the accuracy and integrity of financial data and reporting B. Customer (Internal & External): - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. - Support and facilitate the running of the QNB Operational Risk Committee ensuring delivery of strong papers which address key areas of risk and ensure good levels of debate from members in our Subsidiaries. - Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is clearly reported and understood. - Consolidate portfolio management data/ other MIS information received from the other operational risk subfunctions. - Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned business units/ senior management for their consideration/ action. - Stay updated with the relevant best practice pronouncements pertaining to operational risk and work towards instilling the same within the Group’s operational risk practices. - Develop/finalize and report on the Key Risk Indicators (KRIs) established for each of the Subsidiaries. - Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, processes and standards are in place to identify, assess, measure, manage and report operational risks, including identification of the Subsidiaries systemic operational risk. - Escalate relevant operational risk reporting/issues as requested by the VP Subsidiaries Operational Risk to include and comply with all internal and/or external requirements. - Assist in the delivery of other projects as mandated by the VP of Subsidiaries. C. Internal (Processes, Products, Regulatory): - Possess an understanding of business processes and controls in all related operational areas. - Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk Education and Experience Requirements - Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 6 years of relevant experience, preferably within a highly rated international bank. </div>

وظائف محلل اقتصادي في قطر

هندسة الأمن السيبراني والهندسة المعمارية

CSEA المقاول

نائب الرئيس لمراقبة الجودة الرقمية

مشارك

مشارك

مساعد مراقبة عمليات الخزينة

شريك

Senior Manager International Branches Operational Risk

Vice President - Private Banking Sales

Vice President Quality Control

Vice President, Financial Institutions and Correspondent Banking Relations

Vice President Quality Control

Vice President Quality Control

Vice President Quality Control

برنامج حقوق الإنسان

ضابط أول للأموال التجارية

Vice President - Private Banking Sales

Senior Vice President, Sales

مدير أول، إدارة ميزانية الميزانية العمومية

المدير الفرعي للريـســك التشغيلي

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف محلل اقتصادي في قطر

اشترك لتصلك وظائف وظائف محلل اقتصادي في قطر الجديدة دوريا علي بريدك