وظائف مدير منطقة في قطر

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Senior Sales Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system: <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Restaurant Manager oversees the day-to-day operations, scheduling, and long-term outlook of all event activities held at the restaurant by being accountable for the overall successful operation and service of the food and beverage department and of the employees. Responsible for supervising and training the staff, prepare employee schedules and payroll in a timely and accurate manner, maintain records for house counts, food covers and inventory levels.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods</p><br> <p>Ensure cleanliness and sanitation of the restaurant at all times and that all accessories, kitchenware and glassware are always in good conditions.</p><br> <p>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests)</p><br> <p>Ensures that employees’ grooming and personal hygiene are as per standard.</p><br> <p>Interacts with guests and ensure customer satisfaction at all times.</p><br> <p>Handle guest complains effectively and ensure guest problems are not repeated.</p><br> <p>Ensures all SOPs and sequence of service are strictly followed.</p><br> <p>Ensures that daily, weekly and monthly inventories in addition of unexpected spot checks are conducted on time and according to Company’s procedures.</p><br> <p>Manages and control expenses and daily sales and initiate strategies to increase revenues and decrease expenses.</p><br> <p>Manages employees discipline and attendance and take action regarding any rules violation.</p><br> <p>Ensures compliance with all food and beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p><br> <p>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><br> <p>Establishes guidelines so employees understand expectations and parameters.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Comprehensive understanding of restaurant operations, including front-of-house and back-of-house procedures, customer service standards, and food safety regulations.</p><br> <p>Strong leadership and management skills to effectively supervise and motivate restaurant staff, delegate tasks, and resolve conflicts.</p><br> <p>Excellent communication and interpersonal abilities to interact professionally with guests, staff, and management, fostering positive relationships and ensuring exceptional service.</p><br> <p>Problem-solving capabilities to address operational challenges, adapt to changing circumstances, and implement solutions to optimize efficiency and profitability.</p><br> <p>Attention to detail and organizational skills to manage administrative tasks, such as scheduling, inventory control, and financial reporting, with accuracy and efficiency.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Adminstrative Services L3<br>Food and Beverage Quality Management L3<br>Restaurant Management L3<br>Agility<br>Guest Relations L3<br>AI Fluency<br>Product/Service Management L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Hotel and Restaurant Management or Food and Beverage related course<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span><span>The Paralegal Manager supports by maintaining, drafting documents, and organizing files, calling on legal witnesses, maintaining a legal library to perform a variety of tasks to support lawyers, counsels, including&nbsp;conducting legal research, and drafting documents.</span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p><span><span><span><span>Facilitate the establishment of new companies in Qatar, ensuring adherence to local laws and regulations.</span></span></span></span></p><br> <p><span><span><span><span>Coordinate with foreign lawyers and legal firms to establish companies in other jurisdictions.</span></span></span></span></p><br> <p><span><span><span><span>Prepare and review all necessary incorporation documents, including articles of association, shareholder agreements, and related filings.</span></span></span></span></p><br> <p><span><span><span><span>Ensure timely renewal of commercial registrations, trade licenses, and other mandatory legal documents.</span></span></span></span></p><br> <p><span><span><span><span>Monitor expiration dates of licenses and registrations and proactively initiate the renewal process.</span></span></span></span></p><br> <p><span><span><span><span>Handle amendments to legal documents, including changes in company structure, address, or shareholder details.</span></span></span></span></p><br> <p><span><span><span><span>Ensure the CR matrix, as approved by the Executive Committee and BOD, is fully implemented across all relevant operations.</span></span></span></span></p><br> <p><span><span><span><span>Regularly review and update the CR matrix to align with business needs and regulatory changes.</span></span></span></span></p><br> <p><span><span><span><span>Coordinate with internal departments to enforce compliance with the approved matrix.</span></span></span></span></p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p><span><span><span><span>Assist attorneys in preparing legal documents ensuring accuracy and compliance with legal requirements.</span></span></span></span></p><br> <p><span><span><span><span>Maintain an organized system for storing legal and regulatory documents.</span></span></span></span></p><br> <p><span><span><span><span>Conduct periodic reviews to ensure compliance with all applicable laws and regulations.</span></span></span></span></p><br> <p><span><span><span><span>Liaise with regulatory authorities in Qatar and abroad to resolve legal issues or discrepancies.</span></span></span></span></p><br> <p><span><span><span><span>Communicate with foreign lawyers and international legal counsel to manage cross-border company establishment and compliance.</span></span></span></span></p><br> <p><span><span><span><span>Review and negotiate terms with external legal service providers to ensure cost-effective legal support.</span></span></span></span></p><br> <p><span><span><span><span>Supervise and guide a team of paralegal and administrative staff providing guidance, mentorship, and training.</span></span></span></span></p><br> <p><span><span><span><span>Delegate tasks, set priorities, and monitor performance to meet deadlines and ensure high-quality output.</span></span></span></span></p><br> <p><span><span><span><span>Review drafts prepared by paralegals for accuracy, compliance, and adherence to legal standards. </span></span></span></span></p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p><span><span><span><span>Strong experience in corporate legal support, with a focus on company establishment and legal documentation.</span></span></span></span></p><br> <p><span><span><span><span>Strong organizational skills to manage legal documents, filings, and correspondence efficiently.</span></span></span></span></p><br> <p><span><span><span><span>Excellent written and verbal communication abilities to draft legal documents and communicate effectively with clients and legal teams.</span></span></span></span></p><br> <p><span><span>Attention to detail and accuracy to ensure precision in&nbsp;</span></span><span><span><span><span>document preparation and case management.</span></span></span></span></p><br> <p><span><span><span><span>Familiarity with legal procedures and terminology to provide valuable support to attorneys and clients in legal matters.</span></span></span></span></p><br> <p><span><span>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</span></span></p><br> <br><br><u><b>Job Experience</b></u> <br><p><span><span><span><span>8 years of total experienc;&nbsp;</span></span></span></span></p><br> <p><span><span><span><span>5 years of relevant work experience with 2 years in supervisory role</span></span></span></span></p><br> <p><span><span><em><span><span>GCC experience: 2 years is a plus</span></span></em></span></span></p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Corporate Governance L3<br>Corporate Licensing L3<br>Due Diligence L3<br>Leadership<br>Legal Research L3<br>Mergers and Acquisitions L3<br>Provide Direction<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration or any related field<br>Diploma in any Related Technical Certificates<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong> We are seeking an experienced Technical Project Manager (Cybersecurity) to lead and deliver enterprise cybersecurity initiatives across multiple business, IT and OT technology domains. The successful candidate will be responsible for managing complex cybersecurity project, coordinating cross-functional teams, aligning cybersecurity project requirements, and ensuring the successful implementation of cybersecurity solutions, processes in compliance with project requirements. This role requires a strong blend of project management expertise, cybersecurity knowledge, technical acumen, stakeholder management, and leadership skills to drive project delivery.</p><p><strong>Key Responsibilities</strong></p><p><strong>Project Management</strong></p><ul><li>Lead end-to-end delivery of cybersecurity projects from initiation through closure including test and commissioning.</li><li>Manage multiple cybersecurity solutions for delivery in alignment with project requirements.</li><li>Track project milestones, dependencies, risks, and issues, providing regular status reporting to the program management team.</li><li>Ensure the project is delivered on time, within scope, budget, and quality expectations.</li></ul><p><strong>Cybersecurity Leadership</strong></p><ul><li>Drive implementation of cybersecurity solutions, including:</li><li>Security Incident and Event Management (SIEM) Solution</li><li>Privilege Access Management (PAM) Solution</li><li>Endpoint Security (XDR) solution</li><li>Web Security Gateway (Proxy)</li><li>Email Security Gateway (SEG)</li><li>OT/IoT Intrusion Detection System</li><li>Network Access Control (NAC) Solution (OT, IoT and IT Compatible)</li><li>Network Detection and Response (NDR) Solution</li><li>Centralized Network Monitoring Solution</li><li>IT and OT Patch Management Solution</li><li>Deception Technology</li><li>Vulnerability Management Solution</li><li>Security Orchestration, Automation &amp; Response (SOAR) Platform and Threat Intelligence</li><li>Sandboxing Solution</li><li>Secure Configuration Management &amp; File Integrity Monitoring</li><li>Ticketing and Asset Management Solution</li><li>Single Unified Platform for Integrated Visualization, Analytics and Orchestration (Dashboard, workflow) Solution</li><li>Bi Annual Security Assessment (Grey box &amp; Black Box Testing)</li><li>Collaborate with security architects and engineers to ensure technical requirements are properly addressed and executed.</li></ul><p><strong>Stakeholder Management</strong></p><ul><li>Act as the primary liaison between internal teams, subcontractors/vendors, and end customers.</li><li>Translate technical cybersecurity concepts into business-friendly language for senior management.</li></ul><p><strong>Risk, Compliance &amp; Governance</strong></p><ul><li>Identify, assess, and manage project-related cybersecurity risks.</li><li>Ensure cybersecurity solutions are align with regulatory and compliance requirements</li><li>Support audit activities and remediation programs.</li></ul><p><strong>Vendor &amp; Resource Management</strong></p><ul><li>Manage third-party security vendors, consultants, and implementation partners.</li><li>Monitor vendor performance, contract deliverables, and project outcomes.</li><li>Coordinate internal and external project resources effectively.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong> Bachelor s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or related field. Master s degree (Good to have).</li><li><strong>Certification</strong> PMP (Project Management Professional) CISSP (Certified Information Systems Security Professional)</li><li><strong>Experience</strong> 10+ years of experience in the field of cybersecurity. 5+ years of experience in project management for cybersecurity projects. Experience managing budgets, timelines, and cross-functional teams in large scale cybersecurity projects.</li><li><strong>Technical Knowledge</strong> Strong understanding of: Cybersecurity frameworks and standards such as NCSA, QCF 2022 and IEC 62443 Network security architectures Cloud platforms (Azure, Google Cloud) Security operations and incident response Identity and Access Management solutions Vulnerability management platforms Threat detection and monitoring technologies Security compliance and regulatory requirements</li><li><strong>Project Management Expertise</strong> Expert knowledge of Agile, Scrum, Waterfall, and Hybrid methodologies.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!</b></p><br><p>Job Description:&nbsp;</p><br><p>Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud, and mobility enable its business partners to operate efficiently and successfully in the markets they serve. We’re redefining distribution. Ingram Micro helps businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!</p><br><p>The Cyber Security team drives Ingram Micro’s innovative strategies, focusing on vendor sales and market expansion. Collaborate with regional partners to implement global initiatives and adapt strategies to address the unique needs of your market. Your role will be pivotal in maintaining current business relationships, improving inactive accounts, and creating new business opportunities.</p><br><p>At Ingram Micro, we foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.</p><br><p>As the Business Development Manager - Cyber Security, you will drive and improve vendor sales while meeting the vendor and company objectives and targets. You will micro-manage all layers of the sales channel, improving product depth and market share for all tiers. Your focus will be on maintaining current business relationships, improving inactive accounts, and creating new business opportunities. You will be aware of all project bids and target Ingram Micro involvement in them.</p><br><p><b>Key Responsibilities:</b></p><br><ul><li><p>Establish productive, professional relationships with key personnel in assigned partner accounts.</p><br></li><li><p>Coordinate the involvement of company personnel to meet partner performance objectives and partners’ expectations.</p><br></li><li><p>Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.</p><br></li><li><p>Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones.</p><br></li><li><p>Drive adoption of company programs among assigned partners.</p><br></li></ul><p><b>Experiences, Skills, and Expectations:</b></p><br><ul><li><p>Graduate with 5:7 years’ experience in IT.</p><br></li><li><p>You have Cisco &amp; Gulf Experience.</p><br></li><li><p>Technical Background is preferred.</p><br></li><li><p>Strong ‘customer-first’ mentality able to utilize relationships to drive results.</p><br></li></ul><p>At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get the opportunity to work with passionate team members and stay connected as one family.</p><br><p>#LI-NS1&nbsp;</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary We are looking for a Category Manager - Non Food to join the team in Qatar and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate? Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc. Reviewing and resolving any issues with local suppliers.</p><p>Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</p><p>Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. Collecting market prices and conducting country price audits.</p><p>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: - - - - - - - - - - </p><br><p>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously </p><br><p>identify ways to improve collection process and recommend implementation. </p><br><p>Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate </p><br><p>strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher</p><br><p>end buckets (associated with high probability of default). For the lower-end buckets (representing one or two </p><br><p>instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely </p><br><p>basis to prevent the outstanding amounts from moving to the higher-end default buckets. </p><br><p>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current </p><br><p>market and working environment to protect the best interests of the bank and to ensure efficient and effective </p><br><p>process flow of the Department’s functions. </p><br><p>Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, </p><br><p>obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved </p><br><p>work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve </p><br><p>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses </p><br><p>for the bank. </p><br><p>Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in </p><br><p>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms. </p><br><p>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and </p><br><p>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals. </p><br><p>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial. </p><br><p>Implements KPI’s and best practices for Retail Recovery Control. </p><br><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise </p><br><p>benefits for the bank. </p><br><p>Act within the limits of the powers delegated to the incumbent. </p><br><p>B. Customer (Internal &amp; External): - - - - - </p><br><p>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and </p><br><p>deal information including conducting site visits, and assessing the true status of the customer’s business, </p><br><p>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems. </p><br><p>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit, </p><br><p>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal </p><br><p>consultants, government officials, etc. to achieve the Department’s goals and objectives. </p><br><p>Keep close tabs and follow up on customer activities and whereabouts through communication with such </p><br><p>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc. </p><br><p>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which </p><br><p>includes guidelines for initiating contact with the errant customers (verbal/ written reminders), </p><br><p>C. Internal (Processes, Products, Regulatory): - - - - - - - - - - - - - </p><br><p>Work closely and proactively with Retail Banking and Asset &amp; Wealth Management Business units, and or the </p><br><p>Early Warning officers to identify non-performing customers. </p><br><p>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all </p><br><p>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant </p><br><p>third parties [without duplicating checking already made by the Early Warning officers]. </p><br><p>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as </p><br><p>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances </p><br><p>have failed). </p><br><p>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed </p><br><p>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and. </p><br><p>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL </p><br><p>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that </p><br><p>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the </p><br><p>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation </p><br><p>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate </p><br><p>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or </p><br><p>to assist in building up bank’s case against the customer. </p><br><p>Determine updated collateral [real estate and movable assets] values and mark to market values of securities </p><br><p>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario </p><br><p>execution. </p><br><p>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt </p><br><p>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the </p><br><p>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting / </p><br><p>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn </p><br><p>periodic collection status reports are given to the Department to update us on developments. Responsible for </p><br><p>recommending termination of low performing debt collectors. </p><br><p>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of </p><br><p>competent external legal counsel, and or referral / filing of case against the erring customer with the Police </p><br><p>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and </p><br><p>difficult / non-cooperative clients. </p><br><p>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled. </p><br><p>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel, </p><br><p>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and </p><br><p>developments of such cases. </p><br><p>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and </p><br><p>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re</p><br><p>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests; </p><br><p>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in </p><br><p>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and </p><br><p>procedures and the QCB requirements. </p><br><p>Manage the public auctions process and ensure the independence over the selection and evaluation of bids. </p><br><p>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB </p><br><p>requirements. </p><br><p>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information </p><br><p>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP, </p><br><p>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external </p><br><p>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports </p><br><p>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases </p><br><p>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re</p><br><p>scheduled Loans Report, Collateral (Vehicles) Sold Report. </p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </p><br><p>Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control </p><br><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, </p><br><p>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the </p><br><p>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br><p>F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br><p>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br><p>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for </p><br><p>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further </p><br><p>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer </p><br><p>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and </p><br><p>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in </p><br><p>accordance with QNB policies and procedures and in compliance with QCB regulations. </p><br> <br> <br><br> Education and Experience Requirements <br> <p>--Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.</p><br> <br> <br> </div>