وظائف نظم و معلومات في قطر
٩٢٥٦ وظائف شاغرة
???? Welcome to Your Next Adventure!<br><br>Snoonu is Qatar's superapp—and social is where our brand comes to life every single day.<br><br>We're looking for a social-first leader who understands that great brands don't just publish content—they create conversations, shape culture, and build communities people genuinely want to be part of.<br><br>You'll lead Snoonu's entire social ecosystem, from content strategy and community engagement to influencer marketing and paid social awareness. You'll oversee both Snoonu and Snoonu City, ensuring every platform has a clear purpose, every campaign earns attention, and every piece of content strengthens our brand.<br><br>This role is equal parts strategist, creative director, trend forecaster, data-driven marketer, and team leader.<br><br>If you're constantly spotting trends before they happen, thinking in content series instead of individual posts, and asking "How do we make people share this?"—we'd love to meet you.<br><br>???? What You’ll Get Your Hands On<br><br>Social Media Strategy<br><br>Own the social media vision and strategy across Snoonu and Snoonu City. Define each brand's tone of voice, content pillars, and platform strategy across Instagram, Tik Tok, Snapchat, X, Linked In, and emerging platforms. Build content strategies that balance brand storytelling, entertainment, community engagement, and business objectives. Develop monthly and annual editorial calendars aligned with marketing campaigns, partnerships, product launches, and seasonal moments. Continuously identify cultural moments, trends, and platform opportunities to keep Snoonu relevant and ahead of the conversation. Ensure consistency across every social touchpoint while adapting content natively for each platform.<br><br>Content & Creative Leadership<br><br>Lead the social content strategy from concept to publication. Partner closely with Creative, Production, PR, CRM, Brand, and Product Marketing teams to develop integrated campaigns. Brief, review, and elevate all social content to ensure it meets Snoonu's creative standards. Build repeatable content formats and social-first franchises that audiences recognize and anticipate. Champion experimentation by testing new formats, creators, technologies, and platform features. Ensure every campaign has a strong social-first execution that drives conversation, engagement, and shareability.<br><br>Community Management<br><br>Own Snoonu's community management strategy across all platforms. Develop engagement frameworks that turn followers into loyal brand advocates. Monitor conversations, customer sentiment, and emerging trends to identify opportunities and risks. Ensure every interaction reflects Snoonu's tone of voice and brand personality. Build initiatives that encourage user-generated content, advocacy, and community participation.<br><br>Influencer Marketing<br><br>Develop and lead Snoonu's influencer strategy across Qatar and the GCC. Build long-term relationships with creators across all tiers—from nano influencers to celebrities. Identify, negotiate, onboard, and manage influencer partnerships aligned with Snoonu's brand positioning. Ensure influencer campaigns prioritize authenticity, creativity, and measurable brand impact. Continuously grow Snoonu's creator ecosystem while maintaining high quality standards. Measure influencer performance through engagement quality, earned reach, content performance, and brand impact.<br><br>Paid Social Leadership (Awareness)<br><br>Lead Snoonu's paid social strategy to maximize brand awareness, reach, and visibility across key platforms. Ensure paid amplification works seamlessly with organic social to extend the reach and impact of brand campaigns. Define awareness campaign objectives, target audiences, budget allocation, and amplification strategies in collaboration with the Senior Paid Social Media Executive. Monitor and optimize awareness metrics including reach, impressions, video views, frequency, CPM, and brand engagement. Continuously test audiences, creatives, formats, and placements to improve campaign effectiveness and maximize brand impact.<br><br>????♂️ The Magic You Bring<br><br>7–10 years of experience in Social Media, Digital Marketing, or Content Strategy. Minimum 3 years leading high-performing social media teams. Deep understanding of Gulf social media culture, trends, and platform behaviors. Proven track record of growing consumer brand accounts organically. Experience developing and managing influencer programs end-to-end. Strong understanding of Meta, Tik Tok, Snapchat, X, and Linked In ecosystems. Experience leading integrated organic and paid awareness strategies. Strong analytical mindset with the ability to turn insights into actionable recommendations. Excellent leadership, communication, and stakeholder management skills. Fluent in Arabic and English.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>Snoonu is Qatar's superapp—and social is where our brand comes to life every single day.<br><br>We're looking for a social-first leader who understands that great brands don't just publish content—they create conversations, shape culture, and build communities people genuinely want to be part of.<br><br>You'll lead Snoonu's entire social ecosystem, from content strategy and community engagement to influencer marketing and paid social awareness. You'll oversee both Snoonu and Snoonu City, ensuring every platform has a clear purpose, every campaign earns attention, and every piece of content strengthens our brand.<br><br>This role is equal parts strategist, creative director, trend forecaster, data-driven marketer, and team leader.<br><br>If you're constantly spotting trends before they happen, thinking in content series instead of individual posts, and asking "How do we make people share this?"—we'd love to meet you.<br><br>???? What You’ll Get Your Hands On<br><br>Social Media Strategy<br><br>Own the social media vision and strategy across Snoonu and Snoonu City. Define each brand's tone of voice, content pillars, and platform strategy across Instagram, Tik Tok, Snapchat, X, Linked In, and emerging platforms. Build content strategies that balance brand storytelling, entertainment, community engagement, and business objectives. Develop monthly and annual editorial calendars aligned with marketing campaigns, partnerships, product launches, and seasonal moments. Continuously identify cultural moments, trends, and platform opportunities to keep Snoonu relevant and ahead of the conversation. Ensure consistency across every social touchpoint while adapting content natively for each platform.<br><br>Content & Creative Leadership<br><br>Lead the social content strategy from concept to publication. Partner closely with Creative, Production, PR, CRM, Brand, and Product Marketing teams to develop integrated campaigns. Brief, review, and elevate all social content to ensure it meets Snoonu's creative standards. Build repeatable content formats and social-first franchises that audiences recognize and anticipate. Champion experimentation by testing new formats, creators, technologies, and platform features. Ensure every campaign has a strong social-first execution that drives conversation, engagement, and shareability.<br><br>Community Management<br><br>Own Snoonu's community management strategy across all platforms. Develop engagement frameworks that turn followers into loyal brand advocates. Monitor conversations, customer sentiment, and emerging trends to identify opportunities and risks. Ensure every interaction reflects Snoonu's tone of voice and brand personality. Build initiatives that encourage user-generated content, advocacy, and community participation.<br><br>Influencer Marketing<br><br>Develop and lead Snoonu's influencer strategy across Qatar and the GCC. Build long-term relationships with creators across all tiers—from nano influencers to celebrities. Identify, negotiate, onboard, and manage influencer partnerships aligned with Snoonu's brand positioning. Ensure influencer campaigns prioritize authenticity, creativity, and measurable brand impact. Continuously grow Snoonu's creator ecosystem while maintaining high quality standards. Measure influencer performance through engagement quality, earned reach, content performance, and brand impact.<br><br>Paid Social Leadership (Awareness)<br><br>Lead Snoonu's paid social strategy to maximize brand awareness, reach, and visibility across key platforms. Ensure paid amplification works seamlessly with organic social to extend the reach and impact of brand campaigns. Define awareness campaign objectives, target audiences, budget allocation, and amplification strategies in collaboration with the Senior Paid Social Media Executive. Monitor and optimize awareness metrics including reach, impressions, video views, frequency, CPM, and brand engagement. Continuously test audiences, creatives, formats, and placements to improve campaign effectiveness and maximize brand impact.<br><br>????♂️ The Magic You Bring<br><br>7–10 years of experience in Social Media, Digital Marketing, or Content Strategy. Minimum 3 years leading high-performing social media teams. Deep understanding of Gulf social media culture, trends, and platform behaviors. Proven track record of growing consumer brand accounts organically. Experience developing and managing influencer programs end-to-end. Strong understanding of Meta, Tik Tok, Snapchat, X, and Linked In ecosystems. Experience leading integrated organic and paid awareness strategies. Strong analytical mindset with the ability to turn insights into actionable recommendations. Excellent leadership, communication, and stakeholder management skills. Fluent in Arabic and English.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)<br><br>Location: Bangkok, Thailand (*Not open for remote work)<br><br>Get to Know our Team:<br><br>The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.<br><br>The Opportunity: <br><br>As a Lead Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.<br><br>In this Role, you’ll get to:<br><br>Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations<br><br>What you’ll Need to Succeed:<br><br>At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources.<br><br>It’s Great if you Have: <br><br>MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)<br><br>Location: Bangkok, Thailand (*Not open for remote work)<br><br>Get to Know our Team:<br><br>The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.<br><br>The Opportunity: <br><br>As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.<br><br>In this Role, you’ll get to:<br><br>Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations<br><br>What you’ll Need to Succeed:<br><br>At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources.<br><br>It’s Great if you Have: <br><br>MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)<br><br>Location: Bangkok, Thailand (*Not open for remote work)<br><br>Get to Know our Team:<br><br>The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.<br><br>The Opportunity: <br><br>As a Lead Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.<br><br>In this Role, you’ll get to:<br><br>Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations<br><br>What you’ll Need to Succeed:<br><br>At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources.<br><br>It’s Great if you Have: <br><br>MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)<br><br>Location: Bangkok, Thailand (*Not open for remote work)<br><br>Get to Know our Team:<br><br>The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.<br><br>The Opportunity: <br><br>As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.<br><br>In this Role, you’ll get to:<br><br>Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. Proactively identify opportunities for growth within supply and the wider business. Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. Automate manual operational processes and present back on time savings gained through modernization of business operations<br><br>What you’ll Need to Succeed:<br><br>At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BIAdvanced working knowledge and hands-on experience in SQLStrong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. Experience in conducting A/B testing experimentation Strong experience in finding data insights and provide business recommendation to the business A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. Data driven in both decision making and performance measurement. Extreme comfort in ambiguous, fast-paced environment. Ability to multi-task, prioritize and coordinate resources.<br><br>It’s Great if you Have: <br><br>MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. Asian market experience. Travel industry / e-commerce / tech / consulting experience.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Job Summary<br><br> JOB DESCRIPTION <br><br>Superior authority onboard the rig for the operational safety, efficiency, drilling integrity and client relations, implementation and upholding of safety to prevent injuries, preserve life, protect equipment while maintaining compliance with environmental requirements. Provide onboard leadership and direction for department leaders, for meeting the client drilling program requirements while considering company procedures and allocated rig budget.<br><br>Roles & Responsibilities<br><br>Rig Operations:<br><br>Organize and supervise the activities of drilling, marine and maintenance departments of the drilling unit to effectively carry out management and command functions in compliance with company procedures. Communicates with the Rig Manager in reviewing and discussing the client’s projected well program before operations commence and throughout the well as necessary to stay abreast of pertinent operational activities and time factors. Manage & review the execution of the drilling program in coordination with Client Representative and rig department heads through the daily operations plans (IADC logs). Make all decisions in conjunction with departments’ heads regarding utilization of equipment, making sure the rig and support equipment is properly maintained and fit for purpose. Ensure the availability of the optimum quantity of rig supplies, parts, materials, fuel, lubricants, potable water for the drilling program are onboard. Determines when to cease \ resume operations, as per company procedures in cooperation with the Rig Manager. Plan, approve, and supervise rig activities such as equipment maintenance, preventive maintenance program, repairs, daily maintenance of drilling fluids, rigging up or down, etc. Ensure all activities are coordinated with minimal loss of time or effort.<br><br>Marine & Rig Move<br><br>Plan operations with the Marine department all related rig move activities, equipment, supplies, personnel mooring, station keeping and stability in compliance with the rig's Marine Operations Procedures to prepare for the rig move. Assesses the new drilling location, considering factors such as water depth, seabed conditions, weather, setting up location and proximity to infrastructure. Obtains necessary permits and ensures compliance with regulatory requirements for the rig move. Ensures rig complies with Flag State and certifying Regulatory Bodies requirements. Coordinates with vessel operators, tugboat crews, and support teams for efficient execution of the rig move. Supervise and monitor rig positioning and anchor mooring or preloading and leg penetration during rig movement and placement.<br><br>Management Of Major Emergencies<br><br>Acts as the command team leader during emergency situations, through leading the Rig’s emergency response teams as detailed on the Emergency Plan and Company Procedures. Ensure that all personnel are instructed in the procedures to be adopted in the case of an emergency. Ensure that Well Control and general safety drills are held and recorded in accordance with Company requirements.<br><br>Client Management<br><br>Act as the primary client contact onboard the rig regarding all service provision related matters. Communicate regularly with the client representative onsite and ensure that each party’s priorities and plans are clearly communicated and understood to continually promote good relations with the client. Represents the Company professionally, upholding the confidentiality of the Company and client business both during and outside of work hours. Develops and maintains positive working relationships with other department heads, supervisors, operator's representatives, subcontractors, and all personnel on the rig.<br><br>Reporting And Documentation<br><br>Maintains proper logs and records, promptly submitting required reports as per company protocols and regulatory standards. Prepare accurate and timely reports, including daily drilling reports, equipment status reports, and incident reports to document drilling activities and operational performance.<br><br>People Management & Development<br><br>Establishes and maintains good working relationships with the crew, clients, and third-party personnel, promoting effective collaboration between departments. Provide clear instructions to their team regarding their duties, responsibilities, and any necessary safety precautions prior to commencing work. Mentor, develop and train their team to ensure safe and effective operations. Identifies opportunities for skill and career advancement, works to support the professional growth of their team. Ensure their team receives the necessary required training to perform their duties safely and effectively through on-the-job training, classroom training, and participation in safety drills and exercises. Support, promote and actively participate in ADES’s Competency Assurance Program for their team. Evaluates the performance of their team on constant and fair feedback basis, identify areas for improvement, drive the ADVANCE process to formalize a performance management culture. Oversees the catering staff, ensuring proper hygiene is practiced with respect to the quality, storage and preparation of food, cleanliness of the kitchen and accommodation, hospital upkeep and medical care, suitable drinking water including suitable laundry facilities to maintain clean linen and towels.<br><br>Job Requirements<br><br>Education & Experience:<br><br>Minimum educational level required: High School or Vocational/Technical Qualification. Minimum (15+) years of working experience in drilling and workover operations with renowned drilling contractors with a career history showing time served as Driller, Day Tool Pusher and Night Tool Pusher. Minimum previous experience of Two (2) years as a Senior Tool Pusher or OIM.<br><br>Skills/Competencies Required<br><br>Fluent in English (written & spoken). PC literate in Microsoft Office Business & Financial Acumen, Leadership, Situation Awareness, Communication, Team Management, Performance shaping factor — stress and fatigue, Problem Solving, Agility & Pace.<br><br>Certifications<br><br>As per ADES Training Matrix Valid Well Control (Well Sharp / IADC) Certificate. Valid MODU OIM Licenses.
Airswift هي مزود عالمي للكوادر البشرية متخصص في قطاعات الطاقة والبنية التحتية وتكنولوجيا المعلومات. موجودون في أكثر من 70 دولة حول العالم، ومدى وصولنا وقدراتنا في الأسواق التي نخدمها لا مثيل لها في الصناعة.<br><br>نحن نتعاون مع مشغّل رئيسي في النفط والغاز للبحث عن SHES Specialist - Offplot. هذه وظيفة عقد طويل الأمد تتطلب العمل من مقر سكني 6 أيام في الأسبوع / 10 ساعات على أن تكون موجوداً في الموقع (مدينة Ras Laffan الصناعية). ستكون هذه الوظيفة جزءاً من مشروع توسيع LNG بمليارات الدولارات.<br><br>الرجاء الاطلاع على التفاصيل أدناه<br><br>العنوان: SHES Specialist - Offplot<br><br>تاريخ البدء: قابل للتفاوض (عادة خلال إشعار شهر واحد)<br><br>المدة: 36 شهراً (إمكانية التمديد)<br><br>الموقع: الموقع (المدينة الصناعية Ras Laffan)، قطر<br><br>جدول العمل: 6 أيام في الأسبوع / 10 ساعات في اليوم<br><br>الغرض من الوظيفة<br><br>للقيام بدور نقطة محورية SHES في الشركة لأعمال الحفر والتعدين البحري، مع تقديم التوجيه الفني وضمان الامتثال والإشراف الميداني لضمان تنفيذ جميع أنشطة الحفر والتجفيف والتشييد البحري المرتبطة بشكل آمن ومسؤول بيئياً وبما يحقق أهداف المشروع. توفير إشراف وضمان SHES تخصصي للسلامة والصحة والبيئة والأمن على أعمال الحفر والتجفيف والتشييد البحري، والتأكد من أن جميع أعمال المشروع مخططة ومُنفذة وفق متطلبات الشركة والجهات التنظيمية وشروط التصاريح وأفضل الممارسات العالمية. إدارة العناصر ذات الصلة من نظام إدارة SHES المشروع، وإجراءاته وبرامجه وضمان التنفيذ الفعال والكفء لإجراءات التحكم في المخاطر وتدابير التخفيف في الموقع.<br><br>سياق العمل والتحديات الرئيسية<br><br>الموقع في مكاتب موقع المشروع في Ras Laffan، قطر. الحفاظ على إشراف SHES فعال عبر الحفر والمقاولين البحريين المتعددين الذين يعملون في بيئة عالية المخاطر. ضمان الامتثال لمعايير الشركة والمتطلبات التنظيمية وشروط التصاريح البيئية مع دعم أهداف تسليم المشروع. إدارة مخاطر التفاعل والتأثيرات البيئية ومخاطر التشغيل البحري المرتبطة بالحفر والتجفيف والتشييد البحري. التأثير في أداء SHES للمقاول وتعزيز ثقافة السلامة الإيجابية دون وجود سيطرة تشغيلية مباشرة. موازنة ضغوط جدول المشروع مع الحاجة إلى تحقيق أداء SHES على مستوى عالمي وأهداف_zero harm_. الحفاظ على تنسيق وثيق مع إدارة المشروع، فرق الحفر/البحر للمقاولين، والمتعاقدين، والمقاولين الفرعيين، والجهات التنظيمية، ومشغلي الموانئ، وأصحاب المصلحة البيئيين لضمان تنفيذ آمن ومسؤول بيئياً ومتوافق مع الأعمال بشكل يومي. دعم الأنشطة التي تُنفّذ من قِبل الحفارين، والرافعات العائمة، والسفن الداعمة، ومناطق التجفيف، والموانئ البحرية، ومواقع البناء. إدارة المخاطر المرتبطة بالعمليات البحرية، والمعدات الثقيلة، وحركات السفن، وعمليات الرفع، والأماكن المحصورة، والأنشطة الغوص، ومتطلبات حماية البيئة بشكل فعال. الحفاظ على الامتثال أثناء العمليات المتزامنة التي تشمل الحفارات، والرافعات، وقوارب العمل، ومعدات البناء، وضمان تنفيذ آمن للحفر في قنوات الملاحة المزدحمة ومناطق الميناء.<br><br>المهام الوظيفية الأساسية<br><br>التقارير إلى: رئيس SHES (NFW Offplot). توفير القيادة والتوجيه والضمان SHES لجميع أنشطة الحفر والتجفيف والبحرية المرتبطة لضمان الامتثال لخطط SHES وإجراءاتها والالتزامات التنظيمية. إجراء فحص منتظم للحفّارات والرافعات وقوارب العمل ومعدات البحرية والمنشآت المؤقتة وأعمال البناء. رصد والتحقق من امتثال المقاول لخطط SHES المعتمدة ومواصفات المشروع وشروط الترخيص والمتطلبات العقدية. مراجعة وتأييد تقييمات مخاطر المقاول وبيانات المنهج وخطط الإدارة البيئية وإجراءات الاستجابة للطوارئ لعمليات بحرية عالية المخاطر. إجراء تدقيق SHES وفحوصات ميدانية وزيارات موقع وأنشطة تحقق ميدانية لضمان تنفيذ فعال لضوابط المخاطر وتدابير التخفيف. ضمان الامتثال لتصاريح البيئة ومراقبة الأداء البيئي المتعلق بأنشطة الحفر، بما في ذلك جودة الماء والشد المائي وحماية الحياة البحرية وإدارة النفايات ومنع التلوث. تحديد وتقييم وتخفيف مخاطر SHES المرتبطة بالحفارين والسفن والتجفيف والـ SIMOPS وعمليات الرفع والمناطق المحصورة والتلوث البحري. رصد أداء SHES للمقاول ودفع الإغلاق الفوري للحوادث والملاحظات وعدم المطابقة والإجراءات التصحيحية. المشاركة في التحقيق في حوادث السلامة والبيئة والأمن والتأكد من أن الدروس المستفادة المرتبطة بالصحة والسلامة والبيئة يتم توصيلها وتنفيذها بشكل فعال.<br><br>المؤهلات<br><br>المتطلبات الأساسية:<br><br>درجة البكالوريوس في العلوم أو السلامة أو الصحة أو البيئة أو الأمن أو الهندسة<br><br>الشهادات (مفضلة)<br><br>NEBOSH IGC أو NEBOSH Diploma IOSH Managing Safely ISO 45001 Lead Auditor/Internal Auditor ISO 14001 Lead Auditor/Internal Auditor التدريب على التحقيق في الحوادث التدريب في الإسعافات الأولية والإنعاش القلبي الرئوي التدريب في السلامة البحرية (مفضل)<br><br>المعرفة والخبرة<br><br>خبرة 10 سنوات في SHES في صناعة النفط والغاز. خبرة مع شركات النفط والغاز، والمقاولين EPC، والمتعاقدين الفرعيين، والبائعين أو شركات الخدمات المشاركة في صناعة النفط والغاز. ما لا يقل عن 3 سنوات في الحفر والتجفيف والتشييد البحري وتطوير الموانئ والمشروعات البحرية. خبرة في العمل مع EPC والمقاولين البحريين أو سلطات الموانئ. الإلمام بالعمل مع عملاء رئيسيين مثل قطر للطاقة، QTerminals، أشغال، ADNOC، أرامكو السعودية، أو منظمات خليجية مماثلة يعتبر ميزة.<br><br>المهارات الفنية والتجارية<br><br>معرفة منهجيات الحفر (CSD، TSHD) ومخاطر SHES المرتبطة. معرفة اللوائح البحرية، وإدارة سلامة السفن، واللوجستيات البحرية. خبرة في تدقيق SHES، وفحص، وتحقيق الحوادث، وبرنامج ضمان المقاولين. معرفة عملية بـ PTW、SIMOPS、HAZID、HAZOP、JSA، وعمليات إدارة التغيير. معرفة عميقة بمعايير القطاع وممارساته ومعاييره لمسار SHES. القدرة على إعداد تقارير الإدارة وعرض أداء SHES للقيادة العليا. مهارات تفاوض وحل نزاعات في إدارة امتثال المقاول. مهارات لغوية إنجليزية شفهية وكتابية ممتازة؛ عرض واضح وثقة في التطوير والتقديم. العمل الجماعي القوي، والتيسير، مع القدرة على التواصل والتفاعل على جميع مستويات المنظمة. إلمام بالحاسوب، واحتراف تطبيقات مايكروسوفت أوفيس.
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<br><p><span><b>وصف الوظيفة</b></span></p><br><br><br><br><p><b>المعلم المساعد</b></p><br><br><p><b>وصف الوظيفة</b></p><br><br><p><b>النوع: </b> دائم</p><br><br><p><b>القسم:</b> أكاديمي</p><br><br><p><b>المدير المباشر:</b> رئيس السنة</p><br><br><p><b>التقارير الوظيفية</b>: غير متاح</p><br><br><p>______________________________________________________________________________</p><br><br><p><b>المهام الرئيسية ومجالات المسؤولية</b></p><br><br><ul><li>يساهم بشكل مناسب في التخطيط للدروس وعمليات التقييم بما في ذلك تنظيم وإدارة الكتب/الملفات للأطفال بشكل فردي.</li><li>دعم الأطفال عبر المنهج الدراسي، وغالباً ما يكون هناك تركيز خاص على الرياضيات والقراءة والكتابة</li><li>تقديم المساعدة الإضافية للأطفال ذوي الاحتياجات الخاصة أو أولئك الذين ليست الإنجليزية لغتهم الأولى</li><li>المساعدة في تطوير برامج أنشطة التعلم وتكييف المواد المناسبة</li><li>تحفيز وتشجيع التلاميذ</li><li>المساعدة في التصحيح والتقييم</li><li>حضور الاجتماعات والمراجعات</li><li>المساعدة في فعاليات المدرسة والرحلات والأنشطة</li><li>إعداد المواد أو المعدات للحصص الصفية، والعمل الجماعي أو للأطفال بشكل فردي.</li><li>يقودون ويعاونون مجموعات من الأطفال أو الأفراد في مهامهم.</li><li>يقرؤون قصصاً لمجموعات من الأطفال.</li><li>يجهّز أي معدات تكنولوجيا المعلومات والاتصالات (مثال: أجهزة الكمبيوتر، iPad، كاميرا رقمية، DVD، Bee Bot، إلخ).</li><li>يرافق الأطفال في الزيارات.</li><li>يُهَدئ الأطفال الصغار المعانين والضعاف وفق إجراءات الحماية.</li><li>يجهّز مواد الفنون والحرف وينظفها إن لزم الأمر.</li><li>ينشئ ويعرض أعمال الأطفال بشكل ملائم.</li><li>يشرف على الأطفال أثناء استخدام غرفة الملابس/فترات الاستراحة/وقت البدء ووقت العودة خاصة في فترات الانتقال.</li><li>يضع الملصقات ويخزن المعدات بشكل مناسب.</li><li>يُسطّر ويُصور المواد/الموارد عند الحاجة.</li><li>يشارك يومياً في وردية الإشراف في ملعب اللعب خلال أوقات اللعب والإشراف في فترات الانتقال خاصة في بداية الوقت ووقت العودة</li><li>يحافظ على سرية التفاصيل الشخصية التي يكشفها الأطفال</li><li>يُبلغ الحادثة إلى المعلم و/أو رئيس قسم السنوات الأولى وفق سياسة الحماية</li><li>يحافظ ويعزز السمعة المهنية للمدرسة.</li></ul><br><p><b>مشرف الحافلة (عند الضرورة)</b></p><br><br><ul><li>ينقل الأطفال إلى المدرسة من خلال اصطحابهم من المحطات المعينة؛ يُعلم الأطفال عندما يكون من الآمن اصطفاف المركبة؛ إجراءات التحميل والإنزال المعمول بها،</li><li>يحافظ على شروط آمنة أثناء السفر من خلال تطبيق قواعد السلامة والانضباط واتباع جميع قوانين المركبات والقيادة كما حددتها المدرسة ووزارة النقل</li><li>إجراء فحص يومي قبل وبعد الرحلة للسلامة من خلال فحص وتوثيق سجلات المركبة قبل إكمال نوبة اليوم</li><li>تنفيذ خطة الطوارئ في حال وقوع حادث؛ يدار الاحتياجات للأعضاء على متنها، وتقديم الإسعافات الأولية، وإكمال تقرير الحادث والتوثيق لجميع الحوادث التي تحدث في الحافلة</li><li>إجراء الحضور اليومي للطلاب</li><li>فحص الحافلة جسدياً بعد كل رحلة للتأكد من عدم ترك أي طفل خلفه</li><li><span>تقديم المساعدة للطلاب أثناء ربط أحزمة المقاعد وضمان تثبيتها بشكل صحيح طوال الرحلة. </span>يضمن جلوس جميع الطلاب في جميع الأوقات داخل الحافلة</li><li><span>الإشراف على سلوك الطلاب داخل الحافلة والتدخل في الحوادث غير المرغوب فيها مثل التنمر</span></li><li>الإبلاغ عن أي تأخيرات في الالتقاط/الإيصال إلى أولياء الأمور</li><li><span>إعداد تقارير مثل حضور الطلاب، الجداول الزمنية والطلاب</span></li></ul><p><b>الصحة والسلامة</b></p><br><br><ul><li>يؤكد أهمية السلامة في جميع مجالات المنهج، مع توجيه الطلاب إلى أهمية اتباع سلوك مسؤول تجاه السلامة الشخصية وسلامة الآخرين واحترام ممتلكات ومعدات Hamilton International School</li><li>أداء واجبات الساحة في الوقت وباجتهاد لضمان سلامة طلاب هاميلتون</li></ul><ul><li>اتخاذ جميع الاحتياطات اللازمة والمعقولة لحماية الطلاب والمعدات والمواد والمرافق</li><li>المساعدة في تطبيق جميع السياسات والقواعد التي تحكم حياة الطلاب وسلوكهم</li><li>التأكد من اتباع جميع قواعد الصحة والسلامة والإجراءات اللازمة</li><li>الحفاظ على وعي بجميع إجراءات الصحة والسلامة الواجب اتخاذها عند التواجد في المدرسة</li></ul><br><p><b>متطلبات الوظيفة</b></p><br><br><p><b>التعليم:</b> درجة البكالوريوس من جامعة معترف بها</p><br><br><p><b>الخبرة:</b></p><br><br><ul><li>خبرة مدرسية لا تقل عن 5 سنوات كمعلم مساعد</li><li>تدريب رعاية الأطفال والحماية (يُقدَّم أثناء التوجيه)</li></ul><p><b>اللغة</b>:</p><br><br><ul><li>الإنجليزية إلزامية</li></ul><br><p><b>المهارات والمعرفة المطلوبة</b></p><br><br><p><b>الكفاءات: </b></p><br><br><ul><li>مهارات اتصال شفهية ومكتوبة جيدة</li><li>نهج إيجابي كجزء من فريق المدرسة</li><li>احترام عالي لروح الاحتراف</li><li>الرعاية والرفاهية للأطفال</li><li>مهارات اتصال ممتازة وسيطرة على اللغة الإنجليزية شفهيًا وكتابيًا</li><li>عضو فريق تعاوني بمهارات التواصل بين الأشخاص عالية</li><li>إدارة السلوك</li></ul><p><b>الصفات</b></p><br><br><ul><li>مستمع متعاطف</li><li>النزاهة والسرية</li><li>ذهن عالمي</li><li>الذكاء العاطفي</li><li>الوعي بين الثقافات، مبدع</li><li>مرن ولديه روح المبادرة</li></ul><br><p><span><b>مبادئ ISP</b></span></p><br><br><p><b>ابدأ مع أطفالنا وطلابنا</b>. أطفالنا وطلابنا في قلب ما نقوم به. ببساطة، نجاحهم هو نجاحنا. الرفاهية والسلامة ضروريان للمتعلمين والتعلم. لذا، نحن ثابتون في تحديد مسائل الحماية الصحية والسلامة واتخاذ الإجراءات ومتابعتها بشكل مناسب.</p><br><br><p>والمعالجة والمتابعة لقضايا الصحة والسلامة.</p><br><br><p><b>عامل الجميع بمودة واحترام</b>. نعتني ببعضنا البعض، ونتقبل التشابهات والاختلافات ونعزز رفاهية الذات والآخرين.</p><br><br><p><b>التشغيل الفعال.</b> نركز بلا هوادة على الأشياء الأكثر أهمية والتي ستحدث الفرق الأكبر. نطبق سياسات المدرسة وإجراءاتها وتجسيد الأفكار المشتركة لمجتمعنا.</p><br><br><p><b>نكون مسؤولين ماليًا.</b> نتخذ قرارات مالية بعناية بناءً على احتياجات الأطفال والطلاب ومدارسنا.</p><br><br><p><b>التعلم المستمر.</b> التحسن المستمر هو ما يحفزنا. نتفاعل بإيجابية مع التطوير الشخصي والمهني وتحسين المدرسة.</p><br><br><br><p><span><b>التزام ISP بمبادئ الحماية</b></span></p><br><br><br><p>تلتزم ISP بالحماية وتعزيز رفاهية الأطفال والشباب وتتوقع من جميع الموظفين والمتطوعين المشاركة في هذا الالتزام. يخضع جميع حاملي المناصب للمراجعات المناسبة، بما في ذلك بحث التحقق عبر الإنترنت، المراجع وفحص الخلفية الجنائية المرضي أو ما يعادله الذي يغطي تاريخ العمل خلال آخر 10 سنوات.</p><br><br><br><p><span><b>التزام ISP بالتنوع والإنصاف والشمول والانتماء</b></span></p><br><br><br><p>تلتزم ISP بتقوية ثقافتنا الشاملة من خلال التعرف على المواهب وتوظيفها وتطويرها والاحتفاظ بها من فرق عالية الأداء بغض النظر عن الجنس أو الأصل العرقي أو التوجه الجنسي والتعبير الجنسي والعمر ووضع الإعاقة أو التوريث العصبي الخلفي أو الخلفية الاجتماعية الاقتصادية أو غيرها من الخصائص السكانية. وينبغي تشجيع المرشحين الذين يشاركون رؤيتنا ومبادئنا ويهتمون بالمساهمة في نجاح ISP من خلال هذا الدور على التقديم.</p><br><br><br>
???? Welcome to Your Next Adventure!<br><br>We are looking for a P&C Business Partner – Enablement to partner with some of the functions that enable Snoonu's business to scale, including People & Culture, Finance, Strategy & Revenue.<br><br>The role combines HQ business partnering responsibilities with Group-level exposure, reflecting the nature of the functions within its portfolio. You will work closely with functional leaders, their leadership teams, and the broader P&C organization to translate business priorities into effective people, organization, and talent strategies.<br><br>This is not a transactional HR role. We are looking for a Business Partner who understands the business behind the people's agenda — someone who can challenge constructively, use data and organizational insights to diagnose issues, anticipate talent needs, and help leaders build stronger organizations.<br><br>???? What You’ll Get Your Hands On<br><br>Strategic Business Partnering<br><br>Act as the primary P&C partner for leaders across P&C, Finance, Strategy & Revenue. Develop a strong understanding of each function's strategy, operating model, priorities, talent landscape, and organizational challenges. Translate business priorities into practical people and organizational plans, identifying where P&C interventions can enable stronger business outcomes. Provide leaders with thoughtful, evidence-based advice on organization, talent, performance, leadership, workforce, and people decisions. Build trusted relationships while maintaining the ability to challenge leaders constructively when required. Anticipate organizational and talent risks rather than operating only in response to immediate requests.<br><br>Organization & Workforce<br><br>Partner with leaders on organizational design, workforce planning, role clarity, spans and layers, succession, and capability requirements. Support organizational changes and restructuring from diagnosis and design through implementation. Challenge workforce requests based on business needs, organizational effectiveness, existing capacity, and longer-term plans. Partner with P&C leadership and Finance on workforce planning, headcount governance, and people-cost considerations. Identify organizational dependencies, capability gaps, succession risks, and opportunities to improve team effectiveness.<br><br>Talent & Performance<br><br>Drive the talent agenda across the assigned functions, including performance, critical talent, succession, development, retention, and leadership capability. Facilitate and strengthen performance and talent calibration discussions with functional leadership. Ensure strong differentiation of performance and talent based on evidence and business impact. Identify critical roles and talent risks and partner with leaders to build appropriate retention, succession, or development actions. Work with Talent Acquisition to anticipate hiring requirements and ensure external hiring is connected to broader workforce and capability plans. Support leaders in addressing underperformance promptly and effectively.<br><br>People Insights<br><br>Use workforce and talent data to identify patterns, risks, and opportunities within the functions supported. Partner with People Analytics and Finance to connect people indicators with organizational and business performance. Bring insights into leadership discussions around areas such as attrition, performance, engagement, workforce cost, organizational structure, hiring, critical talent, and succession. Move beyond reporting metrics by translating data into clear implications and recommended actions for leaders.<br><br>Employee Experience & Organizational Health<br><br>Maintain a strong understanding of the employee experience and organizational climate across the functions supported. Partner with leaders on engagement priorities and actions emerging from employee feedback. Identify systemic people or leadership issues and work with the appropriate P&C teams to address root causes. Partner closely with Employee Relations when more complex employee matters require specialist support. Support organizational change with appropriate stakeholder, communication, and people-impact considerations.<br><br>P&C Partnership<br><br>Work as part of the broader P&C Business Partnering community to ensure consistency in how we support leaders across Snoonu. Partner closely with Talent Acquisition, Rewards, People Development, People Operations, Employee Relations, and People Technology & Analytics to bring the right expertise into the functions supported. Translate business needs into clear requirements for P&C Centers of Expertise rather than attempting to independently deliver every P&C solution. Contribute to Group P&C initiatives and priorities where the functions within the portfolio have cross-market responsibilities. Help continuously improve the quality and maturity of business partnering across Snoonu.<br><br>????♂️ The Magic You Bring<br><br>6+ years of progressive experience in People & Culture / Human Resources, with meaningful experience in an HRBP or People Partner capacity. Experience working in a technology company or high-growth digital business is highly desirable. Experience partnering with senior leaders and navigating complex stakeholder environments. Strong understanding of organizational design, workforce planning, talent management, performance, succession, and employee relations. Commercial and business acumen, with the ability to understand how different functions contribute to overall company performance. Strong analytical mindset and comfort using workforce and business data to support recommendations. Ability to move comfortably between strategic organizational discussions and practical execution. Experience operating within a matrixed, multi-business, or multi-country organization is highly desirable given the combination of HQ and Group responsibilities. Strong judgment and the confidence to challenge senior stakeholders constructively. Excellent communication and stakeholder management skills. Comfortable operating in a fast-moving, high-growth environment where structures and priorities continue to evolve.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem.<br><br>This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards.<br><br>The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets.<br><br>???? What You’ll Get Your Hands On<br><br> Grocery Operations<br><br>Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners.<br><br>Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations<br><br>Own the operational performance of laundry partners and end-to-end laundry order flow.<br><br>Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations<br><br>Own the operational execution of ticketing services, events, bookings, and related customer experiences.<br><br>Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism.<br><br>Additional Verticals And Business Areas<br><br>Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas:<br><br> Retail Operations<br><br>For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners.<br><br>Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations<br><br>Own the overall marketplace health across multiple verticals.<br><br>Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations<br><br>Lead operational readiness for new Snoonu verticals before launch.<br><br>Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear.<br><br>????♂️ The Magic You Bring<br><br>Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem.<br><br>This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards.<br><br>The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets.<br><br>???? What You’ll Get Your Hands On<br><br> Grocery Operations<br><br>Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners.<br><br>Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations<br><br>Own the operational performance of laundry partners and end-to-end laundry order flow.<br><br>Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations<br><br>Own the operational execution of ticketing services, events, bookings, and related customer experiences.<br><br>Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism.<br><br>Additional Verticals And Business Areas<br><br>Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas:<br><br> Retail Operations<br><br>For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners.<br><br>Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations<br><br>Own the overall marketplace health across multiple verticals.<br><br>Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations<br><br>Lead operational readiness for new Snoonu verticals before launch.<br><br>Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear.<br><br>????♂️ The Magic You Bring<br><br>Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p><strong>نحن</strong> حالياً نبحث <strong>عن مهندس DevOps أول</strong> لعملياتنا في <strong>قطر</strong>.</p><br><p><strong>مهارات إدارة الخادم</strong></p><br><ul><li>خبرة قوية في إدارة خادم Linux (RHEL، CentOS، Ubuntu) بما في ذلك كتابة السكربتات (Bash)، إدارة الحزم، وتكوين الخدمات (systemd).</li><li>خبرة في إدارة Windows Server بما في ذلك IIS، التكامل مع Active Directory، وكتابة سكربت PowerShell.</li><li>إتقان أساسيات الشبكات: DNS، TCP/IP، إدارة شهادات SSL/TLS، قواعد الجدار الناري، وتكوين البروكسي العكسي (Nginx، Apache، HAProxy).</li><li>خبرة في الافتراضية والحاويات: Docker، Kubernetes، VMware، أو منصات مكافئة.</li><li>خبرة في استراتيجيات النسخ الاحتياطي والتعافي من الكوارث للأدواتDevOps المستضافة وقواعد البيانات.</li><li>خبرة عملية مع حلول المراقبة مثل Prometheus، Grafana، Nagios، Zabbix، أو ما يعادله.</li></ul><p><strong>المسؤوليات الأساسية</strong></p><br><ul><li>إدارة خادم GitLab بما في ذلك التثبيت، الترقيات، إدارة المستخدمين، ضوابط الوصول، وحوكمة المستودعات.</li><li>تصميم وتنفيذ وصيانة خطوط CI/CD باستخدام Jenkins وGitLab CI/CD لدعم سير العمل الآلي للبناء والاختبار والنشر.</li><li>تهيئة وصيانة بنى Jenkins Master/Agent؛ إنشاء وإدارة خطوط الأنابيب (Declarative وScripted)، الإضافات والتكاملات.</li><li>تثبيت وتكوين وإدارة Nexus Repository Manager لتخزين القطع البرمجية والوكلاء والتوزيع لمكونات Maven وnpm وDocker وغيرها.</li><li>إدارة Jira محلياً وعلى السحابة بما في ذلك التثبيت، التكوين، أذونات المستخدمين، تدفقات العمل، المخططات، والتكامل مع أدوات التطوير.</li><li>إعداد وصيانة SonarQube للتحليل الثابت للكود، بوابات الجودة، والتكامل مع خطوط CI/CD لفرض معايير جودة الكود.</li><li>تكوين وإدارة خدمات Azure DevOps بما في ذلك Boards, Repos, Pipelines, Artifacts, وخطط الاختبار لإدارة التوصيل من البداية للنهاية.</li><li>نشر وصيانة عناقيد Elasticsearch بما في ذلك ضبط التكوين، إدارة الفهارس، المراقبة، وتحسين الأداء.</li><li>أداء مهام إدارة الخادم بما في ذلك تعزيز أمان النظام، إدارة التحديثات، مراقبة الخدمات، واستكشاف الأخطاء على بيئات Linux/Windows.</li><li>تنفيذ والمحافظة على ممارسات البنية التحتية ككود (IaC) باستخدام أدوات مثل Terraform، Ansible، أو أطر مماثلة.</li><li>التعاون مع فرق التطوير لتعريف أفضل ممارسات DevOps ودفع التحسين المستمر لسير العمل في خطوط التوصيل.</li><li>مراقبة صحة النظام وتوافره وأدائه؛ إعداد التنبيهات وإجراءات الاستجابة للحوادث.</li><li>توثيق التكوينات، دفاتر التشغيل، والإجراءات التشغيلية لجميع المنصات المدارة.</li><li>التأكد من امتثال جميع المنصات لمعايير أمان المؤسسة ومتطلبات التدقيق.</li></ul><p><strong>المهارات والخبرة المطلوبة</strong></p><br><p><strong>الأداة/المنصة- الخبرة المطلوبة</strong></p><br><ul><li><strong>GitLab :</strong> تثبيت الخادم والترقيات؛ كتابة خطوط أنابيب CI/CD (.gitlab-ci.yml)؛ تكوين المشغلين؛ حماية الفروع؛ سير عمل طلب الدمج؛ التكامل SAML/SSO؛ إدارة سجل حاويات GitLab.</li><li><strong>Jenkins:</strong> إعداد Master ووكيل موزع؛ تطوير خطوط أنابيب Declarative & Scripted؛ إدارة الإضافات (pipeline, credentials, SonarQube, Nexus, Git)؛ Blue Ocean؛ تنظيم المجلدات وجهات العرض؛ المكتبات المشتركة.</li><li><strong>Nexus Repository </strong>: التثبيت وتكوين Nexus OSS/Pro؛ إعداد المستودعات المستضافة والوكلاء والمجمّعات؛ مستودعات Maven وnpm وPyPI وDocker وHelm؛ سياسات التنظيف؛ تكامل LDAP؛ إدارة blob store.</li><li><strong>Jira (On-Prem & Cloud)</strong> : التثبيت والهجرة لـ Jira Data Center؛ تكوين المشاريع وأنواع التذاكر؛ تصميم سير العمل؛ الحقول والشاشات المخصصة؛ مخططات الأذونات؛ إدارة Jira Cloud؛ تكامل REST API؛ إعداد JSM (إدارة الخدمة).</li><li><strong>SonarQube</strong> : إعداد الإصدارات Community/Developer/Enterprise؛ تكوين ملف الجودة وبوابة الجودة؛ دمج إضافات CI/CD؛ تقارير تغطية الكود؛ تحليل الفرع؛ إدارة الثغرات الأمنية.</li><li><strong>Azure DevOps</strong> : إعداد المؤسسة والمشروع؛ Repos، Pipelines (YAML-based)، تكوين تغذية العناصر (Artifacts)؛ لوحات السبرينت؛ اتصالات الخدمة؛ إدارة مجموعة العوامل؛ التحكم بالوصول بناءً على الدور (RBAC).</li><li><strong>Elasticsearch </strong>: تثبيت المجموعة وتكوينها (عقدة واحدة ومتعددة العقد)؛ إدارة دورة حياة الفهرس (ILM)؛ تخصيص الشظايا؛ اللقطات والاستعادة؛ تكامل Kibana؛ الأمن (TLS، وصول بناء على الدور)؛ ضبط الأداء والمراقبة.</li></ul><p><strong>فترة الانضمام المتوقعة:</strong> أسبوعان (أقصى شهر واحد)</p><br><br><br> </div>
???? Welcome to Your Next Adventure!<br><br>As a Category Manager, you will own the end-to-end commercial strategy for a portfolio of strategic vendors across Retail by Snoonu. You will identify growth opportunities, negotiate high-impact commercial partnerships, optimize assortment and pricing, and collaborate cross-functionally to deliver best customer and vendor experiences while achieving ambitious revenue and profitability targets<br><br>???? What You’ll Get Your Hands On<br><br>Manage a portfolio of strategic vendors for our Retail By Snoonu business Negotiate commercial terms, pricing, promotional support, and advertising investments Lead sourcing and on-boarding new local and international vendors Devise growth, assortment, and marketing strategy for the category Monitor in-stock rate, price competitiveness, and catalog quality Deliver optimal Customer Experience and Vendor Experience<br><br>????♂️ The Magic You Bring<br><br>4-5 years of experience in category management, vendor management or buying roles Experience in e-commerce, q-commerce , or Retail industry Strong quantitative and data analysis skills Experience with B2B negotiations Category or vendor management experience in the GCC is a plus Bachelor's degree in management, engineering or similar. Masters is a plus English proficiency Arabic is a plus<br><br>✨ Bonus Points If You Have<br><br>Excellent communication and interpersonal skills Comfortable working in a non-structured, fast-paced environment Stakeholder management<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem.<br><br>This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards.<br><br>The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets.<br><br>???? What You’ll Get Your Hands On<br><br> Grocery Operations<br><br>Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners.<br><br>Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations<br><br>Own the operational performance of laundry partners and end-to-end laundry order flow.<br><br>Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations<br><br>Own the operational execution of ticketing services, events, bookings, and related customer experiences.<br><br>Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism.<br><br>Additional Verticals And Business Areas<br><br>Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas:<br><br> Retail Operations<br><br>For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners.<br><br>Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations<br><br>Own the overall marketplace health across multiple verticals.<br><br>Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations<br><br>Lead operational readiness for new Snoonu verticals before launch.<br><br>Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear.<br><br>????♂️ The Magic You Bring<br><br>Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<p><b>حول Four Seasons:</b></p><br><br><p>يُدار Four Seasons بفضل موظفينا. نحن جماعة من الأفراد الذين يتوقون لأن يصبحوا أفضل، وللدفع بأنفسنا إلى آفاق جديدة، ولمعاملة بعضنا البعض كما نود أن يُعاملنا بالمثل. يخلق فريقنا حول العالم تجارب رائعة لضيوفنا وسكاننا وشركائنا من خلال الالتزام بالفخامة بقلب حقيقي. نعلم أن أفضل طريقة لتمكين موظفينا من تقديم هذه التجارب الاستثنائية للضيوف هي من خلال خبرة موظف عالمية المستوى وثقافة شركة مميزة.<br>في Four Seasons، نؤمن بالاعتراف بوجه مألوف، والترحيب بوجه جديد، ومعاملة الجميع كما نود أن يُعاملونا نحن أنفسنا. سواء كنت تعمل معنا، تقيم معنا، تعيش معنا أو تكشف معنا عن العالم، نؤمن أن هدفنا هو خلق انطباعات ستبقى معك مدى الحياة. ذلك يأتي من اعتقادنا بأن الحياة أغنى عندما نتواصل حقًا مع الناس والعالم من حولنا.</p><br><br><br><br><p><b>حول الموقع:</b></p><br><br>انغمس في منزل فاخر على الشاطئ في منتجع Four Seasons وعمارات The Pearl-Qatar – يقدم تجربة Four Seasons جديدة في الدوحة. سواء لإجازة قصيرة أو إقامة طويلة، استمتع بالراحة السكنية في شققنا ومساكننا الفسيحة، كل منها مطبخ كامل وإطلالات خلابة على المدينة أو البحر. تواصل مع الحياة الاجتماعية النابضة في سبع مطاعم وبارات لدينا، قريبا ستعرض Joël Robuchon، وارتقِ بنمط حياتك في منتجع LouLo Spa، الشاطئ والمسابح. خدمة Four Seasons المميّزة تضع المعيار الجديد للعيش الفخم على الشاطئ في الدوحة.<br><br><p><b><u>فريقنا:</u></b></p><br><br><br><p>فريقنا هو أعظم أصولنا وأمهم نجاحنا. نعبّر عن معتقداتنا في الطريقة التي نعامل بها بعضنا البعض وبالمثال الذي نضربه للآخرين. في جميع تفاعلنا مع ضيوفنا وعملائنا وشركائنا وزملائنا، نسعى إلى أن نتعامل مع الآخرين كما نود أن يتعاملوا معنا. فريقنا مبني على الاحترام المتبادل والتعاون وخدمة ممتازة وشغف.</p><br><br><br><p><b><u>من نبحث عنهم:</u></b> </p><br><br><br><p>نبحث عن موظفين يشاركون قاعدة الذهب؛ أشخاص يؤمنون بطبيعتهم بمعاملة الآخرين كما نود أن يعاملونا. نبحث عن أفراد يشاركون شغفًا بالامتياز ويضفون هذا الحماس على كل ما يفعلونه. </p><br><br><br><p><b><u>وصف الوظيفة:</u></b></p><br><br><p><br>يقوم منتجع Four Seasons Resort and Residences at The Pearl-Qatar بالبحث عن مساعد خادم IRD للانضمام إلى فريقنا الموهوب! لا تفوت هذه الفرصة الفريدة لتكون جزءًا من شركة الفنادق الفاخرة الرائدة في العالم! يتحمل هذا الفرد مسؤولية دوره وعمليته ويمكنه التواصل بسرعة مع من حوله. الثقة، والقدرة على التكيف، وضمان تجربة عالية الجودة يجعلون المرشح ناجحًا لهذه الوظيفة.</p><br><br><br><p><b>الوظائف الأساسية:</b></p><br><br><ul><li><p>تحية الضيوف بالاسم، وصف العناصر المختارة للضيف باستخدام أوصاف مثيرة وواضحة لكل عنصر، الأصل، الطعم، وطرق التحضير؛ التواصل بخيارات إزالة صواني وأواني التقديم؛ الاستجابة لطلب إزالة الصواني وفق معايير زمنية محددة</p><br><br></li><li><p>تفكيك، تنظيف، وترتيب طاولات خدمة الغرف، إعدادات التوابل، أدوات المائدة، الأطباق والمحطات الجانبية لخدمة الغرف</p><br><br></li><li><p>التنبؤ باحتياجات الضيوف، التأكد من الرضا، تقديم الاقتراحات، والاستجابة بسرعة وبشكل مناسب لاهتمامات وطلبات الضيوف</p><br><br></li><li><p>إغلاق فواتير الضيوف بشكل صحيح ودقيق مع تأمين رقم الغرفة والتوقيع؛ تسوية الفواتير الملغاة أو الوجبات المجانية بشكل صحيح</p><br><br></li><li><p>أخذ أوامر الضيوف في غياب موظف استلام الطلب</p><br><br></li><li><p>تجهيز الأطباق وتحضير الأطعمة الصغيرة</p><br><br></li><li><p>أداء مهام أخرى أو مشاريع كما تقضيها الإدارة</p><br><br></li><li><p>المساعدة في خدمة الأطعمة</p><br><br></li><li><p>المساعدة في إعداد وتنظيف مناطق العمليات</p><br><br></li><li><p>المساعدة في المسؤوليات والمهام في غياب أو بسبب كثافة الحركة في مجالات الطعام والشراب عند الحاجة</p><br><br></li><li><p>المساعدة في تنظيف الحانات الخاصة، عربات الحانة الخاصة ومخازن</p><br><br></li><li><p>القدرة على تخزين وتجديد الثلج لغرف الضيوف</p><br><br></li><li><p>القدرة على احترام خصوصية جميع غرف الضيوف</p><br><br></li><li><p>القدرة على تقليل كسر الأشياء إلى الحد الأدنى</p><br><br></li><li><p>القدرة على الإبلاغ عن أي حوادث غير عادية أو أشخاص أو أشياء تم العثور عليها أو رؤيتها في طوابق الضيوف</p><br><br></li><li><p>القدرة على الاستجابة بشكل صحيح في أي حالة طوارئ أو أمان فندقية</p><br><br></li><li><p>مساعد التوصيل في الغرفة يساند مقدم الخدمة في نقل طلبات الطعام والوسائل إلى الضيف في الغرفة بشكل مناسب وفي الوقت المناسب لضمان جودة الطعام</p><br><br></li><li><p>تحية الضيوف وتقديم وصف وافي لأطعمة ومشروبات</p><br><br></li><li><p>تفكيك وتنظيف وترتيب طاولات وخدمات الغرف وكل العناصر اللازمة؛ تنسيق إزالة الصواني والطاولة</p><br><br></li><li><p>إغلاق فواتير الضيوف بشكل صحيح مع تأمين رقم الغرفة والتوقيع؛ تسوية الفواتير الملغاة أو الوجبات المجانية بشكل صحيح</p><br><br></li><li><p>التنبؤ باحتياجات الضيوف، التأكد من الرضا، تقديم الاقتراحات، والاستجابة بسرعة وبشكل مناسب لاهتمامات وطلبات الضيوف</p><br><br></li><li><p>تحية الضيوف بالاسم، وصف العناصر المختارة للضيف باستخدام أوصاف مثيرة وواضحة لكل عنصر، الأصل، الطعم، وطرق التحضير؛ التواصل بخيارات إزالة صواني وأواني التقديم؛ الاستجابة لطلب إزالة الصواني وفق معايير زمنية محددة</p><br><br></li><li><p>تفكيك وتنظيف وإعداد طاولات وخدمات الغرف وأي عناصر ضرورية؛ تنسيق إزالة الصواني والطاولة</p><br><br></li><li><p>إغلاق فواتير الضيوف بشكل صحيح مع تأمين رقم الغرفة والتوقيع؛ تسوية الفواتير الملغاة أو الوجبات المجانية بشكل صحيح</p><br><br></li><li><p>التنبؤ باحتياجات الضيوف، التأكد من الرضا، تقديم الاقتراحات، والاستجابة بسرعة وبشكل مناسب لاهتمامات وطلبات الضيوف</p><br><br></li><li><p>تحية الضيوف بالاسم، وصف العناصر المختارة للضيف باستخدام أوصاف مثيرة وواضحة لكل عنصر، الأصل، الطعم، وطرق التحضير؛ التواصل بخيارات إزالة الصواني وأواني التقديم؛ الاستجابة لطلب إزالة الصواني وفق معايير زمنية محددة</p><br><br></li><li><p>تفكيك وتنظيف وإعداد طاولات وخدمات الغرف وأي عناصر ضرورية؛ تنسيق إزالة الصواني والطاولة</p><br><br></li><li><p>التنبؤ باحتياجات الضيوف، التأكد من الرضا، تقديم الاقتراحات، والاستجابة بسرعة وبشكل مناسب لاهتمامات وطلبات الضيوف</p><br><br></li><li><p>أخذ أوامر الضيوف في غياب موظف الاستلام</p><br><br></li><li><p>تجهيز وتحمين أطعمة صغيرة</p><br><br></li><li><p>أداء مهام أخرى أو مشاريع كما تكلف الإدارة</p><br><br></li><li><p>المساعدة في خدمة الأطعمة</p><br><br></li><li><p>المساعدة في إعداد وتنظيف المناطق التشغيلية</p><br><br></li><li><p>المساعدة في المسؤوليات والمهام في غياب أو بسبب كثرة الحركة في مجالات الطعام والشراب عند الحاجة</p><br><br></li></ul><br><br><p><b>المهارات والمؤهلات المفضلة</b></p><br><br><ul><li><p>1-2 سنوات من الخبرة في المجال ذي الصلة</p><br><br></li><li><p>إتقان ممتاز للإنجليزية، العربية ميزة</p><br><br></li><li><p>شغف بالخدمة في الضيافة الفاخرة وتفانٍ في التفاصيل.</p><br><br></li></ul><br><p><b><u>عروضنا:-</u></b> </p><br><br><br><p>فرص لبناء مسار مهني ناجح بإمكانات عالمية</p><br><br><p>ثقافة قوية فريدة - تنوع 50 جنسية مختلفة</p><br><br><p>إقامة سكنية في شقة عالية الجودة ومجهزة جيداً</p><br><br><p>فرص تدريب وتطوير ممتازة</p><br><br><p>برامج تكريم الموظفين</p><br><br><p>ليالٍ مجانية في فنادق Four Seasons حول العالم</p><br><br><p>تذاكر إجازة سنوية مدفوعة</p><br><br><p>وجبات مجانية في مطاعم الموظفين</p><br><br><p>نقل مجاني للعمل</p><br><br><p>تغطية طبية</p><br><br><br><p><b><u>تفويض العمل:-</u></b> </p><br><br><br><p>سيقوم الفندق بالتقدم بطلب تفويض العمل للمرشح الناجح.</p><br><br><br><p><b><u>تعرف على مزيد من المعلومات عن العمل مع Four Seasons:-</u></b></p><br><br><br><p>يمكنك أيضًا معرفة المزيد عن العمل مع Four Seasons من خلال القنوات التالية:</p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br> </div>