وظائف عن بعد في قطر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

About The Job<br><br>As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.<br><br>You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics. This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results.<br><br>What Would Your Day-to-day Look Like<br><br>Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space. Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics. Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities. Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging. Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences. Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.<br><br>An ideal candidate has<br><br>Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism. Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc) Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces. Strong project management and organizational skills. Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus. Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.<br><br>Perks And Benefits Of Working With Us<br><br>Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Carrot Cash travel stipend Flexdesk All Access Pass & Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact<br><br>???????? Contractor Disclosure: Qatar ????????<br><br>This position is offered as an Independent Contractor role based in Qatar, supporting the Hopper Cloud / HTS (Hopper Technology Solutions) business unit. The successful candidate will engage with Hopper as an independent service provider and will not be considered a legal employee under the Qatar Labour Law (Law No. 14 of 2004). As the State of Qatar generally requires expatriates to have local visa sponsorship, the contractor is responsible for ensuring they have the legal right to work as a freelancer/contractor (e.g., via a self-sponsored visa or a business entity) and must manage all applicable local tax and social security requirements. This engagement is governed by a commercial service agreement and does not provide eligibility for company-sponsored benefits, statutory end-of-service gratuities, or paid leave typical of a standard sponsored employment contract.<br><br>More about Hopper<br><br>At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.<br><br>The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.<br><br>While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.<br><br>Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.<br><br>Here are just a few stats that demonstrate the company’s recent growth:<br><br>Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.<br><br>Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.<br><br>Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.<br><br>Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.<br><br>Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, Comm Bank, Nubank, Flair Airlines and many more.<br><br>Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.<br><br>Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.<br><br>Come take off with us!<br><br>At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.

About The Job<br><br>As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.<br><br>You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics. This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results.<br><br>What Would Your Day-to-day Look Like<br><br>Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space. Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics. Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities. Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging. Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences. Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.<br><br>An ideal candidate has<br><br>Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism. Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc) Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces. Strong project management and organizational skills. Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus. Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.<br><br>Perks And Benefits Of Working With Us<br><br>Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Carrot Cash travel stipend Flexdesk All Access Pass & Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact<br><br>???????? Contractor Disclosure: Qatar ????????<br><br>This position is offered as an Independent Contractor role based in Qatar, supporting the Hopper Cloud / HTS (Hopper Technology Solutions) business unit. The successful candidate will engage with Hopper as an independent service provider and will not be considered a legal employee under the Qatar Labour Law (Law No. 14 of 2004). As the State of Qatar generally requires expatriates to have local visa sponsorship, the contractor is responsible for ensuring they have the legal right to work as a freelancer/contractor (e.g., via a self-sponsored visa or a business entity) and must manage all applicable local tax and social security requirements. This engagement is governed by a commercial service agreement and does not provide eligibility for company-sponsored benefits, statutory end-of-service gratuities, or paid leave typical of a standard sponsored employment contract.<br><br>More about Hopper<br><br>At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.<br><br>The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.<br><br>While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.<br><br>Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.<br><br>Here are just a few stats that demonstrate the company’s recent growth:<br><br>Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.<br><br>Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.<br><br>Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.<br><br>Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.<br><br>Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, Comm Bank, Nubank, Flair Airlines and many more.<br><br>Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.<br><br>Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.<br><br>Come take off with us!<br><br>At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>1. About Al Zubarah Investments: Al Zubarah Investments is a Single Family Office (SFO) licensed by the Qatar Financial Centre (QFC), managing and preserving the wealth of a principal family across a diversified portfolio of both local and international investments. The SFO operates as a lean, high-trust team where each member carries broad responsibility. The organisation places a premium on discretion, precision, and institutional-grade governance across all its activities. 2. Role Purpose: The Chief of Staff (CoS) is the operational backbone of Al Zubarah Investments. Sitting at the intersection of administration, operations, finance & accounting, governance, and family services, the CoS ensures that everything the Managing Director and Director of Investments do not directly manage is handled with precision, confidentiality, and proactivity. The role spans the full breadth of back-office and middle-office functions — from bookkeeping and regulatory liaison to family concierge — and is central to the smooth functioning of the office. This is a demanding, high-autonomy role suited to someone who combines a solid accounting foundation with exceptional organisational skills, sound judgement, and the interpersonal fluency to represent the office professionally with banks, regulators, lawyers, trustees, and family members alike. 3. Key Responsibilities: 3.1 Office Administration & Executive Support ? Manage the day-to-day running of the office, ensuring a well-organised, efficient working environment. ? Maintain and coordinate the calendars of the Managing Director and Director of Investments, including scheduling internal and external meetings, calls, and travel. ? Organise and prepare materials for all relevant meetings (team meetings, Investment Committee meetings), including agendas, minutes, and action-item tracking. ? Manage inbound correspondence and communications on behalf of the office; draft letters, emails, and formal communications as required. ? Coordinate domestic and international travel logistics for the principal family and office leadership, including visas, accommodation, and itineraries. ? Oversee office supplies, equipment, vendor contracts, and facilities management. ? Maintain an up-to-date office procedures manual and ensure all internal processes are documented. 3.2 Accounting & Bookkeeping ? Serve as the primary bookkeeper for the SFO, maintaining complete, accurate, and up-to-date financial records across all entities, accounts, and investment vehicles. ? Record all income, expenses, transfers, distributions, and capital transactions in the accounting system on a timely basis. ? Perform monthly bank reconciliations across all accounts held by the SFO and associated family entities. ? Prepare monthly management accounts (P&L, balance sheet, cash flow summary) for review by the Managing Director. ? Assist in the preparation of year-end financial statements and liaise with external auditors and tax advisors to facilitate the annual audit process. ? Maintain the SFO's chart of accounts and ensure consistent, accurate coding of all transactions. ? Monitor liquidity positions across accounts and flag funding needs or cash concentration issues to the Managing Director in a timely manner. ? Maintain fixed asset registers and depreciation schedules for all SFO assets. ? Support the preparation of management reports and financial summaries for the Investment Committee. ? Ensure compliance with applicable QFC accounting standards and maintain records in accordance with QFC and local regulatory requirements. 3.3 Invoice & Payments Management ? Manage the full accounts payable cycle: receive, review, code, and obtain approval for all invoices from service providers, advisors, and vendors. ? Process payments via the SFO's banking platforms, ensuring accurate and timely settlement of all obligations. ? Maintain a payments calendar to ensure no invoice or commitment falls due without prior notice to the Managing Director. ? Reconcile supplier statements and resolve any discrepancies with vendors or service providers. ? Manage petty cash and staff expense reimbursements in accordance with the SFO's expense policy. ? Track all recurring fees (management fees, retainers, advisory fees, custody charges, regulatory fees, etc.) and flag any deviations from agreed terms. ? Maintain documentation for all payments, ensuring audit-ready records at all times. 3.4 Document Management & Archiving ? Design, implement, and maintain a comprehensive digital and physical filing system covering all legal, financial, regulatory, investment, and family documents. ? Ensure all key documents (corporate resolutions, trust deeds, account agreements, investment reports, regulatory correspondence, valuation reports, insurance policies, wills, POAs, etc.) are properly indexed, version-controlled, and securely stored. ? Maintain a master document register with expiry and renewal alerts for time-sensitive items (licenses, insurance policies, regulatory filings, AML/KYC reviews, etc.). ? Ensure document access controls are in place and that confidentiality is maintained at all times. ? Coordinate execution, wet-signing, notarisation, and apostille of documents as required by service providers and regulators. ? Support due diligence processes by gathering and organising required documentation for banks, lawyers, trustees, and counterparties. 3.5 Regulatory & Compliance Liaison ? Act as the primary point of contact for the Qatar Financial Centre (QFC) Authority and the Qatar Financial Centre Regulatory Authority (QFCRA) on all administrative and compliance matters. – Track and manage QFC licence renewals, annual filings, and regulatory submissions. – Coordinate responses to information requests from the QFC and QFCRA, liaising with the Managing Director and external legal counsel as needed. ? Liaise with all external professional advisors and service providers, including: – Legal counsel (corporate, trust, and family law) — coordinating instructions, reviewing engagement letters, tracking matters – Real estate valuators — coordinating periodic property valuations and maintaining valuation records – Managed Service Providers (MSPs) / IT / technology vendors – Trustees and trust administrators – Banking partners (local and international) — account maintenance, KYC/AML renewal, account opening/closing, signatory updates – Tax advisors, auditors, and actuaries – Insurance brokers and providers ? Maintain a service provider register including contacts, scope of services, fee arrangements, contract terms, and renewal dates. ? Monitor regulatory developments relevant to SFOs in Qatar and flag any changes that may require action by the Managing Director or Director of Investments. ? Coordinate AML/KYC documentation for the SFO and its entities, ensuring records are current and complete. 3.6 Investment Committee & Governance Support ? Coordinate all administrative aspects of Investment Committee (IC) meetings: scheduling, logistics, circulation of materials, and preparation of the meeting room. ? Draft and maintain IC meeting minutes; track and follow up on action items assigned to the Managing Director, Director of Investments, or external advisors. ? Maintain the Investment Committee calendar, including regular reporting cycles and ad hoc meeting requests. ? Prepare or compile financial and accounting schedules requested by the IC (e.g. cash balances, fee summaries, entity structures, capital account statements). ? Maintain the register of IC members, their mandates, and appointment/renewal dates. ? Assist in maintaining the SFO's governance framework documentation (investment policy statement, risk registers, delegation of authority matrix) under the direction of the Managing Director. 3.7 Family Concierge Services ? Provide high-quality concierge support to the principal family, acting as a trusted point of contact for personal and administrative matters connected to the SFO's responsibilities. ? Coordinate and manage personal payments, transfers, and financial matters on behalf of family members as directed. ? Assist with property-related administration (leases, maintenance contracts, utility accounts, insurance, service provider coordination). ? Coordinate and track the family's insurance portfolio (property, vehicle, life, health, travel, liability) — renewals, claims, and correspondence with brokers. ? Support family members with document requests, certifications, and liaison with government offices or embassies where required. 4. Qualifications & Experience: 4.1 Education ? Bachelor's degree in Accounting, Finance, or a closely related field is required. ? A professional accounting qualification (CPA, ACCA, ACA, CMA, or equivalent) is strongly preferred. 4.2 Experience ? Minimum 5–8 years of relevant professional experience, ideally in one or more of the following environments: – Family office (single or multi-family office) – Private wealth management, trust company, or fiduciary firm – Professional services (audit, advisory, or legal) serving HNW or UHNW clients – Family-owned holding company based in Qatar or the GCC – Private equity, real estate investment, or asset management back-office ? Proven, hands-on bookkeeping and accounting experience — capable of maintaining books independently without reliance on a dedicated finance team. ? Experience liaising with regulators, lawyers, banks, and external advisors in a professional capacity. ? Experience in Qatar or the GCC is strongly preferred; familiarity with the QFC regulatory environment is an advantage. 4.3 Skills & Competencies ? Accounting & Financial Acumen: Solid command of double-entry bookkeeping, financial statement preparation, and reconciliation processes. ? Attention to Detail: Exceptional accuracy and thoroughness across all tasks — from bookkeeping entries to document management. ? Organisational Mastery: Ability to manage multiple competing priorities, deadlines, and stakeholders with calm efficiency. ? Discretion & Integrity: Absolute trustworthiness in handling highly confidential financial, legal, and personal information. ? Communication: Strong written and verbal communication skills in English; Arabic language skills are an advantage but not required. ? Technology Proficiency: Advanced command of Microsoft Office (Word, Excel, Outlook). Experience with accounting software (e.g. QuickBooks, Xero, Sage, or similar). Comfortable with document management systems and banking platforms. ? Proactivity & Initiative: A self-starter who anticipates needs, flags issues early, and solves problems without constant direction. ? Professionalism: Polished and professional demeanour in all interactions — with family members, senior advisors, regulators, and counterparties. 5. What We Offer: We offer a compelling opportunity for the right candidate to take on a broad, high-impact role within a lean and ambitious single family office. For an individual who values trust, variety, and responsibility, the position offers the chance to build a long-term career in a highly professional and discreet environment. The package is intended to be attractive and competitive, and is expected to include: ? A competitive salary commensurate with experience, qualifications, and the breadth of the role. ? Strong health insurance coverage. ? Reasonable flexibility to work from home where appropriate, subject to business needs, confidentiality requirements, and the demands of the role. ? High levels of autonomy, ownership, and responsibility from day one in a lean, high-trust environment. ? The opportunity to help build and institutionalise a best-in-class single family office platform, systems, and ways of working. ? A professional, low-bureaucracy environment that values discretion, excellence, long-term thinking, and sound judgement. 6. Working Environment & Expectations: Al Zubarah Investments operates as a deliberately small, lean team. The Chief of Staff must be comfortable working autonomously across a wide range of functions — there is no large back-office to delegate to. The role demands someone who takes full ownership of their responsibilities, maintains impeccable standards without being supervised, and operates with the level of discretion and professionalism expected in a private family office environment. The CoS will work closely with, and in direct support of, the Managing Director and the Director of Investments on a daily basis. Occasional interaction with the principal family should be expected. The role may from time to time require flexible working hours to accommodate time-sensitive transactions, regulatory deadlines, or IC meeting schedules. 7. A Note on Scope: The Chief of Staff role at Al Zubarah Investments is intentionally broad. Given the SFO's commitment to remaining a small, high-performing team, this position will encompass tasks that in a larger organisation would be distributed across a CFO, office manager, compliance officer, legal coordinator, and executive assistant. The ideal candidate will embrace this breadth as an opportunity, not a burden – and will take genuine pride in owning the operational infrastructure that allows the Managing Director and Director of Investments to focus entirely on investment management and principal family matters.</p><p>We are seeking a highly organised, discreet, and hands-on professional with 5–8 years of experience in a family office, private wealth management, professional services, family-owned holding company, or similar high-trust environment. The ideal candidate will have a strong accounting foundation and proven bookkeeping experience, including reconciliations, management accounts, invoice and payment management, and maintenance of accurate financial records. They should also be comfortable managing office operations, document control, service provider coordination, and governance / committee support in a lean team. The successful candidate will combine strong attention to detail with sound judgement, professionalism, and the ability to interact confidently with banks, lawyers, regulators, auditors, and family members. Experience in Qatar or the GCC is strongly preferred, and familiarity with the QFC environment would be an advantage. Strong English is essential; Arabic is helpful but not required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>1.&nbsp;About the Organisation</b></p><p>The Organisation is a Single Family Office (SFO) licensed by the Qatar Financial Centre (QFC), managing and preserving the wealth of a principal family across a diversified portfolio of both local and international investments. The SFO operates as a lean, high-trust team where each member carries broad responsibility. The Organisation places a premium on discretion, precision, and institutional-grade governance across all its activities.</p><p><br></p><p><b>2.&nbsp;Role Purpose</b></p><p>The Chief of Staff (CoS) is the operational backbone of the Organisation. Sitting at the intersection of administration, operations, finance &amp; accounting, governance, and family services, the CoS ensures that everything the Managing Director does not directly manage is handled with precision, confidentiality, and proactivity. The role spans the full breadth of back-office and middle-office functions — from bookkeeping and regulatory liaison to family concierge — and is central to the smooth functioning of the office.</p><p>This is a demanding, high-autonomy role suited to someone who combines a solid accounting foundation with exceptional organisational skills, sound judgement, and the interpersonal fluency to represent the office professionally with banks, regulators, lawyers, trustees, and family members alike.</p><p><br></p><p><b>3.&nbsp;Key Responsibilities</b></p><p>3.1&nbsp;Office Administration &amp; Executive Support</p><p>▸&nbsp;&nbsp;&nbsp;Manage the day-to-day running of the office, ensuring a well-organised, efficient working environment.</p><p>▸&nbsp;&nbsp;&nbsp;Maintain and coordinate the calendars of the Managing Director, including scheduling internal and external meetings, calls, and travel.</p><p>▸&nbsp;&nbsp;&nbsp;Organise and prepare materials for all relevant meetings (team meetings, Investment Committee meetings), including agendas, minutes, and action-item tracking.</p><p>▸&nbsp;&nbsp;&nbsp;Manage inbound correspondence and communications on behalf of the office; draft letters, emails, and formal communications as required.</p><p>▸&nbsp;&nbsp;&nbsp;Coordinate domestic and international travel logistics for the principal family and office leadership, including visas, accommodation, and itineraries.</p><p>▸&nbsp;&nbsp;&nbsp;Oversee office supplies, equipment, vendor contracts, and facilities management.</p><p>▸&nbsp;&nbsp;&nbsp;Maintain an up-to-date office procedures manual and ensure all internal processes are documented.</p><p><br></p><p>3.2&nbsp;Accounting &amp; Bookkeeping</p><p>▸&nbsp;&nbsp;&nbsp;Serve as the primary bookkeeper for the SFO, maintaining complete, accurate, and up-to-date financial records across all entities, accounts, and investment vehicles.</p><p>▸&nbsp;&nbsp;&nbsp;Record all income, expenses, transfers, distributions, and capital transactions in the accounting system on a timely basis.</p><p>▸&nbsp;&nbsp;&nbsp;Perform monthly bank reconciliations across all accounts held by the SFO and associated family entities.</p><p>▸&nbsp;&nbsp;&nbsp;Prepare monthly management accounts (P&amp;L, balance sheet, cash flow summary) for review by the Managing Director.</p><p>▸&nbsp;&nbsp;&nbsp;Assist in the preparation of year-end financial statements and liaise with external auditors and tax advisors to facilitate the annual audit process.</p><p>▸&nbsp;&nbsp;&nbsp;Maintain the SFO's chart of accounts and ensure consistent, accurate coding of all transactions.</p><p>▸&nbsp;&nbsp;&nbsp;Monitor liquidity positions across accounts and flag funding needs or cash concentration issues to the Managing Director in a timely manner.</p><p>▸&nbsp;&nbsp;&nbsp;Maintain fixed asset registers and depreciation schedules for all SFO assets.</p><p>▸&nbsp;&nbsp;&nbsp;Support the preparation of management reports and financial summaries for the Investment Committee.</p><p>▸&nbsp;&nbsp;&nbsp;Ensure compliance with applicable QFC accounting standards and maintain records in accordance with QFC and local regulatory requirements.</p><p><br></p><p>3.3&nbsp;Invoice &amp; Payments Management</p><p>▸&nbsp;&nbsp;&nbsp;Manage the full accounts payable cycle: receive, review, code, and obtain approval for all invoices from service providers, advisors, and vendors.</p><p>▸&nbsp;&nbsp;&nbsp;Process payments via the SFO's banking platforms, ensuring accurate and timely settlement of all obligations.</p><p>▸&nbsp;&nbsp;&nbsp;Maintain a payments calendar to ensure no invoice or commitment falls due without prior notice to the Managing Director.</p><p>▸&nbsp;&nbsp;&nbsp;Reconcile supplier statements and resolve any discrepancies with vendors or service providers.</p><p>▸&nbsp;&nbsp;&nbsp;Manage petty cash and staff expense reimbursements in accordance with the SFO's expense policy.</p><p>▸&nbsp;&nbsp;&nbsp;Track all recurring fees (management fees, retainers, advisory fees, custody charges, regulatory fees, etc.) and flag any deviations from agreed terms.</p><p>▸&nbsp;&nbsp;&nbsp;Maintain documentation for all payments, ensuring audit-ready records at all times.</p><p><br></p><p>3.4&nbsp;Document Management &amp; Archiving</p><p>▸&nbsp;&nbsp;&nbsp;Design, implement, and maintain a comprehensive digital and physical filing system covering all legal, financial, regulatory, investment, and family documents.</p><p>▸&nbsp;&nbsp;&nbsp;Ensure all key documents (corporate resolutions, trust deeds, account agreements, investment reports, regulatory correspondence, valuation reports, insurance policies, wills, POAs, etc.) are properly indexed, version-controlled, and securely stored.</p><p>▸&nbsp;&nbsp;&nbsp;Maintain a master document register with expiry and renewal alerts for time-sensitive items (licenses, insurance policies, regulatory filings, AML/KYC reviews, etc.).</p><p>▸&nbsp;&nbsp;&nbsp;Ensure document access controls are in place and that confidentiality is maintained at all times.</p><p>▸&nbsp;&nbsp;&nbsp;Coordinate execution, wet-signing, notarisation, and apostille of documents as required by service providers and regulators.</p><p>▸&nbsp;&nbsp;&nbsp;Support due diligence processes by gathering and organising required documentation for banks, lawyers, trustees, and counterparties.</p><p><br></p><p>3.5&nbsp;Regulatory &amp; Compliance Liaison</p><p>▸&nbsp;&nbsp;&nbsp;Act as the primary point of contact for the Qatar Financial Centre (QFC) Authority and the Qatar Financial Centre Regulatory Authority (QFCRA) on all administrative and compliance matters.</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Track and manage QFC licence renewals, annual filings, and regulatory submissions.</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Coordinate responses to information requests from the QFC and QFCRA, liaising with the Managing Director and external legal counsel as needed.</p><p>▸&nbsp;&nbsp;&nbsp;Liaise with all external professional advisors and service providers, including:</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Legal counsel (corporate, trust, and family law) — coordinating instructions, reviewing engagement letters, tracking matters</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Real estate valuators — coordinating periodic property valuations and maintaining valuation records</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Managed Service Providers (MSPs) / IT / technology vendors</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Trustees and trust administrators</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Banking partners (local and international) — account maintenance, KYC/AML renewal, account opening/closing, signatory updates</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Tax advisors, auditors, and actuaries</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Insurance brokers and providers</p><p>▸&nbsp;&nbsp;&nbsp;Maintain a service provider register including contacts, scope of services, fee arrangements, contract terms, and renewal dates.</p><p>▸&nbsp;&nbsp;&nbsp;Monitor regulatory developments relevant to SFOs in Qatar and flag any changes that may require action by the Managing Director </p><p>▸&nbsp;&nbsp;&nbsp;Coordinate AML/KYC documentation for the SFO and its entities, ensuring records are current and complete.</p><p><br></p><p>3.6&nbsp;Investment Committee &amp; Governance Support</p><p>▸&nbsp;&nbsp;&nbsp;Coordinate all administrative aspects of Investment Committee (IC) meetings: scheduling, logistics, circulation of materials, and preparation of the meeting room.</p><p>▸&nbsp;&nbsp;&nbsp;Draft and maintain IC meeting minutes; track and follow up on action items assigned to the Managing Director, or external advisors.</p><p>▸&nbsp;&nbsp;&nbsp;Maintain the Investment Committee calendar, including regular reporting cycles and ad hoc meeting requests.</p><p>▸&nbsp;&nbsp;&nbsp;Prepare or compile financial and accounting schedules requested by the IC (e.g. cash balances, fee summaries, entity structures, capital account statements).</p><p>▸&nbsp;&nbsp;&nbsp;Maintain the register of IC members, their mandates, and appointment/renewal dates.</p><p>▸&nbsp;&nbsp;&nbsp;Assist in maintaining the SFO's governance framework documentation (investment policy statement, risk registers, delegation of authority matrix) under the direction of the Managing Director.</p><p><br></p><p>3.7&nbsp;Family Concierge Services</p><p>▸&nbsp;&nbsp;&nbsp;Provide high-quality concierge support to the principal family, acting as a trusted point of contact for personal and administrative matters connected to the SFO's responsibilities.</p><p>▸&nbsp;&nbsp;&nbsp;Coordinate and manage personal payments, transfers, and financial matters on behalf of family members as directed.</p><p>▸&nbsp;&nbsp;&nbsp;Assist with property-related administration (leases, maintenance contracts, utility accounts, insurance, service provider coordination).</p><p>▸&nbsp;&nbsp;&nbsp;Coordinate and track the family's insurance portfolio (property, vehicle, life, health, travel, liability) — renewals, claims, and correspondence with brokers.</p><p>▸&nbsp;&nbsp;&nbsp;Support family members with document requests, certifications, and liaison with government offices or embassies where required.</p><p><br></p><p><b>4.&nbsp;Qualifications &amp; Experience</b></p><p>4.1&nbsp;Education</p><p>▸&nbsp;&nbsp;&nbsp;Bachelor's degree in Accounting, Finance, or a closely related field is required.</p><p>▸&nbsp;&nbsp;&nbsp;A professional accounting qualification (CPA, ACCA, ACA, CMA, or equivalent) is strongly preferred.</p><p>4.2&nbsp;Experience</p><p>▸&nbsp;&nbsp;&nbsp;Minimum 5–8 years of relevant professional experience, ideally in one or more of the following environments:</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Family office (single or multi-family office)</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Private wealth management, trust company, or fiduciary firm</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Professional services (audit, advisory, or legal) serving HNW or UHNW clients</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Family-owned holding company based in Qatar or the GCC</p><p>–&nbsp;&nbsp;&nbsp;&nbsp;Private equity, real estate investment, or asset management back-office</p><p>▸&nbsp;&nbsp;&nbsp;Proven, hands-on bookkeeping and accounting experience — capable of maintaining books independently without reliance on a dedicated finance team.</p><p>▸&nbsp;&nbsp;&nbsp;Experience liaising with regulators, lawyers, banks, and external advisors in a professional capacity.</p><p>▸&nbsp;&nbsp;&nbsp;Experience in Qatar or the GCC is strongly preferred; familiarity with the QFC regulatory environment is an advantage.</p><p>4.3&nbsp;Skills &amp; Competencies</p><p>▸&nbsp;&nbsp;&nbsp;Accounting &amp; Financial Acumen: Solid command of double-entry bookkeeping, financial statement preparation, and reconciliation processes.</p><p>▸&nbsp;&nbsp;&nbsp;Attention to Detail: Exceptional accuracy and thoroughness across all tasks — from bookkeeping entries to document management.</p><p>▸&nbsp;&nbsp;&nbsp;Organisational Mastery: Ability to manage multiple competing priorities, deadlines, and stakeholders with calm efficiency.</p><p>▸&nbsp;&nbsp;&nbsp;Discretion &amp; Integrity: Absolute trustworthiness in handling highly confidential financial, legal, and personal information.</p><p>▸&nbsp;&nbsp;&nbsp;Communication: Strong written and verbal communication skills in English; Arabic language skills are an advantage but not required.</p><p>▸&nbsp;&nbsp;&nbsp;Technology Proficiency: Advanced command of Microsoft Office (Word, Excel, Outlook). Experience with accounting software (e.g. QuickBooks, Xero, Sage, or similar). Comfortable with document management systems and banking platforms.</p><p>▸&nbsp;&nbsp;&nbsp;Proactivity &amp; Initiative: A self-starter who anticipates needs, flags issues early, and solves problems without constant direction.</p><p>▸&nbsp;&nbsp;&nbsp;Professionalism: Polished and professional demeanour in all interactions — with family members, senior advisors, regulators, and counterparties.</p><p><br></p><p><b>5.&nbsp;What We Offer</b></p><p>We offer a compelling opportunity for the right candidate to take on a broad, high-impact role within a lean and ambitious single family office. For an individual who values trust, variety, and responsibility, the position offers the chance to build a long-term career in a highly professional and discreet environment. The package is intended to be attractive and competitive, and is expected to include:</p><p>▸&nbsp;&nbsp;&nbsp;A competitive salary commensurate with experience, qualifications, and the breadth of the role.</p><p>▸&nbsp;&nbsp;&nbsp;Strong health insurance coverage.</p><p>▸&nbsp;&nbsp;&nbsp;Reasonable flexibility to work from home where appropriate, subject to business needs, confidentiality requirements, and the demands of the role.</p><p>▸&nbsp;&nbsp;&nbsp;High levels of autonomy, ownership, and responsibility from day one in a lean, high-trust environment.</p><p>▸&nbsp;&nbsp;&nbsp;The opportunity to help build and institutionalise a best-in-class single family office platform, systems, and ways of working.</p><p>▸&nbsp;&nbsp;&nbsp;A professional, low-bureaucracy environment that values discretion, excellence, long-term thinking, and sound judgement.</p><p><br></p><p><b>6.&nbsp;Working Environment &amp; Expectations</b></p><p>The Organisation operates as a deliberately small, lean team. The Chief of Staff must be comfortable working autonomously across a wide range of functions — there is no large back-office to delegate to. The role demands someone who takes full ownership of their responsibilities, maintains impeccable standards without being supervised, and operates with the level of discretion and professionalism expected in a private family office environment.</p><p>The CoS will work closely with, and in direct support of, the Managing Director on a daily basis. Occasional interaction with the principal family should be expected. The role may from time to time require flexible working hours to accommodate time-sensitive transactions, regulatory deadlines, or IC meeting schedules.</p><p><br></p><p><b>7.&nbsp;A Note on Scope</b></p><p>The Chief of Staff role at the Organisation is intentionally broad. Given the SFO's commitment to remaining a small, high-performing team, this position will encompass tasks that in a larger organisation would be distributed across a CFO, office manager, compliance officer, legal coordinator, and executive assistant. The ideal candidate will embrace this breadth as an opportunity, not a burden – and will take genuine pride in owning the operational infrastructure that allows the Managing Director to focus entirely on investment management and principal family matters.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Skills &amp; Competencies:</p><p>▸&nbsp;&nbsp;&nbsp;Accounting &amp; Financial Acumen: Solid command of double-entry bookkeeping, financial statement preparation, and reconciliation processes.</p><p>▸&nbsp;&nbsp;&nbsp;Attention to Detail: Exceptional accuracy and thoroughness across all tasks — from bookkeeping entries to document management.</p><p>▸&nbsp;&nbsp;&nbsp;Organisational Mastery: Ability to manage multiple competing priorities, deadlines, and stakeholders with calm efficiency.</p><p>▸&nbsp;&nbsp;&nbsp;Discretion &amp; Integrity: Absolute trustworthiness in handling highly confidential financial, legal, and personal information.</p><p>▸&nbsp;&nbsp;&nbsp;Communication: Strong written and verbal communication skills in English; Arabic language skills are an advantage but not required.</p><p>▸&nbsp;&nbsp;&nbsp;Technology Proficiency: Advanced command of Microsoft Office (Word, Excel, Outlook). Experience with accounting software (e.g. QuickBooks, Xero, Sage, or similar). Comfortable with document management systems and banking platforms.</p><p>▸&nbsp;&nbsp;&nbsp;Proactivity &amp; Initiative: A self-starter who anticipates needs, flags issues early, and solves problems without constant direction.</p><p>▸&nbsp;&nbsp;&nbsp;Professionalism: Polished and professional demeanour in all interactions — with family members, senior advisors, regulators, and counterparties.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Virtual Assistant (Executive Support / CRM / Operations) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexible based on client needs) About the Role We’re hiring a Virtual Assistant (VA) to support daily operations, communication, and execution across multiple business functions.<br> This is not a passive admin role.<br> You’ll act as a reliable execution partner , ensuring tasks are completed on time, communication stays organized, and nothing falls through the cracks.<br> If you’re highly organized, proactive, and comfortable handling multiple responsibilities — this role fits you well.<br> What You’ll Own Calendar, Inbox &amp; Admin Management (Core) Manage calendars, schedule meetings, and coordinate across time zones Organize inboxes, respond to emails, and flag priorities Draft professional communication (emails, memos, documents) Prepare meeting notes and track follow-ups Data &amp; System Management Maintain records in: Google Sheets Microsoft Excel CRMs like HubSpot / Salesforce Keep data accurate, updated, and well-structured Organize files across: Google Drive Dropbox Microsoft SharePoint Research &amp; Task Execution Conduct research on: Competitors Vendors Market insights Compile findings into structured summaries or presentations Support ad hoc requests and small projects Client, Vendor &amp; Communication Support Respond to client inquiries or route them appropriately Follow up with vendors and track outstanding items Ensure clear, timely communication across stakeholders Operations &amp; Project Support Assist with: Invoicing and expense tracking Light bookkeeping (if required) Maintain project trackers in: Asana Trello Notion Monday.<br>com Keep workflows organized and updated What Makes You a Strong Fit You are highly organized and detail-oriented You take initiative without being asked You communicate clearly and professionally You can manage multiple tasks without losing track You are reliable and follow through consistently Required Experience &amp; Skills 1–2 years of Virtual Assistant, admin, or operations support experience Strong proficiency in: Microsoft Office / Google Workspace Excellent written and verbal communication skills Strong time management and organizational ability Reliable internet and ability to work independently Nice to Have (Top Candidates) Experience with CRMs: HubSpot / Salesforce / Zoho Familiarity with: QuickBooks Xero Experience supporting: Founders Startups Remote teams Handling multiple clients or executives simultaneously What a Typical Day Looks Like Manage calendar and inbox, prioritizing urgent tasks Update CRM records and organize documents Prepare reports, documents, or presentations Conduct research for ongoing projects Follow up with vendors and stakeholders Review tasks and prepare next-day priorities In short: You ensure </span></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Real Estate Operations Coordinator (Property Management, Leasing &amp; Tenant Coordination) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours (flexibility required for </span></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Executive Assistant (Remote Executive Support) Remote | Full-Time | Executive Support | U.<br>S. Business Hours Hiring for Our Client Our client is seeking a highly organized and proactive Executive Assistant to support executive leadership and help keep day-to-day operations running smoothly.<br> This role is ideal for someone who excels at calendar management, executive communications, meeting coordination, and administrative support in a fast-paced remote environment.<br> The ideal candidate is detail-oriented, dependable, resourceful, and capable of managing multiple priorities with minimal supervision.<br> Key Responsibilities Executive Calendar Management Manage executive calendars and scheduling across multiple time zones Coordinate meetings, appointments, and business commitments Resolve scheduling conflicts and prioritize executive time effectively Prepare agendas, reminders, and meeting materials Executive Communications Manage and organize executive inboxes Draft, edit, and proofread emails, reports, and internal communications Coordinate communication between executives, team members, and external stakeholders Ensure timely follow-up on action items and requests Travel &amp; Logistics Coordination Arrange domestic and international travel when required Coordinate flights, accommodations, transportation, and itineraries Manage travel changes and last-minute adjustments Track and reconcile travel-related expenses Administrative &amp; Operational Support Prepare presentations, reports, and business documents Organize and maintain digital files and records Process expense reports and administrative requests Support ongoing projects and operational initiatives Handle ad hoc executive support tasks as needed Meeting Coordination Schedule and coordinate virtual meetings Prepare meeting materials and briefing documents Take meeting notes and distribute action items Track follow-ups and ensure accountability on key tasks Required Qualifications 2+ years of experience as an Executive Assistant, Administrative Assistant, Virtual Assistant, Operations Coordinator, or similar role Experience supporting managers, directors, executives, or leadership teams Strong organizational and time-management skills Excellent written and verbal communication skills Ability to work independently in a remote environment High level of professionalism, reliability, and attention to detail Preferred Qualifications Experience supporting executives in startups, agencies, professional services, or remote organizations Experience managing multiple calendars and competing priorities Experience coordinating meetings across international time zones Familiarity with executive operations and project coordination Technical Skills Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Google Workspace (Gmail, Calendar, Docs, Sheets, Drive) Collaboration &amp; Project Management Tools: Slack Notion Asana Trello Similar platforms Video Conferencing: Zoom Microsoft Teams Google Meet What Success Looks Like Executive schedules remain organized and optimized Meetings, communications, and projects are coordinated efficiently Administrative processes run smoothly with minimal oversight Leadership receives proactive support and timely follow-up Priorities stay organized and deadlines are consistently met Ideal Candidate Highly organized and detail-oriented Reliable and accountable Strong communicator Resourceful problem solver Self-motivated and proactive Comfortable managing multiple priorities Handles confidential information with professionalism</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management &amp; CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage &amp; Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving &amp; Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience &amp; Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer &amp; Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>he Service Desk Analyst is responsible for providing first-line technical support to end users, managing incidents and service requests, troubleshooting IT issues, and ensuring timely resolution while maintaining high levels of customer satisfaction. The role supports remote users, monitors service desk channels, and maintains accurate documentation to ensure efficient IT service delivery.</p><p>Key Responsibilities</p><p><strong>Service Desk Operations</strong></p><ul><li><p>Provide technical support via phone, email, and remote support tools.</p></li><li><p>Monitor and manage service desk mailboxes, tickets, and support channels.</p></li><li><p>Log, track, resolve, or escalate incidents and service requests according to SLA requirements.</p></li><li><p>Take ownership of assigned tickets and provide regular updates until closure.</p></li><li><p>Ensure availability of service desk communication channels during assigned shifts.</p></li></ul><p><strong>Technical Support</strong></p><ul><li><p>Support Microsoft Windows operating systems and Microsoft Office applications.</p></li><li><p>Administer and troubleshoot Active Directory, Exchange, Azure, and Microsoft 365 environments.</p></li><li><p>Provide remote support for workplace services and end-user devices.</p></li><li><p>Assist with basic network troubleshooting, VPN connectivity, and related issues.</p></li></ul><p><strong>Documentation &amp; Knowledge Management</strong></p><ul><li><p>Create and maintain knowledge base articles, troubleshooting guides, and work instructions.</p></li><li><p>Document solutions and share knowledge within the service desk team.</p></li><li><p>Educate end users on best practices, self-service tools, and preventive measures.</p></li></ul><p><strong>Compliance &amp; Process Adherence</strong></p><ul><li><p>Follow company policies, IT service management procedures, and operational standards.</p></li><li><p>Ensure compliance with health, safety, security, and environmental requirements.</p></li><li><p>Participate in knowledge transfer activities and support continuous service improvement initiatives.</p></li></ul><p>Requirements</p><p><strong>Education</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3–4 years of experience in IT Service Desk, Help Desk, or Remote Support roles.</p></li><li><p>Experience working within an IT Service Provider or Managed Services environment.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Microsoft Active Directory, Exchange, Azure, and Microsoft 365 administration.</p></li><li><p>ITSM tools (preferably HP/Micro Focus Service Manager).</p></li><li><p>ITIL v4 Foundation knowledge.</p></li><li><p>Basic IT security principles.</p></li><li><p>Windows OS and Microsoft Office Suite support.</p></li><li><p>Basic networking, VPN, and CISCO environment troubleshooting.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Preferred Certifications</strong></p><ul><li><p>ITIL Foundation</p></li><li><p>Microsoft Certifications (M365, Azure Fundamentals)</p></li><li><p>CCNA</p></li><li><p>MCITP/MCTS</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Dear Candidate,</p><p><br></p><p>We are looking for C2M Architect for our organization at Qatar (Doha) Location.</p><p><br></p><p>Detailed requirement is in below pointers.</p><p><br></p><ul><li>Must have done multiple implementations and support for Oracle CC&amp;B (Customer care &amp; Billing), Oracle MDM (Meter data Management) &nbsp;and Oracle C2M (Customer to Meter) in domains of Power, Water and Gas.</li></ul><p><br></p><ul><li>Should have sound knowledge of CC&amp;B and C2M &nbsp;modules like Rates, Billing, payments, meter read, meter management, Credit &amp; Collections, case management, and new connections, etc.</li></ul><p><br></p><ul><li>Should have sound knowledge in MDM areas of Scalar and Interval data, Events Alarms, commands, Remote Disconnect, Remote Connect, VEE Rules, Device Management, Usage Management, Measuring Components, Device Events, Device Communication, Usage Subscription, TOU, IMD, XML formats</li></ul><p><br></p><ul><li>Should have sound knowledge of OUAF developments and OUAF deployments.</li></ul><p><br></p><ul><li>Should lead the Requirements, Issues discussion with clients and should provide sustainable solutions</li></ul><p><br></p><ul><li>Certification in Oracle Utilities Customer to Meter or in Oracle Utilities CC&amp;B and Oracle Utilities MDM </li></ul><p><br></p><ul><li>Reviewing and approving High-level Design documents &amp; Low-level design documents, Custom programs, configurations, and unit-test cases </li></ul><p><br></p><ul><li>Should do a critical examination of the problem, issues, tickets for identification of Root cause and work out Corrective Actions and preventative actions. </li></ul><p><br></p><ul><li>Should work out automation opportunities, and system improvement opportunities in existing implementation to reduce L2, and L3 tickets and thus for improvement of the system and for enhancement of Customer experience. </li></ul><p><br></p><ul><li>Should be able to manage multiple stakeholders.</li></ul><p><br></p><ul><li>Should provide support and mentor team members whenever required for development, design, testing, debugging issues and provide solutions.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Certification in Oracle Utilities Customer to Meter or in Oracle Utilities CC&amp;B and Oracle Utilities MDM </li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for a highly organized and motivated Entry-Level Administrative Professional to support our remote Operations team. In this role, you'll help keep day-to-day business activities running efficiently by providing administrative, operational, and coordination support across multiple departments. This opportunity is ideal for someone beginning their career who enjoys staying organized, solving problems, and working collaboratively in a fast-paced remote environment. You'll gain hands-on experience with business operations while contributing to projects that help teams stay productive and connected.</p><p><b>Key Responsibilities</b></p><p>Operations &amp; Administrative Support</p><ul><li>Provide daily administrative support to internal teams across the organization.</li><li>Coordinate calendars, schedule meetings, and assist with meeting preparation.</li><li>Track action items and support project follow-ups to ensure tasks are completed on time.</li><li>Maintain organized workflows and help improve operational efficiency.</li></ul><p>Office &amp; Process Coordination</p><ul><li>Maintain internal documentation, shared resources, and operational trackers.</li><li>Assist with onboarding activities, including documentation and team coordination.</li><li>Perform data entry, record maintenance, and basic reporting tasks.</li><li>Help identify opportunities to improve administrative processes and streamline workflows.</li></ul><p>Communication &amp; Collaboration</p><ul><li>Serve as a dependable point of contact for internal operational requests.</li><li>Communicate professionally with cross-functional teams in a fully remote environment.</li><li>Collaborate across departments to ensure projects and administrative tasks are completed accurately and efficiently.</li></ul><p>Systems &amp; Data Management</p><ul><li>Maintain accurate information across internal systems and databases.</li><li>Organize digital files and support document management best practices.</li><li>Follow established procedures to ensure data accuracy, consistency, and compliance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>0 2 years of administrative, operations, office support, or related experience (internships are welcome).</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prioritize multiple tasks while working independently in a remote environment.</li><li>Self-motivated, proactive, and eager to learn.</li><li>Proficiency with Google Workspace, Microsoft Office, or similar productivity software.</li><li>Experience with CRM platforms or other business systems is a plus, but not required.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent Acquisition Specialist Position Type: Full-Time, Remote Working Hours: EST Business Hours About the Role Pavago is seeking a passionate and proactive Talent Acquisition Specialist to join our growing recruitment team.<br> This role plays a critical part in identifying, attracting, and hiring exceptional talent for a diverse range of client positions across multiple industries.<br> This is more than just sourcing resumes—you will own the recruitment lifecycle from job posting through candidate presentation while delivering an outstanding experience for both candidates and clients.<br> If you thrive in a fast-paced environment, enjoy connecting great talent with exciting opportunities, and take pride in building strong hiring pipelines, we'd love to hear from you.<br> ResponsibilitiesCandidate Sourcing &amp; Recruitment Create and publish engaging job postings across multiple hiring platforms.<br> Source high-quality candidates through LinkedIn, job boards, networking, referrals, and other recruitment channels.<br> Review applications and conduct initial candidate screenings.<br> Build and maintain strong talent pipelines for current and future hiring needs.<br> Identify passive candidates through proactive sourcing strategies.<br> Candidate Assessment &amp; Interviewing Conduct structured interviews to evaluate candidates' technical skills, communication abilities, and cultural fit.<br> Assess candidate suitability based on client requirements.<br> Prepare comprehensive interview evaluations and hiring recommendations.<br> Present shortlisted candidates to clients with detailed profiles highlighting their strengths and qualifications.<br> Interview Coordination Coordinate interviews between candidates and hiring managers.<br> Manage interview scheduling and ensure a smooth recruitment experience.<br> Maintain regular communication with candidates throughout every stage of the hiring process.<br> Provide timely updates and feedback whenever possible.<br> Client Collaboration Develop a strong understanding of each client's hiring requirements, business goals, and company culture.<br> Work closely with internal stakeholders to refine candidate profiles and hiring strategies.<br> Deliver exceptional client service by presenting highly qualified candidates efficiently.<br> Recruitment Operations Maintain accurate candidate records within the Applicant Tracking System (ATS).<br> Keep recruitment pipelines organized and up to date.<br> Support onboarding activities to ensure a seamless transition for successful candidates.<br> Continuously improve recruitment workflows and sourcing strategies.<br> What Makes You a Strong Fit You genuinely enjoy connecting talented people with great career opportunities.<br> You are highly organized and can manage multiple hiring processes simultaneously.<br> You communicate confidently with candidates, clients, and internal stakeholders.<br> You proactively solve recruitment challenges instead of waiting for direction.<br> You take ownership of your roles and consistently deliver results.<br> You thrive in a remote, fast-paced, and collaborative environment.<br> Required Experience &amp; SkillsMust-Have Previous experience in Talent Acquisition, Recruitment, or a similar hiring role.<br> Strong experience sourcing candidates through LinkedIn, job boards, referrals, and networking.<br> Excellent verbal and written English communication skills.<br> Experience conducting structured candidate interviews.<br> Ability to evaluate candidate qualifications and cultural fit.<br> Strong organizational and time-management skills.<br> Experience coordinating multiple recruitment processes simultaneously.<br> Familiarity with Applicant Tracking Systems (ATS) and recruitment platforms.<br> Proficiency with video conferencing tools for remote interviews.<br> Ability to work independently while managing competing priorities.<br> Nice-to-Have Bachelor's degree in Business, Human Resources, or a related field.<br> Experience recruiting for remote or international positions.<br> Experience working in a recruitment agency or staffing environment.<br> Knowledge of Boolean search and advanced sourcing techniques.<br> Experience recruiting across multiple industries and functional roles.<br> What Does a Typical Day Look Like?<br> Your day begins by reviewing active hiring priorities, responding to new applications, and sourcing candidates across multiple platforms.<br> Throughout the day, you conduct candidate interviews, coordinate client interviews, communicate with hiring managers, and present qualified candidates for open positions.<br> You'll maintain ATS records, manage recruitment pipelines, support onboarding activities, and continuously build relationships with talented professionals for future opportunities.<br> Success in this role comes from consistently identifying high-quality talent, delivering an excellent candidate experience, and helping clients hire exceptional people.<br> Key Performance Indicators (KPIs) Time-to-Fill Quality of Candidates Submitted Interview-to-Offer Ratio Candidate Response Rate Client Satisfaction ATS Data Accuracy Candidate Experience Offer Acceptance Rate You Are the Right Person If.<br>.. You enjoy building relationships with people.<br> You are naturally curious and know how to uncover great talent.<br> You can confidently assess candidates through structured interviews.<br> You stay organized even while managing multiple open roles.<br> You are proactive, resourceful, and accountable.<br> You enjoy working in a fast-moving recruitment environment.<br> Interview Process Initial Recruiter Screening Video Interview Final Team Interview Background &amp; Reference Checks Offer Stage</span> </div>