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The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsibilities Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers<br>Qualifications2-5 years' quota carrying sales experience in hotels Experience and working knowledge of CRM systems Demonstrable track record of over-achieving quota Strong written and verbal communication skills
Job Description<br><br>The Service Desk Analyst – L1 is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.
Job Description<br><br>The Engineer - IT Support is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.
Job Description<br><br>The IT Store Employee plays a crucial role in the management and distribution of IT equipment and supplies. This position requires an organized, detail-oriented individual who is responsible for maintaining inventory, handling logistics, and ensuring that all IT resources are accounted for and properly distributed. An ITIL certification is required to ensure the employee understands and can implement IT service management best practices effectively.<br><br>Responsibilities<br><br>Job Responsibilities:<br><br>Maintain and manage inventory of all IT equipment, software, and supplies.<br><br>Receive and process incoming stock and materials, verify quantities against invoices, and update inventory records.<br><br>Prepare and fulfill IT equipment orders for internal departments promptly and accurately, ensuring that all necessary items are in stock.<br><br>Conduct regular audits of IT inventory to ensure accuracy and prepare reports for the IT management team.<br><br>Coordinate with IT and procurement departments to order new supplies and manage relationships with vendors.<br><br>Assist in the setup and preparation of new equipment, including software installations, configurations, and updates.<br><br>Issue IT supplies and equipment to staff, maintaining accurate and up-to-date records of issuance and return.<br><br>Ensure the secure and orderly storage of all IT items in the store.<br><br>Handle returns of faulty items to manufacturers for repair or replacement.<br><br>Support the disposal and recycling of obsolete or broken IT equipment in accordance with company policies and environmental regulations.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum Five years’ experience in large scale store for IT<br><br>IT Assets Management<br><br>Managing and maintaining IT users assists via asset management system provided by MOPH and as per MOPH standards.<br><br>Assign IT assets to MOPH users and update all users IT asset movement.<br><br>Establish a secure process for data wiping and proper disposal of devices at the end of their useful life to prevent data breaches.<br><br>Experience in Using ITSM or Ticketing<br><br>Excellent in handling Incidents, Change Management, Request for fulfillment Processes<br><br>Excellent Knowledge in handling SLA Time (Response, Escalate, Notify , Resolution)<br><br>At least ITIL V3 or V4 Certified<br><br>Have IT Hardware Certificate<br><br>Excellent Knowledge in writing email, answer phone, Call center capability<br><br>Excellent organizational and time management skills.<br><br>Strong communication and interpersonal skills for interacting with staff and vendors.<br><br>Attention to detail and problem-solving skills.<br><br>Ability to physically handle IT equipment and supplies, including lifting, moving, and sorting items.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation V3 or V4 certification.<br><br>Fluency in English (written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Microsoft Certified Solutions Associate (MCSA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Systems+.<br><br>Cloud Foundation certification or equivalent.<br><br>International Computer Driving License (ICDL).<br><br>Fluency in Arabic (written and spoken).<br><br>Fluency in Hindi (written and spoken).<br><br>Skills & Competencies<br><br>Technical Competencies<br><br>Strong understanding of IT infrastructure, networking, and system administration.<br><br>Knowledge of IT Service Management (ITIL) best practices.<br><br>Ability to troubleshoot and resolve technical issues efficiently.<br><br>Familiarity with cloud technologies and security best practices.
A leading international engineering consultancy is seeking an experienced Senior Drainage Advisor to support a major drainage and wastewater infrastructure programme in Qatar.<br><br>This is a senior strategic position responsible for providing technical and operational leadership across drainage network operations, asset management, governance, contract management and organisational performance improvement within a large-scale utility environment.<br><br>Key Responsibilities<br><br>Provide strategic and technical advisory support for drainage and wastewater operations. Advise on drainage network operations, maintenance and asset management best practices. Support operational performance improvement, governance and business transformation initiatives. Review and improve policies, procedures, operational processes and risk management strategies. Provide technical leadership to multidisciplinary teams and stakeholders. Support contract management and ensure operational compliance with organisational objectives. Contribute to long-term planning and continuous improvement of drainage infrastructure and services.<br><br>Requirements<br><br>Bachelor's degree or higher in Engineering. Approximately 30 years of professional experience, including significant experience within the water or wastewater sector. Minimum 10 years' experience within the wastewater industry. Minimum 5 years' experience within an Operations & Maintenance environment. Strong knowledge of drainage networks, wastewater systems and utility operations. Experience in asset management, contract management and operational performance improvement. Previous experience in technical advisory, programme management or senior engineering leadership. Experience within the Middle East is highly desirable. Chartered Engineer and/or recognised professional accreditation is advantageous.<br><br>Preferred Background<br><br>We are particularly interested in candidates with experience in:<br><br>Drainage Networks Wastewater Infrastructure Operations & Maintenance Asset Management Water Utilities Major Infrastructure Programmes Public Sector Utilities Engineering Consultancy
A leading facilities management organization is seeking an experienced AV Technician for a temporary contract (approximately 3 months) to support operations within a prestigious hospitality environment.<br><br>The successful candidate will be responsible for the installation, maintenance, operation, and troubleshooting of audiovisual systems, satellite TV (SMATV) infrastructure, and event support to ensure uninterrupted services across guest rooms, meeting spaces, and conference facilities.<br><br>Key Responsibilities<br><br>Install, configure, maintain, and troubleshoot audiovisual and SMATV systems. Carry out preventive and corrective maintenance of AV equipment. Monitor RF distribution networks and TV signal quality. Install and terminate coaxial, Cat5e/Cat6, fibre optic, and HDMI cabling. Set up and operate AV equipment for meetings, conferences, banquets, and special events. Configure projectors, LED displays, LCD TVs, microphones, speakers, amplifiers, digital mixers, and presentation systems. Conduct sound checks, equipment testing, and system verification before events. Provide on-site technical support during live events. Maintain AV equipment inventory and maintenance records. Ensure all work complies with company safety procedures and manufacturer guidelines.<br><br>Requirements<br><br>Diploma or ITI in Electronics, Electrical, AV Technology, or a related field. Minimum 2 years' experience in an AV Technician role. Experience with SMATV systems and professional audiovisual equipment. Knowledge of RF distribution systems and structured cabling. Experience supporting conferences, meetings, and live events. Strong troubleshooting and fault-finding skills. Good communication and customer service skills. Able to work flexible hours when required.<br><br>Preferred<br><br>Previous experience within hotels, hospitality, or facilities management. Experience supporting conference and banquet operations. AV-related certifications are an advantage.<br><br>Contract Details<br><br>Contract Type: Temporary (approximately 3 months) Start Date: Immediate Location: Qatar
Position Overview: <br>The precast detailer prepares precise shop drawings and detailing for precast concrete components, ensuring they meet project specifications, structural requirements, and design standards. They collaborate closely with engineers, architects, and construction teams to facilitate the fabrication and installation of precast elements.<br>Key Responsibilities:<br>Interpret architectural and structural drawings to develop detailed precast concrete shop drawings. Generate 3D models and production drawings for precast components such as walls, beams, columns, stairs, and façades. Ensure all precast details comply with industry codes, safety standards, and project requirements. Coordinate with engineers and fabricators to resolve design or fabrication issues. Review and verify shop drawings for accuracy, clarity, and constructability. Maintain documentation and track revisions throughout the project lifecycle. Communicate effectively with project teams to ensure timely fabrication and delivery. Utilize CAD software (Auto CAD, Revit, Tekla Structures, etc.) for detailed design work.<br>Qualifications:<br>Proven experience as a precast detailer or similar role. Proficiency in CAD and 3D modeling software. Strong understanding of precast concrete manufacturing processes. Knowledge of building codes, standards, and engineering principles. Excellent attention to detail and problem-solving skills. Effective communication and teamwork abilities.<br>Work Environment:<br>Office-based with site visits as needed. Collaboration with design, engineering, and manufacturing teams.
A special needs center located in Doha, Qatar is urgently looking to recruit a Clinic Manager to manage the daily operations and develop a strategy for their clinical team.<br>The ideal candidate will be responsible for managing and executing the business strategy for the clinic, in addition to the daily operations management. You will lead all the medical & para medical teams, manage work scheduling & rosters, evaluate performance metrics, and collaborate with internal teams. You will have strong management skills with excellent communication skills and attention to detail.<br>Responsibilities<br>Manage the day to day operations of a medium size clinic Design a roster structure and scheduling of the clinical staff for effective utilization of resources<br>Qualifications & Skill sets<br>Bachelor's degree in any field2+ years' experience in a clinic or medical center, managing operations. Ability to multi-task Strong verbal, written, and organizational skills Excellent communication skills in English Excellent communication skills in Arabic is desired<br>Please apply attaching your Cv. Only short listed candidates will be contacted. Thank you for your co operation.
Job Summary**<br><br>As a Bellboy at Barahat Msheireb Hotel LLC, you will be the first point of contact for our guests, providing exceptional service by assisting with luggage, escorting them to their rooms, and offering a warm and welcoming impression.<br><br>Job Responsibilities**<br><br> Greet guests upon arrival and departure with a friendly and professional demeanor. Assist guests with their luggage, ensuring careful handling and timely delivery to and from their rooms. Escort guests to their rooms, providing information about hotel facilities and services. Retrieve luggage from departing guests' rooms and transport it to the lobby or designated pick-up area. Assist guests with transportation needs, including calling taxis or providing directions. Maintain a clean and organized lobby and luggage storage area. Respond to guest inquiries and requests promptly and efficiently. Collaborate with other hotel departments to ensure a seamless guest experience. Adhere to all hotel safety and security procedures. Perform other duties as assigned by management.<br><br>Job Qualifications**<br><br> High school diploma or equivalent. Previous experience in a customer service role, preferably in a hotel or hospitality setting, is an advantage. Excellent communication and interpersonal skills. Ability to lift and carry heavy luggage. Strong attention to detail and a proactive approach to guest service. Ability to work flexible hours, including weekends and holidays. Professional appearance and a positive attitude. Knowledge of the local area and attractions is a plus.
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>At The Ned Doha, we believe that great service is personal, thoughtful, and memorable. As a Waiter/Waitress, you will play a key role in creating those special moments for our guests.<br><br>What You’ll Be Doing:<br><br>Providing warm, attentive, and personalized service to all guests Taking orders and serving food and beverages with care and professionalism Building genuine connections with guests to enhance their dining experience Working closely with the team to ensure smooth and efficient service Maintaining high standards of cleanliness and presentation<br><br>What we’re looking for:<br><br>Previous experience in a similar role within hospitality A friendly, positive, and service-oriented attitude Strong communication skills and attention to detail Ability to thrive in a fast-paced environment A team player who takes pride in their work<br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 32,400Company provided accommodation & transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>If you’re ready to be the welcoming face of an extraordinary destination, we would love to hear from you.<br><br>Apply now and be part of something extraordinary.<br><br>#Waiter/Waitress #The Ned Doha
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for current processes input/output controls, and data requirements. He will also define business needs and translate them into business analysis and requirements specifications. Also will be responsible for the enterprise data warehouse and business intelligence technology. This individual will partner with the business to manage/maintain the data and database processes and environment used to meet the organization’s on-going information needs. This includes design and maintenance of the enterprise information strategy, data models and databases used to support the organization’s application and reporting systems. The Senior Manager, MIS Business Analysis will judiciously balance the resource demands between project work, database/model maintenance, and enterprise architecture initiatives.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Provide comprehensive and cost effective solutions to user requirements. Monitor and measure the quality of the unit’s performance accordingly. Implements KPI’s and best practices for MIS Business Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Meet with users from other departments to understand and document their requirements prior to providing suitable<br><br>solutions.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Monitor the implementation of development lifecycle strategies, policies, standards and guidelines for design,<br><br>selection, development and ongoing maintenance of systems.<br><br> Monitor and recommend solutions to cater for the user business requirements and provide the most adequate<br><br>systems to resolve these requirements.<br><br> Recommend live operations of the systems or retirement of the system with the Group’s IT architecture based on<br><br>business objective and strategy.<br><br> Implement tasks according to the prioritization based on the overall business plans and other factors of limitation<br><br>and urgencies.<br><br> Lead the preparation and maintenance of documentation and standards for the different activities and systems<br><br>user guides as per the overall documentation policy.<br><br> Ensure compliance and adherence to existing standards and policies by all the Application Development staff and<br><br>follow the most recent control objectives and best practices.<br><br> Learning & Knowledge: Understand user requirements and existing structure in order to provide the proper solutions by enhancing the<br><br>existing systems or providing new systems.<br><br> Possess knowledge of system architecture and limitations in deciding on methods of problem solving which may<br><br>impact overall resource availability and time to deliver changes.<br><br> Initiate regular Application Development departmental meetings which aim to add value by discussing progress,<br><br>problems, and any other issues of concern.<br><br> Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education/Experience Requirements<br><br> Bachelor Degree in Computer Science, Computer Engineering or and related field. At least 6 years experience in financial services with a specialization in web or mobile application development<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>As an AC Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as: Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc. Maintain preventively all air-conditioning and refrigeration systems within the hotel Check on performance of refrigeration systems and components Verify all door closing systems on walk in coolers / freezer (door gaskets / latches) Check and maintain all defrosting systems and automation of ice makers Work on maintenance requests from all departments Ensure routine cleaning of fan coil units and air-handling unit filters Check on performance of air-conditioning and chill water systems Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up Strict control on venting of CFC’s to atmosphere Overhauling of air-condition / refrigeration equipment and systems Check all refrigeration and oil levels and control of major repairs Cooperate and inform Engineering Storekeeper on purchase of parts Carry out all works as per the country technical regulations and safety standards<br><br>Qualifications<br><br>Must have the appropriate documented training from a technical/vocational institute. One year operating experience in a hotel engineering department. Must be able to read and interpret blueprints and electrical schematics. VRF/VRV system experience is a plus. <br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Role Purpose<br><br>The Senior Manager, Data Management & Governance leads client engagements that establish or strengthen practical data-management and governance capabilities. The role translates strategy and QDKC-aligned requirements into operating models, decision rights, policies, ownership and stewardship arrangements, committee practices, implementation roadmaps and performance measures that can function within the client's existing organisation.<br><br>The Senior Manager combines governance expertise with hands-on consulting delivery. This includes directing evidence collection, facilitating stakeholder agreement, managing multidisciplinary teams and ensuring that recommendations are implementable rather than theoretical. The role prepares decision material and supports governance activation, but does not assume the client's accountable roles or approval authority. Success is measured by the clarity of the operating model, the usability of the resulting artefacts, the quality of implementation support and the client's ability to sustain governance routines after handover.<br><br>Key Responsibilities<br><br>Lead governance and data-management workstreams from discovery and assessment through design, activation and handover. Assess current governance maturity, decision rights, policies, data accountabilities, controls, issues and delivery capacity using client evidence. Design target operating models covering ownership, stewardship, committees, working groups, escalation routes and delivery interfaces. Develop and quality-review governance policies, standards, charters, RACI matrices, decision records and implementation procedures. Facilitate agreement among business, technology, security, compliance and data stakeholders on responsibilities and operating rhythms. Translate strategic priorities into sequenced initiatives, roadmaps, dependencies, measures and resourcing recommendations. Coordinate governance links with cataloguing, data quality, master data, sharing, records, security, analytics and literacy workstreams. Prepare committee packs, options, recommendations and evidence summaries for decision by authorised client bodies. Establish practical registers and reporting mechanisms for issues, exceptions, decisions, actions, benefits and governance performance. Direct consultants, review deliverables, manage quality gates and maintain alignment between scope, evidence and recommendations. Support adoption through stakeholder engagement, training, communications and role-specific knowledge transfer. Track implementation progress and recommend corrective action without replacing the client's accountable owners or approvers.<br><br>Minimum Requirements<br><br>Education<br><br>Bachelor's degree in data management, information systems, business, public administration or a related field.master's degree preferred. An equivalent combination of relevant education and directly applicable consulting or implementation experience may be considered.<br><br>Professional Experience<br><br>Typically 10+ years in data governance or data management, including 4+ years managing multidisciplinary teams. Demonstrated experience designing and activating enterprise or public-sector data-governance operating models. Experience leading multidisciplinary teams and managing senior client stakeholders through policy and accountability decisions. Experience producing governance frameworks, policies, charters, RACI matrices, roadmaps and performance reports. Exposure to implementation, change management and capability transfer, not only governance assessment or documentation.<br><br>Technical and Domain Knowledge<br><br>Data-governance frameworks, operating models and decision rights. Data-management strategy, maturity assessment and implementation planning. Policy lifecycle, standards, controls, exceptions and compliance monitoring. Data ownership, stewardship and cross-functional accountability design. Metadata, data quality, master data, sharing and content-governance interfaces. Governance performance indicators, issue registers and decision records. Committee and working-group design, agendas, charters and escalation mechanisms. Public-sector stakeholder structures and national data-management expectations.<br><br>Core Competencies<br><br>Data-governance operating models. Policy and standards. Stakeholder facilitation. RACI and accountability design. Performance management. Public-sector delivery. Operating-model design. Conflict resolution. Implementation focus. Coaching. Facilitating sensitive ownership, mandate and decision-right discussions. Leading discovery interviews and converting evidence into defensible findings. Writing clear policies, operating procedures and executive recommendations. Managing workplans, quality reviews, dependencies and multidisciplinary teams. Explaining governance requirements in practical business language. Supporting adoption, training and knowledge transfer across departments. Maintaining professional challenge while respecting client decision authority.<br><br>Preferred Certifications<br><br>CDMP Practitioner or Master PMPProsci Change Practitioner<br><br>Focus areas<br><br>Data-governance operating models Policy and standards Stakeholder facilitation<br><br>Ready to apply for this role?<br><br>Apply for Senior Manager, Data Management & Governance
Build the Future of Football in Doha<br><br>What if your passion for football could become something you lead, grow, and make your own?<br><br>Stranger Soccer is expanding into new cities around the world and is looking for a License Owner / Operator to bring the Stranger Soccer experience to Doha.<br><br>This isn't a traditional management position. It's an opportunity to build, own, and grow a local football operation while becoming part of an established international brand. We're looking for entrepreneurial individuals who are passionate about football and driven to create a meaningful impact in their local community.<br><br>Imagine Being The Person Who...<br><br>Brings football players together through a seamless mobile platform Builds a vibrant football community in Doha Creates memorable playing experiences week after week Leads a growing local operation backed by proven technology and global expertise<br><br>What You'll Do<br><br>As the License Owner / Operator, you'll oversee every aspect of Stranger Soccer, including:<br><br>Growing the local player community Securing football venues and partnerships Recruiting and managing Official Hosts Leading marketing and community-building initiatives Delivering consistently outstanding game experiences<br><br>You'll have the independence to grow your local operation while receiving ongoing support, technology, and operational guidance from our Singapore headquarters.<br><br>Why Stranger Soccer?<br><br>Stranger Soccer makes playing football as simple as booking a gym session. Through our mobile app, players can discover games, reserve a spot, and simply turn up to play.<br><br>Founded in Singapore, Stranger Soccer now operates in 10+ cities worldwide and has delivered more than 100,000 games. Our proven model is built for growth—and we're ready to bring it to Doha.<br><br>Who We're Looking For<br><br>A football enthusiast with strong local insight An entrepreneurial self-starter who enjoys taking ownership A leader who can build relationships and grow a local community Someone looking for more than a job—someone who wants to create lasting impact<br><br>Ready to Take the Lead?<br><br>Visit www.strangersoccer.com and explore "Bring Stranger Soccer to Your City" to learn more and express your interest.<br><br>Help shape the future of football in Doha—and build something you'll be proud of.
Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Support the overall Food & Beverage operation of the hotel to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations and encourage problem solving by team members through proper training and empowerment.<br><br>Qualifications<br><br>Able to communicate in English, additional language is an advantage Well-groomed and a high standard of personal hygiene required Enthusiastic and willing to learn Positive attitude and pleasant personality. Must currently hold the role applying for. Should have qualifications matching to position applying for. A positive and energetic attitude. Be able to work under pressure & flexible to work within a dynamic team environment. Excellent team player. Trackable references to support the role applied for.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Description <br>The Senior Manager, Commercial & Economics will lead the economic evaluation, commercial structuring, and value optimisation across the upstream oil and gas portfolio of UCC Holding. The role supports investment decision-making across exploration, development, acquisitions, and portfolio management by delivering robust economic analysis, fiscal evaluation, and commercial strategies.<br>This position works closely with subsurface, development, finance, and executive leadership to ensure capital is allocated to advantaged opportunities that deliver sustainable returns while managing commercial and fiscal risks.<br>Key Responsibilities <br>1. Economic Evaluation & Investment Analysis Lead economic evaluations for exploration, development, and producing assets across a global upstream portfolio Build and maintain economic models to assess NPV, IRR, breakeven, cash flow, and value sensitivities Conduct scenario and risk analysis (price, cost, fiscal, schedule) to support investment decisions Support internal investment and sanction decisions (Concept Select, FID, portfolio reviews) Ensure economic assumptions align with planning, price decks, and capital allocation frameworks<br>2. Fiscal & Commercial Analysis Evaluate fiscal regimes, Production Sharing Contracts (PSC), concessions, royalties, and tax structures across jurisdictions worldwide Assess the impact of fiscal terms on project economics and identify opportunities for fiscal optimisation Support negotiations with governments, regulators, and partners on commercial and fiscal terms • Provide benchmarking of global fiscal regimes and competitiveness<br>3. Portfolio Strategy & Capital Allocation Support upstream portfolio management and capital prioritisation Conduct portfolio screening and ranking of investment opportunities based on value, risk, and strategic fit Identify opportunities for portfolio optimisation, divestments, farm-ins/farm outs, and acquisitions Provide commercial insights to corporate strategy and long-term planning.<br> 4. Commercial Structuring & Partnerships Support commercial structuring of joint ventures, farm-ins, farm-outs, and strategic partnerships • Assess risk allocation and commercial frameworks across development projects, infrastructure, and asset transactions Provide commercial input into partner negotiations and joint operating agreements Evaluate commercial frameworks for new ventures, exploration, oil and gas developments, production and infrastructure Oversee the negotiation, drafting, and administration of contracts to ensure favourable terms and compliance<br>5. Strategic Insights & Market Intelligence Monitor global upstream oil and gas industry trends including oil and gas M&A, market dynamics, pricing, costs and competitor activity Provide strategic insights to senior management on market opportunities, risks, and investment trends Support business development teams in evaluating new exploration acreage and acquisitions<br>6. Leadership & Stakeholder Engagement Act as a key advisor to senior leadership on economic and commercial matters Lead and mentor commercial and economic analysts Work cross-functionally with subsurface, development, finance, and business development teams Present investment cases and portfolio recommendations to executive committees and board stakeholders Qualifications and Experience Degree in Economics, Finance, Petroleum Engineering, Geoscience, or related discipline Experience Minimum 10 years of experience in upstream oil and gas commercial, economics, or strategy roles Arabic language proficiency would be advantageous Experience across exploration, development, and producing asset economics Strong understanding of upstream commercial structures Experience supporting investment committees and major project sanctions Technical Skills Advanced economic modelling and valuation Portfolio optimisation and investment screening Project development economics Risk and uncertainty analysis Strong commercial negotiation awareness Software Advanced Excel-based economic modelling Experience with industry datasets (e.g., Wood Mackenzie) Key Competencies Commercial acumen and value-focused decision-making Ability to integrate technical, financial and strategic perspectives Clear communication of complex analysis to senior stakeholders Strong collaboration across multidisciplinary teams
Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Please submit your CV in English and indicate your level of English proficiency.<br><br>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<br><br>What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br><br>You'll create challenging tasks and evaluation criteria within realistic simulated environments:<br><br>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust<br><br>What This Is NOT<br><br>Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate<br><br>What We Look For<br><br>5+ years in software development Core stack: Python (Fast API), Java Script/Type Script (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+<br><br>Why this is hard <br><br>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br><br>How It Works<br><br>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid<br><br>Compensation<br><br>Up to $50/hr equivalent, depending on level and pace. Tasks are estimated at :20 hours each; you set your own schedule.
Job Posting Date: 5 Aug 2026<br><br>Location:<br><br>QA<br><br>Job ID: 9645<br><br>School<br><br>Company: Nord Anglia Education<br><br>Location: Etqan Global Academy (EGA), Doha, Qatar<br><br>Nord Anglia Education is looking to recruit a Teaching Assistant to join Etqan Global Academy (EGA) in Doha, Qatar.<br><br>Etqan Global Academy (EGA) is a newly established IB World School in Doha, Qatar, offering the IB Primary Years Programme (PYP) and Middle Years Programme (MYP). We are looking for a dedicated and enthusiastic Teaching Assistant to join our team, supporting teachers across phases to deliver outstanding learning experiences and ensuring every student has the support they need to succeed.<br><br>The Role<br><br>We seek an individual to join as Teaching Assistant where your focus will be:<br><br>Supporting class teachers in delivering high-quality, differentiated learning experiences in line with the IB PYP and MYP frameworks Working with individual students, small groups or the whole class as directed, providing targeted and effective in-class support Helping to prepare resources, materials and the learning environment ahead of lessons Assisting students in accessing the curriculum, fostering independence, resilience and a genuine love of learning Promoting positive behaviour and supporting the school's behaviour for learning expectations Contributing to the monitoring and documentation of student progress, including portfolio evidence Supporting the use of ICT and learning technology in the classroom Contributing positively to the wider life of EGA and the school community<br><br>The Successful Candidate Will Possess<br><br>A Level 3 qualification in Supporting Teaching and Learning or equivalent (e.g. CACHE, NVQ Level 3) Previous experience working as a Teaching Assistant or Learning Support Assistant in a school setting Ability to support differentiated learning for students with a range of abilities and needs Good cross-cultural, interpersonal and communication skills to interact with diverse nationalities and cultures Excellent written and spoken English communication skills Organised, reliable and able to use initiative and work effectively as part of a team A commitment to safeguarding and promoting the welfare of all children Experience in an international or IB school desirable<br><br>About Us<br><br>Please see full job description here.<br><br>Nord Anglia Education is the world’s leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools.<br><br>Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we’re at the forefront of educational thinking, while creating life-changing experiences for students.<br><br>By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world’s leading premium schools group you will be joining an active network of like-minded people across the world.<br><br>To Apply<br><br>On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV.<br><br>At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination.<br><br>We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics.<br><br>Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily responsible for the support and maintenance of the organization’s repository of software applications through best practices. The individual will support his/her application and development team on issues related to the development, and deployment of critical information and Banking software systems.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Provide effective solutions to user requirements. Take part in the overall IT strategy execution. Assist in implementing Key Risk Indicators (KRIs) Assist in implementing Key Performance Indicators. Implements KPI’s and best practices for Core Banking Application System Analyst Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Collaborate with analysts, designers, and system owners in the support , development and unit testing of new and existing software programs and applications. Liaise with developers to assist with quality assurance, program logic, and data processing. Liaise with Manager – Core Banking Applications for prompt support and rectification of any problems or emergencies. requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Engage in the development and deployment of new applications, system software, and/or enhancements to existing applications throughout the enterprise. Analyze existing applications’ effectiveness and efficiency, and then develop strategies for improving or leveraging these systems. Make recommendations on software services in support of development efforts. Ensure that any new software integration into bank systems meets functional requirements, system compliance, and interface specifications. Cultivate, disseminate, and enforce procedures, and quality assurance best practices. Prepare documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Ensure proper implementation of strategies, policies, standards and guidelines of project management and control to deliver the projects objectives within the limited resources, time and budget. Involve in the preparation and maintenance of documentation and standards for the different activities and system user guides as per the overall documentation policy. Ensure compliance and adherence to the existing standards and policies Learning & Knowledge: Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems. Possess knowledge of system architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy. Identify areas for professional development of self and act to enhance professional development. of self and direct reports and act to enhance professional development of self and others. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s Degree in Computer Science or related degree. At least 4 years’ experience in financial services with a specialization in web or mobile application development. Core banking application. Should have strong development experience on various Core Banking Applications including IBM System i. Training courses and certification in related systems technology.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate