وظائف مطورى واجهة مستخدم

General Information<br><br><strong>Ref #</strong> 233984<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Cargo &amp; Airport Operations<br><br><strong>Closing Date:</strong> 2026-10-08<br><br><strong>Description<br><br></strong>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways is leading this change.<br><br>To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.<br><br>As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo as a Manager Network ULD.<br><br><strong>About The Role<br><br></strong>In this role, you will be responsible for ensuring strategic planning of ULD stock is managed through its full cycle to sustain operational requirements, fleet growth and network development. Develop the necessary relationships with both external and internal stakeholders at upper management level and working groups to enable and facilitate the rollout of KPIs, visibility dashboards and global ULD related initiatives.<br><br>Establish and enforce operational KPIs that enable the control and performance measurement for adequate management of the teams and control, both operational and cost related.<br><br>As part of your role, your responsibilities will be inclusive of, but not limited to the following:<br><br><ul><li> Introduce, develop and implement new technology such as BLE or equivalent, to digitalize the ULD fleet, ensure accuracy and compliance of QCAA audits and act as the focal point in the global rollout of these initiatives, aiming to streamline processes and improve reliability and accuracy of fleet status visibility.</li><li> Keep up to date on development of the latest market products and trends to perform industry benchmarks and look for potential areas of improvement that can be implemented or introduced in the ULD department at QR.</li><li> Address the root causes and potentially support damage reduction by establishing a reporting structure and generating visibility on damage ratios in outstations and Doha.</li><li> Establish the operational and handling requirements of ULDs by GHAs and suppliers. Introduce and formalize these requirements in the GHA and supplier contracts, securing the publication of necessary documentation or agreements to facilitate compliance and implementation of these.</li><li> Execute strategy as designed and intended by senior management by leading the full project to deliver expected and required outcomes.</li><li> Protect visibility on ULD requirements across the network by utilizing existing tools and policies, and if required develop new platforms to ensure stations have the right amount of ULDs at the right time.</li><li> Develop the annual budget requirements and forecast for the ULD workshop and ULD management department to ensure all consumable, leasing, and procurement requirements are budged.</li><li> Interface with QR Technical to facilitate all QCAA requirements for the operation of the Part 145 ULD repair shop.<br><br></li></ul>Be part of an extraordinary story<br><br>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.<br><br>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.<br><br>Together, everything is possible.<br><br>Qualification<br><br><ul><li> Bachelor’s degree or equivalent with minimum of 8 years of job-related experience</li><li> Management of muti-thousand-unit ULD fleet for a global airline</li><li> Working knowledge of ULD fleet planning</li><li> Management of large team across multiple geographical regions</li><li> Ability to influence and guide senior level management to take decisions for the best interest of the business<br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.<br><br>So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=233984

<p><strong>JOB PURPOSE</strong></p><p>The Risk Management Coordinator sits within the Project Control function and is responsible for coordinating the end-to-end risk management process on the project(s) — identification, qualitative and quantitative assessment, response planning, and reporting. The role works hand-in-hand with Planning/Scheduling, Cost Control, and Change Management to ensure risks are properly reflected in the project schedule, cost forecast, and contingency, and that the project team acts on them in good time rather than simply recording them.</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Risk Identification &amp; Register Management</strong></p><ul><li>Facilitate the identification of project risks across all phases (tender, mobilisation, execution, close-out) through structured workshops, interviews, and reviews with the Project Manager, discipline leads, and package/site teams.</li><li>Maintain and continuously update the project Risk Register, ensuring each risk has a clear description, category, owner, cause, and consequence.</li><li>Screen contractual, commercial, technical, HSSE, schedule, and interface risks arising from contract documents, scope changes, and site conditions.</li></ul><p><strong>Risk Assessment &amp; Analysis</strong></p><ul><li>Coordinate qualitative risk assessment (probability/impact scoring) in line with the project's Risk Management Plan and risk matrix, and support quantitative risk analysis (QRA) where required, including schedule risk analysis (SRA) and cost risk analysis (Monte Carlo simulation).</li><li>Support determination and periodic review of schedule and cost contingency based on quantified risk exposure, in coordination with Planning and Cost Control.</li><li>Track risk exposure trends over time and highlight material changes in the project's risk profile to the Project Control Manager and Project Manager.</li></ul><p><strong>Risk Response &amp; Mitigation Planning</strong></p><ul><li>Work with risk owners to develop, agree, and track risk response and mitigation action plans (avoid, reduce, transfer, accept) with clear owners and target dates.</li><li>Monitor the effectiveness of implemented mitigation measures and reassess residual risk following action close-out.</li><li>Escalate overdue or ineffective mitigation actions and unmanaged high/critical risks to the Project Control Manager and project leadership.</li></ul><p><strong>Integration with Project Controls</strong></p><ul><li>Work closely with Planning/Scheduling, Cost Control, and Change Management to ensure risks are reflected consistently in the project schedule, cost forecast, and change register, avoiding duplication or gaps between processes.</li><li>Support the change management process by flagging risk-driven change events and quantifying their potential cost/schedule impact.</li><li>Contribute risk-adjusted inputs to project progress reports, forecasts, and contingency drawdown curves.</li></ul><p><strong>Reviews, Workshops &amp; Reporting</strong></p><ul><li>Plan and facilitate periodic risk review workshops and risk register updates with the project team, client, and (where relevant) subcontractors.</li></ul><p><strong>Governance, Tools &amp; Continuous Improvement</strong></p><ul><li>Maintain and, where needed, help develop the project Risk Management Plan, procedures, and risk matrix in line with GAC Group and client/contract requirements.</li><li>Administer risk management tools/software (e.g. risk register databases, @RISK, Primavera Risk Analysis, or equivalent) and ensure data integrity and version control.</li><li>Capture lessons learned on risk management and feed them into future bids, projects, and process improvements.</li></ul><p><strong>KEY PERFORMANCE INDICATORS</strong></p><p><strong>Key Result Area</strong></p><p><strong>Performance Indicator</strong></p><p><br></p><p>Register currency</p><p>Risk Register reviewed and updated at least monthly, with all high/critical risks assigned an owner and current mitigation status.</p><p>Workshop cadence</p><p>Risk review workshops held per the Risk Management Plan schedule, with minutes and actions issued within 3 working days.</p><p>Quantification &amp; contingency</p><p>QRA/SRA and contingency reviews delivered on schedule to support monthly cost/schedule forecasting.</p><p>Action closure</p><p>Risk mitigation actions closed on or ahead of target date; overdue actions escalated promptly.</p><p>Integration</p><p>Risk-driven change events and cost/schedule impacts correctly reflected in the change register and forecasts, with no material disconnects.</p><p>Reporting</p><p>Risk reports, heat maps, and top-risk summaries delivered accurately and on time to the Project Manager and Steering Committee.</p><p><strong>EDUCATION &amp; EXPERIENCE</strong></p><ul><li>Bachelor's degree in Engineering, Quantity Surveying, Project Management, Business, or a related field.</li><li>4-6 years of experience in project controls or risk management (planning/scheduling or cost control background is a strong advantage), ideally on EPC, oil &amp; gas, or construction projects.</li><li>Working knowledge of quantitative risk analysis techniques (Monte Carlo simulation, schedule risk analysis, cost risk analysis) and risk management standards (e.g. ISO 31000, PMI Practice Standard for Project Risk Management).</li><li>Professional certification such as PMI-RMP, APM Project Risk Certificate, or IRM qualification is an advantage but not mandatory.</li><li>Experience with risk and project controls software (e.g. Primavera Risk Analysis/Pert master, @RISK, Active Risk Manager, Primavera P6, or equivalent) is an advantage.</li><li>Fluent English (written and spoken); </li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><p><strong>Technical</strong></p><ul><li>Strong analytical and numerate skills, with the ability to quantify risk exposure and interpret probabilistic outputs for non-specialist audiences.</li><li>Solid understanding of project controls disciplines — planning/scheduling, cost control, and change management — and how risk integrates with each.</li><li>Proficiency in MS Excel and risk/project controls software; comfortable building risk registers, heat maps, and trend dashboards.</li><li>Working knowledge of contract structures and how contractual risk allocation affects project risk exposure.</li></ul><p><br></p><p>If interested kindly share your updated CV at <strong>mary@multilinkindia.com</strong>, so we can discuss further</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> &nbsp;Represent the hotel as the primary face of traditional hospitality in the lobby. Create a warm, welcoming first impression for arriving guests and visitors by serving traditional Arabic coffee (Gahwa) and dates, providing general assistance, and sharing information about hotel services and outlets.&nbsp;<br><br><strong><br>Guest Welcoming &amp; Engagement<br></strong><br><br><ul><li>Greet all guests and visitors entering the hotel lobby with genuine warmth and traditional hospitality.<br></li><li>Offer and serve fresh Arabic coffee (Gahwa) and dates according to cultural etiquette and standards.<br></li><li>Engage guests in friendly conversation to make them feel valued and at home.<br></li></ul><strong>Guest Service &amp; Information<br></strong><br><br><ul><li>Answer guest inquiries regarding hotel amenities, services, operating hours, and local attractions.<br></li><li>Provide accurate directions within the hotel property and surrounding areas.<br></li><li>Assist the concierge and front desk teams by guiding guests to their destination or point of contact.<br></li></ul><strong>Promotion &amp; Upselling<br></strong><br><br><ul><li>Actively promote the hotel’s restaurants, lounges, spa, and promotional offers to lobby guests.<br></li><li>Encourage visitors to explore and utilize hotel outlets.<br></li></ul><strong>Preparation &amp; Maintenance<br></strong><br><br><ul><li>Prepare and brew traditional Arabic coffee daily following hotel standards and authentic recipes.<br></li><li>Maintain the cleanliness, organization, and visual presentation of the Arabic coffee station, traditional dallahs (pots), finjans (cups), and presentation trays.<br></li><li>Ensure adequate stock of coffee, spices, dates, napkins, and service items throughout the shift.<br></li></ul> </div>

<p>Support major business functions and provide detailed and in-depth specialized IT technical expertise to maintain applications support environment and to check that all requests for support are dealt with according to agreed procedures.</p><p>Broad range of complex technical and/or professional work activities and timely and efficient completion of complex, non-routine work. Timely resolution of any issues and ensuring operational and project KPIs are met.</p><p>Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions. Analyze underlying issues and their root causes and identifies available options for resolution. Address requests for support by means of making system modifications, developing workarounds, manipulating data, reconfiguring systems, changing operating procedures, training users, producing documentation, or escalating requests to development team or software suppliers. Monitor progress of requests for support and ensures users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays. Perform moderately complex software modifications independently or works with colleagues on larger or more complex software. Specify user interfaces, including inputs, reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures. Conduct routine configuration, installation and reconfiguration of Business Applications, Database Management Systems, and related tools &amp; technologies.</p><p>Coordinate with colleagues and other stakeholders to specify data, data objects and information flows that align with the needs of the business. Define, document, and execute medium-scale projects, actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project. Prepare and maintain realistic project schedules (showing tasks and dependencies) and quality plans and tracks all activities against them, providing regular and accurate reports as appropriate. Ensure compliance with information security policies and standards. Assess configurations and security procedures for adherence to legal and regulatory requirements. Ensure all work is carried out and documented in accordance with required standards, policies, and procedures.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><br>Bachelor s degree in any computer science, information technology, computer engineering, or information systems discipline.<br><b>Knowledge and/or Experience</b><br>8 years IT experience. Demonstrate business knowledge in area of specialization (HR, Logistics, Finance, Basis and GRC). Competent knowledge in core skill applications, tools, and techniques. Conversant with relevant IT national and international standards. Demonstrated comprehensive experience in project management. Demonstrates the ability to recognize enhancements that will add value to the Applications. Demonstrated experience in IT support environment. Knowledge of the business processes and concepts that are not covered in the standard SAP functionalities. Two cross functional knowledge in Finance, HR, Basis, GRC and Logistics. Experience and solid understanding of ITLT and IT security standards.<br><b>Technical and Business Skills</b><br>Ability to recommend Quality solutions to technical issues and conduct business requirements analysis and provide solutions that are consistent and accurate. Excellent written and spoken English. Ability to effectively communicate with end user. Strong project management skills. Advanced analytical problem-solving skills. Specialized technical expertise and broader IT knowledge. Compliance to risk, security, and continuity management principles.

Company Description <br> <p> <strong>Raffles Hotels &amp; Resorts</strong> </p> <p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p> <p> </p> <p> <strong>Fairmont Hotels &amp; Resorts</strong> </p> <p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p> <p> </p> <p> <strong>About Raffles &amp; Fairmont Doha</strong> </p> <p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p> <p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p> <p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today s global traveler.</p> <p>Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p> <p> </p> <p> <strong>About the Application Process</strong> </p> <p>At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p> <br> <div>Job Description</div> <br> <p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Housekeeping Manager.</p> <p>The Housekeeping Manager is responsible for leading the housekeeping operation across the two properties, ensuring exceptional standards of cleanliness, presentation, guest comfort, service, and operational efficiency. The role requires strong leadership, attention to detail, and close coordination with Front Office, Engineering, Laundry, and other departments. </p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Lead and manage daily housekeeping operations across guest rooms, suites, public areas, and back-of-house areas</li> <li>Ensure all rooms and public areas consistently meet Raffles and Fairmont luxury service and cleanliness standards</li> <li>Supervise, coach, motivate, and develop housekeeping supervisors, room attendants, housepersons, and other team members</li> <li>Plan staffing, schedules, room assignments, daily workload, and departmental priorities</li> <li>Conduct regular inspections of guest rooms, suites, public areas, VIP rooms, and turn-down service</li> <li>Coordinate closely with Front Office to ensure accurate room status and timely room readiness</li> <li>Monitor and control housekeeping inventory, including linen, amenities, cleaning supplies, chemicals, and equipment</li> <li>Coordinate with Engineering to report and follow up on maintenance issues and room defects</li> <li>Handle guest requests, complaints, preferences, and service recovery in a professional manner</li> <li>Ensure compliance with hotel standards, health and safety regulations, hygiene, sanitation, and fire safety procedures</li> <li>Support recruitment, onboarding, training, performance management, and development of housekeeping colleagues</li> <li>Monitor departmental productivity, quality standards, operational KPIs, and cost control</li> <li>Implement deep-cleaning schedules, preventive maintenance programs, and continuous improvement initiatives</li> <li>Maintain effective communication and coordination with Front Office, Engineering, Laundry, and other hotel departments</li> <li>Ensure proper handling and control of lost and found items</li> <li>Promote teamwork, employee engagement, and a positive service culture</li> <li>Support sustainability initiatives and minimize wastage of water, energy, chemicals, and supplies</li> <li>Ensure consistent delivery of exceptional guest experiences in line with Raffles and Fairmont brand standards</li> </ul> <br> <div>Qualifications</div> <br> <p> <strong>What will you bring to this role?</strong> </p> <ul> <li>Bachelor s degree or diploma in Hotel Management, Hospitality Management, or a related field</li> <li>Minimum 3 5 years of housekeeping experience in a luxury hotel environment, with supervisory or management experience</li> <li>Previous experience in a five-star or luxury hospitality property is highly preferred</li> <li>Strong knowledge of housekeeping operations, room inspections, cleaning standards, and luxury guest service</li> <li>Proven leadership, team management, coaching, and training skills</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational, planning, and problem-solving abilities</li> <li>Good knowledge of health, safety, hygiene, and sanitation standards</li> <li>Experience with housekeeping systems and hotel property management systems</li> <li>Strong understanding of inventory management, cost control, and departmental budgeting</li> <li>Ability to work under pressure in a fast-paced luxury hotel environment</li> <li>Strong attention to detail and commitment to quality</li> <li>Proficiency in English; additional languages are an advantage</li> <li>Previous experience in Qatar or the Middle East is an advantage</li> <li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</li> <li>Foster an inclusive environment where every individual feels valued and respected</li></ul> <br>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。<strong>最高の仕事をして</strong> 、<strong>目標を達成し</strong> 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。

<p>We are seeking an experienced and accomplished Chef De Cuisine to lead our steakhouse kitchen in Lusail, Qatar. In this pivotal role, you will oversee all culinary operations, manage a skilled kitchen team, and deliver exceptional dining experiences that showcase premium steakhouse cuisine. Your expertise in meat preparation, grilling techniques, and fine dining standards will be essential to maintaining our restaurant's reputation for excellence.</p><p>Develop and execute innovative menus that highlight signature steakhouse offerings while maintaining seasonal variety and culinary creativity</p><p>Oversee all kitchen operations, ensuring consistent quality, presentation, and adherence to established culinary standards</p><p>Lead, mentor, and motivate kitchen staff through effective training programs and performance management</p><p>Maintain strict food safety and hygiene protocols, ensuring compliance with local regulations and international standards</p><p>Manage food costs, inventory, and vendor relationships to optimize profitability without compromising quality</p><p>Collaborate with front-of-house management to ensure seamless service and guest satisfaction</p><p>Conduct regular quality assurance checks on all dishes before service</p><p>Plan and organize kitchen workflows to maximize efficiency during peak service periods</p><p>Stay current with culinary trends and techniques, incorporating innovative approaches into the steakhouse concept</p><p>Manage kitchen equipment maintenance and coordinate necessary repairs or upgrades</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years of experience as a Head Chef in a fine dining or upscale steakhouse environment</p><p>Proven expertise in premium meat selection, preparation, and grilling techniques</p><p>Strong knowledge of steakhouse cuisine and classical culinary methods</p><p>Demonstrated leadership and team management capabilities with a track record of developing kitchen staff</p><p>Proficiency in kitchen management systems and cost control procedures</p><p>Comprehensive understanding of food safety regulations and HACCP principles</p><p>Excellent organizational and time management skills with the ability to manage multiple priorities</p><p>Strong communication and interpersonal skills to work effectively with diverse teams</p><p>Detail-oriented approach to quality assurance and consistency</p><p>Preferred: Experience with wine pairing and beverage knowledge</p><p>Preferred: Exposure to international cuisines and fine dining service standards</p><p>Preferred: Experience in high-volume kitchen operations within luxury hospitality settings</p><p>Required: Valid food safety certification or willingness to obtain one</p>

<p>Passionate about creating exceptional guest experiences through impeccable cleanliness and attention to detail? As an Assistant Housekeeping Manager, you will support the Housekeeping Manager in leading the team to deliver outstanding cleanliness, comfort, and service that exceed guest expectations.</p><p>What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide. Learning programs through our Academies and the opportunity to earn qualifications while you work. Opportunity to develop your talent and grow within your property and across the world. Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.</p><p>What you will be doing: Assist the Housekeeping Manager in leading, coaching, mentoring, and developing the Housekeeping team. Supervise daily housekeeping operations to ensure guest rooms and public areas meet the highest cleanliness and presentation standards. Monitor productivity, quality, and service standards while ensuring compliance with brand standards and hotel policies. Coordinate with the Front Office, Engineering, Laundry, and other departments to ensure seamless operations and guest satisfaction. Conduct regular inspections of guest rooms, public areas, and back-of-house areas to maintain quality standards. Assist with scheduling, inventory control, ordering of housekeeping supplies, and cost management. Support recruitment, onboarding, training, and performance management of Heartists. Handle guest requests and concerns promptly and professionally to ensure an exceptional guest experience. Promote a safe working environment by ensuring compliance with health, safety, and hygiene procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include: Service-focused personality with a passion for delivering exceptional guest experiences. Previous experience in a supervisory or leadership role within Housekeeping, preferably in a luxury hotel environment. Strong leadership, interpersonal, communication, and problem-solving skills. Excellent organizational and time management abilities with keen attention to detail. Ability to lead by example, motivate a diverse team, and foster a positive working environment. Proficiency in Microsoft Office and hotel property management systems is an advantage. Flexibility to work various shifts, including weekends and public holidays.</p>

<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler Supervisor. The Butler Supervisor oversees the daily operations of the Butler team, ensuring exceptional personalized service that reflects the highest luxury hospitality standards. This role supervises, coaches, and supports Butler colleagues while coordinating with other hotel departments to deliver seamless guest experiences. The Butler Supervisor is responsible for maintaining service excellence, handling VIP guest requirements, resolving guest concerns, and ensuring all butler services are delivered efficiently, professionally, and in accordance with brand standards.</p><p>Key Responsibilities:</p><ul><li>Supervise and support the daily operations of the Butler team to ensure exceptional guest service</li><li>Lead, coach, and motivate team members while maintaining luxury hospitality standards</li><li>Ensure personalized service is delivered to all guests, with special attention to VIPs and long-stay guests</li><li>Coordinate with Front Office, Housekeeping, Concierge, Food &amp; Beverage, and other departments to ensure seamless guest experiences</li><li>Monitor room readiness, amenities, and special guest requests prior to arrival</li><li>Handle guest concerns promptly and professionally, ensuring timely resolution</li><li>Conduct regular inspections of guest rooms, suites, and butler service areas to maintain quality standards</li><li>Assist in training, onboarding, and performance development of Butler colleagues</li><li>Prepare work schedules, allocate tasks, and monitor team productivity</li><li>Maintain accurate guest preference records and service documentation</li><li>Ensure compliance with hotel policies, health and safety regulations, and brand standards</li><li>Support management in achieving departmental goals, guest satisfaction targets, and continuous service improvement</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred</p><p>Previous supervisory experience in a luxury hotel, resort, or upscale hospitality environment</p><p>Strong leadership, coaching, and team management skills</p><p>Excellent communication and interpersonal abilities</p><p>Exceptional attention to detail and a passion for delivering personalized guest service</p><p>Strong problem-solving and decision-making skills in a fast-paced environment</p><p>Proficiency in hotel property management systems and Microsoft Office applications</p><p>Knowledge of Forbes Five-Star or similar luxury hospitality service standards</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><span><span><span>Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.</span> <br></span></span></span></span></p><br><p><span><span><span><span><b><span>Main responsibilities include:</span></b> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations.</span><br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Identify corporate leads and build long-term relationships</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Drive online name mentions and promote customer feedback</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Understand the online guest’s feedback and explore options for improvement</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure safety of all guest in line with the safety procedures and guideline.</span> <br></span></span></span></span></p><br><br><span>Requirements</span><p><span><span><span><span> <span>Customer-oriented approach</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Excellent communication skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Strong attention to details</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Flexible, agile and able to work under pressure</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to work both independently and in a team</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Proactive and excellent organizational skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to provide exceptional customer service to our guests</span> </span></span></span></span><br></p><br><p><span><span><span><span><b><span>You must have /be-</span></b> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>&nbsp;Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Knowledge of Opera (PMS</span></span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span>&nbsp;Arabic Language- speaking,writing and reading</span></span></span></span><br></p><br><br><span>Benefits</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>Application Specialist - SharePoint &amp; Power Platform Development</span></b><br></p><br><p><b><span>Job Summary</span></b><br></p><br><p><span>We are seeking a skilled Application Specialist with deep expertise in Office 365 and SharePoint environments, combined with strong development capabilities in Power Platform and .NET technologies. This role focuses on administration, development, and migration of SharePoint solutions while leveraging modern AI capabilities and custom development.</span><br></p><br><p><b><span>Key Responsibilities</span></b><br></p><br><p><b><span>SharePoint &amp; Office 365 (Primary Focus)</span></b><br></p><br><ul><li><b><span>Environment Management</span></b><span>: Maintain and administer SharePoint Online and on-premises environments</span><br></li><li><b><span>Permission Management</span></b><span>: Design and implement comprehensive permission structures and access controls</span><br></li><li><b><span>SharePoint Framework Development</span></b><span>: Develop custom solutions using SPFx development methodologies</span><br></li><li><b><span>Microsoft Syntex Implementation</span></b><span>: Configure and deploy Microsoft Syntex for AI-powered document classification and information extraction</span><br></li><li><b><span>Content Management</span></b><span>: Implement advanced content management strategies and workflows</span><br></li></ul><p><b><span>Migration &amp; Administration</span></b><br></p><br><ul><li><b><span>Migration Planning</span></b><span>: Lead SharePoint migration projects from on-premises to cloud or between environments</span><br></li><li><b><span>System Administration</span></b><span>: Perform administrative tasks, monitoring, and optimization of SharePoint environments</span><br></li><li><b><span>Governance Implementation</span></b><span>: Establish and maintain SharePoint governance policies and best practices</span><br></li></ul><p><b><span>Power Platform Development</span></b><br></p><br><ul><li><b><span>Canvas Applications</span></b><span>: Design and develop end-to-end Canvas apps with advanced functionality</span><br></li><li><b><span>Model-Driven Applications</span></b><span>: Create comprehensive model-driven applications with complex business logic</span><br></li><li><b><span>App Lifecycle Management</span></b><span>: Maintain, update, and optimize existing Power Platform applications</span><br></li><li><b><span>Integration Development</span></b><span>: Build seamless integrations between Power Platform and SharePoint environments</span><br></li></ul><p><b><span>.NET Backend Development</span></b><br></p><br><ul><li><b><span>API Development</span></b><span>: Design and develop robust REST APIs using .NET technologies</span><br></li><li><b><span>Web Services</span></b><span>: Create and maintain web services for various business applications</span><br></li><li><b><span>Backend Solutions</span></b><span>: Develop scalable backend solutions to support business operations</span><br></li><li><b><span>System Integration</span></b><span>: Build integration layers between different systems and platforms</span><br></li></ul><p><b><span>Required Qualifications</span></b><br></p><br><p><b><span>Technical Skills</span></b><br></p><br><ul><li><b><span>Office 365 &amp; SharePoint</span></b><span>: 4+ years of experience with SharePoint Online and on-premises administration</span><br></li><li><b><span>SharePoint Development</span></b><span>: Proficiency in SPFx, SharePoint development methodologies, and custom solutions</span><br></li><li><b><span>Microsoft Syntex</span></b><span>: Understanding and practical experience with AI-powered content services</span><br></li><li><b><span>Power Platform</span></b><span>: Advanced skills in Power Apps (Canvas and Model-Driven) development and maintenance</span><br></li><li><b><span>.NET Development</span></b><span>: Strong background in .NET framework for backend development</span><br></li><li><b><span>API Development</span></b><span>: Experience in designing and implementing RESTful APIs and web services</span><br></li></ul><p><b><span>Administrative Skills</span></b><br></p><br><ul><li><b><span>Permission Management</span></b><span>: Expert-level knowledge of SharePoint security and permission structures</span><br></li><li><b><span>Environment Management</span></b><span>: Experience managing both cloud and on-premises SharePoint environments</span><br></li><li><b><span>Migration Experience</span></b><span>: Hands-on experience with SharePoint migration projects (preferred)</span><br></li></ul><p><b><span>Development Skills</span></b><br></p><br><ul><li><b><span>Full-Stack Understanding</span></b><span>: Ability to work across frontend (Power Apps) and backend (.NET) development</span><br></li><li><b><span>Integration Expertise</span></b><span>: Strong experience in system integration and data connectivity</span><br></li><li><b><span>Problem-Solving</span></b><span>: Advanced troubleshooting and solution design capabilities</span><br></li></ul><p><b><span>Preferred Qualifications</span></b><br></p><br><ul><li><b><span>Migration Expertise</span></b><span>: Proven track record in successful SharePoint migration projects</span><br></li><li><b><span>Microsoft Certifications</span></b><span>: Relevant certifications in SharePoint, Power Platform, or .NET development</span><br></li><li><b><span>AI/ML Understanding</span></b><span>: Knowledge of AI model implementation and document intelligence concepts</span><br></li><li><b><span>DevOps</span></b><span>: Experience with CI/CD pipelines and deployment automation</span><br></li><li><b><span>Database Skills</span></b><span>: Understanding of SQL Server, Azure SQL, or other database technologies</span><br></li></ul><p><b><span>Key Competencies</span></b><br></p><br><ul><li><span>Strong analytical and problem-solving skills</span><br></li><li><span>Excellent project management and organizational abilities</span><br></li><li><span>Effective communication with technical and non-technical stakeholders</span><br></li><li><span>Ability to work independently and manage multiple projects simultaneously</span><br></li><li><span>Commitment to staying current with Microsoft technology updates and best practices</span><br></li></ul><p><b><span>What We Offer</span></b><br></p><br><ul><li><span>Opportunity to work with cutting-edge Microsoft technologies and AI capabilities</span><br></li><li><span>Professional development and certification support</span><br></li><li><span>Collaborative environment with exposure to diverse projects</span><br></li><li><span>Competitive compensation and comprehensive benefits</span><br></li></ul><p><b><span>Application Process</span></b><br></p><br><p><span>Candidates should provide examples of SharePoint development projects, Power Platform applications, and .NET backend solutions. Migration project experience and Microsoft Syntex implementation examples are highly valued.</span><br></p><br><br><span>Requirements</span><p><b><span>Required Qualifications</span></b><br></p><br><p><b><span>Technical Skills</span></b><br></p><br><ul><li><b><span>Office 365 &amp; SharePoint</span></b><span>: 4+ years of experience with SharePoint Online and on-premises administration</span><br></li><li><b><span>SharePoint Development</span></b><span>: Proficiency in SPFx, SharePoint development methodologies, and custom solutions</span><br></li><li><b><span>Microsoft Syntex</span></b><span>: Understanding and practical experience with AI-powered content services</span><br></li><li><b><span>Power Platform</span></b><span>: Advanced skills in Power Apps (Canvas and Model-Driven) development and maintenance</span><br></li><li><b><span>.NET Development</span></b><span>: Strong background in .NET framework for backend development</span><br></li><li><b><span>API Development</span></b><span>: Experience in designing and implementing RESTful APIs and web services</span><br></li></ul><p><b><span>Administrative Skills</span></b><br></p><br><ul><li><b><span>Permission Management</span></b><span>: Expert-level knowledge of SharePoint security and permission structures</span><br></li><li><b><span>Environment Management</span></b><span>: Experience managing both cloud and on-premises SharePoint environments</span><br></li><li><b><span>Migration Experience</span></b><span>: Hands-on experience with SharePoint migration projects (preferred)</span><br></li></ul><p><b><span>Development Skills</span></b><br></p><br><ul><li><b><span>Full-Stack Understanding</span></b><span>: Ability to work across frontend (Power Apps) and backend (.NET) development</span><br></li><li><b><span>Integration Expertise</span></b><span>: Strong experience in system integration and data connectivity</span><br></li><li><b><span>Problem-Solving</span></b><span>: Advanced troubleshooting and solution design capabilities</span><br></li></ul><p><b><span>Preferred Qualifications</span></b><br></p><br><ul><li><b><span>Migration Expertise</span></b><span>: Proven track record in successful SharePoint migration projects</span><br></li><li><b><span>Microsoft Certifications</span></b><span>: Relevant certifications in SharePoint, Power Platform, or .NET development</span><br></li><li><b><span>AI/ML Understanding</span></b><span>: Knowledge of AI model implementation and document intelligence concepts</span><br></li><li><b><span>DevOps</span></b><span>: Experience with CI/CD pipelines and deployment automation</span><br></li><li><b><span>Database Skills</span></b><span>: Understanding of SQL Server, Azure SQL, or other database technologies</span><br></li></ul><p><b><span>Key Competencies</span></b><br></p><br><ul><li><span>Strong analytical and problem-solving skills</span><br></li><li><span>Excellent project management and organizational abilities</span><br></li><li><span>Effective communication with technical and non-technical stakeholders</span><br></li><li><span>Ability to work independently and manage multiple projects simultaneously</span><br></li><li><span>Commitment to staying current with Microsoft technology updates and best practices</span><br></li></ul><p><b><span>What We Offer</span></b><br></p><br><ul><li><span>Opportunity to work with cutting-edge Microsoft technologies and AI capabilities</span><br></li><li><span>Professional development and certification support</span><br></li><li><span>Collaborative environment with exposure to diverse projects</span><br></li><li><span>Competitive compensation and comprehensive benefits</span><br></li></ul><p><b><span>Application Process</span></b><br></p><br><p><span>Candidates should provide examples of SharePoint development projects, Power Platform applications, and .NET backend solutions. Migration project experience and Microsoft Syntex implementation examples are highly valued.</span><br></p><br><br> </div>

<p>Greet and serve customers in a friendly and professional manner. Take food and beverage orders and relay them to the kitchen or bar staff. Serve food and beverages to guests and ensure orders are accurate and timely. Maintain cleanliness and organization of dining and service areas. Assist in setting up dining rooms or banquet halls for events. Handle guest inquiries and complaints in a prompt and courteous manner. Upsell menu items and promote specials to guests. Follow all safety and sanitation procedures. Cash handling and processing payments from guests. Operating and maintaining point-of-sale systems. Assisting in inventory management and restocking supplies. Participating in training programs and continuous learning opportunities. Assisting in planning and executing special events or promotions. Providing input and feedback on menu selections and customer preferences. Participating in meetings and briefings with management and colleagues. Adhering to grooming and dress code standards. Assisting in training new team members. Collaborating with other departments such as kitchen staff, housekeeping, and front desk to ensure seamless guest experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a restaurant or hospitality setting is preferred. Strong communication and customer service skills. Ability to work in a fast-paced environment and under pressure. Knowledge of food and beverage menus and some basic culinary skills. Ability to work well as part of a team. Willingness to work evenings, weekends, and holidays as needed.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for ambitious, dynamic, self motivated Food &amp; Beverage professionals who assist to organize and direct a team that develops top quality of food &amp; beverage products with prompt, accurate and personalized service.<br><br>As a Specialty Outlet Manager you are responsible for the short and long term planning and the management of the respective outlet operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:<br><br>• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times <br>• Conduct regular training sessions with the assigned team in line with the departmental SOP’s<br>• Evaluate the performance of the assigned team and initiate internal development and promotions<br>• Responsible for the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours<br>• Handle the welcome and seating of arriving guests with the assistance of the Hostess<br>• Maintain a professional and friendly relationship with the outlet patrons<br>• Establish and update the outlet’s database of regular guests<br>• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards<br>• Be actively involved in the outlets promotional activities</p> </div>

<p>The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. What is in it for you: Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties while following the hotel F&amp;B operation standard. Able to perform well in fast-paced environments, be polite with our customers and make sure they enjoy their meals. A team player and effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly</p><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include: Min of 2-3 years experience in job-related positions. Prior hotel and job-related experience is a must. Able to speak, read, write and understand the primary language(s) used in the workplace. Requires good communication skills, both verbal and written. Computer skills are an advantage. Must maintain a neat, clean, and well-groomed appearance per Hotel standards.</p>

POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.