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<ul><li><p>Senior Certifier is responsible for the conduct of the day to day certification, validation, oversight, certificate maintenance and mutual recognition with the common criteria standards.</p></li><li><p>Ensuring that the highest standards of competence and impartiality are maintained, and that consistency is achieved across all evaluation and certification activities;</p></li><li><p>Possess a deep understanding of Common Criteria standards, Protection Profiles, Security Targets, Evaluation Assurance Levels (EALs), and related documentation</p></li><li><p>Provide guidance and mentorship to CB team members Certifiers and evaluators, ensuring their understanding of the certification process and helping them with complex evaluations.</p></li><li><p>Lead and oversee the review and assessment of documentation submitted by product developers, including Security Target documents, design specifications, and test plans.</p></li><li><p>Conduct advanced technical risk assessments, identifying potential security weaknesses or flaws in products or systems and providing expert guidance for mitigation.</p></li><li><p>Oversee and manage the testing phase, ensuring that security testing is conducted rigorously and accurately.</p></li><li><p>Conduct of day-to-day certification, certificate maintenance and mutual recognition projects and in compliance with scheme documentations.</p></li><li><p>Assisting with the development of policies, standards, procedures and guidelines.</p></li><li><p>Make recommendations regarding certification at specific Evaluation Assurance Levels (EALs) based on extensive evaluation expertise and knowledge of the certification process.</p></li><li><p>Stay up-to-date with the latest developments in security, emerging threats, and evolving technology to ensure the certification process remains relevant.</p></li><li><p>Collaborate with stakeholders, such as developers, evaluators, and national certification authorities, to ensure a consistent and accurate evaluation process.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Analytical and problem-solving skills</p></li><li><p>Proven experience in IT and Information Security Assessment</p></li><li><p>Common Criteria for IT Security Evaluation Training</p></li><li><p>Experience in Risk Assessment and management.</p></li><li><p>Should have hands on experience in information security</p></li><li><p>Understanding of ISO27001 certification audit requirements</p></li><li><p>Excellent communication, documentation, and report-writing skills.</p></li><li><p>In-depth knowledge of security testing methodologies and tools.</p></li><li><p>Have analytical & assessment experience of formal schemes and can assess a situation in a fair and objective manner in order to arrive at a firm conclusion.</p></li><li><p>Have training, workshops planning and delivery experience across Government & private sector.</p></li></ul>

???? Welcome to Your Next Adventure!<br><br>We are looking for a Support Lead to run our NOC-style operations function — the first line watching metrics and alerts across the platform, and the front door for 200+ developers. You will own alert response, SLAs, escalation paths, runbook quality, and the support engineers, keeping the platform team focused by catching issues early and routing the rest cleanly.<br><br>???? What You’ll Get Your Hands On<br><br>Lead the NOC / support team; own alert response, SLAs, and escalation paths Own monitoring and alerting quality — dashboards, alert thresholds, and noise reduction in Datadog Triage and route alerts and platform requests from 200+ developers Own and grow the runbook and self-service knowledge base to deflect repeat work Feed recurring alert and ticket patterns back to Cloud Ops and Cloud Platform to kill root causes Manage incident communications and stakeholder updates during outages Report operational metrics — alert volume, SLA attainment, and deflection — to infrastructure leadership Handle first-line AWS and container-orchestration triage, plus access and deployment support Mentor support engineers and build sustainable on-call / NOC coverage<br><br>????‍♂️ The Magic You Bring<br><br>4+ years in NOC, technical support, or operations, with lead scope Solid AWS and container-orchestration troubleshooting fundamentals Strong with metrics and alerting tooling (Datadog) — you think in dashboards and thresholds Strong on process — SLAs, ticketing, and escalation Excellent written communication and stakeholder management Basic scripting (Python/bash)<br><br>✨ Bonus Points If You Have<br><br>Experience running a NOC or supporting a large (100+) developer organization Built a knowledge base or self-service program from scratch Git Hub Actions familiarity Experience working with PCI-DSS or ISO 2700Incident-commander experience<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<strong>About The Ned Doha<br><br></strong>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel, it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club, our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br><strong>The Role<br><br></strong>At The Ned Doha, our Spa is more than a place to unwind, it’s a haven of calm, care, and thoughtful hospitality. From the moment our guests arrive, every interaction is designed to feel personal, welcoming, and effortlessly refined.<br><br>We are looking for a <strong>Spa Receptionist</strong> who brings warmth, grace, and attention to detail to be the first point of contact for our guests. If you have a passion for hospitality and enjoy creating memorable first impressions, we’d love to meet you.<br><br><strong>What You’ll Be Doing:<br><br></strong><ul><li> Organise scheduling of appointments to maximize use of time and profitability whilst ensuring that the client’s needs are of first importance. </li><li> Obtain and accurately record all relevant guest information including contact details, credit card details and requests/preferences. Prepare all guest correspondence and administration as per brand standards and ensure excellent presentation. </li><li> Respond to all guest enquiries promptly and efficiently. </li><li> Provide information on spa facilities during tours including benefits, utilisation instructions and health and safety. </li><li> Maintain the cleanliness, presentation and organisation of the reception area at all times. </li><li> Ensure that adequate supplies of all public information material are available and are in immaculate condition. </li><li> Record and track turn away business and repeat guests through the Spa Software system. Report as required by management. </li><li> Prepare the reception area for the start of the next shift, ensuring all messages are communicated and carry out a detailed hand over. </li><li> Answer telephones within three rings and in a professional manner, following brand standards. Answer all internet and external phone calls in the same professional manner. </li><li> Liaise with other hotel departments to ensure guest needs are met and communicated. Maintain a good knowledge of the hotel and facilities available. </li><li> Ensure turn away business and repeat guests are accurately tracked by the Spa Reception team through the Spa Software. </li><li> Maximise sales by driving up selling and cross selling both on reception and on the telephone. <br><br></li></ul><strong>About You:<br><br></strong><ul><li>Previous experience in a receptionist or guest-facing role, ideally within a luxury spa, hotel, or wellness environment</li><li>A warm, polished, and professional presence</li><li>Excellent communication and interpersonal skills</li><li>Strong organisational abilities and attention to detail</li><li>Confidence in handling bookings and administrative tasks</li><li>A genuine passion for wellness and delivering exceptional guest experiences</li><li>Ability to speak arabic would be an additional advantage<br><br></li></ul><strong>What’s In It for You?<br><br></strong><ul><li>Company-provided accommodation and transportation</li><li>21 calendar days annual leave and 11 paid public holidays</li><li>Sick leave benefits as per Qatar Labour Law</li><li>Private Medical Insurance for self</li><li>End of Service benefits</li><li>Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch &amp; dinner)</li><li>Exclusive hotel and dining rates for you, your family, and friends</li><li>Outstanding learning, development, and career progression opportunities</li><li>Reward and recognition programmes</li><li>The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br></li></ul><strong>Our Culture<br><br></strong>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br><strong>Ready to lead something extraordinary? <br><br></strong>TheNedDoha

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>We are seeking a motivated Planning Engineer to support project cost, schedule, performance, and financial control activities. The role will work closely with project teams to monitor budgets, commitments, expenditures, progress, forecasts, and cost and schedule performance. The ideal candidate will have a strong understanding of project controls fundamentals, financial concepts, cost management, earned value management, scheduling, change management, and project reporting.</p><br><p>Key Responsibilities</p><br><ul><li>Support project financial systems, processes, procedures, and reporting requirements.</li><li>Apply financial terminology, measurements, financial data analysis concepts, and principles to project assignments.</li><li>Identify project activities, changes, and actions that may have financial or cost impacts.</li><li>Develop and maintain the Work Breakdown Structure (WBS) for small projects.</li><li>Assist in establishing project baseline data using engineering drawings, specifications, scope documents, and other project information.</li><li>Monitor project costs and schedules and perform basic cost and schedule variance analysis.</li><li>Support the development and maintenance of project cost and schedule baselines.</li><li>Apply basic accounting principles to project cost and financial activities.</li><li>Collect and analyze project data for trending, forecasting, and performance analysis.</li><li>Participate in the collection, validation, and review of project progress and performance data.</li><li>Support the application of Earned Value Management (EVM), scope control, and change management methodologies.</li><li>Analyze manpower requirements, labor hours, and labor costs against approved project budgets.</li><li>Track actual project costs against approved funding and budget limitations.</li><li>Monitor purchase orders, commitments, subcontract costs, and project expenditures.</li><li>Support the tracking and analysis of project revenue, costs, commitments, and forecasts.</li><li>Assist with project scheduling activities and maintain an understanding of schedule performance and critical project milestones.</li><li>Support the integration of project cost and schedule information for performance management.</li><li>Assist in identifying and assessing the financial impact of scope changes and project changes.</li><li>Prepare and support regular project cost, schedule, and performance reports.</li><li>Participate in project cost review meetings and provide relevant project cost and performance information.</li><li>Maintain accurate project control data and ensure information is available for management decision-making.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in engineering, finance, accounting, business administration, construction management, project management, or a related discipline.</li><li>Relevant professional certifications in project controls, cost management, scheduling, or earned value management are an advantage.</li><li>7-10 years of relevant experience in project controls, cost control, project planning, project finance, cost engineering, or a related field.</li><li>Understanding of project controls and cost management principles.</li><li>Knowledge of budgeting, forecasting, cost tracking, and variance analysis.</li><li>Basic understanding of Earned Value Management (EVM).</li><li>Knowledge of WBS, cost and schedule baselines, and progress measurement.</li><li>Understanding of project scope control and change management.</li><li>Ability to analyze manpower, labor hours, and labor costs.</li><li>Understanding of purchase orders, subcontract commitments, and project expenditures.</li><li>Basic knowledge of accounting and financial principles.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and reporting skills.</li><li>Proficiency in Microsoft Excel and other project reporting tools.</li><li>Familiarity with project scheduling and cost-control software such as Primavera P6, MS Project, SAP, Oracle, or similar systems is an advantage.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<br><strong>Company Description<br></strong> <br><strong>Work with Us. Change the World.<br></strong> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br><strong>Job Description<br></strong> <br><strong>Job Summary<br></strong> <br>We are seeking a motivated Planning Engineer to support project cost, schedule, performance, and financial control activities. The role will work closely with project teams to monitor budgets, commitments, expenditures, progress, forecasts, and cost and schedule performance. The ideal candidate will have a strong understanding of project controls fundamentals, financial concepts, cost management, earned value management, scheduling, change management, and project reporting.<br> <br>Key Responsibilities<br> <ul><li>Support project financial systems, processes, procedures, and reporting requirements.</li> <li>Apply financial terminology, measurements, financial data analysis concepts, and principles to project assignments.</li> <li>Identify project activities, changes, and actions that may have financial or cost impacts.</li> <li>Develop and maintain the Work Breakdown Structure (WBS) for small projects.</li> <li>Assist in establishing project baseline data using engineering drawings, specifications, scope documents, and other project information.</li> <li>Monitor project costs and schedules and perform basic cost and schedule variance analysis.</li> <li>Support the development and maintenance of project cost and schedule baselines.</li> <li>Apply basic accounting principles to project cost and financial activities.</li> <li>Collect and analyze project data for trending, forecasting, and performance analysis.</li> <li>Participate in the collection, validation, and review of project progress and performance data.</li> <li>Support the application of Earned Value Management (EVM), scope control, and change management methodologies.</li> <li>Analyze manpower requirements, labor hours, and labor costs against approved project budgets.</li> <li>Track actual project costs against approved funding and budget limitations.</li> <li>Monitor purchase orders, commitments, subcontract costs, and project expenditures.</li> <li>Support the tracking and analysis of project revenue, costs, commitments, and forecasts.</li> <li>Assist with project scheduling activities and maintain an understanding of schedule performance and critical project milestones.</li> <li>Support the integration of project cost and schedule information for performance management.</li> <li>Assist in identifying and assessing the financial impact of scope changes and project changes.</li> <li>Prepare and support regular project cost, schedule, and performance reports.</li> <li>Participate in project cost review meetings and provide relevant project cost and performance information.</li> <li>Maintain accurate project control data and ensure information is available for management decision-making.</li> <br></ul><strong>Qualifications<br></strong> <ul><li>Bachelor's degree in engineering, finance, accounting, business administration, construction management, project management, or a related discipline.</li> <li>Relevant professional certifications in project controls, cost management, scheduling, or earned value management are an advantage.</li> <li>7-10 years of relevant experience in project controls, cost control, project planning, project finance, cost engineering, or a related field.</li> <li>Understanding of project controls and cost management principles.</li> <li>Knowledge of budgeting, forecasting, cost tracking, and variance analysis.</li> <li>Basic understanding of Earned Value Management (EVM).</li> <li>Knowledge of WBS, cost and schedule baselines, and progress measurement.</li> <li>Understanding of project scope control and change management.</li> <li>Ability to analyze manpower, labor hours, and labor costs.</li> <li>Understanding of purchase orders, subcontract commitments, and project expenditures.</li> <li>Basic knowledge of accounting and financial principles.</li> <li>Strong analytical and problem-solving skills.</li> <li>Good communication and reporting skills.</li> <li>Proficiency in Microsoft Excel and other project reporting tools.</li> <li>Familiarity with project scheduling and cost-control software such as Primavera P6, MS Project, SAP, Oracle, or similar systems is an advantage.</li> <br></ul><strong>Additional Information<br></strong> <br><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously.</em> <strong><em>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br></em></strong> <br><strong>About AECOM<br></strong> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br><strong>What makes AECOM a great place to work<br></strong> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br><strong>ReqID:</strong> J10158788<br> <br><strong>Business Line:</strong> Transportation<br> <br><strong>Business Group:</strong> DCS<br> <br><strong>Strategic Business Unit:</strong> ME and Africa<br> <br><strong>Career Area:</strong> Program &amp; Project Management<br> <br><strong>Work Location Model:</strong> Hybrid<br><br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent is primarily responsible for managing the team within the Domain Support department to lead the maintenance and support of Domain Operations functions, processes, and procedures, while ensuring services are delivered within budgeted cost targets.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities <br> <span>A. Shareholder &amp; Financial</span><ul><li><p><span>Ensure all areas of the Bank are supported with proper computer systems in accordance with IT standards.</span></p><br></li><li><p><span>Assist in preparing strategies, standards, and guidelines for hardware, software, and security of the Group's enterprise domain network in line with overall Windows, server, and system security policies.</span></p><br></li><li><p><span>Implement KPIs and best practices for AVP, Domain Support.</span></p><br></li><li><p><span>Promote cost consciousness and efficiency to minimize costs, avoid waste, and optimize benefits for the Bank.</span></p><br></li><li><p><span>Act within delegated authority limits. </span></p><br></li></ul><span>B. Customer (Internal &amp; External)</span><ul><li><p><span>Maintain contact with the Head of Technical Support and serve as liaison between the Domain Support team and customers.</span></p><br></li><li><p><span>Provide support for non-core servers and infrastructure applications including:</span></p><br><ul><li><p><span>Active Directory</span></p><br></li><li><p><span>Exchange</span></p><br></li><li><p><span>Archiving</span></p><br></li><li><p><span>Enterprise Backup</span></p><br></li><li><p><span>ECC</span></p><br></li><li><p><span>SharePoint</span></p><br></li></ul></li><li><p><span>Handle upgrades, installations, troubleshooting, and maintenance activities.</span></p><br></li><li><p><span>Oversee administrators and consultants as required.</span></p><br></li><li><p><span>Consult with Program Directors and Management Team to create efficient workflows.</span></p><br></li><li><p><span>Consult with Quality Assurance staff to create Performance Measurement Reports.</span></p><br></li><li><p><span>Assist customers with all their queries and requests.</span></p><br></li><li><p><span>Maintain activities according to Service Level Agreements (SLAs).</span></p><br></li><li><p><span>Build strong relationships with internal departments and units.</span></p><br></li><li><p><span>Provide accurate information to Auditors, Compliance, Financial Control, and Risk functions.</span></p><br></li></ul><span>C. Internal (Processes, Products, Regulatory)</span><ul><li><p><span>Standardize practices and procedures using best-practice methodologies.</span></p><br></li><li><p><span>Specify hardware and software solutions for Division users.</span></p><br></li><li><p><span>Install infrastructure components and diagnose system issues.</span></p><br></li><li><p><span>Plan development of computer infrastructure with management.</span></p><br></li><li><p><span>Prepare lifecycle procedures and implementation guidelines.</span></p><br></li><li><p><span>Lead documentation and resolution of hardware/software issues.</span></p><br></li><li><p><span>Prepare detailed technical requirements for assigned projects.</span></p><br></li><li><p><span>Assist in business continuity and contingency planning.</span></p><br></li><li><p><span>Support recruitment processes for the department.</span></p><br></li><li><p><span>Research and recommend new technologies and standards.</span></p><br></li><li><p><span>Organize backup staffing arrangements.</span></p><br></li><li><p><span>Lead vendor selection and contract assignments according to purchasing policies.</span></p><br></li><li><p><span>Participate in ad-hoc requirements and initiatives.</span></p><br></li><li><p><span>Conduct project progress meetings.</span></p><br></li><li><p><span>Work closely with Domain Administrators to implement new hardware and software solutions.</span></p><br></li></ul><span>System Administration Responsibilities</span><ul><li><p><span>Administer all servers across DC, DR, branches, and departmental environments.</span></p><br></li><li><p><span>Maintain maximum system uptime and end-user productivity.</span></p><br></li><li><p><span>Apply software patches and upgrades.</span></p><br></li><li><p><span>Diagnose server hardware and operating system problems.</span></p><br></li><li><p><span>Repair and upgrade servers.</span></p><br></li><li><p><span>Perform proactive maintenance of Domain computing equipment.</span></p><br></li><li><p><span>Manage Microsoft Active Directory.</span></p><br></li><li><p><span>Administer user accounts and email services.</span></p><br></li><li><p><span>Ensure Disaster Recovery (DR) readiness across production systems.</span></p><br></li><li><p><span>Act as a representative in the Disaster Recovery Committee.</span></p><br></li><li><p><span>Participate in periodic DR testing.</span></p><br></li><li><p><span>Administer:</span></p><br><ul><li><p><span>Active Directory</span></p><br></li><li><p><span>SQL Servers</span></p><br></li><li><p><span>IIS Servers</span></p><br></li><li><p><span>Terminal Servers</span></p><br></li></ul></li><li><p><span>Create and maintain system documentation.</span></p><br></li></ul><span>Team Leadership &amp; Continuous Improvement</span><ul><li><p><span>Generate enthusiasm among team members and develop future leaders.</span></p><br></li><li><p><span>Motivate staff to maintain responsiveness in a 24-hour support environment.</span></p><br></li><li><p><span>Lead continuous improvement initiatives through cross-functional teams.</span></p><br></li><li><p><span>Encourage adoption of best industry practices.</span></p><br></li><li><p><span>Promote innovative thinking and recognize new ideas.</span></p><br></li></ul><span>D. Learning &amp; Knowledge</span><ul><li><p><span>Ensure end-user training is provided when required.</span></p><br></li><li><p><span>Maintain strong technical knowledge of enterprise network systems.</span></p><br></li><li><p><span>Understand network and systems architecture to minimize business disruptions.</span></p><br></li><li><p><span>Identify and undertake professional development opportunities.</span></p><br></li><li><p><span>Provide leadership, motivation, direction, and constructive feedback to team members.</span></p><br></li><li><p><span>Support professional development for direct reports.</span></p><br></li><li><p><span>Remain current with developments in the profession.</span></p><br></li></ul> <br> <br><br> Education &amp; Experience Requirements <br> <span>Education</span><ul><li><p><span>Bachelor's Degree in:</span></p><br><ul><li><p><span>Computer Science</span></p><br></li><li><p><span>Computer Engineering</span></p><br></li><li><p><span>Or a related discipline</span></p><br></li></ul></li></ul><span>Experience</span><ul><li><p><span>Minimum 10 years of experience in financial services with specialization in:</span></p><br><ul><li><p><span>Systems management</span></p><br></li><li><p><span>Network design</span></p><br></li><li><p><span>Implementation</span></p><br></li><li><p><span>Maintenance</span></p><br></li></ul></li></ul> <br> <br> </div>