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Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!<br><br>As a Guest Relations Supervisor, you’re not just overseeing guest relations operations, you’re creating meaningful connections and spreading the light and warmth of hospitality by delivering personalized, memorable experiences that make every guest feel valued and cared for throughout their stay.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise the Guest Relations team: Lead team members in delivering exceptional guest experiences, ensuring personalized service, seamless guest interactions, and prompt handling of requests. Lead day-to-day team operations: Create team schedules, assign tasks, conduct daily briefings, and provide training, guidance, and real-time coaching to ensure service excellence. Lead guest issue resolution: Proactively engage with guests, respond to inquiries and concerns, and support team members in managing complex or escalated situations to achieve positive outcomes. Enhance the guest experience: Coordinate special occasions, VIP arrivals, guest recognition programs, and personalized arrangements to create memorable and meaningful stays. Monitor guest satisfaction: Gather and analyze guest feedback, identify service improvement opportunities, and work closely with operational teams to enhance the overall guest experience. Manage special projects: Lead guest experience initiatives, service enhancement programs, and other departmental projects or ad hoc assignments.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Additional Information<br><br>Job Number 26109187<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Leading Guest Services Teams <br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Strives to improve service performance. Provides immediate assistance to guests as requested. Ensures employees understand customer service expectations and parameters. Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br>Implementing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Manages payroll administration.<br><br>Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Participates in employee progressive discipline procedures. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises on-going training initiatives and conducts training when appropriate. Participates in the employee performance appraisal process, providing feedback as needed.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Maintains high visibility in public areas during peak times. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. Performs Front Desk duties in high demand times.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.<br><br>Qualifications<br><br> College degree in hotel management or related field Previous experience in Front Office or Guest Services Excellent communication skills Experience with Front Office Systems Proficient in English, both written and spoken<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Additional Information<br><br>Job Number 26107709<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.<br><br>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?

<p>Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests v a Glowing, telephone, e-mail, or in person within the day from the query being received. Ensures that guest and company profiles are updated accurately, correctly and timely in PMS. Notes and follows up on guest preferences and special requests and alerts or trace to respective department is being addressed. Maintains complete knowledge of the Hotel &amp; its services (F&amp;B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Is fully conversant with accommodation features: lay-out, room type, location d cor, in room facilities and equipment. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Fills in each guest profile in Opera PMS with these comments for future stays. Maintains a thorough knowledge of the city to assist guest whenever is required (Restaurants, tourist sites etc) during the pre-calling/ pre-arrival email activity. Pre-calls all transient arriving guests in accordance with pre-calling SOP. Assemble TOP VIPs guest s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests birthdays and sends birthday online cards. Prepares the necessary information, reports, and monitors their activities throughout the day. Updates guests preference and relevant information in Opera Extend all efforts to collect guests email address, telephone number and address prior guest s arrivals. Pre research guest s profiles, status and required information in order to personalize their stay. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Escort Arriving Guests to their room and conduct rooming as per RD-FO-SOP-011. Ensures that all the departments follow the information provided in traces; guest profile notes and emails are executed. Organizes the execution of the special preferences and amenities to all guests in a timely manner. Ensures that all pertinent information is provided to (future) guests and associates. Ensures that all communication with (future) guests and associates is complete, accurate, engaging and positive. Maintains confidentiality of all guest information. Attends daily briefing and communicates all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest complaints and how they were solved. Attends designated meetings. Ensures and emphasizes prompt solutions and reporting of any guest concerns and challenges during the shift. Ensures that any challenges (Guest concerns or associate concerns) are communicated or escalated. Performs all tasks as detailed in daily task list. Maintains cleanliness and tidiness of work area at all times. Participates in related project teams. Positively impacts on the hotel revenue by up-selling techniques and pre-calling arrival activities for guests. 100% compliance with all mandatory training. Update the information of VIP arrivals for the next day and prepare the weekly one. To be sent daily around or before noon. Update Rosewood Daily report. Send the amenities catalogues to the guest according to the requests. Ensures each special program is highlighted and recognized. (SAG, Amex, Elite, Expedia, etc.) Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score. Collect preferences daily and enter into our guest profiles.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide analytical and operational support in managing employee relations matters, including investigations, disciplinary, grievance, and absence management cases, while, ensuring compliance with Company policies, procedures, employment laws, and regulations. Support line management through case analysis, reporting, and implementation of employee relations practices to maintain positive working relationships.</p><p>QatarEnergy LNG workforce is multi-national and multi-cultural environment, requiring effective communication and professional working relationships across various levels of the organization. Requires the ability to analyse employee relations cases, interpret regulations, policies and procedures and prepare reports with practical recommendations based on information gathers from multiple sources. Requires sensitivity and professionalism in handling confidential employee matters and interactions within a multi-cultural environment.</p><p>Analyse and administer employee relations documentation relating to working conditions, performance management, equal opportunities, disciplinary, employee conduct, grievance, and absence management to ensure compliance with Company procedures. Conduct investigation into grievances, harassment, absence, disciplinary cases, and absence management by interviewing concerned parties, gathering relevant information, analysing findings, and preparing investigation reports with recommendations. Coordinate implementation of approved investigation outcomes, including issuance of warning letters and related employee relations actions in line with Company procedures. Liaise with the Medical team on employee cases involving medical considerations and monitor documentation related to sick leaves and employee medical cases in accordance with Company procedures. Liaise with employees and their families in cases involving accidents, medical emergencies or fatalities and coordinate with relevant departments to ensure timely employee support and insurance related documentation. Maintain confidential employee relations case records and analyse case trends, statistical reports, warnings, and advisories to support HR management and line managers in decision making. Support delivery of employee relations awareness sessions and supervisor coaching programs relating to employee management and Company procedures. Coordinate with employees and line managers to support employee return to-work processes and ensure completion of required workflows following period of absence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in human resource management, or business administration.</p><p>6 years experience in employee relations. Experience in case management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a customer-focused Tenant Relation Specialist to manage retailer relationships, support leasing activities, and ensure an outstanding tenant experience across our retail portfolio. This is a full-time position based in Doha, Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field</p></li><li><p>3–5 years of experience in retail property management, tenant relations, or customer service</p></li><li><p>Experience coordinating with retail tenants and internal departments</p></li><li><p>Familiarity with lease administration and retail operations</p></li><li><p>Excellent communication and relationship management skills</p></li><li><p>Proficiency in Microsoft Office applications</p><br></li></ul><p><strong> SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Experience managing tenant relationships and resolving operational concerns</p></li><li><p>Capable of coordinating fit-out activities, lease documentation, and store openings</p></li><li><p>Adept at monitoring tenant compliance with operational standards</p></li><li><p>Effective communication and conflict resolution skills</p></li><li><p>Ability to maintain accurate records and operational reports</p></li><li><p>Customer-focused approach with strong organizational capability</p></li><li><p>Excellent coordination with leasing, operations, and facilities teams</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive Network Relations Assistant to support provider network management, hospital relationship coordination, payment monitoring, and network operations within the medical insurance sector. This is a full-time position based in Doha, Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Business Administration, Healthcare Management, Insurance, or a related field</p></li><li><p>4–8 years of professional experience, preferably within medical insurance, healthcare administration, provider relations, or network management</p></li><li><p>Experience coordinating with hospitals, clinics, healthcare providers, and internal stakeholders</p></li><li><p>Exposure to provider network operations, healthcare claims, or insurance processes is preferred</p></li><li><p>Familiarity with regulatory and compliance requirements within the healthcare or insurance industry</p></li><li><p>Proficiency in Microsoft Office applications and reporting tools</p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Experience managing provider relationships and maintaining effective hospital network engagement</p></li><li><p>Capable of monitoring hospital payments, settlements, and reconciliation activities</p></li><li><p>Adept at coordinating authorization-related matters, claim reconsiderations, and payment follow-ups</p></li><li><p>Effective negotiation and stakeholder management skills when dealing with healthcare providers</p></li><li><p>Proficiency in tracking operational KPIs, documentation, and reporting requirements</p></li><li><p>Strong attention to detail with the ability to maintain accuracy across multiple activities</p></li><li><p>Excellent communication, interpersonal, and time management capabilities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a proactive Tenant Relation Specialist to manage commercial tenant relationships, support lease administration, and deliver exceptional customer service throughout the tenant lifecycle. This is a full-time position based in Doha, Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Business Administration, Real Estate, or a related field</p></li><li><p>3–5 years of experience in commercial property management or tenant relations</p></li><li><p>Experience managing commercial leases and tenant communications</p></li><li><p>Knowledge of property management practices and customer service standards</p></li><li><p>Strong administrative and coordination skills</p></li><li><p>Proficiency in Microsoft Office applications</p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Experience managing commercial tenant enquiries and relationship management</p></li><li><p>Ability to coordinate lease documentation and renewal processes</p></li><li><p>Capable of resolving tenant concerns through effective communication</p></li><li><p>Strong organizational and documentation management skills</p></li><li><p>Effective collaboration with operations, leasing, and finance teams</p></li><li><p>High attention to detail and service quality</p></li><li><p>Ability to manage multiple priorities within established timelines</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<p><span ><b>Your Role:</b></span></p><p>Associate Housing Support</p><ul><li>accommodation allocation and ensure alignment with associate entitlements</li><li>Maintain accurate housing records, including occupancy and room assignments</li><li>Conduct routine inspections of housing facilities to ensure cleanliness, safety, and maintenance standards</li><li>Coordinate with maintenance and housekeeping teams to resolve issues in a timely manner</li><li>Monitor associate housing facilities (rooms, gym, pool, common areas) to ensure safety and proper upkeep</li><li>Track and report maintenance requests, incidents, and associate concerns</li><li>Support associate engagement initiatives and assist in feedback collection</li><li>Assist in monitoring housing inventory and report discrepancies</li><li>Ensure timely reporting and follow-up of housing-related issues.</li><li>Monitor daily room readiness and ensure new joiner accommodations are prepared prior to arrival (cleaning, setup, key allocation)</li><li>Enforce housing rules and community standards, addressing non-compliance in a fair and consistent manner</li><li>Support conflict resolution between associates within housing to maintain a positive living environment</li><li>Conduct spot checks on housekeeping standards in rooms and common areas to ensure consistency</li><li>Coordinate pest control, deep clean schedules, and preventive maintenance programs</li><li>Track recurring maintenance issues and escalating for long-term corrective actions</li><li>Support emergency response procedures within housing (fire drills, evacuations, incident handling)</li><li>Monitor utility consumption trends (water, electricity) and report irregularities</li><li>Ensure availability and tracking of keys, access cards, and security controls within housing</li><li>Assist in onboarding associates by providing housing orientation and guidelines</li><li>Assist in the associate offboarding process, including coordination of housing check-out, transportation arrangements, and clearance procedures to ensure a smooth and compliant exit</li></ul><p>Associate Transportation</p><ul><li>Assist in coordinating daily transportation schedules and routes for associates</li><li>Monitor transportation services to ensure punctuality and reliability</li><li>Maintain records of schedules, usage, and incidents</li><li>Ensure vehicles are clean, safe, and ready for operation</li><li>Report delays, complaints, or service issues and support resolution</li><li>Gather associate feedback to support service improvement</li><li>Monitor daily attendance vs. transport usage to optimize routes and capacity planning</li><li>Assist in adjusting transportation schedules based on operational changes, peak hours, or special requirements</li><li>Verify driver attendance, grooming standards, and professionalism</li><li>Conduct random checks on driver compliance with safety procedures and company standards</li><li>Assist in managing transportation disruptions (vehicle breakdowns, delays, emergencies) and arrange alternatives promptly</li><li>Monitor cleanliness and hygiene standards inside vehicles</li><li>Coordinate transport arrangements for new joiners, leavers, and special assignments</li><li>Assist in implementing transportation efficiency initiatives (route optimization, ride sharing)</li><li>Maintain emergency contact lists and ensure communication channels are active for transport coordination</li></ul><p>Associate Dining</p><ul><li>Oversee the daily operations of the associate dining facility, ensuring a clean, organized, and welcoming environment for all associates</li><li>Ensure food quality, presentation, and service standards are consistently maintained in line with company guidelines and hygiene regulations</li><li>Monitor and manage food, beverage, and pantry inventory, ensuring timely replenishment and minimizing waste</li><li>Coordinate with kitchen and stewarding teams to ensure smooth service flow and adherence to health, safety, and sanitation standards</li><li>Conduct regular inspections of dining areas, equipment, and storage to ensure cleanliness, functionality, and compliance with food safety standards</li><li>Supervise and guide dining attendants, ensuring proper staffing levels, task allocation, and high service performance</li><li>Maintain accurate records of inventory, consumption, and operational activities</li><li>Monitor and control dining-related costs and expenses, ensuring budget adherence and identifying opportunities for cost efficiency</li><li>Address associate feedback, concerns, and suggestions to continuously enhance the dining experience</li><li>Support menu planning and variety initiatives in collaboration with culinary teams to meet associate preferences and dietary needs</li><li>Ensure compliance with health, safety, and hygiene regulations, including proper food handling and storage practices</li><li>Plan and support associate engagement activities related to dining, promoting a positive and inclusive environment</li><li>Prepare and submit regular reports (monthly) on dining operations, including usage, costs, feedback, and improvement initiatives</li></ul><p>Service Excellence &amp; Team Supervision</p><ul><li>Ensure that the associate dining facility, associate housing, and transportation services deliver high-quality experiences aligned with the hotel s brand standards and associate well-being</li><li><br></li></ul><p>Standard Responsibilities</p><ul><li>Comply and adhere to the Rosewood company policies.</li><li>Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>Is always a brand ambassador and ensures brand integrity and clarity are always maintained.</li><li>Model the company s culture, vision, mission and core values always.</li><li>Keep abreast of newest trends and innovations in the hospitality industry and within Talent &amp; Culture.</li><li>Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources.</li><li>Take a proactive approach to administration, coordination of activities and anticipating potential opportunities.</li><li>Maintain effective communication within the department and ensure that the Talent &amp; Culture Leaders are kept well informed of any problems/queries that have arisen.</li><li>To attend any department training sessions and/or meetings required.</li><li>To liaise with other departments to ensure good communication and offer support.</li><li>To be fully conversant with the Rosewood Doha s Guidebook and T&amp;C Policies &amp; Procedures.</li><li>Supports the hotel operation in times of demand.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>

Additional Information<br><br>Job Number 26107216<br><br>Job Category Housekeeping & Laundry<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.<br><br>CORE WORK ACTIVITIES <br><br>Managing Department Operations and Budgets<br><br> Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment.<br><br>Leading Discipline Teams<br><br> Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encouraging and building mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br>Providing and Ensuring Exceptional Customer Service<br><br> Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service.<br><br>Managing and Conducting Human Resources Activities<br><br> Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W Le Méridien inspirujemy się epoką pełnych przepychu podróży, doceniając każdą kulturę poprzez wyraźnie europejską atmosferę delektowania się tym, co najlepsze. Nasi goście to ciekawi i kreatywni, kosmopolityczni poszukiwacze kultury, którzy doceniają chwile skupienia i zwolnienia tempa, by móc delektować się celem podróży. Zapewniamy autentyczną, elegancką i niezapomnianą obsługę oraz doświadczenia, które inspirują gości do czerpania radości z tego, co najlepsze. Szukamy ciekawych i kreatywnych osób, które dołączą do naszego zespołu. Jeśli cenisz sobie nawiązywanie kontaktów z podobnie myślącymi gośćmi i masz w sobie głębokie pragnienie dostarczania niezapomnianych wrażeń, zapoznaj się z możliwościami rozwoju kariery w Le Méridien. Stając się częścią zespołu Le Méridien, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

<p><strong>Job Overview</strong></p><p>We are seeking a proactive and organized Office Management Assistant to join our team in Al Rayyan, Qatar.&nbsp;</p><p>This entry-level role is ideal for individuals with a 3-year Diploma seeking to develop a foundation in office administration and facilities coordination.&nbsp;</p><p>The successful candidate will support daily office operations, assist with administrative tasks, and contribute to a smooth, professional, and welcoming work environment.</p><p>&nbsp;</p><p><strong>About the Company</strong></p><p>Our company is a dynamic organization based in Al Rayyan, Qatar, focused on delivering high-quality services and solutions to our clients.&nbsp;</p><p>We value teamwork, efficiency, and a commitment to excellence.&nbsp;</p><p>The Office Management Assistant will play a vital role in maintaining organized operations that enable colleagues to perform at their best.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and direct them to appropriate staff or departments, ensuring a warm and professional first impression.</li><li>Manage front desk activities, including answering phones, routing calls, and handling inquiries in a courteous manner.</li><li>Coordinate meeting room bookings, prepare materials, and assist with setup and teardown for meetings.</li><li>Assist with daily administrative tasks such as filing, data entry, photocopying, scanning, and document management.</li><li>Maintain and replenish office supplies, monitor inventory, and liaise with vendors as needed.</li><li>Support facilities-related tasks such as coordinating maintenance requests and ensuring common areas are clean and orderly.</li><li>Support HR and onboarding activities, including preparing welcome packets and assisting new hires with basic administrative tasks.</li><li>Assist with travel arrangements, expense reporting, and basic bookkeeping support as required.</li><li>Ensure compliance with company policies and procedures and maintain confidential information with discretion.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Diploma (3 years) or equivalent qualification; entry-level with 1–2 years of relevant experience preferred.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic office software.</li><li>Strong communication skills in English; knowledge of Arabic is a plus.</li><li>Excellent organizational and multitasking abilities with strong attention to detail.</li><li>Professional appearance and a customer-service-oriented mindset.</li><li>Ability to manage time effectively, prioritize tasks, and work independently as well as as part of a team.</li><li>Basic understanding of office equipment and facilities management principles is desirable.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Administrative support</li><li>Customer service</li><li>Communication and interpersonal skills</li><li>Organizational and time-management skills</li><li>Problem-solving and adaptability</li><li>Vendor coordination and office supply management</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive salary and benefits package aligned with local market standards</li><li>Health insurance and paid time off in accordance with Qatar labor laws</li><li>Professional development opportunities and on-the-job training</li><li>A supportive team environment with opportunities for career growth</li></ul>

<p>About the Role: We are seeking an organized and detail-oriented Garage Admin to manage the administrative operations of our garage/workshop facility. The ideal candidate will be responsible for coordinating maintenance schedules, managing spare parts inventory, tracking vehicle and equipment servicing, maintaining records, and supporting the workshop team to ensure efficient garage operations. Key Responsibilities: • Maintain and update maintenance records for all vehicles, heavy equipment, and machinery (cranes, excavators, generators, trucks, etc.) • Coordinate and schedule routine servicing, preventive maintenance, and repairs with mechanics and supervisors • Track work orders, job cards, and service completion status for all equipment • Manage spare parts inventory including ordering, receiving, stocking, and issuing of parts and consumables • Maintain accurate records of parts consumption, reorder levels, and supplier information • Coordinate with procurement department for timely ordering of spare parts and workshop supplies • Prepare and maintain equipment history files including service logs, repairs, and costs • Track fuel consumption, oil changes, and lubricant usage for all vehicles and equipment • Assist in preparing maintenance budgets and cost reports • Coordinate vehicle and equipment inspections for insurance, registration, and regulatory compliance • Liaise with external service providers for specialized repairs or outsourced services • Maintain workshop consumables inventory including oils, greases, filters, and tools • Prepare monthly reports on equipment availability, downtime, and maintenance costs • Support workshop team with administrative tasks including filing, data entry, and document control • Coordinate with project sites for equipment mobilization and demobilization records • Ensure compliance with company policies and safety procedures in the workshop</p><p>Qualifications & Experience: • Diploma or Bachelor's degree in Business Administration, Logistics, or related field • Minimum 3-5 years of experience in garage administration, workshop coordination, or fleet management • Knowledge of vehicle and heavy equipment maintenance processes and spare parts • Experience with inventory management systems and maintenance software • Proficiency in MS Office (Excel, Word, Outlook) • Familiarity with heavy equipment and construction machinery (cranes, excavators, generators, trucks) • Understanding of preventive maintenance scheduling and work order systems • Fluency in English; knowledge of Hindi/Urdu or Arabic is a plus Required Skills: • Strong organizational and record-keeping abilities • Attention to detail for inventory and maintenance tracking • Good communication and coordination with mechanics, supervisors, and procurement • Ability to work under pressure and meet deadlines • Problem-solving for parts availability and scheduling issues • Team collaboration with workshop and project teams</p>

<p>About the Role: We are seeking an organized and detail-oriented Garage Admin to manage the administrative operations of our garage/workshop facility. The ideal candidate will be responsible for coordinating maintenance schedules, managing spare parts inventory, tracking vehicle and equipment servicing, maintaining records, and supporting the workshop team to ensure efficient garage operations. Key Responsibilities: • Maintain and update maintenance records for all vehicles, heavy equipment, and machinery (cranes, excavators, generators, trucks, etc.) • Coordinate and schedule routine servicing, preventive maintenance, and repairs with mechanics and supervisors • Track work orders, job cards, and service completion status for all equipment • Manage spare parts inventory including ordering, receiving, stocking, and issuing of parts and consumables • Maintain accurate records of parts consumption, reorder levels, and supplier information • Coordinate with procurement department for timely ordering of spare parts and workshop supplies • Prepare and maintain equipment history files including service logs, repairs, and costs • Track fuel consumption, oil changes, and lubricant usage for all vehicles and equipment • Assist in preparing maintenance budgets and cost reports • Coordinate vehicle and equipment inspections for insurance, registration, and regulatory compliance • Liaise with external service providers for specialized repairs or outsourced services • Maintain workshop consumables inventory including oils, greases, filters, and tools • Prepare monthly reports on equipment availability, downtime, and maintenance costs • Support workshop team with administrative tasks including filing, data entry, and document control • Coordinate with project sites for equipment mobilization and demobilization records • Ensure compliance with company policies and safety procedures in the workshop</p><p>Qualifications & Experience: • Diploma or Bachelor's degree in Business Administration, Logistics, or related field • Minimum 3-5 years of experience in garage administration, workshop coordination, or fleet management • Knowledge of vehicle and heavy equipment maintenance processes and spare parts • Experience with inventory management systems and maintenance software • Proficiency in MS Office (Excel, Word, Outlook) • Familiarity with heavy equipment and construction machinery (cranes, excavators, generators, trucks) • Understanding of preventive maintenance scheduling and work order systems • Fluency in English; knowledge of Hindi/Urdu or Arabic is a plus Required Skills: • Strong organizational and record-keeping abilities • Attention to detail for inventory and maintenance tracking • Good communication and coordination with mechanics, supervisors, and procurement • Ability to work under pressure and meet deadlines • Problem-solving for parts availability and scheduling issues • Team collaboration with workshop and project teams</p>

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.<br><br>Assist in managing guest inquiries, requests, and complaints in a timely and professional manner<br><br>Support the Front desk team in coordinating guest services and activities<br><br>Oversee check-in and check-out processes, ensuring smooth and efficient operations<br><br>Collaborate with other departments to fulfill guest needs and resolve issues<br><br>Train and mentor guest relations staff to maintain high service standards<br><br>Assist in creating and implementing guest satisfaction initiatives<br><br>Monitor and analyze guest feedback to identify areas for improvement<br><br>Participate in special events and VIP guest arrangements<br><br>Ensure compliance with hotel policies and local regulations<br><br>Assist in managing the guest relations budget and resources<br><br>Qualifications<br><br> College diploma in hotel management or related field Previous experience in Front Office or Guest Services Good Communication skills Experience with Front Office Systems Good English skills, both written and spoken and Russian is a plus<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<p><strong>Job Description</strong> Press space or enter keys to toggle section visibility</p><p><strong>Why Join Us?</strong> At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><strong>About Rosewood Doha:</strong> Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><strong>Our Associate Experience:</strong> We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey.</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p><strong>Your Role:</strong></p><ul><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level on a daily basis.</li><li>Monitor and control operation of various sections including, but not limited to linen room, uniform room, floors, public areas, offices and storerooms.</li><li>Prepare and track weekly inventory as well as the monthly inventory which is to be reported to the Supervisor in charge.</li><li>Inventory, issue and control use of linen, amenities, cleaning supplies and other housekeeping supplies.</li><li>Maintain Housekeeping pantry, track distribution and maintenance and report as required to the floor Supervisor.</li><li>To supervise work assigned fairly to Housekeeping Associate - Floor, Housekeeping Associate - Public Area and Linen room to ensure optimum cover.</li><li>To ensure that all the associates are in proper uniform and well-groomed and clean.</li><li>Maintain associate attendance, uniform and room history cards.</li><li>Prepare associate roster and time sheets and organize shifts to ensure appropriate staffing levels at all times.</li><li>Assisting Housekeeping Associate - Floor in preparing rush rooms to be inspected by Supervisors.</li><li>Check each room after room attendants have finished.</li><li>Supervise associates by inspecting clean rooms.</li><li>Conduct quality checks to ensure tasks were completed correctly.</li><li>Assisting in the inspection of vacant rooms to ensure LQA and Brand standards are met consistently.</li><li>Ensure all Housekeeping members are following procedure for lost and found.</li><li>Maintain accurate records of linen and uniforms sent to and returned from laundry.</li><li>To ensure that adequate linen, material, guest supplies are held on the floors.</li><li>To ensure that all housekeeping cleaning equipment is maintained and in good working order.</li><li>To follow up on any maintenance that is outstanding.</li><li>Ensure proper maintenance of all housekeeping equipment &amp; tools.</li><li>To ensure the upkeep and cleanliness of all housekeeping areas under her/his direct control.</li><li>To ensure that flowers ordered are made and delivered to correct rooms.</li><li>Assist Supervisors by handling daily checklists and ensuring that the accuracy of checklists is maintained.</li><li>Interact in a courteous and professional manner with all guests, associates, and community members.</li><li>Train, direct, coordinate, influence and persuade associates in order to maintain and follow FORBES / LQA and Brand standards of hotel.</li><li>Maintain cleanliness and safety of work area.</li><li>To check daily that all public areas, including restaurants and offices have been cleaned to standards laid down by the hotel, and to keep the report back up to date.</li><li>To pass on departmental information to respective stakeholders.</li><li>Responsible for assisting Supervisors with room assignments and acting as order taker whenever required.</li><li>To undertake other such supervisory duties, which the Housekeeping Manager may allocate from time to time.</li><li>Supervise periodical spring cleaning in rooms.</li><li>To assist in the training of all housekeeping inventories as required.</li><li>To liaise with Reception/Duty Manager regarding room status.</li><li>To inform management of any matter relating to the security of Hotel, Associates and Guests property.</li><li>To check staffing levels each day in the absence of the Supervisor or Manager, making sure occupancy is checked with reception.</li><li>To ensure smooth hand over to next shift.</li><li>To ensure that potential and existing health and safety hazards are reported promptly to the appropriate departments e.g. Maintenance, Management and Manager.</li><li>Organize Safety meetings and training.</li><li>Relieving the tasks of the Housekeeping Supervisors when they are not available.</li><li>To receive calls from other departments, and management with regards to departmental queries.</li><li>To attend all housekeeping meetings as requested.</li><li>In the event of an emergency follow instructions as per the company s policies and procedures.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Ensuring effective implementation and steward of TAG Management System, procedures and data verification tools within LNG OPCO including interface with Contractor to deliver the data integrity</li> <li>Performs data validation and reporting to monitor the data integrity and consistency of work done by Contractor</li> <li>Ensure fitness-for-purpose of data through execution of data validation and verification as appropriate</li> <li>Ensure all activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations and standards.</li> <li>Review the Tag Management System process/procedures and recommend appropriate actions to implementation, customization and troubleshooting.</li> <li>Perform short-term and ad hoc analysis related to Tag reservation by end users.</li> <li>Monitor and evaluate the effectiveness of the updated Tag Management System after implementation and continuously refine and optimize as necessary.</li> <li>Establish a robust change management process to facilitate the smooth transition from the current system and procedure to the updated versions, including appropriate training and communication to affected stakeholders.</li> <li>Implement a contingency plan in case any unforeseen issues or challenges arise during the design updates or implementation process, to minimize potential risks and disruptions to the project.</li> <li>Maintain the data/taxonomy gateway, ensuring all data/taxonomy collection are validated and publish via Tag Management System</li> <li>Validate correctness and completeness of data collection from Major project/Contractors.</li> <li>Work closely with each Major project team to ensure that the contractors and vendors understand the data requirements, and in ensuring that subsequent data collection is appropriately collected, for successful transfer to project database, both qualitative and quantitative aspects.</li> <li>Work closely with IT and related Stakeholder to customize and restructure the System to ensure the System meets LNG required and fitness-for-purpose to End Users.</li> <li>Carry out verification and validation of the data at appropriate stages of the project's life cycle, ensuring the consistency and quality of the data is aligned with progress of the project phase.</li> <li>Providing Technical support to all LNG Assets to ensure Asset registry Integrity.</li> <li>Managing/Administering the end-to-end Tag Management System related process</li> <li>Review of drawings, materials submittals, and packages related to Tag Management System</li> <li>Attend all meetings and technical workshops related to Tag Management System</li> <li>Ensuring that the Projects deliverables meet LNG Policy and Procedure</li> <li>Performing integrity check and all administrative tasks related to Tag Management System</li> <li>Monitoring and supervising activities related to the Tag Management System and recommending projects / suggestions to ensure efficient and reliable operations.</li> <li>Review and Develop equipment numbering strategies to ensure continuity of service and optimum performance of Systems</li> <li>Ensuring the PMT/Contractors are delivering Tags according to the Company's standards Requirements and Policy and Procedure</li> <li>Ensure that all Taxonomy/Tags numbers are kept up to date in the Tag Management System</li> <li>Carries out various activities related to major projects for modifications and improvements to existing Tag Management system and its process</li> <li>Acts as the focal point for Tag Management System engineering matters and provides expert technical advice to Management and other departments/divisions as required. Also troubleshoots complex or system problems and recommends sound and cost-effective solutions as the problems arise.</li> <li>Responsible for the support of Company Safety, environment and Quality policies and programs, and carrying out specific duties and responsibilities related to his job as spelled out in Management system documentation, policies, procedures, local documentation, Management System Manual, Safety Manual, and other related documents.</li> <li>Meeting the requirements of the company's business plan and objectives.</li> <li>Coordinate with subject matter experts to execute procedures updates ensuring all formal approvals are captured and archived for future audit and traceability.</li> <li>Develop and maintain analytical dashboards to monitor handover milestones, data readiness and KPI metrics.</li> <li>Plan and deliver target training sessions to end users and stakeholders on updated procedures and system handover workflow.</li> </ul><br><ul> <li>Bachelor's degree or Diploma in engineering or Computer Science</li> <li>10 years' experience associated with Information Management and system handover within the Oil &amp; Gas Construction Industry</li> <li>Knowledge of Engineering Design Systems preferably SPF, Bentley and Aveva engineering.</li> <li>Experience in using SAP, D2 Documentum and Power BI.</li> <li>Familiar with CFIHOS standard.</li> <li>Experience in managing large-scale projects with complex tagging requirements, including successful implementation and integration of data management systems.</li> <li>Full understanding of the EPC execution of data management, including the various phases, deliverables, and quality assurance processes.</li> <li>Strong coordination skills, extensive quality experience in responsible roles on major oil &amp; gas engineering &amp; construction projects</li> <li>Strong IT and coordination skills, extensive quality experience in responsible roles on major oil &amp; gas engineering &amp; construction projects</li> <li>Experience with conducting audits &amp; assessing process-driven quality systems</li> <li>High computer literacy in both office and technical / engineering applications</li> <li>Very strong team working skills, with the ability to interact effectively with a wide range of stakeholders</li> <li>Proven Technical background with specific familiarity in gas plant operating environment and equipment.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Day Rate in USD Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>36 Months, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 234339 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Not Specified <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-09</span></li></ul><br> <br> <br> <br> <br> <br> </div>