وظائف السياحة - الدوحة قطر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Waiter will carry out all required operational tasks and duties in the outlet under the guidance of the respective managers and supervisors, with the overall objective to serve food in a timely manner and delight and satisfy each and every guest.</p><p><strong>General:</strong></p><ul><li>It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li></ul><p><strong>Departmental:</strong></p><ul><li>Have a good understanding of the outlet s concept and food and beverage offerings and be able to verbally explain those to guests.</li><li>Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service.</li><li>This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.</li><li>Be able to operate the required steps on the point of sales system in order to process food and beverage orders.</li><li>Be able to deliver service by understanding the guest requirements.</li><li>Carry out all tasks in a friendly, courteous and efficient manner.</li><li>Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.</li><li>Be able to process MOHG Gift cards and other non-cash methods of payment.</li><li>Perform any tasks relating to billing according to hotel standards and cashiering policies.</li><li>Ensure all dishes are presented in compliance with hotel standards and food &amp; beverage specifications.</li><li>Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.</li><li>Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly.</li><li>Ensure product knowledge is up to date.</li><li>Support as required other outlets as assigned by the restaurant manager.</li><li>Any other reasonable tasks as assigned by the restaurant manager.</li></ul><p><strong>Colleague Relations:</strong></p><ul><li>Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.</li><li>Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.</li></ul><p><strong>Guest Relations:</strong></p><ul><li>Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Have a natural, warm smile and a friendly and passionate approach towards guests.</li><li>Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.</li><li>Report guest s preference to superiors and act upon them whenever known.</li><li>Preferable Mandarin/Chinese Speaker</li></ul></div></section>

Additional Information<br><br>Job Number 26097425<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26085698<br><br>Job Category Food and Beverage & Culinary<br><br>Location Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop). Communications production needs to key personnel. Produces production prep list. Assists in developing daily and seasonal menu items. Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department). Assists in estimating daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.<br><br>Leading Kitchen Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Assumes duties of the Sous Chef in his/her absence. Assists Chef in daily line up and conducts in his/her absence.<br><br>Establishing and Maintaining Kitchen Goals<br><br> Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Captain, you’re not just ensuring a seamless Service process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Job Description<br><br>We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.<br><br>This position is based at Sedra Arjaan by Rotana in Doha, Qatar.<br><br>As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-<br><br> Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene) Ensure minimum wastage, breakage and spoilage Actively use up selling techniques to exceed guest expectations and increase revenue<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-<br><br>Adaptability<br><br>Customer Focus<br><br>Recognizing Differences<br><br>Taking Responsibility<br><br>Teamwork<br><br>Understanding the Job

Job Description<br><br>We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.<br><br>This position is based at Sedra Arjaan by Rotana in Doha, Qatar.<br><br>As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-<br><br> Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene) Ensure minimum wastage, breakage and spoilage Actively use up selling techniques to exceed guest expectations and increase revenue<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-<br><br>Adaptability<br><br>Customer Focus<br><br>Recognizing Differences<br><br>Taking Responsibility<br><br>Teamwork<br><br>Understanding the Job

Job Description<br><br>We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.<br><br>This position is based at Sedra Arjaan by Rotana in Doha, Qatar.<br><br>As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-<br><br> Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene) Ensure minimum wastage, breakage and spoilage Actively use up selling techniques to exceed guest expectations and increase revenue<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-<br><br>Adaptability<br><br>Customer Focus<br><br>Recognizing Differences<br><br>Taking Responsibility<br><br>Teamwork<br><br>Understanding the Job

Job Description<br><br>We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.<br><br>This position is based at Sedra Arjaan by Rotana in Doha, Qatar.<br><br>As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-<br><br> Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene) Ensure minimum wastage, breakage and spoilage Actively use up selling techniques to exceed guest expectations and increase revenue<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-<br><br>Adaptability<br><br>Customer Focus<br><br>Recognizing Differences<br><br>Taking Responsibility<br><br>Teamwork<br><br>Understanding the Job

موقع العمل:<br><br>فندق النجادا الدوحة باي تيفولي<br><br>نظرة عامة<br><br>Minor Hotels هي مالك فنادق ومشغل ومطور استثماري دولي، تتمتع بمحفظة متنوعة من أكثر من 530 فندقًا مصمم بذكاء ليناسب مجموعة متنوعة من المسافرين، يخدم شغفًا جديدًا بالإضافة إلى الاحتياجات الشخصية. من خلال ممتلكاتنا من أنانتارا، أفاني، إلويانا، أوكس، فنادق NH، NH Collection، nhow وTIVOLI، تعمل Minor Hotels في أكثر من 50 دولة عبر آسيا والمحيط الهادئ، الشرق الأوسط، إفريقيا، المحيط الهندي، أوروبا وأمريكا الجنوبية.<br><br>وصف الوظيفة<br><br>يدعم مساعد مدير التنظيف مدير التنظيف في الإشراف على العمليات اليومية لقسم التنظيف. يضمن هذا الدور النظافة والترتيب والمظهر العام لغرف النزلاء، المناطق العامة، ومساحات الخلفية. يشرف مساعد المدير على الموظفين، يدير المخزون، يحافظ على معايير جودة الخدمة، ويضمن بيئة عمل آمنة ومنتجة.<br><br>المسؤوليات الرئيسية<br><br>المساعدة في التخطيط والتنظيم والتنسيق لعمليات التنظيف اليومية. الإشراف وتحفيز فريق التنظيف، بما في ذلك عمال الغرف، عمال المناطق العامة، وموظفي غرفة الغسيل. إجراء تفتيشات يومية لغرف النزلاء، المناطق العامة، ومساحات عمل الموظفين من حيث النظافة والصيانة. ضمان الالتزام بمعايير وإجراءات التنظيف للحفاظ على جودة الخدمة. إدارة المخزون وطلب مواد التنظيف، المناشف، ووسائل الراحة للنزلاء. المساعدة في جدولة ورديات الموظفين، إدارة الحضور، والمشاركة في تقييمات الأداء. تدريب أعضاء فريق التنظيف الجدد وإجراء جلسات تدريب تجديدية. التعامل مع شكاوى النزلاء والطلبات الخاصة بسرعة وبأسلوب مهذب. المساعدة في ضمان الامتثال للوائح الصحة والسلامة ومعايير التطهير. التعاون مع أقسام أخرى (مثلاً قسم الاستقبال، الصيانة) لضمان خدمة ضيوف سلسة<br><br>المؤهلات<br><br>المؤهلات:<br><br>شهادة الثانوية العامة أو ما يعادلها، خبرة 2+ سنوات في عمليات التنظيف، مع خبرة لا تقل عن سنة في دور إشرافي أو مساعد إداري، مهارات قيادة وتواصل قوية، مهارات تنظيم وإدارة وقت ممتازة، معرفة عملية بأنظمة التنظيف وأنظمة إدارة ممتلكات الفندق (مثلاً أوبيرا، Hot SOS) تعتبر ميزة، القدرة على التعامل مع أولويات متعددة والعمل تحت الضغط<br><br>هل ليست المناسبة لك؟ قم بإعداد تنبيهات بريد إلكتروني عند توفر وظائف جديدة تتوافق مع اهتماماتك!"}

الموقع الوظيفي:<br><br>فندق سوق واقف بوتيك باى تيفولي<br><br>نظرة عامة<br><br>Minor Hotels هي صاحبة فندقية دولية ومشغلة ومطوّرة، حاليًا مع محفظة متنوعة تضم أكثر من 530 عقار مصمم بشكل ذكي ليلبي طرازات مختلفة من المسافرين، ويخدم شغفاً جديداً إضافةً إلى الاحتياجات الشخصية. من خلال فنادق Anantara و Avani و Elewana و Oaks و NH و NH Collection و nhow وTIVOLI، تعمل Minor Hotels في أكثر من 50 دولة عبر آسيا والمحيط الهادئ، الشرق الأوسط، إفريقيا، المحيط الهندي، أوروبا وأمريكا الجنوبية.<br><br>يساعد مدير التدبير المنزلي المساعد مدير التدبير المنزلي في الإشراف على عمليات التدبير اليومي في قسم التدبير المنزلي. يضمن هذا الدور النظافة والترتيب والمظهر العام لغرف الضيوف والمناطق العامة ومساحات خلف الكواليس. يشرف مدير التدبير المنزلي المساعد على الموظفين، وإدارة المخزون، والحفاظ على معايير جودة الخدمة، وضمان بيئة عمل آمنة ومنتجة.<br><br>المسؤوليات الأساسية<br><br>المساعدة في التخطيط والتنظيم والتنسيق للعمليات اليومية للتدبير المنزلي.<br><br>الإشراف وتحفيز موظفي التدبير المنزلي، بما في ذلك عمال الغرف، وعمال المناطق العامة، وموظفو غرفة الملابس.<br><br>إجراء فحوصات يومية لغرف الضيوف والمناطق العامة ومساحات عمل الموظفين من حيث النظافة والصيانة.<br><br>ضمان اتباع معايير التدبير المنزلي وإجراءاتها باستمرار للحفاظ على جودة الخدمة.<br><br>إدارة المخزون وطلب مستلزمات التنظيف والأقمشة ووسائل راحة الضيوف.<br><br>المساعدة في جدولة ورديات الموظفين، وإدارة الحضور، والمشاركة في تقييم الأداء.<br><br>تدريب أعضاء فريق التدبير المنزلي الجدد وعقد جلسات تدريب تحديثية.<br><br>التعامل مع شكاوى الضيوف والطلبات الخاصة بسرعة وباحترام.<br><br>المساعدة في ضمان الامتثال للوائح الصحة والسلامة ومعايير التطهير.<br><br>التعاون مع الأقسام الأخرى (مثل الاستقبال، والصيانة) لضمان خدمة ضيوف سلسة<br><br>المؤهلات<br><br>المؤهلات:<br><br>شهادة الثانوية أو ما يعادلها<br><br>خبرة 2+ سنوات في عمليات التدبير المنزلي، مع ما لا يقل عن سنة واحدة في دور إشرافي أو مدير مساعد<br><br>مهارات قيادية وتواصل قوية<br><br>قدرات تنظيمية وإدارة وقت ممتازة<br><br>معرفة عملية بأنظمة التدبير المنزلي ونظام إدارة ممتلكات الفندق (مثلاً Opera، Hot SOS) تعتبر إضافة<br><br>القدرة على التعامل مع أولويات متعددة والعمل تحت الضغط<br><br>ليس الخيار المناسب؟ انشئ تنبيهات بريد إلكتروني كلما توفرت وظائف جديدة تتوافق مع اهتماماتك!

Additional Information<br><br>Job Number 26104405<br><br>Job Category Rooms & Guest Services Operations<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br><br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br><br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br><br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br><br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br><br> Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE: <br><br>Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.<br><br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26076455<br><br>Job Category Rooms & Guest Services Operations<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br><br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br><br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br><br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br><br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br><br> Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE: <br><br>Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.<br><br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26076455<br><br>Job Category Rooms & Guest Services Operations<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br><br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br><br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br><br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br><br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br><br> Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE: <br><br>Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.<br><br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.<br><br>About The Role<br><br>As a Core Agent, you will be part of the heart of our guest experience, serving as the first point of contact and ensuring seamless communication across departments. Your role will involve handling internal and external calls, managing guest requests efficiently, and supporting the smooth flow of operations within the hotel.<br><br>Responsibilities<br><br>Answer and direct incoming phone calls, guest requests, and faxes in an efficient, courteous, and professional manner, ensuring maximum guest satisfaction while adhering to Four Seasons standards and policies. Build meaningful connections with guests, proactively seek feedback, and identify opportunities to resolve concerns and exceed expectations. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible and resolving guest complaints effectively. Assist guests with inquiries regarding hotel services, operating hours, key hotel personnel, in-house events, facilities, directions, and local recommendations. Respond to guest requests accurately and promptly, providing thoughtful recommendations based on local knowledge and hotel practices. Ensure all guest requests are accurately logged, followed up, and updated through completion. Monitor incoming guest messages through FS Messenger and respond promptly, involving the appropriate departments when required. Prepare the daily Glitch Report for the morning briefing and ensure relevant issues are communicated and followed through. Coordinate pre-arrival and post-stay correspondence with guests, with particular attention to Elite Guests and other high-priority profiles. Review daily arrivals and ensure appropriate handling of Special Attention Guests, Return Guests, VIPs, and Groups. Inspect VIP and Special Attention guestrooms to ensure they are fully prepared and meet the required standards for a seamless arrival experience. Check reservations three days prior to arrival according to the established schedule, ensuring all details, preferences, and special requests are accurate and properly communicated. Ensure the accuracy and quality of guest emails, reservation confirmations, and pre-arrival communications. <br><br>What You Bring<br><br>A minimum of 2 years of experience in same field. Reading, writing and oral proficiency in the English language. Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Working computer skills and knowledge including but not limited to Excel, Word, Power Point, Internet and Micros. <br><br>What We Offer<br><br>Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in a high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests.You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe &amp; hygienic work area, and uphold the privacy rights of the guests.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in Food &amp; Beverage/Restaurant operations</p><p>Passion for excellent service</p><p>Excellent team player</p><p>Excellent communication skill</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p> <p> Assist the Chef De Partie in daily kitchen operations</p> <p> Prepare and cook food according to recipes and company standards</p> <p> Handle assigned kitchen sections such as Hot Kitchen, Grill, Continental, Arabic, Asian, or Pastry</p> <p> Ensure consistency in food taste, quality, and presentation</p> <p> Maintain cleanliness and hygiene standards in the kitchen</p> <p> Support inventory control and stock management</p> <p> Minimize food wastage and maintain kitchen efficiency</p> <p> Coordinate with kitchen staff during busy service hours</p> <p> Follow food safety regulations and company SOPs</p> <p> Assist in training junior kitchen staff and Commis chefs</p> <p>Benefits:</p> <p> Attractive Salary</p> <p> Accommodation &amp; Transportation Provided</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Diploma/Degree in Hotel Management or Culinary Arts preferred</p> <p> Minimum 3 5 years of experience in restaurant or hotel kitchens</p> <p> Experience as Demi Chef De Partie or strong Commis I background preferred</p> <p> Good knowledge of food preparation and kitchen operations</p> <p> Ability to work in a fast-paced environment</p> <p> Team player with good communication skills</p> <p> Gulf experience preferred</p><p></p></section>

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are currently looking for an enthusiastic and passionate IRD (In-Room Dining) Manager to join our team. If you are a natural leader who enjoys creating memorable guest experiences, leading high-performing teams, and thriving in a fast-paced luxury hospitality environment, we’d love to hear from you.<br><br>What You’ll Be Doing:<br><br>Lead and oversee the daily operations of the In-Room Dining department, ensuring smooth and efficient service delivery Create exceptional and personalized dining experiences for our guests Inspire, coach, and develop the IRD team to deliver outstanding service standards Ensure service quality, presentation, and attention to detail consistently exceed guest expectations Manage staffing, scheduling, and team performance Monitor operational costs, productivity, and departmental budgets Work closely with Culinary, F&B, and other departments to ensure seamless operations and guest satisfaction Handle guest feedback professionally and proactively create service recovery opportunities Maintain health, safety, hygiene, and luxury service standards at all times<br><br>What we’re looking for:<br><br>Previous leadership experience in In-Room Dining or Food & Beverage operations within a luxury hospitality environment Strong knowledge of restaurant and room service operations A passionate leader who enjoys developing and motivating teams Excellent communication and interpersonal skills Strong attention to detail with a guest-focused mindset Ability to thrive in a dynamic and fast-paced environment Strong organizational and problem-solving skills<br><br>What’s In It for You?<br><br>Competitive Tax-free annual salary package of QAR 166,20021 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as In-Room Dining Manager!<br><br>#In-Room Dining Manager #The Ned Doha #lovethe Ned

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are currently looking for an enthusiastic and passionate IRD (In-Room Dining) Manager to join our team. If you are a natural leader who enjoys creating memorable guest experiences, leading high-performing teams, and thriving in a fast-paced luxury hospitality environment, we’d love to hear from you.<br><br>What You’ll Be Doing:<br><br>Lead and oversee the daily operations of the In-Room Dining department, ensuring smooth and efficient service delivery Create exceptional and personalized dining experiences for our guests Inspire, coach, and develop the IRD team to deliver outstanding service standards Ensure service quality, presentation, and attention to detail consistently exceed guest expectations Manage staffing, scheduling, and team performance Monitor operational costs, productivity, and departmental budgets Work closely with Culinary, F&B, and other departments to ensure seamless operations and guest satisfaction Handle guest feedback professionally and proactively create service recovery opportunities Maintain health, safety, hygiene, and luxury service standards at all times<br><br>What we’re looking for:<br><br>Previous leadership experience in In-Room Dining or Food & Beverage operations within a luxury hospitality environment Strong knowledge of restaurant and room service operations A passionate leader who enjoys developing and motivating teams Excellent communication and interpersonal skills Strong attention to detail with a guest-focused mindset Ability to thrive in a dynamic and fast-paced environment Strong organizational and problem-solving skills<br><br>What’s In It for You?<br><br>Competitive Tax-free annual salary package of QAR 166,20021 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as In-Room Dining Manager!<br><br>#In-Room Dining Manager #The Ned Doha #lovethe Ned

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are currently looking for an enthusiastic and passionate IRD (In-Room Dining) Manager to join our team. If you are a natural leader who enjoys creating memorable guest experiences, leading high-performing teams, and thriving in a fast-paced luxury hospitality environment, we’d love to hear from you.<br><br>What You’ll Be Doing:<br><br>Lead and oversee the daily operations of the In-Room Dining department, ensuring smooth and efficient service delivery Create exceptional and personalized dining experiences for our guests Inspire, coach, and develop the IRD team to deliver outstanding service standards Ensure service quality, presentation, and attention to detail consistently exceed guest expectations Manage staffing, scheduling, and team performance Monitor operational costs, productivity, and departmental budgets Work closely with Culinary, F&B, and other departments to ensure seamless operations and guest satisfaction Handle guest feedback professionally and proactively create service recovery opportunities Maintain health, safety, hygiene, and luxury service standards at all times<br><br>What we’re looking for:<br><br>Previous leadership experience in In-Room Dining or Food & Beverage operations within a luxury hospitality environment Strong knowledge of restaurant and room service operations A passionate leader who enjoys developing and motivating teams Excellent communication and interpersonal skills Strong attention to detail with a guest-focused mindset Ability to thrive in a dynamic and fast-paced environment Strong organizational and problem-solving skills<br><br>What’s In It for You?<br><br>Competitive Tax-free annual salary package of QAR 166,20021 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as In-Room Dining Manager!<br><br>#In-Room Dining Manager #The Ned Doha #lovethe Ned

Application Deadline: 31 July 2026Department: Food & Beverage Location: Qatar - Doha<br><br>Description<br><br>Position Overview We are seeking an experienced, passionate, and sophisticated Italian National General Manager to oversee all operations at our premier Italian fine dining restaurant. As the General Manager, you will be the custodian of our guest experience, brand identity, and financial performance. You will bridge the gap between back-of-house culinary artistry and front-of-house service excellence, ensuring an authentic, seamless, and high-end dining experience rooted in Italian hospitality.<br><br>Key Responsibilities1. Operations & Guest Experience Ambassador of Hospitality: Maintain a high-profile presence on the dining room floor during peak service hours, cultivating relationships with VIPs and regular guests.<br><br>Service Excellence: Establish and enforce fine dining service standards (including table-side service, proper wine presentation, and seamless pacing).<br><br>Cultural Authenticity: Ensure the team accurately communicates the heritage, regionality, and ingredients of our menu items (e.g., explaining the origin of a specific olive oil or the tradition behind a regional pasta).<br><br>Ambience Control: Maintain meticulous standards for restaurant cleanliness, lighting, music, and temperature to preserve an upscale atmosphere.<br><br>2. Beverage & Culinary Partnership Wine Program Collaboration: Partner with the Sommelier to manage an extensive, high-tier wine program, prioritizing Italian varietals and proper cellar management.<br><br>Menu Alignment: Work closely with the Executive Chef to align menu changes with inventory controls, seasonal ingredients, and pricing strategies that protect profit margins.<br><br>3. Financial & Business Management P&L Responsibility: Manage the restaurant’s profit and loss statement, driving revenue while controlling prime costs (labor and cost of goods sold).<br><br>Inventory & Purchasing: Oversee procurement of specialized Italian imports and local luxury ingredients, minimizing waste and theft.<br><br>Labor Optimization: Design efficient labor schedules that balance impeccable service with financial targets.<br><br>4. Leadership & Culture Recruitment & Training: Hire, train, and mentor a high-performing front-of-house team. Implement ongoing education on Italian cuisine, wine pairings, and fine dining etiquette.<br><br>Team Harmony: Foster a collaborative, respectful "one-house" culture between the kitchen (BOH) and service team (FOH).<br><br><br><br><br><br>Key Responsibilities<br><br>Training<br>Business and Financial acumen<br>Customer experience<br><br>Skills, Knowledge and Expertise<br><br>Job Requirements & Qualifications Italian Nationality is a MUST<br>Experience | Minimum 2 years of Restaurant Management experience in a fine dining or upscale polished casual environment.<br>Wine Knowledge | Strong knowledge of Italian wine regions and pairings. Sommelier certification (CMS or WSET) is highly preferred.<br>Financial Literacy | Proven track record of managing P&Ls, budgeting, and hitting food/labor cost targets.<br>Soft Skills | Impeccable grooming standards, exceptional emotional intelligence, and the ability to stay calm under high-pressure service conditions.<br>Language | Fluency in English is required;