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<p>Desktop Support Engineers are part of the Level 2 IT Support team responsible for delivering onsite and remote technical assistance to end users. The role involves supporting hardware and software troubleshooting, device provisioning, operating system deployment, Microsoft 365 services, Microsoft Intune endpoint enrollment, printer support, smartboard and meeting room technologies and endpoint security solutions. The position ensures efficient delivery of IT services while maintaining agreed Service Level Agreements (SLAs), operational standards and organizational IT policies. <br></p><p>Update, resolve, and document incidents and service requests in the ITSM ticketing system</p><p>with accurate troubleshooting details while maintaining SLA compliance.</p><ul><li><p>Provide Level 2 technical support to end users through on-site and remote assistance.</p></li><li><p>Troubleshoot and resolve hardware, operating system and software-related issues.</p></li><li><p>Install, configure, and maintain desktops, laptops, tablets and related peripherals.</p></li><li><p>Install, configure, update, and troubleshoot business applications and enterprise software.</p></li><li><p>Support Microsoft 365 services including Outlook, Teams, OneDrive, Microsoft Office</p></li></ul><p>applications and user account-related issues.</p><ul><li><p>Manage Windows endpoints using Microsoft Intune, including device enrollment, policy</p></li></ul><p>deployment, compliance monitoring, application deployment and troubleshooting.</p><ul><li><p>Support Microsoft Entra ID (Azure AD) device registration, user authentication, Conditional</p></li></ul><p>Access-related device issues and Hybrid Azure AD joined devices.</p><ul><li><p>Perform Windows feature updates, cumulative updates, driver updates, firmware updates</p></li></ul><p>and operating system upgrades.</p><ul><li><p>Configure and troubleshoot printers, scanners, smartboards, conferencing equipment,</p></li></ul><p>meeting rooms and audio/video devices.</p><ul><li><p>Set up and maintain wired and wireless network connectivity for client devices.</p></li><li><p>Collaborate with other IT teams and professionals to resolve complex issues.</p></li><li><p>Provide user guidance for Microsoft 365 applications, Windows features, endpoint security</p></li></ul><p>and corporate IT policies.</p><ul><li><p>Perform hardware replacement, warranty coordination, device lifecycle management,</p></li></ul><p>inventory verification and asset management.</p><ul><li><p>Support executive meetings, conference rooms, and business-critical events by ensuring all</p></li></ul><p>IT equipment functions properly.</p><ul><li><p>Participate in IT projects involving endpoint modernization, Windows upgrades, Microsoft</p></li></ul><p>Intune implementation, Microsoft 365 migration and endpoint security compliance</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology or a related field, with a</p></li></ul><p>minimum of 2 years of experience in IT support.</p><ul><li><p>Strong analytical, problem-solving and troubleshooting skills.</p></li><li><p>Strong technical knowledge of computer systems, hardware, operating systems and</p></li></ul><p>software.</p><ul><li><p>Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and</p></li></ul><p>Microsoft Office.</p><ul><li><p>Familiarity with Active Directory, Microsoft Entra ID (Azure AD), Hybrid Azure AD Join,</p></li></ul><p>Windows Autopilot, Windows Update for Business, and Group Policy.</p><ul><li><p>Strong communication and interpersonal skills with a customer-focused approach.</p></li><li><p>Ability to work independently and collaboratively within a team environment.</p></li><li><p>Excellent organizational skills with the ability to prioritize multiple tasks and meet</p></li></ul><p>deadlines.</p><ul><li><p>Ability to work under pressure while maintaining a high level of service quality.</p></li><li><p>Commitment to continuous learning and adopting modern endpoint management</p></li></ul><p>technologies.</p>

<p>The primary responsibilities of the WPS Operator: Administrative Responsibilities: Follow all relevant policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner. Facilitate knowledge transfer efforts related to different job activities to junior staff and ensure know-how and expertise is passed on to qualified candidates. Functional Responsibilities: Provide technical support and troubleshooting for end-user devices, software applications, and workplace technologies to ensure smooth and efficient operations. Install, configure, and maintain hardware and software components, including desktops, laptops, printers, and mobile devices, ensuring they are up to date and in compliance with security policies. Collaborate with cross-functional teams, such as technical support, infrastructure, and applications teams, to resolve complex technical issues and provide effective solutions to end-users. Resolve or escalate customer reported Incidents and Service Requests assigned to the Workplace Services team. Backlog management to ensure timely resolution of Incidents and Service Requests. Assist in the implementation and deployment of workplace technology solutions, including software updates, patches, and system upgrades, ensuring minimal disruption to end-user productivity. Participate in the creation and maintenance of technical documentation, including user guides, knowledge base articles, and standard operating procedures (SOPs), to facilitate self-service and efficient troubleshooting. Stay updated on emerging workplace technologies, industry trends, and best practices, recommending and implementing innovative solutions to enhance end-user experience and productivity.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge, Skills &amp; Experience Academic &amp; Professional Qualifications: Bachelor s degree in computer science, Information Systems, Engineering, or equivalent. Experience: 2-3 years of experience as an onsite IT support engineer desktop support. Skills and Requirements: In-depth knowledge of computer hardware, software, operating systems, and network systems for diagnosing and resolving technical issues. Hardware Troubleshooting: The ability to troubleshoot and repair hardware components such as desktops, laptops, printers, and peripherals. Software Troubleshooting: Proficiency in diagnosing and resolving software-related problems, including operating system issues, application errors, and driver conflicts. Networking Skills: Understanding of basic networking concepts, including TCP/IP, DNS, DHCP, and VPN, to troubleshoot network connectivity issues. Security Awareness: Knowledge of IT security best practices to ensure data protection and prevent security breaches. Customer Service: Excellent interpersonal and communication skills for effectively assisting end-users and providing a positive customer experience. Documentation: Maintaining accurate records of support requests, troubleshooting steps, and solutions for tracking and improving IT support. Time Management: Efficiently managing time and prioritizing tasks to meet service level agreements (SLAs) and minimize downtime for end-users. Adaptability: The ability to adapt to new technologies and stay updated on emerging trends in the IT field. Team Collaboration: Collaboration with other IT professionals and departments to address complex issues and support IT projects. Remote Support: Familiarity with remote support tools and techniques for supporting remote users when necessary. Certifications: Relevant certifications, such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or vendor-specific certifications. Experience with Active Sync and mobile device support. Experience with ITSM tools, preferably HP/Micro focus Service Manager, is an asset.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span><span>Technical Support &amp; Troubleshooting</span></span></span></span><ul><li><p><span><span><span>Provide on-site and remote technical support for Windows and Apple devices, including desktops, workstations, laptops, iMacs, and MacBooks.</span></span></span></p><br></li><li><p><span><span><span>Troubleshoot and resolve common hardware and software issues in accordance with approved procedures.</span></span></span></p><br></li><li><p><span><span><span>Provide remote desktop support using approved tools to minimize downtime.</span></span></span></p><br></li><li><p><span><span><span>Support accessories and peripherals, including printers, scanners, IP telephones, and related hardware.</span></span></span></p><br></li></ul><span><span><span>Incident &amp; Request Handling</span></span></span><ul><li><p><span><span><span>Log, update, and manage technical incidents and service requests in the ticketing system.</span></span></span></p><br></li><li><p><span><span><span>Escalate complex or unresolved issues to Technical Support Services – Tier 2 with complete diagnostic details.</span></span></span></p><br></li><li><p><span><span><span>Support Technical Support Services – Tier 2, under guidance, in resolving incidents, problems, and escalations through on-site assistance, task execution, and data collection.</span></span></span></p><br></li></ul><span><span><span>Deployment &amp; Asset Management</span></span></span><ul><li><p><span><span><span>Prepare, install, and configure IT assets.</span></span></span></p><br></li><li><p><span><span><span>Install operating systems, standard applications, and authorized software according to policies.</span></span></span></p><br></li><li><p><span><span><span>Perform on-site installation, relocation, and replacement of IT equipment and peripherals.</span></span></span></p><br></li><li><p><span><span><span>Execute approved hardware upgrades and component replacements.</span></span></span></p><br></li><li><p><span><span><span>Apply preventive and corrective maintenance to reduce downtime and extend asset life.</span></span></span></p><br></li><li><p><span><span><span>Maintain accurate asset records and lifecycle documentation in approved systems.</span></span></span></p><br></li></ul><span><span><span>General Service Responsibilities</span></span></span><ul><li><p><span><span><span>Conduct all interactions with end users, stakeholders, vendors, and QM stakeholders in a courteous, respectful, professional, and service-oriented manner.</span></span></span></p><br></li><li><p><span><span><span>Uphold ethics, integrity, transparency, and accountability in all duties.</span></span></span></p><br></li><li><p><span><span><span>Maintain a professional appearance on-site, wearing formal business attire aligned with QM standards.</span></span></span></p><br></li><li><p><span><span><span>Perform all work assignments strictly as approved, authorized, or directed by designated QM Information Technology Department representatives.</span></span></span></p><br></li></ul><br><span>Requirements</span><ul><li><p><span><span><span>Ability to provide on-site and remote support for Windows and Apple end-user devices.</span></span></span></p><br></li><li><p><span><span><span>Ability to troubleshoot and resolve common hardware, software, peripheral, and remote desktop issues.</span></span></span></p><br></li><li><p><span><span><span>Ability to log, update, and manage tickets, escalations, and diagnostic details.</span></span></span></p><br></li><li><p><span><span><span>Ability to install, configure, relocate, upgrade, and maintain IT assets and peripherals.</span></span></span></p><br></li><li><p><span><span><span>Ability to follow approved procedures, SLAs, escalation matrices, and QM IT Department direction.</span></span></span></p><br></li><li><p><span><span><span>Availability for after-hours and on-call support as required.</span></span></span></p><br></li><li><p><span><span><span>Progressively take on activities typically handled by Technical Support Services – Tier 2 while maintaining service quality and SLA adherence.</span></span></span></p><br></li><li><p><span><span><span>Support cross-training between Helpdesk Technical Services and Audio-Visual Technical Services, as applicable.</span></span></span></p><br></li></ul><br> </div>

???? Welcome to Your Next Adventure!<br><br>Most finance teams report the score. We help write it. As Business Finance Specialist - Tech & Product, you’ll be the finance co-pilot to the GM - partnering mainly Tech, but also across Finance, Strategy, Product and Marketing to drive how we win with restaurant partners and users. You’re the one who challenges the commission rate, models the partnership, calls out the margin trap, and tells the P&L story to leadership before they ask. If you’re the kind of finance person who’d rather be in the room when decisions get made than reading about them on a deck the next day, please keep reading<br><br>???? What You’ll Get Your Hands On<br><br>Partner with Tech, Product, and R&D leadership on financial planning and strategic decision-making. Own budgeting, forecasting, reporting, and variance analysis for technology functions. Develop business cases, ROI models, and investment scenarios for product and technology initiatives. Manage software capitalization and ensure audit-ready documentation. Support financial modeling for new vertical launches and strategic projects. Improve reporting, analytics, and cost visibility through automation and BI collaboration.<br><br>????‍♂️ The Magic You Bring<br><br>5–8+ years of experience in FP&A, Business Finance, or Strategic Finance. Experience supporting Tech, Product, or R&D organizations. Knowledge of software capitalization and accounting principles. Experience with ERP/planning tools; BI tools are an advantage.<br><br>✨ Bonus Points If You Have<br><br>Strong stakeholder management and communication skills. Strong financial modeling and Excel skills.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Role Summary:We’re looking for a Videographer/Editor who can shoot fast and edit faster, someone who can turn a rough idea into a reel that actually stops the scroll. Product videos, campaign content, whatever we throw at you, for Instagram, Tik Tok, and Snapchat.<br>Key Responsibilities:Shoot reel content for product launches and campaigns — studio days and on-location, whatever it takes Edit raw footage into finished reels that hit, pacing, sound, captions, all of it Work closely with the Social Media Manager on concept, shot lists, and creative direction, you bring the execution Keep the turnaround fast without cutting corners on quality<br><br>Requirements:A portfolio that shows you can actually do this, reels, short-form, whatever proves it You know your way around editing software (Premiere Pro, Cap Cut, Final Cut, whatever your weapon of choice is) You get what makes something perform on Reels, Tik Tok, and Snapchat, not just clean cuts, actual instinct for it You’re reliable and organized Arabic is a must — priority goes to Qatar-born residents

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job SENIOR PROJECT MANAGER INFRASTRUCTURE - T24 MODERNISATION (BANKING) <p><strong>Role Overview</strong><br>This is a senior technology delivery leadership role responsible for all IT delivery activities across the T24 Core Banking Modernisation programme at a leading Qatar-based financial institution. The IT Workstream PM will own infrastructure, environments, architecture governance, system integrations, middleware delivery, data migration support, testing coordination, release management, cutover planning, and production readiness. The role requires someone who can act as the central technical orchestrator — coordinating multiple software vendors, system integrators, and internal technology teams toward a single integrated delivery plan while maintaining governance and accountability throughout.<strong><br>Key Responsibilities</strong><br>Architecture, Infrastructure &amp; Environment<br>Coordinate with infrastructure teams to build and provision all programme environments. Validate vendor solutions against security, network, architecture, and data governance standards. Manage secure access provisioning including VPNs, network access, and environment permissions for all internal and external teams. Govern provisioning, readiness, stability, and maintenance of all programme environments throughout the delivery lifecycle.<br>System Integration &amp; Interface Development<br>Coordinate development of APIs and middleware integrations between T24 modules and all downstream applications. Monitor dependencies across software vendors and internal teams. Coordinate architecture reviews and technical design approvals, ensuring compliance with enterprise architecture standards and technical governance.<br>Data Migration Support<br>Monitor all technical extraction, cleansing, and ETL build activities. Coordinate ETL and database teams responsible for migration pipelines. Track mock run execution, tuning activities, and migration refinements. Ensure masking, encryption, and protection of sensitive banking information across all non-production environments.<br>Testing<br>Lead technical defect review sessions and route defects to appropriate vendors and technical teams. Coordinate load testing, stress testing, high availability testing, failover testing, and disaster recovery testing activities across the programme.<br>Release Management<br>Govern deployment pipelines and ensure controlled promotion of releases across all environments. Manage release packaging, deployment readiness, and CI/CD pipeline governance.<br>Cutover<br>Own detailed technical cutover plans and execution sequences. Co-lead technical command centre operations during the go-live weekend. Ensure all technical teams and vendors are prepared for cutover weekend execution activities. Establish rollback procedures, triggers, escalation paths, and recovery plans. Ensure complete rollback readiness prior to every cutover attempt.<br>Vendor Management<br>Hold software vendors and system integrators accountable for technical contractual deliverables. Coordinate across multiple concurrent vendors with overlapping technical dependencies.<br>Workstream Management<br>Plan, organise, track, govern, and report all technology-related workstream activities. Manage cross-functional issues and dependencies. Provide regular status updates to the Programme PMO and executive stakeholders.<strong><br>Essential Skills &amp; Experience</strong><br>Minimum 12 years of experience in IT delivery or technology programme management with at least one full lifecycle core banking transformation programme as a senior technology lead.&nbsp;</p><br><p>Demonstrable experience on a Temenos T24 implementation or migration programme. Deep knowledge of API, middleware, Kafka, ESB, and REST integration architecture in a core banking context. Multi-vendor and System Integrator management experience on a complex concurrent delivery. Infrastructure delivery experience across cloud and on-premise banking environments.&nbsp;</p><br><p>Experience governing environment, release, and deployment management across a large-scale banking programme.&nbsp;</p><br><p>Hands-on experience coordinating performance, stress, failover, DR, and cybersecurity testing in a banking context.&nbsp;</p><br><p>Strong CI/CD pipeline management and DevOps delivery experience. PMP or equivalent project management certification. Strong stakeholder management and executive reporting capability.</p><br><p><strong>Desirable Skills &amp; Experience</strong></p><br> <p>Prior experience at a Qatar, GCC, or Middle East financial institution or on a programme delivered for one.&nbsp;</p><br><p>Familiarity with Islamic banking IT architecture and platform requirements.&nbsp;</p><br><p>Experience with Temenos-specific infrastructure, hosting environments, and release management processes.&nbsp;</p><br><p>ITIL Foundation or Practitioner certification relevant to release and environment management. AWS, Azure, or equivalent cloud certification where cloud infrastructure is in scope.</p><br> <p>Vertical:</p><br> <p>Technology</p><br> <br> <br> </div>

<p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and execute business development and account management strategies aligned with company objectives.</p></li><li><p>Identify, qualify, and secure new business opportunities across corporate and government sectors.</p></li><li><p>Promote the company's portfolio, including cybersecurity, cloud, AI, managed services, software solutions, IT infrastructure, digital transformation, and IT & Non-IT outsourcing services.</p></li><li><p>Build and maintain strong relationships with customers, channel partners, and technology vendors to drive business growth.</p></li><li><p>Manage the complete sales cycle, including lead generation, client meetings, solution presentations, proposals, negotiations, contract closure, delivery coordination, invoicing, and collections.</p></li><li><p>Prepare sales forecasts, pipeline reports, and market intelligence to support business planning.</p></li><li><p>Monitor market trends, customer requirements, and competitor activities to identify new opportunities.</p></li><li><p>Collaborate with technical, operations, recruitment, finance, and vendor teams to ensure successful project delivery and customer satisfaction.</p></li><li><p>Maintain accurate CRM records and ensure compliance with company and vendor partnership requirements.</p></li><li><p>Achieve assigned sales, profitability, and customer retention targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>3–5 years of experience in business development, account management, or B2B sales within ICT, cybersecurity, cloud, system integration, managed services, or outsourcing.</p></li><li><p>Existing network within Qatar's corporate and government sectors is an advantage.</p></li><li><p>Valid Qatar Driving License preferred & candidate must be available in Qatar.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Primary Purpose of the Job</strong><br><ol><li><span>Develop and maintain enterprise architecture principles, models, standards, guidelines, procedures, enterprise architecture assets and artifacts including reference architectures, target architectures, capability models, and technology roadmaps for enterprise IT ecosystem.</span></li><li><span>Analyze the development of architecture standards, patterns, and guidelines for systems design and integration to be used while participating in architecture assessments for IT initiatives to ensure alignment with approved principles, standards, and reference architectures.</span></li><li><span>Performs the Architecture Review Board (ARB) operations by reviewing requests, coordinating the planning and alignment session with ARB members, conducting compliance assessments, and tracking decisions.</span></li><li><span>Maintain architecture repository and upkeep architectural assets/ artifacts in IT environment to ensure accurate documentation across all EA domains.</span></li><li><span>Drive research of emerging technologies and their applicability to the enterprise environment and propose innovative technologies and practices by providing use cases for their adoption helping drive digital excellence and a competitive advantage.</span></li><li><span>Drive research of right business technology investments by understanding business strategies and concepts for current and future needs </span></li><li><span>Assure seamless integration of new solution adoption and changes to existing IT landscape through solution roadmaps and architectural blueprints.</span></li><li><span>Manage EA tool while incorporating changes in business process, data, applications and technology by using architectural models and processes.</span></li><li><span>Lead communication related to enterprise architecture governance by being the source of architecture framework to ensure all stakeholders are aware and comply with these standards.</span></li><li><span>Compile guidance material to IT staff to promote a culture of continuous learning and improvement in enterprise architecture practices while supporting the section Head towards Qatari personnel career development.</span></li></ol> <br><strong>Required Experience and Skills</strong><br><p><span>9+ years of experience in an enterprise IT environment, with at least 4 years in Enterprise Architecture practices and operations. energy industry experience is an asset.</span></p><br> <br><strong>Educational Qualifications</strong><br><p><span>Bachelor’s degree in computer science, Information Systems, or a related field.</span></p><br> </div>

<p><b>EY Digital Risk Consulting</b></p><p><b>Senior Manager</b></p><p>EY is the leading Big-4 professional services firm committed to shape the future with confidence . Fast pace of today s business cycle as well as the rapid developments in business, operational and technological space present rapid growth opportunities as well as create uncertainties for today s business leaders and workforce. EY Digital Risk Consulting team is fully engaged with these developments that are rapidly reshaping the entire industries and economies leading to a redefining of their risk profiles. </p><p>Within MENA region, EY is actively engaged with all sectors of the economy and actively supporting the vision of national leaderships especially in the GCC countries. EY is dedicated to help our clients in all sectors anticipate the uncertainty they face in doing their business and work closely with them to help effectively manage the Risk. Technology is a major component underpinning the transformation programs. EY Risk Advisory and especially the Digital Risk team is currently looking for scaling up the capabilities and the skills on hand to serve increasing demands of our clients in their sophisticated technology environments. </p><p>The opportunity </p><p>In your role as a Senior manager with EY MENA Consulting, you will be among the senior executives of EY Digital Risk competency operating as one team across different MENA offices to serve our MENA clients. You will contribute to our account centric growth strategy focusing on issue-based and competency-driven client needs. That's what differentiates EY in the consulting marketplace. </p><p>For these reasons, opportunities with Digital Risk practice led to tremendous career progression potential. You won’t find a culture like this anywhere else, so if you are looking to work with knowledgeable, people-oriented colleagues, this is a great place to be. </p><p>Your key responsibilities </p><p>You will help our clients evaluate and enhance their business; with a focus on managing the risk arising from ongoing technology developments and the resultant fast-paced changes in their business and operational processes. </p><p>To make that happen, you will need a strong team and internal network to leverage our intellectual property, and lessons learned. </p><p>Everything you will be involved in comes down to providing excellent customer service and guiding EY teams do the same. Whether it is working with multiple client teams, advising the clients on Digital Risk related matters, or actively working EY account teams and partners in business development activities across various sectors, you will build strong relationships and become a trusted advisor to your clients. </p><p>Skills and attributes for success </p><p>Providing guidance and knowledge, participating in performing procedures focusing on complex, judgmental, and/or specialized issues related to technology related risks faced by our clients. </p><p>Demonstrating a thorough understanding of emerging technologies, complex information systems and the client’s business / industry. </p><p>Maintaining and enhancing relationships with client management, managing expectations around effectively delivering the engagements with successful closure and timely collections. </p><p>Demonstrating excellent project management skills, inspiring teamwork, and responsibility with team members. Using current technology/tools to enhance the effectiveness of work products and services. </p><p>Focussing on the importance of coaching and developing teams and colleagues, by taking their ideas and giving them the knowledge, skills, and opportunities, they need to deliver. </p><p>Bringing energy and ambition to identify and manage business development opportunities. </p><p>To qualify for the role, you must have . </p><p>Proven track record of success in the MENA/GCC region with key clients and industry sectors. </p><p>A master’s degree in computer science, information systems or a related discipline. Alternatively, a degree in business, accounting, or finance, with additional IT qualifications. </p><p>Master’s degree will be preferable. </p><p>Minimum ten (10) years of relevant experience of working as an IT risk consultant for a professional services firm or a public accounting firm, or as a senior executive of a technology company, a financial services company, telecom company, or comparable experience as an IT/IS expert. </p><p>Relevant experience areas include a combination of Digital Risk Management, Business Continuity Management, IT Disaster Recovery Management, Crisis Management, Third Party Risk Management, Technology Compliance Management, Technology Asset Management, Mobile Technology, Emerging Technologies (Robotics, IoT, Cloud and Blockchain), ERP Controls (SAP, Oracle, MS Dynamics), Technical Controls Management for IT Systems and Networking technologies, Data Analytics, IT/Business Process &amp; Controls Management, IT/IS Internal Audit, and/or Third-Party Reporting, etc. </p><p>Strong skills in project management, team management, and client service. </p><p>Strong analytical, interpersonal and communication skills. </p><p>A willingness to travel to meet client needs. </p><p>Ideally, you will also have </p><p>CISA, CBCP, CISSP, IRM, CISM, and/or CIA certification is essential for long-term growth in the role; Based on an individual’s professional background, area of specialization or industry focus, we recognize that other certifications, credentials, or experience may be more relevant than the listed certifications and therefore may be acceptable. </p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>To qualify for the role, you must have . </p><p>Proven track record of success in the MENA/GCC region with key clients and industry sectors. </p><p>A master’s degree in computer science, information systems or a related discipline. Alternatively, a degree in business, accounting, or finance, with additional IT qualifications. </p><p>Master’s degree will be preferable. </p><p>Minimum ten (10) years of relevant experience of working as an IT risk consultant for a professional services firm or a public accounting firm, or as a senior executive of a technology company, a financial services company, telecom company, or comparable experience as an IT/IS expert. </p><p>Relevant experience areas include a combination of Digital Risk Management, Business Continuity Management, IT Disaster Recovery Management, Crisis Management, Third Party Risk Management, Technology Compliance Management, Technology Asset Management, Mobile Technology, Emerging Technologies (Robotics, IoT, Cloud and Blockchain), ERP Controls (SAP, Oracle, MS Dynamics), Technical Controls Management for IT Systems and Networking technologies, Data Analytics, IT/Business Process &amp; Controls Management, IT/IS Internal Audit, and/or Third-Party Reporting, etc. </p><p>Strong skills in project management, team management, and client service. </p><p>Strong analytical, interpersonal and communication skills. </p><p>A willingness to travel to meet client needs. </p><p>Ideally, you will also have </p><p>CISA, CBCP, CISSP, IRM, CISM, and/or CIA certification is essential for long-term growth in the role; Based on an individual’s professional background, area of specialization or industry focus, we recognize that other certifications, credentials, or experience may be more relevant than the listed certifications and therefore may be acceptable. </p><p>What we look for </p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization. </p><p>If you have a genuine passion for helping businesses achieve world-class Digital risk management capabilities, while working alongside some of the most knowledgeable individuals in the business, then this role is for you.</p>