وظائف مندوب توزيع

Summary<br><br>The Director of Sales, Catering & Events is responsible for driving catering and social event revenue growth while supporting the overall Sales & Marketing strategy of the hotel. This leadership role oversees the strategic sales approach for high-value weddings, social celebrations, corporate meetings, incentive groups, and signature events, with a focus on maximizing revenue, strengthening client relationships, and delivering exceptional guest experiences.<br><br>The position partners closely with Sales, Marketing, Revenue Management, Culinary, Banquets, and Operations teams to develop profitable business opportunities, optimize event performance, and ensure seamless execution from initial inquiry through post-event follow-up.<br><br>Key Responsibilities<br><br>Revenue Generation & Strategic Sales Leadership<br><br>Achieve and exceed quarterly and annual catering revenue targets through proactive sales strategies and effective account management. Develop and execute a comprehensive catering sales plan to increase market share, attract new business, and maximize revenue opportunities. Generate new business through targeted prospecting, networking, client entertainment, site inspections, FAM trips, industry events, and strategic partnerships. Maintain an active sales pipeline within Delphi, Opera Sales & Catering, or equivalent systems at a minimum of three times the assigned revenue goal. Lead negotiations for contracts, menus, pricing, and event details while protecting profitability and adhering to approved commercial guidelines. Identify and maximize ancillary revenue opportunities including audiovisual services, décor, specialty linens, entertainment, and experiential offerings. Analyze market trends, competitor activity, and customer feedback to identify opportunities for growth.<br><br>Client Relationship Management & Business Development<br><br>Serve as the strategic point of contact for key accounts, ensuring exceptional service delivery and long-term relationship development. Cultivate strong partnerships with wedding planners, corporate meeting professionals, incentive houses, event agencies, social influencers, and luxury clientele. Lead creative menu consultations, event concept discussions, tastings, and customized proposal presentations. Build client loyalty through proactive communication, personalized service, and consistent follow-through. Secure repeat business, referrals, testimonials, and brand advocacy following successful events.<br><br>Event Planning & Operational Excellence<br><br>Ensure accurate and timely preparation and distribution of Banquet Event Orders (BEOs), ideally a minimum of 14 days prior to event execution. Facilitate weekly BEO review meetings with Banquets, Culinary, Engineering, IT, and operational stakeholders to ensure alignment and flawless delivery. Provide leadership and oversight during critical events, including luxury weddings, VIP functions, corporate galas, and high-profile social occasions. Conduct post-event reviews to evaluate performance, identify improvements, and enhance future guest experiences. Ensure all events reflect the hotel’s brand standards and commitment to exceptional service.<br><br>Team Leadership & Development<br><br>Lead, coach, and develop Catering Sales Managers and Coordinators to achieve individual and team objectives. Establish clear performance expectations, sales goals, and professional development plans. Conduct joint sales calls, client meetings, and site tours to support team capability building. Participate in performance evaluations, talent development initiatives, and succession planning. Foster a collaborative, accountable, and high-performing sales culture.<br><br>Financial & Administrative Responsibilities<br><br>Prepare accurate monthly catering forecasts with a minimum 95% accuracy rate. Monitor business pace, conversion rates, revenue performance, and profitability metrics. Manage departmental expenses within approved budgets, including client entertainment, FAM trips, industry events, and sales initiatives. Ensure all contracts, deposits, billing procedures, and documentation comply with hotel policies, legal requirements, and insurance standards. Monitor event profitability through effective management of pricing, concessions, attrition, and damages. Partner with Finance to ensure timely invoicing, final billing accuracy, and collection of outstanding balances.<br><br>Skills & Competencies<br><br>Exceptional consultative selling, negotiation, presentation, and closing abilities. Proven ability to develop and execute strategic sales plans in a luxury hospitality environment. Strong knowledge of food and beverage operations, menu engineering, event design, and banquet execution. Advanced financial understanding including forecasting, budgeting, profitability analysis, P&L review, attrition, and damages management. Excellent organizational skills with the ability to manage 50+ active event opportunities and priorities simultaneously. Outstanding communication skills with the ability to influence executives, high-net-worth clients, planners, and internal stakeholders. Demonstrated leadership capability with experience coaching and developing sales professionals. Professional presence and discretion appropriate for executive-level clients and VIP events. Flexibility to work evenings, weekends, holidays, and extended hours based on business demands.<br><br>Service Culture<br><br>The incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience.<br><br>Experience, Education & Certification<br><br>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred. Minimum 5 years of progressive catering and social events sales experience within an upscale, luxury, or full-service hotel environment. Demonstrated success managing high-value weddings, social events, corporate meetings, and incentive programs. Advanced proficiency in Delphi.fdc, Cendyn, Opera Sales & Catering, or comparable sales and catering management systems. Strong understanding of luxury hospitality sales practices, event operations, and revenue optimization strategies.<br><br>Skills: Teamwork, Customer Experience, Detail Oriented

Summary<br><br>The Director of Sales, Catering & Events is responsible for driving catering and social event revenue growth while supporting the overall Sales & Marketing strategy of the hotel. This leadership role oversees the strategic sales approach for high-value weddings, social celebrations, corporate meetings, incentive groups, and signature events, with a focus on maximizing revenue, strengthening client relationships, and delivering exceptional guest experiences.<br><br>The position partners closely with Sales, Marketing, Revenue Management, Culinary, Banquets, and Operations teams to develop profitable business opportunities, optimize event performance, and ensure seamless execution from initial inquiry through post-event follow-up.<br><br>Key Responsibilities<br><br>Revenue Generation & Strategic Sales Leadership<br><br>Achieve and exceed quarterly and annual catering revenue targets through proactive sales strategies and effective account management. Develop and execute a comprehensive catering sales plan to increase market share, attract new business, and maximize revenue opportunities. Generate new business through targeted prospecting, networking, client entertainment, site inspections, FAM trips, industry events, and strategic partnerships. Maintain an active sales pipeline within Delphi, Opera Sales & Catering, or equivalent systems at a minimum of three times the assigned revenue goal. Lead negotiations for contracts, menus, pricing, and event details while protecting profitability and adhering to approved commercial guidelines. Identify and maximize ancillary revenue opportunities including audiovisual services, décor, specialty linens, entertainment, and experiential offerings. Analyze market trends, competitor activity, and customer feedback to identify opportunities for growth.<br><br>Client Relationship Management & Business Development<br><br>Serve as the strategic point of contact for key accounts, ensuring exceptional service delivery and long-term relationship development. Cultivate strong partnerships with wedding planners, corporate meeting professionals, incentive houses, event agencies, social influencers, and luxury clientele. Lead creative menu consultations, event concept discussions, tastings, and customized proposal presentations. Build client loyalty through proactive communication, personalized service, and consistent follow-through. Secure repeat business, referrals, testimonials, and brand advocacy following successful events.<br><br>Event Planning & Operational Excellence<br><br>Ensure accurate and timely preparation and distribution of Banquet Event Orders (BEOs), ideally a minimum of 14 days prior to event execution. Facilitate weekly BEO review meetings with Banquets, Culinary, Engineering, IT, and operational stakeholders to ensure alignment and flawless delivery. Provide leadership and oversight during critical events, including luxury weddings, VIP functions, corporate galas, and high-profile social occasions. Conduct post-event reviews to evaluate performance, identify improvements, and enhance future guest experiences. Ensure all events reflect the hotel’s brand standards and commitment to exceptional service.<br><br>Team Leadership & Development<br><br>Lead, coach, and develop Catering Sales Managers and Coordinators to achieve individual and team objectives. Establish clear performance expectations, sales goals, and professional development plans. Conduct joint sales calls, client meetings, and site tours to support team capability building. Participate in performance evaluations, talent development initiatives, and succession planning. Foster a collaborative, accountable, and high-performing sales culture.<br><br>Financial & Administrative Responsibilities<br><br>Prepare accurate monthly catering forecasts with a minimum 95% accuracy rate. Monitor business pace, conversion rates, revenue performance, and profitability metrics. Manage departmental expenses within approved budgets, including client entertainment, FAM trips, industry events, and sales initiatives. Ensure all contracts, deposits, billing procedures, and documentation comply with hotel policies, legal requirements, and insurance standards. Monitor event profitability through effective management of pricing, concessions, attrition, and damages. Partner with Finance to ensure timely invoicing, final billing accuracy, and collection of outstanding balances.<br><br>Skills & Competencies<br><br>Exceptional consultative selling, negotiation, presentation, and closing abilities. Proven ability to develop and execute strategic sales plans in a luxury hospitality environment. Strong knowledge of food and beverage operations, menu engineering, event design, and banquet execution. Advanced financial understanding including forecasting, budgeting, profitability analysis, P&L review, attrition, and damages management. Excellent organizational skills with the ability to manage 50+ active event opportunities and priorities simultaneously. Outstanding communication skills with the ability to influence executives, high-net-worth clients, planners, and internal stakeholders. Demonstrated leadership capability with experience coaching and developing sales professionals. Professional presence and discretion appropriate for executive-level clients and VIP events. Flexibility to work evenings, weekends, holidays, and extended hours based on business demands.<br><br>Service Culture<br><br>The incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience.<br><br>Experience, Education & Certification<br><br>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred. Minimum 5 years of progressive catering and social events sales experience within an upscale, luxury, or full-service hotel environment. Demonstrated success managing high-value weddings, social events, corporate meetings, and incentive programs. Advanced proficiency in Delphi.fdc, Cendyn, Opera Sales & Catering, or comparable sales and catering management systems. Strong understanding of luxury hospitality sales practices, event operations, and revenue optimization strategies.<br><br>Skills: Teamwork, Customer Experience, Detail Oriented

Job Summary We are seeking an experienced Retail & Corporate Banking Operations Subject Matter Expert (SME) with extensive expertise in Temenos T24 Core Banking Transformation programs to support large-scale banking modernization initiatives. The successful candidate will act as the business lead for Retail & Corporate Banking operations, working closely with business stakeholders, IT teams, implementation partners, and Temenos consultants throughout the project lifecycle. The role requires deep expertise in Islamic Banking (AA & TPH modules), business analysis, operating model design, requirements management, data migration, testing, and operational readiness. The ideal candidate will have a proven track record delivering end-to-end Temenos T24 implementation or transformation projects within banking environments across the Middle East. Key Responsibilities1. Retail & Corporate Banking Operations SMEServe as the Subject Matter Expert (SME) for Retail & Corporate Banking operations during Temenos T24 transformation programs. Provide functional expertise across Retail Banking and Corporate Banking operational processes. Collaborate with business users, IT teams, vendors, and implementation partners throughout the project lifecycle. Support business process optimization and operational transformation initiatives. Ensure alignment between business requirements and Temenos T24 capabilities.2. Business Analysis & Requirements Management Lead business requirements gathering workshops with stakeholders. Prepare and maintain:Business Requirement Documents (BRDs) Functional Specification Documents (FSDs) Gap Analysis Documents Business Process Documents Functional Use Cases Define business rules and functional requirements. Manage requirements traceability and scope throughout the project lifecycle. Support change request management and scope control.3. Target Operating Model (TOM) & Process Transformation Define and implement the Target Operating Model (TOM). Perform:Current State Analysis (As-Is) Future State Design (To-Be) Business Process Mapping Workflow Optimization Identify opportunities for process automation and operational efficiency. Support operating model transformation initiatives.4. Temenos T24 Implementation Support Support Temenos T24 implementation and configuration activities. Coordinate with Temenos consultants and implementation vendors. Validate solution design against business requirements. Support configuration reviews and functional validation. Ensure successful deployment of banking operations within Temenos T24.5. Islamic Banking Operations Provide functional expertise in Islamic Banking operations, including:Islamic Current Accounts Savings Accounts Term Deposits Corporate Accounts Customer Information File (CIF) Islamic Financing Products Murabaha Ijara Tawarruq Payments Standing Instructions Profit Distribution Support implementation of:AA (Arrangement Architecture) TPH (Temenos Product Hub) Ensure compliance with Islamic Banking principles and Shariah requirements.6. Data Migration & Reconciliation Support:Data Mapping Data Cleansing Data Validation Data Migration Balance Migration Customer Migration Product Migration Perform:Balance Reconciliation Data Quality Validation Migration Testing Reconciliation Reporting Coordinate migration activities with technical teams.7. Testing & UATLead:Functional Testing System Integration Testing (SIT) User Acceptance Testing (UAT) Regression Testing Prepare:Test Scenarios Test Cases Defect Logs Test Evidence Support:Defect Triage Requirement Validation Issue Resolution Production Readiness8. Change Management & Operational Readiness Develop and maintain:Standard Operating Procedures (SOPs) User Manuals Operational Guides Training Materials Conduct:User Training Knowledge Transfer Sessions Operational Readiness Assessments Support post-go-live stabilization activities.9. Stakeholder & Vendor Management Work closely with:Business Users Operations Teams IT Teams Project Managers Temenos Consultants Vendors Testing Teams PMOCoordinate project deliverables and ensure timely execution. Required Skills & Expertise Core Banking Temenos T24 Core Banking Retail Banking Operations Corporate Banking Operations Islamic Banking Core Banking Transformation Banking Operations Business Process Reengineering Temenos Expertise Mandatory experience with:Temenos T24AA (Arrangement Architecture) TPH (Temenos Product Hub) Islamic Banking Modules Preferred knowledge of:Temenos Transact Temenos Infinity Temenos Data Migration Tools Business Analysis Requirements Gathering BRDFSDGap Analysis Functional Specifications Process Mapping Business Rules Scope Management Requirement Traceability Banking Operations Strong understanding of:Customer Onboarding Account Opening Deposits Payments Financing Corporate Banking Retail Banking Customer Maintenance Islamic Financing Standing Instructions Collections Remittances Data Migration Data Mapping Data Cleansing Migration Validation Balance Reconciliation Data Quality Migration Strategy Testing SITUATFunctional Testing Regression Testing Defect Management Test Planning Documentation SOP Development User Manuals Operational Documentation Process Documentation Training Documentation Soft Skills Strong analytical and problem-solving skills Excellent stakeholder management Strong communication and presentation skills Vendor management experience Leadership and mentoring capabilities Project coordination skills Ability to work in cross-functional environments Qualifications Bachelor's Degree in:Finance Banking Business Administration Information Systems Computer Science Related Discipline Preferred:Master's Degree (MBA or related field) Certifications Mandatory Certified Temenos T24 Consultant Temenos AA Certification Temenos TPH Certification (preferred) Preferred CBAPPMPAgile/Scrum Certification Islamic Banking Certification TOGAF (added advantage) Experience Minimum 11+ years of banking experience. Minimum 8+ years in Temenos T24 transformation projects. Minimum 5+ years of hands-on experience with Islamic Banking AA & TPH implementations. Proven experience in:Retail Banking Corporate Banking Islamic Banking Core Banking Transformation Data Migration Business Analysis UAT & Testing Change Management Middle East banking environments (highly preferred).

Job Requisition ID: 179468<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role<br><br>We are looking for a detail-oriented Cost Clerk to join our After Sales team at Honda 3S. The role is responsible for supporting the service location with accurate financial administration, including cash handling, cheque receipts, petty cash management, invoicing support, reconciliations, and coordination with Finance teams. This position plays an important role in ensuring smooth daily operations, accurate transaction processing, and timely reporting.<br><br>What You Will Do<br><br> Handle cash, down payments, cheque receipts, cash desk collections, and invoicing accurately and efficiently. Prepare and submit daily cash, cheque, and reconciliation reports to the Accounts and Finance teams. Deposit cash and cheques in the bank in line with company procedures. Manage the collection and posting of post-dated and current cheques. Maintain petty cash, prepare petty cash vouchers, and ensure sufficient petty cash availability at all times. Prepare, park, and send petty cash vouchers to the Finance Department. File and dispatch credit invoices and support accurate accounts receivable reporting. Coordinate and follow up with FSSC and Business Finance teams to ensure timely reporting and resolution of financial queries. Support the service location and associates with day-to-day financial administration.<br><br>Required Skills To Be Successful<br><br> Strong accuracy and attention to detail when handling transactions, calculations, and records. Good understanding of cash, cheque, petty cash, invoicing, and reconciliation processes. High level of integrity and trustworthiness when handling money and sensitive financial records. Good communication skills with the ability to coordinate effectively with customers, internal teams, and Finance stakeholders.<br><br>About The Team<br><br>You will be part of the After Sales team at Honda 3S, working closely with service operations, accounts, FSSC, and Business Finance teams. The team supports customers and internal stakeholders by ensuring accurate financial processing, timely reporting, and smooth administration across the service location.<br><br>What Equips You For The Role<br><br> Bachelor’s degree in accounting, Commerce, Finance, or a related field. Minimum 2 years of experience in cash, cheque handling, cashiering, accounting support, or similar financial administration role. Experience in an automotive, service, retail, or similar operational environment would be advantageous. Strong team player with the ability to maintain professionalism, accuracy, and confidentiality in a busy work environment. Strong numerical ability and a practical, mathematical approach to day-to-day tasks. Ability to work in a professional, high-pressure environment while remaining organized and reliable. Fluency in English; Arabic communication skills would be an advantage. Knowledge of IT systems, especially SAP, would be advantageous.<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Job Requisition ID: 179468<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role<br><br>We are looking for a detail-oriented Cost Clerk to join our After Sales team at Honda 3S. The role is responsible for supporting the service location with accurate financial administration, including cash handling, cheque receipts, petty cash management, invoicing support, reconciliations, and coordination with Finance teams. This position plays an important role in ensuring smooth daily operations, accurate transaction processing, and timely reporting.<br><br>What You Will Do<br><br> Handle cash, down payments, cheque receipts, cash desk collections, and invoicing accurately and efficiently. Prepare and submit daily cash, cheque, and reconciliation reports to the Accounts and Finance teams. Deposit cash and cheques in the bank in line with company procedures. Manage the collection and posting of post-dated and current cheques. Maintain petty cash, prepare petty cash vouchers, and ensure sufficient petty cash availability at all times. Prepare, park, and send petty cash vouchers to the Finance Department. File and dispatch credit invoices and support accurate accounts receivable reporting. Coordinate and follow up with FSSC and Business Finance teams to ensure timely reporting and resolution of financial queries. Support the service location and associates with day-to-day financial administration.<br><br>Required Skills To Be Successful<br><br> Strong accuracy and attention to detail when handling transactions, calculations, and records. Good understanding of cash, cheque, petty cash, invoicing, and reconciliation processes. High level of integrity and trustworthiness when handling money and sensitive financial records. Good communication skills with the ability to coordinate effectively with customers, internal teams, and Finance stakeholders.<br><br>About The Team<br><br>You will be part of the After Sales team at Honda 3S, working closely with service operations, accounts, FSSC, and Business Finance teams. The team supports customers and internal stakeholders by ensuring accurate financial processing, timely reporting, and smooth administration across the service location.<br><br>What Equips You For The Role<br><br> Bachelor’s degree in accounting, Commerce, Finance, or a related field. Minimum 2 years of experience in cash, cheque handling, cashiering, accounting support, or similar financial administration role. Experience in an automotive, service, retail, or similar operational environment would be advantageous. Strong team player with the ability to maintain professionalism, accuracy, and confidentiality in a busy work environment. Strong numerical ability and a practical, mathematical approach to day-to-day tasks. Ability to work in a professional, high-pressure environment while remaining organized and reliable. Fluency in English; Arabic communication skills would be an advantage. Knowledge of IT systems, especially SAP, would be advantageous.<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Job Requisition ID: 179468<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role<br><br>We are looking for a detail-oriented Cost Clerk to join our After Sales team at Honda 3S. The role is responsible for supporting the service location with accurate financial administration, including cash handling, cheque receipts, petty cash management, invoicing support, reconciliations, and coordination with Finance teams. This position plays an important role in ensuring smooth daily operations, accurate transaction processing, and timely reporting.<br><br>What You Will Do<br><br> Handle cash, down payments, cheque receipts, cash desk collections, and invoicing accurately and efficiently. Prepare and submit daily cash, cheque, and reconciliation reports to the Accounts and Finance teams. Deposit cash and cheques in the bank in line with company procedures. Manage the collection and posting of post-dated and current cheques. Maintain petty cash, prepare petty cash vouchers, and ensure sufficient petty cash availability at all times. Prepare, park, and send petty cash vouchers to the Finance Department. File and dispatch credit invoices and support accurate accounts receivable reporting. Coordinate and follow up with FSSC and Business Finance teams to ensure timely reporting and resolution of financial queries. Support the service location and associates with day-to-day financial administration.<br><br>Required Skills To Be Successful<br><br> Strong accuracy and attention to detail when handling transactions, calculations, and records. Good understanding of cash, cheque, petty cash, invoicing, and reconciliation processes. High level of integrity and trustworthiness when handling money and sensitive financial records. Good communication skills with the ability to coordinate effectively with customers, internal teams, and Finance stakeholders.<br><br>About The Team<br><br>You will be part of the After Sales team at Honda 3S, working closely with service operations, accounts, FSSC, and Business Finance teams. The team supports customers and internal stakeholders by ensuring accurate financial processing, timely reporting, and smooth administration across the service location.<br><br>What Equips You For The Role<br><br> Bachelor’s degree in accounting, Commerce, Finance, or a related field. Minimum 2 years of experience in cash, cheque handling, cashiering, accounting support, or similar financial administration role. Experience in an automotive, service, retail, or similar operational environment would be advantageous. Strong team player with the ability to maintain professionalism, accuracy, and confidentiality in a busy work environment. Strong numerical ability and a practical, mathematical approach to day-to-day tasks. Ability to work in a professional, high-pressure environment while remaining organized and reliable. Fluency in English; Arabic communication skills would be an advantage. Knowledge of IT systems, especially SAP, would be advantageous.<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Project Overview</b></p><p>Requirement description: Our client, a Global Payments Firm, is currently carrying out a project for a leading bank in Qatar. To support with this, our client is looking to onboard a Partnership Manager Merchant Partnerships &amp; Loyalty to join their team. This individual will be required to support the bank s Loyalty and Cards function by accelerating merchant ecosystem expansion and developing commercially impactful cardholder offers. They will manage the end-to-end merchant partnership lifecycle, including sourcing, onboarding, relationship management, offer design, commercial negotiation, performance analysis, and ongoing optimisation.</p><p>Roles and Responsibilitites:</p><ul><li>Merchant Acquisition &amp; Onboarding (~35%) -Source, evaluate, and onboard new merchant partners across retail, dining, travel, e-commerce, and lifestyle sectors, ensuring alignment with the client's card portfolio strategy and customer segmentation.</li><li>Relationship Management (~25%) -Serve as the primary point of contact for existing merchant partners; conduct regular business reviews, resolve issues proactively, and identify upsell and cross-sell opportunities to deepen partnerships.</li><li>Offer Design &amp; Commercial Negotiation (~20%) -Design, negotiate, and optimise merchant-funded offers, cashback structures, and loyalty rewards that drive cardholder engagement and measurable spend uplift.</li><li>Market Intelligence &amp; Competitive Benchmarking (~10%) -Monitor competitor loyalty programmes, emerging merchant categories, and regional consumer trends across the Qatar and broader GCC to inform partnership strategy.</li><li>Cross-Functional Coordination (~10%) -Collaborate with product, marketing, digital, risk, and compliance teams to ensure seamless offer execution, regulatory alignment, and go-to-market delivery.</li><li>Identify, negotiate, and onboard new merchant partners across diverse sectors (retail, F&amp;B, travel, entertainment, e-commerce), ensuring each partnership aligns with the client's strategic objectives and target cardholder segments.</li><li>Build and maintain strong, long-term relationships with existing merchant partners -acting as their trusted point of contact, driving satisfaction, retention, and incremental commercial value through regular performance reviews.</li><li>Design, implement, and optimise loyalty offers and merchant-funded promotions, leveraging data-driven insights to create compelling value propositions that increase cardholder engagement, activation, and spend.</li><li>Lead commercial negotiations with merchants to secure favourable terms (revenue-share, exclusivity, co-funding), ensuring compliance with Bank regulations, card scheme rules, and internal risk policies.</li><li>Track and analyse the performance of merchant partnerships and loyalty initiatives against defined KPIs, producing regular reporting with actionable recommendations to refine strategy and maximise ROI.</li><li>Conduct market research to identify emerging trends, new merchant categories, and competitive offerings within the Qatar and broader GCC -translating insights into a prioritised partnership pipeline.</li><li>Collaborate cross-functionally with product, marketing, digital channels, CRM, and compliance teams to ensure end-to-end execution of partnership initiatives, from offer design through campaign delivery and post-campaign analysis.</li></ul><p><b>KPIs</b>:</p><ul><li>New Merchant Partners Onboarded -Number of new partners activated per quarter</li><li>Offer Redemption Rate % of cardholder base engaging with merchant offers</li><li>Incremental Card Spend Uplift % spend increase attributable to merchant-driven offers vs. baseline</li><li>Partner Retention / Renewal Rate % of merchant partnerships renewed at contract end</li><li>% of merchant partnerships renewed at contract end</li><li>Average days from partner agreement to offer going live</li><li>Cardholder Engagement Score Composite metric: offer views, redemptions, repeat usage</li></ul><p><b>Knowledge &amp; Experience</b>:</p><ul><li>5 8 years in partnership management, merchant acquisition, or loyalty program management within banking, payments, or fintech</li><li>Merchant acquisition, partnership management, or business development within card issuing, acquiring, or payments</li><li>Loyalty programme design, management, and optimisation (points-based, cashback, merchant-funded offers, coalition models)</li><li>Understanding of interchange economics, scheme rules, and merchant-funded offer mechanics</li><li>Banking, payments, fintech, or card scheme environment</li><li>CRM platforms (Salesforce, HubSpot, or equivalent) for pipeline and relationship tracking</li><li>Loyalty management platforms (e.g., Comarch, Collinson, Giift, Novus Loyalty, or similar)</li><li>Campaign management and offer publishing tools</li><li>Data analytics and reporting tools (Excel advanced, Tableau, Power BI, or equivalent)</li><li>Familiarity with digital channels (mobile banking apps, e-wallets) for offer distribution</li><li>Excellent negotiation, presentation, and interpersonal communication skills</li><li>Strong analytical and data-driven decision-making capabilities</li><li>Ability to manage multiple partner relationships and competing priorities simultaneously</li><li>Stakeholder management across senior internal and external contacts</li><li>Commercially minded with an ability to balance strategic vision and tactical execution</li><li>Bachelor's degree in Business Administration, Marketing, Finance, or related field; MBA is a plus</li><li>Arabic language skills (preferred, not required -broadens merchant engagement reach in Qatar/GCC)</li><li>Certifications: Certified Loyalty Marketing Professional (CLMP) or equivalent (nice to have)</li><li>Experience with A/B testing or Test &amp; Learn methodologies for offer optimisation</li></ul><p><b>Mandatory Skills</b>:</p><ul><li>Previous experience within banking, cards &amp; payments, or fintech -non-negotiable for understanding scheme dynamics, interchange, and cardholder value proposition design</li><li>Proven merchant acquisition and partnership management track record -must demonstrate experience sourcing, negotiating, and managing commercial partnerships</li><li>Strong analytical capability -ability to interpret performance data, identify trends, and translate into actionable partnership strategies</li><li>Professional English fluency -required for all internal and external stakeholder communication</li></ul><p>Immediately available or on short notice period. This is an 18-month contractual role based in Doha, Qatar.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate will have 5 8 years of experience in partnership management, merchant acquisition, or loyalty programme management within banking, payments, or fintech, with a proven ability to secure and manage commercial merchant partnerships.</p><p><b>Roles and Responsibilitites</b>:</p><ul><li>Merchant Acquisition &amp; Onboarding (~35%) -Source, evaluate, and onboard new merchant partners across retail, dining, travel, e-commerce, and lifestyle sectors, ensuring alignment with the client's card portfolio strategy and customer segmentation.</li><li>Relationship Management (~25%) -Serve as the primary point of contact for existing merchant partners; conduct regular business reviews, resolve issues proactively, and identify upsell and cross-sell opportunities to deepen partnerships.</li><li>Offer Design &amp; Commercial Negotiation (~20%) -Design, negotiate, and optimise merchant-funded offers, cashback structures, and loyalty rewards that drive cardholder engagement and measurable spend uplift.</li><li>Market Intelligence &amp; Competitive Benchmarking (~10%) -Monitor competitor loyalty programmes, emerging merchant categories, and regional consumer trends across the Qatar and broader GCC to inform partnership strategy.</li><li>Cross-Functional Coordination (~10%) -Collaborate with product, marketing, digital, risk, and compliance teams to ensure seamless offer execution, regulatory alignment, and go-to-market delivery.</li><li>Identify, negotiate, and onboard new merchant partners across diverse sectors (retail, F&amp;B, travel, entertainment, e-commerce), ensuring each partnership aligns with the client's strategic objectives and target cardholder segments.</li><li>Build and maintain strong, long-term relationships with existing merchant partners -acting as their trusted point of contact, driving satisfaction, retention, and incremental commercial value through regular performance reviews.</li><li>Design, implement, and optimise loyalty offers and merchant-funded promotions, leveraging data-driven insights to create compelling value propositions that increase cardholder engagement, activation, and spend.</li><li>Lead commercial negotiations with merchants to secure favourable terms (revenue-share, exclusivity, co-funding), ensuring compliance with Bank regulations, card scheme rules, and internal risk policies.</li><li>Track and analyse the performance of merchant partnerships and loyalty initiatives against defined KPIs, producing regular reporting with actionable recommendations to refine strategy and maximise ROI.</li><li>Conduct market research to identify emerging trends, new merchant categories, and competitive offerings within the Qatar and broader GCC -translating insights into a prioritised partnership pipeline.</li><li>Collaborate cross-functionally with product, marketing, digital channels, CRM, and compliance teams to ensure end-to-end execution of partnership initiatives, from offer design through campaign delivery and post-campaign analysis.</li></ul><p><b>KPIs</b>:</p><ul><li>New Merchant Partners Onboarded -Number of new partners activated per quarter</li><li>Offer Redemption Rate % of cardholder base engaging with merchant offers</li><li>Incremental Card Spend Uplift % spend increase attributable to merchant-driven offers vs. baseline</li><li>Partner Retention / Renewal Rate % of merchant partnerships renewed at contract end</li><li>% of merchant partnerships renewed at contract end</li><li>Average days from partner agreement to offer going live</li><li>Cardholder Engagement Score Composite metric: offer views, redemptions, repeat usage</li></ul><p><b>Knowledge &amp; Experience</b>:</p><ul><li>5 8 years in partnership management, merchant acquisition, or loyalty program management within banking, payments, or fintech</li><li>Merchant acquisition, partnership management, or business development within card issuing, acquiring, or payments</li><li>Loyalty programme design, management, and optimisation (points-based, cashback, merchant-funded offers, coalition models)</li><li>Understanding of interchange economics, scheme rules, and merchant-funded offer mechanics</li><li>Banking, payments, fintech, or card scheme environment</li><li>CRM platforms (Salesforce, HubSpot, or equivalent) for pipeline and relationship tracking</li><li>Loyalty management platforms (e.g., Comarch, Collinson, Giift, Novus Loyalty, or similar)</li><li>Campaign management and offer publishing tools</li><li>Data analytics and reporting tools (Excel advanced, Tableau, Power BI, or equivalent)</li><li>Familiarity with digital channels (mobile banking apps, e-wallets) for offer distribution</li><li>Excellent negotiation, presentation, and interpersonal communication skills</li><li>Strong analytical and data-driven decision-making capabilities</li><li>Ability to manage multiple partner relationships and competing priorities simultaneously</li><li>Stakeholder management across senior internal and external contacts</li><li>Commercially minded with an ability to balance strategic vision and tactical execution</li><li>Bachelor's degree in Business Administration, Marketing, Finance, or related field; MBA is a plus</li><li>Arabic language skills (preferred, not required -broadens merchant engagement reach in Qatar/GCC)</li><li>Certifications: Certified Loyalty Marketing Professional (CLMP) or equivalent (nice to have)</li><li>Experience with A/B testing or Test &amp; Learn methodologies for offer optimisation</li></ul><p><b>Mandatory Skills</b>:</p><ul><li>Previous experience within banking, cards &amp; payments, or fintech -non-negotiable for understanding scheme dynamics, interchange, and cardholder value proposition design</li><li>Proven merchant acquisition and partnership management track record -must demonstrate experience sourcing, negotiating, and managing commercial partnerships</li><li>Strong analytical capability -ability to interpret performance data, identify trends, and translate into actionable partnership strategies</li><li>Professional English fluency -required for all internal and external stakeholder communication</li></ul><p>Immediately available or on short notice period. This is an 18-month contractual role based in Doha, Qatar.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Geophysicist Manager will support the identification, screening and technical evaluation of upstream oil and gas investment opportunities across the company’s New Ventures and Business Development portfolio.<br>The role focuses on seismic interpretation/analysis, basin and play analysis, and integrated subsurface evaluation across exploration, appraisal, development and producing assets. The position works closely with geologists, reservoir engineers and commercial teams to ensure geophysical insights are incorporated into technical due diligence and investment decision-making.</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p><strong>Opportunity Screening &amp; Basin Evaluation</strong><br>•Provide geophysical input into the screening and evaluation of upstream investment opportunities including licensing rounds, acquisitions and farm-in opportunities<br>•Rapidly assess subsurface potential, exploration risk and data quality to support early-stage opportunity screening<br>•Translate geophysical interpretations into clear assessments of resource potential, subsurface risk and development implications<br>•Support preparation of integrated technical assessments for investment committees and senior management decision-making<br>•Work closely with commercial and economic teams to ensure subsurface risks and uncertainties are appropriately reflected in valuation models</p><br> <p><strong>Seismic Interpretation and Advanced Geophysical Analysis</strong><br>•Interpret 2D and 3D seismic datasets to identify structural and stratigraphic traps<br>•Develop regional and prospect-scale seismic interpretations to support basin and play analysis<br>•Evaluate seismic processing workflows and data quality to determine suitability for prospect evaluation<br>•Assess imaging quality, depth conversion uncertainty and velocity models<br>•Evaluate fault systems, trap integrity, reservoir distribution and seal potential<br>•Apply Amplitude Versus Offset (AVO) analysis and seismic attribute analysis to support reservoir prediction and prospect risking<br>•Integrate rock physics modelling to evaluate lithology, fluid content and reservoir properties<br>•Utilise gravity and magnetic datasets to support basin-scale structural interpretation and exploration targeting<br>•Interpret and analyse 4D (time-lapse) seismic data to evaluate reservoir behaviour, fluid movement and production impacts where available</p><br> <p><strong>Integrated Subsurface Evaluation</strong><br>•Integrate seismic interpretation with geological and reservoir data to evaluate hydrocarbon potential<br>•Work closely with geologists and reservoir engineers to develop integrated subsurface models<br>•Identify key subsurface uncertainties and their impact on exploration and development risk</p><br> <p><strong>Prospect &amp; Resource Assessment</strong><br>•Support prospect generation and mapping of leads and prospects<br>•Contribute to volumetric resource estimates and risk assessments<br>•Support probabilistic assessments of subsurface uncertainties<br>Development &amp; Production Insights<br>•Provide geophysical input into field development concepts and reservoir characterisation<br>•Support evaluation of producing assets through seismic interpretation and reservoir understanding</p><br> <p><strong>Well Planning</strong><br>•Contribute to the design and planning of exploration, appraisal and development wells to test key geological and reservoir uncertainties<br>•Support well location selection and trajectory planning based on integrated subsurface interpretation<br>•Identify critical subsurface risks and data acquisition objectives for drilling programs<br>•Define well data acquisition programs including logging, coring, pressure measurements and formation testing<br>•Work closely with drilling and reservoir engineering teams to ensure well objectives support subsurface evaluation and development planning</p><br> <p><strong>Technical Due Diligence</strong><br>•Participate in technical data room reviews for acquisitions, farm-ins and licensing rounds<br>•Rapidly evaluate seismic datasets, interpretation deliverables and subsurface data quality<br>•Identify key technical risks, data gaps and opportunities during opportunity screening</p><br><br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br> <p><strong>Integrated Subsurface Evaluation</strong><br>Strong knowledge and skill in integrating geological, geophysical, reservoir, and production data to develop a comprehensive understanding of subsurface conditions. Ability to translate multi-disciplinary datasets into actionable insights that support technical evaluations and investment decisions.</p><br> <p><strong>Basin, Play &amp; Prospectivity Analysis</strong><br>In-depth understanding of basin evolution, petroleum systems, and play concepts, combined with the ability to evaluate exploration opportunities. Skilled in assessing geological prospectivity, trap integrity, and hydrocarbon potential to support opportunity screening and strategic planning.</p><br> <p><strong>Resource Estimation &amp; Risk Assessment</strong><br>Advanced capability in volumetric resource estimation, uncertainty analysis, and geological risk evaluation across exploration and producing assets. Ability to quantify subsurface risks, assess chance of success, and link technical outcomes to project value and development strategies.&nbsp;</p><br> <p><strong>Petrophysical &amp; Reservoir Interpretation</strong><br>Strong knowledge and practical skill in interpreting well logs, core data, and reservoir properties including porosity, permeability, and fluid saturation. Able to integrate petrophysical insights into reservoir evaluation, development planning, and production performance analysis.</p><br> <p><strong>Technical Due Diligence &amp; Opportunity Evaluation</strong><br>Proven ability to conduct geological assessments for acquisitions, farm-ins, and portfolio opportunities, including data room reviews and subsurface validation. Skilled in identifying data gaps, evaluating uncertainties, and providing clear technical recommendations within a commercial decision-making context.</p><br> <br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 10 years of upstream oil and gas industry experience<br>Experience across exploration, appraisal, development and producing assets<br>Experience in new ventures, asset evaluation or technical due diligence preferred<br>Strong experience in structural and stratigraphic seismic interpretation</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Drive Cost Optimization<br>Leadership<br>Provide Direction<br>Quality<br>Resilience<br>Speed of Execution<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br>Master's degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job HR Assistant <p>The HR Assistant provides administrative, operational, and clerical support to the Human Resources department to ensure efficient delivery of HR services. This role supports the functions of recruitment, onboarding, employee records management, HRIS data entry, timekeeping, and general HR coordination for engagement and communications. The HR Assistant serves as a first point of contact for employees and assists in maintaining smooth day-to-day HR operations.</p><br> <p><strong>Areas of responsibility:</strong></p><br> <p><strong>Recruitment</strong></p><br> <ul><li>Assist in posting job vacancies on job portals and company channels.</li><li>Screen CVs and coordinate interview schedules with candidates and hiring managers.</li><li>Prepare interview invitations, assessment forms, and candidate communication</li><li>Assist in completing pre-employment requirements (e.g., medical, documentation, background checks)</li><li>Coordinate onboarding logistics, including workspace, system access, and induction schedules.</li><li>Prepare new hire files, welcome kits, and support HR orientation sessions.</li></ul> <p><strong>Accurate and Timely HR Administration</strong></p><br> <ul><li>Employee records are complete, updated, and properly filed (digital and/or physical).</li><li>HR documents such as employment letters, memos, forms, and contracts are processed without errors.</li><li>Confidentiality is consistently maintained when handling employee information.</li><li>Assist in coordinating disciplinary meetings and preparing related documentation.</li></ul> <p><strong>Compensation &amp; Benefits Review and Administration</strong></p><br> <ul><li>Assist in collecting and verifying attendance sheets, leave requests, and overtime submissions.</li><li>Coordinate closely with HR and Finance to ensure accurate and timely payroll inputs.</li><li>Maintain timekeeping records and assist employees with leave and attendance inquiries.</li></ul> <p><strong>Employee Engagement &amp; Communications</strong></p><br> <ul><li>Support HR in organizing internal events, training sessions, and employee engagement activities.</li><li>Respond to basic employee queries regarding HR policies, procedures, benefits, and forms.</li><li>Assist in drafting content / pictures for communications.</li></ul> <p><strong>HRIS &amp; Data Management</strong></p><br> <ul><li>Enter, update, and verify employee data in the HRIS or ERP system.</li><li>Support generating basic HR reports such as headcount, leave balances, and HR metrics.</li><li>Assist with system queries and support employees with HRIS-related issues.</li></ul> <p><strong>Learning and Development</strong></p><br> <ul><li>Assists in identifying and analyzing employee training and development needs in coordination with managers and facility leaders, and supports the consolidation of these requirements into a proposed training plan for review by the HR and Admin Manager</li><li>Coordinates with various departments to gather training requirements and supports the development and implementation of training plans designed to improve employee performance and capability.</li><li>Ensures learning and development activities are carried out across all employee levels by supporting the delivery, coordination, and tracking of programs that equip staff with the skills, knowledge, and behaviors required for their roles.</li></ul> <p><strong>Compliance &amp; Policy Implementation</strong></p><br> <ul><li>Ensure adherence to company policies and relevant Qatar labor laws in all HR actions.</li><li>Assist with collecting documentation for audits, inspections, and compliance reviews.</li><li>Support HR in implementing new policies, procedures, and HR initiatives.</li></ul> <p><strong>Required skills and qualifications </strong></p><br> <ul><li>Bachelor's degree in Human Resources, Business Administration, Psychology, or related field</li><li>2 -3years of HR experience preferred (knowledge in all HR operations)</li><li>Working knowledge in Labor Laws and adept in policy-making and process orientation</li><li>Strong administrative and organizational skills.</li><li>Good communication and interpersonal abilities</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and Visio</li><li>Experience in HRIS or HR software is an advantage.</li><li>Transversal capacities to work with several team players</li><li>Excellent interpersonal and communication skills</li><li>Sense of initiative</li><li>Change agent and risk taker</li><li>Analytical skills</li><li>Negotiating, influencing and persuading skills</li></ul> <br> <br> </div>

Role Purpose<br><br> JOB DESCRIPTION <br><br>The Service Desk & IT Support Delivery Unit (SDU) Leader is accountable for the end-to-end delivery, operational performance, and commercial health of the Managed Service Desk Delivery Unit within the IT Managed Services Business Unit. The role owns three interlocked service lines — IT Support (onsite/remote end-user services), Service Desk (24x7 single point of contact), and L1 Application Functional Support — delivered to enterprise and government clients under SLA / XLA-driven managed services contracts.<br><br>Operating within an ITIL v4-aligned Service Value System, the SDU Leader ensures consistent service quality, customer experience, financial performance, and continuous improvement, while building a high-performing, ITIL-mature delivery organization.<br><br>Mandatory Selection Criteria<br><br>Service Desk & IT Support Management Experience: Minimum 3 years in a manager-level role leading Service Desk (SD) and IT Support operations. Managed Services / Service Provider Background: Prior employment with a managed services provider delivering Service Desk and IT Support under SLA-driven contracts (non-negotiable). ITIL v4 Certification: Valid ITIL v4 Foundation certification (minimum). ITIL 4 Managing Professional or Specialist modules preferred. Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Scale of Operation: Demonstrated leadership of multi-tier (L1/L2) teams of 100+ resources across multiple customer accounts.<br><br>Responsibilities<br><br>KEY RESPONSIBILITIES1. Service Delivery & Operational Leadership<br><br>Own end-to-end delivery of Service Desk, IT Support, and L1 Application Functional Support services across all managed contracts within the Delivery Unit. Ensure 24x7 service availability, shift coverage, and resource readiness across all customer environments. Act as the single point of accountability for service delivery performance, escalations, and contractual obligations. Drive consistent adoption of ITIL v4 practices across Incident, Service Request, Problem, Change Enablement, Knowledge, and Service Level Management. Serve as the primary escalation point for major incidents, customer escalations, and complex service issues.<br><br>2. ITIL v4 Process Governance<br><br>Govern adoption of ITIL v4 Service Value Chain activities — Engage, Plan, Improve, Design & Transition, Obtain/Build, Deliver & Support — across the Delivery Unit. Maintain mature, auditable processes for Incident, Request, Problem, Change Enablement, Knowledge, and Continual Service Improvement (CSI). Ensure SOPs, runbooks, escalation matrices, and knowledge articles are documented, reviewed, and continuously updated. Lead internal and external audits (ISO 9001, ISO/IEC 20000, customer governance audits) and ensure timely closure of findings.<br><br>3. Service Desk Operations<br><br>Lead 24x7 Service Desk operations as the single point of contact for end-users across multiple client accounts. Govern full ticket lifecycle management within ITSM tools — logging, classification, prioritization, routing, resolution, and closure. Drive First Call Resolution (FCR), reduce re-opened tickets, and increase self-service adoption. Implement workforce management practices including shift rostering, queue management, schedule adherence, and surge planning.<br><br>4. IT Support / End-User Services<br><br>Lead L1 and L2 onsite and remote IT support teams across customer environments. Oversee endpoint lifecycle management including imaging, deployment, patching, hardening, and decommissioning using tools such as Microsoft Intune and SCCM/MECM. Govern Active Directory, Azure AD / Entra ID user provisioning, access management, and joiner-mover-leaver (JML) processes. Ensure VIP and executive support services meet white-glove service standards. Oversee Microsoft 365 operations (Exchange Online, Teams, Share Point, One Drive) at L1/L2 level.<br><br>5. L1 Application Functional Support<br><br>Lead L1 Application Functional Support teams covering government applications, e-services portals, ERP systems, case management, and business applications. Ensure structured functional triage, business rule validation, and escalation to L2/L3 application teams. Drive documentation, knowledge transfer, and training to ensure operational readiness across functional modules.<br><br>6. SLA / XLA / KPI Governance & Reporting<br><br>Own SLA, OLA, and XLA performance across all service lines, ensuring ≥ 98% SLA compliance baseline. Govern operational KPIs including CSAT, FCR, MTTR, abandon rate, and others with executive-level reporting. Develop dashboards and management reports for leadership and customer governance forums. Lead monthly and quarterly service review meetings (MSR/QBR) with customers.<br><br>7. Customer & Stakeholder Management<br><br>Act as senior delivery interface for customer stakeholders, PMO, and business owners. Build trust through proactive communication, risk management, and delivery consistency. Manage expectations, scope changes, and contractual discussions in coordination with Account Management and Legal teams. Identify and drive opportunities for service expansion, automation, and value-added services.<br><br>8. Financial & Commercial Management<br><br>Own Delivery Unit P&L including revenue assurance, cost control, utilization, and forecasting. Manage resource costs, overtime, subcontracting, licensing, and tooling within approved budgets. Conduct monthly financial performance reviews and ensure alignment with contracted revenue. Ensure billing accuracy through validation of deliverables and consumption tracking.<br><br>9. Pre-Sales, RFP & Solutioning Support<br><br>Support pre-sales and sales teams in RFPs, tenders, and solution development. Develop proposals including SoW, staffing models, transition plans, RACI matrices, and pricing inputs. Participate in customer presentations, due diligence, and bid defense sessions.<br><br>10. Transition, Onboarding & Transformation<br><br>Lead end-to-end service transitions including due diligence, knowledge transfer, shadowing, reverse shadowing, and hypercare. Define onboarding plans, milestones, exit criteria, and risk mitigation strategies. Drive transformation initiatives including automation, AI-enabled Service Desk, self-service, and shift-left strategies.<br><br>11. AI, Automation & Continual Service Improvement (CSI)<br><br>Drive adoption of AI-enabled Service Desk capabilities including intelligent triage, virtual agents, and AI-assisted resolution. Identify and implement automation opportunities using RPA, workflow automation, and self-healing scripts. Maintain CSI register and deliver measurable improvement initiatives with defined business impact. Ensure governed and practical use of AI with measurable outcomes and human oversight.<br><br>12. People Leadership & Capability Development<br><br>Lead and develop a multi-tier team including Team Leads, Shift Leaders, Engineers, and Functional Analysts. Define career development paths, training plans, and certification roadmaps. Drive performance management, coaching, feedback, and recognition programs. Foster a culture of accountability, customer focus, and operational excellence.<br><br>13. Compliance, Risk & Security<br><br>Ensure compliance with information security policies, data protection regulations, and contractual obligations. Maintain compliance with ISO 9001, ISO/IEC 20000, and ISO/IEC 27001 standards applicable to managed services delivery.<br><br>Qualifications<br><br>REQUIRED EXPERIENCE<br><br>Minimum 10 years of total IT experience, including at least 3 years as a Service Desk & IT Support Manager. Mandatory prior experience with a Service Provider / Managed Services Provider, delivering Service Desk and IT Support under SLA-based contracts for enterprise or government clients. Proven leadership of multi-tier (L1/L2), multi-location teams of 40+ resources across multiple customer accounts. Demonstrated experience managing 24x7 operations with measurable SLA / XLA performance outcomes. Hands-on experience in customer onboarding, service transition, and steady-state operations. Strong track record of contributing to RFPs, RFQs, SoWs, technical proposals, and pre-sales solutioning. Experience working in ITIL v4-aligned environments with mature ITSM governance practices. Exposure to Qatar / GCC enterprise or government accounts is a strong advantage.<br><br>TECHNICAL SKILLS1. ITSM Platforms<br><br>Service Now, BMC Remedy / Helix, Manage Engine Service Desk Plus, Ivanti, Symphony Summit (or equivalent enterprise ITSM tools) SLA configuration, workflow design, reporting, dashboards, and service automation<br><br>2. End-User Computing & Microsoft Stack<br><br>Microsoft 365: Exchange Online, Teams, Share Point Online, One Drive Active Directory, Azure AD / Entra ID, Group Policy, Conditional Access Microsoft Intune, SCCM / MECM, Autopilot — endpoint deployment, patching, and compliance Windows 10/11 support and mac OS fundamentals Mobile device management (MDM)<br><br>3. Remote Support & Productivity Tools<br><br>Remote support tools: Bomgar / Beyond Trust, Team Viewer, Quick Assist, Ivanti Knowledge management platforms and self-service portals<br><br>4. AI, Automation & Analytics (Awareness Level)<br><br>AI Service Desk and Virtual Agent platforms, intelligent ticket classification RPA tools: UiPath, Power Automate, and workflow automation solutions Power BI or equivalent reporting and analytics tools<br><br>CORE COMPETENCIES1. Leadership & People Management<br><br>Strong executive presence with ability to engage Director and PMO-level stakeholders Leadership of large, multi-disciplinary teams (100+ resources) Coaching, mentoring, and succession planning<br><br>2. Service Delivery & Governance<br><br>Deep practical understanding of ITIL v4 framework SLA / XLA / KPI design, governance, and reporting Strong customer-centric and experience-driven service mindset<br><br>3. Commercial & Strategic<br><br>P&L ownership, gross margin management, and utilization optimization RFP / SoW development, pricing strategy, and solution design Vendor and subcontractor management<br><br>4. Behavioral Competencies<br><br>Outcome-driven, accountable, and customer-obsessed mindset Calm and structured under pressure during major incidents and escalations Strong written, verbal, and presentation communication skills Bias toward measurable improvement and pragmatic innovation<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Lead Business Finance Officer (6 months) <p>1. JOB PURPOSE:</p><br> <p>The Lead Business Finance Officer will be responsible for the preparation of financial and strategic planning, monitor execution of financial plans by tracking risks, controls, opportunities, and driving corrective actions in cooperation with the management team. Leads, directs and develops recognition as an expert in financial matters for the assigned function.</p><br> <p>As a subject matter expert, the role will provide value-added, meaningful, and insightful reporting and analysis for the Senior Management.</p><br> <p>2. ACCOUNTABILITIES</p><br> <p>Operational</p><br> <ul><li>Review the Budget prepared by Departments with reference to various parameters, restrictions &amp; limits specified by the management for ensuring that the additions sought are reasonable and minimized depending on the circumstances of operation.</li><li>Analyze monthly financial statements, identify the drivers of financial performance and propose potential solutions. Evaluate and prioritize financial and operational viability and attractiveness of solutions proposed by self and others.</li><li>Produce periodic financial forecasts, projections, as well as annual strategic and financial plans.</li><li>Independently complete reviews of current practices to ensure effective control and/or feasibility reviews of proposed business operating plans to ensure the most efficient functioning of all areas of the company.</li><li>Identify procedures &amp; practices that involve additional cost, wasteful &amp; avoidable expenditure, quality in excess of requirement, cheaper alternatives without compromising quality, and suggest methods or improvements to reduce or control costs.</li><li>Review and prepare analyses of potential new business ventures to evaluate adequacy of supporting business cases with new reports/formats/distribution media.</li><li>Maintain a database of all statistical information on various matters, e.g., KPIs, data relevant to the determination of KPIs, for the past 3–4 years for effective comparison of performance.</li><li>Report on actual investment or initiative results after implementation and compare to the original project plan.</li><li>Monitor the capital budget to ensure funds are spent as intended.</li><li>Revise existing IAPs &amp; Policies to update and accurately reflect current practices and management instructions.</li><li>Develop new Policies &amp; IAPs for any area of operation not covered by existing IAPs &amp; Policies and ensure all practices are as per Delegation of Authority (DOA).</li><li>Perform related duties as assigned which may not be specifically listed in the job description but are within the general occupational series and responsibility level associated with the incumbent's class of work.</li><li>Present the annual planning process within the assigned area and function as a resource for area's planners on the criteria for the current processes.</li><li>Maintain and update key operating statistics of the airline constantly sought at various levels of management for decision-making, including other airline statistics.</li></ul><p><strong>Education</strong></p><br> <ul> <li> Bachelor's degree in Finance, Accounting, Economics, or a related field. </li> <li> MBA or Master's degree in Finance or Business Administration is an advantage. </li> <li> Professional certification such as CPA, CMA, ACCA, or CIMA is highly preferred. </li> </ul> <p><strong>Experience</strong></p><br> <ul> <li> Minimum 8–10 years of progressive experience in financial planning &amp; analysis (FP&amp;A), business finance, financial analysis, or corporate finance. </li> <li> At least 3 years of experience in a senior finance or business partnering role. </li> <li> Experience leading annual budgeting, forecasting, long-range financial planning, and management reporting. </li> <li> Experience evaluating business cases, investment proposals, and capital expenditure projects. </li> <li> Experience developing financial models, KPIs, dashboards, and performance reports. </li> <li> Aviation, transportation, logistics, or large corporate experience is preferred. </li> </ul> <p><strong>Technical Skills</strong></p><br> <ul> <li> Strong knowledge of financial planning, budgeting, forecasting, and variance analysis. </li> <li> Advanced financial modeling and analytical skills. </li> <li> Strong understanding of financial statements and business performance metrics. </li> <li> Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent). </li> <li> Advanced proficiency in Microsoft Excel, including PivotTables, Power Query, and financial modeling. </li> <li> Experience using business intelligence and reporting tools such as Power BI, Tableau, or similar is an advantage. </li> <li> Sound knowledge of internal controls, financial governance, and corporate policies. </li> </ul> <p><strong>Core Competencies</strong></p><br> <ul> <li> Strategic financial planning and business partnering. </li> <li> Financial analysis and commercial acumen. </li> <li> Budget management and cost optimization. </li> <li> Business case development and investment appraisal. </li> <li> KPI development and performance management. </li> <li> Risk identification and financial controls. </li> <li> Excellent problem-solving and decision-making abilities. </li> <li> Strong presentation and executive communication skills. </li> <li> Ability to influence stakeholders and collaborate across departments. </li> <li> Strong organizational skills with the ability to manage multiple priorities and deadlines.</li></ul> <br> <br> </div>

<p> <strong>Job Summary</strong> </p> <p>The <strong>Commis I Butchery</strong> is responsible for preparing, processing, portioning, trimming, and storing all meat, poultry, game, and seafood products in accordance with established recipes, hotel standards, food safety regulations, and production requirements.</p> <p>The Commis I supports the daily operations of the butchery section by ensuring consistent product quality, proper yield, hygiene, and efficient preparation for all hotel food outlets, including restaurants, banquets, room service, specialty dining, and the team member cafeteria.</p> <p>The role requires strong knife skills, attention to detail, strict adherence to food safety standards, and a commitment to minimizing waste while delivering premium-quality products.</p> <p> <strong>Key Responsibilities</strong> </p> <p> <strong>Butchery Preparation &amp; Production</strong> </p> <ul> <li> <p>Prepare daily mise en place for the butchery section according to production schedules.</p> </li> <li> <p>Receive, inspect, trim, clean, debone, portion, and prepare meat, poultry, and seafood according to hotel specifications.</p> </li> <li> <p>Perform basic fabrication of beef, lamb, veal, poultry, and seafood under the supervision of senior chefs.</p> </li> <li> <p>Prepare steaks, chops, fillets, minced meat, burger patties, kebabs, roulades, and other value-added products as required.</p> </li> <li> <p>Ensure all products are correctly labeled, dated, vacuum packed (where applicable), and stored according to hotel procedures.</p> </li> <li> <p>Prepare products for la carte restaurants, banquets, room service, specialty outlets, and staff dining.</p> </li> <li> <p>Assist in marinating, seasoning, and preparing meat products according to standardized recipes.</p> </li> <li> <p>Ensure consistency in portion sizes to maintain food cost and quality standards.</p> </li> </ul> <p> <strong>Food Quality &amp; Food Safety</strong> </p> <ul> <li> <p>Maintain the highest standards of hygiene in accordance with HACCP principles and local food safety regulations.</p> </li> <li> <p>Follow strict temperature control procedures during receiving, preparation, storage, and transportation of raw products.</p> </li> <li> <p>Ensure proper separation of raw and cooked foods to prevent cross-contamination.</p> </li> <li> <p>Maintain a clean and sanitized work area following the "Clean as You Go" policy.</p> </li> <li> <p>Properly clean, sanitize, and maintain all butchery equipment, including knives, meat slicers, grinders, bandsaws, vacuum pack machines, and cutting boards.</p> </li> <li> <p>Report equipment faults immediately to the Chef de Partie or Engineering department.</p> </li> </ul> <p> <strong>Inventory &amp; Cost Control</strong> </p> <ul> <li> <p>Assist in receiving meat, poultry, seafood, and frozen products, ensuring quality and purchasing specifications are met.</p> </li> <li> <p>Check product freshness, temperature, appearance, and expiry dates upon delivery.</p> </li> <li> <p>Follow FIFO (First In, First Out) and proper stock rotation procedures.</p> </li> <li> <p>Monitor inventory levels and communicate shortages to the Chef de Partie.</p> </li> <li> <p>Maximize product yield through proper trimming and portioning techniques.</p> </li> <li> <p>Minimize waste by utilizing trim and secondary cuts appropriately while maintaining quality standards.</p> </li> </ul> <p> <strong>Teamwork &amp; Operational Support</strong> </p> <ul> <li> <p>Support all kitchen outlets by ensuring timely preparation and distribution of butchery products.</p> </li> <li> <p>Assist other kitchen sections whenever operationally required.</p> </li> <li> <p>Work closely with purchasing, receiving, stores, and production kitchens to ensure smooth operations.</p> </li> <li> <p>Maintain professional communication and teamwork within the culinary department.</p> </li> <li> <p>Attend departmental training sessions and continuously improve butchery skills and product knowledge.</p> </li> </ul> <p> <strong>Health, Safety &amp; Compliance</strong> </p> <ul> <li> <p>Comply with hotel policies, grooming standards, and occupational health and safety procedures.</p> </li> <li> <p>Handle knives and butchery equipment safely and responsibly.</p> </li> <li> <p>Wear appropriate PPE, including cut-resistant gloves, protective aprons, and safety footwear where required.</p> </li> <li> <p>Follow all food traceability and product labeling procedures.</p> </li> <li> <p>Report any food safety concerns, damaged products, or quality issues immediately.</p> </li> </ul> ","experience_needed":"<p> <strong>Qualifications &amp; Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li> <p>Culinary diploma, food production certificate, or equivalent vocational qualification preferred.</p> </li> </ul> <p> <strong>Experience</strong> </p> <ul> <li> <p>Minimum <strong>2 years' experience</strong> in a professional hotel, resort, large restaurant, central kitchen, or commercial butchery.</p> </li> <li> <p>Previous experience in luxury hospitality is preferred.</p> </li> </ul> <p> <strong>Technical Knowledge</strong> </p> <ul> <li> <p>Good knowledge of meat fabrication, trimming, deboning, and portion control.</p> </li> <li> <p>Understanding of different meat cuts, poultry, seafood, and product specifications.</p> </li> <li> <p>Competency in knife handling and butchery equipment operation.</p> </li> <li> <p>Knowledge of HACCP, food hygiene, sanitation, and safe food handling practices.</p> </li> <li> <p>Understanding of yield management, stock rotation, and food cost control.</p> </li> <li> <p>Ability to work efficiently under pressure while maintaining quality standards.</p> </li> </ul> <p> <strong>Competencies &amp; Personal Attributes</strong> </p> <ul> <li> <p>Strong knife skills and attention to detail.</p> </li> <li> <p>Passion for quality food preparation and craftsmanship.</p> </li> <li> <p>Good organizational and time-management skills.</p> </li> <li> <p>Ability to work accurately in a fast-paced environment.</p> </li> <li> <p>Strong teamwork and communication skills.</p> </li> <li> <p>Positive attitude and willingness to learn.</p> </li> <li> <p>Reliable, punctual, and professional.</p> </li> <li> <p>Ability to work flexible shifts, including weekends and public holidays.</p> </li> <li> <p>Physically fit and capable of lifting meat cartons and standing for extended periods in a refrigerated work environment.</p> </li> </ul><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

Additional Information<br><br>Job Number 26103469<br><br>Job Category Engineering & Facilities<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 5 years' experience in managing engineering and maintenance related area; technical training in HVAC-R/electrical/plumbing.<br><br>and<br><br> 4-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major.<br><br>CORE WORK ACTIVIITES<br><br>Supporting management of Property Operations <br><br> Supervises distribution of repair work orders. Ensures property policies are administered fairly and consistently. Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Establishes and maintains open, collaborative relationships with employees. Monitors timeliness and quality of completion of repair work orders. Supervises Engineering and related areas in absence of the Director of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and order or purchase new equipment, supplies, and furnishings. Supervises the day to day operations of Engineering and related departments.<br><br>Maintaining Property Standards<br><br> Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Maintains accurate logs and records as required. Operates generators and fire pumps as necessary. Provides emergency response services 24/7. Repairs equipment (e.g., refrigeration, laundry) as necessary. Ensures all employees have the proper supplies, equipment and uniforms.<br><br>Ensuring Exceptional Customer Service<br><br> Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Sets a positive example for guest relations.<br><br>Conducting Human Resources Activities<br><br> Helps train employees in safety procedures. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Communicates performance expectations in accordance with job descriptions for each position. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Solicits employee feedback. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Director of Sales & Marketing - Ultra-Luxury Hotel | Kingdom of Saudi Arabia (the success criteria) This role is open to anyone qualifying anywhere in the world An exceptional opportunity exists for a highly accomplished commercial executive to join Saudi Arabia's most prestigious luxury hospitality development as Director of Sales & Marketing. This position offers the opportunity to shape one of the Kingdom's most significant luxury hospitality openings!<br>Musts:<br>Worked as Director of Sales & Marketing for minimum 5 years. Stable background and experience (no job hoppers). Pre-opening / opening experience. Experience working in one of the top luxury international hotel groups (flagship property experience preferred). Experience working outside your country of birth . Fluency in English mandatory. Second language skills would be an asset. Must be a robust leader, with leadership exp over a multi-cultural team. In addition to Sales and Marketing, candidate must have strengths in Public Relations, Revenue Management, Reservations, Catering & Events (preferred).<br>This flagship hotel will set new Global benchmarks for luxury, service excellence, and commercial performance within the region. Reporting directly to the General Manager, the Director of Sales & Marketing will lead the complete commercial strategy and execution from pre-opening through stabilization and long-term success. This role requires a commercially sophisticated leader with proven success in opening iconic luxury hotels, building world-class commercial organizations, and driving sustainable revenue growth within internationally recognized luxury brands.<br>The Director of Sales & Marketing is responsible for the strategic leadership of all commercial functions, ensuring the hotel achieves its revenue, profitability, market share, and brand positioning objectives. As the commercial architect of the hotel, this executive will establish every aspect of the commercial operation from the ground up, including organizational design, recruitment, operating standards, commercial systems, strategic partnerships, and market positioning.<br>Responsibilities:Develop and execute the hotel's integrated commercial strategy across all revenue-generating disciplines. Serve as the principal commercial advisor to the General Manager and Executive Committee. Establish the hotel's long-term commercial vision, market positioning, and revenue strategy. Drive all commercial decision-making through market intelligence, financial analysis, and strategic planning. Ensure alignment with ownership expectations and luxury brand standards. Pre-Opening Leadership Lead every commercial aspect of the hotel's pre-opening journey, including:Creation of the complete commercial organization. Recruitment, selection, and onboarding of all commercial team members. Development of departmental structures and reporting lines. Creation of Standard Operating Procedures (SOPs), Policies & Procedures (P&Ps), manuals, and performance standards. Development and delivery of comprehensive training programs. Establishment of budgets, forecasts, sales strategies, revenue management processes, CRM systems, and reporting frameworks. Development of luxury sales strategies across Corporate, MICE, Leisure, Government, Consortia, Entertainment, and High-Net-Worth Individual markets. Departmental Leadership<br>Provide strategic oversight of: Sales, Marketing, Public Relations & Communications, Revenue Management, Reservations, Catering & Events (preferred)<br>Brand, Marketing & Communications Lead all brand positioning, digital marketing, social media, public relations, partnerships, advertising, and promotional activities. Ensure all communication reflects the property's luxury identity and enhances global brand recognition. Develop innovative campaigns supporting both the hotel opening and ongoing commercial performance. Revenue Optimization Direct all pricing, forecasting, budgeting, distribution, and revenue optimization strategies. Monitor market trends, competitive intelligence, and commercial performance to maximize profitability. Work collaboratively with operational leaders to achieve sustainable revenue growth across all business segments. Requirements / Qualifications: The successful candidate will be a commercially driven luxury hospitality executive with a distinguished track record of leading major pre-opening projects and consistently delivering exceptional commercial results. Currently employed as a Director of Sales & Marketing (or equivalent executive commercial leadership position) within an internationally recognized luxury hotel. Minimum five years' experience operating at Director of Sales & Marketing level. Extensive luxury hotel pre-opening experience is essential. Demonstrated success opening luxury hotels from concept through launch and stabilization. Proven ability to establish complete commercial operations from the ground up, including recruitment, systems, policies, procedures, training, and commercial infrastructure. Experience leading large, multidisciplinary commercial organizations of approximately 60–75 team members. Strong expertise across: Sales, Marketing, Public Relations, Revenue Management, Reservations, Catering & Events (strongly preferred) Additional Requirements:Demonstrated career stability with progressive advancement within respected luxury hospitality organizations. Long-term commitment to the successful opening and ongoing commercial performance of the hotel. Fluency in English, both written and spoken, is mandatory. Additional languages, particularly Arabic, are advantageous but not essential. Willingness to relocate to the Kingdom of Saudi Arabia.<br>This opportunity is best suited to an accomplished luxury hospitality commercial executive who has successfully led multiple luxury hotel openings, possesses deep expertise across every commercial discipline, thrives in complex flagship environments, and has the vision, leadership, and commercial excellence to establish one of Saudi Arabia's premier luxury hotels as a market-leading destination from day one.<br>If you meet with the above requirements, please send your current resume to Yasmin Khambatta at yasmin@renardinternational.com and Pina Mercuri at pmercuri@renardinternational.com

Job Requisition ID: 179981<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role<br><br>We are currently looking for a driven and customer-focused Car Sales Executive to join our GAC Motor team in Qatar. The role is responsible for supporting the sales objectives of the business by achieving monthly sales targets, delivering an excellent customer experience, and ensuring high standards of customer satisfaction through strong product knowledge, consultative selling, and professional follow-up.<br><br>What You Will Do<br><br> Achieve or exceed monthly sales targets while following company sales policies and procedures. Deliver a high-quality customer experience by understanding customer needs, presenting suitable GAC models, and supporting customers throughout the sales journey. Ensure strong follow-up with walk-in customers and maintain accurate customer and lead information in C4C or relevant CRM systems. Promote test drives, explain vehicle features and specifications, and support customers with clear product information. Work closely with the Showroom Manager to maximize sales opportunities across finance, insurance, accessories, service packages, tinting, and paint protection. Handle cash and credit customer processes in line with company guidelines and ensure all required documentation is submitted accurately and on time. Resolve customer concerns professionally and take action to improve customer satisfaction, operational ease, and repeat business. Comply with company SOPs, showroom standards, and reporting requirements while maintaining a professional and ethical approach.<br><br>Required Skills To Be Successful<br><br> Strong sales and negotiation skills with the ability to meet and exceed targets. Excellent communication and interpersonal skills with a customer-first mindset. 2–3 years of proven experience in automotive sales or retail sales is required. Valid Qatar driving license.<br><br>About The Team<br><br>You will be part of the GAC Motor showroom team in Qatar, working closely with the Showroom Manager and cross-functional teams to deliver a seamless and positive customer journey. The team is focused on creating a quality sales and service culture, where every customer interaction supports the goal of building long-term customer loyalty and creating customers for life.<br><br>What Equips You For The Role<br><br> Bachelor’s degree in business administration, or a related field is preferred. Track record of achieving or exceeding sales targets and delivering strong customer satisfaction. Experience in customer service or client-facing roles. Self-motivated, target-driven, and passionate about automobiles. Flexible and resilient, with the ability to work in a fast-paced showroom environment, including evenings and weekends when required. Good understanding of automotive products, vehicle features, specifications, and customer buying behaviour. Ability to build long-term customer relationships and manage multiple leads effectively. Good IT and computer skills, with familiarity in CRM or sales tracking systems. Strong problem-solving skills and the ability to manage customer concerns professionally. High level of integrity, professionalism, and attention to detail in sales and documentation processes.<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>The incumbent will be responsible for providing various MIS reports on a timely manner to support management for their decision-making processes, coordination of external auditor/regulatory requirements and also to monitor business performance closely and take necessary actions. The incumbent will pprovide and support management with regular reports on progress towards special projects, targets, flagging variations and performing initial checks on reasons for under/over achievement on a case-by-case basis.</p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Perform and support in the preparation of impact assessment as a result of new or changes to International Financial Reporting Standards (IFRS) and the effect on QNB Group financial position and financial performance </p><br><p>- Support IFRS transition projects in coordination with other cross functional departments </p><br><p>- Support tax compliance projects (example) implementation of VAT </p><br><p>- Support external auditor expectations and other advisory consultants </p><br><p>- Support regulatory reviews and inspections, if any. </p><br><p>- Support the annual or periodical update of bank’s Medium Term Note Programme established in various international jurisdictions. </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </p><br><p>- Act within the limits of the powers delegated to the incumbent. Assist in the preparation of quarterly and annual financial reporting timetable for external reporting. </p><br><p>- Assist in the preparation of annual QCB pack for QCB approval of audited financial statements. </p><br><p>- Implements KPI’s and best practices for Assistant Manager, Financial Business Support role. </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. </p><br><p>- Liaise with the Group’s IT Department to ensure MIS/ALCO reporting needs of the department are timely resolved/attended to, to the extent these are dependent on required system enhancements. </p><br><p>- Assist in the provision of timely and accurate information to the external and internal auditors and the Compliance function as and when required. </p><br><p>- Assist in the provision of timely and value added business support required from GFCD by other departments, branches and subsidiaries etc. </p><br><p>- Assist in the provision of timely reporting to Ministry of Finance and other regulators that may be requested from time to time. </p><br><p>- Support in the preparation of IFRS accounting conclusion memos and take steps to update/amend relevant policy and procedures within the bank’s accounting policies document.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Support in the development and enhancement of MIS tools and techniques to enable the management/the Board to monitor business performance closely and take timely corrective actions. </p><br><p>- Support in the oversight of financial analysis process and provide business support services to the branches and subsidiaries. </p><br><p>- Oversee the preparation and the timely communication of the quarterly and annual reporting cycles. </p><br><p>- Spearhead the preparation of variance analysis and exception reports for related management reviews, ensure efficient and smooth running of the data consolidation and report distribution processes.</p><br><p>- Ensure the preparation of segmental reports and submit the same to the management on periodic basis. </p><br><p>- Assist and/or participate in projects, as and when required. (example) Financial Due Diligence projects etc.</p><br><p>- Support in the analysis of M&amp;A proposals and assess their impact on the Group’s balance sheet whenever a potential target is identified by Group Strategy or International Banking. </p><br><p>- Identify requirements for updating the MIS and other Risk Management systems and lead on the implementation. </p><br><p>- Review rating agency reports and support in the provision of data to rating agencies and other regulators. </p><br><p>- Support in the analysis of structured repo products and their internal reporting to senior management. </p><br><p>- Support in P&amp;L income and expense analysis and monthly balance sheet proofing exercise.</p><br> <br> <br><br> Education &amp; Experience Requirements: <br> <p>- Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) </p><br><p>- At least 4 years of relevant experience, preferably within a highly rated international bank. </p><br><p>- Chartered Accountancy, CPA, or ACCA qualified with a minimum of 2 years post qualifying experience.</p><br> <br> <br> </div>

<p><h4>Essential functions</h4> <p><strong>40% Sales and marketing</strong><br> Manage pre-opening critical path and preopening market plan.<br> Participate in ownership meetings/presentations.<br> Coordinate communications for property with brand management.</p> <p><strong>20% Revenue management</strong><br> Provide strategic revenue management plans within the hotel to include rate development, establishment of group thresholds, space utilization policy, deployment strategies through the review of competitive data, demand analysis and market mix management.<br> Oversee and maximize revenue contribution from major distribution channels (HRW, CRO, GDS, Internet).<br> Ensure effective utilization of Profit Pack and other utilized selective selling guidelines to maximize revenue contribution from all segments.<br> Provide oversight for the catering sales strategies.</p> <p><strong>20% Human resources</strong><br> Oversee the management, training and career development of sales staff.<br> Responsible for recruiting and identifying candidates for sales managerial positions.<br> Within the framework of the local competitive marketplace recommend appropriate sales compensation.<br> Active participation in continuing education to ensure further professional development.</p> <p><strong>10%</strong><br> Prepares and submits reports on front office operations, guest feedback, and any incidents.</p> <p><strong>5%</strong><br> Manages the front office cash handling and billing processes accurately.</p> <h4>Other</h4> <p>Regular attendance in conformance with standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.<br> Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.<br> This list of essential functions is not exhaustive and might be supplemented as necessary.</p> <h4>Supportive functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Participate in industry organizations.</li> <li>Maintain an open line of communication between guests, employees and management.</li> <li>Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts and marketing input.</li> <li>Assist office in any other administrative duties as needed.</li> </ul> <h4>Other duties</h4> <p>Regular attendance in conformance with the standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position.</p> <h4>Safety requirements</h4> <p>Personal protective equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.</p> <h4>Organizational relationships</h4> <p>Positions directly reporting to this position (titles):</p> <ul> <li>Director of Sales</li> <li>Director of Marketing</li> <li>Director of GC&E</li> <li>All commercial team members</li> </ul> <h4>Specific job knowledge, skill and ability</h4> <p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.</p> <ul> <li>Ability to perform critical analysis.</li> <li>Ability to manage extensive amounts of information and provide constructive feedback/direction.</li> <li>Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry.</li> <li>Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Hilton Worldwide image.</li> <li>Excellent spoken and presentation skills.</li> <li>Considerable ability to listen effectively.</li> <li>Ability to work effectively both independently and as a team.</li> <li>Ability to delegate, manage and organize complex projects and establish priorities consistent with department/hotel objectives.</li> <li>Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy.</li> <li>Ability to manage multiple projects, meet and work effectively under time and resource constraints.</li> <li>Ability to effectively lead team of professionals.</li> </ul> <h4>Qualifying standards education</h4> <p>Four-year college degree preferred; additional/advanced degree coursework in business administration, marketing and communications a plus.</p> <h4>Experience</h4> <ul> <li>Requires substantial operations/sales leadership experience; preferably 10 years or more.</li> <li>Comparable hotel size and scope experience preferred.</li> <li>Proven track record of successes in achieving revenue objectives.</li> <li>Proven ability to recruit, motivate and train sales team.</li> </ul> <h4>Grooming/uniforms</h4> <p>All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.</p> <h4>Notice</h4> <p>Our hotels function seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> <strong>PURPOSE OF THE PROJECT</strong> </p> <p>The client is strengthening its Loyalty function by embedding a dedicated Partnership Manager to accelerate merchant ecosystem expansion and drive commercially impactful cardholder offers. This role sits at the intersection of commercial strategy and execution -owning the end-to-end merchant partnership lifecycle from sourcing and onboarding through to ongoing optimisation. For the right candidate, this is an opportunity to directly shape a card issuer's loyalty value proposition in one of the fastest-growing payments markets in the GCC, with visible impact on cardholder engagement, portfolio spend, and revenue growth.<strong> <br> <br> </strong> </p> <p> <strong>Key Activities<br>Core Responsibilities and Accountabilities</strong> <br> </p> <ol> <li>Merchant Acquisition &amp; Onboarding (~35%) -Source, evaluate, and onboard new merchant partners across retail, dining, travel, e-commerce, and lifestyle sectors, ensuring alignment with the client's card portfolio strategy and customer segmentation.</li> <li>Relationship Management (~25%) -Serve as the primary point of contact for existing merchant partners; conduct regular business reviews, resolve issues proactively, and identify upsell and cross-sell opportunities to deepen partnerships.</li> <li>Offer Design &amp; Commercial Negotiation (~20%) -Design, negotiate, and optimise merchant-funded offers, cashback structures, and loyalty rewards that drive cardholder engagement and measurable spend uplift.</li> <li>Market Intelligence &amp; Competitive Benchmarking (~10%) -Monitor competitor loyalty programmes, emerging merchant categories, and regional consumer trends across the Qatar and broader GCC to inform partnership strategy.</li> <li>Cross-Functional Coordination (~10%) -Collaborate with product, marketing, digital, risk, and compliance teams to ensure seamless offer execution, regulatory alignment, and go-to-market delivery.</li> <li>Identify, negotiate, and onboard new merchant partners across diverse sectors (retail, F&amp;B, travel, entertainment, e-commerce), ensuring each partnership aligns with the client's strategic objectives and target cardholder segments.</li> <li>Build and maintain strong, long-term relationships with existing merchant partners -acting as their trusted point of contact, driving satisfaction, retention, and incremental commercial value through regular performance reviews.</li> <li>Design, implement, and optimise loyalty offers and merchant-funded promotions, leveraging data?driven insights to create compelling value propositions that increase cardholder engagement, activation, and spend.</li> <li>Lead commercial negotiations with merchants to secure favourable terms (revenue-share, exclusivity, co-funding), ensuring compliance with QatarCentral Bank regulations, card scheme rules, and internal risk policies.</li> <li>Track and analyse the performance of merchant partnerships and loyalty initiatives against defined KPIs, producing regular reporting with actionable recommendations to refine strategy and maximise ROI.</li> <li>Conduct market research to identify emerging trends, new merchant categories, and competitive offerings within the Qatar and broader GCC translating insights into a prioritised partnership pipeline.</li> <li>Collaborate cross-functionally with product, marketing, digital channels, CRM, and compliance teams to ensure end-to-end execution of partnership initiatives, from offer design through campaign delivery and post-campaign analysis. <strong> <br> <br> </strong> </li> </ol> <p> <strong>KPIs (illustrative)</strong> <br> <br> </p> <ul> <li>New Merchant Partners Onboarded -Number of new partners activated per quarter</li> <li>Offer Redemption Rate % of cardholder base engaging with merchant offers<br> </li> <li>Incremental Card Spend Uplift % spend increase attributable to merchant-driven offers vs. baseline</li> <li>Partner Retention / Renewal Rate % of merchant partnerships renewed at contract end 21. % of merchant partnerships renewed at contract end Average days from partner agreement to offer going live</li> <li>Cardholder Engagement Score Composite metric: offer views, redemptions, repeat usage<strong> <br> <br> </strong> </li> </ul> <p> <strong>Knowledge and Experience</strong> <br> <br> </p> <ul> <li>Merchant acquisition, partnership management, or business development within card issuing, acquiring, or payments</li> <li>Loyalty programme design, management, and optimisation (points-based, cashback, merchant-funded offers, coalition models)</li> <li>Understanding of interchange economics, scheme rules (Mastercard/Visa), and merchant-funded offer mechanics</li> <li>Banking, payments, fintech, or card scheme environment</li> <li>CRM platforms (Salesforce, HubSpot, or equivalent) for pipeline and relationship tracking</li> <li>Loyalty management platforms (e.g., Comarch, Collinson, Giift, Novus Loyalty, or similar)</li> <li>Campaign management and offer publishing tools</li> <li>Data analytics and reporting tools (Excel advanced, Tableau, Power BI, or equivalent)</li> <li>Familiarity with digital channels (mobile banking apps, e-wallets) for offer distribution</li> <li>Excellent negotiation, presentation, and interpersonal communication skills</li> <li>Strong analytical and data-driven decision-making capabilities</li> <li>Ability to manage multiple partner relationships and competing priorities simultaneously</li> <li>Stakeholder management across senior internal and external contacts</li> <li>Commercially minded with an ability to balance strategic vision and tactical execution<strong> <br> <br> </strong> </li> </ul> <p> <strong>Preferred (Not Mandatory)</strong> <br> </p> <ul> <li>Bachelor's degree in Business Administration, Marketing, Finance, or related field; MBA is a plus</li> <li>Arabic language skills (preferred, not required -broadens merchant engagement reach in Qatar/GCC)</li> <li>Certifications: Certified Loyalty Marketing Professional (CLMP) or equivalent (nice to have)<br> </li> <li>Experience with A/B testing or Test &amp; Learn methodologies for offer optimisation<strong> <br> <br> </strong> </li> </ul> <p> <strong>Mandatory Skills**</strong> <br> </p> <ul> <li>Previous experience within banking, cards &amp; payments, or fintech -non negotiable for understanding scheme dynamics, interchange, and cardholder value proposition design</li> <li>Proven merchant acquisition and partnership management track record must demonstrate experience sourcing, negotiating, and managing commercial partnerships</li> <li>Strong analytical capability -ability to interpret performance data, identify trends, and translate into actionable partnership strategies</li> <li>Professional English fluency -required for all internal and external stakeholder communication</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Digital Marketing Officer is a performance-led digital marketer responsible for improving HEC Paris, Doha's digital experience, strengthening organic and paid channels, and driving high-quality lead generation across Qatar and the GCC. This role combines hands-on media buying, website and landing page optimization, SEO and AI-search visibility, social listening, and data-led reporting. The role works closely with the Head of Marketing to translate brand positioning into effective digital journeys, campaigns, and channel plans, while supporting CRM integration and automation in partnership with relevant internal and external specialists.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Prerequisite</h2> <p>Eligible candidates must be current residents of Qatar and hold a valid Qatar ID. International applications will not be considered for this role.</p> <h2>Qualifications</h2> <p><strong>Digital strategy, performance marketing &amp; media buying</strong></p> <ul> <li>Develop and execute integrated digital marketing strategies aligned with business, recruitment, and brand objectives</li> <li>Plan, launch, manage, and optimize paid campaigns across LinkedIn, Google, Meta, display, retargeting, and other relevant platforms</li> <li>Manage media budgets, audience targeting, bidding, pacing, and channel mix to improve lead quality, CPL, conversion, and reach</li> <li>Lead A/B testing across creatives, audiences, landing pages, forms, and messaging to improve performance</li> <li>Work with external agencies and partners to ensure strong execution, accountability, reporting, and optimization</li> <li>Identify and test new growth channels, formats, and digital opportunities relevant to Qatar and the GCC</li> <li>Translate HEC Paris, Doha's brand positioning into digital campaign briefs, landing page messaging, and audience journeys</li> <li>Support high-impact campaigns for recruitment, B2B and B2G outreach, events, and alumni initiatives</li> </ul> <p><strong>Organic social strategy, social listening &amp; digital channel growth</strong></p> <ul> <li>Develop and implement an organic social media strategy that complements paid campaigns and supports brand growth</li> <li>Manage and grow HEC Paris, Doha's presence across priority platforms, especially LinkedIn and Instagram, while adapting to the audience and objective</li> <li>Build channel plans and content distribution recommendations in partnership with content, PR, events, alumni, and sales teams</li> <li>Monitor social listening, sentiment, share of voice, competitor activity, and industry trends to identify insights and opportunities</li> <li>Track platform performance and continuously optimize content themes, timing, formats, and calls to action</li> <li>Recommend executive visibility, thought leadership, and community amplification opportunities across digital channels</li> </ul> <p><strong>Website strategy, SEO &amp; digital experience optimization</strong></p> <ul> <li>Own day-to-day website and landing page optimization, including structure, content updates, conversion paths, forms, and user journeys</li> <li>Manage the CMS and coordinate technical updates, integrations, and enhancements with internal teams and the main campus</li> <li>Improve website performance, mobile experience, UX, and CRO to increase inquiry and lead generation</li> <li>Apply technical SEO, on-page SEO, content structuring, and internal linking best practices while exploring GEO</li> <li>Strengthen search visibility across traditional search and AI-driven discovery through authoritative, well-structured digital content and pages</li> <li>Monitor website performance using tools such as GA4, Search Console, and behavior or heatmapping tools, and turn insights into actions</li> </ul> <p><strong>Analytics, attribution, marketing intelligence, and CRM (Salesforce)</strong></p> <ul> <li>Support marketing use of Salesforce or similar CRM platforms for lead capture, tracking, segmentation, campaign attribution, and reporting</li> <li>Maintain UTM discipline, campaign tagging, dashboard hygiene, and reporting consistency across digital channels</li> <li>Build weekly and monthly performance reports covering paid, organic, website, and funnel performance, with clear insights and actions</li> <li>Track lead quality, source performance, conversion, and campaign ROI, and make optimization recommendations</li> <li>Support automation, lead nurturing, and audience segmentation in partnership with Salesforce and marketing automation specialists</li> <li>Contribute to budgeting, forecasting, KPI tracking, and marketing performance reviews</li> </ul> <p><strong>Collaboration &amp; stakeholder management</strong></p> <ul> <li>Work closely with internal teams, including sales, community engagement, events, admissions, delivery, and communications, to align digital activity with business priorities</li> <li>Act as a key digital advisor within the organization, bringing data, insight, and optimization recommendations into decision-making</li> <li>Brief designers, writers, agencies, and vendors to ensure digital assets are on brand, fit for channel, and performance-led</li> </ul> <h2>Qualifications</h2> <ul> <li>Bachelor's degree in Marketing, Communications, Business, Digital Marketing, Data Analytics, Computer Science, or a related field. A master's degree is an advantage</li> <li>Minimum 8+ years of experience in digital marketing, with a strong focus on performance marketing, media buying, and lead generation</li> <li>Strong hands-on experience managing paid campaigns across LinkedIn, Google, Meta, and other relevant platforms</li> <li>Proven experience improving website performance, landing pages, CRO, and digital user journeys</li> <li>Strong experience with SEO, SEM, analytics, campaign reporting, and digital optimization</li> <li>Experience with CRM platforms such as Salesforce and with campaign attribution, lead tracking, segmentation, and dashboards</li> <li>Experience managing external agencies and holding partners accountable against clear KPIs</li> <li>Experience in higher education, executive education, premium services, or other high-consideration sectors is an advantage</li> <li>Prior experience in Qatar and/or the GCC region is an advantage</li> </ul> <h2><br></h2><ul> </ul><p></p></section>