وظائف نظم و معلومات في قطر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <b>Job Description</b> <p> </p> <p> </p> <p> <b>Overview</b> </p> <p> </p> <p>The secondees will play a critical role in strengthening Client s Enterprise Project Management Office (EPMO) by leading the development of integrated reporting systems, dashboards, and data-driven performance frameworks. They will ensure alignment of programmes and projects with organizational objectives, while embedding international best practices in governance, monitoring, and evaluation. Through strategic advisory, knowledge management, and capacity building, the secondees will enhance transparency, decision-making, and overall maturity of programme and project delivery across Client.</p> <p> </p> <p> <b>Your role</b> </p> <p> </p> <ul> <li>Lead the development of enterprise reporting systems in Client for both programs and</li> <li>assets.</li> <li>Coordinate the development of enterprise dashboard solutions based on integrated data</li> <li>warehouse solution selected by the organization.</li> <li>Align all external reports to ensure consistency and data quality.</li> <li>Work with technical office manager to meet regular and ad-hoc reporting requirements.</li> <li>Building the internal capacities within the organization in reporting, dashboard solution, data</li> <li>analytics and management.</li> <li>Provide advisory level feedback on programmes and operations performance in Client.</li> <li>Provide strategic advice and oversight on programmatic and project activities, ensuring alignment with organizational objectives and success criteria.</li> <li>Lead the development and implementation of programme/project management frameworks, policies, and best practices in line with international standards.</li> <li>Support governance structures by advising on high-value and high-risk engagements, ensuring consistency, compliance, and effective decision-making.</li> <li>Develop and maintain programme/project planning tools, including resource tracking, forecasting, dependencies, and milestone management.</li> <li>Establish effective monitoring and evaluation systems, ensuring all projects track scope, cost, schedule, quality, and defined milestones.</li> <li>Facilitate and coordinate assurance boards, project reviews, and reporting to ensure performance transparency and accountability.</li> <li>Provide quality control for project documents, evaluation reports, and management products to</li> <li>ensure accuracy and compliance with standards.</li> <li>Drive knowledge management initiatives, ensuring lessons learned and best practices are captured, shared, and embedded into future projects.</li> <li>Support capacity building by delivering training, mentoring, and internal consulting in programme and project management methodologies.</li> <li>Represent EPMO in high-level interactions with stakeholders, ensuring consistent application of project governance.</li> <li>Contribute to policy development, guidance materials, and tools that enhance maturity and effectiveness of programme/project delivery.</li> <li>Promote a culture of excellence, continuous improvement, and knowledge sharing across the enterprise project management community.</li> </ul> <p> </p> <p> <b>About you</b> </p> <p> </p> <p> </p> <p> <b>Mandatory requirements</b> </p> <p> </p> <ul> <li>University degree from a recognised university in an appropriate field such as Engineering or</li> <li>Architecture or equivalent.</li> <li>Chartered status or Professional License from internationally recognized professional</li> <li>institutions or organizations.</li> <li>Minimum of 25 years postgraduate experience with experience in major infrastructure</li> <li>projects or programmes. Preference will be given to roads, aviation, structures or rail related</li> <li>experience, 10 years in similar position, and 5 years in Qatar and / or the Gulf region.</li> <li>Advanced written and verbal communication skills in English.</li> </ul> <p> </p> <p> <b>Desirable requirements</b> </p> <p> </p> <ul> <li>Master s degree in a relevant field.</li> <li>Advanced written and verbal communication skills in Arabic.</li> </ul> <p> </p> <p> <b>Skills and Competencies</b> </p> <p> </p> <ul> <li>Advanced expertise in enterprise reporting systems, data analytics, and dashboard solutions</li> <li>to support informed decision-making.</li> <li>Strong knowledge of programme and project management frameworks, governance models,</li> <li>and international best practices.</li> <li>Proven ability to design and implement monitoring, evaluation, and performance</li> <li>management systems across complex portfolios.</li> <li>Excellent leadership and advisory skills in capacity building, stakeholder engagement, and</li> <li>strategic oversight.</li> <li>Strong analytical, problem-solving, and communication skills to drive transparency,</li> <li>compliance, and operational excellence.</li> </ul> <p> </p> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role The Senior Marketing Specialist supports the development, implementation, monitoring, and evaluation of marketing and communications strategies to fully support the objectives of the business, maximizing exposure to local and international audiences. Key Responsibilities - Support the development and delivery of the marketing strategy for QC+ business units, with a particular focus on in-house F&amp;B operations, e-commerce, and retail activity. - Develop and implement plans to ensure that the QC+ marketing strategy is successfully implemented by working closely with the QM marcomms function and key stakeholders in other QC+ and QM departments. - Develop initiatives and programs to strengthen the brand value and reach of QC+ businesses (e.g., QC+ Gift Shop, IDAM by Alain Ducasse, Cass Art Qatar, etc.) and effectively drive increased revenues, working closely with the QM marcomms function to achieve positive outcomes. - Develop and implement cross-channel digital marketing activity (incorporating SEM, SEO, social media, email marketing, etc.). - Develop cross-platform advertising and promotional campaigns, ensuring compatibility with public relations efforts, obtaining required approvals for all advertising activity. - Support the Head of Marketing &amp; Communications with the development of marketing and communication budgets. - Maximize use of targeted market information, including customer profile, behavior, and yield data, for the planning and evaluation of marketing and communications activity. - Support the conduct of periodic analysis of the marketplace to evaluate market environment, audience groups and competitor offerings, recommending adaptations to QC+ communications accordingly. - Develop and maintain strong relationships with QM marketing and PR focal points, museum and exhibitions department management, QM IT, and QM audience engagement functions. - Conduct analysis of the results of marketing activity in order to gauge return on investment (where possible to evaluate a quantitative ROI) and identify learnings to improve future marketing activity. Social Media: - Develop and execute a comprehensive social media strategy that aligns with the company's overall marketing objectives. - Assist in the development and maintenance of a structured calendar of marketing and communication activities. - Ensure that content for social media channels is posted in a timely manner and that consumer reactions to posts/promotions are monitored. - Monitor and report on social media performance metrics and use data to continually refine and improve the company s social media strategy. Content creation: - Develop content and materials in support of QC+ marketing and communication activity including, but not limited to, content for social media, media kits, content for websites related to QC+ business etc. - Maximize use of targeted market information, including customer profile, behaviour and yield data, for the planning and evaluation of marketing and communications activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Marketing/PR or relevant discipline</li><li>At least 6 years of experience in marketing or relevant position</li><li>Well-developed computing skills including the understanding of relevant IT products and software (Microsoft Office, Word, Excel, PowerPoint)</li></ul><p>Key Attributes:</p><ul><li>Fluent in English (oral and written); Arabic and/or other language is a plus</li><li>PR and marketing skills demonstrated entrepreneurial ability to grow business and drive revenue generation</li><li>Ability to conduct (market) research</li><li>Excellent visual, oral and written communication skills</li><li>Experience of brand development and brand management</li><li>Experience of creative content development and use of visualization software</li><li>Technical skills around video, audio and digital content creation</li><li>Knowledge of cross channel and cross platform tools</li><li>Familiar with SEM strategies and SEM integration</li><li>Actionable knowledge of SEO, social media, email and mobile marketing</li><li>Understanding of digital and UX design</li><li>Testing and analytical techniques, using analytics tools</li><li>Knowledge of cross-platform ad buying</li><li>Project management skills</li><li>Knowledge of content management systems</li><li>Understanding of content strategy</li><li>Ability to build relationships within and across functions, balance individual and team goals respects others and value different perspectives</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><ul><li><span>Monitor and manage AMI systems including Head End System (HES), Meter Data Management (MDM), and communication networks.<br></span></li><li><span>Ensure continuous and seamless communication between smart meters and central systems.<br></span></li><li><span>Identify, troubleshoot, and resolve AMI system issues related to connectivity, data flow, and performance.<br></span></li><li><span>Perform first-level diagnosis of communication failures and network performance issues.<br></span></li><li><span>Escalate complex or unresolved technical issues to higher support levels or vendors as per procedures.<br></span></li><li><span>Analyze AMI operational data and generate system performance insights and reports.<br></span></li><li><span>Coordinate with IT, metering, telecom, and field teams to ensure system reliability.<br></span></li><li><span>Support system configuration, updates, and minor enhancements under supervision.<br></span></li><li><span>Maintain system logs, incident records, and operational documentation.<br></span></li><li><span>Ensure compliance with ISO, ISMS, BCMS, and cybersecurity policies.<br></span></li><li><span>Adhere to corporate Health &amp; Safety and operational procedures.<br></span></li><li><span>Perform any other tasks assigned by the supervisor.<br></span></li></ul><br><span>Requirements</span><ul><li><span>Bachelor’s degree in Electrical Engineering, IT, or related discipline.<br></span></li><li><span>Minimum 4 years of relevant experience in AMI system monitoring, MDM/HES operations, or similar environments.<br></span></li><li><span>Proficiency in AMI systems and operational software tools.<br></span></li><li><span>Knowledge of smart metering technologies and communication protocols.<br></span></li><li><span>Strong analytical, reporting, and coordination skills.<br></span></li><li><span>Good communication and teamwork abilities.<br></span></li><li><span>Written and spoken English is essential; Arabic is preferred.<br></span></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage.</p><p>KEY DUTIES AND RESPONSIBILITIES Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS). Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. Complete appropriate safety training and certifications to perform work tasks. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Maintain awareness of undesirable persons on property premises. Follow company and department policies and procedures. Protect the privacy and security of guests and coworkers. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Maintain confidentiality of proprietary materials and information. Perform other reasonable job duties as requested by Supervisors. Provide assistance to coworkers, ensuring they understand their tasks. Speak to guests and co-workers using clear, appropriate and professional language. Talk with and listen to other employees to effectively exchange information. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.</p></div></section>

<p>Candidates must have at least Vocational Diploma / Short Course Certificate</p><p>The job requires Male applicants.</p><p>Minimum of 5 years working experience is required for this position</p><p>Additional Qualifications:</p><p>Safety Observation</p><p><br></p><p>·Raise SO in CMMS when found during shift.</p><p>Security Rounds:</p><p><br></p><p>·&nbsp; &nbsp;Conduct regular security rounds of the plant, checking for unauthorized personnel or security breaches (this is part of normal structured round check).</p><p>Safety Check:</p><p><br></p><p>·&nbsp; &nbsp; Conduct a thorough safety inspection of the assigned area, including equipment, PPE, and emergency exits.</p><p>·&nbsp; &nbsp; Ensure all safety signage is visible and up-to-date.</p><p>Emergency Response</p><p><br></p><p>·&nbsp; &nbsp; Respond to emergencies, such as equipment failures, fires, or spills.</p><p>PTW System</p><p><br></p><p>·&nbsp; &nbsp; Issuing, reviewing, or verifying the Permit-to-Work (PTW) system for maintenance and operational activities.</p><p>Equipment Line Up / LOTO</p><p><br></p><p>·&nbsp; &nbsp; Perform LOTO, changeover or shutdown equipment. Isolate equipment for handover to maintenance.</p><p>Equipment Inspection:</p><p><br></p><p>·&nbsp; &nbsp; &nbsp;Visually inspect critical equipment (pumps, valves, chillers, etc.) for any signs of damage, leaks, or abnormal operation.</p><p>·&nbsp; &nbsp; &nbsp;Check lubrication levels and perform routine lubrication as needed.</p><p>Parameter Monitoring:</p><p><br></p><p>Monitor key process parameters (pressure, temperature, flow rate, etc.)</p><p>System Startup:</p><p><br></p><p>·&nbsp; &nbsp; Initiate the startup procedure for assigned systems, following established checklists and procedures.</p><p>System Shutdown:</p><p><br></p><p>·&nbsp; &nbsp; If required, initiate the shutdown procedure for assigned systems, following established checklists and procedures.</p><p>Alarm &amp; Event (A&amp;E) Analysis</p><p><br></p><p>·&nbsp; &nbsp; Refer to alarm screen at the equipment panel. Monitor and raise info to CCC Operators for any anomalies.</p><p>Shift Handover:</p><p><br></p><p>·&nbsp; &nbsp; Prepare a detailed shift handover report, including any ongoing issues, maintenance requirements, and abnormal events.</p><p>·&nbsp; &nbsp; Conduct a handover "shake-hand" handover meeting to ensure proper baton passing.</p><p>Plant Optimization</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Work on optimizing plant performance by analyzing system data and making minor adjustments to improve efficiency or reduce energy consumption. Coordination with CCC Operators.</p><p>Troubleshooting and Maintenance:</p><p><br></p><p>·&nbsp; &nbsp; &nbsp;Respond to any alarms or alerts and take necessary corrective actions.</p><p>·&nbsp; &nbsp; &nbsp;Perform scheduled maintenance tasks, such as cleaning filters, replacing gaskets, or tightening bolts.</p><p>·&nbsp; &nbsp; &nbsp;Identify and troubleshoot minor equipment issues, such as valve leaks or pump vibrations.</p><p>Defect Management</p><p><br></p><p>·&nbsp; Raise SR (or relay the info to CCC Operator in charge) in CMMS according to the right priority.</p><p>Monitoring of Chemical Treatment Systems</p><p><br></p><p>·&nbsp; &nbsp; Ensure that the water treatment system is operating correctly, monitoring chemical levels, and ensuring that water quality parameters are within specified limits.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.<br>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>This position that focuses on supporting the day-to-day activities in Housekeeping, and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space.&nbsp;Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>Managing Housekeeping Operations and Budgets<br>Ensures knowledge and understanding of OSHA regulations are up to date.<br>Oversees all lost and found procedures.<br>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. <br>Inventories stock to ensure adequate supplies.<br>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>Works effectively with the Engineering department on guest room maintenance needs.<br>Understands and complies with loss prevention policies and procedures.<br>Ensures all employees have proper supplies, equipment and uniforms.<br>Assists in supervising an effective inspection program for all guestrooms and public space.<br>Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>Assists in the review of comment cards and guest satisfaction results with employees.<br>Sets a positive example for guest relations.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 5 years of related work experience.<br>Supervisory Experience: At least 3 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>Job Purpose</span></b><br></p><br><p><span>Provide administrative and technical document control support to the Development Team by managing, tracking, distributing, and maintaining all project-related documentation in accordance with company procedures, quality standards, and project requirements. Ensure that all design and technical documents are properly controlled, updated, and accessible to relevant stakeholders.</span><br></p><br><p><b><span>Key Responsibilities</span></b><br></p><br><ul><li><span>Receive, register, log, and track all incoming and outgoing project documents.</span><br></li><li><span>Ensure that the latest approved revisions of drawings and documents are available for use and that document records remain accurate and up to date.</span><br></li><li><span>Manage and maintain design drawings, specifications, calculations, material submittals, technical reports, contracts, and project correspondence.</span><br></li><li><span>Upload, organize, and maintain electronic documents within document management systems such as SharePoint or similar platforms.</span><br></li><li><span>Distribute approved drawings, specifications, and technical documents to internal departments, consultants, contractors and subcontractors.</span><br></li><li><span>Monitor document review and approval workflows and follow up on pending or overdue responses.</span><br></li><li><span>Maintain document registers, revision histories, transmittal records, and distribution logs.</span><br></li><li><span>Coordinate with architects, engineers, designers, project managers, consultants, and contractors regarding document status and approvals.</span><br></li><li><span>Ensure compliance with company document control procedures and project documentation requirements.</span><br></li><li><span>Generate documents and provide status updates as required.</span><br></li></ul><br><span>Requirements</span><p><b><span>Qualifications</span></b><br></p><br><ul><li><span>Bachelor’s degree in business administration, Document Management, Information Management, or a related field.</span><br></li><li><span>Professional certification in Document Control or Records Management is preferred.</span><br></li><li><span>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and document management systems.</span><br></li></ul><p><b><span>Experience</span></b><br></p><br><ul><li><span>Minimum 3–5 years of experience as a Document Controller, preferably within construction, engineering, infrastructure, real estate, or project-based environments.</span><br></li><li><span>Proven experience in managing technical documents, drawings, contracts, and project correspondence.</span><br></li><li><span>Experience working with consultants, contractors, and multidisciplinary project teams.</span><br></li><li><span>Familiarity with document management systems and document control workflows.</span><br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Head of Delivery, Degree Programs is responsible for the successful delivery of all degree programs, ensuring smooth operations, high service standards, and consistently positive participant experience. The role oversees the delivery team, sets priorities, and works closely with academic leadership, faculty, HEC Paris Main Campus, and internal stakeholders to ensure the successful delivery and continuous improvement of Degree Programs in line with HEC Paris standards.</p><p><strong>Program Delivery and Operational Excellence</strong></p><ul><li>Lead the end-to-end delivery of all Degree Programs, overseeing program planning, scheduling, logistics, faculty coordination, learning resources, and participant services, while ensuring alignment with academic standards, institutional policies, operational objectives, and participant expectations.</li><li>Define and lead the program delivery model, operating processes, and service standards for Degree Programs, ensuring consistency and continuous improvement.</li><li>Own the participant experience across the full program lifecycle, ensuring high service standards and effective communication.</li><li>Monitor delivery performance, identify operational risks or bottlenecks, and implement corrective actions where required.</li><li>Lead the optimization of data management, reporting tools, and workflows to enhance operational efficiency and decision-making.</li><li>Work closely with academic leadership, faculty, and HEC Paris Main Campus to uphold academic quality, ensure compliance, and maintain the consistent application of academic policies and standards across all Degree Programs.</li><li>Ensure the accuracy, compliance, and audit readiness of academic records, grades, credits, certifications, and official documentation.</li><li>Own budget planning, forecasting, cost control, and resource allocation for Degree Programs.</li></ul><p><strong>Stakeholder Engagement and Collaboration</strong></p><ul><li>Lead collaboration with B2C, Admissions, Finance, Marketing, and other key stakeholders to ensure effective and coordinated program delivery.</li><li>Build and maintain strong relationships with academic leadership, faculty, participants, advisors, and HEC Paris Main Campus.</li><li>Represent the Degree Programs Delivery function in institutional projects, working groups, and management discussions.</li><li>Act as the primary point of coordination between operational and academic stakeholders to support the successful delivery of Degree Programs.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, develop, and support the Degree Programs Delivery team, fostering a collaborative, service-oriented, and high-performing culture.</li><li>Set objectives and priorities, allocate resources, and ensure effective workload management across the team.</li><li>Coach and develop team members through regular feedback, performance management, and development planning.</li><li>Promote continuous improvement, accountability, and knowledge sharing within the team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and experience</h2><p>Master's degree in business administration, management, education, or related discipline. A Bachelor's degree with significant relevant experience may also be considered.</p><p>10+ years of progressive experience in project management, learning and development, or corporate events.</p><p>Demonstrated experience managing and developing teams.</p><p>Experience in higher education, executive education, or an international academic environment is strongly preferred.</p><p>Experience in GCC markets is an advantage.</p><h2>Skills and competencies</h2><p>Excellent written and spoken English. Arabic and French are advantageous.</p><p>High level of organization, accuracy, and ability to manage peak-volume cycles.</p><p>Strong leadership and decision-making capability in a high-volume, performance-driven environment.</p><p>Strong stakeholder management and influencing skills across academic and business functions.</p><p>Excellent analytical skills with the ability to translate data into actionable insights.</p><p>Proven experience with CRM systems and data management.</p><h2>Ways of working</h2><p>Highly results-driven with a strong sense of ownership and accountability.</p><p>Participant-centric, collaborative, and service-oriented approach</p><p>Comfortable operating in a fast-paced, target-driven environment</p><p>Able to manage multiple priorities, meet deadlines, and perform under pressure</p><p>Flexible and willing to adapt working hours to business needs.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><b>Job Description</b></span></p><br><br><br><br><p>1. Communication &amp; Correspondence</p><br><br><ul><li>Prepare and email letters to parents using ISAMs software</li><li>Draft, type, and dispatch reports, articles, letters, and School Newsletters</li><li>Check all school correspondence before sending to parents</li><li>Respond to parent queries via email, phone, and in person quickly and efficiently</li><li>Act as a central communication point between leadership, staff, parents, and external stakeholders</li><li>Support Parent Portal, Engage, and school communication systems</li></ul><p>2. Administration &amp; Office Management</p><br><br><ul><li>Devise and maintain office systems, including data management and filing</li><li>Use appropriate IT resources</li><li>Provide executive administrative support for senior leadership</li><li>Undertake other duties commensurate with the post to ensure smooth school operations</li><li>Streamline processes to ensure efficient team performance</li><li>Maintain office supply inventories and operational resources</li></ul><p>3. Student Records &amp; Attendance</p><br><br><ul><li>Maintain accurate student records, attendance data, and compliance documentation</li><li>Ensure all attendance reports are compiled daily</li><li>Manage and oversee student absence reporting, tracking, follow-up communications, and related administrative processes</li><li>Process all leaving requests</li><li>Ensure all reports are entered onto the school portal</li></ul><p>4. Events &amp; School Activities Coordination</p><br><br><ul><li>Help coordinate event logistics, room set-ups, and resource allocation for internal and external events</li><li>Coordinate whole-school calendar events, deadlines, and administrative schedules</li><li>Assist with planning school events, open days, and parent functions</li><li>Responsible for all ECA set-ups</li><li>Coordinate and manage school photographer bookings, scheduling, communications, and logistics</li><li>Manage bookings and scheduling for meeting rooms, auditorium, and shared school spaces</li></ul><p>5. Documentation &amp; Reporting</p><br><br><ul><li>Prepare letters, presentations, and reports</li><li>Compile all school reports and labels</li><li>Responsible for all mail merges</li></ul><p>6. Procurement &amp; External Liaison</p><br><br><ul><li>Manage stationery orders, including whole-school main supply orders</li><li>Support procurement, purchase orders, and invoice coordination</li><li>Liaise with suppliers, contractors, and external service providers</li></ul><p>7. Coordination &amp; Stakeholder Support</p><br><br><ul><li>Coordinate, distribute, and collate relevant documentation to and from homes and schools</li><li>Provide support to Heads, teachers, and parents as required</li><li>Carry out specific projects and research</li><li>Always observe a code of strictest confidentiality</li></ul><p><span><b>ISP Principles</b></span></p><br><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health &amp; Safety issues and acting and following up on all concerns appropriately.</p><br><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job BUSINESS ANALYST - CBAP/PMI (BANKING) <p>Role Summary</p><br> <p>The Business Analyst supports demand management, business analysis, and documentation across IT initiatives, ensuring demand is well-defined and ready for prioritization and solution design.</p><br> <p>Key Responsibilities</p><br> <ul> <li>Capture and document business and IT demand.</li> <li>Perform current-state and target-state analysis across business processes, systems, and data.</li> <li>Develop business cases and business requirements documentation.</li> <li>Maintain backlog documentation and demand tracking.</li> </ul> <p>Required Experience &amp; Skills</p><br> <ul> <li>Minimum 3 years' experience in business analysis.</li> <li>Demonstrated experience in demand capture and requirements documentation.</li> </ul> <p>Preferred / Advantageous</p><br> <ul> <li>Hands-on ServiceNow SPM experience.</li> </ul> <p>Certifications</p><br> <ul> <li>CBAP or PMI-PBA certification is advantageous.</li> </ul> <p>Success Criteria</p><br> <ul> <li>Demand documentation completed and accepted without material rework.</li> <li>Analysis outputs support prioritization and solution design.</li> <li>Backlog and lifecycle documentation maintained accurately and kept up to date.</li></ul> <p>Vertical:</p><br> <p>Technology</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Contemporary, convenient and perfectly positioned, the upscale Mövenpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.</p><br><br>Job Description<br><br><p>We are seeking a professional and friendly Receptionist to join our team in Doha, Qatar. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask efficiently in a fast-paced setting.</p><br><ul><li>Greet and direct visitors, ensuring a professional and friendly first impression</li><li>Manage incoming calls, emails, and correspondence, routing them to appropriate departments or individuals</li><li>Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff</li><li>Maintain a clean and organized reception area, ensuring a pleasant and professional atmosphere</li><li>Handle administrative tasks such as filing, data entry, and document preparation</li><li>Assist with office supply inventory and ordering as needed</li><li>Process incoming and outgoing mail and packages</li><li>Provide general information and answer inquiries from clients, visitors, and employees</li><li>Support other departments with various clerical tasks as required</li><li>Ensure security protocols are followed by managing visitor logs and issuing visitor badges</li><li>Arabic-speaking candidates are encouraged to apply</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a receptionist or in a customer service role</li><li>Excellent verbal and written communication skills</li><li>Strong interpersonal skills with a customer-focused attitude</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Ability to operate multi-line phone systems and basic office equipment</li><li>Fluency in English; additional languages are a plus</li><li>Exceptional organizational skills and attention to detail</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Professional appearance and demeanor</li><li>Basic math skills for handling payments and transactions</li><li>Knowledge of office management systems and procedures</li><li>High school diploma or equivalent; associate's degree in business administration or related field preferred</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Analyzes data collected from AMI systems to ensure completeness, accuracy, and reliability of metering data.</p></li><li><p>Performs data cleaning, validation, reconciliation, and exception analysis across AMI data sets.</p></li><li><p>Develops analytical insights to support operational optimization, loss reduction, and performance improvement initiatives.</p></li><li><p>Designs, creates, and maintains automated reports and dashboards to monitor AMI system performance.</p></li><li><p>Identifies trends, anomalies, and data quality issues and coordinates corrective actions with relevant teams.</p></li><li><p>Collaborates with metering, IT, AMI operations, and engineering teams to improve data accuracy and usability.</p></li><li><p>Supports ad-hoc analytical requests and performance assessments from management.</p></li><li><p>Ensures data governance, confidentiality, and compliance with corporate data policies.</p></li><li><p>Maintains proper documentation of analytical models, reports, and methodologies.</p></li><li><p>Performs other duties as assigned by the supervisor.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications / Certifications: Bachelor’s degree in Data Science, Computer Science, Engineering, or a related discipline. Certification in data analytics tools (Power BI, Tableau,Google Data Analytics, or equivalent).<br>Experience : Minimum 4 years of relevant experience in data analysis, preferably within AMI or utility systems.<br><br>Key Skills : </p><ul><li><p>Proficiency in data analytics tools (Power BI, Tableau).</p></li><li><p>Strong programming skills (Python, R, SQL).</p></li><li><p>Ability to manage large datasets and generate actionable insights.</p></li><li><p>Strong coordination and communication capabilities.</p></li><li><p>Efficiency, Adaptability, Communication, Initiative.</p></li><li><p>Written and Spoken English is essential; Arabic is preferred.<br></p></li></ul><p>Working Conditions:<br>Office-based analytical role with cross-functional coordination</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a motivated and detail-oriented Sales Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in hospitality sales, build valuable industry knowledge, and contribute to achieving our business goals. You will assist the Sales team in managing client relationships, supporting sales initiatives, and executing administrative tasks that ensure the smooth operation of the department.</p><p><strong>What is in it for you:</strong></p><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p><strong>What you will be doing:</strong></p><ul><li>Consistently offer professional, engaging, and friendly service</li><li>Assist the Sales team with daily administrative tasks and support sales initiatives</li><li>Prepare and update sales reports, presentations, proposals, and other relevant documents</li><li>Conduct market research and competitor analysis to identify new opportunities</li><li>Help maintain and update client databases and CRM systems</li><li>Assist in coordinating client meetings, site inspections, and sales events</li><li>Respond to client inquiries and provide information about services, pricing, and availability</li><li>Support internal communication and collaboration between departments to meet sales goals</li><li>Participate in team meetings and training sessions to enhance your knowledge and skills</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications:</strong></p><ul><li>Currently enrolled in a college or university program, preferably in Hospitality Management, Business Administration, Marketing, or a related field</li><li>Strong attention to detail and excellent organizational skills</li><li>Excellent verbal and written communication skills</li><li>Proficiency in Microsoft Office</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a motivated and detail-oriented Sales Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in hospitality sales, build valuable industry knowledge, and contribute to achieving our business goals. You will assist the Sales team in managing client relationships, supporting sales initiatives, and executing administrative tasks that ensure the smooth operation of the department.</p><p>What is in it for you:</p><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><ul><li>Consistently offer professional, engaging, and friendly service</li><li>Assist the Sales team with daily administrative tasks and support sales initiatives</li><li>Prepare and update sales reports, presentations, proposals, and other relevant documents</li><li>Conduct market research and competitor analysis to identify new opportunities</li><li>Help maintain and update client databases and CRM systems</li><li>Assist in coordinating client meetings, site inspections, and sales events</li><li>Respond to client inquiries and provide information about services, pricing, and availability</li><li>Support internal communication and collaboration between departments to meet sales goals</li><li>Participate in team meetings and training sessions to enhance your knowledge and skills</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Currently enrolled in a college or university program, preferably in Hospitality Management, Business Administration, Marketing, or a related field</li><li>Strong attention to detail and excellent organizational skills</li><li>Excellent verbal and written communication skills</li><li>Proficiency in Microsoft Office</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Negotiate and execute shipping contracts in the bulk shipping freight market. Develop the freight and chartering activity and ensure its continued growth and profitability in close coordination with the Asst. Manger, Shipping and Operations. Manage freight requirements from the Sales and Planning teams, engaging with an external client base, Shipowners and Shipbrokers as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Candidates with a strong record and experience in Chartering in Muntajat, QatarEnergy, QPSPP or QG may be considered.</li><li>Minimum of 8 years' experience of relevant work experience, with minimum of 5 years' experience in Chartering with leading IOC, NOC or reputable shipping company.</li><li>Strong knowledge of Chartering/Freight Market on a variety of different contracts across different geographies will be beneficial.</li><li>Ability to leverage on functional support and provide high quality options and opinions to commercial stakeholders while identifying risks and opportunities.</li><li>A key criterion is to be able to operate within a non-standard environment where the counterparty requires and expects considerable support and at the same time be able to gently introduce standardization and efficiency</li><li>Multi-disciplinary knowledge and broad competence is required in areas such as trading, risk control, sales operations, commercial, financial, contract administration, legal, economic analysis and projects.</li><li>Excellent negotiation skills, communication and interpersonal skills.</li><li>Top level written and verbal communication skills.</li><li>Excellent client and internal stakeholder management skills.</li><li>Ability to take fast risk-based decisions, sometimes based on limited amount of information.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.<br>Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.<br>Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>