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دوام كامل

Agent Tools Strategy & Operations Specialist

في الموقع - قطر - Lusail ٩ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

???? Welcome to Your Next Adventure! We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective. This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team. This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows. ???? What You’ll Get Your Hands On Own the Agent Tooling & Process Problem End-to-End Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error. Partner with Product & Engineering to Build the Tools Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation. Drive Support Operations Metrics Through Tooling Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it. Use Data to Drive Decisions Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals. Contribute as a CX Generalist Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business ????‍♂️ The Magic You Bring 4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through. Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers ???? Be Customer Obsessed: “Focus on the customer and all else will follow.” ???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” ???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” ????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” ???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” ????‍???? It's All About People: “Be a team player; together we are stronger.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

دوام كامل

Agent Tools Strategy & Operations Specialist

في الموقع - قطر - Lusail ٩ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

???? Welcome to Your Next Adventure! We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective. This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team. This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows. ???? What You’ll Get Your Hands On Own the Agent Tooling & Process Problem End-to-End Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error. Partner with Product & Engineering to Build the Tools Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation. Drive Support Operations Metrics Through Tooling Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it. Use Data to Drive Decisions Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals. Contribute as a CX Generalist Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business ????‍♂️ The Magic You Bring 4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through. Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers ???? Be Customer Obsessed: “Focus on the customer and all else will follow.” ???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” ???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” ????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” ???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” ????‍???? It's All About People: “Be a team player; together we are stronger.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

بيت.كوم

Sr. Manager Logistics Operations

في الموقع - قطر ٥ أغسطس ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the opportunity WHAT’S ON YOUR PLATE? <ul><li>قيادة منظومة التوريد الشاملة لدى طلبات قطر، مع ضمان وجود قاعدة سائقي عالية الجودة والأداء في جميع أنحاء البلاد وبشكل مستدام.</li><li>تطوير وتنفيذ استراتيجية النمو والاقتناص في التوريد الشاملة بما يتماشى مع الطلب التجاري وديناميكيات السوق.</li><li>قيادة التنبؤ والتخطيط الطويل الأجل للتوريد لضمان التغطية الكاملة والالتزام بمستوى الخدمة.</li><li>تحديد وإطلاق قنوات توريد جديدة مثل السائقات، اللاجئات، والتمويل المصغر، والدراجات الكهربائية لتنوع ونمو الأسطول بشكل مستدام.</li><li>إدارة دورة حياة الشراكات مع أطراف ثالثة (3PL) بالكامل، من الاختيار والتجهيز إلى إدارة الأداء وتجديد العقود.</li><li>تحديد مؤشرات الأداء الرئيسية وSLA واضحة لشركاء الـ3PL، لضمان الامتثال والكفاءة وجودة السائق.</li><li>بناء والحفاظ على علاقات استراتيجية قوية مع شركاء الـ3PL الرئيسيين لتحقيق المواءمة وتفوق تشغيلي.</li><li>قيادة وإدارة فريق العمليات الميدانية لضمان سير العمليات اليومية بسلاسة، والامتثال، وجودة الخدمة.</li><li>مراقبة وتحسين مؤشرات الأداء التشغيلية الرئيسية بما في ذلك معدل توريد السائقين، EPH، نسبة الطلبات في الوقت، ومعدل الانسحاب.</li><li>تنفيذ عمليات موحدة وأدوات رقمية لتعزيز التحكم، الرؤية، وقابلية التوسع عبر العمليات.</li><li>توجيه وتطوير فريق عالي الأداء من المدراء والمُسنِّين والمتخصصين عبر التوريد و3PLs والعمليات.</li><li>تعزيز ثقافة المسؤولية والتعاون والتحسين المستمر داخل الفريق.</li><li>العمل عن كثب مع فرق متعددة الوظائف مثل الموارد البشرية، المالية، التجارية، والمنتج للتوافق على الاستراتيجيات والمتطلبات.</li><li>تحديد وتنفيذ تحسينات عملية وأفضل الممارسات لتعزيز الكفاءة ورضا السائق.</li><li>قيادة مبادرات الرقمنة والتكنولوجيا لزيادة الرؤية وإدارة الأداء.</li><li>الإشراف على إدارة المعدات بما في ذلك الزي الرسمي، صناديق التوصيل والدراجات الكهربائية لضمان جودة قياسية وموثوقية عملياتية.</li><li>ضمان الالتزام بمؤشرات الأداء مثل معدل تشغيل التوريد، انسحاب واحتفاظ السائقين، امتثال الـ3PL، NPS السائق، EPH، والتغطية التشغيلية.</li><li>وضع خطط طويلة الأجل للحفاظ على النمو وتعزيز موقع Talabat في قيادة السوق.</li></ul> What you need to be successful WHAT DID WE ORDER? <ul><li>درجة البكالوريوس مطلوبة، يفضل في مجالات اللوجستيات، سلسلة التوريد، العمليات، أو خبرة عمل معادلة في الامتثال أو التدقيق</li><li>حد أدنى 5 سنوات خبرة في أدوار تشغيلية ضمن بيئات سريعة الإيقاع. وجود خبرة سابقة في قطاع لوجستيات FoodTech ميزة إضافية. كما أن خبرة الاستشارات الإدارية تعتبر ميزة كبيرة</li><li>تجربة إدارية ميزة، مع القدرة على إدارة تقارير مباشرة وبناء ثقافة فريق قوية.</li><li>قدرات قوية في حل المشكلات، مع القدرة على تحليل التفاصيل، إدارة التعقيد، واتخاذ القرارات</li><li>إتقان متقدم لـGSheet، مع مهارات تحليلية قوية. القدرة على التفكير التحليلي والمنطقي وبشكل متسق</li><li>مهارات كتابة وتواصل باللغة الإنجليزية قوية شفهيًا وكتابة، قادرة على التواصل مع مجموعة متنوعة من أصحاب المصلحة، العربية مفيدة لكن ليست ضرورية</li><li>منظَّم جدًا وموجهة بالعمليات، مع قدرة مثبتة على إدارة عبء عمل ثقيل بفعالية من خلال تحديد الأولويات وتوقع التوقعات جيدًا</li><li>القدرة على السفر إلى جميع أسواق talabat حسب الحاجة.</li></ul> Who we are Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. \t</div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the opportunity WHAT’S ON YOUR PLATE? <ul><li>Lead Talabat Qatar’s overall supply ecosystem, ensuring a sustainable, high-quality, and high-performing rider base across the country.</li><li>Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.</li><li>Lead long-term supply forecasting and planning to ensure full coverage and service level adherence.</li><li>Identify and launch new supply channels such as female riders, refugees, micro-financing, and e-bikes to diversify and sustain fleet growth.</li><li>Manage the full lifecycle of 3PL partnerships, from selection and onboarding to performance management and contract renewals.</li><li>Set clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency, and rider quality.</li><li>Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence.</li><li>Lead and manage the on-ground operations team to ensure smooth daily operations, compliance, and service quality.</li><li>Monitor and improve key operational KPIs including rider supply rate, EPH, order-on-time percentage, and churn rate.</li><li>Implement standardized processes and digital tools to enhance control, visibility, and scalability across operations.</li><li>Coach and develop a high-performing team of managers, seniors, and specialists across supply, 3PLs, and operations.</li><li>Foster a culture of accountability, collaboration, and continuous improvement within the team.</li><li>Work closely with cross-functional teams such as People, Finance, Commercial, and Product to align on strategies and deliverables.</li><li>Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction.</li><li>Drive automation and technology-enabled initiatives to improve visibility and performance management.</li><li>Oversee equipment management including uniforms, delivery boxes, and e-bikes to ensure consistent quality and operational standards.</li><li>Ensure adherence to performance KPIs such as supply run rate, rider churn and retention, 3PL compliance, rider NPS, EPH, and operational coverage.</li><li>Build long-term plans to sustain growth and strengthen Talabat’s market leadership position.</li></ul> What you need to be successful WHAT DID WE ORDER? <ul><li>Bachelor’s degree required, with a preference for majors in Logistics, Supply Chain, Operations, or equivalent work experience in compliance or auditing</li><li>Minimum of 5 years of experience in operational roles within fast-paced environments. Track record in the FoodTech logistics sector is a plus. Management consulting experience is also considered a significant advantage</li><li>Management experience is advantageous, with the ability to effectively manage direct reports and foster a strong team culture.</li><li>Strong problem-solving abilities, with the capacity to dig into detail, manage complexity, and drive decision-making</li><li>Advanced proficiency in GSheet, demonstrating a strong analytical skill set. Ability to reason analytically, logically, and in a consistent fashion</li><li>Strong English written and verbal communication skills, capable of engaging across a diverse set of stakeholders, Arabic is good to have but not necessary</li><li>Extremely organized and process-driven, with a proven ability to manage a heavy workload effectively by setting priorities and managing expectations well</li><li>Able to travel to all talabat markets as needed.</li></ul> Who we are Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. </div>

دوام كامل بيت.كوم

مدير المحفظة

في الموقع - قطر ٧ يوليو ٢٠٢٦

أخرى

<h2 class="h5">الوصف الوظيفي</h2> <div class="t-break" data-jb-field="description"> ملخص الدور يكون مدير المحفظة – البرامج الاستراتيجية مسؤولاً عن الإشراف على برامج استراتيجية كبيرة ومعقدة عالية التأثير حيث العميل الأساسي هو دولة قطر و/أو وزاراتها وهيئاتها الحكومية. يضمن هذا الدور التنفيذ الدولي وال عالي الجودة للمبادرات الاستراتيجية مع الالتزام الصارم بالمتطلبات التنظيمية والحوكمة.يتطلب المنصب تواصلًا وثيقًا مع كبار أصحاب المصلحة الحكوميين لفهم رؤية قطر الحالية والمستقبلية لتقنية المعلومات ولضمان توافق قدرات وحلول واستراتيجيات ملوماتي مع الأولويات الوطنية. يعمل الدور بشكل وثيق مع رئيس وحدة الأعمال / القيادة العليا لترجمة الاستراتيجية إلى تنفيذ وخلق قيمة على المدى الطويل. الكفاءات الفنية • تحليل الأعمال• الانتقال والتحول• التكامل والتنفيذ النظامي• تحسين عمليات الأعمال• استراتيجية تكنولوجيا المعلومات الأدوار والمسؤوليات المسؤوليات الاستراتيجية: 1. العمل عن كثب مع رئيس وحدة الأعمال وأعضاء فريق القيادة التنفيذي الآخرين لصياغة وتنفيذ برامج استراتيجية تعزز موقع ملوماتي كشريك خدمات تكنولوجيا المعلومات المفضل لدى دولة قطر.2. التأكد من تنمية القدرات الاستراتيجية والقيادية المطلوبة ضمن الإدارة العليا والمتوسطة، متوافقة مع رؤية الشركة على المدى الطويل.3. الإشراف على تسليم المشاريع الاستراتيجية للوزارات والجهات الحكومية، مع ضمان التميز في التطوير والدقة وجودة التنفيذ.4. إقامة علاقات قوية مع كبار أصحاب المصلحة الحكوميين والرد بسرعة على الملاحظات وتنفيذ الإجراءات التصحيحية عند الاقتضاء.5. التفاعل بشكل استباقي مع الجهات الحكومية لتحديد فرص الخدمة الجديدة وإعداد خطط التسليم للارتباط السريع.6. قيادة أبحاث السوق والتكنولوجيا لاقتراح تبني تقنيات مبتكرة تدعم الأجندة الرقمية الوطنية في قطر.7. التعاون مع القائد – إدارة الموارد لبناء والحفاظ على تجمع مواهب مخصص للبرامج الاستراتيجية المرتبطة بالدولة.8. قيادة تنفيذ المبادرات التي تعزز قيمة المساهمين مباشرة وتقرير التقدم إلى رئيس وحدة الأعمال و/أو الرئيس التنفيذي حسب الاقتضاء.9. التنسيق مع اللجان الداخلية والتسويق لتعزيز علامة ملوماتي كالشريك الرقمي الموثوق لدولة قطر.10. بالتعاون مع CHRO، دعم مبادرات تطوير المواهب الوطنية لبناء وتطوير القدرات القطرية عبر جميع المستويات التنظيمية. المسؤوليات التشغيلية 1. مراقبة خطط التنفيذ للبرامج الاستراتيجية لضمان التوافق مع المشاريع الحالية والمقبلة في خط ملوماتي.2. الشراكة مع القادة الفنيين لتوقع احتياجات الموارد والقدرات المستقبلية بما يتوافق مع استراتيجية تكنولوجيا المعلومات طويلة الأجل في قطر.3. إجراء تواصلات دورية مع أصحاب المصلحة من الدولة لفهم أولويات تكنولوجيا المعلومات المتطورة وتوجيه قدرات ملوماتي وفقًا لذلك.4. تمثيل ملوماتي في الندوات الإقليمية والدولية والمؤتمرات والمنتديات الصناعية لبناء تحالفات استراتيجية وشراكات تقنية.5. دراسة اتجاهات الصناعة لتحديد أحدث التطورات في تقنية المعلومات، دعم النتائج ببيانات كمية، وتقديم رؤى إلى رئيس وحدة الأعمال و/أو الرئيس التنفيذي لدعم عملية صياغة الاستراتيجية.　</div><h2 class="h5">المهارات</h2> <div data-jb-field="skills">مواصفات الوظيفة / المؤهلات • درجة البكالوريوس في إدارة الأعمال، ويفضل ماجستير إدارة الأعمال مع تخصص في إدارة المشاريع، من جامعة معترف بها• شهادة مهنية مثل PMP مفضلة• خبرة مثبتة في قيادة برامج التحول الرقمي واسعة النطاق• نجاح مثبت في بناء الممارسات وتوسيع الفرق• فهم قوي للتقنيات الناشئة والأتمتة وأدوات إدارة النظام الحديثة• معرفة راسخة بمعايير ضمان جودة الأنظمة والبرمجيات وأفضل الممارسات والمنهجيات• يُشجَّع القطريون بشدة على التقدُّم للوظيفة</div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Summary The Portfolio Manager – Strategic Programs is responsible for overseeing large, complex, and high-impact strategic program/s where the primary client is the State of Qatar and/or its Ministries and Government Authorities. This role ensures the timely and high-quality execution of strategic initiatives while maintaining strict regulatory compliance and governance standards.The position requires close engagement with senior government stakeholders to understand Qatar’s current and future IT vision and to ensure that malomatia’s capabilities, solutions, and strategies are aligned to national priorities. The role works closely with the SBU Chief and senior leadership to translate strategy into execution and long-term value creation. Technical Competencies • Business Analysis• Transition & Transformation• System Integration & Implementation• Business Process Improvement• IT Strategy Roles & Responsibilities Strategic Responsibilities: 1. Work closely with the SBU Chief and Other executive leadership team members to formulate and implement strategic programs which, reinforcing malomatia’s position as the preferred IT services partner to the State of Qatar.2. Ensure that required strategic and leadership capabilities are nurtured within senior and top management, aligned with the company’s long-term vision.3. Oversee delivery of strategic projects for ministries and government authorities, ensuring excellence in sophistication, quality assurance, and execution.4. Maintain strong relationships with senior government stakeholders, responding swiftly to feedback and implementing corrective actions where required.5. Proactively engage with government entities to identify new service opportunities and prepare delivery plans for rapid engagement.6. Lead market and technology research to propose adoption of innovative technologies that support Qatar’s national digital agenda.7. Collaborate with the Leader – Resource Management to build and maintain a dedicated talent pool for State-related strategic programs.8. Lead execution of initiatives that directly enhance shareholder value and report progress to the SBU Chief and/or CEO as applicable.9. Coordinate with internal committees and Marketing to strengthen malomatia’s brand as a trusted digital partner to the State of Qatar.10. In collaboration with the CHRO, support national talent development initiatives to build and grow Qatari capabilities across all organizational levels. Operational Responsibilities 1. Monitor execution plans for strategic programs to ensure alignment with current and future projects in malomatia’s pipeline.2. Partner with technical leaders to forecast future resource and capability requirements aligned with Qatar’s long-term IT strategy.3. Conduct regular engagements with State stakeholders to understand evolving IT priorities and position malomatia’s capabilities accordingly.4. Represent malomatia at regional and international seminars, conferences, and industry forums to build strategic alliances and technology partnerships.5. Studies industry trends to identify the latest developments in IT, supports findings with quantitative data, and presents insights to the SBU Chief and/or CEO to support the strategy formulation process. </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Job Specifications / Qualifications • Bachelor’s degree in Business Administration, preferably an MBA with specialization in Project Management, from a recognized university• Professional certification such as PMP is preferred• Proven experience leading large-scale digital transformation programs• Demonstrated success in practice building and team scaling• Strong understanding of emerging technologies, automation, and modern system management tools• Solid knowledge of system and software quality assurance standards, best practices, and methodologies• Qatari nationals are strongly encouraged to apply.</div>

بيت.كوم

Marketing & Communications Manager

في الموقع - قطر ٣ سبتمبر ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Rixos Premium Qetaifan Island North stands as a premier luxury destination on the dynamic, man-made Qetaifan Island off the coast of Lusail, Doha. Operating under the renowned Accor umbrella, this five-star resort seamlessly blends high-end hospitality with adrenaline-pumping entertainment, making it one of Qatar’s most sought-after lifestyle and leisure hubs. Job Description We're looking for a dynamic and strategic Marketing & Communications Manager to join our team in Lusail, Qatar. In this pivotal role, you'll lead the development and execution of comprehensive marketing and communications strategies that elevate our organization's brand presence and drive business growth. You'll work collaboratively across departments to craft compelling narratives, manage media relations, and inspire teams to achieve ambitious goals while maintaining the highest standards of professionalism and transparency. **Strategic Communications & Brand Management** <ul><li>Develop and implement integrated marketing communications strategies aligned with organizational objectives and market opportunities</li><li>Create and oversee the execution of annual marketing communications plans, ensuring alignment with business goals and departmental budgets</li><li>Analyze competitive landscape and market trends to identify opportunities for brand differentiation and growth</li><li>Establish and maintain clear, compelling brand messaging across all communication channels</li></ul>**Media Relations & Public Relations** <ul><li>Build and nurture strong relationships with journalists, media outlets, and key industry contacts through regular engagement and strategic outreach</li><li>Prepare and distribute press releases, media kits, and feature articles that maximize organizational visibility and positive coverage</li><li>Coordinate media interviews and arrange site visits for journalists and industry influencers</li><li>Manage crisis communications and develop protocols to protect organizational reputation during challenging situations</li><li>Maintain an organized media contact database and track media coverage analytics</li></ul>**Content Development & Communications** <ul><li>Oversee the creation of high-quality written and visual content for marketing materials, website, social media, and internal communications</li><li>Coordinate with design and creative teams to ensure consistent brand presentation across all platforms</li><li>Develop compelling copy for advertising, promotional campaigns, and corporate communications</li><li>Provide guidance to organizational personnel in preparing speeches, articles, and public-facing communications</li></ul>**Digital Marketing & Social Media** <ul><li>Manage and optimize social media presence across multiple platforms to engage audiences and drive brand awareness</li><li>Develop digital marketing campaigns and monitor performance metrics to ensure effectiveness and ROI</li><li>Coordinate email marketing initiatives and other digital communication programs</li><li>Stay current with emerging digital marketing trends and technologies</li></ul>**Team Leadership & Development** <ul><li>Recruit, select, and develop marketing and communications team members who align with organizational values and demonstrate commitment to excellence</li><li>Provide hands-on supervision and mentorship to team members, fostering a culture of continuous improvement and professional growth</li><li>Delegate responsibilities effectively while maintaining accountability for departmental performance and quality standards</li><li>Conduct regular performance reviews and provide constructive feedback to support career development</li><li>Ensure team members understand organizational policies, compliance requirements, and professional standards</li></ul>**Budget & Resource Management** <ul><li>Prepare and manage the marketing communications departmental budget, ensuring cost-effective allocation of resources</li><li>Monitor expenditures and implement cost-control measures while maintaining quality standards</li><li>Optimize resource allocation and staffing levels to maximize productivity and efficiency</li><li>Evaluate new technologies and tools that enhance departmental capabilities and operational efficiency</li></ul>**Stakeholder Engagement & Relationship Building** <ul><li>Interact professionally with guests, clients, VIP contacts, and internal stakeholders to promote organizational offerings</li><li>Identify and pursue opportunities to strengthen relationships and generate business development leads</li><li>Advise management on community relations initiatives and corporate social responsibility opportunities</li><li>Maintain positive working relationships across all organizational levels and departments</li></ul>**Administrative & Operational Excellence** <ul><li>Develop and maintain comprehensive departmental operations manuals reflecting policies, procedures, and performance standards</li><li>Maintain organized, up-to-date filing systems and electronic records for all communications and marketing materials</li><li>Attend and actively contribute to organizational meetings and cross-functional initiatives</li><li>Ensure compliance with health, safety, and regulatory requirements</li><li>Respond professionally to inquiries and concerns, providing timely follow-up and resolution</li></ul> Qualifications **Required Qualifications** <ul><li>Bachelor's degree in Marketing, Mass Communication, Public Relations, Business Administration, Communications, or a related field</li><li>Minimum 5 years of professional experience in marketing communications, public relations, or related field</li><li>Proven experience in developing and executing marketing communications strategies</li><li>Demonstrated expertise in media relations and press management</li><li>Strong written and verbal communication skills with exceptional attention to detail</li><li>Experience managing and supervising marketing or communications teams</li><li>Proficiency in budget management and financial planning</li><li>Knowledge of digital marketing platforms, social media management, and marketing automation tools</li><li>Strong analytical skills with ability to interpret data and measure campaign effectiveness</li><li>Excellent project management and organizational skills</li><li>Demonstrated ability to work collaboratively across departments and with external stakeholders</li><li>Proficiency in Microsoft Office Suite and marketing communications software</li></ul>**Preferred Qualifications** <ul><li>Experience in hospitality, luxury, or corporate sectors</li><li>Knowledge of crisis communications and reputation management</li><li>Experience with graphic design coordination and multimedia content development</li><li>Familiarity with CRM systems and marketing analytics platforms</li><li>Certification in Public Relations, Marketing, or Communications from recognized professional organizations</li><li>Experience with event planning and coordination</li><li>Multilingual capabilities, particularly Arabic language proficiency</li><li>Track record of successfully launching marketing campaigns that achieved measurable business results</li><li>Experience with content management systems and website optimization</li><li>Knowledge of SEO, SEM, and digital advertising platforms</li></ul>**Essential Competencies** <ul><li>Strategic thinking and visionary approach to communications</li><li>Innovative mindset with ability to develop creative solutions</li><li>Strong interpersonal and relationship-building skills</li><li>Leadership capability with mentoring and coaching orientation</li><li>Decision-making ability under pressure with sound judgment</li><li>Resilience and adaptability in dynamic environments</li><li>Customer-focused mindset with commitment to service excellence</li><li>Transparent and ethical approach to business practices</li><li>Goal-oriented with strong drive for results</li><li>Inclusive and collaborative team player</li></ul> </div>

دوام كامل لينكدإن

مدير تسويق المجموعة

في الموقع - قطر - الدوحة ٧ سبتمبر ٢٠٢٦

الهندسة

نحن نبحث عن مدير تسويق للمجموعة يتمتع بالكفاءة والتوجه التجاري لقيادة استراتيجية التسويق الشاملة، والعلامة التجارية للشركة، ووضع السوق، والاتصالات، والأداء التسويقي عبر شركات مجموعتنا المتنوعة في قطر. هذا منصب قيادي استراتيجي، وليس دوراً يقتصر على وسائل التواصل الاجتماعي أو الفعاليات أو التصميم الجرافيكي أو اتصالات الشركات. سيعمل المرشح الناجح على إنشاء علامة تجارية موحدة للمجموعة مع تطوير استراتيجيات تسويقية متميزة ومركزة تجارياً لوحدات الأعمال الفردية عبر قطاعات التطوير العقاري، والإنشاءات، وإدارة المرافق، والتصنيع، والتجهيزات الداخلية. يتطلب الدور قائداً تسويقياً قادراً على العمل بفعالية في بيئات B2C و B2B على حد سواء، ودعم مبيعات العقارات ومشاركة المستثمرين بالإضافة إلى أنشطة الإنشاءات، وإدارة المرافق، والتصنيع، وتطوير الأعمال التجارية للشركات.المسؤوليات الرئيسية<ul><li>تطوير وتنفيذ استراتيجية تسويق المجموعة السنوية بما يتماشى مع أهداف الشركة وخطط العمل.</li><li>إنشاء والحفاظ على هيكل قوي ومتسق لعلامة تجارية للمجموعة وهوية مؤسسية عبر جميع الشركات التابعة ووحدات الأعمال.</li><li>تطوير استراتيجيات تسويقية مخصصة للعقارات، والإنشاءات، وإدارة المرافق، والتصنيع، والتجهيزات الداخلية، وغيرها من شركات المجموعة.</li><li>قيادة التموضع، والعلامة التجارية، وما قبل الإطلاق، والإطلاق، والتسويق لما بعد الإطلاق للمشاريع العقارية الجديدة.</li><li>تعزيز توليد العملاء والمستثمرين المؤهلين والعمل عن كثب مع المبيعات لتحسين جودة العملاء ومعدلات التحويل.</li><li>تعزيز أعمال الإنشاءات من خلال التموضع المؤسسي، ومحافظ المشاريع، وبيانات القدرات، ودراسات الحالة، ومواد التأهيل المسبق، والاتصالات الاستراتيجية.</li><li>دعم تطوير أعمال إدارة المرافق، واكتساب العملاء، والاحتفاظ بهم، وتجديد العقود، والبيع المتقاطع من خلال تسويق B2B مستهدف.</li><li>تطوير تموضع المنتجات، واستراتيجيات دخول السوق والترويج لعمليات التصنيع في المجموعة.</li><li>قيادة استراتيجية المجموعة الرقمية عبر المواقع الإلكترونية، وتحسين محركات البحث (SEO)، والإعلانات المدفوعة، ووسائل التواصل الاجتماعي، والتسويق عبر البريد الإلكتروني، والمحتوى، وأتمتة التسويق.</li><li>تطوير اتصالات الشركات، والعلاقات العامة، واتصالات الإدارة التنفيذية، وإعلانات المشاريع، واستراتيجيات إدارة السمعة.</li><li>إعداد وإدارة ميزانية تسويق المجموعة السنوية وضمان تحقيق قيمة تجارية قابلة للقياس من الإنفاق التسويقي.</li><li>قيادة فرق التسويق الداخلية وإدارة الوكالات الخارجية، وشركاء الإعلام، والموردين المبدعين، وغيرهم من مزودي الخدمات.</li><li>تأسيس مؤشرات الأداء الرئيسية (KPIs) ولوحات المعلومات لقياس العملاء المحتملين، والتحويلات، واكتساب العملاء، والمشاركة في السوق، والمساهمة في الإيرادات، والعائد على الاستثمار.</li><li>الشراكة الوثيقة مع الإدارة التنفيذية ورؤساء وحدات الأعمال لتحديد فرص النمو وتعزيز التموضع في السوق.</li></ul>ملف المرشحالمرشح المثالي سيكون محترف تسويق أول لديه خبرة في العمل داخل مجموعة متنوعة، أو شركة قابضة، أو مطور عقاري، أو مجموعة إنشاءات، أو مؤسسة صناعية، أو شركة خدمات متكاملة.المتطلبات الأساسية<ul><li>درجة البكالوريوس في التسويق، أو إدارة الأعمال، أو الاتصالات، أو التسويق الرقمي، أو تخصص ذي صلة.</li><li>خبرة تسويقية متدرجة لا تقل عن 10 سنوات.</li><li>خبرة لا تقل عن 3 سنوات في دور إداري أو قيادي في مجال التسويق.</li><li>خبرة مثبتة في إدارة التسويق عبر شركات أو علامات تجارية أو وحدات أعمال أو خطوط خدمات متعددة.</li><li>خبرة مباشرة في قطاعين على الأقل من القطاعات التالية: التطوير العقاري، الإنشاءات، إدارة المرافق، التصنيع، التجهيزات الداخلية.</li><li>خبرة قوية في مجالات العقارات أو الإنشاءات أو البيئة العمرانية الأوسع.</li><li>قدرة مثبتة على تطوير وتنفيذ استراتيجيات تسويق الشركات/المجموعات.</li><li>خبرة قوية في تسويق B2B و B2C.</li><li>خبرة في إدارة ميزانيات تسويقية كبيرة ووكالات خارجية.</li><li>نتائج تجارية ملموسة مدعومة بمخرجات قابلة للقياس.</li><li>معرفة قوية بسوق قطر أو دول مجلس التعاون الخليجي.</li><li>إجادة ممتازة للغتين الإنجليزية كتابة وتحدثاً. يفضل بشدة إجادة اللغة العربية.</li><li>مهارات قوية في العرض التنفيذي، وإدارة أصحاب المصلحة، والتفاوض، والقيادة.</li></ul>المؤهلات المفضلةتعتبر درجة الماجستير في إدارة الأعمال (MBA) أو الماجستير في التسويق، أو مؤهل CIM، أو الشهادة المهنية في التسويق الرقمي، أو إدارة العلامات التجارية، أو التحليلات، أو التسويق الاستراتيجي، أو إدارة المشاريع ميزة إضافية.من نبحث عنهنحن نبحث عن قائد تسويقي يمكنه تجاوز الوعي التقليدي بالعلامة التجارية وتحويل استراتيجية التسويق إلى نتائج تجارية قابلة للقياس، وتموضع أقوى في السوق، وفرص عمل مؤهلة، ونمو مستدام عبر قطاعات أعمال متعددة.

We are seeking an accomplished and commercially driven Group Marketing Manager to lead the overall marketing strategy, corporate brand, market positioning, communications and marketing performance across our diversified Group businesses in Qatar. This is a strategic leadership position, not a role limited to social media, events, graphic design or corporate communications. The successful candidate will establish a unified Group brand while developing differentiated and commercially focused marketing strategies for individual business units across Real Estate Development, Construction, Facilities Management, Manufacturing and Fit-Out. The role requires a marketing leader capable of operating effectively across both B2C and B2B environments, supporting property sales and investor engagement as well as construction, FM, manufacturing and corporate business development activities. Key Responsibilities Develop and execute the annual Group Marketing Strategy aligned with corporate objectives and business plans. Establish and maintain a strong, consistent Group brand architecture and corporate identity across all subsidiaries and business units. Develop tailored marketing strategies for Real Estate, Construction, Facilities Management, Manufacturing, Fit-Out and other Group businesses. Lead the positioning, branding, pre-launch, launch and post-launch marketing of new real estate developments. Drive qualified buyer and investor lead generation and work closely with Sales to improve lead quality and conversion. Strengthen the Construction business through corporate positioning, project portfolios, capability statements, case studies, prequalification materials and strategic communications. Support FM business development, client acquisition, retention, contract renewal and cross-selling through targeted B2B marketing. Develop product positioning, market-entry and promotional strategies for the Group’s manufacturing operations. Lead the Group’s digital strategy across websites, SEO, paid advertising, social media, email marketing, content and marketing automation. Develop corporate communications, PR, executive communications, project announcements and reputation-management strategies. Prepare and manage the annual Group marketing budget and ensure measurable commercial value from marketing expenditure. Lead internal marketing teams and manage external agencies, media partners, creative suppliers and other service providers. Establish marketing KPIs and dashboards to measure leads, conversions, customer acquisition, market engagement, revenue contribution and ROI. Partner closely with executive management and business unit heads to identify growth opportunities and strengthen market positioning. Candidate Profile The ideal candidate will be a senior marketing professional with experience working within a diversified group, holding company, real estate developer, construction group, industrial organisation or integrated services company. Essential Requirements Bachelor's degree in Marketing, Business Administration, Communications, Digital Marketing or a related discipline. Minimum 10 years of progressive marketing experience. Minimum 3 years in a marketing management or leadership role. Proven experience managing marketing across multiple companies, brands, business units or service lines. Direct experience in at least two of the following sectors: Real Estate Development Construction Facilities Management Manufacturing Fit-Out Strong experience within real estate, construction or the wider built environment. Proven ability to develop and execute corporate/group marketing strategies. Strong experience across both B2B and B2C marketing. Experience managing substantial marketing budgets and external agencies. Demonstrated commercial results supported by measurable outcomes. Strong knowledge of the Qatar or GCC market. Excellent written and verbal English. Arabic language capability is strongly preferred. Strong executive presentation, stakeholder management, negotiation and leadership skills. Preferred Qualifications An MBA/Master's degree in Marketing, CIM qualification, or professional certification in digital marketing, brand management, analytics, strategic marketing or project management will be considered an advantage. Who We Are Looking For We are looking for a marketing leader who can move beyond traditional brand awareness and translate marketing strategy into measurable commercial results, stronger market positioning, qualified business opportunities and sustainable growth across multiple business sectors.

دوام كامل لينكدإن

مساعد دعم الموردين

في الموقع - قطر - Lusail ١ سبتمبر ٢٠٢٦

تكنولوجيا المعلومات

???? Welcome to Your Next Adventure! By Snoonu is Snoonu's own marketplace store, with electronics at its core alongside home & lifestyle, fashion, baby care, sports, and more. As we scale, the post-sale experience — returns, warranty claims, repairs, and vendor coordination — is becoming just as important as the sale itself. We are looking for a Vendor Support Associate to own the post-sale journey end to end. You will be the connective tissue between the customer, our internal customer service team, vendors/merchants, and brand-authorized service centers — making sure every issue is resolved quickly, correctly, and with minimal friction for the customer. ???? What You’ll Get Your Hands On Post-Sale Customer Support Own resolution of post-sale cases: returns, exchanges, refunds, warranty claims, DOA (dead-on-arrival) units, missing accessories, and repair requests. Ensure every case is tracked from first contact to final resolution within defined SLAs. Handle escalations from the customer service team that require vendor or service-center involvement. Stakeholder Coordination Act as the single point of contact between merchants/vendors, the internal customer service team, brand/vendor service centers, and the end customer. Coordinate warranty repairs and replacements with authorized service centers (pickup, repair status, turnaround time, return to customer). Manage the RTV (return-to-vendor) process, including documentation, approvals, and follow-up on vendor credits or replacements. Keep customers proactively informed on the status of their case at every stage. Commercial Team Liaison Work closely with the commercial/buying team on vendor performance issues surfaced through post-sale cases (high return rates, recurring defects, slow service-center response). Feed post-sale insights into vendor reviews and negotiations (e.g., warranty terms, return policies, service-level commitments). Flag SKUs or vendors with abnormal defect/return patterns for commercial action (delisting, renegotiation, quality checks). Process Improvement Map, document, and continuously improve post-sale support flows (returns, warranty, refunds, escalations). Define and maintain the escalation matrix and SLA framework across all parties involved. Build and maintain an internal knowledge base: vendor return policies, warranty terms, service-center contacts, and standard operating procedures per category/brand. Identify automation opportunities in ticketing, status updates, and vendor communication. Reporting & Dashboards Own post-sale reporting: return rate by category/vendor/SKU, resolution time, SLA compliance, warranty claim volumes, refund value, and repeat-issue rates. Maintain a live dashboard for post-sale performance visible to commercial and CS leadership. Produce weekly/monthly summaries with root-cause analysis and recommended actions. ????‍♂️ The Magic You Bring Up to 1 year of experience in customer support, after-sales service, or vendor/partner management — ideally in e-commerce, electronics retail, or quick commerce. Strong understanding of returns, warranty, and repair workflows, especially for electronics. Excellent written and verbal communication; comfortable managing multiple external and internal stakeholders simultaneously. Proficiency with spreadsheets (Excel/Google Sheets) and comfort building reports and dashboards; experience with ticketing/CRM systems is a plus. Highly organized, detail-oriented, and able to keep many open cases moving in parallel without dropping any. Customer-first mindset with the commercial awareness to balance customer experience against cost. English fluency required; Arabic is a strong plus. Based in Qatar or willing to relocate. ✨ Bonus Points If You Have Experience working with brand-authorized service centers (e.g., Apple, Samsung, HP) in the GCC. Familiarity with marketplace operations (merchant/vendor models, RTV, vendor debit/credit notes). Experience with process documentation and SOP creation. Basic data skills (pivot tables, lookups, dashboard tools such as Looker Studio or Power BI). Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers Be Customer Obsessed: “Focus on the customer and all else will follow.” Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” It's All About People: “Be a team player; together we are stronger.” Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

دوام كامل لينكدإن

Lead Analyst

في الموقع - قطر - الدوحة ١٣ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED) Location: Bangkok, Thailand (*Not open for remote work) Get to Know our Team: The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. The Opportunity: As a Lead Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. In this Role, you’ll get to: Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience. #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover More About Working At Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

دوام كامل لينكدإن

Senior Analyst

في الموقع - قطر - الدوحة ١٣ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED) Location: Bangkok, Thailand (*Not open for remote work) Get to Know our Team: The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. The Opportunity: As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. In this Role, you’ll get to: Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience. #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover More About Working At Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

دوام كامل لينكدإن

Senior Analyst

في الموقع - قطر - Al Rayyan ١٣ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED) Location: Bangkok, Thailand (*Not open for remote work) Get to Know our Team: The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. The Opportunity: As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. In this Role, you’ll get to: Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience. #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover More About Working At Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

دوام كامل

Lead Analyst

في الموقع - قطر - الدوحة ٢٢ يوليو ٢٠٢٦

تكنولوجيا المعلومات

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED) Location: Bangkok, Thailand (*Not open for remote work) Get to Know our Team: The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. The Opportunity: As a Lead Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. In this Role, you’ll get to: Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience. #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover More About Working At Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

بيت.كوم

أخصائي تطبيقات التحليلات

في الموقع - قطر ٢١ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <ul> <li>قيادة عدة تطبيقات وأدوات تحليلية لضمان التنفيذ الفعّال للوحات المعلومات والتقارير والتطبيقات للمشروعات الكبرى.</li> <li>التعامل مع مستودعات البيانات وأنظمة التقارير وبرمجيات النمذجة التنبؤية، وإنشاء تقارير ذات بصيرة ولوحات معلومات تفاعلية.</li> </ul> <ul> <li>تحويل البيانات الأولية إلى تصوريات بصرية ذات معنى تدفع إلى الحصول على رؤى قابلة للتنفيذ للمنظمة وتتحمل مسؤولية وظيفة البيانات والأنظمة وفق المواصفات المطلوبة، وتطوير نهج فعال لإدارة البيانات لتلبية معايير الجودة وفترة التسليم، وتوفير قيادة تقنية للبيانات لتحقيق الأهداف المطلوبة للمشروع المتعلقة بموضوع البيانات وتكنولوجيا الأنظمة، وتحديد المخاطر المحتملة وإجراء تقييمات بيانات دورية وتقديم تقارير لضمان تكامل البيانات كما تتحمل مسؤولية تحليل البيانات بما في ذلك تطوير أدوات خاصة بدمج البيانات وعمليات الاستخراج والترحيل والتنظيف ETL.</li> <li>إنشاء وإدارة قواعد البيانات، إنشاء مستودعات البيانات، والقيام بعمليات استخراج وتحويل وتحميل ETL وتحسين الأدوات الآلية</li> <li>جمع البيانات من مصادر متعددة (قواعد البيانات، واجهات برمجة التطبيقات، الملفات المسطحة، إلخ)، وتحويل البيانات الأولية إلى رؤى ذات معنى باستخدام أدوات تطوير لوحات المعلومات مثل Power BI.</li> <li>تصميم وتطوير تقارير ولوحات معلومات تفاعلية بمرئيات جذابة لنقل الرؤى القابلة للتنفيذ.</li> <li>بناء وصيانة نماذج البيانات داخل Power BI، وغير ذلك من الأدوات المرتبطة وتحسين هياكل البيانات لاستفسار والتقارير بكفاءة.</li> <li>كتابة صيغ DAX لإجراء حسابات ومقاييس مخصصة وتنفيذ منطق عمل معقد باستخدام DAX.</li> <li>إنشاء تصوريات مقنعة (مخططات، رسومات، خرائط، إلخ) لعرض البيانات بشكل فعال والتأكد من توافق التصورات مع متطلبات العمل.</li> <li>تصميم وتطوير وصيانة تطبيقات Power مخصصة (Canvas، Model-Driven، وPower Pages)، وبناء تدفقات Power Automate متقدمة ليتكامل بسلاسة مع خدمات Microsoft وأنظمة الجهات الخارجية.</li> <li>كتابة تعبيرات JSON المتقدمة وبناء صيغ منخفضة الكود لإنشاء منطق مخصص، التعامل مع الدوال المعرفة من قبل المستخدم، والتلاعب في هياكل البيانات داخل التطبيقات وسير العمل.</li> <li>تصميم وتنفيذ تدفقات عملية الأعمال المعقدة (BPFs) لتوجيه المستخدمين عبر عمليات تنظيمية موحدة وفرض منطق أعمال حاسم.</li> <li>بناء موصلات مخصصة لدمج واجهات برمجة التطبيقات المملوكة وتكوين البوابات البيانات المحلية لضمان نقل بيانات آمن وموثوق بين بيئات السحابة والأنظمة الداخلية.</li> <li>إدارة دورة حياة التطبيق من البداية للنهاية (ALM)، بما في ذلك حوكمة البيئة وتعبئة الحلول ونشرها تلقائياً والتكامل المستمر عبر البيئات.</li> </ul> <ul> <li>درجة البكالوريوس في علوم الحاسب أو تقنية المعلومات أو نظم المعلومات أو علوم البيانات أو غيرها من التخصصات ذات الصلة بما في ذلك الأعمال، المحاسبة، التجارة، التسويق، العلوم، الهندسة، إدارة المشاريع، إدارة سلسلة الإمداد، القانون، الاتصال، التكنولوجيات، الرياضيات والإحصاء</li> <li>خبرة 8 سنوات في وظيفة أو تخصص تجاري ذات صلة، بما في ذلك 4 سنوات في صناعة النفط والغاز.</li> <li>خبرة مع شركات النفط والغاز والمتعاقدين والمتعهدين والموردين أو شركات الخدمات المشاركة في صناعة النفط والغاز.</li> <li>معرفة في وظيفة/تخصص أعمال المشاريع مثل التخطيط، الجدولة، الرقابة على التكاليف، التقدير، إدارة المطالبات، إدارة المخاطر، إدارة التغيير، المشتريات، إدارة العقود قبل وبعد المنح، تقارير عملية ومعلوماتية، خدمات الدعم، الدروس المستفادة، إلخ.</li> <li>معرفة بالمعايير الدولية وأفضل الممارسات والمنهجيات كما تتعلق بتخصصات الأعمال.</li> <li>كفاءة بمستوى SME في تخصص الأعمال المحدد للمرشح.</li> <li>معرفة بالعمليات/الإجراءات التجارية ذات الصلة.</li> <li>معرفة قوية بالبرمجيات المعنية ومهارات الحاسوب، مثل لوحات المعلومات، تحليل البيانات، SAP، إلخ.</li> <li>خبرة في دعم منظمات تشغيلية ودمج كبيرة النطاق وتفويض، مثل العمليات، المشاريع، تحت السطح، إلخ.</li> </ul> <ul> <li>الراتب:<ul> <li>أجر يومي بالدولار الأمريكي زائد البدلات</li> </ul></li> <li>جدول العمل:<ul> <li>10 ساعات / 6 أيام</li> </ul></li> </ul> <ul> <li>المدة: <ul> <li>36 شهراً، مع إمكانية التمديد</li> </ul> </li> <li>الموقع: <ul> <li>قطر</li> </ul> </li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Lead multiple analytics applications and tools to ensure effective implementation of dashboards, reports and applications for Major Projects.</li> <li>Handles data warehouses, reporting systems, predictive modelling software, creates insightful reports and interactive dashboards.</li> </ul> <ul> <li>Transforms raw data into meaningful visualizations that drive actionable insights for the organization and Responsible for the data and system functioning according to required specifications, developing effective data management approach to meet quality standards and delivery time frame, Provides technical data leadership to meet project desired objectives related to the matter of data and systems technology, Identifies potential risks and performs periodic data assessment and reporting to ensure the data integrity also Responsible for Data Analytics including development of tools specifically for Data integration & Data Extraction ETL (Extract Transform & Load).</li> <li>Create and manage databases, establish data warehouses, and perform ETL (Extract, Transform, Load) processes and good in automation tools</li> <li>Collect data from various sources (databases, APIs, flat files, etc.), Transform raw data into meaningful insights using dashboard development tools like Power BI.</li> <li>Design and develop interactive reports and dashboards with visually appealing visualizations to convey actionable insights.</li> <li>Build and maintain data models within Power BI, and other related tools and Optimize data structures for efficient querying and reporting.</li> <li>Write DAX formulas to create custom calculations and measures and implement complex business logic using DAX.</li> <li>Create compelling visualizations (charts, graphs, maps, etc.) to present data effectively and Ensure data visualizations align with business requirements.</li> <li>Design, develop, and maintain custom Power Apps (Canvas, Model-Driven, and Power Pages), and build advanced Power Automate flows to integrate seamlessly with Microsoft services and third-party systems.</li> <li>Write advanced JSON expressions and build low-code formulas to create custom logic, handle user-defined functions, and manipulate data structures within apps and workflows.</li> <li>Architect and implement complex Business Process Flows (BPFs) to guide users through standardized organizational processes and enforce critical business logic.</li> <li>Build custom connectors to integrate proprietary APIs and configure on-premises data gateways to ensure secure, reliable data transfer between cloud environments and internal systems.</li> <li>Manage end-to-end Application Lifecycle Management (ALM), including environment governance, solution packaging, automated deployments, and continuous integration across environments.</li> </ul> <ul> <li>Bachelor's degree in Computer Science, Information Technology, Information Systems, Data Science or other relevant disciplines including Business, Accounting, Commercial, Marketing, Sciences, Engineering, Project Management, Supply Chain Management, Law, Communication, Technologies, Mathematics, and Statistics</li> <li>8 years experience in business related function or discipline, including 4 years in the Oil & Gas Industry.</li> <li>Experience with Oil & Gas Companies, contractors, subcontractors, vendors or service companies involved in the oil and gas industry.</li> <li>Knowledge in project business related function/discipline such as planning, scheduling, cost control, estimating, claim management, risk management, change management, procurement, pre- and post-award contract management, actionable and informative reporting, support services, lessons learned, etc.</li> <li>Knowledge in international standards, best practices and methodologies as it relates to business disciplines.</li> <li>SME level competence in candidate's specific business discipline.</li> <li>Knowledge of relevant business processes/procedures.</li> <li>Strong knowledge of relevant software and computer skills, e.g., dashboards, data analytics, SAP, etc.</li> <li>Experience supporting large scale integrated operating and executing organizations, such as Operations, Projects, Subsurface, etc.</li> </ul> <ul> <li>Salary:<ul> <li>Day Rate in USD Plus Allowance</li> </ul></li> <li>Work Schedule:<ul> <li>10 Hours / 6 Days</li> </ul></li> </ul> <ul> <li>Duration: <ul> <li>36 Months, with possible extension</li> </ul> </li> <li>Location: <ul> <li>Qatar</li> </ul> </li> </ul> </div>

Naukri Gulf

رئيس العمليات الرقمية والتخطيط

في الموقع - قطر - Qatar ٧ يوليو ٢٠٢٦

المبيعات

<section>وصف الوظيفةالأدوار والمسؤوليات<div class="paragraph">المنصب لدى شبكة الجزيرة الإعلامية، رئيس قسم أداء الأعمال الرقمية ي تسعى شبكة الجزيرة الإعلامية للحصول على قائد تشغيلي استثنائي لدفع الأداء التجاري، والتميز التشغيلي، والتنفيذ الاستراتيجي عبر قطاع الرقمية. بصفته رئيس العمليات الرقمية والتخطيط ستتولى الإبلاغ مباشرة إلى مدير أداء الأعمال، المسؤول عن قيادة الإدارة التشغيلية وأداء الأعمال لقطاع الجزيرة الرقمي. يضمن الدور التخطيط الفعال، والحوكمة، والإدارة المالية، والتسليم التشغيلي للقسم؛ مما يمكّن فرق التحرير والمنتج والتكنولوجيا والجمهور والتجاري من العمل بكفاءة وتحقيق الأهداف الاستراتيجية. يلعب المنصب دوراً محورياً في ضمان المرونة التشغيلية، والانضباط المالي، والنمو المستدام.العمليات الإستراتيجية قيادة إدارة التشغيل اليومية لقطاع الرقمنة، لضمان تقديم أهداف الأعمال بكفاءة وفعالية. تحويل الأولويات الإستراتيجية إلى خطط تشغيلية، وأهداف قابلة للقياس، وإطارات التنفيذ. دفع التميز التشغيلي عبر جميع وظائف الرقمية من خلال التحسين المستمر، والأتمتة، وتحسين العمليات. إنشاء أطر حوكمة تشغيلية وسياسات وممارسات مثلى لدعم نمو القسم على المدى الطويل.الإدارة المالية وملكية الميزانية قيادة إعداد وإدارة الميزانية التشغيلية السنوية (OPEX) والرأسمالية (CAPEX) للقطاع الرقمي. الإشراف على التنبؤ المالي، ومراقبة الميزانية، والسيطرة على الإنفاق، وتحليل الفروقات. ضمان حوكمة مالية فعالة مع تحديد فرص لتحقيق تحسينات في التكاليف والكفاءات التشغيلية. تطوير حالات الأعمال ونماذج مالية تدعم الاستثمارات الرقمية الاستراتيجية ومبادرات التحول. الشراكة مع المالية لإدارة دورات الميزانية والتقارير المالية وتخطيط المشتريات واعتمادات الاستثمار.أداء الأعمال تطوير والإشراف على أطر قياس الأداء ومؤشرات الأداء الرئيسية ولوحات القيادة التنفيذية عبر القطاع الرقمي. رصد الأداء التشغيلي مقابل الأهداف الاستراتيجية والتوصية بالإجراءات التصحيحية عند الحاجة. إنتاج تقارير تنفيذية ورؤى تشغيلية وتحديثات الأداء للقيادة العليا واللجان التنفيذية. قيادة اتخاذ القرار المستند إلى البيانات من خلال التحليلات التشغيلية والذكاء الأعمال.الحوكمة التشغيلية والمخاطر إقامة حوكمة تشغيلية قوية، وضوابط داخلية، وأطر امتثال، وخطط استمرارية الأعمال. الإشراف على إدارة المخاطر التشغيلية، والاستعداد للمراجعة، وتنفيذ توصيات الحوكمة. ضمان الامتثال لسياسات الجزيرة، والأنظمة المالية، وإجراءات الشراء، ومتطلبات الحوكمة المؤسسية.تخطيط الموارد ودعم الأعمال قيادة التخطيط السنوي للقوى العاملة وتخصيص الموارد التشغيلية عبر وظائف الرقمية. الشراكة مع الموارد البشرية في التخطيط التنظيمي، وتوقعات التعيين، وتخطيط الخلافة، وتطوير القدرات. الإشراف على وظائف الدعم التشغيلي لضمان التنسيق الفعال عبر فرق التحرير، المنتج، تكنولوجيا، التجاري، نمو الجمهور، والخدمات المؤسسية.المشتريات وإدارة الموردين الإشراف على تخطيط الشراء وحوكمة الموردين عبر العمليات الرقمية. إدارة أداء الموردين، والالتزام بالعقود، والعلاقات التجارية. دعم تقييمات المشتريات، وعمليات العطاءات، ومبادرات التوريد الاستراتيجي.إدارة الأطراف المعنية بناء شراكات قوية مع التحرير، والمنتج، والهندسة، والتكنولوجيا، والمالية، والموارد البشرية، والشؤون القانونية، والمشتريات، والاستراتيجية المؤسسية، والقيادة التنفيذية. تمثيل وحدة أداء الأعمال في منتديات الحوكمة، ولجان التوجيه، ومجموعات العمل التنفيذية. العمل كمستشار تشغيلي لقيادة الرقمية العليا فيما يتعلق بالأداء، والتخطيط المالي، وفعالية المنظمة.</div></section><section>المرشح المثاليالمرشح المثالي هو مدير تشغيل متمرس يمتلك قدرة استثنائية في الأعمال والمالية والقيادة، وقادر على إدارة عمليات رقمية معقدة في بيئة إعلامية أو تكنولوجية دولية ذات نطاق واسع. شهادة البكالوريوس في إدارة الأعمال، أو المالية، أو إدارة العمليات، أو الاقتصاد، أو الإدارة، أو الهندسة، أو تخصص ذو صلة. من 12 إلى 15 عامًا من الخبرة القيادية المتقدمة في العمليات، إدارة الأعمال، المالية، أداء الأعمال، أو الاستراتيجية المؤسسية. خبرة مثبتة في إدارة بيئات تشغيلية معقدة ضمن وسائل الإعلام الرقمية، أو البث، أو التكنولوجيا، أو الشركات متعددة الجنسيات. مسؤولية موثقة عن ميزانيات تشغيلية ورأسمالية بمبالغ متعددة الملايين. خبرة في قيادة التخطيط الاستراتيجي، وأداء الأعمال، والحوكمة، ومبادرات التحول التنظيمي. سجل قوي في إدارة فرق متعددة التخصصات وتقديم تحسينات تشغيلية على نطاق واسع.</section>

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Position at Al Jazeera Media Network Head of Digital Operations Al Jazeera Media Network's Digital Business Performance department are seeking an exceptional operational leader to drive business performance, operational excellence, and strategic execution across the Digital Division. As the Head of Digital Operations & Planning you will report directly to the Manager of Business Performance, responsible for leading the operational management and business performance of Al Jazeera's Digital Division. The role ensures the effective planning, governance, financial management, and operational delivery of the Division, enabling editorial, product, technology, audience, and commercial teams to operate efficiently and achieve strategic objectives. The position plays a pivotal role ensuring operational resilience, financial discipline, and sustainable growth.Strategic Operations Lead the day-to-day operational management of the Digital Division, ensuring efficient and effective delivery of business objectives. Translate strategic priorities into operational plans, measurable objectives, and execution frameworks. Drive operational excellence across all Digital functions through continuous improvement, automation, and process optimization. Establish operational governance frameworks, policies, and best practices to support the Division's long-term growth.Financial Management & Budget Ownership Lead the preparation and management of the Digital Division's annual operating (OPEX) and capital (CAPEX) budgets. Oversee financial forecasting, budget monitoring, expenditure control, and variance analysis. Ensure effective financial governance while identifying opportunities for cost optimization and operational efficiencies. Develop business cases and financial models supporting strategic digital investments and transformation initiatives. Partner with Finance to manage budgeting cycles, financial reporting, procurement planning, and investment approvals.Business Performance Develop and oversee performance measurement frameworks, KPIs, and executive dashboards across the Digital Division. Monitor operational performance against strategic objectives and recommend corrective actions where required. Produce executive reports, operational insights, and performance updates for senior leadership and executive committees. Drive data-informed decision-making through operational analytics and business intelligence.Operational Governance & Risk Establish robust operational governance, internal controls, compliance frameworks, and business continuity planning. Oversee operational risk management, audit readiness, and implementation of governance recommendations. Ensure compliance with Al Jazeera policies, financial regulations, procurement procedures, and corporate governance requirements.Resource Planning & Business Support Lead annual workforce planning and operational resource allocation across Digital functions. Partner with HR on organizational planning, recruitment forecasting, succession planning, and capability development. Oversee operational support functions ensuring efficient coordination across Editorial, Product, Technology, Commercial, Audience Growth, and Corporate Services teams.Procurement & Vendor Management Oversee procurement planning and vendor governance across Digital operations. Manage supplier performance, contract compliance, and commercial relationships. Support procurement evaluations, tender processes, and strategic sourcing initiatives.Stakeholder Management Build strong partnerships with Editorial, Product, Engineering, Technology, Finance, HR, Legal, Procurement, Corporate Strategy, and Executive Leadership. Represent the Business Performance Unit in governance forums, steering committees, and executive working groups. Act as the operational advisor to senior Digital leadership on performance, financial planning, and organizational effectiveness.</div></section><section>Desired Candidate ProfileThe ideal candidate is an accomplished operational executive with exceptional business, financial, and leadership capability, capable of managing complex digital operations within a large-scale international media or technology environment. Bachelor's degree in Business Administration, Finance, Operations Management, Economics, Management, Engineering, or a related discipline. 12 15 years of progressive leadership experience in operations, business management, finance, business performance, or corporate strategy. Demonstrated experience managing complex operational environments within digital media, broadcasting, technology, telecommunications, or multinational organizations. Proven responsibility for multi-million-dollar operating and capital budgets. Experience leading strategic planning, business performance, governance, and organizational transformation initiatives. Strong track record of managing cross-functional teams and delivering operational improvements at scale.</section>

دوام كامل

Lead Analyst

في الموقع - قطر - الدوحة ١ يوليو ٢٠٢٦

تكنولوجيا المعلومات

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED) Location: Bangkok, Thailand (*Not open for remote work) Get to Know our Team: The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. The Opportunity: As a Lead Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. In this Role, you’ll get to: Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience. #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover More About Working At Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

دوام كامل

Senior Analyst

في الموقع - قطر - الدوحة ١ يوليو ٢٠٢٦

تكنولوجيا المعلومات

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED) Location: Bangkok, Thailand (*Not open for remote work) Get to Know our Team: The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. The Opportunity: As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. In this Role, you’ll get to: Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience. #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover More About Working At Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

دوام كامل

Lead Analyst

في الموقع - قطر - الدوحة ١ يوليو ٢٠٢٦

تكنولوجيا المعلومات

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED) Location: Bangkok, Thailand (*Not open for remote work) Get to Know our Team: The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. The Opportunity: As a Lead Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. In this Role, you’ll get to: Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience. #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover More About Working At Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

دوام كامل

Senior Analyst

في الموقع - قطر - الدوحة ١ يوليو ٢٠٢٦

تكنولوجيا المعلومات

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED) Location: Bangkok, Thailand (*Not open for remote work) Get to Know our Team: The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. The Opportunity: As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. In this Role, you’ll get to: Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience. #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover More About Working At Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

دوام كامل

IT Systems & Support Technician

في الموقع - قطر - الدوحة ٢٨ يونيو ٢٠٢٦

الإدارة

Job Description Role IT Systems & Support Technician Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

دوام كامل

IT Systems & Support Technician

في الموقع - قطر - الدوحة ٢٨ يونيو ٢٠٢٦

الإدارة

Job Description Role IT Systems & Support Technician Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

دوام كامل

IT Systems & Support Technician

في الموقع - قطر - الدوحة ٢٨ يونيو ٢٠٢٦

الإدارة

Job Description Role IT Systems & Support Technician Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

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