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<p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Doorman and build your career with us.</p><p>Opens the main door of the hotel and ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction. Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage. Assure that every luggage is covered with a baggage claim tag. Parking of guests and visitors vehicles in the designated hotel parking area. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Report any unusual occurrences or requests to the Concierge desk. Be aware of the hotel accident Prevention Policies. Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area. Check Hotel situation, occupancy, functions, groups, VIPs. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations. Maintain continuous contact with hotel guest to ensure that any problem or complain are handled efficiently and courteously. Review and update Logbook. Be Smart, well groomed and maintain a friendly and cheerful disposition all the times. Oversee the day to day operations. Assist guests with their luggage. Report regularly on happening to Asst. FO/ FOM. Aware of fire &amp; first aid procedure Handle guest complaints and report to manager Be fully aware of the Talk of the Walk for the day. Proper grooming at all times. Attend training classes as per schedule. Show fullest cooperation and respect within the team and other departments Is aware of the daily activities and has product knowledge of all the hotel facilities.</p><p><strong>Desired Candidate Profile</strong></p><p>Outgoing personality with a positive mindset</p><p>Polished and professional appearance</p><p>Excellent communication skills in English</p><p>High school diploma or equivalent</p><p>Ability to stand for extended periods and lift heavy luggage</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as&nbsp;Doorman and build your career with us.</p><br><br>Job Description<br><br><ul><li>Opens the main door of the hotel and ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction.</li><li>Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.</li><li>Assure that every luggage is covered with a baggage claim tag.</li><li>Parking of guests and visitors vehicles in the designated hotel parking area.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Report any unusual occurrences or requests to the Concierge desk.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handled efficiently and courteously.</li><li>Review and update Logbook.</li><li>Be Smart, well groomed and maintain a friendly and cheerful disposition all the times.</li><li>Oversee the day to day operations.</li><li>Assist guests with their luggage.</li><li>Report regularly on happening to Asst. FO/ FOM.</li><li>Aware of fire &amp; first aid procedure</li><li>Handle guest complaints and report to manager</li><li>Be fully aware of the Talk of the Walk for the day.</li><li>Proper grooming at all times.</li><li>Attend training classes as per schedule.</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Is aware of the daily activities and has product knowledge of all the hotel facilities.</li></ul><br>Qualifications<br><br><ul><li>Outgoing personality with a positive mindset&nbsp;</li><li>Polished and professional appearance&nbsp;</li><li>Excellent communication skills in English&nbsp;</li><li>High school diploma or equivalent&nbsp;</li><li>Ability to stand for extended periods and lift heavy luggage&nbsp;</li></ul><br>Additional Information<br><br><p>Under the guidance and supervision of the Concierge and / or the Chief Concierge and within the limits of the established Rixos Hotel the Palm policies and procedures, his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.</p><br> </div>

<p>Opens the main door of the hotel and ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction. Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage. Assure that every luggage is covered with a baggage claim tag. Parking of guests and visitors vehicles in the designated hotel parking area. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Report any unusual occurrences or requests to the Concierge desk. Be aware of the hotel accident Prevention Policies. Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area. Check Hotel situation, occupancy, functions, groups, VIPs. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations. Maintain continuous contact with hotel guest to ensure that any problem or complain are handled efficiently and courteously. Review and update Logbook. Be Smart, well groomed and maintain a friendly and cheerful disposition all the times. Oversee the day to day operations. Assist guests with their luggage. Report regularly on happening to Asst. FO/ FOM. Aware of fire &amp; first aid procedure Handle guest complaints and report to manager Be fully aware of the Talk of the Walk for the day. Proper grooming at all times. Attend training classes as per schedule. Show fullest cooperation and respect within the team and other departments Is aware of the daily activities and has product knowledge of all the hotel facilities.</p><p><strong>Desired Candidate Profile</strong></p><p>Outgoing personality with a positive mindset Polished and professional appearance Excellent communication skills in English High school diploma or equivalent Ability to stand for extended periods and lift heavy luggage</p>

Responsibilities<br><br>As Personal Concierge, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Personal Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<br><br> Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Assign and follow up on amenities process Serve as a point of contact for long-stay Guests of 6 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Lead and mentor a team of concierges, ensuring exceptional service delivery and fostering a positive work environment.</li><li>Oversee daily operations of the concierge desk, including managing guest requests, reservations, and special arrangements with precision.</li><li>Develop and implement innovative service strategies to anticipate guest needs and exceed expectations, enhancing the overall guest experience.</li><li>Act as the primary point of contact for escalated guest issues, resolving them efficiently and professionally to maintain high satisfaction levels.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>•Diploma or higher</p><p>•5+ years’ experience in Gulf countries</p></li></ul><p></p></section>

Mandarin Oriental, Doha is looking for a Concierge to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.<br><br>As Concierge, you will be responsible for the following duties:<br><br>Create focused conversations with guests which identify their personal preferences. Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success. Provide clear directions for all guests travelling outside of the hotel. Respond to all guests’ needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate. Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests. Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges. Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities. Assists guests in the confirming or booking of airline flights.<br><br>As Concierge, We Expect From You<br><br>Minimum 2 year of experience working in a 5-star hotel environment. A minimum of 1 years of Concierge/ Guest Relations/ Front Office experience Ability to understand guest needs and expectations and to deliver superior customer service. Perform job with attention to details and the ability to organize and handle multiple tasks effectively Previous experience working in the Middle East is an advantage.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Concierge to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.<br><br>As Concierge, you will be responsible for the following duties:<br><br>Create focused conversations with guests which identify their personal preferences. Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success. Provide clear directions for all guests travelling outside of the hotel. Respond to all guests’ needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate. Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests. Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges. Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities. Assists guests in the confirming or booking of airline flights.<br><br>As Concierge, We Expect From You<br><br>Minimum 2 year of experience working in a 5-star hotel environment. A minimum of 1 years of Concierge/ Guest Relations/ Front Office experience Ability to understand guest needs and expectations and to deliver superior customer service. Perform job with attention to details and the ability to organize and handle multiple tasks effectively Previous experience working in the Middle East is an advantage.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a passionate and service-oriented Concierge Agent to join one of Doha’s most dynamic hospitality destinations. This role is ideal for an enthusiastic hospitality professional who enjoys creating memorable guest experiences and delivering personalized service with warmth, efficiency, and attention to detail.<br><br>As part of the Front Office team at The Ned Doha, you will be the first point of contact for many of our guests, providing expert assistance, local recommendations, transportation arrangements, and personalized services. You will play a key role in ensuring every guest enjoys a seamless and exceptional stay while reflecting the highest standards of luxury hospitality.<br><br>What You’ll Be Doing:<br><br>Welcome guests with a warm, professional, and engaging approach, anticipating their needs and exceeding expectations Provide information about hotel facilities, services, events, and local attractions Arrange transportation, restaurant reservations, sightseeing tours, and other guest requests Follow up on guest requests to ensure timely completion and complete satisfaction Respond promptly and professionally to phone calls, emails, and guest inquiries Coordinate arrival and departure arrangements, including airport transfers and transportation services Ensure baggage handling procedures are followed, including proper tagging, tracking, and documentation Assist with guest correspondence, messages, parcels, mail, and luggage deliveries in accordance with hotel standards Support Front Office, Bell Desk, and Valet operations when required Maintain accurate records of guest requests and concierge services Stay informed about local events, attractions, restaurants, and entertainment options to provide tailored recommendations Handle guest concerns and complaints professionally, taking ownership to achieve satisfactory resolutions Monitor guest feedback and identify opportunities to enhance service delivery Maintain cleanliness, organization, and presentation of the Concierge Desk and lobby areas Ensure guest privacy, confidentiality, safety, and security are upheld at all times Conduct thorough shift handovers to ensure seamless communication and continuity of service<br><br>About You:<br><br>Previous experience in a Concierge, Guest Relations, Front Office, or similar hospitality role is preferred Excellent communication and interpersonal skills with a genuine passion for guest service Strong knowledge of local attractions, transportation services, restaurants, and leisure activities Ability to multitask and remain organized in a fast-paced environment Strong problem-solving skills and the ability to anticipate guest needs Professional appearance and commitment to luxury hospitality standards Proficient in Microsoft Office and hotel management systems Ability to handle confidential information with discretion and professionalism A positive, proactive, and team-oriented attitude Flexible to work shifts, weekends, and public holidays as required<br><br>What’s In It for You?<br><br>Tax-free salary of QAR 24,000 per year21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Concierge Agent!<br><br>#Concierge Agent #The Ned Doha

Organization- Park Hyatt Doha<br><br>Summary<br><br>Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer – Concierge to join our Front Office team.<br><br>In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.<br><br>Qualifications<br><br> Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred. Proficiency in using property management and guest service systems (e.g., Opera, Hot SOS). Exceptional communication and interpersonal skills. Strong local knowledge of Doha’s dining, entertainment, and cultural scene. Ability to multitask and remain calm under pressure. Fluency in English is required; additional language skills (Arabic or others) are a strong advantage. <br><br>If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.<br><br>Apply today and start your journey with us!<br><br>_______________________________________________<br><br>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Organization- Park Hyatt Doha<br><br>Summary<br><br>Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer – Concierge to join our Front Office team.<br><br>In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.<br><br>Qualifications<br><br> Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred. Proficiency in using property management and guest service systems (e.g., Opera, Hot SOS). Exceptional communication and interpersonal skills. Strong local knowledge of Doha’s dining, entertainment, and cultural scene. Ability to multitask and remain calm under pressure. Fluency in English is required; additional language skills (Arabic or others) are a strong advantage. <br><br>If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.<br><br>Apply today and start your journey with us!<br><br>_______________________________________________<br><br>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Organization- Park Hyatt Doha<br><br>Summary<br><br>Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer – Concierge to join our Front Office team.<br><br>In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.<br><br>Qualifications<br><br> Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred. Proficiency in using property management and guest service systems (e.g., Opera, Hot SOS). Exceptional communication and interpersonal skills. Strong local knowledge of Doha’s dining, entertainment, and cultural scene. Ability to multitask and remain calm under pressure. Fluency in English is required; additional language skills (Arabic or others) are a strong advantage. <br><br>If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.<br><br>Apply today and start your journey with us!<br><br>_______________________________________________<br><br>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>As an Assistant Concierge Manager with us, your role is to execute the Service Promise to our Guests through the proper training provided and the Brands' Service Essentials. In order to deliver on this promise, it all starts with the right attitude and a smile. Your role is to make what seems to be impossible and unusual happen!<br><br> Overlook the daily operations of the whole Concierge department. Coach, lead, guide and direct the efforts of the team of Concierge Agents. Approve and adjust schedules as required based on business volume forecasts. Provide feedback, seizes training and coaching opportunities with Colleagues. Support training initiatives and provides a training role as required. Ensure everyone in the team is knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests. Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen. Maintain a network of service providers for the efficient conduct in coordinating guest requirements. Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests. Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel. Respond to queries positively. Follow through all endorsements at the concierge and ensure completion. Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently. Be transparent and responsible on matters involving finances. Maintain absolute integrity and trustworthiness in the team. Adhere to the established financial guidelines and control all costs. Manage the daily documentation/recording of bills particularly filing of receipts. Manage all activities relating to Concierge and ensure that all transactions are performed in the best interest of the company. Monitor responsible use of all available systems and equipment in the hotel. Promotes and follows a safe work environment. Promotes and leads a service driven, results driven work environment. Follows departmental SOP's (Standard Operating Procedures) including all safety policies Promote all hotel services, offers and facilities and their operating hours. Other duties as assigned.<br><br>Qualifications<br><br> Passion for guest service Excellent written and verbal communication, interpersonal and leadership skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Strong interpersonal and problem solving abilities. Highly responsible & reliable. Fluency in English, secondary language preferred. Member of Les Clefs D'Or. Minimum of 1 year previous proven Supervisory position or equivalent in a customer service industry. Must have the ability to handle a multitude of tasks and Guest requests. Computer proficiency in a Windows environment (Word, Excel, Power Point). Ability to work cohesively with fellow colleagues as part of a team. Ability to focus attention on guest needs, remaining calm and courteous at all times.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer – Concierge to join our Front Office team.</span></p><br><p><span>In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.</span></p><br><br><b>Qualifications:</b><br><ul><li><span>Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred.</span></li><li><span>Proficiency in using property management and guest service systems (e.g., Opera, HotSOS).</span></li><li><span>Exceptional communication and interpersonal skills.</span></li><li><span>Strong local knowledge of Doha’s dining, entertainment, and cultural scene.</span></li><li><span>Ability to multitask and remain calm under pressure.</span></li><li><span>Fluency in English is required; additional language skills (Arabic or others) are a strong advantage.</span></li></ul><p><span>If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.</span></p><br><p><span>Apply today and start your journey with us!</span><br>_______________________________________________<br><i>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</i></p><br> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Personal Concierge Supervisor, you’re not just overseeing the daily operations of the concierge desk – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Leadership & Team Management Supervise, guide, and support the Personal Concierge team to ensure consistent delivery of exceptional service. Conduct daily briefings, assign tasks, and monitor team performance. Coach, mentor, and develop team members to enhance skills and service standards. Participate in recruitment, onboarding, and performance evaluations. Foster a positive and collaborative team environment aligned with Waldorf Astoria culture.<br>Guest Experience & Service Excellence<br><br>Ensure all guests receive highly personalized, anticipatory service throughout their stay. Handle VIP guests, high-profile arrivals, and special requests with utmost professionalism and discretion. Proactively engage with guests to understand preferences and create memorable experiences. Monitor guest feedback and implement improvements to enhance satisfaction.<br><br>Operational Oversight<br><br>Oversee daily operations of the Personal Concierge desk to ensure efficiency and service consistency. Ensure all guest requests are accurately recorded, tracked, and fulfilled in a timely manner. Maintain guest profiles, preferences, and historical data for personalized service delivery. Ensure adherence to Waldorf Astoria standards, Hilton brand guidelines, and Forbes Travel Guide expectations.<br><br>Coordination & Communication<br><br>Liaise closely with Housekeeping, Food & Beverages, Spa, Engineering, Security, and other departments to ensure seamless guest service. Coordinate with external vendors and partners to fulfill bespoke guest requests. Ensure clear communication of VIP movements, special arrangements, and guest preferences to relevant teams.<br><br>Quality Assurance & Continuous Improvement<br><br>Conduct regular service audits and quality checks to ensure standards are upheld. Identify service gaps and implement corrective actions. Drive initiatives to enhance personalization and elevate guest experiences. Ensure compliance with hotel policies, procedures, and luxury service benchmarks.<br><br>Guest Relations & Problem Resolution<br><br>Handle complex guest concerns and complaints professionally, ensuring prompt resolution. Empower team members to resolve issues while providing support and escalation when needed. Follow up on guest feedback to ensure satisfaction and build long-term loyalty.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Mandarin Oriental, Doha is looking for a Spa Concierge to join our Spa team.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As a Spa Concierge , you will be responsible for the following duties: <br><br>Assist in the operations of all spa & wellness areas as required:Spa Reception Salon & Barber Reception Spa Retail Area Boutique Consultation Lounge Spa Suites Arrival Spa Thermal & Changing facilities Tea Lounges Fitness & Wellness Maintain the cleanliness of The Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness areas, spa suites and pool. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards Will be expected to aid therapists in setting up for treatments and clearing away after Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen Organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests’ needs are of first importance Must be a team player and assist all spa and hotel colleagues where necessary Ability to perform opening and closing duties Must have a thorough understanding of Spa Soft, all treatments and services offered in the Spa & Wellness division and all retail products Must have good telephone skills and follow required telephone etiquette Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner<br>As a Spa Concierge, We Expect From You<br><br>Minimum 1 year of experience working in a service environment is a must Hotel school graduates will be preferable Senior School qualification or equivalent is a must Previous experience working in a 5-star hotel environment will be an advantage Previous experience working in the Middle East Region is an advantage Good knowledge on computer systems is a must<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets

Mandarin Oriental, Doha is looking for a Spa Concierge to join our Spa team.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As a Spa Concierge , you will be responsible for the following duties: <br><br>Assist in the operations of all spa & wellness areas as required:Spa Reception Salon & Barber Reception Spa Retail Area Boutique Consultation Lounge Spa Suites Arrival Spa Thermal & Changing facilities Tea Lounges Fitness & Wellness Maintain the cleanliness of The Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness areas, spa suites and pool. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards Will be expected to aid therapists in setting up for treatments and clearing away after Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen Organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests’ needs are of first importance Must be a team player and assist all spa and hotel colleagues where necessary Ability to perform opening and closing duties Must have a thorough understanding of Spa Soft, all treatments and services offered in the Spa & Wellness division and all retail products Must have good telephone skills and follow required telephone etiquette Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner<br>As a Spa Concierge, We Expect From You<br><br>Minimum 1 year of experience working in a service environment is a must Hotel school graduates will be preferable Senior School qualification or equivalent is a must Previous experience working in a 5-star hotel environment will be an advantage Previous experience working in the Middle East Region is an advantage Good knowledge on computer systems is a must<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets

House Manager / Estate Manager — Private Family Residence, Doha, Qatar A private family in Doha is seeking an experienced, discreet and exceptionally organised House Manager to oversee the running of a luxury private residence to the highest international standards. This is a full-time role for a seasoned household professional who takes pride in flawless standards, anticipates needs before they arise, and runs a home with the discipline of a well-managed operation. The role Oversee the smooth daily running of the residence and uphold the highest standards of presentation, comfort and service Recruit, train, schedule and supervise household staff (housekeepers, drivers, chef, nanny, gardeners) Manage household budgets, petty cash, accounts and supplier payments, and keep clear records Coordinate maintenance, contractors and service contracts; oversee repairs and renovations Plan and manage private events, dinners and family functions Handle procurement, inventory and household supplies Coordinate family travel, diaries, logistics and appointments as required Maintain strict confidentiality, security and discretion at all times You bring Proven experience as a House Manager / Estate Manager / Head of Household in a private high-net-worth residence or 5-star hospitality environment Experienced in European / international fine-household standards of service and etiquette Fluent English; an additional European language (French, German, Italian, etc.) a strong advantage Outstanding organisational, leadership and staff-management skills Impeccable, verifiable references and a calm, solutions-focused manner Valid passport and willingness to be based in Doha On offer Competitive tax-free salary, commensurate with experience Accommodation, transport, medical insurance and annual flights A long-term, stable position with a respectful, professional family

House Manager / Estate Manager — Private Family Residence, Doha, Qatar A private family in Doha is seeking an experienced, discreet and exceptionally organised House Manager to oversee the running of a luxury private residence to the highest international standards. This is a full-time role for a seasoned household professional who takes pride in flawless standards, anticipates needs before they arise, and runs a home with the discipline of a well-managed operation. The role Oversee the smooth daily running of the residence and uphold the highest standards of presentation, comfort and service Recruit, train, schedule and supervise household staff (housekeepers, drivers, chef, nanny, gardeners) Manage household budgets, petty cash, accounts and supplier payments, and keep clear records Coordinate maintenance, contractors and service contracts; oversee repairs and renovations Plan and manage private events, dinners and family functions Handle procurement, inventory and household supplies Coordinate family travel, diaries, logistics and appointments as required Maintain strict confidentiality, security and discretion at all times You bring Proven experience as a House Manager / Estate Manager / Head of Household in a private high-net-worth residence or 5-star hospitality environment Experienced in European / international fine-household standards of service and etiquette Fluent English; an additional European language (French, German, Italian, etc.) a strong advantage Outstanding organisational, leadership and staff-management skills Impeccable, verifiable references and a calm, solutions-focused manner Valid passport and willingness to be based in Doha On offer Competitive tax-free salary, commensurate with experience Accommodation, transport, medical insurance and annual flights A long-term, stable position with a respectful, professional family

Position is Live-In and for VIP Family in Doha, Qatar<br>The House Manager is responsible for overseeing the daily operations of the residence, ensuring the home is maintained to the highest standards of cleanliness, organization, security, and hospitality. The role includes managing household staff, coordinating vendors, maintaining household budgets, and ensuring seamless day-to-day operations while providing exceptional service to the family and guests. Key Responsibilities Household Operations Oversee the day-to-day management of the residence. Ensure the home is clean, organized, and well-maintained at all times. Develop and implement household policies, procedures, and schedules. Manage household inventories, supplies, and equipment. Staff Management Recruit, train, supervise, and evaluate household staff (housekeepers, chefs, drivers, gardeners, nannies, security personnel, etc.). Prepare staff schedules and allocate duties. Conduct performance reviews and address staff issues professionally. Ensure compliance with household standards and confidentiality requirements. Vendor & Contractor Management Coordinate with maintenance contractors, service providers, and suppliers. Obtain quotations, negotiate contracts, and monitor service quality. Schedule preventive maintenance for household systems and equipment. Budget & Administration Prepare and monitor household operating budgets. Track expenses, maintain records, and process invoices. Manage household documentation, warranties, insurance records, and service contracts. Hospitality & Event Coordination Coordinate guest arrivals and departures. Plan and oversee family events, dinners, and social gatherings. Ensure exceptional hospitality standards for visitors and VIP guests. Property Maintenance Conduct regular inspections of the residence. Coordinate repairs and maintenance projects. Ensure landscaping, pool, HVAC, electrical, and plumbing systems are properly maintained. Security & Safety Ensure household security procedures are followed. Coordinate with security personnel and emergency service providers. Maintain emergency preparedness plans and safety protocols. Personal Assistance (as required) Coordinate travel arrangements and itineraries. Manage family calendars and appointments. Handle confidential correspondence and special requests. Qualifications Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).5–10 years of experience managing luxury residences, estates, or hospitality operations. Experience supervising multidisciplinary household staff. Strong knowledge of household maintenance, budgeting, and vendor management.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.</p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Carefully analyze possible software and application program changes to ensure congruence with the Group’s long </p><br><p>term planning and approved strategy.</p><br><p>- Design, implement, document and develop applications as per the specified budget and plan.</p><br><p>- Implements KPI’s and best practices for In-House and Distributed Applications System Analysis</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise </p><br><p>benefits for the bank.</p><br><p>- Act within the limits of the powers delegated to the incumbent.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- Liaise with the concerned business for their information requirements and follow-up as and when required to </p><br><p>answer their business needs.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Develop new applications as per user requirements and the plan specified by the designated systems analysts.</p><br><p>- Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced.</p><br><p>- Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct.</p><br><p>- Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program.</p><br><p>- Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.</p><br><p>- Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.</p><br><p>- Write or contribute to instructions or manuals to guide end users.</p><br><p>- Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral </p><br><p>equipment are responding to a program's instructions.</p><br><p>- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert </p><br><p>them into a series of instructions coded in a computer language.</p><br><p>- Perform systems analysis and programming tasks to maintain and control the use of system’s software.</p><br><p>- Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.</p><br><p>- Comply with existing standards and policies as set by the Group’s management. </p><br><p>- Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology.</p><br><p>- Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>- Fully understand user requirements as provided by the business analysts.</p><br><p>- Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application.</p><br><p>- Possess and implement the development life cycle followed with in the Group.</p><br><p>- Identify areas for professional development of self and act to enhance professional development.</p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p><span>- Bachelor’s degree in Computer Science.</span></p><br><p><span>- At least 8 years’ experience in financial services with a specialization in web or mobile application development.</span></p><br><p><span>- Knowledge in .Net and Oracle PL/SQL </span></p><br><p><span>- Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements.</span></p><br><p><span>- Ability to design secure, highly scalable, end-to-end software solutions for complex implementations.</span></p><br><p><span>- Training courses and certification in systems technology, programming and banking software.</span></p><br><p><span>- Specific courses in IT security Architecture for web applications.</span></p><br> <br> <br> </div>