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We are seeking a proactive and results-driven Recruitment Officer to join our team. The ideal candidate will have proven experience in recruiting for Facilities Management (FM) and Engineering roles, with a strong ability to source, attract, and hire top talent across technical and operational functions.<br><br>Key Responsibilities<br><br> Manage the full recruitment lifecycle from sourcing to onboarding. Partner with hiring managers to understand workforce requirements and recruitment priorities. Source candidates through job portals, social media, professional networks, and referrals. Screen resumes, conduct interviews, and coordinate assessment processes. Build and maintain a strong talent pipeline for FM and Engineering positions. Prepare job descriptions and post vacancies across relevant platforms. Coordinate offer management, reference checks, and onboarding activities. Track recruitment metrics and provide regular hiring reports. Ensure compliance with company policies and recruitment best practices.<br><br>Requirements<br><br> Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum 3–5 years of Talent Acquisition or Recruitment experience. Demonstrated experience recruiting for Facilities Management (FM) and Engineering roles. Strong knowledge of sourcing techniques and recruitment platforms. Excellent communication, interviewing, and stakeholder management skills. Ability to manage multiple vacancies and meet recruitment deadlines. Experience working with ATS and HR systems is preferred.<br><br>Preferred Experience<br><br> Recruitment of engineers, technicians, maintenance staff, facility managers, MEP professionals, and other technical personnel. Experience within FM companies, engineering consultancies, construction, or property management sectors. Knowledge of local labor laws and recruitment regulations.

We are seeking a proactive and results-driven Recruitment Officer to join our team. The ideal candidate will have proven experience in recruiting for Facilities Management (FM) and Engineering roles, with a strong ability to source, attract, and hire top talent across technical and operational functions.<br><br>Key Responsibilities<br><br> Manage the full recruitment lifecycle from sourcing to onboarding. Partner with hiring managers to understand workforce requirements and recruitment priorities. Source candidates through job portals, social media, professional networks, and referrals. Screen resumes, conduct interviews, and coordinate assessment processes. Build and maintain a strong talent pipeline for FM and Engineering positions. Prepare job descriptions and post vacancies across relevant platforms. Coordinate offer management, reference checks, and onboarding activities. Track recruitment metrics and provide regular hiring reports. Ensure compliance with company policies and recruitment best practices.<br><br>Requirements<br><br> Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum 3–5 years of Talent Acquisition or Recruitment experience. Demonstrated experience recruiting for Facilities Management (FM) and Engineering roles. Strong knowledge of sourcing techniques and recruitment platforms. Excellent communication, interviewing, and stakeholder management skills. Ability to manage multiple vacancies and meet recruitment deadlines. Experience working with ATS and HR systems is preferred.<br><br>Preferred Experience<br><br> Recruitment of engineers, technicians, maintenance staff, facility managers, MEP professionals, and other technical personnel. Experience within FM companies, engineering consultancies, construction, or property management sectors. Knowledge of local labor laws and recruitment regulations.

We are seeking a proactive and results-driven Recruitment Officer to join our team. The ideal candidate will have proven experience in recruiting for Facilities Management (FM) and Engineering roles, with a strong ability to source, attract, and hire top talent across technical and operational functions.<br><br>Key Responsibilities<br><br> Manage the full recruitment lifecycle from sourcing to onboarding. Partner with hiring managers to understand workforce requirements and recruitment priorities. Source candidates through job portals, social media, professional networks, and referrals. Screen resumes, conduct interviews, and coordinate assessment processes. Build and maintain a strong talent pipeline for FM and Engineering positions. Prepare job descriptions and post vacancies across relevant platforms. Coordinate offer management, reference checks, and onboarding activities. Track recruitment metrics and provide regular hiring reports. Ensure compliance with company policies and recruitment best practices.<br><br>Requirements<br><br> Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum 3–5 years of Talent Acquisition or Recruitment experience. Demonstrated experience recruiting for Facilities Management (FM) and Engineering roles. Strong knowledge of sourcing techniques and recruitment platforms. Excellent communication, interviewing, and stakeholder management skills. Ability to manage multiple vacancies and meet recruitment deadlines. Experience working with ATS and HR systems is preferred.<br><br>Preferred Experience<br><br> Recruitment of engineers, technicians, maintenance staff, facility managers, MEP professionals, and other technical personnel. Experience within FM companies, engineering consultancies, construction, or property management sectors. Knowledge of local labor laws and recruitment regulations.

We are seeking a proactive and results-driven Recruitment Officer to join our team. The ideal candidate will have proven experience in recruiting for Facilities Management (FM) and Engineering roles, with a strong ability to source, attract, and hire top talent across technical and operational functions.<br><br>Key Responsibilities<br><br> Manage the full recruitment lifecycle from sourcing to onboarding. Partner with hiring managers to understand workforce requirements and recruitment priorities. Source candidates through job portals, social media, professional networks, and referrals. Screen resumes, conduct interviews, and coordinate assessment processes. Build and maintain a strong talent pipeline for FM and Engineering positions. Prepare job descriptions and post vacancies across relevant platforms. Coordinate offer management, reference checks, and onboarding activities. Track recruitment metrics and provide regular hiring reports. Ensure compliance with company policies and recruitment best practices.<br><br>Requirements<br><br> Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum 3–5 years of Talent Acquisition or Recruitment experience. Demonstrated experience recruiting for Facilities Management (FM) and Engineering roles. Strong knowledge of sourcing techniques and recruitment platforms. Excellent communication, interviewing, and stakeholder management skills. Ability to manage multiple vacancies and meet recruitment deadlines. Experience working with ATS and HR systems is preferred.<br><br>Preferred Experience<br><br> Recruitment of engineers, technicians, maintenance staff, facility managers, MEP professionals, and other technical personnel. Experience within FM companies, engineering consultancies, construction, or property management sectors. Knowledge of local labor laws and recruitment regulations.

We are seeking a proactive and results-driven Recruitment Officer to join our team. The ideal candidate will have proven experience in recruiting for Facilities Management (FM) and Engineering roles, with a strong ability to source, attract, and hire top talent across technical and operational functions.<br><br>Key Responsibilities<br><br> Manage the full recruitment lifecycle from sourcing to onboarding. Partner with hiring managers to understand workforce requirements and recruitment priorities. Source candidates through job portals, social media, professional networks, and referrals. Screen resumes, conduct interviews, and coordinate assessment processes. Build and maintain a strong talent pipeline for FM and Engineering positions. Prepare job descriptions and post vacancies across relevant platforms. Coordinate offer management, reference checks, and onboarding activities. Track recruitment metrics and provide regular hiring reports. Ensure compliance with company policies and recruitment best practices.<br><br>Requirements<br><br> Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum 3–5 years of Talent Acquisition or Recruitment experience. Demonstrated experience recruiting for Facilities Management (FM) and Engineering roles. Strong knowledge of sourcing techniques and recruitment platforms. Excellent communication, interviewing, and stakeholder management skills. Ability to manage multiple vacancies and meet recruitment deadlines. Experience working with ATS and HR systems is preferred.<br><br>Preferred Experience<br><br> Recruitment of engineers, technicians, maintenance staff, facility managers, MEP professionals, and other technical personnel. Experience within FM companies, engineering consultancies, construction, or property management sectors. Knowledge of local labor laws and recruitment regulations.

We are seeking a proactive and results-driven Recruitment Officer to join our team. The ideal candidate will have proven experience in recruiting for Facilities Management (FM) and Engineering roles, with a strong ability to source, attract, and hire top talent across technical and operational functions.<br><br>Key Responsibilities<br><br> Manage the full recruitment lifecycle from sourcing to onboarding. Partner with hiring managers to understand workforce requirements and recruitment priorities. Source candidates through job portals, social media, professional networks, and referrals. Screen resumes, conduct interviews, and coordinate assessment processes. Build and maintain a strong talent pipeline for FM and Engineering positions. Prepare job descriptions and post vacancies across relevant platforms. Coordinate offer management, reference checks, and onboarding activities. Track recruitment metrics and provide regular hiring reports. Ensure compliance with company policies and recruitment best practices.<br><br>Requirements<br><br> Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum 3–5 years of Talent Acquisition or Recruitment experience. Demonstrated experience recruiting for Facilities Management (FM) and Engineering roles. Strong knowledge of sourcing techniques and recruitment platforms. Excellent communication, interviewing, and stakeholder management skills. Ability to manage multiple vacancies and meet recruitment deadlines. Experience working with ATS and HR systems is preferred.<br><br>Preferred Experience<br><br> Recruitment of engineers, technicians, maintenance staff, facility managers, MEP professionals, and other technical personnel. Experience within FM companies, engineering consultancies, construction, or property management sectors. Knowledge of local labor laws and recruitment regulations.

The incumbent is responsible for the recruitment function of the HR department. This position is responsible for coordinating for and implementing an Annual Recruitment Plan, and coordinating with internal users and recruitment agencies in order to ensure that manpower recruitments are fulfilled on time & in an organized and cost effective manner. The job also involves administering of position profiling & grading system strictly in accordance to the company’s approved policies and procedures.<br>Assist in preparation of approved recruitment plans and organization charts for all divisions from the HR Manager and determines the timing and volume of additional recruitment by tabulating the staff recruitment plans every month on the basis of skills, for each cost/profit center. Maintain contractual relationships with domestic and global recruiting agencies to meet the immediate / specialized skill requirements, and implement a system to track recruitment requests and follow it up regularly. Devise appropriate methods to select candidates and prepare a selection report. Ensure recruitment is done as per the Annual Recruitment Plan. Develop and manage a CV database consisting of the CV received and conduct self recruitment, utilizing agencies only during specialized circumstances, in order to cut down on recruitment costs. Co-ordinate with the Department Managers on recruitment requisitions and verify them against the approved organization charts, staff plans and salary/benefits entitlement, and initiate recruitment process by determining the most efficient and cost effective recruitment channel. Keep track of all CVs sent to different departments and follow up to ensure their responses to the CVs are received Consolidate interview evaluations and coordinate with Department Managers to ensure that the compensation fits into the pre-defined range as per the company’s policies and grading structure. Obtain references on the selected candidates and update the recruitment database with appropriate information. Issue monthly reports that indicate the vacancies filled, pending recruitment requests and performance against the annual recruitment plan. Coordinate manpower planning process and maintain manpower records. Establish and maintain files and records on an ongoing basis. Prepare and distribute written and verbal information to inform new employees of benefits, compensation, and personnel policies. Support the Operating Management by tabulating the annual impact of the recruitment and salary change decisions on the Company’s income statement. Help in collating market information on compensation benchmarks for various positions as and when required and directed by the HR manager Maintain a database of all approved organization charts staff plans for cost/profit center, job descriptions and competencies and ensure that these are uniformly applied.

The incumbent is responsible for the recruitment function of the HR department. This position is responsible for coordinating for and implementing an Annual Recruitment Plan, and coordinating with internal users and recruitment agencies in order to ensure that manpower recruitments are fulfilled on time & in an organized and cost effective manner. The job also involves administering of position profiling & grading system strictly in accordance to the company’s approved policies and procedures.<br>Assist in preparation of approved recruitment plans and organization charts for all divisions from the HR Manager and determines the timing and volume of additional recruitment by tabulating the staff recruitment plans every month on the basis of skills, for each cost/profit center. Maintain contractual relationships with domestic and global recruiting agencies to meet the immediate / specialized skill requirements, and implement a system to track recruitment requests and follow it up regularly. Devise appropriate methods to select candidates and prepare a selection report. Ensure recruitment is done as per the Annual Recruitment Plan. Develop and manage a CV database consisting of the CV received and conduct self recruitment, utilizing agencies only during specialized circumstances, in order to cut down on recruitment costs. Co-ordinate with the Department Managers on recruitment requisitions and verify them against the approved organization charts, staff plans and salary/benefits entitlement, and initiate recruitment process by determining the most efficient and cost effective recruitment channel. Keep track of all CVs sent to different departments and follow up to ensure their responses to the CVs are received Consolidate interview evaluations and coordinate with Department Managers to ensure that the compensation fits into the pre-defined range as per the company’s policies and grading structure. Obtain references on the selected candidates and update the recruitment database with appropriate information. Issue monthly reports that indicate the vacancies filled, pending recruitment requests and performance against the annual recruitment plan. Coordinate manpower planning process and maintain manpower records. Establish and maintain files and records on an ongoing basis. Prepare and distribute written and verbal information to inform new employees of benefits, compensation, and personnel policies. Support the Operating Management by tabulating the annual impact of the recruitment and salary change decisions on the Company’s income statement. Help in collating market information on compensation benchmarks for various positions as and when required and directed by the HR manager Maintain a database of all approved organization charts staff plans for cost/profit center, job descriptions and competencies and ensure that these are uniformly applied.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and results-driven Recruitment Officer to join our team.</p><p>The ideal candidate will have proven experience in recruiting for Facilities Management (FM) and Engineering roles, with a strong ability to source, attract, and hire top talent across technical and operational functions.</p><p>Key Responsibilities</p><ul><li>Manage the full recruitment lifecycle from sourcing to onboarding.</li><li>Partner with hiring managers to understand workforce requirements and recruitment priorities.</li><li>Source candidates through job portals, social media, professional networks, and referrals.</li><li>Screen resumes, conduct interviews, and coordinate assessment processes.</li><li>Build and maintain a strong talent pipeline for FM and Engineering positions.</li><li>Prepare job descriptions and post vacancies across relevant platforms.</li><li>Coordinate offer management, reference checks, and onboarding activities.</li><li>Track recruitment metrics and provide regular hiring reports.</li><li>Ensure compliance with company policies and recruitment best practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 3 5 years of Talent Acquisition or Recruitment experience.</li><li>Demonstrated experience recruiting for Facilities Management (FM) and Engineering roles.</li><li>Strong knowledge of sourcing techniques and recruitment platforms.</li><li>Excellent communication, interviewing, and stakeholder management skills.</li><li>Ability to manage multiple vacancies and meet recruitment deadlines.</li><li>Experience working with ATS and HR systems is preferred.</li></ul><p><strong>Preferred Experience</strong></p><ul><li>Recruitment of engineers, technicians, maintenance staff, facility managers, MEP professionals, and other technical personnel.</li><li>Experience within FM companies, engineering consultancies, construction, or property management sectors.</li><li>Knowledge of local labor laws and recruitment regulations.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Collections Specialist Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We are hiring a results-driven Collections Specialist to take ownership of past-due accounts and drive consistent payment recovery.<br> This is a high-intensity, outbound calling role where you will be responsible for engaging customers, resolving outstanding balances, and protecting company revenue.<br> You will play a key role in maintaining cash flow by ensuring timely follow-ups and payment resolutions.<br> This role requires someone who is confident on calls, persistent with follow-ups, and comfortable making 100+ outbound calls daily .<br> What You’ll Be Responsible For Collections &amp; Payment Recovery Make 100+ outbound calls daily to customers with overdue invoices Follow up consistently via calls and emails until payment resolution Navigate gatekeepers and reach decision-makers responsible for payments Handle objections and drive conversations toward payment commitments Billing Issues &amp; Case Resolution Investigate billing discrepancies and customer concerns Identify root causes of delays and work toward resolution Coordinate internally to resolve issues impacting payments CRM Management &amp; Documentation Maintain accurate records of all calls, follow-ups, and outcomes in CRM (Salesforce or similar) Track customer interactions, payment commitments, and next steps Ensure no account is left unattended or without follow-up Customer Communication Communicate clearly and professionally with customers Provide updates on payment status and issue resolution Maintain a balance between firmness and professionalism in collections conversations Process Improvement &amp; Reporting Identify recurring issues impacting collections Share insights to improve processes and recovery rates Maintain consistency in daily activity and reporting Must-Have Experience &amp; Skills (Non-Negotiables) Proven experience in collections, accounts receivable, or high-volume outbound calling roles Comfortable making 100+ outbound calls per day consistently Strong objection-handling and negotiation skills Experience using CRM tools (Salesforce or similar) Excellent verbal and written English communication skills High attention to detail and accuracy in documentation Ability to manage multiple accounts and follow-ups simultaneously What Makes You a Strong Fit You are persistent and follow up until resolution You are confident handling difficult conversations You thrive in a target-driven, high-activity environment You take ownership of your performance and results Key Performance Indicators (KPIs) Daily call volume ( 100+ calls/day ) Number of payments collected / accounts resolved Follow-up consistency and response time Accuracy of CRM updates and documentation Reduction in outstanding receivables Interview Process Initial Screening Call Recruiter Interview Final Interview Offer &amp; Onboarding #LI-AG1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat .<br> You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you.<br> What You’ll Own Customer Interaction &amp; Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket &amp; SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base &amp; Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience &amp; Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance &amp; Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email &amp; chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution.<br> Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer &amp; Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.<br></span> </div>