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About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.
About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.
About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.
Your day to day<br><br>Manage information technology systems, hardware and software applications to voco® Doha West Bay Suites IT standards. Oversee the development and implementation of a disaster recovery plan that ensures business continuity whilst minimizing losses associated with downtime. Undertake routine risk management and audit processes to ensure compliance by system users and compliance with voco® Doha West Bay Suites IT standards. Develop a troubleshooting guide and train key staff in IT systems and application use. Ensure all operating systems, licences and service agreements are kept up to date and that external vendors comply with agreed response times, SLA’s and budget. Monitors file server performance, back-ups and system performance in line with agreed standards. Manage system and firewall security and implement updates as required. Update IT policies and procedures in accordance with voco® Doha West Bay Suites IT standards and with regard to systems and process enhancements. Maintain user database and ensure user profiles are updated in accordance with personnel changes. Manage, users and accounts in accordance with voco® Doha West Bay Suites IT standards. Develop and manage IT business process strategy to ensure future state requirements are planned for and implemented within agreed timeframes. Attend to system maintenance and breakdown requirements in a timely manner. Work closely with external providers to develop effective relationships are maintained and that service delivery is of a “best practice” standard. Identify opportunities to reduce IT related costs through managing processes in house. Prepare and submit IT management reports as required. Attend to guest related IT enquiries and provide assistance as required. Maintain and update the computer hardware asset register. Ensure all voco® Doha West Bay Suites policies are adhered to Maintain confidentiality at all times. Uphold high standards in professional conduct at all times including grooming, communications and general conduct. Attend to various IT related tasks as they arise from time to time as directed by the General Manager.<br><br>Ensure all support licenses<br><br>What We Need From You<br><br>RESPONSIBLE BUSINESS<br><br>Comply with and ensure adherence to all of the hotel’s policies and procedures Comply with all occupational health and safety policies and procedures Attend all schedule meetings Maintain a good working relationship with staff and colleagues throughout the hotel and sister properties Maintain in good working order all hotel property To maintain a positive and professional attitude at all times<br><br>PEOPLE<br><br>Liaise with senior management daily Ensure effective inter-department communication Maintain open communication with all operating departments to ensure user skills and knowledge is developed to a higher standard<br><br>GENERAL<br><br>Communicate effectively with all other departments Be able to identify problems and implement solutions Attend meetings, training sessions and any other required meeting or training session. Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager. Maintain IT systems, hardware and software to reduce failure rates to zero. Achieve ‘good’ rating in internal IT audit with no ‘high risk’ issues. Manage vendors and suppliers with no budget overruns. Assigned projects are completed within designated timeframes Efficient communication platform is consistently maintained Maintains a professional and organized work environment Implement and manage DRP including testing, training and reporting in accordance with voco® Doha West Bay Suites standards. Reports, presentations and other accounting duties are consistently on a high standard; free of errors and omissions.<br><br>PERSONAL CHARACTERISTICS<br><br>Education<br><br>Formal qualifications in Information Technology i.e. Bachelor of Science majoring in Information Technology (or equivalent)<br><br>Experience<br><br>Well developed computerized hotel systems skills including hardware and software applications. Previous experience within a hotel operations environment<br><br>Technical/ Skills<br><br>High degree of competency in hotel PMS application.. Competent Oral and Written English Communication Skills Strong organizational skills to manage multiple assignments and project management through to delivery. Personal Attributes‘Can do’ attitude and a high level of energy Ability to prioritize tasks and meet the needs of internal customer Able to manage tasks simultaneously and work under pressure<br><br>Adaptable and flexible to change<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Full Time Doha, Qatar Posted 18 hours ago<br><br>Website Lesha Bank LLC (Public) Lesha Bank LLC (Public)<br><br>Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an<br><br>Job Summary<br><br>We are seeking an experienced Technology Risk Associate to strengthen and enhance Lesha Group’s cybersecurity risk management and assurance capabilities across its business entities and technology environments.<br><br>The role will be responsible for conducting and overseeing cybersecurity risk assessments, evaluating the effectiveness of security controls, performing cybersecurity assurance and compliance reviews, monitoring technology and cyber risk exposure, and supporting the remediation of identified vulnerabilities, control deficiencies, and emerging threats. The position will also contribute to the ongoing enhancement of the Group’s cybersecurity governance, risk management, and regulatory compliance framework.<br><br>The successful candidate will possess a strong blend of cybersecurity risk management, security assurance, and technical security expertise, with the ability to assess complex technology environments and engage effectively with business stakeholders, technology teams, project managers, third-party service providers, auditors, and regulatory authorities to strengthen the Group’s overall cyber resilience and risk posture.<br><br>Key Responsibilities<br><br>Security Architecture & Technology Risk<br><br>Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br><br>Cloud, AI & Emerging Technology Security<br><br>Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br><br>Application Security & Dev Sec Ops<br><br>Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br><br>Vulnerability & Security Testing<br><br>Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br><br>Security Operations & Incident Management<br><br>Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br><br>Cybersecurity Governance, Risk & Compliance Support<br><br>Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group’s cybersecurity maturity and control environment.<br><br>Preferred Certifications<br><br>OSCP – Offensive Security Certified Professional CEH – Certified Ethical Hacker CHFI – Computer Hacking Forensic Investigator CISSP – Certified Information Systems Security Professional CISM – Certified Information Security Manager<br><br>Educational Qualifications Required<br><br>Bachelor or Master degree in Computer or IT or any related fields<br><br>Experience Requirements<br><br>More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br><br>Technical And Professional Skills Required<br><br>Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br><br>Key Competencies<br><br>Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.<br><br>First Name<br><br>Last Name (optional)<br><br>Country (optional)<br><br>Email address<br><br>Message<br><br>Upload CV<br><br>Upload your CV/resume or any other relevant file. Max. file size: 256 MB.<br><br>Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an<br><br>Key Responsibilities<br><br>Security Architecture & Technology Risk<br><br>Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br><br>Cloud, AI & Emerging Technology Security<br><br>Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br><br>Application Security & Dev Sec Ops<br><br>Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br><br>Vulnerability & Security Testing<br><br>Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br><br>Security Operations & Incident Management<br><br>Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br><br>Cybersecurity Governance, Risk & Compliance Support<br><br>Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group’s cybersecurity maturity and control environment.<br><br>Preferred Certifications<br><br>OSCP – Offensive Security Certified Professional CEH – Certified Ethical Hacker CHFI – Computer Hacking Forensic Investigator CISSP – Certified Information Systems Security Professional CISM – Certified Information Security Manager<br><br>Educational Qualifications Required<br><br>Bachelor or Master degree in Computer or IT or any related fields<br><br>Experience Requirements<br><br>More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br><br>Technical And Professional Skills Required<br><br>Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br><br>Key Competencies<br><br>Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>نحن نبحث عن مدير تكنولوجيا معلومات / مدير التحول الرقمي ذو خبرة للانضمام إلى مؤسسة رائدة مقرها الدوحة، قطر. هذه فرصة مثيرة لقائد تقني ليشكل وينفذ استراتيجية تكنولوجيا المعلومات للشركة، ويقود التحول الرقمي، ويشرف على عمليات التكنولوجيا على مستوى المؤسسة. سيكون لديك المرونة في الخلفية القوية في تكنولوجيا معلومات المؤسسة، البنية التحتية، الأمن السيبراني، التحول الرقمي، وقيادة الفريق. المسؤوليات الرئيسية تقديم القيادة الاستراتيجية لتكنولوجيا المعلومات وتوحيد مبادرات تكنولوجيا المعلومات مع أهداف الأعمال. قيادة وإدارة بنية تكنولوجيا المعلومات والعمليات في المنظمة، مع ضمان التوافر العالي، الأداء، والأمان. تطوير وتنفيذ استراتيجيات وسياسات وممارسات الأمن السيبراني لحماية أنظمة الأعمال وبياناتها. إدارة تطبيقات المؤسسة، بما في ذلك ERP، Microsoft 365، منصات السحابة، وأنظمة حيوية أخرى للأعمال. قيادة مبادرات التحول الرقمي وتحديد الفرص لتحسين عمليات الأعمال من خلال التقنية. قيادة اعتماد تقنيات البناء، والذكاء الاصطناعي، وحلول الأتمتة لتحسين الكفاءة التشغيلية وتسليم المشاريع. إدارة موردي تكنولوجيا المعلومات، وشركاء التقنية، وتراخيص البرمجيات، ومقدمي الخدمات. التأكد من الحفاظ على حوكمة تكنولوجيا المعلومات، والامتثال، واستمرارية الأعمال، والتعافي من الكوارث، وإطارات إدارة المخاطر. إعداد وإدارة ميزانيات تكنولوجيا المعلومات، خرائط طريق التكنولوجيا، وخطط الاستثمار. قيادة وتوجيه وتطوير فريق تكنولوجيا المعلومات الداخلي مع تعزيز ثقافة الابتكار والتحسين المستمر.</p></div></section><section><p class="heading">الملف المرشح المطلوب</p><p class="paragraph"></p><p>درجة البكالوريوس في تكنولوجيا المعلومات، علوم الحاسوب، نظم المعلومات، أو تخصص ذي صلة. خبرة لا تقل عن 10 سنوات في تكنولوجيا المعلومات تدرج وظيفي، بما في ذلك ما لا يقل عن 5 سنوات في دور قيادي أو إداري. خبرة مثبتة في قيادة بنية تكنولوجيا المعلومات المؤسسية، تقنيات السحابة، الشبكات، الأمن السيبراني، وعمليات تكنولوجيا المعلومات. نجاح مثبت في تنفيذ مبادرات التحول الرقمي ومشاريع تحديث التكنولوجيا. خبرة في إدارة تطبيقات المؤسسة، أنظمة ERP، تقنيات مايكروسوفت، وبيئات السحابة. مهارات قيادة قوية، تواصل، إدارة أصحاب المصلحة، وإدارة المشاريع. من المفيد للغاية وجود تجربة عمل في شركة متعددة الجنسيات كبيرة أو ضمن قطاعات البناء والهندسة والبنية التحتية أو الصناعة. يفضل إجادة اللغة العربية.</p><p></p></section>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an IT Coordinator, you’re not just providing comprehensive IT support – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Install, configure, and maintain hardware and software systems, including servers, workstations, printers, and networking equipment Monitor and manage the hotel's network infrastructure, ensuring reliable and secure internet connectivity and data protection Provide technical support and troubleshooting assistance to hotel staff for hardware, software, and network issues Manage and maintain hotel property management systems (PMS), point of sale (POS) systems, and other specialized hotel software Implement and enforce IT policies, security protocols, and data backup procedures to safeguard hotel information attention<br><br>Qualifications<br><br>Bachelor’s degree in information technology, Computer Science, or a related field preferred Proven experience in IT support and network management, preferably within the hospitality industry Strong knowledge of network infrastructure, wireless technologies, and cybersecurity principles Familiarity with hotel management software and POS systems is a plus Excellent problem-solving and communication skills<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Job Brief:<br><br>IT Technical Support is responsible for manage, maintain, and repair IT systems and assets. The responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software<br>.<br>Responsibilitie<br>s:<br>Install and configure users' workstations, software and peripheral devices. Ensure total integrity and security of the systems throughout the company. Test and evaluate hardware and software for eventual purchase. Provide technical assistance to company employees. Monitoring server's performance and data links connectivity. Maintain inventory of supplies related to computer equipment. Assist in performing and administrating of data backup system. Monitoring voice recording systems and calls retrieving. May assist in Tickers and data wall display administration. May be entrusted with the monitoring of Data Center equipment, including A/C, UPS, safety equipment, etc. Security Cameras monitoring. May assist in Domain administration. Work closely with the department's staff. Participates in the development of policies and procedures. Comply with company policies and procedures. Perform additional duties and assignments as request<br>ed.<br>Requireme<br>nts:<br>Bachelor’s degree in Computer Engineering, Network Engineering, or a related engineering field. Minimum 5 years of experience. Experience in Windows Platforms & Mac. Intermediate knowledge of TCP IP Networks and switches. Intermediate knowledge of Microsoft Active Directory Well experienced in Managing, Installing of Troubleshooting of Windows Systems. Intermediate knowledge of CCTV systems. Experience in Interacting with Vendors for IT Purchases and services. Experience in maintaining Inventory, Contracts, other official documents. Experience in Administration of Network & System Monitoring tools. Experience in Microsoft Office and office 365 Suite. Experience in handling IT Assets. Strong technical experience in handling IT Hardware and Software. Experience in coordinating with Datacenter related activities. Knowledge in access control systems. Preferred Certificates:MCSE (Microsoft Certified System Engineer) CCNA (Cisco Certified Network Associate) MCSA (Microsoft Certified Solutions Assoc<br>iate)
???? Welcome to Your Next Adventure!<br><br>The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Support & System Maintenance:<br><br>Provide tier-one technical support to end users via phone, email, or in person. Install, modify, and perform minor repairs on computer hardware and software systems. Monitor hardware, software, and system performance metrics to ensure optimal operation. Update computer software and upgrade hardware and systems as required.<br><br>Network Design & Implementation<br><br>Assist in the design and implementation of networks, ensuring compatibility and performance. Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.<br><br>User Consultation & Training<br><br>Consult with users to determine appropriate hardware and software needs and assist in placing orders. Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.<br><br>System Testing & Compatibility<br><br>Test the compatibility of new programs with existing systems, ensuring seamless integration and performance. Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.<br><br>System & Asset Management<br><br>Maintain IT asset inventories, tracking the lifecycle of all IT equipment. Set up and manage user accounts, mailboxes, and IT peripherals such as printers. Arrange and set up conference calls and meeting rooms as needed.<br><br>Remote Support<br><br>Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.<br><br>Documentation & Process Improvement<br><br>Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes. Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention<br><br>????♂️ The Magic You Bring<br><br>Minimum of 4 years of experience in IT service support or a related role. Strong understanding of computer hardware, software systems, and IT service management. Experience in updating software and upgrading hardware and systems. Proven ability to troubleshoot and resolve complex IT issues. Knowledge of network design and implementation. ITIL, Network+, MCSA, and CCNA certifications are advantageous. Excellent communication skills, with the ability to train and support users at all levels. Ability to work independently and as part of a technical team. Strong organizational skills and attention to detail.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Support & System Maintenance:<br><br>Provide tier-one technical support to end users via phone, email, or in person. Install, modify, and perform minor repairs on computer hardware and software systems. Monitor hardware, software, and system performance metrics to ensure optimal operation. Update computer software and upgrade hardware and systems as required.<br><br>Network Design & Implementation<br><br>Assist in the design and implementation of networks, ensuring compatibility and performance. Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.<br><br>User Consultation & Training<br><br>Consult with users to determine appropriate hardware and software needs and assist in placing orders. Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.<br><br>System Testing & Compatibility<br><br>Test the compatibility of new programs with existing systems, ensuring seamless integration and performance. Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.<br><br>System & Asset Management<br><br>Maintain IT asset inventories, tracking the lifecycle of all IT equipment. Set up and manage user accounts, mailboxes, and IT peripherals such as printers. Arrange and set up conference calls and meeting rooms as needed.<br><br>Remote Support<br><br>Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.<br><br>Documentation & Process Improvement<br><br>Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes. Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention<br><br>????♂️ The Magic You Bring<br><br>Minimum of 4 years of experience in IT service support or a related role. Strong understanding of computer hardware, software systems, and IT service management. Experience in updating software and upgrading hardware and systems. Proven ability to troubleshoot and resolve complex IT issues. Knowledge of network design and implementation. ITIL, Network+, MCSA, and CCNA certifications are advantageous. Excellent communication skills, with the ability to train and support users at all levels. Ability to work independently and as part of a technical team. Strong organizational skills and attention to detail.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Job Summary<br><br>This role is part of the Business or Office Systems Group comprising of Systems Analysts. The primary responsibility is to analyse the business needs to help identify business problems and propose solutions. They should work as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems.<br><br>The Senior IT Systems Analyst should be able to run internal IT projects and play a significant role in major IT related projects by safeguarding the standards for Project Management, Change Management, documentation, training, and quality of the projects, ensuring that budgets are adhered to, and deadlines met.<br><br>They should follow standard software operations/development methodology. He / She reviews and approves system specifications, programming, and technical analysis for his / her team. He / She takes responsibility for his / her team’s project work schedule. He / She translates business requirements into clearly defined project outlines and plans and participates in the functional and technical support activities as necessary.<br><br>Coordination with the subordinates is required on special projects, and other functional / technical support activities. They must ensure that all activities are carried out in compliance with QAFCO Occupational Health, Quality, Safety and Environment procedures. Customer Satisfaction is an important aspect of this role as is the concern for timeliness and analytical approach to responding to system and application problems.<br><br>Key Accountabilities<br><br>Develop and monitor implementation of IT policies, procedures and methodologies. Supervise or individually consult with users to identify and document business requirements and problems to automate or improve existing systems/ processes. Convert business requirements and project specifications into process diagrams to illustrate sequence of steps and clarify anticipated outputs with End-Users. Configure and maintain system/software to ensure systems meets the end-user needs. Supervise programming activities and ensure that they have been achieved according to methodologies and procedures. Supervise team unit testing and regression testing to eliminate errors / bugs to ensure that they are in conformance with Business Requirements & specifications and coordinate with Business the User Acceptance Sign Offs. Participate in the selection process of new software packages, Third-party products, and applications. Carry out technical evaluation and recommend suitable systems to QAFCO end-users. Investigate and identify root-cause of occurring problems and system malfunctions and participate in the formulation of remedial solutions to avoid repeated occurrence. Read publications and application-specific magazines to keep abreast with new developments in area of responsibility and propose new solutions / programs to meet staff and user requirements. Perform related duties as assigned by Head of Section to enable achievement of Section’s targets and programs. Research technical and functional solutions, products and alternatives and recommend solutions Supervise and ensure optimal support to operational issues. Work towards a continual improvement of information systems. Participate in the on-the-job training of trainees and newly hired personnel within the Group to ensure that they develop the necessary skills to independently carry out assigned activities.<br><br>Requirements<br><br>Bachelor’s degree in information technology/ management information system or relevant discipline.5-8 years direct and relevant experience. Experience in various module of SAP, preferably SAP S4/HANA.
Job Summary<br><br>This role is part of the Business or Office Systems Group comprising of Systems Analysts. The primary responsibility is to analyse the business needs to help identify business problems and propose solutions. They should work as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems.<br><br>The Senior IT Systems Analyst should be able to run internal IT projects and play a significant role in major IT related projects by safeguarding the standards for Project Management, Change Management, documentation, training, and quality of the projects, ensuring that budgets are adhered to, and deadlines met.<br><br>They should follow standard software operations/development methodology. He / She reviews and approves system specifications, programming, and technical analysis for his / her team. He / She takes responsibility for his / her team’s project work schedule. He / She translates business requirements into clearly defined project outlines and plans and participates in the functional and technical support activities as necessary.<br><br>Coordination with the subordinates is required on special projects, and other functional / technical support activities. They must ensure that all activities are carried out in compliance with QAFCO Occupational Health, Quality, Safety and Environment procedures. Customer Satisfaction is an important aspect of this role as is the concern for timeliness and analytical approach to responding to system and application problems.<br><br>Key Accountabilities<br><br>Develop and monitor implementation of IT policies, procedures and methodologies. Supervise or individually consult with users to identify and document business requirements and problems to automate or improve existing systems/ processes. Convert business requirements and project specifications into process diagrams to illustrate sequence of steps and clarify anticipated outputs with End-Users. Configure and maintain system/software to ensure systems meets the end-user needs. Supervise programming activities and ensure that they have been achieved according to methodologies and procedures. Supervise team unit testing and regression testing to eliminate errors / bugs to ensure that they are in conformance with Business Requirements & specifications and coordinate with Business the User Acceptance Sign Offs. Participate in the selection process of new software packages, Third-party products, and applications. Carry out technical evaluation and recommend suitable systems to QAFCO end-users. Investigate and identify root-cause of occurring problems and system malfunctions and participate in the formulation of remedial solutions to avoid repeated occurrence. Read publications and application-specific magazines to keep abreast with new developments in area of responsibility and propose new solutions / programs to meet staff and user requirements. Perform related duties as assigned by Head of Section to enable achievement of Section’s targets and programs. Research technical and functional solutions, products and alternatives and recommend solutions Supervise and ensure optimal support to operational issues. Work towards a continual improvement of information systems. Participate in the on-the-job training of trainees and newly hired personnel within the Group to ensure that they develop the necessary skills to independently carry out assigned activities.<br><br>Requirements<br><br>Bachelor’s degree in information technology/ management information system or relevant discipline.5-8 years direct and relevant experience. Experience in various module of SAP, preferably SAP S4/HANA.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Head of Technology & AI
<ul>
<li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.</li>
<li>5+ years of experience in software engineering, AI, product engineering, or technology leadership within startups, SaaS companies, venture studios, or innovation-driven organizations.</li>
<li>Proven experience building, leading, or co-developing digital products from concept through deployment.</li>
<li>Strong expertise in Python and modern development frameworks.</li>
<li>Experience with technologies such as FastAPI, React, Next.js, APIs, cloud infrastructure, and vector databases.</li>
<li>Hands-on experience with Large Language Models (LLMs), AI agents, retrieval systems, embeddings, and workflow automation.</li>
<li>Ability to balance strategic technology leadership with hands-on execution.</li>
<li>Strong communication and stakeholder management skills.</li>
<li>Experience collaborating with founders, cross-functional teams, and business leaders.</li>
<li>Entrepreneurial mindset with the ability to solve complex problems in fast-paced environments.</li>
</ul>
<p><strong>Preferred Skills</strong></p><br>
<ul>
<li>AI/ML product development experience.</li>
<li>Cloud-native architecture and deployment expertise.</li>
<li>Experience building SaaS platforms and scalable digital products.</li>
<li>Knowledge of MLOps, DevOps, and modern software engineering best practices.</li>
<li>Experience working within startup ecosystems, venture-building environments, or innovation hubs.</li>
</ul>
<br>
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وصف الوظيفة<br><br>يقوم محلل نظم المعلومات بتحليل وتصميم وتنفيذ ودعم أنظمة المعلومات التي تلبي متطلبات العمل وتحسن الكفاءة التشغيلية. يعمل الدور كمظلة بين أصحاب المصلحة من الأعمال والفرق التقنية، لضمان توافق حلول التكنولوجيا مع أهداف المؤسسة. يقوم المحلل بتقييم الأنظمة الحالية وتحديد فرص التحسين ودعم تطبيق وصيانة تطبيقات وتقنيات المؤسسة.<br><br>المسؤوليات<br><br>تحليل النظام ومتطلبات العمل<br><br>جمع وتحليل وتوثيق المتطلبات التجارية والوظيفية. إجراء تقييم الاحتياجات وتحليل سير العمل لتحديد فرص تحسين النظام. ترجمة المتطلبات التجارية إلى مواصفات فنية لفِرق التطوير والتنفيذ. تقييم الأنظمة الحالية وتقديم توصيات لتحسينات أو حلول جديدة.<br><br>تصميم النظام والتنفيذ<br><br>المشاركة في تصميم واختبار ونشر وصيانة أنظمة المعلومات. التنسيق مع البائعين والمطورين وأصحاب المصلحة الداخليين أثناء تنفيذ المشروع. ضمان أن تكوينات النظام تلبي احتياجات الأعمال وتتوافق مع المعايير التنظيمية. دعم ترقيات البرمجيات وتكامل الأنظمة وعمليات ترحيل البيانات.<br><br>دعم التطبيقات<br><br>تقديم الدعم من المستوى الثاني لتطبيقات المؤسسة وأنظمة المعلومات. استكشاف مشاكل النظام والتعاون مع الفرق التقنية لحل الحوادث. مراقبة أداء النظام وتقديم توصيات للتحسين. الحفاظ على المستندات النظامية وأدلة المستخدم والإجراءات التشغيلية.<br><br>إدارة البيانات والتقارير<br><br>تحليل بيانات الأعمال وتوليد تقارير لدعم اتخاذ القرار. ضمان سلامة البيانات واتساقها وأمانها عبر أنظمة المعلومات. المساعدة في تطوير لوحات التحكم والتقارير ومقاييس الأداء.<br><br>الحوكمة والأمن والامتثال<br><br>التأكد من امتثال الأنظمة لسياسات المنظمة ومعايير الأمن والمتطلبات التنظيمية. دعم مبادرات استمرارية الأعمال والتعافي من الكوارث. المشاركة في تدقيق النظام وتقييم المخاطر.<br><br>إدارة المشاريع<br><br>المساعدة في إدارة مشاريع تقنية المعلومات والجداول الزمنية والموارد والمخرجات. تتبّع تقدم المشروع وتبادل التحديثات مع أصحاب المصلحة. دعم اختبار قبول المستخدم (UAT) ونشاطات إدارة التغيير.<br><br>المؤهلات<br><br> المؤهلات <br><br>التعليم<br><br> شهادة البكالوريوس في نظم المعلومات أو علوم الحاسوب أو تقنية المعلومات أو إدارة الأعمال أو مجال ذي صلة.<br><br>الخبرة<br><br> 3-5 سنوات من الخبرة في تحليل الأنظمة وتحليل الأعمال ودعم التطبيقات أو أدوار تقنية معلومات ذات صلة. يفضل وجود خبرة في أنظمة تخطيط موارد المؤسسات (ERP) أو تطبيقات المؤسسة أو مشاريع التحول الرقمي.<br><br>المهارات التقنية<br><br> المعرفة بدورة حياة أنظمة المعلومات. فهم مفاهيم قواعد البيانات وSQL. خبرة في تحليل العمليات التجارية وتوثيق النظام. الإلمام بأنظمة ERP وCRM وHRMS أو أنظمة المؤسسة الأخرى. معرفة بمنهجيات تكامل الأنظمة وواجهات برمجة التطبيقات (APIs). خبرة في أدوات التقارير والتحليلات (Power BI وTableau وغيرها). فهم أفضل لممارسات أمان وتوافق تكنولوجيا المعلومات.<br><br>المهارات الشخصية<br><br>مهارات تحليلية قوية وحل مشكلات. مهارات اتصال وإدارة أصحاب المصلحة ممتازة. قدرة على ترجمة المفاهيم التقنية إلى لغة الأعمال. مهارات تنظيمية وتنسيق المشاريع قوية. الانتباه للتفاصيل والالتزام بالجودة.<br><br>عن المالومات (ملومة) [يرجى تصحيح اسم الشركة إلى العربية إذا لزم الأمر]<br><br> حولنا <br><br> مالوماتيا هي مزود خدمات وحلول تكنولوجيا معلومات رائد مقره في قطر، يجمع بين أفضل المواهب القطرية والدولية لتقديم حلول تقنية مبتكرة شاملة تمكّن العملاء من تحقيق أهدافهم الاستراتيجية.<br><br> مهمتنا<br><br>تمكين أعمال وحكومات قطر من القفز إلى المستقبل الرقمي بحلول مرنة ومبنية على المعرفة.<br><br>رؤيتنا<br><br>أن نصير الشريك المعتمد للمعرفة في قطر في التحول الرقمي، نم disrupt الصناعات، ونشكل المستقبل، ونبني منظومة تقنية عالمية المستوى.<br><br>قيادة التغيير الذي يحدث تأثيراً حقيقياً<br><br>منذ 2008، تقود مالوماتيا التحول الرقمي في قطر من خلال حلول تكنولوجيا معلومات مبتكرة ومرخصة ISO. بخبرات عبر قطاعات عامة وخاصة رئيسية، نمكّن رؤية الوطن من خلال خدمات متقدمة في السحابة والأمن السيبراني والذكاء الاصطناعي ومركز الاتصالات، مرتقين بدور التكنولوجيا في تشكيل مستقبل قطر المستدام.<br><br>عن الفريق<br><br>تأسست في 2008، تعتبر مالوماتيا رائدة قطرية في خدمات تكنولوجيا المعلومات والتحول الرقمي. نخدم قطاعات رئيسية تشمل الحكومة والرعاية الصحية والتعليم والجمارك والنقل، مقدمين حلولاً ذات تأثير تدعم أهداف التنمية الوطنية. مدعومون بفريق متنوع من خبراء تكنولوجيا معلومات قطريين ودوليين، نقدم حلولاً رقمية مبتكرة وعالية القيمة مصممة لتلبية احتياجات عملائنا الفريدة.<br><br>مهمتنا هي إلهام العملاء للتميّز الرقمي، ونطمح لأن نكون الشريك الموثوق به في بناء مجتمع أنجع من خلال التكنولوجيا والمواهب. نحن مدفوعون بقيم أساسية تحدد ثقافتنا ونهجنا: الملكية، النزاهة، التعاطف، العمل الجماعي، الشفافية، الرشاقة، التميز، الثقة، والابتكار.<br><br>انضم إلينا في shaping مستقبل التكنولوجيا في قطر
التعيين كمساعد تدريس لـ IS Program (خريف 2026)<br><br>إعلان وظيفة مساعد تدريس<br><br>العنوان: مساعد تدريس<br><br>المهام: مساعدة عدد من المدربين في دورات تتعلق بأنظمة المعلومات.<br><br>الملف المطلوب: يجب أن يمتلك المرشح الناجح معرفة قابلة للإظهار بمختلف مواضيع أنظمة المعلومات مثل تطوير التطبيقات، قواعد البيانات، تطوير الويب، وإدارة مشاريع تقنية المعلومات. يفضّل إجادة البرمجة باستخدام بايثون وR. سيتم تقييم المرشحين على أساس إنجازاتهم الأكاديمية وسجلات خبراتهم السابقة.<br><br>المؤهلات<br><br>درجة البكالوريوس في الأنظمة المعلوماتية أو مجال ذو صلة؛ يفضّل درجة الماجستير لكن ليست مطلوبة. مهارات تقنية قوية خاصة في البرمجة، سجل سابق في العمل مع الطلاب خاصة في توجيه المشاريع التقنية للطلاب، مهارات تواصل جيدة ومهارات اجتماعية قوية. سيتم النظر فقط في المرشحين المقيمين في قطر<br><br>المهام التفصيلية<br><br>المنصب يتضمن، وليس محدوداً بـ:<br><br>التعاون مع المدربين في إعداد مواد الدورة التدريبية، تجهيز احتياجات تكنولوجيا الدورة (مثلاً رفع، تثبيت، تكوين تطبيقات البرمجيات، الحفاظ على حسابات الطلاب، صيانة وإدارة الخوادم)، قيادة التكرارات، مساعدة المدربين في المختبرات و/أو المحاضرات الصفية. تقييم الأعمال التي ينشئها الطلاب باستخدام مقياس أو مفتاح الإجابة الذي يقدمه المدرس، مراقبة الامتحانات، عقد ساعات مكتبية، مناقشات متوسطة، الحفاظ على مواد الدورة على Canvas. المساهمة في التخطيط وتنفيذ الفعاليات التعليمية والتواصلية. أداء مهام أخرى يكلف بها من قبل رئيس قسم أنظمة المعلومات أو من وُكلائه.<br><br>سيستفيد المرشح من الإشراف الوثيق من قبل أعضاء هيئة التدريس والعمل في بيئة أكاديمية.<br><br>هذا منصب ابتدائي، دوام كامل، يبدأ في 15 أغسطس 2026 وينتهي في 30 يونيو.<br><br>عملية التقديم<br><br>يجب على المرشحين المهتمين إرسال سيرة ذاتية ورسالة تغطية يوضحون فيها مؤهلاتهم وخبراتهم واهتمامهم بالمنصب. يظل المنصب مفتوحاً حتى 15 أغسطس.<br><br>الموقع<br><br>الدوحة، قطر<br><br>وظيفة<br><br>دعم وتنسيق البرنامج الأكاديمي<br><br>نوع المنصب<br><br>موظف – عقد محدد<br><br>دوام كامل/دوام جزئي<br><br>دوام كامل<br><br>أساس الراتب<br><br>معلومات إضافية<br><br>يرجى زيارة “لماذا كارنيجي ميلون” لمعرفة المزيد عن أن تصبح جزءاً من مؤسسة تشجع الابتكارات التي تغير العالم. انقر هنا للاطلاع على قائمة مزايا الموظفين. كارنيجي ميلون جامعة جهة توظيف تكافؤ الفرص/إعاقة/محارب قديم. بيان الضمان
The Teaching Assistant supports the delivery of high-quality educational and research programs as assinged by the manager by creating a positive and engaging learning environment. Working under the direction of the assingned manager, the Teaching Assistant provides academic and administrative support, helps supervise students, and contributes to student learning, well-being, and development. The role requires collaboration with instructors, students, and staff while maintaining compliance with University policies, safeguarding requirements, and applicable regulations in Qatar. This job profile should only be used for teaching assistant positions in Qatar.<br><br>TA Recruitment for IS Program (Fall 2026)<br><br>Teaching Assistant Position Advertisement<br><br>Title: Teaching assistant<br><br>Duties: Assist various instructors with information systems related courses.<br><br>Profile sought: The successful candidate must have demonstrable knowledge of different information systems topics such as application development, databases, web development, and IT project management. Proficiency in application programming in Python & R is highly desirable. Candidates will be evaluated on their academic achievements and records of prior experience.<br><br>Qualifications:<br><br>Bachelor's degree in Information Systems or a related field; a Master's degree is desirable but not required. Strong technical skills especially in programming Prior record of working with students especially in guiding student technical projects Good communication skills and strong social skills Only candidates residing in Qatar will be considered<br><br>Detailed Duties: <br><br>The position entails, but is not restricted to:<br><br>Collaborate with instructors in preparation of course materials Set up the technology needs of the course (e.g. upload, install, configure software applications, maintain students’ accounts, maintain and administer servers) Lead recitations, assist instructors in labs and/or classroom lectures. Grade student-produced work using an instructor supplied rubric or answer key Proctor exams Hold office hours Moderate discussions, maintain course materials on Canvas. Contribute to the planning and execution of educational and outreach events. Perform other tasks as assigned by the Information Systems Area Head or their delegate(s).<br><br>The candidate will benefit from close supervision of faculty instructors and working in an academic environment.<br><br>This is an entry level position, full time, starting 15 August 2026 ending June 30.<br><br>Application Process:<br><br>Interested candidates should submit a resume and a cover letter outlining their qualifications, experience and interest in the position. Position remains open until August 15.<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Academic Program Support and Coordination<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Full time<br><br>Pay Basis<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will support the design, implementation, and maintainance of robust IT systems to enhance guest experiences and streamline operations. As an IT Supervisor, and services across multiple sites – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here’s what you’ll do during a typical day:<br><br>Support IT strategy and implementation: Support the design and execution of IT initiatives across multiple properties, ensuring alignment with area, cluster, and corporate objectives in collaboration with the Area Director of Technology Services Enhance system performance and security: Monitor, diagnose, and adjust performance on LAN and network servers while managing upgrades, directory structures, and preventive maintenance to optimize security, compliance, and system reliability Resolve technical challenges: Identify and implement solutions to user concerns related to personal computing, software applications, and network connectivity, providing training and support to ensure a seamless technology experience. Ensure compliance with IT standards: Oversee the implementation, maintenance, and upgrades of IT infrastructure, ensuring compliance with Hilton Technology Network (HTN) standards and certification requirements, including managing shared technology resources and backup procedures Lead technology projects: Assist with the execution of major system implementations, including workstation and server refreshes, Wi-Fi, PBX, and point-of-sale installations, ensuring projects are completed on time, within budget, and with minimal operational disruption Support hotel operations: Work closely with property management to ensure smooth IT operations, maintain critical site systems, and troubleshoot issues efficiently to minimize downtime. Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team<br><br>Qualifications<br><br>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>In Addition, This Role Requires The Following Minimum Qualifications<br><br>Diploma Computer Science, Information Technology, or a related field. Relevant certifications (e.g., Comp TIA, Cisco, Microsoft). Strong knowledge of hospitality systems and IT best practices. Leadership and project management skills. Experience with network administration, cybersecurity, and cloud solutions. Excellent troubleshooting and communication abilities. <br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Company Description Al Waha Cars, formerly known as Oasis Cars, has been a trusted leader in Qatar’s automotive market since 1997. Serving as the official dealer for renowned brands like Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray, Al Waha Cars is committed to excellence. With modern showrooms and dedicated service centers, the company provides a superior experience tailored to customer needs. Driven by a passion for quality and innovation, Al Waha Cars plays a pivotal role in shaping Qatar’s mobility landscape.<br>Role Description This is a full-time, on-site role located in Doha, Qatar, for an Information Technology Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, maintaining desktop systems, and delivering help desk support to ensure the smooth operation of the company's IT infrastructure. The specialist will also handle system updates, resolve user queries, and support internal teams with IT-related tasks.<br>Key Responsibilities Troubleshoot and resolve hardware, software, network, printer, scanner, and Microsoft Office-related issues. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Support and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure, monitor, and troubleshoot Fortinet firewalls and network security devices. Install Ruijee network switches, routers, access points, and internet connectivity. Install, configure, and maintain Windows Servers, Active Directory, Domain Controllers, DNS, DHCP, Group Policies, and file servers. Install, configure, and maintain CCTV cameras, NVR systems, and monitoring solutions. Troubleshoot CCTV connectivity and recording issues. Install, configure, and support Yealink IP phones. Provide technical support for call center operations and telephony infrastructure. Support PBX systems, SIP trunks, IVR configuration, and call routing. Maintain IT asset inventory and asset tracking records. Maintain IT racks, patch panels, cable management, and labeling standards. Ensure proper documentation of rack layouts and connectivity. Provide support for CRM, DMS, booking systems, ticketing systems, and business application.<br>Required Qualifications Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT Support, System Administration. Experience with Windows Server, Active Directory, Microsoft 365, Fortinet Firewalls, CCTV, and IP Telephony. Strong knowledge of networking concepts, TCP/IP, VLANs, VPNs, DNS, and DHCP. Experience supporting multi-site environments is preferred. Preferred Certifications Microsoft Certified (M365 / Windows Server MCSA) Fortinet NSE Certification CCNAITIL Foundation Comp TIA Network+ or Security+Soft Skills: Language: Fluent in English required. Arabic is an advantage. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users and prioritize tasks under pressure.
Company Description Al Waha Cars, formerly known as Oasis Cars, has been a trusted leader in Qatar’s automotive market since 1997. Serving as the official dealer for renowned brands like Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray, Al Waha Cars is committed to excellence. With modern showrooms and dedicated service centers, the company provides a superior experience tailored to customer needs. Driven by a passion for quality and innovation, Al Waha Cars plays a pivotal role in shaping Qatar’s mobility landscape.<br>Role Description This is a full-time, on-site role located in Doha, Qatar, for an Information Technology Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, maintaining desktop systems, and delivering help desk support to ensure the smooth operation of the company's IT infrastructure. The specialist will also handle system updates, resolve user queries, and support internal teams with IT-related tasks.<br>Key Responsibilities Troubleshoot and resolve hardware, software, network, printer, scanner, and Microsoft Office-related issues. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Support and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure, monitor, and troubleshoot Fortinet firewalls and network security devices. Install Ruijee network switches, routers, access points, and internet connectivity. Install, configure, and maintain Windows Servers, Active Directory, Domain Controllers, DNS, DHCP, Group Policies, and file servers. Install, configure, and maintain CCTV cameras, NVR systems, and monitoring solutions. Troubleshoot CCTV connectivity and recording issues. Install, configure, and support Yealink IP phones. Provide technical support for call center operations and telephony infrastructure. Support PBX systems, SIP trunks, IVR configuration, and call routing. Maintain IT asset inventory and asset tracking records. Maintain IT racks, patch panels, cable management, and labeling standards. Ensure proper documentation of rack layouts and connectivity. Provide support for CRM, DMS, booking systems, ticketing systems, and business application.<br>Required Qualifications Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT Support, System Administration. Experience with Windows Server, Active Directory, Microsoft 365, Fortinet Firewalls, CCTV, and IP Telephony. Strong knowledge of networking concepts, TCP/IP, VLANs, VPNs, DNS, and DHCP. Experience supporting multi-site environments is preferred. Preferred Certifications Microsoft Certified (M365 / Windows Server MCSA) Fortinet NSE Certification CCNAITIL Foundation Comp TIA Network+ or Security+Soft Skills: Language: Fluent in English required. Arabic is an advantage. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users and prioritize tasks under pressure.
Job Title<br>IT Business Analyst & QA Analyst (Banking | Arabic & English Bilingual) We are looking for an experienced IT Business Analyst & QA Analyst to join a leading financial services organization. The ideal candidate will be a bilingual (Arabic & English) IT professional with strong expertise in Business Analysis, Quality Assurance, and Banking applications. The successful candidate will work closely with business stakeholders, development teams, vendors, and project management teams to gather business requirements, prepare functional documentation, manage testing activities, and ensure the successful delivery of high-quality IT solutions. Key Responsibilities Business Analysis Gather, analyze, validate, and document business and system requirements. Translate business requirements into Functional and Non-Functional Specifications. Conduct process mapping, impact analysis, and gap analysis. Prepare documentation including SOW, BRD, FRD, SRS, FRS, User Stories, Functional Specifications, and Requirement Traceability Matrix (RTM). Collaborate with business users, developers, vendors, and project teams throughout the Software Development Life Cycle (SDLC). Quality Assurance & Testing Plan, coordinate, and execute System Integration Testing (SIT) and User Acceptance Testing (UAT). Prepare Test Plans, Test Cases, Test Scenarios, UAT Packs, and Test Evidence. Perform positive, negative, regression, and edge-case testing. Track defects, coordinate defect resolution, validate fixes, and support release readiness. Maintain audit-ready testing documentation and quality records. Documentation & Reporting Prepare release notes, SOPs, user manuals, knowledge base articles, policies, procedures, and technical documentation. Maintain RAID logs, dashboards, progress reports, meeting minutes, and MIS reports. Deliver professional communication and executive-level reporting in both Arabic and English. Governance & Compliance Ensure adherence to SDLC, Change Management, IT Governance, and Documentation Standards. Support Information Security controls and compliance requirements. Coordinate with vendors, monitor SLAs, perform Root Cause Analysis (RCA), and drive continuous improvement initiatives. Escalate project risks and critical issues when required. Required Qualifications Education Bachelor's Degree or higher in Computer Science, Computer Engineering, Information Technology, or an equivalent discipline. Experience Minimum 5 years of relevant IT experience. At least 2–4 years of experience in application development, configuration, implementation, or system support. Banking or Financial Services experience is highly preferred. Technical Skills Business Analysis Quality Assurance (QA) SIT & UATSDLCBRD, FRD, SRS, FRSRTMUser Stories Test Planning & Test Execution Defect Management Release Management Change Management Process Mapping Impact Analysis Root Cause Analysis (RCA) Technical Knowledge Java. NET (C#) C++Python React REST APIs / Web Services HTMLJava Scriptj Query SQL Server Oracle Database Sybase Application Integration Microsoft Office Microsoft Visio Soft Skills Strong analytical and problem-solving skills. Excellent stakeholder management and communication abilities. Ability to work effectively in multicultural teams. Strong planning, coordination, and documentation skills. Ability to perform under pressure and manage multiple priorities. Language Requirement Fluent Arabic (Speaking & Writing) – Mandatory Fluent English (Speaking & Writing) – Mandatory If you meet the above requirements and are interested in a long-term opportunity within the banking sector, we'd love to hear from you.