وظائف RAFFLES

<p>The Accounts Payable role at Raffles &amp; Fairmont Doha is responsible for managing supplier invoices and ensuring that all payments are processed accurately, on time, and according to the hotel s financial procedures. Key responsibilities include checking and verifying invoices, matching invoices with purchase orders and receiving documents, obtaining the necessary approvals, recording transactions in the accounting system, reconciling supplier statements, preparing payment schedules, and resolving discrepancies with suppliers and internal departments. Key Responsibilities: Receive, verify, and process supplier invoices Match invoices with purchase orders and receiving documents Ensure invoices have the required approvals before processing Record invoices and payments accurately in the accounting system Reconcile supplier statements and resolve discrepancies Prepare payment schedules and process supplier payments on time Maintain accurate and organized AP records and supporting documents Coordinate with Purchasing, Receiving, Cost Control, and other departments Follow up with suppliers regarding outstanding invoices and account discrepancies Assist with month-end closing, accruals, and reconciliations Support internal and external audits by providing required documentation Ensure compliance with hotel financial policies and internal controls Monitor accounts payable aging and follow up on overdue items</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor s degree in Accounting, Finance, or a related field Previous experience in Accounts Payable or a similar finance role Hotel or hospitality industry experience is an advantage Good knowledge of accounting principles and AP procedures Proficiency in Microsoft Excel and accounting software Strong attention to detail and numerical accuracy Good communication and interpersonal skills Strong organizational and time-management skills Ability to work under pressure and meet deadlines Ability to maintain confidentiality and handle financial information professionally Good command of English, both written and spoken Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Create an environment where colleagues are empowered, supported and recognized</p>

<p>Job Description We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Director of Food &amp; Beverage - Banquets. The Director of Food &amp; Beverage Banquets is a strategic and commercially driven senior leader responsible for the overall performance, positioning, and operational excellence of the Banquets and Events operation across Raffles &amp; Fairmont Doha. The role leads the delivery of exceptional luxury experiences across conferences, weddings, social celebrations, corporate events, and large-scale functions, while maximizing revenue, profitability, guest satisfaction, and operational efficiency. Working closely with Sales &amp; Marketing, Culinary, Finance, Rooms, and Events teams, the Director develops and executes the banquet strategy, driving business growth, optimizing resources, and ensuring seamless execution of high-profile events. Key Responsibilities: Lead the strategic direction and overall performance of the Banquets &amp; Events operation across Raffles &amp; Fairmont Doha Drive banquet revenue, profitability, productivity, and cost efficiency in line with business objectives Partner with Sales &amp; Events to maximize business opportunities, conversion, and event revenue Oversee the seamless delivery of luxury weddings, conferences, corporate events, and social functions Champion exceptional service standards, guest experience, and operational excellence across all events Lead and develop the Banquets leadership team, strengthening talent, engagement, and succession planning Collaborate closely with Culinary, Sales, Finance, Rooms, and Events teams to ensure seamless event execution Optimize resources, staffing, equipment, and operational processes to enhance efficiency and profitability Drive innovation in event experiences, menus, service concepts, and banquet offerings Monitor market trends, guest feedback, and business performance to identify growth opportunities Ensure compliance with brand standards, food safety, licensing, and operational governance Represent Banquets at senior leadership level and contribute to the overall F&amp;B and hotel strategy</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications What will you bring to this role? Bachelor s degree in Hospitality Management, Business Administration, or a related field Minimum 8 10 years of progressive F&amp;B and Banquets leadership experience within luxury or five-star hospitality Proven experience managing large-scale events, weddings, conferences, and high-profile functions Strong commercial acumen with experience driving revenue, profitability, and cost optimization Strong leadership and people-development skills with experience managing large, multicultural teams Excellent understanding of luxury service standards, event operations, and guest experience Strong communication, negotiation, and stakeholder-management skills Proven ability to manage complex operations in a fast-paced, high-volume environment Experience with leading international luxury hotel brands is an advantage Fluent English; additional languages are an advantage Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Create an environment where colleagues are empowered, supported and recognized</p> <p>Additional Information Employee Benefits Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity &amp; Inclusion We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms.&nbsp;</p>

<p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Executive Office and Quality Manager. The Executive Office &amp; Quality Manager provides high-level executive support to the Managing Director while leading the coordination, implementation, and continuous improvement of the hotel s quality management and sustainability agenda across Raffles &amp; Fairmont Doha. Acting as a key partner to the Managing Director and a central point of coordination across the Executive Office, the role ensures effective follow-up on strategic priorities, executive initiatives, and cross-functional actions, while maintaining the highest standards of professionalism, confidentiality, organization, and operational discipline. Key Responsibilities: Provide high-level executive and administrative support to the Managing Director, ensuring effective management of priorities, schedules, correspondence, meetings, and follow-up actions Act as a trusted liaison between the Managing Director, Executive Committee, department heads, corporate stakeholders, owners, and external partners Coordinate and follow up on key strategic initiatives, executive decisions, projects, and action plans to ensure timely execution and accountability across the business Prepare and coordinate executive presentations, reports, briefing documents, meeting agendas, minutes, and management communications Maintain a high level of confidentiality and discretion when handling sensitive business, operational, financial, and personnel information Support the Managing Director in maintaining effective governance, communication, and coordination across Raffles &amp; Fairmont Doha Lead the development, implementation, and continuous improvement of the hotel s Quality Management System in alignment with brand standards, company objectives, and relevant industry requirements Establish and maintain quality standards, procedures, tools, and monitoring mechanisms across hotel operations Drive a culture of service excellence and continuous improvement through regular quality reviews, audits, inspections, and performance analysis Monitor guest feedback, quality indicators, audit results, and operational performance</p><p><strong>Desired Candidate Profile</strong></p><p>What will you bring to this role? Bachelor s degree in Hospitality Management, Business Administration, Quality Management, Sustainability, or a related field Minimum 5 7 years of relevant experience in luxury hospitality, hotel operations, executive office, quality management, or a similar leadership role Previous experience supporting a General Manager, Managing Director, Hotel Manager, or senior executive in a high-profile hospitality environment Strong understanding of luxury hospitality standards, quality assurance frameworks, guest experience, and operational excellence Demonstrated experience in developing, implementing, and maintaining quality management systems, standards, and continuous improvement initiatives Practical knowledge of sustainability principles, environmental initiatives, and responsible business practices within the hospitality industry Experience coordinating internal, brand, corporate, or external audits and managing corrective action plans Strong project management, organizational, analytical, and reporting skills with the ability to manage multiple priorities and deadlines Excellent written and verbal communication skills, with the ability to interact confidently with senior executives and stakeholders High level of professionalism, discretion, confidentiality, and sound judgment Strong proficiency in Microsoft Office, particularly PowerPoint, Excel, Word, and Outlook Fluency in English is essential; additional languages are an advantage Strong leadership and influencing skills, with the ability to drive initiatives across multiple departments without direct reporting authority Experience within a luxury or internationally branded hotel environment is highly desirable Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Create an environment where colleagues are empowered, supported and recognized</p>

<p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Director of Food &amp; Beverage - Outlets. The Director of Food &amp; Beverage Outlets is a strategic and commercially driven senior leader responsible for the overall performance, positioning, and operational excellence of the F&amp;B outlet portfolio across Raffles &amp; Fairmont Doha. The role provides leadership across restaurants, bars, lounges, and other guest-facing F&amp;B venues, ensuring a distinctive luxury experience while maximizing revenue, profitability, guest satisfaction, and long-term business growth. The role develops and executes the overall outlet strategy in alignment with the hotels luxury positioning and business objectives. The role balances brand standards and innovation with strong commercial discipline, driving outlet concepts, revenue optimization, cost management, productivity, and sustainable profitability. Key Responsibilities: Define and execute the strategic F&amp;B outlet vision across Raffles &amp; Fairmont Doha, aligned with luxury brand positioning and business objectives Lead the commercial, operational, and financial performance of all outlets, driving revenue, profitability, and market positioning Develop budgets, forecasts, and business plans with clear ownership of revenue, GOP, cost, productivity, and guest experience KPIs Drive revenue optimization through strategic pricing, menu engineering, programming, promotions, and partnerships Shape and evolve outlet concepts to ensure strong identity, market relevance, and compelling guest experiences Champion luxury service excellence, operational consistency, and continuous improvement across all outlets Lead, coach, and develop the F&amp;B leadership team, building a strong talent and succession pipeline Partner with Culinary, Sales, Marketing, Revenue, Finance, and People &amp; Culture teams to maximize commercial opportunities Use market intelligence, guest insights, and performance data to identify growth opportunities and improve profitability Drive strategic activations, events, and collaborations that enhance revenue, guest engagement, and brand visibility Ensure compliance with brand standards, food safety, licensing, risk management, and local regulations Represent F&amp;B at Executive Committee level and contribute to the broader strategic direction of Raffles &amp; Fairmont Doha Foster a high-performance culture focused on accountability, innovation, collaboration, and service excellence</p><p><strong>Desired Candidate Profile</strong></p><p>What will you bring to this role? Bachelor s degree in Hospitality Management, Business Administration, or a related field Minimum 8 10 years of progressive F&amp;B leadership experience within luxury or five-star hospitality Proven experience leading multiple restaurants, bars, and high-volume F&amp;B operations Strong commercial acumen with proven success in revenue growth, profitability, and cost management Strong leadership, people development, and strategic decision-making capabilities Experience in luxury international hotel brands and multicultural environments Excellent communication, influencing, and stakeholder-management skills Strong understanding of F&amp;B trends, guest experience, concept development, and market positioning Fluent English; additional languages are an advantage Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Create an environment where colleagues are empowered, supported and recognized</p>

<p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Commis 1 - Pasty. As a Commis 1 Pastry at Raffles &amp; Fairmont Doha, you will support the pastry team in preparing and presenting high-quality pastries, desserts, breads, and other baked products in accordance with the hotel s standards. You will work closely with Pastry Chefs and other culinary team members to ensure consistent quality, cleanliness, and efficient kitchen operations. Key Responsibilities: Assist in the preparation, baking, decoration, and presentation of pastries and desserts Prepare ingredients and perform basic pastry techniques according to recipes and instructions Maintain high standards of food quality, presentation, hygiene, and sanitation Ensure pastry equipment, workstations, and storage areas are clean and organized Follow recipes, portion controls, production schedules, and food-safety procedures Assist with mise en place and daily pastry production Properly store ingredients and finished products to maintain freshness and quality Support the Pastry Chef and senior team members during daily operations and special events Minimize food waste through proper handling, storage, and portioning Follow hotel policies, HACCP requirements, and workplace safety standards</p><p><strong>Desired Candidate Profile</strong></p><p>What will you bring to this role? Previous experience or formal training in pastry or bakery is an advantage Basic knowledge of pastry techniques, ingredients, and equipment Good attention to detail and presentation Ability to work efficiently in a fast-paced professional kitchen Willingness to learn and take direction from senior chefs Good teamwork, discipline, and hygiene practices Culinary or pastry qualification is an advantage Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Create an environment where colleagues are empowered, supported and recognized</p>

<p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Spa &amp; Recreation Receptionist. As a Spa &amp; Recreation Receptionist at Raffles &amp; Fairmont Doha, you will be the first point of contact for guests visiting the spa and recreation facilities. You will play a key role in creating a welcoming, refined, and personalized experience that reflects the elegance and luxury service standards of the Raffles and Fairmont brands. You will be responsible for managing guest appointments, handling inquiries, coordinating spa and recreation bookings, and ensuring smooth daily operations while delivering exceptional guest service with professionalism and attention to detail.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Welcome guests warmly and provide exceptional, personalized service in line with Raffles &amp; Fairmont brand standards.</li><li>Manage spa and recreation reservations, appointments, and scheduling efficiently using the spa booking system.</li><li>Handle guest inquiries regarding treatments, facilities, memberships, operating hours, and promotions in a professional manner.</li><li>Conduct check-in and check-out procedures accurately, including payment processing and billing.</li><li>Maintain a professional and organized reception area at all times.</li><li>Coordinate communication between therapists, recreation attendants, and guests to ensure smooth operations and seamless guest experiences.</li><li>Promote spa services, wellness programs, memberships, and retail products to support revenue objectives.</li><li>Maintain accurate guest profiles, preferences, and appointment records.</li><li>Ensure all guest requests and concerns are handled promptly, professionally, and with discretion.</li><li>Monitor cleanliness and presentation standards within reception and recreation areas.</li><li>Support daily opening and closing procedures of the spa and recreation facilities.</li><li>Adhere to all health, safety, hygiene, and operational procedures.</li><li>Maintain strong product knowledge of spa treatments, recreation facilities, and hotel offerings.</li><li>Collaborate with colleagues and other departments to deliver exceptional guest experiences.</li><li>Participate in training sessions and continuous learning initiatives to uphold luxury hospitality standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a spa, wellness, recreation, or luxury hospitality environment preferred.</li><li>Diploma or certification in Hospitality, Business Administration, or related field is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office and spa or hotel management systems preferred.</li><li>Professional appearance and customer-focused attitude.</li><li>Fluent in English; additional languages are an advantage.</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected.</li><li>Create an environment where colleagues are empowered, supported and recognized.</li></ul>

Company Description <br> <p> <strong>Raffles Hotels &amp; Resorts</strong> </p> <p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p> <p> </p> <p> <strong>Fairmont Hotels &amp; Resorts</strong> </p> <p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p> <p> </p> <p> <strong>About Raffles &amp; Fairmont Doha</strong> </p> <p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p> <p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p> <p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today s global traveler.</p> <p>Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p> <p> </p> <p> <strong>About the Application Process</strong> </p> <p>At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p> <br> <div>Job Description</div> <br> <p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Housekeeping Manager.</p> <p>The Housekeeping Manager is responsible for leading the housekeeping operation across the two properties, ensuring exceptional standards of cleanliness, presentation, guest comfort, service, and operational efficiency. The role requires strong leadership, attention to detail, and close coordination with Front Office, Engineering, Laundry, and other departments. </p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Lead and manage daily housekeeping operations across guest rooms, suites, public areas, and back-of-house areas</li> <li>Ensure all rooms and public areas consistently meet Raffles and Fairmont luxury service and cleanliness standards</li> <li>Supervise, coach, motivate, and develop housekeeping supervisors, room attendants, housepersons, and other team members</li> <li>Plan staffing, schedules, room assignments, daily workload, and departmental priorities</li> <li>Conduct regular inspections of guest rooms, suites, public areas, VIP rooms, and turn-down service</li> <li>Coordinate closely with Front Office to ensure accurate room status and timely room readiness</li> <li>Monitor and control housekeeping inventory, including linen, amenities, cleaning supplies, chemicals, and equipment</li> <li>Coordinate with Engineering to report and follow up on maintenance issues and room defects</li> <li>Handle guest requests, complaints, preferences, and service recovery in a professional manner</li> <li>Ensure compliance with hotel standards, health and safety regulations, hygiene, sanitation, and fire safety procedures</li> <li>Support recruitment, onboarding, training, performance management, and development of housekeeping colleagues</li> <li>Monitor departmental productivity, quality standards, operational KPIs, and cost control</li> <li>Implement deep-cleaning schedules, preventive maintenance programs, and continuous improvement initiatives</li> <li>Maintain effective communication and coordination with Front Office, Engineering, Laundry, and other hotel departments</li> <li>Ensure proper handling and control of lost and found items</li> <li>Promote teamwork, employee engagement, and a positive service culture</li> <li>Support sustainability initiatives and minimize wastage of water, energy, chemicals, and supplies</li> <li>Ensure consistent delivery of exceptional guest experiences in line with Raffles and Fairmont brand standards</li> </ul> <br> <div>Qualifications</div> <br> <p> <strong>What will you bring to this role?</strong> </p> <ul> <li>Bachelor s degree or diploma in Hotel Management, Hospitality Management, or a related field</li> <li>Minimum 3 5 years of housekeeping experience in a luxury hotel environment, with supervisory or management experience</li> <li>Previous experience in a five-star or luxury hospitality property is highly preferred</li> <li>Strong knowledge of housekeeping operations, room inspections, cleaning standards, and luxury guest service</li> <li>Proven leadership, team management, coaching, and training skills</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational, planning, and problem-solving abilities</li> <li>Good knowledge of health, safety, hygiene, and sanitation standards</li> <li>Experience with housekeeping systems and hotel property management systems</li> <li>Strong understanding of inventory management, cost control, and departmental budgeting</li> <li>Ability to work under pressure in a fast-paced luxury hotel environment</li> <li>Strong attention to detail and commitment to quality</li> <li>Proficiency in English; additional languages are an advantage</li> <li>Previous experience in Qatar or the Middle East is an advantage</li> <li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</li> <li>Foster an inclusive environment where every individual feels valued and respected</li></ul> <br>

<p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Banquet Supervisor. The Banquet Supervisor is responsible for supervising and coordinating banquet operations to ensure the seamless delivery of exceptional events, meetings, weddings, and functions in line with the luxury service standards of Raffles &amp; Fairmont Doha. The role leads the banquet service team during events, coordinates closely with Culinary, Events, and other hotel departments, and ensures every function is delivered with professionalism, attention to detail, and personalized service. This is aligned with the property's emphasis on luxury hospitality, guest satisfaction, teamwork, and operational excellence.</p><p>Key Responsibilities:</p><ul><li>Supervise banquet operations before, during, and after events</li><li>Lead, brief, coach, and motivate the banquet team</li><li>Ensure seamless execution of meetings, weddings, conferences, and social events</li><li>Coordinate event setups, room layouts, table arrangements, equipment, and service requirements</li><li>Ensure all events are delivered in line with Raffles &amp; Fairmont luxury service standards</li><li>Coordinate closely with Culinary, Events, Stewarding, and other hotel departments</li><li>Monitor food and beverage service, presentation, timing, and quality</li><li>Welcome guests and respond promptly to requests, concerns, and special requirements</li><li>Conduct pre-event briefings and communicate event details, VIP requirements, and special arrangements</li><li>Monitor team grooming, service etiquette, cleanliness, and professional standards</li><li>Coach and develop team members through on-the-job training and constructive feedback</li><li>Monitor banquet equipment and inventory and report shortages, damages, or maintenance requirements</li><li>Ensure compliance with food safety, hygiene, health, and safety standards</li><li>Assist the Banquet Manager with operational planning and departmental objectives</li><li>Monitor guest satisfaction and take prompt action to resolve service issues</li><li>Complete required event reports, checklists, and post-event procedures</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or degree in Hospitality Management, Hotel Management, or a related field</li><li>Minimum 2 3 years of supervisory experience in banquet operations, preferably within a luxury hotel</li><li>Strong knowledge of banquet service, event operations, and food and beverage standards</li><li>Proven ability to lead, coach, and motivate a diverse team</li><li>Excellent communication, interpersonal, and organizational skills</li><li>Strong guest service orientation with a keen eye for detail</li><li>Ability to manage multiple events and priorities in a fast-paced environment</li><li>Good knowledge of food safety, hygiene, and health and safety standards</li><li>Proficiency in English, with additional languages considered an advantage</li><li>Flexible to work shifts, weekends, public holidays, and extended hours based on business requirements</li><li>Previous experience in a luxury hospitality environment and knowledge of Forbes or LQA standards is an advantage</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul>

<p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new In-Room Dining Order Taker. The In-Room Dining Order Taker is responsible for providing efficient, courteous and personalized service to hotel guests by accurately handling in-room dining calls and processing food and beverage orders. The role involves assisting guests with menu selections, explaining menu items, recording special requests and dietary requirements, entering orders accurately into the POS system, and coordinating with the kitchen and service teams to ensure timely delivery. The position also requires handling guest inquiries and complaints professionally while maintaining high standards of service, communication and guest satisfaction. Candidates should have previous experience in hotel food and beverage, room service or a similar customer service role, along with good English communication skills, basic computer knowledge, attention to detail and the ability to work effectively under pressure and flexible shifts.</p><p>Key Responsibilities:</p><ul><li>Answer in-room dining calls promptly and courteously</li><li>Take and accurately record guest food and beverage orders</li><li>Confirm room numbers, order details and special requests</li><li>Assist guests with menu selections and provide recommendations</li><li>Explain menu items, ingredients and available options when required</li><li>Enter orders accurately into the POS system</li><li>Communicate dietary requirements and allergies to the kitchen team</li><li>Coordinate with kitchen and service teams to ensure timely order delivery</li><li>Follow up on orders to ensure guest satisfaction</li><li>Handle guest inquiries, requests and complaints professionally</li><li>Promote additional food and beverage items where appropriate</li><li>Maintain accurate order records and guest preferences</li><li>Follow hotel service, hygiene and safety standards</li><li>Maintain a professional and friendly telephone manner</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent</p><p>Previous experience in in-room dining, room service, food and beverage or a similar hotel role</p><p>Good knowledge of food and beverage products and service standards</p><p>Excellent verbal and telephone communication skills</p><p>Good English communication skills</p><p>Basic computer and POS system knowledge</p><p>Strong customer service and interpersonal skills</p><p>Excellent attention to detail and order accuracy</p><p>Ability to work effectively under pressure in a fast-paced environment</p><p>Professional appearance and positive attitude</p><p>Ability to work flexible shifts, weekends and public holidays</p><p>Additional language skills are an advantage</p><p>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</p><p>Foster an inclusive environment where every individual feels valued and respected</p><p>Create an environment where colleagues are empowered, supported and recognized</p>

<p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Waiter / Waitress. The Waiter / Waitress is responsible for providing friendly, efficient and professional food and beverage service to guests while ensuring a high level of customer satisfaction. The role involves taking food and beverage orders, serving guests according to established service standards, providing menu recommendations, responding to guest requests and coordinating with the kitchen and other departments to ensure smooth and timely service. The position requires excellent communication and interpersonal skills, attention to detail, a positive attitude and the ability to work effectively in a fast-paced hospitality environment.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Greet and welcome guests in a friendly and professional manner</li><li>Present menus and explain food and beverage options</li><li>Take accurate food and beverage orders</li><li>Provide recommendations based on guest preferences</li><li>Serve food and beverages efficiently according to service standards</li><li>Ensure tables are properly set, clean and maintained</li><li>Monitor guest needs throughout the dining experience</li><li>Handle guest requests, feedback and complaints professionally</li><li>Coordinate with the kitchen and other departments to ensure timely service</li><li>Check guest satisfaction and follow up when required</li><li>Process bills and payments accurately</li><li>Maintain cleanliness and hygiene standards in the service area</li><li>Upsell food and beverage items where appropriate</li><li>Follow hotel policies, procedures and service standards</li><li>Assist with opening, closing and other daily restaurant operations</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent</p><p>Previous experience as a Waiter, Waitress or in a similar hospitality role</p><p>Good knowledge of food and beverage service</p><p>Excellent communication and interpersonal skills</p><p>Good English communication skills</p><p>Strong customer service skills</p><p>Professional and pleasant personality</p><p>Good attention to detail and order accuracy</p><p>Ability to work efficiently in a fast-paced environment</p><p>Ability to handle guest requests and complaints professionally</p><p>Basic knowledge of POS and payment systems</p><p>Good teamwork and coordination skills</p><p>Ability to work flexible shifts, weekends and public holidays</p><p>Additional language skills are an advantage</p><p>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</p><p>Foster an inclusive environment where every individual feels valued and respected</p><p>Create an environment where colleagues are empowered, supported and recognized</p>

<p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Public Relations Officer. The Public Relations Officer (PRO) is responsible for managing all government-related transactions and ensuring full compliance with local laws and regulations. Acting as the hotel's official representative with government authorities, the PRO facilitates visa processing, residency permits, labor and immigration documentation, licensing requirements, and other statutory approvals for colleagues and the business. The role serves as the primary liaison between the hotel and government entities, ensuring timely completion of all administrative procedures while maintaining accurate records and providing guidance to internal stakeholders on regulatory requirements. The PRO supports operational continuity by ensuring compliance with employment, immigration, and municipal regulations, while delivering efficient and confidential service in line with the standards of Raffles &amp; Fairmont Doha.</p><p>Key Responsibilities:</p><ul><li>Liaise with government authorities for all immigration, labor, municipality, and licensing matters</li><li>Process employment visas, residency permits, work permits, medical examinations, and Qatar ID applications and renewals</li><li>Coordinate visa cancellations, transfers, and exit permits where applicable</li><li>Ensure timely renewal of commercial licenses, permits, and other statutory documents</li><li>Maintain accurate records of all government-related documentation and monitor expiry dates</li><li>Keep abreast of changes in government regulations and advise management accordingly</li><li>Build and maintain effective working relationships with government departments and external agencies</li><li>Support colleagues with government-related processes and provide guidance on documentation requirements</li><li>Ensure compliance with local labor, immigration, and regulatory requirements</li><li>Maintain confidentiality and professionalism in handling sensitive employee and company information</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related field</p><p>Minimum 2 years of experience as a Public Relations Officer (PRO), preferably in the hospitality industry in Qatar</p><p>Strong knowledge of Qatar labor, immigration, and municipality regulations</p><p>Experience using government portals and electronic systems</p><p>Fluency in English and Arabic, both written and spoken</p><p>Excellent organizational, communication, and interpersonal skills</p><p>Ability to manage multiple priorities and meet deadlines</p><p>Valid Qatari driving license is preferred</p><p>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</p><p>Foster an inclusive environment where every individual feels valued and respected</p><p>Create an environment where colleagues are empowered, supported and recognized</p>

<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Kids Cub Attendant. The Kids Club Attendant is responsible for creating a safe, engaging, and enjoyable environment for children while delivering exceptional service in line with the luxury standards of the hotel. The role involves supervising children's activities, planning age-appropriate games and entertainment, ensuring the cleanliness and safety of the Kids Club facilities, and providing a memorable experience for both children and their families. The Kids Club Attendant also communicates effectively with parents, follows all health and safety procedures, and works closely with other departments to support the overall guest experience. Strong interpersonal skills, creativity, patience, and a <b>genuine passion for working with children are essential for success in this role.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Welcome children and families warmly while ensuring a positive arrival experience</li><li>Supervise children at all times to maintain a safe and secure environment</li><li>Organize and lead age-appropriate games, arts and crafts, educational activities, and recreational programs</li><li>Ensure all activities are engaging, inclusive, and aligned with the hotel's luxury service standards</li><li>Monitor children's well-being and respond promptly to their needs</li><li>Maintain cleanliness, organization, and presentation of the Kids Club and play areas</li><li>Follow health, safety, hygiene, and child safeguarding procedures at all times</li><li>Communicate effectively with parents regarding activities, schedules, and any concerns</li><li>Prepare activity materials and assist in planning themed events and seasonal programs</li><li>Monitor and maintain inventory of toys, games, and activity supplies</li><li>Report maintenance, safety, or operational issues to the appropriate department</li><li>Collaborate with colleagues and other hotel departments to enhance the guest experience</li><li>Ensure accurate registration, attendance, and documentation of children's participation</li><li>Deliver exceptional guest service while creating memorable experiences for children and their families</li><li>Support promotional activities and special events organized by the Kids Club or the hotel</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>What will you bring to this role?</h2><ul><li>Previous experience in a Kids Club, childcare, education, recreation, or hospitality environment preferred</li><li>Certificate or diploma in Early Childhood Education, Childcare, Hospitality, Recreation, or a related field is an advantage</li><li>Genuine passion for working with children of different age groups</li><li>Strong communication and interpersonal skills</li><li>Friendly, patient, and energetic personality</li><li>Ability to plan and facilitate creative and engaging activities</li><li>Knowledge of child safety, hygiene, and safeguarding practices</li><li>Basic First Aid and CPR certification is an advantage</li><li>Ability to remain calm and respond effectively in emergency situations</li><li>Good organizational and time management skills</li><li>Ability to work flexible shifts, including weekends and public holidays</li><li>Proficiency in English; additional languages are an advantage</li><li>Physically able to participate in children's activities and recreational programs</li><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul>

<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler Supervisor. The Butler Supervisor oversees the daily operations of the Butler team, ensuring exceptional personalized service that reflects the highest luxury hospitality standards. This role supervises, coaches, and supports Butler colleagues while coordinating with other hotel departments to deliver seamless guest experiences. The Butler Supervisor is responsible for maintaining service excellence, handling VIP guest requirements, resolving guest concerns, and ensuring all butler services are delivered efficiently, professionally, and in accordance with brand standards.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Supervise and support the daily operations of the Butler team to ensure exceptional guest service</li><li>Lead, coach, and motivate team members while maintaining luxury hospitality standards</li><li>Ensure personalized service is delivered to all guests, with special attention to VIPs and long-stay guests</li><li>Coordinate with Front Office, Housekeeping, Concierge, Food &amp; Beverage, and other departments to ensure seamless guest experiences</li><li>Monitor room readiness, amenities, and special guest requests prior to arrival</li><li>Handle guest concerns promptly and professionally, ensuring timely resolution</li><li>Conduct regular inspections of guest rooms, suites, and butler service areas to maintain quality standards</li><li>Assist in training, onboarding, and performance development of Butler colleagues</li><li>Prepare work schedules, allocate tasks, and monitor team productivity</li><li>Maintain accurate guest preference records and service documentation</li><li>Ensure compliance with hotel policies, health and safety regulations, and brand standards</li><li>Support management in achieving departmental goals, guest satisfaction targets, and continuous service improvement</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred</p><p>Previous supervisory experience in a luxury hotel, resort, or upscale hospitality environment</p><p>Strong leadership, coaching, and team management skills</p><p>Excellent communication and interpersonal abilities</p><p>Exceptional attention to detail and a passion for delivering personalized guest service</p><p>Strong problem-solving and decision-making skills in a fast-paced environment</p><p>Proficiency in hotel property management systems and Microsoft Office applications</p><p>Knowledge of Forbes Five-Star or similar luxury hospitality service standards</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p>

<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Assistant Butler. The Assistant Butler assists in providing discreet, refined, and anticipatory service to guests throughout their stay. Working closely with the Butler, Housekeeping, Concierge, Front Office, In-Room Dining, and other hotel departments, the Assistant Butler ensures every guest enjoys a memorable and effortless luxury experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Welcome guests warmly and assist with personalized check-in and check-out experiences</li><li>Handle luggage, packing and unpacking, valet services, and in-room requests</li><li>Prepare guest rooms and suites according to VIP standards and guest preferences</li><li>Coordinate with Housekeeping, Concierge, Spa, and Food &amp; Beverage teams to deliver seamless service</li><li>Maintain guest profiles, preferences, and special requests accurately</li><li>Conduct room inspections before arrivals and after departures</li><li>Manage laundry, pressing, shoe-shining, minibar replenishment, and guest amenities</li><li>Respond promptly and professionally to guest requests while maintaining confidentiality</li><li>Support the Butler in creating memorable experiences for VIP and long-stay guests</li><li>Uphold luxury hospitality standards, impeccable grooming, and professional etiquette at all times</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a luxury hotel, resort, or guest-facing hospitality role</p><p>Excellent communication and interpersonal skills</p><p>Strong attention to detail and the ability to anticipate guest needs</p><p>Professional appearance, discretion, and cultural awareness</p><p>Fluency in English; additional languages are an advantage</p><p>Ability to work flexible shifts, including weekends and public holidays</p><p>Familiarity with Forbes Five-Star or similar luxury hospitality standards is preferred</p>

<p>We invite you to join the world of luxury hospitality at Raffles Doha as our new Commis 1 Italian Restaurant. As a Commis 1 Italian Restaurant at Raffles Doha, you will support the culinary team in preparing and presenting high-quality Italian cuisine while maintaining the exceptional standards of the Raffles brands. You will assist in daily kitchen operations, food preparation, and mise en place while ensuring consistency, cleanliness, and attention to detail in every aspect of the guest dining experience. You will work closely with senior chefs to develop your culinary skills and contribute to a collaborative and high-performing kitchen environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or certification in Culinary Arts or a related field preferred.</li><li>Previous experience in a kitchen or hospitality environment is an advantage.</li><li>Michelin-starred restaurant experience is an advantage.</li><li>Basic knowledge of Italian cuisine and culinary techniques preferred.</li><li>Knowledge of food safety, hygiene, and HACCP standards.</li><li>Ability to work in a fast-paced kitchen environment.</li><li>Strong communication and teamwork skills.</li><li>Passion for culinary arts and guest satisfaction.</li><li>Fluent in English; additional languages are an advantage.</li><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected.</li><li>Create an environment where colleagues are empowered, supported and recognized.</li></ul>