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Mandarin Oriental, Doha is looking for a Duty Manager to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Duty Manager, you will be responsible for the following duties <br><br>To provide visual management presence around the hotel in public and BOH areas To provide continuity of management in complaint handling. After direct contact with a guest an accurate account is to be recorded on the agreed system with relevant investigation and responses within 24 hours. Outcome and response must be circulated to the Senior Management (General Manager and / or Hotel Manager) Investigate complaints and address to the department concerned and respond to guest with an appropriate explanation and apology To attend operational and scheduled meetings:Morning Meeting with Front Office Manager Emergency Response Team Briefings Front Office Briefing To take a full and accurate handover from the previous shift ensuring that all necessary follow-up is recorded and actioned Use time effectively and efficiently to:Concentrate on priorities as required during shift Complete all schedules tasks in a timely manner Attend a broader range of activities as required by operations Make necessary decisions under time constraints To assist the Front Office Manager to manage the department with all required responsibilities To communicate regularly with the Front Office Manager and the Director of Rooms To assist the Front Office Manager, Chief Concierge, Bell Captain and Guest Relations Manager to supervise all activities of all front of house departments according to our LQE, internal standards and procedures To be trained and fully compliant as an active member of the Emergency Response Team (ERT)<br>As Duty Manager, we expect from you<br><br>Minimum 3 years of experience working in a 5-star hotel environment A minimum of 2 years’ experience as a Duty Manager, Operations Manager or similar Operational experience from other hotel divisions or similar industry desirable Excellent verbal and written communication skills in English required Perform job with attention to details and the ability to organize and handle multiple tasks effectively Strong problem-solving skills Crisis management training & experience<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Please note that this is not an exhaustive list of everything that needs to be done.<br><br>Anantara employees always find new ways to look after the business, their guests, and<br><br>their colleagues. Within this, the key responsibilities for this position are:<br><br>Perform maintenance, troubleshooting, and repair of all marine electrical systems<br><br>onboard vessels.<br><br>Maintain and service generators, switchboards, batteries, shore power systems,<br><br>navigation lights, control panels, and related marine electrical equipment.<br><br>Ensure proper execution of Preventive Planned Maintenance (PPM) for all electrical<br><br>systems.<br><br>Inspect, test, and maintain all shore power supply pedestals to ensure safe and reliable<br><br>operation.<br><br>Prepare the Scope of Work (SOW) for the electrical section of each vessel prior to dry<br><br>dock, as well as for normal operations, ensuring all requirements and operational<br><br>standards are met<br><br>Supervise and verify all electrical work carried out during dry dock and ensure<br><br>compliance with approved specifications.<br><br>Conduct final inspections and confirm completion of electrical works before vessel<br><br>re-commissioning.<br><br>Ensure timely requisition of electrical spare parts and materials. Maintain accurate documentation, reports, and maintenance records. Monitor and respond to all message box complaints related to marine electrical issues,<br><br>ensure timely rectification, and close the complaints properly in the system.<br><br>Always use proper Personal Protective Equipment (PPE). Report accidents, incidents, and unsafe conditions immediately. Be on standby for marine electrical emergencies 24/7 and respond promptly when<br><br>required.<br><br>Attend and represent the Marine Engineering department during inspections<br><br>conducted by authorities, ensuring full compliance and providing all required<br><br>technical documentation and support.<br><br>Work independently under the instruction of the Marine Supervisor and Marine<br><br>Maintenance Manager.<br><br>Provide regular updates and report to the Marine Supervisor, Marine Maintenance<br><br>Manager, Assistant Chief Engineer, and Director of Engineering regarding work<br><br>progress, issues, and operational status<br><br>Qualifications<br><br>Within Anantara, the top-performing people who do this job always demonstrate the<br><br>Following Attitude<br><br>Working with Others:They have an affinity with people, are open and approachable, empathetic and<br><br>culturally sensitive, confident.<br><br>They always try to anticipate and exceed the needs of customers and colleagues They use their own initiative and good judgement to solve problems in a calm<br><br>and efficient way<br><br>They enjoy working with others to achieve common goals. They volunteer as<br><br>required to ensure the success of the team<br><br>They act with personal professionalism and integrity at all times Competencies:Minimum 5 years’ experience in similar capacity (sea-going experience will be<br><br>highly preferred)<br><br>Market knowledge of engine products. Able to write detailed reports Computer literate Good command of English language skills. Arabic language knowledge will be an added advantage. With Qatar driving license Taking Responsibility:They always conduct business honestly and fairly. They keep sensitive<br><br>information confidential.<br><br>They can prioritise their workload effectively and be organised and structured at<br><br>work<br><br>They manage their time and pay attention to detail. They know their jobs, and<br><br>are able to work without close supervision.<br><br>They display a positive attitude, even under pressure. They personally check<br><br>their work to ensure its accuracy.<br><br>Delivering Results:They are committed to meeting and exceeding all performance standards They constantly look to develop their own professional skills and abilities They perform job tasks in line with established policies and procedures They always try to provide a top-quality experience to all our guests.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Airswift are a Global Manpower Provider specialising in the Energy, Infrastructure & IT sectors. Present in more than 70 countries around the world, our reach, and capabilities in the markets we service is unparalleled in the industry.<br><br>We are working with a Major Oil & Gas operator to source a Head of Project Engineering (Utilities). This is a long-term contract role. Please see details below.<br><br>Title: Head of Project Engineering (Utilities)<br><br>Start Date: ASAP (typically within 1 month notice)<br><br>Location: Onshore (Doha HQ/Qatar Site)<br><br>Working Schedule: 6 days per week / 8-10 hours per day or as per project requirement<br><br>Experience Required—<br><br>Key Job Accountabilities<br><br> Leads key multi-discipline activities within the PMT Onplot Project Management via the Utilities & Infrastructures Delivery team and coordinates with the EPC contractor the execution of engineering, procurement and construction activities to meet milestones and stay within budget. Coordinates project management activities including schedule analysis, risk monitoring, fabrication tracking, mechanical erection, SDR monitoring, early intervention, etc., to other critical packages as determined by Project Management, in order to meet project objectives. Supports Engineering, Procurement, Construction and Commissioning to ensure plans are clearly understood by the CONTRACTOR and PMT and jointly working as a team to drive to key milestones to support execution sequence. Ensures execution plan is monitored using the relevant KPIs to detect deviations and enable early intervention if necessary and communicates the execution performance in his area of responsibility through weekly and monthly Delivery reports, leveraging on the aforementioned KPIs Understand interdisciplinary dependencies to be able to make judgements on overall project management decisions having multi-discipline impacts. Applies risk management techniques to facilitate decision making. Communicates key technical issues and risks to management to facilitate decision making Upholds the MP Onplot Project Safety Program (Ihtimam) principles and conduct all activities in a safe and efficient manner in accordance with company policies and procedures, ensuring the welfare of personnel and the protection of assets and the environment at all times. Moreover, take a leadership role in the implementation and adoption of the Project’s safety culture for all teams within the area of responsibility. Participate in Safety Walks and other similar Site initiatives. Clear understanding of change management process and leads team to document and justify and manage risks associated with design change. Evaluates, recommends and where necessary, participate in equipment testing at Vendor’s factory, site visits as required, visits to Contractor’s fabrication workshops, assessing EPC Contractors’ performance, monitoring progress against agreed project milestones, metrics, schedule, safety, and quality standards ensuring safe and timely execution of work activities. Provides leadership to drive decisions for multi-discipline issues to progress the execution of the project. Drive alignment and decision making between stakeholder groups.<br><br>Qualifications<br><br>--Minimum Requirements--<br><br> Bachelors’ Degree in Engineering<br><br>Knowledge and Key Skills<br><br> 10 years experience in engineering roles, including 6 years in Oil & Gas industry with a strong background in detailed engineering management of Major Oil & Gas Projects, preferably experience on a major LNG project including 2 year experience in a supervisory role, including acting roles, or oversight of contractor/sub-contractors/service/vendor personnel. Experience with engineering leadership, leading multi-discipline activities and well versed in design safety aspects of engineering Experience with risk assessment approach to decision making Experience with LNG facilities Experience with large process units design Experience working with major EPC Contractors in a Lump Sum environment Demonstrates sound written and verbal communication skills with the ability to lead and communicate at all organizational levels Demonstrate ability and sensitivity to work with people from a variety of cultural backgrounds Field engineering experience is desirable<br><br>If you would like to be considered for the position, please apply direct to this advertisement with your CV with contact details.

Mandarin Oriental, Doha is looking for a Duty Manager to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Duty Manager, you will be responsible for the following duties <br><br>To provide visual management presence around the hotel in public and BOH areas To provide continuity of management in complaint handling. After direct contact with a guest an accurate account is to be recorded on the agreed system with relevant investigation and responses within 24 hours. Outcome and response must be circulated to the Senior Management (General Manager and / or Hotel Manager) Investigate complaints and address to the department concerned and respond to guest with an appropriate explanation and apology To attend operational and scheduled meetings:Morning Meeting with Front Office Manager Emergency Response Team Briefings Front Office Briefing To take a full and accurate handover from the previous shift ensuring that all necessary follow-up is recorded and actioned Use time effectively and efficiently to:Concentrate on priorities as required during shift Complete all schedules tasks in a timely manner Attend a broader range of activities as required by operations Make necessary decisions under time constraints To assist the Front Office Manager to manage the department with all required responsibilities To communicate regularly with the Front Office Manager and the Director of Rooms To assist the Front Office Manager, Chief Concierge, Bell Captain and Guest Relations Manager to supervise all activities of all front of house departments according to our LQE, internal standards and procedures To be trained and fully compliant as an active member of the Emergency Response Team (ERT)<br>As Duty Manager, we expect from you<br><br>Minimum 3 years of experience working in a 5-star hotel environment A minimum of 2 years’ experience as a Duty Manager, Operations Manager or similar Operational experience from other hotel divisions or similar industry desirable Excellent verbal and written communication skills in English required Perform job with attention to details and the ability to organize and handle multiple tasks effectively Strong problem-solving skills Crisis management training & experience<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Job Title Area Operations Manager Department Operations Reports To General Manager Location Multi-site (Regional Travel Required) Employment Type Full-Time, Permanent Industry Hospitality, Fitness & Wellness ROLE PURPOSEThe Area Operations Manager is a senior leadership role responsible for overseeing the day-to-day operations of multiple fitness, wellness, and hospitality facilities within a designated region. The role drives operational excellence, ensures consistent guest and member experiences, delivers financial targets, and develops high-performing site teams. The Area Operations Manager acts as the primary link between individual venue management and the regional or executive leadership team.<br>KEY RESPONSIBILITIES1. Operational Leadership– Oversee daily operations across all sites within the portfolio, ensuring compliance with brand standards, health & safety regulations, and company policies.– Conduct regular site visits and operational audits to assess performance, identify improvement areas, and implement corrective actions.– Develop and maintain standard operating procedures (SOPs) across all venues.– Drive consistent, high-quality guest and member experiences across all locations.<br>2. Financial Performance & Commercial Management– Own the P&L for the area, driving revenue growth, managing costs, and achieving EBITDA targets.– Analyse monthly financial reports, KPIs, and membership data to identify trends and proactively address underperformance.– Develop and execute commercial strategies including membership sales, wellness programmes, personal training, and spa/F&B revenue where applicable.– Prepare and manage annual budgets and forecasts in collaboration with finance.<br>3. People Management & Development– Lead, coach, and develop a team of Site/Club Managers, fostering a culture of accountability, performance, and wellbeing.– Oversee recruitment, onboarding, and retention of key talent across all venues.– Conduct regular performance reviews and implement development plans for managers and key staff.– Identify training needs and collaborate with L&D to ensure teams are skilled, motivated, and aligned with brand values.<br>4. Guest & Member Experience– Champion a culture of exceptional member and guest service across all sites.– Monitor NPS scores, member satisfaction surveys, and online reviews, taking action to address feedback and improve ratings.– Resolve escalated member complaints and service failures promptly and professionally.– Implement initiatives to drive member retention, engagement, and community building.<br>5. Health, Safety & Compliance– Ensure all sites operate in full compliance with health, safety, and hygiene legislation, including fire safety, COSHH, and pool water quality standards where applicable.– Conduct regular H&S audits and ensure timely resolution of any identified risks or incidents.– Maintain up-to-date risk assessments, emergency procedures, and staff certifications across all venues.– Ensure compliance with data protection (GDPR) and relevant licensing requirements.<br>6. Strategic Planning & Projects– Contribute to the strategic planning process, providing operational insight and market intelligence.– Lead or support capital improvement projects, refurbishments, or new site openings within the area.– Identify and evaluate opportunities for operational efficiencies, technology adoption, and service innovation.– Collaborate cross-functionally with Sales, Marketing, HR, Finance, and Facilities teams.<br>QUALIFICATIONS & EXPERIENCEEssential– Minimum 5 years of management experience in the fitness, wellness, leisure, or hospitality sector.– Proven track record of managing multiple sites or departments simultaneously.– Demonstrated success in achieving commercial and operational targets (revenue, membership, NPS).– Strong people leadership and people development experience.– Solid understanding of P&L management, budgeting, and financial analysis.– Knowledge of health, safety, and compliance requirements in leisure/hospitality environments.<br>Desirable– Degree or professional qualification in Business, Leisure Management, Sports Science, Hospitality, or related field.– Experience with spa, wellness, or premium hospitality operations.– Familiarity with membership management systems (e.g., Jonas, Legend, Mindbody, or similar).– Previous experience managing refurbishment projects or new venue openings.– First Aid at Work certification; Pool Plant Operator qualification (advantageous). WHAT WE OFFER– Competitive salary and performance-based bonus scheme– Complimentary membership and wellness benefits across all group venues– Career development and progression opportunities within a growing organisation– Company vehicle or car allowance (role dependent)– Comprehensive health and wellbeing package– Collaborative, passion-driven team culture

Job Title Area Operations Manager Department Operations Reports To General Manager Location Multi-site (Regional Travel Required) Employment Type Full-Time, Permanent Industry Hospitality, Fitness & Wellness ROLE PURPOSEThe Area Operations Manager is a senior leadership role responsible for overseeing the day-to-day operations of multiple fitness, wellness, and hospitality facilities within a designated region. The role drives operational excellence, ensures consistent guest and member experiences, delivers financial targets, and develops high-performing site teams. The Area Operations Manager acts as the primary link between individual venue management and the regional or executive leadership team.<br>KEY RESPONSIBILITIES1. Operational Leadership– Oversee daily operations across all sites within the portfolio, ensuring compliance with brand standards, health & safety regulations, and company policies.– Conduct regular site visits and operational audits to assess performance, identify improvement areas, and implement corrective actions.– Develop and maintain standard operating procedures (SOPs) across all venues.– Drive consistent, high-quality guest and member experiences across all locations.<br>2. Financial Performance & Commercial Management– Own the P&L for the area, driving revenue growth, managing costs, and achieving EBITDA targets.– Analyse monthly financial reports, KPIs, and membership data to identify trends and proactively address underperformance.– Develop and execute commercial strategies including membership sales, wellness programmes, personal training, and spa/F&B revenue where applicable.– Prepare and manage annual budgets and forecasts in collaboration with finance.<br>3. People Management & Development– Lead, coach, and develop a team of Site/Club Managers, fostering a culture of accountability, performance, and wellbeing.– Oversee recruitment, onboarding, and retention of key talent across all venues.– Conduct regular performance reviews and implement development plans for managers and key staff.– Identify training needs and collaborate with L&D to ensure teams are skilled, motivated, and aligned with brand values.<br>4. Guest & Member Experience– Champion a culture of exceptional member and guest service across all sites.– Monitor NPS scores, member satisfaction surveys, and online reviews, taking action to address feedback and improve ratings.– Resolve escalated member complaints and service failures promptly and professionally.– Implement initiatives to drive member retention, engagement, and community building.<br>5. Health, Safety & Compliance– Ensure all sites operate in full compliance with health, safety, and hygiene legislation, including fire safety, COSHH, and pool water quality standards where applicable.– Conduct regular H&S audits and ensure timely resolution of any identified risks or incidents.– Maintain up-to-date risk assessments, emergency procedures, and staff certifications across all venues.– Ensure compliance with data protection (GDPR) and relevant licensing requirements.<br>6. Strategic Planning & Projects– Contribute to the strategic planning process, providing operational insight and market intelligence.– Lead or support capital improvement projects, refurbishments, or new site openings within the area.– Identify and evaluate opportunities for operational efficiencies, technology adoption, and service innovation.– Collaborate cross-functionally with Sales, Marketing, HR, Finance, and Facilities teams.<br>QUALIFICATIONS & EXPERIENCEEssential– Minimum 5 years of management experience in the fitness, wellness, leisure, or hospitality sector.– Proven track record of managing multiple sites or departments simultaneously.– Demonstrated success in achieving commercial and operational targets (revenue, membership, NPS).– Strong people leadership and people development experience.– Solid understanding of P&L management, budgeting, and financial analysis.– Knowledge of health, safety, and compliance requirements in leisure/hospitality environments.<br>Desirable– Degree or professional qualification in Business, Leisure Management, Sports Science, Hospitality, or related field.– Experience with spa, wellness, or premium hospitality operations.– Familiarity with membership management systems (e.g., Jonas, Legend, Mindbody, or similar).– Previous experience managing refurbishment projects or new venue openings.– First Aid at Work certification; Pool Plant Operator qualification (advantageous). WHAT WE OFFER– Competitive salary and performance-based bonus scheme– Complimentary membership and wellness benefits across all group venues– Career development and progression opportunities within a growing organisation– Company vehicle or car allowance (role dependent)– Comprehensive health and wellbeing package– Collaborative, passion-driven team culture

Position Overview<br><br>We are seeking an experienced Lifting Superintendent (Onshore) to support Major Projects by ensuring the safe, compliant, and effective execution of all lifting operations across project sites. The role serves as a key technical focal point for lifting activities, providing assurance, governance, and leadership across lifting equipment, personnel, procedures, and safety programs.<br><br>Job Purpose<br><br>The Lifting Superintendent is responsible for:<br><br>Reviewing and assuring Project critical lifting scope. Implementing assurance programs of lifting safety within the Project, in compliance with company standards. Providing feedback on areas of concern. Assisting in implementing Project rigging and lifting equipment integrity assurance program. Implementing effective site observation and intervention programs ensuring safe and effective execution of the Project lifting scope. <br><br>Job Context & Major Challenges<br><br>The position operates within a complex project environment and is responsible for:<br><br>Implementation of the Project lifting program. Implementation of audits and observation and intervention programs. Facilitation and support of resolution-oriented communication among lifting operations stakeholders including contractors, third parties, and certification authorities. Demonstrating a strong commitment to Safety Leadership supported by extensive knowledge of safety protocols and best practices associated with Lifting Operations (Onshore). <br><br>Key Job Accountabilities – Not Limited To Below<br><br>Lifting Discipline Focal Point Act as the focal point on the Lifting discipline for the MP/NFPS Projects and serve as the MP Projects main focal point for the Operations Department on all lifting-related matters, including lifting equipment, personnel, and procedures executed in brownfield environments. Assurance Process Management Consolidate and manage a resilient assurance process for MP/NFPS Projects execution in compliance with the MP Lifting Code of Practice (onshore/offshore). Code of Practice Stewardship Maintain and update the MP Lifting Code of Practice for MP/NFPS Projects and interface with relevant internal and external stakeholders for optimization and harmonization of lifting requirements. Resource Selection & Recruitment Support Support PMTs on lifting resource allocation, selection, and recruitment activities, and formally endorse the recruitment of lifting resources within MP/NFPS Projects (onshore). Risk Assessment Support Support PMTs on Risk Screening and Formal Risk Assessment associated with critical lifting operations covering both greenfield and brownfield scopes. Lessons Learned & Best Practices Introduce and manage effective communication protocols to share relevant lessons learned and best practices to ensure consistent implementation across MP/NFPS Project Teams within the lifting discipline. Onboarding Standardization Consolidate and standardize onboarding protocols for MP/NFPS Project lifting resources with a focus on compliance, consistency, and efficiency. Reporting, Analysis & Continuous Improvement Maintain a robust reporting system for lifting operations across MP/NFPS Projects, identifying trends and vulnerabilities while proposing and implementing mitigations and improvements throughout the organization. Technical Issue Resolution Conduct risk-based evaluations of complex technical issues that may significantly impact project execution and manage the timely delivery of technical deliverables and issue resolutions. Safety Leadership & Industry Best Practice Promote Lifting Safety Leadership by supporting Safety Culture and implementing best industry practices and initiatives, including extensive use of Life Saving Rules, while maintaining a learning environment that transforms lifting safety visions into improvement plans. <br>Qualifications<br><br>MUST HAVE - Minimum Requirements<br><br>Mandatory Certification<br><br>OPITO – LOLER Competent Person. <br><br>Knowledge & Experience Requirements: The successful candidate MUST possess:<br><br>10 years of experience in the Lifting discipline. Demonstrated experience in managing lifting equipment and lifting operations compliance scopes (onshore). Experience in lifting equipment and appliances inspections, certifications, and verifications. Knowledge of International Standards including:ASMEBS ISOLOLERKnowledge of (Qatar Energy) Operating Standards and Procedures is advantageous. Experience establishing and managing compliance and assurance processes in accordance with corporate requirements and international standards within the lifting discipline. Experience as a Lifting SME within Oil & Gas Operator organizations is preferable. <br>Technical & Business Skills Candidates Should Demonstrate<br><br>Communication & Collaboration<br><br>Excellent written and verbal communication skills. Effective communication skills. Collaborative mindset. Effective coordination and interface skills. <br><br>Technical & Analytical Capabilities<br><br>Strong problem-solving skills. Strong follow-up skills. Computer literacy involving regular use of professional office applications. <br><br>Leadership<br><br>Strong leadership skills. <br><br>Language Proficiency<br><br>Proficiency in written and spoken English.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p> </p> <p> </p> <p> <b>Company:</b> </p>Boeing Qatar Incorporated<p> </p> <p> </p> <p> <b>Job Description:</b> </p> <p>Boeing Global Service is seeking an <b>Apache Mechanical Technicians (Avionics)</b> to join the AH-64E Qatar Air Force Maintenance Augmentation Team (MAT) located at <b>Al Udeid Air Base, Qatar</b>.</p> <p> </p> <p> <b>Position Responsibilities:</b> </p> <ul> <li>Performs maintenance on the AH-64E electrical/avionics/armament/fire control/radar/visionics/ASE systems and components associated with the QAF AH-64E using the QAF-specific AH-64E IETM, AH-64E Operators Manual, AH-64E Maintenance Test Flight Manual, and AH-64E Check List Manual.</li> <li>Diagnoses and repairs aircraft systems and components malfunctions including solid state and transistorized devices according to the appropriate technical manuals, directives and safety procedures.</li> <li>Performs scheduled and unscheduled aircraft maintenance actions, authorized modifications and alignment of AH-64E weapons components, fire control/radar units, sighting elements/visionics, ASE, electronic and mechanical devices, and instruments.</li> <li>Uses common measuring tools necessary for performing the tasks described herein, precision measuring tools and alignment fixtures. Handles AH-64E aircraft ammunitions, performs weapon system loading/unloading, arming and de-arming, and weapon subsystems configuration changes for all AH-64E weapons and fire control systems within the scope of this SOW.</li> <li>Performs aircraft systems operational checks.</li> <li>Test, troubleshoots, and repair aircraft systems test sets and diagnostic equipment.</li> <li>Assist the QAF in the requisition and maintenance of Shop and Bench stock items for repair of AH-64E armament, ASE, electrical, avionics, instrument, fire control, radar and visionic systems.</li> <li>Prepares aircraft for inspections and maintenance checks.</li> <li>Diagnoses and solves problems aircraft subsystems using special tools and equipment as required.</li> <li>Uses and performs operator maintenance on tools, special tools, and Aircraft Ground Support Equipment (AGSE) and Peculiar Ground Support Equipment (PGSE).</li> <li>Prepares aircraft maintenance forms and records. Provide OJT, coaching, and mentorship to the QAF personnel in the use of all applicable technical publications, tools, test equipment, AGSE, PGSE, and special equipment applicable to the subject area of aircraft maintenance, enabling them to become effective AH-64E Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technicians.</li> <li>Coordinates training.</li> <li>Works under general direction.</li> <li>Travel on short notice.</li> <li>Travel both domestically and internationally.</li> </ul> <p> </p> <p> <b>This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Al Udeid Air Base, Qatar.</b> </p> <p> </p> <p> <b>Basic Qualifications (Required Skills/Experience):</b> </p> <ul> <li>5+ years of experience with the AH/64 D/E aircraft Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technician.</li> <li>3+ years of experience with Unit Level Logistics System-Aviation (ULLS-A(E)) or a similar aviation maintenance management system.</li> <li>Successfully completed and be qualified by the appropriate U.S. Government armed forces aircraft avionics/armament/fire control/ASE maintenance course or civilian equivalent training. Contractor factory training or other equivalent training by industry shall be reviewed and approved by the PCO or his/her designated representative and/or the GFR as substitute.</li> </ul> <p> </p> <p> <b>Preferred Qualifications (Desired Skills/Experience):</b> </p> <ul> <li>3+ years ULLS-A(E) or a similar aviation maintenance management system.</li> <li>Army Service School Instructor or civilian equivalent instructing experience for aircraft Electrical/Avionics/Armament/Fire Control/Aircraft Survivability Equipment (ASE) Technicians.</li> <li>Prior experience or qualified in another aviation maintenance field.</li> <li>Prior experience working in the Southwest Asia/desert region.</li> </ul> <p> </p> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>About the role </b><div> <p>iv. Review of the UAS Operator Operating Manuals submitted and related documents acceptable or subject for approval from QCAA. </p> <p> v. Complete the annual review process and write the annual report for the applicable entity. viii. Plan and lead the applicable oversight teams for continuous certifications and surveillance according to the safety performance. </p> <p> ix. Review on a regular basis, the safety performance of the assigned entity to propose the annual oversight plan.</p> </div><b> Experience </b><div> <p>Qualifications and skills This job requires the following qualifications: </p> <p>a. Common Inspector Qualifications:</p> <p>Appropriate skill levels and experience in SMS, risk assessment and project management </p> <p>At least as qualified as the personnel to be inspected or supervised </p> <p>Have knowledge of relevant Qatar aviation regulations </p> <p>experience:</p> <ul> <li>Experience in a multi-cultural environment an asset </li> <li>Experience in development, implementation and auditing procedures </li> <li>Preferably, experience of working in a regulatory environment </li> <li>Preferably, governmental experience on the processes of safety management and oversight over these, preferably by a state safety program </li> </ul> <p><b>skill:</b></p> <ul> <li>English level C1: Effective operational proficiency or advanced </li> <li>Familiar with Windows and MS office (word, excel, power point) </li> <li>Good judgment and decision-making skills </li> <li>Interviewing communication skills in a multi-cultural environment </li> <li>Negotiating with outstanding interpersonal influencing skills </li> <li>Possess excellent report writing skills </li> <li>Presenting with personal presence and credibility </li> <li>Process auditing both regulatory and corporate </li> </ul> <p>b. Job Specific Qualifications</p> <ul> <li>Should be below 60 years. However, in case of qualified and deserving candidates this age can be relaxed by the President s decision. </li> <li>Should have a valid or held a ATPL issued by EASA or ICAO Member State with PIC type rating on Civil Air Transport aircraft. </li> <li>Accident-free record for last 5 years attributable to his proficiency. </li> <li>Knowledge of legal responsibilities and administrative procedures for the issuance of documents under state of registry approval relating to supervision of flight operations. </li> <li>Knowledge of the requirements for personnel licensing, training, and maintenance of competency of pilots and other crew members concerned with UAS operations. </li> <li>Sound knowledge of related ICAO annexes recommended practices and related documentation. </li> <li>A good command of oral and written English is essential. </li> </ul> <p>education:</p> <ul> <li>A First Level University degree in Aviation Management or related field would be an advantage. </li> <li>ICAO ELP: minimum Level 5 </li> </ul> <p><b>experience</b>:</p> <ul> <li>Total experience of not less than 500 hours and not less than 200 hours as UAS Licensed Pilot on authorised UAS operations. </li> <li>Experience as Flight Instructor (TRI-SFI) or Flight Examiner (TRE/SFE) is an advantage. </li> <li>Experience in Civil or Military Aviation Management position held is an advantage. </li> <li>At least 5-year experience in preparing and or implementing rules, regulations, operating manuals, flight and ground procedures deemed necessary for flight safety, inspection and certification. </li> <li>Extensive experience as a government flight operations inspector, accident investigation and prevention and safe transportation of goods by air. </li> <li>Experience in the preparation, approval and use of UAS operations manuals and other related documentation. </li> <li>Experience in the preparation and approval of UAS operations training and checking programmes, and development of training plans for inspectors and managers in the field of UAS operations.</li> </ul> <p> </p> <p> </p> </div><br></div></section>

<h2 class=\"h5\">وصف الوظيفة</h2> <div class=\"t-break\" data-jb-field=\"description\"> <strong>الغرض الأساسي من الوظيفة</strong><br><p>قيادة المسؤولية عن جميع أمور إدارة الجودة والضبط والجودة والتأكيد الصحي والسلامة والبيئة الخاصة بمشروع إعادة تطوير BH والتأكد من امتثالها لإجراءات قطر للطاقة المؤسسية وإجراءات المديريات، والإرشادات القسمية ومتطلبات IMS Certification. يوفر الإشراف ويؤكد أن جميع المشاريع متوافقة مع متطلبات الجودة للمشروع ومتطلبات HSE التنظيمية المعنية. المسؤول عن إدارة وتنفيذ أنظمة QHSE للمشروع.</p><br> <br><strong>الخبرة والمهارات المطلوبة</strong><br><ol><li>خبرة لا تقل عن 20 عامًا في وظائف إدارة الجودة وHSE، وجوانب السلامة التصميمية ذات الصلة، والإدارة البيئية والجودة مع خبرة في سلامة وجودة الإنشاءات لمشروعات النفط والغاز البحرية (من بدء المشروع إلى الهندسة المفاهيمية، FEED، الهندسة التفصيلية / EPIC). يجب أن تشمل الخبرة على الأقل 5 سنوات في قيادة وظائف QHSE / أو منصب رفيع في وظائف QHSE الهندسية لمشروعات لدى مشغّل نفط وغاز ذو سمعة طيبة، أو مستشار طرف ثالث عالمي، أو مقاولين EPIC. من المستحب أن يحمل المرشح مؤهلات مهنية أخرى ذات صلة بالجودة مثل ISO/ IRCA/ASME/ API/ NACE/ ASNT/TWI /AWS وغيرها.</li><li>الاطلاع على أنظمة التنظيم التنظيمية لـ QHSE والبيئة ومعايير السلامة والهندسة الدولية. خبرة في تطوير خطط ومواثيق وواصفات QHSE للمشروع. المهارات ذات الصلة في دراسات HSE والجودة، والتقييمات البيئية، وسجلات مخاطر المشروع وHSE.</li><li>التعرض للتحقيق في الحوادث/ الحوادث، NCRs/CARs، المراجعة والتعلم من حوادث HSE والانتهاكات التي تحدث ضمن المشاريع والأنشطة التجارية وضمان تنفيذ والإغلاق لإجراءات الوقاية والتصحيح.</li><li>خبرة كمراجع في عمليات تدقيق امتثال QHSE رئيسية وحاسمة وتفتيش ومراجعات داخل الأقسام والمقاولين؛ وضع والحفاظ على سجلات موحدة، وسجلات الدروس المستفادة، وتحليل السبب الجذري على مستوى القسم، وقيادة تنفيذ وإغلاق نتائج التدقيق والتفتيش والتوصيات.</li><li>مهارات قيادية واسعة لتحفيز وتنظيم فرق QHSE للمشروع وفرق HSE للجوانب الجودة للمقاولين لتحقيق مستوى أداء عالي. شهادات من هيئات إدارة دولية معتمدة مثل PMI أو APM أو ما يعادلها مفضلة.</li><li>من المستحب أن يكون لدى المرشح معرفة عملية بعمليات فحص التصنيع وشهاداته لمعدات ثابتة/أنابيب/مواد في مشاريع بحرية رأسمالية. خطوط الأنابيب البحرية تحت سطح البحر والكابلات البحرية والربطات والتطبيقات المرتبطة بإدارة الجودة وضبط الجودة. المعرفة العملية في البناء واللحام وعدم التدمير ضرورية. يجب أن يكون ملمًا بمواصفات الهندسة لدى شركات نفط وغاز كبرى أخرى في صناعة النفط والغاز البحرية. الإلمام، وبشكل خاص، مع DEPs وQCS من شل ميزة إضافية. يجب أن يكون المرشح ملمًا تمامًا ومتمرسًا في MQA وممارسات ضبط الجودة التي تنطبق على جميع مراحل المشاريع الكبرى في صناعة النفط والغاز.</li><li>يجب أن تكون مستوى الكفاءة في استخدام اللغة الإنجليزية (كتابة وتحدثًا) عاليًا وأن يكون قادرًا على إعداد وتقديم تقارير دورية عن HS والبيئة والجودة.</li><li>يفضل وجود خبرة عمل في دول الخليج العربي.</li></ol> <br><strong>المؤهلات التعليمية</strong><br><p>يجب أن يكون المرشح حاصلاً على درجة البكالوريوس (بكالوريوس في الهندسة الميكانيكية) وأن يكون IRCA (السجل الدولي للمراجعين المعتمدين) – أو ما يعادله – معتمدًا ومسجلًا كمراجع رئيسي لإحدى أنظمة الإدارة المتكاملة ISO 9001 / ISO 45001 / ISO 14001، وأن يكون لديه شهادات مهنية دولية متعددة التخصصات (في اللحام، NDT، الدهان ...) مفضلة. يفضل عضويته في جهة مهنية معتمدة Chartered أو جهة محترفة أخرى.</p><br> </div>

<p>الرد على جميع الاتصالات الواردة بمودب استقبال مناسب ومعايير آداب الهاتف. التواصل مع الضيوف باستخدام نظام Glowing. إجراء مكالمات المغادرة بشكل يومي للحصول على تجربة إقامة الضيف ووقت المغادرة. الحفاظ على معرفة كاملة والامتثال لجميع سياسات القسم والإجراءات والخدمات والمعايير. التأكد من أن المعايير محفوظة بمستوى متميز يوميًا. الحفاظ على معرفة كاملة بالصيانة الصحيحة واستخدام المعدات. استخدام المعدات فقط كما هو مقصود. توقع احتياجات الضيوف، والرد بسرعة، وتقديم الاعتراف لجميع الضيوف، بغض النظر عن الانشغال ووقت اليوم. حل شكاوى الضيوف، وضمان رضاهم. متابعة النظافة والنظافة العامة وتنظيم مناطق العمل المعينة. الحفاظ على معرفة كاملة بالفعاليات المقررة/الأنشطة اليومية، والمجموعات الداخلية، وأرقام هواتف الفندق الفرعية، وجميع الطلبات الخاصة (DND، حظر الاتصالات، NRG، إلخ)، وساعات التشغيل الخاصة بكل منفذ، والميزات والخدمات التي يوفرها الفندق. إعداد مكان العمل باللوازم والمواد اللازمة. تأمين وحدة سماعة الرأس وتسجيل الدخول إلى النظام. الوصول إلى جميع وظائف النظام. تلبية جميع طلبات الهاتف والبريد الإلكتروني وواتسآب بطريقة ودودة خلال 10 دقائق من الطلب. الرد على جميع مكالمات الهاتف الواردة خلال 3 رَنّات، باستخدام التحية الصحيحة والختام المناسب. توجيه المتصلين إلى الضيف أو إلى موظفي الفندق/القسم المطلوب. مراقبة خطوط الزحمة؛ التحقق من المتصل أثناء الانتظار لتحديث الحالة وعرض أخذ رسالة. مراقبة الخطوط غير المردودة؛ العودة إلى المتصل بعد الرنات لتحديث الحالة وعرض أخذ رسالة. تسجيل الرسائل ونقلها بدقة وبشكل كامل ومقروء. تفعيل/تعطيل رسالة غرفة النوم وفقًا لذلك، توزيع رسائل الفندق على الموقع المخصص. قبول وتسجيل وتوصيل مكالمات الاستيقاظ. تزويد المتصلين بمعلومات دقيقة عن مرافق وخدمات الفندق. قبول ومعالجة جميع طلبات الضيوف مثل، فحص المكالمات، عدم الإزعاج، تحويل/إعادة توجيه المكالمات، مكالمات المؤتمرات، الضيوف غير المسجلين. الوصول إلى النظام لمشغل اللغة الأجنبية من شركة الاتصالات طويلة المسافة. مساعدة المتصلين في المكالمات المحلية والدولية. مراقبة مشاكل نظام الهاتف وفتح تذاكر Knowcross. توثيق جميع شكاوى الضيوف أو المشاكل في Knowcross. المتابعة لضمان الإكمال ورضا الضيف. المساعدة في حالات الطوارئ كمركز اتصالات مركزي للفندق. جمع التفضيلات يومياً وإدخالها في ملفات تعريف ضيوفنا. ضمان استخدام العبارات الصحيحة وتجنب أي لغة slang. اتباع جميع معايير LQA وForbes. المعرفة الكاملة باستخدام Glowing للاتصال بالضيوف من ما قبل الوصول وخلال الإقامة وبعد المغادرة. جميع الواجبات الأخرى حسب الحاجة.</p><p><strong>المرشح المثالي</strong></p><p>لماذا ننضم إلينا؟ في Rosewood Doha، نخلق بيئة يلتقي فيها الشغف بالهدف وحيث تكون المسارات المهنية ذات معنى. مسترشدين بفلسفتنا في Relationship Hospitality وبثقافتنا في Make the Place، نؤمن بإثراء الأرواح، بدءًا منك. نمنحك القوة لتظهر ذاتك الحقيقية، وتنمو بثقة، وتكوين تجربة استثنائية وترك إرثك. ستكون جزءًا من مجتمع متنوع وشامل وداعم يستثمر في تطويرك، ويحتفل بالإنجازات ويُلهمك لاكتشاف دعوتك. معًا، ندفع الحدود، نستكشف المجهول، ونشكل مستقبل تجارب نمط الحياة الفاخر.</p><p>تجربة الزميل لدينا: نؤمن بأن العمل الاستثنائي يستحق عناية استثنائية. في Rosewood Doha، نقدم تجربة زميل مصممة بعناية تدعم رفاهيتك ونموك وحياتك خارج العمل. وتشمل هذه ما يلي: - راتب ومزايا منافسة - سكن عالي الجودة للزملاء في مواقع رئيسية في قلب لوسيل واللؤلؤة - يوم إجازة بمناسبة عيد ميلادك (لأن لحظاتك مهمة!) - خطط تطوير شخصية وفرص تعلم مستمرة لدعم مسيرتك المهنية. تعكس هذه المزايا التزامنا بخلق بيئة تزدهر فيها مهنيًا وشخصيًا أثناء بناء مسار مهني له معنى معنا.</p>

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>ملخص الوظيفة نحن نبحث عن مدير مناوبة ديناميكي يركز على الضيوف وذو خبرة للإشراف على عمليات المنتجع اليومية في Our Habitas Ras Abrouq، لضمان تجارب ضيف سلسة وتنسيق سلس عبر جميع الأقسام في بيئة صحراوية فاخرة نائية. تقرر التقارير إلى المدير العام، يعمل مدير المناوبة كقائد تشغيلي رئيسي في الوردية، مسؤول عن الحفاظ على معايير خدمة استثنائية، وحل مشكلات الضيوف، وضمان أن جميع مناطق المنتجع تعمل بكفاءة وبتوافق مع فلسفة Our Habitas. هذه الدور يتطلب محترف ضيافة عملي يزدهر في بيئات فاخرة سريعة الوتيرة، يظهر قيادة قوية وقدرات حل المشكلات، ويعشق تقديم تجارب ضيف مميزة وشخصية. يلعب مدير المناوبة دوراً حيوياً في ضمان التميز التشغيلي والسلامة والاتساق عبر جميع نقاط اتصال الضيوف.</p><p><b>المسؤوليات الرئيسية</b></p><ul><li>الإشراف على عمليات المنتجع اليومية خلال الورديات المحددة، والتنسيق السلس بين جميع الأقسام بما في ذلك الاستقبال، التدبير المنزلي، الطعام والشراب، والعيادة/العافية.</li><li>التصرف كنقطة الاتصال الأساسية لاستفسارات الضيوف وطلبات الخدمة والتعافي من الخدمة، مع ضمان الحل السريع والفعال.</li><li>إجراء جولات منتظمة للممتلكات لضمان الجاهزية والسلامة والنظافة والالتزام بمعايير العلامة التجارية باستمرار.</li><li>متابعة وصول الضيوف ومغادرتهم وتجارب الضيوف داخل المنشأة لضمان تقديم الخدمة بسلاسة.</li><li>دعم عمليات الاستقبال، بما في ذلك تسجيل الوصول وتسجيل المغادرة ووصول الضيوف VIP والطلبات الخاصة عند الحاجة.</li><li>التعامل مع شكاوى الضيوف وحلها باحتراف، مع ضمان مستوى عالٍ من رضا الضيوف والتعافي عند الحاجة.</li><li>ضمان الامتثال لسلامة الصحة والسلامة والأمن والمعايير التشغيلية عبر جميع مناطق المنتجع.</li><li>التنسيق مع رؤساء الأقسام لضمان التواصل الفعال والتوافق التشغيلي عبر المنتجع.</li><li>مراقبة التحديات التشغيلية اليومية وتنفيذ حلول مبكرة للحفاظ على تميز الخدمة.</li><li>دعم إجراءات الاستجابة للطوارئ وضمان سلامة الضيوف والموظفين في جميع الأوقات.</li><li>الحفاظ على تقارير الورديات بدقة وإبلاغ الإدارة بالتحديثات التشغيلية الرئيسية.</li><li>تعزيز ثقافة العمل الجماعي والمسؤولية وخدمة الضيوف الاستثنائية عبر جميع الأقسام.</li><li>المساعدة في تدريب وتوجيه أعضاء الفريق للحفاظ على معايير العلامة التجارية وتناسق الخدمة.</li></ul></div></section><section><p class="heading">الملف المرشح المطلوب</p><p class="paragraph"></p><p>من أنت: محترف ضيافة واثق ومبادِئ يركز على الضيف، ولديه مهارات قيادة قوية وشغف بخدمة فاخرة. تزدهر في بيئات منتجعات ديناميكية وتتقن إدارة العمليات مع الحفاظ على نهج هادئ ومركّز على الحلول. أنت شديد الملاحظة، ودقيق التفاصيل، وقادر على اتخاذ قرارات سريعة وفعالة في مواقف الضغط العالي. تفهم أهمية التجارب الشخصية للضيف وتفخر بأن يعكس كل لحظة من رحلة الضيف روح Our Habitas. أنت لست مجرد مشغّل، بل أنت نبض المنتجع في ورديتك، مع ضمان سير كل شيء بسلاسة مع تقديم الضيافة والرعاية الحقيقية.</p><p><b>المؤهلات والمتطلبات الأساسية</b></p><ul><li>3–5 سنوات من الخبرة في وظيفة مدير مناوبة، مدير مكتب استقبال، مساعد مدير مكتب الاستقبال، أو دور قيادي تشغيلي مماثل في فندق أو منتجع فاخر.</li><li>فهم قوي لعمليات مكتب الاستقبال وخدمات الضيوف وإجراءات الفندق/المنتجع.</li><li>مهارات قوية في حل المشكلات، حل النزاعات، واتخاذ القرار.</li><li>مهارات قيادية واتصال قوية مع القدرة على إدارة فرق متعددة الأقسام.</li><li>معرفة بأنظمة إدارة الممتلكات (PMS) ميزة.</li><li>الاطلاع على إجراءات الصحة والسلامة والأمن في بيئات الضيافة.</li><li>القدرة على العمل في منتجع فاخر نائي بنطاق ورديات مرنة.</li><li>إتقان اللغة الإنجليزية، كتابيًا وتحدثًا؛ اللغات الإضافية ميزة.</li><li>مهارات تنظيم قوية واهتمام بالتفاصيل.</li><li>شغف بالضيافة، تجربة الضيف، والتميز التشغيلي.</li></ul><p></p></section>

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>وصف الشركة فندق ريكسوس جيلف دوحة الأيقوني يقدم أسلوب حياة فريد وخدمات ومنتجات فاخرة، ضيافة ريكسوس الدافئة، برامج ترفيهية نابضة بالحياة، ومفاهيم ALL INCLUSIVE للمأكولات والمشروبات العصرية والمميزة مع 378 غرفة ضيافة مصممة بشكل جميل، ونوم مُريح وجو فخم. انضم إلى فريقنا المتحمس والنشيط كمدير مساعد للمبيعات وابنِ مسيرتك المهنية معنا.</p><p>العملاء المحتملون: يحدد الحسابات المحتملة ويضع أهدافاً للحسابات الرئيسية من خلال تحليل البيانات التاريخية وغير ذلك من المعلومات الإحصائية و/أو من خلال إجراء مقابلات مع الحسابات وإعداد خطط عمل العملاء</p><p>المعارض (محلية/دولية): يحضر المعارض لتمثيل الفندق و/أو المنطقة وفقاً لخطة العمل وخطة التسويق الخاصة بالفندق. تتم المشاركة في المعارض بالتنسيق مع المبيعات الإقليمية أو المبيعات على مستوى الشركة</p><p>السوق المحلي: تعطى الأولوية في أنشطة المبيعات لهذا السوق، لسوق السفر المحلي وكذلك للحسابات المؤسسية</p><p>السوق الدولي: يتم العمل عليه بتنسيق وثيق مع مدير المبيعات بالدولة وفقاً للوائح الداخلية</p><p>الغرف: فيما يتعلق بتوافر الغرف وتنسيقها لفترات الحجز المرتفعة، يتم اعتماد التوافر النهائي دائماً من قبل إدارة عمليات الفندق</p><p>مزيج السوق: التركيز على مزيج السوق الصحيح للحفاظ على جودة المنتج وتقليل الاعتماد على السوق على المدى الطويل</p><p>التنسيق: يجب عقد اجتماعات منتظمة مع عمليات الفندق (قسم الغرف، الحجز، والمأكولات والمشروبات) لتبادل المعلومات وحل المشكلات</p><p>يقلل العمل الإداري لتحقيق الحد الأدنى من 5-7 زيارات مبيعات شخصية/مجاملة يومياً وكذلك 10 اتصالات بيع هاتفية/مجاملة يومياً، دون المساس بسرعة تدفق المراسلات إلى الحسابات</p><p>يضمن أن جميع المراسلات الواردة (استفسارات، طلبات، عروض، تأكيدات، الخ) تُعامَل وتُجابَ في الوقت المناسب</p><p>يحافظ على نظرة شهرية لرصيد الإجازة والعطلات الرسمية لجميع موظفيه/موظفاتها ويقدِّم ملخصاً شهرياً موحداً لمدير الموارد البشرية</p><p>هو/هي على دراية بجميع الوثائق المتعلقة بالشركة وخاصة الدليل التشغيلي القياسي ذي الصلة بمجال مسؤوليته/ها</p><p>يتولى مسؤولية مدير الدوام عند جدولة ذلك</p><p>واجبات أخرى كما يتم تعيينها</p><p>تصدر البيانات الصحفية وأنشطة العلاقات العامة والإعلانات، إلخ، وتنسَّق بواسطة مدير المبيعات بالدولة</p><p>أنظمة التوزيع الإلكتروني يتم تحديثها من قبل عمليات الفندق بشكل منتظم</p><p>المساعدة في فرق القوة العاملة لافتتاحات جديدة</p><p>أداء أي مهمة معقولة أخرى (قد لا تكون مذكورة هنا) حسب الطلب</p><p>نحن أكثر من مجرد رائد عالمي. نحن 240,000 فندقي يعملون بشغف مشترك للترحيب. نعتني بملايين الضيوف في 4,100 عنوان وعلى منصاتنا الرقمية. بصفتي مشغّلاً وممنوح امتياز (HotelServices)، ومالكاً ومستثمراً (HotelInvest)، نستثمر كل طاقتنا في جعل عبارة “أهلاً بك” تتردد كأقوى وعد فندقي.</p><p>من الفاخر إلى الاقتصادي وفي كل ركن من أركان العالم، تلتقي 20 علامة تجارية لـ AccorHotels بجميع احتياجات رجال الأعمال والسياح الباحثين عن الراحة والاهتمام والخدمات عالية الجودة.</p><p>تشمل علاماتنا التجارية:</p><p>- رافلز</p><p>- فيرمونت</p><p>- سوفيتِل</p><p>- MGallery</p><p>- جراند مركور</p><p>- بولمان</p><p>- سويسوتيل</p><p>- نوفوتيل</p><p>- سويت نوفوتيل</p><p>- مركور</p><p>- ثالاسا سي آند سبا</p><p>- أ digestion</p><p>- أدجاشيو</p><p>- إيبس</p><p>- إيبس ستايلز</p><p>- إيبس بودجيت</p><p>- فندقF1</p></div></section><section><p class="heading">المرشح المثالي</p><p class="paragraph"></p><p>درجة الماجستير في التسويق أو دبلوم في الضيافة المهنية، خبرة 8-10 سنوات في فندق من فئة 4-5 نجوم</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the role</p><p>First: General Responsibilities</p><p>Attend and respond to all airport emergencies at Hamad International Airport (HIA) and Doha International Airport (DIA).</p><p>Attend department-related Health &amp; Safety meetings.</p><p>Act as Operations Lead and attend ongoing business meetings with HIA Safety in the absence of the Operations Supervisor.</p><p>Ensure the required Airport Rescue and Fire Fighting Category (CAT) protection level is maintained in terms of vehicles, equipment, firefighting agents, and personnel during shift hours, in compliance with QCAR 006 (as amended) and TRA instructions.</p><p>Supervise and control staff leave to ensure minimum manpower availability required for compliance at both airports.</p><p>Ensure availability and readiness of firefighting and breathing apparatus / rescue equipment.</p><p>Ensure all Fire Department staff assigned to vehicles are certified and qualified to operate their designated vehicles.</p><p>Ensure Airside Vehicle Operator Permits (AVOP) for all department personnel are valid and up to date.</p><p>Ensure all employees are medically fit to perform their duties in compliance with QCAR 006 (as amended).</p><p>Inform the Operations Manager of any deficiencies or shortcomings in section performance.</p><p>Carry out any other tasks assigned by the competent authority (DFRD) or the Operations Manager.</p><p>Second: Health &amp; Safety Responsibilities</p><p>Ensure full compliance with Health &amp; Safety policies and practices, meeting and exceeding regulatory and legal requirements.</p><p>Provide guidance and advice to staff regarding Health &amp; Safety legislation and organizational policies.</p><p>Conduct investigations into industrial accidents, injuries, and near-miss incidents, and recommend corrective actions to prevent recurrence.</p><p>Ensure the development, review, and auditing of a comprehensive Health &amp; Safety Policy, including:</p><ul><li>Risk assessments for all firefighting tasks (excluding training).</li><li>Manual handling risk assessments.</li><li>Working-at-height risk assessments.</li><li>Risk assessments for the operation of all firefighting equipment.</li><li>COSHH (Control of Substances Hazardous to Health) assessments and any other required evaluations.</li></ul><p>Third: Watch (Shift) Duties</p><p>Perform watch duties during periods of severe manpower shortage.</p><p>Fourth: Officer Duties</p><p>Perform Senior Officer duties in accordance with the approved shift roster.</p><p>Act as Incident Commander (Person-in-Charge) in the absence of the Senior Officer.</p><p>Fifth: Training Responsibilities</p><p>Coordinate with the Training Department to ensure all crew members attend mandatory training courses in accordance with the Red Kite system.</p><p>Deliver and conduct theoretical and practical tactical firefighting training, as well as airport familiarization tours for all watches, to enhance individual skills, knowledge, and operational readiness.</p><p>Monitor and follow up on response time tests on a monthly basis.</p><p>Record all conducted training courses in the Red Kite system.</p><p>Perform any other duties requested by the Operations Manager in support of the Training Team.</p><p>Experience</p><p>Airport Fire Fighting Services Operations Category CAT 10.</p><p>Academic qualification: Not required</p><p>Proficiency in the English language in accordance with QCAR 006 (as amended), ADR.OPS.B.024, and Hamad International Airport (HIA) / Doha International Airport (DIA) Manuals</p><p>Communication Certificate issued by the Airport Operating Authority</p><p>Required Specialized Training</p><p>Firefighter Course</p><p>Crew Leader Course</p><p>Manager Course</p><p>Supervisor Course (if available).</p><p>Email of requested department</p><p>Apply now</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience</p><p>Airport Fire Fighting Services Operations Category CAT 10.</p><p>Academic qualification: Not required</p><p>Proficiency in the English language in accordance with QCAR 006 (as amended), ADR.OPS.B.024, and Hamad International Airport (HIA) / Doha International Airport (DIA) Manuals</p><p>Communication Certificate issued by the Airport Operating Authority</p><p>Required Specialized Training</p><p>Firefighter Course</p><p>Crew Leader Course</p><p>Manager Course</p><p>Supervisor Course (if available).</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monitors all transportation movement.</p> <ul> <li>Assists in sourcing out new modes of transportation and carriers.</li> <li>Analyzes cost of freight performance for carriers.</li> <li>Responsible for monitoring scheduled movements.</li> <li>Ensures security has been coordinated; link up teams and Movement Control Teams (MCTs) for required moves.</li> <li>Inputs convoy movement data into ledger, close convoy entries, and track convoys on Movement Tracking System (MTS).</li> <li>Retrieves all convoy reports from the MCTs via NIPR computers.</li> <li>Contacts MCTs when reports are not received by required times.</li> <li>Assists in creating circulation overlays.</li> <li>Maintains historical data on all movements.</li> <li>Posses the ability to perform movement control operations.</li> <li>Must be acquainted with (MHE) material handling equipment operations, ie, Forklift 4K, 6K, 10K, 12K, 14K, and 100K container handlers.</li> <li>Knowledge of moving ocean freight shipment through the designated SPOE/D.</li> <li>Leads cargo trucks convoy and has overall responsibility for mission coordination, preparation, equipment safety and accountability.</li> <li>Performs other duties and assignments as required.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li><strong>Minimum Qualifications: Education/Certifications:</strong> One-year related experience may be substituted for one year of education, if degree is required.<br> <ul> <li><strong>Education/Certifications:</strong></li> <li>A valid driver s license and the ability to obtain a U. S. Government Motor Vehicle Operator s License and host nation Driver s License, is required.</li> <li>Must be CAC eligible and/or able to obtain a Common Access Card (CAC)</li> <li>Must have valid US Passport.</li> <li>Must be US citizen.</li> <li>High School Diploma or equivalent. Must provide a copy of the diploma.</li> </ul> </li> <li><strong>Experience:</strong> <ul> <li>Minimum of three (3) years of experience within Transportation field. Minimum of 3 years of directly related work experience required.</li> <li>Incumbent must demonstrate a high degree of leadership skills.</li> </ul> </li> <li><strong>Skills:</strong> <ul> <li>Attention to detail.</li> <li>Able to compute center of balance and weights on rolling stock equipment</li> <li>Must be acquainted with (MHE) material handling equipment operations</li> <li>Knowledge of moving ocean freight shipment through the designated SPOE/D.</li> <li>Prioritize responsibilities to handle a demanding workload.</li> <li>Ability to work under pressure.</li> <li>Intermediate proficiency in Word, Excel, and Outlook applications.</li> <li>High-level organizational and planning skills to efficiently and accurately manage workflow.</li> </ul> </li> <li><strong>Working Conditions:</strong> <ul> <li>Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.</li> <li>Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).</li> <li>Includes some industrial production environment conditions as well.</li> </ul> </li> <li><strong>Physical Requirements:</strong> <ul> <li>Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.</li> <li>Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.</li> <li>Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.</li> <li>Must comply with all Fire and Safety Regulations and post policies.</li> </ul> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>***This position will be physically located in Qatar in support of LOGCAP.***</strong></p> <p>The Transportation Coordinator must be capable of monitoring, but not limited to, the following movement control functions: Customer Service; Convoy Briefings; Staging Area Management; Hazardous Materiel (HAZMAT) Documentation Certification; Movement Control Reports; RFID Management; Document Cargo; Container Management: and Safety Briefings. Transportation Coordinator must be familiar with Hazardous Materiel (HAZMAT). Integrated Booking System Container Management Module (IBS-CMM), Radio Frequency Identification (RFID) tags, and Cargo Movement Operations System (CMOS).</p><p></p></section>

موقع العمل:<br><br>منتجع جزيرة بانانا الدوحة باي أنانتارا<br><br>نظرة عامة<br><br>Minor Hotels هو مالك فندقي دولي، ومشغّل ومستثمر، حاليًا يتمتع بمحفظة متنوعة من أكثر من 530 فندق مصممة بذكاء لتلبية اهتمامات مختلفة للمسافرين، وتخدم شغفًا جديدًا بالإضافة إلى الاحتياجات الشخصية. من خلال فنادقنا أنانتارا، آفاني، إيلوانا، أوكس، NH Hotels، NH Collection، nhow وTIVOLI، تعمل Minor Hotels في أكثر من 50 دولة عبر منطقة آسيا والمحيط الهادئ، والشرق الأوسط، وأفريقيا، والمحيط الهندي، وأوروبا وأمريكا الجنوبية.<br><br>نحن نبحث عن مدرب مسؤؤل ونشط لبركة الأمواج للإشراف على أنشطة البركة، وضمان سلامة الضيوف، وتقديم خدمة عملاء ممتازة. المرشح المثالي سيقوم بمراقبة عمليات البركة، وتطبيق أنظمة السلامة، ومساعدة الضيوف، وتوفير تجربة مائية آمنة وممتعة لجميع الزوار.<br><br>المسؤوليات الرئيسية<br><br>الإشراف على أنشطة بركة الأمواج والتأكد من اتباع جميع الضيوف لقواعد السلامة وإجراءات التشغيل. إجراء جلسات إحاطة السلامة وشرح إرشادات بركة الأمواج للضيوف. رصد الغواصين وظروف البركة باستمرار لمنع الحوادث والاستجابة للطوارئ. assisting guests entering and exiting the wave pool safely. فرض قيود الطول، والعمر، والسلامة وفق سياسات الحديقة. الاستجابة بسرعة وبفعالية للحوادث والطوارئ وشكاوى الضيوف. إجراء فحوصات روتينية لمناطق بركة الأمواج، والمعدات، وأجهزة التعويم، ولوحات السلامة. التنسيق مع رجال الإنقاذ وطاقم التشغيل وفرق الصيانة لضمان سير العمليات بسلاسة. الحفاظ على نظافة وتنظيم مناطق الأرصفة وبرك الضيوف. تسجيل الحوادث، والمخاوف المتعلقة بالصيانة، والتقارير التشغيلية اليومية. دعم الأحداث الخاصة، والبرامج المائية، والأنشطة الجماعية عند الحاجة. تقديم خدمة ضيافة ممتازة والحفاظ على جو إيجابي.<br><br>المؤهلات<br><br>المتطلبات والمؤهلات<br><br>دبلوم المدرسة الثانوية أو ما يعادله مطلوب. يفضل خبرة سابقة في المرافق المائية أو حدائق الألعاب المائية، أو تعليم السباحة، أو عمليات الضيوف. مطلوب شهادة منقذ سواحي أو الرغبة في الحصول عليها قبل التوظيف. شهادات CPR والإسعافات الأولية وإنقاذ الماء مفضلة. قدرة سباحة قوية ومعرفة إجراءات سلامة المياه. مهارات تواصل وشخصية جيدة. القدرة على البقاء يقظًا والاستجابة بهدوء في حالات الطوارئ. مرن للعمل بنظام الورديات وعطلات نهاية الأسبوع والعطل وفترات الذروة.<br><br>مش مناسب؟ أنشئ تنبيهات بريد إلكتروني عند توفُر وظائف جديدة تتوافق مع اهتماماتك!

موقع العمل:<br><br>جزيرة Banana Island Resort Doha By Anantara<br><br>نظرة عامة<br><br>Minor Hotels هي مالكة فندقية دولية ومشغلة ومستمرة في الاستثمار، تملك حالياً محفظة متنوعة تضم أكثر من 530 فندق مصممة بذكاء لجذب مجموعة متنوعة من المسافرين، لخدمة شغف جديد واحتياجات شخصية. من خلال فنادقنا Anantara وAvani وElewana وOaks وNH Hotels وNH Collection وnhow وTIVOLI، تعمل Minor Hotels في أكثر من 50 دولة عبر آسيا والمحيط الهادئ والشرق الأوسط وأفريقيا والمحيط الهندي وأوروبا وأمريكا الجنوبية.<br><br>نحن نبحث عن مشرف متنزه مغامرات نشيط ومركّز على السلامة للإشراف على عمليات المتنزه اليومية وأداء الموظفين وتجربة الضيوف. سيضمن المرشح المثالي أن تتم جميع الأنشطة بأمان وكفاءة وبما يتوافق مع معايير الشركة مع خلق بيئة ممتعة ولا تُنسى للضيوف.<br><br>المسؤوليات الأساسية<br><br>إشراف عمليات المتنزه اليومية، بما في ذلك الألعاب، وأنشطة التسلق، وزلاجات الحبال، ومسارات العقبات، ومناطق الضيوف. قيادة الجدول الزمني ودعم الموظفين التشغيليين لضمان خدمة عملاء ممتازة والتزام بالسلامة. إجراء فحوصات السلامة اليومية للمعدات والمعالم والمرافق. التأكد من تلقي جميع الضيوف لإرشادات السلامة واتباع قواعد وإجراءات المتنزه. الاستجابة السريعة للحوادث والطوارئ ومخاوف الضيوف. مراقبة تدفق الحشود ومستويات staffing والكفاءة التشغيلية خلال ساعات الذروة. تدريب أعضاء الفريق الجدد على إجراءات التشغيل ومعايير السلامة وبروتوكولات الاستجابة للطوارئ. الحفاظ على تقارير تشغيل دقيقة وسجلات الحوادث وسجلات الصيانة. التنسيق مع فرق الصيانة لمعالجة مشكلات المعدات وضمان الحد الأدنى من توقف الخدمة. ضمان الحفاظ على النظافة ومعايير العرض في جميع أنحاء المتنزه. دعم البيع بالتذاكر والفعاليات والأنشطة الجماعية الخاصة عند الطلب. مساعدة الإدارة في تحقيق الإيرادات ورضا الضيوف والأهداف التشغيلية.<br><br>المؤهلات<br><br>المتطلبات والمؤهلات<br><br>يفضل دبلوم أو درجة البكالوريوس في الضيافة أو إدارة الترفيه أو إدارة الرياضة أو مجال ذو صلة. خبرة إشرافية من 2–4 سنوات في متنزهات المغامرات أو مدن الألعاب أو مرافق الترفيه أو الضيافة أو بيئات مماثلة. فهم قوي للوائح السلامة وإجراءات التشغيل. مهارات القيادة وإدارة الفريق. مهارات اتصال وخدمة عملاء ممتازة. القدرة على الحفاظ على الهدوء واتخاذ القرارات تحت الضغط. يفضل وجود شهادة الإسعاف الأولي/الإنعاش القلبي الرئوي. المرونة للعمل في عطلات نهاية الأسبوع والعطل والورديات.<br><br>غير ذلك؟ قم بإعداد تنبيهات بريد إلكتروني عند توافر وظائف جديدة تتوافق مع اهتماماتك!

موقع العمل:<br><br>فندق النجادا الدوحة من تيفولي<br><br>نظرة عامة<br><br>Minor Hotels هي مالك فندقي دولي ومشغّل ومستثمر، حالياً مع محفظة متنوعة تضم أكثر من 530 عقاراً مصممة بشكل ذكي لتلبية احتياجات المسافرين واهتماماتهم الجديدة. من خلال فنادق Anantara و Avani و Elewana و Oaks و NH Hotels و NH Collection وnhow وTIVOLI، تعمل Minor Hotels في أكثر من 50 دولة عبر آسيا والمحيط الهادئ والشرق الأوسط وأفريقيا والمحيط الهندي وأوروبا وأمريكا الجنوبية.<br><br>وصف الوظيفة<br><br>يقع على عاتق ممثل المطار الترحيب بالضيوف في المطار، ومساعدتهم في الوصول والوصول، وتنسيق النقل، وضمان تجربة نقل سلسة بين المطار والممتلكات (الفندق/المنتجع/الوكالة). الدور يمثّل نقطة الاتصال الأولى للضيوف ويلعب دوراً رئيسياً في تقديم خدمة عملاء ممتازة.<br><br>المسؤوليات الرئيسية<br><br>الاستقبال والترحيب بالضيوف في المطار عند الوصول ومساعدتهم في ترتيب الحقائب والنقل. التنسيق مع فريق مكتب الاستقبال أو فريق النقل في الفندق بخصوص أوقات وصول الضيوف ومغادرتهم. ضمان خدمات الالتقاط والتوصيل للضيوف بدقة وفي الوقت المناسب. الحفاظ على معلومات الرحلات محدثة ونقل أي تغييرات أو تأجيلات إلى الأقسام المعنية. مساعدة الضيوف في إجراءات تسجيل الوصول/المغادرة عند الحاجة. الرد على استفسارات الضيوف، وتقديم معلومات عن الملكية والمنطقة المحلية، وضمان تجربة ترحيب دافئة. التنسيق مع السائقين ووكلاء السفر ومقدمي الخدمات الآخرين لضمان تحويلات جوية سلسة. الحفاظ على سجلات دقيقة لوصول الضيوف ومغادرتهم وطلبات النقل. التعامل مع أي شكاوى أو مشاكل من الضيوف بمهنية والتبليغ الفوري للإدارة. تمثيل الشركة/علامة الفندق بشكل إيجابي في جميع الأوقات.<br><br>المؤهلات<br><br>المؤهلات والمهارات:<br><br>التعليم: شهادة الثانوية العامة أو ما يعادلها؛ يُفضل الحصول على درجة في إدارة الضيافة. الخبرة: 1–2 سنة من الخبرة في دور مشابه (الضيافة، السياحة، أو صناعة الطيران). المهارات: مهارات اتصال وتواصل عالية. قدرات تنظيم وتنسيق قوية. اهتمام بخدمة العملاء ومظهر مهني. الطلاقة في اللغة الإنجليزية (اللغات الإضافية تعد ميزة). القدرة على العمل لساعات مرنة، بما فيها عطلات نهاية الأسبوع والعطلات. المعرفة ببروتوكولات المطار وخدمات النقل المحلية.<br>غير مناسب؟ اضغط لإعداد تنبيهات بالبريد الإلكتروني حال توفر وظائف جديدة تتناسب مع اهتماماتك!