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Greetings from Linnk Group<br>Job Summary We are seeking a proactive Onsite IT Support Engineer to deliver high-quality Level 1 and Level 2 technical support within an executive office environment. The role involves supporting end-users, including senior leadership, ensuring smooth operation of workplace technology, and providing both onsite and remote support across international offices.<br>Job Title: Onsite IT Support Engineer – Executive Support (L1/L2) Location: Doha, Qatar Contract: Yearly Renewable<br>Key Responsibilities Provide hands-on support for Windows, mac OS, Microsoft 365, and mobile devices (i OS/Android). Troubleshoot issues related to Outlook, Teams, One Drive, Share Point, authentication, and MFA. Deliver proactive floor-walking support for meeting rooms, Teams Rooms, video conferencing, printers, and WiFi. Support users remotely across global offices. Assist with Microsoft 365 administration, including Entra ID (Azure AD), Intune, and licensing. Perform basic network troubleshooting (WiFi, VLAN, DHCP, DNS) and escalate when required. Manage device lifecycle activities such as provisioning, software installation, and replacements.<br>Technical Requirements3–5 years of experience in IT support or system administration. Strong knowledge of Microsoft 365, Entra ID (Azure AD), and Microsoft Intune. Experience with Windows 10/11, mac OS, and mobile device support. Good understanding of networking fundamentals (WiFi, VLAN, DHCP, DNS).<br>Certifications (Preferred) Microsoft MD-102 (Endpoint Administrator) Microsoft MS-102 (Microsoft 365 Administrator) Microsoft MS-900 (Microsoft 365 Fundamentals)<br>If you're ready to make a difference and contribute your expertise to our team, we want to hear from you! Please send your updated resume and the following details to Mohammed. Sabah@linnk.com
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<p>Location: Doha Type: Permanent Salary: Not Specified</p> </div>
<p>To manage IT Projects executed by Information security Design, develop and maintain Project plans, schedule and all required documentation following Track and review project progress, update schedules and fulfil all reporting requirements to IT PMO and management Initiate budget requests, review expenditure, and prepare reports and forecast as and when required Organize review meetings, testing and training sessions and roll out requirements for projects Key Responsibilities: - Concurrently manage multiple IT Projects following the applicable QGMS Processes and procedures - Maintain documentation for Projects as per applicable procedures and templates following gated project management methodology and coordinate to obtain approvals wherever required - Development and communication of the Project Plans, budget forecasts and schedules using standard project management tools such as MS project, EPM..etc. - Manage key business and IT stakeholders - Ensure On-time and on-budget delivery of projects - Responsible for delivery of solutions to the required quality and standards - Project team leadership and development - Provide leadership to and supervise the activities of project personnel, including in-house resources and vendor-supplied consultants - Interpret stated business requirements into the project plan and secure agreement from the project owner/end user as to the scope, budget and schedule - Continuously monitor project progress in terms of the status of the plan and the budget, providing regular reports to the project owner and other stakeholders - Anticipate, plan for and identify deviations from the project plan and keep all stakeholders informed - Identify, log, analyze and manage potential and actual issues and risks, taking corrective action by dealing with the day-to-day issues and reviewing how more serious risks may impact the project s budget, completion date and quality. Where approved by the project owner, revise the timeline or resource requirements for the project. - Work closely with Qatargas IT PMO Team and contribute to the governance and monitoring of IT Portfolio and providing feedback and suggestions to IT PMO - Supports and develops team members by providing advice, coaching and educational opportunities.</p><p><strong>Desired Candidate Profile</strong></p><h2>Educational Qualification:</h2><p>Bachelor s degree in Engineering / Computer Science or related fields</p><h2>Required Professional Qualifications/Skills:</h2><p>Bachelor s degree in Engineering / Computer Science with at least seven years post degree experience in the related field and industry<br>5 years experience as IT Project Manager in a similar organization with at least 2 completed end to end projects of value US$ 500K or above<br>Knowledge and experience in all PMI knowledge areas (PMBOK) and gated project management methodology.<br>PMP certification is a plus.<br>Ability to work positively with the project stakeholders'</p>
<h2 class="h5">Job description</h2>
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Job Purpose Summary: <br> <p><span>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder & Financial:</span></strong></p><br><ul><li><p><span>Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. </span></p><br></li><li><p><span>Implements KPI’s and best practices for VP IT Project Management </span></p><br></li><li><p><span>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </span></p><br></li><li><p><span>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. </span></p><br></li><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. </span></p><br></li></ul><p><strong><span>B. Customer (Internal & External):</span></strong></p><br><ul><li><p><span>Maintain relations with the project recipient for progress reporting and project evaluation. </span></p><br></li><li><p><span>Develop full scale project plans and associated communications documents </span></p><br></li><li><p><span>Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders </span></p><br></li><li><p><span>To assist customers in all their queries on Bank’s product and seek solution to their requests. </span></p><br></li><li><p><span>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </span></p><br></li><li><p><span>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </span></p><br></li><li><p><span>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</span></p><br></li></ul><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><ul><li><p><span>Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. </span></p><br></li><li><p><span>Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. </span></p><br></li><li><p><span>Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. </span></p><br></li><li><p><span>Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. </span></p><br></li><li><p><span>Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel </span></p><br></li><li><p><span>Effectively follow the Project Management Methodology while managing the projects </span></p><br></li><li><p><span>Assist in creating project management methodologies for the implementation of all IT related projects within the Group. </span></p><br></li><li><p><span>Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. </span></p><br></li><li><p><span>Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. </span></p><br></li><li><p><span>Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. </span></p><br></li><li><p><span>Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. </span></p><br></li><li><p><span>Ensure that quality management is implemented in all IT processes. </span></p><br></li><li><p><span>Conduct project risk analysis and maintain project risk profile.</span></p><br></li><li><p><span>Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost.</span></p><br></li><li><p><span>Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted.</span></p><br></li><li><p><span>Review and provide feedback on the performance of the project team and make recommendations as necessary. </span></p><br><p><span>Continuous Improvement: </span></p><br></li><li><p><span>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</span></p><br></li><li><p><span>Identify and encourage people to adopt practices better than the industry standard. </span></p><br></li><li><p><span>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</span></p><br></li><li><p><span>Encourage, solicit and reward innovative ideas even in day-to-day issues.</span></p><br></li></ul><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><ul><li><p><span>Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction.</span></p><br></li><li><p><span>Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. </span></p><br></li><li><p><span>Identify areas for professional development of self and act to enhance professional development.</span></p><br></li><li><p><span>Proactively identify areas for professional development of self and undertake development activities</span></p><br></li><li><p><span>Seek out opportunities to remain current with all developments in professional field.</span></p><br></li><li><p><span>Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</span></p><br></li><li><p><span>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members</span></p><br></li><li><p><span>Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. </span></p><br></li></ul> <br> <br><br> Education/Experience Requirements: <br> <ul><li><p><span>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred</span></p><br></li><li><p><span>At least 12 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Training courses and certification in systems technology, management and banking.</span></p><br></li><li><p><span>Professional certifications such as PMI and prince II. </span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p>The <b>Team Lead – IT Helpdesk / On-Site Support</b> will be responsible for supervising day-to-day IT support operations and ensuring timely resolution of user incidents and service requests. The role involves managing helpdesk and on-site support teams, monitoring ticket queues, handling escalations, maintaining shift coverage, and ensuring compliance with SLAs, ITIL processes, and service quality standards.<br></p><br><p>The Team Lead will also support staff training, performance monitoring, reporting, knowledge-base updates, and coordination with the Service Delivery Manager to maintain smooth and effective IT support operations.<br></p><br><br><span>Requirements</span><ul><li>Bachelor’s Degree in Information Technology, Computer Science, or a related field.<br></li><li>Minimum <b>5–7 years</b> of experience in IT Helpdesk, Service Desk, Desktop Support, or IT Support operations.<br></li><li>At least <b>1–2 years of experience</b> in a team lead or supervisory role.<br></li><li>Proven experience managing IT support teams, shift schedules, ticket queues, and technical escalations.<br></li><li>Strong knowledge of incident management, service request management, escalation procedures, and SLA monitoring.<br></li><li>Hands-on experience with ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br></li><li>Good knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, and desktop troubleshooting.<br></li><li><b>ITIL certification is mandatory</b>.<br></li><li>Strong leadership, problem-solving, reporting, and customer-service skills.<br></li><li>Fluent in <b>Arabic and English</b>, both written and spoken.<br></li><li>Willingness to work in a rotational shift environment, including weekends and public holidays.<br></li></ul><br><br><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced IT Manager / Digital Transformation Manager to join a leading organisation based in Doha, Qatar. This is an exciting opportunity for a technology leader to shape and execute the company s IT strategy, drive digital transformation, and oversee enterprise-wide technology operations. The successful candidate will have a strong background in enterprise IT, infrastructure, cybersecurity, digital transformation, and team leadership. Key Responsibilities Provide strategic technology leadership and align IT initiatives with business objectives. Lead and manage the organization s IT infrastructure and operations, ensuring high availability, performance, and security. Develop and implement cybersecurity strategies, policies, and best practices to protect business systems and data. Manage enterprise applications, including ERP, Microsoft 365, cloud platforms, and other business-critical systems. Drive digital transformation initiatives and identify opportunities to improve business processes through technology. Lead the adoption of construction technology, AI, and automation solutions to improve operational efficiency and project delivery. Manage IT vendors, technology partners, software licensing, and service providers. Ensure IT governance, compliance, business continuity, disaster recovery, and risk management frameworks are maintained. Prepare and manage IT budgets, technology roadmaps, and investment plans. Lead, mentor, and develop the internal IT team while fostering a culture of innovation and continuous improvement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, or a related discipline. Minimum 10 years of progressive IT experience, including at least 5 years in a leadership or management role. Proven experience leading enterprise IT infrastructure, cloud technologies, networking, cybersecurity, and IT operations. Demonstrated success in delivering digital transformation initiatives and technology modernization projects. Experience managing enterprise applications, ERP systems, Microsoft technologies, and cloud environments. Strong leadership, communication, stakeholder management, and project management skills. Experience working for a large multinational organisation or within the construction, engineering, infrastructure, or industrial sectors is highly desirable. Arabic language skills are preferred.</p><p></p></section>
<p>Head of IT & Digital Transformation Manager
Working with Industry Leaders in an innovative & forward thinking business. Are you a tech leader wanting to take control of multiple businesses working with driven and passionate leaders / owners. You will implement real change and oversee the department and strategy.
International business operating globally but HQ in Qatar - Doha
Group owns 50 + Businesses across Multiple Sectors
You
Must be open to International Travel
Role is based from the Head office in Doha , you will be working with the owners operating a 5 Day working Week
The Role
Technology Leadership
Infrastructure & Operations
Cybersecurity
Enterprise applications
Construction technology - BIM , Project Controls
Artificial Intelligence and Automation
Vendor management
Governance & compliance
Leadership for IT team - develop & mentor
Reporting directly to the Executive Director, you will take ownership of the Group's technology strategy, ensuring that IT becomes a true commercial enabler across every one of the business units.
You'll lead the modernization of infrastructure, strengthen cybersecurity, introduce AI-driven business solutions and oversee the implementation of innovative technologies that improve operational performance and decision-making.</p><p>What's on Offer
Up to QAR 65,000 per month for the PERFECT candidate
Medical & Life cover
Annual flights to home country
Lucrative Bonus Scheme
International travel
Opportunity to shape the technology strategy of a diverse international group
Long-term career progression & growth
Qualifications & Personal Skills
Bachelor's degree in Computer Science, Information Technology, Information Systems ideally from a European or US university
Fluent English & Arabic
Minimum 5 years in a leadership position for a Major Technology Business
Strong knowledge of cloud technologies (Azure preferred)
Experience with Microsoft 365 administration
Strong networking and infrastructure knowledge
Experience with cybersecurity best practices
Familiarity with ERP implementation and administration
Strong communication skills - can relay the message in the right manner
Technology Skills
Excellent project management and communication skills.
Preferred Experience
Construction or engineering industry experience.
BIM and construction technology
AI implementation in enterprise environments.
ISO 27001 familiarity.
Microsoft Azure certifications
Cisco certifications
VMware or Hyper-V
Power BI
Microsoft Power Platform
SharePoint Online
Procore, Autodesk Construction Cloud, Oracle Primavera P6, or similar
construction platforms</p>
<p>Head of IT & Digital Transformation Manager
Working with Industry Leaders in an innovative & forward thinking business. Are you a tech leader wanting to take control of multiple businesses working with driven and passionate leaders / owners. You will implement real change and oversee the department and strategy.
International business operating globally but HQ in Qatar - Doha
Group owns 50 + Businesses across Multiple Sectors
You
Must be open to International Travel
Role is based from the Head office in Doha , you will be working with the owners operating a 5 Day working Week
The Role
Technology Leadership
Infrastructure & Operations
Cybersecurity
Enterprise applications
Construction technology - BIM , Project Controls
Artificial Intelligence and Automation
Vendor management
Governance & compliance
Leadership for IT team - develop & mentor
Reporting directly to the Executive Director, you will take ownership of the Group's technology strategy, ensuring that IT becomes a true commercial enabler across every one of the business units.
You'll lead the modernization of infrastructure, strengthen cybersecurity, introduce AI-driven business solutions and oversee the implementation of innovative technologies that improve operational performance and decision-making.</p><p>What's on Offer
Up to QAR 65,000 per month for the PERFECT candidate
Medical & Life cover
Annual flights to home country
Lucrative Bonus Scheme
International travel
Opportunity to shape the technology strategy of a diverse international group
Long-term career progression & growth
Qualifications & Personal Skills
Bachelor's degree in Computer Science, Information Technology, Information Systems ideally from a European or US university
Fluent English & Arabic
Minimum 5 years in a leadership position for a Major Technology Business
Strong knowledge of cloud technologies (Azure preferred)
Experience with Microsoft 365 administration
Strong networking and infrastructure knowledge
Experience with cybersecurity best practices
Familiarity with ERP implementation and administration
Strong communication skills - can relay the message in the right manner
Technology Skills
Excellent project management and communication skills.
Preferred Experience
Construction or engineering industry experience.
BIM and construction technology
AI implementation in enterprise environments.
ISO 27001 familiarity.
Microsoft Azure certifications
Cisco certifications
VMware or Hyper-V
Power BI
Microsoft Power Platform
SharePoint Online
Procore, Autodesk Construction Cloud, Oracle Primavera P6, or similar
construction platforms</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>TFSBS is a leading IT service provider in Qatar, providing cutting-edge solutions and services to their customers that span a variety of areas. We have the resources, expertise and experience to deliver quality results within a timely manner. Additionally, we are committed to making sure that we meet our customer s needs while staying focused on industry trends. Headquarters , Doha, Qatar</p></div></section>