وظائف مدير العمليات في قطر

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p> <h4>Our Team:</h4> <p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.</p> <h4>Who We Look For:</h4> <p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p> <h4>Job Description:</h4> <p>This role primarily involves working overnight shifts and is responsible for overseeing all hotel operations during night hours. You will play a critical role in ensuring the seamless operation of the hotel during overnight hours. Acting as the senior leader on duty throughout the night, you are responsible for maintaining exceptional guest experiences, overseeing overnight operations, and ensuring the safety, security, and comfort of guests and employees at all times.</p> <ul> <li>Effectively and efficiently run the operation of nights. Complete the daily reports for all front of house departments, and successfully complete the night audit.</li> <li>Oversee all overnight front office operations including arrivals, departures, room assignments, and guest requests.</li> <li>Ensure smooth communication between overnight and daytime operational teams.</li> <li>Supervise overnight colleagues and ensure adherence to Four Seasons service standards.</li> <li>Handle guest concerns, service recovery situations, and VIP experiences professionally and efficiently.</li> <li>Coordinate with security and engineering teams to ensure guest and colleague safety.</li> <li>Conduct regular inspections of public areas and operational facilities to maintain luxury presentation standards.</li> <li>Respond effectively to emergency situations and operational incidents.</li> <li>Ensure overnight operational procedures and reporting are completed accurately.</li> <li>Deliver highly personalized and anticipatory guest service.</li> <li>Support guest satisfaction initiatives and ensure prompt resolution of guest concerns.</li> <li>Maintain a professional and welcoming environment throughout the night.</li> <li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li> <li>Demonstrate a strong room upsell approach by fulfilling hotel yearly goals, motivating the front office team, and keeping issues “top of mind” year-round.</li> <li>Demonstrate an ability to bring the best out of all team members in all situations and reward positive innovative/improvisational thinking and praise accordingly.</li> <li>Adopt an enthusiastic, assertive, and passionate approach to guest service and demonstrate our Seasons values at every opportunity.</li> <li>This role requires close coordination with front office, housekeeping, engineering, security, and other operational departments to ensure the hotel remains fully operational and prepared for the following day’s activities. Through strong leadership, attention to detail, and proactive service, you contribute directly to delivering the personalized luxury experience that defines Four Seasons Hotels and Resorts.</li> </ul> <h4>Preferred Qualifications and Skills:</h4> <ul> <li>College degree preferred.</li> <li>Minimum three years of leadership experience within rooms division or front office operations in a luxury hotel or resort environment.</li> <li>Strong leadership, supervisory, and managerial skills.</li> <li>Strong operational knowledge of front office and night audit procedures.</li> <li>Excellent organizational and problem-solving abilities.</li> <li>Strong communication and guest relations skills.</li> <li>Ability to handle emergencies calmly and professionally.</li> <li>Excellent verbal and written communication skills in English required, and Arabic will be an advantage.</li> <li>Ability to work independently and manage overnight operations efficiently.</li> <li>The ideal candidate will have an outgoing personality and a can-do approach to any task.</li> </ul> <h4>Our Offering:</h4> <ul> <li>Competitive net salary in a tax-free environment.</li> <li>Opportunities to build a successful career with global potential.</li> <li>Unique strong culture - diversity of 50 different nationalities.</li> <li>Living accommodation in a high quality, well-resourced apartment.</li> <li>Excellent learning and development opportunities.</li> <li>Employee recognition programs.</li> <li>Complimentary discovery nights at Four Seasons hotels worldwide.</li> <li>Paid vacation and home leave ticket.</li> <li>Complimentary meals in employee dining restaurants.</li> <li>Transportation to work provided.</li> <li>Employee assistance program.</li> <li>Medical and life insurance.</li> </ul> <h4>Work Authorization:</h4> <p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.<br><br>Qualifications<br><br> College diploma in Hotel Management or related field Previous experience in Food & Beverage/Restaurant operation Passion for leadership and teamwork Eye for detail to achieve operational excellence Excellent guest service skills<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Additional Information<br><br>Job Number 26107070<br><br>Job Category Human Resources<br><br>Location Diplomatic Street, West Bay Area, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Job Summary<br><br>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Assisting in Managing Recruitment and Hiring Process<br><br> Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Assists in establishing and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Assists in monitoring candidate identification and selection process. Performs quality control on candidate identification/selection.<br><br>Assisting In Administering And Educating Employee Benefits<br><br> Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Assists with unemployment claim activity reports. Attends unemployment hearings and ensures property is properly represented, as needed.<br><br>Assisting in Managing Employee Development<br><br> Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br><br>Assisting in Maintaining Employee Relations<br><br> Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position.<br><br>Assisting in Managing Legal and Compliance Practices<br><br> Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>-Plan and direct all functions of the Food & Beverage department to meet the daily needs of the operation. Prepare, assign, and delegate responsibility and authority for the operation of the various food and beverage sub-departments. Participate in the development of the annual budget; develop short and long term financial operating plans. Develop, implement, and monitor schedules for the operation of all food & beverage outlets to achieve a profitable result. Participate in the creation and marketing of menu designs to attract a predetermined customer market. Implement effective controls of food, beverage, and labor costs among all subdepartments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses. Regularly review, evaluate, and respond to customer satisfaction and/or dissatisfaction of the individual outlets; recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes.-Ensure compliance with all Hotel policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards. Hire, train, supervise, develop, discipline, counsel, and evaluate line employees according to policies and procedures set by the hotel.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>PROSPECTIVE ACCOUNTS: Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plans FAIRS (domestic/International) : Attends fairs in order to represent the Hotel and/or region within a both according to the action plan within the Business/Marketing Plan of the Hotel. The fairs are attended in co-ordination with the Regional or Corp. Sales DOMESTIC MARKET: Priority in sales activities are to be given to this market, for the local travel trade as well as for the corporate accounts INTERNATIONAL MARKET: Has to be worked on in close co-ordination with the Country Director of Sales according to internal regulations ROOMS: Regarding the availability and the co-ordination of rooms for high booking periods the final approval of availability is taken always by the Hotel operation s management. MARKET MIX: Emphasis on right market mix to maintain the quality of the product and to minimize market dependence on long term CO-ORDINATION: Regular meetings with the hotel operation (Rooms Division, Reservation and Food &amp; Beverage) have to be held to exchange information and problem solving Reduces administrative work to achieve a minimum of 5-7 personal sales/courtesy calls per day as well as 10 telephone sales/courtesy calls per day, without affecting promptness of flow of correspondence to accounts Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master Degree in Marketing or Diploma in vocational hospitality, 8 10 years experience in 4-5 star Hotel</p><p></p></section>