Jobs For Bachelor Holders in Qatar

<p>We are currently looking Enterprise Infrastructure Architect for our Qatar operations with the following terms &amp; conditions.</p><p><span style="font-size: 11px;">University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management. Specific courses in IT security and Infrastructure Architecture. Required Special Skills: Self-driven with well-developed motivational and team-building skills. Strong experience in Architectural design. Excellent oral and written communication skills in English and Arabic (preferable). Effective leadership and management skills. Strong analytical, problem solving, and decision-making skills. Project management skills. Strong documentation skills. Good interpersonal skills.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Minimum 2 years of experience in -Contact Center, Customer Service, Student Services, Student Affairs , Admissions / Registration , Helpdesk , Front Office (Education Sector)</p><ul><li><p>Respond to student enquiries via Telephone, Email, Live Chat, WhatsApp, Telegram and Social Media.</p></li><li><p>Provide accurate information and verify student identity.</p></li><li><p>Record and update enquiries in the service management system.</p></li><li><p>Escalate unresolved cases to the appropriate department.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Female Candidate with Bachelor's Degree (Mandatory)</p></li><li><p>Qatar University Graduate – Highly preferred.</p></li><li><p>Fluent in Arabic &amp; English (Read, Write &amp; Speak)</p></li><li><p>IELTS 5.0 (or equivalent- TOEFL / English-medium education</p></li><li><p>Good knowledge of Microsoft Office , Excellent customer service and communication skills</p></li><li><p>Experience with Contact Center/CRM systems (Cisco Contact Center, HP Service Manager, Live Chat, Microsoft Teams is an advantage)</p></li><li><p>Minimum typing speed of 15 WPM</p></li></ul><p>Valid QID/Visa with immediate availability is preferred.</p><p></p></section>

Role Objective <br>The incumbent will perform activities pertaining to Data Privacy across Doha Bank, in line with policies, procedures and applicable Data Privacy laws and regulations. The incumbent will support in development and implementation of the bank’s Data Privacy Program, ensure data compliance through relevant mechanism, and impart staff training in close coordination with the relevant stakeholders.<br>Detailed Roles and Responsibilities:<br>Perform all operational activities as assigned by the reporting authority, in compliance with local regulations, Doha Bank’s policies and units/departments approved policies and procedures. Support in development and implementation of the bank’s Data Privacy framework, and program in accordance with relevant Data Privacy laws and regulations. Work closely with the respective stakeholders to ensure compliance with applicable Data Privacy laws and regulations for the bank. Prepare Data Privacy policies, procedures & notices and perform annual review of these documents for their compliance to legal, regulatory and organizational updates. Work closely with the relevant stakeholders in implementation of the Data Privacy policies, procedures and notices across the Bank. Assist the Privacy Champions and IT Application Managers in maintenance of Record of Processing Activities and Data Flow Diagrams (DFDs). Perform Data Privacy Impact Assessment of the bank’s business process and IT applications processing personal data of the staff, customers, vendors, etc. Coordinate with relevant stakeholders to ensure all business processes adhere to internal Data Privacy policies and procedures. Coordinate with IT Application owners to ensure all IT Applications containing personal data adhere to internal Data Privacy policies and procedures.<br>Educational Qualifications and Experience: <br>University graduate with a degree in Computer Science, Computer Engineering, Information Security or any other related discipline.05-08 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Previous experience in Data Privacy /Data Protection or data compliance in financial services industry.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Primary Purpose of the Job</strong><br><p>Manage and supervise operating personnel, plant and equipment for safe and efficient operation of the assigned Facilities to meet all Asset Operators requirements. Liaise with Asset Operators and other sections of operations department to coordinate planned and emergency shutdown activities.</p><br><p>Identify plant modification as per requirement. Develop operation procedures. Authorize work permits for the maintenance and project related activities. Accountable for optimised utilization of all call-off contracts. Responsible for ensuring the highest HSE standard for plant and personnel as per established guidelines. Responsible for managing HSE in contracts as per corporate guidelines. Responsible for providing O&amp;M related inputs in all project related transmittals and for proper project turn-around at the time of hand-over.</p><br> <br><strong>Required Experience and Skills</strong><br><ul><li>10-12 years utility operation including at least 3 years in a supervisory position of a major Utility Department with complex control systems including DCS, PLC’s in a multiple industrial environment where the utilities are distributed on equitable basis.</li><li>Strong working knowledge.</li><li>Good level of spoken and written English.</li></ul> <br><strong>Educational Qualifications</strong><br><p>University graduate in Engineering plus adequate knowledge in operations.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent is primarily responsible for managing and overseeing the IT enterprise Application Architecture both in development and production environments. The incumbent will be responsible of the re-engineering of existing and new IT Application and products to optimize performance; implement latest design standards and adopt latest technologies. The incumbent will also help select the best development platform and ensure that user requirements are provided by the latest and most effective tools available in the IT market</span></p><br> <br> <br><br> Required Special Skills: <br> <p><span>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Excellent oral and written communication skills (including report writing) in English </span><span>and</span> Arabic.</p><br><p><span>-</span><span>Good interpersonal and presentation skills.</span></p><br><p><span>-</span><span>Understanding of the relevant laws, regulations, and practices.</span></p><br><p><span>-</span><span>Ability to make decisions and follow through with initiatives.</span></p><br><p><span>-</span><span>Personal integrity and self-management.</span></p><br><p><span>-</span><span>Planning, organising, and analytical ability.</span></p><br><p><span>-</span><span>Results oriented.</span></p><br><p><span>-</span><span>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</span></p><br><p><span>-</span><span>Strong Enterprise Architecture documentation skills</span></p><br> <br> <br><br> Education/Experience Requirements: <br> <p><span>-</span><span>University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred</span></p><br><p><span>-</span><span>At least 8 years of relevant experience, preferably within a highly rated international bank.</span></p><br><p><span>-</span><span>Specific courses in IT Security and Enterprise Architecture</span></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent will: </span></p><br><p><span>- Support in controlling and monitoring the ongoing projects and ensure that these are adhering to the strategic project plan. </span></p><br><p><span>- Support in the review and approval of all enhancement of process / system quality certifications. </span></p><br><p><span>- Provide support to conduct development and re-engineering studies on identified processes, products or services. </span></p><br><p><span>- Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. </span></p><br><p><span>- Review and approve all enhancement of process / system quality certifications. </span></p><br><p><span> - Conduct development and re-engineering studies on identified processes, products or services for international branches.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder &amp; Financial: </span></strong></p><br><p><span>- Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis.</span></p><br><p><span> - Implements KPI’s and best practices for Assistant Manager, Quality Control role. </span></p><br><p><span>- Act within the limits of the powers delegated to the incumbent </span></p><br><p><span>- Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimise benefits for the bank. </span></p><br><p><strong><span>B. Customer (Internal &amp; External): </span></strong></p><br><p><span>- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives.</span></p><br><p><span>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. </span></p><br><p><span>- To assist customers in all their queries on Bank’s product and seek solution to their requests. </span></p><br><p><span>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory): </span></strong></p><br><p><span>- Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. </span></p><br><p><span>- Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. - Ensure employee training and development with Direct Supervisors are being conducted. </span></p><br><p><span>- Make sure to conduct Periodic meetings with Direct Supervisors. </span></p><br><p><span>- Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. </span></p><br><p><span>- Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. </span></p><br><p><span>- Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals </span></p><br><p><span>- Support International Branches and subsidiaries </span></p><br><p><strong><span>D. Learning &amp; Knowledge: </span></strong></p><br><p><span>- Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. </span></p><br><p><span>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. </span></p><br><p><span>- Understanding of the financial instruments. </span></p><br><p><span>- Good understanding of asset valuation methods and related market standards. </span></p><br><p><span>- Strong understanding of the fund and mandate management strategies.</span></p><br> <br> <br><br> Education/Experience Requirements: <br> <p><span>- Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)</span></p><br><p><span>- At least 4 years of relevant experience, preferably within a highly rated international bank. </span></p><br><p><span>- Bachelor's degree in business administration.</span></p><br> <br> <br> </div>

<p><strong>Role Objective </strong></p><p><br></p><p>The Market Risk Analyst will assist in implementing leading market risk practices for Doha Bank and contribute towards methods to enhance risk measurement and mitigation. The incumbent will assist in hedging market risks resulting from changes in market prices and market parameters such as profit rates, exchange rates, volatilities and share prices. The job holder will assist in ascertaining market variables and will perform regulatory risks assignments in accordance with ICAAP and Basel II requirements and assess the Bank’s rating vis-à-vis other players in the market.</p><p><br></p><p><strong>Detailed Roles and Responsibilities:</strong></p><p><br></p><ul><li>Assist in implementing sound market practices for the Bank for measuring, monitoring and controlling market risks, in compliance with industry best practices, approved risk policies and procedures, and respective regulators (viz. Qatar Central Bank as well as other regulators in the overseas jurisdictions).</li><li>Assist in the implementation of the Bank’s Market Risk Policy with exposure limits for capital usage and risk exposure of the Bank and assist in translating the same to individual business lines.</li><li>Consolidate portfolio management data/ other MIS information received from the other market risk sub-functions responsible for Asset Liability Management (ALM) and sensitivity analysis.</li><li>Assist in producing adequate and accurate reports pertaining to market risk and disseminating the same to the concerned business units/ senior management for their consideration/ corrective action.</li><li>Formulate risk profiles, representative of the true risks undertaken by the business and ensure it is consistent with market movements.</li><li>Ensure that all risk approvals meet overall policy guidelines and QCB regulations, specifying the terms and conditions to mitigate the market risks borne/ faced by the Bank.</li></ul><p><br></p><p><strong>Qualifications &amp; Experience</strong>:</p><p><br></p><ul><li>University graduate with a degree in Business or Banking or Finance or any other related discipline.</li><li>Master’s degree in related discipline will be an added advantage.</li><li>05-08 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.</li><li>Experience in market risk.</li></ul><p><br></p><p><strong>Certifications</strong></p><p><br></p><ul><li>Professional certification/ qualification such as PRM or FRM or CFA or ICFA would be desirable</li><li>QFSQF Level 3</li></ul><p><br></p><p><strong>Experience in the following areas will be considered an advantage:</strong></p><p><br></p><ul><li>Financial Mathematics/Financial Engineering – Important as often team has to understand complex derivatives, and FRTB and other advanced Market measure risk measures.</li><li>Programming – Python</li><li>Value at Risk, Expected shortfall modelling</li><li>Counterparty credit risk, PFE</li><li>Portfolio management/reporting</li><li>Liquidity Risk Management</li><li>Market Risk Management, IRRBB</li><li>Bloomberg, Treasury System</li><li>ICAAP</li><li>ILAAP</li></ul>

Role Objective <br>The incumbent will perform activities pertaining to Data Privacy across Doha Bank, in line with policies, procedures and applicable Data Privacy laws and regulations. The incumbent will support in development and implementation of the bank’s Data Privacy Program, ensure data compliance through relevant mechanism, and impart staff training in close coordination with the relevant stakeholders.<br>Detailed Roles and Responsibilities:<br>Perform all operational activities as assigned by the reporting authority, in compliance with local regulations, Doha Bank’s policies and units/departments approved policies and procedures. Support in development and implementation of the bank’s Data Privacy framework, and program in accordance with relevant Data Privacy laws and regulations. Work closely with the respective stakeholders to ensure compliance with applicable Data Privacy laws and regulations for the bank. Prepare Data Privacy policies, procedures & notices and perform annual review of these documents for their compliance to legal, regulatory and organizational updates. Work closely with the relevant stakeholders in implementation of the Data Privacy policies, procedures and notices across the Bank. Assist the Privacy Champions and IT Application Managers in maintenance of Record of Processing Activities and Data Flow Diagrams (DFDs). Perform Data Privacy Impact Assessment of the bank’s business process and IT applications processing personal data of the staff, customers, vendors, etc. Coordinate with relevant stakeholders to ensure all business processes adhere to internal Data Privacy policies and procedures. Coordinate with IT Application owners to ensure all IT Applications containing personal data adhere to internal Data Privacy policies and procedures.<br>Educational Qualifications and Experience: <br>University graduate with a degree in Computer Science, Computer Engineering, Information Security or any other related discipline.05-08 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Previous experience in Data Privacy /Data Protection or data compliance in financial services industry.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent will perform the settlement, processing and reconciliation transactions pertaining to all accounts and will ensure customer satisfaction by providing superior customer service. </span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder &amp; Financial: </span></strong></p><br><p><span>- Implements KPI’s and best practices for Manager, Accounting &amp; Settlement role. </span></p><br><p><span>- Act within the limits of the powers delegated to the incumbent. </span></p><br><p><span>- Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimise benefits for the bank. </span></p><br><p><strong><span>B. Customer (Internal &amp; External): </span></strong></p><br><p><span>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</span></p><br><p><span> - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </span></p><br><p><span>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </span></p><br><p><span>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory): </span></strong></p><br><p><span>- Process charge backs and disputes within the required time frame in order to reduce losses. </span></p><br><p><span>- Ensure posting of transactions on a daily basis so that operating standards are fulfilled. </span></p><br><p><span>- Process card transactions disputes in an accurate and timely basis to meet customer demands.</span></p><br><p><span> - Reconcile the accounts on a daily basis. </span></p><br><p><span>- Assist branches and related departments as needed </span></p><br><p><span>- Answer questions and resolve problems as needed. </span></p><br><p><span>- Support and replace Card Processing personnel as needed. </span></p><br><p><span>- Keep management informed of area activities and of any significant problems.</span></p><br><p><span>- Attend and participate in meetings as required.</span></p><br><p><span>- Stay abreast of changes in Card disputes operations and policies. </span></p><br><p><span>- Extract MIS on timely basis for the purpose of closely monitoring them. </span></p><br><p><span>- Ensure compliance with all legal and regulatory pronouncements.</span></p><br><p><span>- Ensure full awareness of all the policies and procedures issued in relation to money laundering prevention. </span></p><br><p><span>- Support International Branches and subsidiaries </span></p><br><p><strong><span>D. Learning &amp; Knowledge: </span></strong></p><br><p><span>- Stay abreast of changes in Card Processing operations and policies. </span></p><br><p><span>- Proactively identify areas for professional development of self and undertake development activities. </span></p><br><p><span>- Seek out opportunities to remain current with all developments in professional field. </span></p><br><p><strong><span>E. Legal, Regulatory, and Risk Framework Responsibilities: </span></strong></p><br><p><span>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </span></p><br><p><span>- Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</span></p><br><p><span>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </span></p><br><p><span>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </span></p><br><p><span>- Maintain appropriate knowledge to ensure full qualification to undertake the role. </span></p><br><p><span>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </span></p><br><p><span>- Attend mandatory (internal and external) seminars as instructed by the Bank.</span></p><br> <br> <br><br> Education/Experience Requirements: <br> <p><span> -Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) </span></p><br><p><span>-At least 6 years of relevant experience, preferably within a highly rated international bank / cards operations is preferable. </span></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group’s products and services and encouraging customers to increase their business with the Group</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions <br> <p><strong><span>A. Shareholder &amp; Financial: </span></strong></p><br><p><span>-Proactively market the Group’s products to increase sales volume and profitability, and to achieve or exceed set targets and goals. </span></p><br><p><span>-Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes. </span></p><br><p><span>-Implements KPI’s and best practices for Associate, Corporate Customer Services </span></p><br><p><span>-Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </span></p><br><p><strong><span>B. Customer (Internal &amp; External): </span></strong></p><br><p><span>-Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. </span></p><br><p><span>-Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction. </span></p><br><p><span>-Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention. </span></p><br><p><span>-Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. </span></p><br><p><span>-Build and maintain strong and effective relationship with branch customers and all other related units of the Group to achieve goals/objectives. </span></p><br><p><span>-To assist customers in all their queries on Bank’s product and seek solution to their requests. </span></p><br><p><span>-Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </span></p><br><p><span>-Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </span></p><br><p><span>-Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><p><span>-Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group. </span></p><br><p><span>-Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. </span></p><br><p><span>-Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. </span></p><br><p><span>-Coordinate with tellers and branch operations staff on an “as is needed” basis to ensure smooth operations, and timely and friendly service delivery. </span></p><br><p><span>-Prepare CB MIS reports as and when required by RM, Sector managers or senior manager CB to ensure they have timely and accurate information available. </span></p><br><p><span>-Update and input customer information/data to ensure customer's status on System is current </span></p><br><p><span>-Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary. </span></p><br><p><span>-Refer to Manager, Customer Services for any unresolved queries on transactions handled. </span></p><br><p><span>-Monitors the service standards operational in the branches and looks for creative ways to improve service delivery. </span></p><br><p><span>-Ensures compliance to internal service quality standards and compliance to audit requirements </span></p><br><p><strong><span>D. Learning &amp; Knowledge: </span></strong></p><br><p><span>-Possess working knowledge of branch customer service to carry out duties and responsibilities</span></p><br><p><span>-Identify related areas for professional development of self. </span></p><br><p><span>-Proactively identify areas for professional development of self and undertake development activities.</span></p><br> <br> <br><br> Education and Experience Requirements <br> <p><span>- Bachelor's degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), </span></p><br><p><span> - No years of experience </span></p><br> <br> <br> </div>

Role Objective <br>The incumbent will support the Manager General Underwriting in achieving the assigned premium/service targets in terms of renewal/new businesses of corporate & retail clients. The incumbent will perform assigned administrative/operational activities, in line with legal requirements, industry regulations and internal business / process guidelines, including but not limited to policy verification, system verification /endorsement, stakeholder support, due diligence, market research, data verification, periodic reporting and record keeping. The incumbent will work closely with the respective internal/external stakeholders to ensure delivery of consistent service experience to the General Insurance Customers.<br>Detailed Roles and Responsibilities:Perform all activities, as assigned by the Manager general Underwriting, in compliance with applicable regulations, and internal policies/procedures. Collect and analyze necessary financial/contextual information to process client requests, including but not limited to policy issuance, endorsements, renewals, etc. Provide necessary guidance to the customers and other stakeholders on respective general Insurance underwriting aspects, including but not limited to terms and conditions, processing procedures etc., in terms of new policies and renewals, in line with internal mandates/policies and procedures. Promptly solve / route concerns and other actionable data to the relevant internal/ external stakeholders for timely resolution, in support of general underwriting operations. Negotiate and/or review the terms and conditions of Insurance policies with the customers, and/ or respective stakeholders, as applicable, to arrive upon competitive insurance quotes within authority limits assigned. Ensure verification and processing of policies, renewals and endorsements based on client in Premia, in line with the underwriting standards.<br><br><br>Verify the premium calculation against the auto generated figures from Premia. Work closely with the Manager general Underwriting and the Reinsurance unit on account of facultative placements of the policies. Examine and validate the insurance proposals in SME team received from the clients or from other souring channels, as applicable. Coordinate with Trade Finance Department and review/approve and ensure timely issuance of policies, necessary endorsements. Review / share accurate insurance quotes with the customers, and/ or Brokers or Marketing section employees, as applicable. Determine suitable insurance premiums based on background information and analysis, in conjunction with the Manager. Ensure review/ approval of / issuance of policies, necessary endorsements and prompt maintenance of updated records of policies underwritten/related conclusions/directives. Consolidate and prepare periodic/ad-hoc reports on the premium generated utilizing PREMIA, and, section achievements/progress updates, as and when assigned by the reporting authorities. Perform market research to ascertain necessary information on competitive Insurance products, including but not limited to premium rates, terms and conditions, coverage factors, and industry best practices and update reporting authorities on the same. Contribute towards and assist the Manager in amendments of policies and procedures within the section, in line with the regulatory/market environments and organizational mandates and ensure adherence with the same. Contribute towards the process improvement / quality enhancement initiatives within the section. Deliver consistent customer service experience to the assigned stakeholders on matters related to SME segment Insurance underwriting, within the parameters set by the management. Comply with audit, compliance, procedural control measures set by management and regulatory guidelines. Maintain highest standards of confidentiality, professional conduct, ethics and integrity in the provision of services within the section.<br>Educational Qualifications: University graduate with a degree in Business, Mathematics, Economics, Insurance or Accounting, or any other related discipline. Experience: Minimum of 4 years’ experience or more years of total experience in insurance industry, entailing responsibilities pertaining to the specific area of discipline.

<p><strong>Role Objective </strong></p><p><br></p><p>The <strong>Credit Analyst</strong> will provide operational and analytical support in preparing Credit proposals/applications, ensuring effective monitoring of all aspects of business in terms of credit quality, as per the internal policies and procedures, QCB guidelines and other relevant regulatory framework. The job holder will identify, measure, monitor, control and perform periodic reviews of the risk inherent in the allotted portfolios. The incumbent will analyze customer strengths and weaknesses, providing recommendations, noting any deviations from the policies, and terms, as appropriate, and will prepare and review annual or quarterly reports as appropriate for the portfolios.</p><p><br></p><p><strong>Detailed Roles and Responsibilities:</strong></p><p><br></p><ul><li>Perform all activities, as assigned by the reporting authority, in compliance with regulatory guidelines, and internal policies and procedures.</li><li>Prepare credit proposals with appropriate interpretations on the financial aspects and identify the risk factors and suggest credit enhancers, as applicable, in consistent with the Credit policies and regulatory framework and provide recommendations.</li><li>Ensure Internal Credit Rating and RAROC is carried out for all lending clients and update same on annual basis or as and when a new facility is granted, new information available etc.</li><li>Review to ensure that all credit documents are complete, by identifying documentation deficiencies, if any and report to the respective employees, for timely resolution.</li><li>Assess the credit worthiness by accumulating pertinent information (strengths and weaknesses relating to historical functional performance) regarding customers for facilities granted/to be granted.</li><li>Liaise with the respective employees, for clarifications/ rectifications on account of incompleteness of information provided, and to ensure all the Credit applications are completed within the set turnaround time.</li><li>Review to ensure that all the documentations are in line with the Credit Approvals and credit policies.</li><li>Review to ensure submission of all required documents in relation to the credit processing, including but not limited to Commercial Registrations, etc.</li><li>Promptly respond to and/or escalate requests and/or queries raised by the internal and external customers and the Compliance function within prescribed authority as directed.</li><li>Coordinate with Risk Management function with respect to new/ renewal of limits/input of limits and other related aspects.</li></ul><p><br></p><p><strong>Qualifications and Experience Required: </strong></p><p><br></p><ul><li>University graduate with a degree in Business or Banking or Finance or any other related discipline.</li><li>Master’s degree in Management any other related discipline will be an added advantage.</li><li>05-08 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.</li><li>Experience in credit analysis, with strong understanding of the local banking industry.</li><li>Fluent in Arabic and English</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>We are currently looking Enterprise Infrastructure Architect for our Qatar operations with the following terms &amp; conditions.</p><br><p>Education/Experience Requirements:</p><br><p>• University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management.</p><br><p>• Specific courses in IT security and Infrastructure Architecture.</p><br><p>Required Special Skills:</p><br><p>• Self-driven with well-developed motivational and team-building skills.</p><br><p>• Strong experience in Architectural design.</p><br><p>• Excellent oral and written communication skills in English and Arabic (preferable).</p><br><p>• Effective leadership and management skills.</p><br><p>• Strong analytical, problem solving, and decision-making skills.</p><br><p>• Project management skills.</p><br><p>• Strong documentation skills.</p><br><p>• Good interpersonal skills.</p><br><p>Essential Duties &amp; Responsibilities by Dimensions:</p><br><p>A. Shareholder &amp; Financial:</p><br><p>• Coordinate with the Head of Enterprise Architecture to provide architectural recommendations that fall inline with the Group’s overall strategy and vision.</p><br><p>B.Customer (Internal &amp; External):</p><br><p>• Meet with internal managers and project owners to understand and document their requirements prior to providing suitable solutions.</p><br><p>• Build and maintain strong and effective relationship with all other related departments, units and vendors to achieve the Group’s goals/ objectives.</p><br><p>C.Internal (Processes, Products, Regulatory):</p><br><p>• Develop and deliver against the organization’s strategy and successfully implement Infrastructure Architecture through active engagement delivery and investment programs.</p><br><p>• Use industry standard architecture methodologies to successfully implement and grow the Infrastructure Architecture of the bank.</p><br><p>• Design and Build an up to date Infrastructure Architecture to ensure smooth and seamless propagation of data between systems and subsystems.</p><br><p>• Cover all internal systems as well as their dependence on multiple vendor products and services.</p><br><p>• Propose new enterprise standards based on business need, IT need and technology advances. Assist project teams to implement the standards into business applications.</p><br><p>• Employ and enforce IT industry standards such as ITIL.</p><br><p>• Performs architecture reviews with infrastructure teams, Internal Risk management (IRM) and audit teams to ensure adherence to standards, information risk management policies.</p><br><p>• Work closely with network and infrastructure teams, and project teams to understand their needs and ensure the best enterprise standard is implemented.</p><br><p>• Identify gaps in the Corporate Information/Data Model and address them actively in collaboration with the business support teams.</p><br><p>• Maintains a technology watch to identify emerging technologies that are relevant to the line of business. Builds awareness of key emerging technologies and promotes to the business in order to address their issues.</p><br><p>• Lead the preparation and maintenance of documentation and standards for the different activities and systems user guides as per the overall documentation policy.</p><br><p>• Ensure that design and development standards are integrated with the Group’s governance framework.</p><br><p>• Ensure compliance and adherence to existing standards and policies in regards to IT security, internet and VPN security, and BCP and disaster recovery.</p><br><p>• Carry out requirements as directly assigned by the Head of IT Enterprise Architecture and in accordance with the overall business plan.</p><br><p>D.Learning &amp; Knowledge:</p><br><p>• Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems.</p><br><p>• Strong knowledge of infrastructure architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy.</p><br><p>• Initiate regular meetings which aim to add value by discussing progress, problems, and any other issues of concern.</p><br><p>• Identify areas for professional development of self and direct reports and act to enhance professional development of self and others.</p><br><p>E.Other:</p><br><p>• Ensure high standards and security of confidentiality to safeguard commercially sensitive information.</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will perform tasks pertaining to the timely issuance of Import Letters of Credit (L/Cs) in a way that supports the business units and ensures a good working relationship with the Group’s clients.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Implements KPI’s and best practices for Senior Associate, Issuance (LCs) role. Act within the limits of the powers delegated to the incumbent. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the Bank. Customer (Internal & External): Liaise with internal and external clients in order to meet their needs in a timely and accurate manner. Proactively identify areas for professional development and undertake development activities. Seek opportunities to remain current with all developments in the professional field. Internal (Processes, Products, Regulatory): Accurately handle complex processes relating to Import Letters of Credit in strict compliance with International Chamber of Commerce (ICC) Rules. Receive and review Import Letters of Credit applications with special terms and conditions to ensure receipt of complete transactions. Issue Letters of Credit with special terms and conditions, including Revolving, Back-to-Back, Transferable and Standby L/Cs. Check documents, identify discrepancies and communicate with negotiating banks to safeguard QNB’s interests. Ensure transaction documentation submitted for authorization is accurate and processed in a timely manner. Release sight and acceptance documents relating to Import Letters of Credit transactions to clients. Deal with clients and ensure routine operational issues are processed efficiently. Ensure L/C applicants possess valid commercial registrations and that terms and conditions are clear and precise. Ensure the L/C amount does not exceed the maximum amount permitted under the customer’s application. Ensure L/Cs are properly authorized within approved limits or supported by appropriate approvals. Ensure all L/Cs comply with Uniform Customs and Practice (UCP), local import regulations and Group policies. Maintain L/C documents safely and ensure adherence to approved limits established for each client and bank. Learning & Knowledge: Stay abreast of all new local and international regulations pertaining to Import Letters of Credit. Ensure high standards of confidentiality to safeguard commercially sensitive information. Proactively identify areas for professional development and undertake development activities. Seek opportunities to remain current with developments in the professional field.<br><br>Education/Experience Requirements<br><br>Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 2 years of relevant experience, preferably within a highly rated international bank<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is mainly responsible for providing various cash based services to customers over the counter in an efficient, courteous and error-free manner, and based on seniority to replace the Head Teller during his absence<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carry out branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets. Implements KPI’s and best practices for Senior Teller Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Ensure customer satisfaction all times by providing cash services in the most expeditious manner. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Process transactions (cash, checks, remittance requests, credit card and loan payments etc) in compliance with the approved policies/ procedures and the applicable regulatory guidelines. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Identify suitable opportunities to cross-sell products or services offered to customers. Authorize transactions within the range delegated to the incumbent. Forward all clearing items and remittance requests received from customers to the concerned department/ unit within Group Infrastructure for processing. Balance currency, coin, and checks in cash drawers and prepare the requisite report at the end of the day. Ensure all unresolved queries with respect to specific transactions and concerns are brought to the attention of the Officer in Charge. Learning & Knowledge: Possess working knowledge of functions to be performed in the teller area and related risks together with a working knowledge of operations and controls. Identify related areas for professional development of self and act accordingly. Provide training to the team of tellers as and when needed and solve difficulties beyond their expertise. Seek out opportunities to remain current with all developments in professional field.<br><br>Education And Experience Requirements<br><br> Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), At least 2 years of relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is mainly responsible for providing various cash based services to customers over the counter in an efficient, courteous and error-free manner, and based on seniority to replace the Head Teller during his absence<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carry out branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets. Implements KPI’s and best practices for Senior Teller Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Ensure customer satisfaction all times by providing cash services in the most expeditious manner. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Process transactions (cash, checks, remittance requests, credit card and loan payments etc) in compliance with the approved policies/ procedures and the applicable regulatory guidelines. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Identify suitable opportunities to cross-sell products or services offered to customers. Authorize transactions within the range delegated to the incumbent. Forward all clearing items and remittance requests received from customers to the concerned department/ unit within Group Infrastructure for processing. Balance currency, coin, and checks in cash drawers and prepare the requisite report at the end of the day. Ensure all unresolved queries with respect to specific transactions and concerns are brought to the attention of the Officer in Charge. Learning & Knowledge: Possess working knowledge of functions to be performed in the teller area and related risks together with a working knowledge of operations and controls. Identify related areas for professional development of self and act accordingly. Provide training to the team of tellers as and when needed and solve difficulties beyond their expertise. Seek out opportunities to remain current with all developments in professional field.<br><br>Education And Experience Requirements<br><br> Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), At least 2 years of relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

<strong>About QNB<br><br></strong>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Role Summary<br><br>The incumbent will be responsible for applying the strategic direction on key transformational projects and commercial partnerships within GCD and QNB group as advised by the Vice President of Special Projects. The incumbent will ensure alignment and deliverables are met as per the full project scope, in line with the project requirements by coordinating with various units within GCD.<br><br>Role Description<br><br><ul><li>Ensure project charters are being implemented and provide ongoing updates on status update special projects management</li><li>Execute and facilitate the commercial partnerships agreements and provide continues update on effectiveness and reporting to key stakeholders</li><li>Coordinate and follow-up with commercial partners and rights holders on the agreed terms and ensure project is on track</li><li>Implement project plans and roadmaps as set by the VP-Special Projects including but not limited to, budget and timelines for successful project delivery.</li><li>Coordinating with internal and external resources for flawless execution of the project.</li><li>Advise on any potential risk and update executive management to manage changes in project scope, schedule and costs.</li><li>Coordinate with internal teams within GCD to deliver well-rounded and impactful projects as per the set measures.</li><li>Manage the relationship with external vendors such as third party suppliers and ensure ongoing follow-through.</li><li>Co-ordinate the support of the documentation and the implementation of unit policies and procedures that will set out the principles, methodology and techniques to establish effective project management.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>University graduate with a degree in Business advertising or marketing or related discipline.</li><li>Minimum of 4 years experience in Marketing </li><li>Good oral and written communication skills in English and Arabic (preferred).</li><li>Demonstrated ability to motivate a team and thoroughly follow up on project plans and project implementations.</li><li>Ability to follow through with initiatives.</li><li>Planning, organizing ability.</li><li>Ability to work with teams from diverse cultural backgrounds.<br><br></li></ul>Note: you will be required to attach the following:<br><br><ul><li>Resume/CV</li><li>QID </li><li>Education Certificate </li><li>Passport</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent will be responsible for the overall management/ supervision of the Vault Management activities, including but not limited to developing the processes to support the Department’s functioning and liaising with the respective internal departments and external service providers, if hired for this purpose. The incumbent will be responsible for Domestic branch and VIP cash handling. The incumbent is also responsible for the International branch cash flow function (Export and Import). The incumbent will leverage the available resources of the Department to streamline its plans, processes and strategies to be in consonance with the overall Group strategy. Monitoring and analyses of cash movement between vault management and branches arranging for cash delivery and collections from/to VIP customers.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder &amp; Financial: </span></strong></p><br><p><span>-Assist the V.P Transaction Services in the creation of Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes, pertaining to the entire vault Management and monitor their achievements on periodic basis. </span></p><br><p><span>-Implements KPI’s and best practices for AVP, Vault Management role. </span></p><br><p><span>-Ensure the existence of adequate procedures/ processes to enable timely identification and resolution of instances of loss/ shortage of cash whilst in transit to/ from QNB branches and/ or Qatar Central Bank (QCB). </span></p><br><p><span>-Lead and guide the Department’s annual budgeting process and monitoring thereof. </span></p><br><p><span>-Staff: Number of staff reporting directly or indirectly to be a minimum of 5 </span></p><br><p><span>-Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. </span></p><br><p><span>-Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br><p><strong><span>B. Customer (Internal &amp; External):</span></strong></p><br><p><span>-Ensure the provision of adequate and efficient cash management services to internal customers (i.e. QNB domestic corporate and private banking branches) and thereby help them serve external customers in a more efficient manner, resulting in increased external customer satisfaction levels. </span></p><br><p><span>-Develop Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn around time (TAT). </span></p><br><p><span>-Enter into agreements/contracts with the external service providers, if any engaged to perform cash transportation activities to/ from QNB branches and/ or QCB with ultimate use such contracts </span></p><br><p><span>-Build and maintain strong and effective relationships with all the other related departments to achieve the Group’s goals/ objectives. </span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory): </span></strong></p><br><p><span>-Ensure timely transportation of cash to offsite locations in accordance with the pre-determined schedules to ensure adequate availability of cash at all times to enable them to serve their customers. </span></p><br><p><span>-Oversee/ manage operational matters concerning cash collection and delivery services provided to corporate and high net worth clientele who have subscribed to such services, based on the approved list of such customers made available to the Department by the business. </span></p><br><p><span>-Managing the cash delivery process for ATM management. </span></p><br><p><span>-Manage the process of import and export foreign currencies. </span></p><br><p><span>-Safekeeping of bank and corporate customers’ documents. </span></p><br><p><span>-Safekeeping of branches vaults keys. </span></p><br><p><span>-Ensure compliance with internal controls, policies/ procedures and applicable QCB regulations and other legal parameters pertaining to the transportation of cash. Coordinate completion of all reports returns and requests for information in this regard, if any, within specified time scales. </span></p><br><p><span>-Compile relevant MIS on periodic basis for domestic payments, cash &amp; clearing. AGM retail and corporate operation and for the Group’s executive management, as and when required, with respect to the services provided by the Department. </span></p><br><p><span>-Constantly endeavor to improve processes in order to keep the operating costs as low as possible/ improve efficiency of operations and ensure that any such changes are communicated to the relevant department/ personnel responsible to timely update the related procedures. </span></p><br><p><span>-Support International Branches and subsidiaries .</span></p><br> <br> <br><br> Education/Experience Requirements: <br> <p><span>-Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) </span></p><br><p><span>-At least 10 years of relevant experience, preferably within a highly rated international bank /managerial/ supervisory position related to Cash Vault handling the below functions </span></p><br><p><span>-High standard of cash processing with ultimate use of cash counting machines. </span></p><br><p><span>-Managing import cash from QNB domestic and international branches. </span></p><br><p><span>-Arrange for export cash related to QNB domestic and international branches. </span></p><br><p><span>-Manage cash delivery to ATM management. </span></p><br> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The Assistant Manager, Merchant Operations is responsible for performing merchant operations activities for entities that have signed contracts with QNB. The role ensures all merchant operations are processed in compliance with established controls, procedures, regulatory requirements, and payment processing standards.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist in the monitoring and achievement of Key Performance Indicators (KPIs) on periodic basis. Implements KPI’s and best practices for Assistant Manager, Merchant Operations. Act within the limits of the powers delegated to the incumbent. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Customer (Internal & External): Liaise with client personnel, vendors and consultants during the process of establishing Merchants operations and during Merchants operations. Build and maintain strong and effective relationships with all the other related departments to achieve the Group’s goals/objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Internal (Processes, Products, Regulatory): Responsible for performing Merchants activities in accordance with set payment processing methods and other procedures. Ensure settlement compliance to local and international rules and regulations provided by regulatory bodies and Visa/Mastercard requirements. Ensure that all processing exceptions are identified and inform the Supervisor Merchants for further action. Maintain the relationship with third party processors in accordance with set communication protocols. Liaise with QNB Merchants clients/merchants to respond to their queries and requests and document their service requirements to customize QNB Merchants solutions. Ecommerce merchants file payment processing and assure on daily basis that all files are loaded to the acquiring relevant system. P. O. S transactions file processing into merchant relevant systems, on daily basis verifying all transactions recorded into the bank host. Preparing/Reformatting MICROS and AMEX cards files by using merchant dedicated bank system and assuring daily processing. Creating merchant electronic statement certificates and forwarding them to secure merchant email IDs. Daily involvement in various bank merchant systems (Base24, Prime, Oracle, MIGS, Cyber Source, MICROS, Terminal Management System and Oracle) configuration activities as assigned by the Unit Head. Investigating and resolving merchant reversals, debit, refund and disputed bank account entries. Handling merchants’ phone calls and visits by answering their questions regarding POS machine issues or escalating them to concerned parties for support. Support International Branches and subsidiaries. Learning & Knowledge: Keep abreast of developments in the merchant services industry, technological advancements in payment processing and local and international developments. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Proactively identify areas for professional development and undertake development activities. Seek opportunities to remain current with developments in the professional field.<br><br>Education/Experience Requirements<br><br>Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 4 years of relevant experience, preferably within a highly rated international bank<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent will be responsible for the overall management and supervision of the remittance investigations function for the Group’s retail and corporate clientele to ensure timely and accurate processing of their outward and inward remittance enquiries. The incumbent will also assume responsibility for development of related processes to support the department’s functioning and liaising with the respective internal departments. The incumbent will leverage the available resources of the Department to streamline its plans, processes and strategies to be in consonance with the overall Group strategy.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder &amp; Financial:</span></strong></p><br><p><span>-Assist the V.P – Transaction Services in the creation of Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes, pertaining to the Investigations Sub-section and monitor their achievements on a periodic basis. </span></p><br><p><span>-Implements KPI’s and best practices for AVP Investigations role. </span></p><br><p><span>-Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. </span></p><br><p><span>-Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br><p><span>-Assist with the Section’s annual budgeting process </span></p><br><p><strong><span>B. Customer (Internal &amp; External): </span></strong></p><br><p><span>-Ensure the provision of adequate and efficient service to internal customers (viz. QNB domestic branches/ internal departments) and thereby help them serve external customers in a more efficient manner, resulting in increased external customer satisfaction levels. </span></p><br><p><span>-Develop Service Level Agreements (SLAs) with internal departments/ units if required to achieve improvements in turnaround time (TAT) with respect to addressing queries and complaints related to remittance </span></p><br><p><span>-Build and maintain strong and effective relationships with all the other related departments to achieve the Group’s goals/ objectives. </span></p><br><p><span>-Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory): </span></strong></p><br><p><span>-Ensure the existence of adequate and robust processes and controls (automated/ manual) to prevent/detect negligence or fraud. </span></p><br><p><span>-Ensure adequate internal controls, policies/ procedures exist pertaining to handling of outward/ inward remittance investigations and ensure complete compliance with applicable QCB and International regulations. </span></p><br><p><span>-Ensure through a combination of system controls, supervisory review and established/ approved procedures that necessary Escalations are done by the subordinates. </span></p><br><p><span>-Approval of transactions as per the authority delegated. </span></p><br><p><span>-Ensure proper segregation of duties exists amongst staff within in the investigations department. </span></p><br><p><span>-Coordinate completion of all reports, returns and requests for information by QCB/ other regulators with respect to investigation within specified time lines. </span></p><br><p><span>-Compile relevant MIS on periodic basis for Senior or Executive management as and when required </span></p><br><p><span>-Constantly endeavor to improve processes in order to keep the operating costs as low as possible/ improve efficiency of operations and ensure that any such changes are communicated to the relevant department/ personnel responsible to timely update the related procedures. </span></p><br><p><span>-Support International Branches and subsidiaries </span></p><br><p><strong><span>Continuous improvement: </span></strong></p><br><p><span>-Set examples by leading improvement initiatives through cross-functional teams ensuring successes. </span></p><br><p><span>-Identify and encourage people to adopt practices better than the industry standard. </span></p><br><p><span>-Continuously encourage and recognize the importance of thinking out-of-the-box within the team. </span></p><br><p><span>-Encourage, solicit and reward innovative ideas even in day-to-day issues. </span></p><br> <br> <br><br> Education/Experience Requirements: <br> <p><span>-Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) .</span></p><br><p><span>- At least 10 years of relevant experience, preferably within a highly rated international bank / banking operations experience, with at least 5 years at a managerial/ supervisory position responsible for the below functions.</span></p><br> <br> <br> </div>