وظائف مطور قواعد بيانات - الدوحة قطر
٦٩٤ وظائف شاغرة
Who You'll Work With<br><br>You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.<br><br>In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.<br><br>When you join us, you will have:<br><br>Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.<br><br>Your Impact<br><br>You will proactively shape creative communications strategies to showcase McKinsey’s knowledge and assets, maintain the firm’s reputation, and bring campaigns to life in the MEO.<br><br>You will lead the planning and execution of flagship events, roundtables, and partner dinners, while also managing sponsorship negotiations and speaking opportunities. Your work involves supporting practice-specific events in collaboration with client activation teams, overseeing event vendors as needed, and driving post-event amplification in partnership with the Digital Lead. Additionally, you will ensure firm themes are seamlessly integrated into the overall branding and narrative for a cohesive and impactful event strategy.<br><br>In terms of creating effective communications: you’ll drive high-quality writing and editing by leading/enabling teams to develop clear, structured and engaging written communications that rigorously follow conventions of written English (and local languages when relevant). Along with cell leaders, you will manage the firm’s reputational risk by mapping strengths/weaknesses and handling opportunities/threats. You’ll anticipate, identify and respond to reputation risk issues to protect and enhance McKinsey's reputation by reviewing materials and proactively shaping narratives.<br><br>You’ll conduct strategic assessments to support execution and prioritization of communication campaigns and events (e.g., competitor insights, event speaker research), collating insights into actionable formats for leadership and ensuring alignment with project briefs when applicable. You’ll establish high-quality and consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels in support of relevant brand pivots, ensuring resonance with target audiences and alignment with strategic objectives.<br><br>In terms of project management and creation: you’ll define and direct appropriate strategic communications objectives and strategies to achieve them; help radiate priorities and important topics across existing channels, and ensure appropriate positioning with key stakeholders. You’ll manage development and dissemination of external and/or internal websites and publications. You’ll develop and execute reputation-building programs through a mix of publishing activities (e.g., monitoring of media relations and public relations, targeted knowledge dissemination). You’ll identify, secure and manage appropriate partnerships with internal or external stakeholders and build network of key editors, journalists, policymakers, senior executives, and academics and work with partners to strengthen relationships with these audiences.<br><br>You’ll also advise and counsel partners in developing networking programs to strengthen relationships with clients, potential clients and media. You’ll manage communications team, including hiring, developing, coaching, and evaluating team members, as applicable. You’ll develop strategy and corresponding metrics to measure impact and implement related data collection/reporting mechanisms, applying analysis to optimize decision-making and outreach strategies across the marketing funnel following firm unified measurement guidelines and frameworks. You will foster an agile team environment, encouraging iterative work processes, delivering work-in-progress frequently, and collaborating in quick, iterative rounds.<br><br>Furthermore, you’ll coach and support immediate team and junior colleagues, as applicable and enable a collaborative and inclusive environment for the team while empowering individuals to be innovative and performance-driven. You’ll manage contact databases to maximize dissemination and engagement. You will actively gather audience insight to be shared with authors and stakeholders, adjusting outreach strategies to optimize engagement across the marketing funnel. You’ll role model Marketing Mindsets behaviors, ensuring the team receives adequate training, actively uses MM tools and terminology, and applies them to drive impactful outcomes.<br><br>You will join a group of communications professionals within the firm’s Reach and Engagement function. These colleagues help ensure that appropriate insights reach designated audiences, delivering tailored and impactful messaging to build awareness and engagement with McKinsey’s distinctive knowledge on a variety of topics. They shape the way the firm connects with people—from clients to employees to alumni—strengthening institutional relationships, connections and affiliations.<br><br>Through partnership with senior leaders and stakeholders across communications initiatives, you will serve as a leader to your team and will drive the development and execution of best-in-class global communications programs, events, and publications that will enable client activation and funnel building across all channels. By leveraging strategic project briefs, data-driven insights, and a deep understanding of audience needs, you will ensure communications efforts are aligned with the firm’s priorities and deliver measurable impact. You will proactively shape creative communications content and tactics to showcase McKinsey’s capabilities, knowledge, and assets. Additionally, you will maintain McKinsey’s reputation, punctuate its expertise, and bring campaigns to life in relevant ways across channels, platforms, and stakeholders.<br><br>You will be based in Doha, Qatar as part of the MEO Communications team.<br><br>Your Qualifications and Skills<br><br>Bachelor’s degree or equivalent education or work experience required+8 years of experience in a business communications-related field, a benefit if in a professional services environment, corporate communications role, government, or communications agency background Experience developing complex integrated communications programs Experience creating and maintaining accurate budgets, schedules and timelines for project Broad skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, executive communications, events Excellent at reconciling conflicting priorities and coordinating different efforts within a fast-paced, influence-driven, fluid, ambiguous and agile operating environment Exceptional ability to develop an internal network and exhibit presence, credibility and confidence in advising partners and senior colleagues Outstanding organizational and project management skills; ability to execute with speed, high level of accuracy and efficiency, attention to detail, and follow-through Excellent instinct for reputational risks and exercise outstanding judgement; ability to counsel internal stakeholders and help them achieve their objectives while also mitigating risks Ability to provide excellent leadership for junior colleagues, fostering psychological safety, inclusion, and a collaborative environment while encouraging innovation and performance Outstanding communication skills (e.g., writing, editing, storytelling) across formats (e.g., written, verbal/presentation, digital-ready content) with an ability to craft messaging that resonates with audiences at different stages of the funnel and aligns with strategic objectives Fluent level languages skills in verbal and written English are required
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team?<br><br>Our engineering team is at the intersection of Data Engineering, Business Analytics, ML Engineering, and Backend Engineering. We focus on software engineering related to processing big data, helping the Data Science team and Performance Marketing team launch experiments by providing our users with ML/data pipelines/platforms/tools to enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, quality, accuracy, speed, and efficiency of our existing Data and ML processes Able to analyze data to help us make better decisions Design/build/test tools, libraries, pipelines, and platforms to help Data Science and Business team to launch experiments in Production Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis / ML tasks We believe in end-to-end ownership; this role will involve taking and building systems that enable us to launch experiments in production at a rapid pace<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science/information systems/engineering/related field 6+ years of experience in software engineering with at least 4+ years in data/ml engineering Expert in designing/writing/maintaining data pipelines and systems while ensuring data quality Expert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns/best practices, functional programming and object-oriented programming. Be comfortable navigating the following technology stack: Python3, Scala Spark, Hadoop, SQL, S3 etc. Familiar with general Machine Learning concepts and common models - ie, regularization, Tree Models, etc Familiar with statistical analysis concepts - ie, p-value, z-score, etc Analytical problem-solving capabilities & experience. A strong data-driven engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and technologies Experience with Scala/Scala Spark development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
???? Welcome to Your Next Adventure!<br><br>We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Leadership & Architecture<br><br>Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis.<br><br>Conversational AI & Chatbot Development<br><br>Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets.<br><br>Agentic AI Pipelines<br><br>Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions.<br><br>AWS Infrastructure & MLOps<br><br>Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems.<br><br>R&D & Innovation<br><br>Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use.<br><br>????♂️ The Magic You Bring<br><br>Education<br><br>Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field.<br><br>Experience<br><br>5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders.<br><br>LLMs & Generative AI (Core)<br><br>Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety.<br><br>AWS Services (Core)<br><br>Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures.<br><br>Backend & Engineering<br><br>Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices.<br><br>✨ Bonus Points If You Have<br><br>Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Leadership & Architecture<br><br>Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis.<br><br>Conversational AI & Chatbot Development<br><br>Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets.<br><br>Agentic AI Pipelines<br><br>Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions.<br><br>AWS Infrastructure & MLOps<br><br>Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems.<br><br>R&D & Innovation<br><br>Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use.<br><br>????♂️ The Magic You Bring<br><br>Education<br><br>Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field.<br><br>Experience<br><br>5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders.<br><br>LLMs & Generative AI (Core)<br><br>Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety.<br><br>AWS Services (Core)<br><br>Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures.<br><br>Backend & Engineering<br><br>Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices.<br><br>✨ Bonus Points If You Have<br><br>Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Leadership & Architecture<br><br>Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis.<br><br>Conversational AI & Chatbot Development<br><br>Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets.<br><br>Agentic AI Pipelines<br><br>Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions.<br><br>AWS Infrastructure & MLOps<br><br>Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems.<br><br>R&D & Innovation<br><br>Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use.<br><br>????♂️ The Magic You Bring<br><br>Education<br><br>Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field.<br><br>Experience<br><br>5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders.<br><br>LLMs & Generative AI (Core)<br><br>Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety.<br><br>AWS Services (Core)<br><br>Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures.<br><br>Backend & Engineering<br><br>Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices.<br><br>✨ Bonus Points If You Have<br><br>Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.<br><br>The Opportunity:<br><br>As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, Dev Ops and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.<br><br>You are comfortable switching between engineering work (pipelines, data models, internal services, tooling, optimization) and analytics work (business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the Staff level, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.<br><br>What You’ll Do:<br><br>Data Engineering<br><br>Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs. Develop and optimize data models (e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation. Ensure data quality, reliability, and observability:Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics. Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics. Improve performance and cost efficiency of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events). Collaborate with data platform and engineering teams to standardize tooling and best practices (e.g., version control, CI/CD for data and services, code review, documentation, runbooks).<br><br>Data Tools & Product Development<br><br>Design and build data tools and internal products for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views). Use languages such as Python, Java, Golang, or Java Script/Type Script to implement APIs, data services, and lightweight UIs that expose data in a usable way to agents, managers, and operations teams. Work closely with CEG product managers and operations to translate operational pain points into concrete data tools, from problem framing to delivery and iteration. Apply solid software engineering practices—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend. At Staff level, define and drive the roadmap for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.<br><br>Data Analytics & Business Impact<br><br>Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches. Build and maintain dashboards and reports (e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data. Perform deep‑dive analysis to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations. Define and maintain metrics and KPIs (e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools. Communicate findings in simple, business‑friendly language, including clear implications and recommended next steps.<br><br>Stakeholder & Team Collaboration <br><br>Act as a trusted data partner for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership). Work with other data engineers, analysts, and scientists to align on data standards, reusable components, and shared datasets for CEG. Mentor junior and mid‑level team members on data engineering, analytics, and software engineering best practices. Contribute to continuous improvement of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews). At Staff level, influence cross‑team architecture and ways of working, making sure CEG’s data ecosystem scales with business growth.<br>Required Qualifications:<br><br>8+ years working as a Data Engineer, Analytics Engineer, or Data Analyst in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact). Strong SQL skills (complex joins, window functions, aggregation, query optimization). Experience with at least one major data warehouse / big data technology (e.g., Big Query, Snowflake, Redshift, Hive, Spark, Vertica, Star Rocks, or similar). Solid experience with ETL/ELT tools or orchestration frameworks (e.g., Airflow, dbt, internal frameworks). Proficiency in at least one programming language for data and services (e.g., Python, Java, Golang, Kotlin, or Java Script/Type Script). Experience building production‑grade data pipelines and/or data services with attention to quality, monitoring, and maintainability. Experience with BI / visualization tools (e.g., Tableau, Power BI, Superset, Metabase, Looker). Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights. Ability to communicate complex topics in simple, concise language to non‑technical stakeholders.<br><br>Preferred Qualifications:<br><br>Experience with event‑driven data (logs, clickstream, customer journey, contact flows, tracking data). Knowledge of data modeling techniques (e.g., dimensional modeling, Kimball, data vault, star/snowflake schema). Experience with A/B testing, experimentation platforms, or causal analysis. Familiarity with ML pipelines or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations). Experience in online consumer products, travel, e‑commerce, or marketplaces. Hands‑on frontend or backend development experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams. Prior experience in a Staff or Tech‑Lead role, driving technical direction and mentoring multiple engineers/analysts.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
The<br><br>Examinations and Assessment Lead has overall responsibility for the management<br><br>and operation of the Examinations and Assessment team. The role is accountable<br><br>for the effective planning, delivery, monitoring and review of all examinations<br><br>and assessment activities within the Technical Institute.<br><br>The role<br><br>provides assurance to the Technical Institute Contract & Assurance Manager<br><br>and the Head of the Technical Institute that examinations and assessment are<br><br>being delivered in accordance with a defined, compliant and consistently<br><br>applied assessment strategy covering all training programmes.<br><br>The<br><br>Examinations and Assessment Lead is responsible for management of student data,<br><br>the ongoing review of examinations and assessment operations, the systematic<br><br>collection and analysis of performance data, and the identification of risks,<br><br>trends and improvement actions that impact learner outcomes.<br><br>The role<br><br>ensures that all required assessment policies, procedures and controls are<br><br>implemented and adhered to in accordance with the contractual requirements and<br><br>those of external awarding and regulatory bodies, (e.g. City & Guilds and<br><br>the Ministry of Education and Higher Education).<br><br>Internal<br><br>audits, assessment analysis, moderation outcomes and course performance reports<br><br>will inform decision-making and recommendations. The role works closely with<br><br>the Chief Instructors (Academic and Engineering) to ensure clarity of roles,<br><br>compliance with assessment requirements, and effective communication across<br><br>stakeholders.<br><br>The Examinations and<br><br>Assessment Lead supports continuous improvement activities, contributing to<br><br>corrective actions, preventative measures and the development of customer<br><br>satisfaction and quality performance metrics.<br><br>Core Duties<br><br>Lead and manage the Examinations and Assessment team in accordance with the organisation’s policies and procedures applicable to people and talent management, and personal health, safety and wellbeing. Own and maintain the Technical Institute Assessment Strategy across all elements of Technical Institute training. Provide Chief Instructors with a forward assessment calendar, including scheduled assessments, re-sit opportunities, and complaints and appeals procedures, in advance of each phase of training. Forecast and plan resource requirements to support the delivery of the assessment calendar and assessment strategy. Identify assessment-related training needs and implement appropriate training and standardisation activities for staff involved in invigilation, marking, checking, or assessment delivery. Capture and maintain sufficient assessment data to enable analysis of factors affecting student performance, including environment, materials, instructors, and assessments. Ensure all examinations and assessment policies, processes, and procedures are regularly reviewed, controlled, and available for centre approval and accreditation activities. Ensure examinations and assessments are applied consistently and uniformly across the Technical Institute against a clearly defined and commonly understood assessment framework. Plan and oversee the delivery of examinations, including reasonable adjustments and arrangements for students where deemed appropriate/necessary. Produce and provide pass lists and student class lists to the Contract & Assurance Manager following placement testing and aptitude testing conducted as part of student selection and enrolment activities. Support the Qatar Armed Forces and the Technical Institute Management Team in responding to student enquiries, providing accurate information and advice, and following up on assessment-related issues or concerns. Be responsible for the preparation of examinations and assessments, including room set up, attendance register, provision of seating plans and stationery as well as ensuring there is sufficient invigilation support arranged.<br><br>Requirements<br><br>Competencies:<br><br>Knowledge Considered Essential Includes<br><br>Degree-level qualification in Education (or closely related field). Demonstrable knowledge of examination and assessment principles, including formative and summative assessment at secondary or tertiary level. Understanding of the functions of assessment (diagnostic, formative, summative, certification) and working knowledge of qualitative and quantitative research methods as they relate to assessment and evaluation. Working knowledge of curriculum delivery and evaluation in an educational setting.<br><br>Skills Considered Essential Includes<br><br>Strong organisational, planning and problem-solving skills, with a proven ability to work to tight deadlines and manage multiple priorities. Ability to initiate, develop and maintain effective procedures, policies and documentation for exams and assessments. Ability to contribute to the planning and delivery of educational programmes and to present confidently at senior-level meetings. Highly developed English verbal and written communication skills, including clear report writing, drafting formal correspondence, and handling confidential or sensitive issues appropriately. Demonstrated interpersonal and stakeholder management skills, with the ability to liaise and communicate effectively with academic staff, military staff, students and external partners. High level of computer literacy, including experience with Training Management Systems, Microsoft Office, databases and statistical/analytical applications.<br><br>Experience Considered Essential Includes<br><br>Experience working in a management or leadership position within an educational context (e.g. exams office, programme management, academic coordination). Demonstrable experience in managing examinations and assessments, including scheduling, invigilation, integrity/security, marking, moderation and results processing. Experience of training, assessment or programme delivery with international students, preferably within the Middle East or similar intercultural environment.<br><br>Knowledge Considered Desirable Includes<br><br>Understanding of Military Trade Training contexts and the specific demands of technical/vocational training for military personnel. Knowledge of BAE Systems’ Approach to Training (BSAT) and/or Defence Systems Approach to Training (DSAT) models. Knowledge of standardised English assessments (e.g. IELTS, TOEFL, or military language proficiency standards) and their alignment to CEFR or similar frameworks. Understanding of vocational/technical qualification frameworks (e.g. BTEC, City & Guilds, national TVET frameworks, apprenticeship standards). Awareness of relevant accreditation and quality assurance frameworks (e.g. national qualification authorities, international QA bodies). Intercultural competence, particularly in Middle Eastern contexts; basic Arabic language ability could be advantageous.<br><br>Skills Considered Desirable Includes<br><br>Training Assessment Quality Assurance (TAQA) qualification or equivalent assessor/internal verifier qualification. Ability to contribute to or lead internal quality assurance processes such as standardisation, moderation and internal audit of assessment practice. Ability to design and deliver assessment-related training (e.g. for markers, invigilators, assessors and internal verifiers). Skills in using e-assessment or LMS platforms (e.g. Moodle, Blackboard, online testing tools). Strong data analysis and reporting skills for monitoring student performance and informing decision-making at programme and institutional level. Ability to work effectively within a hierarchical, disciplined environment and adapt communication style accordingly. Change management skills, including experience leading or supporting assessment or curriculum reform projects.<br><br>Experience Considered Desirable Includes<br><br>Experience in training design using BSAT/DSAT or equivalent defence/competency-based training models. Evidence of continuous professional development (CPD) in assessment, quality assurance, educational leadership or related areas. Experience in exam security and malpractice investigation in high-stakes environments. Experience liaising with external awarding bodies, accreditation agencies or industry partners. Prior work experience in a Middle Eastern or similar cultural/military training environment.<br><br>Behaviours<br><br>Within the QTI<br><br>both what you do and how you do it are of equal significance.<br><br>Below are the core behavours applicable to BSL Employees. For more information<br><br>on these, or the BAE Systems 8 Behaviours please contact your BSL HR Advisor or<br><br>BAE Systems Senior Management Team member.<br><br>Agility<br><br>Collaboration: Building relationships, conflict resolution, and creating an inclusive and respectful work environment. Balanced Decision-Making: Making informed decisions efficiently, often in rapidly changing situations, by leveraging available information. Flexibility: Being willing to adjust plans, strategies, or approaches as needed to meet evolving circumstances or new opportunities. Innovation: Encouraging creative thinking and embracing new ideas to drive progress and stay ahead in dynamic environments. Proactive Approach: Anticipating changes and taking proactive steps to prepare for and address potential challenges or shifts in the market.<br><br>Decency<br><br>Respect: Treating everyone with dignity, regardless of differences in opinions, backgrounds, or roles. Empathy:<br><br>Showing Understanding And Compassion Towards Others’ Feelings, Perspectives,<br><br>and challenges.<br><br>Integrity: Upholding honesty and ethical principles in all actions, maintaining consistency between words and deeds. Inclusivity: Creating an environment that embraces diversity and values the contributions of all individuals. Fairness: Ensuring equitable treatment and opportunities for everyone, devoid of bias or discrimination.<br><br>Trust<br><br>Reliability: Consistently delivering on promises and commitments, fostering confidence in one’s dependability. Transparency: Communicating openly and honestly, sharing information openly and ethically within the organisation. Accountability: Taking responsibility for actions, decisions, and their outcomes, whether positive or negative. Consistency: Aligning actions and words over time, building a track record that establishes credibility and reliability. Building Relationships: Investing time and effort into developing strong, respectful connections with colleagues, clients, and stakeholders, nurturing long-term partnerships based on trust<br><br>Knowledge<br><br>Curiosity: Encouraging a thirst for learning and exploration, asking questions, and seeking deeper understanding. Sharing Insights: Actively sharing information, expertise, and experiences with colleagues to foster collective learning. Continuous Learning: Embracing ongoing education, whether through formal training, self-study, or experiential learning opportunities. Critical Thinking: Evaluating information objectively, analysing data, and making informed decisions based on evidence and expertise. Adaptability: Being open to new ideas, methods, and technologies, and adapting to changing circumstances by applying newfound knowledge.<br><br>Promoting and Achieving Safety and Security<br><br>Standards<br><br>Responsibility: Take responsibility to ensure that Safety and Security are seen as imperatives. Commitment: Demonstrate both in words and actions a personal commitment to safety and inspire the same level of commitment in others. Support: Support and be involved in Safety and Security thinking and action plan implementation.<br><br>Developing Others<br><br>Enable people to develop their skills and abilities to achieve high performance. Empower, delegate, and encourage a learning culture. Provide support and constructive feedback for performance improvement. Provide others with opportunities for exposure, future growth, and career development.
معلومات إضافية<br><br>رقم الوظيفة 26106934<br><br>فئة الوظيفة الأطعمة والمشروبات والطبخ<br><br>الموقعSalwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>الجدول الدوام كامل<br><br>هل المقيم بعيد؟ N<br><br>نوع الوظيفة إدارة<br><br>职位概述<br><br>مسؤول عن النجاح العام لتشغيل المطبخ اليومي. من خلال تنفيذ المهام بأنفسهم وعرض مهارات الطهي، مع قيادة الموظفين وإدارة جميع الوظائف المرتبطة بالتموين. السعي المستمر لرفع رضا العملاء والموظفين، مع تعظيم الأداء المالي في جميع مجالات المسؤولية. الإشراف على جميع مناطق المطبخ لضمان تقديم منتجات عالية الجودة باستمرار. مسؤول عن إرشاد وتوجيه الموظفين، بما في ذلك المرؤوسين المباشرين. يجب التأكد من تلبية المعايير الصحية ومعايير الغذاء. مجالات المسؤولية تشمل الإشراف على جميع مناطق التحضير (مثل الولائم، خدمات الغرف، المطاعم، الحانات/اللوبي والوجبات للموظفين) وكل المناطق الملحقة (مثل غرفة الغسيل ومخازن الشراء).<br><br>مخطط سير المتقدم<br><br>المتطلبات التعليمية والخبرة<br><br>شهادة الثانوية أو ما يعادلها (GED)؛ 6 سنوات خبرة في المطبخ، الطعام أو تخصصات ذات صلة.<br><br>أو<br><br>درجة تقنيّة في الطبخ، إدارة الفنادق والمطاعم من جامعة معتمدة؛ 4 سنوات خبرة في المطبخ، الطعام أو تخصصات ذات صلة.<br><br>النشاطات الأساسية<br><br>قيادة عمليات مطبخ فندق<br><br>قيادة فريق إدارة المطبخ. توفير التوجيه لجميع العمليات اليومية. فهم وظيفي كامل للموظفين لأداء المهام عند غياب الموظفين أو تعيين بدلاء مناسبين. توفير الإرشاد والتعليم للمرؤوسين، بما في ذلك تحديد معايير الأداء ومراقبة الأداء. استخدام مهارات العلاقات الدولية والتواصل لقيادة الآخرين والتأثير عليهم وتشجيعهم؛ تعزيز قرارات مالية/أعمال سليمة؛ التصرف بنزاهة وأمانة؛ القدوة في العمل. تشجيع وبناء الثقة المتبادلة والاحترام والتعاون بين أعضاء الفريق. وضع مثال يبين السلوك المناسب. ضمان تنفيذ سياسات الفندق بشكل عادل ومتسق. مراجعة هيكلة القوى العاملة لضمان تلبية خدمات النزلاء واحتياجات التشغيل والأهداف المالية. بناء والحفاظ على علاقة تعاون مفتوحة مع الموظفين والتأكد من أن يفعلوا ذلك داخل الفريق أيضاً. طلب ملاحظات الموظفين، تبني سياسة الباب المفتوح، ومراجعة نتائج رضا الموظفين لتحديد ومعالجة مخاوفهم. الإشراف وتنسيق أنشطة طهاة التحضير والعمال. تعليم الموظفين مهارات وتقنيات جديدة في الطهي والمعدات.<br><br>تحديد والحفاظ على أهداف وظيفة الطهي وفعالياته<br><br>إنشاء وتنفيذ مبادئ وإجراءات التوجيه للمشتريات ومناطق الاستلام. تحديد أهداف: أهداف الأداء، وميزانية، وأهداف الفريق. إيصال أهمية إجراءات السلامة وتفاصيل القواعد والالتزام بها لضمان فهم السلامة من قبل الموظفين، ومراقبة العمليات والإجراءات المتعلقة بالسلامة. إدارة التكاليف القابلة للسيطرة من القسم، بما في ذلك تكلفة الطعام واللوازم والزي والمعدات. المشاركة في عملية إعداد الميزانية للمسؤوليات. فهم وتطبيق معايير الأمان للعلامة التجارية.<br><br>ضمان الالتزام بمعايير الطهي والمسؤوليات<br><br>تقديم الإرشاد لتطوير الأطباق. مراقبة جودة المنتجات المطبوخة والطازجة لضمان المطابقة للمعايير. تحديد كيفية تقديم الأطباق وتزيينها. تقدير المنتجات عالية الجودة والعروض والنكهة. ضمان الالتزام بمعايير معالجة الأغذية والنظافة. اتباع طرق التعامل بالمواد الغذائية ودرجات الحرارة المناسبة. ضمان حصول الموظفين على الشهادات اللازمة لمعالجة الأغذية والنظافة. الحفاظ على معايير الشراء والاستلام والتخزين للمواد الغذائية. التحضير والطبخ بانتظام أو إعداد أنواع مختلفة من الأطعمة للضيوف أو المناسبات الخاصة.<br><br>ضمان خدمة عملاء استثنائية<br><br>أداء ودعم سلوكيات الخدمة التي تتجاوز التوقعات لتحقيق رضا العملاء واحتفاظ الضيوف. فهم احتياجات الضيوف من خلال التواصل والمساعدة وتقديم التوجيه والتغذية الراجعة والتوجيه الشخصي عند الحاجة لتحسين جودة الخدمة. إدارة العمليات اليومية لضمان الجودة والمعايير وتلبية توقعات العملاء يومياً. إظهار قيادة في مجال استقبال النزلاء وروح خدمة عملاء مميزة وبناء بيئة إيجابية لعلاقات العملاء. التفاعل مع الضيوف وجمع ملاحظاتهم حول جودة المنتج ومستوى الخدمة. الاستجابة لمشاكل وشكاوى الضيوف. السماح للموظفين بتقديم خدمة عملاء مميزة. وضع إرشادات للموظفين حول التوقعات والعوامل. التأكد من حصول الموظفين على تدريب مستمر لفهم توقعات الضيوف. مراجعة بطاقات التعليقات ونتائج رضا الضيوف وبيانات أخرى لتحديد مجالات التحسين.<br><br>إدارة وتنفيذ أنشطة الموارد البشرية<br><br>التعرف على احتياجات تطوير الآخرين وتوجيههم أو تقديم أشكال الدعم الأخرى لرفع معارفهم ومهاراتهم. ضمان معاملة عادلة ومنصفة للموظفين. تدريب موظفي المطبخ على مبادئ الطهي الرائعة وعرض الأطباق بشكل جميل. تنفيذ إجراءات تقييم الأداء للمرؤوسين المباشرين. المشاركة في تدريب معرفة الطعام وتشكيلة الوصفات مع فريق الولائم وقسم الضيافة. مراقبة سلوك الخدمة من قبل الموظفين وتقديم تغذية راجعة للفرد و/أو المدير. إدارة إجراءات الانضباط في نطاق المسؤولية. ضمان إكمال إجراءات ومستندات الانضباط ومتطلبات إجراءات العمليات القياسية (SOP و LSOP) ومساعدة في عملية تقييم الزملاء.<br><br>مسؤوليات أخرى<br><br>توفير المعلومات إلى فريق التنفيذ والمديرين والمشرفين والزملاء والمرؤوسين عبر الهاتف والكتابة وبالإلكترونية أو شخصياً. تحليل المعلومات والنتائج لتحديد الحل الأمثل وحل المشكلات.<br><br>تلتزم مجموعة Marriott International بأن تكون صاحب عمل يتيح فرص متكافئة للجميع، وت Welcome جميع طالبي العمل وتوفر لهم فرص عمل متكافئة. نعمل بلا كلل على خلق بيئة عمل تقدر وتثمن خلفيات الموظفين الفريدة. ثقافة ومواهب وخبرات موظفينا تمزج وتتكامل لتكون أقوى أصولنا. نحن نلتزم بعدم التمييز بناءً على أي سمات محمية. <br><br>تلتزم Westin Hotels بمساعدة الضيوف على استعادة وتيرة رحلتهم عند الحاجة، وتحسين صحتهم، ودعمهم ليظهروا دائمًا بأفضل حالاتهم. كعلامة فندقية تركّز على توازن الصحة البدنية والعقلية للضيوف، نحتاج فريق فندقي متحمس وم dedicated لدمج مفهوم العلامة التجارية في تجربة الضيافة، ونأمل أن يتبنى الموظفون الصحة والحياة الصحية داخل الفندق وخارجه. نرحب بكم بروح الحماس والتفاؤل واستكشاف الأفكار الجديدة. إذا كنتم تؤيدون وتروجون لأسلوب حياة صحي، ندعوكم للانضمام إلى ويستن والتعاون معنا للنهوض بالتطور. من هنا تبدأ رحلتك، تحقيق قيمتك الشخصية، pursuit أهداف الحياة، والانضمام إلى فريق دولي متميز، والتألق بإظهار نفسك.
???? Join Our Leadership Team – Gulf Helicopters Company<br>Director of Shared Services<br>Gulf Helicopters Company (GHC), a leading aviation services provider in the region, is seeking an experienced and strategic Director of Shared Services to lead and oversee the organization’s critical support functions including Human Resources, Information Technology, Training, Facility Management, and Corporate Strategy Planning.<br>This executive leadership role will be responsible for driving operational excellence, organizational effectiveness, workforce capability development, digital transformation, business continuity, and strategic alignment across all shared service functions.<br>Role Purpose: Lead the Shared Services function by defining and implementing integrated administrative, technical, and people-oriented service frameworks spanning Human Resources, Information Technology, Facility Management, Corporate Strategy Planning, and Training. The position ensures seamless internal operations, workforce development, infrastructure readiness, business continuity, and digital transformation initiatives that support GHC's strategic objectives.<br>Key Responsibilities: <br>Strategic Leadership & Corporate Governance• Develop and implement Shared Services strategies aligned with GHC's vision, mission, and corporate objectives.• Provide strategic advice and subject matter expertise to Executive Management on all Shared Services matters.• Establish departmental goals, KPIs, governance frameworks, and performance monitoring systems.• Lead organizational transformation and continuous improvement initiatives to enhance operational efficiency.<br>Human Resources & Talent Management• Oversee workforce planning, recruitment strategies, onboarding processes, and organizational development initiatives.• Drive performance management, employee engagement, succession planning, and talent development programs.• Ensure compliance with labor regulations, HR policies, and organizational development objectives.• Support nationalization initiatives, career development programs, and workforce capability enhancement.<br>Information Technology & Digital Transformation• Lead IT operations, infrastructure management, cybersecurity, and business applications.• Champion digital transformation initiatives and technology modernization programs.• Ensure system availability, information security, and effective business continuity planning.• Drive innovation through technology solutions that enhance operational efficiency and service delivery.<br>Facility Management• Ensure efficient management and maintenance of all company facilities and infrastructure.• Oversee facility readiness, regulatory compliance, vendor management, and support services.• Manage maintenance programs, asset preservation, and workplace safety initiatives.• Support operational resilience through effective facility planning and resource coordination. Training & Development• Govern technical and non-technical training functions to ensure compliance with regulatory requirements and industry best practices.• Oversee training records, audit readiness, certification requirements, and employee qualification tracking.• Support workforce development through structured learning and career progression programs. Corporate Strategy Planning• Lead strategic planning activities and organizational performance management.• Oversee Enterprise Risk Management (ERM) frameworks and business continuity initiatives.• Establish corporate KPIs, reporting standards, and data governance practices.• Drive strategic initiatives that support business growth, operational excellence, and organizational sustainability.<br>Compliance, Risk & Governance• Ensure compliance with applicable labor laws, regulatory requirements, QCAA standards, IT policies, facility regulations, and training requirements.• Lead risk management, audit readiness, and governance initiatives across Shared Services functions.• Promote a strong HSSEQ culture and ensure adherence to company policies and procedures. Financial & Budget Management• Develop and manage Shared Services budgets and financial plans.• Monitor financial performance and identify opportunities for cost optimization and operational efficiency.• Approve resource allocation, vendor contracts, and key service agreements. Performance Indicators• Achievement of Shared Services strategic objectives and KPIs.• Improved organizational efficiency and service delivery performance.• Successful implementation of digital transformation initiatives.• Workforce capability development and employee engagement improvements.• Effective risk management and regulatory compliance performance.• Budget optimization and cost-control achievements.• High stakeholder satisfaction across support service functions.<br>Qualifications, Experience & Skills<br>Minimum Qualifications• Bachelor's Degree in Business Administration, Management, Human Resources, Information Technology, Facilities Management, or a related discipline.• Master's Degree in Business Administration (MBA) or equivalent is preferred. Experience• Minimum 15 years of experience in corporate services, shared services, or management support functions.• Minimum 8 years of experience in senior leadership or executive-level positions.• Proven experience managing multiple support functions within a large and complex organization. Leadership & Technical Competencies• Strategic Planning & Organizational Alignment• Cross-Functional Leadership & Stakeholder Management• Service Delivery & Process Governance• Human Resources Strategy & Workforce Development• IT Service Management & Digital Transformation• Facilities Management & Vendor Governance• Learning & Development Program Management• Budgeting, Financial Planning & Cost Control• Change Management & Continuous Improvement• Enterprise Risk Management and Business Continuity Planning<br>It’s an Advantage If You Have• Aviation industry experience.• Experience in leading large-scale organizational transformation initiatives.• Knowledge of QCAA regulatory requirements and compliance frameworks.• Experience in Enterprise Risk Management (ERM) and corporate governance.• Professional certifications in HR, IT, Strategy, Project Management, Risk Management, or Executive Leadership.<br>???? Ready to Apply?<br>If you meet the qualifications and are interested in joining Gulf Helicopters Company as our Director of Shared Services, please submit your updated CV along with relevant supporting documents to:???? recruitment@gulfhelicopters.com<br>Only shortlisted candidates will be contacted.<br>Gulf Helicopters Company is an equal opportunity employer committed to excellence, innovation, and continuous improvement.
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>حول الدور مدير العلامة التجارية الأول لمحفظة الضيافة والمأكولات والمشروبات في QC+ يقود الاتجاه التسويقي الاستراتيجي والتشغيلي لجميع علامات QC+ للأطعمة والمشروبات، بما في ذلك على سبيل المثال لا الحصر Jiwan وIDAM وRaseef Regag وDesert Rose ومفاهيم أخرى قيد التطوير حاليًا. بصفته قائد المحفظة، يتحمل هذا الدور المسؤوليات التالية:</p><ul><li>تموضع العلامة التجارية ووضوح الرسالة عبر المحفظة</li><li>استراتيجية تسويق على مستوى المحفظة وعلى مستوى العلامة التجارية</li><li>التخطيط التسويقي السنوي والربع سنوي</li><li>المساءلة عن أداء الحملات</li><li>إدارة الوكالات للعلامات المدعومة من الوكالات</li><li>إدارة تقويم المحفظة على مستوى المحفظة</li><li>تطوير الشراكات</li><li>توافق الأطراف مع الطهاة والعمليات</li><li>الالتزام بالميزانية ضمن نطاق المحفظة</li></ul><p>يتولى الدور بشكل مباشر مدير التسويق ضمن المحفظة، مع توقع أن يتطور الفريق مع نضوج المحفظة ونموذج التشغيل.</p><p>المسؤوليات الأساسية</p><p>استراتيجية العلامة والمحفظة</p><ul><li>تحديد وتحسين موضع القيمة والتموضع لكل علامة تجارية من علامات الأطعمة والمشروبات باستمرار</li><li>تطوير استراتيجيات تسويق سنوية وربع سنوية متماشية مع أولويات الأعمال</li><li>بناء وإدارة تقويم تسويقي متكامل للمحفظة عبر جميع علامات الأطعمة والمشروبات</li><li>تحديد التآزر بين العلامات والفرص للجمهور المشترك</li><li>ضمان تطبيق معايير العلامة ونبرة الصوت والهوية البصرية بشكل ثابت عبر جميع نقاط التماس</li></ul><p>أداء الحملات وتوليد الطلب</p><ul><li>امتلاك أداء التسويق عبر جميع علامات الأطعمة والمشروبات مع مؤشرات أداء محددة مرتبطة بتوليد الطلب ونمو العلامة</li><li>ترجمة أهداف الأعمال إلى أهداف حملات ومؤشرات أداء تسويقية قابلة للقياس</li><li>التعاون مع عمليات ومالية لمواءمة توقيت الحملات مع الأولويات التجارية وسعة الخدمة</li><li>تتبع وتحليل فاعلية الحملات باستخدام مقاييس الأداء بما في ذلك جودة التفاعل ونمو الجمهور وإشارات التحويل واتجاهات زيادة الحجوزات ومؤشرات الحركة من الزوار</li><li>تحسين الرسالة واستراتيجية التنشيط ومزيج القنوات بناءً على البيانات ورؤى الجمهور</li><li>قيادة مراجعات حملات هيكلية مع توصيات واضحة وإجراءات تصحيحية</li></ul><p>التخطيط والحوكمة الحملات</p><ul><li>قيادة التخطيط المتكامل للحملات عبر الإطلاقات الموسمية والتعاونات مع الطهاة والشراكات والمناسبات الهامة في التقويم</li><li>التنسيق مع فرق الخدمات المشتركة بما في ذلك استراتيجيات التواصل الاجتماعي والعلاقات العامة والاتصالات والديناميكيات والأداء وإنتاج المحتوى</li><li>مراجعة واعتماد أصول الحملة لضمان الاتساق الاستراتيجي والوضوح</li><li>فرض دورات تخطيط منضبطة وتحديد وإطاري للتقارير وأداء المراجعات</li></ul><p>إدارة الوكالات</p><ul><li>تملك علاقة مع شركاء الوكالات الخارجية الذين يدعمون العلامات ضمن المحفظة</li><li>تقديم موجزات استراتيجية وحدود للعلامة وتوقعات أداء واضحة للوكالات</li><li>إجراء مراجعات أداء الوكالات بانتظام مقابل مؤشرات الأداء المتفق عليها ومستويات الخدمة</li><li>ضمان توافق مخرجات الوكالة مع موضع العلامة ونبرة الصوت ومعايير الجودة</li></ul><p>إدارة الميزانية</p><ul><li>امتلاك ميزانية تسويق المحفظة بما في ذلك التخطيط والتوزيع عبر العلامات ومتابعة الإنفاق مقابل الأداء</li><li>ضمان اتساق قرارات الميزانية مع أولويات المحفظة وأهداف الأعمال</li><li>تقديم تقارير ميزانية منتظمة والإشارة إلى المخاطر أو احتياجات إعادة التخصيص إلى المدير المباشر</li></ul><p>التوافق مع الأطراف والعمليات</p><ul><li>العمل كجهة التسويق الأساسية للطهاة ومديري المطاعم وفرق عمليات الأطعمة والمشروبات</li><li>ضمان توافق مبادرات التسويق مع جاهزية التشغيل وتجربة الضيف</li><li>تقديم إرشاد تسويقي منظم مع تحدي مبادرات لا تتوافق مع موضع العلامة</li></ul><p>قيادة الفريق</p><ul><li>توفير التوجيه الاستراتيجي والإشراف اليومي على مدير التسويقWithin المحفظة</li><li>تحديد أولويات واضحة وحماية التركيز من الأنشطة الارتجالية في آخر لحظة</li><li>ضمان تقارير دقيقة وتحليل الأداء وتحسين مستمر</li><li>رفع معايير التنفيذ وتبني أساليب عمل منظَّمة</li></ul><p>المؤهلات</p><ul><li>درجة بكالوريوس في التسويق أو الاتصالات أو الأعمال أو مجال ذي صلة</li><li>7 إلى 10 سنوات من الخبرة في إدارة العلامات، ويفضَّل بقوة في قطاعات الضيافة أو المأكولات والمشروبات</li><li>خبرة مثبتة في إدارة محافظ متعددة العلامات</li><li>خبرة قوية في تطوير الحملات وتتبع الأداء والتخطيط التسويقي المتكامل</li><li>خبرة في إدارة وتوجيه التقارير المباشرة</li><li>خبرة في إدارة علاقات الوكالات الخارجية وتحميل الشركاء المسؤولية عن معايير العلامة وأهداف الأداء</li><li>خبرة في امتلاك ميزانية التسويق والمسؤولية المالية</li><li>يفضَّل وجود خبرة في الخليج العربي أو الشرق الأوسط</li></ul><p>السمات الأساسية</p><ul><li>مفكر استراتيجي بقدرات تخطيط منظم</li><li>قدرات قيادية وإدارة فريق قوية</li><li>منظم جدًا مع القدرة على إدارة عدة علامات تجارية في آن واحد</li><li>حكم إبداعي قوي واهتمام بالتفاصيل</li><li>متواصل واثق بقدراته مع مهارات إدارة أصحاب المصلحة، بما في ذلك القدرة على القيادة عبر التأثير عندما لا ينطبق السلطة المباشرة</li><li>عملي ومسؤول ومتركز على الحلول</li><li>قادر على التنقل بين الإشراف الاستراتيجي والتفاصيل التشغيلية حسب متطلبات المحفظة</li></ul></div></section><section><p class="heading">الملف المرشح المطلوب</p><p class="paragraph"></p><ul><li>درجة البكالوريوس في Marketing أو الاتصالات أو الأعمال أو مجال ذي صلة</li><li>7 إلى 10 سنوات من الخبرة في إدارة العلامات، ويفضَّل بقوة في قطاع الضيافة أو المأكولات والمشروبات</li><li>خبرة مثبتة في إدارة محافظ متعددة العلامات</li><li>خبرة قوية في تطوير الحملات، وتتبع الأداء، والتخطيط التسويقي المتكامل</li><li>خبرة في إدارة وتوجيه التقارير المباشرة</li><li>خبرة في إدارة علاقات الوكالات الخارجية وتحميل الشركاء المسؤولية عن معايير العلامة وأهداف الأداء</li><li>خبرة في امتلاك ميزانية التسويق والمسؤولية المالية</li><li>يفضَّل وجود خبرة في الخليج أو الشرق الأوسط</li><li>مفكر استراتيجي بقدرات تخطيط منظم</li><li>قدرات قيادية وإدارة فريق قوية</li><li>منظم جدًا مع القدرة على إدارة عدة علامات تجارية في آن واحد</li><li>حكم إبداعي قوي واهتمام بالتفاصيل</li><li>متواصل واثق بقدراته مع مهارات إدارة أصحاب المصلحة، بما في ذلك القدرة على القيادة عبر التأثير عندما لا ينطبق السلطة المباشرة</li><li>عملي ومسؤول ومتركز على الحلول</li><li>قادر على التنقل بين الإشراف الاستراتيجي والتفاصيل التشغيلية حسب متطلبات المحفظة</li></ul><p></p></section>
معلومات إضافية<br><br>رقم الوظيفة 26106934<br><br>فئة الوظيفة الطعام والشراب والطبخ<br><br>الموقع طريق سُلوى، الدوحة، قطر، قطر،عرض على الخريطة<br><br>الجدول دوام كامل<br><br>هل موقع العمل بعيد؟ لا<br><br>نوع الوظيفة إدارة<br><br>نظرة عامة على المنصب<br><br>يتولى المسؤولية عن النجاح العام لتشغيل المطبخ اليومي. من خلال تنفيذ المهام شخصيًا، يعرض مهارات الطبخ وفي الوقت ذاته يقود العاملين ويدير جميع الوظائف ذات الصلة بمجال الطعام والشراب. يهدف إلى رفع رضا العملاء والموظفين مع تعزيز الأداء المالي في جميع مجالات المسؤولية. الإشراف على جميع مناطق المطبخ لضمان تقديم منتج عالي الجودة باستمرار. مسؤول عن توجيه وتطوير الموظفين، بما في ذلك المرؤوسين المباشرين. يجب التأكد من الالتزام بمعايير النظافة وجودة الطعام. تشمل مجالات المسؤولية الإشراف على جميع مناطق التحضير (مثل الولائم وخدمات الغرف والمطاعم والبار/اللوبي ودار/met) وجميع المناطق المساندة (مثل المغسلة ومخزن الشراء).<br><br>ملف المتقدم الشخصي<br><br>المتطلبات التعليمية والخبرة<br><br> شهادة الثانوية العامة أو ما يعادلها (GED); خبرة 6 سنوات في المطبخ أو الطعام والشراب أو مجال مهنى ذي صلة.<br><br>أو<br><br> درجة سنتين في الطهي، إدارة الفنادق والمطاعم أو تخصص ذي صلة من جامعة معتمدة؛ 4 سنوات خبرة في المطبخ أو الطعام والشراب أو مجال ذي صلة.<br><br>أنشطة العمل الأساسية<br><br>قيادة تشغيل مطبخ الفندق<br><br>قيادة فريق إدارة المطبخ. تقديم الإرشاد لجميع العمليات اليومية. فهم الوضع الوظيفي للموظفين بشكل كامل حتى يمكنهم أداء الواجبات عند كغياب الموظفين أو تحديد بدائل مناسبة. توفير التوجيه والتعليمات للمرؤوسين، بما في ذلك وضع معايير الأداء ومراقبة الأداء. استخدام مهارات العلاقات والتواصل لتوجيه، تأثير وتشجيع الآخرين؛ تعزيز قرارات مالية/تجارية سليمة؛ إظهار الأمانة/الإنصاف؛ القدوة. تشجيع وبناء الثقة المتبادلة والاحترام والتعاون بين أعضاء الفريق. وضع القدوة وإظهار السلوك المناسب. ضمان تنفيذ سياسات الفندق بشكل عادل ومتسق. مراجعة هيكل القوى العاملة لضمان تلبية احتياجات خدمة النزلاء والعمليات والأهداف المالية. إقامة علاقات تعاون مفتوحة مع الموظفين والتأكد من أنهم يفعلون المثل في الفريق. طلب ملاحظات من الموظفين، واعتماد سياسة الباب المفتوح، ومراجعة نتائج رضا الموظفين لتحديد وحل مشكلات أو شواغل الموظفين. الإشراف وتنسيق أنشطة طهاة التحضير والعمال. إظهار تقنيات وأدوات طبخ جديدة للموظفين.<br><br>تحديد والحفاظ على أهداف وظائف الطبخ وأنشطتها<br><br> وضع وتنفيذ مبادئ وإجراءات الرقابة للشراء والتسلم. تحديد أهداف بما في ذلك أهداف الأداء والميزانية وأهداف الفريق، إلخ. التوعية بأهمية إجراءات السلامة وتفصيل المعايير الإجرائية لضمان فهم الموظفين لإرشادات السلامة، ومراقبة العمليات والإجراءات المرتبطة بالسلامة. إدارة التكاليف القابلة للضبط من القسم، بما في ذلك تكلفة الغذاء واللوازم والزي والمعدات. المشاركة في إجراءات ميزانية مجالات المسؤولية. فهم وتنفيذ معايير السلامة للعلامة التجارية.<br><br>ضمان تلبية معايير الطبخ والمسؤولية<br><br> تقديم إرشاد لتطوير الأطباق. مراقبة جودة الأطعمة المطبوخة والطازجة والتأكد من مطابقتها للمعايير. تحديد كيفية تقديم الأطباق وتنظيم عروض التزيين الغذائية. الاعتراف بمنتجات عالية الجودة وعروضها ونكهاتها. التأكد من التزامها بمعايير التعامل مع الغذاء ونظافته. اتباع جميع الطرق ودرجات الحرارة المعتمدة لمعالجة الأغذية. التأكد من حصول الموظفين على الشهادات اللازمة لمعالجة الأغذية والنظافة. الحفاظ على معايير شراء الغذاء وتخزينه واستلامه. التحضير الدوري للطهي أو إعداد أنواع مختلفة من الأغذية لعملاء خاصين أو مناسبات معينة.<br><br>ضمان خدمة عملاء استثنائية<br><br> الأداء والدعم لسلوكيات الخدمة التي تفوق التوقعات، وتحقيق رضا العملاء واحتفاظهم. من خلال التواصل والمساعدة لفهم احتياجات العملاء، وتقديم الإرشاد والتعليقات والتوجيه الشخصي عند الحاجة، وتحسين جودة الخدمة. إدارة العمليات اليومية لضمان الجودة والمعايير وتلبية توقعات العملاء يوميًا. إظهار قيادة في مجال استقبال النزلاء، وإظهار خدمات عملاء متميزة وبناء علاقات إيجابية مع العملاء. التفاعل مع العملاء والحصول على تعليقات حول جودة المنتج ومستوى الخدمة. الرد على مشاكل وشكاوى العملاء ومعالجتها. منح الموظفين صلاحية تقديم خدمة عملاء استثنائية. وضع إرشادات ليفهم الموظفون التوقعات والعوامل. التأكد من حصول الموظفين على تدريب مستمر لفهم توقعات العملاء. مراجعة بطاقات المراجعة ونتائج رضا العملاء وغيرها من البيانات لتحديد مجالات التحسين.<br><br>إدارة وتنمية الموارد البشرية<br><br>识别 متطلبات تطوير الآخرين وتوجيههم ومساعدتهم في رفع معارفهم أو مهاراتهم. ضمان معاملة الموظفين بشكل عادل ومنصف. تدريب موظفي المطبخ على مبادئ الطهي المميز وتقديم أطباق مزينة بشكل جميل. تنفيذ إجراءات تقييم الأداء من قبل المدير المباشر. التعاون مع فريق الولائم والمطعم في التدريب على المعرفة الغذائية وتشكيلة الوصفات. مراقبة سلوك الخدمة لدى الموظفين وتقديم تغذية راجعة شخصية و/أو لإدارة المؤسسة. تطبيق إجراءات تأديبية تدريجية في مجالات المسؤولية. التأكد من اكتمال إجراءات التأديب وتوثيقها وفق المعايير وSOP وLSOP المحلية، ودعم إجراءات تحكيم الزملاء.<br><br>مسؤوليات أخرى<br><br> تقديم المعلومات إلى فريق الإدارة التنفيذية والمديرين والمرؤوسين وزملاء العمل والموظفين عبر الهاتف أو الرسائل المكتوبة أو البريد الإلكتروني أو حضورياً. تحليل المعلومات والتقييم بناءً على النتائج لاختيار الحل الأفضل وحل المشكلات.<br><br>تؤمن مجموعة ماريوت الدولية توفير فرص عمل متساوية، وترحب بالجميع وتوفر فرص انضمام. نحن نخلق بيئة شاملة ونحترم ونقدر خلفيات كل موظف. أقوى أصولنا هو تنوع ثقافات وكفاءات وخبرات كل الموظفين. نلتزم بعدم التمييز على أساس ما يحميه القانون، بما في ذلك الإعاقة أو وضع المتقاعد أو حالات أخرى يحميها القانون.<br><br>تلتزم فندق ويستن بمساعدة النزلاء على استعادة إيقاع رحلتهم عند الحاجة، وتحسين رفاهيتهم الصحية، ودعم ظهورهم بأفضل حالتهم دائماً. كعلامة فندقية رائدة تركز على التوازن بين صحة النزلاء وراحتهم، نحتاج فريق فندقي متحمس ومتفانٍ لينسجم مع مفهوم العلامة في خدمات الضيافة، ونأمل أن يتبنى الموظفون أسلوب حياة صحي داخل الفندق وخارجه. نأمل أن تكونوا مليئين بالحماس والحيوية، وإيجابيين، وتحبون الاستكشاف، إذا كنتم تؤمنون وتدعمون فكرة الحياة الصحية، ندعوكم للانضمام إل تنفيذي عالمياً معنا لتحقيق التطور المشترك. انطلقوا من هنا، ارفعوا راية الطموح، وحققوا قيمتكم الشخصية، وحققوا أهداف حياتكم، وانضموا إلى فريقنا الدولي المميز، وأظهروا طابعكم الحقيقي.