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Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Commercial Director, you’re not leading commercial strategy across multiple segments and revenue streams – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growth Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, e Commerce, and public relations activities to support brand positioning and drive demand Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p><b>Your Role:</b></p><p><br></p><p>Develop and maintain strong guest relationships.</p><p>Assist the Residences Butler Team by providing them with additional info on guest preferences and habits that will lead to crafting a personalized stay.</p><p>Handle and resolve guests’ complaints, including follow up in a timely manner and proper communication in the daily log. Provide service that consistently exceeds our internal and external guest expectations always leading by example.</p><p>Strong and effective communication with all other departments. Attend Department Communication Meetings representing Residences.</p><p>Facilitate the training and development of the Bell Team and Butler Team.</p><p>Provides guidance and motivation to the Bell Team and Butler Team.</p><p>Conduct associate’s performance evaluations on a timely basis, including corrective action and coaching.</p><p>Responsible for scheduling according to the staffing guide and reconciling payroll.</p><p>Adheres to and promotes the company’s health and safety policies to ensure a safe work environment and knowledgeable all safety and emergency procedures.</p><p>Assist the Residence Manager in their absence, taking on their responsibilities as needed.</p><p>Occasionally act as a coordinator for the Residences Butlers team.</p><p>Plan, coordinate, and execute weekly and monthly events, activities, and gatherings for residents, ensuring satisfaction and cost control.</p><p>Create and maintain a calendar of events and activities, sharing it with residents and the Residences team.</p><p>Create and amend Standard Operating Procedures (SOPs) as required.</p><p>Train the Bell Team and Butler Team on processes, SOPs, and standards.</p><p>Monitor the satisfaction of residents throughout their stay at the Residences.</p><p>Coordinate with the Residences Butlers to ensure that all amenities are in place for residents' arrivals, departures, and special occasions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><strong>Location : Doha (Qatar) - OFFSHORE</strong></p><p><strong>Work Scheme : Rotational&nbsp; 28 days ON and 28 days OFF</strong></p><p><strong>Start Date: ASAP</strong></p><p><strong>End Date: Dec 2027</strong></p><br><p>ACCOUNTABILITIES</p><ul><li><p>To ensure compliance with COMPANY Incident Free culture, Health and Safety and environment policy is delivering Incident Free Shutdown.</p></li><li><p>To manage the pre-work, preparation, and execution phases of Campaigns/Shutdowns in line with associated standards and procedures,</p></li><li><p>Collate all information into a Bookies Board and communicate with onshore coordinators to ensure readiness of execution.</p></li><li><p>To implement necessary actions to guarantee objectives are achieved.</p></li><li><p>To assist Offshore Installation Manager with a comprehensive and detailed execution</p></li><li><p>plan for each Campaign/Shutdown.</p></li><li><p>Provide daily reports to and via the COMPANY OC Campaign & Shutdown coordinator.</p></li><li><p>Manage contractor resources to ensure safe and reliable delivery of activities.</p></li><li><p>&nbsp;Contribute to the development of the level 4 plans to maintain critical path</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>QUALIFICATIONS & EXPERIENCE REQUIRED</p><ul><li><p>BSc or Graduated engineer or with relevant industry experience in Oil and Gas operations</p></li><li><p>Advanced skills and knowledge of Campaign/Shutdown Management techniques preferably in the petrochemical, refining, Oil & Gas exploration and / or production industries.</p></li><li><p>Awareness / basic use of planning software tools i.e., Primavera P6, MS Project.</p></li><li><p>Excellent planning, organizational and communication skills required.</p></li><li><p>Solid leadership skills and ability to work in a multi-disciplined and multi-cultural environment.</p></li><li><p>Fluent in English (listening, writing and speaking) and its technical vocabulary.</p></li><li><p>Self-starter and to be able to work with minimal supervision</p></li><li><p>High lever user of the Computerized Maintenance Management System (CMMS) SAP.</p></li><li><p>&nbsp;Medically fit to work offshore on an oil & gas platform</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><em>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</em></p><br> <p><strong>Job summary/purpose</strong></p><br> <p>A<em>sMiu Miu Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Clients at the center, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.&nbsp;</em></p><br> <p><em>You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada / Miu Miu Brand.&nbsp;</em></p><br> <p><em>You hold yourself accountable to achieve your individual and store sales target, acting as proactive player in ensuring the best service and responding to the customer needs, both in store and on e-commerce channel.&nbsp;</em></p><br> <p><strong>Responsibilities</strong></p><br> <ul> <li>Place the Customer at the center, creating a welcoming environment and striving to&nbsp; meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;</li> <li>Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;</li> <li>Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;</li> <li>Demonstrate an excellence knowledge of the products as well as Prada / Miu Miu history, culture and DNA;</li> <li>Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities;</li> <li>Follow up with the Clients, using the CRM tools, in order to strengthen thelong term relationship with clients;</li> </ul> <ul> <li>Host and conduct appointments either in presence or leveraging technology to do virtual appointments;</li> <li>Embrace and promote the Omni Channel mindset;</li> <li>Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the clients and to give advises;</li> <li>Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;</li> <li>Operate with the highest level of care and respect for the Products;</li> <li>Utilize Company digital tools actively to offer a complete and integrated luxury experience;</li> <li>Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;</li> <li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;</li> <li>Work as a team player and partner with fellow colleagues, foster open and&nbsp;constructive&nbsp;communication,&nbsp;to ensure a consistent exceptional experience and contribute to a&nbsp;positive&nbsp;working&nbsp;environment, embracing Diversity and inclusion values.</li> </ul> <p>These activities are intended to be illustrative and not exhaustive.</p><br> <p><span>#LI-ZB1</span></p><br> <p><em>Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</em><br><em>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</em></p><br> </div>

Additional Information<br><br>Job Number 26119265<br><br>Job Category Sales & Marketing<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional e Commerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and e Commerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Required:<br><br> 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred<br><br>OR<br><br> 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.<br><br>CORE WORK ACTIVITIES<br><br>Hotel Marketing and Advertising<br><br> Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. Manages F&B media schedules and verifies prompt settlement of accounts. Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups Executes email marketing, and display advertising. Maintains frequent, active engagement with Cluster e Commerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. Verifies all advertising for the hotel in digital channels is in alignment with brand voice.<br><br>Social Media Content Management<br><br> Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels. Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.<br><br>Public Relations and Visual Asset Management<br><br> Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. Manages assigned accounts as per the media account management system. Writes and distributes all press releases for property events, promotions, and outlets. Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives. Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.<br><br>Direct Marketing and Collateral Development <br><br> Coordinates and executes Hotel and F&B printed materials. Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. Assists in the production of all property, F&B display, and temporary signage in hotel public areas. Promotes collection of competitors collateral and publicity on a monthly basis. Manages the execution of F&B direct marketing activities. Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).<br><br>General<br><br> Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns. Helps with the publication of hotel’s newsletter(s). Supports communications duties and functions as deemed necessary. Assists in the liaison and execution of joint F&B promotions. Works with e Commerce to verify the Hotel’s website and related websites are updated on a regular basis. Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. Coordinates with property and above property e Commerce and Revenue Management teams to report success of property marketing and e Commerce performance. Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

We are looking for a visionary leader as Director of Customer Service Excellence with a passion for defining world-class customer experience in real estate. In this strategic role, you will lead post sales customer experience for a premier portfolio of master-planned communities, luxury residential developments, commercial assets and international holdings. This role will be bridging the gap between sales acquisitions and long-term owner retention while ensuring clients experience excellence at every touchpoint.<br>The leader we are seeking should possess:Min. 15 years of progressive customer service/ experience leadership in real estate industry in GCC/ Qatar preferably. Proven track record of operating within commercial Sales and Marketing divisions to drive customer retention and brand equity. Bachelor's degree in business administration, Engineering, Marketing, Real estate management or related field; MBA or master's degree is preferred. Advanced proficiency in real estate CRM platforms and customer analytics software. <br>Key Responsibilities:Customer Experience Strategy & Policy Governance:Formulation, execution, and continuously refining the multi-year Customer Experience roadmap to ensure alignment with corporate growth objectives. Defining and enforcing comprehensive SLAs and SOPs across all touchpoints (call centers, digital portals, and on-site handover hubs). Conducting regional and international market benchmarking to adopt best-in-class real estate service practices and luxury hospitality standards. Establishing clear policies regarding handover extension, design modifications, service charge inquiries, and title deed registration processes. <br>Property Handover & Post-Sales Operational Leadership:Directing all operational aspects of property handover, unit inspections, snagging/ de-snagging protocols, and key delivery across major residential and commercial developments. Implementing structured workflows with contractors, consultants, and project delivery teams to ensure defect resolution before property transfer. Managing post-occupancy care programs, home warranty claims, and service ticket workflows to ensure rapid resolution of post-handover issues. <br>Strategic Relationship Management & High Value Escalations:Developing tailored retention and VIP engagement programs for HNWIs, institutional investors and multi-unit portfolio buyers. Acting as the final point of internal escalation for sensitive customer disputes, structural quality claims, and potential legal or regulatory actions. Collaborating with other divisions/ departments to address recurring issues and improve future developments. <br>Data Analytics, Technology & KPI Governance:Developing and implementing continuous measurement frameworks covering CSAT, First Contact Resolution (FCR), and Average Handling Time. Leveraging advanced data analytics and predictive tools to identify operational bottlenecks, recurring structural defects, and customer churn drivers. Delivering monthly executive dashboards and strategic recommendations to the C-suite, correlating customer service performance with key business outcomes.

Role Summary Al Emadi Enterprises is seeking a driven, versatile, and highly accountable Marketing & E-Commerce Specialist across the full Al Emadi Enterprises portfolio, including real estate, automotive, natural marble and stone, luxury retail, hospitality, food and beverage, world-class events, destination marketing, and digital commerce businesses. This role demands a strong executor capable of managing our digital storefronts, driving high-impact marketing campaigns, and overseeing events both within Qatar and internationally. The ideal candidate will take full ownership of the online customer journey, coordinate multi-purpose business marketing initiatives, and ensure all activities align with our premium standards and ROI objectives.<br>Key Responsibilities E-Commerce & Online Store Management Platform Operations: Take full accountability for the daily operations of the e-commerce platform, ensuring accurate product listings, pricing, inventory synchronization, and promotions. User Experience (UX) & Conversion: Continuously optimize the customer journey to improve conversion rates (CRO), reduce cart abandonment, and enhance overall site navigation. Performance Analytics: Track and analyze e-commerce metrics (traffic, conversion rate, AOV) using web analytics tools, providing clear, actionable insights to leadership. Campaign Management & Digital Marketing End-to-End Campaigns: Plan, execute, and monitor performance-driven marketing campaigns (Google Ads, Meta Ads) focused on customer acquisition, retention, and ROI optimization. Multi-Purpose Marketing: Develop marketing strategies tailored to different business needs—whether driving retail sales, building brand awareness, or supporting B2B initiatives. Content & Social Media: Manage content calendars and social media channels. Ensure all visual assets strictly utilize official product photography and adhere to the premium brand identity. Events Management (Local & International) Event Planning & Execution: Organize, coordinate, and execute promotional events, trade shows, and product launches in Qatar and at international venues. Logistics & Vendor Management: Handle event logistics, manage vendor relationships, and ensure all event activations reflect the high standards of Top Performance Trading. Event ROI: Track the success and ROI of events through lead generation, sales impact, and brand visibility metrics.<br>Requirements & Qualifications Experience: 3-5 years of proven experience spanning e-commerce operations, digital marketing, and event management, preferably within the GCC market. Technical Skills: Proficiency in e-commerce platforms (e.g., Shopify, Woo Commerce), Google Analytics, and ad management platforms (Google/Meta Ads). Ownership & Autonomy: A high degree of accountability with the ability to work independently, manage multiple priorities efficiently, and solve problems proactively. Communication: Excellent written and verbal communication skills. Bilingual proficiency (English and Arabic) is highly preferred. Travel Readiness: Willingness and ability to travel internationally for event management and business development purposes.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role:</strong></p><br> <p>As a HR Coordinator, you will be responsible for assisting the Department to achieve department objectives and company goals in a timely efficient manner.</p><br> <p>Responsibilities:</p><br> <p>- Keep accurate records, review information, consolidate reports and take action where necessary.</p><br> <p>- Maintain and update new joiner tracker.</p><br> <p>- Conduct exit interview for store and H.O. Employees who resign, up to grade 9 and grade 10-12 where applicable.</p><br> <p>- Maintain an exit interview tracker and support Area Human Resources Manager in conducting a detailed exit analysis.</p><br> <p>- Support Area Human Resources Manager with the Annual Merit Review process by regularly following up with the teams to meet deadlines, consolidating the information and carrying out sanity checks to ensure an efficient delivery of the same.</p><br> <p>- Support the Area Human Resources Manager by maintaining and updating the AOR for the team for the annual incentive and carry out sanity checks to ensure an efficient delivery of the same.</p><br> <p>- Arrange, compile and distribute induction for new management recruits into the Business, Monitor the flow of inductees programme communicating all changes to recruits and relevant internal departmental representatives.</p><br> <p>- Ensure allocation of workstation and necessary arrangements.</p><br> <p>- Maintain and collate the completed performance appraisal forms and summary sheets for respective divisions.</p><br> <p>- Maintain and collate scorecards and succession planning information for respective division.</p><br> <p>- Provide constant administrative support to the respective Area Human Resources Manager.</p><br> <p>- Maintain and Update the AOR for EPAFs.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have:</p><br> <p>- Minimum 2 years coordination experience in a large commercial organisation within HR.</p><br> <p>- Customer care experience and good interpersonal skills.</p><br> <p>- Excellent communication skills.</p><br> <p>- Proficient computer skills, particularly with MS Office.</p><br> </div>

<p>About the Role The Facilities Coordinator serves as the central point of contact for the office, ensuring smooth day-to-day operations, excellent reception service, and efficient facilities coordination. This role blends administrative excellence with workplace support, vendor coordination, office administration, finance, health and safety activities, and ad-hoc requests to ensure a fun, safe environment. Acting as an ambassador of a one-team approach, the incumbent collaborates with colleagues to inspire customer moments of delight and pursue amazing outcomes each day within a fast-paced tech environment. Key Responsibilities  Front Desk & Guest Management: Provide a high-class service and customer/visitor experience, ensuring every interaction is professional and pleasant. Responsible for FM standards and delivery of the IFM services contract through KPIs and SLAs. Coordinate client performance reviews against agreed outputs on a monthly basis. Accountable for the financial performance of site service delivery. Ensure that essential site soft and hard services PPM and remedial works are completed. Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non-critical systems and equipment are properly maintained. Manage suppliers and service providers supporting site operations. Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.  Requirements</p><p>A minimum of 5-7 years’ experience in Customer Service, Hospitality, Facilities Management, or a supervisory role within a related service environment. Strong written and verbal communication skills. Experience in contract management and performance measurement. PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAFM. Excellent commercial understanding, including P&L and budget responsibility.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking a Technical Analyst (Bilingual – Arabic &amp; English) to support the service delivery function by managing administrative operations, coordinating stakeholder communications, maintaining project documentation, tracking action items, and providing bilingual (Arabic/English) communication support.<br><u>Key Responsibilities:</u> <br><br>- Provide administrative support to the service delivery team, including scheduling meetings and preparing agendas.&nbsp;<br><br>- Attend meetings, capture meeting minutes, and distribute them to relevant stakeholders.&nbsp;<br><br>- Prepare and circulate project communications, reports, and status updates.&nbsp;<br><br>- Track action items, risks, dependencies, and follow up with stakeholders to ensure timely closure.&nbsp;<br><br>- Maintain project documentation, ensuring proper version control and document management.&nbsp;<br><br>- Translate documents, reports, and communications between Arabic and English.&nbsp;<br><br>- Maintain records, correspondence, reports, and other project-related documentation.&nbsp;<br><br>- Support the preparation of periodic reports and project status updates.&nbsp;<br><br>- Perform additional administrative and coordination duties as assigned by the supervisor.<br><br></span><br><span>Requirements- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.&nbsp;<br><br>- Minimum 3 years of IT experience, including at least 2 years in a similar role such as Technical Analyst, Project Coordinator, or Project Administrator.&nbsp;<br><br>- Experience supporting project administration, stakeholder communication, and document management.&nbsp;<br><br>- Strong experience translating technical and business documents between Arabic and English.&nbsp;<br><br>- Excellent organizational, time management, and multitasking skills.&nbsp;<br><br>- Strong written and verbal communication skills.&nbsp;<br><br>- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).&nbsp;<br><br>- Fluency in both Arabic and English is mandatory.<br><br></span><br><span>Benefits<u>Benefits:</u> <br><br>- Competitive Salary + Benefits Package<br><br></span><br> </div>

Summary:The Business Development Professional is responsible for identifying and generating new business opportunities for the group in Qatar. This involves proactively pursuing leads, building relationships with potential clients, understanding their needs, and effectively presenting the agency's capabilities and value proposition. The ideal candidate will have a strong understanding of the marketing, tech and advertising landscape, excellent communication and presentation skills, and a proven track record of success in business development.<br>Responsibilities:Identify and qualify potential clients through various channels (networking, online research, industry events, referrals, etc.). Develop and maintain a strong pipeline of prospective clients. Conduct market research to identify trends and opportunities. Establish and nurture relationships with key decision-makers at potential client companies. Attend industry events and conferences to network and generate leads. Represent the agency professionally and positively. Understand potential clients' business objectives, marketing challenges, and target audiences. Conduct thorough needs assessments to identify opportunities where the agency can provide value. Develop compelling proposals and presentations that effectively communicate the agency's capabilities and solutions. Tailor proposals to meet the specific needs and requirements of each potential client. Confidently present proposals to clients and address their questions and concerns. Negotiate contracts and close new business deals. Collaborate with internal teams to ensure a smooth transition of new clients. Reporting and Analysis: Track and report on business development activities and progress. Analyse sales data to identify trends and areas for improvement. Staying Up-to-Date: Maintain current knowledge of industry trends, best practices, and competitive landscape.<br>Qualifications:Bachelor's degree in marketing, advertising, business administration, or a related field. Proven experience in a business development role in a creative agency or marketing environment. Strong understanding of marketing and advertising principles and practices. Excellent communication, presentation, and interpersonal skills. Ability to build rapport and establish trust with potential clients. Highly motivated and results-oriented with a strong work ethic. Proficient in using CRM software and other sales tools.<br>Bonus Points:Existing network of contacts in relevant industries. Experience with digital marketing and emerging technologies. Familiarity with proposal writing and presentation software.

Job Description<br><br>Key accountabilities and decision ownership:<br><br>Customer Focus:<br><br>Build and maintain very high standards of business relationships with premium clients and key personnel managing the premium customer accounts. React swiftly to customer concerns and working cross functionally to resolve them. Handle customer enquiries, answering queries in person, over the phone, or online and provide support and comprehensive product / service information to customers. Achieve consumer/client relationship targets and KPI’s, as set. Monitor customer contacts against service level agreements and flagging potential issues. Conduct periodic reviews to ensure clients are satisfied with their products and services. Alerting the sales team to opportunities for further sales within key clients and Letting customers know about other products the company offers. Carry out client satisfaction surveys and reviews. Liaise with internal departments to ensure client needs are fulfilled effectively. And escalate and resolve areas of concern as raised by clients and keeping them updated, as required. Teamwork:Work as part of a team to ensure always offering an awesome customer experience. Effective interaction within team and respect team and works well within the team. Ensure team collaboration with cross functional teams to understand customer issues and fix them proactively. Build effective business relationship with an open communication ability, and in a clear and concise manner. Resilience Ensure quick reaction time in case of any customer related issues and work effectively with cross functional teams to resolve them. Maintain effective work behaviour in the face of pressure and setbacks. Successfully adapts to changing demands and conditions. Ensure to resolve consumer’s service-related concerns and make systematic and rational judgments based on information and relevant assumptions. Perform any additional project, task or activities assigned/delegated by the Line Manager.<br><br>Qualifications<br><br>Education & Experience:<br><br>High School Diploma Computer literacy, Windows Operating Systems, and internet applications1-2 years of relevant experience as a client relationship manager or a track record of managing client relationships, preferably in telecommunication sector. Knowledge and understanding of client handling with excellent commnuication aligned with Vodafone Qatar’s defined quality standards.

About the Role:Arkan Marketing Services is hiring a full-time, on-site Fashion Buying & Merchandising Specialist in Doha, Qatar, to support one of our e-commerce accounts within the fashion and luxury sector. The role combines trend research, product selection, buying analysis, supplier coordination, pricing, and product-performance monitoring. The successful candidate will identify commercial opportunities and provide clear, evidence-based recommendations before purchasing decisions are approved and executed.<br>Key Responsibilities:• Monitor fashion trends across Tik Tok, Instagram, Snapchat, competitor platforms, and relevant digital channels• Identify promising products, brands, and new commercial opportunities• Analyze customer demand, competitor activity, sales performance, and inventory movement• Prepare structured product recommendations supported by market and trend evidence• After internal approval, communicate with suppliers and factories to confirm pricing, availability, MOQ, lead times, quality, and sample options• Compare suppliers and products based on cost, quality, reliability, availability, and market potential• Audit existing product prices and identify inconsistencies across similar products and variants• Recommend prices for new and existing products based on landed cost, margins, competitor pricing, and market positioning• Recommend initial purchasing quantities and restocking requirements• Monitor product performance and recommend whether to increase, maintain, reprice, reduce, or discontinue products• Maintain an organized product-opportunity pipeline and provide regular commercial insights• Coordinate with Supply Chain, Inventory, Finance, and Marketing teams<br>Requirements:• Proven experience in fashion or e-commerce buying, merchandising, or category management• Strong understanding of fashion, luxury products, consumer demand, and digital trends• Strong commercial and analytical mindset• Good understanding of pricing, margins, competitor analysis, sales performance, and inventory movement• Strong supplier and factory communication skills• Proficient in Excel and Google Sheets• Excellent attention to detail, particularly when reviewing products, variants, and prices• Proactive, organized, and capable of working in a fast-paced environment• Strong English communication skills; Arabic is an advantage<br>How to Apply:<br>Send your CV to career@arkanmktg.com with the subject: Fashion Buying & Merchandising Specialist