وظائف مدير العمليات في قطر
٧٩١٣ وظائف شاغرة
Job Description<br><br>We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.<br><br>This position is based at City Centre Rotana, Doha<br><br>As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as-<br><br> Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times Conduct regular training sessions with the assigned team in line with the departmental SOP’s Evaluate the performance of the assigned team and initiate internal development and promotions Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours Handle the welcome and seating of arriving guests with the assistance of the Hostess Maintain a professional and friendly relationship with the outlet patrons Establish and update the outlet’s database of regular guests Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards Be actively involved in the outlets promotional activities<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results
About Us:<br>MBG Corporate Services is an international Business Advisory organization supporting clients across Asia, Europe and the Middle East, providing sustainable solutions and strategies that drive business transformation.<br>Established in 2002 and headquartered in Singapore, we are a 450-strong member team that operates out of Europe, the Middle East and Asia, in our network of 16 global offices spread across 6 countries. Our experience of nearly two decades has enabled us to serve over 3,000 clients globally. We are proud to be working with 100 of the Fortune 500 companies across the Middle East, Europe, Japan, China, Singapore and India, as well as several other reputed local family business groups.<br>Role Requirements:A Business Development Manager (BDM) is a professional responsible for identifying business opportunities, building and maintaining relationships with clients, and driving the growth of a company.<br>Responsibilities:<br>Market Research: Conducting market research to identify potential clients , generating leads. Lead Generation: Identifying and qualifying leads for potential business opportunities. This involves networking, cold calling, and using various marketing strategies. Relationship Building: Establishing and maintaining strong relationships with clients, partners, and other stakeholders. This includes effective communication and understanding the needs of the clients. Proposal Development: Creating and presenting proposals to clients that outline the benefits of a product or service in collaboration with technical team. This involves understanding client needs and aligning them with the company's offerings. Negotiation: Negotiating terms and conditions with clients to close deals. This may include pricing, delivery schedules, and other contract terms. Collaboration: Collaborating with internal teams, such as marketing, sales, and product development, to ensure a cohesive and effective approach to business development. Reporting: Providing regular reports to the management team on business development activities, progress, and results.<br>Desired Profile:<br>Strong Background of generating self Corporate / B2B leads,Strong network of clients within Qatar Cold Calling Excellent verbal and written communication skills Demonstrates creative thinking, initiative and rigorous analysis in solving business problems Works well in a team-oriented environment as well as independently<br>Qualifications: Economics / Business Management / Finance Graduate / CFA / MBA. Research and Business Consulting experience preferred.
Job Scope<br>The Sales Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.<br>Main Duties and Responsibilities<br>Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team Develop and deliver accurate sales forecasts and targets in line with business objectives Lead the vendors’ relations in alignment with the company’s management and strategy Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers Oversee the entire sales cycle from quotation to collection Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly Ensure a proper storage, tracking and control of inventory through an accurate stock management system Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization<br>Position Requirements Education Bachelor’s degree in Sales and Marketing or any other related field. Experience At least 5-7 years of relevant experience with strong exposure to cloud technologies (Google Cloud, AWS, Azure) and a consultative, solution-selling mindset, rather than legacy infrastructure sales.
<h2 class="h5">الوصف الوظيفي</h2>
<div class="t-break" data-jb-field="description">
<span>ملخص الوظيفة <br><br>نحن نبحث عن مدير مشروع تقني ذو خبرة (شبكة ICT) لقيادة التخطيط والتصميم والتنفيذ وتسليم مشاريع بنية تحتية معقدة لتكنولوجيا المعلومات والاتصال والشبكات. يجب أن يمتلك المرشح المثالي قدرات إدارة مشروع قوية مقترنة بخبرة فنية عميقة في الشبكات المؤسسية والاتصالات ومراكز البيانات والاتصال السحابي وحلول البنية التحتية الرقمية.<br><br>هذه المسؤولية تتعلق بإدارة مشاريع ICT واسعة النطاق، وتنسيق فرق تقنية متعددة التخصصات، وتفاعل مع أصحاب المصلحة، وضمان تنفيذ المشروع بنجاح مع تلبية أهداف الأعمال والتشغيل والأمن والجدول الزمني.<br><br>المسؤوليات الأساسية<br><br>• إدارة المشروع<br><br>• قيادة التسليم من النهاية إلى النهاية لبنية مشاريع الشبكة ICT من البدء حتى الإطلاق بما في ذلك الاختبار والتشغيل التجريبي.<br><br>• إدارة نطاق المشروع والجداول الزمنية والتسليمات والاعتماديات وطلبات التغيير.<br><br>• تتبع معالم المشروع والاعتماديات والمخاطر والقضايا، وتقديم تقارير حالة منتظمة إلى فريق إدارة البرنامج.<br><br>• ضمان تسليم المشروع في الوقت المحدد وضمن النطاق والميزانية وتوقعات الجودة.<br><br>• القيادة التقنية<br><br>• إدارة نشر بنى تحتية شبكات المؤسسات على مستوى المدينة<br><br>• التعاون مع مهندسي الشبكات والمعماريين والتقنيات الأمنية والسيلي من cloud وفرق البنية التحتية لضمان معالجة المتطلبات التقنية وتنفيذها بشكل صحيح.<br><br>• إدارة أصحاب المصلحة<br><br>• العمل كحلقة وصل رئيسية بين الفرق الداخلية والمتعهدين/الموردين والعملاء النهائيين.<br><br>• ترجمة المفاهيم التقنية المعقدة إلى لغة مفهومة للأعمال للإدارة العليا.<br><br>• المخاطر والامتثال والحوكمة<br><br>• تحديد وتقييم وإدارة مخاطر المشروع والقضايا واستراتيجيات التخفيف.<br><br>• ضمان الامتثال لسياسات المؤسسة والمعايير الصناعية والمتطلبات التنظيمية.<br><br>• الإشراف على اختبارات النظام وعمليات القبول وأنشطة جاهزية التشغيل.<br><br>• وضع إجراءات ضمان الجودة لضمان نجاح تسليم النتائج.<br><br>• إدارة البائعين والموارد<br><br>• إدارة بائعي ICT من الأطراف الثالثة والمتعاقدين والاستشاريين ومزودي الخدمة.<br><br>• مراقبة أداء البائعين والتسليمات العقدية ونتائج المشروع.<br><br>• تنسيق موارد المشروع داخلياً وخارجياً بشكل فعال.<br><br></span><br><span>المتطلبات المؤهلات المطلوبة<br><br>التعليم<br><br>• درجة البكالوريوس في تكنولوجيا المعلومات، أو الاتصالات، أو علوم الكمبيوتر، أو الهندسة، أو تخصص ذو صلة.<br><br>• درجة الماجستير (ميّز، حسن وجودها).<br><br>الشهادات<br><br>• PMP (أخصائي إدارة المشاريع)<br><br>• Cisco CCNP أو CCIE<br><br>الخبرة<br><br>• 10+ سنوات من الخبرة في مجال شبكات ICT.<br><br>• 5+ سنوات من الخبرة في إدارة المشاريع لشبكات ICT.<br><br>• الخبرة في إدارة الجداول الزمنية والفرق متعددة المواقع والفرق الوظيفية في مشاريع شبكات ICT على مستوى المدينة.<br><br>المعرفة التقنية<br><br>• فهم قوي لـ:<br><br>• هندسة الشبكات المؤسسية<br><br>• توجيه وتبديل التقنيات<br><br>• حلول SD-WAN<br><br>• الشبكات اللاسلكية (Wi-Fi)<br><br>• بنية مراكز البيانات<br><br>• الشبكات السحابية (Azure، Google Cloud)<br><br>• تقنيات أمان الشبكات<br><br>• بنية الألياف الضوئية<br><br>• أنظمة الكابلات المهيكلة<br><br>• تقنيات الاتصالات<br><br>• التعافي من الكوارث واستمرارية الأعمال<br><br>• خبرة إدارة المشاريع<br><br>• معرفة متعمقة بالمرسل Agile و Scrum و Waterfall و Hybrid.<br><br></span><br></div>
<h2 class="h5">الوصف الوظيفي</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>الهدف/الغرض من الوظيفة:</span></b></p>
<p ><b><span><span>يقود هذا المنصب تطوير وتنفيذ استراتيجيات الفئة التي تدفع النمو التجاري، والتميز في السوق، والميزة التنافسية. تدير الدور أداء الفئة المعنية عبر القنوات، وتحديد فرص النمو الرئيسية وضمان تنفيذ خطط الأعمال البيعية بسلاسة من خلال التعاون الوثيق مع الفرق الوظيفية والأطراف الخارجية. كخبير داخلي في الفئة، يبني مدير استراتيجية السوق والتخطيط باستراتيجيات مستندة إلى البيانات، ويدير التنبؤ وتخطيط الميزانية، ويضمن الاتساق مع أصحاب المصلحة لتحقيق تنفيذ من الطراز الأول، ونمو مستدام، وزيادة حصة السوق.</span></span></b></p>
<p ><b><span><span><span>المسؤوليات الرئيسية:</span></span></span></b></p>
<p><b><span>إدارة/خبرة واستراتيجيات الفئة</span></b></p>
<ul>
<li><span>يكتسب المعرفة اللازمة حول استراتيجيات الفئة ومحفزات الأعمال الرئيسية.</span></li>
<li><span>يفهم بشكل كامل أداء الفئة حسب القناة ويحدد الفرص الرئيسية.</span></li>
<li><span>يضمن نشر استراتيجيات الفئة (دبسم) من قِبل فرق CBD</span></li>
<li><span>يحلل ويملك صورة واضحة للمعلومات والأنشطة التنافسية</span></li>
<li><span>L</span></span><span>eads التنفيذ الداخلي للخطة للحفاظ على تفوق تنافسي للفئة</span></li>
<li><span>يبحث ويعيد تطبيق نماذج النجاح المثبتة</span></li>
<li><span>يساهم في تخطيط الأعمال والميزانية للفئة</span></li>
<li><span>يعمل كخبير داخلي في الفئة</span></li>
</ul>
<p><b><span>إدارة الشركاء</span></b><span>:</span></p>
<ul>
<li><span>يعمل كجهة اتصال للشركاء MS&P</span></li>
<li><span>يعمل بشكل استباقي مع الشركاء وفرق إدارة العلامة التجارية على تطوير خطط أعمال بيع طموحة لتحقيق النتائج المرجوة</span></li>
<li><span>يدير العلاقات اليومية مع MS&P للشركاء لضمان تنفيذ مبادرات الخطة الرئيسية بلا عيوب</span></li>
</ul>
<p><b><span>نشر خطط الأعمال البيعية</span></b></p>
<ul>
<li><span>يطور خطة تنفيذ المبادرات الداخلية حسب القناة بالتوافق مع قادة فرق CBD</span></li>
<li><span>يحصل على الميزانية اللازمة من الشركاء (tfis) ويدير الأموال داخلياً</span></li>
<li><span>يضع الأدوات المناسبة التي ستضمن تنفيذًا سلسًا وتفوقًا في خطط البيع المستهدفة للتنفيذ الأفضل في فئته (best-in-class)</span></li>
<li><span>ينقل الخطط بفعالية إلى CBD لضمان تنفيذ سريـع وجودة</span></li>
<li><span>يُدرّب ويطبق المعرفة بالفئة على تنظيم CBD ويجهز وثائق ما بعد الحدث (ملخص المبادرة الميدانية)</span></li>
</ul>
<p><b><span>التنبؤ</span></b></p>
<ul>
<li><span>يوفر لقسم الطلب توقعات الحجم البيعي لضمان مستويات مخزون مثلى</span></li>
<li><span>يقوم بمهام أخرى يعهد بها إليه superiores</span></li>
</ul> </div><h2 class="h5">المهارات</h2>
<div data-jb-field="skills"><p><b><span>متطلبات الوظيفة </span></b></p>
<ul>
<li><span>درجة البكالوريوس؛ يفضل من لديه درجة في إدارة الأعمال، التسويق، الأعمال، الإدارة من جامعات رائدة.</span></li>
<li><span>خبرة CBD لمدة لا تقل عن 3 سنوات؛ معرفة تنافسية بمنطقة التداول واتجاهات السوق المحلية؛ القدرة على استخدام أدوات ومعايير الأعمال المتبعة؛ كفاءة عالية في أدوات MS Office.</span></li>
<li><span>يفكر ويتصرف بقرار حاسم</span></li>
<li><span>يستغل الكفاءة الشاملة (الفطنة التجارية والتمكن الفني)</span></li>
<li><span>يبتكر ويعيد التطبيق</span></li>
<li><span>يبني علاقة متنوعة وتعاونية</span></li>
<li><span>ينمي القدرة</span></li>
<li><span> متصل</span></li>
<li><span>يتقبل التغيير</span></li>
<li><span>يعمل بانضباط</span></li>
</ul></div>
Big4 Experience Preferred.<br>Role Purpose Program Management Office Manager is responsible for establishing and leading the organization’s enterprise-wide Project Management Office (PMO), ensuring the effective execution of strategic initiatives, transformation programs, and key management priorities. The role provides centralized oversight of the organization’s portfolio of strategic projects, ensuring initiatives are appropriately prioritized, governed, resourced, monitored, and delivered in line with agreed objectives, timelines, budgets, and quality standards.<br>Working closely with the CEO, Executive Management, and functional leaders, the role translates strategic priorities into structured execution plans and provides management with clear visibility over progress, dependencies, risks, decisions, and outcomes.<br>Key Responsibilities Enterprise PMO Leadership Establish, lead, and continuously enhance the enterprise PMO framework, governance structure, methodologies, standards, and reporting mechanisms. Maintain an enterprise-wide portfolio of strategic projects, transformation initiatives, and management priorities. Define project governance requirements, stage gates, approval processes, reporting standards, and escalation mechanisms. Ensure projects have clearly defined objectives, scope, ownership, milestones, deliverables, budgets, and success measures. Introduce consistent project management methodologies and tools across the organization. Ensure appropriate documentation and governance throughout the project lifecycle. Drive project management discipline and accountability across business and support functions.<br>Strategic Initiative Execution Translate organizational strategy and executive priorities into structured programs, projects, and implementation roadmaps. Coordinate execution of high-priority initiatives involving multiple departments and stakeholders. Develop integrated implementation plans covering milestones, dependencies, resources, risks, and critical decisions. Monitor progress against agreed strategic objectives and ensure corrective actions are taken where required. Lead or directly manage selected high-impact strategic and transformation initiatives. Ensure strategic decisions are converted into clearly assigned actions with defined owners and deadlines. Track implementation through completion and validate achievement of intended outcomes.<br>Portfolio Management & Prioritization Maintain a consolidated view of all major projects and strategic initiatives across the organization. Support Executive Management in prioritizing initiatives based on strategic importance, regulatory requirements, resource capacity, financial impact, and organizational readiness. Identify conflicts, overlaps, dependencies, and resource constraints across the project portfolio. Recommend project sequencing, reprioritization, or intervention where required. Monitor portfolio performance and highlight projects requiring executive attention. Support annual strategic and business planning by translating priorities into an executable project portfolio.<br>Executive Reporting & Management Information Develop concise executive-level dashboards and reporting covering project status, milestones, risks, budgets, dependencies, and key decisions. Provide regular portfolio updates to the CEO and Executive Management. Prepare materials for management committees and other governance forums relating to strategic initiatives and project performance. Ensure management receives timely, accurate, and decision-oriented information. Highlight emerging risks, delays, dependencies, and areas requiring executive intervention. Maintain structured tracking of key management decisions and ensure agreed actions are followed through to completion.<br>Cross-Functional Coordination Act as a central coordination point for major initiatives involving multiple business and support functions. Work closely with department heads to ensure alignment of priorities, timelines, responsibilities, and resources. Facilitate cross-functional project meetings, steering committees, and working groups. Resolve or escalate issues that may impact successful project delivery. Challenge project owners constructively where progress, governance, or accountability is insufficient. Ensure dependencies between departments are clearly identified and actively managed.<br>Transformation & Change Management Support major organizational transformation programs including technology, operational, digital, regulatory, organizational, and business transformation initiatives. Ensure transformation programs have clearly defined business cases, implementation plans, governance structures, and measurable outcomes. Coordinate organizational readiness and change management activities where required. Monitor adoption and realization of expected project benefits following implementation. Identify opportunities to improve organizational effectiveness, operating models, processes, and ways of working.<br>Project Governance & Risk Management Establish appropriate project risk management and escalation frameworks. Maintain consolidated project risk, issue, dependency, and decision logs. Ensure material project risks are escalated to the appropriate management level. Monitor project budgets and resource utilization in coordination with Finance and relevant functions. Ensure regulatory, compliance, risk, legal, technology, and operational considerations are appropriately incorporated into project planning. Conduct periodic project health checks and post-implementation reviews.<br>Performance & Accountability Establish clear KPIs for major projects and strategic initiatives. Monitor delivery against agreed milestones and outcomes. Drive accountability for commitments made by project sponsors, owners, and workstream leads. Ensure delayed or at-risk initiatives have clearly defined recovery plans. Track actions arising from executive meetings and strategic discussions where they relate to organizational priorities and major initiatives. Provide independent challenge and escalation where execution is not progressing as required.<br>Key Stakeholders Internal Chief Executive Officer Executive Management Business Heads Investment Teams Operations Information Technology Finance Risk Compliance Human Resources Marketing Corporate Services Quality Assurance / Internal Control functions External Strategic consultants Technology and implementation partners Professional advisors Key vendors and service providers Other external stakeholders involved in strategic programs<br>Qualifications & Experience Bachelor’s degree in Business Administration, Finance, Engineering, Technology, Project Management, or a related discipline. MBA or relevant postgraduate qualification preferred. PMP, PRINCE2, Agile, MSP, PgMP, or equivalent project/program management certification preferred. Approximately 10–15 years of relevant professional experience. Significant experience leading PMOs, enterprise transformation programs, strategic initiatives, or complex cross-functional projects. Experience within banking, investment management, financial services, consulting, or another highly regulated environment strongly preferred. Demonstrated experience working directly with senior executives and department heads. Strong experience managing multiple concurrent projects with significant organizational dependencies. Experience establishing or enhancing enterprise PMO governance frameworks is highly desirable.
About the team:<br><br>Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved:<br><br>Building custom AI applications for government Providing high-quality training data for research institutions building LLMs from scratch Partnerships, upskilling, and advisory<br><br>About the role:<br><br>As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively, interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how to use AI, AI safety, and more.<br><br>You and your team will work closely with the business development and go-to-market team, the product and engineering execution teams, and various customers and prospects to ensure success.<br><br>The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions.<br><br>The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses.<br><br>You will:<br><br>Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities Partner with clients to understand their most pressing problems and brainstorm how Scale can best help Manage the long-term health of clients by identifying and preempting areas of risk or concern Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly Collaborate with the operational and engineering execution teams to track delivery and timelines Review, track and improve operational performances and be obsessed with continuous improvement Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing Have proficiency in reading, writing, and speaking in Arabic <br><br>Ideally you'd have:<br><br>7+ years of total work experience, with experience in consulting or as a technical program management role in industry Experience at a consulting firm or a leading tech company A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Additional Information<br><br>Job Number 26090080<br><br>Job Category Housekeeping & Laundry<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>This position that focuses on supporting the day-to-day activities in Housekeeping, and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br><br>Managing Housekeeping Operations and Budgets<br><br>Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br><br>Ensuring Exceptional Customer Service<br><br>Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 5 years of related work experience.<br><br>Supervisory Experience: At least 3 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About the team:<br><br>Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved:<br><br>Building custom AI applications for government Providing high-quality training data for research institutions building LLMs from scratch Partnerships, upskilling, and advisory<br><br>About the role:<br><br>As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively, interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how to use AI, AI safety, and more.<br><br>You and your team will work closely with the business development and go-to-market team, the product and engineering execution teams, and various customers and prospects to ensure success.<br><br>The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions.<br><br>The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses.<br><br>In the near term, the team will be based out of the Middle East and looking to meaningfully grow its presence in the region.<br><br>You will:<br><br>Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities Partner with clients to understand their most pressing problems and brainstorm how Scale can best help Manage the long-term health of clients by identifying and preempting areas of risk or concern Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly Collaborate with the operational and engineering execution teams to track delivery and timelines Review, track and improve operational performances and be obsessed with continuous improvement Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing Have proficiency in reading, writing, and speaking in Arabic <br><br>Ideally you'd have:<br><br>7+ years of total work experience, with experience in consulting or as a technical program management role in industry Experience at a consulting firm or a leading tech company A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p>Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p>Guest satisfaction: Ensures to deliver the brand promise and always provide exceptional guest service. Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels & Resorts Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships.</p><p>Operations: Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety. Ensure high standards of personal presentation and grooming. Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture. To have a full working knowledge of the restaurant floor plan / layout, all F&B offers. Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest. Establish rapport with guests in a professional manner. Always provide our guests with the highest level of service and attention. Handle all guest enquiries and complaints in a courteous and efficient manner, requesting the assistance of the Team Leader / Supervisor or manager as required. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and ensure all information is given to a Team Leader and the management in order for the reservation in-house database to be updated. Always follow the restaurant Order of Service and Standard Operating Procedures. Follow all ongoing training procedures as set out by your mentor and the management. Report for duty on time and prepared for your shift. Adhere to agreed break times. Follow opening and closing procedures and complete all duties as required by the management and the Supervisor. Ensure that all stations are equipped with sufficient clean, polished cutlery / plates, and all other service wear. Ensure all tables are laid in accordance with the SOP. Be ready and prepared for service. Engage with and contribute to service briefings. Take instructions from your supervisor and manager, anticipate their requirements. Work with your Supervisor in order to control your section. Assist the Supervisor in controlling your section in the restaurant. Follow the Order of Service at all times, responding to the shift in charge instructions. Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers. Ensure that individual Mise en Place for each order is known and placed on the table. Understand guests to be prioritized VIP s, unhappy guests & regulars. Communicate guest preferences to your supervisor in order to build guest profiles. React promptly and deal with any issues, complaints, breakages & spillages. Communicate any issues to your supervisor and management promptly. Restock the station on time following the procedures. Ensure a high level of cleanliness is maintained throughout the restaurant. Complete relevant checklists correctly and honestly. Respond to changes in the F&B function as dictated by the industry, company, and hotel. Grow and improve skills and abilities through the appropriate training, assessment, and performance. Operate the micros system effectively and present the bill and take payments correctly. Handle all operating equipment carefully avoiding abuse and minimizing breakage.</p></div></section>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to know our team:<br><br>In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Our Product Managers move fast, fail, learn, and pivot.<br><br>Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have direct impact on Agoda’s growth and strategy. Product puts our travelers first and delivers that special travel experience in the most creative expression.<br><br>The opportunity:<br><br>This role is BANGKOK-BASED, RELOCATION PROVIDED. Our Senior Product Managers are analytical and data-driven individuals, who’re responsible for building products end-to-end focusing on analyzing and experimenting until our solutions are perfectly tailored to our travelers. As our next Senior Product Manager, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel solutions.<br><br>You will get dedicated engineering resources that you, and only you define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have enthusiasm to develop engineered processes and technologies and apply innovative solutions to make organizational improvements. Product Managers can modify *every* system we have in our company to suit their needs.<br><br>By applying to this role, you'll be considered for a role either in User Experience, Marketing, Finance or Supply product vertical. The goal is to match you with the team that best aligns with your interests, competencies, and where you will have the most impact. We’re looking for Senior Product Managers for every part of our business. Our entire Product team sits in Bangkok. This is an Individual Contributor position.<br><br>In this role, you'll get to: <br><br>Analyze the online travel ecosystem, markets, competitive landscape and user requirements. Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly. Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies. Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions.<br><br> What you'll need to succeed:<br><br>Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline). Proven ability to leverage analytics and quantitative methods to inform and influence decision-making Strong data skills Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders Experience developing and launching products Experience leading global product vision, go-to-market strategy and design discussions. Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change Hands-on mentality<br><br>It's great if you have:<br><br>MBA or Master’s degree in Math, Economics, Computer Science or Statistics Data tools - SQL, Python, R, or equivalent<br><br>#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #seoul #madrid #barcelona #zurich #geneva #warsaw #budapest #vienna #bratislava #bucharest #sofia #athens #ankara #jakarta #manila #kuala_lumpur #ho_chi_minh_city #hanoi #beirut #riyadh #jeddah #doha #cape_town #johannesburg #mexicocity #guadalajara #santiago #buenosaires #sao_paulo #rio_de_janeiro #bogota #caracas #auckland #wellington #calgary #edmonton #ottawa<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
<h2 class="h5">وصف الوظيفة</h2>
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<b>وصف الوظيفة</b>نظرة عامة<p>نحن نبحث عن مدير مشروع متمرس لقيادة تسليم مشاريع مراكز البيانات الحيوية نيابةً عن شركة استشارات هندسية رائدة. تتطلب الدور قيادة المشروع من البداية للنهاية، إدارة أصحاب المصلحة، تنسيق السلطة، إشراف المقاولين، وتحقيق تسليم ناجح لمرافق مراكز البيانات المعقدة ضمن الميزانية والجدول الزمني والجودة ومتطلبات السلامة.</p><br>دورك<ul><li>قيادة التخطيط والتنفيذ والتسليم لمشاريع مراكز البيانات من التصميم حتى البناء والتكليف والتسليم.</li><li>التصدي كواجهة العميل الأساسية، تقديم إرشاد استراتيجي وتحديثات حالة المشروع بانتظام.</li><li>إدارة فرق المشروع متعددة التخصصات، بما في ذلك مستشارو التصميم والمقاولون والبائعون المتخصصون.</li><li>الإشراف على جداول المشروع وميزانياته وتخطيط الموارد وقوائم المخاطر واستراتيجيات التخفيف.</li><li>التنسيق مع السلطات المحلية والحصول على الموافقات والتراخيص اللازمة.</li><li>ضمان الامتثال لمواصفات المشروع ومتطلبات العقد والمعايير الصناعية والمتطلبات التنظيمية.</li><li>مراجعة ومراقبة أداء المقاول، تقدم التنفيذ، مراقبة الجودة والسلامة في الموقع.</li><li>قيادة اجتماعات المشروع، إعداد تقارير التقدم، وإبلاغ أصحاب المصلحة عن المعالم والمخاطر الرئيسية للمشروع.</li><li>إدارة أنشطة التشغيل التجريبي وضمان جاهزية التشغيل للأنظمة الحيوية.</li><li>التنسيق مع تخصصات الهندسة المدنية والإنشائية والمعمارية والكهربائية والميكانيكية وتقنيات المعلومات والاتصالات والأمن طوال دورة حياة المشروع.</li><li>مراقبة مخاطر المشروع، تحديد القضايا المحتملة، وتنفيذ إجراءات تصحيحية للحفاظ على أهداف المشروع.</li><li>دعم عمليات الشراء وإدارة العقد وإدارة المطالبات وإجراءات التغيير.</li><li>التأكد من مشاركة أصحاب المصلحة الفعالة مع العملاء والسلطات والمقاولين ومزودي الخدمات والجهات النهائية.</li><li>دفع أفضل الممارسات في إدارة المشاريع والحوكمة والتقارير وضمان الجودة.</li><li>توجيه أعضاء الفريق junior والمساهمة في نمو الأعمال من خلال إدارة علاقات العملاء ومبادرات تطوير المشروع.</li></ul>عن نفسك<ul><li>درجة البكالوريوس في الهندسة[مدني/ كهربائي].</li><li>إدارة البناء أو ما يعادلها PMP.</li><li>خبرة في مركز البيانات [على الأقل مشروع واحد تم تسليمه في آخر 5 سنوات] معتمد الإشغال الميثاقي أو ما يعادله مفضل. UPDA/MMUP الدرجة A في إدارة المشاريع.</li><li>خبرة لا تقل عن 15 - 20 عامًا.</li><li>قيادة مشاريع مبانٍ معقدة وبنية تحتية ومراكز بيانات أو حيوية.</li><li>التسليم في قطر، تنسيق أصحاب المصلحة؛ واجهات السلطة؛ إدارة المقاولين؛ القيادة في البرنامج والمخاطر والتقارير والتعامل مع العميل.</li></ul><span>المكافآت والفوائد</span><p><span>استكشف المكافآت والفوائد التي تساعدك على الازدهار في كل مرحلة من حياتك ومسيرتك المهنية.</span></p><br><p><span>يشمل ذلك:</span></p><br><ul><li>راتب بدون ضرائب.</li><li>تغطية تأمين حياة.</li><li>تأمين صحي.</li><li>رصيد الإجازة السنوية.</li><li>نظام gratuity للشركة.</li><li>برنامج مكافأة اختياري.</li><li>مساهمة الرحلة السنوية.</li><li>بدلات النقل والسكن.</li><li>برنامج رفاهية الموظف: وصول 24/7 إلى المتخصصين في الشؤون المالية والقانونية ورعاية الأسرة والصحة الشخصية واللياقة والتغذية.</li></ul><p><span>اغتنم كل فرصة لصقل مهاراتك وتوسيع خبرتك والتعرف على تأثيرك.</span></p><br><span>عن AtkinsRéalis</span><p><span>نحن AtkinsRéalis، مؤسسة خدمات هندسية عالمية المستوى وتوربين نووي. نربط الناس والبيانات والتكنولوجيا لتحويل بنى العالم ونظم الطاقة. مع شركائنا في الصناعة وعملائنا وفريقنا العالمي من المستشارين والمصممين والمهندسين ومديري المشاريع، يمكننا تغيير العالم. نحن ملتزمون بقيادة عملائنا في مختلف أسواقنا النهائية لهندسة مستقبل أفضل لكوكبنا وشعوبه.</span></p><br><p><span>اعرف المزيد.</span></p><br><b>نوع العامل</b>موظف<b>نوع الوظيفة</b>دوام اعتيادي<p><span><i>عند </i></span> <i><span>AtkinsRéalis</span></i><span><i>، نسعى لتوظيف أشخاص ذوي خصائص وخلفيات ووجهات نظر متنوعة. نؤمن بشدة بأن المواهب ذات المستوى العالمي لا تميز بناءً على الجنس أو الأصل العرقي أو الوطني أو الهوية الجنسية والتوجه، العمر، الدين أو الإعاقة، بل تثري نفسها من خلال هذه الفروق. </i></span></p><br>
المسؤوليات الأساسية:• الإشراف وإدارة التشغيل اليومي للمتجر، بما في ذلك إجراءات الفتح والإغلاق والتأكد من الالتزام بسياسات الشركة.• مراقبة أداء المبيعات، تحديد الاتجاهات، وتنفيذ استراتيجيات لتحقيق أهداف المبيعات أو تجاوزها.• التأكد من أن جميع العملاء يتلقون خدمة ممتازة والتعامل مع الشكاوى والاستفسارات والقضايا بمهنية.• متابعة مستويات المخزون، طلب منتجات جديدة، معالجة الشحنات، إجراء جرد المخزون، والحفاظ على سجلات دقيقة للمخزون لمنع النقص والخسائر.• التأكد من أن المتجر نظيف، منظم وجذاب بصريًا مع ع displays مناسبة ولوحات إرشادية صحيحة.• إعداد جداول العمل وتفويض المهام لأعضاء الفريق لضمان التغطية والإنتاجية الصحيحة.• توظيف وتعيين وتدريب وتوجيه وتحفيز موظفي المتجر لتحسين أدائهم ومهاراتهم.• مراقبة أداء الموظفين، تقديم التغذية الراجعة، وإجراء تقييمات الأداء.• تطبيق وتفعيل إجراءات الأمن لحماية الموظفين والعملاء وأصول المتجر.• الحفاظ على سجلات دقيقة، بما في ذلك تقارير المبيعات وتقارير المصروفات، وإدارة إجراءات التعامل النقدي.• أداء أي عمل مطلوب من المدير المباشر.<br>المؤهلات: درجة البكالوريوس في الأعمال أو الإدارة أو مجال ذي صلة. خبرة 5+ سنوات تجمع بين القيادة، التشغيل، ومهارات التعامل مع العملاء.<br>المهارات: مهارات شفوية وكتابية للتواصل مع الموظفين والعملاء وأصحاب المصلحة، توجيه وتحفيز فريق لتحقيق وتجاوز المستهدفات، تدريب وتطوير الموظفين لتحسين الأداء، الوساطة وحل النزاعات بين الموظفين أو العملاء، التعامل مع شكاوى العملاء والاستفسارات وضمان تجربة إيجابية، فهم وتطبيق تقنيات البيع لزيادة الإيرادات، الحفاظ على النظام والدقة في بيئة المتجر.
<p>خطط ونفذ حملات التسويق الرقمي بما يتماشى مع الاستراتيجية التسويقية والتجارية السنوية للفندق. دعم الحملات الخاصة بالغرف، ومنافذ الطعام والشراب، والعروض الترويجية، والفعاليات، والباقات، والعروض الموسمية وأنشطة الفندق. تنسيق الحملات الرقمية المدفوعة عبر منصات مثل ميتا وإعلانات جوجل. مراقبة أداء الحملات وتقديم التوصيات لتحسين الوصول والتفاعل والتحويلات والعائد على الاستثمار. دعم حملات التسويق عبر البريد الإلكتروني والترويجات الرقمية لزيادة الحجوزات والاستفسارات وتفاعل النزلاء. إدارة وسائل التواصل الاجتماعي إدارة قنوات الفندق على وسائل التواصل الاجتماعي، بما في ذلك إنستجرام وفيسبوك ولينكدإن وتيك توك وغيرها من المنصات ذات الصلة. وضع محتوى تقويم شهري لوسائل التواصل الاجتماعي متوافق مع عروض الفندق وفعالياته وأنشطة الطعام والشراب وحملات العلامة التجارية. إنشاء وجدولة ونشر محتوى جذاب يتضمن صوراً وفيديوهات وبكرات وقصص ورسومات ونصوص مكتوبة. مراقبة التعليقات والرسائل والإشارات والتفاعلات عبر الإنترنت، مع الرد بشكل مهني وتصعيد مخاوف النزلاء عند الحاجة. متابعة اتجاهات وسائل التواصل الاجتماعي ونشاط المنافسين والمنصات الناشئة وتقديم فرص مناسبة للفندق. إنشاء المحتوى وإدارة العلامة التجارية إنشاء محتوى رقمي جذاب يعكس هوية ومكانة فندق ibis وAdagio. دعم متطلبات التصوير الفوتوغرافي والفيديو للمرافق والغرف ومنافذ الطعام والشراب والفعاليات وتجارب الضيوف. إنتاج أو تنسيق أعمال فنية رقمية ومواد ترويجية وإبداعات وسائل التواصل الاجتماعي مع ضمان الامتثال لإرشادات علامة Accor التجارية. ضمان اتساق الرسائل والصور والشعارات والهوية البصرية عبر جميع القنوات الرقمية. التنسيق مع الأقسام الداخلية والوكالات الخارجية والمصورين والمصممين والشركاء الإبداعيين عند الحاجة. موقع الويب وOTA والحضور عبر الإنترنت صيانة وتحديث محتوى موقع الفندق بشكل منتظم، والتأكد من أن المعلومات والصور والعروض والترويجات دقيقة ومحدثة. مراقبة وصيانة قوائم الفندق عبر وكالات السفر عبر الإنترنت ومنصات الطرف الثالث ذات الصلة. دعم إدارة ملفات تعريف Google Business وغيرها من القوائم عبر الإنترنت لضمان دقة معلومات الفندق والصور والمحتوى الترويجي. المساعدة في أنشطة تحسين محركات البحث (SEO)، بما في ذلك تحسين الكلمات المفتاحية وتحديث المحتوى وتحسين الرؤية على الإنترنت. تحديد الفرص لتحسين رحلة الضيف الرقمية وزيادة الحجوزات المباشرة. التحليلات والتقارير مراقبة حركة مرور الموقع وأداء وسائل التواصل الاجتماعي والحملات الرقمية والتفاعل عبر الإنترنت. تتبع مؤشرات الأداء الرئيسية الرقمية بما في ذلك الوصول والتفاعل والزيارات والتحويلات وأداء الحملة. إعداد تقارير التسويق الرقمي بانتظام وتقديم توصيات بناءً على بيانات الأداء. إجراء تحليل للمنافسين والسوق لتحديد الفرص والاتجاهات الناشئة. استخدام أدوات التحليل ولوحات البيانات لتقييم فعالية الحملات ودعم قرارات مبنية على البيانات. التعاون بين الأقسام العمل بشكل وثيق مع فرق المبيعات والإيرادات والحجوزات واستقبال الضيوف والمطاعم والعمليات لدعم الأهداف التجارية. تنسيق الحملات والمحتوى الرقمي للفعاليات والعروض والمناسبات الخاصة بالفندق. ضمان دعم الأنشطة الرقمية لملء الغرف والإيراد من F&B والفعاليات والأداء العام للفندق. التواصل مع الوكالات والشركاء الخارجيين عند الحاجة.</p><p><strong>المرشح المطلوب</strong></p><p>درجة البكالوريوس في التسويق أو التسويق الرقمي أو الاتصالات أو الإعلام أو مجال ذي صلة. سنتان إلى ثلاث سنوات خبرة على الأقل في التسويق الرقمي ووسائل التواصل الاجتماعي والاتصالات والتجارة الإلكترونية أو دور ذو صلة. يفضل بشدة الخبرة السابقة في الضيافة أو تسويق الفنادق. فهم قوي لمنصات وسائل التواصل الاجتماعي ومبادئ التسويق الرقمي. خبرة مع Meta Business Suite / Meta Ads Manager وGoogle Ads وGoogle Analytics وGoogle Search Console تعتبر ميزة. معرفة بـ SEO وSEM والتسويق عبر البريد الإلكتروني والإعلانات عبر الإنترنت. خبرة في إدارة محتوى المواقع/CMS وOTA تعتبر ميزة. مهارات تصميم جرافيكي أساسية وتحرير الصور والفيديو. الكفاءة في Canva وMicrosoft Office وتطبيقات التسويق الرقمي ذات الصلة. مهارات تواصل كتابية وشفوية قوية باللغة الإنجليزية. مهارات إبداعية وتنظيمية وتحليلية قوية. القدرة على إدارة مشاريع متعددة والالتزام بالمواعيد في بيئة فندقية سريعة الوتيرة. عقلية تجارية مع فهم لكيفية دعم التسويق الرقمي للحجوزات المباشرة وإيراد الغرف وإيراد F&B. دقة عالية والقدرة على الحفاظ على الاتساق العلامة التجارية عبر جميع المنصات الرقمية.</p>
Manager – Risk Consulting – Digital Risk<br><br>From small businesses to some of the world’s best-known brands, our tailored services help build trust and confidence through transparency, clarity, and consistency for our clients across the MENA region. Our MENA clients look to us for advice and services they can trust every time. You will use your professional skills and experience to make it happen, by supporting our MENA based EY Member Firms to serve clients in the MENA region across a broad range of industries and responsibilities.<br><br>Within the MENA region, we are actively engaged with all sectors of the economy and actively supporting the vision of national leaderships especially in the GCC countries. We are dedicated to help our clients in all sectors anticipate the uncertainty they face in doing their business and work closely with them to help effectively manage the Risk. Technology is a major component underpinning the need to serve increasing demands of our MENA clients in their sophisticated technology environments.<br><br>As organizations look to leverage the advantage technology offers, we’ll work with you to develop the consultancy and analytical skills that you’ll need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else.<br><br>The opportunity<br><br>EY is recruiting for Managers to join our Technology Risk team at various offices across MENA. You will be responsible to serve our clients as part of our teams across MENA offices. This position brings significant travel opportunities since EY operates a regional model with all consultants operating as one team across the region.<br><br>Your Key Responsibilities<br><br>As a Manager, you will be required to assist EY partners and other executives in managing key aspects of EY client engagements at a tactical level, as well as work as a key member of the engagement teams, draw on your knowledge and experience to solve complex issues for EY clients, support the MENA local Partner(s) and senior executives in sustaining client relationships, and build relationships with your MENA peers and internal clients. Initiate, build, and maintain strong relationships with existing and prospective clients, proactively identifying opportunities to showcase EY’s Digital Risk and broader consulting capabilities. Actively participate in business development activities, including account planning, pipeline development, and market scanning to identify new project opportunities. Lead or support the preparation, coordination, and submission of proposals, RFPs, and tenders, ensuring high‑quality and competitive submissions aligned with client needs. Act as an account manager for designated clients, ensuring ongoing engagement, upselling opportunities, and maintaining high client satisfaction. Engage with industry events, forums, and networking platforms to represent EY and identify potential new clients or partnerships.<br><br>As a manager:<br><br>Everything you will be involved in comes down to providing excellent customer service and helping our teams do the same. Whether it is working with multiple client teams, advising the clients on IT Risk related matters, or assisting executives with business development activities across various sectors, you will build strong relationships and become a trusted advisor to your MENA clients. You will participate in MENA engagements, working effectively as a team lead or a team member, providing support, maintaining communication, and updating senior team members on progress. You will assist in client service delivery, participate in all assigned tasks, and assist in preparing reports that will be delivered to clients and other parties.<br><br>Skills And Attributes For Success<br><br>Proactivity, accountability, and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic. Strong commercial acumen with the ability to identify, qualify, and pursue business opportunities in the market. Demonstrated ability to build trusted relationships with senior client stakeholders. Comfort in market‑facing roles with proactive outreach and pipeline‑development habits.<br><br>To qualify for the role, you must have<br><br>Bachelor’s or master’s degree in computer science, information systems or a related discipline. Alternatively, a degree in business, accounting, finance, with additional IT qualifications.6-7 years of relevant experience of working as IT risk consultant or an IT auditor for a public accounting firm, professional services firm, technology company, telecom company or a financial services company, or comparable experience as an IT/IS consultant Relevant experience areas include, but not limited to, IT Risk assessment and management, Digital Trust, Mobile Technology assessments, Emerging Technologies (Robotics, IoT, Cloud and Blockchain), ERP control validations (SAP, Oracle, MS Dynamics), systems and networking technologies, IT/Business process and internal control assessments, internal audit engagements, external audit integration, application of data analytics, and/or third-party reporting, etc. Fluent Arabic and/or English communication skills at a professional level. Strong verbal and written communication with out of box thinking abilities. Proficient in MS Office products (Project, Word, Excel, Power Point)<br><br>Ideally, you’ll also have<br><br>CISA, CISSP, CISM, and/or CIA certification is essential for long-term growth in the role; Based on an individual’s professional background, area of specialization or industry focus, we recognize that other certifications, credentials or experience may be more relevant than the listed certifications and therefore may be acceptable. Experience of working in a similar role with an international consulting firm More operationally focused in working and institutionalizing best practices and process<br><br>What We Look For<br><br>We are interested in professionals who are business savvy with a passion for quality work, innovation as well as the motivation to create your own EY journey. Individuals who thrive in a market‑facing environment and can independently initiate conversations with clients, identify needs, and develop proposals that convert into engagements.<br><br>What We Offer<br><br>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:<br><br>Long-term career: we are a Big-4 global firm operating in almost all countries of the world. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
<h2 class="h5">وصف الوظيفة</h2>
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<p><strong><u>الوصف الوظيفي للمدير العام</u></strong></p><br><br><p><strong>الدور</strong></p><br><br><p>الإشراف والتوجيه والقيادة لفريق المبيعات في الإقليم المعين، لضمان الأداء الناجح في المبيعات والعمليات. تطوير وتنفيذ خطط العمل والإجراءات التشغيلية؛ دفع الفرق لتحقيق الأهداف من خلال تعظيم المبيعات وتحسين الربحية ورؤية العلامة التجارية، مع التأكد أن الإنتاجية تتماشى مع المعايير المحددة وسياسات وإجراءات الشركة المعتمدة.</p><br><br><p><strong>المسؤوليات الأساسية:</strong></p><br><br><ul><li>يحول الأهداف الاستراتيجية إلى خطط عمل لتحقيق النمو المستهدف في المبيعات والأرباح؛ يحدد/يُحسن فرص التوسع والأعمال الجديدة والخدمات الترويجية والأنشطة؛ يحلل عوامل مثل المبيعات السابقة، وظروف السوق، واحتياجات العملاء المؤثرة في اتجاهات السوق لتقديم مقترحات أثناء صياغة خطة العمل؛</li><li>يقود مديري المبيعات وجميع فريق المبيعات لتحديد فرص المبيعات، الأسواق الجديدة والوكلاء بناءً على احتياجات وظروف السوق؛ يترجم المدخلات من فرق المبيعات إلى توصيات واقتراحات بناءً على تحليل التكلفة/الفائدة.</li><li>يحدد/يدفع مقاييس أهداف المبيعات، والغايات ومعايير أداء فرق تطوير الأعمال والمبيعات في المنطقة/الإقليم المعين؛ يؤثر ويدعم مديري المبيعات في توفير مدخلات واقعية إلى عنصر الميزانية السنوية وتحقيق الأهداف وفقاً لذلك. يراجع البيانات المالية باستمرار لتقييم الأداء، وتحديد النقص، وتحديد الأسباب الجذرية، وتوصية التغييرات وتنفيذ إجراءات تصحيحية.</li><li>يتعاون مع قسم التسويق لتطوير وتنفيذ حملات تسويقية في المنطقة الإقليمية المعينة بما في ذلك الفعاليات والأنشطة والرعاية والمؤتمرات والمعارض، لضمان الالتزام بمعايير العلامة المعتمدة وبالتالي زيادة المبيعات وحصة السوق.</li><li>يطور، ويستفيد من، ويحافظ على علاقات فعالة مع أطراف خارجية من طابع مختلف مثل الدوائر الحكومية والوزارات وهيئات الطيران المدني والسياحة، فضلاً عن الوكلاء وشركات التجارة، مما يعزز الأعمال وينمي المبيعات. يبني/ يحافظ على علاقة مع أصحاب المصلحة والعملاء الرئيسيين في المنطقة المعنية.</li><li>يراجع أداء وتقدم فرق المبيعات؛ يضع الأهداف والغايات؛ يقضي وقتاً في تدريب مديرين السلاسل، وتحديد المهارات والفرص للتطوير؛ يقدم المشورة والتوجيه في جميع القضايا القسمية.</li><li>ينسق مع وظائف الدعم والأقسام الأخرى في المنطقة/الإقليم المعين من حيث الموارد والأنظمة والأدوات؛ يتخذ قرارات في ما يتعلق بأنشطة المبيعات اليومية ضمن منطقة عمله المحددة لتحقيق التوافق وجودة الخدمة: تخطيط الموارد، الامتثال، التمييز، الصورة المؤسسية.</li></ul><p><strong>مواصفات الوظيفة</strong></p><br><br><ul><li>درجة البكالوريوس في إدارة الأعمال، التجارة أو ما يعادلها، الماجستير يعتبر ميزة.</li><li>خبير في مايكروسوفت أوفيس ومهارات البحث على الويب، كفاءة في تطوير/إجراء عروض بوربوينت.</li><li>إتقان اللغة الإنجليزية وإضافة العربية ميزة.</li></ul><p><strong>أقل خبرة عمل ذات صلة/</strong><strong>الكفاءات الوظيفية</strong></p><br><br><ul><li>15+ عاماً من الخبرة الواسعة في المبيعات والإدارة، منها 5 سنوات في صناعة السفر والسياحة وفي الدور المماثل وتوفر خبرة بلد مشابهة ميزة.</li><li>معرفة المنتج، القدرة العالية على فهم احتياجات وتوجهات السوق.</li><li>خبرة عملية في تطوير/الحفاظ على علاقات عمل فعالة، صياغة والتفاوض على عقود مستوى الخدمة وغيرها.</li><li>التنبؤ، وضع الميزانية، تنفيذ/مراجعة أداء مبادرات الأعمال.</li><li>يجب أن يمتلك سجل حافل في زيادة واستدامة نمو المبيعات والربحية حتى في ظروف السوق المعقدة.</li><li>معرفة وعلاقات قوية في مجال السفر والسياحة والأسواق؛ لبناء المصداقية بسرعة.</li><li>خبرة في إدارة العلاقات على مستوى رفيع وفريق متعدد المهارات والخبرات.</li><li>مهارات مثبتة في تحليل البيانات، تحديد العثرات وتقديم حلول فعالة من حيث التكلفة.</li><li>التكلفة موجهة، حاسم، محوري، يمتلك مهارات الإقناع والمفاوضة وحل المشكلات واتخاذ القرار.</li><li>القدرة على استخدام توازن بين الخبرة التقنية والعلاقات الشخصية لتنفيذ مبادرات جديدة تدعم أهداف الشركة.</li><li>يُظهر القدرة على المساهمة وتحقيق الاستراتيجية التجارية ومؤشرات الأداء الرئيسية المحددة.</li><li>مهارات وتقنيات البيع والتسويق.</li><li>مالي منضبط مع فهم جيد للمحاسبة P&L.</li><li>موجه نحو الحلول والنتائج.</li></ul><br> </div>
Additional Information<br><br>Job Number 26066522<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>Quality Assurance:<br><br>Take full ownership of the hotel’s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26066522<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>Quality Assurance:<br><br>Take full ownership of the hotel’s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26066522<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>Quality Assurance:<br><br>Take full ownership of the hotel’s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
الوصف الوظيفي<br><br>نحن نبحث حالياً عن متخصصين طموحين وديناميكيين ومتحمسين في مجال الأغذية والمشروبات للمساعدة في تنظيم وتوجيه فريق يعمل على تطوير منتجات أغذية ومشروبات عالية الجودة مع تقديم خدمة سريعة ودقيقة وشخصية.<br><br>يقع هذا المنصب في سيتي سنتر روتانا، الدوحة.<br><br>بصفتك مديراً للمنفذ، فأنت مسؤول عن إدارة المطعم الموكل إليك لتحقيق أعلى مستوى من رضا العملاء وجودة الخدمة مع تحقيق/تجاوز الأهداف المالية، وسيشمل دورك مسؤوليات رئيسية مثل:<br><br> إعداد جداول العمل لجميع الموظفين وفقاً للتوقعات وفي حدود دليل التوظيف لضمان وجود قوة عاملة كافية في جميع الأوقات. إجراء دورات تدريبية منتظمة مع الفريق الموكل إليك بما يتماشى مع إجراءات التشغيل القياسية (SOP’s) الخاصة بالقسم. تقييم أداء الفريق الموكل إليك وبدء التطوير والترقيات الداخلية. مسؤول عن الإعداد في الوقت المناسب لمنفذ الأغذية والمشروبات الموكل إليك، وفقاً لإعدادات الوجبات وبما يتماشى مع ساعات العمل. التعامل مع استقبال وإجلاس الضيوف القادمين بمساعدة المضيفة. الحفاظ على علاقة مهنية وودية مع رواد المنفذ. إنشاء وتحديث قاعدة بيانات المنفذ للضيوف الدائمين. القيام بجولات متكررة في المنفذ وجميع المناطق ذات الصلة، لضمان أعلى مستويات النظافة والصيانة الممكنة. المشاركة بفعالية في الأنشطة الترويجية للمنفذ.<br><br>المهارات<br><br>التعليم والمؤهلات والخبرات<br><br>يجب أن تكون حاصلاً على شهادة جامعية/كلية مع خبرة لا تقل عن عامين في دور مماثل. يجب أن تكون ملماً بمهارات استخدام الحاسوب، وتتمتع بمهارات تواصل فعالة، وإتقان ممتاز للغة الإنجليزية كتابة وتحدثاً، إلى جانب مهارات عرض ممتازة.<br><br>المعرفة والكفاءات<br><br>سيكون المرشح المثالي محترفاً عملياً يتمتع بخلفية قوية في مجال الأغذية والمشروبات وشغف بالجودة والتميز. ستكون شخصاً منفتحاً ومبدعاً وحريصاً على مشاركة رغبتك في تحقيق أعلى معايير جودة الخدمة مع الضيوف وأعضاء الفريق، ويجب أن تمتلك الكفاءات التالية:<br><br>فهم عمليات الفنادق<br><br>التواصل الفعال<br><br>التخطيط للأعمال<br><br>الإشراف على الأفراد<br><br>فهم الاختلافات<br><br>الإشراف على العمليات<br><br>العمل الجماعي<br><br>القدرة على التكيف<br><br>التركيز على العملاء<br><br>السعي لتحقيق النتائج