وظائف نظم و معلومات في قطر في قطر 2026

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Vertical Operations Director

On-site - قطر - Lusail ٦ يوليو ٢٠٢٦

تكنولوجيا المعلومات

???? Welcome to Your Next Adventure! The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem. This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards. The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets. ???? What You’ll Get Your Hands On Grocery Operations Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners. Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations Own the operational performance of laundry partners and end-to-end laundry order flow. Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations Own the operational execution of ticketing services, events, bookings, and related customer experiences. Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism. Additional Verticals And Business Areas Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas: Retail Operations For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners. Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations Own the overall marketplace health across multiple verticals. Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations Lead operational readiness for new Snoonu verticals before launch. Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear. ????‍♂️ The Magic You Bring Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner). Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers ???? Be Customer Obsessed: “Focus on the customer and all else will follow.” ???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” ???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” ????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” ???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” ????‍???? It's All About People: “Be a team player; together we are stronger.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

من ٠ إلى ٠ سنة بيت.كوم

Senior DevOps Engineer

On-site - قطر ٢ يوليو ٢٠٢٦

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description We are currently looking Senior DevOps Engineer forour Qatar operations. Server Administration Skills <ul><li>Solid experience with Linux server administration (RHEL, CentOS, Ubuntu) including shell scripting (Bash), package management, and service configuration (systemd).</li><li>Windows Server administration experience including IIS, Active Directory integration, and PowerShell scripting.</li><li>Proficiency in network fundamentals: DNS, TCP/IP, SSL/TLS certificate management, firewall rules, and reverse proxy configuration (Nginx, Apache, HAProxy).</li><li>Experience with virtualization and containerization: Docker, Kubernetes, VMware, or equivalent platforms.</li><li>Expertise in backup and disaster recovery strategies for hosted DevOps tools and databases.</li><li>Hands-on experience with monitoring solutions such as Prometheus, Grafana, Nagios, Zabbix, or equivalent.</li></ul>Key Responsibilities <ul><li>Administer and manage GitLab server including installation, upgrades, user management, access controls, and repository governance.</li><li>Design, implement, and maintain CI/CD pipelines using Jenkins and GitLab CI/CD to support automated build, test, and deployment workflows.</li><li>Configure and maintain Jenkins master/agent architectures; create and manage pipelines (Declarative and Scripted), plugins, and integrations.</li><li>Install, configure, and administer Nexus Repository Manager for artifact storage, proxy, and distribution of Maven, npm, Docker, and other artifact formats.</li><li>Manage Jira on-premises and Jira Cloud instances including installation, configuration, user permissions, workflows, schemes, and integrations with development tools.</li><li>Set up and maintain SonarQube for static code analysis, quality gates, and integration with CI/CD pipelines to enforce code quality standards.</li><li>Configure and manage Azure DevOps services including Boards, Repos, Pipelines, Artifacts, and Test Plans for end-to-end delivery management.</li><li>Deploy and maintain Elasticsearch clusters including configuration tuning, index management, monitoring, and performance optimization.</li><li>Perform server administration tasks including OS hardening, patch management, service monitoring, and troubleshooting on Linux/Windows environments.</li><li>Implement and maintain infrastructure-as-code (IaC) practices using tools such as Terraform, Ansible, or similar frameworks.</li><li>Collaborate with development teams to define DevOps best practices and drive continuous improvement of delivery pipelines.</li><li>Monitor system health, availability, and performance; set up alerting and incident response procedures.</li><li>Document configurations, runbooks, and operational procedures for all managed platforms.</li><li>Ensure all platforms comply with organizational security standards and audit requirements.</li></ul>Required Skills & Experience Tool / Platform-  Required Expertise <ul><li>GitLab           : Server installation & upgrades; CI/CD pipeline authoring (.gitlab-ci.yml); runner configuration; branch protection; merge request workflows; SAML/SSO integration; GitLab Container Registry management.</li><li>Jenkins:  Master & distributed agent setup; Declarative & Scripted pipeline development; plugin management (pipeline, credentials, SonarQube, Nexus, Git); Blue Ocean; folder & view organization; shared libraries.</li><li>Nexus Repository             : Installation & configuration of Nexus OSS/Pro; hosted, proxy, and group repository setup; Maven, npm, PyPI, Docker, and Helm chart repositories; cleanup policies; LDAP integration; blob store management.</li><li>Jira (On-Prem & Cloud) : Installation and migration of Jira Data Center; project and issue type configuration; workflow design; custom fields and screens; permission schemes; Jira Cloud administration; REST API integrations; JSM (Service Management) setup.</li><li>SonarQube            : Community/Developer/Enterprise edition setup; quality profile and quality gate configuration; CI/CD plugin integration; code coverage reporting; branch analysis; security hotspot management.</li><li>Azure DevOps : Organization and project setup; Repos, Pipelines (YAML-based), Artifacts feed configuration; sprint boards; service connections; agent pool management; role-based access control (RBAC).</li><li>Elasticsearch : Cluster installation and configuration (single-node and multi-node); index lifecycle management (ILM); shard allocation; snapshot & restore; Kibana integration; security (TLS, role-based access); performance tuning and monitoring.</li></ul>Joining time frame: 2 weeks (maximum 1 month) </div>

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Vendor Manager/Category Buyer - Electronics

On-site - قطر - Lusail ١٥ يوليو ٢٠٢٦

القانون

???? Welcome to Your Next Adventure! As a Category Manager, you will own the end-to-end commercial strategy for a portfolio of strategic vendors across Retail by Snoonu. You will identify growth opportunities, negotiate high-impact commercial partnerships, optimize assortment and pricing, and collaborate cross-functionally to deliver best customer and vendor experiences while achieving ambitious revenue and profitability targets ???? What You’ll Get Your Hands On Manage a portfolio of strategic vendors for our Retail By Snoonu business Negotiate commercial terms, pricing, promotional support, and advertising investments Lead sourcing and on-boarding new local and international vendors Devise growth, assortment, and marketing strategy for the category Monitor in-stock rate, price competitiveness, and catalog quality Deliver optimal Customer Experience and Vendor Experience ????‍♂️ The Magic You Bring 4-5 years of experience in category management, vendor management or buying roles Experience in e-commerce, q-commerce , or Retail industry Strong quantitative and data analysis skills Experience with B2B negotiations Category or vendor management experience in the GCC is a plus Bachelor's degree in management, engineering or similar. Masters is a plus English proficiency Arabic is a plus ✨ Bonus Points If You Have Excellent communication and interpersonal skills Comfortable working in a non-structured, fast-paced environment Stakeholder management Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers ???? Be Customer Obsessed: “Focus on the customer and all else will follow.” ???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” ???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” ????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” ???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” ????‍???? It's All About People: “Be a team player; together we are stronger.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

من ٠ إلى ٠ سنة بيت.كوم

Server Assistant/Busperson

On-site - قطر ١٧ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha. Our Team: Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. Who We Look For:  We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.  Job Description: The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role. Essential Functions: <ul><li>Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards </li><li>Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations </li><li>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests </li><li>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals </li><li>Take guest orders in the absence of order taker </li><li>Plate and prepare small food items </li><li>Perform other tasks or projects as assigned by management </li><li>Assist with service of food items </li><li>Assist with set-up and cleaning of operational areas </li><li>Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed </li><li>Assist to clean private bars, private bar carts and storerooms. </li><li>Able to stock and replenish ice for guest rooms. </li><li>The ability to respect the privacy of all guest rooms. </li><li>The ability to keep breakage of items to a minimum. </li><li>The ability to report any unusual incidents, persons or items found or seen on the guest floors. </li><li>The ability to respond properly in any hotel emergency or safety situation. </li><li>In Room Dining Assist Server assist the server to transports food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality.  </li><li>Greet guests and be able to provide thorough description of food and beverage items.  </li><li>Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal. </li><li>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.  </li><li>Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.  </li><li>Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards </li><li>Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations </li><li>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests </li><li>Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals </li><li>Take guest orders in the absence of order taker </li><li>Plate and prepare small food items </li><li>Perform other tasks or projects as assigned by management </li><li>Assist with service of food items </li><li>Assist with set-up and cleaning of operational areas </li><li>Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed </li></ul> Preferred Qualifications and Skills <ul><li>1-2 years of experience in related field </li><li>Excellent command in English, Arabic is an advantage </li><li>Service Passion for Luxury Hospitality and have an eye to details. </li></ul> Our Offering:- Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in a high quality, well-resourced apartment　 Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage  Work Authorization:- Hotel will apply for the work authorization for a successful candidate.　  Learn more about employment with Four Seasons:- You could also learn more about employment with Four Seasons via the following channels: https://www.facebook.com/FourSeasonsJobs https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com https://twitter.com/FourSeasonsJobs </div>

وظائف نظم و معلومات في قطر

Vertical Operations Director

Senior DevOps Engineer

Vendor Manager/Category Buyer - Electronics

Server Assistant/Busperson

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف نظم و معلومات في قطر

Vertical Operations Director

Senior DevOps Engineer

Vendor Manager/Category Buyer - Electronics

Server Assistant/Busperson

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