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As a Mystery Shopper, your primary responsibility is to visit various retail stores, restaurants, or service establishments anonymously and assess the quality of customer service provided.Mystery...

Mystery Shoppers must maintain strict confidentiality and ensure that their identity remains concealed to avoid influencing the natural behavior of the staff they are evaluating.An essential duty of...

This is a pivotal role in shaping the customer journey, ensuring that every interaction a customer has with the ground experience is not only satisfactory but exceeds expectations. By focusing on...