وظائف مطورين Guzzle PHP في قطر

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>نحن نبحث عن مطور PHP / Laravel متحمس للانضمام إلى فريقنا السريع من المحترفين. إذا كنت شغوفاً بالتكنولوجيا، وتسعى باستمرار للتعلم وتحسين مهاراتك، فأنك الشخص الذي نبحث عنه! نحن نقدم فرص نمو وظيفي رائعة، وتعويضات ومزايا مميزة.</p><p><strong>المهارات الأساسية:</strong> بناءً على إعلانات العمل التي نظرنا إليها، يرغب أصحاب العمل في مطور PHP يمتلك هذه المهارات الأساسية. إذا رغبت في العمل في هذا المجال، فركّز على ما يلي.</p><p>تطوير وتسجيل والحفاظ على تطبيقات ويب PHP حديثة على بوابة إلى جانب منصات خدمة مميزة</p><p>بناء تطبيقات مبتكرة وحديثة والتعاون مع فريق تجربة المستخدم (UX)</p><p>ضمان صحة HTML وCSS وجافاسكريبت المشتركة عبر التطبيقات وتوافقها</p><p>إعداد والحفاظ على جميع التطبيقات باستخدام أدوات التطوير القياسية</p><p>استخدام خدمات البيانات الخلفية والمساهمة في زيادة خدمات واجهة برمجة التطبيقات (API) القائمة</p><p>قيادة كامل دورة تطوير تطبيق الويب من مرحلة المفهوم إلى التسليم والدعم بعد الإطلاق</p><p>التواصل بفعالية مع تقدم المهام والتقييمات والاقتراحات والجداول الزمنية بالإضافة إلى القضايا التقنية والعملية</p><p>توثيق عملية التطوير والهندسة والمكونات القياسية</p><p>التنسيق مع مطوري المشاركة والحافظ على إطلاع مدير المشروع على حالة جهود التطوير ويكون حلقة وصل بين فريق التطوير ومدير المشروع</p><p>متابعة الاتجاهات وأفضل الممارسات الحديثة في تطوير الويب</p><p>خبرة في نمذجة البيانات وتصميم قواعد البيانات</p><p>خبرة في عمليات دورة حياة تطوير البرمجيات (SDLC)</p><p>خبرة في هندسة موجهة للخدمات (SOA)</p></div></section><section><p class="heading">الملف المرشح المرغوب</p><p class="paragraph"></p><p>هل أنت مطور Fullstack ذو خبرة عالية وطموح يبحث عن دور تحدي تتعلم فيه الكثير؟</p><p></p></section>

Role Summary<br><br>We are seeking a Senior Software Engineer / Subject Matter Expert with 8–10+ years of experience in Oracle Access Portal (OAP) and telecom CRM application development. The ideal candidate will have strong full-stack development expertise using PHP (Yii2), Oracle Database, and modern web technologies to deliver scalable customer management and operational solutions.<br><br>Key Responsibilities<br><br>Design, develop, and maintain enterprise CRM applications using PHP (Yii2 Framework). Build scalable and modular solutions supporting telecom customer lifecycle management. Develop and support customer, account, service, subscription, and billing management functionalities. Manage end-to-end application development, including frontend, backend, and Oracle database integration. Implement and maintain Role-Based Access Control (RBAC) and application security controls. Develop audit logging and monitoring capabilities for business-critical operations. Implement real-time validation, data management grids, and workflow automation features. Troubleshoot and resolve complex UI, application, and database issues. Ensure adherence to secure coding standards and best practices. <br><br>Required Skills<br><br>Strong experience with Oracle Access Portal (OAP) and telecom CRM solutions. PHP (Yii2 Framework) development expertise. Oracle SQL and PL/SQL. REST APIs, AJAX, and secure authentication mechanisms. Java Script, j Query, HTML5, CSS, and Bootstrap. Apache Web Server administration and configuration. Unix/Linux environments. Strong understanding of customer management, service management, subscriptions, billing, and telecom operations. <br><br>Preferred Experience<br><br>Telecom OSS/BSS environments. Enterprise application architecture and workflow automation. Security, audit, and compliance-focused application development. <br><br>Experience: 8–10+ years<br><br>Domain: Telecommunications / CRM

<section><p class="heading jdMain">الوصف الوظيفي</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>سيكون اختصاصي إدارة مشاريع البرمجيات مسؤولاً عن ربط gap بين جوانب الأعمال وتكنولوجيا المعلومات، بالإضافة إلى قيادة مشاريع تكنولوجيا المعلومات حسب الحاجة. ستتضمن مسؤولياتك العديد من مهام إدارة المشاريع التقليدية لدعم مشاريع الأتمتة عبر المؤسسة. كما ستُطلب حضور التدريبات حسب الحاجة ودعم جميع أنشطة المشروع.</p><p>الأدوار والمسؤوليات</p><ul><li>تنسيق الموارد الداخلية والأطراف الثالثة/الموردين لضمان تنفيذ المشاريع بسلاسة</li><li>التأكد من تسليم جميع المشاريع في الوقت المحدد، ضمن النطاق وضمن الميزانية</li><li>تطوير نطاق وأهداف المشروع، بمشاركة جميع الأطراف المعنية وضمان جدوى التقنية</li><li>ضمان توفر الموارد وتخصيصها</li><li>وضع خطة مشروع تفصيلية لتتبع التقدم</li><li>استخدام تقنيات التحقق المناسبة لإدارة التغييرات في نطاق المشروع، الجدول الزمني والتكاليف</li><li>قياس أداء المشروع باستخدام الأنظمة والأدوات والتقنيات المناسبة</li><li>الإبلاغ والتصعيد إلى قائد PMO والإدارة عند الحاجة</li><li>إدارة العلاقة مع العميل وجميع الأطراف المعنية</li><li>إجراء إدارة المخاطر لتقليل مخاطر المشروع</li><li>إنشاء والحفاظ على علاقات مع الأطراف الثالثة/الموردين</li><li>إنشاء والحفاظ على وثائق شاملة للمشروع</li><li>تحديد وتوثيق العمليات الرئيسية والمتطلبات التجارية</li><li>إنشاء حالات الاستخدام لتطبيقات الأعمال والعمل مع فرق تكنولوجيا المعلومات لترجمة المتطلبات التجارية المعقدة إلى مواصفات تقنية من خلال اجتماعات استعراض فني</li><li>تسهيل تحليل السبب الجذري المنهجي، والمتطلبات وجلسات العصف الذهني</li><li>القياس والقدرة على ترجمته إلى مواصفات تقنية</li><li>تسهيل فرق مشاريع التحسين لتحليل عمليات الأعمال وتحديد الكفاءات، والتحكمات ونقاط التكامل مع عمليات أعمال فرعية أخرى</li></ul></div></section><section><p class="heading">المرشح المثالي</p><p class="paragraph"></p><ul><li>درجة جامعية في هندسة الحاسوب أو الهندسة أو أي موضوع ذو صلة</li><li>درجة إدارة المشاريع أو شهادة PRINCE2/PMP إلزامية</li><li>معرفة ITIL وشهادة تُعد من ضمن الإمتيازات</li><li>سجل حافل في إدارة مشاريع برامج ERP</li><li>المعرفة والمهارات والخبرة</li><li>معرفة وخبرة في منهجيات إدارة العمليات وتحليل الأعمال</li><li>معرفة قوية بـ SDLC</li><li>خبرة لا تقل عن 5 سنوات في إدارة مشاريع البرمجيات</li><li>خبرة لا تقل عن 5 سنوات في تحليل الأعمال، تحليل العمليات، تطوير تطبيقات الأعمال</li><li>العمل ضمن فرق متعددة الجنسيات موزعة في أماكن مختلفة. يعرف كيفية التعامل بنجاح مع الاختلافات الثقافية المتعددة.</li><li>تفاعل فعال مع المدراء التنفيذيين والعملاء والإدارات الداخلية</li><li>الإنجليزية بطلاقة إلزامية</li><li>الإلمام باستخدام أجهزة الكمبيوتر لـ:<ul><li>MS Project</li><li>MS Visio</li></ul></li><li>سيكون ذلك ميزة إذا كنت تمتلك معرفة في<ul><li>أي لغة برمجة (PHP مفضل)</li><li>أدوات AWS</li><li>إدارة قواعد البيانات</li><li>أمن الويب</li></ul></li><li>السمات الشخصية<ul><li>أخلاقياً: فهم السلوك الأخلاقي وممارسات العمل والتأكد من أن سلوكك وسلوك الآخرين متسق مع هذه المعايير ويتماشى مع قيم المنظمة.</li><li>اتصال فعال: التحدث والاستماع والكتابة بوضوح وبشكل دقيق وفي الوقت المناسب باستخدام أدوات وتقنيات اتصال مناسبة وفعالة.</li><li>الإبداع/الابتكار: تطوير طرق جديدة فريدة لتحسين عمليات المنظمة وخلق فرص جديدة.</li><li>تعزيز العمل ضمن فريق: العمل بتعاون وفعالية مع الآخرين لتحديد الأهداف وحل المشكلات واتخاذ القرارات التي تعزز فاعلية المنظمة.</li><li>القيادة: التأثير الإيجابي على الآخرين لتحقيق نتائج تصب في مصلحة المنظمة.</li><li>اتخاذ القرارات: تقييم المواقف لتحديد الأهمية والإلحاح والمخاطر، واتخاذ قرارات واضحة في الوقت المناسب وبما يخدم مصلحة المنظمة.</li><li>التنظيم: وضع الأولويات، وضع جدول عمل، متابعة التقدم نحو الأهداف، وتتبع التفاصيل/البيانات/المعلومات/الأنشطة.</li><li>التخطيط: تحديد الاستراتيجيات لدفع المنظمة إلى الأمام، وضع الأهداف، إنشاء وتنفيذ خطط العمل وتقييم العملية والنتائج.</li><li>حل المشكلات: تقييم مواقف المشكلات لتحديد الأسباب، جمع ومعالجة المعلومات ذات الصلة، توليد حلول محتملة، وتقديم التوصيات و/أو حل المشكلة.</li></ul></li></ul><p></p></section>

Job Summary We are seeking a highly skilled IT Analyst & QA with strong bilingual communication skills in Arabic and English to support business and technology initiatives. The successful candidate will be responsible for gathering and validating business requirements, preparing functional and technical documentation, coordinating with business and technical teams, leading System Integration Testing (SIT) and User Acceptance Testing (UAT), managing quality assurance activities, and ensuring successful project delivery following SDLC and IT governance standards. The ideal candidate will have experience in business analysis, software quality assurance, requirements management, testing, SDLC, APIs, databases, application development, and banking systems. Key Responsibilities Business Analysis Gather, analyze, validate, and document business requirements. Conduct stakeholder interviews and workshops. Perform business process analysis and process mapping. Translate business requirements into functional and non-functional specifications. Perform impact analysis for system enhancements and changes. Prepare solution recommendations aligned with business objectives. Requirements Management Develop and maintain:Business Requirement Documents (BRD) Functional Requirement Documents (FRD) Software Requirement Specifications (SRS) Functional Specifications (FRS) Non-Functional Requirements (NFR) User Stories Requirement Traceability Matrix (RTM) Statements of Work (SOW) Project Charters Ensure complete traceability throughout the project lifecycle. Quality Assurance & Testing Lead System Integration Testing (SIT). Coordinate User Acceptance Testing (UAT). Prepare test strategies and test plans. Develop test cases and test scenarios. Execute functional, regression, integration, and end-to-end testing. Design positive, negative, and edge-case test scenarios. Validate defect fixes and perform regression testing. Manage testing evidence and sign-offs. Defect & Release Management Log and track defects. Coordinate defect triage meetings. Prioritize issues with business and technical teams. Support Change Request (CR) management. Ensure release readiness. Validate production deployments. System Analysis & Technical Support Analyze application behavior. Support application configuration. Assist with scripting and system integrations. Troubleshoot production issues. Perform Root Cause Analysis (RCA). Recommend process improvements. Documentation Prepare and maintain:SOPsPolicies & Procedures User Manuals System Documentation Technical Documentation Test Plans Test Cases Release Notes Knowledge Base Articles User Guides Meeting Minutes Project Reports Communication & Reporting Prepare and deliver in both Arabic and English:Status Reports Progress Reports Executive Dashboards MIS Reports RAID Logs Executive Summaries Meeting Minutes Stakeholder Communications Stakeholder Management Collaborate with:Business Users IT Teams PMOVendors Management External Partners Facilitate meetings and ensure alignment between business and technology teams. Governance & Compliance Follow SDLC methodologies. Ensure change management compliance. Maintain project documentation. Ensure audit-ready documentation. Support IT governance activities. Follow information security policies. Protect confidential business information. Escalate project risks and issues appropriately. Education Bachelor's Degree in:Computer Science Computer Engineering Information Technology Software Engineering Information Systems Related Discipline Required Experience Minimum 5+ years of IT experience. Minimum 2–4 years of software development or application configuration experience. Experience in Business Analysis and Quality Assurance. Banking or Financial Services experience is preferred. Experience working in Agile and Waterfall environments.

Overview<br><br>University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.<br><br>With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br>Responsibilities<br><br>The selected candidate will identify and solve IT hardware and application software issues identified by the Helpdesk service tickets, or directly by students, instructors, and prevent disruption of IT services. He/she will Liaise with IT Helpdesk Specialist to understand end-users’ requests and needs. Consult with employees, students and instructors to determine hardware, software or system issues. The successful candidate will ensure resolution of issues/tickets based on priority and urgency and following the instructions of the IT Support Supervisor. Support employees, students and instructors in the installation and upgrading of software, implementation of file backups, and configurations of systems and applications as and when needed. Identify recurrent IT issues and support in the enhancement of IT services. Meet computer application requirements and apply required updates in a timely and efficient manner to prevent interruption of services. Support the design, development and implementation of new systems and technologies to meet the needs and requirements of each functional area of UDST. Update existing IT systems and ensure ongoing maintenance to facilitate the employees and academic use of current technologies. Identify and meet technology project requirements to enable the completion of these projects. He/ she will Support the preparation of reports for cost-benefit analysis related to technology enhancements and ensure the correct prioritization of equipment and software needs. Support the implementation and enhancement of a standardized quality control protocol for technology troubleshooting that enables timely resolution of computer-related issues for classrooms, labs, academic and employees’ offices. Remain up to date on current technology trends to ensure best practices are utilized at UDST in the development and implementation of technology solutions. Perform miscellaneous job-related duties as assigned.<br><br>Qualifications<br><br> Education and Experience: <br><br> Bachelor’s degree required in IT or related field Minimum 5 years of relevant experience in IT or related field <br><br> Language: <br><br>Fluency in written and spoken English language required<br><br>Fluency in written and spoken Arabic is preferred

Job Purpose The Information Technology Lead is responsible for ensuring that the organization’s IT services, systems, devices, networks, user access, software subscriptions, and technology assets are reliable, secure, and well managed. The role leads day-to-day IT support while coordinating with internal departments, vendors, procurement, finance, and cybersecurity teams.<br>Key Responsibilities Lead the IT service desk, manage user support requests, meet response-time targets, and resolve day-to-day technical issues. Create, modify, review, and remove user accounts and access rights for employees, including onboarding, transfers, and offboarding. Administer Microsoft 365 services, including user licences, mailboxes, devices, policies, and reseller coordination. Manage the full lifecycle of IT equipment, including computers, printers, phones, peripherals, setup, maintenance, replacement, retirement, and disposal. Maintain an accurate IT asset register, including asset tagging, ownership, allocation, audits, and compliance records. Operate and maintain office and store IT infrastructure, including Wi-Fi, network equipment, cameras, firewalls, cabling, printers, and telephony systems. Source IT vendors and support procurement activities, including obtaining quotations, recommending suppliers, following up on delivery, invoices, payments, and renewals with Procurement and Finance. Manage software subscriptions, renewals, licensing, IT expenditure, and related payment or credit-card settlements. Coordinate endpoint security, device updates, patching, antivirus, and security alerts with the Cybersecurity team. Identify, document, track, and close IT risks, ensuring evidence is maintained and corrective actions are completed. Maintain IT service-management processes, ensuring service desk activities, asset controls, and security requirements are properly documented. Support the delivery of managed IT services to external clients in coordination with the Services Department. Prepare weekly IT reviews, KPI scorecards, and reports covering tickets, assets, licences, compliance, risks, and service performance. Coordinate with Digital Transformation, Infrastructure & Cloud, AI, Development, Project Management, Wallet, and other departments on access, onboarding, systems, and operational support. <br>Qualifications and Requirements Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field. Minimum 4–6 years of practical IT support, systems administration, or IT operations experience. Strong experience with Microsoft 365 administration, user access management, endpoint/device management, and IT asset management. Good knowledge of networking, Wi-Fi, firewalls, CCTV, printers, telephony, and office IT infrastructure. Familiarity with cybersecurity fundamentals, patch management, endpoint protection, risk tracking, and IT controls. Experience coordinating IT vendors, procurement, subscriptions, invoices, and renewals. Strong troubleshooting, communication, documentation, prioritization, and stakeholder management skills. Experience in a multi-site, retail, services, or fast-paced business environment is preferred.

Job Summary We are looking for a motivated and results-oriented Business Development Executive with an IT background to join our team. The ideal candidate should have a good understanding of IT products and services, strong communication skills, and the ability to identify new business opportunities, build client relationships, and generate revenue. The candidate will be responsible for prospecting potential clients, understanding their business and technology requirements, presenting suitable IT solutions, and managing the sales cycle from lead generation to closure.<br>Key Responsibilities Identify and generate new business opportunities through cold calling, email campaigns, Linked In, networking, and other channels. Research target markets, industries, and prospective clients to build a strong sales pipeline. Understand client requirements and recommend appropriate IT products, software, and services. Prepare and deliver presentations, proposals, quotations, and solution overviews to prospective clients. Conduct client meetings, product/service demonstrations, and follow-ups. Build and maintain strong relationships with existing and potential clients. Coordinate with technical and development teams to understand requirements and prepare appropriate solutions. Manage the complete business development cycle from lead generation to negotiation and closure. Track leads, opportunities, follow-ups, and sales activities using CRM tools. Achieve monthly and quarterly business development and revenue targets. Monitor competitor activities, market trends, and emerging technologies. Participate in industry events, conferences, webinars, and networking activities to generate leads. Maintain accurate sales reports and provide regular updates to management. Required Skills Strong business development and sales skills. Good understanding of IT products, software, applications, cloud, web/mobile development, or IT services. Excellent verbal and written communication skills. Strong presentation, negotiation, and client-handling skills. Ability to understand technical requirements and explain them in simple business terms. Good lead-generation and prospecting skills. Strong follow-up and relationship-management abilities. Target-oriented and self-motivated approach. Good knowledge of MS Office / Google Workspace and CRM tools. Ability to work independently as well as collaborate with technical teams. Preferred IT Background Candidates with knowledge or experience in any of the following areas will be preferred:Software Development / Web Development Mobile App Development Cloud Services Saa S Products IT Consulting ERP / CRM Solutions Digital Transformation Managed IT Services Cybersecurity AI/ML solutions Educational Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, Marketing, or a related field. An MBA in Marketing/Business Development is an added advantage. Key Performance Indicators (KPIs) Number of qualified leads generated New client acquisitions Sales/revenue generated Lead-to-client conversion rate Client retention and relationship growth Monthly/quarterly target achievement Sales pipeline value

Job Summary We are looking for a motivated and results-oriented Business Development Executive with an IT background to join our team. The ideal candidate should have a good understanding of IT products and services, strong communication skills, and the ability to identify new business opportunities, build client relationships, and generate revenue. The candidate will be responsible for prospecting potential clients, understanding their business and technology requirements, presenting suitable IT solutions, and managing the sales cycle from lead generation to closure.<br>Key Responsibilities Identify and generate new business opportunities through cold calling, email campaigns, Linked In, networking, and other channels. Research target markets, industries, and prospective clients to build a strong sales pipeline. Understand client requirements and recommend appropriate IT products, software, and services. Prepare and deliver presentations, proposals, quotations, and solution overviews to prospective clients. Conduct client meetings, product/service demonstrations, and follow-ups. Build and maintain strong relationships with existing and potential clients. Coordinate with technical and development teams to understand requirements and prepare appropriate solutions. Manage the complete business development cycle from lead generation to negotiation and closure. Track leads, opportunities, follow-ups, and sales activities using CRM tools. Achieve monthly and quarterly business development and revenue targets. Monitor competitor activities, market trends, and emerging technologies. Participate in industry events, conferences, webinars, and networking activities to generate leads. Maintain accurate sales reports and provide regular updates to management. Required Skills Strong business development and sales skills. Good understanding of IT products, software, applications, cloud, web/mobile development, or IT services. Excellent verbal and written communication skills. Strong presentation, negotiation, and client-handling skills. Ability to understand technical requirements and explain them in simple business terms. Good lead-generation and prospecting skills. Strong follow-up and relationship-management abilities. Target-oriented and self-motivated approach. Good knowledge of MS Office / Google Workspace and CRM tools. Ability to work independently as well as collaborate with technical teams. Preferred IT Background Candidates with knowledge or experience in any of the following areas will be preferred:Software Development / Web Development Mobile App Development Cloud Services Saa S Products IT Consulting ERP / CRM Solutions Digital Transformation Managed IT Services Cybersecurity AI/ML solutions Educational Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, Marketing, or a related field. An MBA in Marketing/Business Development is an added advantage. Key Performance Indicators (KPIs) Number of qualified leads generated New client acquisitions Sales/revenue generated Lead-to-client conversion rate Client retention and relationship growth Monthly/quarterly target achievement Sales pipeline value

Overview<br><br>University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.<br><br>With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br>Responsibilities<br><br>The successful candidate will support the development of the Information Division’s business plan in alignment with UDST strategy and future technology needs through its projects and initiatives.<br><br>Operational:<br><br>Service Desk Management: Oversee the University's IT service desk operations, ensuring timely and effective response to user inquiries and technical issues while monitoring service levels, response times, and customer satisfaction.<br><br>Incident Resolution: Streamline operational procedures and employ proactive problem-solving strategies to accelerate the timely and accurate resolution of IT incidents and service requests, minimizing user disruption while identifying trends and root causes to implement preventive measures.<br><br>User Training and Self-Help Resources: Develop and deliver training sessions and resources to empower users to resolve common technical issues independently and maintain a knowledge base of solutions and troubleshooting guides.<br><br>Vendor and Contract Management: Strategically partner with vendors and service providers to resolve escalated technical issues and manage service agreements and procure hardware, software and services required for IT support.<br><br>Continuous Improvement: Challenge the status quo of support processes, identify areas for improvement and implement strategies to enhance the efficiency and effectiveness of support services.<br><br>User Communication: Establish relationship with University stakeholders to engage and communicate effectively on updates on service disruptions, maintenance, technical issues and manage user expectations and maintain a high level of customer service.<br><br>Budgeting and Resource Allocation: Manage the IT Support sections’ budget, allocating resources for staffing, training, tools, and equipment to optimize resource utilization to meet user needs and service levels.<br><br>Documentation and Reporting: Safeguard critical records of incidents, service requests and resolutions to enable decision-making by tracking performance, trends and user feedback.<br><br>Perform miscellaneous job-related duties as assigned.<br><br>Provide professional development support and perform periodic performance reviews for direct subordinates based on UDST’s Employee Performance Management framework to ensure continual high performance of employees in alignment with UDST's mission and mandate.<br><br>Qualifications<br><br> Bachelor’s degree in Computer Science or related field required. Master’s degree/ professional certification is preferred. Minimum 7 years of relevant experience in IT in a Higher Education Institutes. Fluency in written and spoken English language is required. Fluency in written and spoken Arabic language is preferred.

Overview<br><br>University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.<br><br>With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br>Responsibilities<br><br>The successful candidate will support the development of the Information Division’s business plan in alignment with UDST strategy and future technology needs through its projects and initiatives.<br><br>Operational:<br><br>Service Desk Management: Oversee the University's IT service desk operations, ensuring timely and effective response to user inquiries and technical issues while monitoring service levels, response times, and customer satisfaction.<br><br>Incident Resolution: Streamline operational procedures and employ proactive problem-solving strategies to accelerate the timely and accurate resolution of IT incidents and service requests, minimizing user disruption while identifying trends and root causes to implement preventive measures.<br><br>User Training and Self-Help Resources: Develop and deliver training sessions and resources to empower users to resolve common technical issues independently and maintain a knowledge base of solutions and troubleshooting guides.<br><br>Vendor and Contract Management: Strategically partner with vendors and service providers to resolve escalated technical issues and manage service agreements and procure hardware, software and services required for IT support.<br><br>Continuous Improvement: Challenge the status quo of support processes, identify areas for improvement and implement strategies to enhance the efficiency and effectiveness of support services.<br><br>User Communication: Establish relationship with University stakeholders to engage and communicate effectively on updates on service disruptions, maintenance, technical issues and manage user expectations and maintain a high level of customer service.<br><br>Budgeting and Resource Allocation: Manage the IT Support sections’ budget, allocating resources for staffing, training, tools, and equipment to optimize resource utilization to meet user needs and service levels.<br><br>Documentation and Reporting: Safeguard critical records of incidents, service requests and resolutions to enable decision-making by tracking performance, trends and user feedback.<br><br>Perform miscellaneous job-related duties as assigned.<br><br>Provide professional development support and perform periodic performance reviews for direct subordinates based on UDST’s Employee Performance Management framework to ensure continual high performance of employees in alignment with UDST's mission and mandate.<br><br>Qualifications<br><br> Bachelor’s degree in Computer Science or related field required. Master’s degree/ professional certification is preferred. Minimum 7 years of relevant experience in IT in a Higher Education Institutes. Fluency in written and spoken English language is required. Fluency in written and spoken Arabic language is preferred.

Role Objective:<br>The incumbent will work closely with the CDIO in leading Doha Bank’s Digital Solutions and Technology department including but not limited to Business Solutions, Enterprise Digital Architecture, Digital Technology and Applications Testing. The incumbent will lead collaboration with the relevant stakeholders in identifying technology opportunities, design of new customer-centric inclusive digital solutions to continually improve performance, reduce risks, and increase efficiencies across bank-wide functions and enhance the digital business transformation.<br>Roles & Responsibilities:<br>STRATEGIC<br>Contribute towards the formulation/implementation of overall DS&IT strategy /goals and align Digital Solutions and Technology function towards the same. Work closely with the CDIO in defining the scope and goals of the overall Digital Solutions and Technology strategy and value proposition based on based on organizational requirements/ market trends. Extend support to the CDIO in development of key performance metrics pertaining to Digital Solutions and Technology department, to measure success and identify opportunities for optimization.<br>OPERATIONAL Oversee development and implementation of policies & procedures for the Digital & Technology Solutions function to ensure efficient and flawless operations. Oversee to ensure documentation and communication of long term and economical and optimized solutions for the technology needs of Doha Bank. Lead the development of streamlined work processes and procedures related to different units within the section in line with industry best practices and approved policy parameters. Work closely with the CDIO in optimizing Costs and ROI in terms of Tech/Digital investments. Oversee collaborative efforts with DS&IT and respective Business Units in ascertaining the key business opportunities, processes, challenges/risks, furthering the development/deployment of new functionalities that will have positive impact on the Enterprise systems/business architecture/ IT Strategy. Oversee the team in establishing methodologies for Enterprise Architecture quality assessment, and establishment of measurement systems for alignment. Direct the team in collaborative efforts with the Business Units / Products teams to define data analytics requirements, and challenging business needs into impactful and scalable data solutions. Oversee the team in analyzing/ interpreting business intelligence needs of the internal customer at both organizational and functional level and determine optimum BI solutions. Lead the team in performing research regarding software and technology packages, based on business needs/Tech demands. Work collaboratively with DS&IT sections/ business lines and Vendors/ partners to ensure the digital solutions are in line with the Bank’s overall business strategy. Oversee/direct /assess Fin Tech partnerships to enable the business strategy.<br>PEOPLE MANAGEMENT<br>Allocate work deliverables and supervise direct reports in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counseling. Provide recommendations to the CDIO on hiring and promotions. Support the recruitment team in screening candidates sourced for the Department, in accordance with the job specifications/requirements. Support the employees of the Department for setting career goals, in alignment with the functional and organizational objectives.<br>Qualification and Experience Required:<br>University graduate with a degree in Computer Science, Information Systems, Information Technology, Engineering or any other related technical discipline. Master’s degree in Management/ Technology any other related discipline will be an added advantage.15-20 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Proven experience in program management within emerging digital landscapes in consulting area will be an added advantage Experience in developing digital business solutions in line with the strategic business initiatives. Significant experience in establishing EA best practices and in technology transformation.<br>Certifications<br>Professional certification such as PMP/ Prince2 is preferable Industry accredited certificates in digital landscape

Role Objective:<br>The incumbent will work closely with the CDIO in leading Doha Bank’s Digital Solutions and Technology department including but not limited to Business Solutions, Enterprise Digital Architecture, Digital Technology and Applications Testing. The incumbent will lead collaboration with the relevant stakeholders in identifying technology opportunities, design of new customer-centric inclusive digital solutions to continually improve performance, reduce risks, and increase efficiencies across bank-wide functions and enhance the digital business transformation.<br>Roles & Responsibilities:<br>STRATEGIC<br>Contribute towards the formulation/implementation of overall DS&IT strategy /goals and align Digital Solutions and Technology function towards the same. Work closely with the CDIO in defining the scope and goals of the overall Digital Solutions and Technology strategy and value proposition based on based on organizational requirements/ market trends. Extend support to the CDIO in development of key performance metrics pertaining to Digital Solutions and Technology department, to measure success and identify opportunities for optimization.<br>OPERATIONAL Oversee development and implementation of policies & procedures for the Digital & Technology Solutions function to ensure efficient and flawless operations. Oversee to ensure documentation and communication of long term and economical and optimized solutions for the technology needs of Doha Bank. Lead the development of streamlined work processes and procedures related to different units within the section in line with industry best practices and approved policy parameters. Work closely with the CDIO in optimizing Costs and ROI in terms of Tech/Digital investments. Oversee collaborative efforts with DS&IT and respective Business Units in ascertaining the key business opportunities, processes, challenges/risks, furthering the development/deployment of new functionalities that will have positive impact on the Enterprise systems/business architecture/ IT Strategy. Oversee the team in establishing methodologies for Enterprise Architecture quality assessment, and establishment of measurement systems for alignment. Direct the team in collaborative efforts with the Business Units / Products teams to define data analytics requirements, and challenging business needs into impactful and scalable data solutions. Oversee the team in analyzing/ interpreting business intelligence needs of the internal customer at both organizational and functional level and determine optimum BI solutions. Lead the team in performing research regarding software and technology packages, based on business needs/Tech demands. Work collaboratively with DS&IT sections/ business lines and Vendors/ partners to ensure the digital solutions are in line with the Bank’s overall business strategy. Oversee/direct /assess Fin Tech partnerships to enable the business strategy.<br>PEOPLE MANAGEMENT<br>Allocate work deliverables and supervise direct reports in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counseling. Provide recommendations to the CDIO on hiring and promotions. Support the recruitment team in screening candidates sourced for the Department, in accordance with the job specifications/requirements. Support the employees of the Department for setting career goals, in alignment with the functional and organizational objectives.<br>Qualification and Experience Required:<br>University graduate with a degree in Computer Science, Information Systems, Information Technology, Engineering or any other related technical discipline. Master’s degree in Management/ Technology any other related discipline will be an added advantage.15-20 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Proven experience in program management within emerging digital landscapes in consulting area will be an added advantage Experience in developing digital business solutions in line with the strategic business initiatives. Significant experience in establishing EA best practices and in technology transformation.<br>Certifications<br>Professional certification such as PMP/ Prince2 is preferable Industry accredited certificates in digital landscape

About the Role We are seeking a highly experienced Tax Applications Development Expert to lead and govern the full lifecycle of tax‑related application systems, with a strong focus on e‑invoicing platforms and digital tax solutions. This role ensures that our tax application ecosystem is robust, compliant with regulatory requirements, aligns to industry standards, and performs reliably throughout its lifecycle—from specifications and design through post‑launch support. You will partner with cross‑functional teams, stakeholders, and third‑party vendors to guide development practices, ensure quality, and uphold governance standards for mission‑critical tax technology solutions.???? What You’ll Do????️ Development Lifecycle & Standards Guide the end‑to‑end development lifecycle for tax application systems, including e‑invoicing solutions. Assess conformance to approved development methodologies, PMO, and IT service management standards. Recommend corrective actions to ensure systems meet quality, security, and regulatory standards.???? Specifications & Design Review Analyze functional and technical specifications for tax applications. Provide expertise on e‑invoicing business rules, workflows, and system integrations. Advise on approval decisions to ensure technical accuracy and regulatory alignment.???? Product Governance Lead governance for third‑party tax application products and vendor solutions. Oversee internal product governance activities and review outcomes against controls. Ensure all e‑invoicing applications comply with organizational architecture and governance standards.✔️ Quality Assurance & Readiness Monitor software quality assurance activities across all development phases. Assess release readiness for e‑invoicing capabilities, business enhancements, and regulatory updates. Review test cases, test plans, and validation results for comprehensive e‑invoicing scenario coverage.???? Post‑Launch Support Coordinate maintenance and support post‑launch for all tax applications. Monitor service performance against SLAs and ensure high availability and stability of e‑invoicing systems.???? Preferred Qualifications & Experience Bachelor’s degree in Information Systems, Computer Science, or a related field (Master’s preferred). Relevant professional certifications are a plus.16+ years of hands‑on experience in application development, lifecycle governance, and enterprise quality assurance. Strong expertise in software QA, standards compliance, and product governance practices.

About the Role We are seeking a highly experienced Tax Applications Development Expert to lead and govern the full lifecycle of tax‑related application systems, with a strong focus on e‑invoicing platforms and digital tax solutions. This role ensures that our tax application ecosystem is robust, compliant with regulatory requirements, aligns to industry standards, and performs reliably throughout its lifecycle—from specifications and design through post‑launch support. You will partner with cross‑functional teams, stakeholders, and third‑party vendors to guide development practices, ensure quality, and uphold governance standards for mission‑critical tax technology solutions.???? What You’ll Do????️ Development Lifecycle & Standards Guide the end‑to‑end development lifecycle for tax application systems, including e‑invoicing solutions. Assess conformance to approved development methodologies, PMO, and IT service management standards. Recommend corrective actions to ensure systems meet quality, security, and regulatory standards.???? Specifications & Design Review Analyze functional and technical specifications for tax applications. Provide expertise on e‑invoicing business rules, workflows, and system integrations. Advise on approval decisions to ensure technical accuracy and regulatory alignment.???? Product Governance Lead governance for third‑party tax application products and vendor solutions. Oversee internal product governance activities and review outcomes against controls. Ensure all e‑invoicing applications comply with organizational architecture and governance standards.✔️ Quality Assurance & Readiness Monitor software quality assurance activities across all development phases. Assess release readiness for e‑invoicing capabilities, business enhancements, and regulatory updates. Review test cases, test plans, and validation results for comprehensive e‑invoicing scenario coverage.???? Post‑Launch Support Coordinate maintenance and support post‑launch for all tax applications. Monitor service performance against SLAs and ensure high availability and stability of e‑invoicing systems.???? Preferred Qualifications & Experience Bachelor’s degree in Information Systems, Computer Science, or a related field (Master’s preferred). Relevant professional certifications are a plus.16+ years of hands‑on experience in application development, lifecycle governance, and enterprise quality assurance. Strong expertise in software QA, standards compliance, and product governance practices.

Job Summary The IT Auditor plays a critical role in supporting Mowasalat’s vision of delivering agile, safe, and sustainable transport solutions by providing independent and objective assurance on the effectiveness of IT risk management, governance, and control processes. The role is responsible for planning and executing IT audits, evaluating IT systems and controls, assessing compliance with regulatory and organizational requirements, identifying risks, and providing recommendations for improvement. The position contributes to strengthening IT governance, enhancing risk management practices, and ensuring the effectiveness, security, and reliability of Mowasalat’s information technology environment.<br>Key Responsibilities:<br>IT Audit Planning & Execution Plan and execute IT audit assignments, including risk assessments, audit procedures, and reporting activities. Develop an understanding of audited activities, including associated IT risks and controls. Identify and assess IT audit risks and recommend strategies to mitigate identified risks.<br>IT Systems & Controls Evaluation Evaluate IT systems, applications, and infrastructure to ensure compliance with regulatory requirements and company policies. Assess the design and effectiveness of IT controls across infrastructure, applications, and data security environments. Identify audit findings and provide recommendations for process and control improvements.<br>IT Governance & Compliance Review IT governance frameworks, strategies, policies, and procedures to ensure alignment with organisational objectives. Assess compliance with regulatory requirements, industry standards, and internal policies. Identify governance and compliance gaps and recommend corrective actions and remediation plans.<br>IT Risk Management Support the development and maintenance of IT risk management plans, risk assessments, and mitigation strategies. Monitor and evaluate IT risk management controls and processes to ensure effective risk mitigation. Identify operational, compliance, and security-related IT risks and contribute to risk reduction initiatives.<br>Reporting & Follow-UpPrepare and present IT audit reports, including executive summaries, findings, conclusions, and recommendations. Track and follow up on audit findings to ensure recommendations are implemented and sustained. Communicate audit outcomes effectively to management and stakeholders to drive improvements in governance and control processes.<br>Governance, Confidentiality & Continuous Improvement Ensure the highest standards of confidentiality and protection of sensitive organisational information. Contribute to continuous enhancement of IT governance, risk management, and internal control frameworks.<br>Qualifications & Requirements:<br>Education Bachelor’s degree or equivalent in Computer Science / Information Technology & Information Systems, or an accredited IT/IS Audit certification such as CISA, CISSP, or ACDA is preferred.<br>Experience Minimum 3 years of experience in IT auditing, IT risk management, or a related field. Experience within the transportation sector or a highly reputed organisation in a similar or equivalent role is preferred.<br>Certifications & Training (Preferred) Certified Information Systems Auditor (CISA). Certified Information Systems Security Professional (CISSP). Certified Internal Auditor (CIA).<br>Skills & Competencies Hands-on experience with Microsoft Power BI. Data analytics experience, preferably with scripting tools such as ACL Analytics or similar software. Experience auditing IT General Controls (ITGCs), Application Controls, and IT Frameworks. Working knowledge of SAP ERP systems. Strong audit report writing and documentation skills. Cybersecurity auditing, risk management, or security assessment experience.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>IT EXECUTIVE</strong></p> <p>Bachelor degree or diploma in Information Technology, Computer Science or related 5 years of experience in a relevant field. Strong knowledge of IT systems, networks, hardware &amp; software. Experience in system administration, troubleshooting, and IT support. Proficiency in Microsoft 365, Windows, and common business applications. Basic understanding of cybersecurity best practices. Ability to manage multiple tasks and meet deadlines. GCC experience is an added advantage. Fluency in English &amp; Hindi is preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor degree or diploma in Information Technology, Computer Science or related 5 years of experience in a relevant field. Strong knowledge of IT systems, networks, hardware &amp; software. Experience in system administration, troubleshooting, and IT support. Proficiency in Microsoft 365, Windows, and common business applications. Basic understanding of cybersecurity best practices. Ability to manage multiple tasks and meet deadlines. GCC experience is an added advantage. Fluency in English &amp; Hindi is preferred.</p><p></p></section>

Invenza is a Qatar-based mobility technology startup operating the OWLO shared e-scooter service and providing fleet-management software to mobility and transport companies. We are looking for an ambitious and organised coordinator who is interested in working with a growing startup, is willing to learn and can take responsibility.<br>Main Responsibilities Visit companies across Qatar and introduce Invenza’s software platforms. Identify and approach potential customers, including limousine, car-rental and fleet companies. Generate new leads through calls, emails, Whats App, Linked In and field visits. Arrange meetings, present our solutions and follow up until deals are closed. Record and manage all leads, follow-ups and opportunities using a CRM system. Coordinate the daily activities of the OWLO field operations team. Follow up on vehicle distribution, charging and maintenance activities. Provide the CEO with a short daily update on sales and operations. Requirementscandidate currently residing in Qatar. Strong communication and follow-up skills. Good spoken and written English Bachelor’s degree in Business Administration, Marketing, Information Technology, Management Information Systems, Engineering, or a related field. Comfortable using technology and learning new software platforms, dashboards and mobile applications. Basic experience with CRM systems, sales tracking or customer management. Confident in visiting companies and approaching new customers. Organised, proactive and able to work independently. Willingness to learn and grow within a startup environment. Valid Qatari driving licence and own car. Previous sales, business development or operations experience is an advantage. We are looking for someone with the right attitude, energy, and willingness to learn, not only qualifications.<br>What We Offer Fixed monthly salary. Attractive commission on every successful sale. Direct training and support. Opportunity to grow into a senior commercial or operations role. Practical experience in technology, mobility and Saa S. To apply, please send your CV to careers@invenza.net with the subject:Application – Business Development & Operations Coordinator

Job Title – Business Development Manager(BDM) Company – TCS (MEA) Location – Doha, Qatar Job type – Full time<br>About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.<br>Job Description:<br>Job Summary We are seeking an experienced Arabic-speaking Business Development Manager (BDM) to drive growth and expand our footprint within Public Sector and Government accounts in Qatar. The ideal candidate will have a proven track record in IT services/solutions sales, strong relationships within government entities, and the ability to manage complex, high-value engagements.<br>Key Responsibilities<br>Business Growth & Strategy Develop and execute strategic plans to penetrate and expand in Public Sector accounts Identify and pursue new business opportunities aligned with company offerings (IT Services, Digital Transformation, Cloud, Cybersecurity, etc.) Drive revenue growth and achieve assigned sales targets<br>Public Sector Account Management Build and maintain strong relationships with government entities, ministries, and public institutions Navigate procurement processes, RFIs, RFPs, and tenders Position the company as a trusted advisor to public sector clients<br>Sales & Pipeline Management Manage the full sales lifecycle from lead generation to deal closure Develop a qualified pipeline and provide accurate forecasting Lead large deal pursuits, including bid management and proposal development<br>Stakeholder Engagement Engage with C-level executives and key decision-makers Collaborate with internal teams (Pre-sales, Delivery, Marketing, Alliances) Work closely with partners and vendors to strengthen offerings<br>Market Intelligence Monitor industry trends, competitor activities, and public sector initiatives Identify emerging opportunities in digital government initiatives and smart city programs<br>Key Requirements<br>Experience Minimum 10+ years of experience in IT Sales / Business Development Strong experience working with Public Sector / Government clients Proven track record of closing large, complex IT deals<br>Language Skills Fluency in Arabic (mandatory) Strong proficiency in English (written and spoken)<br>Domain Expertise Experience in one or more areas:Digital Transformation Cloud Services Cybersecurity Enterprise IT Solutions / System Integration<br>Skills & Competencies Strong network within government and public sector organizations Excellent negotiation and presentation skills Deep understanding of government procurement processes Ability to manage long sales cycles and complex stakeholder environments<br>Application Deadline: 10-August-2026<br>Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

Job Brief<br><br>The IT Technical Support Engineer is responsible for installing, maintaining, troubleshooting, and supporting the company’s IT infrastructure, systems, and end-user devices. The role ensures the availability, security, and reliability of IT services by providing technical support, maintaining hardware and software, resolving network and system issues, and assisting with data center operations.<br><br>Key Responsibilities<br><br>* Install, configure, and maintain user workstations, laptops, printers, and peripheral devices.<br>* Install, configure, and troubleshoot operating systems, software applications, and hardware components.<br>* Provide first and second-level technical support to employees and resolve IT-related incidents in a timely manner.<br>* Monitor and maintain the integrity, availability, and security of IT systems across the organization.<br>* Monitor server performance, network connectivity, and system health.<br>* Assist in the administration and monitoring of Active Directory, user accounts, and access permissions.<br>* Perform routine system maintenance, updates, and preventive maintenance activities.<br>* Assist in managing and monitoring backup systems and ensure successful backup operations.<br>* Monitor and maintain voice recording systems and support call retrieval when required.<br>* Support the administration of ticker systems, market data displays, and information display walls.<br>* Assist with monitoring data center infrastructure, including UPS systems, air conditioning, environmental monitoring, and safety equipment.<br>* Monitor and support CCTV and access control systems.<br>* Maintain accurate records of IT assets, software licenses, warranties, inventory, and maintenance contracts.<br>* Coordinate with vendors for IT procurement, maintenance, warranty claims, and technical support.<br>* Evaluate hardware and software solutions for future procurement.<br>* Maintain technical documentation and ensure IT assets are properly tracked.<br>* Participate in developing and improving IT policies, procedures, and operational standards.<br>* Work closely with other IT team members to support business operations.<br>* Comply with all company policies, procedures, and information security standards.<br>* Perform any other duties assigned by management.<br><br>Qualifications & Requirements<br><br>* Bachelor’s degree in Computer Engineering, Network Engineering, Computer Science, Information Technology, or a related field.<br>* Minimum of 5 years of experience in IT Technical Support or System Administration.<br>* Strong experience supporting Microsoft Windows operating systems and Apple mac OS.<br>* Good knowledge of TCP/IP networking, switches, and basic network troubleshooting.<br>* Experience administering Microsoft Active Directory, Group Policy, DNS, and DHCP.<br>* Strong experience installing, configuring, and troubleshooting Windows desktop and server environments.<br>* Experience with Microsoft 365 and Microsoft Office applications.<br>* Experience with IT asset management, inventory control, and software licensing.<br>* Experience with hardware installation, maintenance, and troubleshooting.<br>* Experience working with network and system monitoring tools.<br>* Experience supporting CCTV and access control systems.<br>* Familiarity with data center operations and environmental monitoring.<br>* Experience coordinating with external vendors for procurement and technical support.<br>* Good documentation, communication, and problem-solving skills.<br>* Ability to work independently and manage multiple priorities.<br><br>Preferred Certifications<br><br>* Microsoft Certified Solutions Associate (MCSA) (or its current Microsoft equivalent)<br>* Microsoft Certified Solutions Expert (MCSE) (or its current Microsoft equivalent)<br>* Cisco Certified Network Associate (CCNA)<br>* Comp TIA A+ (preferred)<br>* ITIL Foundation (preferred)

Job Brief<br><br>The IT Technical Support Engineer is responsible for installing, maintaining, troubleshooting, and supporting the company’s IT infrastructure, systems, and end-user devices. The role ensures the availability, security, and reliability of IT services by providing technical support, maintaining hardware and software, resolving network and system issues, and assisting with data center operations.<br><br>Key Responsibilities<br><br>* Install, configure, and maintain user workstations, laptops, printers, and peripheral devices.<br>* Install, configure, and troubleshoot operating systems, software applications, and hardware components.<br>* Provide first and second-level technical support to employees and resolve IT-related incidents in a timely manner.<br>* Monitor and maintain the integrity, availability, and security of IT systems across the organization.<br>* Monitor server performance, network connectivity, and system health.<br>* Assist in the administration and monitoring of Active Directory, user accounts, and access permissions.<br>* Perform routine system maintenance, updates, and preventive maintenance activities.<br>* Assist in managing and monitoring backup systems and ensure successful backup operations.<br>* Monitor and maintain voice recording systems and support call retrieval when required.<br>* Support the administration of ticker systems, market data displays, and information display walls.<br>* Assist with monitoring data center infrastructure, including UPS systems, air conditioning, environmental monitoring, and safety equipment.<br>* Monitor and support CCTV and access control systems.<br>* Maintain accurate records of IT assets, software licenses, warranties, inventory, and maintenance contracts.<br>* Coordinate with vendors for IT procurement, maintenance, warranty claims, and technical support.<br>* Evaluate hardware and software solutions for future procurement.<br>* Maintain technical documentation and ensure IT assets are properly tracked.<br>* Participate in developing and improving IT policies, procedures, and operational standards.<br>* Work closely with other IT team members to support business operations.<br>* Comply with all company policies, procedures, and information security standards.<br>* Perform any other duties assigned by management.<br><br>Qualifications & Requirements<br><br>* Bachelor’s degree in Computer Engineering, Network Engineering, Computer Science, Information Technology, or a related field.<br>* Minimum of 5 years of experience in IT Technical Support or System Administration.<br>* Strong experience supporting Microsoft Windows operating systems and Apple mac OS.<br>* Good knowledge of TCP/IP networking, switches, and basic network troubleshooting.<br>* Experience administering Microsoft Active Directory, Group Policy, DNS, and DHCP.<br>* Strong experience installing, configuring, and troubleshooting Windows desktop and server environments.<br>* Experience with Microsoft 365 and Microsoft Office applications.<br>* Experience with IT asset management, inventory control, and software licensing.<br>* Experience with hardware installation, maintenance, and troubleshooting.<br>* Experience working with network and system monitoring tools.<br>* Experience supporting CCTV and access control systems.<br>* Familiarity with data center operations and environmental monitoring.<br>* Experience coordinating with external vendors for procurement and technical support.<br>* Good documentation, communication, and problem-solving skills.<br>* Ability to work independently and manage multiple priorities.<br><br>Preferred Certifications<br><br>* Microsoft Certified Solutions Associate (MCSA) (or its current Microsoft equivalent)<br>* Microsoft Certified Solutions Expert (MCSE) (or its current Microsoft equivalent)<br>* Cisco Certified Network Associate (CCNA)<br>* Comp TIA A+ (preferred)<br>* ITIL Foundation (preferred)