وظائف SQL في قطر

<p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multiple-time Great Place to Work award winner.</p><p>The Director, Special Projects &amp; Performance - Qatar is a senior leadership role embedded within the Qatar market, reporting directly to the Managing Director of Qatar. Acting as the right hand of the MD, this role is responsible for driving business performance, owning the market P&amp;L, managing a team, and leading strategic and special projects that are critical to Qatar's growth and profitability. This role is fully dedicated to the Qatar market, providing depth of focus, local ownership and hands-on execution across all aspects of the business.</p><p><strong>P&amp;L Ownership &amp; Management:</strong></p><ul><li>Own the Qatar P&amp;L end to end - from budgeting and forecasting to monthly variance analysis and corrective actions</li><li>Partner with regional team to develop the yearly budget and Best Estimate (BE) cycles</li><li>Proactively identify risks and opportunities to exceed financial targets, ensuring the market is on track</li><li>Serve as the primary point of accountability for Qatar's financial performance alongside the MD</li></ul><p><strong>Right Hand of the MD:</strong></p><ul><li>Act as a strategic partner to the MD on all key decisions -from commercial strategy to operational priorities</li><li>Represent the MD in internal forums, cross-functional meetings, and regional discussions when needed</li><li>Prepare the MD for key leadership moments - board reviews, regional check-ins, and stakeholder presentations, with data-driven insights and clear recommendations</li><li>Drive alignment across functional heads within Qatar, ensuring priorities are coordinated and execution is on track</li></ul><p><strong>Business Performance &amp; Analytical Deep Dives:</strong></p><ul><li>Dive into Qatar's performance metrics across all verticals (Food, Local Shops, tmarts), identifying key trends, anomalies, and areas for improvement</li><li>Create comprehensive and insightful reports for the MD and senior management, highlighting key drivers of change and actionable insights</li><li>Perform detailed analyses of Qatar's competitive landscape, customer behavior, and operational efficiency, identifying turnaround opportunities, growth levers, and profitability improvements</li><li>Develop and recommend strategies based on analysis to improve overall market performance and achieve business objectives.</li></ul><p><strong>Special projects:</strong></p><ul><li>Lead and execute all strategic and special projects within Qatar, from scoping to delivery</li><li>Launch new products and initiatives: Develop business use cases with innovative ideas and bring them to life, ensuring they align with strategic goals and add value to the Qatar market</li><li>Drive market turnaround initiatives by identifying key gaps and working alongside local teams on execution.</li><li>Driving AI efforts: Leading AI and automation efforts within Qatar to identify new use cases to enhance productivity and operational efficiency</li><li>Work with regional talabat team to test, scale and launch new AI tools in Qatar to enhance productivity across functions</li></ul><p><strong>Team Management:</strong></p><ul><li>Build, lead, and develop a high-performing team within Qatar</li><li>Set clear goals, provide regular feedback, and create development plans for team members</li><li>Foster a culture of ownership, curiosity, and high performance within the team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Thought Leadership ability to drive innovation and impact</li><li>Analytical Mindset strong problem-solving skills with a focus on data-driven decisions</li><li>Curiosity, eagerness to learn, explore, and drive creative solutions.</li><li>Stakeholder Management skilled in engaging and managing diverse stakeholder interests</li><li>Cross-Functional Collaboration effective in working with teams across different functions to achieve common goals</li><li>Experience with financial modelling and PnL analysis strongly preferred</li><li>Experience using SQL, BigQuery, Looker, Tableau strongly preferred</li><li>AI fluency</li></ul>

???? Welcome to Your Next Adventure!<br><br>Snoonu’s Customer Experience Strategy & Operations team is on a mission to create seamless, personalized, and high-impact experiences for customers, riders, and merchants. We use data to design better journeys, identify friction points, and scale operational excellence. We work closely with Product, Support, Engineering, and Growth teams to ensure every customer interaction builds trust and loyalty.<br><br>We’re seeking a Customer Experience Analyst who will lead investigations into customer pain points, retention barriers, and behavior patterns. This role is essential to uncovering what drives customer churn, identifying root causes of negative experiences, and delivering data-backed insights that help Snoonu grow and retain its user base.<br><br>You’ll partner across teams to inform strategic decisions, power automated solutions, and create dashboards and reports that tell a compelling story behind the data. If you have a passion for customer behavior, analytical storytelling, and translating insights into impact — we’d love to hear from you.<br><br>???? What You’ll Get Your Hands On<br><br>Root Cause & Issue Analytics<br><br>Investigate spikes in support tickets, dissatisfaction scores (CSAT/NPS), and negative outcomes across journeys. Conduct deep-dive root cause analysis on operational or experience-related issues using structured and unstructured data. Develop frameworks to categorize and quantify the impact of systemic CX issues.<br><br>Retention & Churn Analysis<br><br>Analyze customer lifecycle data to understand key drop-off points and churn predictors. Build dashboards and recurring reports tracking retention, reactivation, and re-order behavior. Identify cohorts at risk and provide insights for lifecycle interventions.<br><br>Behavioral Segmentation & Journey Mapping<br><br>Partner with Data and Product teams to map behavioral patterns across acquisition, onboarding, and engagement. Design and run analyses to evaluate the impact of experiments and personalization efforts. Translate findings into opportunities to improve support workflows, user flows, and proactive CX strategies.<br><br>Insight Delivery & Stakeholder Influence<br><br>Deliver insight-packed presentations and reporting to stakeholders across CX, Growth, Product, and Strategy teams. Collaborate with CRM and VoC owners to inform messaging, targeting, and support enhancements. Support the continuous improvement of CX KPIs and feedback loops.<br><br>????‍♂️ The Magic You Bring<br><br>3–5 years of experience in analytics, customer insights, or business intelligence roles in tech, consumer, or service industries. Strong knowledge of customer lifecycle and retention metrics (e.g., LTV, churn rate, cohort analysis, stickiness). Experience conducting root cause analysis using both structured data (e.g., tickets, KPIs) and unstructured data (e.g., chat logs, tags). Advanced proficiency in SQL and at least one BI tool (e.g., Looker, Tableau, Power BI). Ability to manipulate and analyze large datasets to find actionable insights. Strong problem-solving skills and a hypothesis-driven approach to analysis. Excellent written and verbal communication skills, with experience presenting to cross-functional stakeholders. A growth mindset and curiosity about customer behavior.<br><br>✨ Bonus Points If You Have<br><br>Experience working with CX tools (e.g., Zendesk, Intercom) and tagging frameworks. Background in experimentation (A/B testing, test vs. control). Familiarity with customer segmentation, recommender systems, or churn modeling. Not required, but needed for plus<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>Fintech is one of the fastest growing areas in Agoda and we are rapidly expanding our tech team. We work closely with the finance business team and our Fintech product owners to reduce risk, drive efficiencies and move on new market opportunities in this exciting field. We have a wide range of projects from traditional finance to cutting-edge customer fintech. For example, reconciliation using Big Data technologies, growing and optimizing customer payments options, tax calculations in milli-second response times and a mesh of supplier payment options like virtual credit cards. It’s a hot field and the perfect mix of data engineering and backend engineering.<br><br>The Opportunity<br><br>In this role, you will not only develop robust backend systems but also architect and maintain scalable data pipelines and storage solutions that support complex data collection, processing, and analysis. Your dual expertise in backend and data engineering will play a crucial role in optimizing our financial technology solutions and driving informed business decisions through reliable data insights.<br><br>In This Role, You’ll Get to<br><br>Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring Design, develop and maintain platforms and data pipelines across fintech Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands of the financial landscape Write great code and help others write great code – mentor people in your team and wider Collaborate with other teams and departments Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. Leadership at Agoda isn’t just managing tasks but inspiring innovation and driving vision into reality Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals Shape our future team: Play a pivotal role in recruiting and onboarding exceptional talent<br><br>What You’ll Need To Succeed<br><br>8+ years of experience with strong proficiency in Java, Kotlin, Scala with a proven track record of developing high-performance applications in production settings. Insightful experience with big data technologies like Hadoop, real-time processing frameworks (e.g., Apache Spark), and advanced knowledge of SQL and data architecture Thinks in systems: their edge cases, failure modes, and life cycles Uses a metrics driven approach and can make informed decisions using data You are passionate about the craft of software development and constantly work to improve your knowledge and skills Experience with Scrum/Agile development methodologies Excellent verbal and written English communication skills Experience with operational excellence and a deep understanding of metrics, alarms and dashboards<br><br>It’s Great If You Have<br><br>Experience working in a modern Fin Tech or Payments organization Domain knowledge in any of these areas: financial reconciliation, financial reporting, tax, payout methods like virtual credit cards or customer payments Hands-on experience working with technologies like Spark for data processing, ETLs for data pipelines and queueing systems (Kafka, Rabbit MQ) Core engineering infrastructure tools like Git Lab for source control and Continuous Integration, Kubernetes Experience developing, maintaining and debugging large-scale distributed systems Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved <br><br>This position is based in Bangkok, Thailand (Relocation Provided)<br><br>#AlRayyan #Amsterdam #Austin #Bali #Bandung #Bangalore #Bangkok #Barcelona #Berlin #Bucharest #Cape Town #Chicago #Cologne #Dallas #Detroit #Dubai #Dublin #Hong Kong #Jakarta #Johannesburg #Kyiv #London #Manchester #Manila #Munich #Gurugam #Noida #New York #Oslo #Paris #Riga #Saint Petersburg #San Francisco #San Jose #Seattle #Seoul #Singapore #Stockholm #Sydney #Taipei #Tainan #Tel Aviv #Toronto #Vancouver #Vilnius #Warsaw<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Job Description<br><br>Responsible for defining, reviewing, and governing the architecture of hybrid and cloud-based solutions across Microsoft Azure and Google Cloud Platform (GCP).<br><br>To lead the architectural design process, oversee deployments, and ensure all solutions meet standards for security, performance, and compliance. The role involves guiding technical teams, evaluating technology options, enforcing governance, and coordinating with stakeholders, vendors, and project teams throughout the solution lifecycle.<br><br>Responsibilities<br><br>Architecture Governance & Design Review<br><br> Define architecture principles, patterns, and reference models for cloud and on-prem environments. Review and validate solution designs prepared by project or vendor teams to ensure alignment with enterprise architecture standards. Provide technical oversight during implementation and deployment phases. Evaluate scalability, performance, and security of proposed designs before approval. Ensure all architecture decisions are documented and traceable to business objectives. <br><br>Cloud & Hybrid Solutions<br><br> Review the design of hybrid and multi-cloud solutions across Azure and GCP. Ensuring integration of Saa S and Paa S services follows best practices and organizational policies. Oversee infrastructure deployments and configuration activities, ensuring adherence to approved design and governance. Define standards for cost optimization, monitoring, and operational resilience. <br><br>Migration & Repatriation<br><br> Lead and review migration and repatriation strategies, such as moving workloads from Azure West Europe to Azure Qatar Central. Validate migration plans, timelines, and rollback procedures for compliance and minimal downtime. Oversee execution by vendors and internal teams, ensuring outcomes meet quality and performance expectations. <br><br>Identity & Access Management (IAM)<br><br> Review and approve IAM architecture covering Azure AD, Entra ID, and hybrid Active Directory. Govern design and configuration of identity synchronization, SSO, and access management. Ensure enforcement of least privilege, Conditional Access, and role-based policies. Oversee periodic IAM reviews and compliance reporting. <br><br>Office 365 & Collaboration<br><br> Oversee design and configuration standards for Exchange Online, Share Point, and Teams. Review governance and security models for Office 365 workloads to ensure compliance with policies <br><br>Cloud Security & Resilience<br><br> Validate design and configuration of virtual networks, firewalls, and connectivity (e.g., Express Route). Oversee implementation of backup, disaster recovery, and resilience strategies. Ensure all architectures comply with information security and regulatory frameworks. <br><br>Infrastructure & Database Oversight<br><br> Review infrastructure and database design across Azure services (VMs, App Services, SQL, Cosmos DB). Ensure capacity, redundancy, and security standards are met before deployment. Provide architectural direction for optimization, monitoring, and incident response processes. <br><br>Dev Ops & Automation Governance<br><br> Define and enforce governance standards for CI/CD pipelines across managed services and project deployments. Review Infrastructure as Code (IaC) templates and automation frameworks (Terraform, Bicep, ARM) for compliance and quality. Oversee the integration of monitoring, alerting, and change tracking into Dev Ops pipelines. <br><br>Project Coordination & Vendor Management<br><br> Act as the architectural authority for IT and cloud projects, ensuring alignment with enterprise standards. Review project readiness, design deliverables, and implementation plans. Work with vendors and service providers to validate solutions, delivery approaches, and compliance with contractual obligations. Contribute to activities including RFP drafting, proposal evaluation, and vendor assessment. <br><br>Governance, Compliance & Documentation<br><br> Maintain architectural governance frameworks and ensure solutions adhere to internal and regulatory compliance standards. Review and approve technical documentation, architecture blueprints, and runbooks. Support DR and BCP planning by reviewing and validating architecture and operational runbooks. <br><br>Stakeholder Engagement<br><br> Collaborate with internal teams, management, and vendors to align architecture decisions with business priorities. Communicate risks, design impacts, and key technical decisions clearly to both technical and non-technical audiences. Provide guidance and mentorship to technical teams involved in project delivery. <br><br>Technology Evaluation & Innovation<br><br> Evaluate new technologies through RFPs, proofs of concept (POCs), and pilot initiatives. Recommend innovative approaches to improve architecture efficiency, cost management, and security posture. Continuously refine standards based on lessons learned and industry best practices. <br><br>Qualifications<br><br> Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Certifications (preferred): Microsoft Certified: AZ-104, AZ-305, AZ-700, AZ-500, SC-100 Google Cloud: Professional Cloud Architect Dev Ops Engineer Expert or Terraform Associate Experience: 12–15 years in IT infrastructure and cloud architecture across Azure, GCP, and on-prem environments. Proven record of overseeing cloud migration, hybrid integration, and repatriation projects. Strong background in governance, compliance, and architecture review. Hands-on familiarity with IAM, Entra ID, Office 365, and hybrid identity design. In-depth understanding of network, storage, compute, and database architecture principles. Knowledge of Dev Ops, Infrastructure as Code (Terraform, ARM, Bicep), and automation practices. Strong vendor and stakeholder management experience. Excellent communication, documentation, and presentation skills. Arabic proficiency is an advantage but not mandatory. <br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

???? Welcome to Your Next Adventure!<br><br>We're hiring a Growth Operations Manager to own and optimize our platform budget utilised for order and partner liquidity—a critical lever for driving order growth, locking in commercial partnerships, and maximizing platform efficiency. You'll directly manage a multi-million QAR budget monthly across the entire Account Management team, building transparent processes to allocate spend strategically while balancing liquidity needs, merchant partnerships, and advertising revenue. This is a high-impact IC role reporting directly to the GM of Food. You'll own the budget end-to-end, with final approval authority on funding requests. The challenge: turn chaotic, ad-hoc spend into a disciplined, ROI-driven system that scales.<br><br>???? What You’ll Get Your Hands On<br><br>Own monthly co-funding budget allocation with full approval authority Reject or approve co-funding requests from Account Managers based on strategic priorities and ROI thresholds Design and enforce transparent, non-biased allocation frameworks that balance liquidity, commercial value, and fairness Track spend vs. budget weekly; flag variances and optimize in real-time Target: Improve current efficiency of spend by 15-20% within 3 months. Build a co-funding request/approval process from scratch within 30-60 days Set clear thresholds (e.g., max funding %, merchant quality tiers, spend caps per Account Manager) Create decision frameworks: when to fully fund vs. co-fund, how to prioritize high-value merchants Daily and real-time monitoring to ensure accountability over spend. Establish reporting cadence: weekly dashboards for GM, analysis of ROI and merchant funding uplift Document processes so the system runs without constant GM involvement Partner with Account Managers to educate them on co-funding strategy and constraints Push back on inefficient requests; build credibility through data-driven recommendations Align with Sales and Operations on strategic co-funding priorities (new launches, churn recovery, high-value zones) Brief GM weekly on budget status, trade-offs, and optimization opportunities<br><br>????‍♂️ The Magic You Bring<br><br>4-5 years in operations, growth, strategy, or commercial roles (startup/scale-up preferred) Build business cases, analyze trade-offs, optimize spend in Google Sheets You've built frameworks from scratch and made them stick in chaotic environments You can push back on senior AMs, negotiate fairly, and influence without authority You ship fast, iterate, and don't wait for perfect data You understand levers like discounts, advertising, commissions, and how they drive behavior<br><br>✨ Bonus Points If You Have<br><br>Hands-on experience with SQL or BI tools Experience managing budgets in food delivery, e-commerce, or marketplace businesses Exposure to merchant partnerships or platform liquidity challenges<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Act as a strategic advisor, combining technical expertise with domain knowledge to solve complex business challenges and unlock growth opportunities. Unblock team members and drive solutions under tight timelines, ensuring delivery without compromising on quality or technical standards. Build, mentor, and lead a high-performing DS&AI team, fostering technical excellence, business impact, continuous learning, and professional growth. Drive innovation by researching, evaluating, and integrating cutting-edge techniques (e.g. advanced forecasting, personalization, generative AI) into production solutions. Shape and influence the organizational data strategy, defining standards and practices to maximize long-term business impact. Lead and oversee the full lifecycle of high-impact DS&AI projects, from scoping and design to production deployment, ensuring measurable outcomes for the business. Define and communicate the technical vision for the DS&AI team, ensuring alignment of solutions with company strategy and stakeholder priorities. Safeguard project quality by setting technical best practices, reviewing designs, and providing strategic technical guidance across initiatives. Guide experimentation and model validation through advanced methodologies (A/B testing, switchbacks, Bayesian approaches), ensuring results translate into business KPIs. Oversee deployment, monitoring, and scaling of ML and Gen AI systems, ensuring performance, governance, and sustainability at scale.<br><br>????‍♂️ The Magic You Bring<br><br>MSc in Data Science, Big Data, AI, Statistics, or a related field.5+ years of experience in data science, machine learning, or statistical modeling, with at least 1 year in a leadership role. Advanced expertise in statistical modeling, experimental design, and specialized ML/DL domains (e.g. recommendation systems, time series, NLP, AI agents). Proven track record of leading end-to-end, high-impact projects from problem framing to deployment, with ownership of business metrics and measurable value delivery. Strong leadership and stakeholder management skills, with the ability to define technical direction and align it with strategic business priorities. Demonstrated ability to grow and mentor teams, set high technical standards, and ensure long-term quality and sustainability of DS & AI products. Proven success in leading teams through the design, deployment, and scaling of ML/DL models in production, with strategy-setting for real-time, low-latency, and streaming environments. Experience defining strategy and leading cross-functional teams to build, deploy, and scale LLM-based applications. Deep expertise in SQL, with the ability to architect, debug, and optimize highly complex queries and pipelines for large-scale data environments.<br><br>✨ Bonus Points If You Have<br><br>Proven expertise in marketplaces, delivery, or logistics tech, with the ability to compound DS methods with deep domain knowledge.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Act as a strategic advisor, combining technical expertise with domain knowledge to solve complex business challenges and unlock growth opportunities. Unblock team members and drive solutions under tight timelines, ensuring delivery without compromising on quality or technical standards. Build, mentor, and lead a high-performing DS&AI team, fostering technical excellence, business impact, continuous learning, and professional growth. Drive innovation by researching, evaluating, and integrating cutting-edge techniques (e.g. advanced forecasting, personalization, generative AI) into production solutions. Shape and influence the organizational data strategy, defining standards and practices to maximize long-term business impact. Lead and oversee the full lifecycle of high-impact DS&AI projects, from scoping and design to production deployment, ensuring measurable outcomes for the business. Define and communicate the technical vision for the DS&AI team, ensuring alignment of solutions with company strategy and stakeholder priorities. Safeguard project quality by setting technical best practices, reviewing designs, and providing strategic technical guidance across initiatives. Guide experimentation and model validation through advanced methodologies (A/B testing, switchbacks, Bayesian approaches), ensuring results translate into business KPIs. Oversee deployment, monitoring, and scaling of ML and Gen AI systems, ensuring performance, governance, and sustainability at scale.<br><br>????‍♂️ The Magic You Bring<br><br>MSc in Data Science, Big Data, AI, Statistics, or a related field.5+ years of experience in data science, machine learning, or statistical modeling, with at least 1 year in a leadership role. Advanced expertise in statistical modeling, experimental design, and specialized ML/DL domains (e.g. recommendation systems, time series, NLP, AI agents). Proven track record of leading end-to-end, high-impact projects from problem framing to deployment, with ownership of business metrics and measurable value delivery. Strong leadership and stakeholder management skills, with the ability to define technical direction and align it with strategic business priorities. Demonstrated ability to grow and mentor teams, set high technical standards, and ensure long-term quality and sustainability of DS & AI products. Proven success in leading teams through the design, deployment, and scaling of ML/DL models in production, with strategy-setting for real-time, low-latency, and streaming environments. Experience defining strategy and leading cross-functional teams to build, deploy, and scale LLM-based applications. Deep expertise in SQL, with the ability to architect, debug, and optimize highly complex queries and pipelines for large-scale data environments.<br><br>✨ Bonus Points If You Have<br><br>Proven expertise in marketplaces, delivery, or logistics tech, with the ability to compound DS methods with deep domain knowledge.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>In this position, you will work and collaborate with operations managers, fleet and dispatch teams, data scientists, backend engineers, and business stakeholders in a cross-functional setting. Your core function as an Operations & Logistics Data Analyst is to turn delivery and logistics data into actionable insight that improves how orders move from merchant to customer. You will own the metrics that define operational health, such as delivery time, on-time rate, courier utilization, dispatch efficiency, and cost per delivery, and you will use them to diagnose bottlenecks, forecast demand, balance courier supply against order volume, and recommend changes that make the last mile faster, cheaper, and more reliable.<br><br>???? What You’ll Get Your Hands On<br><br>Collaborate with operations, fleet, dispatch, product, and engineering teams to implement data-driven solutions that improve delivery speed, reliability, and cost. Define, monitor, and report on the core operational KPIs, including delivery time, on-time rate, courier utilization, idle time, dispatch and assignment efficiency, and cost per delivery. Analyze and interpret complex operational data sets using statistical techniques and provide stakeholders with clear, actionable insight. Investigate operational bottlenecks across the order lifecycle (acceptance, preparation, pickup, transit, drop-off) and recommend targeted improvements. Build demand forecasts and support capacity planning so courier supply is matched to order volume across zones and time windows, including peak periods. Analyze geographic and zone-level performance to inform coverage, courier allocation, and last-mile strategy. Design and maintain dashboards and visualizations that give operations teams real-time and historical visibility into performance. Stay up to date with industry trends in logistics analytics, dispatch optimization, and last-mile delivery to keep our capabilities competitive. Identify areas of opportunity, guide teams in designing complex operational features, and mentor junior analysts in a collaborative environment.<br><br>????‍♂️ The Magic You Bring<br><br>A bachelor's or master's degree in a related field, such as data science, statistics, mathematics, industrial engineering, operations research, supply chain, or computer science. At least 5 years of experience in operations, logistics, or supply chain analytics, preferably in a fast-paced delivery, e-commerce, or marketplace environment. Strong proficiency in SQL, Python, and/or R, as well as experience with data visualization tools such as Tableau or Power BI. Experience working with geospatial and time-series data (e.g., zones, routes, ETAs, demand by hour and location) and comfort with mapping or spatial analysis. Excellent analytical and problem-solving skills, with the ability to extract insight from large, messy operational data sets. Effective communication skills, with the ability to translate operational data into clear recommendations for non-technical stakeholders such as fleet, dispatch, and city operations teams. Strong attention to detail and accuracy, with the ability to identify and correct errors in data. Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, real-time operational environment. Strong collaboration skills, with the ability to work effectively within a diverse, cross-functional team.<br><br>✨ Bonus Points If You Have<br><br>Proven experience in food, grocery, or parcel delivery services. Familiarity with dispatch, routing, and batching logic, and with the levers that drive last-mile efficiency. Demonstrated causal analytics skills or a full understanding of causality (e.g., measuring the true impact of an operational change rather than correlation). Experience modeling delivery unit economics at the transaction level (cost per order, courier payout, subsidy, delivery margin) and aggregating it reliably across time, cohorts, zones, and other dimensions. Familiarity with demand forecasting, capacity planning, and supply-demand balancing for a courier fleet. Exposure to optimization or operations research concepts (assignment, routing, queuing) and to data processing pipelines and data engineering basics. Familiarity with machine learning techniques and experience contributing to predictive models such as ETA prediction or demand forecasting.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JOB PURPOSE</b></p><p><br></p><p>To provide day-to-day functional and technical support for the Autoline Dealer Management System (DMS) across Almana Group's automotive companies, ensuring users receive timely assistance and the system effectively supports dealership operations.</p><p>&nbsp;</p><p>The role supports Autoline administration, troubleshooting, user access, testing, reporting, and documentation while working closely with the Senior Autoline Specialist, IT teams, and automotive business users.</p><p><br></p><p><b>KEY RESULTS AREAS / DELIVERABLES AND KEY ACTIVITIES</b></p><p><br></p><p><b>AUTOLINE DMS SUPPORT &amp; ADMINISTRATION</b></p><p><b><i>Provide day-to-day support and routine administration of the Autoline DMS across the Group's automotive businesses.</i></b></p><ul><li>Respond to Autoline incidents, service requests, and user inquiries.</li><li>Perform routine system administration and configuration activities as assigned.</li><li>Assist with user account creation, access rights, roles, and permissions.</li><li>Troubleshoot common functional and technical issues affecting users.</li><li>Monitor assigned incidents and service requests through to resolution.</li><li>Escalate complex or recurring issues to the Senior Autoline Specialist or appropriate IT team.</li></ul><p>&nbsp;</p><p><b>AUTOMOTIVE BUSINESS PROCESS SUPPORT</b></p><p><b><i>Support users in the effective use of Autoline across key automotive business processes.</i></b></p><ul><li>Provide system support for Vehicle Sales, Aftersales, Workshop, Parts, Warranty, and Finance functions.</li><li>Assist users with Autoline transactions, processes, and system functionality.</li><li>Understand user issues and gather relevant information for troubleshooting.</li><li>Support the implementation of approved business process changes within Autoline.</li><li>Identify recurring user issues and communicate them to the Senior Autoline Specialist.</li><li>Ensure support activities follow approved business procedures and system processes.</li></ul><p> </p><p><b>SYSTEM CHANGES, TESTING &amp; ENHANCEMENTS</b></p><p><b><i>Support Autoline system changes, enhancements, upgrades, and testing activities. </i></b></p><ul><li>Assist in gathering and documenting requirements for system changes and enhancements.</li><li>Support configuration activities under the guidance of the Senior Autoline Specialist.</li><li>Participate in system testing and User Acceptance Testing (UAT).</li><li>Record test results, issues, and user feedback during UAT.</li><li>Assist with system upgrades, patches, releases, and new functionality.</li><li>Provide user support following system changes and production deployments.</li></ul><p> </p><p><b>DATA, INTEGRATION &amp; REPORTING SUPPORT</b></p><p><b><i>Assist in maintaining Autoline data accuracy and supporting integration and reporting requirements. </i></b></p><ul><li>Assist in monitoring data accuracy and identifying system data inconsistencies.</li><li>Support investigation of data-flow issues between Autoline and integrated systems.</li><li>Assist with routine data extraction and operational reporting requirements.</li><li>Support users with standard Autoline reports and information requests.</li><li>Assist with data correction, reconciliation, and validation activities.</li><li>Escalate significant data, reporting, or integration issues to the Senior Autoline Specialist.</li></ul><p><br></p><p><b>USER SUPPORT, TRAINING &amp; DOCUMENTATION<i>&nbsp;</i></b></p><p><b><i>Support Autoline users through timely assistance, basic training, and accurate system documentation. </i></b></p><ul><li>Provide guidance to users on standard Autoline functions and processes.</li><li>Coordinate with the IT Service Desk on Autoline-related incidents and requests.</li><li>Assist in conducting user training and system demonstrations.</li><li>Prepare and update user guides, FAQs, process instructions, and support documentation.</li><li>Support new users during system onboarding and access setup.</li><li>Record common issues and resolutions to support knowledge sharing.</li><li>Assist in communicating system updates and changes to users. </li></ul><p><b><i>&nbsp;</i></b></p><p><b>SECURITY, CONTROLS &amp; SYSTEM RECORDS</b></p><p><b><i>Support the proper administration of Autoline access, documentation, and system controls. </i></b></p><ul><li>Process approved user access and permission requests.</li><li>Assist with periodic reviews of user accounts, access rights, and permissions.</li><li>Follow Group IT security and change-management procedures.</li><li>Maintain records of incidents, service requests, system changes, and configurations.</li><li>Ensure system documentation and support records are kept accurate and up to date.</li><li>Support internal and external audit requirements relating to Autoline.</li><li>Report security concerns, access issues, and control exceptions to the Senior Autoline Specialist or Group IT Director.</li></ul><p> </p><p><br></p><p> </p><p> </p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>EDUCATION</b></p><p>• Bachelor's Degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.</p><p>• Relevant training or certification in IT applications, databases, IT service management, or automotive systems is an advantage.</p><p><br></p><p><b>EXPERIENCE</b></p><p>• Minimum 2–3 years of experience in application support, DMS support, IT support, or a related role.</p><p>• Hands-on experience with Autoline DMS is highly preferred.</p><p>• Experience supporting users in an automotive dealership environment is preferred.</p><p>• Exposure to automotive processes such as Sales, Aftersales, Workshop, Parts, Warranty, or Finance is an advantage.</p><p>• Experience in application troubleshooting, user administration, and system support is preferred.</p><p>• Basic exposure to databases, reporting, system testing, or integrations is an advantage.</p><p><br></p><p><b>COMPETENCIES</b></p><p><br></p><p>Technical Competencies</p><p>• Working knowledge of Autoline DMS or similar automotive Dealer Management Systems.</p><p>• Understanding of automotive dealership business processes.</p><p>• Application support and troubleshooting.</p><p>• User account and access administration.</p><p>• Basic understanding of databases and SQL.</p><p>• Basic knowledge of system interfaces and integrations.</p><p>• Data validation and reporting support.</p><p>• Understanding of IT service management principles.</p><p>• Basic understanding of information security and access controls.</p><p><br></p><p>Behavioral Competencies</p><p>• Good analytical and problem-solving skills.</p><p>• Strong customer-service and user-support orientation.</p><p>• Good communication and interpersonal skills.</p><p>• Ability to work effectively with technical and non-technical users.</p><p>• Attention to detail and accuracy.</p><p>• Good organizational and time-management skills.</p><p>• Ability to follow established procedures and instructions.</p><p>• Willingness to learn and develop technical knowledge.</p><p>• Ability to manage multiple support requests and priorities.</p><p>• Team-oriented and collaborative approach</p><p><br></p></div>

Job description:<br><br> Job Purpose Purpose of the Role: Technical role responsible for developing Data Governance controls using NOC Data Governance solutions on data repositories and Data Platform ensuring data management, quality and responsibilities are in place to improve the overall data governance maturity. Digital use cases and application solutions data governance deliverables to ensure data used and presented are accurate and trusted. Interface with all NOC business entities especially the users of production operations data to ensure data governance practices and workflows are designed and implemented on data repositories (i.e., data quality rules) to improved business decisions and increase operational efficiency. JOB DIMENSIONS Structured and unstructured data for more than 100 Data Domains, 650 Data Families and 100 Data Sources/Solutions Manage 4 solutions and work with 2 service contracts. Interface with the digital team to implement data governance on the digital use cases to ensure data used and presented is fit for decision making. Interface with the identified data roles within 16 departments, which are Data Owners (Leadership), Data Stewards (Data SMEs) and Data Custodians (Solution SMEs) to capture the data requirements and improvements on the tools. Interface with information security to ensure security controls are applied on the data used (i.e. information classification) Support maturing data knowledge and practices (i.e. end user training) Key Accountabilities Key Accountabilities Data Governance solutions management and maintenance (i.e., data quality, data cataloging, metadata management) Implement data governance practices on AI, digital use cases, data platforms and NOC solutions. Evaluate and apply data governance practices on identified key data elements and any data hosted outside of NOC premise (i.e., cloud). Review vendors’ deliverables and communicate corrective actions. Enable NOC data literacy and organization upskilling Key Accountabilities ACTIVITIES Define and implement data governance processes, practices and rules as requested by data owners and steward on data governance tools (i.e. Informatica). Work closely with the internal teams team to implement data governance on the data that will be used in AI, advanced analytics and digital use cases and map it to the enterprise data governance practices. Develop and maintain AI governance, observability, and quality assurance capabilities, including agent access controls, audit trails, compliance-driven configurations, and automated monitoring for data quality, model performance, bias, and drift, while supporting incident investigation and remediation of AI-related risks. Apply data governance requirements on Key Data Elements identified by the business. Capture and implement data governance requirements on data before migrating to cloud. Perform resource creation and extraction of core databases metadata and profiling metadata, business term association, attribute management, data domains, rules, profiling information and troubleshooting, and performance tuning in EDC. Analysis business data and propose data quality rules to the business then implement the selected/validated rules and produce data quality scorecards that are regularly updated. Work with stakeholders to identify trusted source, owner, and steward for each of the Key Data Elements (KDE) and define business definition and business rules. Manage metadata repositories through executing onboarding of technical and business metadata on data governance solutions, ensuring the population of data lineage and linkage between the technical and business metadata. Use data profiling and Informatica EDC/IDQ to discover patterns and tasks that can be automated, and identify ways to improve data reliability, performance, efficiency, and quality. Implement metadata catalog, dictionaries, business user glossaries on relative tools leverage Oil and Gas standard practices to ease the data discovery and utilization. Maintain an API and a dashboard that showcases the Data Governance maturity KPIs for every department. Implement and maintain a Data Certification tool that provides evidence of complete and accurate data migration from source to destination. Key Accountabilities Evaluate and recommend innovative solutions to mature NOC’s data operations and overall data governance. Implement enterprise metadata standards, guidelines, and processes to ensure quality metadata and support for ongoing data governance. Capture data lineage and data flow between systems, defining the transformation that data are subject to while moving between systems in accordance with App and Data IS SMEs. Build and maintain effective working relationships with key entities and stakeholders in NOC and other parties as needed. Support NOC to define new requirements, participate in end user meetings to derive and define the business requirement, propose cost effective solutions for data governance and familiarize the team with the requirements, specifications, design targets & techniques to support task performance and delivery. Review & propose industry best tools & technology for ever changing business rules and data set from data governance point of view, Conduct Proof of Concepts (POC) with new tools & technologies to derive convincing benchmarks and deliver value-based solution in Quick time. Interface with the department Architects to ensure Data governance principles and rules are considered. Launch data quality improvement actions for Key Data Elements Competencies Delegate Appropriately and Communicate Effectively Demonstrate Adaptability in Managing Complex Situations Demonstrate Learning Agility and Drive Innovation Develop Emotional Intelligence and Cultural Competence Develop Others and Institutionalise Knowledge Develop Talent for the Future NOC Sustainability Facilitate Collaboration and Sense of Community Improve Safety, Technical Proficiency and Results Lead By Example with NOC Values Set Purpose, Strategic Direction and Company Plan Strengthen Accountability and Continuous Improvement Think and Act in Stakeholder-Centric Ways Education Bachelor’s degree from an accredited university in Information Management or Computer Science or an engineering/business related equivalent. Certification Experience 10 years of experience in Data Management/Governance preferably in Oil and Gas upstream operations. 8+ years of experience in Data Governance projects using data governance tools (i.e., informatica). Deep experience in petroleum operations data and good understanding of the related data sources Full understanding of Data Governance concepts (e.g., cataloging, profiling, ownership/stewardship, Data Quality, Data Catalog ...etc.) Certification and strong technical and analytical skills, as well as hands-on experience with Informatica data governance tools (Axon, IDQ, EDC) Deep technical experience in creating data governance workflows, implement policies, guidelines, tools, metrics, and standards for managing metadata. Deep technical experience integrating Informatica EDC/IDQ with Axon. Deep technical experience in Metadata Extraction & build lineage among assets. Deep technical experience in implementing data quality rules using Informatica DQ Strong hands-on experience designing, developing, deploying, testing, and administrating Informatica data governance tools. Experience in database technologies and techniques (e.g., SQL, NoSQL, Oracle, …etc) Experience establishing master data and reference data for domain entities using Informatica MDM. Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation. Awareness of data integration patterns, data modeling and data architecture Ability to work in Agile environment, and to regularly learn and adopt new technology. Ability to communicate across all levels of the organization and work with diverse project teams. Fluent English both spoken and written

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The Vice President – Data Analysis will lead the execution of QNB’s enterprise-wide analytics strategy, ensuring insights-driven decision-making across all business units. This role involves overseeing the development of executive dashboards, KPI frameworks, performance analysis, and business intelligence solutions that drive measurable business value. The incumbent will manage a team of analysts and collaborate across functions to improve profitability, enhance operational efficiency, and ensure compliance with internal and regulatory standards.</p><br><p>It is ideal that the candidate should have: Advanced SQL and data modeling, Python, DWH / Lakehouse Design, ETL / ELT Pipeline Development, BI and reporting platforms, Data quality and reconciliation, Banking data domain knowledge, Workflow orchestration and automation, Databricks or similar, Data governance.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial:</p><br><p>- Lead and manage a team of analysts, BI developers, and MIS experts with clear performance objectives and </p><br><p>KPIs.</p><br><p>- Define team OKRs aligned with strategic initiatives across business segments and digital transformation</p><br><p>- Define enterprise-level KPIs, measurement standards, and performance dashboards aligned with QNB’s strategic </p><br><p>and financial objectives.</p><br><p>- Lead data-driven financial modelling, profitability analysis, and scenario planning to support C-level decisions.</p><br><p>- Optimize business outcomes by integrating advanced analytics into key revenue-generating areas such as </p><br><p>lending, deposits, and fee income.</p><br><p>- Align analytics investments with organizational priorities and deliver maximum ROI from BI platforms and tools.</p><br><p>- Design and deliver cost-efficiency analysis for operational processes using benchmarking and variance analysis.</p><br><p>- Contribute to strategic initiatives such as Net Promoter Score (NPS) growth, client retention, and cross-sell </p><br><p>analytics.</p><br><p>- Monitor and analyse the impact of pricing, interest rate, and commission changes using dynamic models.</p><br><p>- Evaluate and mitigate financial risk exposure through data-supported key risk indicators (KRIs) and early-warning </p><br><p>models.</p><br><p>- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and </p><br><p>monitor exercise of the same.</p><br><p>- Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial </p><br><p>performance.</p><br><p>B. Customer (Internal &amp; External):</p><br><p>- Serve as a senior advisor to business units by converting data into insights to drive customer-centric strategy.</p><br><p>- Collaborate with stakeholders across retail, corporate, international, and digital banking to deliver customized </p><br><p>performance reports.</p><br><p>- Lead strategic engagements with marketing, CRM, and product teams to optimize campaign effectiveness and </p><br><p>client segmentation.</p><br><p>- Oversee analytics initiatives that drive onboarding, retention, upselling, and loyalty programs.</p><br><p>- Support branch/channel performance tracking and digital adoption strategies through channel-level analytics.</p><br><p>- Ensure availability of real-time dashboards and alerts for business users through self-service BI environments.</p><br><p>- Facilitate quarterly business reviews with senior executives using insight-backed reporting packs.</p><br><p>- Build external partnerships with vendors and service providers for benchmark studies and advanced analytics </p><br><p>solutions.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p>C. Internal (Processes, Products, Regulatory):</p><br><p>- Own and govern the enterprise data analytics lifecycle from requirement gathering to insight delivery and </p><br><p>refinement.</p><br><p>- Design and deploy standardized business metric definitions and metadata repositories to support consistency </p><br><p>across departments.</p><br><p>- Lead cross-functional working groups to address analytics use cases across finance, risk, treasury, operations, </p><br><p>and compliance.</p><br><p>- Implement analytics frameworks to monitor and improve operational efficiency and cost optimization projects.</p><br><p>- Ensure regulatory-compliant data architecture and reporting workflows as per QCB, GDPR, and NDCP.</p><br><p>- Review, validate, and approve critical business models (profitability, risk scoring, churn) before deployment.</p><br><p>- Work closely with the Data Governance and Quality teams to ensure audit readiness of all analytical models and </p><br><p>outputs.</p><br><p>- Evaluate and implement workflow tools that integrate analytics seamlessly with business systems (CRM, core </p><br><p>banking, etc.).</p><br><p>- Continuous Improvement: [add if they have subordinates]</p><br><p>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>Identify and encourage people to adopt practices better than the industry standard. </p><br><p>Continuously encourage and recognise the importance of thinking out-of-the-box within the team. </p><br><p>Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br><p>D. Learning &amp; Knowledge:</p><br><p>- Build a learning roadmap for the analytics team, covering technical upskilling and business storytelling techniques.</p><br><p>- Champion a culture of analytical curiosity and insight-driven decision-making across business users.</p><br><p>- Establish a knowledge-sharing environment through analytics playbooks, case studies, and success metrics.</p><br><p>- Initiate cross-training programs for analysts to support multi-domain exposure and professional development.</p><br><p>- Stay current with evolving analytics trends, AI/ML tools, and cloud analytics capabilities in financial services.</p><br><p>- Mentor senior analysts on translating business problems into analytical hypotheses and data solutions.</p><br><p>- Facilitate monthly innovation forums to showcase high-impact analytics use cases across QNB.</p><br><p>- Drive a data literacy program across business units to build awareness and adoption of BI solutions.</p><br><p>- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</p><br><p>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br><p>- Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and </p><br><p>prepare them to assume greater responsibilities.</p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities:</p><br><p>- Ensure full adherence to QCB, NDCP, and international data protection and analytics governance requirements.</p><br><p>- Participate in internal and external audits as the analytics lead and provide all required documentation and </p><br><p>evidence.</p><br><p>- Implement review workflows for business reports involving sensitive KPIs or confidential customer information.</p><br><p>- Define and maintain audit trails, access controls, and documentation standards for all critical analytical assets.</p><br><p>- Support Regulatory and Risk teams with analytics for RCSA, KRI, internal capital adequacy, and Basel reporting.</p><br><p>- Oversee proper usage and lifecycle of business models approved for executive decision-making.</p><br><p>- Drive alignment of all analytics programs with the Bank’s Conduct Risk and Data Protection policies.</p><br><p>- Coordinate with Compliance and Internal Audit teams to investigate data breaches or unauthorized analytical </p><br><p>access.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p>F. Other:</p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br><p>of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and </p><br><p>Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br><p>- Build succession planning and capability mapping frameworks within the analytics function.</p><br><p>- Foster an inclusive, high-performance culture that encourages innovation and accountability.</p><br><p>- Oversee recruitment, onboarding, and development of top-tier analytical talent.</p><br><p>- Develop and implement governance policies for dashboard publishing, metric ownership, and release </p><br><p>management.</p><br><p>- Represent analytics in the bank’s technology or governance steering committees.</p><br><p>- Conduct regular performance reviews, identify skills gaps, and implement targeted development plans.</p><br> <br> <br><br> Education and Experience Requirements <br> <p>- University degree with specialization in Business Analytics, Data Science, Economics, Engineering, or related </p><br><p>fields.</p><br><p>- Master’s degree or MBA is highly preferred.</p><br><p>- Minimum 12 years’ experience in data analytics, with at least 8 years in senior leadership roles within the banking </p><br><p>or financial services sector.</p><br><p>- Track record of delivering enterprise-wide BI strategies and measurable business outcomes.</p><br> <br> <br> </div>

Location: Doha, Qatar Employment Type: 6 months Contract (Extendable) Salary: 16,000.00 QAR Full Package Experience Required: 10+ years Our client, a leading technology and systems integration company in Qatar, is seeking an experienced Senior Win CC OA Engineer to join their team. Key Responsibilities Lead Win CC OA SCADA application engineering, configuration, testing, and commissioning. Develop and manage datapoints, panels, graphics, alarms, events, trends, scripts, reports, and historian interfaces. Support Master SCADA integration with PLC, RTU, BMS, EPMS, ELV, Safety & Security, and third-party systems. Perform I/O signal mapping, datapoint mapping, command/feedback validation, alarm/event configuration, and interface testing. Support integration using OPC UA, Modbus TCP/RTU, BACnet, MQTT, API/SDK, SQL, Profinet, Profibus, and Ethernet/IP. Review/support FDS, LLD, system architecture, interface matrix, points list, alarm matrix, test procedures, as-builts, and commissioning documents. Lead/support FAT, SAT, integrated testing, performance validation, troubleshooting, commissioning, and final handover. Coordinate with client, consultant, OEM, system integrator, PLC/automation, BMS, ICT/network, cybersecurity, and site teams. Ensure SCADA application quality, naming standards, graphics standards, backup control, change management, and technical governance. Required Experience and Skills Degree / Diploma in Electrical, Electronics, Instrumentation, Automation, Control Systems, Computer Science, or related discipline.10+ years in SCADA / OT automation engineering, with strong hands-on experience in Siemens Win CC OA. Strong hands-on experience in Siemens Win CC OA engineering and configuration. Proven experience in large-scale SCADA / Master SCADA / command center / infrastructure / smart city / utility / oil & gas / transportation projects. Strong knowledge of SCADA architecture, redundancy, client-server systems, distributed systems, historian, alarms, trends, graphics, and reporting. Experience in multi-vendor PLC/RTU/SCADA/BMS/ELV integration. Ability to troubleshoot communication, datapoint, graphics, alarm, historian, database, and system performance issues. Strong documentation, coordination, leadership, and client-facing communication skills. Preferred Win CC OA certification or Siemens SCADA project experience. Experience in brownfield migration, live system integration, high-availability SCADA, and citywide/infrastructure projects. Knowledge of OT networking, VLANs, firewall ports, redundancy testing, system backups, cybersecurity basics, and disaster recovery. Please note that applicants should answer the pre-screening questions to be considered for this position THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub Global At Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs. With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you’re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way. Together, we’ll turn challenges into opportunities and dreams into achievements. Your success is our busines