IT Jobs in Qatar
15563 Jobs Found
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<span></span><p>The <b>On-Site IT Support Engineer</b> will be responsible for providing hands-on technical support to users at the assigned location. The role includes troubleshooting hardware, software, network, and peripheral issues; installing and configuring devices; performing system imaging and upgrades; and ensuring IT equipment remains operational and properly maintained.<br></p><br><p>The engineer will also manage IT assets throughout their lifecycle, update support tickets with complete technical details, assist during meetings and events, and coordinate with Helpdesk and infrastructure teams to resolve escalated issues within agreed service levels.<br></p><br><br><span>RequirementsBachelor’s Degree in Information Technology, Computer Science, or a related field.<br>Minimum <b>5 years</b> of experience in desktop support, field support, or on-site IT support.<br>Hands-on experience in hardware troubleshooting, component replacement, device imaging, software installation, and system configuration.<br>Strong knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, and common desktop applications.<br>Experience in IT asset inventory, device allocation, repairs, replacements, and lifecycle management.<br>Familiarity with ITSM or ticketing systems and SLA-based support processes.<br>Ability to troubleshoot desktops, laptops, printers, mobile devices, peripherals, and connectivity issues.<br><b>CompTIA A+ or equivalent technical certification</b> is an advantage.<br>Strong customer-service, communication, documentation, and problem-solving skills.<br>Proficiency in <b>Arabic and English</b> is preferred.<br>Willingness to work rotational shifts, including weekends and public holidays.<br></span><br> </div>
Workflow:1. L1 remote support for ticketso Grabbing incident or service request tickets involving entry level & midrange level industry standard router and switches.§ IP and optics devices hardware and software issues§ Routing and switching troubleshootingo Incident ticket analysis, remote support & resolutiono Methods of procedure creationo Communicating with clients through email, Webex & phone call for incident ticket resolution updateso Ticket documentation on Net Suiteo Technically escalating to remote Level 3 (Global TAC) support if required 2. L2 field support for ticketso Scheduling and performing onsite action as required§ Router and switches card, PSU, fan onsite replacement§ Onsite troubleshooting§ Onsite standby support 3. Warehouse and inventory managemento Make sure the physical is matching on Net Suite inventoryo Perform quarterly stock take<br>Deliverables Required:1. Ensure all logged incidents are resolved within the agreed SLA. Any potential missed SLA should be escalated to team leader2. Ensure all communication with clients is prompt, accurate, & professional to deliver best of client’s experience3. Ensure accurate & timely part replacement.4. Ensure timely escalation to Level 3 as needed through technical escalation requests (TERs)5. Documentation of problem resolution into TRT’s knowledge base6. Continuously learn additional technical and non-technical skills7. Ensure meeting 98% inventory KPI for the warehouse inventory.8. Compliance with company policy Requirements:· Must be able to speak business level English (B1-B2)· Candidates must possess a college degree in information technology (IT), computer science (CS), computer engineering (CE), electronics & communication engineering (ECE) or related courses for IT. NRS 1 training and certification would be an advantage· Must have 3-5 years of experience handling IT system hardware break fix & software resolution· Willingness to do both hardware and software support· Willing to work in “on call” schedule
Primary Purpose Of The Job<br><br>The primary purpose of this role is to analyze well integrity–related data across onshore and offshore fields and to serve as the end‑user focal point for the implementation and ongoing maintenance of the Well Integrity Management System (WIMS).<br><br>Required Experience And Skills<br><br>Minimum of 7 years of work experience in data analyst activities. Must have experience in designing and creating relational databases (example: SQL Server, MS Access..). Some exposure to Petroleum or Reservoir Engineer activities or Well Integrity investigations is a plus.<br><br>Educational Qualifications<br><br>Bachelor’s degree (BSc) in Computer Science, Information Technology, or a related discipline, supplemented by industry-recognized courses in Engineering and Geoscience data management. Degrees in Petroleum Engineering, Mechanical Engineering, Software Engineering, Computer Science, or Information Systems will also be considered, provided they are supported by relevant industry training in computer applications.
IT Support Engineer – Dispatch / Part Time Locations:Nestlé Qatar Trading LLC, PO BOX 24603, Doha, Qatar GWC Building, Sulba Warehousing Park, Street 15, Logistics Village Quarter, Doha, Qatar<br>Pay Rate: $15/hour as ICContract: Long-Term, Part-Time / On-Demand<br>Job Summary Sky Sys is looking for a Field IT Support Engineer to provide onsite dispatch support at client locations in Doha. Visits will be scheduled on an as-needed basis, typically 1–2 visits per month, with at least 24 hours' advance notice.<br>Required Skills1+ years of Field IT / Desktop Support experience. Strong hardware/software troubleshooting and PC break/fix experience. Knowledge of Windows OS, networking, VPN, DNS, DHCP, and RDP. Experience with printers, laptops, desktops, and other peripherals. Smart Hands / onsite infrastructure support experience. Strong communication and customer service skills. Ability to lift/move IT equipment up to 50 lbs. Personal laptop required for onsite support and remote connectivity. NOC required confirming sponsor authorization to work with Sky Systems. Comp TIA A+ or relevant technical certification is preferred.<br>Working Model Part-time / On-demand Dispatch Support Approximately 1–2 onsite visits per month to start.$15/hour as Independent Contractor (IC). Support generally required during Monday–Friday business hours. At least 24 hours' notice will be provided for onsite visits whenever possible.
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<span></span><p>The <b>Helpdesk Agent (Call Center Agent)</b> will serve as the first point of contact for users requiring IT support through phone, email, live chat, and ticketing channels. The role involves diagnosing and resolving technical issues, logging incidents and service requests accurately, providing remote troubleshooting support, and escalating unresolved problems to the appropriate technical teams.<br></p><br><p>The Helpdesk Agent will also maintain complete ticket documentation, follow ITIL-aligned processes, deliver professional customer service, and support users with common applications, systems, and workplace technology.<br></p><br><br><span>RequirementsBachelor’s Degree in Information Technology, Computer Science, or a related field.<br>Minimum <b>5 years</b> of experience in IT Helpdesk, Service Desk, Call Center IT Support, or User Support.<br>Strong knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, Microsoft Edge, and desktop troubleshooting.<br>Experience using ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br>Ability to diagnose and resolve common hardware, software, access, connectivity, and application-related issues remotely.<br>Strong incident logging, ticket prioritization, escalation, and follow-up skills.<br>Excellent telephone etiquette, customer-service orientation, and communication skills.<br>Ability to remain professional and composed while handling urgent issues or difficult users.<br><b>ITIL certification is mandatory</b>.<br>Fluent in <b>Arabic and English</b>, both written and spoken.<br>Willingness to work rotational shifts, including nights, weekends, and public holidays.<br></span><br> </div>
<p> The Resident Engineer shall provide day-to-day IT operational support, infrastructure administration, troubleshooting, preventive maintenance, user assistance, and coordination with the organization's IT management and relevant vendors. The engineer will support the organization's end-user computing environment, network infrastructure, Microsoft 365 environment, security systems, servers, backup systems, telephony, and other IT infrastructure. The Resident Engineer will work under the direction and supervision of the organization's designated IT Manager / IT Representative.</p><p><strong>Desired Candidate Profile</strong></p><p>The proposed Resident Engineer should have practical experience in:</p><ul><li><p>Windows 10/11 administration and troubleshooting; Microsoft Active Directory.</p></li><li><p>Microsoft 365, Microsoft Entra ID and Microsoft Intune.</p></li><li><p>LAN/WAN troubleshooting, TCP/IP, DNS, DHCP, VLANs and switching.</p></li><li><p>Aruba network switches and Wi-Fi troubleshooting.</p></li><li><p>Palo Alto Networks firewalls.</p></li><li><p>Windows File Server administration.</p></li><li><p>Barracuda Backup and Barracuda Web Application Firewall.</p></li><li><p>NEC telephone/PBX systems.</p></li><li><p>Structured cabling and IT hardware troubleshooting.</p></li></ul><p>Relevant Microsoft, Aruba, Palo Alto, Barracuda, networking or cybersecurity certifications will be considered as a preference.</p>
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Job Description<br><p>We are currently looking for IT Support for our Qatar operations</p><br><p>Required Qualifications</p><br><p>• Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.</p><br><p>• 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.</p><br><p>• Experience supporting Microsoft 365 environments.</p><br><p>• Knowledge of Active Directory and Microsoft Intune.</p><br><p>• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).</p><br><p>• Experience with Windows 11 administration and troubleshooting.</p><br><p>Technical Skills</p><br><p>• Microsoft 365 Administration</p><br><p>• Microsoft Intune (MDM/MAM)</p><br><p>• Active Directory Users & Computers</p><br><p>• Azure Entra ID (Azure AD)</p><br><p>• Windows 11 Support</p><br><p>• Endpoint Patching & Updates</p><br><p>• Microsoft Exchange Online</p><br><p>• Network and Wi-Fi Troubleshooting</p><br><p>• Printer Management Systems</p><br><p>• Backup Monitoring and Recovery</p><br><p>• User Access Management</p><br><p>• Computer Account Management</p><br><p>• IT Asset Management</p><br><p>Language Requirements</p><br><p>• Fluent in Arabic and English (spoken and written).</p><br><p>Preferred Skills</p><br><p>• Knowledge of Microsoft Defender and security best practices.</p><br><p>• ITIL Foundation certification.</p><br><p>• Microsoft Certified: Modern Desktop Administrator or equivalent.</p><br><p>• Experience with access control systems and card management solutions.</p><br><p>• Experience with ticketing systems and SLA-driven support environments.</p><br><p>Key Competencies</p><br><p>• Excellent communication and customer service skills.</p><br><p>• Strong troubleshooting and analytical abilities.</p><br><p>• Ability to prioritize and manage multiple support requests.</p><br><p>• Team-oriented with a proactive approach to problem-solving.</p><br><p>• Strong documentation and organizational skills.</p><br><p>Experience Level: Mid-Level (4-6 years)</p><br><p>Languages: Arabic & English (Mandatory)</p><br><p>Joining time frame: Immediate</p><br><br><br> </div>
We are seeking a System Tester to ensure the quality and reliability of applications through comprehensive testing. The role involves executing test activities, identifying defects, and collaborating with cross-functional teams to deliver stable and high-performing systems.<br><br>Key Responsibilities<br><br> Participate in end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure Design and execute test cases based on functional and technical requirements Perform functional, integration, system, regression, and sanity testing Validate system integrations across multiple components and platforms Analyze real-time data flows and ensure accuracy and consistency across the system Identify, log, and track defects, working closely with development teams to ensure timely resolution Review requirements and system design documents to ensure testability and coverage Support simulation and scenario-based testing where applicable Collaborate with cross-functional teams including developers, stakeholders, and operations Other testing duties as assigned<br><br>Requirements<br><br> Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field Minimum 5 years of relevant experience in system or software testing Strong understanding of SDLC/STLC and QA methodologies Basic knowledge of database testing (e.g., SQL) and API testing concepts Experience testing complex or mission-critical systems Experience with test management and defect tracking tools (e.g., JIRA, Test Rail) Ability to work independently with minimal supervision and proactively drive tasks Strong analytical, troubleshooting, and communication skills Strong attention to detail and analytical skills Available to support night and after-hours testing as required.<br><br>Preferred Qualifications<br><br> Experience in transportation, smart city, or traffic management systems Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems) Exposure to test automation tools or scripting is an advantage ISTQB Foundation certification (or working towards it)
IT Analyst & QANationality: Arabic Experience: 5+ years IT experience, including 2–4 years in system/application development, configuration, or implementation. Banking experience preferred. Key Responsibilities:Gather, validate, and document business/technical requirements and process flows. Prepare BRD, FRD, SRS/FRS, user stories, RTM, SOPs, and system documentation. Lead SIT/UAT and QA activities, including test planning, execution, defect management, regression testing, and sign-offs. Support application development, configuration, integration, troubleshooting, RCA, and release readiness. Coordinate with business users, IT, PMO, vendors, and stakeholders. Maintain SDLC, change management, security, and audit-ready documentation. Prepare reports, dashboards, meeting minutes, RAID logs, and executive updates in Arabic and English. Required Skills:Bachelor’s degree in Computer Science, Computer Engineering, or equivalent. Java, . NET/C#, C++/Python, React, HTML/Java Script/j Query. APIs, web applications/services, SQL Server, Oracle, or Sybase. MS Office, Visio, integration and system administration. Strong analytical, communication, coordination, and problem-solving skills. Fluent Arabic & English – written and spoken.
We are seeking a System Tester to ensure the quality and reliability of applications through comprehensive testing. The role involves executing test activities, identifying defects, and collaborating with cross-functional teams to deliver stable and high-performing systems.<br><br>Key Responsibilities<br><br> Participate in end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure Design and execute test cases based on functional and technical requirements Perform functional, integration, system, regression, and sanity testing Validate system integrations across multiple components and platforms Analyze real-time data flows and ensure accuracy and consistency across the system Identify, log, and track defects, working closely with development teams to ensure timely resolution Review requirements and system design documents to ensure testability and coverage Support simulation and scenario-based testing where applicable Collaborate with cross-functional teams including developers, stakeholders, and operations Other testing duties as assigned<br><br>Requirements<br><br> Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field Minimum 5 years of relevant experience in system or software testing Strong understanding of SDLC/STLC and QA methodologies Basic knowledge of database testing (e.g., SQL) and API testing concepts Experience testing complex or mission-critical systems Experience with test management and defect tracking tools (e.g., JIRA, Test Rail) Ability to work independently with minimal supervision and proactively drive tasks Strong analytical, troubleshooting, and communication skills Strong attention to detail and analytical skills Available to support night and after-hours testing as required.<br><br>Preferred Qualifications<br><br> Experience in transportation, smart city, or traffic management systems Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems) Exposure to test automation tools or scripting is an advantage ISTQB Foundation certification (or working towards it)
Job Description<br><br>The Information Systems Analyst is responsible for analyzing, designing, implementing, and supporting information systems that meet business requirements and improve operational efficiency. The role serves as a bridge between business stakeholders and technical teams, ensuring that technology solutions align with organizational objectives. The analyst evaluates existing systems, identifies opportunities for improvement, and supports the implementation and maintenance of enterprise applications and technology solutions.<br><br>Responsibilities<br><br>Systems Analysis & Business Requirements<br><br> Gather, analyze, and document business and functional requirements. Conduct needs assessments and workflow analysis to identify system improvement opportunities. Translate business requirements into technical specifications for development and implementation teams. Evaluate current systems and recommend enhancements or new solutions.<br><br>System Design & Implementation<br><br> Participate in the design, testing, deployment, and maintenance of information systems. Coordinate with vendors, developers, and internal stakeholders during project implementation. Ensure system configurations meet business needs and comply with organizational standards. Support software upgrades, system integrations, and data migration activities.<br><br>Application Support<br><br> Provide second-level support for enterprise applications and information systems. Troubleshoot system issues and collaborate with technical teams to resolve incidents. Monitor system performance and recommend optimization measures. Maintain system documentation, user guides, and operational procedures.<br><br>Data Management & Reporting<br><br> Analyze business data and generate reports to support decision-making. Ensure data integrity, consistency, and security across information systems. Assist in developing dashboards, reports, and performance metrics.<br><br>Governance, Security & Compliance<br><br> Ensure systems comply with organizational policies, security standards, and regulatory requirements. Support business continuity and disaster recovery initiatives. Participate in system audits and risk assessments.<br><br>Project Management<br><br> Assist in managing IT projects, timelines, resources, and deliverables. Track project progress and communicate updates to stakeholders. Support user acceptance testing (UAT) and change management activities.<br><br>Qualifications<br><br> QUALIFICATIONS <br><br>Education<br><br> Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Administration, or a related field.<br><br>Experience<br><br> 3-5 years of experience in systems analysis, business analysis, application support, or related IT roles. Experience with ERP systems, enterprise applications, or digital transformation projects is preferred.<br><br>Technical Skills<br><br> Knowledge of information systems lifecycle management. Understanding of database concepts and SQL. Experience with business process analysis and system documentation. Familiarity with ERP, CRM, HRMS, or other enterprise systems. Knowledge of system integration methodologies and APIs. Experience with reporting and analytics tools (Power BI, Tableau, etc.). Understanding of IT security and compliance best practices.<br><br>Soft Skills<br><br> Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to translate technical concepts into business language. Strong organizational and project coordination skills. Attention to detail and commitment to quality.<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
<p>The MRAP/JLTV Vehicle C4I System Supervisor is responsible for managing and controlling the operations of the MRAP C4I systems installed in the MRAP vehicles. This includes managing access and security to equipment, accounting for all computer hardware, radios, installed electronics and any other removable electronic equipment, and providing technical expertise on hardware, software and user issues. Stays up to date on maintenance of all electronics upgrades as directed by the USAF. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p><p>Principal Accountabilities</p><ul><li>Troubleshoots/diagnoses/repairs MRAP's complete C4I electronic systems, encompassing Tactical Communication (TACOM), Intelligence, Reconnaissance, Surveillance & Navigation (ISRN), and Counter Radio Frequency Warfare (CREW) Improvised Explosive Device (IED) Defeat Systems.</li><li>Develops procedures for, plans and schedules C4I preventive maintenance based on manufacturer recommendations and environmental variance in the ME. Revise as indicated by usage historical data or directed by the manufacturer or customer.</li><li>Develops recon inspection procedures and ensures repair procedures are available and updated. Revises as indicated by usage historical data or directed by the manufacturer or customer.</li><li>Utilizes resources and personnel efficiently and effectively to accomplish inspections, maintenance and assigned tasks.</li><li>Ensures personnel adhere to safety requirements and work is performed in a safe and efficient manner.</li><li>Adjusts resources to meet production requirements.</li><li>Ensures scheduled and unscheduled maintenance actions are entered and completed in the USAF Integrated Maintenance Date System (IMDS).</li><li>Ensures that all electronic equipment is inventoried and accounted for in the required systems to include IMDS.</li><li>Prepares and inspects vehicles and equipment for shipment by air/sea/surface transportation.</li><li>Oversees and provides assistance to MRAP Technicians.</li><li>Reviews and ensures complete coverage of parts required for mid-level repairs to electronic equipment, radios and other C4I equipment including mounting brackets.</li><li>Ensures security, limited access and safe storage of C4I equipment and any pilferable MRAP items.</li><li>Coordinates with Supply to ensure secure and limited access to POS for C4I equipment.</li><li>Provides in-house C4I Technician training to incoming C4I personnel and provides refresher/upgrade training, including practical training, as required.</li><li>Trains Vehicle Mechanics of work near sensitive electronic equipment.</li><li>Attends upgrade training as required.</li><li>Performs other duties as assigned.</li><li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Requirements</p><ul><li>Must be proficient in the use or personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs.</li><li>Extensive knowledge of industry-standard software and peripherals, and a strong working knowledge of PCs, network and communications systems required.</li><li>Ability to innovate and exercise sound judgment in defining and resolving complex and difficult tasks required.</li><li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li><li>May be required to operate material handling equipment.</li><li>High School diploma or equivalent required.</li><li>Minimum two years field experience as a C4I Electronics Technician and/or Supervisor required.</li><li>Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain Secret Clearance.</li><li>May be exposed to extreme noise from operating equipment.</li><li>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</li><li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li><li>Ability to travel domestically and internationally.</li></ul><p>Preferred Qualifications</p><ul><li>Associates degree or higher in Computer Science or Information Technology is preferred.</li><li>C4I Systems training from Egan, McAllister and Associates at Space and Naval Warfare Center (SPAWAR) in North Charleston, South Carolina or alternative equivalent civilian training from an Accredited Technical College/University preferred.</li></ul>
We are seeking a Senior System Tester to support quality assurance across complex systems. The role involves validating functionality, performance, and reliability in a high-availability environment, ensuring high-quality system delivery.<br><br>Key Responsibilities<br><br>Lead end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure Design and execute test cases based on functional and technical requirements Perform functional, integration, system, regression, and performance testing Validate system integrations across multiple components and platforms Analyze real-time data flows and ensure accuracy and consistency across the system Identify, log, and track defects, working closely with development teams to ensure timely resolution Review requirements and system design documents to ensure testability and coverage Support simulation and scenario-based testing where applicable Mentor junior testers and promote best practices in testing Collaborate with cross-functional teams including developers, stakeholders, and operations Other testing duties as assigned<br><br>Requirements<br><br>Bachelor’s degree in Computer Science, Engineering, or related field Minimum 8 years of relevant experience in system or software testing Strong understanding of SDLC/STLC and QA methodologies Basic to intermediate knowledge of database testing (e.g., SQL) and API testing concepts Experience testing complex or mission-critical systems Experience with test management and defect tracking tools (e.g., JIRA, Test Rail) Ability to work independently with minimal supervision and proactively drive tasks Strong analytical, troubleshooting, and communication skills Available to support night and after-hours testing as required<br><br>Preferred Qualifications<br><br>Experience in transportation, smart city, or traffic management systems Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems) Experience with performance and load testing tools Exposure to automation tools (e.g., Selenium, Python-based frameworks) ISTQB or equivalent certification
Senior Oracle APEX Developer Location: Qatar | Experience: 5+ Years We are looking for a Senior Oracle APEX Developer with strong experience in designing, developing, integrating, and supporting enterprise Oracle APEX applications. Key Requirements:5+ years of hands-on Oracle APEX development experience. Strong PL/SQL skills – packages, procedures, functions, triggers, and SQL. Experience with Oracle Database and data modeling. Development of APEX pages, forms, reports, interactive grids, and UI components. Experience with REST/SOAP API integrations. Knowledge of application security, authentication, session protection, and data-level security. Experience with Web Logic and deployment across DEV/UAT/PROD. Strong understanding of UI/UX and performance tuning. Oracle APEX certification is preferred. Oracle ADF experience is an added advantage. Education: Bachelor’s degree in Computer Science, IT, Software Engineering, or equivalent.
1. Position Summary We are seeking a customer-focused Senior Network Administrator – Technical Pre-Sales to join our System Integration business. The role blends senior network engineering with pre-sales and solution architecture, acting as the key technical interface between customers, vendors, and internal teams across the full pre-sales lifecycle. Strong hands-on networking expertise combined with confident customer engagement is essential.<br>2. Key Responsibilities Network Engineering & Administration Design, configure, and troubleshoot enterprise LAN/WAN/WLAN/SD-WAN/VPN and security environments. Manage routing (BGP, OSPF, EIGRP), VLANs, STP, LACP, QoS, ACLs, NAT, DHCP/DNS, IPv4/IPv6. Monitor performance, lead root-cause analysis, support migrations/upgrades, and provide L2/L3 support.<br>Technical Pre-Sales & Solution Design Qualify opportunities and gather requirements through customer meetings and workshops. Prepare HLDs, LLDs, architecture diagrams, BOMs, proposals, SOWs, and compliance matrices. Respond to RFPs/RFQs/RFIs, present solutions, run demos and PoCs, and support negotiations.<br>Vendor & Partner Management Engage vendors (Cisco, Fortinet, Palo Alto, Aruba/HPE, Juniper, VMware, Microsoft, AWS, Azure) for validation, sizing, and specifications. Track product roadmaps/certifications and build strong partner relationships.<br>Tender & Proposal Management Lead technical components of tenders and major proposals, including compliance responses and risk flagging. Coordinate internal and vendor input and support bid reviews and approvals.<br>Project & Delivery Handover Hand over requirements, architecture, scope, BOM, and risks to Project Managers. Support implementation teams with technical clarification and design reviews.<br>Group-Level Collaboration Collaborate with Group companies and IT/cybersecurity/cloud teams on cross-business opportunities. Identify cross-sell opportunities across Group entities.<br>3. Required Technical Skills Networking: LAN/WAN, routing & switching (BGP, OSPF, EIGRP), VLANs, STP/RSTP/MSTP, LACP, QoS, IPv4/IPv6, DHCP/DNS, NAT, subnetting. Security: NGFW, IPS/IDS, site-to-site & remote VPN, IPsec/SSL VPN, segmentation, ACLs, NAC. Enterprise Tech: SD-WAN, enterprise Wi-Fi, network monitoring, HA/redundancy, load balancing, data center & cloud networking. Cloud: Azure/AWS networking, hybrid connectivity, network automation, SDN concepts (advantage).<br>4. Technical Pre-Sales Competencies Conduct technical discovery and develop solution architectures. Produce professional HLD/LLD, BOMs, proposals, and tender responses. Present and demo solutions; explain complex technology in business terms. Work across multiple vendors and balance technical, commercial, and customer considerations.<br>5. Education & Certifications Bachelor's degree in Computer Science, IT, Computer Engineering, Telecommunications, or related field. Preferred certifications: Cisco CCNP/CCNA, Fortinet FCP, Palo Alto, Aruba/HPE, Juniper, Microsoft Azure, AWS, or ITIL.<br>6. Experience Requirements6–10+ years in network engineering, administration, infrastructure, or technical pre-sales.2–4 years of customer-facing pre-sales/solution design experience preferred. Background with a System Integrator, MSP, IT services company, or technology vendor is highly desirable.<br>7. Behavioral & Soft Skills Excellent communication, presentation, and negotiation skills. Strong analytical, documentation, and problem-solving ability. Commercially aware, solution-oriented, and able to manage multiple priorities independently. Collaborative across Sales, Projects, Operations, Finance, and Group functions; willing to travel.<br>8. Key Performance Indicators Proposal quality and technical win rate; quality of HLD/LLD/BOM documentation. Successful PoCs and demos; customer satisfaction; accuracy of sizing and scope. Smooth pre-sales-to-delivery handover; vendor/partner engagement. Contribution to new solutions and strategic Group opportunities.<br>9. Ideal Candidate Profile A Senior Network Engineer/Administrator who has evolved into a customer-facing Solutions Engineer or Technical Pre-Sales professional — equally comfortable troubleshooting a complex network, designing a solution, preparing the BOM and proposal, presenting to customers, and handing over to delivery. Ideal for someone progressing toward a Solutions Architect or Head of Solutions career path.
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Job Description<br><p><strong>We are </strong>currently looking<strong> IT Network and System Support for </strong>Qatar operations</p><br><p><strong>TECHNICAL SKILLS & WORK EXPERIENCE: </strong></p><br><p><strong>Knowledge & Experience: </strong></p><br><ul><li>Bachelor Degree in IT or IT related field</li><li>6 minimum years’ experience in developing software applications, preferably, out of which at least 3 years with</li></ul><ul><li>insurance applications. Mainly in DWH systems with SAP Business Objects, Microsoft SQL Server, and SQL</li><li>Server Integration Service (SSIS)</li><li>Proven experience as a System Administrator, Network Administrator or similar role</li><li>Experience with databases, networks (LAN, WAN) and patch management</li><li>Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery</li></ul><p> Hands on experience in networking, routing and switching</p><br><ul><li>Excellent knowledge of best practices around management, control, and monitoring of server infrastructure</li><li> Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is</li><li>desired</li><li>* Ability to set up and configure server hardware</li><li>* Familiarity with backup and recovery software and methodologies</li><li>Ability to create scripts in Python, Perl or other language</li><li>Familiarity with various operating systems and platforms</li><li>Resourcefulness and problem-solving aptitude</li><li>Excellent communication skills Release Management and version control knowledge </li><li>Excellent Business and system analysis skills </li><li>Project management skills</li><li>IT Security excellent awareness </li><li>Experience with or knowledge of programming languages and operating systems; current equipment and</li><li>technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories,</li><li>virtualization, HTTP traffic, content delivery, and caching</li><li>Experience in project management, application design and integration, and cloud computing (specifically Microsoft</li><li>Azure)</li><li>Expertise in creating, analyzing, and repairing large-scale distributed systems</li><li>Creating volumes, assigning to servers and remote replication</li><li>Proven experience in a network administrator role</li></ul><p><strong>Joining time frame:</strong> 2 weeks (maximum 1 month)</p><br><br><br> </div>
???? Welcome to Your Next Adventure!<br><br>The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data.<br><br>???? What You’ll Get Your Hands On<br><br>Technical Support & System Maintenance:<br><br>Provide tier-one technical support to end users via phone, email, or in person. Install, modify, and perform minor repairs on computer hardware and software systems. Monitor hardware, software, and system performance metrics to ensure optimal operation. Update computer software and upgrade hardware and systems as required.<br><br>Network Design & Implementation<br><br>Assist in the design and implementation of networks, ensuring compatibility and performance. Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.<br><br>User Consultation & Training<br><br>Consult with users to determine appropriate hardware and software needs and assist in placing orders. Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.<br><br>System Testing & Compatibility<br><br>Test the compatibility of new programs with existing systems, ensuring seamless integration and performance. Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.<br><br>System & Asset Management<br><br>Maintain IT asset inventories, tracking the lifecycle of all IT equipment. Set up and manage user accounts, mailboxes, and IT peripherals such as printers. Arrange and set up conference calls and meeting rooms as needed.<br><br>Remote Support<br><br>Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.<br><br>Documentation & Process Improvement<br><br>Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes. Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention<br><br>????♂️ The Magic You Bring<br><br>Minimum of 4 years of experience in IT service support or a related role. Strong understanding of computer hardware, software systems, and IT service management. Experience in updating software and upgrading hardware and systems. Proven ability to troubleshoot and resolve complex IT issues. Knowledge of network design and implementation. ITIL, Network+, MCSA, and CCNA certifications are advantageous. Excellent communication skills, with the ability to train and support users at all levels. Ability to work independently and as part of a technical team. Strong organizational skills and attention to detail.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
About the job Join the Team at ABYAT - Your Gateway to Retail Excellence!<br>About us Are you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof. Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings. Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.<br>Position: Technical Support Engineer Location: Qatar Type: Full-time<br>Role Purpose Responsible for providing technical support across ABYAT’s retail and corporate operations by ensuring the availability, reliability, and performance of end-user devices, Microsoft services, retail technology systems, and IT infrastructure. The role serves as the first point of contact for technical incidents and service requests while delivering exceptional customer service and maintaining business continuity.<br>Key Responsibilities:• Provide first-line technical support for hardware, software, operating systems, and peripheral devices across ABYAT locations.• Manage and resolve incidents and service requests through the IT ticketing system while adhering to service level expectations.• Administer Active Directory, including user account creation, access management, group membership updates, and employee onboarding/offboarding activities.• Support Microsoft 365 applications, including Outlook, Teams, and Office applications, while troubleshooting user account and email-related issues.• Diagnose and resolve Windows operating system, desktop, laptop, printer, and workstation issues.• Perform first-level network troubleshooting, including connectivity, DNS, DHCP, TCP/IP, LAN, and wireless network issues.• Support Point of Sale (POS) systems, receipt printers, barcode scanners, and other retail technology devices to ensure uninterrupted showroom operations.• Prioritize and respond quickly to critical business incidents affecting sales operations, store productivity, or management users.• Maintain accurate ticket updates, technical documentation, and standard operating procedures.• Collaborate with internal teams and vendors to resolve technical issues and support infrastructure-related initiatives.<br>Qualifications / Requirements• 2–5 years of experience in Technical Support, IT Support, Service Desk, or Helpdesk environments.• Hands-on experience with Active Directory and Microsoft 365 administration.• Strong troubleshooting skills across Windows operating systems, hardware, software, and end-user technologies.• Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, LAN/WAN, and wireless connectivity.• Experience using IT ticketing systems and managing support requests.• Experience supporting POS systems, printers, scanners, or retail technology is an advantage.• Diploma or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.• ITIL Foundation, Comp TIA A+, Network+, Microsoft, or similar certifications are considered a plus.• Fluent Arabic and English communication skills are required.• Valid Kuwait driving license is preferred.<br>What We're Looking For• Strong communication and customer service skills.• A structured and logical troubleshooting approach.• Ability to work independently and take ownership of technical issues.• Strong prioritization skills and a sense of urgency when handling business-critical incidents.• Calm, patient, and adaptable personality with the ability to support users from diverse backgrounds.<br>Apply now and take the first step towards an exciting career with ABYAT!
Senior System Engineer – ITLocation: Qatar Department: Information Technology Experience: 5+ Years Education: Bachelor’s degree in Computer Science, Information Systems, or related field Role Summary We are looking for a Senior System Engineer to manage, monitor, maintain, and troubleshoot enterprise IT systems and infrastructure. The role requires strong experience in Windows-based environments, system administration, virtualization, performance monitoring, backup, security, and 2nd/3rd-level technical support. Key Responsibilities Manage and monitor enterprise IT systems and infrastructure. Install, configure, test, upgrade, and maintain Windows operating systems, applications, and system management tools. Monitor system and application performance and identify potential bottlenecks. Troubleshoot and resolve complex technical issues and provide 2nd and 3rd-level support. Perform root-cause analysis (RCA) for system failures and service interruptions. Implement preventive and corrective measures to improve system reliability. Maintain security, backup, disaster recovery, and redundancy strategies. Support the design and implementation of IT infrastructure and operational support systems. Develop and maintain custom scripts to automate repetitive tasks and improve system efficiency. Coordinate with vendors, developers, and IT teams for issue resolution. Conduct system testing and quality-control activities to ensure availability and performance. Prepare technical reports, system documentation, RCA reports, and solution documents. Support continuous improvement of infrastructure, monitoring, and operational processes. Mandatory Requirements5+ years of experience in IT System Administration / Infrastructure Management. Strong hands-on experience with Windows Server and Windows environments. Experience installing, configuring, monitoring, and troubleshooting virtualized environments. Strong knowledge of system performance monitoring and troubleshooting. Experience with backup, security, redundancy, and disaster recovery. Strong 2nd/3rd-level support experience. Knowledge of scripting and automation. Experience working with vendors and enterprise IT teams.
<p>Position Overview We are seeking a reliable, organized, and detail-oriented Data Entry Clerk Assistant to join our remote team. This entry-level position supports daily business operations by entering and updating information, maintaining digital records, processing documents, and providing general administrative assistance. The ideal candidate is comfortable using computers, working with spreadsheets and digital documents, following established procedures, and completing routine assignments accurately and on time. Previous professional data entry or office experience is not required. Training and guidance will be provided to qualified candidates. This opportunity is ideal for recent graduates, career changers, individuals returning to the workforce, and candidates looking to develop professional experience in data entry, administration, or business support.</p><p>Key Responsibilities</p><p>Data Entry & Record Maintenance</p><ul><li>Enter and update information in databases, spreadsheets, and internal systems.</li><li>Transfer information from approved source documents into digital records.</li><li>Review entered data for accuracy, completeness, and consistency.</li><li>Update existing records with current information.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Correct routine errors when authorized.</li><li>Maintain accurate and organized electronic records.</li><li>Perform basic quality-control checks on completed work.</li><li>Follow established data-entry and recordkeeping procedures.</li></ul><p>Administrative Support</p><ul><li>Provide routine administrative assistance to managers and team members.</li><li>Prepare, format, organize, and update basic business documents.</li><li>Maintain spreadsheets, trackers, contact lists, and administrative logs.</li><li>Process routine forms and internal requests.</li><li>Organize shared folders and electronic files.</li><li>Route documents and information to appropriate team members.</li><li>Monitor shared inboxes or communication channels when assigned.</li><li>Assist with additional clerical and administrative projects as needed.</li></ul><p>Document Processing</p><ul><li>Upload, label, categorize, and archive digital documents.</li><li>Review documents for completeness and basic accuracy.</li><li>Maintain organized electronic filing systems.</li><li>Follow established file-naming and storage procedures.</li><li>Maintain document indexes and tracking logs.</li><li>Retrieve authorized records when requested.</li><li>Organize templates, forms, reports, and reference materials.</li><li>Handle confidential documents responsibly.</li></ul><p>Data Quality & Reporting</p><ul><li>Review records for obvious errors or missing information.</li><li>Compare information across approved sources when required.</li><li>Perform routine data-quality checks.</li><li>Update tracking reports using established templates.</li><li>Compile information for basic reports and summaries.</li><li>Flag discrepancies requiring additional review.</li><li>Help maintain accurate and current business information.</li></ul><p>Operations Support</p><ul><li>Assist with routine daily operational activities.</li><li>Track assignments, deadlines, and outstanding action items.</li><li>Update project and operational trackers.</li><li>Follow up on routine tasks when requested.</li><li>Help maintain organized workflows.</li><li>Coordinate routine information between team members.</li><li>Escalate unresolved data or administrative issues appropriately.</li></ul><p>Communication & Team Support</p><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Respond to routine internal administrative requests.</li><li>Provide timely updates regarding assigned work.</li><li>Ask questions when instructions or information are unclear.</li><li>Coordinate with colleagues to resolve routine documentation or data issues.</li><li>Maintain professional and dependable communication while working remotely.</li></ul><p><br></p><p>Ideal Candidate</p><p>You may be a strong fit if you:</p><ul><li>Have strong attention to detail and accuracy.</li><li>Enjoy working with computers, spreadsheets, and digital records.</li><li>Are organized, dependable, and responsible.</li><li>Can perform structured and repetitive tasks accurately.</li><li>Follow instructions and established procedures carefully.</li><li>Can manage multiple assignments and meet deadlines.</li><li>Work effectively and independently in a remote environment.</li><li>Communicate professionally and ask questions when needed.</li><li>Are comfortable learning new software and processes.</li><li>Can handle confidential information responsibly.</li><li>Are interested in developing a career in data entry, administration, or business operations.</li></ul><p>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position are encouraged to apply.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to perform repetitive tasks while maintaining accuracy.</li><li>Ability to manage multiple routine assignments.</li><li>Effective written and verbal communication skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and procedures.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><p>Previous professional experience is not required.</p><p>Familiarity with any of the following may be helpful:</p><ul><li>Microsoft Excel, Word, and Outlook.</li><li>Google Sheets, Docs, Drive, and Calendar.</li><li>Data-entry or database systems.</li><li>CRM or business-management platforms.</li><li>Digital filing and document-management systems.</li><li>Administrative or clerical support.</li><li>Customer service or office support.</li><li>Basic spreadsheet and report preparation.</li><li>Remote communication and collaboration tools.</li></ul><p>Internships, volunteer work, academic projects, freelance assignments, customer service experience, and previous clerical responsibilities may also be considered relevant.</p><p>Skills & Competencies</p><ul><li>Accuracy: Enter and maintain information correctly while following established procedures.</li><li>Attention to Detail: Identify errors, inconsistencies, duplicate records, and missing information.</li><li>Organization: Keep records, documents, files, and assignments organized across digital systems.</li><li>Time Management: Prioritize responsibilities and complete assignments within expected timelines.</li><li>Communication: Communicate clearly and professionally with supervisors and colleagues.</li><li>Dependability: Maintain consistent productivity and follow through on assigned responsibilities.</li><li>Adaptability: Learn new software, systems, and administrative procedures as needed.</li><li>Confidentiality: Protect sensitive company, customer, vendor, and employee information.</li></ul>