وظائف مدير مطعم في قطر

POSITION OBJECTIVE<br><br>A assistant restaurant manager’s primary role is to manage and control the day to day restaurant operations<br><br>Key Responsibilities<br><br> Ensure that FOH and BOH staffs are familiar with the day’s requirement. Ensure training of all staff is done prior to restaurant opening and whenever needed to maintain excellence of operation standards. Responsible for coordination with all related parties during the Pre-opening Phase of the restaurant to ensure that the Opening Date is reached with full readiness of entire aspects of staffing, training, stocking, menu, budgets, Marketing Plan, and all other aspects of operations. Ensure that all staff is treated fairly and with commonly accepted courtesy. Ensure that time tables, leave roasters and attendance registers are up-to-date. Coordinate with the executive chef and bartender for new menus as needed and to create a wide variety of new dishes and beverage list. Ensure that all communications between restaurant and kitchen run smoothly. Ensure that all purchased order have been delivered and stored. Responsible for the Profit and loss statement of the restaurant. Responsible for achieving set revenues and sales targets for the entire operation of the restaurant on both Floors. Managing the prompt efficient and courteous serving of food and beverage in the restaurant. Schedules working hours of all Service staff, taking into consideration volume of expected business (Reservations and timetables) and ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of the HR. Ensure that all staffs are under control are fully informed in respect of disciplinary procedures, the handling of grievances, etc. Ordering supplies and to ensure that all stocks are ordered to the correct quantities, quality and price. Managing all administration procedure and ensure that all documents are sent to the appropriate accounts department immediately for processing. Ensure that expenses are within budget limits. Managing the Tips division. Control and manage the monthly inventory. Managing the day to day function of all restaurant employees, facilities, daily stock checks/stock takes and sales. Ensure that all stocks are being kept securely and under the correct conditions applicable to each type of commodity stored Managing the daily briefing with the staff to ensure smooth running of the service sequences Hold weekly meetings with the Managing Partner to ensure that operation is going as it should and to ensure that any special arrangements are properly communicated. Responsible for the PR and Marketing activities and communication in order to maximize exposure, footfall and sales revenues of both levels of Restaurant. Generate weekly, monthly and quarterly reports on all aspects of the restaurant operations, including but not limited to budgets, cost breakdowns and sales breakdowns (per food categories, customer profile, menu items, days of the week, etc) Health, Safety and Security Maintain the required standard of operational hygiene according to cleaning rotas at all times. Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same. Familiarize with emergency exits and evacuation procedures. Financial Management To achieve the budget by monitoring and controlling the departmental operations, considering restaurant and expenditure. On an ongoing basis, control and analyze departmental costs to ensure performance against budget;implementing corrective measures where necessary to produce positive business results.<br><br>General<br><br> Comply with the company's corporate code of conduct. Familiarize yourself with the company values and model desired behaviors. Perform tasks as directed by the Management in pursuit of the achievement of business goals.

POSITION OBJECTIVE<br><br>A assistant restaurant manager’s primary role is to manage and control the day to day restaurant operations<br><br>Key Responsibilities<br><br> Ensure that FOH and BOH staffs are familiar with the day’s requirement. Ensure training of all staff is done prior to restaurant opening and whenever needed to maintain excellence of operation standards. Responsible for coordination with all related parties during the Pre-opening Phase of the restaurant to ensure that the Opening Date is reached with full readiness of entire aspects of staffing, training, stocking, menu, budgets, Marketing Plan, and all other aspects of operations. Ensure that all staff is treated fairly and with commonly accepted courtesy. Ensure that time tables, leave roasters and attendance registers are up-to-date. Coordinate with the executive chef and bartender for new menus as needed and to create a wide variety of new dishes and beverage list. Ensure that all communications between restaurant and kitchen run smoothly. Ensure that all purchased order have been delivered and stored. Responsible for the Profit and loss statement of the restaurant. Responsible for achieving set revenues and sales targets for the entire operation of the restaurant on both Floors. Managing the prompt efficient and courteous serving of food and beverage in the restaurant. Schedules working hours of all Service staff, taking into consideration volume of expected business (Reservations and timetables) and ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of the HR. Ensure that all staffs are under control are fully informed in respect of disciplinary procedures, the handling of grievances, etc. Ordering supplies and to ensure that all stocks are ordered to the correct quantities, quality and price. Managing all administration procedure and ensure that all documents are sent to the appropriate accounts department immediately for processing. Ensure that expenses are within budget limits. Managing the Tips division. Control and manage the monthly inventory. Managing the day to day function of all restaurant employees, facilities, daily stock checks/stock takes and sales. Ensure that all stocks are being kept securely and under the correct conditions applicable to each type of commodity stored Managing the daily briefing with the staff to ensure smooth running of the service sequences Hold weekly meetings with the Managing Partner to ensure that operation is going as it should and to ensure that any special arrangements are properly communicated. Responsible for the PR and Marketing activities and communication in order to maximize exposure, footfall and sales revenues of both levels of Restaurant. Generate weekly, monthly and quarterly reports on all aspects of the restaurant operations, including but not limited to budgets, cost breakdowns and sales breakdowns (per food categories, customer profile, menu items, days of the week, etc) Health, Safety and Security Maintain the required standard of operational hygiene according to cleaning rotas at all times. Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same. Familiarize with emergency exits and evacuation procedures. Financial Management To achieve the budget by monitoring and controlling the departmental operations, considering restaurant and expenditure. On an ongoing basis, control and analyze departmental costs to ensure performance against budget;implementing corrective measures where necessary to produce positive business results.<br><br>General<br><br> Comply with the company's corporate code of conduct. Familiarize yourself with the company values and model desired behaviors. Perform tasks as directed by the Management in pursuit of the achievement of business goals.

ضيفة أساسية في الضيافة<br><br>منذ يومين<br><br>دوام كامل<br><br>في الموقع<br><br>الدوحة، الدوحة، قطر<br><br>وصف الوظيفة<br><br>نبحث عن مدير سلامة وصحة مهنية لدعم عمليات اثنين من أبرز مفاهيم المطاعم في الدوحة. هذا الدور مثالي لمن يتمتعون بالتنظيم العالي، والاهتمام بالتفاصيل، والشغف ب维持 أعلى معايير سلامة الغذاء والامتثال في بيئة ضيافة سريعة الخطى.<br><br>المسؤوليات الرئيسية:<br><br>الحفاظ على سجلات سلامة الغذاء والنظافة وفقًا لمتطلبات وزارة الصحة العامة (MoPH)، وHACCP، وISO 22000. رصد التخزين البارد، والمخازن الجافة، والمخزون من خلال عمليات فحص الامتثال الروتينية. إدارة جداول التنظيف وسجلات التطهير وقوائم التحقق التشغيلية. الحفاظ على الوثائق المتعلقة بسلامة الحريق، ومعدات الوقاية الشخصية (PPE)، والإسعافات الأولية، وورقات بيانات السلامة (SDS). التنسيق مع الموردين الخارجيين، بما في ذلك مكافحة الآفات، وإدارة النفايات، ومزودي خدمات المعدات. إعداد تقارير الامتثال اليومية والأسبوعية لفريق الإدارة. دعم رئيس الطهاة وفريق العمليات في ضمان بقاء المطابخ جاهزة للتدقيق وامتثالها الكامل للأنظمة المحلية.<br><br>متطلبات الوظيفة<br><br>المتطلبات:<br><br>دبلوم أو درجة علمية في علوم الأغذية، أو إدارة المرافق، أو مجال ذي صلة. خبرة من 1 إلى 3 سنوات في دور دعم في السلامة والصحة المهنية، أو النظافة، أو ضمان الجودة في قطاع الضيافة أو الأغذية والمشروبات. إجادة اللغتين العربية والإنجليزية. فهم قوي للوائح وزارة الصحة العامة (MoPH) في قطر، وسلامة الأغذية، وقوانين السلامة والصحة المهنية. تنظيم عالي مع اهتمام ممتاز بالتفاصيل وثقة في إدارة الوثائق وسجلات الامتثال. شهادات HACCP، وسلامة الأغذية، و/أو الإسعافات الأولية ذات فائدة.<br><br>تم الإرسال!<br><br>تم تقديم طلبك بنجاح!<br><br>وظائف أخرى<br><br>لقد تقدمت بالفعل لهذه الوظيفة<br><br>شكرًا لاهتمامك - لقد استلمنا طلبك مسبقًا، لذا لا يمكن قبول هذه التقديم الجديدة. طلبك السابق موجود في الملف.<br><br><a target="_blank" rel="noopener noreferrer" href="https://fundamentalhospitality.recruitee.com/o/health-and-safety-administrator-restaurants/c/new?utm_id=16954677&utm_source=HSE+Jobs+in+The+GCC">قدم الآن</a><br><br>المزيد من الوظائف<br><br>مشرف سلامة LOTO<br><br>Urban Ridge Supplies<br><br>محاضر - الصحة المهنية، السلامة والبيئة<br><br>جامعة الدوحة للعلوم والتكنولوجيا<br><br>المسؤوليات الرئيسية:<br><br>الحفاظ على سجلات سلامة الغذاء والنظافة وفقًا لمتطلبات وزارة الصحة العامة (MoPH)، وHACCP، وISO 22000. رصد التخزين البارد، والمخازن الجافة، والمخزون من خلال عمليات فحص الامتثال الروتينية. إدارة جداول التنظيف وسجلات التطهير وقوائم التحقق التشغيلية. الحفاظ على الوثائق المتعلقة بسلامة الحريق، ومعدات الوقاية الشخصية (PPE)، والإسعافات الأولية، وورقات بيانات السلامة (SDS). التنسيق مع الموردين الخارجيين، بما في ذلك مكافحة الآفات، وإدارة النفايات، ومزودي خدمات المعدات. إعداد تقارير الامتثال اليومية والأسبوعية لفريق الإدارة. دعم رئيس الطهاة وفريق العمليات في ضمان بقاء المطابخ جاهزة للتدقيق وامتثالها الكامل للأنظمة المحلية.<br><br>متطلبات الوظيفة<br><br>المتطلبات:<br><br>دبلوم أو درجة علمية في علوم الأغذية، أو إدارة المرافق، أو مجال ذي صلة. خبرة من 1 إلى 3 سنوات في دور دعم في السلامة والصحة المهنية، أو النظافة، أو ضمان الجودة في قطاع الضيافة أو الأغذية والمشروبات. إجادة اللغتين العربية والإنجليزية. فهم قوي للوائح وزارة الصحة العامة (MoPH) في قطر، وسلامة الأغذية، وقوانين السلامة والصحة المهنية. تنظيم عالي مع اهتمام ممتاز بالتفاصيل وثقة في إدارة الوثائق وسجلات الامتثال. شهادات HACCP، وسلامة الأغذية، و/أو الإسعافات الأولية ذات فائدة.<br><br>تم الإرسال!<br><br>تم تقديم طلبك بنجاح!

تعد طلبات جزءاً من مجموعة دليفري هيرو، وهي منصة التوصيل المحلية الرائدة في العالم. تتمثل مهمتنا في تقديم تجربة مذهلة - سريعة وسهلة وتصل إلى باب منزلك. نحن نعمل في حوالي 65 دولة حول العالم. يقع مقرنا الرئيسي في برلين بألمانيا. تم إدراج دليفري هيرو في بورصة فرانكفورت منذ عام 2017 وهي جزء من مؤشر سوق الأسهم MDAX.<br><br>وصف الوظيفة<br><br>سيكون مقر هذا الدور في قطر وسيتبع المدير العام لطلبات كيتشنز في منطقة الشرق الأوسط وشمال أفريقيا. نحن نبحث عن مدير دولة متحمس ودافع للغاية لخدمات الطعام لفريقنا في قطر. يجب أن يتمتع المرشح المثالي بسجل حافل في إدارة الفرق، وأن يكون مرتاحاً للعمل بشكل مستقل والتعامل مع البيانات، مع العمل عن كثب مع فريق الإدارة.<br><br>المسؤوليات<br><br>وضع خطة عمل لتنمية حضور المطابخ السحابية في قطر، بما يتماشى بشكل وثيق مع استراتيجية الشركة الأوسع. مسؤول عن تطوير الأعمال، وأصحاب المصلحة، ومبادرات إدارة المشاريع واسعة النطاق لطلبات كيتشنز في الكويت. مالك للبيانات المالية لخدمات الطعام في الدولة، ومسؤول عن تحقيق الميزانيات وضمان مبادرات النمو عبر البناء، وإطلاق العلامات التجارية الجديدة، وإدارة عمل تجاري مربح. التنسيق بين أصحاب المصلحة المتعددين وضمان تسليم طلبات مثالية للمستهلكين. الشراكة مع فرق عمليات الخدمات اللوجستية وتجربة العملاء لدينا لتحسين أداء الموقع بشكل عام. العمل عن كثب مع المدير الأول لخدمات الطعام لإنشاء حالات عمل مقنعة للمساعي المستقبلية. لعب دور رئيسي من خلال التحديد المشترك لمساحات المطابخ للتوسع التي تلبي جميع المعايير المحددة بشكل مشترك؛ الموقع، والحجم، وسهولة الوصول، والتكلفة، وما إلى ذلك. إدارة العمليات اليومية لعلامات تجارية متعددة؛ تلبية معايير الصحة والسلامة، وإدارة عمليات تسليم المخزون، ونظافة الموقع، وما إلى ذلك.<br><br>المؤهلات<br><br>درجة البكالوريوس/ماجستير في إدارة الأعمال في تخصصات الأعمال أو التسويق أو العلوم والتكنولوجيا والهندسة والرياضيات من جامعة مرموقة. خبرة لا تقل عن 3 سنوات في دور مدير نمو/منتج أو ما يعادلها؛ في الاستشارات؛ في الاستراتيجية الداخلية؛ أو في الشركات الناشئة. مطلوب خبرة سابقة في مجال التكنولوجيا، أو التجارة الإلكترونية، أو الطعام، أو السلع الاستهلاكية سريعة التداول، أو مزيج من هذه الصناعات. إجادة اللغة العربية ضرورية. خبرة سابقة في إدارة فرق متعددة الوظائف. فهم عميق للبيانات المالية، والتخطيط، ومقترحات الاستثمار. فهم الأدوات التحليلية مثل SQL وTableau وبالطبع Microsoft Excel. القدرة على تحديد مقاييس النجاح الرئيسية، واستيعاب مجموعات البيانات المعقدة، وبناء خطط عمل قائمة على البيانات للاستجابة لظروف السوق. معرفة جيدة بمفاهيم وأدوات التسويق عبر الإنترنت. معرفة شاملة بصناعة المطابخ السحابية وأعمال المطاعم بشكل عام. مهارات تواصل جيدة، بما في ذلك القدرة على تقديم حالات عمل مقنعة لأصحاب المصلحة على جميع مستويات المنظمة بما في ذلك الإدارة العليا.

<p>للامتثال لقواعد سلوك الفندق في جميع الأوقات. الحفاظ على معرفة كاملة والامتثال لجميع سياسات الفندق/القسم وإجراءات الخدمة والمعايير، مع ضمان إطلاع العاملين أيضاً. تحمل المسؤولية عن التنسيق والمراقبة لجميع الاجتماعات من الحجز الأولي حيثما أمكن حتى التقييم بعد المؤتمر وتسوية الحساب. التواصل مع قسم المبيعات في نقطة المفاوضات الأولية مع العميل لمساعدة قسم المبيعات في تقديم مقترحات مربحة وفعالة تتماشى مع إرشادات الفندق. إدارة جميع أعمال MICE والتموين مع التنسيق الوثيق مع العميل والغرف والمبيعات وحجز الأقسام. إعداد وإصدار BEOs وملخصات المجموعات لجميع الفعاليات إلى جميع الأقسام التشغيلية قبل الحدث بثلاثة أيام عمل على الأقل. نقل جميع المعلومات من خلال المتابعة المنتظمة مع العميل لمراجعة تخصيصات قاعة الولائم وأعداد الضيوف المتوقعين والتواصل مع جميع الأقسام المعنية. ترتيب تسجيلات الوصول الجماعية بالتنسيق مع مدير الـ Front Office. إجراء موجزات قبل الحدث وبعده وإبلاغ أي ملاحظات ذات صلة بالحدث(s) إلى جميع الأقسام المعنية لتحسين أي عيوب معالجتها داخل التشغيل. مراجعة جميع رسوم الطعام والشراب اليومية ورسوم المؤتمرات الموثقة لحسابات ذات صلة خلال كل مؤتمر أو اجتماع أو حافز، لضمان أن جميع الرسوم تتماشى مع الـ BEO. استشارة مدير الطعام والشراب والطاهي التنفيذي لإعداد قوائم جذابة تجذب الأعمال وتحقق ربحاً مناسباً (قوائم مصممة حسب الطلب). حضور اجتماع الـ BEO الأسبوعي بما في ذلك موظفو مبيعات و خدمات الأحداث، مدير الولائم، طهاة الولائم، وكبير الأمناء، للانتهاء من كافة تفاصيل الوظائف القادمة. كن على علم بالأحداث الدورية وكن مبادراً في التخطيط. ضمان الاستجابة الدقيقة للاقتراحات خلال 24 ساعة وتقديم مستوى عالٍ من خدمة الضيوف في قسم التموين وفعاليات المبيعات في جميع الأوقات. التأكد من متابعة العملاء المحتملين بشكل فوري ومهني (خلال 48 ساعة من إرسال الاستفسار). ضمان نقل فعال لمتطلبات مؤتمر العميل وتفاصيل العقد من مديري المبيعات وفريق التموين والفعاليات إلى فريق العمليات. الحفاظ على مستوى عالٍ من الخدمة من خلال التدريب والتوجيه المستمرين لجميع التقارير المباشرة والمتعاونين. الحفاظ على جميع سجلات المنتجع ونماذجه وسياساته كما تقضي الإدارة. الحفاظ وتحسين المعايير الإدارية للقسم. المحافظة على حفظ ملف ورقة الوظائف والتأكد من إضافة/حذف وتغيير الحالة. متابعة وتحديث صيانة القوائم. البقاء مرناً أمام أي تغييرات يقدمها العميل بالنسبة لنشاطاتهم/وظائفهم المخطط لها أو غير المخطط لها. لقاء منظمي المؤتمرات يومياً قبل الحدث وبعده لتأكيد التفاصيل. الاستجابة بنبرة عاجلة لأي طلب من العميل لضمان أقصى رضا خلال مؤتمره. العناية بالتفاصيل والمتابعة لأي متطلبات من العميل فيما يتعلق بالهندسة، العقود الخارجية، الفنانين، منسقي الزهور، الصوت والصورة، ترتيبات الشحن (الوارد والصادر)، مرافق التخزين، حجوزات المطاعم، وأي تواصل داخلي أو خارجي بين الأطراف الضروري. لضمان رضا الضيف والتعامل مع شكاواه. إقامة علاقات ضيافة مميزة. الحضور للعمل في الوقت المحدد وهو يرتدي الزي الرسمي وبطاقة الاسم في جميع الأوقات. تقديم خدمة مهذبة ومهنية للعملاء الخارجيين والداخليين في جميع الأوقات. الحفاظ على علاقات عمل جيدة مع الزملاء وجميع الأقسام. فهم شامل للسياسة الخاصة بالفندق المتعلقة بالحريق والطوارئ، والنظافة، والصحة والسلامة والالتزام بها. الحفاظ على مستوى عالٍ من المظهر الشخصي والنظافة في جميع الأوقات. الاستجابة للتغييرات في القسم كما تمليها الصناعة أو الشركة أو المنتجع. أداء أي مهام معقولة أخرى كما يكلفك المشرف.</p><p><strong>الوصف الوظيفي المرغوب فيه</strong></p><p><br></p>

تبحث Flat White عن قائد خبير في قطاع الضيافة لتحديد والارتقاء بتجربة ضيوفنا الكاملة عبر جميع فروعنا.<br>سيكون مدير العلامة التجارية وتجربة الضيوف مسؤولاً عن تشكيل كيفية تجربة الضيوف لـ Flat White من لحظة دخولهم حتى لحظة مغادرتهم، وضمان تجسيد علامتنا التجارية باستمرار من خلال موظفينا وكرم ضيافتنا وجودة خدماتنا.<br>المسؤوليات الرئيسية• تحديد رحلة ضيف Flat White الكاملة ومعايير الضيافة.• إنشاء وتنفيذ دليل شامل لتجربة الضيوف والخدمة.• وضع معايير واضحة للترحيب، والتواصل مع الضيوف، وعرض المنتجات، وتقديم الخدمة، والتعامل مع الشكاوى، واستعادة الخدمة، ووداع الضيوف.• تطوير أسلوب خدمة مميز لـ Flat White يعكس هوية علامتنا التجارية وثقافة القهوة المختصة لدينا.• تدريب وتوجيه مديري المقاهي وأعضاء الفريق في مجال الضيافة، وتفاعل الضيوف، والتميز في الخدمة.• التأكد من قدرة الفرق على توصيل قصة Flat White ومنتجاتها وقيم علامتها التجارية بثقة وبشكل طبيعي.• إجراء تدقيق منتظم لتجربة الضيوف عبر جميع المواقع وتحديد فرص التحسين.• استخدام ملاحظات الضيوف ومراقبة الخدمة لتعزيز المعايير والتدريب والمشاركة.• التعاون الوثيق مع أقسام العمليات والعلامة التجارية والموارد البشرية لضمان تجربة ضيوف متسقة مع نمو الشركة.• دعم افتتاح المقاهي الجديدة من خلال ترسيخ ثقافة الخدمة ومعايير تجربة الضيوف الخاصة بـ Flat White منذ البداية.<br>ملف المرشح• خبرة تتراوح بشكل مثالي بين 8 إلى 12 عاماً أو أكثر في قطاع الضيافة الفاخرة أو المتميزة، بما في ذلك الفنادق الفاخرة، والمطاعم الراقية، وضيافة أسلوب الحياة، أو علامات المأكولات والمشروبات المتميزة.• خبرة سابقة في تجربة الضيوف، أو التميز في الخدمة، أو الضيافة، أو تجربة العلامة التجارية أو دور قيادي مماثل.• خبرة مثبتة في إنشاء معايير الخدمة، وإرشادات تجربة الضيوف، والكتيبات، وبرامج تدريب الضيافة.• قدرات قوية في التوجيه، والتيسير، وتطوير الفرق.• مهارات تواصل وشخصية ممتازة، مع القدرة على إلهام المديرين وفرق العمل الأمامية.• فهم قوي لكيفية دمج الأشخاص والخدمة والبيئة وسرد قصة العلامة التجارية لخلق تجربة ضيف لا تُنسى.• ستكون الخبرة في العمل عبر مواقع متعددة ميزة إضافية. من نبحث عنه<br>نحن نبحث عن شخص يفهم الضيافة بما يتجاوز الكفاءة التشغيلية، شخص يمكنه تحويل قيم العلامة التجارية إلى تفاعلات إنسانية صادقة وإنشاء تجربة ضيوف مميزة ولا تُنسى ومتسقة في Flat White.<br>إذا كنت شغوفاً بالضيافة وثقافة الخدمة وبناء علاقات هادفة مع الضيوف، يسعدنا أن نسمع منك.

Additional Information<br><br>Job Number 26105240<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Areas of responsibility include Pool, and Beach/Bars. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years' experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years' experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are currently looking for an enthusiastic and passionate IRD (In-Room Dining) Manager to join our team. If you are a natural leader who enjoys creating memorable guest experiences, leading high-performing teams, and thriving in a fast-paced luxury hospitality environment, we’d love to hear from you.<br><br>What You’ll Be Doing:<br><br>Lead and oversee the daily operations of the In-Room Dining department, ensuring smooth and efficient service delivery Create exceptional and personalized dining experiences for our guests Inspire, coach, and develop the IRD team to deliver outstanding service standards Ensure service quality, presentation, and attention to detail consistently exceed guest expectations Manage staffing, scheduling, and team performance Monitor operational costs, productivity, and departmental budgets Work closely with Culinary, F&B, and other departments to ensure seamless operations and guest satisfaction Handle guest feedback professionally and proactively create service recovery opportunities Maintain health, safety, hygiene, and luxury service standards at all times<br><br>What we’re looking for:<br><br>Previous leadership experience in In-Room Dining or Food & Beverage operations within a luxury hospitality environment Strong knowledge of restaurant and room service operations A passionate leader who enjoys developing and motivating teams Excellent communication and interpersonal skills Strong attention to detail with a guest-focused mindset Ability to thrive in a dynamic and fast-paced environment Strong organizational and problem-solving skills<br><br>What’s In It for You?<br><br>Competitive Tax-free annual salary package of QAR 166,20021 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as In-Room Dining Manager!<br><br>#In-Room Dining Manager #The Ned Doha #lovethe Ned

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are currently looking for an enthusiastic and passionate IRD (In-Room Dining) Manager to join our team. If you are a natural leader who enjoys creating memorable guest experiences, leading high-performing teams, and thriving in a fast-paced luxury hospitality environment, we’d love to hear from you.<br><br>What You’ll Be Doing:<br><br>Lead and oversee the daily operations of the In-Room Dining department, ensuring smooth and efficient service delivery Create exceptional and personalized dining experiences for our guests Inspire, coach, and develop the IRD team to deliver outstanding service standards Ensure service quality, presentation, and attention to detail consistently exceed guest expectations Manage staffing, scheduling, and team performance Monitor operational costs, productivity, and departmental budgets Work closely with Culinary, F&B, and other departments to ensure seamless operations and guest satisfaction Handle guest feedback professionally and proactively create service recovery opportunities Maintain health, safety, hygiene, and luxury service standards at all times<br><br>What we’re looking for:<br><br>Previous leadership experience in In-Room Dining or Food & Beverage operations within a luxury hospitality environment Strong knowledge of restaurant and room service operations A passionate leader who enjoys developing and motivating teams Excellent communication and interpersonal skills Strong attention to detail with a guest-focused mindset Ability to thrive in a dynamic and fast-paced environment Strong organizational and problem-solving skills<br><br>What’s In It for You?<br><br>Competitive Tax-free annual salary package of QAR 166,20021 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as In-Room Dining Manager!<br><br>#In-Room Dining Manager #The Ned Doha #lovethe Ned

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are currently looking for an enthusiastic and passionate IRD (In-Room Dining) Manager to join our team. If you are a natural leader who enjoys creating memorable guest experiences, leading high-performing teams, and thriving in a fast-paced luxury hospitality environment, we’d love to hear from you.<br><br>What You’ll Be Doing:<br><br>Lead and oversee the daily operations of the In-Room Dining department, ensuring smooth and efficient service delivery Create exceptional and personalized dining experiences for our guests Inspire, coach, and develop the IRD team to deliver outstanding service standards Ensure service quality, presentation, and attention to detail consistently exceed guest expectations Manage staffing, scheduling, and team performance Monitor operational costs, productivity, and departmental budgets Work closely with Culinary, F&B, and other departments to ensure seamless operations and guest satisfaction Handle guest feedback professionally and proactively create service recovery opportunities Maintain health, safety, hygiene, and luxury service standards at all times<br><br>What we’re looking for:<br><br>Previous leadership experience in In-Room Dining or Food & Beverage operations within a luxury hospitality environment Strong knowledge of restaurant and room service operations A passionate leader who enjoys developing and motivating teams Excellent communication and interpersonal skills Strong attention to detail with a guest-focused mindset Ability to thrive in a dynamic and fast-paced environment Strong organizational and problem-solving skills<br><br>What’s In It for You?<br><br>Competitive Tax-free annual salary package of QAR 166,20021 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as In-Room Dining Manager!<br><br>#In-Room Dining Manager #The Ned Doha #lovethe Ned

<b>وصف الوظيفة </b><div> <p>كل مسار ضيف هو قصة تنتظر أن تُروى. كـ مدير تجربة الضيوف لدينا، ستكون حارس اللحظات التي لا تُنسى، تضمن أن تعكس كل تفاعل دفءًا، أناقة، وخدمة شخصية. منذ وصول ضيوفنا وحتى مغادرتهم، ستخلق تجارب استثنائية تلهم ذكريات دائمة وروابط عاطفية عميقة.</p> <p>ما الذي ستحصل عليه</p> <ul> <li>بطاقة مزايا الموظفين التي تقدم أسعاراً مخفضة في فنادق أكور حول العالم.</li> <li>فرص التعلم والتطوير من خلال أكاديميات أكور.</li> <li>فرص النمو المهني داخل فندقك وعبر شبكة أكور العالمية.</li> <li>الفرصة لإحداث تأثير meaningful من خلال مبادراتنا في الاستدامة والمسؤولية الاجتماعية المؤسسية، بما في ذلك Planet 21.</li> <li>أن تكون جزءاً من فريق شغوف ي celebrations الإبداع، الفردية، والضيافة الأصيلة.</li> </ul> <p>ما الذي ستقوم به</p> <ul> <li>قيادة وتبني رحلة تجربة الضيف، مع التأكد من أن كل نقطة تواصل تتجاوز معايير خدمة الرفاهية.</li> <li>تعزيز ثقافة الضيافة الشخصية والمخلصة، وخلق تجارب فريدة ولا تُنسى لكل ضيف.</li> <li>إجراء فحوصات جودة دورية وعمليات تدقيق الخدمة عبر غرف الضيوف، المناطق العامة، المطاعم، وجميع المرافق المخصصة للضيوف لضمان عرض استثنائي وتفوق في الخدمة.</li> <li>مراقبة الامتثال لمعايير العلامة التجارية ومتطلبات ضمان جودة الفندق، وتنفيذ مبادرات التحسين المستمر.</li> <li>تحليل ملاحظات الضيوف، التقييمات الإلكترونية، استبيانات رضا الضيوف، وتقارير الجودة لتحديد الاتجاهات، وضع خطط عمل، وتحسين تجربة الضيف الشاملة.</li> <li>التعاون عن كثب مع قادة التشغيل لتنفيذ تحسينات الخدمة، حل مخاوف الجودة، ودفع التميز التشغيلي.</li> <li>تقديم جلسات تدريب جذابة، توجيه، وتحديثات خدمة لإلهام فريق Heartists لتقديم تجارب ضيوف لا تُنسى باستمرار.</li> <li>التعامل مع مخاوف الضيوف واسترداد الخدمة بمهنية وتعاطف وكفاءة، مع ضمان الحل السريع مع تجاوز توقعات الضيف عندما يكون ذلك ممكنًا.</li> <li>مراقبة معايير خدمة القسم وتقديم مبادرات مبتكرة تعزز رضا الضيف وولاء العلامة التجارية.</li> <li>ضمان الامتثال لجميع متطلبات الصحة والسلامة والنظافة واللوائح المحلية ذات الصلة بعمليات الفندق.</li> <li>إعداد تقارير الجودة وتجربة الضيف الشاملة، وتقديم الأفكار الرئيسية واتجاهات الأداء وتوصيات للإدارة العليا.</li> <li>تعزيز ثقافة التحسين المستمر، والابتكار، والتعاون، وتمكين Heartists من خلق تجارب ضيوف ذات مغزى.</li></ul></div><p><strong>الملف المرشح المطلوب</strong></p>Qualifications <div> <ul> <li>خبرة سابقة في تجربة الضيوف، ضمان الجودة، الاستقبال، قسم الغرف، أو إدارة الضيافة الفاخرة.</li> <li>شغف قوي بالضيافة الفاخرة، الخدمة الشخصية، وخلق تجارب ضيوف لا تُنسى.</li> <li>قيادة ممتازة، وتوجيه، واتصالات، ومهارات التعامل مع الآخرين.</li> <li>قدرات تحليلية ومهارات حل مشكلات قوية مع تفانٍ في التفاصيل.</li> <li>الخبرة في العمل مع منصات رضا الضيوف وأنظمة إدارة الجودة تعتبر ميزة.</li> <li>القدرة على الازدهار في بيئة سريعة وتقديم أعلى معايير التميز في الخدمة.</li> <li>إتقان ممتاز للإنجليزية مكتوبة ومنطوقة؛ لغات إضافية ميزة.</li></ul></div>

Position Summary<br><br>The Front-of-House Manager is responsible for leading the day-to-day front office operations while delivering exceptional member and guest experience. As the first point of contact for all visitors, the role combines hospitality, customer service, sales, administration and team leadership to ensure every interaction reflects the premium standard of Doha Golf Club.<br><br>The role plays a key part in the Club’s commercial transformation by driving membership growth, promoting club facilities, increasing visitor conversion, supporting events and ensuring the front office operates as a Member Experience & Sales Centre rather than a traditional reception.<br><br>Member & Guest Experience<br><br>Deliver an outstanding first impressions for all members, guests and visitors. Ensure all visitors are greeted professionally and promptly. Manage all front desk operations, telephone enquiries and visitor reception. Resolve member and guest concerns efficiently and professionally. Maintain the highest standards of hospitality and presentation. Ensure service standards are consistently achieved.<br><br>Membership & Sales<br><br>Promote all membership categories and guide prospective members through the sales journey. Conduct club tours for prospective members and corporate clients. Convert visitor enquiries into memberships whenever possible. Upsell club services including golf, academy programmes, restaurant offers, retail and events Support membership retention initiatives and referral programmes. Follow up all membership leads and enquiries.<br><br>Customer Relationship Management (CRM)<br><br>Capture and maintain accurate member, visitor and prospect information. Maintain an up-to-date CRM database. Support marketing campaigns through quality date capture. Monitor enquiry conversation and follow-up.<br><br>Front Office Operations<br><br>Lead and supervise the front office team. Prepare staff schedules and ensure adequate coverage. Maintain reception standards and procedures. Coordinate with Golf Operations, F & B, Events, Academy and Membership teams. Prepare operational reports.<br><br>Events and Commercial Supports<br><br>Support club events, tournaments and activations. Promote restaurant offers, academy programmes and seasonal campaigns. Assist with corporate hospitality initiatives. Increase overall club utilization.<br><br>Leadership<br><br>Train, coach and develop the Front Office team. Create a customer-first culture. Monitor performance and drive continuous improvement.<br><br>Key Performance Indicators (KPIs)<br><br>Membership enquiries and conversion rate. Customer satisfaction and complaint resolution. CRM database growth and accuracy. Event participation generated through Front Office. Restaurant and retail referrals. Telephone response time and visitor greeting compliance.<br><br>Qualifications & Experience<br><br>Bachelor’s degree or Diploma in Hospitality, Business Administration, Tourism or related field (preferred).3-5 years’ experience in hospitality, luxury hotels, golf clubs or premium customer service. Previous supervisory or management experience preferred. Experience in membership sales or CRM is highly desirable.<br><br>Skills And Competencies<br><br>Exceptional customer service and hospitality. Strong sales, negotiation and upselling skills. Leadership and team management. Excellent communication and interpersonal skills. Professional presentation. Strong administrative and reporting skills. Proficiency in Microsoft Office and CRM systems.<br><br>Language Requirements<br><br>Fluent English (mandatory). Arabic preferred. Additional languages are an advantage.<br><br>Service Standards<br><br>Answer calls promptly and professionally. Greet every visitor warmly. Offer club tours to prospective members. Follow up enquiries within 24 hours. Record every visitor interaction in the CRM. Deliver an exceptional member experience.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> &nbsp;يشرف مشرف المطعم على عمليات وردية يومية لضمان جودة عالية في خدمة الطعام ورضا الضيوف وكفاءة العاملين. هذه الدور يجسر الفجوة بين موظفي الخط الأمامي والإدارة العليا، يعالج احتياجات العملاء الفورية، يوجه أعضاء الفريق، ويحافظ على معايير السلامة والخدمة.&nbsp;<br><br><strong>إدارة الوردية وخدمة العملاء<br></strong><br><br><ul><li> supervises Front-of-House (FOH) staff during daily shifts, ensuring smooth dining room operations.</li><li>حل شكاوى العملاء ومشكلات الخدمة بسرعة وبنبرة إيجابية.</li><li>مراقبة سرعة الخدمة، عرض الطعام، وتدوير الطاولات للحفاظ على المعايير العالية.</li><li>المساعدة في إجراءات الفتح والإغلاق، بما في ذلك التعامل النقدي، السقوط الآمن، وتأمين المبنى.</li></ul><strong>القيادة والتدريب للفريق<br></strong><br><br><ul><li>تعيين الأعمال الجانبية اليومية، ومحطات العمل، ومهام الوردية للنُدَّادين، والمضيفين، والراكضين.</li><li>تدريب الوافدين الجدد على بروتوكولات الخدمة، وأصناف القائمة، ونظم نقاط البيع (POS).</li><li>تقديم تغذية راجعة وتوجيه فوري لأعضاء الفريق أثناء الخدمة.</li><li>تغطية وظائف الأرضية (خدمة، استقبال، أو تسريع الطلب) عندما يكون المطعم زاخراً أو يعاني من نقص العمالة.</li></ul><strong>العمليات والامتثال<br></strong><br><br><ul><li>ضمان الامتثال الكامل للوائح سلامة الغذاء، والتطهير، وخدمات الكحول.</li><li>مراقبة مستويات مخزون لوازم قسم الأمام وخضع للإبلاغ عن النقص لمدير المطعم.</li><li>مراجعة بطاقات حضور الموظفين، إدارة تقليل الورديات بناءً على أهداف العمل، والتعامل مع الاتصالات الطارئة.</li></ul> </div>

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.<br><br>Qualifications<br><br> College diploma in Hotel Management or related field Previous experience in Food & Beverage/Restaurant operation Passion for leadership and teamwork Eye for detail to achieve operational excellence Excellent guest service skills<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary:<br><br>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.<br><br>What's On Your Plate<br><br>Partner Relationship Management:<br><br>Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.<br><br>Data-Driven Consulting<br><br>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans.<br><br>Account Growth & Optimization<br><br>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume.<br><br>Cross-Functional Collaboration<br><br>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.<br><br>Contract Management & Compliance<br><br>Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.<br><br>Qualifications<br><br>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. Self-starter with the ability to work independently in a fast-paced environment. Fluency in Arabic Language is a must

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary:<br><br>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.<br><br>What's On Your Plate<br><br>Partner Relationship Management:<br><br>Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.<br><br>Data-Driven Consulting<br><br>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans.<br><br>Account Growth & Optimization<br><br>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume.<br><br>Cross-Functional Collaboration<br><br>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.<br><br>Contract Management & Compliance<br><br>Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.<br><br>Qualifications<br><br>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. Self-starter with the ability to work independently in a fast-paced environment. Fluency in Arabic Language is a must

Assistant Sales Manager – Hotel Industry<br>Job Summary The Assistant Sales Manager will support the Sales Manager in developing and executing sales strategies to achieve the hotel's revenue, occupancy, and business development objectives. The role will focus on generating new business, maintaining strong relationships with corporate and leisure clients, increasing room and event revenues, and supporting the overall commercial performance of the hotel. Key Responsibilities<br>Sales & Business Development Assist the Sales Manager in implementing the hotel's sales and business development strategies. Identify and develop new business opportunities across corporate, leisure, travel trade, government, and other market segments. Conduct sales calls, client visits, presentations, and property inspections. Develop and maintain strong relationships with key corporate accounts, travel agencies, tour operators, and other business partners. Generate leads and convert prospects into confirmed room bookings, events, meetings, and other hotel business. Promote the hotel's rooms, restaurants, banqueting, meeting facilities, and other services. Achieve individual and team sales targets as assigned. Account Management Maintain regular communication with existing clients to ensure repeat business and customer satisfaction. Manage assigned corporate and key accounts and identify opportunities for increased revenue. Negotiate rates and commercial agreements within approved hotel policies. Monitor client feedback and coordinate with relevant departments to resolve service-related concerns. Revenue & Market Development Monitor market trends, competitor activities, room rates, promotions, and business opportunities. Support the Sales Manager in developing sales promotions and packages based on market demand. Assist in identifying new market segments and potential revenue sources. Work closely with Revenue Management and Reservations teams to maximize room occupancy and revenue. Events & Corporate Sales Support the sales team in securing conferences, meetings, weddings, banquets, group bookings, and corporate events. Conduct site inspections and prepare proposals for prospective clients. Coordinate with Events, Banquet, F&B, Front Office, and Operations teams to ensure successful delivery of contracted business. Reporting & Administration Maintain accurate records of sales calls, client meetings, leads, prospects, and business opportunities. Prepare regular sales activity and pipeline reports for the Sales Manager. Update the hotel's CRM and client database. Monitor competitor activities and provide relevant market intelligence. Assist with sales forecasts, budgets, and business plans. Team Support Assist in supervising and guiding Sales Executives and other sales team members when required. Support the Sales Manager in achieving departmental targets and implementing sales initiatives. Represent the hotel professionally at exhibitions, trade shows, networking events, and industry functions. Requirements Bachelor's degree or diploma in Hotel Management, Hospitality, Business Administration, Marketing, or a related field.3–5 years of relevant sales experience in the hotel/hospitality industry, preferably with experience in a supervisory or senior sales position. Strong knowledge of hotel sales, corporate accounts, travel trade, room sales, and events/banquet business. Proven track record of achieving sales targets and developing new business. Excellent communication, negotiation, presentation, and interpersonal skills. Strong knowledge of the local hospitality market and corporate client base is preferred. Proficiency in MS Office and hotel PMS/CRM systems. Good command of English; knowledge of Arabic or other relevant languages is an advantage. Presentable, confident, commercially driven, and customer-focused. Key Competencies Business Development Corporate Sales Hotel & Hospitality Sales Account Management Lead Generation Negotiation & Closing Revenue Growth Client Relationship Management Market Analysis Event & Banquet Sales Sales Forecasting Team Leadership Communication & Presentation Skills

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>We are looking for a results-driven Acquisition Manager (Sales) to join our team in Qatar and lead our growth charge. In this role, you will manage, coach, and inspire a high-performing team of Sales Executives to crush monthly acquisition targets and expand our restaurant network. If you are a strategic leader with a proven track record in field sales who thrives on driving the full sales funnel and fostering a high-performance culture, we want you on our team!<br><br>What’s On Your Plate?<br><br>Team Leadership & Performance Manage, coach, and motivate a team of Sales Executives across your assigned emirate(s). Drive individual and team performance against monthly acquisition targets and KPIs. Conduct regular field rides, performance reviews, and 1:1 coaching sessions to ensure consistent productivity and high closing ratios. Restaurant Acquisition & Growth Oversee the full acquisition funnel from lead generation to contract closure. Support the team in negotiating commercial terms, discount structures, and marketing agreements in line with company strategy. Ensure a steady pipeline of qualified leads through structured prospecting and CRM discipline. Process, Reporting & Forecasting Monitor daily and weekly activity metrics and conversion data; ensure accurate pipeline forecasting and reporting to the Senior Manager. Maintain up-to-date knowledge of Talabat’s value proposition, pricing models, and promotional mechanics to support the team’s sales pitches. Collaborate closely with the Onboarding and Account Management teams to ensure smooth partner handover and launch quality. Market Insights & Collaboration Gather on-ground intelligence on competitor activity, pricing, and market trends to identify new opportunities or risks. Partner with Marketing, Operations, and Finance to ensure commercial initiatives are effectively executed in the field. Represent Talabat professionally in all external interactions — embodying our culture of reliability, innovation, and partnership.<br>Qualifications<br><br>What Did We Order?<br><br>Preferred Candidates Will Have<br><br>4–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role. Strong people management skills — able to inspire, train, and develop high-performing sales teams. Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&B, delivery, FMCG, or tech. Bachelor’s degree in Business, Marketing, or related field (MBA is a plus). Excellent communication, negotiation, and stakeholder-management skills. Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems. Arabic speaker <br><br>Additional Information<br><br>Join Our Vibrant Team in Oatar - Where Work Meets Innovation and Fun!<br><br>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here. Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment. Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts. Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team. Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better. Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>We are looking for a results-driven Acquisition Manager (Sales) to join our team in Qatar and lead our growth charge. In this role, you will manage, coach, and inspire a high-performing team of Sales Executives to crush monthly acquisition targets and expand our restaurant network. If you are a strategic leader with a proven track record in field sales who thrives on driving the full sales funnel and fostering a high-performance culture, we want you on our team!<br><br>What’s On Your Plate?<br><br>Team Leadership & Performance Manage, coach, and motivate a team of Sales Executives across your assigned emirate(s). Drive individual and team performance against monthly acquisition targets and KPIs. Conduct regular field rides, performance reviews, and 1:1 coaching sessions to ensure consistent productivity and high closing ratios. Restaurant Acquisition & Growth Oversee the full acquisition funnel from lead generation to contract closure. Support the team in negotiating commercial terms, discount structures, and marketing agreements in line with company strategy. Ensure a steady pipeline of qualified leads through structured prospecting and CRM discipline. Process, Reporting & Forecasting Monitor daily and weekly activity metrics and conversion data; ensure accurate pipeline forecasting and reporting to the Senior Manager. Maintain up-to-date knowledge of Talabat’s value proposition, pricing models, and promotional mechanics to support the team’s sales pitches. Collaborate closely with the Onboarding and Account Management teams to ensure smooth partner handover and launch quality. Market Insights & Collaboration Gather on-ground intelligence on competitor activity, pricing, and market trends to identify new opportunities or risks. Partner with Marketing, Operations, and Finance to ensure commercial initiatives are effectively executed in the field. Represent Talabat professionally in all external interactions — embodying our culture of reliability, innovation, and partnership.<br>Qualifications<br><br>What Did We Order?<br><br>Preferred Candidates Will Have<br><br>4–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role. Strong people management skills — able to inspire, train, and develop high-performing sales teams. Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&B, delivery, FMCG, or tech. Bachelor’s degree in Business, Marketing, or related field (MBA is a plus). Excellent communication, negotiation, and stakeholder-management skills. Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems. Arabic speaker <br><br>Additional Information<br><br>Join Our Vibrant Team in Oatar - Where Work Meets Innovation and Fun!<br><br>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here. Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment. Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts. Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team. Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better. Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p>معلومات عنا</p><br><p>كأكبر مجموعة فنادق عائلية فاخرة في العالم، نحرص جميعاً على أن نكون سفراء حقيقيين لعلامة إنتركونتيننتال®.</p><br><p>مُشكَّلة عبر عقود من الخبرة الدولية ورؤى محلية، شغفنا بالسفر الفاخر يتخطى الثقافات والعادات. يدفعنا ذلك لخلق تجارب دافئة وراقية لأولئك الباحثين عن منظور أوسع للعالم. كل فندق من فنادقنا يزرع أسلوباً وجوّاً مميزين حيث نحتضن كل فرصة لتقديم تجربة شخصية ومثرية للضيوف.</p><br><p>إذا رغبتم في embrace عالم أوسع من الخبرات والفرص، نرحب بكم في أكثر علامة فندقية فاخرة عالمية دولية.</p><br><p>يقع على أطول شاطئ خاص فيُ الدوحة ووسط حدائق مُنشَّأة، يضم فندق إنتركونتيننتال الدوحة بيتش آند سبا 12 مطعماً ومجموعة من المرافق الترفيهية ومسبحاً متنوعاً ومنتجع Spa InterContinental ذو مستوى عالمي.</p><br><p>يقع في مكان حصري، دقائق من وسط مدينة الدوحة ومكاتب حكومية وشركات رئيسية ومن على مقربة من مركز الدوحة للمعارض والمؤتمرات، ومول سيتي سنتر، ونادي الدوحة للجولف، توفر فنادقنا أجواء فريدة ستعيد تعريف الفخامة إلى الأبد.</p><br><p><strong>يومك اليومي</strong></p><br><p>الإشراف على التشغيل اليومي لـ La Mar وLa Mar Beach وManko داخل فندق إنتركونتيننتال الدوحة، مع ضمان تجارب استثنائية للضيوف والالتزام بمعايير العلامة.</p><br><p>وضع وتنفيذ خطط استراتيجية لدفع نمو الأعمال وربحية بما يتماشى مع أهداف InterContinental Doha Beach &amp; Spa.</p><br><p>إدارة وقيادة فريق متنوع، بما في ذلك التوظيف والتدريب وإدارة الأداء ومبادرات engagement للموظفين.</p><br><p>تعزيز ثقافة ريادية وابتكارية، تشجيع الموظفين على توليد أفكار ومبادرات جديدة لتحسين تجربة الضيوف وزيادة الإيرادات.</p><br><p>المشاركة في اجتماعات التوقعات الشهرية مع فرق الإيرادات والمالية لتحليل الأداء المالي، وتحديد الاتجاهات، وتطوير استراتيجيات لتعظيم الإيرادات.</p><br><p>ضمان الامتثال لجميع اللوائح والقوانين والمعايير الخاصة بالعلامة، والحفاظ على بيئة آمنة ومرحبة للضيوف والموظفين.</p><br><p>القيادة بالقدوة في الالتزام ببرامج التدريب القياسية لـ La mar، وضمان تجهيز الموظفين بالمعرفة والمهارات اللازمة لتقديم خدمة استثنائية.</p><br><p>التعاون مع فريق الإدارة لتطوير وتنفيذ استراتيجيات التسويق والترويج لدفع نمو الأعمال وزيادة الوعي بالعلامة.</p><br><p>التحديث المستمر حول اتجاهات الصناعة، أنشطة المنافسين وتفضيلات العملاء لإبلاغ اتخاذ القرار والحفاظ على ميزة تنافسية.</p><br><p><strong>ما نحتاجه منك</strong></p><br><p>من الأفضل أن يمتلك المرشح بعضاً أو كل الكفاءات والخبرات التالية التي نبحث عنها:</p><br><p>- درجة البكالوريوس في إدارة الضيافة أو إدارة الأعمال أو مجال ذي صلة (يفضل درجة الماجستير).</p><br><p>- خبرة لا تقل عن 5 سنوات في دور مماثل ضمن مفهوم فندقي فاخر</p><br><p>- مهارات قيادية وإدارية قوية، مع القدرة على إلهام وتوجيه فريق متنوع.</p><br><p>- عقلية ريادية مع شغف بالابتكار والإبداع.</p><br><p>- الطلاقة في اللغة الإنجليزية (إتقان لغات إضافية يعتبر ميزة).</p><br><p><strong>ما نقدم</strong></p><br><p>سنكافئك على جميع جهودك براتب ومزايا تنافسية.</p><br><p>انضم إلينا وستصبح جزءاً من عائلة IHG العالمية – وكما هو الحال في جميع العائلات، يشارك جميع أعضاء فريقنا بعض السمات المشتركة للفوز. كفريق، نعمل بشكل أفضل معاً – نثق ببعضنا وندعم بعضنا، نفعل الشيء الصحيح ونرحب بوجهات نظر مختلفة. عليك أن تُظهر لنا أنك تهتم: أن تلاحظ التفاصيل الصغيرة التي تصنع فرقاً للضيوف وكذلك دائماً البحث عن طرق للتحسين - تفضل بزيارة www.careers.ihg.com لمعرفة المزيد عنا.</p><br><p>فانطلق - بين لنا كيف أن شغفك وشخصيتك هي الأنسب لتقديم تجارب لا تُنسى لضيوفنا.</p><br><br>