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<p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p><b>POSITION SUMMARY</b> Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

???? Welcome to Your Next Adventure!<br><br>We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Leadership & Architecture<br><br>Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis.<br><br>Conversational AI & Chatbot Development<br><br>Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets.<br><br>Agentic AI Pipelines<br><br>Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions.<br><br>AWS Infrastructure & MLOps<br><br>Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems.<br><br>R&D & Innovation<br><br>Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use.<br><br>????‍♂️ The Magic You Bring<br><br>Education<br><br>Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field.<br><br>Experience<br><br>5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders.<br><br>LLMs & Generative AI (Core)<br><br>Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety.<br><br>AWS Services (Core)<br><br>Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures.<br><br>Backend & Engineering<br><br>Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices.<br><br>✨ Bonus Points If You Have<br><br>Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Leadership & Architecture<br><br>Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis.<br><br>Conversational AI & Chatbot Development<br><br>Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets.<br><br>Agentic AI Pipelines<br><br>Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions.<br><br>AWS Infrastructure & MLOps<br><br>Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems.<br><br>R&D & Innovation<br><br>Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use.<br><br>????‍♂️ The Magic You Bring<br><br>Education<br><br>Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field.<br><br>Experience<br><br>5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders.<br><br>LLMs & Generative AI (Core)<br><br>Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety.<br><br>AWS Services (Core)<br><br>Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures.<br><br>Backend & Engineering<br><br>Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices.<br><br>✨ Bonus Points If You Have<br><br>Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Leadership & Architecture<br><br>Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis.<br><br>Conversational AI & Chatbot Development<br><br>Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets.<br><br>Agentic AI Pipelines<br><br>Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions.<br><br>AWS Infrastructure & MLOps<br><br>Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems.<br><br>R&D & Innovation<br><br>Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use.<br><br>????‍♂️ The Magic You Bring<br><br>Education<br><br>Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field.<br><br>Experience<br><br>5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders.<br><br>LLMs & Generative AI (Core)<br><br>Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety.<br><br>AWS Services (Core)<br><br>Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures.<br><br>Backend & Engineering<br><br>Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices.<br><br>✨ Bonus Points If You Have<br><br>Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>* Design and review electrical systems including LV/MV distribution, lighting, power, and earthing/bonding in compliance with IEC, BS, and Qatar construction standards<br><br>* Review electrical drawings, single line diagrams, load schedules, and cable sizing calculations<br><br>* Supervise electrical installation, testing, and commissioning activities on site; ensure compliance with project specs and HSE requirements<br><br>* Coordinate with civil, mechanical, and other discipline engineers throughout the project lifecycle<br><br></span><br><span>Requirements* Bachelor's Degree in Electrical Engineering or related discipline<br><br>* Minimum 10 years of relevant experience in the respective discipline<br><br>* Currently based in Doha, Qatar — must be available to mobilize immediately<br><br>* Strong communication skills and ability to work within a multicultural project team<br><br></span><br> </div>

<p>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis in full compliance with LQA and Rosewood Brand Standards. Operate the ironing and folder machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles. Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified carts for distribution. Replenish F&amp;B closets with clean linens on a daily basis. Maintaining the guest laundry quality and laundry slip up to the departmental standards. Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications. Operate laundry machinery such as washers, driers and ironers. Load articles into machinery and ensure correct cleaning agents &amp; detergents. Sort dried articles according to type e.g. separate white cloth and colorful cloth. Process and finish garments according to garment labels. Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain continuous inventory of discard uniforms. Place finished wet cleaning garments in designated areas for distribution. Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures. Maintain accurate piece count of iron, towel, and pillows. Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to supervisor. Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures. Clean the lint trap compartment of the Dryer Machine before starting the operation and as often as required. Maintain cleanliness and organization of work areas throughout shift. Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures. Breakdown and clean work areas/equipment according to departmental standards. Use designated chemicals, supplies and equipment to clean the laundry room floor. Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures. Restock work areas for next shift as assigned. Wax iron/towel folder twice daily or as needed. Linen, supplies, equipment inventory on monthly basis and to be maintained together with Laundry Supervisor and Laundry Manager. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates.</p><p><strong>Desired Candidate Profile</strong></p><p>We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p>

About PFIPFI is a growing food logistics and solutions provider serving the HoReCa sector in Qatar. We are looking for a motivated Supply Chain Executive to become one of our team and play a key role in building our supply chain operations from the ground up.<br><br>Key Responsibilities Strategic Sourcing: Develop international sourcing strategies, identify new foodservice and FMCG products, and build strategic supplier partnerships. Demand Planning & Inventory: Plan inventory levels and forecast demand to ensure product availability while optimizing inventory levels. Logistics & Shipping: Coordinate import shipments, logistics activities, customs clearance, and on-time product delivery. Procurement: Manage supplier communications, purchase orders, supplier performance, and procurement activities. Cost Optimization: Identify opportunities to improve efficiency and reduce sourcing, logistics, and inventory costs. Reporting & Cross-Functional Coordination: Prepare operational and inventory reports and coordinate with procurement, sales, and warehouse team<br><br>Requirements Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or a related field. Minimum 4 years of experience in supply chain, warehouse operations, procurement, or food logistics. Experience in food distribution is must Good knowledge of Microsoft Excel and ERP systems. Strong analytical, organizational, communication, and problem-solving skills. Hands-on, proactive, and willing to work in a warehouse and cold storage environment.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview ***This position is physically located in Qatar in support of LOGCAP*** Operate and manage the Mail Operations at Camp As Sayliyah (CAS), Qatar. Supervisor must perform a wide variety of duties to manage, control and coordinate Mail Service functions at CAS. Responsibilities Supervisor is responsible to manage all postal operations for. The services are as follows: mail processing and distribution (Operations Section), customer service, parcel inspections, nesting/receptible dispatch, and schedule coordination for pickup of mail daily. Supervisor interfaces directly with the APO and internal customers, manages mission performance, and resolve mail service issues. Performs additional responsibilities as required. The following is a list of the major responsibilities of the job responsibility. APO Operational Planning/employee workload management Employee Training Postal runs to Hamad International Airport, and Doha Post Office Postal Claims and Inquires Report Submissions Must be willing to work on holidays, short notices, and overtime to support mission requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>One-year related experience may be substituted for one year of education if degree is required.</li><li>Must be a U.S. Citizen</li><li>High School Diploma or Equivalent is required.</li><li>Must possess a current U.S. Driver's License or Current Driver's License for overseas.</li><li>Must be able to obtain a local Qatari Driver's License.</li><li>Minimum two (2) years of experience in mailroom operations, customer service and administration.</li><li>Must possess good team building and Customer Service skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Primary Purpose of the Job</strong><br><p>This position is the Custodian of the GDS Masterplan implementation activities, with a broad remit covering the development and implementation of standards to reflect the philosophies developed as part of the GDS Masterplan study. This position will be responsible for ensuring the necessary collaboration across QatarEnergy Directorates and Conflict Resolution should the need arise.</p><br> <br><strong>Required Experience and Skills</strong><br><p>Minimum of 15 years wide-ranging energy industry experience, with recent experience of leading &amp; managing major change / Operational Excellence programs.</p><br><p>Proven track record in delivering Operational standards, with experience in the deployment and use of continuous Improvement tools &amp; methodologies.<br>Significant subject matter expertise in gas transmission and distribution, and the development and delivery of design, safety, and operational standards.<br>Knowledgeable in the areas of Asset Integrity – Design, Process Safety Management, Reliability &amp; Maintenance Execution, Production Operations and Project Management.<br>Credibility in frontline Operations in the Oil &amp; Gas industry, demonstrated through experience in frontline leadership positions.<br>English fluency and clarity in verbal and written language, possible Arabic, high integrity, mature temperament, communication, and interpersonal skills, sound analytical capability, innovative and original thinking with persuasive, consensus building and conflict resolution skills.</p><br> <br><strong>Educational Qualifications</strong><br><p>Bachelor or Master of Science degree in an Engineering discipline.<br>Preferably additional degree or diploma in post graduate studies in Engineering, Business Management or Finance.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><br>The role involves working on projects associated with stormwater and drainage, flood alleviation, wastewater networks, wastewater treatment plants, pumping stations, and water distribution networks. This includes undertaking investigations, planning, design, tendering, contract administration, and construction monitoring.<br><br><b>Qualifications</b><br> Minimum of 15 years of work experience.<br> Membership of an accredited Project Management institution an advantage. <br> Professional Chartership Engineer status from an internationally recognized institution. <br> Experience with water infrastructure, sewers, water pipelines, RO plants, and water reservoirs.<br> Experience in reviewing, verifying, monitoring and recommending non-objection for design management plans, design calculations, hydraulic analysis, design calculations and more.<br> Experience in evaluating technical and financial proposals.<br> Excellent command of written and spoken English.<br> The ability to manage a heavy workload, with a close attention to detail.<br> The ability to work autonomously, reviewing your work on a regular basis while consistently meeting your objectives.<br> Strong team working capabilities. Committed to working with all levels of management on a daily and ongoing basis.<br> A proactive approach, working effectively in co-ordinating activities and complex tasks, taking professional responsibility in all matters.<br> Be of the highest calibre: punctual, attentive and competent in adhering to Stantec’s policies, procedures and working practices.<br> A flexible approach to working hours and travel; with a commitment to putting in the effort required when needed. <br> Ability to build and maintain lasting and positive relationships.<br> </div>

<p><b>Position</b>: Social Media Journalist / Editor Contract Duration: 1 Year Engagement Model: Embedded at the client's site</p><p><span style="font-size: 11px;">Minimum 10 years of experience in media, journalism, and editorial content development. Strong background in journalistic writing, news editing, and media content preparation. Proven experience in managing and creating content for social media platforms. Excellent knowledge of digital publishing tools, media platforms, and content distribution channels. Ability to produce high-quality media content with professionalism and accuracy. Willingness to work onsite at the client's location during official working hours. Flexibility to provide support outside working hours when required, including event coverage, content publishing, and media follow-up activities. Native-level Arabic writing and editing skills are highly preferred.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> • Bachelor’s Degree in Electrical Engineering • Valid MMUP/UPDA Grade A, B, or C • Minimum 9+ years of experience in Electrical &amp; Solar Projects • Strong knowledge of Solar PV systems, electrical panels, inverters, and power distribution systems • Experience in project execution, site supervision, testing &amp; commissioning • Ability to prepare technical reports, drawings, and project documentation • Familiarity with Qatar standards and regulations • Good communication and problem-solving skills • Ability to work independently and manage project timelines efficiently <br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">• Design, supervise, and execute solar electrical projects • Monitor installation activities and ensure compliance with safety standards • Coordinate with clients, consultants, and project teams • Conduct inspections, troubleshooting, and maintenance activities • Ensure project completion within schedule and quality standards<br> </div>

<p>The Reservations &amp; Royal Services Agent is responsible for delivering exceptional, personalized service to guests before, during, and after their stay. This role combines reservations handling with luxury concierge-style support, ensuring a seamless and memorable guest experience that reflects the standards of Raffles &amp; Fairmont Doha.</p><p><b>Key Responsibilities</b></p><ul><li>Handle guest reservations accurately and professionally via phone, email, and online systems</li><li>Maximize room revenue through effective upselling and cross-selling techniques</li><li>Ensure all reservations are entered correctly into the PMS, including special requests and preferences</li><li>Maintain up-to-date knowledge of room types, rates, packages, and promotions</li><li>Coordinate with Front Office, Sales, and Revenue teams to ensure reservation accuracy</li><li>Act as a single point of contact for VIP, Royal, and long-stay guests</li><li>Deliver personalized and anticipatory service, exceeding guest expectations</li><li>Handle guest inquiries, requests, and complaints with professionalism and discretion</li><li>Coordinate guest arrangements such as transportation, dining reservations, special occasions, and amenities</li><li>Maintain detailed guest profiles and preferences to enhance personalized service</li><li>Ensure VIP arrivals, in-house stays, and departures are flawlessly managed</li><li>Maintain accurate records, reports, and guest information</li><li>Follow brand standards, SOPs, and luxury service etiquette at all times</li><li>Ensure confidentiality and data protection of guest information</li><li>Liaise closely with all hotel departments to ensure seamless service delivery</li><li>Adhere to health, safety, and security policies</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hospitality Management or related field preferred</p><p>Minimum 1 2 years of experience in reservations, guest services in a luxury hotel and/or resort</p><p>Excellent English communication skills; Fluency in other languages is an advantage</p><p>Knowledge of Opera PMS or similar systems is an advantage</p>

<ul><li><p>We are seeking Contact Centre Support Resources with 4–5 years of experience to provide operational support for enterprise contact centre environments. </p></li><li><p>Should have hands-on experience in incident management, troubleshooting, and ITIL processes, with strong analytical and communication skills to ensure smooth and efficient service operations.</p></li><li><p>Provide L2/L3 support for enterprise Contact Centre applications and infrastructure.</p></li><li><p>Monitor and maintain the availability and performance of Contact Centre systems.</p></li><li><p>Manage incidents, service requests, problems, and changes in accordance with ITIL best practices.</p></li><li><p>Perform root cause analysis (RCA) and implement corrective and preventive actions for recurring issues.</p></li><li><p>Troubleshoot and resolve issues related to IVR, ACD, CTI, SIP/VoIP, call routing, and agent desktops.</p></li><li><p>Coordinate with network, telecom, infrastructure, and application teams to resolve complex production issues.</p></li><li><p>Execute planned maintenance, upgrades, patches, and configuration changes with minimal business impact.</p></li><li><p>Ensure compliance with defined SLAs, KPIs, and operational procedures.</p></li><li><p>Maintain technical documentation, knowledge articles, SOPs, and operational runbooks.</p></li><li><p>Participate in on-call support, shift rotations, and major incident management when required.</p></li><li><p>Work closely with business users and vendors to ensure timely issue resolution and service improvements.</p></li><li><p>Identify opportunities for automation and continuous service improvement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>4–5 years of experience supporting enterprise Contact Centre environments.</p></li><li><p>Strong knowledge of ITIL processes (Incident, Problem, Change, and Service Request Management).</p></li><li><p>Experience with one or more contact centre platforms such as Cisco, Genesys, Avaya, NICE CXone, Amazon Connect, or similar enterprise solutions.</p></li><li><p>Good understanding of VoIP, SIP, IVR, ACD, CTI, and call routing concepts.</p></li><li><p>Experience with ITSM tools like ServiceNow, Remedy, or Jira.</p></li><li><p>Strong troubleshooting, communication, and stakeholder management skills.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Primary Purpose of the Job</strong><br><p>Carry out all preventive routine maintenance as well as Breakdown repairs unsupervised on Low Voltage Equipment on Halul Terminal. Also carry out the repairs and maintenance of High Voltage Equipment on Halul Terminal up to 132 KV, under supervision as required.</p><br> <br><strong>Required Experience and Skills</strong><br><p>Good knowledge of English and Knowledge of the computer applications.</p><br><p>At least five (5) years varied experience in installation, maintenance and repairing activities.</p><br><p>in Power Generation and Distribution environment within a Petrochemical Industry with some knowledge of related Instrumentation.</p><br> <br><strong>Educational Qualifications</strong><br><p>Completion of Secondary Education (12 Years) followed by 2 years full training in the Electrical Trade (Equivalent to City &amp; Guilds).</p><br><p>Pass the test of “Authorized Electrical Person” certificate in a reasonable time.</p><br> </div>

Plant & Equipment P & E Inspector LEADResponsible to Coordinate with Client and implement P&E Inspection Process as per their System & Procedures Degree or Diploma in Mechanical Engineering / Automobile with 15 Years experience with at least 5 Years experience in Oil & Gas Industry11000 - 12000Below 50To act as INTERFACE with Clients and ensure Equipment and Document Compliance as per the Standards stipulated by them To act as FOCAL POINT between the Project Management Officials, Regional P&E Dept and Clients Exposure to Construction Machinery such as Cranes, Earth Moving Machinery, Vehicles, Power Generator, Lifting Equipment etc Thorough knowledge on Equipment Specifications and Safety System / Devices and regulatory requirements for its deployment at Project Site in Oil & Gas Construction Industry To ensure effective Job distribution to the Downline Inspectors and ensure timely completion of all Inspections To organize comprehensive safety inspections of P&E including Safetyfeatures checking such as Brake, Light, Tyre, Seat belt, Emergency switches, Warning system etc to ensure Compliance with Safety regulations To be proactive in ensuring Timely Inspection Process and its Periodical Renewal and the Documentation System To assess factors like Hazards, Improper handling, Unsafe acts, Unreliable equipment etc and be proactive to promote a safe work environment Be a good Team Player with excellent coordination, communication & documentation skills with Computer proficiency LEEA / Lifting Equipment Inspection Qualification is an added advantage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Department</strong></p><p>T&amp;D MESAIEED TERMINAL</p><p><strong>Primary Purpose of the Job</strong></p><p>This position is the Custodian of the GDS Masterplan implementation activities, with a broad remit covering the development and implementation of standards to reflect the philosophies developed as part of the GDS Masterplan study. This position will be responsible for ensuring the necessary collaboration across QatarEnergy Directorates and Conflict Resolution should the need arise.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements &amp; Summary</strong></p><p><strong>Company Details</strong></p><p>Company : QatarEnergy</p><p>Skills : Operations Management</p><p>Experience : 15 + Years</p><p>Education : Bachelors/3-5 yr Degree</p><p>Location : Mesaieed, Al Wakra Municipality, Qatar</p><p><strong>Required Experience and Skills</strong></p><p>Minimum of 15 years wide-ranging energy industry experience, with recent experience of leading &amp; managing major change / Operational Excellence programs.</p><p>Proven track record in delivering Operational standards, with experience in the deployment and use of continuous Improvement tools &amp; methodologies.</p><p>Significant subject matter expertise in gas transmission and distribution, and the development and delivery of design, safety, and operational standards.</p><p>Knowledgeable in the areas of Asset Integrity - Design, Process Safety Management, Reliability &amp; Maintenance Execution, Production Operations and Project Management.</p><p>Credibility in frontline Operations in the Oil &amp; Gas industry, demonstrated through experience in frontline leadership positions.</p><p>English fluency and clarity in verbal and written language, possible Arabic, high integrity, mature temperament, communication, and interpersonal skills, sound analytical capability, innovative and original thinking with persuasive, consensus building and conflict resolution skills.</p><p><strong>Educational Qualifications</strong></p><p>Bachelor or Master of Science degree in an Engineering discipline.</p><p>Preferably additional degree or diploma in post graduate studies in Engineering, Business Management or Finance.</p><p></p></section>

<p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Guest Realtions Agent and build your career with us.</p><p>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Achieve Quality Audit result of 95% and above through consistent documented trainings Keep VIP folders ready for VIP arrivals and All inclusive Arrivals (Reg.-cards, room keys, welcome letter ) Assit and process check in/out for VIPs guests efficiently and professionally. Escort guests to their rooms and conduct Room Orientation. Update guest information into the computer after a complete check in. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Handle issuance of guest room key cards and ensure effective control for guest security. Ensure that all messages, mails and packages are delivered to the guest room. Assist at the Information counter and Business centre &amp; M Lounge as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Maintain continuous contact with hotel guests to ensure that any problem or complain are handle efficiently &amp; courteously.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management, fresher or a minimum of 1 year experience in a similar role in a 5 star hotel.</p><p>2 5 years of experience</p><p>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable.</p><p>Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>We are looking to hire motivated Bancassurance Sales Agents to join our team and work with one of our prestigious banking clients in Doha.<br>As a Bancassurance Sales Agent, you will be at the forefront of customer acquisition and relationship management, driving sales for Bancassurance products. Your primary responsibilities include generating sales leads, ensuring compliance with banking, privacy, and regulatory standards, assisting with documentation, and completing specific assignments in close coordination with the Team Leader. Your efforts will always ensure excellent customer service. You will play a key role in achieving sales targets and contributing to the overall growth of the business.<br></span></span></p><br><b><span><span>Key Responsibilities</span></span></b><br><ul><li><span><span>Develop and maintain relationships with internal and external partners to drive business growth.</span></span></li><li><span><span>Provide expert advice on insurance products, ensuring clients receive the best solutions for their needs.</span></span></li><li><span><span>Plan, organize, and manage daily tasks effectively to meet strict deadlines.</span></span></li><li><span><span>Analyze customer needs and identify potential sales opportunities.</span></span></li><li><span><span>Maintain accurate and up-to-date records using MS Office and data management tools.</span></span></li><li><span><span>Deliver high-quality customer service and address client inquiries professionally.</span></span></li><li><span><span>Work independently to identify and implement effective solutions for business challenges.</span></span></li><li><span><span>Stay updated on industry trends, insurance regulations, and market developments.</span></span></li></ul><b><span><span>Key Competencies:</span></span></b><ul><li><span><span>Strong planning and organizational skills, with the ability to manage high workloads under pressure.</span></span></li><li><span><span>Excellent communication, presentation, and customer service skills.</span></span></li><li><span><span>Proficiency in MS Office applications and data management.</span></span></li><li><span><span>High attention to detail and accuracy.</span></span></li><li><span><span>Self-motivated, results-oriented, and able to work independently.</span></span></li><li><span><span>Strong business acumen, leadership skills, and the ability to identify growth opportunities.</span></span></li><li><span><span>Creative, innovative, and proactive approach to problem-solving.</span></span></li></ul><br><span>Requirements<b><span><span>Education &amp; Experience:</span></span></b></span><ul><li><span><span>Bachelor’s degree from a recognized university.</span></span></li><li><span><span>Proven track record of performance in a similar role, with experience in general and life insurance preferred.</span></span></li></ul><br> </div>