Complex Director of Marketing

Director of Sales & Marketing - Ultra-Luxury Hotel | Kingdom of Saudi Arabia (the success criteria) This role is open to anyone qualifying anywhere in the world An exceptional opportunity exists for a highly accomplished commercial executive to join Saudi Arabia's most prestigious luxury hospitality development as Director of Sales & Marketing. This position offers the opportunity to shape one of the Kingdom's most significant luxury hospitality openings!<br>Musts:<br>Worked as Director of Sales & Marketing for minimum 5 years. Stable background and experience (no job hoppers). Pre-opening / opening experience. Experience working in one of the top luxury international hotel groups (flagship property experience preferred). Experience working outside your country of birth . Fluency in English mandatory. Second language skills would be an asset. Must be a robust leader, with leadership exp over a multi-cultural team. In addition to Sales and Marketing, candidate must have strengths in Public Relations, Revenue Management, Reservations, Catering & Events (preferred).<br>This flagship hotel will set new Global benchmarks for luxury, service excellence, and commercial performance within the region. Reporting directly to the General Manager, the Director of Sales & Marketing will lead the complete commercial strategy and execution from pre-opening through stabilization and long-term success. This role requires a commercially sophisticated leader with proven success in opening iconic luxury hotels, building world-class commercial organizations, and driving sustainable revenue growth within internationally recognized luxury brands.<br>The Director of Sales & Marketing is responsible for the strategic leadership of all commercial functions, ensuring the hotel achieves its revenue, profitability, market share, and brand positioning objectives. As the commercial architect of the hotel, this executive will establish every aspect of the commercial operation from the ground up, including organizational design, recruitment, operating standards, commercial systems, strategic partnerships, and market positioning.<br>Responsibilities:Develop and execute the hotel's integrated commercial strategy across all revenue-generating disciplines. Serve as the principal commercial advisor to the General Manager and Executive Committee. Establish the hotel's long-term commercial vision, market positioning, and revenue strategy. Drive all commercial decision-making through market intelligence, financial analysis, and strategic planning. Ensure alignment with ownership expectations and luxury brand standards. Pre-Opening Leadership Lead every commercial aspect of the hotel's pre-opening journey, including:Creation of the complete commercial organization. Recruitment, selection, and onboarding of all commercial team members. Development of departmental structures and reporting lines. Creation of Standard Operating Procedures (SOPs), Policies & Procedures (P&Ps), manuals, and performance standards. Development and delivery of comprehensive training programs. Establishment of budgets, forecasts, sales strategies, revenue management processes, CRM systems, and reporting frameworks. Development of luxury sales strategies across Corporate, MICE, Leisure, Government, Consortia, Entertainment, and High-Net-Worth Individual markets. Departmental Leadership<br>Provide strategic oversight of: Sales, Marketing, Public Relations & Communications, Revenue Management, Reservations, Catering & Events (preferred)<br>Brand, Marketing & Communications Lead all brand positioning, digital marketing, social media, public relations, partnerships, advertising, and promotional activities. Ensure all communication reflects the property's luxury identity and enhances global brand recognition. Develop innovative campaigns supporting both the hotel opening and ongoing commercial performance. Revenue Optimization Direct all pricing, forecasting, budgeting, distribution, and revenue optimization strategies. Monitor market trends, competitive intelligence, and commercial performance to maximize profitability. Work collaboratively with operational leaders to achieve sustainable revenue growth across all business segments. Requirements / Qualifications: The successful candidate will be a commercially driven luxury hospitality executive with a distinguished track record of leading major pre-opening projects and consistently delivering exceptional commercial results. Currently employed as a Director of Sales & Marketing (or equivalent executive commercial leadership position) within an internationally recognized luxury hotel. Minimum five years' experience operating at Director of Sales & Marketing level. Extensive luxury hotel pre-opening experience is essential. Demonstrated success opening luxury hotels from concept through launch and stabilization. Proven ability to establish complete commercial operations from the ground up, including recruitment, systems, policies, procedures, training, and commercial infrastructure. Experience leading large, multidisciplinary commercial organizations of approximately 60–75 team members. Strong expertise across: Sales, Marketing, Public Relations, Revenue Management, Reservations, Catering & Events (strongly preferred) Additional Requirements:Demonstrated career stability with progressive advancement within respected luxury hospitality organizations. Long-term commitment to the successful opening and ongoing commercial performance of the hotel. Fluency in English, both written and spoken, is mandatory. Additional languages, particularly Arabic, are advantageous but not essential. Willingness to relocate to the Kingdom of Saudi Arabia.<br>This opportunity is best suited to an accomplished luxury hospitality commercial executive who has successfully led multiple luxury hotel openings, possesses deep expertise across every commercial discipline, thrives in complex flagship environments, and has the vision, leadership, and commercial excellence to establish one of Saudi Arabia's premier luxury hotels as a market-leading destination from day one.<br>If you meet with the above requirements, please send your current resume to Yasmin Khambatta at yasmin@renardinternational.com and Pina Mercuri at pmercuri@renardinternational.com

<p><h4>Job summary</h4> <p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p> <h4>Candidate profile</h4> <p><strong>Education and experience required:</strong></p> <ul> <li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing marketing communications activities</h4> <ul> <li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li> <li>Compares actual achievements against goals on a regular basis and takes corrective action.</li> <li>Assists the director of marketing in the planning of all mailing activities, and oversees their execution.</li> <li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li> <li>Prepares on a timely basis the monthly sales and marketing communications report.</li> <li>Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the director of marketing, the advertising agency, and the field marketing department at corporate office.</li> <li>Ensures the department has a comprehensive master slide, photo, and CD library for all advertising, collateral, and public relations activities, and regularly sends these to corporate office for the image library.</li> <li>Supervises operations of the in-house art department.</li> <li>Monitors activities of competitor hotels and trends within the industry.</li> </ul> <h4>Managing public relations activities</h4> <ul> <li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li> <li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships.</li> <li>Prepares press releases for appropriate targeted media, locally, regionally, and internationally.</li> <li>Works closely with the corporate and international press offices on developing story angles.</li> <li>Plays a key role in community and government relations as well as VIP handling.</li> <li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li> <li>Creates and organizes press promotional activities.</li> <li>Participates in the press events and trips organized by the regional PR offices as required.</li> <li>Conducts press blitzes when appropriate.</li> <li>Ensures press kit information is comprehensive and kept up-to-date.</li> </ul> <h4>Managing advertising activities</h4> <ul> <li>Works with the director of marketing and advertising agency on the rooms and food and beverage tactical advertising campaigns' creative and media plans.</li> <li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li> <li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li> <li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li> <li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li> </ul> <h4>Managing direct marketing activities</h4> <ul> <li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li> <li>Assists the director of marketing in the planning, implementation, and tracking of electronic marketing activities.</li> <li>Maintains budget control.</li> </ul> <h4>Manages collateral</h4> <ul> <li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li> <li>Ensures hotel information is updated regularly on the internet and intranet.</li> <li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li> <li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li> <li>Supervises the in-house graphic designer and print shop.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p> <p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the general guidelines of the Director of CCS or any other authorized by the management, the CCS Manager solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage. The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banqutes and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The CCS Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it s expected that a significant portion of time be devoted to new business development.</p><p>How your day looks like:</p><ul><li>Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication</li><li>Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts</li><li>Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases</li><li>Maintains a high profile within trade and professional associates dealing with their market area/segment(s)</li><li>Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community</li><li>Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans</li><li>Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan</li><li>Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction</li><li>Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis</li><li>Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan</li><li>When appropriate, and with agreement with the EAM Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility</li><li>Plans sales trips, under the direct approval of the EAM Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area</li><li>As directed, compile and input market intelligence information to the Sales Information Management system</li><li>Develop and maintain knowledge of market trends, competition and customers</li><li>Actively promote and produce sales leads for other sister hotels and for in house sales staff</li><li>Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.</li><li>Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients</li><li>Meets deadlines for assigned tasks</li><li>Establishes and maintain files on major active accounts within their marketing area/segment(s)</li><li>Establishes and maintains effective employee relations</li><li>Performs related duties and special projects as assigned</li><li>Maintains punctuality and good timekeeping and appearance</li><li>Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas</li><li>Preparation and completion of timesheets, Rota s, holiday schedules, in line with business needs, as and when required</li><li>Preparation and completion of Purchase Orders as and when required</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management</li><li>Prepare correspondence to customers, internal booking reports and file maintenance</li><li>Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required</li><li>Work with other departments within the hotel to provide quality service to customers</li><li>Attend local trade shows, community events and industry meetings</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Customer Service Management, or related field; MBA or relevant master's degree preferred</li><li>3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics</li><li>Strong leadership skills with the ability to motivate and develop high-performing teams</li><li>Outstanding communication and presentation skills</li><li>Ability to work effectively in a fast-paced, dynamic environment</li><li>Fluency in English; Arabic language skills are highly desirable</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the general guidelines of the Director of CCS or any other authorized by the management, the CCS Manager solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage. The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banqutes and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The CCS Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it s expected that a significant portion of time be devoted to new business development.</p><p>How your day looks like:</p><ul><li>Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication</li><li>Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts</li><li>Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases</li><li>Maintains a high profile within trade and professional associates dealing with their market area/segment(s)</li><li>Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community</li><li>Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans</li><li>Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan</li><li>Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction</li><li>Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis</li><li>Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan</li><li>When appropriate, and with agreement with the EAM Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility</li><li>Plans sales trips, under the direct approval of the EAM Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area</li><li>As directed, compile and input market intelligence information to the Sales Information Management system</li><li>Develop and maintain knowledge of market trends, competition and customers</li><li>Actively promote and produce sales leads for other sister hotels and for in house sales staff</li><li>Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.</li><li>Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients</li><li>Meets deadlines for assigned tasks</li><li>Establishes and maintain files on major active accounts within their marketing area/segment(s)</li><li>Establishes and maintains effective employee relations</li><li>Performs related duties and special projects as assigned</li><li>Maintains punctuality and good timekeeping and appearance</li><li>Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas</li><li>Preparation and completion of timesheets, Rota s, holiday schedules, in line with business needs, as and when required</li><li>Preparation and completion of Purchase Orders as and when required</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management</li><li>Prepare correspondence to customers, internal booking reports and file maintenance</li><li>Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required</li><li>Work with other departments within the hotel to provide quality service to customers</li><li>Attend local trade shows, community events and industry meetings</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Customer Service Management, or related field; MBA or relevant master's degree preferred</li><li>3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics</li><li>Strong leadership skills with the ability to motivate and develop high-performing teams</li><li>Outstanding communication and presentation skills</li><li>Ability to work effectively in a fast-paced, dynamic environment</li><li>Fluency in English; Arabic language skills are highly desirable</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the general guidelines of the Director of CCS or any other authorized by the management, the CCS Manager solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage. The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banqutes and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The CCS Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it s expected that a significant portion of time be devoted to new business development.</p><p>How your day looks like:</p><ul><li>Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication</li><li>Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts</li><li>Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases</li><li>Maintains a high profile within trade and professional associates dealing with their market area/segment(s)</li><li>Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community</li><li>Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans</li><li>Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan</li><li>Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction</li><li>Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis</li><li>Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan</li><li>When appropriate, and with agreement with the EAM Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility</li><li>Plans sales trips, under the direct approval of the EAM Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area</li><li>As directed, compile and input market intelligence information to the Sales Information Management system</li><li>Develop and maintain knowledge of market trends, competition and customers</li><li>Actively promote and produce sales leads for other sister hotels and for in house sales staff</li><li>Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.</li><li>Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients</li><li>Meets deadlines for assigned tasks</li><li>Establishes and maintain files on major active accounts within their marketing area/segment(s)</li><li>Establishes and maintains effective employee relations</li><li>Performs related duties and special projects as assigned</li><li>Maintains punctuality and good timekeeping and appearance</li><li>Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas</li><li>Preparation and completion of timesheets, Rota s, holiday schedules, in line with business needs, as and when required</li><li>Preparation and completion of Purchase Orders as and when required</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management</li><li>Prepare correspondence to customers, internal booking reports and file maintenance</li><li>Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required</li><li>Work with other departments within the hotel to provide quality service to customers</li><li>Attend local trade shows, community events and industry meetings</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Customer Service Management, or related field; MBA or relevant master's degree preferred</li><li>3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics</li><li>Strong leadership skills with the ability to motivate and develop high-performing teams</li><li>Outstanding communication and presentation skills</li><li>Ability to work effectively in a fast-paced, dynamic environment</li><li>Fluency in English; Arabic language skills are highly desirable</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><br><br>Job Description<br><br><p><strong><strong>What do we expect from you?</strong></strong></p><br><p>Under the general guidelines of the Director of CCS or any other authorized by the management, the CCS Manager solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.</p><br><p>The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banqutes and providing a relationship-oriented atmosphere for the client, who would book business into the hotel.&nbsp; The CCS Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting.&nbsp; Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries.&nbsp; Based on assigned territory and market segment, it’s expected that a significant portion of time be devoted to new business development.</p><br><p><strong><strong>How your day looks like:</strong></strong></p><br><ul><li>Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication</li><li>Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts</li><li>Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases</li><li>Maintains a high profile within trade and professional associates dealing with their market area/segment(s)</li><li>Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community</li><li>Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans</li><li>Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan</li><li>Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction</li><li>Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis</li><li>Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan</li><li>When appropriate, and with agreement with the EAM – Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility</li><li>Plans sales trips, under the direct approval of the EAM – Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area</li><li>As directed, compile and input market intelligence information to the Sales Information Management system</li><li>Develop and maintain knowledge of market trends, competition and customers</li><li>Actively promote and produce sales leads for other sister hotels and for in house sales staff</li><li>Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.&nbsp;</li><li>Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients</li><li>Meets deadlines for assigned tasks</li><li>Establishes and maintain files on major active accounts within their marketing area/segment(s)</li><li>Establishes and maintains effective employee relations</li><li>Performs related duties and special projects as assigned</li><li>Maintains punctuality and good timekeeping and appearance</li><li>Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas</li><li>Preparation and completion of timesheets, Rota’s, holiday schedules, in line with business needs, as and when required</li><li>Preparation and completion of Purchase Orders as and when required</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management</li><li>Prepare correspondence to customers, internal booking reports and file maintenance</li><li>Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required</li><li>Work with other departments within the hotel to provide quality service to customers</li></ul><ul><li>Attend local trade shows, community events and industry meetings</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Business Administration, Customer Service Management, or related field; MBA or relevant master's degree preferred</li><li>3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics</li><li>Strong leadership skills with the ability to motivate and develop high-performing teams</li><li>Outstanding communication and presentation skills</li><li>Ability to work effectively in a fast-paced, dynamic environment</li><li>Fluency in English; Arabic language skills are highly desirable</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><p>Job Description What do we expect from you? Under the general guidelines of the Director of CCS or any other authorized by the management, the CCS Manager solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage. The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banqutes and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The CCS Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it s expected that a significant portion of time be devoted to new business development.</p><p>How your day looks like:</p><ul><li>Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication</li><li>Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts</li><li>Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases</li><li>Maintains a high profile within trade and professional associates dealing with their market area/segment(s)</li><li>Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community</li><li>Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans</li><li>Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan</li><li>Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction</li><li>Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis</li><li>Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan</li><li>When appropriate, and with agreement with the EAM Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility</li><li>Plans sales trips, under the direct approval of the EAM Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area</li><li>As directed, compile and input market intelligence information to the Sales Information Management system</li><li>Develop and maintain knowledge of market trends, competition and customers</li><li>Actively promote and produce sales leads for other sister hotels and for in house sales staff</li><li>Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.</li><li>Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients</li><li>Meets deadlines for assigned tasks</li><li>Establishes and maintain files on major active accounts within their marketing area/segment(s)</li><li>Establishes and maintains effective employee relations</li><li>Performs related duties and special projects as assigned</li><li>Maintains punctuality and good timekeeping and appearance</li><li>Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas</li><li>Preparation and completion of timesheets, Rota s, holiday schedules, in line with business needs, as and when required</li><li>Preparation and completion of Purchase Orders as and when required</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management</li><li>Prepare correspondence to customers, internal booking reports and file maintenance</li><li>Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required</li><li>Work with other departments within the hotel to provide quality service to customers</li><li>Attend local trade shows, community events and industry meetings</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Customer Service Management, or related field; MBA or relevant master's degree preferred</p><p>3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics</p><p>Strong leadership skills with the ability to motivate and develop high-performing teams</p><p>Outstanding communication and presentation skills</p><p>Ability to work effectively in a fast-paced, dynamic environment</p><p>Fluency in English; Arabic language skills are highly desirable</p><p></p></section>

Role Procurement Manager-Hospitality Industry preferably. Department Operations Division Society Sport Center Reporting To Operations Director Direct Reports Senior Procurement O icer, Warehouse Supervisor <br>Works Closely With: Operations Director, Finance Manager, Club Manager (Centro Mall), Regional Ops Manager, Head of Living, Facilities Management Supervisor, F&B Manager, IT Systems & Support Technician, External Suppliers & Contractors <br>Role and Purpose:<br>The Procurement Manager is responsible for leading and delivering e ective procurement across the Society portfolio, ensuring we source high-quality goods and services that represent best value while protecting our premium brand standards. This role plays a key part in supporting our growth as Qatar's leading multi-brand wellness and lifestyle group by building strong supplier partnerships, driving commercial e iciencies, and enabling the seamless delivery of products and services that underpin an exceptional member experience. The Procurement Manager reports directly to the Operations Director and leads a team comprising the Senior Procurement O icer, Facility Management Supervisor, and Warehouse Supervisor. <br>Key Responsibilities :Strategy & Planning • Develop and deliver a Group procurement strategy aligned to business objectives, growth plans, and Society's premium brand standards. • Build and maintain a procurement roadmap covering all categories — fitness equipment, F&B, spa & wellness, facilities, maintenance, retail, IT, and professional services. • Identify opportunities for consolidation, cost optimisation, and total cost of ownership improvements across all spending categories. • Contribute to annual budget planning alongside Finance and Operations, ensuring procurement commitments are accurately reflected. Sourcing & Supplier Management Lead competitive sourcing processes (RFI, RFQ, RFP) across all procurement categories, ensuring transparency and best value. • Identify, qualify, and onboard suppliers capable of meeting Society's quality, sustainability, performance, and compliance standards. • Maintain a curated supplier register for Qatar and GCC markets, including preferred and approved vendor lists. • Manage the full supplier lifecycle — onboarding, performance monitoring, review, renewal, and exit — with clear KPIs and SLAs. • Build and sustain strategic supplier partnerships, acting as the primary relationship owner for key Group accounts. Contract Negotiation & Commercial Management • Negotiate commercial terms, pricing structures, payment terms, and contractual obligations across all supplier agreements. • Own the Group's supplier contract library, ensuring all agreements are current, compliant, and commercially advantageous. • Work closely with Finance and, where required, legal counsel on contractual risk, warranties, indemnities, and dispute resolution. • Monitor spend against contracts and budgets, escalating variances and recommending corrective actions. Facilities, Maintenance & Capital Projects • Procure planned and reactive maintenance services, engineering support, and specialist contractors across all sites. • Support capital projects including club refurbishments, new location openings, and fitness equipment upgrades. • Work in partnership with the Facility Management Supervisor to ensure all facilitiesrelated procurement is delivered on time and within budget. • Ensure compliance with Qatar health, safety, and building regulations across all contractor and supplier engagements. Operations & Category Management • Manage procurement across key categories: gym equipment, F&B supplies, spa products, retail merchandise, uniforms, IT hardware and software, marketing materials, and professional services. • Coordinate with the Warehouse Supervisor to ensure stock levels, receiving processes, and inventory management align with operational requirements. • Manage import logistics, customs clearance coordination, and supplier lead times to minimise supply chain disruption. • Drive continuous improvement in procurement processes, systems, and controls. Governance & Compliance • Ensure all procurement activity complies with Qatar commercial law, Group financial policies, and Al Mana Group governance frameworks. • Maintain accurate procurement records, spend analytics, and reporting for the Operations Director and Finance Manager. Implement and enforce purchasing controls, authorisation limits, and approval workflows. Team Leadership • Lead, develop, and performance-manage the Senior Procurement O icer and Warehouse Supervisor. • Set clear objectives, provide regular feedback, and support the professional development of direct reports. • Foster a collaborative, high-performance culture within the procurement function. What Success Looks Like (KPIs)• Cost savings and value delivered against procurement budget targets. • Supplier performance: SLA and KPI compliance across key categories. • Contract coverage: percentage of spend under active, managed contracts. • PPM completion rate and reactive maintenance SLA compliance (via Facility Management Supervisor). • Procurement cycle time: speed from requisition to purchase order. • 100% compliance with Qatar commercial regulations and Al Mana Group governance standards. • Senior Procurement O icer and Warehouse Supervisor team engagement and development.<br>Experience & Qualifications Experience<br> • Minimum 5 years' experience in a Procurement Manager or Senior Procurement role within a hospitality, leisure, wellness, or multi-site F&B environment, where category breadth and premium service standards are essential. • Demonstrated expertise in end-to-end procurement: strategy, sourcing, supplier management, contract negotiation, and performance monitoring • Proven track record procuring across a broad range of hospitality categories — F&B and beverage supplies; FF&E (furniture, fixtures & equipment); OS&E (operating supplies & equipment); fitness and gym equipment; spa & wellness; uniforms and linen; cleaning, hygiene and consumables; facilities, MEP and maintenance; retail merchandise; IT; marketing; and professional services. • Hands-on experience across both capital procurement (fit-out, FF&E, equipment and new openings) and day-to-day operational procurement (consumables, supplies and services). • Experience supporting venue openings and refurbishments — including FF&E and OS&E specification, sourcing and delivery to opening deadlines — within a hospitality or leisure setting. • Experience managing complex supplier contracts and negotiating commercial agreements in a GCC or international environment. Proven experience managing procurement budgets and delivering cost savings without compromising quality or brand standards. • Track record of leading and developing a small procurement or operations team. • Experience working cross-functionally with Finance, Operations, and Facilities teams. • Familiarity with Qatar or GCC supplier markets, import/logistics processes, and relevant commercial regulations is highly desirable.• Experience with procurement technology (ERP systems, e-procurement platforms, spend analytics tools) is advantageous. <br>Qualifications • Bachelor's degree in Business Administration, Supply Chain Management, Finance, or a related field. • CIPS Level 4 or above (Chartered Institute of Procurement & Supply) — or working towards. CIPS Level 5/6 (MCIPS) is highly desirable. • Additional qualifications in facilities management, project management (PRINCE2), or health & safety (NEBOSH/IOSH) are advantageous. • Proficiency in Microsoft Excel (advanced), ERP systems (SAP, Oracle, or equivalent), and contract management software. <br>Key Competencies • Commercial acumen — confident negotiator with a strong grasp of cost drivers, contract structures, and value optimization. • Strategic thinking — ability to set and deliver a procurement strategy that supports business growth and brand excellence. • Supplier relationship management — skilled at building and sustaining partnerships with suppliers at all levels. • Analytical capability — strong spend analysis, cost modelling, and data-driven decision-making skills. • Leadership — confident team leader who sets clear direction, develops capability, and holds people accountable. • Stakeholder management — credible and influential at all levels across the Group. • Attention to detail — rigorous approach to contract review, spend tracking, and compliance.• Organisation & prioritisation — able to manage a broad workload across multiple categories and sites simultaneously. • Integrity & governance — demonstrates the highest standards of commercial ethics and governance. <br><br><br>Interested applicant can apply on careers@society.qa

Role Procurement Manager-Hospitality Industry preferably. Department Operations Division Society Sport Center Reporting To Operations Director Direct Reports Senior Procurement O icer, Warehouse Supervisor <br>Works Closely With: Operations Director, Finance Manager, Club Manager (Centro Mall), Regional Ops Manager, Head of Living, Facilities Management Supervisor, F&B Manager, IT Systems & Support Technician, External Suppliers & Contractors <br>Role and Purpose:<br>The Procurement Manager is responsible for leading and delivering e ective procurement across the Society portfolio, ensuring we source high-quality goods and services that represent best value while protecting our premium brand standards. This role plays a key part in supporting our growth as Qatar's leading multi-brand wellness and lifestyle group by building strong supplier partnerships, driving commercial e iciencies, and enabling the seamless delivery of products and services that underpin an exceptional member experience. The Procurement Manager reports directly to the Operations Director and leads a team comprising the Senior Procurement O icer, Facility Management Supervisor, and Warehouse Supervisor. <br>Key Responsibilities :Strategy & Planning • Develop and deliver a Group procurement strategy aligned to business objectives, growth plans, and Society's premium brand standards. • Build and maintain a procurement roadmap covering all categories — fitness equipment, F&B, spa & wellness, facilities, maintenance, retail, IT, and professional services. • Identify opportunities for consolidation, cost optimisation, and total cost of ownership improvements across all spending categories. • Contribute to annual budget planning alongside Finance and Operations, ensuring procurement commitments are accurately reflected. Sourcing & Supplier Management Lead competitive sourcing processes (RFI, RFQ, RFP) across all procurement categories, ensuring transparency and best value. • Identify, qualify, and onboard suppliers capable of meeting Society's quality, sustainability, performance, and compliance standards. • Maintain a curated supplier register for Qatar and GCC markets, including preferred and approved vendor lists. • Manage the full supplier lifecycle — onboarding, performance monitoring, review, renewal, and exit — with clear KPIs and SLAs. • Build and sustain strategic supplier partnerships, acting as the primary relationship owner for key Group accounts. Contract Negotiation & Commercial Management • Negotiate commercial terms, pricing structures, payment terms, and contractual obligations across all supplier agreements. • Own the Group's supplier contract library, ensuring all agreements are current, compliant, and commercially advantageous. • Work closely with Finance and, where required, legal counsel on contractual risk, warranties, indemnities, and dispute resolution. • Monitor spend against contracts and budgets, escalating variances and recommending corrective actions. Facilities, Maintenance & Capital Projects • Procure planned and reactive maintenance services, engineering support, and specialist contractors across all sites. • Support capital projects including club refurbishments, new location openings, and fitness equipment upgrades. • Work in partnership with the Facility Management Supervisor to ensure all facilitiesrelated procurement is delivered on time and within budget. • Ensure compliance with Qatar health, safety, and building regulations across all contractor and supplier engagements. Operations & Category Management • Manage procurement across key categories: gym equipment, F&B supplies, spa products, retail merchandise, uniforms, IT hardware and software, marketing materials, and professional services. • Coordinate with the Warehouse Supervisor to ensure stock levels, receiving processes, and inventory management align with operational requirements. • Manage import logistics, customs clearance coordination, and supplier lead times to minimise supply chain disruption. • Drive continuous improvement in procurement processes, systems, and controls. Governance & Compliance • Ensure all procurement activity complies with Qatar commercial law, Group financial policies, and Al Mana Group governance frameworks. • Maintain accurate procurement records, spend analytics, and reporting for the Operations Director and Finance Manager. Implement and enforce purchasing controls, authorisation limits, and approval workflows. Team Leadership • Lead, develop, and performance-manage the Senior Procurement O icer and Warehouse Supervisor. • Set clear objectives, provide regular feedback, and support the professional development of direct reports. • Foster a collaborative, high-performance culture within the procurement function. What Success Looks Like (KPIs)• Cost savings and value delivered against procurement budget targets. • Supplier performance: SLA and KPI compliance across key categories. • Contract coverage: percentage of spend under active, managed contracts. • PPM completion rate and reactive maintenance SLA compliance (via Facility Management Supervisor). • Procurement cycle time: speed from requisition to purchase order. • 100% compliance with Qatar commercial regulations and Al Mana Group governance standards. • Senior Procurement O icer and Warehouse Supervisor team engagement and development.<br>Experience & Qualifications Experience<br> • Minimum 5 years' experience in a Procurement Manager or Senior Procurement role within a hospitality, leisure, wellness, or multi-site F&B environment, where category breadth and premium service standards are essential. • Demonstrated expertise in end-to-end procurement: strategy, sourcing, supplier management, contract negotiation, and performance monitoring • Proven track record procuring across a broad range of hospitality categories — F&B and beverage supplies; FF&E (furniture, fixtures & equipment); OS&E (operating supplies & equipment); fitness and gym equipment; spa & wellness; uniforms and linen; cleaning, hygiene and consumables; facilities, MEP and maintenance; retail merchandise; IT; marketing; and professional services. • Hands-on experience across both capital procurement (fit-out, FF&E, equipment and new openings) and day-to-day operational procurement (consumables, supplies and services). • Experience supporting venue openings and refurbishments — including FF&E and OS&E specification, sourcing and delivery to opening deadlines — within a hospitality or leisure setting. • Experience managing complex supplier contracts and negotiating commercial agreements in a GCC or international environment. Proven experience managing procurement budgets and delivering cost savings without compromising quality or brand standards. • Track record of leading and developing a small procurement or operations team. • Experience working cross-functionally with Finance, Operations, and Facilities teams. • Familiarity with Qatar or GCC supplier markets, import/logistics processes, and relevant commercial regulations is highly desirable.• Experience with procurement technology (ERP systems, e-procurement platforms, spend analytics tools) is advantageous. <br>Qualifications • Bachelor's degree in Business Administration, Supply Chain Management, Finance, or a related field. • CIPS Level 4 or above (Chartered Institute of Procurement & Supply) — or working towards. CIPS Level 5/6 (MCIPS) is highly desirable. • Additional qualifications in facilities management, project management (PRINCE2), or health & safety (NEBOSH/IOSH) are advantageous. • Proficiency in Microsoft Excel (advanced), ERP systems (SAP, Oracle, or equivalent), and contract management software. <br>Key Competencies • Commercial acumen — confident negotiator with a strong grasp of cost drivers, contract structures, and value optimization. • Strategic thinking — ability to set and deliver a procurement strategy that supports business growth and brand excellence. • Supplier relationship management — skilled at building and sustaining partnerships with suppliers at all levels. • Analytical capability — strong spend analysis, cost modelling, and data-driven decision-making skills. • Leadership — confident team leader who sets clear direction, develops capability, and holds people accountable. • Stakeholder management — credible and influential at all levels across the Group. • Attention to detail — rigorous approach to contract review, spend tracking, and compliance.• Organisation & prioritisation — able to manage a broad workload across multiple categories and sites simultaneously. • Integrity & governance — demonstrates the highest standards of commercial ethics and governance. <br><br><br>Interested applicant can apply on careers@society.qa

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><p>Job Description How your day looks like: Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases Maintains a high profile within trade and professional associates dealing with their market area/segment(s) Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area As directed, compile and input market intelligence information to the Sales Information Management system Develop and maintain knowledge of market trends, competition and customers Actively promote and produce sales leads for other sister hotels and for in house sales staff Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas. Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients Meets deadlines for assigned tasks Establishes and maintain files on major active accounts within their marketing area/segment(s) Establishes and maintains effective employee relations Performs related duties and special projects as assigned Maintains punctuality and good timekeeping and appearance Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas Preparation and completion of timesheets, Rota s, holiday schedules, in line with business needs, as and when required Preparation and completion of Purchase Orders as and when required Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management Prepare correspondence to customers, internal booking reports and file maintenance Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required Work with other departments within the hotel to provide quality service to customers Attend local trade shows, community events and industry meetings</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication</li><li>Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts</li><li>Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases</li><li>Maintains a high profile within trade and professional associates dealing with their market area/segment(s)</li><li>Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community</li><li>Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans</li><li>Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan</li><li>Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction</li><li>Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis</li><li>Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan</li><li>When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility</li><li>Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area</li><li>As directed, compile and input market intelligence information to the Sales Information Management system</li><li>Develop and maintain knowledge of market trends, competition and customers</li><li>Actively promote and produce sales leads for other sister hotels and for in house sales staff</li><li>Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.</li><li>Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients</li><li>Meets deadlines for assigned tasks</li><li>Establishes and maintain files on major active accounts within their marketing area/segment(s)</li><li>Establishes and maintains effective employee relations</li><li>Performs related duties and special projects as assigned</li><li>Maintains punctuality and good timekeeping and appearance</li><li>Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas</li><li>Preparation and completion of timesheets, Rota s, holiday schedules, in line with business needs, as and when required</li><li>Preparation and completion of Purchase Orders as and when required</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management</li><li>Prepare correspondence to customers, internal booking reports and file maintenance</li><li>Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required</li><li>Work with other departments within the hotel to provide quality service to customers</li><li>Attend local trade shows, community events and industry meetings</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Marketing Communications Activities<br>• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.<br>• Compares actual achievements against goals on a regular basis and takes corrective action.<br>• Assists the DOM in the planning of all mailing activities, and oversees their execution.<br>• Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.<br>• Prepares on a timely basis the monthly sales &amp; marketing “communications” report.<br>• Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.<br>• Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.<br>• Supervises operations of the in-house art department.<br>• Monitors activities of competitor hotels and trends within the industry.<br>Managing Public Relations Activities<br>• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.<br>• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships<br>• Prepares press releases for appropriate targeted media, locally, regionally and internationally.<br>• Works closely with the corporate and international press offices on developing story angles.<br>• Plays a key role in community and government relations as well as VIP handling.<br>• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.<br>• Creates and organizes press promotional activities.<br>• Participates in the press events/trips organized by the regional PR offices as required.<br>• Conducts press blitzes when appropriate.<br>• Ensures press kit information is comprehensive and kept up-to-date.<br>Managing Advertising Activities&nbsp;<br>• Works with the DOM and advertising agency on the rooms and food &amp; beverage tactical advertising campaigns' creative and media plans.<br>• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.<br>• Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.<br>• Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.<br>• Monitors and maintains media schedules as well as prompt settlement of accounts.<br>Managing Direct Marketing Activities&nbsp;<br>• Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.<br>• Assists the DOM in the planning, implementation and tracking of electronic marketing activities.<br>• Maintains budget control.<br>Manages Collateral<br>• Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.<br>• Ensures hotel information is updated regularly on the internet/intranet.<br>• Supervises the production and quality of all displays and temporary signage in hotel public areas.<br>• Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.<br>• Supervises the in-house graphic designer and/or print shop.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><br><br>Job Description<br><br><p><strong><strong>How your day looks like:</strong></strong></p><br><ul><li>Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication</li><li>Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts</li><li>Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases</li><li>Maintains a high profile within trade and professional associates dealing with their market area/segment(s)</li><li>Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community</li><li>Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans</li><li>Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan</li><li>Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction</li><li>Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis</li><li>Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan</li><li>When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility</li><li>Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area</li><li>As directed, compile and input market intelligence information to the Sales Information Management system</li><li>Develop and maintain knowledge of market trends, competition and customers</li><li>Actively promote and produce sales leads for other sister hotels and for in house sales staff</li><li>Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.&nbsp;</li><li>Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients</li><li>Meets deadlines for assigned tasks</li><li>Establishes and maintain files on major active accounts within their marketing area/segment(s)</li><li>Establishes and maintains effective employee relations</li><li>Performs related duties and special projects as assigned</li><li>Maintains punctuality and good timekeeping and appearance</li><li>Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas</li><li>Preparation and completion of timesheets, Rota’s, holiday schedules, in line with business needs, as and when required</li><li>Preparation and completion of Purchase Orders as and when required</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management</li><li>Prepare correspondence to customers, internal booking reports and file maintenance</li><li>Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required</li><li>Work with other departments within the hotel to provide quality service to customers</li><li>Attend local trade shows, community events and industry meetings</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>How your day looks like: Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases Maintains a high profile within trade and professional associates dealing with their market area/segment(s) Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area As directed, compile and input market intelligence information to the Sales Information Management system Develop and maintain knowledge of market trends, competition and customers Actively promote and produce sales leads for other sister hotels and for in house sales staff Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas. Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients Meets deadlines for assigned tasks Establishes and maintain files on major active accounts within their marketing area/segment(s) Establishes and maintains effective employee relations Performs related duties and special projects as assigned Maintains punctuality and good timekeeping and appearance Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas Preparation and completion of timesheets, Rota s, holiday schedules, in line with business needs, as and when required Preparation and completion of Purchase Orders as and when required Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management Prepare correspondence to customers, internal booking reports and file maintenance Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required Work with other departments within the hotel to provide quality service to customers Attend local trade shows, community events and industry meetings</p></div></section>

<p><h4>Job summary</h4> <p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p> <h4>Candidate profile</h4> <p><strong>Education and experience required:</strong></p> <ul> <li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing marketing communications activities</h4> <ul> <li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li> <li>Compares actual achievements against goals on a regular basis and takes corrective action.</li> <li>Assists the DOM in the planning of all mailing activities, and oversees their execution.</li> <li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li> <li>Prepares on a timely basis the monthly sales & marketing “communications” report.</li> <li>Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.</li> <li>Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.</li> <li>Supervises operations of the in-house art department.</li> <li>Monitors activities of competitor hotels and trends within the industry.</li> </ul> <h4>Managing public relations activities</h4> <ul> <li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li> <li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships.</li> <li>Prepares press releases for appropriate targeted media, locally, regionally and internationally.</li> <li>Works closely with the corporate and international press offices on developing story angles.</li> <li>Plays a key role in community and government relations as well as VIP handling.</li> <li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li> <li>Creates and organizes press promotional activities.</li> <li>Participates in the press events/trips organized by the regional PR offices as required.</li> <li>Conducts press blitzes when appropriate.</li> <li>Ensures press kit information is comprehensive and kept up-to-date.</li> </ul> <h4>Managing advertising activities</h4> <ul> <li>Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.</li> <li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li> <li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li> <li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li> <li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li> </ul> <h4>Managing direct marketing activities</h4> <ul> <li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li> <li>Assists the DOM in the planning, implementation and tracking of electronic marketing activities.</li> <li>Maintains budget control.</li> </ul> <h4>Manages collateral</h4> <ul> <li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li> <li>Ensures hotel information is updated regularly on the internet/intranet.</li> <li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li> <li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li> <li>Supervises the in-house graphic designer and/or print shop.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h4>About The Luxury Collection Hotels & Resorts</h4> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p> <p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Elite Client Management &amp; High-Value Revenue Generation</strong></p><ul><li><p>Manage and cultivate a premium, high-net-worth client portfolio, building long-term loyalty and maximizing lifetime client value.</p></li><li><p>Act as the primary advisor and closer for high-ticket individual purchases, private acquisitions, and high-end jewelry consultations.</p></li><li><p>Execute sophisticated client-based sales strategies, proactively driving revenue by introducing tailored high-value pieces directly to targeted client segments.</p></li><li><p>Craft and deliver bespoke, highly personalized luxury sales presentations and tailored purchasing terms for VIP collectors.</p></li><li><p>Maintain absolute discretion and confidentiality regarding client portfolios, wealth, and private collections.</p></li></ul><br><p><strong>Luxury Market Positioning &amp; VIP Relations</strong></p><ul><li><p>Build and nurture deep, authentic relationships with local VIPs, prominent family offices, and HNWIs, leveraging your local market presence.</p></li><li><p>Leverage your deep high-end retail and jewelry industry background to develop a robust, loyal client-based network that aligns with the brand’s premium identity.</p></li><li><p>Serve as a direct advisor to leadership on local luxury market shifts, client spending behaviors, and high-end positioning in Doha.</p></li></ul><br><p><strong>Clientele, Portfolio Execution &amp; Client-Based Data Management</strong></p><ul><li><p>Oversee and execute the end-to-end client journey, ensuring elite luxury service standards are flawlessly delivered at every touchpoint.</p></li><li><p>Maintain exceptional client-based data hygiene, systematically tracking client purchasing histories, sizing, private design preferences, and significant milestones to fuel targeted outreach.</p></li><li><p>Convert client profiles and luxury retail indicators into proactive, highly tailored clientele and personalized sales campaigns.</p></li><li><p>Utilize internal systems to track boutique performance, manage private inventory requests, and monitor the organic growth of your personal client book.</p></li></ul><br><p><strong>Deal Execution &amp; Boutique Excellence</strong></p><ul><li><p>Drive complex, high-value client consultations from initial greeting and discovery to final transaction, packaging, and after-sales service.</p></li><li><p>Collaborate with internal operations, workshop masters, and product teams to guarantee the seamless delivery of high-value client specifications and bespoke orders.</p></li><li><p>Proactively resolve any service or operational friction points to safeguard client satisfaction and protect brand equity.</p></li></ul><br><p><strong>VIP Events, Private Viewings &amp; Experience Integration</strong></p><ul><li><p>Coordinate and host private client viewings, closed-door product previews, and exclusive high-end pop-up boutique engagements.</p></li><li><p>Leverage client-based insights to curate hyper-focused guest lists for exclusive previews, ensuring maximum engagement and sales conversion during private brand events.</p></li><li><p>Align luxury retail previews with private client schedules to build organic, trusting relationships outside the traditional boutique environment.</p></li><li><p>Represent the brand with flawless poise at elite regional luxury forums, private exhibitions, and high-profile social events.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p><ul><li><p>Bachelor’s degree in business, luxury brand management, Marketing, or any related field.</p></li></ul><br><p><strong>Experience</strong></p><ul><li><p>6–12+ years of established sales experience within luxury retail or high-end retail environments.</p></li><li><p>Prior experience and a proven track record within high-end jewelry or luxury jewelry is highly preferred and a major plus.</p></li><li><p>Strong local experience within Doha / Qatar or any GCC is preferred, featuring a solid understanding of the local market dynamic and local cultural nuances.</p></li><li><p>Demonstrated history of driving client-facing sales and building a dedicated personal client book (client-based management).</p></li></ul><br><p><strong>Professional Skills &amp; Competencies</strong></p><ul><li><p>Client Facing Sales Expertise, outstanding ability to handle high-ticket, face-to-face luxury retail interactions with elite buyers.</p></li><li><p>Sophisticated understanding of high-end retail psychology, gemstone/craftsmanship storytelling, and premium service etiquette.</p></li><li><p>Absolute loyalty, discretion, and a high-agency closing mentality suited for a luxury house.</p></li></ul><br><p><strong>Communication &amp; Language Skills</strong></p><ul><li><p>Bilingual Master: Native or corporate-level fluency in both Arabic and English is required.</p></li><li><p>Highly polished diplomatic presence, elite persuasive speaking skills, and pristine written capabilities suited for high-profile stakeholders.</p></li></ul><br><p><strong>What Differentiates This Role</strong></p><ul><li><p>You will negotiate high-stakes premium contracts, not just hit standard unit quotas.</p></li><li><p>You will act as a trusted proxy to high-net-worth clients and corporate directors alike.</p></li><li><p>Direct vertical pathway toward Director of Luxury Sales, Brand Head, or General Management.</p></li></ul><p></p></section>

<p><h4>Essential functions</h4> <p><strong>40% Sales and marketing</strong><br> Manage pre-opening critical path and preopening market plan.<br> Participate in ownership meetings/presentations.<br> Coordinate communications for property with brand management.</p> <p><strong>20% Revenue management</strong><br> Provide strategic revenue management plans within the hotel to include rate development, establishment of group thresholds, space utilization policy, deployment strategies through the review of competitive data, demand analysis and market mix management.<br> Oversee and maximize revenue contribution from major distribution channels (HRW, CRO, GDS, Internet).<br> Ensure effective utilization of Profit Pack and other utilized selective selling guidelines to maximize revenue contribution from all segments.<br> Provide oversight for the catering sales strategies.</p> <p><strong>20% Human resources</strong><br> Oversee the management, training and career development of sales staff.<br> Responsible for recruiting and identifying candidates for sales managerial positions.<br> Within the framework of the local competitive marketplace recommend appropriate sales compensation.<br> Active participation in continuing education to ensure further professional development.</p> <p><strong>10%</strong><br> Prepares and submits reports on front office operations, guest feedback, and any incidents.</p> <p><strong>5%</strong><br> Manages the front office cash handling and billing processes accurately.</p> <h4>Other</h4> <p>Regular attendance in conformance with standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.<br> Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.<br> This list of essential functions is not exhaustive and might be supplemented as necessary.</p> <h4>Supportive functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Participate in industry organizations.</li> <li>Maintain an open line of communication between guests, employees and management.</li> <li>Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts and marketing input.</li> <li>Assist office in any other administrative duties as needed.</li> </ul> <h4>Other duties</h4> <p>Regular attendance in conformance with the standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position.</p> <h4>Safety requirements</h4> <p>Personal protective equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.</p> <h4>Organizational relationships</h4> <p>Positions directly reporting to this position (titles):</p> <ul> <li>Director of Sales</li> <li>Director of Marketing</li> <li>Director of GC&E</li> <li>All commercial team members</li> </ul> <h4>Specific job knowledge, skill and ability</h4> <p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.</p> <ul> <li>Ability to perform critical analysis.</li> <li>Ability to manage extensive amounts of information and provide constructive feedback/direction.</li> <li>Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry.</li> <li>Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Hilton Worldwide image.</li> <li>Excellent spoken and presentation skills.</li> <li>Considerable ability to listen effectively.</li> <li>Ability to work effectively both independently and as a team.</li> <li>Ability to delegate, manage and organize complex projects and establish priorities consistent with department/hotel objectives.</li> <li>Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy.</li> <li>Ability to manage multiple projects, meet and work effectively under time and resource constraints.</li> <li>Ability to effectively lead team of professionals.</li> </ul> <h4>Qualifying standards education</h4> <p>Four-year college degree preferred; additional/advanced degree coursework in business administration, marketing and communications a plus.</p> <h4>Experience</h4> <ul> <li>Requires substantial operations/sales leadership experience; preferably 10 years or more.</li> <li>Comparable hotel size and scope experience preferred.</li> <li>Proven track record of successes in achieving revenue objectives.</li> <li>Proven ability to recruit, motivate and train sales team.</li> </ul> <h4>Grooming/uniforms</h4> <p>All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.</p> <h4>Notice</h4> <p>Our hotels function seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><strong>Cluster Director of Sales</strong></p> <p>This position reports directly to the Managing Director and is part of the senior leadership team. This position will be responsible for defining and implementing an integrated sales strategy that maximizes revenue, drives market share, and positions the entire cluster assets as a premier destination within the region and beyond.</p> <ul> <li>Develop and lead a unified sales strategy across all business verticals: luxury accommodations, MICE, corporate and leisure travel, waterpark groups and ticketing, and beach club memberships and events.</li> <li>Oversee a multidisciplinary sales team, ensuring alignment, performance, and collaboration across assets.</li> <li>Foster strong commercial partnerships with key stakeholders, including corporate clients, travel agents, tour operators, DMCs, event organizers, and government entities.</li> <li>Collaborate closely with marketing, revenue, and operations to drive cohesive commercial planning and execution.</li> <li>Monitor sales performance, market trends, and competitor activities, adjusting strategies proactively to maintain a competitive edge.</li> <li>Represent the destination at major international trade shows, roadshows, and industry events, serving as an ambassador for the Rixos Premium Qetaifan Island North brand.</li> <li>Deliver on revenue targets, forecast accuracy, and ROI-driven decision-making across the cluster.</li> </ul> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div> <ul> <li>Proven experience of 5 7 years in a similar role within luxury hospitality, ideally in a cluster or resort complex environment.</li> <li>Minimum 7 years of progressive sales leadership experience in luxury hospitality, with at least 3 5 years in a cluster or multi-asset environment. Previous GCC experience highly preferred.</li> <li>Bachelor s degree in Business, Hospitality Management, or a related field. An MBA or equivalent qualification is a plus.</li> <li>Deep understanding of hotel, leisure attraction, and lifestyle hospitality sales dynamics. Experience with waterparks or large-scale entertainment venues is a strong advantage.</li> <li>Proven ability to build, inspire, and manage high-performing teams across multiple business units.</li> <li>Strong commercial acumen with expertise in sales planning, account management, channel optimization, and B2B/B2C engagement.</li> <li>Fluent in English and additional languages is a plus.</li> <li>Excellent interpersonal and negotiation skills are essential.</li> </ul> </div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This position reports directly to the Managing Director and is part of the senior leadership team. This position will be responsible for defining and implementing an integrated sales strategy that maximizes revenue, drives market share, and positions the entire cluster assets as a premier destination within the region and beyond.</p> <ul> <li>Develop and lead a unified sales strategy across all business verticals: luxury accommodations, MICE, corporate and leisure travel, waterpark groups and ticketing, and beach club memberships and events.</li> <li>Oversee a multidisciplinary sales team, ensuring alignment, performance, and collaboration across assets.</li> <li>Foster strong commercial partnerships with key stakeholders, including corporate clients, travel agents, tour operators, DMCs, event organizers, and government entities.</li> <li>Collaborate closely with marketing, revenue, and operations to drive cohesive commercial planning and execution.</li> <li>Monitor sales performance, market trends, and competitor activities, adjusting strategies proactively to maintain a competitive edge.</li> <li>Represent the destination at major international trade shows, roadshows, and industry events, serving as an ambassador for the Rixos Premium Qetaifan Island North brand.</li> <li>Deliver on revenue targets, forecast accuracy, and ROI-driven decision-making across the cluster.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience of 5 7 years in a similar role within luxury hospitality, ideally in a cluster or resort complex environment.</p> <ul> <li>Minimum 7 years of progressive sales leadership experience in luxury hospitality, with at least 3 5 years in a cluster or multi-asset environment. Previous GCC experience highly preferred.</li> <li>Bachelor s degree in Business, Hospitality Management, or a related field. An MBA or equivalent qualification is a plus.</li> <li>Deep understanding of hotel, leisure attraction, and lifestyle hospitality sales dynamics. Experience with waterparks or large-scale entertainment venues is a strong advantage.</li> <li>Proven ability to build, inspire, and manage high-performing teams across multiple business units.</li> <li>Strong commercial acumen with expertise in sales planning, account management, channel optimization, and B2B/B2C engagement.</li> <li>Fluent in English and additional languages is a plus.</li> <li>Excellent interpersonal and negotiation skills are essential.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This position reports directly to the Managing Director and is part of the senior leadership team. This position will be responsible for defining and implementing an integrated sales strategy that maximizes revenue, drives market share, and positions the entire cluster assets as a premier destination within the region and beyond.</p> <ul> <li>Develop and lead a unified sales strategy across all business verticals: luxury accommodations, MICE, corporate and leisure travel, waterpark groups and ticketing, and beach club memberships and events.</li> <li>Oversee a multidisciplinary sales team, ensuring alignment, performance, and collaboration across assets.</li> <li>Foster strong commercial partnerships with key stakeholders, including corporate clients, travel agents, tour operators, DMCs, event organizers, and government entities.</li> <li>Collaborate closely with marketing, revenue, and operations to drive cohesive commercial planning and execution.</li> <li>Monitor sales performance, market trends, and competitor activities, adjusting strategies proactively to maintain a competitive edge.</li> <li>Represent the destination at major international trade shows, roadshows, and industry events, serving as an ambassador for the Rixos Premium Qetaifan Island North brand.</li> <li>Deliver on revenue targets, forecast accuracy, and ROI-driven decision-making across the cluster.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience of 5 7 years in a similar role within luxury hospitality, ideally in a cluster or resort complex environment.</p> <ul> <li>Minimum 7 years of progressive sales leadership experience in luxury hospitality, with at least 3 5 years in a cluster or multi-asset environment. Previous GCC experience highly preferred.</li> <li>Bachelor s degree in Business, Hospitality Management, or a related field. An MBA or equivalent qualification is a plus.</li> <li>Deep understanding of hotel, leisure attraction, and lifestyle hospitality sales dynamics. Experience with waterparks or large-scale entertainment venues is a strong advantage.</li> <li>Proven ability to build, inspire, and manage high-performing teams across multiple business units.</li> <li>Strong commercial acumen with expertise in sales planning, account management, channel optimization, and B2B/B2C engagement.</li> <li>Fluent in English and additional languages is a plus.</li> <li>Excellent interpersonal and negotiation skills are essential.</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Facilities Management Operations Director maintain the keep up services of the Company's properties/facilities within the quality standard and budget. Manage the maintenance activities of the Company's facilities. Responsible for planning, directing, and overseeing building operations and services. Analyze utility bills and energy output, allocates office space to departments, purchases equipment, and maintain appearance of building. This position also assists in the development of policies and procedures affecting usage of the facilities management.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Lead the maintenance teams in planning, implementing and adhering to the approved policies, procedures and schedules to ensure that the Company's objectives and needs are met.</p><br> <p>Manage and prioritize maintenance and repair needs. Directly or through supervision of workers or external vendors complete all required work. Oversee selection and on-going contracts with outside vendors for regular maintenance issues.</p><br> <p>Manages the Health and Safety for the Facilities and the facilities team, ensuring a safe working and learning environment in accordance with relevant legislation.</p><br> <p>Manage the day to day management and coordination of all maintenance and cleaning tasks, ensuring all works are completed on time, maximizing availability and minimizing the potential for any risk and downtime</p><br> <p>Inspect completed work for conformance to quality standards, specifications. Establish or adjust work procedures to meet organizational needs. Coordinate all required building inspections. Complete and maintain necessary documentation and reports for compliance.</p><br> <p>Ensures all statutory maintenance inspections and maintenance works required are carried out as defined in the planned preventative maintenance schedules (all work to be consistent with all relevant environmental, safety and performance standards).</p><br> <p>Develop and implements a business (service) plan with relevant performance indicators to achieve the business objectives and targets using comprehensive financial and management information systems to effectively monitor and report on performance and continuous improvements.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Ensure that all relevant Health and Safety regulations and legislation is complied with and that procedures are adhered to by members of the Facilities team.</p><br> <p>Manage the Facilities Management budget in accordance with procedures agreed Financial Management and Procedures Policy.</p><br> <p>Implement the strategy to maximize income through innovative marketing. Calculate and compare costs for required goods or services to achieve maximum value for money</p><br> <p>Ensure to review and undertake ad hoc procurement of maintenance spares and consumable items ensuring optimum quality, availability and best value for money.</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Comprehensive knowledge of facilities management principles, encompassing operations, maintenance, and strategic planning, to optimize facility performance.</p><br> <p>Exceptional leadership and managerial skills to oversee facility operations, personnel management, and budget allocation effectively.</p><br> <p>Excellent communication and interpersonal abilities to collaborate with stakeholders, vendors, and internal teams to address facility-related needs and challenges.</p><br> <p>Proficiency in project management, budgeting, and resource allocation to plan and execute facility improvement initiatives efficiently.</p><br> <p>Analytical mindset and problem-solving skills to identify operational inefficiencies, implement process improvements, and ensure compliance with standards and regulations.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Speed of Execution<br>Leadership<br>Build High-Performing Teams<br>Provide Direction<br>Build Process and Systems<br>Resilience<br>Drive Cost Optimization<br>Quality<br>Project Planning L4<br>Facilities Management L4<br>Engineering Principles L4<br>Stakeholder Management L4<br>Preventative Maintenance Procedures L4<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Engineering<br>Master's degree in Facility Management<br><br><br><br> </div>