وظائف مدير العمليات في قطر

<p><b>Job Summary&nbsp;</b></p><p><br></p><p>We are seeking a professional, proactive, and service-oriented Housekeeping Supervisor to oversee daily housekeeping operations at Our Habitas Ras Abrouq , ensuring the highest standards of cleanliness, presentation, and guest comfort throughout the resort. Reporting to the Housekeeping Manager or Executive Housekeeper, the Housekeeping Supervisor is responsible for supervising the housekeeping team, coordinating daily assignments, inspecting guest rooms and public areas, and ensuring that all cleaning and service standards are consistently maintained. The Housekeeping Supervisor will work closely with Front Office, Engineering, F&amp;B, and other resort departments to ensure smooth operations and prompt resolution of guest requests and maintenance concerns. This position requires strong leadership, attention to detail, organization, and a genuine passion for delivering exceptional hospitality standards in a remote luxury resort environment.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Supervise and coordinate daily housekeeping operations and activities.</li><li>Allocate room and public area assignments to housekeeping attendants and ensure efficient workflow.</li><li>Inspect guest rooms, villas, public areas, back-of-house areas, and other facilities to ensure cleanliness and presentation meet resort standards.</li><li>Ensure all rooms are prepared and released on time according to occupancy and operational requirements.</li><li>Monitor housekeeping standards, procedures, and brand expectations.</li><li>Provide guidance, coaching, and support to housekeeping team members to maintain high performance and service standards.</li><li>Conduct regular inspections and follow up on any deficiencies or required corrective actions.</li><li>Coordinate with Front Office regarding room status, arrivals, departures, VIP guests, and special requests.</li><li>Coordinate with Engineering regarding maintenance issues identified in guest rooms and public areas.</li><li>Respond promptly to guest requests and concerns related to housekeeping services and ensure appropriate follow-up.</li><li>Ensure proper handling of guest belongings, lost and found items, and other housekeeping-related procedures.</li><li>Monitor the use and availability of cleaning supplies, amenities, linen, uniforms, and housekeeping equipment.</li><li>Ensure proper handling and storage of chemicals and housekeeping equipment in accordance with safety procedures.</li><li>Maintain accurate records, checklists, room status, and housekeeping reports.</li><li>Assist with training and onboarding of new housekeeping colleagues.</li><li>Ensure compliance with health, safety, hygiene, and environmental standards.</li><li>Support deep-cleaning programs, preventive maintenance activities, and special cleaning projects as required.</li><li>Assist in preparing rooms and areas for VIP arrivals, special occasions, and resort events.</li><li>Maintain effective communication with the Housekeeping Manager and other department heads regarding operational requirements and challenges.</li><li>Ensure all housekeeping colleagues maintain professional appearance, conduct, and grooming standards.</li><li>Promote teamwork and maintain a positive and supportive working environment.</li><li>Perform any other duties related to housekeeping operations as assigned by management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2-3 years of experience in Housekeeping, preferably in a supervisory or senior housekeeping role within a luxury hotel or resort environment.</li><li>Strong understanding of luxury housekeeping standards, cleanliness requirements, and guest service principles.</li><li>Previous experience supervising and coordinating housekeeping teams and daily room assignments.</li><li>Excellent attention to detail with a strong focus on cleanliness, presentation, and quality standards.</li><li>Good verbal and written communication skills with a professional and guest-focused approach.</li><li>Experience with housekeeping or Property Management Systems (PMS); knowledge of Opera Cloud or similar systems is an advantage.</li><li>Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to conduct room and public area inspections and ensure corrective actions are completed promptly.</li><li>Ability to work collaboratively with Front Office, Engineering, F&amp;B, and other departments to ensure seamless resort operations.</li><li>Strong leadership skills with the ability to coach, motivate, and develop housekeeping team members.</li><li>Knowledge of housekeeping chemicals, equipment, linen management, and health and safety procedures.</li><li>A positive, proactive, adaptable, and hands-on approach with a strong sense of responsibility.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Ability to work flexible shifts, including weekends and public holidays, in a remote luxury resort environment.</li><li>Passion for maintaining exceptional standards of cleanliness and creating a comfortable, welcoming environment for guests while embracing the values of sustainability, wellness, and authentic hospitality.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>We are seeking a warm, proactive, and service-oriented Guest Experience Agent to deliver exceptional guest service at Our Habitas Ras Abrouq , ensuring every guest enjoys a seamless, personalized, and memorable stay in our remote luxury desert environment. Reporting to the Front Office Manager or Guest Experience Manager, the Guest Experience Agent is responsible for providing outstanding service throughout the guest journey, from pre-arrival to departure. This role plays a key part in creating meaningful guest experiences by anticipating needs, resolving concerns efficiently, and ensuring every interaction reflects the brand's values and hospitality standards. The Guest Experience Agent will work closely with all resort departments to coordinate guest requests, provide local knowledge, and ensure operational excellence across all touchpoints. This position requires excellent communication skills, attention to detail, and a genuine passion for creating unforgettable guest experiences.</p><p><b>Key Responsibilities</b></p><ul><li>Deliver warm, personalized, and professional service to guests throughout their stay.</li><li>Welcome guests upon arrival, assist with check-in and check-out procedures, and ensure a smooth arrival and departure experience.</li><li>Respond promptly to guest inquiries, requests, and concerns while ensuring timely follow-up and resolution.</li><li>Coordinate guest requests with Housekeeping, Food &amp; Beverage, Engineering, Spa, Activities, and other departments to ensure seamless service delivery.</li><li>Maintain accurate guest profiles, preferences, and special requests within the property management system.</li><li>Provide knowledgeable recommendations on resort facilities, dining experiences, wellness offerings, local attractions, and activities.</li><li>Proactively anticipate guest needs and identify opportunities to enhance their stay through personalized service.</li><li>Handle guest feedback professionally, resolving issues efficiently and escalating concerns when appropriate.</li><li>Ensure all guest interactions reflect Our Habitas brand standards and luxury hospitality expectations.</li><li>Assist in organizing special occasions, celebrations, VIP arrivals, and personalized guest experiences.</li><li>Support daily front office and guest services operations while maintaining high standards of presentation and professionalism.</li><li>Maintain accurate records of guest requests, incidents, and service recovery actions for reporting purposes.</li><li>Collaborate with department heads to ensure operational readiness and exceptional guest satisfaction.</li><li>Promote resort experiences, activities, and services to maximize guest engagement and enhance the overall experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A passionate hospitality professional with outstanding interpersonal and communication skills, dedicated to creating memorable experiences for every guest. You thrive in a dynamic luxury hospitality environment and naturally build genuine connections through warm, attentive, and personalized service. You are highly organized, adaptable, and solution-oriented, with the ability to anticipate guest needs and respond with professionalism and care. You take pride in delivering exceptional service, maintaining attention to detail, and contributing to a collaborative team culture in a remote luxury resort setting. You are not just welcoming guests you are creating meaningful moments and unforgettable experiences that define the spirit of Our Habitas Ras Abrouq .</p><b>Minimum Requirements</b><ul><li>2 3 years of experience in Front Office, Guest Relations, Guest Services, or a similar customer-facing role, preferably within a luxury hotel or resort environment.</li><li>Strong understanding of luxury hospitality standards and exceptional guest service principles.</li><li>Excellent verbal and written communication skills with a warm, professional, and guest-focused approach.</li><li>Experience using Property Management Systems (PMS) and Microsoft Office applications; knowledge of Opera Cloud or similar systems is an advantage.</li><li>Strong problem-solving abilities with the confidence to handle guest requests, concerns, and service recovery effectively.</li><li>Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to work collaboratively with cross-functional teams to deliver seamless guest experiences.</li><li>A positive, proactive, and adaptable attitude with exceptional attention to detail.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Ability to work flexible shifts, including weekends and public holidays, in a remote luxury resort environment.</li><li>Passion for creating memorable guest experiences while embracing the values of sustainability, wellness, and authentic hospitality.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Junior Mixologist - QHR <p><strong>The Associate Experience:</strong></p><br> <p>The hiring hotel believe exceptional work deserves exceptional care. They offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><br> <p>- A competitive salary and benefits package</p><br> <p>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><br> <p>- A birthday day off (because your milestones matter!)</p><br> <p>- Personalized development plans and continuous learning opportunities to support your career journey</p><br> <p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with them.</p><br> <p><strong>About the Role:</strong></p><br> <p><strong>Guest satisfaction:</strong></p><br> <ul><li>Ensures to deliver the brand promise and always provide exceptional guest service.</li><li>Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels &amp; Resorts.</li><li>Ensures that all guest and associate complaints are resolved in a quick and efficient manner.</li><li>Maintains positive guest and associate interactions with good working relationships.</li></ul> <p><strong>Operations:</strong></p><br> <ul><li>Ensure that the guests' dining experience is one to remember.</li><li>Maintain a high-profile during service whilst being polite and helpful.</li><li>Promote and establish a regular guest base, remember their likes and dislikes.</li><li>Smile and maintain eye contact with the guests.</li><li>Provide prompt, unobtrusive, attentive service.</li><li>Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform.</li><li>Maintain a high standard of personal hygiene.</li></ul> <p><strong>Prior to Service:</strong></p><br> <ul><li>Report for duty on time and be prepared for your shift. Adhere to agreed break times.</li><li>Ensure the bar has had all required opening procedures adhered to prior to starting a shift.</li><li>Ensure all MEP requirements have been met prior to service.</li><li>Requisition all necessary supplies.</li><li>Transport supplies from storeroom to bar set-up area and make sure enough ice is in stock.</li><li>Check cleanliness and condition of bar unit (C02 lines, soda tanks, soda guns, drain, etc.).</li><li>Check condition and cleanliness of blender, shaker and other tools.</li><li>Check the temperature of refrigeration units.</li><li>Ensure all out of stock items have been issued in the correct format.</li><li>Ensure all stocks have been brought from cellars in the appropriate manner and time.</li></ul> <p><strong>During Service:</strong></p><br> <ul><li>Take instructions from your supervisor and manager, anticipate their requirements.</li><li>Control and manage your section.</li><li>Serve within the structure of the order of service.</li><li>Respond to any menu/drinks queries with knowledgeable answers.</li><li>Ensure that individual Mise en Place for each order is known and placed on table.</li><li>Understand customers to be prioritized - SAGs unhappy customers, regulars etc.</li><li>Ensure your working environment remains clean and tidy.</li><li>Ensure the guests' needs come first.</li><li>React promptly and deal with any issues, complaints, breakages, spillages in the correct manner.</li><li>Communicate any unresolved issues to the supervisor.</li><li>Provide a consistent positive attitude when dealing with other associates.</li><li>To provide excellent teamwork to assist others.</li></ul> <p><strong>After Service:</strong></p><br> <ul><li>Ensure the bar is re-stocked and rubbish is removed.</li><li>Re-establish MEP requirements.</li><li>Ensure everything is left clean and tidy.</li><li>Report any outstanding issues to the Supervisor/Head Bartender/Bar Manager.</li><li>Follow closing procedures precisely.</li><li>Ensure the cellar spaces are maintained in the appropriate manner.</li></ul> <p><strong>General Focus:</strong></p><br> <ul><li>To have a full working knowledge of all beverage items, including wines.</li><li>To have a full knowledge of spirits, beers, wines, alcoholic and nonalcoholic beverages.</li><li>To have a full understanding of all items of equipment, their uses, and where they are kept.</li><li>To have a thorough working knowledge of the POS system.</li><li>To have a full knowledge of bar OS&amp;E and drinks garnishes</li><li>To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.</li><li>Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</li><li>Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.</li></ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <p> <strong>Our Associate Experience:</strong> </p> <p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p> <p>- A competitive salary and benefits package</p> <p>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p> <p>- A birthday day off (because your milestones matter!)</p> <p>- Personalized development plans and continuous learning opportunities to support your career journey</p> <p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p> <p> <strong>Your Role:</strong> </p> <p> <strong>Guest satisfaction:</strong> </p> <ul> <li>Ensures to deliver the brand promise and always provide exceptional guest service.</li> <li>Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels &amp; Resorts</li> <li>Ensures that all guest and associate complaints are resolved in a quick and efficient manner.</li> <li>Maintains positive guest and associate interactions with good working relationships.</li> </ul> <p> <strong>Operations:</strong> </p> <ul> <li>Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety.</li> <li>Ensure high standards of personal presentation and grooming.</li> <li>Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent &amp; Culture.</li> <li>To have a full working knowledge of the restaurant floor plan / layout, all F&amp;B offers.</li> <li>Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</li> <li>Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest.</li> <li>Establish rapport with guests in a professional manner.</li> <li>Always provide our guests with the highest level of service and attention.</li> <li>Handle all guest enquiries and complaints in a courteous and efficient manner, requesting the assistance of the Team Leader / Supervisor or manager as required.</li> <li>Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</li> <li>Ensure discretion and confidentiality with SAGs customers and ensure all information is given to a Team Leader and the management in order for the reservation in-house database to be updated.</li> <li>Always follow the restaurant Order of Service and Standard Operating Procedures.</li> <li>Follow all ongoing training procedures as set out by your mentor and the management.</li> <li>Report for duty on time and prepared for your shift. Adhere to agreed break times.</li> <li>Follow opening and closing procedures and complete all duties as required by the management and the Supervisor.</li> <li>Ensure that all stations are equipped with sufficient clean, polished cutlery / plates, and all other service wear.</li> <li>Ensure all tables are laid in accordance with the SOP.</li> <li>Be ready and prepared for service.</li> <li>Engage with and contribute to service briefings.</li> <li>Take instructions from your supervisor and manager, anticipate their requirements.</li> <li>Work with your Supervisor in order to control your section.</li> <li>Assist the Supervisor in controlling your section in the restaurant.</li> <li>Follow the Order of Service at all times, responding to the shift in charge instructions.</li> <li>Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.</li> <li>Ensure that individual Mise en Place for each order is known and placed on the table.</li> <li>Understand guests to be prioritized VIP s, unhappy guests &amp; regulars.</li> <li>Communicate guest preferences to your supervisor in order to build guest profiles.</li> <li>React promptly and deal with any issues, complaints, breakages &amp; spillages.</li> <li>Communicate any issues to your supervisor and management promptly.</li> <li>Restock the station on time following the procedures.</li> <li>Ensure a high level of cleanliness is maintained throughout the restaurant.</li> <li>Complete relevant checklists correctly and honestly.</li> <li>Respond to changes in the F&amp;B function as dictated by the industry, company, and hotel.</li> <li>Grow and improve skills and abilities through the appropriate training, assessment, and performance.</li> <li>Operate the micros system effectively and present the bill and take payments correctly.</li> <li>Handle all operating equipment carefully avoiding abuse and minimizing breakage.</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: 4 to 6 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>