وظائف شيف مخبوزات و معجنات في قطر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage.</p><p>KEY DUTIES AND RESPONSIBILITIES Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS). Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. Complete appropriate safety training and certifications to perform work tasks. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Maintain awareness of undesirable persons on property premises. Follow company and department policies and procedures. Protect the privacy and security of guests and coworkers. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Maintain confidentiality of proprietary materials and information. Perform other reasonable job duties as requested by Supervisors. Provide assistance to coworkers, ensuring they understand their tasks. Speak to guests and co-workers using clear, appropriate and professional language. Talk with and listen to other employees to effectively exchange information. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Contemporary, convenient and perfectly positioned, the upscale Mövenpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.</p><br><br>Job Description<br><br><p>The Steward is responsible for maintaining cleanliness and hygiene in all kitchen and back-of-house areas, ensuring all kitchenware, utensils, and equipment are properly cleaned, sanitized, and stored according to hotel standards.</p><br><ul><li>Wash and sanitize all kitchen utensils, dishes, glassware, and equipment.</li><li>Keep kitchen, dishwashing area, and back-of-house areas clean and organized.</li><li>Dispose of waste properly and maintain hygiene standards.</li><li>Support kitchen team with basic cleaning and setup tasks when needed.</li><li>Ensure proper use of cleaning chemicals and equipment.</li><li>Report any damaged equipment or safety issues to supervisor.</li><li>Follow all food safety, hygiene, and HACCP standards.</li><li>Support chefs and kitchen team with basic operational tasks when needed.</li><li>Maintain proper grooming and uniform standards.</li><li>Perform other duties as assigned.</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a steward or in a kitchen/cleaning role is an advantage.</li><li>Basic understanding of hygiene and food safety standards.</li><li>Team player with a positive and cooperative attitude.</li><li>Physically fit and able to stand for long hours and handle heavy loads.</li><li>Good communication and willingness to learn.</li><li>Flexible to work shifts, weekends, and holidays.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the guidance of the Executive Housekeeper or any other authorized by the management, to ensure the highest standard of cleanliness of the guest rooms and associated areas to a clean, neat and well maintained standard as required by the hotel. How your day looks like: Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel. Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly. Record all serviced rooms on worksheet, report and record any rooms that cannot be serviced Ensure that all VIP gifts are replenished daily. Assist Floor Supervisors in ensuring that guest room flowers and plants are watered and replenished as required. Dispose of all rubbish and dirty linen correctly. Ensure that all materials are used and stored correctly. Ensure that all equipment is maintained in a serviceable condition and report faults immediately. Create and maintain a personal respectful rapport with all guests. Deal with their requirements and enquiries. Handle guest complaints promptly and with thorough follow up, referring to others when necessary. Follow key signing procedures and take responsibility for assigned keys. Hand in all lost property to Director of Housekeeping immediately and follow hotel policies and procedures. Assist in stocktaking as required. Assist in special cleaning projects as required. Ensure that the hotel linen is treated correctly in accordance with the Housekeeping standards. Ensure that all guest property is handled in an efficient and correct manner. Report any damage to bedding, curtains, blinds and soft furnishings to the Floor Supervisor. Report to the Floor Supervisor any room that does not require service - Do Not Disturb or double locked. Report any shortage of linen, supplies or equipment to the Floor Housekeeper. Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction. MAIN RESPONSIBILITIES Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Understand and strictly adhere to the rules &amp; regulations established in the hotel s policy manual and the hotel s policy on fire, hygiene, health &amp; safety. Maintain a good rapport and work relation with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Hotel Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat Msheireb," an open town square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues. Our Mission Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best. Guiding Principles Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility Scope of Position Assistant Manager Spa Operations is responsible for, but not limited to, overseeing the spa &amp; wellness operations. Responsibilities General: It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. Ensure that all standards of LQE, MOQA and Forbes are followed consistently. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities. Departmental: Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues interactions. Plan the rosters of Spa Concierge and attendants strategically based on operation needs. Taking Spa reservations and attending to guest enquiries when necessary. Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness. Customer Focus: Dealing with guest enquiries via phone, email and face to face. Ensure that all guest enquiries are taken care of within 12 hours. Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability. In the absence of Senior Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests. Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards. Colleague Relations: Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs). Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly. Monthly training plans to be sent to Learning &amp; Development Manager.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>The VIP Majlis Manager is responsible for managing the full operations of the Majlis and all associated hospitality facilities, including the <strong>VIP Majlis</strong>, <strong>Sea House</strong>, <strong>Farm</strong> (“<strong>Eizbah</strong>”), and <strong>Yacht</strong>, while ensuring the highest standards of Qatari hospitality for all guests, VIPs, official visitors, and private family guests. The role manages the daily operations of the Majlis and all associated facilities, hospitality and service teams, cleanliness and presentation standards, facility readiness, maintenance coordination, and Arabic and Qatari hospitality etiquette and traditions at all times.</p><p>The VIP Majlis Manager also manages the delivery of luxury hospitality services across all facilities to ensure all guests receive exceptional experiences aligned with cultural traditions, privacy standards, luxury service expectations, and VIP hospitality requirements.</p><p><strong>فرصة عمل مميزة لأصحاب الخبرات من المملكة العربية السعودية</strong></p><p>هل تمتلك خبرة في <strong>الضيافة الفاخرة، إدارة كبار الشخصيات، البروتوكولات الرفيعة، أو تشغيل المجالس التنفيذية وكبار الشخصيات؟</strong></p><p>نحن نبحث عن <strong>كفاءات سعودية متميزة</strong> للانضمام إلى بيئة عمل احترافية وفاخرة، تتطلب أعلى مستويات الخدمة، الخصوصية، والتميز التشغيلي.</p><p>✨ نبحث عن أشخاص يمتلكون:</p><ul><li><p>خبرة في بيئات الضيافة الراقية وVIP</p></li><li><p>مهارات قيادية وإدارية عالية</p></li><li><p>احترافية في التعامل مع كبار الشخصيات</p></li><li><p>اهتمام استثنائي بالتفاصيل وجودة الخدمة</p></li><li><p>شخصية راقية وحضور مهني مميز</p></li><li><p>شخصية راقية وحضور مهني مميز</p></li></ul><p><strong>الموقع: دولة قطر</strong></p><br><p><strong>إذا كنت ترى نفسك ضمن النخبة المهنية… نرحب بانضمامك.</strong></p><p>#وظائف_السعودية #توظيف_السعوديين #السعودية #الرياض #جدة #الدمام #وظائف_الخليج #قطر #توظيف #كبار_الشخصيات #VIP #ضيافة_فاخرة #فرص_وظيفية #السعوديين_أولاً</p><p><strong>Roles &amp; Responsibilities</strong></p><p><strong>A. VIP Hospitality &amp; Guest Experience</strong></p><ul><li><p>Always Maintain the highest standards of Qatari and Gulf hospitality.</p></li><li><p>Supervise the serving of Arabic coffee (Gahwa), tea, refreshments, and meals according to traditional etiquette and protocols.</p></li><li><p>Personally oversee the reception of VIP guests and the quality of service provided to them</p></li><li><p>Ensure the Majlis is fully prepared before guest arrivals or events Maintain luxury presentation standards across all majlis area.</p></li><li><p>Handle special requests from VIP guests promptly and professionally.</p></li><li><p>Ensure guest privacy, confidentiality and respectful service always.</p></li></ul><p><strong>B. Majlis Operations Management</strong></p><ul><li><p>Manage the daily operations of the Majlis and hospitality activities.</p></li><li><p>Ensure all Majlis areas remain clean, organized, and fully operational.</p></li><li><p>Monitor furniture arrangement, overall appearance, fragrances, lighting, and the general ambiance of the Majlis.</p></li><li><p>Coordinate with the kitchen, catering, drivers, security, and household service teams when required.</p></li><li><p>Ensure adequate availability of all hospitality supplies and inventory.</p></li><li><p>Conduct daily operational inspections of the Majlis.</p></li></ul><p><strong>C. Leadership &amp; Team Supervision</strong></p><ul><li><p>Supervise and lead a team of approximately 20 to 30 hospitality and service employees.</p></li><li><p>prepare employee schedules, shifts and task assignments.</p></li><li><p>Train Employees: VIP Service Standards, Qatari Hospitality Etiquettie, Appearance &amp; Grooming, Professional Conduct &amp; Cleanliness Standards.</p></li></ul><p><strong>D. Cleanliness &amp; Presentation Standards</strong></p><ul><li><p>Ensure the implementation of the highest cleanliness standards throughout all Majlis facilities Conduct regular inspections.</p></li></ul><p><strong>E. Event &amp; Gathering Coordination</strong></p><ul><li><p>Prepare the majlis for private meetings gatherings, Ramadan events, and VIP occasions. Coordinate staffing and service arrangements during events.</p></li></ul><p><strong>F. Maintenance &amp; Facility Management</strong></p><ul><li><p>Ensure the Majlis facilities, equipment, and infrastructure are always maintained to the highest luxury hospitality standards.</p></li><li><p>Conduct regular inspections of all Majlis areas.</p></li></ul><p><strong>Qualifications:</strong></p><ul><li><p>Bachelor’s degree Diploma or in hospitality management or a related field is preferred.</p></li><li><p>Minimum 5–10 years of experience in: VIP hospitality Luxury Majlis management Palace or royal household hospitality VIP services within luxury 5-star hotels Private family office.</p></li><li><p>Operations Strong knowledge of Qatari and Gulf tradition.</p></li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li><p>Strong communication and interpersonal skills High attention to detail</p></li><li><p>High level of confidentiality and discretion Knowledge of Arabic hospitality traditions and Protocols.</p></li></ul><p><strong>Language Requirements</strong></p><ul><li><p>Mandatory English language.</p></li><li><p>Additional languages are considered and advantage.</p></li></ul><p><strong>Working Conditions</strong></p><ul><li><p>Operational requirements and VIP needs Work may require evenings, weekends, Ramadan periods, and special occasions.</p></li></ul><p><strong>Employment Type</strong>: <strong>Full Time</strong></p><p><strong>Nationality</strong>: <strong>Saudi Nationals Only</strong></p><p><strong>Experience</strong>: <strong>5 - 10 Years (Mandatory)</strong></p><p>Monthly Salary: Based on experience can be discuss in person.</p><p>Local Hiring or can hire from Saudi.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Saudi Nationals (Male)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client is a confidential VIP private residence based in Doha, Qatar, seeking an experienced and highly organized Palace Manager / Private Residence Manager to oversee the full day-to-day operations of a large private household. The role requires a discreet, service-oriented, and hands-on professional capable of ensuring the smooth operation of all household, hospitality, maintenance, staff, family support, transportation, and administrative functions. The successful candidate will have strong experience managing private residences, VIP households, luxury hospitality operations, estate operations, or high-standard facilities environments. The role requires exceptional attention to detail, confidentiality, leadership, and the ability to coordinate multiple teams and service providers while maintaining the highest standards of comfort, efficiency, and professionalism. Position Summary The Palace Manager / Private Residence Manager will be responsible for overseeing the complete operations of the private residence and ensuring that all household functions are managed efficiently and according to the standards expected within a VIP environment. The successful candidate will supervise household staff, coordinate hospitality and private events, oversee maintenance and facilities, manage vendors and service providers, monitor household expenses and contracts, and ensure effective coordination of family-related requirements. The role requires a mature, proactive, and highly reliable professional who can manage both people and operations, anticipate operational needs, resolve issues before they escalate, and maintain complete confidentiality regarding the family, residence, guests, and private matters. Core Responsibilities</p> <p>Household Operations Management</p> <ul> <li>Oversee the daily operations of the private residence and ensure all household functions run smoothly.</li> <li>Maintain the highest standards of cleanliness, organization, service, and presentation throughout the residence.</li> <li>Ensure household routines, schedules, and service standards are consistently followed.</li> <li>Serve as the main point of coordination between the principals, household staff, vendors, and external service providers.</li> </ul> <p>Hospitality, Kitchen &amp; Private Events</p> <ul> <li>Supervise kitchen operations, chefs, service staff, and food preparation standards.</li> <li>Coordinate meals, hospitality arrangements, family gatherings, formal hosting, and private events.</li> <li>Ensure professional and discreet preparation for guests, receptions, and special occasions.</li> <li>Monitor food supplies, kitchen inventory, menus, hygiene standards, and service quality.</li> </ul> <p>Household Staff Management</p> <ul> <li>Manage and supervise domestic workers, cleaners, chefs, drivers, gardeners, nannies, and other household support staff.</li> <li>Organize staff schedules, duties, attendance, performance, and daily assignments.</li> <li>Maintain effective communication, discipline, coordination, and professional conduct among household staff.</li> <li>Support recruitment, onboarding, training, and performance follow-up when required.</li> </ul> <p>Family &amp; Children Support Coordination</p> <ul> <li>Coordinate with nannies, tutors, teachers, and education-related service providers.</li> <li>Ensure children s schedules, lessons, activities, and support arrangements are properly organized.</li> <li>Maintain effective coordination between household staff and family-related requirements.</li> </ul> <p>Maintenance &amp; Facilities Management</p> <ul> <li>Oversee mechanical, electrical, plumbing, HVAC, and general maintenance requirements.</li> <li>Ensure preventive and corrective maintenance activities are completed on time.</li> <li>Coordinate with technicians, contractors, suppliers, and maintenance companies.</li> <li>Monitor the condition of household systems, equipment, appliances, and facilities.</li> <li>Ensure the residence remains safe, functional, and maintained to the highest standards.</li> </ul> <p>Garden &amp; Outdoor Areas</p> <ul> <li>Supervise landscaping, irrigation, garden maintenance, and outdoor facilities.</li> <li>Ensure all external areas remain clean, organized, healthy, and presentable.</li> <li>Coordinate with gardeners and landscaping contractors to maintain required standards.</li> </ul> <p>Vehicles &amp; Transportation</p> <ul> <li>Oversee the servicing, maintenance, cleaning, registration, and readiness of family vehicles.</li> <li>Coordinate with drivers, workshops, dealerships, and insurance providers.</li> <li>Ensure vehicles remain safe, clean, properly maintained, and available according to the family s requirements.</li> </ul> <p>Administration, Expenses &amp; Vendor Management</p> <ul> <li>Monitor household bills, utilities, subscriptions, service contracts, and payments.</li> <li>Maintain accurate records of household expenses, maintenance works, vendor agreements, and service schedules.</li> <li>Manage relationships with suppliers, contractors, and external service providers.</li> <li>Obtain quotations, compare providers, and monitor service quality and cost efficiency.</li> </ul> <p>Confidentiality &amp; VIP Service Standards</p> <ul> <li>Maintain complete confidentiality regarding the family, residence, guests, staff, and private matters.</li> <li>Handle all responsibilities with discretion, professionalism, and cultural sensitivity.</li> <li>Ensure household operations consistently reflect the service standards expected within a VIP private residence.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 7 10 years of relevant experience in private household management, palace management, luxury hospitality, facilities management, or estate operations. Previous experience working with VIP families, royal households, family offices, luxury hotels, or high-net-worth individuals is strongly preferred. Bachelor s degree in Hospitality Management, Business Administration, Facilities Management, or a related field is preferred. Strong leadership and staff management capabilities. Good understanding of household maintenance, hospitality standards, facilities operations, and vendor coordination. Ability to manage multiple departments and operational priorities simultaneously. Excellent organizational, communication, and problem-solving skills. High level of discretion, reliability, trustworthiness, and professionalism. Fluency in English is required; Arabic is an advantage.</p><p></p></section>

<p>The Spa &amp; Recreation Manager is responsible for the overall management and operation of spa, wellness, fitness, and recreational facilities, ensuring exceptional guest experience, financial performance, and full compliance with the hotel's Integrated Management System (IMS), including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health &amp; Safety Management).</p><p><strong>Spa &amp; Recreation Operation</strong></p><ul><li>Oversee daily operations of the spa, fitness center, pool, and recreational facilities</li><li>Ensure all services, treatments, and activities meet established quality, hygiene, and service standards</li><li>Develop, implement, and maintain standard operating procedures for all spa and recreation areas</li><li>Ensure facilities, equipment, and amenities are well maintained and operational at all times.</li></ul><p><strong>Guest Experience &amp; Quality Assurance</strong></p><ul><li>Ensure exceptional guest satisfaction by maintaining high service standards and handling guest feedback professionally</li><li>Resolve guest complaints promptly and effectively</li><li>Continuously innovate and improve spa and recreation offerings based on guest feedback and market trends.</li></ul><p><strong>Team Leadership and Training</strong></p><ul><li>Recruit, train, schedule, and supervise spa and recreation colleagues</li><li>Ensure all team members are trained in IMS, FSMS, health &amp; safety, and emergency procedures</li><li>Conduct performance evaluations and identify development needs</li><li>Promote a professional, motivated, and service-oriented work culture.</li></ul><p><strong>Financial Management &amp; Administration</strong></p><ul><li>Prepare and manage departmental budgets, forecasts, and reports</li><li>Monitor revenue, control costs, and maximize profitability</li><li>Oversee inventory management, supplier coordination, and stock control</li><li>Ensure accurate billing, cash handling, and administrative procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Spa &amp; Recreation Operation</p><ul><li>Oversee daily operations of the spa, fitness center, pool, and recreational facilities</li><li>Ensure all services, treatments, and activities meet established quality, hygiene, and service standards</li><li>Develop, implement, and maintain standard operating procedures for all spa and recreation areas</li><li>Ensure facilities, equipment, and amenities are well maintained and operational at all times.</li></ul><p>Guest Experience &amp; Quality Assurance</p><ul><li>Ensure exceptional guest satisfaction by maintaining high service standards and handling guest feedback professionally</li><li>Resolve guest complaints promptly and effectively</li><li>Continuously innovate and improve spa and recreation offerings based on guest feedback and market trends.</li></ul><p>Team Leadership and Training</p><ul><li>Recruit, train, schedule, and supervise spa and recreation colleagues</li><li>Ensure all team members are trained in IMS, FSMS, health &amp; safety, and emergency procedures</li><li>Conduct performance evaluations and identify development needs</li><li>Promote a professional, motivated, and service-oriented work culture.</li></ul><p>Financial Management &amp; Administration</p><ul><li>Prepare and manage departmental budgets, forecasts, and reports</li><li>Monitor revenue, control costs, and maximize profitability</li><li>Oversee inventory management, supplier coordination, and stock control</li><li>Ensure accurate billing, cash handling, and administrative procedures.</li></ul>

<p>Handle incoming catering, social, and wedding inquiries and convert them into confirmed business Proactively upsell menus, venues, AV, d cor, and added services to maximize total event revenue Identify and develop new business opportunities within Arabic-speaking markets and social segments Build strong relationships with wedding planners, social event planners, and key clients Negotiate contracts, pricing, and terms in line with hotel strategy and approvals Achieve individual and team revenue targets Conduct professional site inspections to convert business Create proposals and contracts in line with hotel standards Ensure all event payments, deposits, and guarantees are received as per finance policy Coordinate and manage social events and weddings, ensuring all client requirements are delivered with precision Support corporate events when assigned by management Act as the main point of contact for clients from contract to event day Coordinate menu tastings and support menu planning with clients and culinary team Assist clients in coordinating external vendors (florists, furniture, linen, entertainment, etc.) Prepare floor plans, seating plans, and event coordination materials Conduct site inspections and planning meetings leading up to events Meet and greet clients on the day of the event and oversee smooth execution Conduct proper event handovers to Banquet Operations for flawless delivery Proactively solve problems onsite to protect guest experience and revenue Gather client feedback and share insights with CCS leadership Attend BEO meetings and ensure full operational alignment across Banquets, Culinary, AV, Engineering, Security, and Front Office Ensure all event details are accurately entered and maintained in Delphi / Amadeus Prepare and distribute Daily Event Reports to relevant stakeholders Ensure BEOs, floor plans, and operational notes are complete, accurate, and issued on time Ensure smooth internal communication between all departments involved in event delivery File contracts, maintain organized digital and physical files, and ensure timely collection of signatures Maintain accurate client and event records in all systems Manage correspondence and CCS-related inquiries professionally and in a timely manner Compile event data for internal analysis and reporting Process business-related forms including refunds, complimentary forms, entertainment vouchers, and expense reports Ensure full compliance with hotel systems, policies, and procedures</p><p><strong>Desired Candidate Profile</strong></p><p>N/A</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure that the hotel s standards of cleanliness, hygiene, security and presentation are in maintained all assigned rooms. Perform cleaning duties in guest apartments in accordance with the status or the guest s stay. Inspect and clean all facilities, furniture and fixtures, and report any damage to the Housekeeping Supervisor, Executive Housekeeper or Housekeeping coordinator, for action and follow up. Attend to guests requests and queries courteously and promptly in the course of performing duties. Complete all information on the Allocation Sheet for all assigned rooms, marking status, linen replaced and special requests. Complete the Allocation sheet with the time commenced servicing the room, any running that is required, times that DND signs were placed on the door and record any maintanance issues. Report to the Housekeeping Supervisor any unusual incidents, complaints, unauthorised persons in rooms, missing or damaged hotel property, and lost and found items. Clean, tidy and vacuum the housekeeping pantries, ensure pantry doors are kept locked at all times and lights out when not in use. Stack all stocks neatly in the pantry. Sign out, sign in, and restock correctly the cleaning bucket. Maintain in good working order all equipment allocated for cleaning on a daily basis. Vacuum guest floor corridors as assigned and keep then clean throughout the day including dusting, spot marking and polishing. Maintain the vacuum cleaners in good working condition with each vacuum cleaner to be returned daily fully cleaned and in working order. All breakges to be reported to the Housekeeping Supervisor. Maintain maximum security of guest information on work sheets by keeping inside the guest room at all times and by not opening any room door for either guests or employees. Notify to the Housekeeping Coordinator all DND rooms by 14.00 hrs. every day. Report any lost Master Keys to the Housekeeping Supervisor immediately. Use the chemicals provided in accordance with the Material Data Sheets provided. Carry out any additional duties as requested by the Manager or Supervisor. Use and/or wear protective equipment where recommended.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To prepare, clean and maintain guest accommodation in accordance with hotel policies and procedures and service standards.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Every arrival tells a story. As a Hostess at MGallery, you are the first chapter of our guests memorable journey. Your warm smile, elegant presence, and passion for genuine hospitality create meaningful connections and unforgettable dining experiences. From breakfast to intimate dinners and special celebrations, you set the tone for moments that guests will treasure long after they leave. What s in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Access to learning and development programs through Accor Academies Opportunities for career growth within your property and across the global Accor network The chance to make a meaningful impact through our Corporate Social Responsibility initiatives, including Planet 21 What you will be doing: Create memorable first impressions by welcoming guests with warmth, elegance, and genuine care Manage reservations and seating arrangements seamlessly to ensure a personalized and smooth dining experience. Escort guests to their tables and share the unique stories and experiences that make MGallery special. Anticipate guest preferences and handle special requests with grace and attention to detail. Collaborate closely with the restaurant and culinary teams to deliver exceptional service during breakfast, la carte dining, banquets, and bespoke events. Maintain a refined and inviting reception area that reflects the MGallery spirit and brand standards. Handle guest inquiries and feedback professionally, transforming every interaction into a memorable moment Uphold the highest standards of grooming, hygiene, and hospitality excellence Embrace curiosity and continuously develop your skills to create meaningful and personalized experiences for every guest.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Clear understanding of HACCP standards and food safety regulations Basic knowledge of food and beverage operations Passion for delivering warm, personalized, and memorable guest experiences Professional, friendly, and well-groomed with a positive attitude Strong communication skills and the ability to build genuine connections with guests and colleagues Excellent attention to detail and organizational skills Team player with the ability to thrive in a fast-paced environment Basic knowledge of food hygiene and safe handling practices Ability to remain on your feet for extended periods and work flexible schedules A passion for luxury hospitality and creating meaningful moments that reflect the MGallery spirit</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional guest experiences from arrival to departure. The ideal candidate will have strong communication skills, a guest-focused attitude, and the ability to handle multiple tasks while maintaining high service standards.</p><p>Welcome guests with a warm, professional greeting and assist with check-in and check-out procedures. Handle room assignments, key issuance, and update guest preferences accurately in the PMS. Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay. Coordinate with Housekeeping and Engineering to ensure room readiness, maintenance follow-ups, and guest requests are completed promptly. Upsell room categories and promote hotel services to maximize revenue. Manage incoming calls, messages, and guest requests in a timely and courteous manner. Coordinate with Concierge, Reservations, and other hotel departments to ensure smooth operations. Provide accurate information regarding hotel facilities, dining options, transportation, and nearby attractions. Handle guest feedback and concerns professionally, offering solutions or escalating issues to the Duty Manager when necessary. Follow up with guests on special requests, complaints, and service recovery actions. Process guest payments, room charges, deposits, and refunds accurately. Maintain proper documentation, reports, and shift handover notes. Ensure the lobby and front desk area remain clean, organized, and presentable at all times. Adhere to hotel security, safety, and confidentiality protocols. Verify guest identification, maintain visitor logs, and follow standard front-office procedures. Follow brand standards and service guidelines at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Guest Service Agent, Front Desk Agent, or in a hotel customer service role.</li><li>Strong communication and interpersonal skills with a guest-first attitude.</li><li>Proficiency in hotel PMS (e.g., Opera/Fidelio) is highly preferred.</li><li>Good computer skills; proficiency in Microsoft Office applications.</li><li>Fluency in English; Arabic or other languages are an advantage.</li><li>Ability to multitask, stay calm under pressure, and work in a fast-paced hotel environment.</li><li>Professional appearance, grooming, and positive attitude.</li><li>Strong problem-solving skills and attention to detail.</li><li>High school diploma or equivalent; hospitality-related qualifications are preferred.</li><li>Willingness to work shifts, weekends, and public holidays.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervise and coordinate the daily activities of Housekeeping Attendants and assign work schedules effectively. Issue room keys, cleaning supplies, and equipment to Housekeeping Attendants while ensuring proper control procedures are followed. Attend daily operational briefings and communicate priorities, VIP arrivals, special requests, and operational updates to the team. Monitor room status, including VIP arrivals, Do Not Disturb (DND), Sleep-Out, Double-Locked, and vacant rooms, ensuring appropriate follow-up actions. Verify room check-outs before releasing rooms as vacant in the system. Respond promptly to guest requests and ensure service recovery whenever required. Inspect guest rooms, corridors, public areas, service pantries, and stairwells to ensure they meet brand cleanliness, safety, and presentation standards. Ensure all guest room amenities, linen, and supplies are replenished according to hotel standards. Identify and report maintenance defects, safety hazards, and repair requirements immediately, ensuring timely follow-up. Supervise the cleanliness and maintenance of housekeeping equipment, machines, trolleys, and storage areas. Conduct regular quality inspections using departmental checklists and implement corrective actions where necessary. Assist in inventory control and ensure proper handling and storage of housekeeping supplies, chemicals, linen, and equipment. Ensure safe chemical handling practices and compliance with housekeeping cleaning procedures and health &amp; safety regulations. Complete required operational reports, including Lost &amp; Found documentation, maintenance reports, and room inspection records. Train, coach, and mentor Housekeeping Attendants on cleaning techniques, service standards, safety procedures, and departmental policies. Monitor team performance, provide constructive feedback, and support continuous improvement initiatives. Foster effective communication and collaboration with Front Office, Engineering, Laundry, Food &amp; Beverage, and other hotel departments. Maintain high standards of guest satisfaction by resolving housekeeping-related concerns efficiently and professionally. Support the Housekeeping Manager and Assistant Housekeeping Manager with additional operational duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years in the same position in a 4/5 star hotel. Good command of English Language. (Written &amp; Spoken) Physically fit. (Ability to stand, walk, bend, kneel, and lift for extended periods.) Good communication and interpersonal skills. Strong attention to detail. Ability to work efficiently and independently.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Waiter will carry out all required operational tasks and duties in the outlet under the guidance of the respective managers and supervisors, with the overall objective to serve food in a timely manner and delight and satisfy each and every guest.</p><p><strong>General:</strong> It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. To carry out any additional duties requested by management, related to hotel operational activities.</p><p><strong>Departmental:</strong> Have a good understanding of the outlet s concept and food and beverage offerings and be able to verbally explain those to guests. Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment. Be able to operate the required steps on the point of sales system in order to process food and beverage orders. Be able to deliver service by understanding the guest requirements. Carry out all tasks in a friendly, courteous and efficient manner. Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue. Be able to process MOHG Gift cards and other non-cash methods of payment. Perform any tasks relating to billing according to hotel standards and cashiering policies. Ensure all dishes are presented in compliance with hotel standards and food &amp; beverage specifications. Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned. Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly. Ensure product knowledge is up to date. Support as required other outlets as assigned by the restaurant manager. Any other reasonable tasks as assigned by the restaurant manager.</p><p><strong>Colleague Relations:</strong> Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.</p><p><strong>Guest Relations:</strong> Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Have a natural, warm smile and a friendly and passionate approach towards guests. Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions. Report guest s preference to superiors and act upon them whenever known.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferable Mandarin/Chinese Speaker</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Palace Manager / Private Residence Manager <ul> <li><span>Posting Date</span>: 07/07/2026</li> <li><span>Ref</span>: QTR-July</li> <li><span>Position</span>: Palace Manager / Private Residence Manager</li> <li> </li><li><span>Location</span>: Qatar</li> <li><span>City</span>: Doha</li> <li> </li><li><span>Sector</span>: Facilities Management </li> <li><span>Years of Experience</span> Minimum 7–10 years of relevant experience in private household management</li> <li> </li><li><span>Qualification</span>: Bachelor’s Degree or equivalent qualification is preferred</li> <li><span>Salary</span>: High Market Rate</li> <li><span>Workdays</span>: 6</li> <li> </li><li><span>Description</span>: Description: Our client is a confidential VIP private residence based in Doha, Qatar, seeking an experienced and highly organized Palace Manager / Private Residence Manager to oversee the full day-to-day operations of a large private household. The role requires a discreet, service-oriented, and hands-on professional capable of ensuring the smooth operation of all household, hospitality, maintenance, staff, family support, transportation, and administrative functions. The successful candidate will have strong experience managing private residences, VIP households, luxury hospitality operations, estate operations, or high-standard facilities environments. The role requires exceptional attention to detail, confidentiality, leadership, and the ability to coordinate multiple teams and service providers while maintaining the highest standards of comfort, efficiency, and professionalism. Position Summary The Palace Manager / Private Residence Manager will be responsible for overseeing the complete operations of the private residence and ensuring that all household functions are managed efficiently and according to the standards expected within a VIP environment. The successful candidate will supervise household staff, coordinate hospitality and private events, oversee maintenance and facilities, manage vendors and service providers, monitor household expenses and contracts, and ensure effective coordination of family-related requirements. The role requires a mature, proactive, and highly reliable professional who can manage both people and operations, anticipate operational needs, resolve issues before they escalate, and maintain complete confidentiality regarding the family, residence, guests, and private matters. Core Responsibilities <ol> <li>Household Operations Management</li> </ol> <ul> <li>Oversee the daily operations of the private residence and ensure all household functions run smoothly.</li> <li>Maintain the highest standards of cleanliness, organization, service, and presentation throughout the residence.</li> <li>Ensure household routines, schedules, and service standards are consistently followed.</li> <li>Serve as the main point of coordination between the principals, household staff, vendors, and external service providers.</li> </ul> <ol> <li>Hospitality, Kitchen &amp; Private Events</li> </ol> <ul> <li>Supervise kitchen operations, chefs, service staff, and food preparation standards.</li> <li>Coordinate meals, hospitality arrangements, family gatherings, formal hosting, and private events.</li> <li>Ensure professional and discreet preparation for guests, receptions, and special occasions.</li> <li>Monitor food supplies, kitchen inventory, menus, hygiene standards, and service quality.</li> </ul> <ol> <li>Household Staff Management</li> </ol> <ul> <li>Manage and supervise domestic workers, cleaners, chefs, drivers, gardeners, nannies, and other household support staff.</li> <li>Organize staff schedules, duties, attendance, performance, and daily assignments.</li> <li>Maintain effective communication, discipline, coordination, and professional conduct among household staff.</li> <li>Support recruitment, onboarding, training, and performance follow-up when required.</li> </ul> <ol> <li>Family &amp; Children Support Coordination</li> </ol> <ul> <li>Coordinate with nannies, tutors, teachers, and education-related service providers.</li> <li>Ensure children’s schedules, lessons, activities, and support arrangements are properly organized.</li> <li>Maintain effective coordination between household staff and family-related requirements.</li> </ul> <ol> <li>Maintenance &amp; Facilities Management</li> </ol> <ul> <li>Oversee mechanical, electrical, plumbing, HVAC, and general maintenance requirements.</li> <li>Ensure preventive and corrective maintenance activities are completed on time.</li> <li>Coordinate with technicians, contractors, suppliers, and maintenance companies.</li> <li>Monitor the condition of household systems, equipment, appliances, and facilities.</li> <li>Ensure the residence remains safe, functional, and maintained to the highest standards.</li> </ul> <ol> <li>Garden &amp; Outdoor Areas</li> </ol> <ul> <li>Supervise landscaping, irrigation, garden maintenance, and outdoor facilities.</li> <li>Ensure all external areas remain clean, organized, healthy, and presentable.</li> <li>Coordinate with gardeners and landscaping contractors to maintain required standards.</li> </ul> <ol> <li>Vehicles &amp; Transportation</li> </ol> <ul> <li>Oversee the servicing, maintenance, cleaning, registration, and readiness of family vehicles.</li> <li>Coordinate with drivers, workshops, dealerships, and insurance providers.</li> <li>Ensure vehicles remain safe, clean, properly maintained, and available according to the family’s requirements.</li> </ul> <ol> <li>Administration, Expenses &amp; Vendor Management</li> </ol> <ul> <li>Monitor household bills, utilities, subscriptions, service contracts, and payments.</li> <li>Maintain accurate records of household expenses, maintenance works, vendor agreements, and service schedules.</li> <li>Manage relationships with suppliers, contractors, and external service providers.</li> <li>Obtain quotations, compare providers, and monitor service quality and cost efficiency.</li> </ul> <ol> <li>Confidentiality &amp; VIP Service Standards</li> </ol> <ul> <li>Maintain complete confidentiality regarding the family, residence, guests, staff, and private matters.</li> <li>Handle all responsibilities with discretion, professionalism, and cultural sensitivity.</li> <li>Ensure household operations consistently reflect the service standards expected within a VIP private residence.</li> </ul> Qualifications &amp; Experience <ul> <li>Minimum 7–10 years of relevant experience in private household management, palace management, luxury hospitality, facilities management, or estate operations.</li> <li>Previous experience working with VIP families, royal households, family offices, luxury hotels, or high-net-worth individuals is strongly preferred.</li> <li>Bachelor’s degree in Hospitality Management, Business Administration, Facilities Management, or a related field is preferred.</li> <li>Strong leadership and staff management capabilities.</li> <li>Good understanding of household maintenance, hospitality standards, facilities operations, and vendor coordination.</li> <li>Ability to manage multiple departments and operational priorities simultaneously.</li> <li>Excellent organizational, communication, and problem-solving skills.</li> <li>High level of discretion, reliability, trustworthiness, and professionalism.</li> <li>Fluency in English is required; Arabic is an advantage.</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<p>Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests v a Glowing, telephone, e-mail, or in person within the day from the query being received. Ensures that guest and company profiles are updated accurately, correctly and timely in PMS. Notes and follows up on guest preferences and special requests and alerts or trace to respective department is being addressed. Maintains complete knowledge of the Hotel &amp; its services (F&amp;B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Is fully conversant with accommodation features: lay-out, room type, location d cor, in room facilities and equipment. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Fills in each guest profile in Opera PMS with these comments for future stays. Maintains a thorough knowledge of the city to assist guest whenever is required (Restaurants, tourist sites etc) during the pre-calling/ pre-arrival email activity. Pre-calls all transient arriving guests in accordance with pre-calling SOP. Assemble TOP VIPs guest s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests birthdays and sends birthday online cards. Prepares the necessary information, reports, and monitors their activities throughout the day. Updates guests preference and relevant information in Opera Extend all efforts to collect guests email address, telephone number and address prior guest s arrivals. Pre research guest s profiles, status and required information in order to personalize their stay. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Escort Arriving Guests to their room and conduct rooming as per RD-FO-SOP-011. Ensures that all the departments follow the information provided in traces; guest profile notes and emails are executed. Organizes the execution of the special preferences and amenities to all guests in a timely manner. Ensures that all pertinent information is provided to (future) guests and associates. Ensures that all communication with (future) guests and associates is complete, accurate, engaging and positive. Maintains confidentiality of all guest information. Attends daily briefing and communicates all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest complaints and how they were solved. Attends designated meetings. Ensures and emphasizes prompt solutions and reporting of any guest concerns and challenges during the shift. Ensures that any challenges (Guest concerns or associate concerns) are communicated or escalated. Performs all tasks as detailed in daily task list. Maintains cleanliness and tidiness of work area at all times. Participates in related project teams. Positively impacts on the hotel revenue by up-selling techniques and pre-calling arrival activities for guests. 100% compliance with all mandatory training. Update the information of VIP arrivals for the next day and prepare the weekly one. To be sent daily around or before noon. Update Rosewood Daily report. Send the amenities catalogues to the guest according to the requests. Ensures each special program is highlighted and recognized. (SAG, Amex, Elite, Expedia, etc.) Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score. Collect preferences daily and enter into our guest profiles.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>The Bar Supervisor / Senior Mixologist is responsible for overseeing the daily operations of the bar while delivering exceptional beverage experiences to guests. This role combines hands on mixology expertise with supervisory responsibilities, ensuring service excellence, beverage quality, operational efficiency and compliance with hotel standards. The successful candidate will lead the bar team by example, create innovative beverage offerings, maintain inventory and cost controls, and contribute to achieving departmental revenue and guest satisfaction targets.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Operational Management</p><ul><li>Supervise the daily operations of the bar and ensure smooth service during all shifts.</li><li>Ensure all beverage service standards are consistently maintained.</li><li>Monitor opening and closing procedures and ensure compliance with hotel policies.</li><li>Support the Bar Manager in achieving departmental objectives and revenue goals.</li><li>Maintain cleanliness, organization and presentation of the bar at all times.</li></ul><p>Guest Experience</p><ul><li>Deliver exceptional and personalized guest service.</li><li>Handle guest requests, concerns and complaints professionally and promptly.</li><li>Build strong relationships with repeat and VIP guests.</li><li>Ensure every guest receives high quality beverage service in line with brand standards.</li></ul><p>Mixology &amp; Beverage Development</p><ul><li>Design and develop signature cocktails and seasonal beverage menus.</li><li>Maintain consistency in drink preparation, presentation and quality.</li><li>Stay informed on current beverage trends and introduce innovative concepts.</li><li>Possess expert knowledge of spirits, wines, beers, cocktails and non-alcoholic beverages.</li><li>Ensure proper preparation, pouring, mixing and garnishing techniques.</li></ul><p>Team Leadership</p><ul><li>Supervise, coach and motivate bartenders and bar staff.</li><li>Conduct regular training sessions on beverage knowledge, service techniques and brand standards.</li><li>Lead daily shift briefings.</li><li>Foster teamwork and maintain a positive working environment.</li></ul><p>Inventory &amp; Cost Control</p><ul><li>Monitor beverage inventory and stock levels.</li><li>Assist with purchasing, stock requisitions and monthly inventory.</li><li>Control beverage costs, minimize wastage and ensure accurate product usage.</li><li>Ensure proper storage and rotation of all beverage products.</li></ul><p>Health, Safety &amp; Compliance</p><ul><li>Ensure compliance with food safety, hygiene, HACCP,and responsible alcohol service regulations.</li><li>Maintain a safe working environment for guests and colleagues.</li><li>Follow hotel emergency procedures and health &amp; safety policies.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or certification in Hospitality, Food &amp; Beverage, Mixology or a related field is preferred. Minimum 3 5 years of experience in a economy, luxury hotel, upscale restaurant or premium bar environment. Previous supervisory experience is an advantage. Strong knowledge of cocktails, wines, spirits, beers and beverage trends. Excellent communication, leadership and interpersonal skills. Strong organizational, problem-solving and time management abilities. Ability to work flexible shifts, including evenings, weekends and public holidays. Proficiency in English; additional languages are an advantage.</p>

<p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Doorman and build your career with us.</p><p>Opens the main door of the hotel and ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction. Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage. Assure that every luggage is covered with a baggage claim tag. Parking of guests and visitors vehicles in the designated hotel parking area. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Report any unusual occurrences or requests to the Concierge desk. Be aware of the hotel accident Prevention Policies. Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area. Check Hotel situation, occupancy, functions, groups, VIPs. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations. Maintain continuous contact with hotel guest to ensure that any problem or complain are handled efficiently and courteously. Review and update Logbook. Be Smart, well groomed and maintain a friendly and cheerful disposition all the times. Oversee the day to day operations. Assist guests with their luggage. Report regularly on happening to Asst. FO/ FOM. Aware of fire &amp; first aid procedure Handle guest complaints and report to manager Be fully aware of the Talk of the Walk for the day. Proper grooming at all times. Attend training classes as per schedule. Show fullest cooperation and respect within the team and other departments Is aware of the daily activities and has product knowledge of all the hotel facilities.</p><p><strong>Desired Candidate Profile</strong></p><p>Outgoing personality with a positive mindset</p><p>Polished and professional appearance</p><p>Excellent communication skills in English</p><p>High school diploma or equivalent</p><p>Ability to stand for extended periods and lift heavy luggage</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <div>Job Description</div> <br> <p>We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional guest experiences from arrival to departure. The ideal candidate will have strong communication skills, a guest-focused attitude, and the ability to handle multiple tasks while maintaining high service standards.</p> <ul> <li>Welcome guests with a warm, professional greeting and assist with check-in and check-out procedures.</li> <li>Handle room assignments, key issuance, and update guest preferences accurately in the PMS.</li> <li>Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay.</li> <li>Coordinate with Housekeeping and Engineering to ensure room readiness, maintenance follow-ups, and guest requests are completed promptly.</li> <li>Upsell room categories and promote hotel services to maximize revenue.</li> <li>Manage incoming calls, messages, and guest requests in a timely and courteous manner.</li> <li>Coordinate with Concierge, Reservations, and other hotel departments to ensure smooth operations.</li> <li>Provide accurate information regarding hotel facilities, dining options, transportation, and nearby attractions.</li> <li>Handle guest feedback and concerns professionally, offering solutions or escalating issues to the Duty Manager when necessary.</li> <li>Follow up with guests on special requests, complaints, and service recovery actions.</li> <li>Process guest payments, room charges, deposits, and refunds accurately.</li> <li>Maintain proper documentation, reports, and shift handover notes.</li> <li>Ensure the lobby and front desk area remain clean, organized, and presentable at all times.</li> <li>Adhere to hotel security, safety, and confidentiality protocols.</li> <li>Verify guest identification, maintain visitor logs, and follow standard front-office procedures.</li> <li>Follow brand standards and service guidelines at all times.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Previous experience as a Guest Service Agent, Front Desk Agent, or in a hotel customer service role.</li> <li>Strong communication and interpersonal skills with a guest-first attitude.</li> <li>Proficiency in hotel PMS (e.g., Opera/Fidelio) is highly preferred.</li> <li>Good computer skills; proficiency in Microsoft Office applications.</li> <li>Fluency in English; Arabic or other languages are an advantage.</li> <li>Ability to multitask, stay calm under pressure, and work in a fast-paced hotel environment.</li> <li>Professional appearance, grooming, and positive attitude.</li> <li>Strong problem-solving skills and attention to detail.</li> <li>High school diploma or equivalent; hospitality-related qualifications are preferred.</li> <li>Willingness to work shifts, weekends, and public holidays.</li> </ul> <br> <div><br></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Key Responsibilities:</span></p><ul><li>Supervise the day-to-day operations of the Employee Dining Restaurant, ensuring smooth, efficient, and professional service</li><li>Lead, coach, and motivate the Employee Dining team to deliver a positive and welcoming dining experience for all Heartists</li><li>Monitor food presentation, quality, freshness, and portion control to ensure consistency and adherence to brand standards</li><li>Coordinate closely with the Culinary team to ensure timely replenishment of food items and effective menu execution</li><li>Ensure the dining area, buffet stations, service areas, and equipment are maintained in a clean, organized, and hygienic condition at all times</li><li>Enforce compliance with HACCP, food safety, sanitation, and health and safety regulations</li><li>Conduct regular inspections to ensure operational standards and cleanliness are consistently maintained</li><li>Prepare duty rosters, manage daily staffing requirements, and monitor attendance to ensure adequate coverage</li><li>Train, mentor, and evaluate team members, supporting their development through ongoing coaching and performance feedback</li><li>Monitor inventory of operating supplies, equipment, and disposables, and coordinate replenishment as required</li><li>Assist in controlling departmental costs by minimizing waste and promoting efficient use of resources</li><li>Address Heartist feedback, requests, and concerns promptly and professionally to enhance colleague satisfaction</li><li>Maintain accurate operational records, including temperature logs, cleaning schedules, and other compliance documentation</li><li>Support the planning and execution of themed dining events, seasonal promotions, and colleague engagement activities</li><li>Collaborate with the People &amp; Culture, Culinary, and Engineering teams to ensure the Heartist Dining Restaurant operates efficiently and provides an exceptional colleague experience</li><li>Perform any other duties assigned by management in support of departmental and hotel operations</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or degree in Hospitality Management, Food &amp; Beverage Management, or a related field preferred</li><li>Minimum of 2 3 years of supervisory experience in Food &amp; Beverage operations, preferably in employee dining, staff cafeteria, or restaurant operations within a luxury hotel</li><li>Strong leadership and team management skills with the ability to motivate and develop colleagues</li><li>Sound knowledge of food safety, HACCP, hygiene, and sanitation standards</li><li>Excellent organizational and time management skills with the ability to manage multiple priorities</li><li>Strong communication and interpersonal skills with a guest- and colleague-focused approach</li><li>Proficient in Microsoft Office applications and familiar with point-of-sale (POS) systems</li><li>Ability to work flexible shifts, including weekends and public holidays, as required</li><li>Strong problem-solving skills with the ability to make sound operational decisions</li><li>Fluency in English is required; additional languages are an asset</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p></p></section>